Plutus21 jobs

<p>Job Summary: We are seeking a Customer Success Associate to join our global team and support customers virtually across regions. This role operates during Eastern Standard Time (EST) business hours. Your mission will be to maximize the value customers derive from our solutions by delivering impactful training and ongoing education. You will play a key role in enabling customer adoption, building user confidence, and supporting retention goals, working closely with Mid-Market Account Managers in the US and Europe. This role is ideal for someone who thrives on engaging with users, translates technical tools into real-world workflows, and creates scalable, repeatable impact.</p><p>Key Responsibilities Deliver live and virtual product training sessions to new and existing users globally Create and maintain user enablement content (quick-start guides, video tutorials, best practices) Track customer engagement and product usage to prioritise outreach and identify training needs Collaborate with Mid-Market Account Managers to align training with renewal and growth goals. Support on-boarding of new customers through training facilitation Respond to user questions and escalate product issues or feedback appropriately Provide insights to internal teams on customer needs, adoption trends, and improvement area</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications: 1+ years in a customer-facing role, ideally in SaaS, customer training, or support Strong communication and presentation skills, able to simplify complex tools. Experience with authoring SDS, using SAP Working knowledge or familiarity with the SAP Environment, Health, and Safety (EHS) module Experience or exposure to Product Stewardship roles or responsibilities, such as chemical regulatory compliance, hazard communication, and product life-cycle documentation. Experience delivering virtual training to a global audience. Highly organised and proactive, able to manage multiple training engagements at once. Comfortable working cross-functionally and across time zones. Proficiency in tools like Microsoft Teams, Salesforce, and content management is a plus.</p>

<p>Conduct structured chain-of-title research for owner/fund pairs, tracing ownership histories from current ownership back to origin. Review and interpret legal documents including deeds, probate filings, court orders, affidavits, conveyance instruments, and powers of attorney . Cross-reference ownership data across multiple sources (county records, ownership registers, transfer histories) to verify accuracy and identify discrepancies. Identify and document title gaps, ownership defects, missing documents, inflated decimals, and chain breaks , and flag issues for review and resolution. Classify ownership records using the program's A/B classification framework (clean title vs. curative required). Enter research findings into structured databases using defined workflows and validation protocols. Assemble and maintain complete evidence packs , including supporting documents, source references, and classification rationale, with proper version control. Ensure all research outputs meet quality standards , targeting a 90%+ first-pass acceptance rate , and participate in quality control audits. Navigate and extract data from county clerk and recorder systems across multiple jurisdictions, adapting to varying formats and access methods. Use land records aggregator platforms where direct county access is limited or incomplete, and document county-specific access constraints. Maintain consistent productivity against defined throughput benchmarks, with improving efficiency over time. Follow established research methodologies, SOPs, and workflow protocols, and incorporate feedback to continuously improve accuracy. Cross-train into additional operational functions over time, including curative resolution, owner communications, recording operations, operator engagement, and revenue transition workflows , following structured training and competency assessments.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Law, Business, Finance, Political Science, Public Administration , or a related field. Strong analytical and research skills with exceptional attention to detail and ability to maintain accuracy across high-volume work. Ability to read, interpret, and extract information from legal and property-related documents . Proficiency in Microsoft Office (Excel, Word, Outlook) and comfort working with structured databases. Strong written communication skills to document findings, flag issues, and assemble structured evidence files . Ability to manage multiple workflows simultaneously while maintaining organization and meeting productivity targets. Self-disciplined, reliable, and comfortable working within structured processes and defined methodologies . Strong learning agility and adaptability as responsibilities expand across the operational pipeline. Fluency in English is required; French, Arabic, or Urdu is a plus.</p><strong>Nice to Have</strong> Experience in title research, legal research, land records, real estate transactions, or property administration . Familiarity with U.S. county records systems, land data platforms, or document aggregator services . Understanding of property ownership structures, mineral rights, or chain-of-title concepts . Experience in data entry, document review, or compliance-driven environments with quality standards . Exposure to oil &amp; gas operations, royalty administration, or mineral interest management . Experience working in cross-functional, distributed teams across multiple time zones .

<p> <strong>Job Summary</strong> </p> <p>Plutus21 Partners is looking for a Junior Project Coordinator to join a multi-year client program. The program runs several projects in parallel across research, data engineering, and legal workstreams, with teams based in Morocco, Pakistan, and the United States. The role is responsible for coordinating day-to-day project execution under the guidance of the Program Manager, with coaching and increasing responsibility as the program expands.</p> <p> <strong>Key Responsibilities</strong> </p> <ul> <li>Support the day-to-day execution of active projects, maintaining project plans, task boards, and milestone trackers.</li> <li>Attend working sessions with the client, research analysts, and engineering teams, capturing decisions and identifying required actions.</li> <li>Convert meeting outcomes into assigned, tracked tasks and proactively follow through with internal teams until completion.</li> <li>Transform working sessions into structured reference documentation, including process workflows, requirement catalogs, and decision logs, for review by the Program Manager.</li> <li>Track dependencies across research, engineering, and client teams, identifying risks, delays, and gaps and escalating them with a proposed course of action.</li> <li>Draft inputs for weekly status reports and executive updates, ensuring they are accurate and consistent with project records.</li> <li>Prepare agendas, briefs, and background materials to ensure alignment ahead of client and internal meetings.</li> <li>Maintain project records and shared drives, and coordinate communication across teams so that information remains organized and accessible.</li> </ul> <p> <strong>Qualifications</strong> </p> <ul> <li>1 to 3 years of experience in project coordination, project management, consulting, or business operations.</li> <li>Working knowledge of project management fundamentals, including scoping, planning, risk and issue tracking, stakeholder communication, and status reporting. A recognized project management certification is an advantage.</li> <li>Demonstrated experience producing clear written deliverables such as meeting summaries, status updates, or process documentation.</li> <li>Ability to follow technical and data-heavy discussions and summarize them accurately. Exposure to data, software, or AI projects is an advantage.</li> <li>Strong written and verbal communication skills in English, with the confidence to work directly with a US-based client.</li> <li>Proficient in at least one project management platform (ClickUp, Asana, Jira, or similar), with the ability to adopt new systems quickly.</li> <li>Proactive and organized, with a consistent record of following through on commitments independently.</li> <li>Receptive to coaching and feedback, with eagerness and ability to develop new skills and adapt to new industries.</li> <li>Adaptable to responsibilities that will evolve as the program progresses.</li> </ul>

<p> <strong>Job Summary</strong> </p> <p>Plutus21 Partners is looking for a Value Creation Associate to join the value creation team in Morocco. The role takes ownership of client engagements from the early stages, establishing the structure, processes, and delivery standards required to run them, and then transitions them to supporting teams so the core team can move on to the next engagement.</p> <p> <strong>Key Responsibilities</strong> </p> <ul> <li>Support the launch of new client engagements by establishing working processes, reporting structures, and delivery standards in the early stages.</li> <li>Take ownership of specific workstreams within client engagements and firm-wide initiatives, advancing progress between check-ins rather than solely monitoring status.</li> <li>Hand over stabilised engagements to supporting teams, documenting processes and providing the guidance needed for delivery to continue without disruption.</li> <li>Work across multiple concurrent engagements, allocating time and attention according to firm priorities.</li> <li>Serve as a day-to-day point of contact for clients, managing communication and follow-through to the standards expected of the firm.</li> <li>Attend client meetings, capturing key information, identifying required actions, and ensuring commitments are fulfilled on time.</li> <li>Produce client-facing deliverables including research summaries, meeting recaps, project updates, and recommendations.</li> <li>Represent the firm in internal and client meetings, exercise pre-authorized judgment where required, and deliver clear summaries with recommended next steps.</li> <li>Identify risks, delays, and gaps within engagements and resolve them directly or escalate them with a proposed course of action.</li> <li>Prepare briefs, agendas, and background materials to ensure full alignment ahead of engagements.</li> </ul> <p> <strong>Qualifications</strong> </p> <ul> <li>2+ years of experience in a professional services, consulting, or business operations environment.</li> <li>Demonstrated experience in client-facing roles, with direct responsibility for client relationships or deliverables.</li> <li>Experience setting up new projects or workstreams from the ground up, including defining processes where none previously existed.</li> <li>Demonstrated ability to own several concurrent engagements or workstreams without close supervision.</li> <li>Experience working directly with senior leadership or partners in a demanding, multi-priority environment is strongly preferred.</li> <li>Strong written and verbal communication skills in English. Working proficiency in French or Arabic is an advantage.</li> <li>Proficient across project management platforms, CRM systems, and standard productivity tools, with the ability to adopt new systems quickly.</li> <li>Proactive and self-directed, with a consistent record of identifying what needs to be done and following through without repeated instruction.</li> <li>Adaptable to a dynamic scope of responsibilities that will shift in line with firm priorities and growth.</li> </ul>

<p>Plutus21 is expanding its services to include AI education and training for businesses, and we are searching for the leader who will build this practice from inception. This is a zero-to-one mandate. Working directly with the CEO, the Lead will take the initiative from concept to market and own it end to end, from what we teach, to how we sell it, to who delivers it, to the technology it runs on. The right candidate is a proven builder with a genuine interest in education and a practical command of how businesses apply AI.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Curriculum:</strong> Design and develop the training curriculum, including audience segments, learning outcomes, formats, and content that teach businesses how to use and apply AI in practice.</li><li><strong>Go-to-market:</strong> Shape and execute the commercial strategy, spanning positioning, pricing, marketing, and sales channels, to build a pipeline of business clients.</li><li><strong>Instructor network:</strong> Recruit, vet, and manage a network of instructors capable of teaching businesses how to work with AI, with clear quality standards and delivery playbooks.</li><li><strong>Technology:</strong> Stand up the technology behind the practice, including the learning platform, delivery tools, and operational systems.</li><li><strong>Practice leadership:</strong> Set the roadmap, track performance against clear goals, and build the team as the practice scales.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><ul><li>A track record of building programs, ventures, or new business lines taken from nothing to something</li><li>Genuine interest in education and professional training, ideally with experience designing or delivering learning programs</li><li>Practical fluency in AI tools and how businesses adopt and apply them</li><li>Commercial instincts, with comfort owning marketing, sales, and pricing decisions</li><li>Ability to operate with high autonomy in an ambiguous, early-stage environment</li><li>Based in Latin America (Bogot preferred) or Morocco</li><li>Professional fluency in English, with Spanish (LatAm) or French and Arabic (Morocco) strongly preferred</li><li>Experience in edtech, corporate training, or professional services is a plus</li><li>Experience recruiting and managing contractor or instructor networks is a plus</li></ul>

<p>Job Summary: Plutus21 Partners is seeking an Outbound Sales Development Representative to drive new business opportunities by proactively reaching out to target accounts. In this role, you will identify key decision-makers, understand their compliance needs, and schedule discovery meetings for the sales team. This position plays a vital role in building pipeline through strategic outreach and close collaboration with Marketing and Business Development.</p><p>Key Responsibilities:</p><ul><li>Proactively prospect into an assigned new logo account list to identify contacts who may need our solutions.</li><li>Continually learn to diagnose clients compliance challenges and how we might help them.</li><li>Develop and nurture relationships with key buying personas within prospect accounts and secure commitment to discuss their compliance needs and our solutions in more detail with a designated sales representative.</li><li>Schedule discovery meetings between qualified potential buyers and the the sales team that results in closed/won business.</li><li>Collaborate with assigned sales representative(s) on call/email campaigns within targeted accounts.</li><li>Gather and document market intelligence from prospect accounts on competitive solutions that they may be using.</li><li>Implement outbound prospecting campaigns developed by Marketing, Product and Commercial Leadership.</li><li>Document engagement activity within Salesforce.com.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong English &amp; German communication skills</li><li>5+ years of successful sales prospecting or business development experience preferred</li><li>Bachelors degree required</li><li>Proficient in Microsoft Office and Salesforce.com</li><li>Results- and growth-oriented with a proven record of consistently achieving monthly, quarterly, and annual prospecting and lead generation goals in a high-growth organization</li><li>Excellent interpersonal skills, able to communicate effectively both internally and externally</li><li>Strong analytical and negotiation abilities, with the capacity to identify and solve customer business problems and leverage diagnostic sales methodologies such as the Value Connection Mindset</li><li>Exceptional self-management skills, including time management, attention to detail, and overall strong organizational abilities</li><li>Continuous learner, eager to master new industry knowledge and technical product suites, with curiosity about clients businesses and performance goals</li><li>Team player who collaborates effectively across all levels of the organization</li></ul>

<p>GTM Program Manager 6-Month Contract Jira &amp; Atlassian Project Management Build-Out Engagement type Fixed-term contract Engagement Overview The client is engaging a hands-on GTM Program Manager on a six-month contract to architect and operationalize a project management system in Jira, together with project reporting dashboards in Atlassian, that drives full transparency and accountability into the client's product GTM plans and launch status. This is a build-and-enable engagement: by the end of the term, the client's GTM team will have a live, well-documented project management system, the dashboards to run it, and the training and SOPs to sustain it. Objective Stand up a single, reliable source of truth for GTM and product launch execution so that anyone, from an individual contributor to an executive, can see plan status, milestones, risks, and project health in real time, and so that ownership and accountability are clear at every step. Key Deliverables The engagement is scoped around six concrete deliverables:</p><p>1. Jira Project Environment Architecture Architect. Design and build the Jira project environment for GTM and product launch work project structure, issue types, fields, statuses, workflows, automation, and cross-project dependencies sized to support multiple concurrent launches. Standardize. Establish naming conventions, hierarchy, and standards that keep the system consistent and scalable as it grows.</p><p>2. Atlassian Reporting Dashboards Build. Build Atlassian dashboards (Jira dashboards, gadgets, JQL filters, and Atlassian Analytics / Confluence where applicable) that surface key milestone views and project health at a glance. Tailor by audience. Deliver both executive-level roll-ups (portfolio status, launch readiness, risk) and team-level operational views (workload, blockers, upcoming milestones).</p><p>3. Project Management Guide / SOP Document. Author a clear project management guide and standard operating procedures that document how the system works, how to run a launch in it, and the conventions the team must follow. Make it usable. Make it practical and self-serve covering intake, planning, status updates, reporting cadence, and roles/responsibilities.</p><p>4. GTM Team Enablement &amp; Training Train. Train the GTM team on the new project management system through live sessions and supporting materials, so the team can operate it confidently and independently. Drive adoption. Drive adoption not just awareness and leave behind reference materials for ongoing onboarding.</p><p>5. Project Documentation Populate. Guide or directly complete the documentation of each active GTM and launch project within the new system, ensuring plans, milestones, owners, and status are accurately captured. Migrate in-flight work. Bring existing in-flight projects into the system so it reflects the real state of the portfolio from day one.</p><p>6. Ad Hoc Project Management Day-to-day project management. Manage key projects. Build new project plans / support project plan hygiene for select initiatives, flag project risk, schedule meetings, and communicate with stakeholders and team members to drive on-time project delivery. Responsibilities Own delivery. Run the engagement as a project: scope, plan, sequence, and deliver the six workstreams above on time and to a defined quality bar. Engage stakeholders. Partner with Product Marketing, Product Management, Sales, Customer Success, and Enablement to understand how launches actually run and reflect that in the system design. Test and refine. Validate the system with real projects and iterate based on team feedback before handoff. Enable a clean handoff. Ensure a clean handoff system, dashboards, SOPs, and trained owners so the client can sustain it after the contract ends. Qualifications Jira architecture. Demonstrated experience standing up or significantly re-architecting a Jira environment from the ground up, ideally for GTM, marketing, or product launch work. Jira expertise. Expert-level Jira configuration projects, workflows, custom fields, JQL, automation; Atlassian administration experience strongly preferred. Dashboard development. Proven ability to build Atlassian dashboards and reporting that turn project data into clear, decision-ready milestone and health views. Program management. Strong program/project management background with a track record of delivering on fixed timelines. Documentation &amp; enablement. Experience writing SOPs / playbooks and training teams to adopt new tools and processes. Communication. Clear communicator who can work across ICs and executives and bring structure to ambiguity. Contractor mindset. Comfortable operating as a contractor self-directed, fast to ramp, and focused on leaving the team self-sufficient. Nice to Have Atlassian depth. Confluence, Atlassian Analytics, Jira Product Discovery, or Jira Align experience. Domain. Background in B2B SaaS, data, or regulated / EHS-adjacent industries. Certifications. PMP, Agile / Scrum, or Atlassian certifications. Definition of Success At the end of six months, the client has a live Jira project management system and Atlassian dashboards in active use, a documented SOP, a trained GTM team operating the system independently, and every active GTM and launch project documented within it delivering full transparency and accountability into GTM plans and launch status.</p><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications</h4><p>Jira architecture. Demonstrated experience standing up or significantly re-architecting a Jira environment from the ground up, ideally for GTM, marketing, or product launch work. Jira expertise. Expert-level Jira configuration projects, workflows, custom fields, JQL, automation; Atlassian administration experience strongly preferred. Dashboard development. Proven ability to build Atlassian dashboards and reporting that turn project data into clear, decision-ready milestone and health views. Program management. Strong program/project management background with a track record of delivering on fixed timelines. Documentation &amp; enablement. Experience writing SOPs / playbooks and training teams to adopt new tools and processes. Communication. Clear communicator who can work across ICs and executives and bring structure to ambiguity. Contractor mindset. Comfortable operating as a contractor self-directed, fast to ramp, and focused on leaving the team self-sufficient.</p><h4>Nice to Have</h4><p>Atlassian depth. Confluence, Atlassian Analytics, Jira Product Discovery, or Jira Align experience. Domain. Background in B2B SaaS, data, or regulated / EHS-adjacent industries. Certifications. PMP, Agile / Scrum, or Atlassian certifications.</p>

<p>The Digital Marketing Manager, Organic &amp; Web owns the execution engine for the company's owned and organic marketing channels. This hands-on individual contributor role produces and optimizes SEO and AEO content, maintains a healthy and high-converting website, runs organic social programs, and operates the company's account-based marketing platform, following a consistent rhythm of produce, publish, measure, and optimize. This role executes established strategy rather than setting it, working closely with Product Marketing, which owns ABM account selection, messaging, and Sales/SDR coordination. It does not own account or messaging strategy, paid media, or backend website engineering; it is accountable for execution quality, content and channel health, measurement, and continuous optimization.</p><p>Key Responsibilities</p><ul><li>Produce and optimize SEO content, landing pages, and on-page fundamentals (structure, metadata, internal linking, search visibility) for the company website, and optimize for citation within AI answer engines such as ChatGPT, Perplexity, and Google AI Overviews.</li><li>Maintain the keyword and topic roadmap with the growth marketing team; monitor rankings, organic traffic, content performance, and AI-citation visibility, and translate recurring SEO/AEO reviews into prioritized actions.</li><li>Execute the organic content pipeline against a predictable calendar, holding consistent quality, messaging, and brand standards, and refresh and repurpose existing content to improve performance.</li><li>Maintain a recurring website review calendar, manage CMS updates, resolve outdated content and broken links, and partner with Marketing Operations on layouts, navigation, calls to action, and landing pages to improve conversion.</li><li>Own organic social execution across active platforms drafting, scheduling, publishing, and optimizing content in a consistent brand voice and run structured A/B tests, applying learnings to content, format, timing, and engagement.</li><li>Operate the ABM platform end to end (audience creation, target-account setup, campaign build, targeting, activation, reporting), executing against Product Marketing's strategy with accurate setup, naming, and tracking.</li><li>Monitor account and campaign performance, develop and scale multi-version 1:few ad creative, and produce performance readouts that report results, insights, and next steps to Product and Growth Marketing.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Four or more years in digital, growth, or content marketing, preferably B2B or B2B SaaS.</li><li>Hands-on SEO (keyword research, topic planning, on-page optimization, internal linking, performance analysis) and familiarity with Answer Engine Optimization.</li><li>Demonstrated ability to write, edit, optimize, and publish high-quality organic content at a consistent cadence.</li><li>Working knowledge of website CMS platforms, page layout, user journeys, and conversion-rate optimization.</li><li>Experience running organic social programs and structured A/B tests.</li><li>Hands-on experience with an ABM platform (e.g., 6sense, Demandbase, Propensity) and a social media management platform (e.g., Oktopost, Sprinklr, Sprout Social).</li><li>Proficiency with GA4 and digital channel reporting, with strong analytical skills to turn data into prioritized actions.</li><li>Strong project and calendar management across multiple recurring workstreams, clear communication across cross-functional stakeholders, and a self-directed, detail-oriented, quality-focused working style.</li></ul>

<p>The AI &amp; Marketing Analytics Operations Manager builds the AI, automation, data, and reporting capabilities that power the company's Marketing function. The role uses AI to strengthen reporting and analytics and to automate Marketing's operational processes and campaign execution, turning fragmented information and manual workflows into trusted insights and scalable, production-ready systems. Success requires a builder's mindset: the ability to design, ship, and maintain production-ready AI agents, applications, and reporting solutions rather than simply use prompting tools, and to translate complex technical concepts into clear actions for business leaders.</p><p>Key Responsibilities</p><ul><li>Build AI-driven reporting solutions that automate data preparation, analysis, narrative generation, insight identification, and recurring business readouts.</li><li>Design, ship, and maintain AI agents, skills, and applications that automate operational processes, marketing tasks, and campaign execution, and enable teams to interrogate data, surface trends, and identify recommended actions.</li><li>Own and evolve Marketing's reporting ecosystem, including channel reporting across paid media, digital, web, email, events, partner, ABM, lifecycle, and organic programs.</li><li>Design attribution models with fluency across common approaches to guide channel investment decisions and uncover the buyer journey.</li><li>Establish measurement frameworks, reporting standards, and KPI definitions that enable consistent decision-making across Marketing and partner functions.</li><li>Build executive-ready reporting that connects channel and campaign performance to pipeline, revenue, acquisition, and conversion outcomes.</li><li>Prepare and lead leadership readouts, business reviews, and performance discussions that explain what happened, why, and what action should follow, surfacing trends, risks, opportunities, and tradeoffs.</li><li>Collaborate cross-functionally to align data definitions, reporting logic, system requirements, and shared measures of success.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Five or more years in Marketing or Revenue Analytics or a related field.</li><li>Demonstrated experience building AI-driven reporting solutions with modern AI technologies, and building production-ready AI applications, agents, or automations rather than simply prompting or using standalone AI tools.</li><li>Working knowledge of multiple attribution models, with the judgment to explain their strengths, limitations, and appropriate use cases.</li><li>Strong hands-on experience with multi-channel marketing reporting and campaign performance measurement.</li><li>Working knowledge of Salesforce (SFDC) reporting structures, campaign hierarchy, and data-quality practices sufficient to inform AI-driven and in-app reporting builds.</li><li>Strong analytical and problem-solving skills, and the ability to translate technical concepts and complex data into clear, actionable insights and executive-level readouts for non-technical audiences.</li><li>Experience with Claude Code and Claude Cowork, or comparable AI-assisted development environments.</li><li>Experience with low-code/no-code automation platforms (e.g., n8n, Zapier, Make) and Microsoft Power Automate or the broader Power Platform.</li><li>Experience with Power BI, including dashboard development, semantic models, and DAX.</li><li>SQL and familiarity with data warehouses, APIs, or modern marketing data stacks.</li><li>Experience in a high-growth B2B technology, SaaS, or private equity-backed environment.</li></ul>