Contract Representative Jobs in Morocco
960 Jobs Found
<p>Maintain sales records, update CRM data, and generate sales reports to track progress and provide insights for sales management, become aware of the products and services sold by the company, Offer customers information on products and services, Assess customers' needs and offer them adapted solutions, Conduct Teams or phone meetings to demonstrate products or services, answer questions, and address objections.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluent level in German</li><li>Excellent written and oral communication skills,</li><li>Great negotiation and sales skills</li><li>Ability to work in teams and collaborate with other departments,</li><li>Freshly Graduated candidates accepted.</li></ul>
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<span>Purpose of the Job
<br></span><p><span><span><span>As an Area Sales Executive in Aramex, your primary objective is to drive revenue growth, secure new clients, and building lasting relationships within your assigned area. This role requires a proactive approach to identify new business opportunities, exceed sales targets, and contribute to the overall success of our company.</span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li><span><span><span>Prospect for new clients, generate leads, and close deals to achieve assigned sales targets</span></span></span></li>
<li><span><span><span>Develop and execute plan to maximize sales opportunities and market share within your designated area</span></span></span></li>
<li><span><span><span>Build strong relationships with assigned customers</span></span></span></li>
<li><span><span><span>Foster long-term partnerships and to ensure a seamless client experience</span></span></span></li>
<li><span><span><span>Collaborate effectively with internal stakeholders like the CRM team to ensure data accuracy data and efficient customer analysis</span></span></span></li>
<li><span><span><span>Prepare regular reports on sales activity, pipeline health, and customer interactions to provide valuable insights</span></span></span></li>
<li><span><span><span>Assist the collection team to resolve overdue customer accounts, ensuring timely payments</span></span></span></li>
<li><span><span><span>Ensure KPIs are met (Sales targets, visits, opportunities, number of new accounts)</span></span></span></li>
<li><span><span><span>Provide regular feedback about competitor activities to support strategic decision-making</span></span></span></li>
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<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>Bachelor’s degree in business or any other relevant field.</span></span></span></li>
<li><span><span><span>Minimum of 2-3 years of relevant working experience, preferably in the logistics and shipping industry</span></span></span></li>
<li><span><span><span>Proven track record of attaining organizational and personal sales objectives – Results Oriented</span></span></span></li>
<li><span><span><span>Fluency in English; additional language skills are advantageous.</span></span></span></li>
<li><span><span><span>Excellent Communication and Presentation skills </span></span></span></li>
<li><span><span><span>Proficient in working with Global and local leaders to develop short and long-term goals that are specific to our commercial organization – Results Oriented</span></span></span></li>
<li><span><span><span>Strong Negotiation Skills, incorporating various strategies and desired outcomes.</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>Financial Acumen<br>Team Collaboration<br>Adaptability<br>Business Acumen<br>Influencing Skills<br>Communication Skills<br>Analytical Skills<br>Commercial Acumen<br>Customer Centric<br>Negotiation Skills<br>
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Job : <p>Under the responsibility of the sales manager, your mission will be to <strong>develop sales for Atlas Habitat & Énergie</strong>.</p><br><br><p>You will be responsible for:</p><br><br><ul><li><strong>Prospecting new clients door-to-door</strong></li><li><strong>Prospecting around job sites completed by the company</strong></li><li><strong>Developing your client base</strong> through word-of-mouth</li><li>Using your <strong>personal and professional network</strong></li><li>Distributing <strong>sales materials</strong></li><li>Identifying <strong>client needs</strong></li><li><strong>Presenting Atlas Habitat & Énergie photovoltaic solutions</strong></li><li>Carrying out <strong>feasibility studies</strong> based on your training level</li><li>Obtaining <strong>qualified appointments or closing sales directly</strong></li><li>Ensuring <strong>follow-up with prospects until signature</strong></li><li>Participating in <strong>developing the company's reputation</strong></li></ul> <br> <br> Required profile : <p>We are primarily looking for <strong>motivated individuals</strong></p><br><br><p>You are:</p><br><br><ul><li>Dynamic</li><li>Serious</li><li>Organized</li><li>Persistent</li><li>Punctual</li><li>Comfortable interacting with people</li><li>Smiling</li><li>Motivated by challenges</li><li>Ambitious</li><li>Able to work independently</li></ul><p><strong>Previous sales experience is a plus but not required.</strong></p><br><br><p>Motivated beginners are welcome.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a highly experienced Senior Customer Service Lead to elevate our customers' experience. We need someone who can not only lead with expertise but also elevate our customer service standards to new heights. This is a strategic and operational leadership position, building, improving, maintaining relationships with internal and external partners are the keys for this role. You will be the champion of internal & external customer care experience, driving service excellence, leading transformation initiatives, and ensuring seamless coordination across Sales, Supply Chain, Logistics, and Operations. This position plays a critical role in shaping the customer journey & delivering exceptional customer care experience Key Responsibilities Customer Service Operations Leadership Daily support to the field associates, technical support, inquiries. Build and maintain strong relationships with field associates. Ensure efficient coordination with Supply Chain, Logistics, Demand planning and Warehouse teams to guarantee smooth order fulfillment. Ensure great coordination with Finance, Credit & Cash Collection team to support the cash flow Optimize workflows to reduce response times, ensure accuracy, and enhance customer satisfaction. Resolve escalated customer issues and complex service challenges. Drive revenue growth within the portfolio managed by the Customer Service team. Contribute to team meetings and business partner meetings Master Data management Account creation & update Pricing maintenance Handle Admin tasks Send Invoicing & POD s mails to a list of Customers Call handlings & support order entry Customer Experience & Continuous Improvement Lead customer business reviews and implement structured feedback loops. Partner with Sales and Business Development teams to support account expansion. Analyze service data to identify trends and opportunities for improvement. Lead continuous improvement initiatives to elevate service reliability and efficiency. Stay updated on best practices, technologies, and tools shaping modern customer service. Seek opportunities to find efficiencies and recommend process improvements Complaint management People Leadership & Development Strengthen cross-functional alignment with Sales, Finance, Product, and Supply Chain teams. Promote professional development, retention initiatives, and team well-being. Effective cooperation with peers Ensure good working relationships with all local members, Role model for behaviors and company values (Leadership Model - Leading to Thrive) Competencies Logistic background Accountability Customer Focus Peer Relationships Problem Solving Drive for Results Time Management Process Management Continuous Improvement Functional and Technical Skills Business Acumen Conflict Handling Self-awareness and development Emotional Intelligence Effective Communication Change Management Approach Analytical skills Requirements Prerequisite: Min 3 years to 5 years of relevant work experience Fluent English Fluent French Strong ERP knowledge Strong Logistics skills Advantage: Previous experience as business sales assistant or Key account specialist.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Prerequisite: Min 3 years to 5 years of relevant work experience Fluent English Fluent French Strong ERP knowledge Strong Logistics skills Advantage: Previous experience as business sales assistant or Key account specialist.</p><p></p></section>
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Job : <p>Join a dynamic company in the <strong>Distribution</strong> sector as a <strong>Sales Promoter</strong> in <strong>Marrakech</strong>. This exciting opportunity will allow you to actively contribute to the success of our field teams.</p><br><br><p>The main goal is to ensure optimal commercial presence and boost sales in stores. This involves representing the brand in an exemplary manner and achieving the set objectives in terms of turnover and brand awareness.</p><br><br><p>Your main tasks will include animating points of sale, implementing impactful promotional actions, training and motivating sales teams, as well as monitoring performance and reporting relevant information. You will be a true <strong>ambassador</strong> for our products.</p><br><br> <br> Required profile : <p>The ideal background starts with a <strong>High School Diploma</strong>, ideally completed with specialized training in <strong>Sales / Export</strong>.</p><br><br><p>A first experience of <strong>1 to 3 years</strong> in a similar role is preferred to allow you to quickly thrive in your new responsibilities.</p><br><br><p>This position requires excellent <strong>interpersonal skills</strong>, great <strong>communication skills</strong>, and a strong <strong>results orientation</strong>. Good knowledge of sales techniques and mass-market products would be a plus. The ability to <strong>motivate</strong> and <strong>persuade</strong> is essential.</p><br><br><p><strong>Job description:</strong></p><br><br><p>Experience in selling top-ups & SIM cards<br>High School Diploma or higher<br>Driving license B. Seniority: 2 years<br> </p><br><br> <br><br> </div>
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<span>Join One of the Fastest-Growing Online Education Companies in the World At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.<br> Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries.<br> To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.<br> Now we're looking for driven, ambitious Sales Representatives who thrive on helping people change their lives through education while earning exceptional commissions along the way.<br> If you're passionate about sales, love meaningful conversations, and want to sell a product that genuinely impacts people's careers, we'd love to meet you.<br> Why This Role Is Different At ELVTR, you'll work exclusively with warm, qualified leads who have already expressed interest and scheduled a call with you.<br> Your role is simple: understand their goals, guide them to the right program, and help them take the next step in their professional journey.<br> This is a high-ticket sales role with significant earning potential for top performers.<br> You'll Love This Role If You: Enjoy consultative selling and building genuine relationships Are motivated by ambitious goals and uncapped earning potential Thrive in a fast-paced, high-performance environment Take ownership of your results and consistently strive to improve Believe education can change lives Enjoy working alongside talented, supportive teammates What You'll Do Conduct sales consultations with warm, pre-qualified leads Help prospective students identify the best educational path for their career goals Close high-ticket program enrollments through consultative selling Maintain accurate records in our CRM system Consistently meet and exceed sales targets Collaborate closely with Marketing, Admissions, and Student Success teams Share customer insights and feedback to help improve our programs and sales processes What We Offer Competitive Compensation: Attractive base compensation, Performance-based bonuses, Significant earning potential for top performer Learn and Grow: Free access to ELVTR courses, Ongoing professional development opportunities, Career growth in a rapidly expanding global company Remote-First Culture: Work from a location where you're most productive, Flexible and supportive environment, Collaborative international team Health & Wellbeing: Gym membership reimbursement, Mental health support, Generous paid vacation allowance Why Join ELVTR?<br> Make an Impact: Every conversation you have can help someone transform their career, increase their earning potential, and achieve goals they once thought were out of reach.<br> Grow Your Career: We believe in promoting from within.<br> Many of our leaders began their journey in individual contributor roles and advanced through performance, dedication, and leadership.<br> Join a Winning Team: You'll work with talented professionals who are passionate about education, growth, and delivering exceptional experiences to our students.<br> Ready to Elevate Your Sales Career?<br> If you're looking for more than just another sales job—if you want to join a mission-driven company, work with warm leads, earn based on your performance, and help professionals transform their futures—we'd love to hear from you.<br> Apply today and become part of ELVTR's next chapter of growth.<br> ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.<br> What We're Looking For Proven success in sales, preferably high-ticket or consultative sales Outstanding English communication skills (written and spoken) Strong relationship-building and objection-handling abilities Comfort working with modern sales tools and CRM platforms Excellent time-management and organizational skills Self-motivation and a results-driven mindset Bachelor's degree is a plus but not required for exceptional candidates</span> </div>
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<p>We are looking for a highly experienced Senior Customer Service Lead to elevate our customers' experience. We need someone who can not only lead with expertise but also elevate our customer service standards to new heights.</p><br><br><p>This is a strategic and operational leadership position, building, improving, maintaining relationships with internal and external partners are the keys for this role.</p><br><br><p>You will be the champion of internal & external customer care experience, driving service excellence, leading transformation initiatives, and ensuring seamless coordination across Sales, Supply Chain, Logistics, and Operations.</p><br><br><p>This position plays a critical role in shaping the customer journey & delivering exceptional customer care experience</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><br><p><b>Customer Service Operations Leadership</b></p><br><br><ul><li>Daily support to the field associates, technical support, inquiries.</li><li>Build and maintain strong relationships with field associates.</li><li>Ensure efficient coordination with Supply Chain, Logistics, Demand planning and Warehouse teams to guarantee smooth order fulfillment.</li><li>Ensure great coordination with Finance, Credit & Cash Collection team to support the cash flow</li><li>Optimize workflows to reduce response times, ensure accuracy, and enhance customer satisfaction.</li><li>Resolve escalated customer issues and complex service challenges.</li><li>Drive revenue growth within the portfolio managed by the Customer Service team.</li><li>Contribute to team meetings and business partner meetings</li><li>Master Data management</li><li>Account creation & update</li><li>Pricing maintenance</li><li>Handle Admin tasks</li><li>Send Invoicing & POD’s mails to a list of Customers</li><li>Call handlings & support order entry</li></ul><br><p><b>Customer Experience & Continuous Improvement</b></p><br><br><ul><li>Lead customer business reviews and implement structured feedback loops.</li><li>Partner with Sales and Business Development teams to support account expansion.</li><li>Analyze service data to identify trends and opportunities for improvement.</li><li>Lead continuous improvement initiatives to elevate service reliability and efficiency.</li><li>Stay updated on best practices, technologies, and tools shaping modern customer service.</li><li>Seek opportunities to find efficiencies and recommend process improvements</li><li>Complaint management</li></ul><br><p><b>People Leadership & Development</b></p><br><br><ul><li>Strengthen cross-functional alignment with Sales, Finance, Product, and Supply Chain teams.</li><li>Promote professional development, retention initiatives, and team well-being.</li><li>Effective cooperation with peers</li><li>Ensure good working relationships with all local members,</li><li>Role model for behaviors and company values (Leadership Model - Leading to Thrive)</li></ul><br><p><b>Competencies</b></p><br><br><ul><li>Logistic background</li><li>Accountability</li><li>Customer Focus</li><li>Peer Relationships</li><li>Problem Solving</li><li>Drive for Results</li><li>Time Management</li><li>Process Management</li><li>Continuous Improvement</li><li>Functional and Technical Skills</li><li>Business Acumen</li><li>Conflict Handling</li><li>Self-awareness and development</li><li>Emotional Intelligence</li><li>Effective Communication</li><li>Change Management Approach</li><li>Analytical skills</li></ul><br><p><b>Requirements</b></p><br><br><p><b>Prerequisite:</b></p><br><br><ul><li>Min 3 years to 5 years of relevant work experience</li><li>Fluent English</li><li>Fluent French</li><li>Strong ERP knowledge</li><li>Strong Logistics skills</li></ul><br><p><b>Advantage:</b></p><br><br><ul><li>Previous experience as business sales assistant or Key account specialist</li></ul><br><p><b>Our Commitment to a Culture of Inclusion & Belonging</b><br>Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.</p><br><br><br> </div>
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Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.
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<br> Job : <p><strong>GENERAL Mission</strong></p><br><br><p>Reporting to the virtual agency and the Growth Department within the Business Unit, you will work closely with the various entities of the Growth Department, commercial animation, and the Network, to ensure better quality of service at the virtual agency by processing credit applications from various prospecting channels and achieving the highest conversion rate of prospects into customers. </p><br><br><p><strong>Main Missions</strong></p><br><br><p>1.<strong> Making outbound calls</strong></p><br><br><ul><li>Contact identified prospects to initiate the business relationship.</li><li>Present the adapted offer and identify the product that meets the client's needs.</li><li>Communicate the list of documents and guarantees required to complete the application.</li></ul><p>2. <strong>Converting prospects</strong></p><br><br><ul><li>Initiate prospect creation and record credit applications in the system.</li><li>Qualify and verify documents related to credit applications.</li><li>Forward validated files to physical branches for final processing.</li></ul><p>3. <strong>Monitoring virtual agency files assigned to the network</strong></p><br><br><ul><li>Perform rigorous follow-up on files assigned to physical branches.</li><li>Initiate alerts or necessary actions to ensure the closure of these files.</li></ul> <br> <br> Required profile : <ul><li>Education: Minimum Bachelor's degree (Bac+3) in management, commerce, or a related field.</li><li>Experience: At least 1 year in banking management, a micro-credit agency, or a call center in a prospecting role.</li><li>Personal Qualities: Organizational skills, rigor, initiative, leadership, and teamwork.<br> </li></ul> <br><br> </div>
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Job : <p>Reporting to Management, your main tasks are as follows:</p><br><br><ul><li>To manage the network of gas stations in your region;</li><li>To ensure the development of the network by creating new service stations;</li><li>To develop sales volume of fuels and lubricants;</li><li>To continuously improve customer satisfaction;</li><li>To prospect and bring in new clients for each B2B market segment;</li><li>To ensure continuous monitoring of the competition;</li><li>To produce and analyze performance tracking dashboards for your commercial activity.</li></ul> <br> Required profile : <p>Education:</p><br><br><p>Graduated from a major Business or Engineering School, you have experience in a commercial role and have at least 3 years of experience in managing and running a distribution network.</p><br><br> <br><br> </div>
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Job : <p>As part of strengthening our Human Resources Department, we are recruiting a Generalist HR to support the daily management of HR activities and actively contribute to the development of the company's human capital.<br>In the heart of Casablanca's industrial hub, you will work in a dynamic, demanding, and performance-oriented environment, where your versatility, initiative, and interpersonal skills will be essential to effectively support operational teams and managers.</p><br><br><p>By joining VITAL FER, you will participate in implementing the company's HR policy by playing a close support role with employees. You will be involved in all aspects of human resources, both administrative and operational, with the goal of ensuring smooth, compliant, and efficient HR management. Your main mission will be to ensure the smooth running of daily HR processes, while contributing to the continuous improvement of internal practices and procedures.</p><br><br><p>In this role, your main responsibilities will include:</p><br><br><ul><li>Ensure administrative management of staff: contracts, administrative files, certificates, absence and leave tracking;</li><li>Participate in the recruitment process: posting job ads, pre-screening applications, organizing interviews, and onboarding new employees;</li><li>Support employees and managers on daily HR matters;</li><li>Ensure tracking of variable payroll elements and verify the accuracy of HR data;</li><li>Participate in training management and skills development tracking;</li><li>Contribute to disciplinary follow-up and the application of internal procedures;</li><li>Produce HR reports and monitor social indicators;</li><li>Ensure compliance with labor law, internal policies, and health and safety regulations;</li><li>Participate in cross-functional HR projects and the continuous improvement of processes;</li><li>Contribute to maintaining a positive social climate and promoting company values.</li></ul> <br> <br> Required profile : <p>With a degree from Bac+3 to Bac+5 in Human Resources, Management, Personnel Administration, or equivalent, you have significant experience of 5 to 10 years in a generalist HR role, ideally gained in an industrial, logistics, or distribution environment. You master the fundamentals of human resource management, including personnel administration, recruitment, HR follow-up, and disciplinary procedures. A good knowledge of Moroccan labor law and proficiency in office software and HRIS tools will be highly appreciated.</p><br><br><p>Beyond technical skills, we are looking for a professional recognized for:</p><br><br><ul><li>Their excellent interpersonal skills and listening ability;</li><li>Their rigor and organizational skills;</li><li>Their ability to manage priorities and work in a dynamic environment;</li><li>Their team spirit and proactivity;</li><li>Their discretion and sense of confidentiality;</li><li>Their ability to collaborate effectively with various stakeholders.</li></ul><p>Your commitment, versatility, and service-oriented attitude will make you a key player in the smooth functioning of the HR department within VITAL FER.</p><br><br><p><u><strong>Immediate availability </strong></u></p><br><br> <br><br> </div>
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<p><strong>HR Generalist</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p>DHL Global Forwarding has an opening for <strong>HR Generalist </strong>in Morocco. In this role, you will develop and administer various HR processes and policies by providing day-to-day HR support and solutions to attract, manage, develop, motivate and retain employees to achieve business objectives in line with business needs, overarching HR plans/ policies, best practices and current legislation.</p><br><br> <p><strong><em>Join us in connecting people and improving lives! </em></strong></p><br><br> <p><strong>In this HR Generalist position </strong></p><br><br> <p><strong>Payroll Management</strong></p><br><br> <ul> <li><strong>You will</strong> act as the primary liaison between the company and the external payroll provider.</li> <li><strong>You will</strong> prepare, validate, and submit monthly payroll inputs.</li> <li><strong>You will</strong> review payroll outputs and ensure accuracy before final approval.</li> <li><strong>You will</strong> investigate and resolve payroll discrepancies and employee payroll queries.</li> <li><strong>You will</strong> ensure compliance with labor laws, tax regulations, and company policies.</li> <li><strong>You will</strong> coordinate payroll-related audits and maintain necessary documentation.</li> <li><strong>You will</strong> generate payroll reports and provide payroll data analysis as required.</li> </ul> <p><strong>HR Administration</strong></p><br><br> <ul> <li><strong>You will</strong> maintain accurate employee records and HR databases.</li> <li><strong>You will</strong> prepare employment contracts, amendments, certificates, and HR correspondence.</li> <li><strong>You will</strong> ensure proper filing and maintenance of employee documentation.</li> <li><strong>You will</strong> monitor employee leaves, attendance records, and HR-related transactions.</li> <li><strong>You will</strong> support benefits administration and employee data updates.</li> </ul> <p><strong>Onboarding & Offboarding</strong></p><br><br> <ul> <li><strong>You will</strong> coordinate the end-to-end onboarding and offboarding process for new employees.</li> <li><strong>You will</strong> prepare onboarding documentation and employment packages.</li> <li><strong>You will</strong> coordinate induction sessions and orientation programs.</li> <li><strong>You will</strong> ensure all necessary systems, accesses, and equipment are arranged before the start date.</li> <li><strong>You will</strong> monitor probation periods and support confirmation processes.</li> <li><strong>You will</strong> coordinate resignation and termination processes.</li> </ul> <p><strong>Talent Development</strong></p><br><br> <ul> <li><strong>You will</strong> support the implementation of Learning & Development initiatives.</li> <li><strong>You will</strong> coordinate training logistics, registrations, attendance tracking, and reporting.</li> <li><strong>You will</strong> maintain training records and development plans.</li> <li><strong>You will</strong> support talent review and succession planning processes.</li> <li><strong>You will</strong> assist in monitoring employee development activities and learning effectiveness.</li> <li><strong>You will</strong> generate reports related to training participation and development metrics.</li> </ul> <p><strong>Performance Management Support</strong></p><br><br> <ul> <li><strong>You will</strong> support the annual and mid-year performance review cycles.</li> <li><strong>You will</strong> coordinate performance management timelines and communications.</li> <li><strong>You will</strong> track completion rates and provide follow-up support to managers and employees.</li> <li><strong>You will</strong> prepare performance management reports and dashboards.</li> <li><strong>You will</strong> support calibration and talent review meetings</li> </ul> <p><strong>Qualifications & Experience</strong></p><br><br> <p><strong>Education Level</strong></p><br><br> <ul> <li>Bachelor’s Degree in Human Resources, Business Administration, Commerce, or a related field.</li> <li>HR certification (preferred).</li> </ul> <p><strong>Experience Level</strong></p><br><br> <ul> <li>More than 3 years of experience in Human Resources.</li> <li>Exposure to key HR functions, including Payroll Management, Talent Management, Compensation & Benefits (C&B), and Employee/Industrial Relations (ER/IR).</li> <li>Strong business acumen and understanding of HR's impact on organizational objectives.</li> <li>Proven experience in building and maintaining effective stakeholder relationships.</li> <li>Proven experience in delivering and supporting organizational change initiatives and projects.</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. <br>LI-MEA</em></p><br><br><br> </div>
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<p><strong>RFR Customer & Operations Specialist</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p>DHL Global Forwarding has an opening for <strong>RFR Customer & Operations Specialist </strong>in Morocco. In this role, you will Implement Road freight Strategy in the country as defined by ensuring ontime delivery of road freight services. Individuals responsibility is to ensure procuring best rates from carriers , commerically work on customer RFQ's and manage Operations for clients.</p><br><br> <p><strong><em>Join us in connecting people and improving lives! </em></strong></p><br><br> <p><strong>In this RFR Customer & Operations Specialist position </strong></p><br><br> <ul> <li>You will own and maintain country road freight tariffs with carriers, ensuring rates remain valid and updated in accordance with agreed validity periods.</li> <li>You will review existing pricing rates and policies with carriers and network partners, initiate updates based on market trends and business requirements, and maintain strong working relationships with stakeholders.</li> <li>You will drive the development of optimal pricing solutions to maximize road freight profitability.</li> <li>You will ensure local and cross-border rates are accurately entered into the rate management system and validated for auto-costing, quotations, and auto-rating purposes.</li> <li>You will manage supplier contracts, establish regular carrier review meetings, and ensure effective engagement with all key carriers.</li> <li>You will analyze accepted and rejected quotations by lane and negotiate with network partners and carriers to secure more competitive rates.</li> <li>You will determine profit margins and provide pricing support while coordinating closely with Sales, Sales Support, and Customer Service teams.</li> <li>You will source and provide spot rates for all types of road freight cargo to support Sales and Customer Service teams.</li> <li>You will negotiate and procure the most competitive rates available in the market.</li> <li>You will support the execution of global procurement strategies and decisions related to rates, processes, and supplier management.</li> <li>You will monitor carrier and station performance and initiate corrective actions where necessary to improve service quality and efficiency.</li> <li>You will execute operational shipments assigned to you, managing the process from customer booking through carrier booking, billing, and system updates, while maintaining ownership of file profitability, revenue, and costs.</li> <li>You will ensure the timely billing of executed shipments and maintain accurate system updates to provide customers with complete shipment visibility.</li> <li>You will ensure carriers are utilized in accordance with defined policies while maximizing profitability for the company.</li> <li>You will provide customers with full shipment visibility and ensure all movements comply with applicable customs regulations and compliance requirements.</li> <li>You will maintain strong working relationships with DGF EU and Freight EU teams to support rate procurement and operational activities effectively.</li> </ul> <p><strong>Qualifications & Experience</strong></p><br><br> <ul> <li>Deep knowledge of Road freight forwarding business from domestic and cross border prospective</li> <li>Excellent analytical, structuring skills along with Strong project management skills and ability to cope with multiple bids in parallel.</li> <li>Results driven and attention to details</li> <li>Minimum 3 years of experience in road freight pricing, commercials and operations</li> <li>Understanding of end to end process from freight and customs prospective for domestic and international road movements</li> <li>Understanding of end to end process from freight and customs prospective for international road movements</li> <li>Team Player</li> </ul> <ul> <li>Improvide department profitability by improving procurement of rates from carriers</li> </ul> <ul> <li>3 years in road freight pricing, commercials and operations</li> <li>Bachelor’s Degree or equivalent experience/qualification</li> <li>Fluent English</li> <li>Fluent French</li> <li>Fluent Arabic</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br> <p> <br>#LI-MEA</p><br><br><br> </div>
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Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role.
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<br> Job : <p>Reporting to the Sales Department, your main mission will be to strengthen the promotion of the sales network and stimulate SOREC's revenue growth through an active presence in the field. As such, your main activities will be:</p><br><br><p><strong>Recruitment of new points of sale</strong><br>- Prospect for new partners using a compelling B to B approach.<br>- Identify opportunities for network development and assess the relevance of partnerships.<br>- Conduct negotiations with partners.</p><br><br><p><strong>Product promotion and sales animation</strong><br>- Plan and make regular visits to the various points of sale in the region.<br>- Actively promote SOREC products within the sales network.<br>- Deploy targeted actions such as promotional events, roadshows, and merchandising at points of sale.<br>- Dynamically animate SOREC's points of sale and agencies according to a precise schedule.</p><br><br><p><strong>Maintaining a field presence</strong><br>- Make regular visits to points of sale to maintain strong relationships with managers.<br>- Provide support to the sales teams at points of sale, helping them to effectively present SOREC's products and services and responding to their requests.</p><br><br><p><strong>Quality control and reporting</strong><br>- Make regular visits to the network to check its compliance with SOREC standards.<br>- Monitor daily achievement of objectives and provide detailed reports to management.<br>- Analyze discrepancies between objectives and achievements, and propose corrective actions.<br>- Identify growth opportunities and potential problems within the network.<br>- Propose recommendations and corrective actions to optimize results.</p><br><br><p><strong>Sales monitoring</strong><br>- Conduct constant sales monitoring in your area of activity to stay aware of the latest trends and opportunities.<br>- Collect feedback and suggestions from customers and point-of-sale managers to improve SOREC's products, services, and processes.</p><br><br> <br> <br> Required profile : <p>As a potential candidate:You have a Baccalaureate +2/3 in Management, Commerce, or equivalent with <strong>2 to 5 years</strong> of minimum experience in a similar position.</p><br><br><p><strong>Required skills:</strong><br>- Good knowledge of Merchandising and sales;<br>- In-depth knowledge of commerce and negotiation;<br>- Strong skills in organizational planning and conflict resolution;<br>- Excellent command of competitive intelligence and benchmarking;<br>- Good practice of prospecting, sales animation, and product promotion techniques;<br>- Ability to manage and lead a field team while demonstrating resilience to stress and pressure;<br>- Quality and customer oriented.<br>- Sense of commitment, adaptability, initiative, and collaboration.<br>- Communication skills and interpersonal ease.<br>- Reactivity and team spirit.</p><br><br> <br><br> </div>
<div><div data-bind="css: $component.getBlockCellCss($data, 0)" class="block__cell block__field--wide-rich-text" Open Sans", "Segoe UI", Frutiger, "Frutiger Linotype", "Dejavu Sans", "Helvetica Neue", Arial, sans-serif; font-size: 13.02px; padding: 0px 25px 0px 0px; margin: 10px 0px 0px; width: 802.333px; box-sizing: border-box;"><div data-bind="attr: {id: $data.name + '-container', class:( $data.displayType === 'InputTextArea') ? 'block__field--full-width' : ($data.displayType === 'InputRichText' || $data.name === 'descriptionExt' || $data.name === 'qualificationExt' || $data.name === 'descriptionInt' || $data.name === 'qualificationInt') ? 'block__field--wide-rich-text' : 'block__field--edit'}" id="descriptionExt-container" class="block__field--wide-rich-text"><div class="oj-form-control block__field-rtfValue " data-bind="attr: {id: $data.name + '-value', formFieldId: $data.name}, html: $component.getFieldValue($data)" id="descriptionExt-value" ><p >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p >Would you like to become part of the world's most international company in the world?</p><p >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p >Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit <a href="http://www.dpdhl.jobs/express" >www.dpdhl.jobs/express</a></p><p ><strong >ABOUT THE ROLE :</strong></p><p >Maintain between 400 and 600 existing DHL customers by telephone within the Direct Sales Segment. Be responsible for the revenue retention and development for this portfolio of accounts through the sales tactics of Up-Selling and Cross Selling related DHL services and products and for new business development by opening new accounts.</p><p ><strong >YOUR TASKS :</strong></p><ul ><li > Undertake any projects/duties as assigned by the Telesales Manager or Sales Manager Direct Sales</li><li >Act as Tele Sales customers’ main contact for DHL, responding and satisfying their sales and post sales requirements. </li><li >Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.</li><li >Manage a portfolio of customers via telephone: Make telephone calls to existing customers on a regular pre-defined call cycle to secure new business and to ensure that individual agreed targets are achieved.</li><li >Provide customer oriented service at all times relating to specific sales issues.</li><li >Liase closely with Sales Channels and other departments within DHL to ensure that a full cost effective service is maintained and that target for the area is achieved.</li><li >Ensure co-operation with other members of the sales team and throughout the sales force.</li><li >Manage the revenue growth through Up selling and Cross selling tactics to exceed this budget through calls</li><li > Combine sales skills with DHL product/service knowledge and convert the maximum possible prospect leads into accounts, emphasizing those with maximum revenue potential, in order to increase the size and quality of DHL’s account holders.</li><li > Continually develop knowledge of DHL’s services and general commercial awareness in order to provide the best possible standard of customer service and maximise the department’s contribution to the sales function.</li><li ><p >Open new accounts and ensure they trade profitably.</p><p ></p></li><li ><p >Ensure all customer agreements are cost sensitive to ensure a suggested minimum pricing tariff is set and adhered too. Any deviation from this tariff requires management agreement and justification.</p></li><li ><p >Complete daily and weekly reports to measure individual and department effectiveness and provide figures showing weekly productivity of the department.</p><p ></p></li><li ><p >Ensure that customer information is maintained accurately on the customer database.</p></li></ul></div></div><span data-bind="text: $component.incrementIndex()"></span></div><div class="block__field--line-break" Open Sans", "Segoe UI", Frutiger, "Frutiger Linotype", "Dejavu Sans", "Helvetica Neue", Arial, sans-serif; font-size: 13.02px; height: 0px;"></div><div data-bind="css: $component.getBlockCellCss($data, 0)" class="block__cell block__field--wide-rich-text" Open Sans", "Segoe UI", Frutiger, "Frutiger Linotype", "Dejavu Sans", "Helvetica Neue", Arial, sans-serif; font-size: 13.02px; padding: 0px 25px 0px 0px; margin: 10px 0px 0px; width: 802.333px; box-sizing: border-box;"><div data-bind="attr: {id: $data.name + '-container', class:( $data.displayType === 'InputTextArea') ? 'block__field--full-width' : ($data.displayType === 'InputRichText' || $data.name === 'descriptionExt' || $data.name === 'qualificationExt' || $data.name === 'descriptionInt' || $data.name === 'qualificationInt') ? 'block__field--wide-rich-text' : 'block__field--edit'}" id="qualificationExt-container" class="block__field--wide-rich-text"><div class="oj-label-group" ><span data-bind="html: $component.getLabel($data)" helvetica neue", arial, verdana, sans-serif; font-size: 0.929rem; font-weight: bold;">Qualifications - External</span></div><div class="oj-form-control block__field-rtfValue " data-bind="attr: {id: $data.name + '-value', formFieldId: $data.name}, html: $component.getFieldValue($data)" id="qualificationExt-value" ><p ><strong >YOUR PROFILE :</strong></p><ul ><li >BAC+4 (or equivalent)</li><li >3 years experience in sales</li><li >Telephone skills</li><li >Communication skills (English and local language), spoken and written </li><li >Analysis: Breaks down a problem, situation or process into its component parts, separates the main issues from side-issues, understands the nature of parts and their relationship to one another.</li><li >Planning & Organizing: Sets clear and realistic goals and objectives. Establishes a course of action and a sequence of steps to ensure that activities and objectives are efficiently achieved. Is structured with good personal organization. Schedules time effectively and uses efficient work methods and tools.</li><li >Decision Making: Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk.</li><li >Results Orientation: Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals</li></ul></div></div></div></div>
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Job : <p>As a <strong>Nutritionist / Dietitian</strong>. Based in <b>Rabat</b>, your main mission will be to guide and support our patients towards better nutritional health, actively contributing to their well-being.</p><br><br><p>The main objective of this position is to develop and implement personalized nutritional programs, adapted to the specific needs of each patient, while ensuring rigorous monitoring of their progress. You will be a key player in promoting health and preventing diet-related diseases.</p><br><br><p>Your responsibilities will include:</p><br><br><ul><li>Conducting complete nutritional assessments and evaluations of eating habits.</li><li>Developing personalized dietary plans taking into account patients' conditions, preferences, and lifestyle.</li><li>Providing individual advice and support to help patients achieve their health goals.</li><li>Educating patients on the principles of a balanced and healthy diet.</li><li>Collaborating with other health professionals for a holistic patient approach.</li><li>Participating in awareness and prevention initiatives related to nutrition.</li></ul> <br> Required profile : <p>A minimum of <strong>3 years of higher education (Bac +3)</strong> is required, with a specialization in nutrition & dietetics.</p><br><br><p>A minimum of <strong>1 year of professional experience</strong> is requested for this position. Experience in a structured health environment is a plus.</p><br><br><p>To excel in this role, you must possess:</p><br><br><ul><li>A solid understanding of the principles of nutrition and dietetics.</li><li>Excellent communication and listening skills to build a trusting relationship with patients.</li><li>Empathy and a caring approach.</li><li>The ability to work independently and organize your schedule.</li><li>Good command of basic computer tools.</li><li>Knowledge of current health regulations is a plus.</li></ul><p>If you are passionate about nutrition and want to use your skills to improve the well-being of others, apply now by using the button « Send my CV to the recruiter ».</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Foundever is recruiting for its Yaacoub El Mansour site, call reception customer service representatives:</p><p>Join a new growing activity, a new professional opportunity.</p><p>If you are interested, Apply now!</p><p>Your main missions will be:</p><ul><li>Listen to and diagnose customer needs in order to provide them with a suitable solution</li><li>Apply defined processes and master the use of tools</li><li>Forward any information that helps identify a malfunction or improve a procedure</li><li>Contribute to the smooth running of the service.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A graduate of Baccalaureate and above</li><li>You have an excellent level of French (oral and written)</li><li>A sense of listening and service</li><li>You have a sense of argumentation</li><li>Your temperament and interpersonal skills make it easy for you to connect with others</li><li>Commercial and interpersonal skills in customer management</li><li>Desirable knowledge of the insurance sector,</li><li>Ability to manage difficult situations and clients,</li></ul><p></p></section>
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<span></span><p><b><span>GEC – Global Experts Consulting recrute en CDI | Talent Acquisition Specialist (2 à 3 ans d'expérience)</span></b><br></p><br><p><span>Dans le cadre du renforcement de notre équipe, nous recherchons un(e) </span><b><span>Talent Acquisition Specialist</span></b><span> disposant de </span><b><span>2 à 3 ans d'expérience</span></b><span> pour accompagner nos activités de recrutement.</span><br></p><br><p><b><span>Vos missions :</span></b><br></p><br><p><span>Gérer l'ensemble du processus de recrutement, de la prise de besoin jusqu'à l'intégration des consultants.</span><br></p><br><p><span>Sourcer, approcher et qualifier des profils IT, Banque, Data, Digital, Cybersécurité et Transformation.</span><br></p><br><p><span>Réaliser les entretiens de qualification et évaluer les compétences des candidats.</span><br></p><br><p><span>Assurer un suivi de qualité auprès des candidats tout au long du processus.</span><br></p><br><p><span>Collaborer avec les Business Managers afin de répondre rapidement aux besoins des clients.</span><br></p><br><p><span>Développer et animer un vivier de talents qualifiés.</span><br></p><br><p><span>Participer au développement de la marque employeur et à l'amélioration continue des pratiques de recrutement.</span><br></p><br><p><b><span>Profil recherché :</span></b><br></p><br><p><span>Bac+5.</span><br></p><br><p><b><span>2 à 3 ans d'expérience</span></b><span> en Talent Acquisition ou en recrutement.</span><br></p><br><p><span>Une expérience dans le recrutement de profils IT et/ou Banque est fortement appréciée.</span><br></p><br><p><span>Excellentes capacités de communication, d'organisation et de gestion des priorités.</span><br></p><br><p><span>Dynamique, autonome, orienté(e) résultats et doté(e) d'un excellent relationnel.</span><br></p><br><br> </div>
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<span></span><p><b><span>GEC – Global Experts Consulting recrute en CDI | Talent Acquisition Specialist (2 à 3 ans d'expérience)</span></b><br></p><br><p><span>Dans le cadre du renforcement de notre équipe, nous recherchons un(e) </span><b><span>Talent Acquisition Specialist</span></b><span> disposant de </span><b><span>2 à 3 ans d'expérience</span></b><span> pour accompagner nos activités de recrutement.</span><br></p><br><p><b><span>Vos missions :</span></b><br></p><br><p><span>Gérer l'ensemble du processus de recrutement, de la prise de besoin jusqu'à l'intégration des consultants.</span><br></p><br><p><span>Sourcer, approcher et qualifier des profils IT, Banque, Data, Digital, Cybersécurité et Transformation.</span><br></p><br><p><span>Réaliser les entretiens de qualification et évaluer les compétences des candidats.</span><br></p><br><p><span>Assurer un suivi de qualité auprès des candidats tout au long du processus.</span><br></p><br><p><span>Collaborer avec les Business Managers afin de répondre rapidement aux besoins des clients.</span><br></p><br><p><span>Développer et animer un vivier de talents qualifiés.</span><br></p><br><p><span>Participer au développement de la marque employeur et à l'amélioration continue des pratiques de recrutement.</span><br></p><br><p><b><span>Profil recherché :</span></b><br></p><br><p><span>Bac+5.</span><br></p><br><p><b><span>2 à 3 ans d'expérience</span></b><span> en Talent Acquisition ou en recrutement.</span><br></p><br><p><span>Une expérience dans le recrutement de profils IT et/ou Banque est fortement appréciée.</span><br></p><br><p><span>Excellentes capacités de communication, d'organisation et de gestion des priorités.</span><br></p><br><p><span>Dynamique, autonome, orienté(e) résultats et doté(e) d'un excellent relationnel.</span><br></p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Description of the company and the position: As part of our client's development, we are looking for an Application Specialist (Operating Room):</p><p>Responsibilities:</p><ul><li>Ensure the setup, training, and clinical assistance on operating room equipment.</li><li>Conduct demonstrations and workshops (WS) within operating rooms, in collaboration with medical, paramedical, and technical teams.</li><li>Provide high-level technical and application support to ensure optimal use of devices and user satisfaction.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Profile:</p><p>Training:</p><ul><li>Biomedical engineer, senior biomedical technician, or equivalent training in the field of medical devices.</li></ul><p>Experience:</p><ul><li>Minimum 4-6 years of experience in an application or clinical support role, ideally in an operating room.</li></ul><p>Technical Skills:</p><ul><li>Mastery of operating room equipment, surgical visualization systems, and associated medical devices.</li></ul><p></p></section>
<p>Foundever is recruiting customer service representatives for its Yaacoub El Mansour site for a client operating in the large retail and home appliance sector. The role involves providing back-office and front-office customer assistance, focusing on customer loyalty and satisfaction by offering complete and reliable solutions to their requests.</p><p>Key Responsibilities:</p><ul><li>Receive customer calls, process chats and emails.</li><li>Listen to and diagnose customer needs to provide appropriate solutions.</li><li>Apply defined processes and master tool usage.</li><li>Report any information that helps identify malfunctions or improve procedures.</li><li>Contribute to the smooth running of the service.</li><li>Ensure qualitative and quantitative objectives set by management are met.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Profile Required:</p><ul><li>Baccalaureate degree or higher.</li><li>First experience in customer service and back office is desirable.</li><li>Knowledge of renewable energies and new technologies is desirable.</li><li>Very good level of French (spoken and written).</li><li>Good listening and service skills.</li><li>Good knowledge of computer tools.</li><li>Assiduous, committed, punctual.</li></ul>