Computer Technician Jobs in Morocco
2205 Jobs Found
<p>As a Java Fullstack Developer, you will be responsible for: Designing, developing, and maintaining robust and scalable applications with Java and Spring Webflux technologies. Significant experience with microservices and event-driven architectures. Experience with relational and/or document-oriented databases and Redis. Experience with front-end frameworks, such as VueJS. Significant experience with high-load architectures. Appreciated knowledge of PHP and the Symfony framework. Familiar with DevOps principles, especially CI/CD. Familiar with versioning, especially Git. Understanding and application of craftsmanship principles. Contributing to product quality improvement (Test coverage, Sonar, SOLID, YAGNI). Participating in all phases of the software development lifecycle, from design to production and run. Excellent collaboration and teamwork skills. Good written and oral communication in French for fluid interactions with the business. Contributing to the continuous improvement of development practices. Ensuring the maintenance and evolution of existing applications. Critical thinking to objectively evaluate different solutions. Ability to take a step back from technical and functional issues. Autonomy and proactivity in work organization and problem-solving. Active participation in team decisions with constructive contributions. Ability to meet deadlines while maintaining high standards. Familiar with agile methodologies, especially SCRUM.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma (e) from a Bac+5 in engineering school or equivalent university with a specialization in computer science, or justifying equivalent significant experience. 7 years or more of experience in Java Fullstack Dev. Experience in the retail or mass distribution sector would be a plus.</p>
<p>Responsible for administrative and customer support Create and review documents and presentations Prepare and distribute, upon review and approval, departmental correspondence reports, memos, and projects Assist in the auditing, compliance, and order process Organize and maintain files (physical and electronic) Gather and review documents required from other departments Schedule meetings and coordinate calendars as requested Communicate with co-workers, management, and customers in a professional manner Abide by all regulations, policies, work procedures, and instructions Conform with all safety rules and use all appropriate safety equipment Aid in the management of technical support customer accounts Assist with processing and publication of technical documents Perform other duties as assigned</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Must have 3+ years of related work experience</li><li>Excellent organizational skills (physical and electronic)</li><li>Excellent time management skills and have strong attention to detail</li><li>Experience in using SharePoint or equivalent a plus</li><li>Advanced computer skills related to creation of reports and presentations in MS Word, MS Excel, MS PowerPoint, MS Access , MS Outlook, and Adobe</li><li>Must have high level of interpersonal skills to handle sensitive and confidential situations</li><li>Analytical ability is required to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work</li><li>Ability to multi-task and communicate effectively via telephone and email</li><li>Works well in a team environment and able to work with a diverse group of people</li><li>Excellent verbal and written communication skills</li><li>Valid driver s license</li><li>Education Bachelor s Degree is a plus</li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description Context As part of our team expansion, we are looking for a Test Automation Engineer specializing in Robot Framework to work on development projects and ensure application quality within an Agile environment. Your responsibilities: Design, develop, and maintain automated test scripts using Robot Framework. Automate API tests (REST/SOAP) and validate services. Participate in defining the test strategy and designing test cases. Execute automated test campaigns and analyze the results. Identify, qualify, and track anomalies in collaboration with the development teams. Integrate automated tests into CI/CD pipelines. Participate in Agile ceremonies (Scrum) and contribute to the continuous improvement of quality processes.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree in Computer Science or equivalent. Minimum 3-5 years of experience in test automation. Excellent command of Robot Framework. Significant experience in API testing (Postman, REST Assured, or equivalent). Good knowledge of test and defect management tools (Jira, Xray). Proficiency with version control tools (Git). Experience with CI/CD pipelines (Jenkins, GitLab CI, Azure DevOps, etc.). Good knowledge of Agile/Scrum methodologies. Fluent professional English (written and spoken).</font></font></p><h2>Comp tences techniques</h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required: Robot Framework, API testing (REST/SOAP), Git, Jira/Xray, CI/CD (Jenkins, GitLab CI or Azure DevOps), SQL (an asset depending on the project)</font></font></li><li>Appr ci es : Python Selenium ou Playwright Docker Tests de performance (JMeter, Gatling)</li></ul><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Personal qualities</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical and synthesis skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour and attention to detail.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Autonomy and proactivity.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good interpersonal skills and team spirit.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to operate in an international environment.</font></font></li></ul>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>The consultant will be responsible for:</p><br><br><p>- Participating in the design, operation, and evolution of the DevOps platform based on GitLab Ultimate SaaS, Jenkins, ArgoCD, Vault, SonarQube, Kubernetes GKE, and GCP.<br>- Providing technical support (including 24/7 on-call duty), supervision, scalability, and documentation of the platform.<br>- Collaborating with product teams to promote autonomy through self-service tools (Backstage.io) and continuously improve DevOps practices.<br>- Contributing to technical governance and the Platform Engineering strategy.</p><br><br><p>- Contributing to the build & run of the unified CI/CD platform of the Software Factory, ensuring its reliability, scalability, security, and continuous improvement.</p><br><br><br> <br> Required profile : <p>Master's degree (Bac+5) in computer science with 3 to 7 years of experience.</p><br><br><p>Required skills</p><br><br><ul><li>CI/CD (GitLab, Jenkins, ArgoCD)</li><li>Kubernetes (GKE) / GCP</li><li>Infrastructure as Code (Terraform, Ansible, Helm)</li><li>Git / Advanced GitLab administration</li><li>DevSecOps tools (Vault, SonarQube, Keycloak)</li><li>Observability (Dynatrace, ELK, PagerDuty)</li><li>Scripting (Python, Bash)</li><li>Platform Engineering / Backstage.io</li><li>Large-scale CI/CD architecture</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p><strong>The consultant will be responsible for:</strong></p><br><br><p>- Contributing with the technical referent to ensure the operation and evolution of service offerings (Datalab, Data Descent, Repositories, Data Sharing).</p><br><br><p>- Supporting the adaptation of existing offerings and the progressive migration to Unity Catalog.</p><br><br><p>- Participating in scoping workshops, business pilots, and Unity Catalog demonstrators.</p><br><br><p>- Contributing to process automation via PETS, Tango, API, and Terraform.</p><br><br><p>- Developing scripts, automated workflows, and quality controls.</p><br><br><p>- Ensuring the quality of deliverables and the compliance of implementations.</p><br><br><p>- Implementing checklists, procedures, and reusable templates.</p><br><br><p>- Participating in technical studies, impact analyses, and platform evolutions.</p><br><br><p>- Being proactive in simplification, automation, and innovation.</p><br><br> <br> <br> Required profile : <p>Master's degree (Bac+5) in computer science or equivalent.</p><br><br><p>Experience between 3 and 4 years.</p><br><br><p>Proven experience in Data Engineering on Azure cloud environment, with proven practice of Databricks, Terraform, and data governance principles.</p><br><br><p><strong>Required skills:</strong></p><br><br><p>Data & Cloud: Databricks, Spark, Python, SQL, Azure<br>DevOps: Git, CI/CD, Terraform, Azure DevOps<br>Data Platform: Unity Catalog, Data Governance, Data Products, Data Observability<br></p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><strong>Activities</strong>
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<p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contract type:</font></font></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Local + Fixed-term contract</font></font></p> <br> <p> <b> <u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your function</font></font></u> </b> </p> <br> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Production Assistant is placed under the hierarchical and functional responsibility of the UAP Manager.</font></font></p> <br> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a production assistant, your responsibilities will be as follows*:</font></font></b> </p> <br> <ul> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Preparation of manufacturing files (work orders, labels, PLP, etc.)</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Archive and classify reusable documents</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the preparation of weekly/monthly production reports,</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Create new weekly production tracking files,</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the supply of office and workshop supplies</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform photocopying, document lamination, label cutting, etc., necessary for the smooth operation of the production workshop.</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To carry out all tasks within the scope of their duties or as requested by their supervisor.</font></font></li> <br> </ul> <br> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">*</font></font></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Non-exhaustive list</font></font></p> <br> <p> <b> <u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Skills and knowledge required</font></font></u> </b> </p> <br> <ul> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have a Bac+2 qualification and some initial experience in a similar position;</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are proficient with computer tools and the Office suite;</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are comfortable communicating in French, both in writing and orally.</font></font></li> <br> </ul> <br> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What we offer you:</font></font></b> </p> <br> <ul> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be working in a dynamic and growing environment.</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will benefit from the agility and flexibility of an SME combined with the solidity and resources of an international group that has existed for 170 years.</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will benefit from a personalized integration program upon taking up your position, regular training within a group where career development prospects are rich and diverse.</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We aim for carbon neutrality by 2050 for all our activities.</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We invest 5% of our turnover every year for the past 20 years in innovation for sustainable development.</font></font></li> </ul></div></div><div><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Mission As a ServiceNow Tech Lead, you will be responsible for the design, technical steering and implementation of ServiceNow solutions to meet business needs and ensure the quality of developments carried out. You will support technical teams in architectural choices, development best practices and platform evolution.</p><p>Main Responsibilities</p><ul><li>Technically lead projects for the implementation and evolution of the ServiceNow platform.</li><li>Design robust, scalable architectures aligned with ServiceNow standards.</li><li>Supervise and support developers in design and development activities.</li><li>Participate in scoping workshops and gather functional and technical requirements.</li><li>Ensure code quality, performance, and maintainability of developed solutions.</li><li>Define and apply development, integration, and deployment best practices.</li><li>Perform code reviews and support team skill development.</li><li>Supervise integrations with third-party systems via API, Web Services, or middleware.</li><li>Provide advanced technical support and resolve complex issues.</li><li>Participate in defining the technical roadmap and continuous improvement of the platform.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Profile Requirements</b></p><ul><li>Master's degree in Computer Science or equivalent.</li><li>Proven experience (5 years or more) on ServiceNow with technical leadership experience.</li><li>Proficiency in ServiceNow development: Business Rules, Client Scripts, Script Includes, Flow Designer, UI Policies, ACL.</li><li>Experience with multiple modules: ITSM, CSM, HRSD.</li><li>Good command of integrations (REST, SOAP, APIs).</li><li>Knowledge of Agile / Scrum methodologies.</li><li>Ability to lead a technical team and support architectural decisions.</li><li>Good communication skills and ability to interact with technical and business stakeholders.</li></ul><p>Appreciated Skills</p><ul><li>ServiceNow Certifications (CSA, CAD, CIS).</li></ul><p></p></section>
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Job : <p>We are looking for a profile of "<strong>Hydraulic or Electrical Engineering Engineer" </strong>for our Entity in<strong> Errachidia</strong></p><br><br><p><strong>Main missions of the position:</strong></p><br><br><p>• Examine and study annual investment budgets, forecast programs, and multi-year investment plans;<br>• Ensure monitoring of investment budget execution and carry out controls of investment projects through site visits;<br>• Value investment files;<br>• Examine tender files and assist in the awarding process of contracts (administrative opening, technical, validation of the technical assessment report, financial opening …);• Contribute to and examine the updating of the unit price list -BPU-.<br>• Prepare and launch technical audits, and monitor their execution;<br>• Audit the technical procedures in place;<br>• Monitor technical performance, ensuring compliance with contractual objectives;<br>• Follow the evolution of techniques, technologies, standards, and regulations;<br>• Control the improvement of network management and operation and ensure the implementation of the necessary means and tools for technical management;<br>• Ensure the maintenance and updating of network maps on the GIS;<br>• Ensure the implementation of decisions from the Monitoring Committee regarding investments.<br> </p><br><br> <br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><p>• You have a State Engineer diploma or equivalent in hydraulics or Electrical Engineering.<br>• You have at least 3 years of experience in the field.<br>• You have good command of computer tools (Microsoft Office)<br>• Proficiency in technical software related to the activity is a plus.</p><br><br><p><strong>Desired personality traits:</strong></p><br><br><p>• Communication skills (oral and written)<br>• Interpersonal skills, team spirit, analytical skills<br>• Punctuality, diligence, and availability<br>• Rigor, organization, planning, and autonomy<br>• Compliance with procedures and safety rules<br> <br> </p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of the development of our Data & Analytics platforms, we are looking for a Data/GCP Product Owner with at least 4 years of experience to lead the data product roadmap and ensure alignment between business needs, Data teams, and Cloud teams. You will be responsible for creating value through the definition, prioritization, and monitoring of Data initiatives on Google Cloud Platform (GCP).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main tasks:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collect, analyze and qualify business needs related to data and analytics.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define, prioritize and manage the product backlog according to business and technical objectives.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">develop and manage the roadmap for Data products in collaboration with stakeholders.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate the Data, Cloud, BI and business teams to ensure the successful execution of projects.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Write the User Stories, acceptance criteria and functional specifications.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the monitoring of development, testing and production deployments.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Measure the adoption, performance and value created by the deployed solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Facilitate Agile ceremonies and improve communication between different teams.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bac+5 degree in Computer Science, Data, Engineering, Information Systems Management or equivalent.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 4 years of experience as a Product Owner, Business Analyst or Data Project Manager.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of Agile methodologies (Scrum, Kanban) and Product Ownership practices.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of Data and Analytics platforms on Google Cloud Platform (GCP).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in managing Data, BI, Analytics or Cloud projects.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to manage and unite professional and technical stakeholders.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication, organizational, and prioritization skills.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong focus on business value and continuous improvement.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We work on a variety of projects depending on our expertise. If you have significant testing experience in one of the following environments, we would be delighted to review your application:</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Expertise 1: Salesforce CRM: Salesforce (Sales Cloud, Service Cloud, Marketing Cloud) CI/CD: Jenkins, GitLab CI Testing Tools: JIRA, TestRail, Zephyr Methodologies: Agile, Scrum</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Expertise 2: SAP Commerce (Hybris) / SAP CX Testing Platform: SAP Commerce Cloud (formerly Hybris), SAP CX Languages: Java, Spring, Groovy, Selenium, Cucumber, REST Assured (for APIs) Integration Testing: JUnit, Postman, SoapUI CI/CD: Jenkins, Git, Maven Testing Tools: HP ALM, JIRA Environments: Docker, Kubernetes (Cloud)</font></font></p><p>Expertise 3 : Test UFT / DevOps / Jenkins Automatisation : UFT (Unified Functional Testing, ex-QTP) Langages : VBScript (UFT), Shell, Python, Groovy CI/CD : Jenkins, Git, GitLab CI, Azure DevOps Outils de gestion des tests : HP ALM / ALM Octane/Jira</p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Expertise 4: Basic Functional Testing Functional Testing Tools: TestRail, Xray, Zephyr, Squash TM, Jira Documentation: Confluence, Excel Communication: Teams, Slack Project Methodologies: Agile/Scrum, V-Model</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Expertise 5: Data Testing PIM (Power BI, SQL Server, Database Testing...) BI & Reporting: Power BI, Tableau, SSRS Databases: SQL Server, Oracle, PostgreSQL, MySQL Languages: SQL (advanced), Python (for automation) Testing Tools: QuerySurge, Dataedo, dbForge, DBeaver Automation: PyTest (with SQL queries), Jenkins</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in computer science or equivalent.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Significant experience in functional testing and manual APIs.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in the retail sector is a plus.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Warmly welcome and greet customers, giving them a positive first impression.</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Assisting guests with check-in, check-out, and answering their questions throughout their stay.</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Anticipate customer needs and respond to them quickly and efficiently.</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Address customer complaints and concerns with empathy and professionalism.</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure coordination with other departments to guarantee a seamless customer experience.</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide information on local attractions, restaurants and activities.</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Process payments and manage reservations accurately</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintain a clean and organized reception area</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with all safety and security procedures</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the continuous improvement of customer services and operational processes.</font></font></li>
<p></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have proven experience in customer service and have demonstrated your ability to satisfy customers in an exceptional manner.</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication skills in Arabic, French and English</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong problem-solving skills and attention to detail</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My mastery of computer systems and ability to quickly learn new software.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Flexibility to work irregular hours, including weekends and holidays.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">High school diploma or equivalent; degree in hospitality, tourism or a related field preferred.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior experience in the hotel and restaurant industry is an asset.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Casablanca and Moroccan culture to enhance the customer experience.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A good knowledge of customer relationship management (CRM) software is an asset.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Understanding of hotel industry standards and best practices</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to remain calm and professional in high-pressure situations</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Positive attitude and willingness to go the extra mile for clients.</font></font></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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Company culture : <p>
<strong>Sol30</strong> operates within a <strong>strongly organization-driven culture</strong>, where structured processes, reliability and efficiency are key drivers of performance. The company emphasizes rigor, quality standards and consistency, supported by a coordinated and secure management framework. This solid organizational foundation is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. A <strong>performance-oriented approach</strong> reinforces the focus on measurable results, while innovation plays a deliberately limited role. </p><br><br>
<br> Job : <ul><li>Thorough knowledge of accounting principles and standards;</li><li>Keep the accounting records for the company's supplier accounts up to date;</li><li>Ensure the control, processing, and follow-up of invoices issued to suppliers.</li><li>Knowledge of accounting software and ERP systems (SAP, SAGE, ORACLE);</li><li>Knowledge of tax laws and obligations;</li><li>Gather and analyze accounting data to prepare financial statements;</li><li>File federal and provincial tax returns;</li><li>Prepare financial statements;</li><li>Recording transactions in the accounting books;</li><li>Producing summary documents such as trial balances and income statements;</li><li>Processing supplier and customer invoices;</li><li>Preparing accounting statements........</li></ul> <br> Required profile : <ul><li>Comply with legislation;</li><li>Be efficient and methodical in your work;</li><li>Meet deadlines (tax deadlines...);</li><li>Have good interpersonal skills;</li><li>Be able to work under pressure (especially at month-end or year-end);</li><li>Be autonomous;</li><li>Have good communication skills;</li><li>Have a good knowledge of legal standards (public procurement code, company and labor law), accounting standards, and tax standards;</li><li>Master accounting and tax processing software. Have good knowledge of computer and office software,</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency.
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<br> Job : <p>YOUR MISSIONS</p><br><br><p>• Respond to incoming calls from French-speaking and English-speaking customers with professionalism and empathy.</p><br><br><p>• Diagnose and resolve issues, incidents, and requests related to cable, internet, and TV services.</p><br><br><p>• Follow up on customer files and update information in our CRM tools.</p><br><br><p>ADDITIONAL SALES PART</p><br><br><p>• Identify sales opportunities during each customer interaction (upsell & cross-sell).</p><br><br><p>• Offer upgrade packages, premium options, and complementary services tailored to the customer's profile.</p><br><br><p>• Achieve monthly sales targets set by the team (revenue generated, conversion rates).</p><br><br><p>• Contribute to customer retention by highlighting the benefits of current offers.</p><br><br> <br> Required profile : <p>Profile Wanted</p><br><br><p>• Mastery of French and English (spoken and written) - minimum operational level required for both languages.</p><br><br><p>• Proven sales skills: you know how to turn a service call into a sales opportunity, naturally and without pressure.</p><br><br><p>• Experience in a call center, customer service, or sales is appreciated (beginners with good sales instinct are accepted).</p><br><br><p>• Good active listening skills, ability to understand needs and argue effectively.</p><br><br><p>• Computer savvy, ability to navigate multiple tools simultaneously.</p><br><br><p>• Team spirit, taste for challenges, and results-oriented.</p><br><br> <br><br> </div>
<p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will work on various projects: from leading vulnerability analysis, prioritizing and remediating vulnerabilities, ensuring alignment with security policies and compliance requirements, to implementing vulnerability management in CI/CD pipelines (security left shift). You will evaluate client software development practices and identify and implement necessary security enhancements in their SDLC process. You will also assist the cloud security operations team in securing cloud-native applications. You will maintain oversight of the entire vulnerability management process, ensuring rapid resolution and continuous improvement. Monitor vulnerabilities (CERT analysis) and analyze the results, proposing remediation plans (security measures, immediate correction, monitoring actions, etc.) while considering the criticality and technical context (level of exposure). Determine the actual impact of vulnerabilities. Implement, improve, and strengthen DevSecOps practices. Integrate, configure, and manage secure public cloud services. Create and maintain project and technical documentation. Collaborate with clients, stakeholders, and team members to ensure alignment of security strategies with business objectives.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree in computer engineering</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At least five (5) years of experience in the security field required</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to interpret and explain CVEs to technical and non-technical audiences.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong Python programming skills (other programming languages will also be of good quality) and Shell scripting</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Docker, Kubernetes and experience on at least one major cloud platform (Azure, AWS or GCP)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience with scan reports from Qualys, Prisma Cloud or equivalent services</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge/experience with DevSecOps tools would be useful (SAST, SCA tools like Synk or Checkmarx)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Acknowledgment of SDLC process security and compilation</font></font></li></ul>
<p>Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes. What You Will Do: Handle customer inquiries via chat and email in a professional and courteous manner Resolve issues efficiently while providing accurate and detailed responses Maintain a strong focus on customer satisfaction and deliver an excellent support experience Apply the latest and greatest customer happiness practices Maintain deep understanding of client solutions and meet KPI Communicate with developers and cross-functional specialists.</p><p><strong>Desired Candidate Profile</strong></p><p>What you need to succeed in this role:</p><ul><li>Excellent English communication skills (at least C1 level)</li><li>Experience in customer support for at least 1 year</li><li>Experience with help desk software and remote support tools</li><li>Positive, proactive and responsible attitude</li><li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)</li><li>Will be a great plus: Technical support experience</li></ul>
<p>We are looking for a Data Expert with a strong aptitude for Artificial Intelligence, capable of working on complex Data projects and assisting our clients in leveraging their data. You will be involved in Data Engineering, Data Architecture, Analytics, and AI issues, while participating in the design of innovative and industrializable solutions.</p><p>Your main missions:</p><ul><li>Design and implement robust, scalable, and secure Data architectures.</li><li>Develop and optimize data pipelines (ETL/ELT).</li><li>Participate in the design of Data platforms and the modernization of existing architectures.</li><li>Exploit and valorize data to meet business challenges.</li><li>Contribute to projects around AI, Machine Learning, and GenAI.</li><li>Identify relevant AI use cases and contribute to their production.</li><li>Work with Data Scientists, Data Engineers, Architects, and business teams.</li><li>Participate in technological watch and propose new Data & AI solutions.</li><li>Support teams in implementing good Data and AI practices.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bac+5 in Computer Science, Data, Engineering, or equivalent field.</p><p>Minimum 8 years of experience on Data projects.</p><p>Solid mastery of Data Engineering / Data Architecture concepts.</p><p>Good command of SQL and Python.</p><p>Experience with Cloud environments: Azure, AWS, or GCP.</p><p>Knowledge of Big Data and/or Data Platform technologies.</p><p>Experience with Machine Learning, GenAI, LLM, RAG, or AI Engineering would be highly appreciated.</p><p>Good ability to understand business challenges and propose adapted solutions.</p><p>Professional English.</p><p><strong>What we are looking for above all</strong></p><p>A Data Expert profile, capable of taking a high-level view of complex architectures and issues, with a strong curiosity for AI and a desire to gradually integrate new AI technologies into Data projects.</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Within the CloudOps Department, the Run Management service covers the following missions within its scope: Steering and supervision of Infrastructure Support activities; Management of the request backlog; Monitoring compliance with the Service Level Agreement (SLA); Ensuring the efficiency of assigned ticket processing; Analysis and identification of impacts; Identification of business processes, risks, and expression of monitoring needs; Facilitation of a continuous improvement approach; Hot identification of recurring tickets; Assistance, support, guidance, and orientation of CloudOps teams in the use of support tools; Listening to user complaints and alerting product lines to encountered anomalies; Provision of knowledge sheets on services and applications</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in computer science or engineering school or university, or equivalent experience</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Less than 3 years of experience in Service management / Run management.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">REQUIRED TECHNICAL ENVIRONMENT AND EXPERTISE:</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Must Have: Experience in monitoring key performance indicators (KPIs), excellent oral and written communication skills, and expertise in crisis management, crisis response (RCA), and lessons learned (REX).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">METHODS, ORGANIZATIONS AND INTERACTIONS:</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communicate clearly and effectively in writing and orally in French for smooth interactions with the profession and teams. Analyze situations and propose appropriate solutions while identifying areas for improvement. Respect deadlines while maintaining high standards of quality and excellence. Actively collaborate with team members, share knowledge and foster a team spirit to achieve common goals. Apply a continuous improvement mindset to optimize practices and results.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">RF REQUIREMENTS: The following elements will be particularly appreciated as part of the service: ITIL certification, mandatory English language proficiency, and knowledge of IT infrastructure.</font></font></p>
<p>The SRE team works on cross-functional technical topics: technical backlog management, system reliability, observability, performance, incident management, and automation. The Technical Project Manager drives this team's roadmap, in partnership with the architect, and ensures the interface between technical challenges and business/product priorities.</p><p>Your main responsibilities will be:</p><ul><li>Manage the cross-functional technical roadmap.</li><li>Coordinate priorities between project team requests and the SRE team's workload.</li><li>Be the technical point of contact between the SRE team and other stakeholders (architect, product teams, technical management).</li><li>Translate architectural decisions and principles into an operational execution plan for the SRE team.</li><li>Escalate to the architect any constraints and field feedback (infrastructure limitations, technical debt, reliability risks) that may impact architectural choices.</li><li>Track the progress of technical projects, remove blockers, and arbitrate priorities in coordination with the architect.</li><li>Contribute to the definition and monitoring of reliability and performance indicators.</li><li>Foster skill development and capitalization of best practices within the team.</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Profile Required:</h3><ul><li>Master's degree in Computer Science or equivalent.</li><li>Minimum 7 years of experience in a similar role.</li><li>Solid technical background (front/back, infrastructure, cloud/GCP, CI/CD, NewRelic monitoring) to engage credibly with the SRE team.</li><li>Experience in project management and coordination of cross-functional technical teams.</li><li>Ability to interact effectively with the architect and challenge technical subjects.</li><li>Ability to arbitrate between operational urgency and long-term vision.</li><li>Good interpersonal skills, ability to federate technical teams and to simplify complex topics for non-technical audiences.</li><li>Good digital culture.</li></ul>