Admin Assistant Jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b><br></b></p><p> </p> <p> </p> <div> <div> <div> <p> <u><font dir="auto" ><font dir="auto" ><b>PRIMARY OBJECTIVE:</b></font></font></u> <span> </span> </p> </div> <div> <p> <span><font dir="auto" ><font dir="auto" >The Spa Receptionist ensures an excellent welcome to clients, organizes the link for treatment bookings between clients and spa therapists.</font></font></span> </p> </div> <p> </p> <p> <u><font dir="auto" ><font dir="auto" >PRIMARY FUNCTIONS:</font></font></u> </p> </div> <div> <p> </p> </div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >She will be constantly concerned with the quality of her work and customer satisfaction.</font></font></span> </p> </li> </ul> </div> </div> <div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Assisting clients with their needs and expectations</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >She must have a smile, be friendly.</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Impeccable attire and makeup</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >She will have a keen sense of hygiene and safety.</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Ensuring the proper upkeep and atmosphere of the institute's reception area:</font></font></span> </p> </li> </ul> </div> </div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Cleanliness</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >The scents</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Background music</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Marketing the services provided at the Spa</font></font></span> </p> </li> </ul> </div> <div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Mastering the different benefits</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Ensure the proper implementation of cabin schedules</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Ensure compliance with hygiene rules</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Report any anomalies, malfunctions or remarks to the manager and/or assistant in the logbook (handover register).</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >manage the booking schedule for the different services</font></font></span> </p> </li> </ul> </div> </div> <div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Ensure that all services are invoiced (no exceptions are permitted).</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Ensure that the evening closing is correct and properly recorded on the system.</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >To ensure product collection in the absence of the responsible assistant.</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >ensuring the proper management of skincare products:</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >use collection and transfer vouchers for any product from the conomat.</font></font></span> </p> </li> </ul> </div> </div> <div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Please respect the collection times on Monday and Friday.</font></font></span> </p> </li> </ul> </div> <div> <p> </p> </div> <div> <p> <u><font dir="auto" ><font dir="auto" ><b>SECONDARY MISSIONS:</b></font></font></u> </p> </div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Adhere to Four Seasons Standards</font></font></span> </p> </li> </ul> </div> </div> <div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Respect hygiene and safety standards</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Participate in departmental meetings</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >To demonstrate a high level of ethics, integrity and professionalism in all situations</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Working in harmony with colleagues and superiors</font></font></span> </p> </li> </ul> </div> </div> <p> </p> <p> </p> <p> </p> <p> </p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p>Akkodis is driven by a strong <strong>innovation-first</strong> culture, where creativity, experimentation, and bold thinking fuel daily engineering and R&amp;D work.<br> This spirit is balanced by a solid <strong>collaborative mindset</strong>, with supportive teams and hands-on managers who encourage growth and knowledge-sharing.<br> A structured and disciplined approach ensures <strong>operational excellence</strong>, meeting the high standards of the tech and engineering industries.<br> <strong>Performance</strong> and a healthy competitive drive further strengthen the company’s ambition as a global leader. </p><br><br> <br> Job : <p>- Handling N2 tickets: diagnosing, resolving, or escalating M365 incidents.</p><br><br><p>- User support: helping users get started and answering functional needs.</p><br><br><p>- Writing documentation: creating quick reference guides, user guides, and operating procedures for recurring incidents.</p><br><br><p>- Continuous improvement: identifying recurring needs to propose corrective actions and increase user autonomy.</p><br><br> <br> <br> Required profile : <p>Profile sought:</p><br><br><p>Experience in user support (ideally Microsoft 365) and mastery of collaborative tools/basic administration. Autonomy, writing rigor, and strong service orientation.</p><br><br><br><p>Technical skills:</p><br><br><p>- M365 (Teams, Outlook, SharePoint, OneDrive, Planner, Admin Center).</p><br><br><p>- Windows / Azure AD environment.</p><br><br><p>- ITSM/Ticketing tools (GLPI, ServiceNow...).</p><br><br><br><p>Expected qualities:</p><br><br><p>- Teaching ability: technical simplification.</p><br><br><p>- Analytical mindset: diagnosing and resolving incidents.</p><br><br><p>- Rigor: adherence to procedures and documentation.</p><br><br><p>- Team spirit: cross-functional collaboration and knowledge sharing.</p><br><br><p>- Curiosity: technological awareness.</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a senior Fullstack Developer with over 7 years of experience, specializing in Vue.js (Front-End dominant) and Java/Spring Boot. An expert in developing modern, interactive, and performant user interfaces, with a strong sensitivity to user experience and frontend best practices.</p><p>His missions:</p><ul><li>Develop modern web user interfaces with Vue.js and UI libraries</li><li>Design and maintain robust and scalable applications with Java/Spring Boot</li><li>Use an Agentic AI Assistant in IDE or CLI to optimize development</li><li>Manage components, data, and user interactions in Vue.js</li><li>Optimize application performance (Core Web Vitals)</li><li>Develop frontend tests (unit, integration, and E2E)</li><li>Participate in all phases of the application lifecycle: design, development, testing, deployment, and maintenance</li><li>Apply Agile SCRUM methods and collaborate with Product, Design, and Tech teams</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>More than 7 years in Fullstack Java/Vue.js (Front-End dominant)</li><li>Proven experience in developing modern and interactive web applications</li><li>Experience in retail/large distribution is a plus</li></ul><p>Technical Skills:</p><ul><li>Languages &amp; Frameworks: Vue.js, Java, Spring Boot</li><li>Frontend: Modern interface development, Core Web Vitals, E2E tests</li><li>Backend: Java/Spring Boot, modular architectures</li><li>Tools: Agentic AI Assistant (IDE/CLI), Git</li><li>Methods: Agile SCRUM</li><li>Soft Skills: Fluent communication in French, analytical mind, collaboration, respect for deadlines</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a highly experienced Senior Customer Service Lead to elevate our customers' experience. We need someone who can not only lead with expertise but also elevate our customer service standards to new heights. This is a strategic and operational leadership position, building, improving, maintaining relationships with internal and external partners are the keys for this role. You will be the champion of internal &amp; external customer care experience, driving service excellence, leading transformation initiatives, and ensuring seamless coordination across Sales, Supply Chain, Logistics, and Operations. This position plays a critical role in shaping the customer journey &amp; delivering exceptional customer care experience Key Responsibilities Customer Service Operations Leadership Daily support to the field associates, technical support, inquiries. Build and maintain strong relationships with field associates. Ensure efficient coordination with Supply Chain, Logistics, Demand planning and Warehouse teams to guarantee smooth order fulfillment. Ensure great coordination with Finance, Credit &amp; Cash Collection team to support the cash flow Optimize workflows to reduce response times, ensure accuracy, and enhance customer satisfaction. Resolve escalated customer issues and complex service challenges. Drive revenue growth within the portfolio managed by the Customer Service team. Contribute to team meetings and business partner meetings Master Data management Account creation &amp; update Pricing maintenance Handle Admin tasks Send Invoicing &amp; POD s mails to a list of Customers Call handlings &amp; support order entry Customer Experience &amp; Continuous Improvement Lead customer business reviews and implement structured feedback loops. Partner with Sales and Business Development teams to support account expansion. Analyze service data to identify trends and opportunities for improvement. Lead continuous improvement initiatives to elevate service reliability and efficiency. Stay updated on best practices, technologies, and tools shaping modern customer service. Seek opportunities to find efficiencies and recommend process improvements Complaint management People Leadership &amp; Development Strengthen cross-functional alignment with Sales, Finance, Product, and Supply Chain teams. Promote professional development, retention initiatives, and team well-being. Effective cooperation with peers Ensure good working relationships with all local members, Role model for behaviors and company values (Leadership Model - Leading to Thrive) Competencies Logistic background Accountability Customer Focus Peer Relationships Problem Solving Drive for Results Time Management Process Management Continuous Improvement Functional and Technical Skills Business Acumen Conflict Handling Self-awareness and development Emotional Intelligence Effective Communication Change Management Approach Analytical skills Requirements Prerequisite: Min 3 years to 5 years of relevant work experience Fluent English Fluent French Strong ERP knowledge Strong Logistics skills Advantage: Previous experience as business sales assistant or Key account specialist.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Prerequisite: Min 3 years to 5 years of relevant work experience Fluent English Fluent French Strong ERP knowledge Strong Logistics skills Advantage: Previous experience as business sales assistant or Key account specialist.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: We are looking for a Senior Fullstack Developer with over 7 years of experience, specializing in Java/Spring Boot (Back-end dominant) and Vue.js. Expert in designing robust, scalable and secure applications, with a strong command of microservices and event-driven architectures. Responsibilities include: - Designing, developing, and maintaining Java/Spring Boot and Vue.js applications - Using an Agentic AI Assistant in an IDE or CLI - Architecting microservices and event-driven solutions - Managing relational and document-oriented databases - Applying DevOps (CI/CD) and craftsmanship principles (SOLID, Yagni, Sonar) - Participating in all phases of the software lifecycle: design, development, testing, deployment, and maintenance - Contributing to the continuous improvement of development practices - Collaborating with the Product, Design, and Tech teams using the Agile SCRUM methodology</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Over 7 years of experience in Fullstack Java/Vue.js (primarily Back-end)</font></font></li><li><font dir="auto" ><font dir="auto" >Proven experience in microservices and event-driven architectures</font></font></li><li><font dir="auto" ><font dir="auto" >Experience in retail/mass distribution is a plus</font></font></li><li><font dir="auto" ><font dir="auto" >Skills sought: Languages ​​&amp; Frameworks: Java, Spring Boot, Vue.js</font></font></li><li><font dir="auto" ><font dir="auto" >Architecture: Microservices, Event-driven</font></font></li><li><font dir="auto" ><font dir="auto" >Databases: Relational and document-oriented</font></font></li><li><font dir="auto" ><font dir="auto" >DevOps: CI/CD</font></font></li><li><font dir="auto" ><font dir="auto" >Tools: Git, Agentic AI Assistant (IDE/CLI), Sonar</font></font></li><li><font dir="auto" ><font dir="auto" >Methods: Agile SCRUM</font></font></li><li><font dir="auto" ><font dir="auto" >Soft Skills: Fluent communication in French, analytical skills, collaboration, respect for deadlines</font></font></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Kitea</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where teamwork, trust and strong human relationships play an essential role. The company promotes close leadership that supports employee engagement, accountability and development. This collaborative foundation is strengthened by an <strong>openness to innovation</strong>, encouraging agility, creativity and adaptation to market changes. It also relies on a structured organization and a performance-oriented mindset, ensuring efficiency, reliability and a focus on results. </p><br><br> <br> Job : <p>As part of strengthening our teams, we are recruiting an Operations Assistant to ensure the administrative and operational follow-up of the store.</p><br><br><p>Reporting to the Operations Manager, your main responsibilities will be:</p><br><br><p>Ensure the collection, control, and follow-up of sales receipts.<br>Deposit funds at the bank or with the security transport company.<br>Ensure the follow-up of purchase orders and supporting documents for sales operations.<br>Ensure the availability of the store's general supplies.<br>Ensure the administrative management of staff in coordination with the HR department.<br>Monitor absences, leave, compensatory time off, and timekeeping anomalies.<br>Ensure the follow-up of security and cleaning services.<br>Carry out the entry, submission, and follow-up of orders in the information system.<br>Manage the store's petty cash.<br>Ensure administrative follow-up, archiving, and updating of dashboards.<br>Participate in inventories and assist the audit team during its interventions.</p><br><br> <br> <br> Required profile : <p>For this position, a <b>Bac +2</b> level of education is required, ideally in Management, Economics, Logistics, or equivalent.</p><br><br><p>Previous professional experience of <b>1 to 3 years</b> in a similar role is highly recommended. Knowledge of the furniture sector would be a major asset.</p><br><br><ul><li>Good command of office tools, especially Excel.</li><li>Good knowledge of information systems.</li><li>Sense of organization, rigor, and attention to detail.</li><li>Responsiveness, autonomy, and team spirit.</li><li>Respect for confidentiality and good interpersonal skills</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Kitea</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where teamwork, trust and strong human relationships play an essential role. The company promotes close leadership that supports employee engagement, accountability and development. This collaborative foundation is strengthened by an <strong>openness to innovation</strong>, encouraging agility, creativity and adaptation to market changes. It also relies on a structured organization and a performance-oriented mindset, ensuring efficiency, reliability and a focus on results. </p><br><br> <br> Job : <p>As part of strengthening our teams, we are recruiting an Operations Assistant to ensure the administrative and operational follow-up of the store.</p><br><br><p>Reporting to the Operations Manager, your main responsibilities will be:</p><br><br><p>Ensure the collection, control, and follow-up of sales receipts.<br>Deposit funds at the bank or with the security transport company.<br>Ensure the follow-up of purchase orders and supporting documents for sales operations.<br>Ensure the availability of the store's general supplies.<br>Ensure the administrative management of staff in coordination with the HR department.<br>Monitor absences, leave, compensatory time off, and timekeeping anomalies.<br>Ensure the follow-up of security and cleaning services.<br>Carry out the entry, submission, and follow-up of orders in the information system.<br>Manage the store's petty cash.<br>Ensure administrative follow-up, archiving, and updating of dashboards.<br>Participate in inventories and assist the audit team during its interventions.</p><br><br> <br> <br> Required profile : <p>For this position, a <b>Bac +2</b> level of education is required, ideally in Management, Economics, Logistics, or equivalent.</p><br><br><p>Previous professional experience of <b>1 to 3 years</b> in a similar role is highly recommended. Knowledge of the furniture sector would be a major asset.</p><br><br><ul><li>Good command of office tools, especially Excel.</li><li>Good knowledge of information systems.</li><li>Sense of organization, rigor, and attention to detail.</li><li>Responsiveness, autonomy, and team spirit.</li><li>Respect for confidentiality and good interpersonal skills</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p>As Partner Onboarding Lead for Morocco, Tunisia and Ivory Cost, you will own the full content and partner activation operation across three dynamic markets. You will be the driving force behind how hundreds of new restaurant partners experience Glovo for the first time ensuring their menus are live, their teams are trained, and their performance is on track from day one. This is a high-autonomy, high-impact role. You will manage a 3rd-party provider team of 15 25 agents, collaborate with local Commercial teams and senior leadership, and continuously improve the processes that make our operations scalable and efficient. You will report directly to the Global Content Hub Manager based in Barcelona. One of the most exciting challenges ahead is the incorporation of AI tools into daily workflows. The new hire will play a key role in identifying, testing, and implementing AI-driven solutions to optimize agent tasks from content creation and quality checks to partner communication and performance monitoring. This is a unique opportunity to be at the forefront of operational innovation within Glovo.</p><p>Partner Onboarding &amp; Content Quality</p><ul><li>Own the full partner activation funnel: from Sales handover through menu creation, image upload, quality validation, and partner training on Glovo s tools</li><li>Ensure activation SLAs are met ( 96% of new partners onboarded within agreed timelines) across MA, TN, and CI</li><li>Maintain a content quality score of 98% across all three markets</li><li>Monitor partner performance during the first 60 days: offline time, working timetable, menu updates and proactively approach partners that did not launch successfully.</li></ul><p>Provider &amp; Team Management</p><ul><li>Manage day-to-day capacity and performance of a 3rd-party content provider (15 25 agents), ensuring SLA compliance, quality standards, and efficient resource utilization</li><li>You will have 2 Team Leads + 1 QA from BPO reporting directly to you.</li><li>Build and maintain daily scorecards to monitor agent productivity and output quality</li><li>Train, coach, and provide structured feedback to the provider team; create or adapt local training materials as needed</li><li>Manage onboarding and offboarding of provider agents across all internal tools (Salesforce, Jira, Admin)</li></ul><p>Operations, Data &amp; Process Improvement</p><ul><li>Track and report on key Content Operations KPIs: activation speed, content quality, partner performance in first 60 days, and budget adherence</li><li>Identify and implement at least 2 scalable process improvements per quarter, balancing speed, quality, and cost</li><li>Track, control, and report provider invoicing and working hours; keep operational costs within approved budget through accurate forecasting</li><li>Keep providers and local teams updated on process changes at Salesforce, Jira and Admin level</li><li>Lead and contribute to the integration of AI tools into operational workflows to drive efficiency at scale</li></ul><p>Stakeholder Management &amp; Reporting</p><ul><li>Act as the main point of contact between local Commercial teams (Sales &amp; Account Managers), Partner Operations, and the content provider</li><li>Present monthly business reviews with operational results, trends, and action plans to the Global Content Hub Manager and senior leadership</li><li>Coordinate cross-functional projects with local and global teams, implementing regional strategies at market level</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of experience in operations, content management, or partner/customer success roles</li><li>Proven experience managing outsourced teams or 3rd-party providers</li><li>Fluent in French, Darija and English (written and spoken)</li><li>Strong data-driven mindset: experience tracking KPIs, SLAs, and building performance scorecards</li><li>Experience with Salesforce, or similar CRM/ticketing platforms</li><li>Excellent communication and stakeholder management skills: comfortable presenting results to senior leadership</li><li>Problem solver with an analytical approach, attention to detail, and a get things done attitude</li><li>Comfortable working in a fast-paced, high-growth tech environment</li><li>Experience managing budgets, invoicing, and cost control</li><li>Nice to Haves: Experience with Jira Service Desk or similar helpdesk tools</li><li>Knowledge of marketplace or delivery app operations (food tech, quick commerce)</li><li>Experience in partner onboarding or content creation at scale</li><li>Experience with Playvox, Toky, or similar QA/telephony tools</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As Partner Onboarding Lead for Morocco, Tunisia and Ivory Cost, you will own the full content and partner activation operation across three dynamic markets. You will be the driving force behind how hundreds of new restaurant partners experience Glovo for the first time ensuring their menus are live, their teams are trained, and their performance is on track from day one. This is a high-autonomy, high-impact role. You will manage a 3rd-party provider team of 15 25 agents, collaborate with local Commercial teams and senior leadership, and continuously improve the processes that make our operations scalable and efficient. You will report directly to the Global Content Hub Manager based in Barcelona. One of the most exciting challenges ahead is the incorporation of AI tools into daily workflows. The new hire will play a key role in identifying, testing, and implementing AI-driven solutions to optimize agent tasks from content creation and quality checks to partner communication and performance monitoring. This is a unique opportunity to be at the forefront of operational innovation within Glovo.</p><p><strong>Partner Onboarding &amp; Content Quality</strong></p><ul><li>Own the full partner activation funnel: from Sales handover through menu creation, image upload, quality validation, and partner training on Glovo s tools</li><li>Ensure activation SLAs are met ( 96% of new partners onboarded within agreed timelines) across MA, TN, and CI</li><li>Maintain a content quality score of 98% across all three markets</li><li>Monitor partner performance during the first 60 days: offline time, working timetable, menu updates and proactively approach partners that did not launch successfully.</li></ul><p><strong>Provider &amp; Team Management</strong></p><ul><li>Manage day-to-day capacity and performance of a 3rd-party content provider (15 25 agents), ensuring SLA compliance, quality standards, and efficient resource utilization</li><li>You will have 2 Team Leads + 1 QA from BPO reporting directly to you.</li><li>Build and maintain daily scorecards to monitor agent productivity and output quality</li><li>Train, coach, and provide structured feedback to the provider team; create or adapt local training materials as needed</li><li>Manage onboarding and offboarding of provider agents across all internal tools (Salesforce, Jira, Admin)</li></ul><p><strong>Operations, Data &amp; Process Improvement</strong></p><ul><li>Track and report on key Content Operations KPIs: activation speed, content quality, partner performance in first 60 days, and budget adherence</li><li>Identify and implement at least 2 scalable process improvements per quarter, balancing speed, quality, and cost</li><li>Track, control, and report provider invoicing and working hours; keep operational costs within approved budget through accurate forecasting</li><li>Keep providers and local teams updated on process changes at Salesforce, Jira and Admin level</li><li>Lead and contribute to the integration of AI tools into operational workflows to drive efficiency at scale</li></ul><p><strong>Stakeholder Management &amp; Reporting</strong></p><ul><li>Act as the main point of contact between local Commercial teams (Sales &amp; Account Managers), Partner Operations, and the content provider</li><li>Present monthly business reviews with operational results, trends, and action plans to the Global Content Hub Manager and senior leadership</li><li>Coordinate cross-functional projects with local and global teams, implementing regional strategies at market level</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of experience in operations, content management, or partner/customer success roles</li><li>Proven experience managing outsourced teams or 3rd-party providers</li><li>Fluent in French, Darija and English (written and spoken)</li><li>Strong data-driven mindset: experience tracking KPIs, SLAs, and building performance scorecards</li><li>Experience with Salesforce, or similar CRM/ticketing platforms</li><li>Excellent communication and stakeholder management skills: comfortable presenting results to senior leadership</li><li>Problem solver with an analytical approach, attention to detail, and a get things done attitude</li><li>Comfortable working in a fast-paced, high-growth tech environment</li><li>Experience managing budgets, invoicing, and cost control</li><li>Experience with Jira Service Desk or similar helpdesk tools</li><li>Knowledge of marketplace or delivery app operations (food tech, quick commerce)</li><li>Experience in partner onboarding or content creation at scale</li><li>Experience with Playvox, Toky, or similar QA/telephony tools</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As Partner Onboarding Lead for Morocco, Tunisia and Ivory Cost, you will own the full content and partner activation operation across three dynamic markets. You will be the driving force behind how hundreds of new restaurant partners experience Glovo for the first time ensuring their menus are live, their teams are trained, and their performance is on track from day one. This is a high-autonomy, high-impact role. You will manage a 3rd-party provider team of 15 25 agents, collaborate with local Commercial teams and senior leadership, and continuously improve the processes that make our operations scalable and efficient. You will report directly to the Global Content Hub Manager based in Barcelona. One of the most exciting challenges ahead is the incorporation of AI tools into daily workflows. The new hire will play a key role in identifying, testing, and implementing AI-driven solutions to optimize agent tasks from content creation and quality checks to partner communication and performance monitoring. This is a unique opportunity to be at the forefront of operational innovation within Glovo.</p><p>Partner Onboarding &amp; Content Quality</p><ul><li>Own the full partner activation funnel: from Sales handover through menu creation, image upload, quality validation, and partner training on Glovo s tools</li><li>Ensure activation SLAs are met ( 96% of new partners onboarded within agreed timelines) across MA, TN, and CI</li><li>Maintain a content quality score of 98% across all three markets</li><li>Monitor partner performance during the first 60 days: offline time, working timetable, menu updates and proactively approach partners that did not launch successfully.</li></ul><p>Provider &amp; Team Management</p><ul><li>Manage day-to-day capacity and performance of a 3rd-party content provider (15 25 agents), ensuring SLA compliance, quality standards, and efficient resource utilization</li><li>You will have 2 Team Leads + 1 QA from BPO reporting directly to you.</li><li>Build and maintain daily scorecards to monitor agent productivity and output quality</li><li>Train, coach, and provide structured feedback to the provider team; create or adapt local training materials as needed</li><li>Manage onboarding and offboarding of provider agents across all internal tools (Salesforce, Jira, Admin)</li></ul><p>Operations, Data &amp; Process Improvement</p><ul><li>Track and report on key Content Operations KPIs: activation speed, content quality, partner performance in first 60 days, and budget adherence</li><li>Identify and implement at least 2 scalable process improvements per quarter, balancing speed, quality, and cost</li><li>Track, control, and report provider invoicing and working hours; keep operational costs within approved budget through accurate forecasting</li><li>Keep providers and local teams updated on process changes at Salesforce, Jira and Admin level</li><li>Lead and contribute to the integration of AI tools into operational workflows to drive efficiency at scale</li></ul><p>Stakeholder Management &amp; Reporting</p><ul><li>Act as the main point of contact between local Commercial teams (Sales &amp; Account Managers), Partner Operations, and the content provider</li><li>Present monthly business reviews with operational results, trends, and action plans to the Global Content Hub Manager and senior leadership</li><li>Coordinate cross-functional projects with local and global teams, implementing regional strategies at market level</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of experience in operations, content management, or partner/customer success roles</li><li>Proven experience managing outsourced teams or 3rd-party providers</li><li>Fluent in French, Darija and English (written and spoken)</li><li>Strong data-driven mindset: experience tracking KPIs, SLAs, and building performance scorecards</li><li>Experience with Salesforce, or similar CRM/ticketing platforms</li><li>Excellent communication and stakeholder management skills: comfortable presenting results to senior leadership</li><li>Problem solver with an analytical approach, attention to detail, and a get things done attitude</li><li>Comfortable working in a fast-paced, high-growth tech environment</li><li>Experience managing budgets, invoicing, and cost control</li><li>Experience with Jira Service Desk or similar helpdesk tools</li><li>Knowledge of marketplace or delivery app operations (food tech, quick commerce)</li><li>Experience in partner onboarding or content creation at scale</li><li>Experience with Playvox, Toky, or similar QA/telephony tools</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Customs Clearance Admin</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p>DHL Global Forwarding has an opening for <strong>Customs Clearance Admin </strong>in Morocco. In this role, you will, support administration of customs and trade compliance activities to provide clearance of freight documentation through the relevant customs authorities in line with business strategy and objectives, corporate guidelines and policies.</p><br><br> <p><strong><em>Join us in connecting people and improving lives! </em></strong></p><br><br> <p><strong>In this Customs Clearance Admin position </strong></p><br><br> <ul> <li>You will, under supervision, support the delivery of customs and trade compliance processes and activities to optimize service and cost performance for customs clearance.</li> <li>You will provide administrative support for import/export documentation, including receiving, reconciling, consolidating, and summarizing documents and information.</li> <li>You will perform data-capturing activities, enter data into customs operating systems, and set up master data for transactions.</li> <li>You will conduct pre-alert screenings of paperwork, update documentation and standard operating procedures, and support documentation archiving processes.</li> <li>You will execute the filing of customs entries and perform post-entry activities and transactions.</li> <li>You will update and maintain customer part lists.</li> <li>You will track performance targets and update shipment information and physical status records.</li> <li>You will research duty, tax, and billing issues or discrepancies raised by internal and external customers.</li> <li>You will undertake best-practice reviews and quality audits to ensure adherence to established quality, accuracy, and timeliness standards.</li> <li>You will gather and collate data to prepare reports and performance updates to support performance monitoring and assist other team members.</li> <li>You will ensure compliance with established regulations and support the proper application of customs processes and policies.</li> <li>You will resolve recurring issues encountered during service delivery in accordance with defined processes, systems, and methodologies.</li> <li>You will research, identify, and obtain the permits, licenses, and certificates required for customs clearance and other customs formalities.</li> <li>You will advise customers on legal and customs-related matters, including trade compliance requirements and shipments to sanctioned countries.</li> <li>You will liaise with and contact customs authorities to facilitate customs clearance and resolve customs-related issues</li> </ul> <p><strong>Qualifications &amp; Experience</strong></p><br><br> <ul> <li>Skills: Customs, Trade Compliance, Customs Regulations, Customs Brokerage, Customs Declaration, Customs Valuation, Customer Requirements, Tariffs, Import Export, CRM, Classification, Bill Of Lading, Certificate Of Origin, Export Control, Tracking, Third Party Logistics, Airlines, Authorities, E-Commerce, Accuracy, Microsoft Excel, Data Entry, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback</li> </ul> <ul> <li>Education Level</li> </ul> <p> Vocational/Specialized/Technical/Certification</p><br><br> <ul> <li>Experience Level</li> </ul> <p>less than 2 years</p><br><br> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect &amp; Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br> <p> <br>#LI-MEA</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Administrative Assistant<br><br><b>Job Description:</b><span><b>Who We Are:</b></span><p><span>As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer sides.</span></p><br><br><br><b><span>About the Role :</span></b><p><span>The Administrative Assistant provides comprehensive administrative and operational support to the Casablanca site, ensuring the efficient coordination of office activities, business visits, and day-to-day administrative operations. The role is responsible for managing visitor logistics, travel arrangements, meeting coordination, and general office administration while supporting managers and maintaining a professional workplace environment.</span></p><br><br><br><p><b><span>Main Responsibilities:</span></b></p><br><br><ul><li><p><span>Provide administrative support by preparing correspondence, reports, presentations, spreadsheets, and other business documents.</span></p><br><br></li><li><p><span>Coordinate local and international business visits, including meeting schedules, visitor agendas, hotel reservations, taxi transfers, and site logistics.</span></p><br><br></li><li><p><span>Organize meetings by scheduling rooms, preparing meeting materials, and coordinating attendees.</span></p><br><br></li><li><p><span>Coordinate domestic and international travel arrangements when required.</span></p><br><br></li><li><p><span>Prepare and process expense reports and administrative documentation for approval.</span></p><br><br></li><li><p><span>Maintain calendars and provide scheduling support for leaders and key stakeholders.</span></p><br><br></li><li><p><span>Manage office supplies and coordinate with vendors to ensure adequate inventory.</span></p><br><br></li><li><p><span>Handle incoming and outgoing mail, shipments, and courier services.</span></p><br><br></li><li><p><span>Support onboarding logistics for new employees and visitors.</span></p><br><br></li><li><p><span>Assist with the organization of site events, team meetings, and employee engagement activities.</span></p><br><br></li><li><p><span>Serve as a point of contact for general administrative inquiries and support day-to-day office operations.</span></p><br><br></li><li><p><span>Ensure administrative processes comply with company policies and procedures.</span></p><br><br></li></ul><br><span>Job Complexity</span><ul><li><p><span>Applies established administrative knowledge and procedures to support daily business operations.</span></p><br><br></li><li><p><span>Works independently on routine assignments with moderate supervision.</span></p><br><br></li><li><p><span>Prioritizes multiple tasks while meeting deadlines in a fast-paced environment.</span></p><br><br></li><li><p><span>Identifies administrative issues and resolves them using standard processes, escalating when appropriate.</span></p><br><br></li><li><p><span>Builds effective working relationships with internal teams, external vendors, and visiting stakeholders.</span></p><br><br></li></ul><br><b>Who We're Looking For:</b><ul><li><p><span>Associate degree (2-year degree) or equivalent administrative qualification preferred, or High School Diploma with relevant professional experience.</span></p><br><br></li><li><p><span>Typically requires 2–4 years of experience in an administrative, executive assistant, office coordinator, or similar role.</span></p><br><br></li><li><p><span>Experience coordinating travel, business visits, meetings, and office operations is preferred.</span></p><br><br></li><li><p><span>Strong proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, and Teams).</span></p><br><br></li><li><p><span>Excellent organizational, communication, and time management skills.</span></p><br><br></li><li><p><span>Fluent in English and French; additional languages are considered an asset.</span></p><br><br></li></ul><br><b>What Do We Offer:</b><ul><li><p>Full Permanent contract</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators</p><br><br></li><li><p>Work culture where you can make an impact</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><br><p><span>Submit your CV in English.</span></p><br><br><p><span>Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.</span></p><br><br><br><br><p>#LI-FR1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role. </p><br><br> <br> Job : <p>Reporting to the Commercial Department, your main mission is to manage SOREC's revenue process, from bet registration to fund deposit, while respecting internal standards and procedures, and to act as a replacement for the Branch Manager in their absence. As such, your main activities will be:</p><br><br><p><strong>Betting Operations Management:</strong></p><br><br><ul><li>Register customer bets by controlling cash balance at the agency;</li><li>Conduct unannounced checks of the agency's operator cash registers;</li><li>Control and maintain technical equipment for betting operations: terminals, odds, broadcast;</li></ul><p><strong>Fund Control at the Agency:</strong></p><br><br><ul><li>Ensure the receipt/handover of funds to cash-in-transit teams;</li><li>Verify the overall consistency of end-of-day reports;</li><li>Administrative management of the agency;</li><li>Prepare the cash position, ensuring that amounts match S2A reports and that information entered into the S3K system is accurate;</li></ul><p><strong>Assistant Role in the absence of the CDA:</strong></p><br><br><ul><li>Act as interim Branch Manager;</li><li>Take charge of important agency clients in coordination with the Branch Manager;</li><li>Improve agency performance;</li><li>Propose actions to improve agency performance;</li><li>Ensure quality of service for clients.</li></ul> <br> <br> Required profile : <p><strong>As a potential candidate:</strong></p><br><br><ul><li>You have a Bac+2/3 degree in Management, Finance, or equivalent, with 2 to 5 years of experience, ideally in a similar role.</li><li>You have skills in revenue management</li><li>You have knowledge of accounting</li><li>You have knowledge of gaming regulations</li><li>You have knowledge of customer bet registration</li><li>You are proficient in the various horse racing betting products</li><li>You are proficient in cash and financial flow management</li><li>You are customer-oriented</li><li>You are capable of respecting professional rules and procedures</li><li>You have good communication and reporting skills</li><li>You have a sense of detail, analysis, and precision</li><li>You are capable of resisting stress</li><li>You are disciplined, compliant, available, and capable of ethical behavior</li><li>You are capable of teamwork and adapting to change (creative leadership)</li></ul> <br><br> </div>

<p>The Sofitel Tamuda Bay Beach &amp; Spa is recruiting an Executive Assistant to General Management. You will be responsible for supporting the General Management in the daily management of the establishment and ensuring the follow-up of various strategic and operational issues.</p><p><b><br></b></p><p><b>Main responsibilities</b></p><ul><li>Assist General Management in their daily activities.</li><li>Organize meetings, appointments, and agendas.</li><li>Prepare documents, presentations, and reports.</li><li>Ensure follow-up of decisions and action plans.</li><li>Coordinate exchanges with different departments.</li><li>Ensure administrative follow-up of certain files.</li><li>Prepare meetings and minutes.</li><li>Ensure the confidentiality of information processed.</li><li>Participate in the follow-up of General Management projects.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Higher education in management, administration, hotel management, or a similar field.</li><li>Experience in an administrative or executive assistant role.</li><li>Excellent organization and great rigor.</li><li>Very good writing and interpersonal skills.</li><li>Discretion, autonomy, and a sense of priorities.</li><li>Proficiency in French and English.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job Description </b><div> <p><font dir="auto" ><font dir="auto" >Our colleague will be responsible for participating in the implementation and management of the cloud infrastructure, leveraging technologies such as GCP, Terraform, Ansible, Kubernetes, and Linux. They will contribute to the automation of deployments and operational processes, ensuring the security and performance of e-commerce applications.</font></font></p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <p><font dir="auto" ><font dir="auto" >A Master's degree ( </font></font><u><font dir="auto" ><font dir="auto" >Bac+5</font></font></u><font dir="auto" ><font dir="auto" > ) from an engineering school or equivalent university qualification with a specialization in computer science, or equivalent significant experience. </font></font></p> <p><font dir="auto" ><strong><u><font dir="auto" >Over 7 years</font></u></strong><font dir="auto" > of experience </font><strong><font dir="auto" >in Ops / System Admin / Technical Architect</font></strong></font><strong> <u><font dir="auto" ></font></u><font dir="auto" ></font></strong> </p> <ul> <li> <strong>Cloud Computing,</strong> notamment GCP (Google Cloud Platform) et Azure.</li> <li><font dir="auto" ><font dir="auto" >Container orchestration tools like </font></font><strong><font dir="auto" ><font dir="auto" >Kubernetes.</font></font></strong> </li> <li> <strong><font dir="auto" ><font dir="auto" >Terraform</font></font></strong><font dir="auto" ><font dir="auto" > for infrastructure-as-code management.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ansible automation tools for configuring and deploying applications</font></font></li> <li><font dir="auto" ><font dir="auto" >A thorough knowledge of the Linux operating system + basic concepts of computer networks.</font></font></li> <li> <strong>Agilit </strong> (Scrum, Sprint Planning, Backlog )</li></ul></div><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Are you looking for a challenging and rewarding position within a dynamic company in the <strong>trade and distribution</strong> sector? Join our team in <strong>Casablanca</strong> as an <strong>Executive Assistant</strong>! This key role will allow you to be at the heart of the company's activity and contribute directly to its success. You will be an essential element for the smooth running of the management, providing administrative and organizational support.</p><br><br><p>The main goal of this position is to provide effective administrative and organizational support to the management, thereby enabling optimal management of time and resources. You will contribute to the smooth running of daily operations, the planning of appointments and meetings, and the management of correspondence. You will also ensure the proper keeping of files and the confidentiality of information. Your involvement will be essential to optimize the management's operations and foster a productive work environment.</p><br><br><p>As an <strong>Executive Assistant</strong>, your responsibilities will be varied and rewarding. You will manage the management's schedule, organize travel and meetings, and handle correspondence (mail, emails, etc.). You will also be responsible for document management, preparing presentations and reports, and tracking important files.</p><br><br><ul><li><strong>Schedule management</strong> and meeting organization.</li><li><strong>Correspondence management</strong> (emails, mail).</li><li><strong>Preparation of documents</strong> and presentation materials.</li><li><strong>Administrative management</strong> and office organization.</li><li><strong>File and project tracking</strong>.</li><li><strong>Welcoming visitors</strong> and handling phone calls.</li></ul><p>You will also be involved in other administrative and management tasks as needed by the management.</p><br><br> <br> Required profile : <p>To succeed in this role, a minimum of a <strong>Bachelor's degree (Bac +4)</strong> is essential. A specialization in <strong>Executive Assistance / General Services</strong>, or in <strong>Management / Accounting / Finance</strong> is a major asset. This solid academic background will enable you to apply your skills and knowledge in a demanding and rewarding professional environment. Your skills will be used daily, and your expertise will be crucial for the success of the tasks assigned to you.</p><br><br><p>We are looking for a candidate with a minimum of <strong>3 to 5 years</strong> of professional experience as an executive assistant or in a similar role. This experience should have allowed you to develop strong skills in administrative management, organization, and communication. Experience within a company in the trade and distribution sector would be an additional asset, but is not mandatory. The most important thing is to demonstrate your ability to effectively manage a demanding and versatile position.</p><br><br><p>Beyond your education and experience, certain skills are essential for success in this role. You must be meticulous, organized, and discreet. Excellent command of computer tools (Microsoft Office suite) is essential.</p><br><br><ul><li><strong>Sense of organization and attention to detail</strong></li><li><strong>Time and priority management</strong></li><li><strong>Mastery of computer tools</strong> (Microsoft Office suite)</li><li><strong>Discretion and confidentiality</strong></li><li>Impeccable <strong>written and oral communication</strong></li><li><strong>Ability to work in a team</strong></li><li><strong>Initiative and proactivity</strong></li></ul><p>If you see yourself in this profile and are motivated by the challenge, apply now!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role. </p><br><br> <br> Job : <p>Reporting to the Commercial Department, your main mission is to manage SOREC's revenue collection process, from game registration to fund deposit, while respecting internal standards and procedures, and to ensure the replacement of the agency manager in case of absence.</p><br><br><p>As such, your main activities will be:</p><br><br><p><strong>Management of betting operations:</strong><br>- Register customer bets by controlling cash balance at the agency level<br>- Conduct unannounced checks of agency operator cash registers<br>- Control and maintain technical installations related to betting operations: terminals, odds, broadcasting<br><strong>Control of funds at the agency level:</strong><br>- Ensure the receipt/handover of funds to transporters<br>- Verify the overall consistency of end-of-day reports<br>Administrative management of the agency<br>- Prepare the cash situation, ensuring that amounts match S2A statements and verifying the accuracy of information entered into the S3K system<br><strong>Assistant role in the absence of the CDA:</strong><br>- Ensure interim management of the agency manager<br>- Take charge of important agency clients in coordination with the agency manager<br>Improvement of agency performance<br>- Propose actions to improve agency performance<br>- Ensure quality of service to customers</p><br><br> <br> Required profile : <p><strong>As a potential candidate:</strong></p><br><br><p>- You have a Bac+2/3 diploma in Management, Finance, or equivalent, with 2 to 5 years of experience, ideally in a similar role.</p><br><br><p>- You have skills in revenue management</p><br><br><p>- You have knowledge of accounting</p><br><br><p>- You have knowledge of gaming regulations</p><br><br><p>- You have knowledge of customer bet registration</p><br><br><p>- You are proficient in the various horse racing game products</p><br><br><p>- You are proficient in cash management and financial flows</p><br><br><p>- You are customer-oriented</p><br><br><p>- You are able to adhere to professional rules and procedures</p><br><br><p>- You have good communication and reporting skills</p><br><br><p>- You have a sense for detail, analysis, and precision</p><br><br><p>- You are able to withstand stress</p><br><br><p>- You are disciplined, compliant, available, and capable of behaving ethically</p><br><br><p>- You are able to work in a team and adapt to changes (creative leadership)</p><br><br> <br><br> </div>

<p>The Sofitel Tamuda Bay Beach &amp; Spa is recruiting a General Management Assistant. You will be responsible for supporting the General Management in the daily management of the establishment and ensuring the follow-up of various strategic and operational issues.</p><p><strong>Desired Candidate Profile</strong></p><p>Higher education in management, administration, hotel management, or a similar field.</p><p>Experience in an administrative or executive assistant role.</p><p>Excellent organization and great rigor.</p><p>Very good writing and interpersonal skills.</p><p>Discretion, autonomy, and a sense of priorities.</p><p>Proficiency in French and English.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><div> </div> <div> <p> <b>The Role of Engineer Assistant Manager:</b> </p> </div> <div> <p> <span>We currently have an opportunity for an Engineer Assistant Manager to join our Four Seasons Hotel Rabat<span> </span>Kasr<span> Al Bahr team in Morocco!</span> </span> </p> </div> <div> <p> <span> </span> </p> </div> <div> <p> <span>This role reports to the Director of Engineering and will be responsible for assisting in all aspects of the hotel, building maintenance and<span> </span>landscaping;<span> including electrical, plumbing, refrigeration, heating/cooling, painting, carpentry, structural, recycling, ground care, parking areas, outsourced gardening team, fire, and safety. Additionally, you will </span>be responsible for<span> ensuring that all inquiries are responded to in an efficient, courteous, and professional manner to deliver the </span>highest of<span> standards consistently and to ensure the safety and comfort of our guests and employees.</span> </span> </p> </div> <div> <p> <span> </span> </p> </div> <div> <p> <span>Responsibilities will include talent leadership and development,<span> </span>ensuring<span> execution and follow up of work, preparing requisitions for purchase and work orders, evaluating meter readings and consumption, and supporting the Safety Committee and the energy conservation program.</span> </span> </p> </div> <p> </p> <div> <p> <b>Our Ideal Engineer Assistant Manager candidate will have:</b> </p> </div> <div> <p> <span>Leadership experience in a hotel/resort environment<span> </span>and have<span> technical knowledge of general building maintenance and environmental standards. Project management experience would be a great asset.</span> </span> </p> </div> <div> <p> <span> </span> </p> </div> <div> <p> <span>Along with being strategic, analytical, and having solid business acumen, you will naturally also be a charismatic, nurturing, and inspiring leader with a strong passion for<span> </span>people<span> welfare and development. You will be the Cultural Advocate of the Golden </span>Rule;<span> creating great workplaces for all great people to deliver great experiences. </span> </span> </p> </div> <div> <p> </p> </div> <div> <p> <span> </span> </p> </div> <div> <p> <b>Fluency in French, Arabic and English is<span> </span>a must<span> for this location, along with eligibility to work in Morocco.</span> </b> <span> </span> </p> </div> <div> <p> <span> </span> </p> </div> <div> <p> <span>Four Seasons Hotels and Resorts can offer what many hospitality professionals dream<span> </span>of;<span> the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the</span> <span> next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the </span>Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed employer of choice.</span></p></div> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p></div></section>

<p>In the context of the development of our client, we are looking for a Versatile Assistant to support the two owner-directors of companies in Morocco and Canada.<br>The position covers a mixed scope:<br>Administrative follow-up of the company in Morocco on the one hand, coordination of some personal matters on the other. It is suitable for a rigorous, autonomous, and discreet person, capable of juggling the priorities of two interlocutors and adapting to a context where needs evolve quickly.</p><p><strong>Desired Candidate Profile</strong></p><h2>Missions :</h2> <p>Administrative procedures :</p> <ul> <li>Formalities with Moroccan administrations, file follow-up, filing and archiving.</li> <li>Debt collection / invoice reminders: follow-up of outstanding payments, customer reminders by phone and email, regular reporting of outstanding debts.</li> </ul> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">CNSS contribution management:</font></font></p> <ul> <li>Preparation and follow-up of monthly declarations, coordination with the fiduciary/accountant, respect of legal deadlines.</li> <li>Administrative procedures for foreign companies</li> <li>Organization of company events: search for service providers, logistics, budget, retroplanning and coordination</li> </ul> <h2>Missions 2 :</h2> <ul> <li>Coordination of a personal agenda and occasional tasks (appointments, service providers).</li> <li>Supervision or management of service providers</li> <li>Occasional logistical support</li> </ul> <h2>Profile :</h2> <ul> <li>2 to 5 years of experience in a similar position (executive assistant, office management, administrative management), ideally in an entrepreneurial environment or a growing SME.</li> <li>Good knowledge of Moroccan administrative and social procedures (CNSS in particular).</li> <li>Rigor, organizational skills, and ability to manage multiple and changing priorities.</li> <li>Discretion and confidentiality (access to financial and personal information).</li> <li>Interpersonal skills, especially for customer reminders.</li> <li>Driving license and vehicle appreciated (trips to the dry cleaner, errands, administrative tasks).</li> <li>Fluent French, native Arabic (Darija); English is a plus.</li> <li>Good command of standard office tools (Excel, email, shared calendar).</li> </ul> <h2>Personal qualities:</h2> <ul> <li>Autonomy, initiative, and entrepreneurial spirit (ease in a context where priorities change quickly).</li> <li>Diplomacy and interpersonal skills to interact with two directors with potentially different styles.</li> <li>Flexibility in a mixed professional/personal scope.</li> <li>Reliability and integrity, especially on sensitive or confidential matters.</li> </ul>