Call Center Jobs in Morocco
635 Jobs Found
Save and set alert for similar positionsManage alerts
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Description de l'entreprise<br><br><p><strong>Fairmont Hotels & Resorts</strong></p><br><p>Rejoignez une équipe dynamique et faites partie d’un réseau de 90 établissements d’exception, avec 34 nouvelles ouvertures en cours, répartis dans 30 pays à travers le monde.<br>Nos établissements s’étendent des plages d’Hawaï aux parcs nationaux préservés du Canada, du cœur de Londres aux déserts des Émirats Arabes Unis.</p><br><p><strong>Fairmont Royal Palm Marrakech</strong></p><br><p>C‘est sur un domaine d’exception, au cœur d’une oliveraie centenaire dominé par l’Atlas que se trouve le Fairmont Royal Palm Marrakech. À seulement vingt minutes de la vibrante « Ville Rouge », sur la route d’Amizmiz, le Fairmont Royal Palm Marrakech propose le meilleur : 134 clés réparties en suites et villas, trois restaurants, un Spa d'une superficie de 3500 m2 ainsi qu’un centre sportif avec une piscine de 2000 m2, un golf de 18 trous et un club enfant unique.</p><br><br>Description du poste<br><br><p>Relevant du Directeur Général, les responsabilités et les fonctions essentielles du poste comprennent, sans s’y limiter : </p><br><ul><li>Superviser et coordonner les activités quotidiennes de tous les départements de l’hôtel (réception, hébergement, restauration, spa, housekeeping, maintenance).</li><li>Garantir un service client irréprochable et anticiper les besoins des clients pour offrir une expérience personnalisée.</li><li>Assurer une présence régulière sur le terrain et entretenir une relation privilégiée avec les clients, en étant à leur écoute, en recueillant leurs retours et en intervenant personnellement lorsque nécessaire afin de garantir leur satisfaction et leur fidélité.</li><li>Élaborer et suivre les budgets, analyser les résultats financiers et optimiser les coûts pour maximiser la rentabilité.</li><li>Définir les tarifs, piloter les stratégies de revenue management et mettre en place des promotions adaptées.</li><li>Encadrer, motiver et former les équipes afin de maintenir une culture de l’excellence et du service haut de gamme.</li><li>Favoriser la proximité avec les équipes, maintenir un dialogue régulier avec les collaborateurs et les responsables de département, encourager la communication transversale et veiller à instaurer un climat de confiance et de collaboration.</li><li>Recruter, intégrer et évaluer les collaborateurs en veillant à développer leurs compétences et leur engagement.</li><li>Identifier les talents et les potentiels internes, accompagner les parcours d’évolution professionnelle et favoriser la mobilité interne ainsi que la préparation des futurs leaders de l’établissement.</li><li>Accompagner les responsables de département dans le développement de leurs équipes, en encourageant le partage des bonnes pratiques, la responsabilisation et l’amélioration continue.</li><li>Assurer la conformité avec les normes d’hygiène, de sécurité et de réglementation en vigueur.</li><li>Mettre en place et faire respecter les procédures opérationnelles standards (SOP).</li><li>Analyser les retours clients et gérer efficacement les réclamations pour préserver la réputation de l’hôtel.</li><li>Suivre les indicateurs de satisfaction client et veiller à la mise en œuvre d’actions correctives concrètes, en mobilisant les équipes autour de l’amélioration continue de l’expérience client.</li><li>Développer les relations commerciales avec des partenaires locaux et internationaux afin d’accroître la visibilité et l’occupation de l’hôtel.</li><li>Collaborer avec le service marketing pour promouvoir l’hôtel sur les canaux digitaux et traditionnels.</li><li>Garantir la qualité et la maintenance des installations et équipements de l’hôtel.</li><li>Préparer et présenter des rapports réguliers aux propriétaires ou au siège sur les performances financières et opérationnelles.</li><li>Surveiller la concurrence et identifier les tendances du marché pour ajuster la stratégie de l’établissement.</li><li>Assurer une présence continue et représenter l’image de l’hôtel auprès des clients et partenaires.</li><li>Être disponible en cas d’urgence et intervenir rapidement pour résoudre les problèmes opérationnels.</li><li>Toutes autres tâches telles qu’assignées.</li></ul><br>Qualifications<br><br><ul><li>Diplôme Bac+5 en management hôtelier, tourisme, commerce ou équivalent (EHL, Vatel, ou écoles reconnues sont un atout).</li><li>Minimum 7 à 10 ans d’expérience progressive dans l’hôtellerie de luxe, dont au moins 3 à 5 ans à un poste de direction.</li><li>Excellente maîtrise du français et de l’anglais (oral et écrit) ; la maîtrise d’une autre langue étrangère est un atout important.</li><li>Compétences solides en gestion financière : élaboration et suivi des budgets, revenue management, contrôle des coûts.</li><li>Maîtrise des systèmes de gestion hôtelière (PMS, Channel Manager, CRM, outils de reporting).</li><li>Connaissance approfondie des standards internationaux du luxe.</li><li>Capacité prouvée à manager et motiver des équipes dans un environnement exigeant.</li><li>Excellentes compétences en service client : orientation résultat, sens du détail, capacité à gérer des clients exigeants.</li><li>Aptitudes en marketing hôtelier et commercialisation (digital, partenariats, événements, relations publiques).</li><li>Grande disponibilité et flexibilité.</li><li>Leadership charismatique, intelligence relationnelle, diplomatie et résilience face à la pression.</li><li>Capacité d’analyse et de prise de décision rapide dans un environnement complexe et concurrentiel.</li></ul><br>Informations supplémentaires<br><br><p><em><strong>Avantages collaborateurs</strong></em></p><br><p>Rejoignez nos équipes et bénéficiez d’un ensemble d’avantages exclusifs, incluant des surclassements offerts, des séjours prolongés, des tarifs préférentiels au sein des établissements <strong>Fairmont & Raffles</strong>, ainsi que des réductions sur la restauration et le bien-être, sans oublier de nombreuses attentions pensées pour enrichir votre expérience.</p><br><p>Nous avons à cœur de prendre soin de nos collaborateurs et de valoriser leur engagement en leur offrant des avantages à la hauteur de leur investissement.</p><br><p><em><strong>Nos valeurs</strong></em></p><br><p><strong>Respect</strong><br>Nous valorisons les besoins, les idées et l’individualité de chacun.<br>Nous traitons toutes les personnes avec équité et dignité.</p><br><p><strong>Excellence</strong><br>Nous créons des liens authentiques et saisissons chaque occasion pour faire sentir à notre entourage qu’il est unique.</p><br><p><strong>Appartenance</strong><br>Nous célébrons nos différences, nous nous soutenons mutuellement et avançons toujours ensemble.</p><br><p><strong>Autonomisation</strong><br>Nous donnons à chacun la liberté de prendre des initiatives et d’anticiper les moments qui créent des expériences inoubliables.</p><br><p><strong>Intégrité</strong><br>Nous bâtissons la confiance à travers le respect mutuel et l’authenticité.</p><br><p><strong><em>Diversité & Inclusion</em></strong></p><br><p>Fairmont s’engage à créer un environnement inclusif où la diversité des talents peut pleinement s’épanouir.<br>Nous accueillons avec enthousiasme des candidats issus de tous horizons.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>This role leads digital transformation for PDS&T Biologics laboratory operations. The successful candidate will design, develop, and execute a comprehensive data and digital strategy that delivers measurable value to scientists and accelerates biologics development.</p><br><p>As a member of the Center of Excellence (COE) leadership team for digital transformation and ML/AI within PDS&T Biologics, this leader will shape the AI and digital strategy and drive end-to-end digital integration across Biologics CMC. The COE includes representatives from each functional group. It serves scientists' needs and defines the data systems architecture that underpins knowledge management, advanced analytics, and predictive modeling.</p><br><p>Working closely with IT partners (IR and BTS), this leader will evaluate and optimize data systems, including ELN, sample management, laboratory automation, and scientific data platforms. The aim is seamless, automated capture and connectivity of biologics process and analytical data in line with FAIR data principles. The leader will also establish business and data governance with other PDS&T divisions, Development Sciences, Manufacturing, and Quality. They will prioritize use cases and workflow applications that advance digital maturity and measure impact through clear KPIs.</p><br><p><strong>Responsibilities</strong></p><br><ul><li>Provide leadership and subject-matter expertise for laboratory digital transformation, defining future-state capabilities and scalable digital solutions across PDS&T Biologics Development.</li><li>Drive integration of laboratory instruments and systems to automate data capture and reduce manual data entry across scientific workflows.</li><li>Serve as the digital product leader for ELN, sample management, laboratory automation, and scientific data platforms, translating scientific and business needs into scalable solutions.</li><li>Advance FAIR data principles and data standardization to improve the findability, accessibility, interoperability, and reuse of scientific data for analytics, modeling, and digital applications.</li><li>Own the continuous evolution of laboratory digital products, including system configuration, user experience, platform scalability, performance, and adoption.</li><li>Partner with scientists, laboratory operations, Quality, Technical Operations, Data Science, IR, and BTS to streamline workflows, improve data quality, and accelerate R&D outcomes.</li><li>Define KPIs and dashboards and communicate progress on initiatives to stakeholders.</li><li>Influence leadership and cross-functional stakeholders to secure investments that align digital transformation with PDS&T Biologics business priorities.</li><li>Represent scientists' needs and champion the work processes and culture that digital transformation requires.</li><li>Support the COE book of work for digital transformation within PDS&T Biologics.</li><li>Benchmark internally and externally to keep the data and digital strategy for biologics process and analytical development industry leading.</li></ul><br>Qualifications<br><br><ul><li>M.S. or Ph.D. in life sciences or a science-based informatics discipline, with 10+ years of pharmaceutical/biotechnology industry experience, including at least 8 years in a relevant R&D or Operations function.</li><li>Proven track record of enabling new digital or data management capabilities, beyond incremental improvements or routine system implementations.</li><li>Technical proficiency in programming languages (e.g., Python, R) and cloud platforms (e.g., AWS, GCP).</li><li>Familiarity with AI/ML platforms and tools (e.g., TensorFlow, PyTorch) relevant to biologics CMC workflows.</li><li>Demonstrated ability to apply AI/ML techniques in biologics CMC development to optimize processes, strengthen data analysis, and enhance predictive modeling.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our long-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Skills Cross Functional Coordination Planning Approaches Problem Solving Organization of Work Processes Time Management Customer Service Operations Customer-Focused Mindset Resolving Customer Issues Your role Bring your curiosity to work as our next Service Planner. You will be part of our XXX team reporting to [Hiring manager title]. In this role, your mission is to [briefly describe the main mission in one clear sentence]. You will contribute directly to how we create high‑quality products and solutions for our customers. Bring your curiosity and analytical mindset to work as our next Service Planner . As a valued member of the Compressor Technique Service Division at Atlas Copco Maroc SA, you will be an integral part of the Compressor Service & Optimization team, reporting to the designated Hiring Manager. In this role, your mission is to efficiently coordinate and plan service activities to ensure timely, high-quality technical support and solutions for our customers. Your contribution directly impacts our ability to deliver excellent service experiences and innovative compressor solutions. Your day-to-day Develop and maintain detailed service plans that optimize resource allocation and meet customer expectations. Coordinate with technical teams and customers to schedule maintenance and repair work efficiently. Monitor service workflows to identify bottlenecks and recommend improvements for enhanced productivity. Maintain accurate records of service activities and generate reports to support decision-making. Collaborate closely with sales and technical departments to align service offerings with customer needs. Stay updated on product features and service methodologies to provide informed planning and support. Your skills and experience Proven experience in service planning or technical coordination, preferably in compressor or industrial service environments. Strong organizational and multitasking skills to manage complex service schedules effectively. Excellent communication and interpersonal abilities to collaborate with diverse teams and customers. Proficiency in using planning software and tools for scheduling and reporting purposes. A problem-solving mindset with attention to detail and commitment to quality. Ability to adapt to changing priorities and work under tight deadlines. We encourage you to apply even if you don’t meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role. Your compensation and benefits At Atlas Copco Group, we are committed to fair and equitable compensation. Compensation is determined based on the position and its responsibilities, without regard to gender, race, ethnicity, religion, physical ability, sexual orientation, marital status, or any other protected characteristic. Our compensation offering is designed to be locally relevant, competitive, and aligned with the expectations of current and future talent. This position is classified locally as per Moroccan labor standards. The actual annual gross base salary range for this position will be communicated during the recruitment process and is determined by your qualifications, experience, and demonstrated skills. In addition to a competitive base salary, this role may include performance-based incentives and benefits tailored to support your wellbeing and development. Beyond compensation, we believe that a rewarding career is about having opportunities to learn, grow, contribute, and develop in an environment built on trust, collaboration, and continuous improvement. At Atlas Copco Group, we support our people in building long-term careers while making a meaningful impact through their work. Your job location This role requires you to work on-site at our Customer Center office in Casablanca, Morocco. You will be part of a dynamic team that values face-to-face collaboration and the opportunity to engage directly with technical specialists and customers. Our office environment promotes teamwork, innovation, and professional development. Why it is great to work with us Your career grows through your skills, your curiosity, and the people you work with. You join a leading global industrial company committed to sustainable and efficient solutions. At Atlas Copco, we foster a culture where knowledge-sharing, innovation, and continuous improvement are at the forefront. You’ll have the chance to expand your expertise while contributing to meaningful projects that advance our customers' success. We offer flexible working arrangements supported by empathetic leadership that empowers you to take ownership and thrive. How we work together Our cultural behaviors guide us in what we do and how we do it. We act with accountability to seize opportunities and deliver results. We act with respect to understand diverse perspectives and strengthen our interactions. We act with curiosity to learn continuously and understand customer needs. We act collaboratively to make informed and transparent decisions. We also act experimentally to discover new solutions, learn from our mistakes, and keep improving. These core values create a supportive and innovative work environment where everyone’s voice is valued. Application process Our comprehensive selection process includes interviews designed to explore your experience, competencies, and motivation, alongside skills assessments specific to this role where applicable. We seek to understand your unique strengths and how you can grow with us as part of the Atlas Copco family. Our hiring decisions follow a structured approval process including the grandparent principle, ensuring fairness and consistency by involving the manager of the hiring leader. For assistance or questions throughout your application journey, feel free to contact us. Talent Acquisition: [Fayçal Boukdir], [Faycal.boukdir@atlascopco.com] Hiring Manager: [Younes Boushaba,Khalid El Bakkioui] Application process Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us: Talent Acquisition: [recruiterName]</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>We are seeking a highly motivated Senior Scientist I to join our Manufacturing Science and Technology (MSAT) group in the Product Development Science and Technology (PDS&T) organization supporting biologics manufacturing at the AbbVie Bioresearch Center based in Worcester, MA. As part of the PDS&T Biologics organization, our group leads the process technology transfer, continuous improvement, validation, and continuous process verification activities for late-stage and commercial manufacturing of therapeutic proteins for AbbVie. We also provide technical support for manufacturing, GMP compliance, and regulatory filing. The candidate should have extensive experience and comprehensive knowledge in process development, characterization, and validation of cell culture strategies to solve complex challenges across the AbbVie pipeline. The candidate will be expected to mentor and potentially supervise junior level scientists and productively manage several projects simultaneously in a dynamic and rapidly evolving project landscape. </p><br><p><u><strong>Responsibilities:</strong></u></p><br><ul><li>Lead team on the design, execution, and data-analysis for process development, characterization, optimization, validation, and continuous process verification activities for large-scale GMP cell culture processes. </li><li>Identify, evaluate, and develop innovative technologies within the field of cell culture to improve product quality and process efficiency and robustness for biologics manufacturing processes </li><li>Lead team on technology and process transfer activities to GMP scale across AbbVie’s GMP manufacturing network. </li><li>Solve technical issues and support GMP manufacturing of therapeutic proteins, including organization of deviation investigations. </li><li>Participate in cross-functional teams to support CMC sections of regulatory filings </li><li>Author technical reports and validation documents </li><li>Interact with cross-functional groups (e.g. , process development, protein analytics, manufacturing, quality, and regulatory) </li><li>Author peer-reviewed articles and patents and present original work in conferences </li><li>Expertise in data analysis or programming techniques is preferred with experience in analyzing large complex data sets, including model development. </li><li>Highly autonomous and productive in performing laboratory research, requiring only minimal direction from or interaction with supervisor. </li></ul><br>Qualifications<br><br><ul><li>Bachelor’s Degree or equivalent education and typically 10 years of experience, Master’s Degree or equivalent education and typically 8 years of experience, PhD and no experience necessary.</li><li>Possess thorough theoretical and practical understanding of own scientific discipline.</li></ul><p><u><strong>Preferred Qualifications:</strong></u></p><br><ul><li>Outstanding record of accomplishment in areas of bioprocess development and/or process validation. </li><li>Experience in managing technical professionals </li><li>Strong written and oral communication skills and the ability to contribute in a multi-disciplinary environment are essential. </li><li>Interacts well with diverse groups within function and maintains strong working relationships with external collaborators. </li><li>Demonstrates problem-solving skills and capability to overcome complex issues. </li><li>Demonstrate success in coordinating and executing important projects to achieve business unit goals. </li><li>Must have a “results-oriented” work ethic and a positive, “can-do” attitude with a strong sense of urgency and self-motivated desire to achieve. </li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our short-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b><span>About Us</span></b></p><br><p><span>Let’s go on an adventure together! </span></p><br><p><span>Hey there, we’re G Adventures. We’re one of the world’s leading small group travel companies, and we’ve always believed that travel isn’t just about where you go — it’s about how it changes you.</span></p><br><p><span>For the last 35 years, we’ve set out to do things differently. No cookie-cutter tours. No giant buses or cruise ships. And not to mention, as few selfie sticks as possible. Just real humans, travelling your heart out across the world with open minds and a non-stop desire to make our planet better, simply by exploring it. </span></p><br><p><span>At G Adventures, our DNA (or GNA, if you will) is built on belonging — where bringing your authentic self to work every day isn’t just accepted, it’s downright celebrated. For our office crew — you wanna rock a t-shirt with your dog’s face on it? We say go for it. For our Chief Experience Officers — you wanna hit the road and call some of the most epic places on Earth your home office? We love that — and we’ve got you. Wanna spend your days with people you genuinely like? Us too — and we’re pretty sure you’ll fit right in, wherever that is. </span></p><br><p><span>Now about that career of yours — this is the kind of place where you can spread your wings and truly grow into your role. The best part? You get to do it all alongside a passionate, freakishly talented, one-of-a-kind bunch excited to produce top-notch work and spread a ridiculous amount of goodness at the same time. </span></p><br><p><br><span>Feel like this could be the right fit? We think so too, and we’re already </span><i><span>way too excited </span></i><span>to meet you.</span></p><br><p><b>About The Role</b></p><br><p>The Reservations Coordinator is responsible for ensuring the timely and accurate processing of reservations, cancellations, and last-minute changes while maintaining data integrity across internal systems. This role supports effective communication with suppliers, internal teams, and customers to uphold service standards and operational efficiency. The Coordinator also provides administrative support, contributes to training initiatives, and plays a key role in maintaining supplier compliance and resolving booking-related issues.</p><br><br><p>Note, this is a 12 month Fixed Term Contract that will be working on a hybrid basis with 3 days in the Marrakech office.</p><br><br><p><b>Key Duties & Responsibilities</b></p><br><ul><li>Complete all reservations, cancellations, last-minute changes, and related tasks with accuracy and timeliness.</li><li>Validate reservation data and ensure internal systems and tools (e.g., Block Sheets, Validations) are up-to-date and accurate; report discrepancies to the relevant manager.</li><li>Maintain accurate and up-to-date records of all reservations activities in internal systems to support audits, reporting, and operational tracking.</li><li>Coordinate with the Product or Operations team to ensure that tour changes and updates are accurately reflected in reservations.</li><li>Communicate and coordinate with suppliers to ensure they understand and adhere to required reservation processes and standards.</li><li>Assist in monitoring supplier performance, including response times and service accuracy, and escalate persistent issues to the Reservations Manager.</li><li>Support managers in negotiating reduced cancellation fees with suppliers when necessary.</li><li>Communicate effectively with the Global Sales and Base Camp Operations teams, offering timely administrative and operational support.</li><li>Respond to enquiries via phone and email in a professional, prompt, and courteous manner.</li><li>Ensure email communications are followed up within 24 hours and manage delegated inbox responsibilities.</li><li>Support Global Sales by efficiently processing last-minute booking requests and change notifications, ensuring all relevant stakeholders are informed.</li><li>Participate in team meetings and training sessions to stay current with departmental protocols, tools, and updates.</li><li>Provide administrative assistance to Finance by supporting invoice-related queries and follow-up tasks.</li><li>Assist on special projects as assigned by the manager or leadership team.</li><li>Support internal process improvements by identifying inefficiencies or recurring issues and offering feedback for optimization.</li><li>Help ensure that the G Adventures and partner brands are properly represented in all reservation communications and touchpoints.</li><li>Contribute to travel style training and operational readiness initiatives within the region.</li></ul><br><p><b>Skills & Experience</b></p><br><ul><li>Highly proficient in English, both written and spoken.</li><li>Familiarity with standard travel industry practices and procedures</li><li>Minimum of 1 year of experience in the travel or tourism industry.</li><li>Proficient in using Google Workspace tools (e.g., Gmail, Sheets, Docs, Calendar).</li><li>Solid computer literacy and ability to adapt to reservation platforms and internal systems.</li><li>Demonstrated time management skills with the ability to meet deadlines in a high-paced environment.</li><li>Strong attention to detail with a commitment to accuracy and quality.</li><li>Excellent verbal and written communication skills, including professional email and phone etiquette.</li><li>Proven ability to deliver high-quality customer service with empathy and professionalism.</li><li>Effective problem-solving and conflict resolution skills with sound judgment.</li><li>Team player with a cooperative, flexible approach and a willingness to support colleagues.</li></ul><br><p><b>What Do We Offer You?</b></p><br><ul><li>Competitive Total Rewards Package, including exclusive travel perks!</li><li>Additional days off, including on your birthday!</li><li>Vacation time for you to recharge</li><li>Enhanced Parental Leave</li><li>Meaningful Employee Recognition Program</li><li>Learning and Growth Opportunities</li><li>Employee Resource Groups</li></ul><p>*Applicable based on location*</p><br><p>Artificial intelligence (AI) tools may be used to support the administrative processing of applications, such as organizing and formatting applicant information. AI is not used to screen, assess, or select applicants. All hiring decisions are made by our recruitment team.</p><br><p>G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.</p><br><br> </div>
<p> <b>About Four Seasons:</b> </p> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. <br> <br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <p> </p> <p> </p> <p> <b>About the location:</b> </p>Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.<p> </p> <p> </p> <p> <b>About Four Seasons Resort Tangier:</b> </p> <p>Perched along Morocco s northern coastline, where the Mediterranean Sea meets the Atlantic Ocean, the Resort will occupy one of the region s most extraordinary settings. Overlooking the Strait of Gibraltar, with views of Spain across the water, Four Seasons Resort Tangier will offer a rare connection between continents, cultures, and coastlines. The Resort will feature 99 guest rooms and suites, including 27 standalone villas, and more than 260 meters of waterfront.</p> <p> </p> <p>Set within a 20-acre site, Four Seasons Resort Tangier will feature expansive pool and waterfront lounging, four signature dining venues, a full-service spa and fitness center, as well as a Kids For All Seasons program. Flexible indoor and outdoor meeting venues will provide an inspiring setting for connection and collaboration, all complemented by panoramic waterfront views.</p> <p> </p> <p>Located approximately 15 minutes from Tangier s high-speed train station and 45 minutes from Tangier Ibn Battouta Airport, the Resort will become an exciting new chapter for Four Seasons in Morocco. As the fourth property in the country, it will join Four Seasons Hotel Casablanca, Four Seasons Resort Marrakech, and Four Seasons Hotel Rabat at Kasr Al Bahr, adding the distinctive character and extraordinary coastline of Tangier to an already diverse collection of Four Seasons experiences.</p> <p> </p> <p> <b>The Role of General Manager:</b> </p> <p>We currently have an opportunity for an experienced General Manager to join our highly anticipated Four Seasons Resort Tangier opening team in Morocco!</p> <p> </p> <p>Reporting to the Regional Vice President, you will take the lead in project managing the opening of this incredible property. You will also be an active team player in strengthening our Four Seasons Morocco collection; creative in identifying opportunities to maximise development and shared synergy opportunities within the collection.</p> <p> </p> <p>Our General Manager will guide the operational team in delivering consistently exceptional service, ensuring our guests feel genuinely welcomed and cared for. Accountability includes overseeing the overall guest experience and playing an active role within the local community.</p> <p> </p> <p>This position provides strategic leadership for all hotel personnel, fostering a culture rooted in character, integrity, and quality. It shapes and executes plans that drive sustained growth and profitability, while maintaining full responsibility for the health, safety, and wellbeing of both guests and employees.</p><p><strong>Desired Candidate Profile</strong></p><p> <b>Our Ideal General Manager candidate:</b> </p> <p>A seasoned luxury hospitality leader, with a strong preference for pre-opening and project leadership background and the ability to manage a a fluctuating seasonal operation. You should have deep knowledge of business development, revenue, and yield management, and strong Rooms experience. Fluency in English and French is essential, fluency in Arabic would be considered a valuable asset.</p> <p> </p> <p>An entrepreneurial spirit and guest ambassador with a solutions-focused mindset and innovative approach to position the hotel as the city's future market leader.</p> <p> </p> <p>Ability to lead pre-opening and post-opening budgets, you will be a strong project manager and visionary who can think big picture yet able to execute on ideas and have a nimble mindset particularly in the opening year to establish operating procedures. </p> <p> </p> <p>You will be a highly collaborative relationship builder, able to engage effectively with key stakeholders including Ownership, community leaders, travel partners, clients, and local agencies. You will have the ability to partner closely with Ownership on strategic initiatives, drive business relationships that support long-term growth, and articulate a clear and inspiring vision for the future of the hotel.</p> <br> <p>Strong business acumen, an appreciation for luxury best-in-class to deliver world-class products and services and ensure infusion of local heritage and culture in our product and service offerings. A driver of excellence in service delivery and passionate about quality. </p> <p> </p> <p>We are looking for a charismatic, nurturing, and inspiring leader of our team who has passion for attracting and retaining local talent and supporting their development and growth. </p> <p> </p> <p>As General Manager, you will be the Cultural Advocate of the Golden Rule, bringing our values to life in every employee interaction and decision. Your leadership will create an environment where great people thrive, enabling them to deliver the exceptional experiences that define Four Seasons.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>We are seeking a results-driven and technically-oriented Manager of Analytics and Data Integrity to lead site analytics web and data quality initiatives within our pharmaceutical operation reporting into Digital Systems organization. This role is central to ensure that all data used in GxP systems are connected, accurate, secure and in full compliance with AbbVie’s global program and regulatory standards including FDA, EMA and MHRA requirements.</p><br><p>This role bridges the data stream from strategy, governance and analytics. This role will lead and implement a site strategy in compliance with regulatory and AbbVie global expectations, champion key site initiatives, and contribute to the global Data Integrity Center of Excellence. Execute a vision of world class data governance that serves our patients by managing the site’s efforts at driving best practices within the data lifecycle.</p><br><p>Responsibilities:</p><br><p><u>Data Integrity</u></p><br><ul><li>Implement and maintain Data Integrity compliance activities across the end-to-end product lifecycle and various departments in alignment with relevant regulatory regulations and guidelines.</li><li>Implement data governance framework like metadata, ownership and lineage.</li><li>Establish data mapping and monitor data lifecycle – collection, storage, processing and usage. Work closely with data engineers, data scientists, and business units.</li></ul><p><u>Analytics Management</u></p><br><ul><li>Collaborate with various functional stakeholders to integrate analytics into everyday activities and decision-making processes.</li><li>Collaborate with functional leads and peer teams to define and create analytical products tailored to specific category needs, including definition of the data domain and standards for data enrichment on enterprise-approved platforms.</li><li>Lead the development of advanced analytical models and tools for use cases, ensuring they effectively meet the needs of functional leads and other teams.</li><li>Oversee development and delivery of dashboards, KPI’s and business insights.</li></ul><p><u>Governance & compliance</u></p><br><ul><li>Represent AbbVie Worcester site, Data Integrity subject matter expert during internal and external regulatory inspections related to data integrity.</li><li>Ensure adherence to regulatory standards (e, g FDA, GxP etc.)</li><li>Manage remediation efforts, utilizing risk management-based principles to identify risk and establish appropriate prioritization.</li></ul><p><u>Leadership</u></p><br><ul><li>Manage and guide a team of employees, fostering a culture of innovative problem solving and continuous improvement. Build and maintain the team’s capabilities to effectively execute analytics strategy, ensuring team members possess the necessary skills and tools to excel in their roles.</li><li>Train staff on data best practices.</li><li>Establish strong partnerships with category leads to understand and anticipate their analytical needs across business areas – Operations, R&D, Commercial, etc. </li></ul><br>Qualifications<br><br><ul><li>Bachelor’s Degree required, preferably in Physical or Life Sciences, Pharmacy, or Engineering</li><li>15+ years of combined experience in Manufacturing, QA, Engineering, R&D in pharmaceutical, biologics, device or chemical industry</li><li>Must be familiar with use of electronic document management, Bench Top equipment systems and laboratory information management.</li><li>Must also be familiar with cGMP, Quality Systems, ALCOA+ principles, and other global regulatory requirements of data governance.</li><li>Strong communication skills, both oral and written.</li><li>Expert knowledge of US Code of Federal regulations and the EU regulations</li><li>Subject Matter Expertise on Data Governance principles, computerized systems and compliance activities.</li><li>Excellent communication and influencing skills at all levels of the organization are required to influence diverse, ad hoc teams of SMEs.</li><li>Demonstrated project management skills and ability to lead effective change management.</li></ul><br>Additional Information<br><br><p><br>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our long-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>AbbVie is searching for a highly motivated individual to fill a Senior Scientist I/ position in the Analytical Development Department at AbbVie Bioresearch Center in Worcester MA. The Analytical Development Department is responsible for development, qualification and execution of analytical methods and characterization studies to provide product and process understanding for development of AbbVie biopharmaceutical pipeline from discovery through commercial stages.</p><br><p>Analytical Development is seeking a highly experienced, motivated and team-oriented individual for an important role supporting development of AbbVie’s biologic pipeline of preclinical and clinical products. The successful candidate will be a member of the Process Analytics team responsible for development and execution of various separation methods (HPLC, CE, icIEF, etc.) and other analytical methods (small scale purification, SoloVPE, etc.) to support the CMC development of AbbVie early phase products and processes throughout the drug development lifecycle. </p><br><p>Key Responsibilities:</p><br><ul><li>Independently develop and apply capillary electrophoresis, and HPLC methods separation as well as other analytical methods to enable biological process development</li><li>Develop, qualify, and transfer fit-for-purpose in-process control methods to QC. </li><li>Provide technical support to QC testing occurring at internal and external GMP testing laboratories.</li><li>Demonstrate the ability to resolve key project hurdles and assumptions by effectively utilizing available information and technical expertise.</li><li>Publish research in peer-reviewed journals and present work at scientific conferences.</li><li>Proactively seek out new information in the literature and incorporate this into individual project(s) as well as the overall program.</li><li>Seize opportunities to pursue project relevant leads that are in line with the group’s strategy.</li><li>Maintain a high level of productivity in the lab.</li><li>Understand and adhere to corporate standards regarding code of conduct, safety, appropriate handling of materials, controlled drug and radioactive compounds, GxP compliance, and animal care where applicable.</li><li>May mentor/supervise a team of one or more and guide and evaluate the performance of those individuals; is accountable for the effective performance of the team/individuals.</li><li>Represent analytical function in the CMC program team; represent the Analytical Development Group as a subject matter expert on cross functional teams. Lead the development of analytical control strategy for biologic programs </li><li>Plan and author internal technical reports as well as relevant CMC sections of regulatory submissions (INDs/CTDs).</li><li>Identify and lead analytical innovations to further scientific capability of the group.</li></ul><br>Qualifications<br><br><ul><li>PhD Degree and 0-4+ years or MS with 10+ years of experience within Biochemistry, Chemical Engineering, Analytical Chemistry, Pharmaceutical Science (or related discipline) in industry or academia. </li><li>Possess thorough theoretical and practical understanding of own scientific discipline.</li><li>Effective writer and communicator of research or other regulatory materials.</li><li>Must have strong written and verbal communications skills.</li></ul><p>Preferred Qualifications:</p><br><ul><li>Ability to work effectively cross-functionally in anticipating and responding to overall program development needs</li><li>Demonstrated record of independent thought, creativity and scientific accomplishment </li><li>Self-motivated with the ability to act with urgency and passion</li><li>Ability to make thoughtful, integrated, timely and meaningful recommendations and/or decision and take corresponding actions</li><li>Experience with CMC analytical development of monoclonal antibodies or related biotherapeutic proteins is a plus.</li></ul><p>Key Leadership Competencies:</p><br><ul><li>Delivers business results while also positioning AbbVie for long-term success</li><li>Raises the bar and is never satisfied with the status quo</li><li>Creates a learning environment, open to suggestions and experimentation for improvement</li><li>Embraces the ideas of others, nurtures innovation and manages innovation to reality</li></ul><br>Additional Information<br><br><p><br>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our long-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.</p><br><br>Job Description<br><br><p>The Field Training Manager (FTM) trains Business Development Managers (BDMs), Strategic Account Managers (SAMs), and Practice Development Managers (PDMs) to support qualitative dollar sales, profitability, and market share for Allergan Aesthetics. In coordination with the Director of Field Training Management, Senior National Training Managers, Marketing, and Sales Management, the FTM delivers advanced product messaging and business-development training, monitors skill progression from entry-level to senior sales roles, and supports the Aesthetics Portfolio.</p><br><p>The FTM enhances sales representatives’ ability to communicate advanced scientific information, business-development practices, and portfolio messaging through field co-travels, training courses, manager meetings, and National Sales Meetings. The role executes sales directives and training programs across assigned Area geographies; supports new-hire onboarding and development needs; facilitates Field Sales Training (FST) initiatives; and contributes to the national training plan as part of the marketing planning process.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>Onboarding</strong></p><br><ul><li>Assist with the new-hire onboarding experience within the assigned Area.</li><li>Coordinate the training process and development for newly hired Business Development Managers, Strategic Account Managers, and Practice Development Managers. Monitor and enhance BDM progress throughout the training continuum, providing appropriate coaching and development feedback.</li><li>Facilitate pre- and post-training onboarding sales calls throughout the new-hire sales training continuum.</li></ul><p><strong>Sales Training</strong></p><br><ul><li>Attend at least one of each new-hire sales training course annually to remain current on course delivery and support effective execution and coaching during field co-travels.</li></ul><p><strong>Field Co-Travels</strong></p><br><ul><li>Complete the expected number of co-travels per quarter, prioritizing new hires.</li><li>Conduct field co-travels with new hires within the appropriate timeframe after completion of the New Hire Sales Training Continuum.</li><li>Collaborate with Area Sales Leaders, Regional Sales Leaders, and Regional Practice Managers to identify tenured field sales representatives for field co-travels within the Area.</li><li>Identify and address key learning gaps; provide written follow-up after each co-travel and schedule a follow-up call with the manager.</li></ul><br>Qualifications<br><br><p><strong>Education and Experience</strong></p><br><ul><li>Bachelor’s degree</li><li>Knowledge of the health care and/or pharmaceutical industry</li><li>3+ years of field sales experience in the device industry; surgical experience strongly preferred.</li><li>2+ years of sales training experience preferred, but not required.</li><li>2+ of project management experience preferred, with health care experience preferred but not required.</li></ul><p><strong>Essential Skills, Experience, and Competencies</strong></p><br><ul><li>Serve as a positive role model.</li><li>Demonstrate a high degree of technical expertise and business acumen.</li><li>Demonstrate strong interpersonal skills.</li><li>Demonstrate strong written and verbal communication skills.</li><li>Maintain a rigorous work ethic and commitment to the training program.</li><li>Continuously assess field-force training and development needs and coordinate training resources, personnel, and contract services to support the long-term development of the Facial Aesthetics team.</li><li>Ability to travel up to 75%.</li><li>Demonstrated ability to form, lead, and facilitate integrated teams and individuals.</li><li>Demonstrate flexibility in adapting to a rapidly changing environment.</li><li>Demonstrate a strong platform presence and proven ability to deliver group presentations at district, regional, and national meetings and to major customers.</li><li>Demonstrate strong organizational, scheduling, planning, and prioritization abilities.</li><li>Ability to manage multiple tasks and responsibilities.</li><li>Ability to develop and execute key strategies.</li><li>Demonstrate strong problem-resolution skills.</li><li>Proficiency in Microsoft Teams and PowerPoint.</li><li>Ability to drive a car with a valid driver’s license.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our short-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<p>We are seeking a full-time <strong>Finance Responsible</strong> to join our greenfield project in Tangier. As part of the start-up team for our new Moroccan plant, you will oversee local finance operations, ensuring accurate and timely accounting, compliance with Moroccan statutory and tax requirements, and adherence to audit and free-zone regulations. You will also serve as the local finance expert, providing hands-on support to the plant and working closely with the wider Sanden finance organization.</p> <p> <strong>Essential responsibilities (including but not limited to):</strong> </p> <ol> <li> <p>Local accounting operations: Manage day-to-day accounting activities, including general ledger, accounts payable, accounts receivable, fixed assets, expense accounting and accounting documentation. </p> </li> <li> <p>Financial closing and statutory reporting: Prepare accurate and timely monthly, quarterly and annual financial closings in accordance with Moroccan Generally Accepted Accounting Principles (GAAP) and applicable group reporting requirements Support the reconciliation of local statutory accounts with group reporting </p> </li> <li> <p>Moroccan statutory and regulatory compliance: Ensure compliance with Moroccan accounting regulations, statutory filing obligations and applicable regulatory requirements for companies operating in Moroccan free zones. </p> </li> <li> <p>Tax compliance: Coordinate and prepare local tax filings and supporting documentation, including VAT, corporate income tax, payroll-related taxes and other applicable local taxes. Monitor tax deadlines and support communication with tax authorities and external advisers. </p> </li> <li> <p>Audit coordination: Act as the primary local finance contact for statutory, tax and other local audits. Prepare audit schedules and evidence, coordinate responses, and follow up agreed actions. </p> </li> <li> <p>Cash and working-capital operations: Support local cash-flow planning, payment processes, cash collection and allocation, bank coordination and working-capital execution within approved group policies and authorization rules. </p> </li> <li> <p>Internal controls and group compliance: Execute local finance controls and maintain appropriate documentation. Cooperate with the colleague responsible for group internal controls and finance-related group rules to ensure local implementation and timely remediation of identified gaps. </p> </li> <li> <p>Process implementation and improvement: Establish fit-for-purpose local accounting/finance processes for the greenfield operation (policies, procedures etc) support ERP/SAP implementation and continuously improve finance processes, operational efficiency, data quality, and compliance. </p> </li> <li> <p>Business and operational support: Provide practical finance support to plant departments on local accounting, tax and compliance matters. Contribute local accounting input to operational decisions and cross-functional projects. </p> </li> <li> <p>Coordination with planning and controlling: Provide accurate actuals, accounting explanations and statutory inputs to the colleague responsible for budget planning, forecasting, performance analysis, and product cost controlling.Company Description</p></li></ol><p>Sanden is a major player in the manufacturing of automotive compressors. It was originally founded in 1943 by Kaihei Ushikubo under the name of Sankyo Electric Company and initially manufactured bicycle lamps. After the war, the company then entered the home electric appliance market and began producing refrigeration machines, initially for business use. This became a major turning point in the history of Sanden. In 1970, Sanden began producing air conditioning compressors for passenger cars. It has been pioneering the Scroll-type automotive compressor. </p><p>With an established track record in innovation and manufacturing excellence backed by strong support from Hisense, Sanden is transforming the future of mobility to create a safer, greener, and better-connected world. With almost 5,600 employees worldwide, a footprint including 46 global offices and R&D centers across Asia, the Americas and Europe, the company has become a tier one supplier to major OEMs worldwide. </p><p>Sanden Europe has its headquarters in Bad Nauheim, Germany, where it also has a R&D center and test facilities. Two manufacturing sites are in Europe: One in Tint niac, France, the other in Polkowice, Poland. After being nominated by Stellantis, we will start a new HVAC assembly operation in Morocco for a SOP in 2027.Qualifications </p> <p> <strong>Required experience and education:</strong> </p> <ol> <li> <p>At least 5 years of relevant experience in accounting, statutory finance, tax or audit, preferably within an automotive industrial environment. </p> </li> <li> <p>BAC+5 or equivalent qualification in Accounting, Finance, Economics, Business Administration or related field. </p> </li> <li> <p>Demonstrated hands-on experience with Moroccan accounting standards, tax regulations, statutory reporting and audit requirements. </p> </li> <li> <p>Practical knowledge of Moroccan free-zone regulations applicable to industrial operations. </p> </li> </ol> <p> <strong>Your Must Haves:</strong> </p> <ul> <li> <p>Strong technical knowledge of <strong>Moroccan accounting</strong> and <strong>local statutory requirements</strong>. </p> </li> </ul> <ul> <li> <p>Solid knowledge of <strong>Moroccan tax compliance</strong> and experience coordinating with auditors, tax advisers and authorities. </p> </li> </ul> <ul> <li> <p>Ability to manage <strong>local accounting activities independently</strong> and remain closely involved in daily execution. </p> </li> </ul> <ul> <li> <p>Understanding i<strong>nternal controls</strong> and the ability to implement group requirements locally in cooperation with relevant owners. </p> </li> </ul> <ul> <li> <p>Experience with <strong>ERP systems</strong>, preferably <strong>SAP</strong>, and strong proficiency in Microsoft Excel, Word and PowerPoint. </p> </li> </ul> <ul> <li> <p>Strong <strong>analytical, organizationa</strong>l and <strong>problem-solving skills</strong>, with accuracy and reliability under tight closing, tax and audit deadlines. </p> </li> </ul> <ul> <li> <p>Strong command of <strong>spoken</strong> and<strong> written </strong>French and English. </p> </li> </ul> <ul> <li> <p>High standards of integrity, confidentiality, and professional judgment. </p> </li> </ul> <p> <strong>Your Nice-to-Haves:</strong> </p> <ul> <li> <p>Greenfield or plant start-up experience. </p> </li> </ul> <ul> <li> <p>Experience with OEM customer requirements and environment. </p> </li> </ul> <ul> <li> <p>Experience supporting ERP implementation or finance-process set-up.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>At least 5 years of relevant experience in accounting, statutory finance, tax or audit, preferably within an automotive industrial environment. </p> <p> BAC+5 or equivalent qualification in Accounting, Finance, Economics, Business Administration or related field. </p> <p> Demonstrated hands-on experience with Moroccan accounting standards, tax regulations, statutory reporting and audit requirements. </p> <p> Practical knowledge of Moroccan free-zone regulations applicable to industrial operations. </p> <p> <strong>Your Must Haves:</strong> </p> <ul> <li> <p>Strong technical knowledge of <strong>Moroccan accounting</strong> and <strong>local statutory requirements</strong>. </p> </li> </ul> <ul> <li> <p>Solid knowledge of <strong>Moroccan tax compliance</strong> and experience coordinating with auditors, tax advisers and authorities. </p> </li> </ul> <ul> <li> <p>Ability to manage <strong>local accounting activities independently</strong> and remain closely involved in daily execution. </p> </li> </ul> <ul> <li> <p>Understanding i<strong>nternal controls</strong> and the ability to implement group requirements locally in cooperation with relevant owners. </p> </li> </ul> <ul> <li> <p>Experience with <strong>ERP systems</strong>, preferably <strong>SAP</strong>, and strong proficiency in Microsoft Excel, Word and PowerPoint. </p> </li> </ul> <ul> <li> <p>Strong <strong>analytical, organizationa</strong>l and <strong>problem-solving skills</strong>, with accuracy and reliability under tight closing, tax and audit deadlines. </p> </li> </ul> <ul> <li> <p>Strong command of <strong>spoken</strong> and<strong> written </strong>French and English. </p> </li> </ul> <ul> <li> <p>High standards of integrity, confidentiality, and professional judgment. </p> </li> </ul> <p> <strong>Your Nice-to-Haves:</strong> </p> <ul> <li> <p>Greenfield or plant start-up experience. </p> </li> </ul> <ul> <li> <p>Experience with OEM customer requirements and environment. </p> </li> </ul> <ul> <li> <p>Experience supporting ERP implementation or finance-process set-up.</p></li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Axa Services Maroc</strong> operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success.
</p><br><br>
<br> Job : <p>Reporting to the <strong>HR Business Partners, the HR Advisor</strong> will have the following missions:</p><br><br><p><br><strong>• HR Development:</strong><br>- Manages the onboarding and retention process for employees in their scope<br>- Co-manages recruitment interviews<br>- Handles internal job openings: creation and publication of the advertisement, reception, sorting, and pre-selection of CVs, scheduling of internal recruitment interviews, co-management of interviews & assessments<br>- Handles departure files: reception of departure requests, management of exit interviews, and administrative coordination of departures (definition of notice period, consolidation of required documents... )<br>- Monitors and coordinates the objective setting and annual evaluation processes for employees in their scope<br>- Manages certain HR development committees within their scope<br>- Deploys the internal mobility process within their scope (talent pool creation, talent management...)<br>- Executes the rollout of HR action plans within their scope (new tools, processes, systems...)<br><strong>• Administrative Management:</strong><br>- Updates and ensures the accuracy of administrative management files for employees in their scope (headcount tracking, movements, working hours...) in accordance with current rules and procedures<br><strong>• Disciplinary Management:</strong><br>- Investigates disciplinary cases (qualification of offenses; definition of the associated sanction level up to the 3rd warning) within their scope for decision by their hierarchy<br>- Assesses the legal compliance of the disciplinary sanction process<br>- Manages disciplinary sanction interviews<br>- Liaises with the labor inspectorate<br>• Social Relations Management:<br>- Analyzes and reports to their hierarchy elements that may destabilize the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the employee representative bodies and alerts their hierarchy to deviations and dysfunctions related to their execution</p><br><br><p>• <strong>Social Relations Management:</strong><br>- Analyzes and reports to their hierarchy elements that may destabilize the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the employee representative bodies and alerts their hierarchy to deviations and dysfunctions related to their execution<br>•<strong> Advisory:</strong><br>- Handles requests from employees in their scope regarding their careers (information requests, mobility requests): collection, analysis, and response<br>- Gathers assistance requests from managers in their scope for handling HR cases, and coordinates their response<br>- Shares best practices deployed in their scope that can be globally capitalized upon<br><strong>• Reporting</strong><br>- Develops reports and populates HR dashboards (disciplinary, mobility, departures...)<br>- Reports disciplinary sanctions exceeding their scope of authority to their hierarchy and obtains validation<br> </p><br><br> <br> <br> Required profile : <p>With a higher education degree (Bac+4), <u><strong>you have a minimum of 4 to 5 years of HR experience in a similar role</strong></u>, ideally in a customer relations center.<br>You have a good knowledge of regulations, strong synthesis and analytical skills, and your interpersonal skills and listening abilities are essential qualities to successfully carry out your missions.</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Axa Services Maroc</strong> operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success.
</p><br><br>
<br> Job : <p>Reporting to the <strong>HR Business Partners, the HR Advisor</strong> will have the following missions:</p><br><br><p><br><strong>• HR Development:</strong><br>- Manages the integration and retention process for employees in their scope<br>- Co-manages recruitment interviews<br>- Handles internal job openings: drafting and publishing the advertisement, receiving, sorting, and pre-screening CVs, scheduling internal recruitment interviews, co-managing interviews & assessments<br>- Handles departure files: receiving departure requests, conducting interviews, and administrative coordination of departures (defining notice periods, consolidating required documents...)<br>- Monitors and coordinates the processes for setting objectives and annual performance reviews for employees in their scope<br>- Manages certain HR development committees within their scope<br>- Implements the internal mobility process within their scope (talent pool creation, talent management...)<br>- Executes the deployment of HR action plans within their scope (new tools, processes, systems...)<br><strong>• Administrative Management:</strong><br>- Updates and ensures the accuracy of administrative management files for employees in their scope (staff monitoring, movements, working hours...) in accordance with current rules and procedures<br><strong>• Disciplinary Management:</strong><br>- Investigates disciplinary cases (classification of offenses; definition of the associated sanction level up to the 3rd reprimand) within their scope for decision by their management<br>- Assesses the legal compliance of the disciplinary sanction process<br>- Conducts disciplinary sanction interviews<br>- Liaises with the labor inspectorate<br>• Social Relations Management:<br>- Analyzes and reports to their management elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the Employee Representative Institutions (ERIs) and alerts their management to deviations and malfunctions related to their implementation</p><br><br><p>• <strong>Social Relations Management:</strong><br>- Analyzes and reports to their management elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the Employee Representative Institutions (ERIs) and alerts their management to deviations and malfunctions related to their implementation<br>•<strong> Advisory:</strong><br>- Handles requests from employees in their scope regarding their careers (information requests, mobility requests): collection, analysis, and response<br>- Gathers assistance requests from managers in their scope for handling HR cases, and coordinates their response<br>- Shares best practices deployed within their scope that can be capitalized on globally<br><strong>• Reporting</strong><br>- Prepares reports and updates HR dashboards (disciplinary, mobility, departures...)<br>- Reports to their management and obtains validation for disciplinary sanctions exceeding their scope of responsibility<br> </p><br><br> <br> <br> Required profile : <p>With a higher education degree (Bac+4), <u><strong>you have a minimum of 4 to 5 years of HR experience in a similar role</strong></u>, ideally in a customer relations center.<br>You have a good understanding of regulations, strong synthesis and analytical skills. Your interpersonal skills and listening abilities are essential qualities to successfully carry out your missions.</p><br><br> <br><br> </div>
<p>Job Location Casablanca Job Description What you need to know? Winter Internship Summit is a unique experience where you get to live the life of a P&G Manager. Top talents will be invited to our P&G Casablanca office for a full day where we offer personalized trainings, case studies, and a LOT of fun! Also, this summit will enable you to accelerate the process compared to a standard process. If you re looking for an opportunity to discover your perfect career fit, while receiving the tools, freedom, and support to thrive, then this summit is your gateway to the P&G Winter Internship . You ll step into the shoes of a P&G leader, gaining invaluable, real-world experience by solving challenging business cases. We offer a range of sought-after internships for those interested in sales, marketing, finance, IT, HR, and more . Where & When: P&G Casablanca GO @ Marina Business Center, on first Week of November. Registration will close on the end of October How to apply? 1. Go to pgcareers.com Filter on Morocco & Choose the winter Internship you're interested in. 2. Complete Online Assessment Top talents will be invited to Standout Summit and will have an accelerated hiring process. 3. After the summit, selected top talents will be invited for accelerated interviews. 4. After passing the interviews, you will be contacted for the internship offer. Get started on the path to your own #PGDay1. Do you want to be in the driving seat, selling our global leading brands? Are you intrigued by the idea of building long-term business partnerships with our customers? To develop and construct plans which craft a benefit for our shoppers, our customers and our Company? Then an Internship in our Strategic Sales department is the right place for you. We are here to help you gain a magical experience. We have internship projects in the areas of Key account management, Shopper Based Design, Category management & Business Analysis. Do you want to be part of one of the most advanced global IT organizations in the world? We redefine the way business is done through technology and innovation! Do you have passion for technology and dream to learn and grow continuously? IT at Procter & Gamble is where business, innovation and technology integrate to build an ambitious advantage for us. Our professionals are diverse leaders who apply deep IT understanding to deliver business models and capabilities. Whether your role is to craft an IT innovation strategy, protect our critical information systems and assets, or lead a strategic supplier, you will increase your technical mastery. Your passion for the industry will be nurtured by our culture of continued learning and growth. Your internship in IT builds change leadership and influence skills, breadth of experience across multiple businesses, and depth of expertise in one of our three IT areas: Application& Integration and Data & Analytics. We are looking for interns in the following IT areas: Application & Integration The largest IT area focuses on Strategy, development, implementation, maintenance and business applications. Roles include: Application Manager, IT Operations Manager, Solution Manager and Project Manager. Data & Analytics -Strategy of data and breaking it down into impactful results. Roles include Data and Insights, Marketing Technology and Product Management, Data and Analytics. Job Qualifications We look for leaders with who are graduating in 2027 with a BS in MIS, Computer Science, Industrial or Computer/Systems Engineering, Information Security, Analytics, (or like degrees). Proven use of technology to add business value Adept at using Analytics technologies and tools for solving ad hoc business problems, innovating on potential future solutions, and working with technology to translate your innovations into robust, scaled, analytic solutions and significant insights Excellent written and verbal communication skills to influence others to take action Leadership in extra-curricular activities Possess strong thinking/problem-solving skills which can be applied to business processes with a "can-do" attitude Proven capability to handle multiple priorities About us We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always , Ariel , Gillette , Head & Shoulders , Herbal Essences , Oral-B , Pampers , Pantene , Tampax and more. Our community includes operations in approximately 70 countries worldwide. Visit http://www.pg.com to know more. Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being in touch so we craft brands and products to improve the lives of the world s consumers now and in the future. We want you to inspire us with your unrivaled ideas. We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor. Job Schedule Full time Job Number RPHONE_NUMBER Job Segmentation Internships</p><p><strong>Desired Candidate Profile</strong></p><p>We look for leaders with who are graduating in 2027 with a BS in MIS, Computer Science, Industrial or Computer/Systems Engineering, Information Security, Analytics, (or like degrees). Proven use of technology to add business value Adept at using Analytics technologies and tools for solving ad hoc business problems, innovating on potential future solutions, and working with technology to translate your innovations into robust, scaled, analytic solutions and significant insights Excellent written and verbal communication skills to influence others to take action Leadership in extra-curricular activities Possess strong thinking/problem-solving skills which can be applied to business processes with a "can-do" attitude Proven capability to handle multiple priorities</p>
Purchasing Officer - Electrical Speciality | Casablanca (Morocco)
Logistics, Supply Chain & Procurement
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : 3. MISSIONS AND RESPONSIBILITIES3.1 Needs Analysis and Supplier Consultation<ul><li>Read and analyze technical documents (Technical Specifications, plans, single-line diagrams, parts lists) prepared by the design office</li><li>Identify and qualify material needs for each project: electrical panels, MV/LV switchgear, cables, cable trays, lighting fixtures, ELV equipment (VDI cabling, fire safety systems, video surveillance, access control)</li><li>Launch supplier tenders based on technical specifications</li><li>Analyze received bids from technical, commercial, and deadline perspectives, in line with project specifications</li><li>Propose technically validated alternatives or equivalents to optimize costs without compromising performance</li></ul>3.2 Negotiation and Order Placement<ul><li>Negotiate purchasing conditions: unit prices, volume discounts, deadlines, payment and delivery terms</li><li>Select the chosen suppliers and place orders within the deadlines set by the construction schedule</li><li>Draft and formalize purchase orders and supply contracts</li><li>Ensure order follow-up: confirmations, progress, delay alerts</li><li>Manage supplier disputes: non-conformities, incomplete deliveries, returns, credit notes</li></ul>3.3 Supplier Panel Management<ul><li>Identify, evaluate, and qualify new electrical suppliers and distributors (retailers, manufacturers, wholesalers)</li><li>Maintain and develop relationships with strategic suppliers: Schneider Electric, Legrand, Hager, ABB, Nexans, Prysmian, Bosch Security, Honeywell, Axis, and other industry brands</li><li>Conduct periodic supplier evaluations (quality, deadlines, service) and update the panel</li><li>Ensure diversification of sources for strategic materials to reduce dependency risks</li><li>Monitor the market for price changes, new product ranges, and supply chain issues</li></ul>3.4 Import Purchasing Management (Incoterms, Customs, Transit)<ul><li>Select the appropriate Incoterm (EXW, FOB, CFR, CIF, DAP, DDP, etc.) based on the nature of the material, mode of transport, and leverage with the supplier, and assess its impact on total cost and risk transfer</li><li>Prepare and verify import documents (pro forma and final invoice, packing list, certificate of origin, bill of lading or air waybill, CE conformity certificates)</li><li>Coordinate with international freight forwarders and carriers to choose the most suitable mode of transport (sea, air, road) for the project deadline and budget</li><li>Oversee import customs clearance operations through Moroccan customs channels (BADR system of the Customs and Indirect Taxes Administration, PortNet platform), in liaison with the authorized customs broker</li><li>Anticipate and track import duties, import VAT, and applicable special regimes (temporary admission, customs warehousing)</li><li>Ensure regulatory compliance of imported products (CE standards, electrical conformity certificates) and manage non-conformities or customs blockages</li><li>Track end-to-end delivery times (supplier to freight forwarder to customs clearance to site) and alert in case of risk of delay on a project</li></ul>3.5 Contribution to Project Economic Performance<ul><li>Participate in project kick-off meetings to identify purchasing challenges early in the design phase</li><li>Contribute to the pricing of commercial offers by providing updated purchase prices</li><li>Track and analyze the differences between the estimated purchasing budget and actual expenses per project</li><li>Propose action plans to improve purchasing margins (consolidation, framework agreements, alternative sourcing)</li><li>Produce monthly purchasing dashboards for management</li></ul> <br> <br> Required profile : 4. TECHNICAL KNOWLEDGE REQUIRED<p>This section is the differentiating criterion for the position. Candidates with only general purchasing training without a technical electrical background cannot be considered.</p><br><br>CFO Equipment (Strong Currents) Essential KnowledgeCFO Equipment FamilySpecific ExamplesExpected Level<br>MV SwitchgearMV cells, transformers, main distribution panelsGood knowledge<br>LV Electrical PanelsDistribution boxes, panels, main distribution panels, sub-distribution panelsExpertise<br>Electrical CablesU1000 R2V, H07 V-U/R, aluminum cables, twisted pair, IEC 60332Expertise<br>Cable TraysSteel cable trays, aluminum, conduits, ICT/IRL conduitsGood knowledge<br>Modular SwitchgearCircuit breakers, residual current devices, contactors, relaysExpertise<br>Lighting Fixtures and LightingIndustrial LED, emergency lighting (BAES, BAEL)Good knowledge<br>Generator Sets / UPSGenerators, inverters, batteriesSolid notions<br>Photovoltaic / EV Charging InfrastructurePanels, inverters, charging stationsNotions<br>CFA Equipment (Low Currents) Essential KnowledgeCFA Equipment FamilySpecific ExamplesExpected Level<br>Structured VDI CablingCategory 6/6A RJ45 cables, 19" racks, patch panels, fiber opticsExpertise<br>Fire Safety Systems (SSI)Fire alarm control panels, detectors, manual call points, fire dampersGood knowledge<br>Access ControlControllers, badges, readers, electric strikes, video intercomsGood knowledge<br>Video Surveillance (CCTV)IP cameras, NVRs, DVRs, PoE switchesGood knowledge<br>Powerline / Bus SystemsKNX, DALI, LON, BMS protocolsSolid notions<br>Intercom SystemsAudio, video, door entry phonesNotions<br>Audio / Public Address / SMATLoudspeakers, amplifiers, technical alarm systemsNotions<br>5. REQUIRED PROFILEMandatory Dual Competency TrainingAreaDesired TrainingComment<br>Electrical TechnicalBTS Electrotechnics, DUT Electrical Engineering, Professional Bachelor's in Electrical EngineeringMandatory minimum technical foundation<br>Electrical TechnicalBTS MELEC, BTS SN (Digital Systems)Accepted for the CFA component<br>Purchasing / ManagementProfessional Bachelor's in Purchasing, Master's in Purchasing-Supply ChainStrongly desired, or equivalent experience otherwise<br>Ideal Dual CurriculumBTS Electrical + Professional Bachelor's in Purchasing / Master's via apprenticeshipIdeal candidate<br>Equivalent ExperienceElectrician technician who moved into a purchasing roleAccepted if purchasing skills are demonstrated<br>International TradeTraining or certification in Incoterms, customs clearance, and international transport (e.g., AFT certificate, customs training)Strongly desired or demonstrated equivalent experience in import purchasing<br>Professional Experience<ul><li>3 to 6 years of experience in a purchasing or procurement role, preferably in the construction, electrical, or works sector</li><li>Experience in a multi-project environment with tight deadlines</li><li>Knowledge of the electrical supplier landscape: retailers, distributors (Rexel, Sonepar, Sider, GEF), manufacturers</li><li>Experience reading electrical plans and parts lists (single-line diagrams, wiring diagrams)</li><li>Use of an ERP or purchasing management software (SAGE, SAP, Batigest, or equivalent)</li></ul>Transversal SkillsSkillRequired Level<br>Reading electrical plans and diagramsAdvanced, essential<br>Analysis of Technical Specifications and documentsAdvanced, essential<br>Purchasing negotiation (price, deadline, terms)Advanced<br>Proficiency in Excel (dashboards, bid comparisons)Advanced<br>ERP / Purchasing management softwareIntermediate to advanced<br>Knowledge of purchasing law and supplier contractsIntermediate<br>Market watch for electrical materialsRegular<br>Professional English (international supplier negotiation, technical documentation, Incoterms)Intermediate to advanced<br>Mastery of Incoterms (2020) and their cost/risk impactsAdvanced, essential<br>Customs clearance and import customs regimes (BADR, PortNet)Advanced, essential<br>Management of freight forwarders and international transport (sea, air, road)Advanced<br>Personal Qualities<ul><li>Rigor and attention to detail: an error in a reference or quantity can halt an entire project</li><li>Negotiation skills: ability to obtain the best terms without damaging supplier relationships</li><li>Ability to work under pressure and with tight deadlines imposed by project progress</li><li>Interpersonal skills: constant interface with technical teams, site managers, and suppliers</li><li>Autonomy and initiative: ability to identify a supply problem and solve it without being asked</li><li>Synthesis skills: ability to compare multiple technical and commercial offers and formulate a clear recommendation</li><li>Methodical organization: simultaneous management of numerous orders for several projects</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Publication date :</strong> Sep 18, 2026, 12:00AM</p><br><br>Vidéo EVP<br>Déclaration de mission de l'entreprise<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>À propos du rôle<p><span>Au sein de la direction marketing de Digital Services, Digital Services Products & Marketing, nous recrutons des talents qui définissent nos offres de demain et développent la croissance et la profitabilité de notre activité.</span></p><br><br><p><span>En tant que <strong>Head of Dedicated AI Platforms & AIOps</strong>, vous êtes responsable d’un portefeuille d’offres incluant :</span></p><br><br><ul><li><span>une nouvelle activité visant à proposer aux clients grand-compte la plateforme d'IA agentique Live Intelligence </span><span>ainsi que les solutions partenaires de Live Intelligence et des services managés associés </span><span>dans un modèle dédié (hosting dédié à un client, sur ses infrastructures ou sur un Cloud privé). Vous capitaliserez sur la solution logicielle Live Intelligence existante (Portail, Console, composats du Studio¿: LangChain / LangSmith, LiteLLM, Gcore Inference Everywhere, Kubernetes Rancher) avec un modèle de delivery, un go-to-market et un catalogue d'offres complémentaires à la plateforme <strong>Live Intelligence</strong> mutualisée. </span><span>Vous complétez l’offre standard avec un écosystème des solutions Partenaires priorisées avec la responsable écosystème Live Intelligence et visant à adresser des verticales sectorielles ou métier complémentaires.</span></li></ul><br><ul><li><span>l’offre AIOps des services managés cloud visant à optimiser les services managés grace à l’IA en vous appuyant, pilotant et coachant le Product Manager junior AIOps des services managés cloud</span></li></ul><br><ul><li><span>l’offre des solutions managées Kubernetes et conteneurs sur Cloud Avenue complétant les services Cloud Avenue avec les solutions nécessaires pour opérer les workloads avec des SLA.</span></li></ul><br><p><span><strong>Vos missions</strong></span></p><br><br><p><span>Vous portez les missions suivantes :</span></p><br><br><ul><li><span>Assurer la veille sur le marché de l'IA dédiée, souveraine et on-premise (concurrents, fournisseurs, attentes clients, analystes) et exprimer les cas d'usage prioritaires au meilleur ROI.</span></li></ul><br><ul><li><span>Étudier les prix de marché, construire les business case et déterminer le ROI etpiloter le P&L du périmètre (licences, setup, maintenance récurrente, marges partenariats, capacité réservée).</span></li></ul><br><ul><li><span>Porter les dossiers d’opportunité Business, rédiger et piloter les EPICs d'expression de besoin, les présenter en Portfolio Sync et Program Increment SAFe et franchir les jalons de développement d'offre, en premier lieu pour la future offre Live Intelligence dedicated.</span></li></ul><br><ul><li><span>Piloter l'opportunité de proposer Live Intelligence en mode dédié (hébergé sur un Cloud privé ou chez le client), en coordination étroite avec l'équipe Produit, qui assumera alors le rôle d'éditeur de la solution logicielle personnalisée pour un client particulier. Définir et industrialiser le catalogue d'offres dédiées (on-premise/hosted, custom managé, offres verticalisées partenaires, agents managés) en capitalisant le logiciel délivré par l’équipe Produit qui en assurera la maintenance, ainsi que sur les solutions Partenaires.</span></li></ul><br><ul><li><span>Structurer et productiser l’implémentation des solutions partenaires priorisées de l'écosystème Live Intelligence et lancer de premières expérimentations clients en fast-track.</span></li></ul><br><ul><li><span>Développer la proposition de valeur et rédiger les livrables correspondant à l’offre en coordination avec le Product Marketing Manager de Live Intelligence (descriptifs de service, contrat, tarification, catalogue).</span></li></ul><br><ul><li><span>Veiller au respect des exigences du marché en termes de sécurité, de conformité et de souveraineté (RGPD, AI Act).</span></li></ul><br><ul><li><span>Formaliser et animer la gouvernance avec la plateforme mutualisée (roadmap, compatibilité des composants, instance d'arbitrage).</span></li></ul><br><ul><li><span>Manager l'équipe locale d'experts Gen AI et Cloud, en lien avec le Managed Services container skill center.</span></li></ul><br><ul><li><span>Assurer le rôle de Lead PM en encadrant le Product Manager AI Ops, tout en conservant le pilotage de l'offre Managed Kubernetes, en fort lien avec les activités IA.</span></li></ul><br>À propos de vous<p><span><strong>Profil recherché</strong></span></p><br><br><p><span>Titulaire d'un diplôme de niveau Bac +5 (Grande École de Commerce ou d'Ingénieur), complété idéalement par une spécialisation en système d’information, vous justifiez d'une expérience de 15 ans minimum en Product Management, Marketing, avant-vente ou business développement dans un contexte technologique, dont une première expérience d'encadrement d'équipe et de pilotage de P&L. Une bonne connaissance de l'IA générative et agentique, des plateformes cloud, de Kubernetes et des services d'exploitation est attendue.</span></p><br><br><ul><li><span>Vous aimez le sujet, vous êtes engagé et vous vous apprêtez à construire dans la durée.</span></li></ul><br><ul><li><span>Vous avez le sens du service pour le client et pour l'organisation qui vous entoure.</span></li></ul><br><ul><li><span>Vous disposez de capacités d'écoute, d'analyse et de synthèse qui vous permettent d'instruire, d'arbitrer et de décider tout en priorisant.</span></li></ul><br><ul><li><span>Vous savez imaginer et conceptualiser l'avenir de l'offre selon les options choisies, et tracer les plans d'action pour anticiper et construire un chemin.</span></li></ul><br><ul><li><span>Vous rédigez clairement des documents marketing produit qui font référence et sont transmis largement.</span></li></ul><br><ul><li><span>Vous êtes méticuleux dans la définition des prix, la compréhension des coûts et des marges, et la résolution des obstacles.</span></li></ul><br><ul><li><span>Vous savez fédérer une équipe d'experts Gen AI & Cloud et animer un écosystème de partenaires et des fournisseurs.</span></li></ul><br><ul><li><span>Vous êtes à l'aise dans un environnement matriciel avec des dépendances fortes (équipe de build, plateforme mutualisée).</span></li></ul><br><ul><li><span>Vous êtes pro-actif, moteur, et déployez une énergie positive pour le collectif.</span></li></ul><br><p><span>Votre connaissance du domaine de l'Intelligence Artificielle, des services d'exploitation et de l'écosystème des éditeurs / pure-players IA est un plus</span></p><br><br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>Informations supplémentaires<p><strong>• Opportunités mondiales:</strong> Travailler au sein d’équipes multinationales avec la possibilité de collaborer avec des collègues et des clients du monde entier..<br><strong>• Environnement de travail flexible:</strong> Horaires flexibles et possibilité de combiner travail au bureau et à domicile (modalités hybrides).<br><strong>• Développement professionnel:</strong> Programmes de formation et opportunités de montée en compétences ou de reconversion.<br><strong>• Évolution de carrière:</strong> Possibilités de progression interne et de mobilité au sein d’Orange.<br><strong>• Culture bienveillante et audacieuse:</strong> Programmes de santé et de bien-être, initiatives en faveur de la diversité et de l’inclusion, actions de Responsabilité Sociétale des Entreprises (RSE) et événements de lien avec les salariés.<br><strong>• Programmes de récompenses:</strong> Programme de parrainage.</p><br><br>Égalité des chances en matière d'emploi<p>Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.</p><br><br>Récompenses..<p> At Orange, only your skills matter.
</p><br><br>
<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Publication date :</strong> Sep 21, 2026, 12:00AM</p><br><br>Vidéo EVP<br>Déclaration de mission de l'entreprise<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>À propos du rôle<p><span><span>Depuis janvier 2017, Orange Cyberdefense regroupe les activités sécurité du groupe Orange, le premier employeur du digital, et compte plus de 3000 experts en France et à l’étranger.</span></span></p><br><br><p><span><span>En Octobre 2018 Orange a choisi Casablanca pour l’implantation de sa structure dédiée à la Cyberdefense en Afrique avec pour objectif d’en faire un hub et un centre d’expertise d’ici 2023 en misant sur le marché africain.</span></span></p><br><br><p><span><span>Implantés dans plusieurs grandes villes en Europe et au Maroc; nous proposons aujourd’hui à nos clients un accompagnement de bout en bout: conseil, audit, AMOA, AMOE, intégration & service managé et adressons tous les secteurs d’activité.</span></span></p><br><br><p><span><span>Notre mission est de protéger les actifs sensibles de nos clients grands en les accompagnant dans la conception de leur stratégie de cyberdéfense, le renforcement & le contrôle des accès, la protection des actifs sensibles, la connaissance des failles et la validation de l’efficacité des dispositifs de cyberdéfense.</span></span></p><br><br><p><span><span>Avec une croissance annuelle à deux chiffres, ORANGE CYBERDEFENSE est le n°1 sur le marché européen de la cybersécurité et bientôt le leader sur le marché africain.</span></span></p><br><br><p><span><span>Nous menons une politique RH de proximité avec une gestion des carrières personnalisée, qui tient compte de la stratégie de l’entreprise et du fonctionnement opérationnel, mais également des souhaits de développement personnel du collaborateur.</span></span></p><br><br><p><span><span>Nous sommes une équipe à taille humaine, professionnelle et travaillant dans un cadre convivial. Nous sommes orientés client et recherchons un bon équilibre vie professionnelle / vie personnelle pour nos collaborateurs.</span></span></p><br><br><br><br><p><b><span><strong>Missions:</strong></span></b></p><br><br><p><span><span>Vous intégrez l’équipe Conseil & Audit d’Orange Cyberdéfense au Maroc en qualité de </span><b><span><strong>Manager sécurité</strong></span></b><span> afin d’accompagner nos clients dans la sécurisation de leur SI notamment auprès de grands comptes (privés, publics) au Maroc, en Afrique et en Middle East.</span></span></p><br><br><p><span><span>A ce titre vos missions principales pourront consister à:</span></span></p><br><br><ul><li><span><span>Mener des analyses de risques (EBIOS, MEHARI, etc.)</span></span></li><li><span><span>Mettre en œuvre et revoir un SMSI ISO 27001,</span></span></li><li><span><span>Elaborer des Politiques de Sécurité, procédures opérationnelles de sécurité, standard, etc.</span></span></li><li><span><span>Accompagner nos clients à leur mise en conformité (loi 09.08, DNSSI, ISO27001-2, NIST, RGPD, etc.),</span></span></li><li><span><span>Définir des stratégies de cyberdéfense / Schéma Directeur Sécurité SI</span></span></li><li><span><span>Revoir la sécurité des architectures</span></span></li><li><span><span>Concevoir ou auditer la continuité et le secours Informatique (ISO 22301)</span></span></li><li><span><span>Sensibiliser à la sécurité</span></span></li><li><span><span>Apporter des conseils et recommandations adaptés aux problèmes de sécurité rencontrés par des clients</span></span></li><li><span><span>Développer de nouvelles offres cyber packagées ou customisées pour nos clients sur la région</span></span></li><li><span><span>Management d’une équipe de consultants Cyber (Juniors, Confirmés et Seniors).</span></span></li></ul><p><span><span>En tant que Manager vous serez positionné en tant que chef de projet dans plusieurs missions complexes (missions à forte exposition, pluridisciplinaires, sur des sujets innovants…) en parallèle. Votre tâche consistera donc à piloter ces missions en assurant d’un côté la satisfaction client et le rayonnement d’OCD et d’autres part le respect des budgets et planning.</span></span></p><br><br><p><span><span>Vous amènerez votre expertise pour renforcer ou développer nos offres et la crédibilité d’OCD sur le marché. Votre expertise et expérience seront également mis à profit pour faire grandir les ressources sous votre responsabilité.</span></span></p><br><br><p><span><span>De plus, plusieurs consultant(e)s vous seront rattachés et vous serez responsable du suivi RH de ces consultant(e)s (définition des objectifs, identification des besoins en formation, coaching, suivi des imputations et des congés, etc.). Cela s’inscrira dans la gestion de carrières d’OCD avec l’organisation d’entretiens individuels semestriels, des feedbacks réguliers, l’animation ou la coanimation de réunions d’équipes pour faire le point sur le staffing, la distribution des avant-ventes, les points de blocage etc. La gestion de l’évolution de carrière sera aussi sous votre responsabilité pour les ressources gérées (changement de grade, augmentation, bonus…).</span></span></p><br><br><p><span><span>En tant que Manager une très forte contribution sera attendue sur l’avant-vente avec la participation et validation des propositions commerciales (démarche, vision, chiffrage…), la construction / mise à jour des offres, les pitchs et soutenances en clientèle voire lors de salons.</span></span></p><br><br><p><span><span>Enfin vous serez également attendu sur le recrutement avec là aussi une forte participation au sourcing, qualification de CV, entretiens, validation de profils (de stagiaires à seniors) en vue d’accompagnement la croissance d’OCD.</span></span></p><br><br>À propos de vous<p><span><span>Vous êtes diplômé(e) d'un Bac+5 d'une Ecole d'Ingénieur ou d'une Université dans le domaine de la Sécurité des Systèmes d'Information et vous disposez de 8 à 12 ans d’expériences dans le domaine de l’IT ou de la cybersécurité ou de l’audit SI.</span></span></p><br><br><p><span><span>Vous disposez d’une expérience marquante dans le conseil et avez déjà exercé un rôle similaire dans une autre entreprise.</span></span></p><br><br><p><span><span>La détention d’une des certifications suivantes est un plus : ISO 27001, ISO27005, ISO22301, CISA, CISSP…</span></span></p><br><br><p><span><span>Vous avez des connaissances sur nos domaines d'activité? Vous avez l'esprit d'équipe, vous faites preuve d'initiative, vous avez un bon relationnel et le sens des responsabilités? Vous avez déjà une expérience dans la gestion des équipes de consultants cyber? Vous avez déjà géré plusieurs projets de niveaux de complexité différents et êtes capable d’encadrer opérationnellement d’autres consultants? Vous vous exprimez aussi bien à l'oral qu'à l'écrit en français et êtes capables de travailler en anglais? Postulez!</span></span></p><br><br><p>You bring open mindedness, ability to handle pressure, leading with courage and empathy, assertiveness and communicate effectively.</p><br><br>Informations supplémentaires<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Égalité des chances en matière d'emploi<p>Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.</p><br><br>Récompenses..<p> At Orange, only your skills matter.
</p><br><br>
<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
</p><br><br><br> </div>
<p>Purpose of the function To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value. Purpose of the job To drive profitable growth in the Services&offices business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA. Key assignments Develop the Workplace & Services customer portfolio in line with the IKEA for Business strategy and priorities. Build and maintain long-term relationships with companies, office decision-makers, facility managers, service providers and other key stakeholders. Identify, qualify and develop new business opportunities and maintain a healthy sales pipeline. Understand customer needs, workplace requirements, business challenges, project specifications and buying processes, and translate them into relevant IKEA opportunities. Lead customer opportunities from initial contact through needs assessment, solution development, proposals, negotiations and agreement. Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to develop and deliver relevant IKEA solutions. Grow existing accounts through repeat business, cross-selling and identification of additional workplace or customer needs. Manage the sales pipeline and follow up sales, conversion, profitability and agreed IKEA for Business KPIs. Build market knowledge by following workplace trends, business developments, competitors and emerging opportunities. Share customer and market insights to improve the IKEA for Business offer, customer experience and ways of working.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2>
<p>Knowledge Workplace and services sector, customer landscape and business opportunities. B2B sales, Key Account Management and business development. Solution selling and translating customer needs into relevant IKEA solutions. Good understanding of the value of functionality, form, quality, sustainability and affordability. Commercial principles including sales, profitability, pricing and pipeline management. Moroccan workplace and services market, including key players, decision-makers and business dynamics.</p>
<h2>Motivation</h2>
<p>Passionate about people, business and IKEA. Driven by understanding how people and businesses work and creating solutions that add value. Energised by building relationships, networks and new business opportunities. Motivated by making the IKEA offer relevant, accessible and affordable for business customers. Entrepreneurial, proactive and comfortable taking ownership. Curious and motivated by learning from customers, workplaces and the market. Driven to achieve results in line with IKEA values. Enjoys working through collaboration and achieving results without formal authority.</p>
<h2>Capabilities</h2>
<ul>
<li>Understands the customer s business and puts their needs at the centre.</li>
<li>Is self-starting and proactive, taking initiative and creating opportunities without waiting for direction.</li>
<li>Drives profitable growth while balancing customer value and IKEA goals.</li>
<li>Builds trust and long-term customer relationships.</li>
<li>Connects customer needs with simple, relevant and affordable IKEA solutions.</li>
<li>Influences stakeholders and moves opportunities forward without formal authority.</li>
<li>Connects people, functions and IKEA capabilities around the customer.</li>
<li>Challenges complexity and finds better ways of working.</li>
<li>Uses customer and market insights to identify new opportunities.</li>
<li>Takes ownership, acts with urgency and delivers results.</li>
</ul>
<h2>Ideal experience & education</h2>
<ul>
<li>Bachelor s degree or equivalent in Business, Sales, Marketing, Business Administration, Facility Management, or a related field.</li>
<li>5+ years of relevant B2B sales, Key Account Management or Business Development experience, with significant experience in the Workplace, Office or Services sector.</li>
<li>Proven experience working with companies, corporate offices, service providers, facility management companies or similar businesses.</li>
<li>Proven track record in developing customer portfolios, generating new business and managing strategic customer relationships.</li>
<li>Experience managing complex sales cycles, projects and multiple customer stakeholders.</li>
<li>Strong understanding of the Moroccan workplace and services market, including key players, decision-makers and business dynamics.</li>
<li>Proven experience in solution selling, negotiation and pipeline management.</li>
<li>Strong digital skills and experience using CRM and sales management tools.</li>
<li>Fluent in French and English.</li>
<li>Willingness and ability to travel to customers and business locations as required.</li>
</ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency.
</p><br><br>
<br> Job : <p><strong>Job Summary</strong></p><br><br><p>The Human Resources Director leads the HR function for Cnexia in Morocco and is a key member of the leadership team. They report directly to the parent company's senior human resources management.</p><br><br><p>As a strategic advisor to local management, the Director drives the human resources strategy, workforce planning, leadership program, employee experience, and organizational capability development needed to support business performance. The Director ensures the highest possible alignment with the parent company's talent management strategy, governance, and workplace standards, while using judgment to adapt programs and practices to Cnexia's operational needs, Moroccan law, and local realities.</p><br><br><p><strong>Key Responsibilities:</strong></p><br><br><p><u>Executive Leadership and Strategic Partnership</u></p><br><br><p>Act as both the HR leader for the parent company in Morocco and an integrated strategic partner to the President and the Cnexia leadership team.</p><br><br><p>Advise the President and the local management committee on people, organization, workforce, and culture issues.</p><br><br><p>Contribute to defining the corporate strategy, organizational planning, transformation, and operational excellence priorities.</p><br><br><p>Develop and implement an HR strategy that supports growth, engagement, and organizational effectiveness.</p><br><br><p>Identify workforce-related risks and opportunities and develop practical, sustainable solutions.</p><br><br><p><u>Human Resources Management</u></p><br><br><p>Lead the HR team in Morocco and the strategic and operational delivery of the following activities:</p><br><br><p>Talent acquisition, workforce planning, and development</p><br><br><p>Talent management, succession planning, compensation, benefits, and recognition</p><br><br><p>Employee experience, communications, HR systems, and analytics</p><br><br><p>Policy development and administration, and scalable service delivery Operational Excellence</p><br><br><p><u>Lead and strengthen core HR activities, including:</u></p><br><br><p>Attendance, absenteeism, sick leave, and medical administration</p><br><br><p>Workforce planning, payroll, salary governance, and variable compensation</p><br><br><p>Documentation, records management, workforce reporting, and HR analytics Organizational Transformation Lead strategic HR initiatives and translate reviews and recommendations into measurable action plans. Strengthen leadership capabilities, management effectiveness, and organizational accountability.</p><br><br><p>Implement sustainable processes, controls, and governance that support growth and continuous improvement. Culture, Engagement, and Organizational Effectiveness</p><br><br><p>Foster a culture of accountability, respect, inclusion, and trust.</p><br><br><p>Drive employee engagement and related action plans, while strengthening trust in management and HR processes.</p><br><br><p>Promote leadership behaviors aligned with company values and an environment where employees feel heard, respected, and able to give their best.</p><br><br><p><u>Employee Relations, Governance, and Workplace Practices</u></p><br><br><p>Lead employee relations, handling of workplace concerns, investigations, and complaint management.</p><br><br><p>Ensure strong governance, consistent policy application, and effective escalation processes.</p><br><br><p>Collaborate with leaders and key stakeholders to manage risks and promote a respectful and compliant work environment.</p><br><br><p><u>Stakeholder Management</u></p><br><br><p>Build trusting relationships within Cnexia and act as the main HR liaison between management in Morocco and the parent company.</p><br><br><p>Ensure the highest possible alignment with Bell Canada's talent management strategy, governance, and risk management requirements, while appropriately adapting execution to Cnexia's operational realities and Moroccan law.</p><br><br><p>Influence senior stakeholders and foster alignment, escalations, and timely decisions in a matrix environment.</p><br><br> <br> Required profile : <strong>Job Offer Description</strong><br><p><strong>Job Summary</strong></p><br><br><p>The Human Resources Director leads the HR function for Cnexia in Morocco and is a key member of the leadership team. They report directly to the parent company's senior human resources management.</p><br><br><p>As a strategic advisor to local management, the Director drives the human resources strategy, workforce planning, leadership program, employee experience, and organizational capability development needed to support business performance. The Director ensures the highest possible alignment with the parent company's talent management strategy, governance, and workplace standards, while using judgment to adapt programs and practices to Cnexia's operational needs, Moroccan law, and local realities.</p><br><br><p><strong>Key Responsibilities:</strong></p><br><br><p><u>Executive Leadership and Strategic Partnership</u></p><br><br><p>Act as both the HR leader for the parent company in Morocco and an integrated strategic partner to the President and the Cnexia leadership team.</p><br><br><p>Advise the President and the local management committee on people, organization, workforce, and culture issues.</p><br><br><p>Contribute to defining the corporate strategy, organizational planning, transformation, and operational excellence priorities.</p><br><br><p>Develop and implement an HR strategy that supports growth, engagement, and organizational effectiveness.</p><br><br><p>Identify workforce-related risks and opportunities and develop practical, sustainable solutions.</p><br><br><p><u>Human Resources Management</u></p><br><br><p>Lead the HR team in Morocco and the strategic and operational delivery of the following activities:</p><br><br><p>Talent acquisition, workforce planning, and development</p><br><br><p>Talent management, succession planning, compensation, benefits, and recognition</p><br><br><p>Employee experience, communications, HR systems, and analytics</p><br><br><p>Policy development and administration, and scalable service delivery Operational Excellence</p><br><br><p><u>Lead and strengthen core HR activities, including:</u></p><br><br><p>Attendance, absenteeism, sick leave, and medical administration</p><br><br><p>Workforce planning, payroll, salary governance, and variable compensation</p><br><br><p>Documentation, records management, workforce reporting, and HR analytics Organizational Transformation Lead strategic HR initiatives and translate reviews and recommendations into measurable action plans. Strengthen leadership capabilities, management effectiveness, and organizational accountability.</p><br><br><p>Implement sustainable processes, controls, and governance that support growth and continuous improvement. Culture, Engagement, and Organizational Effectiveness</p><br><br><p>Foster a culture of accountability, respect, inclusion, and trust.</p><br><br><p>Drive employee engagement and related action plans, while strengthening trust in management and HR processes.</p><br><br><p>Promote leadership behaviors aligned with company values and an environment where employees feel heard, respected, and able to give their best.</p><br><br><p><u>Employee Relations, Governance, and Workplace Practices</u></p><br><br><p>Lead employee relations, handling of workplace concerns, investigations, and complaint management.</p><br><br><p>Ensure strong governance, consistent policy application, and effective escalation processes.</p><br><br><p>Collaborate with leaders and key stakeholders to manage risks and promote a respectful and compliant work environment.</p><br><br><p><u>Stakeholder Management</u></p><br><br><p>Build trusting relationships within Cnexia and act as the main HR liaison between management in Morocco and the parent company.</p><br><br><p>Ensure the highest possible alignment with Bell Canada's talent management strategy, governance, and risk management requirements, while appropriately adapting execution to Cnexia's operational realities and Moroccan law.</p><br><br><p>Influence senior stakeholders and foster alignment, escalations, and timely decisions in a matrix environment.</p><br><br><strong>Required Skills and Experience</strong><br><p><strong>Education</strong></p><br><br><p>Bachelor's degree plus 5 years (Master's, MBA, or equivalent degree) in Human Resources, Management, Business Administration, Law, or a related field.</p><br><br><p>A specialization in human resources management, labor relations, organizational development, or organizational transformation is an asset.</p><br><br><p>A recognized professional certification in human resources or management is considered an advantage.</p><br><br><p>At least 12 years of progressive HR leadership experience in a complex, multinational, or global service center (GCC) environment.</p><br><br><p>Experience managing an extensive HR function serving a large workforce across multiple sites.</p><br><br><p>Expertise in employee relations, investigations, governance, compliance, workforce management, payroll, and HR service delivery.</p><br><br><p>Experience leading transformation, change, and capability development initiatives. Demonstrated ability to influence senior executives and navigate effectively in a matrix environment. Leadership Skills</p><br><br><p>Excellent command of the primary working languages, French and English.</p><br><br><p><strong>The successful candidate will demonstrate the following competencies:</strong></p><br><br><p>Strategic leadership, business acumen, and executive presence.</p><br><br><p>Expertise in employee relations, governance, and risk management.</p><br><br><p>Change leadership, organizational effectiveness, and stakeholder influence capability.</p><br><br><p>Operational excellence, sound judgment, and integrity. Profile Sought</p><br><br><p>We are looking for a <strong>business-oriented</strong> HR leader with strong operational expertise, high credibility in employee relations, and strong strategic capability. The ideal candidate understands Cnexia's operational and human realities, builds strong relationships locally, and demonstrates sound judgment in adapting practices while maintaining the highest possible alignment with the parent company's direction, governance, and standards. The successful candidate will strengthen organizational capabilities, employee confidence, and operational discipline, while positioning HR as a strategic partner contributing to Cnexia's long-term success.</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Publication date :</strong> Sep 18, 2026, 12:00AM</p><br><br>Vidéo EVP<br>Déclaration de mission de l'entreprise<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>À propos du rôle<p><span><span>Depuis janvier 2017, Orange Cyberdefense regroupe les activités sécurité du groupe Orange, le premier employeur du digital, et compte plus de 3000 experts en France et à l’étranger.</span></span></p><br><br><p><span><span>En Octobre 2018 Orange a choisi Casablanca pour l’implantation de sa structure dédiée à la Cyberdefense en Afrique avec pour objectif d’en faire un hub et un centre d’expertise d’ici 2023 en misant sur le marché africain.</span></span></p><br><br><p><span><span>Implantés dans plusieurs grandes villes en Europe et au Maroc; nous proposons aujourd’hui à nos clients un accompagnement de bout en bout: conseil, audit, AMOA, AMOE, intégration & service managé et adressons tous les secteurs d’activité.</span></span></p><br><br><p><span><span>Notre mission est de protéger les actifs sensibles de nos clients grands en les accompagnant dans la conception de leur stratégie de cyberdéfense, le renforcement & le contrôle des accès, la protection des actifs sensibles, la connaissance des failles et la validation de l’efficacité des dispositifs de cyberdéfense.</span></span></p><br><br><p><span><span>Avec une croissance annuelle à deux chiffres, ORANGE CYBERDEFENSE est le n°1 sur le marché européen de la cybersécurité et bientôt le leader sur le marché africain.</span></span></p><br><br><p><span><span>Nous menons une politique RH de proximité avec une gestion des carrières personnalisée, qui tient compte de la stratégie de l’entreprise et du fonctionnement opérationnel, mais également des souhaits de développement personnel du collaborateur.</span></span></p><br><br><p><span><span>Nous sommes une équipe à taille humaine, professionnelle et travaillant dans un cadre convivial. Nous sommes orientés client et recherchons un bon équilibre vie professionnelle / vie personnelle pour nos collaborateurs.</span></span></p><br><br><br><br><p><b><span><strong>Missions:</strong></span></b></p><br><br><p><span><span>Vous intégrez l’équipe Conseil & Audit d’Orange Cyberdéfense au Maroc en qualité de </span><b><span><strong>Manager sécurité</strong></span></b><span> afin d’accompagner nos clients dans la sécurisation de leur SI notamment auprès de grands comptes (privés, publics) au Maroc, en Afrique et en Middle East.</span></span></p><br><br><p><span><span>A ce titre vos missions principales pourront consister à:</span></span></p><br><br><ul><li><span><span>Evaluer la sécurité d’infrastructures ou d’applications</span></span><ul><li><span><span>Effectuer des tests d’intrusion interne ou externe (black box, gray box, white box) sur des environnements existants (infrastructure IT, application Web/Mobile, réseau sans fil, objets connectés, etc.)</span></span></li><li><span><span>Qualifier les systèmes d’un point de vue technique et fonctionnel et vérifier l’application des standards ou des bonnes pratiques</span></span></li><li><span><span>Analyser les codes sources applicatifs et les configurations des solutions cybersécurité</span></span></li></ul></li><li><span><span>Identifier l’impact métier de vulnérabilités techniques</span></span></li><li><span><span>Présenter à différents niveaux hiérarchiques les résultats</span></span></li><li><span><span>Apporter des conseils et recommandations adaptés aux problèmes de sécurité rencontrés par les clients.</span></span></li><li><span><span>Maintenir et tester les méthodologies d’audit</span></span></li><li><span><span>Assurer la veille sur les nouvelles vulnérabilités</span></span></li><li><span><span>Mener des missions d’investigation (Forensic)</span></span></li><li><span><span>Développer de nouvelles offres cyber packagées ou customisées pour nos clients sur la région</span></span></li><li><span><span>Management d’une équipe de consultants Cyber (Juniors, Confirmés et Seniors).</span></span></li></ul><p><span><span>Dans le cadre des missions ci-dessus, vous pourrez par exemple être amené(e) à encadrer des pentesters en veillant à assurer leur montée en compétences et en autonomie. En tant que Manager, vous participerez également à l'enrichissement de l'offre Conseil et Audit d’OCD Maroc et aux démarches d'avant-vente auprès de nouveaux prospects.</span></span></p><br><br><p><span><span>En tant que Manager vous serez positionné en tant que chef de projet dans plusieurs missions complexes (missions à forte exposition, pluridisciplinaires, sur des sujets innovants…) en parallèle. Votre tâche consistera donc à piloter ces missions en assurant d’un côté la satisfaction client et le rayonnement d’OCD et d’autres part le respect des budgets et planning.</span></span></p><br><br><p><span><span>Vous amènerez votre expertise pour renforcer ou développer nos offres et la crédibilité d’OCD sur le marché. Votre expertise et expérience seront également mis à profit pour faire grandir les ressources sous votre responsabilité.</span></span></p><br><br><p><span><span>De plus, plusieurs consultant(e)s vous seront rattachés et vous serez responsable du suivi RH de ces consultant(e)s (définition des objectifs, identification des besoins en formation, coaching, suivi des imputations et des congés, etc.). Cela s’inscrira dans la gestion de carrières d’OCD avec l’organisation d’entretiens individuels semestriels, des feedbacks réguliers, l’animation ou la coanimation de réunions d’équipes pour faire le point sur le staffing, la distribution des avant-ventes, les points de blocage etc. La gestion de l’évolution de carrière sera aussi sous votre responsabilité pour les ressources gérées (changement de grade, augmentation, bonus…).</span></span></p><br><br><p><span><span>En tant que Manager une très forte contribution sera attendue sur l’avant-vente avec la participation et validation des propositions commerciales (démarche, vision, chiffrage…), la construction / mise à jour des offres, les pitchs et soutenances en clientèle voire lors des salons.</span></span></p><br><br><p><span><span>Enfin vous serez également attendu sur le recrutement avec là aussi une forte participation au sourcing, qualification de CV, entretiens, validation de profils (de stagiaires à seniors) en vue d’accompagnement la croissance d’OCD.</span></span></p><br><br>À propos de vous<p><span><span>Vous êtes diplômé(e) d'un Bac+5 d'une Ecole d'Ingénieur ou d'une Université dans le domaine de la Sécurité des Systèmes d'Information et vous disposez de 8 à 12 ans d’expériences dans le domaine l’audit technique en cyber sécurité et avez déjà exercé un rôle similaire dans une autre entreprise.</span></span></p><br><br><p><span><span>Vous disposez d’une des certifications suivantes : CISSP, CEH, OSCP, OSWP.</span></span> <span><span>GIAC/GPEN-GXPN…</span></span></p><br><br><p><span><span>Vous avez des connaissances sur nos domaines d'activité? Vous avez l'esprit d'équipe, vous faites preuve d'initiative, vous avez un bon relationnel et le sens des responsabilités? Vous avez déjà géré plusieurs projets de niveaux de complexité différents et êtes capable d’encadrer opérationnellement d’autres consultants? Vous vous exprimez aussi bien à l'oral qu'à l'écrit en français et êtes capables de travailler en anglais? Postulez!</span></span></p><br><br><p>You bring open mindedness, ability to handle pressure, leading with courage and empathy, assertiveness and communicate effectively.</p><br><br>Informations supplémentaires<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Égalité des chances en matière d'emploi<p>Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.</p><br><br>Récompenses..<p> At Orange, only your skills matter.
</p><br><br>
<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
</p><br><br><br> </div>
<br> <p> </p> <p> </p> <strong>Essential Job Functions</strong> <p> <strong>Hands-On Technical Contribution</strong> </p> <p> Stay close to the work: write automation scripts, review MDM policy configurations with technical depth, build and iterate on AI-assisted diagnostic workflows</p> <p> Own technical decisions for your team's domain areas device lifecycle, endpoint baselines, identity-adjacent automation, and self-service experiences</p> <p> Maintain working knowledge of the endpoint stack: MDM platforms (Intune, Jamf), Autopilot/DEP, PowerShell and Python scripting, Entra ID/Azure AD, and the automation tooling your team ships</p> <p> Use AI-assisted development and diagnostic tools daily in your own work and help your team apply them effectively</p> <p> <strong>Team Delivery & Execution</strong> </p> <p> Lead a small team (typically 3 5 engineers) delivering endpoint and workplace platform outcomes: device configuration standards, automated remediation, self-service workflows, and AI-assisted support systems</p> <p> Own execution for your team's commitments: break down work, manage scope, track progress, unblock engineers, and ship on time</p> <p> Ensure what the team ships gets adopted and reduces manual work automation only creates value when it's running and trusted</p> <p> Coordinate with your manager and partner teams (Security, Infrastructure, Identity) on priorities, dependencies, and tradeoffs</p> <p> <strong>Quality & Engineering Standards</strong> </p> <p> Set and uphold the quality bar for your team's work: secure-by-default configurations, reliable automation, clear documentation, and measurable ticket reduction</p> <p> Ensure endpoint systems are designed to prevent issues before they surface not to respond faster once they do</p> <p> Promote AI-assisted diagnostic and remediation practices across the team, with appropriate validation before automation runs in production</p> <p> Drive operational hygiene: runbook currency, alert quality, on-call health, and post-incident follow-through</p> <p> <strong>People Leadership</strong> </p> <p> Manage your direct reports: regular 1:1s, clear expectations, actionable feedback, and career development conversations</p> <p> Coach engineers through technical and professional growth help them develop platform-thinking instincts, not just task execution skills</p> <p> Build a team culture of ownership, documentation, and continuous improvement over reactive heroics</p> <p> Participate in hiring: sourcing, interviewing, and onboarding new team members</p> <p> Identify performance issues early and address them directly and constructively</p> <p> </p> <p> </p> <strong>Required Qualifications</strong> <p> <strong>Technical Proficiency (Required)</strong> </p> <p>You can do the work yourself. Strong hands-on experience with the endpoint and digital workplace stack:</p> <p> MDM platforms at production scale Intune and/or Jamf, including policy management, compliance enforcement, and device lifecycle automation</p> <p> Windows and macOS endpoint engineering: Autopilot, DEP/ADE, OS hardening, application deployment, and configuration management</p> <p> Scripting and automation: PowerShell and/or Python, with the ability to write production-quality scripts and review your team's output with real technical depth</p> <p> Identity integration: Entra ID (Azure AD), Conditional Access, device compliance, and identity-adjacent automation</p> <p> AI-assisted diagnostics and self-service tooling experience building or operating systems that reduce ticket volume through automation rather than faster human response</p> <p>Additional technical expectations:</p> <p> Ability to review automation code and endpoint configurations with real depth, not just process compliance</p> <p> Comfortable debugging endpoint issues alongside or ahead of your team, including policy conflicts, identity failures, and automation edge cases</p> <p> Active daily user of AI-assisted tools; understands their strengths and limitations in endpoint and workplace contexts</p> <p> <strong>Leadership & Delivery</strong> </p> <p> Experience leading small teams or acting as a technical lead with delivery accountability formal title matters less than demonstrated impact</p> <p> Track record of shipping endpoint or automation work predictably: planning, execution, iteration, and documentation</p> <p> Demonstrated ability to develop other engineers through coaching, feedback, and direct engagement with their work</p> <p> Comfort making technical decisions and owning the outcomes, including the operational consequences</p> <p> <strong>Security & Compliance Awareness</strong> </p> <p> Clear understanding of how endpoint configuration and automation intersect with security posture</p> <p> Experience partnering with security teams on secure-by-default device standards, policy enforcement, and compliance evidence</p> <p> Awareness of how identity and endpoint controls work together in a zero-trust or conditional access model</p> <p> <strong>AI-Native Development (Required)</strong> </p> <p> Practical experience using AI-assisted tools to accelerate endpoint engineering, diagnostic workflows, or automation development</p> <p> Sound judgment to validate AI-generated scripts and automation before running in production</p> <p> Ability to design lightweight AI-assisted diagnostic or remediation workflows that reduce manual intervention</p> <p> <strong>Professional Skills</strong> </p> <p> Clear written and verbal communication can drive alignment with Security, Infrastructure, and business stakeholders without relying on positional authority</p> <p> Strong ownership and follow-through in ambiguous, fast-moving environments</p> <p> Willingness to do the unglamorous work: writing runbooks, fixing flaky automation, handling escalations, and unblocking teammates</p> <p> </p> <p> </p> <strong>Preferred Qualifications</strong> <p> Previous experience as a first-stage manager or formal tech lead with direct reports</p> <p> Experience building self-service endpoint workflows with demonstrated adoption and ticket reduction metrics</p> <p> Familiarity with ITSM platforms (ServiceNow, Jira Service Management) and how endpoint automation integrates with service management</p> <p> Experience with compliance frameworks (SOC 2, ISO 27001) and how endpoint posture contributes to audit evidence</p> <p> Background in PAM, application control, or endpoint detection tools</p> <p> </p> <p> <br> </p><p><strong>Desired Candidate Profile</strong></p><strong>Required Qualifications</strong> <p> <strong>Technical Proficiency (Required)</strong> </p> <p>You can do the work yourself. Strong hands-on experience with the endpoint and digital workplace stack:</p> <p> MDM platforms at production scale Intune and/or Jamf, including policy management, compliance enforcement, and device lifecycle automation</p> <p> Windows and macOS endpoint engineering: Autopilot, DEP/ADE, OS hardening, application deployment, and configuration management</p> <p> Scripting and automation: PowerShell and/or Python, with the ability to write production-quality scripts and review your team's output with real technical depth</p> <p> Identity integration: Entra ID (Azure AD), Conditional Access, device compliance, and identity-adjacent automation</p> <p> AI-assisted diagnostics and self-service tooling experience building or operating systems that reduce ticket volume through automation rather than faster human response</p> <p>Additional technical expectations:</p> <p> Ability to review automation code and endpoint configurations with real depth, not just process compliance</p> <p> Comfortable debugging endpoint issues alongside or ahead of your team, including policy conflicts, identity failures, and automation edge cases</p> <p> Active daily user of AI-assisted tools; understands their strengths and limitations in endpoint and workplace contexts</p> <p> <strong>Leadership & Delivery</strong> </p> <p> Experience leading small teams or acting as a technical lead with delivery accountability formal title matters less than demonstrated impact</p> <p> Track record of shipping endpoint or automation work predictably: planning, execution, iteration, and documentation</p> <p> Demonstrated ability to develop other engineers through coaching, feedback, and direct engagement with their work</p> <p> Comfort making technical decisions and owning the outcomes, including the operational consequences</p> <p> <strong>Security & Compliance Awareness</strong> </p> <p> Clear understanding of how endpoint configuration and automation intersect with security posture</p> <p> Experience partnering with security teams on secure-by-default device standards, policy enforcement, and compliance evidence</p> <p> Awareness of how identity and endpoint controls work together in a zero-trust or conditional access model</p> <p> <strong>AI-Native Development (Required)</strong> </p> <p> Practical experience using AI-assisted tools to accelerate endpoint engineering, diagnostic workflows, or automation development</p> <p> Sound judgment to validate AI-generated scripts and automation before running in production</p> <p> Ability to design lightweight AI-assisted diagnostic or remediation workflows that reduce manual intervention</p> <p> <strong>Professional Skills</strong> </p> <p> Clear written and verbal communication can drive alignment with Security, Infrastructure, and business stakeholders without relying on positional authority</p> <p> Strong ownership and follow-through in ambiguous, fast-moving environments</p> <p> Willingness to do the unglamorous work: writing runbooks, fixing flaky automation, handling escalations, and unblocking teammates</p> <p> </p> <p> </p> <strong>Preferred Qualifications</strong> <p> Previous experience as a first-stage manager or formal tech lead with direct reports</p> <p> Experience building self-service endpoint workflows with demonstrated adoption and ticket reduction metrics</p> <p> Familiarity with ITSM platforms (ServiceNow, Jira Service Management) and how endpoint automation integrates with service management</p> <p> Experience with compliance frameworks (SOC 2, ISO 27001) and how endpoint posture contributes to audit evidence</p> <p> Background in PAM, application control, or endpoint detection tools</p>
Receive email alerts for Call Center Jobs in Morocco jobs
You can cancel your email alert at anytime