Logistics Manager Jobs - Agadir Morocco

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Workplace and Support Service Manager for the Telecom Infrastructure and Support (ITS) domain, the Workplace and Support Activities Manager for the Morocco region has the following main responsibilities: - monitoring the quality of service of local IT support activities; - collecting and addressing escalations and requests for improvement of support services; - managing shift-left transfer activities to outsourced Helpdesk teams; - supervising internal technical teams responsible for carrying out business-specific support actions; - proposing and managing improvement plans; - managing the quality of reference data (inventories, knowledge bases) within their scope; - managing the IT equipment, copiers, meeting room environment and smartphones within their scope; - conducting performance and quality analyses within their scope.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communicator, strong analytical skills, comfortable with technical subjects, service and results oriented</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Workplace and Support Service Manager for the Telecom Infrastructure and Support (ITS) domain, the Workplace and Support Activities Manager for the Morocco region has the following main responsibilities: - monitoring the quality of service of local IT support activities; - collecting and addressing escalations and requests for improvement of support services; - managing shift-left transfer activities to outsourced Helpdesk teams; - supervising internal technical teams responsible for carrying out business-specific support actions; - proposing and managing improvement plans; - managing the quality of reference data (inventories, knowledge bases) within their scope; - managing the IT equipment, copiers, meeting room environment and smartphones within their scope; - conducting performance and quality analyses within their scope.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communicator, strong analytical skills, comfortable with technical subjects, service and results oriented. But what else? (advantages, specific features, etc.) Possible international travel, guarantor of Group standards</font></font></p>

<p>As part of the EMEA Operations team, and under the supervision of the Operations Manager, your missions will be to: Manage and plan the schedules arrangements of Quality Control and Compliance services in the EMEA zone, in line with our clients timelines and requirements. Communicate with vendors, factories and inspectors for service scheduling. Plan and allocate the resources according to the service types, inspectors and auditors expertise, and transportation cost. Ensure the daily operational support to our inspectors.</p><p><strong>Desired Candidate Profile</strong></p><p>It could be you, if you: Have an excellent written and spoken English Have a college degree or above, with major in Business Administration, Logistic or any specialty linked to the Supply Chain. Have excellent communication skills and ability to deal with pressure and to meet tight deadlines Like to be exposed, manage relationship with clients, factories and other QIMA departments Are ready to work flexible hours upon business needs Have a problem solver mindset which turns challenges into solutions Have a high level of energy, dynamism, and motivation!</p>

<h3>The Role</h3>As a Professional Services Engineer , you will design, build and implement Cloudflare environments for BRIXIO's French-speaking enterprise and public-sector clients and help take them successfully into production. This is a hands-on implementation role covering onboarding, migration from existing CDN and WAF platforms, WAF and DDoS deployment, Zero Trust rollout, DNS cutovers, SASE and production hardening. You will work within properly planned and governed client projects. The Delivery Manager owns the project plan and delivery governance, while the Principal Architect provides technical authority and owns the overall design. Your responsibility is the build, validation and client-facing technical implementation . The client portfolio includes French banks, industrial groups, public bodies and media organisations. You will regularly work directly with their technical teams in French, explaining what you are implementing, why particular decisions have been made and how production changes will be managed. This is not a back-office engineering role . We are hiring at two levels: Senior Engineer: capable of owning a Cloudflare migration end to end and independently leading technical conversations with clients. Mid-Level Engineer: strong network/security fundamentals and implementation experience, with the opportunity to deepen Cloudflare expertise through structured training and certification.<p></p><h3>What You Will Do</h3>Cloudflare Implementation &amp; Migration<p></p><p>Configure and deploy Cloudflare environments across DNS, CDN and caching, WAF, DDoS mitigation, rate limiting, Bot Management, Zero Trust and Access, tunnels and SASE components . Deliver migrations from incumbent platforms, particularly Akamai and other CDN/WAF providers . Handle rule translation, traffic cutover planning, staged deployment and rollback design. Plan and execute production DNS cutovers , ensuring a validated rollback is available at every stage. Build and deliver pilots and proofs of concept, from individual applications through to full production rollouts. Test, validate and tune deployed environments, including cache-hit ratio, latency, WAF false positives and other client-relevant performance characteristics.</p><p>Client-Facing Technical Delivery</p><p>Lead technical working sessions with client teams in French, including workshops, configuration reviews, cutover rehearsals and go-live calls. Explain technical decisions, risks and implementation considerations clearly to both engineers and management stakeholders. Produce client-facing technical documentation in French and English , including configuration records, runbooks, cutover plans and project-closure documentation. Identify and raise technical or delivery risks as soon as they become visible rather than allowing them to surface late in the project.</p><p>Working Within the Delivery Model</p><p>Work according to the project plan established by the Delivery Manager. Provide clear and accurate progress updates and flag potential delays or blockers early. Escalate architecture and design questions to the Principal Architect rather than making unapproved architectural changes during delivery. Maintain accurate project timesheets and record effort against the appropriate projects. Identify and communicate potential out-of-scope client requests to the Delivery Manager. Deliver a structured handover into managed services at project closure, including complete documentation, runbooks and known risks, allowing the support team to operate the environment effectively from day one.</p><p>Collaboration &amp; Knowledge Sharing</p><p>Work with implementation engineers in Dubai and Poland, managed services teams in Morocco and the Philippines, and pre-sales and architecture teams in France. Use Zoho Projects and BrixioOne as the source of truth for project tasks, documentation and reporting. Contribute to BRIXIO's internal knowledge base and reusable implementation patterns and playbooks. Support managed services teams with escalations requiring deeper implementation expertise. Share technical knowledge across the wider delivery organisation.</p><p></p><h3>What We're Looking For</h3>Technical Foundation<p></p><p>You should have a strong practical understanding of: DNS, HTTP/HTTPS, TLS and certificates Proxies and reverse proxies Caching and CDN mechanics Web application architecture Origin infrastructure Cloud fundamentals across AWS, Azure or GCP You should be able to clearly explain what happens between a browser and an origin infrastructure and confidently troubleshoot problems across that path. You will also need a solid grounding in web application security, including: WAF concepts OWASP Top 10 Bot mitigation DDoS attack patterns Rate limiting You should be comfortable using technical troubleshooting tools including: curl dig traceroute Browser developer tools Packet capture tools where required You should also have scripting and automation capability using technologies such as Python, Bash or Terraform , together with experience working with REST APIs . Experience with Cloudflare Workers is a strong advantage.</p><p>Cloudflare Experience</p><p>For the Senior position , hands-on Cloudflare implementation experience is required. For the Mid-Level position , Cloudflare experience is a strong advantage but is not mandatory where you bring strong experience with comparable CDN, WAF or Zero Trust technologies . Candidates coming from platforms such as Akamai or other relevant CDN/security technologies can be considered where the underlying technical foundation is strong. BRIXIO provides access to Cloudflare University, partner-only training and funded certification to support continued development.</p><p>Delivery Experience</p><p>Senior Engineer 5+ years of experience implementing network, security or cloud infrastructure for external clients. Demonstrated experience owning technical delivery within client-facing projects. Hands-on Cloudflare implementation experience. Ability to independently lead technical client discussions and implementation activities.</p><p><br></p><p></p><p><strong>Desired Candidate Profile</strong></p><p></p><h3>What We're Looking For</h3>Technical Foundation<p></p><p>You should have a strong practical understanding of: DNS, HTTP/HTTPS, TLS and certificates Proxies and reverse proxies Caching and CDN mechanics Web application architecture Origin infrastructure Cloud fundamentals across AWS, Azure or GCP You should be able to clearly explain what happens between a browser and an origin infrastructure and confidently troubleshoot problems across that path. You will also need a solid grounding in web application security, including: WAF concepts OWASP Top 10 Bot mitigation DDoS attack patterns Rate limiting You should be comfortable using technical troubleshooting tools including: curl dig traceroute Browser developer tools Packet capture tools where required You should also have scripting and automation capability using technologies such as Python, Bash or Terraform , together with experience working with REST APIs . Experience with Cloudflare Workers is a strong advantage.</p><p>Cloudflare Experience</p><p>For the Senior position , hands-on Cloudflare implementation experience is required. For the Mid-Level position , Cloudflare experience is a strong advantage but is not mandatory where you bring strong experience with comparable CDN, WAF or Zero Trust technologies . Candidates coming from platforms such as Akamai or other relevant CDN/security technologies can be considered where the underlying technical foundation is strong. BRIXIO provides access to Cloudflare University, partner-only training and funded certification to support continued development.</p><p>Delivery Experience</p><p>Senior Engineer 5+ years of experience implementing network, security or cloud infrastructure for external clients. Demonstrated experience owning technical delivery within client-facing projects. Hands-on Cloudflare implementation experience. Ability to independently lead technical client discussions and implementation activities.</p><p>Mid-Level Engineer 3+ years of relevant experience in network, security or cloud environments. Alternatively, strong technical support or NOC experience combined with genuine implementation exposure. Strong technical fundamentals and the ability to develop deeper Cloudflare expertise.</p><p>For Both Levels</p><p>Experience working within a professional services, consultancy, MSP or systems integrator environment with committed project timelines. Experience with production cutovers or migrations under formal change control is a significant advantage. Confidence working directly with external clients.</p><p>Languages</p><p>Full professional fluency in both French and English is a hard requirement. French is the primary working language for this portfolio. You will conduct technical workshops, participate in cutover and go-live calls, and prepare client-facing technical documentation in French. English is required for collaboration with BRIXIO's international teams and work involving Gulf and Asian accounts. Both French and English will be assessed during the interview process.</p><p></p><h3>How You Work</h3>We are looking for someone who is: Rigorous and methodical when working with production environments. Disciplined about documenting configurations and changes as work progresses. Comfortable working directly with clients, including when communicating technical risks or problems. Honest about the limits of their knowledge and willing to involve the Principal Architect when appropriate. Able to distinguish between genuine technical blockers and issues that simply require additional implementation time. Comfortable working remotely within an international team spanning Morocco, France, the Gulf, Poland and the Philippines.<p></p>

<p>Responsibilities Identify the client's needs (examine the body part to be treated) and determine the appropriate treatments Explain A la carte treatments Advise on and present aesthetic products and services appropriate to the client's needs Comply with the set-up procedures for both branded and non-branded treatments Follow the reception protocol and in-room procedures (before and after treatments) Perform treatments Record details of all treatments taken by each client and send feedback to the spa reception desk Receive and follow opening and closing checklists Place linens in treatment rooms and changing rooms, as well as products, according to established standards Understand and anticipate guest needs Be attentive, accurate, and respond promptly to guest requests Ensure proper treatment room cleaning after each treatment Reset up treatment rooms after each treatment Follow the instructions, treatment schedules, and schedules established by the SPA Manager Comply with the hotel's internal rules and regulations and Spa standards Maintain an appropriate attitude to reflect and promote the Spa's image Constantly monitor personal hygiene Maintain uniform in good condition Ensure the cleanliness of equipment in the cabin</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements Certification in Therapies and treatments. 1 3 years of experience as a therapist, preferably in luxury hospitality. Good Proficiency in English and French. Exceptional interpersonal and guest relations abilities. Flexible and adaptable, and strong attention to detail.</p>

<div><b> About the Role </b><p>As a <strong>CBRE Technical Assistant Manager</strong>, you will assist with the management of the team responsible for all mechanical and electrical operations, maintenance, communications, energy management, and workforce development programs for a facility, campus, or portfolio of buildings.</p> <p>This role is part of the <strong>Engineering and Technical Services</strong> job function, supporting the delivery of high-quality technical services, preventive maintenance, repairs, operational excellence, and client-focused facility management.</p> <p>You will work closely with technical teams, clients, tenants, contractors, vendors, and internal stakeholders to ensure the safe, efficient, and reliable operation of building systems and services.<br> <br> <strong>What You Will Do:</strong> </p> <ul> <li>Provide formal supervision for employees. Monitor the training and development of staff. Conduct <br>performance evaluations and coaching. Oversee the recruiting and hiring of new employees.</li> <li>Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.</li> <li>Set and track staff and department deadlines. Mentor and coach as needed.</li> <li>Manage operations and maintenance for assigned facilities. </li> <li>Assist in the development of operating and capital budgets.</li> <li>Implement improvements for preventive maintenance programs on an ongoing basis. </li> <li>Maintain effective building-specific maintenance and safety procedure manuals.</li> <li>Coordinate maintenance efforts with outside contractors, tenant finish personnel, and technicians.</li> <li>Oversee all building systems including fire/life safety, plumbing, HVAC, and electrical issues. </li> <li>Must remain current with the latest technology trends.</li> <li>Guide ongoing communication with tenants, clients, owners, facility management team, and vendors.</li> <li>Facilitate the acquisition of new management contracts and maintain as-built drawings.</li> <li>Respond to emergency situations and customer concerns.</li> <li>Lead by example and model behaviors that are consistent with CBRE RISE values. </li> <li>Influence parties of shared interests to reach an agreement.</li> <li>Apply knowledge of own discipline and how own discipline integrates with others to achieve team and <br>departmental objectives.</li> <li>Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes. </li> </ul> <strong>What You will Need:</strong> <br> <ul> <li>Master's Degree preferred with 4-6 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. </li> <li>Experience in HVAC System, electrical Systems, Fire Fighting, Projects management </li> <li>Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. </li> <li>Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems. </li> <li>Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. </li> </ul> <p> <strong>Key Competencies</strong> </p> <ul> <li> <strong>Leadership:</strong> Lead, coach, develop, and motivate technical teams.</li> <li> <strong>Technical Expertise:</strong> Strong knowledge of HVAC, electrical, fire/life safety, and building systems.</li> <li> <strong>Problem Solving:</strong> Diagnose issues, identify root causes, and make effective decisions under pressure.</li> <li> <strong>Client &amp; Stakeholder Management:</strong> Communicate effectively and build strong relationships with clients, tenants, contractors, and vendors.</li> <li> <strong>Organization:</strong> Manage multiple priorities, deadlines, maintenance activities, and projects effectively.</li> <li> <strong>Safety &amp; Compliance:</strong> Promote a strong safety culture and ensure compliance with procedures and regulations.</li> <li> <strong>Business Acumen:</strong> Understand budgets, costs, efficiency, and the link between technical performance and client satisfaction.</li> <li> <strong>Personal Attributes:</strong> Proactive, accountable, organized, adaptable, inquisitive, collaborative, and results-oriented.<br> </li> </ul> <br>If this opportunity speaks to you, please submit your applications.<br> <em>NB: Resumes must be in English</em> <br> <br> </div> <div></div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage procurement activities and ensure the availability of materials and components necessary for production. Define and optimize procurement parameters in line with inventory objectives and production needs. Analyze requirements generated by MRP and ensure their timely processing. Manage supplier orders, monitor their confirmation, and ensure adherence to delivery deadlines. Negotiate deadlines, quantities, and priorities with suppliers based on operational needs. Monitor manufacturing progress at suppliers in collaboration with the Quality, Purchasing, Methods, and Industrialization teams. Manage the flow of materials until component receipt, in coordination with the Logistics teams. Anticipate and identify risks that could impact production and implement necessary action plans. Monitor and analyze supplier performance through supply indicators and service levels. Ensure activity and performance reporting to management. Coordinate the processing of supplier returns with the Quality, Purchasing, and Logistics teams. Maintain regular communication with internal clients regarding lead times and component availability. Contribute to the continuous improvement of processes and the optimization of inventory levels. Participate in resolving stockouts or delays and monitor recovery plans.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Holding a Master's degree (Bac+5) in Supply Chain, Logistics, Purchasing Management, Industrial Engineering, or a related field, you have significant experience in procurement, ideally within an industrial or aerospace environment. You are proficient in inventory management principles, MRP, and supplier flow management. Knowledge of an ERP system, particularly SAP, is a plus.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage procurement activities and ensure the availability of materials and components necessary for production. Define and optimize procurement parameters in line with inventory objectives and production needs. Analyze requirements generated by MRP and ensure their timely processing. Manage supplier orders, monitor their confirmation, and ensure adherence to delivery deadlines. Negotiate deadlines, quantities, and priorities with suppliers based on operational needs. Monitor manufacturing progress at suppliers in collaboration with the Quality, Purchasing, Methods, and Industrialization teams. Manage the flow of materials until component receipt, in coordination with the Logistics teams. Anticipate and identify risks that could impact production and implement necessary action plans. Monitor and analyze supplier performance through supply indicators and service levels. Ensure activity and performance reporting to management. Coordinate the processing of supplier returns with the Quality, Purchasing, and Logistics teams. Maintain regular communication with internal clients regarding lead times and component availability. Contribute to the continuous improvement of processes and the optimization of stock levels. Participate in resolving stockouts or delays and ensure the follow-up of recovery plans.&nbsp;</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Holding a Master's degree (Bac+5) in Supply Chain, Logistics, Purchasing Management, Industrial Engineering, or a related field, you have significant experience in procurement, ideally within an industrial or aerospace environment. You are proficient in inventory management principles, MRP, and supplier flow management. Knowledge of an ERP system, particularly SAP, is a plus.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Within the Procurement team, you will be responsible for managing customer portfolios. Your main mission will be to ensure the availability of materials and parts linked to your portfolios to internal customers in the planned quantities and dates. Your activities will include: - Defining supply parameters in the product sheet and Supply Chain contracts in line with stock objectives - Analyzing, processing, confirming, and forwarding requirements to suppliers using company tools - Negotiating and validating requirements with suppliers, as well as working with internal clients - (Where applicable) Managing the delivery of components to suppliers, when supplied by Snecma - Monitoring the progress of supplier manufacturing, in coordination with support functions (Quality, Engineering/Building Management, etc.) - Managing the flow until receipt, in coordination with the logistics teams - Monitoring return flows to suppliers, in coordination with other departments, particularly Quality, Purchasing, and Logistics - Analyzing and sharing the Service Rate with suppliers - Providing our clients with information on deliveries - Anticipating future risks: identifying, analyzing, and implementing risk mitigation plans</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have a knack for communication and teamwork. Naturally curious, you are outgoing, dynamic, and a natural leader. Your rigor, tenacity, and responsiveness, combined with your negotiation skills, will allow you to fully embrace this role. A good understanding of MRP2 principles, BaaN, and/or SAP is a plus.</font></font></p>

<p>The Role As BRIXIO continues to grow, we are looking for a Customer Success &amp; Renewals Manager to take ownership of the commercial health and long-term development of our managed service and support portfolio. This is not a technical support or project management position. Your focus begins where implementation projects transition into long-term client relationships. You will own renewals, retention, account health and the conversion of completed projects into ongoing support and managed services . You will develop a clear understanding of every account in your portfolio: the value being delivered, the health of the relationship, upcoming renewals, potential risks and opportunities for further development. This is a newly created role with genuine ownership. You will have the opportunity to build the processes, governance and structure behind BRIXIO's customer success and renewal function. What You Will Own Renewals &amp; Retention Own the consolidated renewal calendar across Cloudflare subscriptions and BRIXIO service contracts. Lead renewal planning and client conversations early enough to enable proactive decision-making. Use subscription renewals as an opportunity to review usage, entitlement, service requirements and potential managed-service needs. Maintain accurate renewal forecasts across the portfolio. Build and maintain an account-health view using service performance, ticket trends, incidents, consumption and stakeholder engagement. Identify accounts at risk and coordinate recovery plans with the relevant operational teams. Review lost renewals and ensure relevant insights are captured and acted upon. Project-to-Service Conversion Own the conversion of completed Cloudflare implementation projects into ongoing support and managed-service relationships. Work with Delivery Managers at project closure and hypercare exit to identify and progress conversion opportunities. Maintain a structured pipeline of conversion opportunities, with clear status and next actions. Develop commercial proposals in collaboration with the Sales Director and operations teams. Actively manage prepaid and on-demand professional services contracts to support utilisation, client value and future renewal. Client Governance &amp; Account Health Prepare and lead Quarterly Business Reviews for major accounts, covering value delivered, service performance, roadmap, risks and next steps. Establish an appropriate governance rhythm for mid-sized and smaller accounts. Maintain a portfolio dashboard providing clear visibility of account health, renewal status, risks and conversion performance. Maintain appropriate account segmentation and adjust it as client relationships grow or evolve. Account Growth Identify expansion opportunities based on genuine client needs and signals such as traffic growth, new applications, evolving security requirements, additional business units or service consumption. Qualify opportunities and work with the sales team to progress them, while directly managing smaller opportunities where appropriate. Keep clients informed of relevant Cloudflare capabilities in a consultative and credible way. Commercial Operations &amp; Collaboration Work across BRIXIO's international organisation, collaborating with operations and support, sales, architecture, pre-sales and finance teams. Maintain accurate account, renewal and pipeline information within Zoho CRM and BrixioOne . Establish scalable processes and ways of working for a newly created function. Bring structure and visibility to the portfolio as BRIXIO continues to grow. Your First 90 Days Your initial priorities will be clearly defined: Portfolio baseline: establish the position of every managed service and support contract, including value, renewal date, account health, stakeholders and risk. Renewal calendar: create a consolidated 12-month view of Cloudflare subscription and BRIXIO service renewals. Conversion pipeline: review recently completed and closing implementation projects and build a qualified project-to-service conversion pipeline. Service consumption: take ownership of prepaid and on-demand service contracts and improve utilisation. Governance: establish the Quarterly Business Review cycle and reporting structure for major accounts. What We're Looking For 4+ years of experience in Customer Success, Account Management, Service Delivery Management or a comparable client-facing commercial role within technology services. Demonstrable experience owning renewals and retention , ideally with measurable commercial outcomes. Experience within an MSP, managed security provider, systems integrator, consultancy or SaaS environment involving recurring revenue. Confidence working with contracts, pricing, service entitlements and SLAs. Experience with vendor subscriptions or licence renewals within a reseller or indirect model would be a strong advantage. Experience creating or developing a customer-success, renewal or account-management function would also be highly valued. Technical Understanding You do not need to be an engineer, but you should be comfortable having credible conversations with security and infrastructure stakeholders. Ideally, you will have: A working understanding of DNS, CDN, WAF, DDoS mitigation and Zero Trust , or the ability to develop this knowledge quickly. The ability to interpret service reports and analytics and translate them into meaningful client conversations. Confidence working alongside technical delivery, operations and architecture teams. Cloudflare product training, access to Cloudflare University and funded certification will be provided. Languages Full professional fluency in French and English is essential , both written and spoken. You will work with French-speaking European accounts as well as enterprise and public-sector clients across the Gulf, including leading governance conversations and preparing client-facing material in both languages. Arabic is a significant advantage for the Gulf portfolio. What Will Help You Succeed You are likely to thrive in this role if you are: Highly organised and systematic, with the ability to maintain visibility across a significant portfolio of accounts. Commercially confident and comfortable discussing renewals, pricing and scope with clients. Credible with both client-side technical stakeholders and internal operations teams. Able to identify account risk proactively rather than waiting for a client to escalate.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>What We're Looking For 4+ years of experience in Customer Success, Account Management, Service Delivery Management or a comparable client-facing commercial role within technology services. Demonstrable experience owning renewals and retention , ideally with measurable commercial outcomes. Experience within an MSP, managed security provider, systems integrator, consultancy or SaaS environment involving recurring revenue. Confidence working with contracts, pricing, service entitlements and SLAs. Experience with vendor subscriptions or licence renewals within a reseller or indirect model would be a strong advantage. Experience creating or developing a customer-success, renewal or account-management function would also be highly valued. Technical Understanding You do not need to be an engineer, but you should be comfortable having credible conversations with security and infrastructure stakeholders. Ideally, you will have: A working understanding of DNS, CDN, WAF, DDoS mitigation and Zero Trust , or the ability to develop this knowledge quickly. The ability to interpret service reports and analytics and translate them into meaningful client conversations. Confidence working alongside technical delivery, operations and architecture teams. Cloudflare product training, access to Cloudflare University and funded certification will be provided. Languages Full professional fluency in French and English is essential , both written and spoken. You will work with French-speaking European accounts as well as enterprise and public-sector clients across the Gulf, including leading governance conversations and preparing client-facing material in both languages. Arabic is a significant advantage for the Gulf portfolio. What Will Help You Succeed You are likely to thrive in this role if you are: Highly organised and systematic, with the ability to maintain visibility across a significant portfolio of accounts. Commercially confident and comfortable discussing renewals, pricing and scope with clients. Credible with both client-side technical stakeholders and internal operations teams. Able to identify account risk proactively rather than waiting for a client to escalate. Self-directed and comfortable building structure where no established playbook currently exists.</p>

<p>To provide courteous, professional, efficient and attentive service at all times, in accordance with the hotel s F&amp;B standards and procedures. To assist the Chef de Rang in ensuring the smooth operation of the assigned section and delivering a high-quality guest experience. To perform opening and closing procedures for the respective outlet as assigned. To have thorough knowledge of all food and beverage items on the menu and confidently recommend dishes, beverages and suitable combinations to guests. To support upselling initiatives by suggesting appropriate menu items and alternatives. To ensure that tables are properly set, maintained and cleared according to the hotel s service standards. To anticipate guests needs, handle enquiries courteously and establish positive relationships with guests. To coordinate effectively with the kitchen, bar and other F&amp;B team members to ensure smooth and timely service. To ensure that the outlet, service stations and surrounding areas are kept clean, organized and properly prepared at all times. To monitor operating supplies and contribute to reducing spoilage, breakage and wastage. To report guest complaints or operational issues to the Chef de Rang, Supervisor or Manager and ensure appropriate follow-up. To assist in the training and guidance of Commis de Rang when required. To participate in periodic inventories of operating equipment and supplies. To undertake any reasonable tasks and secondary duties assigned by the Chef de Rang, Supervisor or Outlet Manager. To remain flexible and, when required, rotate within different F&amp;B outlets or other areas of the hotel according to operational needs.</p><p><strong>Desired Candidate Profile</strong></p><p>The following knowledge, skills and abilities are required: Attention to detail, style and aesthetics of hotel is critical. Outstanding verbal and written communications skills. College Degree in Hospitality or similar field. 2 years experience in similar role. Good proficiency in English, Arabic and French</p>

<p>We are looking for talented individuals passionate about innovation, quality and sustainable development.</p><p><br></p><p>As part of strengthening our teams at our Jorf Lasfar site, we are recruiting:</p><p>Supplier:</p><p><br></p><p>Bachelor's degree (Bac +3) or Master's degree (Bac +5) in logistics and supply chain management or equivalent.</p><p>Experience in Procurement is desirable.</p><p>Experience in the automotive wiring sector is desirable.</p><p>Responsiveness and a sense of anticipation.</p><p>Autonomy and adaptability.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop and update production schedules based on orders, workshop capacities, and priorities. - Plan raw material, component, and human resource requirements. - Monitor production progress and analyze deviations from the schedule. - Coordinate the various departments (production, logistics, supply, quality, methods). - Identify potential delays and propose corrective action plans. - Participate in production follow-up meetings and communicate key performance indicators (KPIs). - Ensure compliance with quality, safety, and regulatory requirements specific to the aerospace sector. - Contribute to the continuous improvement of planning and scheduling processes.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop and update production schedules based on orders, workshop capacities, and priorities. - Plan raw material, component, and human resource requirements. - Monitor production progress and analyze deviations from the schedule. - Coordinate the various departments (production, logistics, supply, quality, methods). - Identify potential delays and propose corrective action plans. - Participate in production follow-up meetings and communicate key performance indicators (KPIs). - Ensure compliance with quality, safety, and regulatory requirements specific to the aerospace sector. - Contribute to the continuous improvement of planning and scheduling processes.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>The Reservations Coordinator is responsible for ensuring the timely and accurate processing of reservations, cancellations, and last-minute changes while maintaining data integrity across internal systems. This role supports effective communication with suppliers, internal teams, and customers to uphold service standards and operational efficiency. The Coordinator also provides administrative support, contributes to training initiatives, and plays a key role in maintaining supplier compliance and resolving booking-related issues. Note, this is a 12 month Fixed Term Contract that will be working on a hybrid basis with 3 days in the Marrakech office.</p><h3>Key Duties &amp; Responsibilities</h3><ul><li>Complete all reservations, cancellations, last-minute changes, and related tasks with accuracy and timeliness.</li><li>Validate reservation data and ensure internal systems and tools (e.g., Block Sheets, Validations) are up-to-date and accurate; report discrepancies to the relevant manager.</li><li>Maintain accurate and up-to-date records of all reservations activities in internal systems to support audits, reporting, and operational tracking.</li><li>Coordinate with the Product or Operations team to ensure that tour changes and updates are accurately reflected in reservations.</li><li>Communicate and coordinate with suppliers to ensure they understand and adhere to required reservation processes and standards.</li><li>Assist in monitoring supplier performance, including response times and service accuracy, and escalate persistent issues to the Reservations Manager.</li><li>Support managers in negotiating reduced cancellation fees with suppliers when necessary.</li><li>Communicate effectively with the Global Sales and Base Camp Operations teams, offering timely administrative and operational support.</li><li>Respond to enquiries via phone and email in a professional, prompt, and courteous manner.</li><li>Ensure email communications are followed up within 24 hours and manage delegated inbox responsibilities.</li><li>Support Global Sales by efficiently processing last-minute booking requests and change notifications, ensuring all relevant stakeholders are informed.</li><li>Participate in team meetings and training sessions to stay current with departmental protocols, tools, and updates.</li><li>Provide administrative assistance to Finance by supporting invoice-related queries and follow-up tasks.</li><li>Assist on special projects as assigned by the manager or leadership team.</li><li>Support internal process improvements by identifying inefficiencies or recurring issues and offering feedback for optimization.</li><li>Help ensure that the G Adventures and partner brands are properly represented in all reservation communications and touchpoints.</li><li>Contribute to travel style training and operational readiness initiatives within the region.</li></ul><h3>Skills &amp; Experience</h3><ul><li>Highly proficient in English, both written and spoken.</li><li>Familiarity with standard travel industry practices and procedures</li><li>Minimum of 1 year of experience in the travel or tourism industry.</li><li>Proficient in using Google Workspace tools (e.g., Gmail, Sheets, Docs, Calendar).</li><li>Solid computer literacy and ability to adapt to reservation platforms and internal systems.</li><li>Demonstrated time management skills with the ability to meet deadlines in a high-paced environment.</li><li>Strong attention to detail with a commitment to accuracy and quality.</li><li>Excellent verbal and written communication skills, including professional email and phone etiquette.</li><li>Proven ability to deliver high-quality customer service with empathy and professionalism.</li><li>Effective problem-solving and conflict resolution skills with sound judgment.</li><li>Team player with a cooperative, flexible approach and a willingness to support colleagues.</li></ul><h3>What Do We Offer You?</h3><ul><li>Competitive Total Rewards Package, including exclusive travel perks!</li><li>Additional days off, including on your birthday!</li><li>Vacation time for you to recharge</li><li>Enhanced Parental Leave</li><li>Meaningful Employee Recognition Program</li><li>Learning and Growth Opportunities</li><li>Employee Resource Groups *Applicable based on location*</li></ul><p>Artificial intelligence (AI) tools may be used to support the administrative processing of applications, such as organizing and formatting applicant information. AI is not used to screen, assess, or select applicants. All hiring decisions are made by our recruitment team. G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Highly proficient in English, both written and spoken.</li><li>Familiarity with standard travel industry practices and procedures</li><li>Minimum of 1 year of experience in the travel or tourism industry.</li><li>Proficient in using Google Workspace tools (e.g., Gmail, Sheets, Docs, Calendar).</li><li>Solid computer literacy and ability to adapt to reservation platforms and internal systems.</li><li>Demonstrated time management skills with the ability to meet deadlines in a high-paced environment.</li><li>Strong attention to detail with a commitment to accuracy and quality.</li><li>Excellent verbal and written communication skills, including professional email and phone etiquette.</li><li>Proven ability to deliver high-quality customer service with empathy and professionalism.</li><li>Effective problem-solving and conflict resolution skills with sound judgment.</li><li>Team player with a cooperative, flexible approach and a willingness to support colleagues.</li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor and update the performance indicators of the Autonomous Production Unit and initiate the associated PDCA cycles in case of deviations; Organize the APU according to the S&amp;OP plan; Define the APU strategy to guarantee and sustain operational excellence; Meet the challenges of operational objectives (SQCDP); Positively energize resources within the APU; Ensure compliance with and deployment of factory standards; Participate in internal and external audits related to the manufacturing process; Ensure coordination with other production-related departments (methods, CAD, planning, procurement, etc.); Participate in the deployment of the energy management system and support any improvement actions; Take action in case of energy deviations and monitor energy KPIs (lighting/air leaks/air conditioning); To propose ideas aimed at optimizing energy consumption and low carbon and to deploy benchmarking actions; To support project managers for the start-up of new activities, transfers or the deployment of innovative improvement projects.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree/Engineering degree in a technical or industrial field; 4 years of experience in a production management role. Passionate about hands-on work; Creative and critical thinking; Rigorous, autonomous, and committed; Empathetic and capable manager; Good knowledge of the industrial environment; Analytical skills and comfortable working with numbers; Ability to work under pressure.</font></font></p>

<p><b>Sales Support &amp; Coordination</b></p> <ul> <li>Prepare and manage draft quotations for Cloudflare licensing, professional services, and support or managed service plans.</li> <li>Work closely with Sales Engineers to translate technical scoping into quote-ready commercial documentation.</li> <li>Coordinate with Cloudflare distributors, including Mindware, on pricing, approvals and quote submissions.</li> <li>Support Account Executives with deal preparation, client coordination and sales follow-up.</li> <li>Schedule and coordinate client demos, onboarding sessions and internal handovers.</li> <li>Support the preparation and distribution of Cloudflare marketing materials and commercial documentation.</li> <li>Track indirect opportunities involving partners and distributors.</li> </ul> <p>Sales &amp; Account Operations</p> <ul> <li>Maintain accurate and up-to-date opportunity and account information within Zoho CRM .</li> <li>Track renewals and coordinate timely preparation and follow-up.</li> <li>Maintain structured weekly sales reporting covering pipeline activity, renewals and deals in progress.</li> <li>Act as an operational point of contact for client requirements when Account Executives are unavailable.</li> <li>Gather and organise relevant client information ahead of Account Executive or Sales Engineer involvement.</li> <li>Escalate commercial or operational issues to the appropriate sales, technical or partner teams.</li> <li>Ensure quoting and sales activities follow internal processes and approval workflows.</li> </ul> <p>Key Stakeholders</p> <p>You will work closely with: Account Executives on opportunities, client interactions and deal execution. Sales Engineers on technical scoping and professional services requirements. Cloudflare partners and distributors on pricing, approvals and commercial coordination. Sales leadership and delivery operations on pipeline visibility, handovers and execution. The role reports to the Sales Director .</p> <p>Preferred Experience</p> <p>Experience in any of the following would be an advantage: Cloudflare, cybersecurity, cloud or network infrastructure solutions. A technology vendor, reseller, system integrator or distributor environment. Working with Cloudflare partners or distributors such as Mindware. Professional Services quoting and support-plan packaging. Supporting Account Executives and Sales Engineers within a B2B technology sales cycle. Managing renewal calendars, partner coordination and indirect sales opportunities.</p> <p>Working Hours: Alignment with Gulf Standard Time (UAE) required</p> <p>What BRIXIO Offers</p> <p>A fully remote role with exposure across the MENAT region. The opportunity to work within a growing Cloudflare-focused business. Direct collaboration with commercial, technical and delivery teams. Exposure to regional clients, partners and distributors. Career development opportunities across Sales Operations, Partner Enablement and Regional Coordination . A competitive local compensation package.</p><p><strong>Desired Candidate Profile</strong></p><ul> <li>2 4 years of experience in Sales Support, Sales Operations, Commercial Coordination or a similar role, ideally within a B2B technology, SaaS, cybersecurity or IT environment .</li> <li>Experience preparing and coordinating quotes, renewals and commercial documentation .</li> <li>Hands-on experience maintaining CRM data and sales pipelines .</li> <li>Strong organisational skills with the ability to manage multiple opportunities and priorities simultaneously.</li> <li>Experience coordinating across sales, technical, partner and/or client-facing teams.</li> <li>Fluent Arabic, French and English , both written and spoken.</li> <li>Comfortable working with CRM platforms such as Zoho, Salesforce or HubSpot .</li> <li>Good working knowledge of Microsoft 365 , particularly Excel, Outlook and Word.</li> <li>Strong written communication and attention to detail.</li> <li>A structured, proactive and ownership-driven approach to work.</li> <li>Ability to work full-time in alignment with Gulf Standard Time .</li> </ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage calls, emails, calendars, and business travel; Act as the primary point of contact for internal and external administrative requests; Organize meetings, site visits, operational committees, and internal events; Make reservations for group visitors (hotel, taxi, meals, badges, site access); Print, laminate, and distribute administrative and operational documents; Update and maintain administrative and workshop displays (screens, boards, documents); Ensure the filing, archiving, and updating of administrative records; Manage the supply of office, sanitary, and consumable supplies; Organize appointments and provide transportation for job interviews; Participate in the onboarding of new operators (transportation, reception, documents, PPE); Track attendance and schedule various events using the time management system; Manage staff transportation in coordination with the relevant personnel. Contribute to the preparation of personnel files and attendance monitoring; Participate in the annual inventory of work in progress in the workshop (finished products, raw materials, consumables); Ensure the updating of visual production and internal communication materials; Coordinate internal and external travel of staff and visitors; Contribute to the smooth flow of information between departments (production, quality, maintenance, HR, logistics).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">All of these functions must be carried out in accordance with the aeronautical standard EN 9100 and the applicable rules and procedures.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Be a graduate of Bac +2 / Brevet de technicien spécialis; Have 2 to 5 years of experience in a similar position; Mastery of the French language in writing and speaking; Mastery of office tools; Having administrative knowledge.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your interpersonal skills, your curiosity, but also your ability to be proactive and to be oriented towards innovation will allow you to carry out your missions successfully and to thrive in this position.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be in charge of: Assembling customs clearance files and verifying their compliance with transit regulations; Verifying all RED accounts and other customs regimes and ensuring the compliance of declarations by the freight forwarder; Verifying exported or imported goods; Observation and control during customs procedures; Verifying the documentary compliance of declarations; Analyzing records via the customs system - and reporting any anomalies and ensuring their regularization within the regulatory deadlines; Weekly and monthly reporting via a dashboard on transit activity, RED accounts, anomalies and regularization; Reconciling customs records with the company's physical stock; Archiving all import-export transit documents for control purposes; Managing the AXIVAR electronic archive; Control and edit all documents according to current procedures. Prepare all situations related to transit and customs declarations requested by management and internal/external auditors. Respect and enforce the Sews Cabind Morocco Code of Ethics. Respect and enforce the HSE standards and regulations in force at Sews Cabind Morocco. Strive for excellence at all levels, by committing to and leading colleagues and collaborators in a process of continuous improvement.&nbsp;</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are proficient in: Customs IT tools and customs legislation; thorough knowledge of customs clearance procedures, legislation, and techniques; thorough knowledge of customs law, tax procedures, and international business law; familiarity with the international trade environment – ​​customs declarations; skills in tax law; and mastery of transit techniques (import-export).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You possess: Problem-solving skills, interpersonal skills, analytical thinking, rigor, listening skills, understanding of others, self-control and crisis management skills which are qualities required for this position.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications: Bac+2/3 in logistics / international trade or equivalent</font></font></p>

<p>&nbsp;Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>