Admin Assistant Jobs
2313 Jobs Found
<h2 class="h5">Job description</h2>
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<br>Description du poste<br><br><p>Le <strong>Sofitel Tamuda Bay Beach & Spa</strong> recrute un(e) <strong>Revenue Manager</strong>.</p><br><p>Votre mission</p><br><p>Vous serez responsable de l’optimisation des revenus et de la performance commerciale de l’hôtel. Vous définirez et mettrez en œuvre la stratégie Revenue Management afin de maximiser le chiffre d’affaires, le revenu par chambre disponible et la rentabilité de l’établissement, en fonction de la demande, du marché et du positionnement de l’hôtel.</p><br><p>Vos principales responsabilités</p><br><ul><li>Élaborer et déployer la stratégie tarifaire de l’hôtel en fonction de la demande et des objectifs commerciaux.</li><li>Analyser les tendances du marché, la concurrence, le rythme des réservations et les niveaux de demande.</li><li>Suivre quotidiennement les indicateurs de performance : <strong>Occupancy, ADR, RevPAR, Pickup, Forecast</strong> et autres KPI Revenue.</li><li>Réaliser les forecasts et contribuer à l’élaboration du budget annuel.</li><li>Optimiser les disponibilités, tarifs et restrictions sur les différents canaux de distribution.</li><li>Assurer le suivi et l’optimisation du mix de distribution afin de maximiser les revenus nets.</li><li>Analyser les performances des segments de clientèle et des différents canaux de vente.</li><li>Identifier les opportunités de croissance et proposer des actions correctives ou commerciales.</li><li>Effectuer une veille concurrentielle régulière et assurer le suivi du positionnement tarifaire de l’hôtel.</li><li>Collaborer étroitement avec les équipes <strong>Sales, Marketing, Réservations, E-Commerce et Direction Générale</strong>.</li><li>Participer aux réunions commerciales et présenter les analyses et recommandations Revenue.</li><li>Garantir la qualité et la fiabilité des données utilisées pour les analyses et prises de décision.</li><li>Assurer un suivi régulier des résultats et mettre en place des actions permettant d’améliorer la performance de l’hôtel.</li></ul><p>Profil recherché</p><br><ul><li>Formation supérieure en <strong>Revenue Management, Hôtellerie, Commerce, Gestion ou domaine similaire</strong>.</li><li>Expérience confirmée en Revenue Management, idéalement dans un hôtel 4 ou 5 étoiles.</li><li>Excellente maîtrise des outils d’analyse et d’Excel.</li><li>Bonne connaissance des systèmes hôteliers, outils Revenue Management et plateformes de distribution.</li><li>Solides capacités analytiques et excellente compréhension des indicateurs de performance hôtelière.</li><li>Esprit stratégique, rigueur et capacité d’anticipation.</li><li>Excellentes capacités de communication et de collaboration.</li><li>Orientation résultats et sens commercial.</li><li>Maîtrise du <strong>français et de l’anglais</strong> ; la connaissance d’autres langues constitue un atout.</li></ul> </div>
<h2 class="h5">Job description</h2>
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<p> Posted on 12/08/2026 </p><br><br> Mission <p>Dans le cadre de son
fort développement, <b>NEWREST FACILITY MANAGEMENT SERVICES</b> recrute son
futur <b>Site Manager FM (MILIEU HOSPITALIER).</b></p><br><br>
<p><b>Votre rôle :</b></p><br><br>
<p>Rattaché à la Direction
FM, vous êtes l’interlocuteur privilégié du client. Vous supervisez l'ensemble
des activités du <b>Hard FM</b> (maintenance multi-technique).</p><br><br>
<br>
<p>Vos responsabilités
principales sont :</p><br><br>
<p>·
Superviser l’ensemble des prestations Hard FM (CVC, électricité, plomberie,
SSI, multitechnique…)</p><br><br>
<p>·
Assurer la continuité de service et la disponibilité des installations</p><br><br>
<p>·
Gérer les interventions curatives, préventives et réglementaires</p><br><br>
<p>·
Encadrer les équipes FM (chefs d’équipe, techniciens, agents), organiser
les plannings de travail.</p><br><br>
<p>·
Animer les réunions opérationnelles et briefings sécurité</p><br><br>
<p>·
Être l’interlocuteur principal du client sur site</p><br><br>
<p>·
Gérer les réclamations et plans d’actions correctifs</p><br><br>
<p>·
Être force de proposition pour l’amélioration continue et l’optimisation
des coûts</p><br><br>
<p>·
Suivre le budget d’exploitation du site </p><br><br>
<p>·
Appliquer et faire respecter les exigences QHSE et normes ISO </p><br><br>
<p>·
Gérer les incidents, accidents et plans de prévention</p><br><br> Profile <p>Profil</p><br><br>
<p>· Bac+ 5 Ingénieur de formation (Génie
Electrique, Génie Climatique…)</p><br><br>
<p>·
5 ans d’expérience minimum dont <b>minimum 2 ans dans le milieu hospitalier</b></p><br><br>
<p>· Très bonnes qualités managériales</p><br><br>
<p>· Excellente communication en langue
française, l’anglais est un atout.</p><br><br>
<br>
<p><b>A PROPOS DE
NEWREST MAROC :</b></p><br><br>
<p>Humilité, simplicité, efficience, et sens
des responsabilités, telles sont les valeurs de Newrest. Fort de ses 4700
collaborateurs présents dans tout le royaume, acteur majeur du catering aérien,
Newrest est le seul opérateur à intervenir sur l’ensemble des secteurs :
catering aérien, restauration collective, base-vies, retail et facility
management.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><span><strong>Regional Account Manager </strong></span><br><span><strong>Location: Casablanca, Morocco</strong></span></p><br><p><span>In this key role, you will focus on hunting for new opportunities across the region. Your focus will be to create and implement account plans focused on attaining deployments of Fortinet products and services. This exciting role will allow you to use your extensive network to run and grow opportunities, write business and account plans for all current and new business tender opportunities and act as the key interface between the customer and all relevant divisions</span></p><br><p><span><strong><u>At Fortinet you will</u></strong></span></p><br><ul> <li><span>Learn and demonstrate a fundamental understanding of Fortinet’s technology in order to articulate our value proposition to decision-makers.</span></li> <li><span>Develop strong relationships with customer contacts up to Executive C-level to gain insight into their business imperatives and IT drivers, enabling development of a strategy to sell Fortinet solutions.</span></li> <li><span>Sell Fortinet products and services through a consultative selling approach and maintain good relationships with key individuals within the accounts.</span></li> <li><span>Research customers, identify decision makers, educate prospects and qualify buying interest and sense of urgency.</span></li> <li><span>Create and implement strategic account plans through a consultative selling approach focused on attaining enterprise-wide deployments of Fortinet products and services</span></li> <li><span>Develop strategies and orchestrate company resources to maximize sales volume within assigned accounts.</span></li> <li><span>Effectively engage and build cooperative relationships with System Engineers, Channel Managers, and specialist sales team and executives as required.</span></li> <li><span>Drive quarterly business reviews with customer to ensure value from Fortinet investment.</span></li> <li><span>Ensures the customer is kept up to date with Fortinet product roadmaps enabling the customer to plan and mitigate risks to their business.</span></li></ul><p><span><strong><u>Apply if you</u></strong></span></p><br><ul> <li><span>Have a proven track record of selling hi-tech industry solutions (preferably Cybersecurity and Networking) and developing strategic customer relationships.</span></li> <li><span>Possess a consistent track record of quota (over) achievement and demonstrated both career stability and growth.</span></li> <li><span>Are a highly motivated self-starter with a competitive personality, strong attention to detail, and a hunger to win.</span></li> <li><span>Have exceptional communication skills, both oral and written, coupled with excellent listening skills.</span></li> <li><span>Fluency in English is a must. </span></li></ul><br> </div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Answer patients' questions and determine how to assist them. Record patient symptoms, medical information, and changes in condition. Make referrals if necessary. Measure and record patients' vital signs. Recommend and implement patient care plans and interventions based on assessment of patient conditions. Administer medications or start intravenous fluids and note times and amounts. Provide basic patient care and treatments, such as taking temperatures/blood pressures, cleaning/dressing wounds, massaging muscles, or delivering hot/cold applications. Administer emergency treatment for injuries/illnesses; arrange medical care if necessary. Inform employer/employees of health problems to minimize or eliminate potential illness risks. Record, store, and maintain guests' assessment and counseling information. Maintain up-to-date knowledge of professional area, seek additional information when presented with unfamiliar situations; participate in ongoing professional development.</p>
<p> </p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; use proper equipment; wear appropriate personal protective clothing. Maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Discuss work topics discreetly and quietly; speak with others using clear and professional language. Ensure employee compliance with company standards/policies and external regulations. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p>PREFERRED QUALIFICATIONS</p>
<p>Education: Bachelor's degree from accredited university or college.</p>
<p>Related Work Experience: At least 3 years of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p> </p>
<p>REQUIRED QUALIFICATIONS</p>
<p>License or Certification: Professional licensure as Registered Nurse in state of practice.</p>
<p><br></p>
<h2 class="h5">Job description</h2>
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Job : <p>Join a leading company in the <strong>insurance and brokerage</strong> sector as a <strong>Digital Program Manager</strong>. The position is based in <strong>Casablanca</strong>, in the heart of a stimulating economic dynamic. Your mission will be to lead and orchestrate digital programs, ensuring their strategic alignment with the company's objectives.</p><br><br><p>The main goal is to successfully carry out the company's digital transformation by ensuring the success of the programs entrusted to it. This involves maximizing the value delivered by these initiatives, optimizing existing processes through innovative technologies, and strengthening our market position with high-performing, customer-centric digital solutions.</p><br><br><p>Your main responsibilities will include:</p><br><br><ul><li>Defining the strategic vision and roadmap for digital programs.</li><li>Leading the entire program lifecycle, from design to delivery and adoption.</li><li>Coordinating different project teams (internal and external) and stakeholders.</li><li>Managing program budgets, risks, and schedules.</li><li>Ensuring performance monitoring and regular progress reporting.</li><li>Identifying and proposing digital innovation opportunities to improve customer experience and operational efficiency.</li></ul><p>You will also be responsible for leading steering committees and communicating the vision and progress of the programs to all hierarchical levels.</p><br><br> <br> Required profile : <p>A degree of <strong>Master's level (Bac +5) or higher</strong> is required. A specialization in fields such as <strong>project management, research, R&D, IT, or electronics</strong> would be a considerable asset for understanding the technical and methodological challenges.</p><br><br><p>Significant experience, ranging from <strong>5 to 20 years</strong>, is expected. This experience should ideally have been gained in program or large-scale project management roles, preferably in complex and transforming environments.</p><br><br><p>To succeed in this role, you will need strong skills in:</p><br><br><ul><li><strong>Leadership</strong> and the ability to unite multidisciplinary teams.</li><li><strong>Program and project management</strong> (Agile, Waterfall methodologies, etc.).</li><li><strong>Strategic vision</strong> and understanding of digital challenges in the insurance sector.</li><li>Excellent <strong>communication</strong>, negotiation, and influencing skills.</li><li>Mastery of project management tools and new technologies.</li><li>Customer and results orientation.</li></ul><p>Perfect command of French is essential.</p><br><br> <br><br> </div>
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Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.
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<br> Job : <p>Join our dynamic team in the Banking/Finance sector as a Portfolio Manager. Based in <strong>Taza</strong>, this position represents a unique opportunity to actively contribute to the management and development of a client portfolio within a recognized financial institution.</p><br><br><p>The main goal of this role is to ensure customer satisfaction and loyalty, while developing new business opportunities. You will be a key player in achieving portfolio growth objectives by offering financial solutions tailored to each client's needs.</p><br><br><p>Your responsibilities will include the daily management of an existing client portfolio, analyzing their financial needs, and proposing relevant banking products and services. You will also be responsible for prospecting new clients to expand your portfolio. A significant part of your mission will involve monitoring financial market developments and maintaining active competitive intelligence to anticipate trends.</p><br><br> <br> Required profile : <p>For this position, a Bac +3 level of education is required. A specialization in Banking, Commercial / Sales / Export professions would be a major asset for success in this role.</p><br><br><p>First experience of 1 to 3 years in a similar position, ideally in the banking or financial sector, is sought. This experience should have allowed you to develop a deep understanding of financial products and customer management techniques.</p><br><br><p>Excellent interpersonal skills and a strong sense of customer service.<br>Analytical and synthesis skills to assess financial needs.<br>Mastery of sales and negotiation techniques.<br>Autonomy, rigor, and organizational skills.<br>Comfort with computer tools and banking software.<br>If you are looking for a stimulating environment where you can use your skills and develop professionally, this position is for you! Apply now to seize this great opportunity.</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.
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<br> Job : <p>Join our dynamic team in the Banking/Finance sector as a Portfolio Manager. Based in <strong>Oulad taima</strong>, this position represents a unique opportunity to actively contribute to the management and development of a client portfolio within a recognized financial institution.</p><br><br><p>The main goal of this role is to ensure customer satisfaction and loyalty, while developing new business opportunities. You will be a key player in achieving portfolio growth objectives by offering financial solutions adapted to each client's needs.</p><br><br><p>Your responsibilities will include the daily management of an existing client portfolio, analyzing their financial needs, and proposing relevant banking products and services. You will also be expected to prospect for new clients to expand your portfolio. A significant part of your mission will involve monitoring financial market developments and maintaining active competitive intelligence to anticipate trends.</p><br><br> <br> Required profile : <p>For this position, a Bachelor's degree (Bac +3) is required. A specialization in Banking, Sales/Commercial/Export professions would be a major asset for success in this role.</p><br><br><p>1 to 3 years of previous experience in a similar role, ideally in the banking or financial sector, is sought. This experience should have allowed you to develop a thorough understanding of financial products and customer management techniques.</p><br><br><p>Excellent interpersonal skills and a strong sense of customer service.<br>Analytical and synthesis skills to assess financial needs.<br>Proficiency in sales and negotiation techniques.<br>Autonomy, rigor, and organizational skills.<br>Comfort with computer tools and banking software.<br>If you are looking for a stimulating environment where you can use your skills and grow professionally, this position is for you! Apply now to seize this great opportunity.</p><br><br> <br><br> </div>
<p>POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Within the framework of the Purchasing policy, the transactional buyer is responsible for transactional activities related to order placements for the MOROCCO HUB and provides operational support to buyers.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Missions</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Compliance with Procedures: Strictly apply the procedures, operating methods, instructions and work guidelines in force.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Control of DAs: Verify the conformity of Purchase Requests (DAs) and allocate them according to the established processing matrix.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Treatment of DAs: Ensure effective treatment of DAs while respecting the objectives set.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">FIFO Management: Manage files according to the FIFO (First In, First Out) method.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Priority Management: Proactively manage priorities and emergencies.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Order Placement: Create, edit and send validated purchase orders to suppliers.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Order Tracking: Ensure proper receipt of orders by suppliers and share acknowledgments of receipt with prescribers and DA managers.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Quality of Files: Guarantee the quality and completeness of the files processed.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supplier Relations: Manage relationships with suppliers and handle disputes in collaboration with the Dispute Manager.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Using the ERP: Perform ERP dispatching via the Automate tool.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Operational Support: Responding to requests from buyers, specifiers and suppliers.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Problem Escalation: Escalate blocking points up the hierarchy.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Portal Update: Keep the portal up-to-date with properly completed and usable forms.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participation in Projects: Actively contribute to QRQC (Quick Response Quality Control) meetings and proposed projects.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">New Employee Training: Participate in the integration and training of new recruits.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ACTIVITY AND PERFORMANCE INDICATORS:</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Activity indicators are defined in the associated processes and procedures. Performance objectives are determined and communicated annually, in line with the company's overall objectives.</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Dashboards: develop dashboards for monitoring indicators of one's own activities or those of the department in collaboration with the hierarchy.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Continuous Improvement: Propose corrective actions and suggestions for improvement to optimize existing processes and tools.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum Bac +3 in management, commerce, logistics or an equivalent field.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficient in Excel and knowledge of ERP software</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent organizational and prioritization skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Methodical and rigorous mind.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proactive attitude towards problems and emergencies.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Open-mindedness and ability to work in a team.</font></font></li></ul>
<p>Reporting to the Human Resources Department, the HR Development Manager defines and pilots the human resources development policy in order to support the site's growth, transformation, and performance challenges. We need you to: Define and deploy the HR Development strategy in coherence with the Group's orientations and the site's objectives. Pilot and lead all talent management processes: identification of potentials, people review, succession planning, talent review, and individual development plans. Build and lead the Prospective Employment and Skills Management (GPEC) to anticipate future skill needs and secure critical resources. Develop and implement the skills development strategy to support ramp-up, industrial transfers, and transformation projects. Supervise the training policy and ensure alignment between business needs, available skills, and regulatory requirements. Define and deploy an internal mobility policy promoting professional development, talent retention, and career path development. Support operational departments in structuring their organizations and developing their teams. Pilot performance and potential evaluation systems to strengthen the culture of performance and development. Design and deploy leadership development and managerial support programs. Develop employer branding and academic partnerships to ensure the attractiveness of talents in strategic professions. Support organizational transformation projects, change management, and corporate culture development. Define and monitor HR performance indicators (skills, mobility, training, retention, engagement, succession) and propose associated action plans. Ensure continuous monitoring of innovative HR practices and contribute to the transformation of the HR function.</p><p><strong>Desired Candidate Profile</strong></p><h2>Job Requirements</h2><p><strong>Level of study:</strong> BAC+5 in Human Resources, Management, Work Psychology or equivalent.</p><p><strong>Experience:</strong> Minimum 8-10 years of experience in Human Resources, including significant experience in HR Development.</p><p><strong>Technical Skills:</strong> Talent and career management. Training engineering. Prospective Employment and Skills Management (GPEC). Recruitment and internal mobility. Change management. Proficiency in HR and office tools (Excel, Power BI, HRIS). HR project management. Knowledge of Moroccan labor law.</p><p><strong>Transversal Skills:</strong> Leadership and influence. Excellent communication skills. Listening and support skills. Analytical and synthesis skills. Ability to work transversally. Results orientation. Discretion and confidentiality.</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare the manufacturing or repair file (bill of materials and instruction sheets) - Develop the specifications for production resources (tooling, testing, consumables) - Monitor the progress of the implementation of the resources - Provide technical support in the workshop RESPONSIBILITY / AUTHORITY Preparation of the manufacturing or repair file - Retrieve data from the definition file - Create the manufacturing or repair file (bill of materials, routing, FI) - Create the FDTB (Detailed Work Order) for supplies according to the plans - Communicate to management control the data enabling the calculation of the CCR (Cost Cost Calculation) of the product - Establish manufacturing times - Prepare the manufacturing quote and send it to the hierarchical manager - Create the specifications for the manufacture of the tooling necessary for production - Monitor the creation of the tooling in collaboration with the Purchasing Department - Transmits technical specifications (product and component packaging) to the relevant departments and ensures their incorporation. Production Monitoring - Analyzes files and changes during order reviews and customer data - Monitors file progress and implements modifications (component, process, supplier, program) affecting the product during manufacturing - Proposes and implements process and product improvements for continuous improvement - Creates and updates the product manufacturing validity list - Ensures the file's suitability for the client through a consistency review - Ensures the applicability of the FI (Individual Functional Instructions) Technical Interface - Participates in the development of specifications for subcontracting the manufacturing of a component of the file, focusing on the technical aspects. - Contacts the supplier from the panel for the manufacturing of the subcontracted component in collaboration with the purchasing department. - Proposes the most suitable suppliers (if outside the panel) to produce the subcontracted component in collaboration with the purchasing department - Ensures the technical and file interface during regular product meetings with the workshops (quality, manufacturing problems, product evolution) Respects Health, Safety and Environment rules and participates in the implementation of the HSE Management System.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bac + 2 or +3 in a technical discipline, ability to transmit knowledge, formalize and solve problems encountered on the line.</font></font></p>
<h2 class="h5">Job description</h2>
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<br>Description de l'entreprise<br><br><p><strong>Pourquoi travailler chez Accor ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br><strong>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</strong></p><br><br>Description du poste<br><br><p>Le Fairmont La Marina Rabat Salé recrute une Gommeuse pour rejoindre son équipe. Les principales responsabilités du poste sont les suivantes :</p><br><ul><li>Accueillir les clientes et les clients avec professionnalisme et les accompagner tout au long de leur expérience au hammam.</li><li>Réaliser les rituels de hammam, les gommages corporels et les soins associés dans le respect des protocoles et des standards de qualité de l'établissement.</li><li>Préparer, organiser et maintenir les cabines de soins ainsi que les espaces du hammam dans un état irréprochable.</li><li>Assurer le suivi des stocks de produits, de linge et de matériel nécessaires à son activité.</li><li>Veiller au bon fonctionnement des équipements et signaler toute anomalie au Spa Manager ou au service technique.</li><li>Garantir le respect des procédures d'hygiène, de propreté, de sécurité et de désinfection des espaces et du matériel.</li><li>Informer sa hiérarchie de toute demande particulière, réclamation ou dysfonctionnement.</li><li>Participer aux réunions d'équipe et contribuer au maintien des standards d'excellence du Fairmont.</li></ul><br>Qualifications<br><br><ul><li>Esprit d'équipe et d'initiative</li><li>Sens de l'accueil et du service</li><li>Bonne présentation</li><li>Excellente expression orale</li><li>Souci du maintien de son environnement de travail</li><li>Efficacité et rapidité</li></ul><br>Informations supplémentaires<br><br><p><strong>Notre Engagement Diversité & Inclusion :</strong><br>Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.</p><br> </div>
<p>The Business Development Manager for Recovery Services is responsible for developing the debt collection activity for third parties (Third Party Collection), by prospecting new clients, developing strategic partnerships, and supporting companies in optimizing their accounts receivable management. He/She is responsible for acquiring new collection mandates, managing the commercial relationship, and promoting all client risk management services.</p><p><strong>Commercial Development</strong></p><ul><li>Prospect and acquire new SME, ETI, and large enterprise clients.</li><li>Identify companies' needs in terms of amicable and legal debt recovery.</li><li>Develop a portfolio of active clients throughout Morocco.</li><li>Develop and implement a commercial action plan dedicated to Third Party Collection.</li><li>Conduct active market and competitor monitoring.</li></ul><p><strong>Client Relationship Management</strong></p><ul><li>Present recovery services and associated solutions.</li><li>Understand client issues and propose appropriate solutions.</li><li>Build lasting relationships with financial departments, credit management, general management, and recovery managers.</li><li>Ensure follow-up and retention of the client portfolio.</li></ul><p><strong>Commercial Opportunity Management</strong></p><ul><li>Prepare commercial proposals and tenders.</li><li>Negotiate contractual and pricing conditions.</li><li>Coordinate with operational teams to ensure optimal case handling.</li><li>Ensure follow-up of contracts until signature and implementation.</li></ul><p><strong>Internal Coordination</strong></p><ul><li>Work in close collaboration with the recovery, legal, and operations teams.</li><li>Ensure effective transfer of new cases to the relevant teams.</li><li>Participate in the continuous improvement of commercial processes.</li></ul><p><strong>Reporting and Monitoring</strong></p><ul><li>Update the CRM and ensure the quality of commercial data.</li><li>Produce regular reports on commercial activity.</li><li>Monitor the achievement of individual and collective objectives.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bac+4/5 degree in Commerce, Finance, Management, Business Law, or equivalent.</li><li>Minimum 3-5 years of experience in B2B commercial development.</li><li>Experience in debt collection, credit insurance, factoring, banking, financial services, or business services is highly desirable.</li><li>Good knowledge of the Moroccan economic landscape.</li></ul><p><strong>Technical Skills</strong></p><ul><li>Proficiency in prospecting and negotiation techniques.</li><li>Good understanding of the Order-to-Cash cycle and accounts receivable management.</li><li>Knowledge of amicable and legal recovery procedures.</li><li>Ability to analyze complex needs and build tailored service offers.</li><li>Proficiency in CRM tools and the Office Suite.</li></ul>
<p>POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p>
<p>Within the framework of developing our activities, we are looking for a ServiceNow Project Manager (M/F) to lead digital transformation projects around the ServiceNow platform. You will be responsible for the success of the projects, from scoping to production, ensuring the coordination of teams, respect for deadlines, costs and quality of deliverables.</p><p><b>Your missions</b></p><ul><li>Lead implementation, evolution and migration projects of the ServiceNow platform.</li><li>Gather and analyze business needs in collaboration with stakeholders.</li><li>Define the schedule, resources, budgets and ensure monitoring of project indicators.</li><li>Lead scoping and functional design workshops.</li><li>Coordinate functional and technical teams and various partners.</li><li>Ensure monitoring of developments, testing, acceptance and deployment phases.</li><li>Identify and manage risks, dependencies and associated action plans.</li><li>Guarantee the quality of deliverables and customer satisfaction.</li><li>Support users during change management phases.</li><li>Produce project reports and ensure regular communication with sponsors and stakeholders.</li><li>Identify opportunities for continuous improvement and innovation around the ServiceNow platform.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><ul><li>Master's degree in IT, Engineering or equivalent.</li><li>Minimum 7 years of experience in IT project management, including significant experience on ServiceNow projects.</li><li>Good knowledge of the ServiceNow platform and its main modules (ITSM, ITOM, HRSD, CSM, SPM or equivalent).</li><li>Experience with Agile (Scrum) and/or V-Cycle methodologies.</li><li>Ability to manage multiple projects in parallel.</li><li>Excellent communication, coordination and stakeholder management skills.</li><li>Analytical mindset, organizational skills and results orientation.</li></ul><h2>Technical skills</h2><ul><li>Project Management (planning, budget, risks, governance).</li><li>ServiceNow: ITSM, ITOM, HRSD, CSM, SPM (depending on projects).</li><li>Project management tools (Jira, Azure DevOps, MS Project or equivalent).</li><li>Agile, Scrum, Kanban methodologies.</li><li>Good understanding of ITIL processes.</li><li>Use of generative AI tools (ChatGPT, Microsoft Copilot, Now Assist or equivalents) to improve productivity and quality of deliverables.</li><li>Ensure technological watch on innovations related to AI and their integration into the ServiceNow ecosystem.</li></ul><h2>Assets</h2><ul><li>ServiceNow CSA certification.</li><li>ITIL v4, PMP, Prince2 or Scrum Master certifications.</li><li>First experience with generative AI solutions or ServiceNow's AI features (Now Assist) is a plus.</li><li>Experience in an international or multicultural context.</li><li>Good level of French and English.</li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of our business development, we are looking for a ServiceNow Project Manager (M/F) to lead digital transformation projects around the ServiceNow platform. You will be responsible for the success of projects, from scoping to production deployment, ensuring team coordination, adherence to deadlines, budgets, and the quality of deliverables. Your responsibilities will include: Leading implementation, evolution, and migration projects for the ServiceNow platform; gathering and analyzing business requirements in collaboration with stakeholders; defining the schedule, resources, and budgets, and monitoring project indicators; facilitating scoping and functional design workshops; coordinating functional and technical teams and various partners; and overseeing development, testing, acceptance, and deployment phases. Identify and manage risks, dependencies, and associated action plans. Ensure the quality of deliverables and customer satisfaction. Support users during change management phases. Produce project reports and ensure regular communication with sponsors and stakeholders. Identify opportunities for continuous improvement and innovation around the ServiceNow platform.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in Computer Science, Engineering, or equivalent. Minimum 7 years of experience in IT project management, including significant experience with ServiceNow projects. Strong knowledge of the ServiceNow platform and its main modules (ITSM, ITOM, HRSD, CSM, SPM, or equivalent). Experience with Agile (Scrum) and/or V-model methodologies. Ability to manage multiple projects simultaneously. Excellent communication, coordination, and stakeholder management skills. Analytical mindset, strong organizational skills, and results-oriented.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical skills: Project management (planning, budgeting, risk management, governance). ServiceNow: ITSM, ITOM, HRSD, CSM, SPM (depending on the project). Project management tools (Jira, Azure DevOps, MS Project or equivalent). Agile, Scrum, and Kanban methodologies. Good understanding of ITIL processes. Use of generative AI tools (ChatGPT, Microsoft Copilot, Now Assist or equivalent) to improve productivity and the quality of deliverables. Stay informed about technological innovations related to AI and their integration into the ServiceNow ecosystem.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow CSA certification. ITIL v4, PMP, Prince2, or Scrum Master certifications. Prior experience with generative AI solutions or ServiceNow AI features (Now Assist) is a plus. Experience in an international or multicultural environment. Good level of French and English.</font></font></p>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>Kitea</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where teamwork, trust and strong human relationships play an essential role. The company promotes close leadership that supports employee engagement, accountability and development. This collaborative foundation is strengthened by an <strong>openness to innovation</strong>, encouraging agility, creativity and adaptation to market changes. It also relies on a structured organization and a performance-oriented mindset, ensuring efficiency, reliability and a focus on results.
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<br> Job : <p>Join a leading company in the <strong>furniture/decoration</strong> sector, renowned for its expertise and commitment to quality. Located in the vibrant heart of <strong>Casablanca</strong>, this <strong>CUSTOMER INSIGHTS MANAGER</strong> position is a unique opportunity to shape the future of our brand by delving into our customers' expectations.</p><br><br><p>Your role:</p><br><br><ul><li>Develop a deep understanding of customer behaviors, expectations, and needs.</li><li>Segment customers based on profiles, purchasing habits, and customer value.</li><li>Identify factors influencing purchasing decisions.</li><li>Analyze customer journeys across different channels.</li><li>Collect, consolidate, and analyze data from various systems.</li><li>Develop dashboards and analysis reports.</li><li>Identify consumer trends and growth opportunities.</li><li>Perform predictive analysis to anticipate purchasing behaviors.</li><li>Design and manage quantitative and qualitative studies.</li><li>Conduct satisfaction surveys and brand image studies.</li><li>Perform competitive intelligence.</li><li>Analyze trends in the furniture and decoration market.</li><li>Produce recommendations for teams.</li><li>Identify levers for improving customer experience.</li><li>Contribute to the development of new offers and services.</li><li>Participate in discussions on assortments, pricing, and promotions.</li><li>Monitor satisfaction and loyalty indicators.</li><li>Identify pain points in the customer journey.</li><li>Measure the impact of improvement actions.</li><li>Support customer experience projects.</li><li>Ensure the quality and reliability of customer data.</li><li>Develop analysis and segmentation models.</li><li>Participate in the evolution of Business Intelligence tools.</li><li>Collaborate with Data and IT teams.</li></ul> <br> <br> Required profile : <p>Master's degree (Bac +5) in Marketing, Statistics, Data Analytics, Business Intelligence, Economics, Business, or equivalent.</p><br><br><p>Minimum 5 to 8 years of experience in a similar role.</p><br><br><p>Experience desired in retail, e-commerce, consumer goods, or marketing research.</p><br><br><p>Proficiency in quantitative and qualitative research methods.</p><br><br><p>Excellent analytical and synthesis skills.</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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Job : <p>We are looking for an experienced <strong>Site Manager</strong> to join our teams. This is a unique opportunity to use your technical and managerial expertise in a stimulating environment.</p><br><br><p>The main goal of this position is to ensure the smooth operation, performance, and safety of the industrial site. This involves optimal management of human, material, and financial resources, while ensuring the achievement of production and quality objectives.</p><br><br><p>Your missions will focus on several strategic areas:</p><br><br><p>• Lead and coordinate all multi-technical maintenance activities (HVAC, electricity, plumbing, low-current systems, site technical equipment)<br>• Ensure operational management of a team of 10 technicians: planning, motivation, skills development<br>• Supervise the execution of the preventive and corrective maintenance plan using CMMS<br>• Prepare quotes for small additional works.<br>• Guarantee the availability, safety, and compliance of technical facilities<br>• Be the main point of contact for the client on-site: relationship management, complaint handling, adherence to contractual commitments<br>• Produce activity reports (technical, financial, KPI) for management and the client<br>• Ensure compliance with QHSE procedures and regulatory conformity of facilities<br> </p><br><br> <br> Required profile : <p>For this role, a degree level of <strong>Bachelor's to Master's degree</strong> is required, ideally in Facility Management.</p><br><br><p>Experience is an essential criterion for this position. We are looking for someone with a solid experience of <strong>5 to 10 years</strong> in managing industrial sites, with a deep understanding of operational challenges.</p><br><br><p>Beyond your education and professional background, we are looking for a leader capable of:</p><br><br><p>• Proficiency in CMMS tools (Computer-Assisted Maintenance Management)<br>• Solid knowledge of preventive and corrective maintenance techniques<br>• Ability to prepare and negotiate work quotes<br>• Managerial skills: organization, team leadership, schedule management<br>• Customer relationship skills and ability to manage priorities and emergencies<br>• Proficiency in reporting tools and good written communication skills<br>• Rigor, reactivity, and sense of responsibility<br> </p><br><br><p>An ability to solve complex problems and adaptability will also be major assets for success in this role.</p><br><br> <br><br> </div>
<p>The Purchasing Officer is responsible for managing the company's series of supplies and maintaining regular contact with suppliers. They are also responsible for inventory management.</p><p>As a Purchasing Officer, your responsibilities will include:</p><ul><li>Guaranteeing timely and quality supplies to internal customers</li><li>Analyzing needs for raw materials and consumables to supply production</li><li>Ensuring the smooth running of firm and forecast Net Requirements calculations</li><li>Developing and disseminating forecasts for raw materials and consumables to suppliers</li><li>Issuing, managing, and tracking firm orders</li><li>Ensuring supplier management and follow-up (Entering Goods Receipts & Chasing potential delays)</li><li>Setting and guaranteeing good stock levels in consultation with the logistics manager (financial objectives, production needs, supplier security...)</li><li>Managing stock of perishable materials (DLU analysis & usage)</li><li>Monitoring stock risks & movements according to needs (non-moving/obsolete stock / overstock)</li><li>Tracking reception disputes / PVNC & Invoicing in connection with these orders</li><li>Managing the technical part (NM) and customer coverage upon request for analysis</li><li>Securing materials for the purchase of raw materials for new transfers</li><li>Supporting the quality department for FAI follow-up with suppliers</li><li>Leading the treatment of incidents and blocking points (Cf. QRQC UAP)</li><li>Coordinating the management of corrective action plans with suppliers</li><li>Working in collaboration with various internal departments, particularly Purchasing, Technical, Quality, Logistics, Planning & Production/Scheduling</li><li>Ensuring the maintenance and updating of supplier performance indicators - global HCIM supplier OTD, Stock in Days, - Expiration values / catch-up plan / supplier risks - Supplier delay lines, Production outage tracking, Number of disputes.</li></ul><p>*Non-exhaustive list</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Be from a Bac+5 education in logistics, with 3 years of experience in the aeronautics sector.</li><li>Mastery of essential office tools (spreadsheet, database, accounting software, etc.) and the company's ERP system.</li><li>Knowledge of the challenges related to transport and logistics.</li><li>Your interpersonal skills, your curiosity, as well as your ability to be proactive and innovative, will enable you to successfully carry out your missions and thrive in this role.</li></ul>
<p>The Purchasing Officer is responsible for managing the company's series of supplies and maintaining regular contact with suppliers. They are also responsible for inventory management.</p><p>As a Purchasing Officer, your responsibilities will include:</p><ul><li>Guaranteeing timely and quality supplies to internal customers</li><li>Analyzing needs for raw materials and consumables to supply production</li><li>Ensuring the smooth running of firm and forecast Net Requirements calculations</li><li>Developing and disseminating forecasts for raw materials and consumables to suppliers</li><li>Issuing, managing, and tracking firm orders</li><li>Ensuring supplier management and follow-up (Entering Goods Receipts & Chasing potential delays)</li><li>Setting and guaranteeing good stock levels in consultation with the logistics manager (financial objectives, production needs, supplier security...)</li><li>Managing stock of perishable materials (DLU analysis & usage)</li><li>Monitoring stock risks & movements according to needs (non-moving/obsolete stock / overstock)</li><li>Tracking reception disputes / PVNC & Invoicing in connection with these orders</li><li>Managing the technical part (NM) and customer coverage upon request for analysis</li><li>Securing materials for the purchase of raw materials for new transfers</li><li>Supporting the quality department for FAI follow-up with suppliers</li><li>Leading the treatment of incidents and blocking points (Cf. QRQC UAP)</li><li>Coordinating the management of corrective action plans with suppliers</li><li>Working in collaboration with various internal departments, particularly Purchasing, Technical, Quality, Logistics, Planning & Production/Scheduling</li><li>Ensuring the maintenance and updating of supplier performance indicators - global HCIM supplier OTD, Stock in Days, - Expiration values / catch-up plan / supplier risks - Supplier delay lines, Production outage tracking, Number of disputes.</li></ul><p>*Non-exhaustive list</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Be from a Bac+5 education in logistics, with 3 years of experience in the aeronautics sector.</li><li>Mastery of essential office tools (spreadsheet, database, accounting software, etc.) and the company's ERP system.</li><li>Knowledge of the challenges related to transport and logistics.</li><li>Your interpersonal skills, your curiosity, as well as your ability to be proactive and innovative, will enable you to successfully carry out your missions and thrive in this role.</li></ul>