Air Conditioning Technician Jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide strategic legal advice to Management and operational teams on all matters relating to business law, maritime law, transport, insurance, and litigation.</p><p>Draft, negotiate, and secure complex commercial contracts (clients, partners, service providers, agents, insurers, etc.) in accordance with Head Office (HO) procedures.</p><p>Oversee and manage litigation and pre-litigation matters, in coordination with external counsel, experts, and insurers, in line with HO instructions.</p><p>Ensure proactive legal risk management and contribute to the implementation of compliance best practices.</p><p>Contribute to the definition and implementation of the regional legal strategy, in alignment with Group guidelines.</p><p>Supervise, train, and support members of the local legal team, where applicable.</p><p>Represent the legal function before internal and external stakeholders (authorities, partners, clients, advisors).</p><p>Please ensure you are familiar with the CMA CGM Corporate Internal Mobility guidelines</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Led by Rodolphe Saad , the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.</p><p>Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group s shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.</p><br> <p>Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.<br> Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.</p><br> <p>Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.</p><br> <ul> <li>Provide strategic legal advice to Management and operational teams on all matters relating to business law, maritime law, transport, insurance, and litigation.</li> <li>Draft, negotiate, and secure complex commercial contracts (clients, partners, service providers, agents, insurers, etc.) in accordance with Head Office (HO) procedures.</li> <li>Oversee and manage litigation and pre-litigation matters, in coordination with external counsel, experts, and insurers, in line with HO instructions.</li> <li>Ensure proactive legal risk management and contribute to the implementation of compliance best practices.</li> <li>Contribute to the definition and implementation of the regional legal strategy, in alignment with Group guidelines.</li> <li>Supervise, train, and support members of the local legal team, where applicable.</li> <li>Represent the legal function before internal and external stakeholders (authorities, partners, clients, advisors).</li> </ul> <br> <p>Please ensure you are familiar with the CMA CGM Corporate Internal Mobility guidelines</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br> Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br> This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br> <strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry. </p><br><br> <br> Job : <p><strong>Job Purpose</strong></p><br><br><p>Efficiently promotes and executes the day-to-day Air Arabia sales and customer services of the corresponding sales shop to achieve set targets and objectives. Properly handles/directs customers' inquiries and complaints in the right channel to enhance the customers' experience and ensure their satisfaction.</p><br><br><p><strong>Key Result Responsibilities</strong></p><br><br><ul><li>Works on promoting Air Arabia sales and customer activities as per guidance of Supervisor/Manager and in line with the policies and procedures, these activities include but not limited to tickets, packages, holidays, visas, insurance, car rental, etc.</li><li>Processes reservations, travel bookings, and modifications on bookings for walk-in/calling customers and agents, issues tickets and finalizes all necessary travel arrangements thru the system.</li><li>Implements cross-selling techniques identified by the company to promote its products and services and to achieve the individual target set for him/her.</li><li>Follows up on all updates and new products or systems introduced by the company to maintain solid and proper knowledge of the company's services and products.</li><li>Contributes to maximizing sales and profitability by selling ancillaries, insurance, holiday packages, visas, and air rewards. Educates customers on all new promotions, campaigns, special offers, and refers them to specialized personnel when needed.</li><li>Establishes contact with current and potential customers to recover/enhance sales and build trust and credibility at customers' level. Participates in outdoor promotions and sales blitz to promote the company's products and corporate image.</li><li>Responds to all customers' inquiries and handles/directs their complaints raised by visits, calls, emails, etc. immediately and effectively ensuring a positive image of Air Arabia is always reflected.</li><li>Handles all customers in a friendly welcoming attitude and refrains from any attitude that might lead to customer dissatisfaction.</li><li>Communicates with airport team and visa check team to coordinate check-in procedures and formalities with assigned parties whenever required.</li><li>Notifies customers with any changes or modifications on the flights such as delay, cancellations, others, etc.</li><li>Processes /monitors visa applications and cancellations thru the proper channel in line with the Air Arabia general policies and procedures.</li><li>Maintains the company's property such as publications, brochures, equipment, office, waiting area, etc. in a good condition keeping in mind the Air Arabia corporate image.&nbsp;</li></ul> <br> <br> Required profile : <p><strong>Qualifications (Academic, training, languages)</strong></p><br><br><ul><li>Bachelor degree in Tourism/Management or equivalent.</li><li>Additional qualification in Aviation/IATA/Tourism is a plus.</li><li>Proficient in Microsoft Office: Word, Excel, Power Point.</li><li>Good in English and French Languages (Arabic where necessary).</li><li>Acceptable knowledge in Airline/Travel products and services.</li><li>Capable of understanding customers' problems and directing them in the right channel.</li><li>Effective communication skills to utilize in building sales and marketing techniques.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Capable of recommending alternate solutions to customers' problems.</li><li>Effective persuasive, negotiation, and problem solving skills.</li><li>Ability to work for long hours and under pressure.</li><li>Employs interpersonal relations to support company's objectives.</li></ul><p><strong>Work Experience</strong></p><br><br><ul><li>1-2 years of experience in a customer service industry, preferably in Travel/Airline or tourism.</li><li>Fresh graduates may be considered for this role given they demonstrate the required competencies.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <ul><li>Develop and maintain high-voltage electrical drawings and engineering documentation for 110 kV / 15 kV substations using Engineering Base (E-Base)</li><li>Create and update single-line diagrams, wiring diagrams, terminal plans and interconnection schematics</li><li>Define and manage interfaces between switchgear, protection systems, control-command systems and auxiliary AC/DC power supplies</li><li>Produce and maintain engineering deliverables, including cable schedules, signal lists, equipment lists and technical documentation</li><li>Analyze customer requirements and ensure compliance with applicable electrical standards and project specifications</li><li>Perform technical reviews and validate the quality and consistency of engineering documentation</li><li>Assess design changes and evaluate their impact on substation architecture and system interfaces</li><li>Support troubleshooting activities and contribute to root cause analysis of technical issues</li><li>Propose and implement technical solutions to ensure system reliability and project compliance</li><li>Collaborate with multidisciplinary engineering teams and project stakeholders throughout the project lifecycle</li><li>Prepare technical reports, review minutes and design documentation in English</li><li>Ensure compliance with project milestones, engineering processes and quality objectives</li></ul> <br> Required profile : <p><strong>Profile: </strong></p><br><br><ul><li>Master's degree (BAC+5) in Electrical Engineering or Power Systems</li><li>5 to 7 years of experience in the design of HV/MV substations</li></ul><p><strong>High-Voltage Electrical Engineering</strong></p><br><br><ul><li>Strong knowledge of High-Voltage (HV) and Medium-Voltage (MV) substations and electrical distribution systems</li><li>Experience in developing and reviewing high-voltage electrical drawings, including single-line diagrams, wiring diagrams and interconnection schematics</li><li>Good understanding of protection, control-command and auxiliary power supply systems</li></ul><p><strong>Electrical Design &amp; Engineering Documentation</strong></p><br><br><ul><li>Experience in electrical design and documentation for substation projects</li><li>Ability to analyze technical specifications and translate requirements into engineering deliverables</li><li>Knowledge of electrical standards and engineering best practices</li><li>Ability to ensure technical consistency, quality and traceability of engineering documentation</li></ul><p><strong>Engineering Base (E-Base)</strong></p><br><br><ul><li>Strong proficiency in Engineering Base (mandatory)</li><li>Experience in creating, updating and managing electrical schematics and project documentation within E-Base</li><li>Ability to generate and maintain engineering deliverables, including cable lists, terminal plans, equipment lists and signal matrices</li></ul><p><strong>Technical Analysis &amp; Problem Solving</strong></p><br><br><ul><li>Strong technical analysis and troubleshooting skills</li><li>Ability to assess design changes and evaluate their impact on system architecture and interfaces</li><li>Experience in root cause analysis and definition of corrective actions</li><li>Structured and analytical approach to problem-solving</li></ul><p><strong>Collaboration &amp; Communication</strong></p><br><br><ul><li>Strong communication and stakeholder management skills</li><li>Ability to work effectively with multidisciplinary engineering teams</li><li>Experience participating in technical reviews and design validation activities</li><li>Ability to work in an international project environment</li></ul><p><strong>Languages</strong></p><br><br><ul><li>Professional proficiency in English (written and spoken)</li><li>German is considered a plus, but not mandatory.</li></ul> <br><br> </div>

Mission <div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage product development through to the various project milestones.</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate tradespeople and suppliers.</font></font><br> </li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing technical convergence and product evolution.</font></font><br> </li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow the digital and physical validations.</font></font><br> </li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing risks, open issues and action plans.</font></font><br> </li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure product/process convergence.</font></font></li> </ul> </div> Profile <div> <p> </p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of our business development, we are looking for experienced Engineers &amp; Technicians to strengthen our teams in various product development areas:</font></font></p> <p> </p> <p></p> </div>

<p>For one of our international clients, our ESN is looking for a Lead Support L1/L2. As a true operational reference, you will manage proximity and remote support activities, guarantee the quality of service delivered to customers, and support the skill development of technicians.</p><p>Main missions</p><p>Support Activity Management</p><ul><li>Supervise the daily activity of L1 and L2 support teams.</li><li>Ensure compliance with SLAs and contractual commitments.</li><li>Prioritize incidents and coordinate resolution actions.</li><li>Track performance indicators (KPIs) and produce associated reports.</li><li>Organize and lead team meetings and operational reviews.</li></ul><p>Incident and Request Management</p><ul><li>Intervene on complex or critical incidents requiring advanced expertise.</li><li>Ensure escalation to L3 teams, editors, or suppliers when necessary.</li><li>Guarantee the quality of ticket processing and adherence to procedures.</li><li>Participate in crisis management and escalation cells.</li></ul><p>Functional Management and Support</p><ul><li>Functionally supervise L1 and L2 technicians.</li><li>Allocate workload and optimize available resources.</li><li>Train and support employees in their skill development.</li><li>Ensure the application of ITIL best practices and internal processes.</li></ul><p>Continuous Improvement</p><ul><li>Identify areas for improvement in support processes.</li><li>Participate in the creation and updating of the knowledge base.</li><li>Propose actions to reduce recurring incident volumes.</li><li>Contribute to transformation projects and improvement of support tools.</li></ul><p>Customer Relations</p><ul><li>Be the preferred customer contact for operational matters.</li><li>Participate in follow-up committees and service reviews.</li><li>Ensure proactive communication on major incidents and action plans.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Technical Skills</h2><ul><li>Systems and Environments</li><li>Windows 10/11</li><li>Windows Server</li><li>Microsoft 365</li><li>Active Directory / Azure AD (Entra ID)</li><li>Exchange Online</li><li>Teams</li><li>Intune (appreciated)</li><li>Networks</li><li>TCP/IP</li><li>LAN / WAN</li><li>VPN</li><li>Wi-Fi</li><li>DNS / DHCP</li><li>Tools</li><li>ITSM Tools (ServiceNow, EasyVista, GLPI, Jira Service Management, etc.)</li><li>Remote control tools</li><li>Supervision and monitoring</li><li>Microsoft Office Suite</li><li>Methodologies</li><li>ITIL Foundation or equivalent</li><li>Incident, Problem, and Change Management</li></ul><h2>Profile</h2><ul><li>Training: Bachelor's degree (Bac +3) to Master's degree (Bac +5) in IT, Networks, or Information Systems.</li><li>Experience: Significant experience in L1/L2 user support. Initial successful experience in coordinating or managing a support team. Experience in a multi-site environment and/or ESN is highly appreciated.</li><li>Behavioral Skills: Leadership and ability to federate a team. Excellent customer service skills. Analytical and problem-solving skills. Priority management and stress resistance. Team spirit and communication skills. Rigor, autonomy, and proactivity.</li><li>Performance Indicators (KPIs): SLA compliance. First-level resolution rate. Average incident processing time. Customer satisfaction (CSAT). Number of recurring incidents. Quality and completeness of documentation.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>We are looking for Maintenance Technicians in several cities whose missions will be:</p><br><br><ul><li>Ensure quality repairs guaranteeing customer satisfaction</li><li>Perform necessary tests (mechanical, electrical, and electronic tests...)</li><li>Perform safety and electronic settings on the vehicle</li><li>Reconcile the work requested on the work order with the work performed</li><li>Prepare a report of the work carried out on the work order, etc...</li></ul> <br> Required profile : <p>Holder of a Bac +2 (equivalent to a two-year post-secondary degree) in a Technical field with at least 1 year of experience in a similar role.</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Production Agent provides technical support via the hotline and ensures the operational monitoring of fiber connection interventions. In direct contact with field technicians and clients, he/she ensures the quality of service and the smooth coordination of operations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Confirmed experience in technical hotline or customer support</li><li>Basic technical knowledge in fiber connection (FTTH)</li><li>Ideally, initial experience in telecommunications</li><li>Excellent oral communication in French</li><li>Customer service skills</li><li>Responsiveness, organizational skills, flexibility</li><li>Knowledge of operator tools (SFR) is desirable</li><li>Team spirit and ability to manage emergencies</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Scope&nbsp;</p><br> <p><span><span><span><span><span><span><span><span>The Air Freight Product Manager is responsible of leading the product operationally and commercially across the country. The role ensures efficient planning, direction and coordination of the activities. He ensures continuous improvement in customer service through clearly communicating customer expectations and managing the implementation of necessary operational and customer service practices. He encourage open dialogue with all operational employees, sales force and management to achieve best practice performance and ensure alignment of objectives, strategies and tactics to meet those objectives He motivates through clear leadership and guidance as well as honest dialogue and </span></span></span></span></span></span></span></span><span><span><span><span><span><span><span><span>pro active</span></span></span></span></span></span></span></span><span><span><span><span><span><span><span><span> personnel management and team building, He drives and supports continuous profitability optimization through processes improvement and re engineering . He monitors exceptional incidents and conducts investigation on incident with the recommended corrective action</span></span></span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span><span><span><span>Responsibilities</span></span></span></span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span><span><span><span><span><span>Strategic</span></span></span></span></span></span></span></span><span><span><span><span><span><span><span>: </span></span></span></span></span></span></span></span></span></span></p><br> <span><span><span><span><span><span>•</span></span></span><span><span><span><span><span><span><span>Development and implementation of the commercial strategy for the air freight product in Morocco . </span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span>•</span></span></span><span><span><span><span><span><span><span>Service provider management and development to support the best-in-class service procurement </span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span>•</span></span></span><span><span><span><span><span><span><span>Best in class response to RFQs and RFIs.</span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span>•</span></span></span><span><span><span><span><span><span><span>Fully complaint operation.</span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span>•</span></span></span><span><span><span><span><span><span><span>Achieve air freight financial target </span></span></span></span></span></span></span></span></span></span><br> <p><span><span><span><span><span><span><span><span><span><span><span>Tactical:</span></span></span></span></span></span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span><span><span><span><span>Operations</span></span></span></span></span></span></span></span></span></span></p><br> <span><span><span><span><span><span>•</span></span></span><span><span><span><span><span><span><span>Develop and execute operational plan to achieve business objectives on Morocco. </span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span>•</span></span></span><span><span><span><span><span><span><span>Drive operational efficiency to ensure business performance improvement . </span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span>•</span></span></span><span><span><span><span><span><span><span>Support &amp; guide sale operation team at Morocco </span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span>•</span></span></span><span><span><span><span><span><span><span>Prepare , execute , monitor and update on regular basis the business plan for Morocco&nbsp; </span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span>•</span></span></span><span><span><span><span><span><span><span>skill and knowledge to obtain co-operation and support from major origin and gateways is the focal point . </span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span>•</span></span></span><span><span><span><span><span><span><span>Develop excellent relation with carrier , vendor , local authorities . </span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span>•</span></span></span><span><span><span><span><span><span><span>Monitor and improve departmental productivity indicators </span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span>•</span></span></span><span><span><span><span><span><span><span>Instill and foster climate of consistent and complete&nbsp; compliance </span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span>•</span></span></span><span><span><span><span><span><span><span>Focus on digitalization and other creative solution for improved efficiency and accuracy </span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span>•</span></span></span><span><span><span><span><span><span><span>regularly read and review business and trade journals and attend industry events to further market and industry knowledge . </span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span>•</span></span></span><span><span><span><span><span><span><span>Adherence to Data integrity KPIs.</span></span></span></span></span></span></span></span></span></span><br> <p><span><span><span><span><span><span><span><span><span><span>Customers: </span></span></span></span></span></span></span></span></span></span></p><br> <span><span><span><span><span><span>•</span></span></span><span><span><span><span><span><span><span>actively support sales and customer retention , regularly meet customers to understand their expectations and aligning solutions to cater their needs .</span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span>•</span></span></span><span><span><span><span><span><span><span>complete 8-10 sales and/or retention calls per month . </span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span>•</span></span></span><span><span><span><span><span><span><span>act as they key sponsor for at least 2 customers to grow business with them for all products and services . </span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span>•</span></span></span><span><span><span><span><span><span><span>pro-actively provide pricing alternatives , routing solutions and technical assistance to customers. </span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span>•</span></span></span><span><span><span><span><span><span><span>work with Operation and Sales team &amp; guide them for timely response on proposal , quotation or information and with market competitive pricing . </span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span>•</span></span></span><span><span><span><span><span><span><span>Growing export business in Morocco </span></span></span></span></span></span></span></span></span></span><br> <p><span><span><span><span><span><span><span><span><span><span>Finance </span></span></span></span></span></span></span></span></span></span></p><br> <span><span><span><span><span><span>•</span></span></span><span><span><span><span><span><span><span>monthly review Morocco P&amp;L , productivity results and goals . </span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span>•</span></span></span><span><span><span><span><span><span><span>review and achieve the planned product net revenue and yield . </span></span></span></span></span></span></span></span></span></span><br> <p><span><span><span><span><span><span><span>support airfreight team in development of their tactical business plan </span></span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span><span><span><span><span>People</span></span></span></span></span></span></span><span><span><span><span><span><span><span>: </span></span></span></span></span></span></span></span></span></span></p><br> <span><span><span><span><span><span>•</span></span></span><span><span><span><span></span></span></span></span></span></span></span> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: For one of our international clients, our IT services company is looking for a Level 1/Level 2 Support Lead. As a true operational expert, you will manage the local and remote support activities, guarantee the quality of service delivered to clients, and support the skills development of technicians.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b><br></b></font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Main missions</b></font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Management of Support Activities</font></font><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise the daily activity of the N1 and N2 support teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with SLAs and contractual commitments.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prioritize incidents and coordinate resolution actions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor key performance indicators (KPIs) and produce associated reports.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organize and lead team meetings and operational points.</font></font></li></ul></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Incident and request management</font></font><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responding to complex or critical incidents requiring advanced expertise.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure escalation to N3 teams, publishers or suppliers when necessary.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the quality of ticket processing and compliance with procedures.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in crisis management and escalation cells.</font></font></li></ul></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Functional management and support</font></font><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To provide functional supervision to N1 and N2 technicians.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To distribute the workload and optimize available resources.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To train and support employees in their skills development.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the application of ITIL best practices and internal processes.</font></font></li></ul></li><li>Am lioration continue<ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify areas for improvement in support processes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the creation and updating of the knowledge base.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Propose actions aimed at reducing the volume of recurring incidents.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to projects for the transformation and improvement of support tools.</font></font></li></ul></li><li>Relation client<ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">to be the preferred point of contact for clients on operational matters.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in monitoring committees and service reviews.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure proactive communication on major incidents and action plans.</font></font></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Comp tences techniques</p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Systems and Environments</font></font><ul><li>Windows 10/11</li><li>Windows Server</li><li>Microsoft 365</li><li>Active Directory / Azure AD (Entra ID)</li><li>Exchange Online</li><li>Teams</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Intune (appr ci )</font></font></li></ul></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Networks</font></font><ul><li>TCP/IP</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">LAN / WAN</font></font></li><li>VPN</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Wi-Fi</font></font></li><li>DNS / DHCP</li></ul></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Tools</font></font><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ITSM tools (ServiceNow, EasyVista, GLPI, Jira Service Management, etc.)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Remote access tools</font></font></li><li>Supervision et monitoring</li><li>Suite Microsoft Office</li></ul></li><li>M thodologies<ul><li>ITIL Foundation ou quivalent</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Incident, problem and change management</font></font></li></ul></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Profile</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Education Bac +3 Bac +5 in Computer Science, Networks or Information Systems.</font></font></li><li>Exp rience<ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Significant experience in N1/N2 user support.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Successful first experience in coordinating or managing a support team.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in a multi-site environment and/or IT services company is highly valued.</font></font></li></ul></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Behavioral skills</font></font><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Leadership and ability to unite a team.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent customer service skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical and problem-solving skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Priority management and stress resistance.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit and communication skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour, autonomy and proactivity.</font></font></li></ul></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Key Performance Indicators (KPIs)</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Compliance with SLAs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">First-level solution rate.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Average incident handling time.</font></font></li><li>Satisfaction client (CSAT).</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Number of incidents r currents.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Quality and completeness of the documentation.</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mission We are looking for a Sales Engineer to strengthen our Oil-Free Air business in Morocco. The main mission is to develop sales of oil-free Portfolio : Smart Air , Industrial Cooling and Energy conversion solutions across different industrial segments. The role will focus on new equipment sales, replacement opportunities, project development, customer relationship management and proactive market coverage. The objective is to support the growth ambition of the Oil-Free Air business by developing new opportunities, increasing customer coverage and contributing to a more diversified and sustainable business base. Main Responsibilities: Develop and Manage assigned industrial segments, including customer mapping, opportunity identification and business development actions. Drive proactive customer visits, technical-commercial presentations and compressed-air systems assessments. Build and follow a strong pipeline of projects, replacements and new installations. Develop replacement opportunities from the installed base. Work closely with customers, consultants, contractors and key decision makers. Prepare and follow commercial offers in coordination with internal teams. Follow opportunities from lead generation to order closing. Coordinate with Product Specialist, Service team and internal support functions. Use CRM tools to track customer visits, opportunities, pipeline and forecast. Support business diversification and market development initiatives. Candidate Profile Engineering degree or technical background, preferably in mechanical, electrical, industrial or energy engineering. Experience in B2B industrial sales, preferably with capital equipment. Knowledge of compressors, utilities, industrial equipment or rotating machines is a strong advantage. Ability to understand customer processes and propose value-based solutions. Strong commercial mindset and ability to develop new accounts. Good communication and negotiation skills. Structured, proactive and result-oriented. Comfortable with regular customer visits and field activity. What We Expect The successful candidate should be able to increase customer coverage, create new business opportunities, convert replacement potential into orders and contribute to the sustainable growth of the Oil-Free Air business. Key Success Indicators Customer coverage and visit activity. New opportunities created. Pipeline value and quality. Order intake performance. Replacement opportunities identified and converted. CRM discipline and forecast accuracy. Development of new accounts and applications. Ability to manage a sales pipeline and work with targets. Fluent in French and Arabic; English is required for internal communication. Travel Requirements The position includes regular business travel within Morocco and occasional missions across the West &amp; Central Africa region. These missions may include customer visits, distributor support, project follow-up, business development activities, technical-commercial presentations and participation in key negotiations. The candidate must be comfortable with travel and able to operate in different industrial and multicultural environments. What we offer : A challenging role with significant growth potential. Continuous learning and development opportunities. Exposure to innovative and sustainable technologies. Career growth opportunities within Atlas Copco Group through our internal job market. An inclusive, collaborative and people-focused culture. Competitive compensation and benefits package. The opportunity to make a direct impact on industrial sustainability and energy efficiency. Contact information Talent Acquisition Team:Faycal Boukdir Email:faycal.boukdir@atlascopco.com Hiring Manager: Mehdi Hlala Our selection process includes interviews and for some roles skills assessments to gain a deeper insights into your profile. We're eager to get to know you, hear about your skills, and discuss your potential to grow with us. Contact information Talent Acquisition Team: Faycal Boukdir</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><div><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Operations Agent (M/F)</font></font></b></font></font></div><div><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><br></font></font></b></div><div><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">How to have an impact</font></font></b> </div> <div> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing transport files independently (import, export, crosstrade), including the processing of various cargoes: general cargo, Aerospace &amp; Defense (AOG), industrial products, dangerous goods (DGR), etc.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organize, supervise and orchestrate all air expeditions, ensuring compliance with KPIs, cut-off times, security constraints, and customer excellence standards.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Controlling the price offers put forward by the Pricing department and coordinating the internal and external stakeholders involved in transport is pointless.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Create and update records in operating systems while ensuring reliable, accurate data quality that meets transport requirements.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Order and coordinate services with airlines, handling agents, freight forwarders, road haulers, bonded warehouses and other stakeholders.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare and verify all required documentation (LTA/MAWB, HAWB, IATA declarations, air travel security, customs documents, certificates, etc.), manage invoicing and supplier control.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communicate regularly with clients, anticipate their needs, participate in follow-up meetings and manage complaints by implementing corrective actions.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Actively contribute to the continuous improvement of processes, the optimization of workflows and the customer experience.</font></font></li> </ul> </div> </div> <div> <div> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What we are looking for in you</font></font></b> </div> <div> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Training in international transport, logistics, supply chain or equivalent (Bac+2/+3 minimum).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 2 years of proven experience in transportation is nothing.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A good understanding of incoterms, operational processes and transport-related operating systems is useless.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Autonomy, rigor, strong sense of customer service, excellent organization, ability to work under pressure and team spirit.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bilingual level in French, Arabic and English required.</font></font></li></ul></div></div></div></section>

<p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Key Responsibilities:</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The responsibilities include, but are not limited to:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Performing major technical interventions, including Preventive Maintenance (PM).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Performing Detectability Robustness Self-Prevention (DRS) checks.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Making interventions in the shortest time possible.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Guiding Junior Technicians and Operators, as required.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Completing the necessary documentation.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Entering data into an IT system.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintaining an ordered and clean toolbox and workshop.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Working in a safe manner.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The ideal candidate shall:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma: DUT / BTS / License or similar: Electronic, mechanic, electro-mechanic, mechatronics</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Have a good command of the English language.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Have a good understanding of Safe Working and 5S Practices.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Be able to use Mobile devices for work related tasks (Intervention documentation, RTP).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Possesses good communication skills, both verbal and written.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Be responsible and mature.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Be smart and goal oriented.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Be flexible, adaptable to needs and be able to make decisions following continuous inputs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Be computer literate.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Be disciplined, motivated and willing to work in a team.</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As a Hydraulic Engineer, reporting to the Potable Water Division, you will be responsible for:<br>- Leading and carrying out potable water supply project studies in all their phases;<br>- Ensuring the design and sizing of structures (intakes, gravity and pumped supply lines, reservoirs, pumping stations, distribution networks, etc.) and preparing hydraulic calculation notes as well as cost estimates for the construction of the various structures;<br>- Developing feasibility studies, Preliminary Design Studies, Detailed Design Studies, and Tender Documents;<br>- Supervising, checking, and validating plans and technical documents prepared by technicians and draftsmen.<br>- Ensuring compliance with contractual deadlines and managing the budget allocated to each project;<br>- Ensuring coordination with clients, partners, and subcontractors;<br>- Developing and implementing the documents that constitute CID's quality management system.<br> </p><br><br> <br> <br> Required profile : <p>Graduated from an engineering school, specializing in Civil Engineering - Hydraulics, Rural Engineering, or Water and Environment.<br>Significant experience of 5 years in a similar position.<br>Proficiency in French, English, and Arabic.<br>Proficiency in technical software such as EPANET and surge analysis software.<br> </p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>You will hold one of the following positions: <strong>Crew Scheduler, Station Agent, or Assistant On Duty Manager.</strong><br>Depending on the role, you will be responsible for:</p><br><br><ul><li>Ensuring the coordination of air operations and real-time flight monitoring.</li><li>Planning and managing crew schedules in compliance with regulations.</li><li>Preparing and validating flight plans, taking into account weather, fuel, and performance constraints.</li><li>Supervising operations and making quick decisions in case of unforeseen events.</li><li>Ensuring communication between different stakeholders (crews, maintenance, operations control).</li><li>Ensuring compliance with safety standards and operational procedures.</li></ul> <br> Required profile : <p>You hold a validated <strong>Bac+3 diploma</strong> (equivalent to a Bachelor's degree) in one of the following fields: industrial engineering, IT, logistics, international trade, business management, economics, mathematics, or physics.<br>You have:</p><br><br><ul><li>A sense of service and responsibility.</li><li>Excellent organizational and priority management skills.</li><li>Good command of French (English is a plus).</li><li>Comfort with IT tools and planning systems.</li><li>The ability to work under pressure and make quick decisions.</li></ul><p><strong><span>Age: maximum 27 years old, as of 30/06/2026</span></strong><br>(Date of birth after 01/07/1998)<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>G</strong><strong>roupe Smeia</strong> operates within a <strong>well-balanced culture</strong>, with innovation forming the core of its approach through creativity, experimentation, and the encouragement of initiative. This dynamic is supported by a strong collaborative dimension, emphasizing trust, accountability, and high-quality human relationships. The company also relies on structured processes to ensure efficiency, reliability, and consistency, while maintaining a clear focus on performance and results. Together, these elements create a versatile culture that blends agility, teamwork, operational discipline, and performance orientation. </p><br><br> <br> Job : <p><strong>Your main tasks will be: </strong></p><br><br><ul><li>Be in charge of technical support for technicians at the branches assigned to them,</li><li>Follow up on technical support requests sent to the manufacturer and closely monitor recurring issues,</li><li>Ensure the availability of tools needed for repairs within the branches assigned to them,</li><li>Travel to some fleet customers to perform on-site repairs.</li></ul> <br> <br> Required profile : <p>A Bac+2 degree (equivalent to a 2-year technical college degree) specialized in Mechanical Maintenance or equivalent, with a minimum of <strong>3 years</strong> of experience in a similar role, ideally in the automotive sector, and proficiency in the following skills:</p><br><br><ul><li>Organization</li><li>Rigor</li><li>Communication skills</li><li>Team spirit</li></ul><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Airfreight ACC Specialist</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p>DHL Global Forwarding has an opening for <strong>Airfreight ACC Specialist </strong>in Morocco.</p><br><br> <p><strong><em>Join us in connecting people and improving lives! </em></strong></p><br><br> <p><strong>In this Airfreight ACC Specialist position </strong></p><br><br> <ul> <li>You will support the execution of plans and processes to implement the Air Freight (AFR) pricing strategy.</li> <li>You will assist in responding to pricing enquiries in an efficient and competitive manner.</li> <li>You will execute assigned tasks and activities while ensuring effective resource management and optimizing productivity in day-to-day operations.</li> <li>You will support the timely monitoring and accurate updating of local tariffs.</li> <li>You will prepare and submit relevant documentation for tenders.</li> <li>You will develop and maintain databases containing specific information to enable timely responses to network queries.</li> <li>You will build and maintain strong business relationships with customers and airline partners.</li> <li>You will prepare carrier performance reports and participate in performance reviews.</li> <li>You will identify opportunities to enhance services and processes to secure cost-effective and competitive pricing and negotiate competitive rates with airline suppliers while meeting required service specifications and transit time targets.</li> <li>You will stay informed about new solutions, services, lane developments, and traffic trends within the air freight industry.</li> <li>You will provide functional guidance, advice, or training to less experienced team members, where required.</li> <li>You will identify and resolve recurring issues and recommend improvements to AFR pricing methods to increase effectiveness and efficiency.</li> <li>You will work as an individual contributor without direct responsibility for leading others.</li> <li>You will influence others within your job area through the explanation of facts, policies, procedures, and best practices.</li> <li>You will collaborate and interact primarily with colleagues within your own function.</li> <li>You will build relationships with customers and key stakeholders and develop an understanding of their interests and concerns.</li> <li>You will address task-related issues appropriately to maintain effective working relationships and support successful business outcomes</li> </ul> <p><strong>Qualifications &amp; Experience</strong></p><br><br> <ul> <li>More than 2 Years’ experience</li> <li>Bachelor’s Degree or equivalent experience/qualification</li> <li>Good communication</li> <li>Good English and Arabic Both Written and Spoken</li> <li>Ability to communicate effectively on all levels</li> </ul> <ul> <li>Ability to use initiative and be a self-starter</li> </ul> <ul> <li>Education Level</li> </ul> <p> Bachelor’s Degree or equivalent experience/qualification</p><br><br> <ul> <li>Experience Level</li> </ul> <p>2 years experience</p><br><br> <ul> <li>Fluent English</li> <li>Fluent French</li> </ul> <ul> <li>Fluent Arabic</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect &amp; Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br> <p> <br>#LI-MEA</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Richbond</strong> operates within a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork play a central role in performance. The company promotes a close management approach focused on support, empowerment and strong interpersonal relationships. This collaborative foundation is complemented by a <strong>clear performance-driven mindset</strong>, emphasizing ambition, results and competitiveness. Innovation and structured processes further reinforce the culture by encouraging initiative, creativity and operational efficiency. </p><br><br> <br> Job : <p><strong>Main activities:</strong></p><br><br><p>• Ensure corrective and preventive maintenance of the machine park.</p><br><br><p>• Guarantee the proper functioning of all machines.</p><br><br><p><strong>Main missions:</strong></p><br><br><p>• Ensure preventive maintenance of machines without affecting production pace and according to the machine shutdown schedule predefined with production.<br>• Ensure corrective maintenance of machines<br>• Analyze intervention requests, identify any anomalies, contribute to providing solutions, and plan interventions<br>• Ensure compliance with safety and hygiene rules<br>• Order and track spare parts orders<br>• Place orders and track external technicians' (suppliers') maintenance interventions<br>• Analyze recurring breakdowns and propose solutions<br>• Actively participate in the installation of new equipment and ensure their operation and maintenance are taken care of</p><br><br> <br> <br> Required profile : <ul><li>Have a Bac+2 (2-year post-secondary degree) or higher in Electromechanics, Industrial Maintenance</li><li><strong>3 years</strong> of experience or more in industrial equipment maintenance</li><li>Good command of electrical, mechanical, hydraulic, and pneumatic systems</li></ul><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >You will serve as a role model for the Finance Community and beyond by living and promoting ownership culture.</span></p><ul><li>Responsible for monitoring, escalating and driving counter measures to identified Control deficiencies that impact the Control certification and/or financial performance of the Legal Entity</li><li>Together with Country Head/ Head of AC responsible for internal and external certification</li><li>Act as developer, promoter and mentor for commercial talents in the country.</li><li>You will act as the Investors Advocate by protecting the assets and driving sustainable value creation.</li><li>Ensures compliance with local laws and regulations in area of responsibility</li><li>Hold ultimate accountability for the integrity of books and records, compliance with local laws and regulations, and the effectiveness of the risk management and internal control framework guiding the implementation and administration of Finance policies, guidelines and standards across the organization.</li><li>Maintain networking with customers financial representatives, authorities and other financial institutions as well as liaising with external auditors and vendors in contractual matters.</li></ul><p>Your Qualifications &amp; Experience</p><ul><li>Bachelor s or Master s degree in Finance, Business Administration, Banking, Accounting, or a related field.</li><li>10+ years of senior Finance leadership experience, including international exposure across different countries and cultures reflected in HQ, country and regional finance functions.</li><li>Certified Public Accountant (CPA) or equivalent professional qualification is a significant advantage.</li><li>Financial acumen with thorough understanding of financial statements, GAAP/IFRS, and planning and controlling processes.</li><li>Effective business management with a proven track record of delivering measurable results.</li><li>Oversight experience including Regulatory framework, Risk and Internal Controls, and Financial support functions (Accounting, Tax, Treasury).</li><li>Tenured and diverse leadership experience across cross-hierarchical, cross-functional and inter-cultural teams.</li><li>Substantial relevant professional experience within a finance function, providing and presenting insightful financial information and commercial analysis to influence leaders across an organization.</li><li>Professional fluency in English and French (written and spoken) is essential for this role. Arabic language skills as an added advantage.</li><li>Experience in the Morocco Healthcare sector is preferable.</li><li>Development, implementation and monitoring of financial processes and internal controls, including process improvement and systems implementation.</li><li>Experience of preparing monthly accounts, forecasts, and management information.</li><li>Experience of driving change across complex organizations dealing with multiple stakeholders.</li><li>Experience in leveraging Digital technology to enhance business performance .</li></ul><p>Your Skills, Knowledge, Personality:</p><ul><li>A dynamic, hands-on leader who is equally effective working independently or collaboratively within cross-functional teams.</li><li>An analytical thinker with strong conceptual and problem-solving skills, and a demonstrated track record of delivering solutions under pressure.</li><li>Able to work in a fast-changing environment.</li><li>Strong technical knowledge.</li><li>Ability to build and maintain relationships with third parties.</li><li>Ability to deliver under pressure while maintaining full integrity of actions and high quality of output.</li><li>Analyze and present complex information in a relevant and comprehensible way, including interpreting accounting data for non-accountants.</li><li>Business Partner mindset to act as entrepreneur with strategic thinking</li><li>Integrity and transparency in financial management</li><li>Ability to identify risks &amp; opportunities and manage them adequately</li><li>Able to orchestrate diverse stakeholders through collaboration</li><li>Agility to drive organizational transformation projects</li><li>Excellent organizational skills with good end-to-end project management skills and ability to prioritize multiple tasks.</li><li>Solid proficiency in Microsoft Office and/or other financial planning software.</li><li>Excellent report-writing and communication skills.</li></ul><p>Who we are:</p><p>We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s or Master s degree in Finance, Business Administration, Banking, Accounting, or a related field.</li><li>10+ years of senior Finance leadership experience, including international exposure across different countries and cultures reflected in HQ, country and regional finance functions.</li><li>Certified Public Accountant (CPA) or equivalent professional qualification is a significant advantage.</li><li>Financial acumen with thorough understanding of financial statements, GAAP/IFRS, and planning and controlling processes.</li><li>Effective business management with a proven track record of delivering measurable results.</li><li>Oversight experience including Regulatory framework, Risk and Internal Controls, and Financial support functions (Accounting, Tax, Treasury).</li><li>Tenured and diverse leadership experience across cross-hierarchical, cross-functional and inter-cultural teams.</li><li>Substantial relevant professional experience within a finance function, providing and presenting insightful financial information and commercial analysis to influence leaders across an organization.</li><li>Professional fluency in English and French (written and spoken) is essential for this role. Arabic language skills as an added advantage.</li><li>Experience in the Morocco Healthcare sector is preferable.</li><li>Development, implementation and monitoring of financial processes and internal controls, including process improvement and systems implementation.</li><li>Experience of preparing monthly accounts, forecasts, and management information.</li><li>Experience of driving change across complex organizations dealing with multiple stakeholders.</li><li>Experience in leveraging Digital technology to enhance business performance .</li><li>A dynamic, hands-on leader who is equally effective working independently or collaboratively within cross-functional teams.</li><li>An analytical thinker with strong conceptual and problem-solving skills, and a demonstrated track record of delivering solutions under pressure.</li><li>Able to work in a fast-changing environment.</li><li>Strong technical knowledge.</li><li>Ability to build and maintain relationships with third parties.</li><li>Ability to deliver under pressure while maintaining full integrity of actions and high quality of output.</li><li>Analyze and present complex information in a relevant and comprehensible way, including interpreting accounting data for non-accountants.</li><li>Business Partner mindset to act as entrepreneur with strategic thinking</li><li>Integrity and transparency in financial management</li><li>Ability to identify risks &amp; opportunities and manage them adequately</li><li>Able to orchestrate diverse stakeholders through collaboration</li><li>Agility to drive organizational transformation projects</li><li>Excellent organizational skills with good end-to-end project management skills and ability to prioritize multiple tasks.</li><li>Solid proficiency in Microsoft Office and/or other financial planning software.</li><li>Excellent report-writing and communication skills.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>AFR Customer &amp; Ops Specialist</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p>DHL Global Forwarding has an opening for <strong>AFR Customer &amp; Ops Specialist </strong>in Morocco. In this role, you will, provide day-to-day administrative support with readily available advice for AFR Ops/CS processes and activities to deliver flow of goods and information across the customer’s global supply chain utilizing air transportation, maximizing profitability and optimizing utilization of business and human assets in line with business strategy and objectives, corporate guidelines and policies.</p><br><br> <p><strong><em>Join us in connecting people and improving lives! </em></strong></p><br><br> <p><strong>In this AFR Customer &amp; Ops Specialist position </strong></p><br><br> <ul> <li>You will, under direct or close supervision, support the delivery of air freight forwarding processes and activities for internal and external customers.</li> <li>You will perform assigned tasks of a generally repetitive nature to support other team members, such as gathering operational requirements, arranging customer visits, and responding to tariff queries.</li> <li>You will undertake routine tasks, including research, data processing, data validation, and documentation.</li> <li>You will, under guidance, gather input for the Freight Control Center and collect details, information, and instructions for the operations team.</li> <li>You will perform tasks to support the determination of freight rates for incoming and outgoing materials and products.</li> <li>You will gather and provide information for customer visits to maintain strong business relationships with existing clients and enhance customer retention.</li> <li>You will record information and data related to shipping tenders.</li> <li>You will enter data, share information, and support shipment documentation for freight forwarding activities.</li> <li>You will collate data and prepare reports and updates on account performance to support other team members.</li> <li>You will follow defined processes, systems, and methodologies to ensure the effective delivery of assigned tasks.</li> <li>You will review recurring routine issues encountered during service delivery and escalate them to your supervisor for guidance when required.</li> </ul> <p>In area of AFR product:</p><br><br> <ul> <li>You will create or confirm transport orders, perform bookings, and optimize booking.</li> <li>You will prepare, review, and distribute all required import and export documentation.</li> <li>You will identify supplier performance issues and propose solutions to improve service performance and operational efficiency.</li> <li>You will update customs shipment information and physical status records and resolve customer issues and incidents in a timely manner</li> </ul> <p><strong>Qualifications &amp; Experience</strong></p><br><br> <ul> <li>Skills: Routing, Shipping, Carrier Management, Third Party Logistics, Airlines, Ground Transportation, Cold Chain, Import Export, Customs Brokerage, Customs Regulations, Certificate Of Origin, Tracking, CRM, Telecommunications, Budgets, Microsoft Excel, Technology Trends, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback</li> </ul> <ul> <li>Education Level</li> </ul> <p> Vocational/Specialized/Technical/Certification</p><br><br> <ul> <li>Experience Level</li> </ul> <p>less than 2 years</p><br><br> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect &amp; Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br> <p>#LI-MEA</p><br><br><br> </div>