Call Center Jobs in Morocco

<p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p>RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs &amp; promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p>What we look for in candidates</p><p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p>Requirements</p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals</p><p>TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge</p><p>KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills</p><p>ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p><p>Work Level Mid-Level Job Type Permanent Salary Market Related EE Position No Location Rabat</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals</p><p>TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge</p><p>KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills</p><p>ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p>

<p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p>RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs &amp; promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p>What we look for in candidates At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p>Requirements EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise Work Level Mid-Level Job Type Permanent Salary Market Related EE Position No Location Rabat</p><p><strong>Desired Candidate Profile</strong></p><h3>EDUCATION QUALIFICATIONS AND EXPERIENCE:</h3><ul><li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li><li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li><li>One (1) year - preferably in Pharmaceuticals</li></ul><h3>TECHNICAL SKILLS:</h3><ul><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li></ul><h3>KEY ATTRIBUTES:</h3><ul><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li></ul><h3>ASPEN COMPETENCIES:</h3><h4>BUSINESS</h4><ul><li>Foster Consumer &amp; Customer Commitment</li><li>Makes Good Decision</li></ul><h4>PEOPLE</h4><ul><li>Communicate Effectively</li><li>Dealing with ambiguity/Embrace change</li></ul><h4>SELF</h4><ul><li>Continuously Grow &amp; Develop</li><li>Contribute Special Expertise</li></ul>

<p><b>Mission Context:</b></p><p>As a member of the AWS Cloud Foundation team, I am responsible for the governance, automation, security, and standardization of the AWS Landing Zone and the cloud environments used by application teams. I collaborate closely with global squads (FinOps, SecOps, Cloud Adoption, and AMI) and application teams to ensure alignment with cloud best practices, the application of security and governance standards, cost optimization, AWS service adoption, and the industrialization of cloud processes.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Contribution to the management, evolution and standardization of the AWS Landing Zone in a multi-account and multi-region context, with implementation of security, governance and compliance standards.</p><p><br></p><p>Development and implementation of automated solutions for managing the lifecycle of AWS accounts, including account creation, configuration, onboarding, and decommissioning.</p><p><br></p><p>Implementation and monitoring of cloud governance rules through Service Control Policies, tagging standards, guardrails and compliance controls applied to AWS accounts.</p><p><br></p><p>Contribution to AWS identity and access governance through IAM Identity Center / AWS SSO, Microsoft Entra ID, IAM roles and permission sets.</p><p><br></p><p>Implement a centralized patch management process to ensure regular, secure and efficient updates of cloud virtual machines, in accordance with internal security and operating standards.</p><p><br></p><p>Participation in the implementation and maintenance of AWS network architectures, including inter-account connectivity, cloud/on-premises integration, network segmentation, routing and DNS.</p><p><br></p><p>Automation of Cloud Foundation processes via CI/CD pipelines, APIs, scripts and deployment workflows to make cloud operations more reliable and industrialized.</p><p><br></p><p>Development of Proofs of Concept (PoC) to validate cloud architectures, reduce technical risks and support modernization initiatives through managed AWS services and cloud-native approaches.</p><p><br></p><p>Participation in the implementation and improvement of monitoring, log centralization, alerting and observability mechanisms to ensure better visibility on AWS accounts and platforms.</p><p><br></p><p>Development and maintenance of reusable Infrastructure as Code components/modules with Terraform and CloudFormation StackSets.</p><p><br></p><p>Contributing to monitoring the compliance of AWS environments, preparing for cloud audits, analyzing gaps and implementing necessary remediation actions.</p><p><br></p><p>Writing and updating technical documentation, onboarding procedures, user guides, Cloud Foundation standards and support materials for application teams.</p><p><br></p><p>Contribution to FinOps initiatives related to cost tracking, tagging strategy, resource optimization and improved financial visibility.</p><p><br></p><p>Stack Technique:</p><p><br></p><p>Cloud &amp; Landing Zone: AWS, AWS Organizations, AWS Control Tower, AWS Landing Zone, AWS Control Tower Account Factory for Terraform (AFT), Organizational Units.</p><p><br></p><p>IAM &amp; Identity Management: IAM, IAM Identity Center / AWS SSO, Microsoft Entra ID, AWS Permission Sets, IAM Roles, IAM Policies, MFA, PingFederate.</p><p><br></p><p>Governance, Security &amp; Compliance: AWS Config, AWS CloudTrail, AWS GuardDuty, AWS Security Hub, AWS KMS, AWS Secrets Manager, AWS Systems Manager Parameter Store, AWS Control Tower Guardrails, Amazon Inspector, AWS Service Control Policies.</p><p><br></p><p>AWS Network: AWS VPC, Subnets, Route Tables, Security Groups, NACL, AWS Transit Gateway, Route 53, AWS VPN, AWS Direct Connect, AWS PrivateLink, AWS Elastic Load Balancing (ELB), AWS Global Accelerator, Amazon CloudFront, Amazon API Gateway, AWS WAF.</p><p><br></p><p>Automation &amp; Infrastructure as Code: Terraform, CloudFormation, Github Actions, Ansible, AWS Lambda, AWS Step Functions, Python, Bash, Javascript.</p><p><br></p><p>Operations, monitoring &amp; patching: AWS CloudWatch, Dynatrace, AWS EventBridge, AWS SNS, AWS SQS, AWS Systems Manager, AWS Patch Manager, AWS Systems Manager Compliance.</p><p><br></p><p>FinOps &amp; collaboration: AWS Cost Explorer, AWS Budgets, tagging strategy, cost optimization, reporting, Jira, Confluence, ServiceNow, Github Saas.</p><p><br></p><p>Qualifications</p><p>Desired profile:</p><p><br></p><p>Engineering degree or equivalent</p><p>Minimum 5 years of experience in the role</p><p>Proven experience in DevOps engineering with AWS and the aforementioned stack</p><p>You have excellent interpersonal skills and enjoy working in a team.</p><p>A strong sense of service and commitment to your activities</p><p>and you are fluent in English, indeed!</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Université Internationale de Rabat (UIR)</strong> operates within a <strong>strongly performance-driven and competitive culture</strong>, where ambition, academic excellence and institutional reputation are key success drivers. This environment is reinforced by a <strong>significant innovation dimension</strong>, promoting research, experimentation and the development of high-impact projects. The culture is further supported by a <strong>collaborative approach</strong>, encouraging team engagement, knowledge sharing and close leadership. To a lesser extent, structured processes help ensure operational efficiency and reliability across academic and administrative activities. </p><br><br> <br> Job : <p>Reporting to the Head of the Incubation and Entrepreneurship Department under the overall supervision of the General Management of the Innovation and Entrepreneurship Center (CIE).</p><br><br><p><strong>A. Animation, Deployment, and Monitoring of Incubation Programs</strong></p><br><br><ul><li>Cohort Management &amp; Sourcing: Participate in the operational deployment of incubation and acceleration programs, including sourcing, managing application calls, organizing selection committees, and onboarding project leaders.</li><li>Operational Support: Provide individual and group support to students and project leaders (follow-up, first-level mentoring, guidance to appropriate resources, defining roadmaps, and monitoring progress KPIs).</li><li>Animation of the Expert Network: Mobilize, coordinate, and lead the pool of mentors, business experts, coaches, and external speakers suitable for the needs of the supported startups.</li><li>Quality Approach &amp; Labeling: Ensure adherence to the department's quality standards (particularly the Afric'Innov approach) and prepare evaluation juries, demo days, and pitch sessions.</li></ul><p><strong>B. Ecosystem Animation &amp; Community Building</strong></p><br><br><ul><li>Community Dynamization: Animate, structure, and develop the entrepreneurial community of IUR (students, alumni, incubated entrepreneurs, investors, and institutional/industrial partners) through regular engagement activities.</li><li>Events &amp; Learning Expeditions: Participate in the design and logistical organization of key events, training sessions, hackathons, bootcamps, masterclasses, and learning expeditions of the CIE.</li><li>Communication &amp; Promotion: Contribute to content creation (social media, newsletters, success stories, communication materials) highlighting the CIE's activities and the achievements of supported startups.</li></ul><p><strong>C. Project Development, Calls for Applications &amp; Financing</strong></p><br><br><ul><li>Dossier Preparation: Contribute to identifying, preparing, and administratively following up on responses to national and international calls for tenders and projects.</li><li>Reporting &amp; Deliverable Management: Participate in preparing application files, drafting narrative reports, and rigorously tracking deliverables with funders and partners.</li><li>Monitoring &amp; Funding Search: Continuously monitor funding opportunities, competitions, grants, programs, and networks relevant to the CIE and incubated entrepreneurs.</li><li>Synergies &amp; Partnerships: Facilitate connections with funding mechanisms and work closely with members of the CIE team and the university's internal and external partners.</li></ul> <br> <br> Required profile : <p><strong>Operational Skills &amp; Experience</strong></p><br><br><ul><li><strong>Education:</strong> Master's degree (Business School, Engineering School, or University Master's in Management, Entrepreneurship, Communication, or equivalent field).</li><li><strong>Experience:</strong> Proven experience of at least 3 years in program development, community building, entrepreneurship support, or within an incubator/technopark/SME support center.</li><li><strong>Methodologies &amp; Tools:</strong> Strong command of entrepreneurial support tools (Lean Startup, Business Model Canvas, Design Thinking, Prototyping, Pitching), office suite, and digital communication/community management tools.</li><li><strong>Project &amp; Funding Management:</strong> Proven skills in community animation, supporting project leaders, and preparing application/funding dossiers.</li><li><strong>Languages:</strong> Perfect command of French and English, both written and spoken.</li></ul><p><strong>Behavioral Skills (Soft Skills)</strong></p><br><br><ul><li>Results Orientation: Strong results orientation with the ability to foster an active community and ensure timely completion of application files.</li><li>Interpersonal Skills &amp; Service: Excellent interpersonal skills, service-oriented attitude, active listening, and first-level facilitation/mentoring capabilities.</li><li>Autonomy &amp; Organization: Good coordination, organization, and project management skills, with autonomy and rigor in carrying out responsibilities.</li><li>Teamwork &amp; Synergy: Ability to work closely with the internal CIE teams and the university's ecosystem partners.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p><strong>Candidates may reside in any of the following areas: Boston, MA or New York state.</strong></p><br><p><br>The Hybrid Sales Team supports Field Sales, operational, and Marketing initiatives utilizing a set of approved best practices, job aides, and quality metrics to build lasting relationships with Healthcare Practices across the nation.</p><br><p>Our team is searching for high energy, self-motivated, dynamic individuals wishing to join a team environment that values individual achievement in a quota driven/incentivized role. Candidates must be able to work in a fast-paced environment with a continued focus on utilizing phone and in-person channels with healthcare professionals to achieve brand objectives.</p><br><p>Successful candidates will possess strong verbal communication skills, be highly organized, flexible, self-starter and can articulate value on a consistent basis through creating positive customer interactions and lasting relationships.</p><br><p>Responsibilities</p><br><ul><li>In-person as well as virtual coverage for field sales vacancies and potentially other business needed support</li><li>Ability to use sales techniques to ensure positive results to assigned list of healthcare professionals</li><li>Verify and complete required data entry including details of the interaction, and any follow through actions in accordance with policies and procedures, ensuring data integrity</li><li>Manage daily sales call activity to optimize time and maximize the achievement of sales objectives</li><li>Listen and respond appropriately to customer questions and needs, ensuring acceptance of, or agreement with a “call plan” objective</li><li>Demonstrate thorough knowledge of products and ensure clear, concise and accurate communication of product information with target audiences using proper medical terminology within Compliance guidelines</li><li>Successfully complete all product and Compliance training (self-study, testing, field work and classroom training or electronically) and meet training expectations to service customers within the parameters of the program</li><li>Demonstrate effectiveness working independently and in a team environment</li><li>Process customer requests related to product samples and resources in a timely, accurate, and professional manner</li><li>Project a professional company image through all personal and phone interactions with customers and internal partners</li><li>Display a positive attitude and customer focus, provide timely resolution for all customer issues, concerns, and/or questions</li><li>Be able to manage call activity and messaging with AbbVie approved best practices and compliance regulations</li><li>Effective and timely communication with Manager</li><li>Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA)</li></ul><br>Qualifications<br><br><ul><li>Up to 50-70% travel for in field coverage, national conferences, and training. Requires flexibility to adapt to occasional changes in geographies, travel plans and schedules</li><li>Bachelor’s degree or equivalent experience</li><li>Sales experience preferred / 0-2 years of relevant sales experience is required</li><li>The ability to work independently, highly organized and superior communication skills</li><li>Experience in the healthcare industry involving interaction with physicians and office staff preferred</li><li>Skills demonstrating professional phone etiquette</li><li>Ability to use Microsoft Office, Outlook MS Word, Excel, PowerPoint</li><li>Ability to learn, assimilate information into practice to follow established, mandatory best practices including, but not limited to<ul><li>Daily activity, goals, metrics</li><li>Expedient, usage of database and other core tools</li><li>Maintaining strict quality control standards and performance monitoring</li><li>Partner with field sales, operations, and marketing to further identify methods to improve effectiveness</li></ul></li></ul><br>Additional Information<br><br><p>​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</li><li>This job is eligible to&nbsp;participate&nbsp;in our short-term incentive&nbsp;programs.&nbsp;​</li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<p>We currently have an opportunity for Reservations Agent to join our Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco! Reporting into our Reservations Manager, Responsible for selling the resort and providing information to prospective guests. To capture sales from the incoming calls and coordinate details of each reservation to ensure the guest s satisfaction. Focusing on quality assurance, call and email conversion, maintaining global standards and working closely with the Worldwide Reservations Office, actively driving sales for the hotel by maintaining business relationships, controlling room and rate availability, working with Sales in handling group bookings.</p><p><strong>Desired Candidate Profile</strong></p><p>Reservations agent experience in luxury hospitality operations, exceptional communicator, with excellent interpersonal and relationship-building skills, and an exceptional eye for detail. We are looking for a special individual who shares our passion for excellence and whom delights in the magic of curating special experiences and memories for our guests. Fluency in French, Arabic and English is a must for this location, along with eligibility to work in Morocco.</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Call for applications: Campus France Morocco is seeking Interview Advisors with "self-employed" status for its offices in Rabat, Casablanca, Marrakech, Fez, and Tangier. Job requirements: Campus France Morocco is a service of the French Embassy in Morocco whose missions are to: Promote French higher education; Provide information on studying in France; Support applicants in developing their study plans; Facilitate applications to French higher education institutions connected with Campus France; and Manage the network of Moroccan alumni of French higher education. Responsibilities: Conducting interviews for applications to study in France; Writing interview summaries and reports; and Managing student files.</font></font></p><p><strong>Desired Candidate Profile</strong></p><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">THE MISSIONS REQUIRE HAVING:</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">of a self-employed status to carry out activities supporting education;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">d a good knowledge of the French and Moroccan university systems;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">d an excellent command of written and spoken French.</font></font></li></ul><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">IT IS RECOMMENDED TO HAVE:</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">d a higher education diploma (minimum Bac+3 level, Master preferred);</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">from an experience of studying in France.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The training (initial and continuing) will be provided by Espace Campus France.</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.<br> Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.<br> Role Type: Full-time Engagement: Independent Contractor Job Summary We’re looking for an experienced, highly driven Sales Development Representative (SDR) who is fluent in Arabic and English and thrives in a fast-paced B2B outbound sales environment.<br> This is a high-volume outbound sales role, ideal for someone who is comfortable making 100+ calls per day, confidently engaging decision-makers, handling objections, qualifying prospects, and consistently generating sales opportunities.<br> The successful candidate will have 3+ years of professional experience, proven B2B sales experience, and strong hands-on knowledge of CRM systems.<br> Key Responsibilities Make 100+ outbound calls per day to prospective B2B customers.<br> Prospect, engage, and qualify potential customers through cold calling and outbound outreach.<br> Communicate professionally and confidently with prospects in both Arabic and English .<br> Identify decision-makers and uncover business needs, pain points, and potential sales opportunities.<br> Qualify prospects against defined criteria and book high-quality meetings for the sales team.<br> Handle objections confidently and maintain effective conversations with prospective customers.<br> Maintain accurate and detailed prospect records, activities, notes, and follow-ups within the CRM.<br> Consistently work toward individual and team KPIs, including call volume, meetings booked, qualified opportunities, and conversion rates.<br> Follow structured sales processes and continuously improve messaging and outreach based on performance.<br> Collaborate closely with Account Executives and other members of the sales team.<br> Fully remote role with flexible working hours Work with high-growth international companies Clear career progression to Account Executive and beyond Performance-based bonuses and incentives Direct hire with global clients (not outsourced) Ongoing training, mentorship, and sales development support Fluent Arabic speaker – required.<br> Fluent professional English – required , with excellent verbal and written communication skills.<br> 3+ years of overall professional experience.<br> Proven B2B sales, business development, or Sales Development Representative experience.<br> Demonstrated experience working in a high-volume outbound environment and the ability to consistently complete 100+ calls per day.<br> Strong cold-calling, prospecting, lead generation, objection-handling, and qualification skills.<br> Proven hands-on experience using CRM platforms to manage leads, activities, pipelines, and follow-ups.<br> Comfortable speaking with business owners, executives, and other decision-makers.<br> Highly target-driven, resilient, organized, and comfortable working against demanding KPIs.<br> Reliable internet connection and a professional remote-working setup.<br></span> </div>

<p><strong>Description</strong></p><p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p><strong>RESPONSIBILITIES:</strong></p><ul><li>Represent Aspen by achieving daily targeted calls to physicians and pharmacists.</li><li>Conducting AVAs &amp; promotional activities</li><li>Achieve sales budget in the designated territory.</li><li>Build sustainable positive relationships with target HCPs and different stakeholders.</li><li>Maintain an updated customer database</li><li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals.</li><li>Monitoring competitors, staying informed about competitors activities in a defined area.</li><li>Organising appointments and meetings with community- and hospital-based healthcare staff</li><li>Introduce ASPEN products in the hospital tender nomenclature</li><li>Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists</li><li>Undertaking relevant field research</li><li>Meeting both the business and scientific needs of healthcare professionals</li><li>Maintaining detailed records</li><li>Attending and organising trade exhibitions, conferences and meetings</li><li>Managing budgets and reviewing sales performance</li><li>Writing reports and other documents</li></ul><p>What we look for in candidates</p><p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p><strong>Requirements</strong></p><p><strong>EDUCATION QUALIFICATIONS AND EXPERIENCE:</strong></p><ul><li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li><li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li><li>One (1) year - preferably in Pharmaceuticals</li></ul><p><strong>TECHNICAL SKILLS:</strong></p><ul><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li></ul><p><strong>KEY ATTRIBUTES:</strong></p><ul><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li></ul><p><strong>ASPEN COMPETENCIES:</strong></p><ul><li>BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision</li><li>PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change</li><li>SELF Continuously Grow &amp; Develop Contribute Special Expertise</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li><li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li><li>One (1) year - preferably in Pharmaceuticals</li><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li><li>BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision</li><li>PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change</li><li>SELF Continuously Grow &amp; Develop Contribute Special Expertise</li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your mission: As a VoIP Expert, you will be the technical lead for the voice ecosystem and will be responsible for project management as well as maintaining the operational status of the platforms. Your responsibilities: Manage technical projects from end to end: Scoping and design Coordination of engineering teams Monitoring of schedules Risk and dependency management Reporting and governance Ensure RUN monitoring: Management of major incidents Escalations to suppliers and operators Root cause analysis Action plans and continuous improvement Monitoring of service quality Lead technical evolutions: Architecture studies Deployments Production releases Move to Run Guarantee compliance with: Architecture standards Cybersecurity requirements ITIL processes</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical environment Microsoft Microsoft 365 Microsoft Teams Phone Teams Calling Teams Admin Center Azure AD / Entra ID VoIP / ToIP SIP RTP / SRTP ICE STUN / TURN QoS DSCP Interconnection Direct Routing Operator Connect SIP Trunk Peering operators SBC AudioCodes Ribbon Oracle SBC Enterprise telephony Cisco CUCM Avaya Alcatel-Lucent Mitel Network &amp; Security TCP/IP IP routing NAT Firewall QoS Cisco Palo Alto Fortinet Juniper Versa Bluecoat Supervision &amp; Troubleshooting MOS Jitter Packet Loss RTCP CDR SIP Traces SBC Logs Automation &amp; Data PowerShell JSON API Microsoft Teams Python (appr ci) Power BI KQL</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of the growth of the service center dedicated to supporting the connected vehicle platform, as a Level 2 Multimedia Support Specialist, your role is to coordinate the resolution of incidents in compliance with SLAs, manage the incident documentation database, and ensure the overall improvement of service quality and availability.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Missions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the customer incident backlog received from level N1, from reception to resolution (information gathering, analysis, testing, monitoring and capitalization).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform preliminary analyses using the tools provided</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage escalations, inform L1s about the progress of the solution.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To come and implement the appropriate corrective processes</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Investigate the incidents thoroughly</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow-up of incidents escalated to the N3 team.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Write the documentation for the processing of internal tickets for the team.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintain N2/N3 synergy and share blocking problems.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the quality meeting.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the autonomy of the N1 escalation chain levels closest to the customers.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bac +2 BAC +3 in Computer Science/ Networks and telecommunications/industrial..</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Methodological: references and standards: ITIL V3, ISO 20000, Sales Force, Confluence.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good communication skills in French (written/spoken)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good English (written/spoken)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good analytical skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Orient solution</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigor</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good team spirit and sense of service</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. </p><br><br> <br> Job : <ul><li>Design and deliver initial and ongoing training on project products, procedures, and tools</li><li>Share best practices related to customer relations, loyalty, and upselling</li><li>Train employees on insurance products and guarantees, contract management processes, and different customer journeys</li><li>Assess employee learning through role-playing, tests, and evaluations</li><li>Identify areas for individual and team improvement and implement suitable educational actions</li><li>Support advisors in developing their skills and provide close coaching</li><li>Collaborate with managers and operational teams to identify needs and adapt training content</li><li>Track the results of trained employees and propose concrete improvement actions</li><li>Design and update training materials: presentations, exercises, guides, evaluations, and role-playing scenarios</li><li>Participate in the continuous improvement of the training program to directly contribute to performance and customer satisfaction</li></ul> <br> Required profile : <ul><li>Excellent command of French, both spoken and written</li><li>Experience as a Trainer, Coach, or Business Referent in a contact center</li><li>Experience in the insurance sector is highly valued</li><li>Good knowledge of customer relations, loyalty, and cross-selling is a significant asset</li><li>Excellent facilitation, communication, and teaching skills</li><li>Ability to analyze results and identify skill development needs</li><li>Proficiency in computer tools and presentation software</li><li>Pedagogical approach, listening skills, dynamism, and leadership</li><li>Organization, autonomy, and ability to work collaboratively with operational teams</li></ul> <br><br> </div>

<p>Your role is focused and important: making sure hotel bookings are correctly confirmed.</p><p>You will:</p><ul><li>Call hotels to obtain their hotel confirmation numbers</li><li>Record each confirmation accurately in our system.</li><li>Work through a high volume of bookings, prioritising the most urgent ones.</li><li>Update tickets clearly so the team always knows the status of a booking.</li><li>Flag problems or missing information to the right person.</li><li>Take responsibility for completing your assigned bookings accurately and on time.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>You ll be a great fit if you</p><ul><li>Communicate confidently and clearly in English , both spoken and written.</li><li>Have some previous professional experience; travel-industry experience is not required.</li><li>Express yourself in a clear, structured way.</li><li>Are comfortable making frequent outbound calls and carrying out accurate data entry.</li><li>Can stay focused and organized while completing repetitive, high-volume work.</li><li>Know how to prioritize urgent tasks rather than simply choosing the easiest ones.</li><li>Take ownership of your work and can be trusted to complete it properly.</li><li>Are comfortable learning new systems and working with several tools.</li><li>Bring honesty, integrity, attention to detail, and a genuine willingness to learn.</li></ul>

<p>Nobox are inviting applications from experienced B787 Dreamliner First Officers on behalf of our client Royal Air Maroc, based in Casablanca Morocco. This is a fantastic opportunity to join a well-established carrier with a strong reputation for operational excellence and a growing international network.</p><ul><li>Minimum of 300 hours on B787 Dreamliner</li><li>Valid type rating</li><li>Date of last flight on type within the last 12 months</li><li>Valid Class 1 Medical</li><li>ICAO level 4 English proficiency</li></ul><p>Key Benefits</p><ul><li>2-year renewable contract</li><li>Immediate Start, monthly OCC s.</li><li>Competitive Salary</li><li>Annual Bonuses</li><li>Overtime over 80 hours</li><li>Commuting Contract</li><li>7 days off each month</li><li>Annual Leave 24 days each year</li><li>Travel Provided</li></ul><p>extensive route network</p><p>Hiring Process</p><ul><li>Initial Screening Call with Nobox Consultant</li><li>Documentation Pack submission to client</li><li>Invite to client Headquarters to complete SIM &amp; Medical assessment</li></ul><p>Should you meet the minimum requirements as outlined above, please click the "Apply Now" button below where our designated recruitment consultant will make contact to discuss your application further.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 300 hours on B787 Dreamliner</li><li>Valid type rating</li><li>Date of last flight on type within the last 12 months</li><li>Valid Class 1 Medical</li><li>ICAO level 4 English proficiency</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>Technical Support Engineer MENA Region&nbsp;</strong></span></span></p><br><p><span><span>At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem.</span></span></p><br><p><span><span>Join us as a <strong>Technical Support Engineer for the MENA region&nbsp;</strong>on our <strong>Enterprise Technical Support</strong> team in <strong>Casablanca&nbsp;</strong>to do the best work of your career and make a profound social impact.</span></span></p><br><p><span><span><strong>What you’ll achieve</strong></span></span></p><br><p><span><span>As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.</span></span></p><br><p><span><span><strong>You will:</strong></span></span></p><br><ul><li><span><span>Resolve customer-reported issues while working closely with other multi-functional teams</span></span></li><li><span><span>Provide feedback to Engineering for improving product quality and reliability</span></span></li><li><span><span>Determine priority levels while negotiating and setting expectations with customers</span></span></li><li><span><span>Document relevant information and ensure that the customer is communicated with in a timely manner and treated with the highest degree of respect</span></span></li><li><span><span>Drive operational excellence through quality closures and proper escalation of issues</span></span></li></ul><p><span><span><strong>Take the first step towards your dream career</strong></span></span></p><br><p><span><span>Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:</span></span></p><br><p><span><span><strong>Essential Requirements</strong></span></span></p><br><ul><li><span><span>Excellent communication skills in Arabic and English</span></span></li><li><span><span>Strong problem-solving and troubleshooting skills using operational and diagnostic procedures</span></span></li><li><span>Knowledge of server and storage technologies, or the ability to quickly learn new technologies</span></li><li><span><span>Good understanding of networking fundamentals (WAN/LAN, DNS, DHCP, firewall solutions, load balancing)</span></span></li><li><span><span>Knowledge of current Server Operating Systems such as Windows and Linux</span></span></li></ul><p><span><span><strong>Desirable Requirements</strong></span></span></p><br><ul><li><span><span>Bachelor’s degree or equivalent</span></span></li></ul><p><strong>Who we are</strong></p><br><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.<br>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.</p><br><p><br>Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.</p><br><br><b>Who We Are</b><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.</p><br><p>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.<br> Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. <b>Read the full Equal Employment Opportunity Policy</b>.</p><br><p>Visit our <b><i>Culture Code</i></b>&nbsp;page to learn more about how we work and lead.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>Technical Support Engineer Spanish Market</strong></span></span></p><br><p><span><span>At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem.</span></span></p><br><p><span><span>Join us as a <strong>Technical Support Engineer for the Spanish Market&nbsp;</strong>on our <strong>Enterprise Technical Support</strong> team in <strong>Casablanca&nbsp;</strong>to do the best work of your career and make a profound social impact.</span></span></p><br><p><span><span><strong>What you’ll achieve</strong></span></span></p><br><p><span><span>As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.</span></span></p><br><p><span><span><strong>You will:</strong></span></span></p><br><ul><li><span><span>Resolve customer-reported issues while working closely with other multi-functional teams</span></span></li><li><span><span>Provide feedback to Engineering for improving product quality and reliability</span></span></li><li><span><span>Determine priority levels while negotiating and setting expectations with customers</span></span></li><li><span><span>Document relevant information and ensure that the customer is communicated with in a timely manner and treated with the highest degree of respect</span></span></li><li><span><span>Drive operational excellence through quality closures and proper escalation of issues</span></span></li></ul><p><span><span><strong>Take the first step towards your dream career</strong></span></span></p><br><p><span><span>Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:</span></span></p><br><p><span><span><strong>Essential Requirements</strong></span></span></p><br><ul><li><span><span>Excellent communication skills in Spanish and English</span></span></li><li><span><span>Strong problem-solving and troubleshooting skills using operational and diagnostic procedures</span></span></li><li><span><span>Knowledge of server and storage technologies, or the ability to quickly learn new technologies</span></span></li><li><span><span>Good understanding of networking fundamentals (WAN/LAN, DNS, DHCP, firewall solutions, load balancing)</span></span></li><li><span><span>Knowledge of current Server Operating Systems such as Windows and Linux</span></span></li></ul><p><span><span><strong>Desirable Requirements</strong></span></span></p><br><ul><li><span><span>Bachelor’s degree or equivalent</span></span></li></ul><p><strong>Who we are</strong></p><br><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.<br>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.</p><br><p><br>Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.</p><br><br><b>Who We Are</b><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.</p><br><p>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.<br> Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. <b>Read the full Equal Employment Opportunity Policy</b>.</p><br><p>Visit our <b><i>Culture Code</i></b>&nbsp;page to learn more about how we work and lead.</p><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of the growth of the service center dedicated to supporting the connected vehicle platform.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a Level 2 Multimedia Support, your role is to coordinate the resolution of incidents in compliance with SLAs, manage the incident documentation database, and ensure the overall improvement of the quality and availability of the service.</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Missions:</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the customer incident backlog received from level N1, from reception to resolution (information gathering, analysis, testing, monitoring and capitalization).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform preliminary analyses using the tools provided</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage escalations, inform L1s about the progress of the solution.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To come and implement the appropriate corrective processes</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Investigate the incidents thoroughly</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow-up of incidents escalated to the N3 team.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Write the documentation for the processing of internal tickets for the team.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintain N2/N3 synergy and share blocking problems.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the quality meeting.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the team's autonomy at the N1 climbing chain levels closest to clients. Company description</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bac +2 BAC +3 in Computer Science/ Networks and telecommunications/industrial..</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Methodological: references and standards: ITIL V3, ISO 20000,</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Salesforce, Confluence.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good communication skills in French (written/spoken)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good English (written/spoken)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good analytical skills</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Orient solution</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigor</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good team spirit and sense of service</font></font></li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of the growth of the service center dedicated to supporting the connected vehicle platform.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a Level 2 Multimedia Support, your role is to coordinate the resolution of incidents in compliance with SLAs, manage the incident documentation database, and ensure the overall improvement of the quality and availability of the service.</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Missions:</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the customer incident backlog received from level N1, from reception to resolution (information gathering, analysis, testing, monitoring and capitalization).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform preliminary analyses using the tools provided</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage escalations, inform L1s about the progress of the solution.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To come and implement the appropriate corrective processes</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Investigate the incidents thoroughly</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow-up of incidents escalated to the N3 team.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Write the documentation for the processing of internal tickets for the team.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintain N2/N3 synergy and share blocking problems.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the quality meeting.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the autonomy of the N1 escalation chain levels closest to the customers. Company description</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bac +2 BAC +3 in Computer Science/ Networks and telecommunications/industrial..</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Methodological: references and standards: ITIL V3, ISO 20000,</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Salesforce, Confluence.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good communication skills in French (written/spoken)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good English (written/spoken)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good analytical skills</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Orient solution</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigor</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good team spirit and sense of service</font></font></li></ul>

<p>The world needs more Intrepid people: Behind every great travel experience is a collaborative team working behind the scenes to keep everything on track. As our Finance Assistant, you ll play an important part in making that happen, supporting Intrepid's financial operations across Morocco and the wider EMEA region. Based in our Marrakesh Shared Service Centre, you ll help ensure financial transactions are recorded, processed, and reconciled accurately and on time. You ll support day-to-day finance activities including invoice &amp; payment processing, month-end work, reconciliations, and maintaining of EMEA vendor records. Working closely with local teams, you'll help maintain accurate financial records and support compliance with internal processes. Ultimately, your work will enable our teams to focus on delivering amazing travel experiences! If you're detail-oriented and enjoy working with numbers, we'd love to hear from you! This is a full-time permanent position, based on-site at our Marrakesh office.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>An understanding of basic accounting principles </li><li>Strong data processing skills with high attention to detail </li><li>Experience using accounting packages and financial systems </li><li>Competence in Excel and other Microsoft Office products </li><li>The ability to communicate confidently in Arabic, French, and English </li><li>A tertiary qualification or diploma-level post-secondary education in a related field would be an added advantage. </li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>APM Terminals</p><br><br><br><br><br><br><br><br><br><br>Job Description<br><p>At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. What drives us forward is a mindset of always improving - observing how work happens, identifying what creates value, and removing what gets in the way. We constantly look for smarter, simpler, and safer ways of operating. If you thrive in environments where people value learning and are committed to continuously improve daily operations, join us and be a part of our journey.</p><br><br>Terminal PlannerWhat We Can Offer<p>At APM Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to improvement means every team member has the opportunity to develop their skills and advance their careers by continuously refining how we work. Experience a diverse, multinational workplace where your operational insights directly influence how we work.</p><br><br><ul><li><p>Work within an Integrated Operations Centre environment that supports collaboration across planning and operational teams.</p><br><br></li><li><p>Develop expertise in advanced terminal operating systems and vessel and yard planning processes.</p><br><br></li><li><p>Contribute to continuous improvement initiatives that enhance operational performance and efficiency.</p><br><br></li><li><p>Gain exposure to a global terminal network and industry-leading operational practices.</p><br><br></li></ul>Key Responsibilities<ul><li><p>Plan and coordinate vessel operations, ensuring accurate cargo control, vessel-related EDIs, load lists, and planning documentation are delivered on time.</p><br><br></li><li><p>Collaborate with shipping lines, liner operations teams, and global stowage planners to resolve discrepancies and support safe, efficient vessel operations.</p><br><br></li><li><p>Prepare and communicate load and discharge sequences while maintaining accurate operational updates within terminal systems.</p><br><br></li><li><p>Monitor vessel stability, safety compliance, and operational performance throughout execution.</p><br><br></li><li><p>Execute yard planning strategies through effective container decking, terminal operating system configuration, and inventory management.</p><br><br></li><li><p>Develop contingency plans to minimize unproductive moves and maintain operational continuity during exceptions or disruptions.</p><br><br></li><li><p>Monitor yard integrity, equipment utilization, and operational metrics while supporting continuous improvement across terminal operations.</p><br><br></li></ul>What We Are Looking For<ul><li><p>Continuous improvement mindset: we are looking for someone who brings a thoughtful improvement mindset, curious about how work gets done and motivated to make meaningful, sustainable improvements over time.</p><br><br></li><li><p>Master's degree or Engineering degree in a relevant field such as IT, Mechanical Engineering, Automation, Civil Engineering, Industrial Engineering, Statistics, Business Administration, or a related discipline.</p><br><br></li><li><p>At least one year of experience in a similar planning, operations, or logistics-related role.</p><br><br></li><li><p>Strong planning, organizational, and analytical skills with the ability to identify solutions and respond effectively to operational exceptions.</p><br><br></li><li><p>Advanced computer skills and the ability to work confidently with operational systems and data-driven processes.</p><br><br></li><li><p>Ability to maintain a high standard of work quality under pressure while managing multiple priorities.</p><br><br></li><li><p>Strong teamwork, collaboration, and relationship-building skills, combined with the ability to work independently when required.</p><br><br></li><li><p>Advanced verbal and written communication skills in English, supported by a high degree of integrity and professionalism.</p><br><br></li></ul>About the Role<p>As a Terminal Planner, you will play a key role in ensuring the efficient planning and execution of vessel and yard operations. Working within the Integrated Operations Centre, you will use terminal operating systems and planning processes to support safe, productive, and reliable terminal operations.</p><br><br><p>You will be responsible for coordinating operational activities across multiple stakeholders, including shipping lines, planning teams, and terminal operations personnel. Your focus will be on ensuring optimal resource utilization, maintaining operational continuity, and supporting the achievement of productivity and capacity targets.</p><br><br><p>Success in this role requires strong analytical thinking, attention to detail, and the ability to make informed decisions in a fast-paced operational environment. You will contribute to both day-to-day execution and continuous improvement initiatives, helping to strengthen the efficiency, flexibility, and dependability of terminal operations.</p><br><br><p>If you enjoy solving operational challenges, working collaboratively with diverse teams, and using technology to drive performance, we would like to hear from you.</p><br><br><p>#LIPOST</p><br><br><br><p><span><span>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.</span></span></p><br><br><br><p><span><span><span>We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing&nbsp; </span><span><span><span><span><span><span><span><span><span><span><span>accommodationrequests@maersk.com</span></span></span></span></span></span></span></span></span></span></span><span>.&nbsp;</span></span></span></p><br><br><br><br><br><br> </div>