Admin Assistant Jobs
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<p>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><br><br><p>Would you like to become part of the world's most international company in the world?</p><br><br><p>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><br><br><p>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><br><br><p><strong>ABOUT THE ROLE :</strong></p><br><br><p>Maintain between 400 and 600 existing DHL customers by telephone within the Direct Sales Segment. Be responsible for the revenue retention and development for this portfolio of accounts through the sales tactics of Up-Selling and Cross Selling related DHL services and products and for new business development by opening new accounts.</p><br><br><p><strong>YOUR TASKS :</strong></p><br><br><ul><li> Undertake any projects/duties as assigned by the Telesales Manager or Sales Manager Direct Sales</li><li>Act as Tele Sales customers’ main contact for DHL, responding and satisfying their sales and post sales requirements. </li><li>Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.</li><li>Manage a portfolio of customers via telephone: Make telephone calls to existing customers on a regular pre-defined call cycle to secure new business and to ensure that individual agreed targets are achieved.</li><li>Provide customer oriented service at all times relating to specific sales issues.</li><li>Liase closely with Sales Channels and other departments within DHL to ensure that a full cost effective service is maintained and that target for the area is achieved.</li><li>Ensure co-operation with other members of the sales team and throughout the sales force.</li><li>Manage the revenue growth through Up selling and Cross selling tactics to exceed this budget through calls</li><li> Combine sales skills with DHL product/service knowledge and convert the maximum possible prospect leads into accounts, emphasizing those with maximum revenue potential, in order to increase the size and quality of DHL’s account holders.</li><li> Continually develop knowledge of DHL’s services and general commercial awareness in order to provide the best possible standard of customer service and maximise the department’s contribution to the sales function.</li><li><p>Open new accounts and ensure they trade profitably.</p><br><br><br></li><li><p>Ensure all customer agreements are cost sensitive to ensure a suggested minimum pricing tariff is set and adhered too. Any deviation from this tariff requires management agreement and justification.</p><br><br></li><li><p>Complete daily and weekly reports to measure individual and department effectiveness and provide figures showing weekly productivity of the department.</p><br><br><br></li><li><p>Ensure that customer information is maintained accurately on the customer database.</p><br><br></li></ul><br><br><span>Qualifications - External</span><br><p><strong>YOUR PROFILE :</strong></p><br><br><ul><li>BAC+4 (or equivalent)</li><li>3 years experience in sales</li><li>Telephone skills</li><li>Communication skills (English and local language), spoken and written </li><li>Analysis: Breaks down a problem, situation or process into its component parts, separates the main issues from side-issues, understands the nature of parts and their relationship to one another.</li><li>Planning & Organizing: Sets clear and realistic goals and objectives. Establishes a course of action and a sequence of steps to ensure that activities and objectives are efficiently achieved. Is structured with good personal organization. Schedules time effectively and uses efficient work methods and tools.</li><li>Decision Making: Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk.</li><li>Results Orientation: Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals</li></ul><br><br> </div>
<div><div data-bind="css: $component.getBlockCellCss($data, 0)" class="block__cell block__field--wide-rich-text" Open Sans", "Segoe UI", Frutiger, "Frutiger Linotype", "Dejavu Sans", "Helvetica Neue", Arial, sans-serif; font-size: 13.02px; padding: 0px 25px 0px 0px; margin: 10px 0px 0px; width: 802.333px; box-sizing: border-box;"><div data-bind="attr: {id: $data.name + '-container', class:( $data.displayType === 'InputTextArea') ? 'block__field--full-width' : ($data.displayType === 'InputRichText' || $data.name === 'descriptionExt' || $data.name === 'qualificationExt' || $data.name === 'descriptionInt' || $data.name === 'qualificationInt') ? 'block__field--wide-rich-text' : 'block__field--edit'}" id="descriptionExt-container" class="block__field--wide-rich-text"><div class="oj-form-control block__field-rtfValue " data-bind="attr: {id: $data.name + '-value', formFieldId: $data.name}, html: $component.getFieldValue($data)" id="descriptionExt-value" ><p >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p >Would you like to become part of the world's most international company in the world?</p><p >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p >Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit <a href="http://www.dpdhl.jobs/express" >www.dpdhl.jobs/express</a></p><p ><strong >ABOUT THE ROLE :</strong></p><p >Maintain between 400 and 600 existing DHL customers by telephone within the Direct Sales Segment. Be responsible for the revenue retention and development for this portfolio of accounts through the sales tactics of Up-Selling and Cross Selling related DHL services and products and for new business development by opening new accounts.</p><p ><strong >YOUR TASKS :</strong></p><ul ><li > Undertake any projects/duties as assigned by the Telesales Manager or Sales Manager Direct Sales</li><li >Act as Tele Sales customers’ main contact for DHL, responding and satisfying their sales and post sales requirements. </li><li >Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.</li><li >Manage a portfolio of customers via telephone: Make telephone calls to existing customers on a regular pre-defined call cycle to secure new business and to ensure that individual agreed targets are achieved.</li><li >Provide customer oriented service at all times relating to specific sales issues.</li><li >Liase closely with Sales Channels and other departments within DHL to ensure that a full cost effective service is maintained and that target for the area is achieved.</li><li >Ensure co-operation with other members of the sales team and throughout the sales force.</li><li >Manage the revenue growth through Up selling and Cross selling tactics to exceed this budget through calls</li><li > Combine sales skills with DHL product/service knowledge and convert the maximum possible prospect leads into accounts, emphasizing those with maximum revenue potential, in order to increase the size and quality of DHL’s account holders.</li><li > Continually develop knowledge of DHL’s services and general commercial awareness in order to provide the best possible standard of customer service and maximise the department’s contribution to the sales function.</li><li ><p >Open new accounts and ensure they trade profitably.</p><p ></p></li><li ><p >Ensure all customer agreements are cost sensitive to ensure a suggested minimum pricing tariff is set and adhered too. Any deviation from this tariff requires management agreement and justification.</p></li><li ><p >Complete daily and weekly reports to measure individual and department effectiveness and provide figures showing weekly productivity of the department.</p><p ></p></li><li ><p >Ensure that customer information is maintained accurately on the customer database.</p></li></ul></div></div><span data-bind="text: $component.incrementIndex()"></span></div><div class="block__field--line-break" Open Sans", "Segoe UI", Frutiger, "Frutiger Linotype", "Dejavu Sans", "Helvetica Neue", Arial, sans-serif; font-size: 13.02px; height: 0px;"></div><div data-bind="css: $component.getBlockCellCss($data, 0)" class="block__cell block__field--wide-rich-text" Open Sans", "Segoe UI", Frutiger, "Frutiger Linotype", "Dejavu Sans", "Helvetica Neue", Arial, sans-serif; font-size: 13.02px; padding: 0px 25px 0px 0px; margin: 10px 0px 0px; width: 802.333px; box-sizing: border-box;"><div data-bind="attr: {id: $data.name + '-container', class:( $data.displayType === 'InputTextArea') ? 'block__field--full-width' : ($data.displayType === 'InputRichText' || $data.name === 'descriptionExt' || $data.name === 'qualificationExt' || $data.name === 'descriptionInt' || $data.name === 'qualificationInt') ? 'block__field--wide-rich-text' : 'block__field--edit'}" id="qualificationExt-container" class="block__field--wide-rich-text"><div class="oj-label-group" ><span data-bind="html: $component.getLabel($data)" helvetica neue", arial, verdana, sans-serif; font-size: 0.929rem; font-weight: bold;">Qualifications - External</span></div><div class="oj-form-control block__field-rtfValue " data-bind="attr: {id: $data.name + '-value', formFieldId: $data.name}, html: $component.getFieldValue($data)" id="qualificationExt-value" ><p ><strong >YOUR PROFILE :</strong></p><ul ><li >BAC+4 (or equivalent)</li><li >3 years experience in sales</li><li >Telephone skills</li><li >Communication skills (English and local language), spoken and written </li><li >Analysis: Breaks down a problem, situation or process into its component parts, separates the main issues from side-issues, understands the nature of parts and their relationship to one another.</li><li >Planning & Organizing: Sets clear and realistic goals and objectives. Establishes a course of action and a sequence of steps to ensure that activities and objectives are efficiently achieved. Is structured with good personal organization. Schedules time effectively and uses efficient work methods and tools.</li><li >Decision Making: Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk.</li><li >Results Orientation: Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals</li></ul></div></div></div></div>
<p>What you will be doing at ARROW: Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately, Providing administrative support to the sales team, Handling Vendor requests and issues related to orders</p><p><strong>Desired Candidate Profile</strong></p><p>Fluent level in (German) Excellent written and oral communication skills, Ability to work in teams and collaborate with other departments</p>
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Job : <p>Welcome visitors and clients in person and by phone;</p><br><br><p>Guide and inform callers;</p><br><br><p>Handle incoming calls and transfer them to the relevant departments;</p><br><br><p>Process mail and perform various administrative tasks;</p><br><br><p>Ensure the good organization of the reception area.</p><br><br> <br> Required profile : <p>Associate's degree (Bac+2) or equivalent minimum;</p><br><br><p>Previous experience in a call center or in the hotel industry as a receptionist is essential;</p><br><br><p>Excellent presentation and service-oriented;</p><br><br><p>Very good communication skills in French;</p><br><br><p>Proficiency in computer tools (Microsoft Office Suite) ;</p><br><br><p>Dynamic, organized, and with excellent interpersonal skills.</p><br><br> <br><br> </div>
<p>The missions to be carried out within the framework of Procurement activities are:</p><p>1. Creation of purchase orders</p><p>2. Follow-up of the validation circuit to ensure timely approval and avoid internal delays</p><p>3. Control of disputes and problem resolution</p><p>4. Administrative reception in the system after customer confirmation</p><p><strong>Desired Candidate Profile</strong></p><p>Bac+3 / Bac+4 in logistics, supply chain, purchasing management or equivalent</p>
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Company culture : <p><strong>HUIR – International University Hospital of Rabat</strong> operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong <strong>innovation dimension</strong>, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role.
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<br> Job : <p><strong>The Admissions, Patient Care, and Payments Officer </strong> is responsible for welcoming, admitting, processing, and following up on patient care files, as well as collecting payments in accordance with internal procedures.</p><br><br><p><br>Responsibilities:</p><br><br><p><br>Patient reception and admission</p><br><br><ul><li>Identify and register patients in the HIS (Hospital Information System).</li><li>Verify the completeness of administrative documents required for admission.</li><li>Create, update, and follow up on administrative files.</li></ul><p>Patient care management</p><br><br><ul><li>Verify patient rights and coverage with paying organizations.</li><li>Process patient care files.</li><li>Follow up on approval requests and payment guarantees.</li><li>Inform patients about care conditions and their remaining financial responsibilities.</li><li>Prepare estimates and invoices according to current rates.</li></ul><p>Payment collection and cash management</p><br><br><ul><li>Collect patient payments.</li><li>Issue receipts and payment confirmations.</li></ul> <br> Required profile : <p>Associate's or Bachelor's degree (Bac+2 to Bac+3) in management, administration, secretarial studies, accounting, or a related field.<br>Experience in the healthcare sector or a similar field is desired.<br>Good command of French and Arabic.<br>Proficiency in computer tools and hospital management software.<br>Experience in hospital admissions, patient care processing, payment collection, or any equivalent activity is a major asset.<br>Organizational skills, autonomy, and ability to manage stress.<br>Good listening skills and responsiveness to the needs of patients and external partners.<br>Excellent communication and interpersonal skills.</p><br><br> <br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Communications Director for Morocco, your mission will be to: Contribute to the development of the site's communication strategy; Implement the communication plan for the Concentrix Marrakech site, respecting deadlines and specifications (business requests, HR (sourcing, recruitment, etc.)); Organize external and internal events (logistics, coordination with service providers, preparation of purchase orders and consultation with service providers); Identify key messages and the most suitable communication channels/media for the region (digital, radio, 4x3 billboards); Propose storytelling for communication materials in coordination with the communications department; Manage content production: writing and validation (brochures, flyers); Conduct on-site communication and build community around the company's culture and values; Conduct client visits; Lead open house events for recruitment; Promote Concentrix's brand awareness in the Marrakech region; Monitor ROI and... Effectiveness of communication campaigns. Prepare strategic and operational presentations on the communication side. Ensure competitive intelligence on best practices in the sector and more broadly on the Marrakech job market. Manage the communication budget allocated to the site. What we offer you: At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer to recognize your contribution: Opportunities for career advancement, in an ethical and equitable manner. Professional development opportunities. Attractive compensation including a periodic performance bonus. Exceptional social benefits: Health insurance. Supplementary pension after one year of service with the company and enrollment. Discounted catering service. Gym with a dedicated on-site coach. Access is free (this benefit is valid at sites with a gym). Registration in the company crèche is possible (valid at sites that have one), as is a crèche subsidy.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Our Game-Changers' Profile: You hold a higher education degree in communication and have 5 years of experience in a similar role within a company or agency. You are proficient in communication techniques across digital channels and traditional media. You are fluent in written and spoken French and English (demonstrable action and presentation skills are required). You have excellent communication skills in English (bilingual). You have experience in event organization as an Events Manager, Guest Relations Officer, or Public Relations Manager. You possess strong analytical skills. You are autonomous, rigorous, and versatile. You are known for your organizational skills, your ability to manage emergencies/priorities, and your adaptability. You are organized, curious, and committed. You are creative and proactive. You enjoy teamwork/cross-functional collaboration. You are proficient in MS Office.</font></font></p>
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Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role.
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<br> Job : <p>Reporting to the Management Control Manager, your mission will be to ensure the monitoring and reliability of budget execution, by guaranteeing the analytical compliance of expenses and management data, the detection of discrepancies between operational and accounting data, and the production of reliable reporting for management. As such, your main activities will be:</p><br><br><p><strong>Validation of the analytical coding of purchase requests</strong></p><br><br><p>- Verify and validate the analytical allocation of purchase requests according to the budget nomenclature.<br>- Verify budget availability before validating purchase requests and expenditure commitments.</p><br><br><p><strong>Budget monitoring</strong></p><br><br><p>- Monitor budget execution by department and alert in case of deviations or overspending.</p><br><br><p><strong>Stock monitoring and reconciliation</strong></p><br><br><p>- Act as the interface with operational teams for collecting stock monitoring data.</p><br><br><p>- Reconcile stock monitoring data provided by operations with accounting data and identify discrepancies.</p><br><br><p>- Transmit identified discrepancies to accounting for analysis and correction.</p><br><br><p><strong>Data and discrepancy analysis</strong></p><br><br><p>- Collect financial and operational data from the decision support system (Power BI).</p><br><br><p>- Compare back-office data with BI data and identify discrepancies.</p><br><br><p>- Prepare a weekly report on identified discrepancies, for validation by the Management Control Manager.<br><strong>Budget reporting</strong></p><br><br><p>- Contribute to the preparation of monthly and quarterly reports.</p><br><br><p>- Ensure the reliability of Power BI dashboards used for performance monitoring.</p><br><br><p>- Analyze actual vs. budget discrepancies on indicators.</p><br><br><p><strong>Support for budget preparation</strong></p><br><br><p>- Participate in the production of annual budgets and forecast updates.</p><br><br><p>- Collect and consolidate budget data from departments.</p><br><br><p><strong>Interface with departments and external stakeholders</strong></p><br><br><p>- Ensure data collection and reliability from all departments.</p><br><br><p>- Assist in preparing reporting elements shared with external stakeholders.</p><br><br> <br> Required profile : <p>As a potential candidate:</p><br><br><p>- You have a <strong>Master's degree (Bac+5)</strong> in Management Control, Audit, or Finance with <strong>1 to 3 years</strong> of experience in a similar role.<br>Required skills:</p><br><br><p>- Good knowledge of management control;</p><br><br><p>- Good ability to analyze, collect, and interpret data;</p><br><br><p>- Budget monitoring and discrepancy analysis; - Good command of advanced Excel and Power BI;</p><br><br><p>- Ability to produce reliable analyses and relevant summaries;</p><br><br><p>- Rigor, organizational skills, and respect for deadlines;</p><br><br><p>- Team spirit, commitment, and ability to work transversally.</p><br><br> <br><br> </div>
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Job : <p>You dream of joining a major player in the <b>Insurance / Brokerage</b> sector and using your expertise in a dynamic city? Our company, firmly established in <b>Tangier</b>, is looking for an experienced <b>Manager</b> to strengthen its teams. Your role will be central to the management and development of our activities, bringing a strategic and operational vision.</p><br><br><p>Joining our structure means actively contributing to our growth and customer satisfaction. The main objective will be to ensure optimal management of the cases entrusted to us, while identifying opportunities for continuous improvement of our processes and offers. You will be a pillar in the sustainability of relationships with our partners and in achieving our commercial objectives.</p><br><br><p>As a <b>Manager</b>, your tasks will be varied and stimulating:</p><br><br><ul><li>Supervise and coordinate daily operations related to insurance contract management.</li><li>Analyze risks and propose solutions adapted to customer needs.</li><li>Develop and monitor performance reports.</li><li>Participate in defining the commercial strategy and its deployment.</li><li>Lead and manage the teams under your responsibility.</li><li>Ensure regulatory compliance of operations.</li><li>Negotiate with insurance companies and partners.</li></ul><p>Your technical expertise and leadership will be major assets in carrying out these responsibilities.</p><br><br> <br> <br> Required profile : <p>To be considered for this position, a <b>Bachelor's degree (Bac +3)</b> is required, ideally supplemented by a recognized specialization in <b>Insurance business lines</b>. This solid academic background has provided you with the fundamental knowledge necessary to excel in the insurance field.</p><br><br><p>We are looking for someone with significant experience, between <b>10 and 20 years</b>, which must have been acquired in the <b>Insurance</b> sector, and more particularly in management or leadership roles. This wealth of experience has allowed you to develop a deep understanding of market challenges and a proven ability to manage complex situations.</p><br><br><p>Beyond your background, your personality and skills will make the difference. You are recognized for your:</p><br><br><ul><li><b>Strong sense of analysis and problem-solving</b>: ability to analyze complex situations and propose practical solutions.</li><li><b>Excellent interpersonal and commercial skills</b>: ease in communication, ability to persuade and build lasting relationships of trust.</li><li><b>Natural leadership and team-building ability</b>: skills to motivate and guide a team towards achieving common goals.</li><li><b>Rigor and organization</b>: impeccable organization to effectively manage priorities and deadlines.</li><li><b>Proficiency in IT tools and insurance-specific software</b>.</li><li><b>Mastery of the French language, knowledge of Arabic or English would be a plus.</b></li></ul><p>If you see yourself in this profile, don't wait any longer!</p><br><br> <br><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p><strong>Main Mission</strong>:</p><br><br><p>The Team Leader is responsible for coordinating and leading the SCEE/SCMA team, ensuring the quality of deliverables, and making sure all activities are performed according to company standards. They play a key role in reporting to the project manager and the client and in the continuous improvement of business processes.</p><br><br><p><strong><u>Objectives:</u></strong></p><br><br><ul><li>Ensure that the deliverables produced meet the defined quality criteria</li><li>Ensure that deliverables are produced efficiently and within the given deadlines.</li><li>Implement continuous improvement processes to optimize work methodologies.</li></ul><p><strong><u>Main Activities:</u></strong></p><br><br><p><strong>Team Management:</strong></p><br><br><ul><li>Supervise, coach, and motivate the team.</li><li>Plan tasks based on project priorities.</li><li>Evaluate team performance and identify training needs based on the Skills Matrix.</li><li>Facilitate communication between the project manager (PM) and the team.</li><li>Review team leave requests and approve them in consultation with the PM + validate time tracking.</li></ul><br><p><strong>Activity Coordination:</strong></p><br><br><ul><li>Support the team's skill development.</li><li>Main point of contact for the client in Morocco on operational matters.</li><li>Ensure the production of KPIs requested by the client.</li><li>Guarantee the weekly reporting of the SCEE/SCMA team in the ALTENOVA tool.</li><li>Production of internal team production KPIs.</li><li>Co-lead project review meetings (COPROJ).</li></ul><p><strong>Documentation and Reporting:</strong></p><br><br><ul><li>Track performance indicators (KPIs) within their area of responsibility.</li><li>Document processes and update operating procedures + map activities.</li><li>Capitalize on lessons learned from different crises.</li><li>Monitor detected issues and ensure their timely resolution.</li></ul><br><p><strong>Process Improvement</strong></p><br><br><p>Propose improvements to activity methodologies if necessary.</p><br><br> <br> Required profile : <p>Profile:</p><br><br><ul><li>Master's degree (Bac +5) in Industrial Engineering or Logistics.</li><li>3 to 5 years of experience.</li><li>Experience in team management.</li><li>Experience in Supplier management.</li><li>Knowledge of Transport and Incoterms.</li><li>Knowledge of the automotive industry and Supply Chain (Inbound, Outbound) for Factory and Commerce.</li><li>Proficiency in Excel.</li><li>Meeting facilitation skills.</li><li>Writing skills.</li><li>Interpersonal skills, initiative-taking.</li><li>Proficient in English (independent user).</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job Description</strong></p><p>Position title : Customer service specialist</p><p>Job Area : Sales Operations</p><p>Location : Casablanca - Morocco</p><p>Business Sector : MENCA</p><p><strong>The Company</strong></p><p>Electrolux is a successful international company, leader in the home and professional appliances markets with its headquarters in Stockholm. Our company is present in 60 countries and sells in more than 150 markets with over 55,000 employees around the world. We have been around for more and our success has to be attributed to the entrepreneurial spirit of our people. We believe in exposing individuals to challenging roles, offering them growth opportunities and empowering them to make the right decisions. Our innovative culture created through people with diverse backgrounds provides a framework for developing market-breaking products. Respect and Diversity; Ethics and Integrity; and Safety and Environment awareness govern all that we do. We have a wide understanding of our consumers needs and desires. Through our Taste, Care and Well-being strategy , we want to design and produce innovative products and services, that help our customers to reach the goals they desire.</p><p><strong>Business Area & the role</strong></p><p>The jobholder will be based in Casablanca office reporting to Sales Operations Manager, working closely with the Sales Team, credit specialist, inbound specialist and 3PL. She/He will be the key responsible to fulfil orders after alignment with Key account managers and delivering those orders to end customers.</p><p><strong>Job responsibilities</strong></p><ul><li>Manage the incoming calls and customer service inquiries.</li><li>Process and manage customer orders</li><li>Track and monitor order status, and provide timely updates to customers</li><li>Review and verify order information and shipping instructions to ensure 100% accuracy.</li><li>Identify and assess customer s needs to achieve satisfaction.</li><li>Manage with the support of 3PL the returns orders execution.</li><li>Track and manage the recovery of proof of deliveries from our 3PL.</li><li>Maintain daily production and communication of Sales report.</li><li>Archive Sales transactions and returns documents as per the Electrolux guidelines.</li><li>Reporting to Sales Operations Manager</li></ul><p><strong>Competencies</strong></p><ul><li>ENERGY Deliver Results.</li><li>OPENESS Consumer & Customer Focus</li><li>AGILITY Adaptability.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Educational Requirements</strong></p><p>High School diploma with 1 year Customer Service, and or Order Processing Services related experience.</p><p><strong>Experience and Skill Requirements</strong></p><p>Excellent communication skills (both written and verbal).</p><p>Must have strong attention to detail and excellent computer skills</p><p>The ability to work on multiple tasks simultaneously to effectively meet required deadlines.</p><p>Experience with SAP a plus.</p><p><strong>Language Requirements</strong></p><p>Arabic- French (Good written and spoken)</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Contributes and directly ensures customer satisfaction by offering quality service for the clients under his/her charge, delivering room service orders, and executing final preparations in front of the client. Ensures service is provided in compliance with service standards and specific restaurant rules. Organizes meticulously to respect the maximum waiting times prescribed by the brand. Respects customer privacy. Performs high-end service techniques and demonstrates the same professionalism as in the restaurant. Takes charge of any customer complaints and provides a quick solution. In case of difficulty, immediately calls the manager.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Job Description: Contributes to and directly ensures customer satisfaction by providing quality service to the clients under their care. Delivers the client's order to their room; performs final preparations in the client's presence. Ensures service in accordance with service standards and specific restaurant rules. Organizes themselves rigorously to respect the maximum waiting times recommended by the brand. Respects the client's privacy. Performs high-end service techniques and demonstrates the same professionalism as in the restaurant. Handles any client complaints and quickly resolves them. In case of difficulty, immediately contacts the manager.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Category Manager - Skin Care & Hair Care Hello, we are L'Oréal. We don't just create brands, we shape the way the world experiences beauty (and that involves many exciting roles). Interested? Keep reading, this opportunity might be the one you've been waiting for. A Typical Day As a Category Manager for our Skin Care and Hair Care categories, you will be the driving force behind our growth by defining and leading the strategy for iconic brands like L'Oréal Paris and Garnier in the Moroccan market. You will be responsible for transforming market analyses into concrete action plans to strengthen our leadership position. Your responsibilities will include: - Developing the category strategy: Analyzing the market, the competition, and consumer trends to identify growth opportunities. - Drive innovation: Manage the launch of new products, from design to market launch, in collaboration with the marketing and sales teams. - Activate the brand portfolio: Build and execute the promotional plan and product assortment to maximize sales and market share. - Measure performance: Track key performance indicators (sales, profitability, market share) and recommend corrective actions. What awaits you: - A place where you can step outside your comfort zone and grow beyond your potential (here, you will be encouraged to try new things and take risks!). - Real responsibilities from day one; at L'Oréal, you won't be sidelined. - A place where you can contribute to something bigger! Many of our brands champion social/environmental causes to make a real difference.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Profile We Are Looking For: We are looking for someone with a strategic vision and analytical mind, capable of transforming data into tangible business results. Your ability to collaborate and influence will be essential for success. - You hold a Master's degree in Business or Marketing. - You have initial successful experience in marketing or category management, ideally in the consumer goods sector. - Consumer Centricity: You place the consumer at the heart of all your decisions. - Insights & Analytics: You excel at analyzing data to extract relevant information. - Brand & Category Strategy: You know how to build a strategic vision for a category and its brands. - Business Acumen: You have a solid understanding of financial and commercial issues. - Project Management: You are organized and capable of managing several projects simultaneously.</font></font></p><p></p></section>
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<span><br>JOB SUMMARY<br>The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.<br>• MARRIOTT EXPERIENCE MANDATORY<br>CORE WORK ACTIVITIES<br>Managing the Human Resources Strategy<br>• Executes and follows-up on engagement survey related activities.<br>• Champions and builds the talent management ranks in support of property and region diversity strategy.<br>• Translates business priorities into property Human Resources strategies, plans and actions<br>• Implements and sustains Human Resources initiatives at the property.<br>• Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.<br>• Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.<br>• Creates value through proactive approaches that will affect performance outcome or control cost.<br>• Monitors effective use of myHR by property managers and employees.<br>• Leads and participates in succession management and workforce planning.<br>• Responsible for Human Resources strategy and execution.<br>• Serves as key change manager for initiatives that have high employee impact.<br>• Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.<br>• Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate.<br>Managing Staffing and Recruitment Process<br>• Analyzes open positions to balance the development of existing talent and business needs.<br>• Serves as coach and expert facilitator of the selection and interviewing process.<br>• Surfaces opportunities in work processes and staffing optimization.<br>• Makes staffing decisions to manage the talent cadre and pipeline at the property.<br>• Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.<br>• Monitors sourcing process and outcomes of staffing process.<br>• Ensures managers are competent in assessing and evaluating hourly staff.<br>Managing Employee Compensation Strategy<br>• Remains current and knowledgeable in the internal and external compensation and work competitive environments.<br>• Leads the planning of the hourly employee total compensation strategy.<br>• Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.<br>• Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.<br>• Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.<br>Managing Staff Development Activities<br>• Ensures completion of the duties and responsibilities of the properties’ Human Resources staff members, as outlined in applicable job description(s).<br>• Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.<br>• Serves as resource to property Human Resources staff on employee relations questions and issues.<br>• Continually reinforces positive employee relations concepts.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>JOB SUMMARY<br>The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing the Human Resources Strategy<br>• Executes and follows-up on engagement survey related activities.<br>• Champions and builds the talent management ranks in support of property and region diversity strategy.<br>• Translates business priorities into property Human Resources strategies, plans and actions<br>• Implements and sustains Human Resources initiatives at the property.<br>• Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.<br>• Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.<br>• Creates value through proactive approaches that will affect performance outcome or control cost.<br>• Monitors effective use of myHR by property managers and employees.<br>• Leads and participates in succession management and workforce planning.<br>• Responsible for Human Resources strategy and execution.<br>• Serves as key change manager for initiatives that have high employee impact.<br>• Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.<br>• Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate.<br>Managing Staffing and Recruitment Process<br>• Analyzes open positions to balance the development of existing talent and business needs.<br>• Serves as coach and expert facilitator of the selection and interviewing process.<br>• Surfaces opportunities in work processes and staffing optimization.<br>• Makes staffing decisions to manage the talent cadre and pipeline at the property.<br>• Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.<br>• Monitors sourcing process and outcomes of staffing process.<br>• Ensures managers are competent in assessing and evaluating hourly staff.<br>Managing Employee Compensation Strategy<br>• Remains current and knowledgeable in the internal and external compensation and work competitive environments.<br>• Leads the planning of the hourly employee total compensation strategy.<br>• Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.<br>• Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.<br>• Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.<br>Managing Staff Development Activities<br>• Ensures completion of the duties and responsibilities of the properties’ Human Resources staff members, as outlined in applicable job description(s).<br>• Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.<br>• Serves as resource to property Human Resources staff on employee relations questions and issues.<br>• Continually reinforces positive employee relations concepts.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p><font dir="auto" ><font dir="auto" >In this key role, you will be responsible for designing and implementing BI, Analytics, and Big Data solutions. You will provide valuable and timely data analytics and solutions to the business, verifying requirements, defining the architecture, and developing an implementation plan. You will also be responsible for designing solutions that meet business needs and exceed client expectations. </font></font><br>
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As a technical lead:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Collaborating with the business solutions manager to implement data strategies and design data flows.</font></font></li> <li><font dir="auto" ><font dir="auto" >To serve as a reference in development and ensure consistency with existing assets and data architectures.</font></font></li> <li><font dir="auto" ><font dir="auto" >Perform complex data analyses and clearly communicate the procedure to follow.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >You are responsible for development:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Provide other team members with clear updates on the progress of development, unit testing, and documentation of developed data pipelines.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the quality of the developed code and compliance with guidelines.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience with Azure-based data solution architectures, the software development lifecycle (including Agile & Waterfall), data engineering and ETL tools/platforms, and data modeling practices.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >You develop and document the standards and methodologies surrounding the data platform, ensuring the security of knowledge and know-how:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Maintain the integration documentation.</font></font></li> <li><font dir="auto" ><font dir="auto" >Provide a critical judgment on the effectiveness of the data model based on your experience and best practices.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure that validation processes are followed.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li> <strong><font dir="auto" ><font dir="auto" >A minimum of </font></font></strong> <strong><font dir="auto" ><font dir="auto" >5 years of experience</font></font></strong><font dir="auto" ><font dir="auto" > in managing and implementing data projects.</font></font></li> <li><font dir="auto" ><font dir="auto" >But sad advance and of the </font></font><strong><font dir="auto" ><font dir="auto" >Azure</font></font></strong><font dir="auto" ><font dir="auto" > platform .</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent mastery of </font></font><strong><font dir="auto" ><font dir="auto" >PL/SQL</font></font></strong><font dir="auto" ><font dir="auto" > .</font></font></li> <li><font dir="auto" ><font dir="auto" >Extensive expertise in </font></font><strong><font dir="auto" ><font dir="auto" >Data Analytics</font></font></strong><font dir="auto" ><font dir="auto" > and </font></font><strong><font dir="auto" ><font dir="auto" >bug analysis</font></font></strong><font dir="auto" ><font dir="auto" > .</font></font></li> <li><font dir="auto" ><font dir="auto" >Advanced knowledge of </font></font><strong><font dir="auto" ><font dir="auto" >Snowflake</font></font></strong><font dir="auto" ><font dir="auto" > .</font></font></li> <li><font dir="auto" ><font dir="auto" >Basic knowledge of </font></font><strong><font dir="auto" ><font dir="auto" >Power BI</font></font></strong><font dir="auto" ><font dir="auto" > .</font></font></li> <li><font dir="auto" ><font dir="auto" >Advanced mastery with </font></font><strong><font dir="auto" ><font dir="auto" >Azure DevOps</font></font></strong><font dir="auto" ><font dir="auto" > .</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Good level in French and English</font></font></strong><font dir="auto" ><font dir="auto" > .</font></font></li></ul></div><p></p></section>
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<p><span><strong>AXA ASSURANCE MAROC</strong> recrute pour le compte de sa Direction <strong>Business Développement Commercial Lines Afrique Atlantique</strong> un/une <strong>Gestionnaire Administratif</strong> en Contrat à Durée Déterminée. </span></p><br><p><span><strong>Mission du poste :</strong></span></p><br><p>Le Gestionnaire Administratif a pour rôle d’assurer l’organisation et le traitement d’activités administratives ou techniques au sein du réseau, pour contribuer à son bon fonctionnement ou à celui d’autres entités. Positionné en support aux membres de son service sur des opérations administratives ou techniques, il peut être également amené à faciliter la coordination entre différents intervenants et/ou différents services.</p><br><p><strong><span>Activités du poste :</span></strong></p><br><p>Le Gestionnaire Administratif exerce tout ou une partie des activités principales suivantes :</p><br><p>Pour assurer le suivi administratif de son domaine d’activités :</p><br><ul><li>Traiter des dossiers spécialisés sur le domaine, et s’assurer qu’ils sont complets et exacts ;</li><li>Gérer administrativement les demandes et courriers reçus de la Direction : réceptionner, vérifier, enregistrer, numériser et affecter aux entités concernées ;</li><li>Collecter et exploiter les informations nécessaires, pouvant provenir de sources différentes ;</li><li>Assurer le traitement, l’argumentation et le suivi des échanges sortants (courriers, emails, documents, etc.)</li><li>Traiter avec des intervenants extérieurs (prestataires, fournisseurs, intermédiaires...) pour régler des problèmes de nature administrative selon des procédures définies ;</li><li>Faire l’inventaire, classer et archiver les documents ;</li><li>Coordonner et gérer les tâches administratives transverses ;</li><li>Effectuer le reporting périodique de l’activité ;</li><li>Proposer à sa hiérarchie des améliorations et des adaptations de l’ensemble normatif procédural ;</li><li>Veiller à l’intérêt de AXA Assurance Maroc dans le respect des standards, de la conformité, de la réglementation, etc.</li></ul><p>Par ailleurs et selon le type d’organisation de son service :</p><br><ul><li>Participer à la réalisation de cahiers de procédures ou de livrets d’instructions pour les utilisateurs ;</li><li>Organiser la logistique de réunions (plannings, retenues de salles, ...) ;</li><li>Rédiger et envoyer des convocations, (réunions extérieures, sessions de formation, ...).</li><li>Procéder à certaines commandes (fournitures, prestataires, billets de voyage, ...) dans le cadre des procédures établies.</li></ul><p><span><strong>Compétences requises :</strong></span></p><br><ul><li>Connaître l’organisation et le rôle de son service et des services annexes, ainsi que les circuits administratifs qui y sont associés</li><li>Connaître les normes, procédures et règles applicables à son domaine d’activités ;</li><li>Savoir effectuer des tris et des classements sans contrôle immédiat mais dans le cadre d’une nomenclature prédéterminée ;</li><li>Savoir utiliser un ordinateur, les logiciels concernant son domaine d’activités, les différents canaux de communication clients ;</li><li>Sens de l'organisation et du détail ;</li><li>Aisance relationnelle, facilité de contact ;</li><li>Ecoute active, empathie, travail en équipe ;</li><li>Respect des règles et procédures ; </li></ul><p><span>Profil recherché :</span></p><br><ul><li>De formation supérieure Bac+2 ou 3 d’une école de gestion ou Université en gestion ou équivalen.</li><li>Une première expérience dans une fonction similaire est souhaitée.</li></ul><p><span><strong>Informations sur le contrat :</strong></span></p><br><p><span>Type de contrat : CDD</span></p><br><p><span>Durée : 6 mois</span></p><br><p><span>Si le descriptif correspond à votre profil et motivations professionnelles, merci de nous faire parvenir votre CV via notre plateforme de recrutement.</span></p><br><p><span>Pourquoi rejoindre AXA Assurance Maroc ?</span></p><br><p><span>AXA est un des leaders de l’assurance et de la gestion d’actifs à travers le monde.</span></p><br><p><span>Nous aidons nos 108 millions de clients à traverser les petites et grandes difficultés de la vie.</span></p><br><p><span>Rejoindre AXA Assurance Maroc, c’est aussi :</span></p><br><p><span>Accéder à des opportunités de développement professionnel et de formation continue ;</span></p><br><p><span>Évoluer dans une culture d’entreprise basée sur l’agilité, la performance individuelle et collective, la collaboration et l’éthique ;</span></p><br><p><span>Intégrer un environnement inclusif et diversifié où chacun peut s’épanouir.</span></p><br><p><span>Tous nos emplois sont ouverts aux personnes en situation de handicap.</span></p><br> </div>
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Job : <p>Reporting to the Senior Technical Manager, you will have the following main missions:</p><br><br><p>• Lead technical team leaders<br>• Coordinate maintenance operations<br>• Act as the point of contact for internal clients<br>• Supervise external contractor operations<br>• Participate in maintenance operations (complex diagnostics and interventions)<br>• Contribute to the implementation of action plans related to quality, safety, and environmental anomalies</p><br><br> <br> <br> Required profile : <p>You have a degree in industrial maintenance, electromechanics, or a similar field, from an engineering school or university, with about 3 years of initial experience in a similar role.</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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Job : <p>Reporting to the Grand Casablanca Network Director, your main responsibilities will be:</p><br><br><p><strong>Commercial Animation</strong></p><br><br><ul><li>Participate in the development of the commercial strategy;</li><li>Implement the branch's commercial plan and ensure its follow-up;</li><li>Ensure consistency between promotional or prospecting actions and the achievement of set objectives;</li><li>Oversee client management in collaboration with business centers and partner banks;</li><li>Gather the needs of important clients and promote Finéa's products to them;</li><li>Monitor the relevance and effectiveness of prospecting actions carried out;</li><li>Ensure the allocation of portfolios to business managers/management officers;</li><li>Lead the branch teams and monitor the progress of files and portfolios;</li><li>Propose and manage commercial, marketing, and communication actions in collaboration with relevant departments.</li><li>Manage commercial achievements</li><li>Ensure the achievement of objectives set for the branch within the framework of the LOC (Commercial Orientation Letter);</li><li>Implement the necessary dashboards for monitoring commercial achievements;</li><li>Monitor the achievement of objectives and alert the team in case of deviation;</li><li>Oversee the use of credit lines for major clients;</li><li>Monitor client portfolio renewals and track the attrition rate.</li></ul><p><strong>Risk Anticipation and Monitoring</strong></p><br><br><ul><li>Ensure the analysis of financing files and verify their compliance;</li><li>Perform first-level control of operations handled by the management/business managers;</li><li>Ensure the submission of quality files;</li><li>Ensure compliance with audit procedures.</li></ul><p><strong>Administrative and Logistics Management:</strong></p><br><br><ul><li>Ensure administrative operations handled at the branch are carried out;</li><li>Act as an interface with service providers in coordination with headquarters and in compliance with current procedures;</li><li>Ensure the proper functioning of the logistical and IT resources assigned to the branch and monitor supply stocks;</li><li>Oversee the general maintenance and upkeep of the branch;</li><li>Ensure efficient management of document filing and archiving in accordance with current procedures;</li><li>Ensure the security of assets and people at the branch;</li><li>Ensure document filing and archiving at the branch in accordance with current procedures.</li></ul><p><br><strong>Management and Leadership of the Entity:</strong></p><br><br><ul><li>Provide and analyze branch activity reporting;</li><li>Lead and advise the branch team and contribute to their skills development;</li><li>Participate in monthly commercial meetings and the credit committee;</li><li>Ensure continuous improvement of the branch's service quality.</li></ul><br> <br> Required profile : <br><p><span><span>·</span></span><span>Master's degree (Bac+5) in Management / Finance;</span></p><br><br><p><span><span>·</span></span><span>Minimum 7 years of experience in a similar role in the banking sector; </span></p><br><br><p><span><span>·</span></span><span>Knowledge of banking products;</span></p><br><br><p><span> Knowledge and mastery of public markets would be an asset;</span></p><br><br><p><span><span>·</span></span><span>Commercial management;</span></p><br><br><p><span><span>·</span></span><span>Mastery of commercial animation techniques;</span></p><br><br><p><span><span>·</span></span><span>Mastery of customer relationship management;</span></p><br><br><p><span><span>·</span></span><span>Organizational skills and ability to manage priorities.</span></p><br><br><p><span> Good managerial aptitude.</span></p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<strong>About Lyra</strong><br> Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be contracted by Lyra Clinical Associates.<br>
Role Overview<br>
<br>As an Affiliate, you will manage your own clinical caseload on a flexible, contractual basis. You<br>will accept cases referred by Lyra’s global corporate clients, providing short-term, goal-oriented<br>counseling to employees and their dependents. You will maintain full autonomy over your<br>practice, choosing your own hours and case volumes while benefiting from Lyra’s clinical tools,<br>administrative support, and professional training. <br> <br>
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<li><strong>Clinical Care Delivery</strong>: Provide high-quality, short-term counseling (typically 1 to 8<br>sessions per case) to corporate employees and their families facing stress, burnout,<br>grief, relationship challenges, or mild-to-moderate anxiety and depression.</li>
<li><strong>Evidence-Based Practice:</strong> Utilize evidence-based modalities, such as Cognitive<br>Behavioral Therapy (CBT), Solution-Focused Brief Therapy (SFBT), or Acceptance and<br>Commitment Therapy (ACT), tailored to an EAP context.</li>
<li><strong>Cultural & Linguistic Adaptation</strong>: Deliver care in a culturally sensitive, empathetic<br>manner, adapting clinical frameworks to the unique cultural norms, familial structures,<br>and workplace dynamics of Senegal</li>
<li><strong>Administrative Compliance:</strong> Use Lyra's secure digital platform to manage scheduling,<br>case notes, and global data privacy compliance.</li>
</ul><br><p><b>Requirements:</b></p><br><ul>
<li><strong>Education</strong>: Minimum of Master’s degree in Clinical Psychology, Counselling Psychology or<br>Clinical Social Work</li>
<li><strong>Experience:</strong> Minimum 3 years of post-qualification clinical experience.</li>
<li>Registration: Registered with the local governing body as a psychologist, counsellor or clinical<br>social worker.</li>
<li><strong>Modality</strong>: Proven experience in short-term therapy or employee assistance programs (EAP).<br>Psychoanalytic backgrounds are welcome, but you must be able to practice brief, structured<br>interventions.</li>
<li><strong>Tech Setup:</strong> A secure, confidential space with high-speed internet for telehealth video sessions.</li>
<li><strong>Location:</strong> Must be locally based and legally authorized to practice and provide both in-person and online<br>session</li>
</ul><br><p><b>Here are some of the advantages to joining the Lyra provider network:</b></p><br><ul> <li>Connect with highly compatible clients </li>
<li>Set your own schedule, without a minimum hours requirement</li>
<li>Let Lyra clients easily book appointments with the Lyra Calendar feature, which seamlessly integrates with your calendar</li>
<li>Have peace of mind with Lyra’s 24/7 Care Navigation team for crisis support </li>
<li>Upskill your knowledge base with access to Lyra’s large collection of free and relevant CE credited courses approved by APA, ASWB, and NBCC</li>
<li>Stay in the know with a robust Help Center resources just for Lyra providers<br></li>
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