Air Conditioning Technician Jobs
603 Jobs Found
<h2 class="h5">Job description</h2>
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Job : <p><u><strong>1. Operations Supervision:</strong></u><br>• Ensure coordination and supervision of daily plant treatment activities.<br>• Monitor crushing, grinding, cycloning, gravity pre-concentration, leaching, and solid-liquid separation (counter-current decantation) processes to ensure their efficiency and compliance with established standards and indicators.<br><u><strong>2. Team Management </strong></u>:<br>• Coach and motivate a team of operators and assistant operators.<br>• Supervise the work of operators by distributing tasks and responsibilities fairly and effectively, while ensuring close monitoring throughout the shift.<br>• Provide continuous training and support to the team to improve skills and performance.<br><u><strong>3. Communication and Collaboration:</strong></u><br>• Coordinate activities with other departments, including maintenance, metallurgy, warehouse, and purchasing.<br>• Communicate effectively with the Treatment Manager and team members to ensure a clear understanding of goals and expectations.<br>• Collect yield calculation information.<br>• Understand the quality parameters of the solution, finished product, and performance data.</p><br><br><p><u><strong>HSE Roles & Responsibilities</strong></u></p><br><br><p>1. Ensure the safety of operators on duty.<br>2. Responsible for the use of PPE for the entire team.<br>3. Contribute positively to the training of treatment operators in the areas of occupational health and safety.<br>4. Ensure adherence to safety standards and operating procedures.<br>5. Report any safety or environmental anomaly/incident/accident that occurs during the work shift to the manager.<br>6. Participate in ZMSM's HSE approach (HSE committee; procedure updates, etc.).<br>7. Ensure the safety of equipment and the cleanliness of the plant.<br> </p><br><br> <br> Required profile : <p><u><strong>Knowledge:</strong></u><br>1. Understand plant operation and recognize failure modes.<br>2. Know the product specifications and cuts expected by the functions: crushing screening, grinding cycloning, gravity pre-concentration, leaching & counter-current decantation.<br>3. Understand and interpret the performance data of unit operations.<br>4. Understand the PFD and P&ID of the plant and the role of reagents.<br>5. Understand the technologies of the machines installed in their unit.<br>6. Know the operation of equipment and control loops.<br>7. Be aware of the risks and failure modes related to their operations.<br>8. Understand the operation and flow-sheet of a counter-current decantation unit.<br>9. Know the start-up, shutdown, and operating procedures.<br><u><strong>Skills:</strong></u><br>1. Sampling<br>2. Mass and metallurgical balances<br>3. Optimization of operating costs<br><u><strong>Attitude:</strong></u><br>1. Dynamism and responsiveness<br>2. Listening and respect for superiors<br>3. Organizational skills and rigor in carrying out assigned tasks.<br> </p><br><br><p><u><strong>Profile</strong></u></p><br><br><p>Required education level: Bac +2 to Bac +3 in mineral processing, industrial chemistry, or equivalent.<br>Desired diplomas: Higher Technician Diploma<br>Experience: 3 years of experience in mineral processing or similar industry.<br>Mandatory training: Advanced knowledge of hydrometallurgy processes and fragmentation & grinding techniques.</p><br><br><p><strong>Mandatory training to be completed before starting the job:</strong><br>• Team Leadership Training<br>• Specific training on the risks associated with cyanide handling.<br>• Training on intervention and emergency management procedures in case of a cyanide incident.<br>• Basic HSE training including: PPE use, mechanical and electrical risks, and emergency situations.<br> </p><br><br> <br><br> </div>
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<p><b>Date Posted:</b></p><br>2025-09-24<p><b>Country: </b></p><br>Morocco<p><b>Location: </b></p><br>Coline Business Center, n°442, La Coline II, Californie -Ain Chock- Casablanca,Casablanca,20190,Morocco<p>At Otis, we move billions of people every day!</p><br><p>How? Through our talented Team of more than 72,000 employees, who are passionate about what we do and what’s next.</p><br><p>From our foundation of excellent products (escalators, elevators and moving walkways), to our next chapter of digital transformation, this is a great time to join our Company!</p><br><p><b><u>Role Overview:</u></b></p><br><p><span>We are seeking a highly skilled and motivated EMEA Service logistics Manager / Morocco BP to join our team.</span></p><br><p>This professional will lead the end-to-end logistics and warehouse operations across Spare Parts and NE in Morocco. Own import flows, warehouse and parts handling governance, distribution to branches and job sites, inventory accuracy, E&O reduction, and compliance, while optimizing cost, service, and safety performance.</p><br><p>To be the single point of contact for all field-relevant supply chain topics within the Operating Unit , translating EMEA SC strategy into local execution, managing non-catalogue sourcing, supporting savings delivery, and ensuring GBS performs its Source-to-Pay obligations , so that internal customers receive a consistent, professional, and compliant supply chain service within a healthy standard working week.</p><br><p><b><u>On a typical day you will:</u></b></p><br><p><b><u>1) LOGISTICS</u></b></p><br><p><b>a) Warehouse Management </b></p><br><ul><li>Supervise daily warehouse operations for spare parts, including receiving, put-away, picking, packing, and dispatch to branches.</li><li>Ensure inventory accuracy through robust cycle counting, adjustments, and reconciliation.</li><li>Maintain and execute SOPs & SLAs for receiving, storage, and delivery; enforce HSE standards.</li><li>Monitor E&O (Excess & Obsolete) and lead the E&O action plan to reduce exposure.</li><li>Review and propose safety stock levels to protect service while minimizing working capital.</li><li>Conduct root cause analysis for reported failures (delivery errors, stock discrepancies, damages) and implement corrective actions.</li><li>Manage warehouses team with focus on receiving/input coordination, storage, kitting/staging, and dispatch.</li><li>Supervise the coordination of deliveries of Service & NE to sites & to job sites in alignment with project schedules and site readiness.</li><li>Drive containers planning & forecasting to align inbound flows with project milestones.</li></ul><p><b>b) Imports Flow Management (Freight & Customs)</b></p><br><ul><li>Coordinate end-to-end freight (ocean/air/road/parcel) and customs clearance activities; ensure compliance with trade and customs regulations.</li><li>Minimize demurrage/detention and optimize document accuracy (HS codes, Incoterms, invoices, packing lists).</li><li>Execute freight & mode optimization based on cost, lead time, and criticality.</li><li>Monitor carrier performance, safety, and SLA adherence; resolve escalations and major/unprecedented issues promptly.</li></ul><p><b>c) Governance & Vendor Management</b></p><br><ul><li>Own Logistics contract governance and performance reviews; ensure strict execution of SOPs & SLAs.</li><li>Oversee invoices governance, ensuring accuracy, approvals, and timely dispute resolution.</li><li>Maintain the Logistics Vendor Master and Vendor Classification; ensure data quality and compliance.</li><li>Conduct logistics spend review & allocation correction; recommend cost-down opportunities and route-to-market changes.</li></ul><p><b>d) Planning, Performance & Financials</b></p><br><ul><li>Run Monthly performance reviews; publish KPIs and action plans.</li><li>Build financial forecasting (based on received cargo and planned flows) and provide pricing estimation to Commercial.</li><li>Lead major projects and continuous improvement initiatives (process, digital, layout, safety).</li><li>Ensure full compliance with HSE, customs, and trade requirements.</li></ul><b><u>2) SUPPLY CHAIN:</u></b><b>a) Stakeholder Partnership and Internal Customer Management</b><ul><li>Serve as the single SC point of contact for all OU and country leadership, field operations, and internal customers</li><li>Manage all incoming SC queries through the Service Now platform, directing to the correct EMEA or Global Category Lead, or managing directly where appropriate</li><li>Represent the OU in SC governance forums, OU leadership meetings or internal meetings where SC topics are on the agenda</li><li>Provide regular communication to internal customers on SC strategy, policy changes, new tools, and savings initiatives</li><li>Manage change across the OU, supporting deployment of new SC processes, catalogue expansions and system changes</li></ul><b>b) Non-Catalogue Sourcing and Local Procurement</b><ul><li>Lead all non-catalogue sourcing activity in the OU including local RFQs, supplier selection and competitive procurement</li><li>Manage local supplier onboarding, PR to PO processing, contract loading, and system setup</li><li>Negotiate and execute local contracts, Local Term Agreements, and country-specific agreements in the local language where required</li><li>Manage deviation price negotiations for non-standard parts and services</li><li>Maintain local supplier relationships through regular review meetings and performance tracking</li><li>Support the transition of non-catalogue spend to catalogue, targeting 80% catalogued spend as the OU</li></ul><p><b>c)</b> <b>Strategic Relationship Management (OU BP)</b></p><br><ul><li>Planning, implementation, tracking and reporting by country/region</li><li>Ownership and execution of strategy at OU and country level (TBC)</li><li>PSR booking and loading at local BP level</li><li>Monthly OU scorecard, non-catalogue KPIs, root cause, corrective action</li><li>Track FRS non-catalogue KPIs assist with FRS/catalogue deployment</li></ul><p><b>c) Sourcing Governance and Sourcing</b></p><br><ul><li>Supplier / contract execution, facilitation, pipeline, sourcing calendar, coordination (Regional BP)</li><li>Review of Sourcing Review Board (SRB) sourcing events, sourcing decision and approval</li><li>Non-SRB sourcing events below (TBC) threshold, BP or Local CM decides</li></ul><p><b>d) Supplier Performance Management</b></p><br><ul><li>Supplier delivery management, first SC escalation after Operations query or (Add further)</li><li>Change Notification (CN) management at regional and local level</li><li>Annual standard price validation, escalate discrepancies to CM</li></ul><b>e) GBS Oversight and Source-to-Pay Governance</b><ul><li>Provide oversight of GBS (Genpact) resources performing Source-to-Pay transactions within the OU, monitoring KPIs and ensuring SLA compliance</li><li>Escalate GBS performance failures through the formal Genpact escalation process, not absorbing GBS work as a default response to underperformance</li><li>Support GBS with context and supplier information required for transaction processing</li><li>Where GBS is not yet deployed in a market, document the gap formally and escalate to the EMEA OU BP Team Leader and VP for a resource decision, this is not a default BP responsibility</li></ul><b>f) Category Support and EMEA Alignment</b><ul><li>Provide OU and country operational data, volume forecasts, and local supplier intelligence to Category Management teams</li><li>Support EMEA and Global Category Sourcing Teams regarding EMEA-wide agreements and opportunities</li><li>Collaborate with Category Teams to convert non-catalogue purchases into standard catalogues</li><li>Provide local feedback on category strategy, representing OU requirements in category reviews</li><li>Assist with FRS and catalogue testing, deployment, and change management</li></ul><p><b>3-Required Qualifications & Experience</b></p><br><ul><li>Bachelor’s degree in Supply Chain, Logistics is preferred, Business, or related field</li><li>BA or BS degree with 5+ years supply chain or procurement experience + Logistics.</li><li>Languages: French and English required (both); additional languages are a plus.</li></ul><b>Essential Experience</b><ul><li>Minimum 4 years’ experience in logistics, inventory Management, freight procurement, and customs coordination managing 3PL/4PL is a plus (elevators/industrial manufacturing experience preferred).</li><li>Demonstrated experience in non-catalogue or indirect procurement, local sourcing, and supplier relationship management</li><li>Proven ability to manage cross-functional stakeholder relationships and align competing priorities</li><li>Experience operating in a matrix organisation, managing multiple reporting lines and priorities simultaneously</li><li>Track record of delivering savings through structured negotiation and spend management</li><li>Experience with ERP systems (JDE preferred) and procurement tools (K2, Service Now)</li><li>Proficiency in Microsoft Excel, PowerPoint, and Access for reporting and analysis</li></ul><p><b><u>What You Will Need to be Successful:</u></b></p><br><ul><li>Experience working across multiple countries or OU geographies</li><li>Familiarity with the EMEA regulatory environment including EU Working Time Directive and local labour law requirements</li><li>Experience managing GBS or outsourced transactional teams</li></ul><p><b><u>What can we offer you?</u></b></p><br><ul><li>The chance to work for an industry leading company and a global brand.</li><li>A culture that encourages innovation and appreciates our talent is the key to our success.</li><li>Competitive compensation package.</li><li>Growth opportunities in a multinational environment.</li></ul><p>#buildwhatsnext</p><br><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. </p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. </p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. </p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. </p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. </p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. </p><br><p>Become a part of the Otis team and help us #Buildwhatsnext! </p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>A breath of fresh air on the oceanfront, <b>Four Seasons Hotel Casablanca</b> offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 184 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle. </p><br><br><br>Position Summary<p>The Doorman is the first and last point of contact for guests at the hotel. As a representative of Four Seasons' luxury service standards, the Doorman warmly welcomes guests, assists with arrivals and departures, manages guest traffic at the hotel entrance, and provides exceptional personalized service while ensuring safety and security.</p><br><br>Key ResponsibilitiesGuest Service<ul><li>Greet guests and visitors with professionalism, warmth, and genuine hospitality.</li><li>Open doors for arriving and departing guests.</li><li>Welcome guests by name whenever possible.</li><li>Provide directions, information about hotel facilities, local attractions, and transportation options.</li><li>Anticipate guest needs and offer assistance proactively.</li></ul>Arrival and Departure Assistance<ul><li>Coordinate with Bell Attendants and Concierge to ensure smooth guest arrivals and departures.</li><li>Assist guests entering and exiting vehicles.</li><li>Manage luggage assistance requests and communicate with the Bell Desk.</li><li>Escort guests when necessary.</li></ul>Transportation Management<ul><li>Organize taxi, limousine, and other transportation services for guests.</li><li>Assist with valet parking coordination where applicable.</li><li>Maintain orderly traffic flow at the hotel entrance.</li><li>Monitor guest pickup and drop-off areas.</li></ul>Safety and Security<ul><li>Monitor the entrance area and report suspicious activities.</li><li>Maintain awareness of emergency procedures and safety protocols.</li><li>Ensure guest safety while entering and exiting vehicles.</li><li>Support hotel security efforts by observing and reporting concerns.</li></ul>Hotel Knowledge<ul><li>Maintain a strong understanding of:<ul><li>Hotel services and amenities</li><li>Restaurant operating hours</li><li>Spa and recreational facilities</li><li>Local attractions and landmarks</li><li>Transportation routes and airport information</li></ul></li></ul>Appearance and Professional Standards<ul><li>Maintain Four Seasons grooming and uniform standards at all times.</li><li>Demonstrate courtesy, professionalism, and discretion.</li><li>Uphold Four Seasons service culture and brand values.</li></ul>Qualifications<ul><li>Previous experience in luxury hospitality preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to work outdoors in varying weather conditions.</li><li>Professional appearance and demeanor.</li><li>Ability to stand for extended periods.</li><li>Basic knowledge of the local area and tourist attractions.</li><li>Fluency in English; additional languages are an advantage.</li></ul>Core Competencies<ul><li>Guest Focus</li><li>Luxury Service Excellence</li><li>Communication Skills</li><li>Teamwork and Collaboration</li><li>Problem Solving</li><li>Attention to Detail</li><li>Cultural Awareness</li><li>Professionalism</li></ul>Physical Requirements<ul><li>Standing and walking for long periods.</li><li>Lifting, carrying, or assisting with light luggage when required.</li><li>Working in outdoor environments and varying weather conditions.</li><li>Ability to respond quickly to guest needs.</li></ul>Four Seasons Service Culture Expectations<ul><li>Treat every guest with respect, kindness, and genuine care.</li><li>Create memorable first and last impressions.</li><li>Anticipate guest needs before they are expressed.</li><li>Deliver personalized and intuitive service consistent with Four Seasons standards.</li><li>Build positive relationships with guests, residents, and colleagues.</li></ul><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><span><span><b>About the location:</b></span></span></p><br><br><br><p><span>A breath of fresh air on the oceanfront, <b>Four Seasons Hotel Casablanca</b> offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 184 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool, spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle. </span></p><br><br><br><p><span><span>Four Seasons Casablanca is looking for a Guest Service Agent who shares a passion for excellence and who infuses enthusiasm into everything he does. </span></span></p><br><br><p><span><span>Work on a team built on mutual respect, collaboration, excellent service and passion. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests.</span></span></p><br><br><br><p><span><span><b>What you will do:</b></span> </span></p><br><br><ul><li><span><span>Must be able to work overnight and follow proper protocol in the overnight hours of hotel operation. </span></span></li><li><span><span>Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. </span></span></li><li><span><span>Assisting valet parking service upon guest’s request on vehicle parking, retrieval..</span></span></li><li><span><span>Maintains proper records of stored luggage, package deliveries and pick-ups in compliance with Four Seasons Standards. </span></span></li><li><span><span>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. </span></span></li><li><span><span>Helps resolve customer complaints, assists guests in all inquiries in connection with hotel services, hours of operations, in-house events, directions, etc. </span></span></li><li><span><span>Providing arriving guests with a hotel orientation.</span></span></li><li><span><span>Will complete any tasks of a Doorman, Bellman. Greet all guests with a smile and offer them assistance. </span></span></li><li><span><span>Assist overnight MOD with guests requests. </span></span></li><li><span><span>Works harmoniously and professionally with co-workers.</span></span></li></ul><br><p><span><span><b>What we offer: </b></span><br><span>• Competitive Salary, wages, and a comprehensive benefits package</span><br><span>• Excellent Training and Development opportunities</span><br><span>• Complimentary Accommodation at other Four Seasons Hotels and Resort</span><br><span>• Complimentary Dry Cleaning for Employee Uniforms</span><br><span>• Complimentary Employee Meals</span></span></p><br><br><p><span><span><b><u>Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit.</u> </b></span></span></p><br><br><p><span><span><b>**only selected candidates will be contacted</b></span></span></p><br><br><br><p><span><span>Learn more about what is like to work at Four Seasons – Visit us: </span></span></p><br><br><p><span><span>https://jobs.fourseasons.com</span></span></p><br><br><p><span><span><u>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</u></span></span></p><br><br><p><span><span><u>https://www.facebook.com/Fourseasonsjobs</u></span></span></p><br><br><p><span><span><u>https://twitter.com/FourSeasonsJobs</u></span></span></p><br><br><br><br><p><span><span>The management level for this position is:</span></span></p><br><br><p><span><span>Operations - Individual Contributor</span></span></p><br><br><br><br><p><span><span>The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.</span></span></p><br><br><br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>One Makes the Difference. At Hexcel, our purpose is in the solutions we offer to our customers. In the air, on the ground, on the water, and in space, our advanced materials make essential systems lighter and stronger to use less energy the keys to a sustainable future. Hexcel delivers its solutions to our customers through our technical eminence and powerful culture. One Hexcel defines our company culture as one of inclusion and belonging, where work has meaning, and innovation is continuous. We deliver through accountability and collaboration among colleagues bringing their diverse perspectives from around the world.</p><p>Hexcel is currently seeking a Senior Program Engineer for our Casablanca, Morocco location. The selected individual will be responsible for but not limited to the following obligations:</p><ul><li>Develop, implement, and ensure adherence to robust New Product Introduction (NPI) and Work Package Transfer (WPT) plans across Hexcel EAP Core and Engineered Core facilities.</li><li>Identify, assess, and regularly track project risks and issues in collaboration with cross-functional teams, ensuring timely mitigation actions.</li><li>Provide accurate and structured reporting to internal stakeholders and external partners on project progress, performance, and key milestones.</li><li>Monitor and enforce change control processes within NPI and WPT to ensure compliance with established procedures.</li><li>Lead tooling management activities within the facility from a Sales & Marketing (S&M) perspective.</li><li>Coordinate and lead customer visits related to NPI and WPT projects, ensuring alignment and customer satisfaction.</li><li>Drive rate readiness activities to ensure operational preparedness for production ramp-up under NPI/WPT programs.</li><li>Support forecast and order book management, including tracking business cases and ensuring alignment with operational and commercial objectives.</li><li>Contribute to key Sales & Marketing business processes such as SIOP, STRAP, and Plan & Latest Estimate (LE) reviews.</li><li>Collaborate effectively with cross-functional teams (Engineering, Operations, Sales & Marketing, Finance, HR), lead project meetings, define KPIs, and ensure delivery of NPI and WPT projects on time, within budget, and aligned with business targets</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s or master s degree in engineering, business, or a related field and +5 years of experience in program or project management, preferably in an industrial or aerospace environment.</li><li>Demonstrated ability to manage cross-functional projects in a matrix organization.</li><li>Experience working with external stakeholders, including customers or suppliers.</li><li>Solid technical understanding of manufacturing processes (considered a strong advantage).</li><li>Fluency in both English and French, with strong written and verbal communication skills.</li><li>Excellent project management capabilities, including planning, prioritization, and meeting deadlines.</li><li>Strong interpersonal and influencing skills, with the ability to engage stakeholders at all organizational levels.</li><li>Advanced analytical, problem-solving, and organizational skills with strong attention to detail.</li><li>Ability to manage multiple priorities effectively in a fast-paced and demanding environment, demonstrating proactivity and self-motivation.</li><li>High proficiency in Microsoft Office tools, combined with strong presentation skills and willingness to travel in an international context.</li><li>Candidates must be eligible to work in the country where the position is based.</li></ul><p></p></section>
<p>Safran is an international high-technology group operating in the fields of aeronautics (propulsion, equipment and interiors), space and defense. Safran Aircraft Engines (SAE) is a company of the Safran Group. Driven by nearly 15,000 employees across 31 sites in 9 countries, SAE has been an aeronautical engine manufacturer for over 110 years. We design, develop, produce and market, alone or in cooperation, engines for civil or military aircraft, as well as for satellites. SAE has a network of civil engine maintenance workshops worldwide and offers its customers a complete range of interventions: performance restoration, replacement of limited-life parts, inspection and maintenance of the entire engine and its equipment. To cope with the increasing pace of LEAP engine maintenance in the coming years, Safran Aircraft Engines Services Casablanca (SAESC) has launched the construction of a new shop in Morocco. Our new workshop located in the Casablanca-Settat region will ensure the maintenance of new types of civil aircraft engines (LEAP) which equip, in particular, the Airbus A320neo and the Boeing 737Max.</p><p>Discover your future role!</p><p>As General Services Manager, you will have the following responsibilities:</p><ul><li>Ensure user support in the field of General Services for: services related to operations, services and customers on the site, analysis, monitoring and execution of Works.</li><li>Ensure the site is covered and protected, providing the energy, fluids and services necessary for its operation, as well as taking into account requests for Works / fitting out of workspaces:<ul><li>with the required level of quality and continuity,</li><li>optimized cost and continuous improvement,</li><li>in compliance with current regulations,</li><li>in compliance with Safran Group HSE rules (energy control, ergonomics, etc.),</li><li>with a view to improving working conditions and personnel safety,</li><li>with a view to adapting to the evolution of activities present on the site.</li></ul></li><li>Continuously improve user support under the best technical and economic conditions with the permanent HSE objective.</li><li>Implement and ensure the monitoring/steering of the necessary Operating contracts:<ul><li>for the smooth running of the site,</li><li>for the maintenance of services in place at the Establishment,</li><li>for the conservation of the site's real estate assets.</li></ul></li><li>Develop and monitor the Master Plan for sites, technical installations and heritage maintenance in correlation with the evolution of site activities.</li><li>Ensure and carry out the planning and budgetary monitoring (expenses and investment) of the General Services department.</li><li>Lead and manage the activity and development of the General Services department members.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>8 years of experience as a General Services Manager in the industrial world</li><li>Skills: Civil engineering / building, Supplier management/steering, Infrastructure / building management, Mastery of remote building steering and management (BMS: Building Management System), Keep building plans up to date using Autocad, Electrical knowledge: Electrical certifications mini H0/B0, HVAC: Heating / air conditioning / ventilation, Mastery of CMMS: (software used CARL Source), Drafting of specifications</li><li>Candidate Profile: Customer service orientation, Priority management, Management (8 people)</li></ul>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.</p><br><br><br><p><b>About the role</b></p><br><br><p>Four Seasons Casablanca is looking for an <b>Assistant Housekeeping Manager </b>who shares a passion for excellence and who infuses enthusiasm into everything he / she does.<br>Work on a team built on mutual respect, collaboration, excellent service and passion for Housekeeping. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.</p><br><br><br><p><b>What you will do</b></p><br><br><ul><li>Manages the staff and controls the daily activities of the Housekeeping Department assuring that our Guest Rooms, Public Areas and Employee Areas meet the highest standards of cleanliness.</li><li>Manages the staff of the Housekeeping Department. Interviews and trains the staff. Conducts Performance Evaluations and disciplines staff when needed. Assures daily labor report and bi-weekly payroll submission is accurate and complete. Ensures communications and follow-up on any problems, guest requests or special requirements.</li><li>Schedules staff. Makes or coordinates the daily assignment of work. Oversees the start of each shift. Monitors daily assignments to assure that productivity and quality standards are being met, staff is being supported and guest needs are being met. Inspects all areas of responsibility daily including a number of Guest rooms. </li><li>Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Responds to all guest requests in an accurate and timely manner. Coordinates the housekeeping needs of any Condominium or Co-op owners. Interaction with guest will be in person and by phone. </li><li>Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as Guest Supplies, Cleaning Supplies and Contract Services. Participates in periodic Linen, Uniform and Supplies Inventories. Assures that equipment is properly maintained. Assists in the preparation of the annual budget for labor and operating expense and for items to be included in the annual Capital Plan. </li><li>Assures effective operation of the Laundry/Valet Department in the absence of the Laundry/Valet Manager. Assists the department when needed. </li><li>Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees responds swiftly and effectively in any hotel emergency or safety situation.</li></ul><br><p><b>What you bring</b></p><br><br><ul><li><span><span>school education or equivalent experience.</span></span></li></ul><br><ul><li><span><span>Experience in a </span><span>luxury brands</span><span> is a plus</span></span></li></ul><br><ul><li>French, English and Arabic are mandatory</li></ul><br><p><b>What we offer: </b><br><span>• Competitive Salary, wages, and a comprehensive benefits package</span><br><span>• Excellent Training and Development opportunities</span><br><span>• Complimentary Accommodation at other Four Seasons Hotels and Resort</span><br><span>• Complimentary Dry Cleaning for Employee Uniforms</span><br><span>• Complimentary Employee Meals</span></p><br><br><br><p><b><u><span>Due to the local work permit policy in the country, we are looking only for candidates</span><span> with a</span><span> valid </span><span>Moroccan Work Permit</span><span>.</span></u></b></p><br><br><br><p><span><span>Learn more about what is like to work at Four Seasons – Visit </span><span>us:</span></span></p><br><br><p><span><span>https://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br><p><u><span>https://www.facebook.com/Fourseasonsjobs</span></u></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.</p><br><br><br><p><b>About the role</b></p><br><br><p>Four Seasons Casablanca is looking for an <b>Assistant Housekeeping Manager </b>who shares a passion for excellence and who infuses enthusiasm into everything he / she does.<br>Work on a team built on mutual respect, collaboration, excellent service and passion for Housekeeping. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.</p><br><br><br><p><b>What you will do</b></p><br><br><ul><li>Manages the staff and controls the daily activities of the Housekeeping Department assuring that our Guest Rooms, Public Areas and Employee Areas meet the highest standards of cleanliness.</li><li>Manages the staff of the Housekeeping Department. Interviews and trains the staff. Conducts Performance Evaluations and disciplines staff when needed. Assures daily labor report and bi-weekly payroll submission is accurate and complete. Ensures communications and follow-up on any problems, guest requests or special requirements.</li><li>Schedules staff. Makes or coordinates the daily assignment of work. Oversees the start of each shift. Monitors daily assignments to assure that productivity and quality standards are being met, staff is being supported and guest needs are being met. Inspects all areas of responsibility daily including a number of Guest rooms. </li><li>Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Responds to all guest requests in an accurate and timely manner. Coordinates the housekeeping needs of any Condominium or Co-op owners. Interaction with guest will be in person and by phone. </li><li>Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as Guest Supplies, Cleaning Supplies and Contract Services. Participates in periodic Linen, Uniform and Supplies Inventories. Assures that equipment is properly maintained. Assists in the preparation of the annual budget for labor and operating expense and for items to be included in the annual Capital Plan. </li><li>Assures effective operation of the Laundry/Valet Department in the absence of the Laundry/Valet Manager. Assists the department when needed. </li><li>Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees responds swiftly and effectively in any hotel emergency or safety situation.</li></ul><br><p><b>What you bring</b></p><br><br><ul><li><span><span>school education or equivalent experience.</span></span></li></ul><br><ul><li><span><span>Experience in a </span><span>luxury brands</span><span> is a plus</span></span></li></ul><br><ul><li>French, English and Arabic are mandatory</li></ul><br><p><b>What we offer: </b><br><span>• Competitive Salary, wages, and a comprehensive benefits package</span><br><span>• Excellent Training and Development opportunities</span><br><span>• Complimentary Accommodation at other Four Seasons Hotels and Resort</span><br><span>• Complimentary Dry Cleaning for Employee Uniforms</span><br><span>• Complimentary Employee Meals</span></p><br><br><br><p><b><u><span>Due to the local work permit policy in the country, we are looking only for candidates</span><span> with a</span><span> valid </span><span>Moroccan Work Permit</span><span>.</span></u></b></p><br><br><br><p><span><span>Learn more about what is like to work at Four Seasons – Visit </span><span>us:</span></span></p><br><br><p><span><span>https://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br><p><u><span>https://www.facebook.com/Fourseasonsjobs</span></u></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p><strong>Overview: </strong></p><br><p>Are you an experienced histology professional with a passion for leadership, operational excellence, and scientific innovation? We are seeking a dynamic and highly motivated Histology scientist to lead our histopathology team and manage the overall laboratory operations within the Functional Immunology and Innovative Technology Group. In this senior role, you will oversee the day-to-day management of a skilled histotechnology team, ensuring the highest standards of quality, efficiency, and regulatory compliance in support of immunology drug discovery programs. Your responsibilities will span from histotechnology laboratory work, team leadership, workflow optimization, resource planning, quality management systems, and cross-functional collaboration with pathologists, scientists, and study directors. You will serve as the primary technical and operational authority for the lab, championing a culture of continuous improvement, scientific rigor, and professional development. If you thrive in a fast-paced, multidisciplinary research environment and are ready to lead a high-performing team at the forefront of translational science, we encourage you to apply.</p><br><p><strong>Responsibilities:</strong></p><br><p><strong>Histotechnology: </strong>Participate in the accessioning, grossing, embedding, processing of traditional histological tissue samples as well as novel complex in vitro model samples.</p><br><p><strong>Team Leadership & Personnel Management</strong>: Directly supervise, mentor, and develop a team of histotechnologists and laboratory technicians. Conduct performance evaluations, establish individual development plans, oversee scheduling and workload allocation, and foster a collaborative, inclusive, and psychologically safe team culture.</p><br><p><strong>Workflow Oversight & Operational Management</strong>: Plan, coordinate, and prioritize laboratory workflows to ensure timely delivery of histological services in support of drug discovery and translational research programs. Monitor laboratory capacity and adjust resource allocation as needed to meet project milestones and organizational objectives. Be the point of contact for troubleshooting the newly implemented laboratory management information system employed in the laboratory (SampleManger).</p><br><p><strong>Quality Assurance & Regulatory Compliance</strong>: Establish, maintain, and continuously improve quality management systems, including SOPs, quality control protocols, and laboratory metrics.</p><br><p><strong>Resource & Budget Management</strong>: Oversee procurement, maintenance, and qualification of laboratory equipment, reagents, and consumables.</p><br><p><strong>Training & Mentorship</strong>: Provide technical training in histological techniques including tissue trimming, processing, embedding, FFPE and cryosectioning, routine and special staining, and advanced molecular tissue-based assays.</p><br><p><strong>Laboratory Safety</strong>: Enforce safe handling of hazardous chemicals, biological specimens, and sharp instruments. Lead incident investigations, and corrective action implementation in compliance with EHS policies.</p><br><p><strong>Cross-Functional Collaboration & Scientific Support</strong>: Partner with pathologists, research scientists, and program managers to understand project needs and deliver tailored histological solutions.</p><br><p><strong>Continuous Improvement & Innovation</strong>: Identify and implement improvements to existing workflows, technologies, and methodologies. Evaluate and qualify new platforms and reagents, and champion the adoption of emerging histological and digital pathology technologies aligned with the group's scientific strategy.</p><br><br>Qualifications<br><br><p><strong>Basic Qualifications</strong>:</p><br><p>BS or equivalent education with typically 7 or more years of experience</p><br><p>MS or equivalent education with typically 5 or more years of experience</p><br><p>Demonstrated experience in histotechnology science, managing laboratory personnel, including performance management, scheduling, and staff development</p><br><p><strong>Preferred Qualifications</strong>:</p><br><p>Histotechnologist (HTL) or Histotechnician (HT) certification (ASCP) required; HT/HTL (ASCP) in good standing preferred</p><br><p>Comprehensive technical proficiency in tissue grossing, FFPE and OCT processing, embedding, sectioning, routine H&E, and special histochemical staining</p><br><p>Experience developing, validating, and implementing standard operating procedures (SOPs), quality control programs, and regulatory/compliance frameworks (e.g., GLP, ISO)</p><br><p>Familiarity with advanced molecular histology platforms (e.g., spatial transcriptomics) and laboratory information management systems (LIMS) such as Sample Manager or equivalent</p><br><p><strong>Other Desirable Attributes:</strong></p><br><p>Proven leadership and people management skills with an ability to motivate, mentor, and develop a high-performing technical team</p><br><p>Strong organizational skills with exceptional attention to detail and the ability to manage competing priorities in a deadline-driven environment</p><br><p>Demonstrated commitment to laboratory safety, regulatory compliance, and adherence to institutional policies and documentation standards</p><br><p>Effective communicator with the ability to collaborate cross-functionally with pathologists, scientists, operations, and senior leadership</p><br><p>Strategic thinker with a continuous improvement mindset and the ability to drive process optimization and innovation initiatives</p><br><p>Consistent track record of delivering high-quality, reproducible results within resource and timeline constraints</p><br><p>Excellent oral and written communication skills, including experience preparing technical reports, and presentations</p><br><p>Independent, analytical, and solutions-oriented with a demonstrated ability to navigate ambiguity and drive decisions in a complex research environment</p><br><p>Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, OneNote) and laboratory data management tools</p><br><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<p><strong>Le Test Lead a pour missions principales :</strong></p><br><p><span>• D’assurer l’animation, le management opérationnel de son Squad, et accompagner le développement de ses testeurs pour répondre aux objectifs qualitatifs et quantitatifs fixés par la hiérarchie</span><br><span>• De définir, organiser et conduire les compagnes de tests manuels et automatisés en vue d'un objectif de qualité</span><br><span>• De créer, exécuter, surveiller et maintenir les tests manuels et automatisés liés aux packs d’UAT et Smoke tests en fonction des évolutions techniques et fonctionnelles</span><br><span>• D’assurer la validation globale des livraisons avec Business - D’être le garant de la qualité des livraisons en production</span><br></p><br><span><strong>Profil recherché :</strong></span><ul><li><span>Vous avez un B<strong>ac+4 et plus et 2 à 5 ans d'expérience réussie dans un poste similaire</strong></span></li><li><span>Bonne maîtrise de l'anglais à l'écrit comme à l'oral (équipe internationale)</span></li><li><span>Bonne compréhension du cycle de test allant du recueil des besoins utilisateur à la conception et l’exécution des tests, manuels et automatiques.</span></li><li>Grande maîtrise des méthodes agiles</li><li>Maîtrise des outils de tests (connaissance AzureDevops, JIRA…)</li><li>Bonne connaissance des outils pour l’automatisation de tests : Selenium…</li><li>Bonne connaissance des bases de données (SQL Serveur)</li><li>Maîtrise des outils de reporting</li><li>Bonne connaissance des Web Services</li><li>Connaissance des langages de scripts et développement</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Activities Live an extraordinary and unique adventure within a large industrial group, with the agility and autonomy of an SME.</p><p>Type of Contract: Local Permanent Contract</p><p>Your role</p><p>The industrial maintenance and new works coordinator helps optimize the maintenance of production facilities and ensures that production is not stopped. He/she is responsible for piloting investment projects and new works, while respecting HSE standards. He/she also manages and coordinates all phases of construction projects, from assembly and design to final delivery.</p><p>As an Industrial Maintenance and New Works Coordinator, your responsibilities will be:</p><ul><li>Coordinate construction and investment projects;</li><li>Ensure the follow-up of completion schedules;</li><li>Define the costs and deadlines associated with each project;</li><li>Ensure compliance with current quality standards;</li><li>Guarantee the proper execution of works and the integration of projects within the living environment and compliance with construction rules;</li><li>Identify technical solutions for improving installations and equipment (quality, capability, cycles, safety, etc.);</li><li>Monitor the compliance of interventions and the operation of materials, installations, and equipment (receptions, tests, trials, adjustments, etc.);</li><li>Industrial works carried out by his/her personnel or by subcontracting companies;</li><li>The implementation of new industrial means such as machines, air-conditioned rooms, etc., with the management of subcontractor works (establishment of specifications, quote consultation, negotiation, order placement, pre-installation follow-up, site management and external services, works reception);</li><li>Management of maintenance activity monitoring indicators (dashboards, reporting, energy consumption);</li><li>Ensure all missions within the scope of his/her functions or at the request of the hierarchical manager;</li><li>Manage maintenance activity monitoring indicators (dashboards, reporting, energy consumption).</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Skills and Knowledge:</p><ul><li>Hold a Bac +3 or Bac+5 degree in mechanical/industrial maintenance;</li><li>Have 2 to 3 years of experience in a similar position;</li><li>Proficiency in written and spoken French;</li><li>Proficiency in office tools essential for his/her activity (spreadsheet, database, accounting software, etc.) and the company's ERP;</li><li>Expertise in mechanical, electrical, automation, and pneumatic fields;</li><li>Ability to work in a team and communicate effectively;</li><li>Driver's license mandatory.</li></ul><p>Your interpersonal skills, curiosity, and ability to be proactive and innovative will enable you to successfully carry out your missions and thrive in this role.</p><p></p></section>
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<p><span><b><span><strong>Principales fonctions et responsabilités</strong></span></b></span></p><br><p><span><span>Cette description de poste illustre les principales responsabilités, mais ne constitue pas une liste exhaustive des tâches, qui peuvent changer de temps à autre, dans des limites raisonnables et conformément aux besoins de l'entreprise.</span></span></p><br><p><span><b><span><strong>Prise de poste (Début de shift)</strong></span></b></span></p><br><p><span><span>Prise de briefing du Chef de Réception / Duty Manager</span></span></p><br><p><span><span>Revue des arrivées tardives / départs anticipés</span></span></p><br><p><span><span>Vérification des statuts des chambres (late CO, no show, VIP, etc.)</span></span></p><br><p><span><span>Vérification des consignes particulières (groupes, événements, clients sensibles)</span></span></p><br><p><span><span>Contrôle des équipes en poste (voiturier, sécurité, housekeeping, room service)</span></span></p><br><p><span><b><span><strong>Revue des opérations FO (Front Office)</strong></span></b></span></p><br><p><span><span>Vérification des clôtures de caisse (Shift reports, transferts, paiements en attente)</span></span></p><br><p><span><span>Contrôle des réservations sans garantie / no-show à signaler</span></span></p><br><p><span><span>Contrôle de la balance du jour (comptes débiteurs, extras en suspens)</span></span></p><br><p><span><span>Préparation et clôture du Night Audit ou suivi avec le Night Auditor</span></span></p><br><p><span><span>Impression / vérification des rapports (chiffre d'affaires, taxe séjour, log book, etc.)</span></span></p><br><p><span><b><span><strong>Sécurité & Rondes</strong></span></b></span></p><br><p><span><span>Briefing sécurité (consignes, véhicules, incidents en cours)</span></span></p><br><p><span><span>Ronde complète de l’hôtel (zones publiques, sorties de secours, sous-sols, parkings)</span></span></p><br><p><span><span>Vérification fermeture des accès sensibles (back-office, salles de réunion, etc.)</span></span></p><br><p><span><span>Relevé des anomalies / déclenchements d’alarmes / lumière ou clim allumée inutilement</span></span></p><br><p><span><span>Vérification des listes de véhicules stationnés vs rapport voituriers</span></span></p><br><p><span><span>Coordination avec le service sécurité en cas d’incident ou besoin d'intervention</span></span></p><br><p><span><b><span><strong>Suivi Housekeeping & Maintenance</strong></span></b></span></p><br><p><span><span>Vérification des chambres en départ pour le lendemain (planning de nettoyage)</span></span></p><br><p><span><span>Suivi des anomalies signalées (AC, fuite, odeur, etc.)</span></span></p><br><p><span><span>Communication avec l'équipe de nuit housekeeping (remise de draps, serviettes, etc.)</span></span></p><br><p><span><span>Remontée immédiate des urgences techniques au service de garde ou au lendemain</span></span></p><br><p><span><b><span><strong>Room Service / Cuisine de nuit</strong></span></b></span></p><br><p><span><span>Vérifier la présence et disponibilité du room service si 24/24h</span></span></p><br><p><span><span>Contrôle des stocks de mini bar (si gérés la nuit)</span></span></p><br><p><span><span>Suivi des commandes en cours ou en retard</span></span></p><br><p><span><b><span><strong>Préparation du lendemain</strong></span></b></span></p><br><p><span><span>Préparation de la feuille des arrivées du jour (Guest List, VIP, early CO)</span></span></p><br><p><span><span>Impression ou envoi du rapport opérationnel à la direction (GM, FO Manager, etc.)</span></span></p><br><p><span><span>Mise à jour du Log Book ou rapport de passation</span></span></p><br><p><span><span>Communication écrite des incidents ou points critiques du shift</span></span></p><br><p><span><b><span><strong>Fin de shift – Passation</strong></span></b></span></p><br><p><span><span>Rapport de nuit complété et envoyé</span></span></p><br><p><span><span>Brief rapide au FO ou Réception du matin (à l’arrivée du réceptionniste ou shift leader)</span></span></p><br><p><span><span>Vérification des clés, fonds de caisse, équipements remis</span></span></p><br><p><span><span>Dernière ronde rapide des zones sensibles</span></span></p><br><br><b>Qualifications:</b><br><p><span><span><strong>Profil recherché</strong></span></span></p><br><ul><li><span><span>Diplôme supérieur en management hôtelier ou équivalent.</span></span></li><li><span><span>Expérience confirmée (minimum 3–5 ans) dans un spa d’hôtel 5</span></span><span><span>★</span></span><span><span> ou </span></span><span><span>é</span></span><span><span>tablissement de luxe.</span></span></li><li><span><span>Forte orientation client et sens du détail.</span></span></li><li><span><span>Maîtrise du français et de l’anglais. Une troisième langue est un plus.</span></span></li></ul> </div>
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Job : <p>As part of our development, we are looking for a Transport Control & Billing Officer, specializing in maritime and air transport, to join our dynamic team.</p><br><br><ul><li>Manage and correct errors related to maritime and air transport operations.</li><li>Implement preventive actions to avoid recurring errors.</li><li>Ensure the entry and follow-up of multi-case invoices.</li><li>Check the conformity and consistency of supplier invoices.</li><li>Verify and control maritime and air transport operations to ensure a reliable and optimized process.</li></ul> <br> <br> Required profile : <ul><li>Training in logistics, transport, or a related field.</li><li>Good analytical skills and ability to handle errors.</li><li>Meticulousness, attention to detail, and reliability.</li><li>Autonomy and sense of responsibility.</li></ul> <br><br> </div>
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<b>Job Purpose</b> <br><p><span>Efficiently promotes and executes the day-to-day Air Arabia sales and customer services of the corresponding sales shop to achieve set targets and objectives. Properly handles/directs customers’ inquiries and complaints in the right channel to enhance the customers’ experience and ensure their satisfaction. </span></p><br><br><b>Key Result Responsibilities</b> <br><ul><li><span>Works on promoting Air Arabia sales and customer activities as per guidance of Supervisor/Manager and in line with the policies and procedures, these activities include but not limited to tickets, packages, holidays, visas, insurance, car rental, etc. </span></li><li><span>Processes reservations, travel bookings, and modifications on bookings for walk-in/calling customers and agents, issues tickets and finalizes all necessary travel arrangements thru the system.</span></li><li><span>Implements cross-selling techniques identified by the company to promote its products and services and to achieve the individual target set for him/her.</span></li><li><span>Follows up on all updates and new products or systems introduced by the company to maintain solid and proper knowledge of the company’s services and products.</span></li><li><span>Contributes to maximizing sales and profitability by selling ancillaries, insurance, holiday packages, visas, and air rewards. Educates customers on all new promotions, campaigns, special offers, and refers them to specialized personnel when needed.</span></li><li><span>Establishes contact with current and potential customers to recover/enhance sales and build trust and credibility at customers’ level. Participates in outdoor promotions and sales blitz to promote the company's products and corporate image.</span></li></ul><br>.
<br><ul><li><span>Responds to all customers’ inquiries and handles/directs their complaints raised by visits, calls, emails, etc. immediately and effectively ensuring a positive image of Air Arabia is always reflected.</span></li><li><span>Handles all customers in a friendly welcoming attitude and refrains from any attitude that might lead to customer dissatisfaction.</span></li><li><span>Communicates with airport team and visa check team to coordinate check-in procedures and formalities with assigned parties whenever required. </span></li><li><span>Notifies customers with any changes or modifications on the flights such as delay, cancellations, others, etc.</span></li><li><span>Processes /monitors visa applications and cancellations thru the proper channel in line with the Air Arabia general policies and procedures. </span></li><li><span>Maintains the company’s property such as publications, brochures, equipment, office, waiting area, etc. in a good condition keeping in mind the Air Arabia corporate image.</span></li></ul><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span>Bachelor degree in Tourism/Management or equivalent.</span></li><li><span>Additional qualification in Aviation/IATA/Tourism is a plus.</span></li><li><span>Proficient in Microsoft Office: Word, Excel, Power Point.</span></li><li><span>Good in English and French Languages (Arabic where necessary).</span></li><li><span>Acceptable knowledge in Airline/Travel products and services.</span></li><li><span>Capable of understanding customers’ problems and directing them in the right channel.</span></li><li><span>Effective communication skills to utilize in building sales and marketing techniques.</span></li><li><span>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</span></li><li><span>Capable of recommending alternate solutions to customers’ problems.</span></li><li><span>Effective persuasive, negotiation, and problem solving skills.</span></li><li><span>Ability to work for long hours and under pressure.</span></li><li><span>Employs interpersonal relations to support company’s objectives.</span></li></ul><br><b>Work Experience</b> <br><ul><li><span>1-2 years of experience in a customer service industry, preferably in Travel/Airline or tourism.</span></li><li><span>Fresh graduates may be considered for this role given they demonstrate the required competencies.</span></li></ul><br><br> </div>
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Job : <p><strong>1. In-depth analysis of files and study strategy</strong><br>• Examine tender documents (public and private) and identify critical or high-stakes points<br>• Analyze architectural, technical, environmental, and economic constraints<br>• Evaluate technical and contractual risks of the project and propose suitable response strategies<br>• Participate in study kick-off meetings with the Sales Department, the Pricing Engineering Manager, and the Methods Department<br>• Ensure technical coordination of studies from the consultation phase<br><strong>2. Production and supervision of price studies</strong><br>• Define technical and economic assumptions for costing<br>• Perform detailed measurements and quantities or supervise those done by technicians<br>• Cost direct and indirect expenses: materials, labor, subcontracting, equipment, lifting, logistics<br>• Integrate costs related to safety, access, and phasing constraints<br>• Validate the overall consistency of the costing and the accuracy of the assumptions made<br>• Verify compliance of studies with DTUs, Eurocodes, and applicable regulations<br>• Decide between different technical and financial options<br><strong>3. Development and validation of offers</strong><br>• Build the most competitive economic and technical offers<br>• Write technical memos, risk analyses, and economic justifications<br>• Consolidate price tables and check bid forms before submission<br>• Participate in offer presentations to the client or the contracting authority<br>• Ensure consistency between the technical offer and contractual requirements<br>• Make sure proposals include safety, quality, and site feasibility principles<br><strong>4. Coordination and transversal support</strong><br>• Coordinate interactions between the Pricing Engineering Department, the Methods Department, Purchasing, and Operations<br>• Monitor technicians' studies and verify the quality and consistency of their deliverables<br>• Participate in implementing technical options validated by the Methods and Operations departments<br>• Act as the technical and economic point of contact for complex offers<br>• Represent the Pricing Studies department in inter-departmental or coordination meetings<br><strong>5. Capitalization and continuous improvement</strong><br>• Formalize and share feedback from delivered studies and completed projects<br>• Update the database of ratios and unit prices<br>• Identify technical and economic market developments<br>• Propose optimizations for costing processes, tools, or methodologies<br>• Participate in training and support for new study engineers or technicians</p><br><br> <br> <br> Required profile : <p>• Master's degree (5 years of higher education) in Construction Economics, Civil Engineering, Building Envelope<br>• Proven expertise in pricing study tools and procedures<br>• In-depth knowledge of the facades, cladding, and waterproofing sector<br>• Ability to work collaboratively across departments and to drive offer strategy</p><br><br> <br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Logistics HUB Manager, your responsibilities will include: - Optimizing stock levels (floating, air, and non-air consumables) - Formulating recommendations to improve replenishment management (reorder points, MTO) - Alerting air and non-air buyers and suppliers about stock levels - Monitoring consumption and stock levels - Monitoring standard exchanges and requests for floating stock - Tracking the lifecycle of spare parts in coordination with the configuration - Managing the organization of stock locations in the warehouses (spare, floating, sales) - Supervising and controlling the activities conducted by the logistics provider, including cycle counts and annual inventories - Performing periodic reviews of SAP settings for parts stored at reorder points - Implementing cycle counts, analyzing discrepancies, and taking corrective and preventive actions - Developing budgets and ROFOs within the scope of spare parts and steering wheel stores - Be the SAESM focal point during meetings with the Group: slow movers, ROFOs and VEX monitoring, and lead cascading improvement actions - Manage the inventory management dashboard</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You hold a Master's degree (Bac+5) in Industrial Engineering, Logistics, Finance, Management Control, or a related field. You have at least 8 years of professional experience in a similar role, ideally gained in the aerospace sector or an industrial environment.</font></font></p>
<p>Description du poste Develop and maintain high-voltage electrical drawings and engineering documentation for 110 kV / 15 kV substations using Engineering Base (E-Base) Create and update single-line diagrams, wiring diagrams, terminal plans and interconnection schematics Define and manage interfaces between switchgear, protection systems, control-command systems and auxiliary AC/DC power supplies Produce and maintain engineering deliverables, including cable schedules, signal lists, equipment lists and technical documentation Analyze customer requirements and ensure compliance with applicable electrical standards and project specifications Perform technical reviews and validate the quality and consistency of engineering documentation Assess design changes and evaluate their impact on substation architecture and system interfaces Support troubleshooting activities and contribute to root cause analysis of technical issues Propose and implement technical solutions to ensure system reliability and project compliance Collaborate with multidisciplinary engineering teams and project stakeholders throughout the project lifecycle Prepare technical reports, review minutes and design documentation in English Ensure compliance with project milestones, engineering processes and quality objectives</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Profile :</strong> Master s degree (BAC+5) in Electrical Engineering or Power Systems 5 to 7 years of experience in the design of HV/MV substations</p><p><strong>High-Voltage Electrical Engineering</strong></p><ul><li>Strong knowledge of High-Voltage (HV) and Medium-Voltage (MV) substations and electrical distribution systems</li><li>Experience in developing and reviewing high-voltage electrical drawings, including single-line diagrams, wiring diagrams and interconnection schematics</li><li>Good understanding of protection, control-command and auxiliary power supply systems</li></ul><p><strong>Electrical Design & Engineering Documentation</strong></p><ul><li>Experience in electrical design and documentation for substation projects</li><li>Ability to analyze technical specifications and translate requirements into engineering deliverables</li><li>Knowledge of electrical standards and engineering best practices</li><li>Ability to ensure technical consistency, quality and traceability of engineering documentation</li></ul><p><strong>Engineering Base (E-Base)</strong></p><ul><li>Strong proficiency in Engineering Base (mandatory)</li><li>Experience in creating, updating and managing electrical schematics and project documentation within E-Base</li><li>Ability to generate and maintain engineering deliverables, including cable lists, terminal plans, equipment lists and signal matrices</li></ul><p><strong>Technical Analysis & Problem Solving</strong></p><ul><li>Strong technical analysis and troubleshooting skills</li><li>Ability to assess design changes and evaluate their impact on system architecture and interfaces</li><li>Experience in root cause analysis and definition of corrective actions</li><li>Structured and analytical approach to problem-solving</li></ul><p><strong>Collaboration & Communication</strong></p><ul><li>Strong communication and stakeholder management skills</li><li>Ability to work effectively with multidisciplinary engineering teams</li><li>Experience participating in technical reviews and design validation activities</li><li>Ability to work in an international project environment</li></ul><p><strong>Languages</strong></p><ul><li>Professional proficiency in English (written and spoken)</li><li>German is considered a plus, but not mandatory.</li></ul>
<p>Develop and maintain high-voltage electrical drawings and engineering documentation for 110 kV / 15 kV substations using Engineering Base (E-Base)</p><p>Create and update single-line diagrams, wiring diagrams, terminal plans and interconnection schematics</p><p>Define and manage interfaces between switchgear, protection systems, control-command systems and auxiliary AC/DC power supplies</p><p>Produce and maintain engineering deliverables, including cable schedules, signal lists, equipment lists and technical documentation</p><p>Analyze customer requirements and ensure compliance with applicable electrical standards and project specifications</p><p>Perform technical reviews and validate the quality and consistency of engineering documentation</p><p>Assess design changes and evaluate their impact on substation architecture and system interfaces</p><p>Support troubleshooting activities and contribute to root cause analysis of technical issues</p><p>Propose and implement technical solutions to ensure system reliability and project compliance</p><p>Collaborate with multidisciplinary engineering teams and project stakeholders throughout the project lifecycle</p><p>Prepare technical reports, review minutes and design documentation in English</p><p>Ensure compliance with project milestones, engineering processes and quality objectives</p><p><strong>Desired Candidate Profile</strong></p><h2>Profile :</h2><ul><li>Master s degree (BAC+5) in Electrical Engineering or Power Systems</li><li>5 to 7 years of experience in the design of HV/MV substations</li><li>High-Voltage Electrical Engineering: Strong knowledge of High-Voltage (HV) and Medium-Voltage (MV) substations and electrical distribution systems</li><li>Experience in developing and reviewing high-voltage electrical drawings, including single-line diagrams, wiring diagrams and interconnection schematics</li><li>Good understanding of protection, control-command and auxiliary power supply systems</li><li>Electrical Design & Engineering Documentation: Experience in electrical design and documentation for substation projects</li><li>Ability to analyze technical specifications and translate requirements into engineering deliverables</li><li>Knowledge of electrical standards and engineering best practices</li><li>Ability to ensure technical consistency, quality and traceability of engineering documentation</li><li>Engineering Base (E-Base): Strong proficiency in Engineering Base (mandatory)</li><li>Experience in creating, updating and managing electrical schematics and project documentation within E-Base</li><li>Ability to generate and maintain engineering deliverables, including cable lists, terminal plans, equipment lists and signal matrices</li><li>Technical Analysis & Problem Solving: Strong technical analysis and troubleshooting skills</li><li>Ability to assess design changes and evaluate their impact on system architecture and interfaces</li><li>Experience in root cause analysis and definition of corrective actions</li><li>Structured and analytical approach to problem-solving</li><li>Collaboration & Communication: Strong communication and stakeholder management skills</li><li>Ability to work effectively with multidisciplinary engineering teams</li><li>Experience participating in technical reviews and design validation activities</li><li>Ability to work in an international project environment</li><li>Languages: Professional proficiency in English (written and spoken)</li><li>German is considered a plus, but not mandatory.</li></ul>
<p><b><br></b></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Job Title: Customer Support Coordinator</b></font></font></p><p>Localisation : Casablanca</p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Department: Customer Support Service (Casablanca & France)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting line: Casablanca Manager</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Job Description</b></font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Casablanca Manager, the employee will be part of the Customer Support team for Casablanca and France. In this role, they will be primarily responsible for dispatching incoming requests received by phone (in case of high call volume), email, and via the Customer Portal. Following their onboarding, the employee will receive training on internal software to successfully carry out the tasks described below. The position offers opportunities for growth, and responsibilities may expand based on the candidate's professional development.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main missions</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the dispatch of incoming requests (telephone, emails, Customer Portal).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">R to receive calls when all technicians are online.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Create troubleshooting tickets and assign them to the relevant technicians.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Create and assign CANECO & SEE troubleshooting tickets from requests received via: the Technical Support email box, the Customer Portal, the sales team.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow up on unclosed tickets.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare a monthly report on the progress of ticket closure for the Customer Support Manager France.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow up on feedback from satisfaction surveys and create follow-up tickets for dissatisfied customers.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Update tools and databases: customer ticket management software, CRM, knowledge base and technical solutions.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Training and evolution</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Initial training on internal tools and software.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Progressive development of technical and operational skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">evolution of missions based on performance and service needs.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Fluency in French and English (written and spoken) is essential.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good organizational and prioritization skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer service orientation</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in a dynamic environment</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience with CRM or ticketing tools is a plus</font></font></li></ul>
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Company culture : <p><strong>HUIR – International University Hospital of Rabat</strong> operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong <strong>innovation dimension</strong>, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role.
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<br> Job : <p>You will be responsible for ensuring the optimization and safety of examinations and treatments involving ionizing radiation (PET/CT, SPECT/CT, targeted radionuclide therapy, theranostics, etc.).</p><br><br><p>Key responsibilities include:</p><br><br><p><strong>1. Quality Control and Equipment Management:</strong></p><br><br><p>Quality assurance:</p><br><br><ul><li>Quality control of equipment upon reception and regularly during clinical use.</li><li>Define and perform quality control protocols (daily, weekly, annual) for various equipment.</li></ul><p>Maintenance and calibration:</p><br><br><ul><li>Supervise the maintenance of hot lab equipment (shielded hoods, activity meters, etc.), Gamma cameras (PET/CT, SPECT/CT), counting probes, and radiation protection instruments.</li></ul><p><br>Fleet management:</p><br><br><ul><li>Participate in the selection of new equipment in collaboration with users during the development of specifications, testing of devices, etc.</li><li>Participate in the material vigilance process.</li></ul><p><br><strong>2. Dosimetry and Dose Optimization:</strong></p><br><br><ul><li>Patient dosimetry: Evaluate and calculate doses delivered to the patient during diagnostic examinations and treatments (e.g., targeted radionuclide therapy, theranostics, etc.).</li><li>Dosimetric calculation before therapy and evaluation of doses to organs and target areas.</li><li>Dosimetric evaluation in case of incidents.</li><li>Reference levels: Participate in the annual dosimetric evaluation and transmit dose records to the occupational physician.</li><li>Protocols: Optimize acquisition and reconstruction parameters to ensure maximum image quality with the lowest possible dose (ALARA principle).</li></ul><p><br><strong>3. Radiation Protection</strong></p><br><br><p>Protection of workers, patients, and the public:</p><br><br><ul><li>Ensure correct signage of service zones,</li><li>Promote a culture of information and communication in radiation protection.</li><li>Monitor staff exposure (doctors, technicians, nurses, secretaries, caregivers, etc.).</li><li>Participate in patient radiation protection and dose control.</li><li>Participate in informing patients and their companions about radiation protection.</li><li>Participate in the development of diagnostic reference levels and the estimation of doses received by the population.</li><li>Waste management: Validate procedures for the evacuation and decay of radioactive waste.</li></ul><p><strong>4. Research, Innovation, and Teaching</strong></p><br><br><p>The medical physicist may be assigned activities that complement regulatory obligations and can also be integrated into the service's medical research team:</p><br><br><ul><li>Contribute to the implementation of new techniques (new radiotracers, gamma, beta, or alpha-emitting isotopes).</li><li>Training/Teaching: Participate in theoretical and practical training sessions for the service's medical and paramedical staff, particularly in radiation protection, dosimetry, and medical physics.</li><li>Participate in university teaching activities: Conduct biophysics practical sessions.</li><li>Participate in continuous training and supervision within the service for residents, interns, technicians, students, and trainees, particularly in dosimetry, radiation protection, and quality control.</li><li>Participate in the supervision of final theses for technicians and students from the institution's university programs in dosimetry, radiation protection, and medical physics.</li><li>Participate in the establishment of DU (University Diploma) or Master's programs, in collaboration with the head of the department.</li><li>Clinical research: Collaborate on service research projects related to quantification in diagnostics, therapy, radiation protection, quality control, and dosimetry. </li></ul> <br> Required profile : <p>Education:</p><br><br><ul><li>Master's degree or engineering degree in physics.</li><li>Specialized training in:</li></ul><br><p> Radiotherapy</p><br><br><p> Nuclear medicine</p><br><br><p> Diagnostic radiology</p><br><br><p> Radiation protection</p><br><br><p>Experience:</p><br><br><p>Proven experience (5 years minimum) in similar roles. </p><br><br> <br><br> </div>