وظائف مكناس الأحد 16/08/2026

من ٠ إلى ٠ سنة Naukri Gulf

Cloud Solution Architect

On-site - المغرب - مكناس ٤ يونيو ٢٠٢٦

تكنولوجيا المعلومات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Your mission The ROM will report directly to the GOM (Global Operations Manager) and will assist them in supervising service delivery across their entire scope. The ROM will be responsible for a defined area, which may correspond to part or all of the account's scope (to be confirmed by the GOM and reassessed according to the ROM's skills development). In accordance with the contract, the ROM will support the GOM in overseeing the daily operations of the Client account. This role consists of coordinating and supporting the efforts of the GOM and the Site Manager to drive overall performance and operational results. The profile of our Game-Changers <ul> <li>Advanced degree in management</li> <li>Fluent in French and English (B2 level and above for English)</li> <li>Communicating effectively with the various cross-functional teams within the organization;</li> <li>Ensure consistency between the Supplier and the Client;</li> <li>Ensure regular monitoring and communication with teams, problem solving, and compliance with customer indicators as well as service level agreements (SLAs);</li> <li>To contribute significantly to activities related to customer satisfaction, customer relationship management and program management;</li> <li>Ensure that operational objectives are met, or even exceeded (e.g., indicators of the balanced scorecard);</li> <li>Collaborating with other operations managers to anticipate customer needs and act proactively;</li> <li>Support performance reviews between the supplier and the customer, and implement the resulting action plans;</li> <li>To serve as the main point of contact for escalations .</li> </ul> What we offer you At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer to recognize your contribution: <ul> <li>Opportunities for growth, in an ethical and equitable manner</li> <li>Opportunities for professional development</li> <li>An attractive salary</li> <li>Exceptional employee benefits:<ul> <li>Health insurance</li> <li>Supplementary pension after one year of seniority in the company and subscription</li> <li>Catering service</li> <li>Gym with on-site personal trainer. Access is free (this benefit is valid at locations with a gym).</li> <li>Possibility of enrollment in the company crèche (valid at sites that have one) or crèche subsidy</li> </ul> </li> </ul> </div></section>

من ٠ إلى ٠ سنة Naukri Gulf

Customer Service Advisor

On-site - المغرب - مكناس ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Who are we? Concentrix is an international company present in over 70 countries. We excel at improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. Your mission as a Back Office Customer Advisor: As a Back Office Customer Advisor, you will play a key role in: <ul> <li> Accurately Handling Customer Requests : Process customer requests and inquiries through written channels such as emails, online forms, and chats, while ensuring precise and structured follow-up.   </li> <li> R solves problems effectively : Analyze requests, identify suitable solutions and handle complaints to guarantee customer satisfaction. </li> <li> Ensuring quality and compliance : Respecting internal procedures and quality standards in every interaction to maintain impeccable service. </li> <li> Contributing to customer loyalty : Offering personalized responses that strengthen trust and customer relationships. </li> </ul> What we offer you: At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution: <ul> <li> An attractive salary with additional bonuses : </li> <ul> <li> Language bonus dedicated to our multilingual Game-Changers. </li> <li> Regularity bonus from the 12th month and motivating performance bonuses. </li> <li> First special A d El Adha. </li> </ul> <li> Exceptional employee benefits : </li> <ul> <li> Advantageous health insurance and supplementary retirement benefits after one year. </li> <li> Flexible hours with the possibility of teleworking after an integration period. </li> <li> Free access to our gym. </li> <li> Transport assur allowing you to travel to your workplace safely and without logistical constraints. </li> <li> Ongoing training to develop your skills and acquire new knowledge tailored to the position. </li> </ul> <li> </li></ul></div></section>

من ٠ إلى ٠ سنة Naukri Gulf

Customer Advisor

On-site - المغرب - مكناس ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Who are we?   Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative and innovative environment. Your mission as a Customer Advisor in Telesales As a Customer Sales Advisor, you will play a key role: By promoting our clients' products or services: Identify and respond precisely to client needs in order to offer them tailored solutions. By negotiating and building loyalty: Transform every interaction into an opportunity, close sales, and build lasting relationships. By boosting collective performance: Share your ideas and actively contribute to the continuous optimization of our processes. What we offer you At Concentrix, we value the potential of each individual by offering tailor-made opportunities, with compensation adjusted to your experience, whether you are a motivated beginner or an expert in direct sales. Here are the unique benefits we offer to recognize your contribution: An attractive and personalized compensation package based on your experience level: A package of 7100 DH from the first month if you have proven experience in telesales. If you are a beginner, an exceptional package of 4600 DH is offered. In addition to your salary, you will benefit from exceptional bonuses: Paid training during the first month of integration. Unlimited bonus based on achieving your objectives. Dedicated language bonus for our multilingual Game-Changers. Regularity bonus from month 12 and motivating performance bonuses. Special bonus for Al Adha. Numerous additional benefits: Comprehensive health insurance and supplementary retirement plan after one year. Free telemedicine consultations available 7 days a week for your entire family. Flexible hours with the possibility of remote work after an integration period. Free access to our gyms and company-run childcare facilities. Ongoing training to develop your skills and acquire new knowledge relevant to the position.</div></section>

وظائف مكناس

Cloud Solution Architect

Customer Service Advisor

Customer Advisor

أصحاب المواقع

أصحاب العمل

الباحثين عن عمل

وظائف مكناس

Cloud Solution Architect

Customer Service Advisor

Customer Advisor

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