Computer Technician Jobs in Morocco
2217 Jobs Found
<p>The mission will aim to design, develop and maintain Fullstack applications for Carrefour's Digital Factory Marchandise & Links, integrating AI and data-driven solutions to: Automate and optimize merchandising processes (assortment, promotions, pricing, etc.). Improve customer experience and operational efficiency. Develop modern user interfaces with Angular.</p><p>The consultant will be responsible for:</p><ul><li>Design and development of Fullstack applications (Java/Spring Boot for backend, Angular for frontend).</li><li>Optimization of Angular application performance.</li><li>Collaboration with the AI team to integrate data-driven solutions.</li><li>Active participation in design, development, testing, and production phases.</li><li>Improvement of CI/CD pipelines for continuous quality delivery.</li><li>Adherence to best practices (SOLID, YAGNI, automated tests, Sonar).</li><li>Work in Agile/Scrum methodology with Product, Design, and Tech teams.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Degree (Bac+5) in computer science.</p><p>Experience: More than 7 years in Fullstack development (Java/Angular, Front-end dominant).</p><p>Experience on high-volume projects and in an Agile environment.</p><p>Experience in the retail/mass distribution sector is a plus.</p><p>Experience on AI-augmented projects (major asset).</p><h3>Required Skills:</h3><p>Languages & Frameworks: Java, Spring Boot, Kafka</p><p>Architecture: Microservices, Event-driven</p><p>Databases: Relational and document-oriented</p><p>DevOps: CI/CD, DevOps practices</p><p>Versioning: Git</p><p>Quality & Craftsmanship: Tests, SOLID, YAGNI, Sonar</p><p>Methods: Agile SCRUM</p><h3>Soft Skills:</h3><p>Fluent communication in French, analytical mind, teamwork, respect for deadlines.</p>
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Company culture : <p>
<strong>Cnexia Tech</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and measurable results are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation in a fast-evolving technological environment. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency. </p><br><br>
<br> Job : <ul><li>Coordinate physical site inspections, manage hardware lifecycles, and guide application onboarding.</li><li>Support PCI DSS compliance and application onboarding activities.</li><li>Operate and monitor enterprise data discovery scans using DataStealth.</li><li>Identify, classify, and protect sensitive data (PII, PCI, PHI).</li><li>Troubleshoot scan failures and security-related issues.</li><li>Analyze scan results and validate security findings.</li><li>Collaborate with technical teams to drive remediation efforts.</li><li>Manage ServiceNow incidents, requests, and escalations.</li><li>Maintain stakeholder communications and compliance attestations.</li><li>Automate recurring operational tasks using scripting and tooling.</li></ul> <br> <br> Required profile : <ul><li>University or college degree in engineering, computer sciences, physics, mathematics or relevant experience in an equivalent domain</li><li>Excellent communication skills in English</li><li>Minimum of 3+ years' in a similar role</li><li>Good knowledge of Linux/Windows, especially using powershell or bash script</li><li>ITSM / ServiceNow ticket management & triage.</li><li>Foundational App/DB architecture & Network security</li><li>Database security management (Oracle, MSSQL, DB2, PostgreSQL, MySQL)</li><li>PCI DSS v4.0.1 compliance and web security concepts</li></ul> <br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of the development of our Microsoft Practice, we are looking for a Microsoft Sales Representative responsible for promoting and selling the full range of Microsoft offerings to our clients and prospects: Microsoft Azure, Microsoft 365, Copilot, Dynamics 365, Power Platform, and related solutions. You will play a strategic role in developing revenue, identifying new business opportunities, and building lasting relationships with business and IT decision-makers.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main missions</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop and manage a client portfolio.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify and qualify new business opportunities around Microsoft solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Promote Cloud, Modern Workplace, Data & AI, Dynamics 365 and Copilot offerings.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the entire sales cycle: prospecting, qualification, sales proposal, negotiation and closing.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Understanding clients' business challenges and proposing solutions tailored to their needs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Working in close collaboration with the pre-sales, technical and delivery teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Build and manage a network of Microsoft partners and stakeholders.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure continuous competitive and technological monitoring of the Microsoft ecosystem.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in events, seminars, webinars and marketing activities to develop the visibility of the offer.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Achieve business objectives and ensure regular reporting of activities and the sales pipeline.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bac+5 degree in Business, Marketing, Computer Science, Management or equivalent.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 5 years of experience in selling IT, Cloud, or Digital Services solutions. Significant experience within an IT services company or a Microsoft solutions integrator. Knowledge of complex sales cycles and large account environments.</font></font></p>
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<br> Company culture : <p><strong>ARCOL</strong> operates within a predominantly <strong>competitive and performance-driven culture</strong>, where ambition, challenge, and the achievement of measurable objectives are central to success. The company promotes <strong>self-improvement</strong>, competitiveness, and a strong <strong>customer focus</strong>, with a clear emphasis on results and market positioning. This performance mindset is supported by a solid <strong>innovation dimension</strong>, encouraging initiative, creativity, and experimentation. It is further reinforced by <strong>structured processes</strong> that ensure efficiency and reliability, while collaboration and people-focused practices play a more secondary role.
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<br> Job : <ul><li>Identify processes that can be optimized using AI.</li><li>Manage the deployment projects of Artificial Intelligence solutions.</li><li>Collaborate with different departments to integrate AI into their activities.</li><li>Support teams in adopting new tools and best practices.</li><li>Ensure AI projects comply with the requirements of our ISO management system.</li><li>Stay updated on AI technology developments and propose innovative solutions.</li><li>Measure the gains achieved and monitor projects.</li></ul> <br> Required profile : <ul><li>Minimum Bachelor's degree (Bac+3) in Computer Science, Artificial Intelligence, or Data Science.</li><li>Experience in project management, digital transformation, or Artificial Intelligence.</li><li>Good understanding of business processes.</li><li>Analytical mindset, autonomy, and organizational skills.</li><li>Excellent communication skills and ability to work with multidisciplinary teams.</li></ul><p>We are looking for someone who is:</p><br><br><ul><li>Passionate about innovation and AI.</li><li>Proactive and makes suggestions.</li><li>Able to manage cross-functional projects.</li><li>Results-oriented and focused on continuous improvement.</li><li>Has a strong ability to support change.</li></ul> <br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description Key Responsibilities Change Management Strategy: Define and implement the change management policy in accordance with ITIL and Inetum standards. Change Approval Board (CAB) Management: Organize and lead change approval committees, prioritize changes, and ensure traceability of decisions. Risk and Impact Analysis: Anticipate the technical, organizational, and financial impacts of changes. Multi-Project Coordination: Synchronize changes with other TDF program initiatives. Communication and Change Management: Develop communication plans and support business and technical teams. Monitoring and Continuous Improvement: Measure the performance of changes, propose optimizations, and ensure lessons learned.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired Profile: Master's degree (Bac+5) in Computer Science, Information Systems, or equivalent. Proven experience (7+ years) in IT change management within critical environments (banking, telecommunications, industry). ITIL v4 certification required; Prince2 or PMI certification is a plus. Proficiency in change management tools (ServiceNow, Remedy, Jira). Technical and behavioral skills: In-depth knowledge of Cloud environments (Azure, AWS), Windows/Linux systems, and complex networks. Ability to manage crisis situations and ensure business continuity. Rigor, organization, and a strong sense of responsibility. Excellent interpersonal skills and diplomacy in stakeholder management. Expected deliverables: Documented and validated change management strategy. Weekly and monthly reports on key indicators (successes, failures, impacts). Communication plans and training materials for teams. Feedback and recommendations for continuous improvement. Excellent analytical, synthesis, and decision-making skills. Proven leadership and ability to unite multidisciplinary teams.</font></font></p>
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Company culture : <p><strong>Akdital </strong>is driven by a strong <strong>performance-oriented</strong> culture, where ambition, high standards, and continuous improvement are key to delivering exceptional healthcare.<br>
This competitive mindset is balanced by a real commitment to <strong>innovation</strong>, supporting the development of new medical and organizational practices.<br>
<strong>Collaboration</strong> also plays an important role, with solid teamwork and supportive management in a demanding environment.<br>
A structured and disciplined approach ensures the <strong>quality, safety, and reliability</strong> essential to the medical sector.
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<br> Job : <p>As part of the development of our activities, we are recruiting a Shipping / Dispatch Manager based in Al Hoceïma.</p><br><br><p><strong>Main missions:</strong></p><br><br><ul><li>Supervise and coordinate all goods preparation, packaging, and shipping operations.</li><li>Ensure compliance with delivery times and quality procedures.</li><li>Oversee stock monitoring and management of logistics flows.</li><li>Organize and control loading and unloading activities.</li><li>Ensure the application of safety rules and internal procedures.</li><li>Manage and lead operational teams.</li><li>Oversee the administrative follow-up of shipments and update performance indicators.</li><li>Collaborate closely with various departments to optimize logistics operations.</li></ul> <br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><ul><li>Associate's degree to Master's degree in Logistics, Transport, Management, or a similar field.</li><li>Proven experience in a similar role, ideally in an industrial or logistics environment.</li><li>Good command of computer tools and logistics management software.</li><li>Organizational, planning, and priority management skills.</li><li>Leadership, sense of responsibility, and ability to manage a team.</li><li>Excellent communication and problem-solving skills.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: As part of the development of our Data & AI activities, we are looking for a GCP/DataOps Data Engineer with at least 4 years of experience to design, develop, and industrialize data flows on Google Cloud Platform (GCP). You will be responsible for implementing high-performance, secure, and scalable solutions that guarantee data availability and reliability for various analytical and AI use cases. Main responsibilities: Design, develop, and maintain robust and industrialized data pipelines. Implement DataOps practices through automation, monitoring, and CI/CD processes. Optimize data processing performance and operating costs on GCP. Ensure data quality, security, governance, and availability. Participate in the architecture and evolution of Data Cloud platforms. Collaborate with Data, AI, and Business teams to meet functional and technical needs. Ensure the documentation, support, and operational maintenance of developed solutions.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in Computer Science, Data Engineering, Big Data, or equivalent. Minimum 4 years of experience as a Data Engineer, DataOps Engineer, or in a similar role. Proficiency in Google Cloud Platform (GCP), including BigQuery, Dataflow, Cloud Composer, and Pub/Sub. Excellent SQL and Python skills. Strong understanding of DataOps practices, CI/CD, Git, and automation tools. Experience in the architecture, deployment, and operation of Data Cloud platforms. Knowledge of data quality, security, and governance issues.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><div> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job description:</font></font></strong> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of the development of our Data activities, we are looking for a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Data Analyst / Analytics Engineer</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> with at least </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">4 years of experience</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> to transform data into reliable and actionable indicators to support business decision-making. You will be involved in the entire data value chain, from modeling to presentation through decision-making dashboards.</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main tasks:</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Model, transform and structure data using </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">dbt</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> and </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">BigQuery</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> .</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop and maintain dashboards and reports using </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Power BI</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> .</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze data to identify trends, produce insights and formulate business recommendations.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the quality, consistency and reliability of the data used for reporting.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Document the data models, indicators and transformation processes.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborating with third-party teams to understand needs and translate functional requirements into analytical solutions.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the continuous improvement of governance and data management practices.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><div> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Search profile:</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree ( </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bac+5)</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> in Computer Science, Data, Statistics, Business Intelligence or equivalent.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">4 years of experience</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> in data analysis, Business Intelligence or Analytics Engineering.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My mastery of </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">dbt</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> and </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">BigQuery</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> .</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent mastery of </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Power BI</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> (modeling, DAX, visualization and reporting).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong advanced SQL</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> skills </font><font dir="auto" style="vertical-align: inherit;">.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good mastery of data modeling concepts (web, snowflake, data marts, etc.).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to analyze business needs and transform data into actionable recommendations.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication skills and ability to simplify and explain analytical results.</font></font></li> </ul> <p> </p></div><p></p></section>
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<span><br>POSITION SUMMARY<br>Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.<br>Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>The Media Library of the French Institute of Tetouan is a cultural and educational space open to all, dedicated to reading, learning, cultural discovery, and the debate of ideas. It supports school audiences, students, and young people (children and adolescents) in their reading journeys, learning of French, and opening up to the world.<br>20,000 documents make up its collection: books, press, DVDs, etc. It includes an Adult section (13,000 items), a developing Adolescent section (300 items), and a Youth section (6,400 items for 4-12 year olds). The team consists of three people: 1 media librarian manager, 1 youth media librarian, 1 half-time media agent.</p><p><strong>Job Requirements</strong></p><p><strong>PROFILE</strong><br>Diploma Bac +3<br>Desired training in book trades or cultural mediation<br>Experience in media libraries or in animation for groups of children and adolescents is desired.<br>All references are likely to be verified.</p><p><strong>Desired Knowledge:</strong><br>Knowledge of PMB software.<br>Knowledge of NTC.<br>Knowledge of intellectual and physical processing techniques for collections (librarianship)<br>Good knowledge of French and Francophone youth publishing production.<br>The ability to lead creative workshops or storytelling sessions would be a plus</p><p><strong>Skills:</strong><br>Mastery of the French language (spoken, read, written) is essential.<br>Ability to animate groups of children and adolescents<br>Aptitude for public relations<br>Ability to work in a team.<br>Aptitude for cultural mediation.<br>Mastery of office and computer tools.<br>Taste for manual activities.</p><p><strong>Personal Qualities:</strong><br>Dynamism and proactivity.<br>Rigor and organizational skills.<br>Sense of welcome and public service.<br>Contact skills and relational ease, especially with young audiences<br>Spirit of initiative, animation, and creativity<br>Adaptability and versatility<br>Punctuality, availability</p><p><strong>JOB REQUIREMENTS</strong><br>Working week from Tuesday to Saturday. Possible participation in evening animations / variable hours in connection with the media library's opening hours.</p><p><strong>Missions</strong><br>Under the authority of the Director of the French Institute of Tetouan, under the supervision of the media library manager, the Media Librarian / Head of Youth Section will be entrusted with the following missions:</p><p><strong>Management of the Youth Section collections (Children and Adolescents)</strong><br>Participate in the acquisition policy (books and digital) through research and purchase suggestions,<br>Take charge of the book circuit: order tracking, reception and checking of orders, cataloging, indexing, import and enrichment of records, weeding<br>Promote the collections: presentation of resources (thematic tables, favorites), highlighting spaces and digital resources,<br>Ensure the physical processing of collections: equipping, minor repairs, arrangement and classification of collections</p><p><strong>Mediation between users, media library resources, and Institute activities</strong><br>Welcome the public, inform, register, and guide users<br>Accompany children and adolescents in discovering books and reading<br>Manage the borrowing and return operations of all media, process reservations,<br>Work transversally with other departments of the institute (language center, artistic diffusion, action for schools): be proactive in joint activities,<br>Relay all Institute activities to the Youth Media Library public</p><p><strong>Contribution to the life and promotion of the Youth Media Library</strong><br>Lead media library tours (school visits, groups)<br>Be proactive in internal and external communication for the youth section of the media library,<br>Lead information sessions on the media library within the establishment or off-site<br>Program and implement animation activities inside and outside the premises for young audiences and language learners (creative, artistic, and reading activities)<br>Participate and program activities for various events related to books (Tetouan Book Fair, La Cigogne Volubile, Francophonie Day, etc.)</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><div>Diploma Bac +3<br>Desired training in book trades or cultural mediation<br>Experience in media libraries or in animation for groups of children and adolescents is desired.<br>All references are likely to be verified.</div><div>Knowledge of PMB software.<br>Knowledge of NTC.<br>Knowledge of intellectual and physical processing techniques for collections (librarianship)<br>Good knowledge of French and Francophone youth publishing production.<br>The ability to lead creative workshops or storytelling sessions would be a plus</div><div>Mastery of the French language (spoken, read, written) is essential.<br>Ability to animate groups of children and adolescents<br>Aptitude for public relations<br>Ability to work in a team.<br>Aptitude for cultural mediation.<br>Mastery of office and computer tools.<br>Taste for manual activities.</div><div>Dynamism and proactivity.<br>Rigor and organizational skills.<br>Sense of welcome and public service.<br>Contact skills and relational ease, especially with young audiences<br>Spirit of initiative, animation, and creativity<br>Adaptability and versatility<br>Punctuality, availability</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <ul> <li> <p><font dir="auto" ><font dir="auto" >Design, execute and automate functional and technical tests of applications.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Write and maintain test plans, recipe books and datasets.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Identify, analyze and document detected anomalies, in collaboration with the development teams.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Participate in agile ceremonies (sprint planning, daily stand-ups, retrospectives).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Monitor and ensure the quality of deliverables throughout the software development cycle (CI/CD).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Contribute to the continuous improvement of QA processes (implementation of tools, best practices, automation).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Develop and maintain </font></font><strong><font dir="auto" ><font dir="auto" >Power BI reports and dashboards</font></font></strong><font dir="auto" ><font dir="auto" > for monitoring quality, test coverage, and key performance indicators (QA KPIs).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Collaborating with third-party teams to translate needs into quality monitoring indicators in Power BI.</font></font></p></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li> <p> <strong><font dir="auto" ><font dir="auto" >QA testing</font></font></strong><font dir="auto" ><font dir="auto" > : Test methodologies (functional, regression, integration, performance).</font></font></p> </li> <li> <p> <strong><font dir="auto" ><font dir="auto" >Automation</font></font></strong><font dir="auto" ><font dir="auto" > : Knowledge of automation tools (Selenium, UFT, Cypress, or equivalents).</font></font></p> </li> <li> <p> <strong><font dir="auto" ><font dir="auto" >Test management</font></font></strong><font dir="auto" ><font dir="auto" > : Tools (Jira, Xray, TestRail, ALM, etc.).</font></font></p> </li> <li> <p> <strong><font dir="auto" ><font dir="auto" >Power BY</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font></p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Creation of interactive reports and dashboards.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Data modeling (Power Query, DAX).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Connection and integration of different data sources (SQL, Excel, API).</font></font></p> </li> </ul> </li> <li> <p> <strong><font dir="auto" ><font dir="auto" >Databases</font></font></strong><font dir="auto" ><font dir="auto" > : SQL, design and querying of relational databases.</font></font></p> </li> <li> <p> <strong><font dir="auto" ><font dir="auto" >CI/CD</font></font></strong><font dir="auto" ><font dir="auto" > : Knowledge of DevOps pipelines (Azure DevOps, Jenkins, GitLab CI).</font></font></p> </li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Search profile</font></font></strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Bac+5 (engineering school, Master's in computer science or equivalent).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >25 years of experience in QA engineering or software testing.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >A proven track record in designing quality-oriented Power BI reports is a major asset.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Good analytical and problem-solving skills.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Rigour, critical thinking, attention to detail and ability to work in an agile team.</font></font></p> </li> <li> <p> <strong><font dir="auto" ><font dir="auto" >Proficiency in English (spoken and written) is required to collaborate with international teams and write documentation.</font></font></strong> </p> </li> </ul> <p> <strong>Soft skills</strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Excellent written and oral communication skills.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Results-oriented and continuous improvement.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Adaptability and technological curiosity.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Collaborative spirit and a sense of pedagogy.</font></font></p></li></ul></div><p></p></section>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.
</p><br><br>
<br> Job : <p>Join our dynamic team in the Banking/Finance sector as a Portfolio Manager. Based in <strong>Ain Atiq / Ain Aouda / Skhirat</strong>, this position represents a unique opportunity to actively contribute to the management and development of a client portfolio within a recognized financial institution.</p><br><br><p>The main objective of this role is to ensure customer satisfaction and loyalty, while developing new business opportunities. You will be a key player in achieving portfolio growth objectives by offering financial solutions tailored to each client's needs.</p><br><br><p>Your responsibilities will include the daily management of an existing client portfolio, analyzing their financial needs, and proposing relevant banking products and services. You will also be responsible for prospecting new clients to expand your portfolio. A significant part of your mission will involve monitoring financial market developments and maintaining active competitive intelligence to anticipate trends.</p><br><br> <br> <br> Required profile : <p>For this position, a Bac +3 level education is required. A specialization in Banking, Commercial / Sales / Export professions would be a major asset for success in this role.</p><br><br><p>1 to 3 years of previous experience in a similar position, ideally in the banking or financial sector, is sought. This experience should have allowed you to develop a thorough understanding of financial products and customer management techniques.</p><br><br><p>Excellent interpersonal skills and a strong sense of customer service.<br>Analytical and synthesis skills to assess financial needs.<br>Mastery of sales and negotiation techniques.<br>Autonomy, rigor, and organizational skills.<br>Comfort with computer tools and banking software.<br>If you are looking for a stimulating environment where you can use your skills and grow professionally, this position is for you! Apply now for this great adventure.</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>DXC – CDG</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a <strong>collaborative culture</strong>, fostering trust, empowerment and close managerial support. It also integrates an <strong>innovation dimension</strong>, encouraging initiative, adaptability and experimentation. Finally, a well-established <strong>organizational culture</strong> provides structure, ensuring process rigor, reliability and operational efficiency.
</p><br><br>
<br> Job : The DevOps functions are as follows:<br><ul><li>Manage all activities related to deployment/integration on all platforms (integration, pre-prod, prod) and across all technologies.</li><li>Administer Windows, Linux, vmware, openstack, docker server systems and platforms</li><li>Ensure all required tools are up-to-date and anticipate updates.</li><li>Document all specificities or prerequisites for a given project.</li><li>Ensure automation of reports to provide visibility to development teams.</li><li>Provide technical watch and update procedures if necessary.</li><li>Manage incidents and changes through the incident management tool.</li><li>Reporting & compliance with SLAs.</li><li>Writing and updating operating procedures</li></ul> <br> <br> Required profile : <p><strong>Education Level:</strong> Master's degree (Bac+5) or higher in Computer Networks and Systems.</p><br><br><p><strong>Professional Experience Level:</strong></p><br><br><p>7 years of seniority in the DevOps or Unix/Linux systems field with strong knowledge of the DevOps domain.</p><br><br><p><strong>Technical Stack:</strong></p><br><br><ul><li>Infrastructure skills: Windows/Linux, Virtualization, shared storage, Core cloud computing vmware and/or openstack, network basics (Firewalls/IP tables, VPN, ACL, DNS, HA Proxy, etc.)</li><li>Mastery of DevOps toolchains: SCM: Git, Gitflow, subversion, Github, BugMgmt: Bugzilla/Jira, CI: Jenkins, ConfigMgmt/Packaging: Cobbler, Puppet, Docker, Kubernetes, Orchestration/deployment: ANSIBLE, Monitoring: Nagios, Zabbix, Pingdom, ELK, etc.</li><li>File Transfer: scp, rsync, xftp, CFT, PESIT,</li><li>Programming: shell scripting, perl, python, web programming: PHP, CSS, javascript, JSON, YAML, DB Programming (ODBC, nosql, Hadoop, etc.)</li></ul><p><strong>Functional Skills:</strong></p><br><br><ul><li>Ability to discover and learn</li><li>Rigorous, Tenacious, Persistent with analytical skills and ability to take initiative</li><li>Autonomous, knows how to manage priorities, time, and be independent</li><li>Respect internal and client-specific processes</li><li>Adherence to internal company etiquette and regulations</li><li>Good interpersonal skills and good written and oral communication ability</li><li>Able to work in a team</li></ul><p><strong>Certifications:</strong></p><br><br><ul><li>Systems technical certifications.</li><li>ITIL Certification.</li></ul><p><strong>Work Arrangement:</strong> 24/7 Shift</p><br><br><p><strong>Very good level of French and English</strong></p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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Job : <p>Are you looking for a stimulating position where <strong>your commercial skills</strong> will be fully utilized? Join our leading company in the <b>distribution and trading</b> sector, in the heart of a dynamic region. This position offers you the opportunity to contribute directly to our success and to develop your career within a close-knit and high-performing team. Your main mission will be to develop our client portfolio in the construction sector, by offering our innovative and high-performing solutions.</p><br><br><p>In this role, your main objectives will be to:</p><br><br><p><strong>Develop and retain customers</strong> in the construction sector, by building lasting and trusting relationships.</p><br><br><p><strong>Meet and exceed sales targets</strong>, thereby contributing to the company's growth.</p><br><br><p><strong>Ensure an active presence in the field</strong>, by participating in trade shows and making regular visits to clients.</p><br><br><p><strong>Contribute to the continuous improvement</strong> of our commercial offers.</p><br><br><p>On a daily basis, your tasks will include:</p><br><br><ul><li><p><strong>Prospect for new clients</strong> and identify the specific needs of the construction market.</p><br><br></li><li><p><strong>Present and promote</strong> our products and services to potential clients.</p><br><br></li><li><p><strong>Prepare clear, concise, and personalized commercial offers</strong>.</p><br><br></li><li><p><strong>Negotiate contracts</strong> and conclude advantageous commercial agreements.</p><br><br></li><li><p><strong>Follow up with clients</strong> and ensure their satisfaction.</p><br><br></li><li><p><strong>Participate in sales meetings</strong> and contribute to the development strategy.</p><br><br></li></ul><p>You will be an essential player in our growth, ensuring a strong link between our products and our clients.</p><br><br> <br> <br> Required profile : <p>An experience of <strong>2 to 5 years</strong> in a similar role is required. Your professional background has forged your ability to manage complex client relationships, negotiate effectively, and achieve your goals. This experience will allow you to quickly integrate into our team and actively contribute to our projects. Experience in marketing construction products would be considered an additional asset.</p><br><br><p>To succeed in this role, you will need the following skills:</p><br><br><ul><li><p><strong>Excellent sales and interpersonal skills</strong>.</p><br><br></li><li><p><strong>Mastery of sales and negotiation techniques</strong>.</p><br><br></li><li><p><strong>Ability to manage multiple projects</strong> simultaneously and work independently.</p><br><br></li><li><p><strong>Good interpersonal skills</strong>, active listening skills, and persuasion skills.</p><br><br></li><li><p><strong>Organization and rigor</strong> in managing your time and priorities.</p><br><br></li><li><p><strong>Proficiency in computer and communication tools</strong>.</p><br><br></li></ul><p>If you recognize yourself in this profile, and you want to take on new challenges within a dynamic and innovative company, do not hesitate!</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
<br>
<br> Company culture : <p><strong>Orange Maroc</strong> operates within a corporate culture that strongly combines <strong>collaboration</strong> and <strong>performance</strong>, with both dimensions playing an equally important role. The company values teamwork, trust, employee support and collective success, while also encouraging ambition, achievement and a strong results-oriented mindset. This culture is complemented by an <strong>innovative</strong> approach that promotes agility and adaptability in a constantly evolving environment. Greater emphasis is placed on people and performance than on formal processes, creating a work environment that is collaborative, demanding and stimulating.
</p><br><br>
<br> Job : <p><strong>Mission:</strong></p><br><br><p>The Pre-Sales Engineer's mission is to support the sales team in increasing B2B adjacent revenues (Presentation of Orange offers, needs qualification, feasibility studies, Design and development of technical solutions [Architecture, technical file] for the proposed offers).</p><br><br><p><strong>Responsibilities:</strong></p><br><br><p>•Supports the sales force in identifying and qualifying customer needs:</p><br><br><p>- Visits the client to identify needs with the relevant level of detail.<br>- Leads or participates in needs definition workshops with the client's business representatives.<br>- Produces a proposal that integrates technical and financial consistency elements in the Fixed and ICT domains.<br>- Proposes and designs, jointly with B2B engineering, the target architecture for customized solutions.<br>- Writes technical response documents for tenders.<br>- Guarantees technical consistency, particularly in terms of service quality commitments.</p><br><br><p>•Supports the sales duo during presentations as the client's technical contact:</p><br><br><p>- Involved in presentation preparation and technical argumentation.<br>- Presents the architecture elements.</p><br><br><p>•Promotes OMA's positioning on ICT streams (Security, Cloud, TOIP, IoT) to clients/prospects.</p><br><br><p>•Ensures the handover with the project manager and the B2B DTSE engineering team during the Deployment Kick-off meeting, sharing the details of the planned architecture, operational and technical constraints, and committed SLAs.</p><br><br><p>•Maintains technological watch in ICT fields by working jointly with colleagues from B2B engineering, Orange Group experts, and technological partners (publishers, integrators, and service providers).<br> </p><br><br> <br> <br> Required profile : <p>- Academic background: Telecommunications or Computer Science Engineer</p><br><br><p>- Experience: 5 years and more in Technical environments (Networks, Telephony, Security, Cloud..) </p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
<br>
<br> Company culture : <p><strong>Orange Maroc</strong> operates within a corporate culture that strongly combines <strong>collaboration</strong> and <strong>performance</strong>, with both dimensions playing an equally important role. The company values teamwork, trust, employee support and collective success, while also encouraging ambition, achievement and a strong results-oriented mindset. This culture is complemented by an <strong>innovative</strong> approach that promotes agility and adaptability in a constantly evolving environment. Greater emphasis is placed on people and performance than on formal processes, creating a work environment that is collaborative, demanding and stimulating.
</p><br><br>
<br> Job : <p><strong>Mission:</strong></p><br><br><p>The Pre-Sales Engineer's mission is to support the sales team to increase B2B adjacent revenues (Presentation of Orange offers, needs qualification, feasibility studies, design and development of technical solutions [Architecture, technical file] for the offers proposed).</p><br><br><p><strong>Responsibilities:</strong></p><br><br><p><u>• Supports the sales team in identifying and qualifying customer needs:</u></p><br><br><p> Intervenes at the client's site to identify needs with relevant detail.<br> Leads or participates in needs definition workshops with the client's business representatives.<br> Produces a proposal that integrates technical and financial consistency elements in the Fixed and ICT domains.<br> Proposes and designs, jointly with B2B engineering, the target architecture for tailor-made solutions.<br> Writes technical response documents for calls for tender.<br> Ensures technical consistency, particularly in terms of service quality commitments.</p><br><br><p>• Supports the sales duo during the presentation as the client's technical contact:</p><br><br><p> Gets involved in preparing the presentation and develops the technical argument.<br> Presents the architectural elements.<br>• Promotes OMA's positioning on ICT streams (Security, Cloud, TOIP, IoT) with clients/prospects.</p><br><br><p>• Ensures the handover with the project manager and the B2B DTSE engineering team during the Deployment Kick-off meeting, sharing the details of the planned architecture, operational and technical constraints, as well as the committed SLAs.</p><br><br><p>• Maintains technological watch in ICT fields by working jointly with colleagues from B2B engineering, Orange Group experts, and technology partners (publishers, integrators, and service providers).<br> </p><br><br> <br> <br> Required profile : <p>- Academic training: Telecommunications or Computer Engineering</p><br><br><p>- Experience: 5 years or more in Technical environments (Networks, Telephony, Security, Cloud..)</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">About Us: Have you successfully managed complex ERP projects and are looking to grow within a large-scale industrial environment where information systems are central to performance and business transformation? We are recruiting on behalf of our partner, the IT/IS subsidiary of a leading national group operating in several industrial sectors. Driven by a strategy of continuous growth and modernization, the group is investing in the evolution of its information systems to support its performance, integration, and digitalization challenges. Your first year will be marked by leading structuring projects, optimizing business processes, and contributing to the medium- and long-term IT roadmap. Contract: Permanent, full-time (initially scheduled) Location: Casablanca, Lissasfa Benefits: Comprehensive benefits package: Health insurance, CIMR pension fund. Bonus equivalent to a thirteenth month's salary. Preferential rates on group products. Your mission: Reporting to the CIO, your missions will be as follows: Business IS Management: Contribute to the optimization of business processes, data, applications and associated systems; Formalize, maintain and develop the business information system map; Promote IS mapping as a decision-making and performance improvement tool; Participate in the development and evolution of the information systems master plan; Administer and ensure the consistency of the business IS repository. Project Management Assistance: Support business units in the analysis and formalization of their needs; Write detailed functional specifications and ensure their validation; Advise users on best organizational and functional practices; Participate in the development and monitoring of the annual project portfolio; Support business units in the implementation and adoption of deployed solutions. ERP Project Management: Manage the entire cycle of ERP and application project lifecycle: Organize, coordinate, and lead internal and external project teams; Define schedules, monitor deliverables, and ensure commitments are met; Make decisions based on risk, cost, time, and quality constraints; Supervise testing, deployment, and change management phases; Ensure reporting and communication with stakeholders; Provide user support and skills development; Organize skills transfer to business teams; Structure functional administration and data management procedures; Implement user training and support programs; Strengthen team autonomy to guarantee service continuity and solution sustainability. The ideal candidate will have a Master's degree (Bac+5) in computer science, information systems, or engineering.You have a proven track record of at least 6 years in managing ERP projects or information systems transformation, acquired within complex industrial environments or consulting firms working with major clients. Technical Skills: Proven experience in ERP and business information systems project management; Mastery of project management methodologies: V-model, Agile, or hybrid; Solid understanding of industrial business processes and the challenges of digital transformation; Experience in project management support and writing functional specifications; Knowledge of the principles of information systems architecture, mapping, and governance; Mastery of project management, reporting, and risk management tools; Ability to coordinate multidisciplinary teams and external service providers. Interpersonal Skills: Leadership and ability to unite stakeholders with diverse interests; Strong organizational skills and excellent prioritization skills; Analytical mind, ability to synthesize information, and decision-making skills; Excellent communication skills and ease in interacting with business units and technical teams; Autonomy, rigor, and a strong sense of responsibility; Results-oriented. and the ability to thrive in demanding and changing environments. Interested? Apply now!</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">With a Bac+5 degree in computer science, information systems or engineering school, you have a proven track record of at least 6 years in managing ERP projects or information systems transformation, acquired within complex industrial environments or consulting firms working with major accounts. Technical Skills: Proven experience in ERP and business information systems project management; Mastery of project management methodologies: V-model, Agile, or hybrid; Solid understanding of industrial business processes and the challenges of digital transformation; Experience in project management support and writing functional specifications; Knowledge of the principles of information systems architecture, mapping, and governance; Mastery of project management, reporting, and risk management tools; Ability to coordinate multidisciplinary teams and external service providers. Interpersonal Skills: Leadership and ability to unite stakeholders with diverse interests; Strong organizational skills and excellent prioritization skills; Analytical mind, ability to synthesize information, and decision-making skills; Excellent communication skills and ease in interacting with business units and technical teams; Autonomy, rigor, and a strong sense of responsibility; Results-oriented. and the ability to thrive in demanding and changing environments</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a dedicated Customer Service Representative to join our team.</p>
<p>The ideal candidate should be well-spoken with a professional demeanor and strong customer service and computer skills.</p>
<p><strong>Key Responsibilities:</strong></p>
<ul>
<li>Listening to customer concerns and providing information, answers, or responses.</li>
<li>Handling customer complaints and processing returns effectively.</li>
<li>Ensuring customer satisfaction</li>
<li>Handle customer enquiries via the telephone and email by providing accurate information regarding products and product applications and process telephone orders accordingly.</li>
<li>Cross team collaboration </li>
</ul>
<p><strong>Why Nuitee?</strong></p>
<ul>
<li>Massive Market Opportunity: We are tackling the $9.9tn travel industry, starting with the $75 billion B2B hotel market, a fragmented space filled with outdated systems, gatekeepers, and inefficiencies. Nuit e s API-first platform is solving this, enabling businesses to access hotel inventory seamlessly and at scale.</li>
<li>World-Class Backing: Backed by Accel and visionary leaders across tech and travel including Booking.com, Stripe, and Shopify we re equipped to scale our ambition globally.</li>
<li>Bootstrapped Resilience, Startup Agility: Having grown profitably for years without external funding, we combine operational discipline with the speed and innovation of a scaling startup.</li>
<li>Global Impact: Our infrastructure supports partners like Google, Grab, worldwide fintechs, superapps, travel companies and others</li>
<li>AI-Driven Innovation: Nuit e is uniquely positioned to power the future of travel in the AI era enabling seamless, intelligent, and hyper-personalized travel interactions.</li>
</ul>
<p>By joining Nuit e, you ll be part of a team that s building a category-defining platform. You ll work on a global scale, innovate alongside industry leaders, and help drive the next phase of travel technology. If you re excited to push boundaries, redefine a multi-trillion-dollar industry, and grow with us Nuit e is the place for you.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Our Ideal Candidate:</strong></p>
<ul>
<li>An associate's or bachelor's degree </li>
<li>1 to 2 years experience in the same or similar role.</li>
<li>Very good command of English is mandatory (Spoken and Written)</li>
<li>Good data entry and typing skills.</li>
<li>Good IT skills, particularly in word, excel and including Microsoft office.</li>
<li>Excellent problem-solving and analytical skills.</li>
<li>Effective communication skills, both written and verbal.</li>
</ul><p></p></section>
<p>Within our project teams, you will be involved in the development and evolution of Full Stack Java / Angular and Kafka applications for major clients in complex technical environments.</p><p>As a Java/Angular and Kafka Developer, your missions will be:</p><ul><li>Design, develop, and maintain backend applications in Java (Spring Boot) and frontend in Angular.</li><li>Develop robust, secure, and performant REST APIs.</li><li>Participate in the design and implementation of event-driven architectures based on Apache Kafka.</li><li>Ensure code quality through good development practices (Clean Code, code reviews, Sonar).</li><li>Participate in analysis, technical design, and development phases.</li><li>Perform unit and integration tests.</li><li>Contribute to deployments and CI/CD processes.</li><li>Participate in the implementation of Microservices architectures.</li><li>Optimize application performance, maintainability, and security.</li><li>Collaborate with DevOps teams, Architects, QA, and Product Owners.</li><li>Participate in Agile / Scrum ceremonies and continuous improvement.</li><li>Contribute to technical documentation and application support.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Graduate (Bac+4 Bac+5) in computer science or equivalent.</p><p>Minimum 5 years of experience in Java development.</p><p>Good command of Java (Java 11/17) and the Spring ecosystem (Boot, REST, Security, JPA).</p><p>Solid skills in Angular.</p><p>Good command of Kafka (messaging, streaming, event-driven).</p><p>Good command of relational databases (SQL / PostgreSQL).</p><p>Knowledge of tools: Maven, Git/GitLab, Sonar.</p><p>Experience in REST API development.</p><p>Knowledge of microservices environments.</p><p>Familiarity with Docker and Kubernetes.</p><p>Knowledge of CI/CD pipelines.</p><p>Analytical skills, autonomy, and team spirit.</p><p>Good interpersonal skills and organizational skills.</p>
<p>SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes.</p><p><strong>What You Will Do:</strong></p><ul><li>Handle customer inquiries via chat, email, and phone in a professional and courteous manner;</li><li>Assist customers with product selection and usage, including guidance on key product features and functions;</li><li>Troubleshoot technical issues, including calibration problems and Wi-Fi connectivity;</li><li>Resolve issues efficiently while providing accurate and detailed responses;</li><li>Maintain a strong focus on customer satisfaction and deliver an excellent support experience;</li><li>Maintain a deep understanding of client solutions and meet KPIs.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent English communication skills;</li><li>Experience in customer support for at least 1 year;</li><li>Experience with help desk software and remote support tools;</li><li>Positive, proactive and responsible attitude;</li><li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li></ul><p><strong>Will be a great plus:</strong></p><ul><li>Technical support experience</li></ul>