Cyber Security Engineer Jobs in Morocco
2320 Jobs Found
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<br>Description de l'entreprise<br><br><p><strong>Fairmont Hotels & Resorts</strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.<br><strong>Pourquoi travailler chez Fairmont Tazi Palace Tangier ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</p><br><br>Description du poste<br><br><ul><li>Accueille chaleureusement les clients dès leur entrée au bar.</li><li>Prend les commandes avec précision et recommande des boissons en fonction des préférences des clients. </li><li>Prépare et sert des boissons de haute qualité, en respectant les normes de présentation. Crée des cocktails personnalisés en utilisant des techniques de mixologie créatives. </li><li>Maintient la propreté et l'ordre du bar, suivant les protocoles d'hygiène et de sécurité alimentaire. </li><li>Gère efficacement les stocks, passant des commandes de réapprovisionnement au besoin. </li><li>Assure une rotation adéquate des stocks pour garantir la fraîcheur des ingrédients. </li><li>Collabore avec l'équipe de cuisine pour coordonner les accords mets et boissons. </li><li>Crée des présentations attrayantes pour les boissons, utilisant des techniques visuelles. </li><li>Gère les paiements avec précision et fournit des notes détaillées aux clients sur demande. </li><li>Suit les tendances de l'industrie des boissons pour rester informé des nouveaux produits et techniques. </li><li>Participe à des formations continues pour améliorer les compétences en mixologie et en service. </li><li>Répond rapidement et efficacement aux demandes spéciales des clients. </li><li>Maintient une connaissance approfondie des vins, spiritueux et autres boissons proposées. </li><li>Crée une atmosphère conviviale au bar en interagissant avec les clients de manière engageante. </li><li>Participe à des événements spéciaux ou à des promotions organisées par l'hôtel. </li><li>Respecte les politiques et les procédures de l'établissement en matière de service d'alcool. </li><li>Gère les plaintes des clients de manière professionnelle et trouve des solutions appropriées. </li><li>Coordonne avec d'autres départements de l'hôtel pour assurer un service intégré. </li><li>Cultive des relations positives avec la clientèle et fidélise les clients réguliers. </li></ul><br>Qualifications<br><br><p><strong>Expérience et formation</strong></p><br><ul><li>3 à 5 années d’expérience professionnelle, dont au moins 2 années idéalement acquises au sein d’un hôtel haut de gamme ou d’un établissement de même standing.</li><li>BAC+2 en Hôtellerie Restauration ou équivalent.</li></ul><p><strong>Compétences techniques :</strong></p><br><ul><li>Bonne maîtrise des techniques de préparation, de présentation et de service des cocktails, mocktails et boissons diverses.</li><li>Maîtrise des techniques de dosage, de mélange, de décoration et de présentation des boissons.</li><li>Bonne connaissance des règles d’hygiène, de sécurité alimentaire et de conservation des produits.</li><li>Maîtrise des standards de service et de présentation propres à un établissement haut de gamme.</li><li>Capacité à maintenir le bar propre, organisé et conforme aux standards de l’établissement tout au long du service.</li><li>Bonne connaissance des procédures de contrôle des pertes, du gaspillage et de la consommation des produits.</li><li>Bonne connaissance des standards LQA (Leading Quality Assurance) et capacité à les appliquer quotidiennement afin de garantir un service d’excellence.</li></ul><p><strong>Qualités personnelles :</strong></p><br><ul><li>Excellent sens du service et de l’accueil, avec une attitude professionnelle et chaleureuse.</li><li>Présentation soignée, élégance et discrétion, adaptées à l’environnement d’un hôtel de luxe.</li><li>Excellent relationnel et capacité à créer une expérience conviviale et personnalisée pour chaque hôte.</li><li>Rigueur, organisation et grande attention aux détails.</li><li>Réactivité, disponibilité et capacité à gérer efficacement les périodes de forte activité.</li></ul><p><strong>Langues :</strong></p><br><ul><li>Excellente maîtrise du français et de l'anglais, à l'oral comme à l'écrit.</li><li>La maîtrise d'une troisième langue constitue un atout.</li></ul><br>Informations supplémentaires<br><br><p><strong>Employee Benefits:</strong><br>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, <strong>discounted stays across Fairmont & Raffles properties</strong>, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</p><br><p><strong>Our Values</strong><br>Respect:<br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. </p><br><p>Excellence:<br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.</p><br><p>Belonging:<br>We celebrate our differences. We support each other and we always stand together.</p><br><p>Empowerment:<br>We have authority to take initiative and anticipate moments that create unforgettable experiences. </p><br><p>Integrity:<br>We build trust through mutual respect and being authentic.</p><br><p><strong>Diversity & Inclusion</strong></p><br><p>Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company: Nestl Maroc SA<br>Location: Casablanca<br>Full-time</p><p><strong>POSITION SUMMARY</strong></p><p>Lead the end-to-end Supply Chain operations across the North West Africa Cluster to deliver both top-line growth and bottom-line performance targets by ensuring efficient, seamless, and resilient operations. The role is responsible for driving operational excellence across planning, procurement, manufacturing, logistics, customer service, and distribution while ensuring alignment with cluster business objectives and global Supply Chain priorities. As a key member of the Cluster Management Committee (MANCOM), the Supply Chain Cluster Head collaborates closely with Cluster leadership teams and Head Office functional leaders to translate business strategy into operational execution, identify productivity opportunities, and drive continuous improvement initiatives across the value chain.</p><p>The position also requires strong external stakeholder management, partnering with customers, contract manufacturers, logistics service providers, and other strategic partners to enhance service levels, optimize costs, improve operational efficiency, and support sustainable business growth.</p><p>In partnership with the Head Office Supply Chain leadership team, the role is accountable for building organizational capability across the cluster by coaching, mentoring, and developing Supply Chain talent, strengthening succession pipelines, and fostering a high-performance culture.</p><p><strong>A DAY IN THE LIFE</strong></p><p>He/She will be responsible for driving the cascaded MENA SC strategy and orchestrating the consolidated tactical and operational activities in conjunction with the cluster agenda, along with the Cluster MANCOM, to deliver top- and bottom-line targets.</p><p>As a member of the MENA Supply Chain Leadership Team, he/she will strongly support the establishment of key functional priorities in line with business objectives and customize and cascade these down to the cluster.</p><p>He/She will also have responsibility for building SC capability within the SC community across MENA, coaching and developing talent, and contributing to succession planning along with the Function Head from the SCLT.</p><p>As a senior MANCOM and SCLT member, the role will also drive the Caring Leadership agenda for Safety & Health for people across the cluster geographical scope as well as across MENA.</p><p>Responsible for running a smooth and efficient operation, driving a customer-centric mindset within the cluster across all SC E2E functions (CFSC, VMI, CMI, Logistics, Import-Export (except UAE), Clearance, and Co-Man support), and ensuring best-in-class customer service.</p><p>Drive the reduction of TDC and Cost of Distribution (Logistics Call to Arms) by launching new initiatives across the cluster in warehousing, importation, and secondary network distribution.</p><p>Lead, develop, and accelerate Supply Chain customer focus, increasing collaboration opportunities and customer perception to become the leader in the industry.</p><p>Support Technical and Procurement in identifying and developing local sourcing opportunities.</p><p>Contribute to Procurement and DSP by providing inputs on stock cover policy and availability risk mitigation.</p><p>He/She is a key decision-maker and approver of exceptions to agreed stock cover levels at trade. He/She has full responsibility for Finished Goods inventory and stock cover versus target at Nestl , as well as full responsibility for ensuring freshness and reducing bad goods risks.</p><p><strong>WHAT WILL MAKE YOU SUCCESSFUL</strong></p><p>Bachelor's degree in Engineering, Supply Chain, Business Administration, Operations Management, or a related field. Master's degree is an advantage.</p><p>12 15+ years of progressive Supply Chain experience, including leadership roles within FMCG, Consumer Goods, Manufacturing, or related industries.</p><p>Proven experience leading multi-functional and multi-country Supply Chain operations.</p><p>Strong customer focus with the ability to build effective internal and external partnerships.</p><p>Strong stakeholder management, influencing, and communication skills, with the ability to operate effectively at executive level.</p><p>Strong business acumen with demonstrated ability to balance service, cost, inventory, and growth objectives</p><p>Strong leadership and problem-solving skills with the ability to interpret data and make informed decisions.</p><p>Must have excellent communication skills (credible influencing & persuasion)</p><p>Detail-oriented with a focus on accuracy and quality.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Engineering, Supply Chain, Business Administration, Operations Management, or a related field. Master's degree is an advantage.</p><p>12 15+ years of progressive Supply Chain experience, including leadership roles within FMCG, Consumer Goods, Manufacturing, or related industries.</p><p>Proven experience leading multi-functional and multi-country Supply Chain operations.</p><p>Strong customer focus with the ability to build effective internal and external partnerships.</p><p>Strong stakeholder management, influencing, and communication skills, with the ability to operate effectively at executive level.</p><p>Strong business acumen with demonstrated ability to balance service, cost, inventory, and growth objectives</p><p>Strong leadership and problem-solving skills with the ability to interpret data and make informed decisions.</p><p>Must have excellent communication skills (credible influencing & persuasion)</p><p>Detail-oriented with a focus on accuracy and quality.</p><p></p></section>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Back-Office Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Manage Coverage Engine workflow end-to-end, completing sourcing, matching, and QA while ensuring checklist compliance; Verify and curate source data, ensuring accuracy of details; Maintain high-quality assets (links, images, and official references); Conduct quality assurance on all outputs, ensuring visual accuracy, realism, and adherence to presentation guidelines; Handle sensitive customer data with care and security; Identify and escalate technical issues via appropriate channels; ensure timely resolution; Support additional operational tasks within scope as needed; What you need to succeed in this role: Excellent English communication skills (C1 for both spoken and written); Strong attention to detail and visual judgment for accurate matching and quality assurance; Ability to consistently follow strict processes, checklists, and guidelines; Good understanding of food and dishes, with resourcefulness for quick online research and verification; Ability to work independently while following established procedures and service expectations; Proficiency in web-based tools and Google Sheets (filters, basic formulas, pivot tables); Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Backup power supply to ensure uninterrupted work.<br> Benefits: Fixed Schedule: Monday–Friday, 9 AM–6 PM, UTC Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ABOUT THE ROLE A lot of teams have been told to "shift left" and have taken it to mean one thing: hand the entire testing pyramid to the developers and hope for the best. The result is familiar. Thin or non-existent QA support, unit tests written to satisfy a coverage gate rather than catch anything, brittle end-to-end suites nobody trusts, and CI pipelines that get slower and more expensive every quarter with nobody tending them. Our clients keep asking us for the same thing: a senior quality mind who can come in, work alongside their engineers, and genuinely change how the team thinks about quality. Not someone to write all the tests for them, someone who makes the whole team better at owning them. That is this role. You will embed with a client, often working across more than one of their development teams, and raise the quality bar from the inside: at the whiteboard before any code is written, in the test suites at every level of the pyramid, and in the pipelines that ship the work. You lead the quality discipline through influence, mentoring, and worked examples, not by taking the testing off anyone's plate.</p><p>WHAT YOU'LL DO - Shift quality left, properly. Help teams catch defects at the cheapest possible moment: during refinement and task definition, before a line of code exists. Join story-writing and design discussions, ask the questions that surface ambiguity and edge cases early, and coach teams to build testability and clear acceptance criteria into the work from the start. - Lift the entire testing pyramid. Work with developers across the full range, from unit and integration tests through to end-to-end and system testing. Help them write tests that are fast, deterministic, and worth trusting; rebalance suites that are top-heavy or flaky; and establish what to test at each level, and why. - Make pipelines fast and cheap. Treat CI as a product. Profile and optimise pipeline definitions, cut wasted compute, parallelise and shard test execution sensibly, and shorten feedback loops so teams get a trustworthy signal in minutes, not hours. Help them see the time and cost their pipelines actually incur, and bring both down. - Bring AI into the quality toolkit. Help teams get real value from AI-assisted development: generating and maintaining tests, accelerating code review, and shortening feedback loops, while keeping a critical eye on what these tools produce so quality and trust do not slip. You champion these tools and show teams how to use them well. - Mentor and enable. This is the heart of the job. Pair with engineers, run workshops, review test code and pipeline changes, and leave behind teams that hold a higher quality bar on their own after you have gone. Success is measured by how much better the team is, not by how much you personally produced. - Own quality strategy across the SDLC. Assess where a team or programme stands, agree a pragmatic plan to improve it, and drive that plan through delivery: test strategy, environments and test data, release confidence, and the metrics that tell everyone whether quality is moving in the right direction.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Deep, hands-on quality experience across the entire testing pyramid, from unit tests to end-to-end and system testing, with well-reasoned opinions about what belongs where.</li><li>A real engineer's grasp of code. You read and write it comfortably, review pull requests on their merits, and earn the respect of senior developers because you speak their language.</li><li>Genuine fluency in Agile delivery and what shift-left means in practice: influencing quality at definition and design time, not only at the test phase.</li><li>Solid CI expertise. You can pick apart a pipeline, find the waste, and make it faster, cheaper, and more reliable. Tooling varies across our clients, so we care that you understand the principles; experience with the likes of GitHub Actions, GitLab CI, Jenkins, or CircleCI is the kind of thing we mean.</li><li>Comfort across the testing toolbox, whatever the stack. We work tool-agnostically and value transferable depth over any specific badge. To give a sense of the territory: Playwright, Cypress or Selenium for end-to-end; Jest, Vitest, JUnit or pytest at the unit and integration level; k6, JMeter or Gatling for performance.</li><li>A pro-AI outlook, backed by hands-on experience. You use AI-assisted development tools in your own work, understand where they help and where they bite, and can coach a team to adopt them without lowering the quality bar.</li><li>Outstanding mentoring and communication skills. You can teach, persuade, and shift a team's habits without holding formal authority over anyone, and you can do it with client stakeholders as readily as with engineers.</li><li>The seniority to walk into an unfamiliar team, quickly read where their quality really stands, and earn trust fast.</li><li>Experience in a consulting or client-facing setting, adapting to different teams, cultures, and codebases.</li><li>Exposure to performance, security, accessibility, or contract testing.</li><li>Familiarity with observability and what production telemetry tells you about quality.</li><li>Contributions to the wider community: talks, writing, open source, or mentoring beyond your own team.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Summary: The Senior Health Information System Officer will lead the design, implementation, and management of monitoring, evaluation, and learning activities under the STRIDES Morocco Activity . The position is responsible for developing and overseeing the project's MEL framework, indicator tracking systems, and data quality assurance processes, ensuring that data is accurately collected, analyzed, and reported against agreed targets. The HIS Officer III will synthesize project data to inform adaptive management decisions and support evidence-based program adjustments. Working closely with the project team and donor, the position will lead the preparation of performance reports and contribute to workplan development and donor reporting requirements. The position will also lead the design and implementation of activities focusing on enhancing capacity in data collection, analysis and reporting for actionable disease prevention and response decision making in Morocco. The HIS Officer III provide mentorship and capacity building support to staff and in-country partners on HIS and MEL approaches. Accountabilities: Leads the design and rollout of the project's MEL framework, including the development and finalization of the Performance Monitoring Plan in coordination with the project team and donor. Provides technical direction and guidance to project staff on health information systems, data management, and MEL in line with project expected outcomes. Leads activities focused on strengthening multisectoral health data management systems for timely, reliable, and actionable surveillance and outbreak information, such as improving data review and analysis, improving accessibility and interoperability of human and animal health surveillance data, and improving effective use of infectious disease information systems at health facilities and laboratories Leads the design and implementation of baseline, midline, and endline assessments and evaluations as required under the project workplan. Develops and maintains a data quality assurance system, including standard operating procedures for data collection, entry, cleaning, and reporting. Synthesizes and analyzes project data to identify trends, inform adaptive management decisions, and support evidence-based program adjustments. Develops technical briefs, guidelines, and other materials to document best practices, findings, and recommendations. Leads the development and management of project indicator tracking systems, ensuring all indicators are accurately captured, updated, and reported against agreed targets. Oversees the development and maintenance of data collection tools, databases, and reporting templates to ensure consistency and accuracy across all project activities. Coordinates with technical staff to ensure MEL data informs workplan development, activity design, and adaptive management decisions. Prepares data visualizations and dashboards to communicate project progress to internal and external audiences. Leads the day-to-day implementation of HIS and MEL activities under the STRIDES Morocco workplan and tracks delivery of outputs against agreed timelines. Directly supervises the MEL Officer, providing technical guidance, support, and performance oversight, and reviews and validates data and reports before submission. Provides mentorship and capacity building to supervised staff and in-country partners on HIS and MEL approaches. Leads the preparation of quarterly and annual performance reports, ensuring accurate and timely submission of indicator data to the donor. Contributes to the development and review of annual workplans and all donor reporting requirements. Identifies and escalates technical issues to senior project staff as needed Applied Knowledge & Skills: In-depth knowledge of health information systems, data management, and MEL approaches in a public health context. Familiarity with Morocco's national health information systems and relevant government reporting frameworks. Strong analytical skills with the ability to interpret data, identify errors, and prepare clear reports. Proficiency in dashboard development, data management and analytic software e.g., MS Excel, MS Power BI, Tableau, SAS, SPSS, Stata. Excellent organizational and project management skills. Strong written and verbal communication skills in Arabic, French and English; professional proficiency in both languages is required. Ability to work collaboratively with diverse teams and government counterparts. Ability to solve problems and implement corrective action as needed. Technology to be Used: Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment. Travel Requirements: 10% - 25% The expected hiring salary range for this role is MAD 300,000 - 500,000 annually for gross salary. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, market pay, and budget. This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time. FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law. Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Master's Degree or its International Equivalent in Health Informatics, Public Health, Epidemiology, Statistics, Information Systems, or a Related Field. Project Management (PM) Certification preferred. Experience: Typically requires 6+ years of relevant experience in health information systems, monitoring and evaluation, data management, or a related technical area. Demonstrated experience designing and implementing MEL frameworks, indicator tracking systems, and data quality assurance processes in a public health or global health security context. Experience with health data collection, analysis, and reporting tools and platforms, including electronic health information systems. Prior work experience in a non-governmental organization (NGO), government agency, or private organization. Experience working on USG-funded programs preferred. Familiarity with Morocco's health information system landscape and national data reporting structures preferred. Professional proficiency in Arabic and French and E nglish is required.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The regional business development manager is responsible for the commercial development of Coface solutions with companies in his geographical area. He prospects new clients, develops the existing portfolio and supports companies in managing their payment risks through credit insurance, business information and debt collection solutions offered by Coface.</p><p><strong>Commercial Development</strong></p><ul><li>Actively prospect new companies (SMEs, large companies, exporters, distributors, manufacturers, etc.).</li><li>Identify sales opportunities for Coface solutions.</li><li>Develop a portfolio of prospects and ensure their conversion into clients.</li><li>Achieve revenue and volume targets set by management.</li></ul><p><strong>Customer Relationship Management</strong></p><ul><li>Build and maintain lasting relationships with decision-makers (CEO, CFO, Credit Managers, Sales Directors, etc.).</li><li>Conduct prospecting, presentation, and follow-up meetings.</li><li>Understand customer needs and propose appropriate solutions.</li><li>Ensure a high level of customer satisfaction and loyalty.</li></ul><p><strong>Consultative Selling</strong></p><ul><li>Present the benefits of credit insurance and customer risk management services.</li><li>Develop commercial proposals tailored to the needs of prospects.</li><li>Participate in commercial negotiations and follow-up of contracting.</li><li>Coordinate with underwriting and management teams to ensure an optimal customer experience.</li></ul><p><strong>Market Watch</strong></p><ul><li>Ensure continuous competitive intelligence.</li><li>Identify economic trends and development opportunities in the Northern region.</li><li>Report strategic information to management.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: Bachelor's degree (Bac+3) to Master's degree (Bac+5) in Commerce, Management, Finance, Insurance, or Economics.</li><li>Experience: Minimum 2 to 5 years of experience in B2B commercial development. Experience in insurance, banking, leasing, factoring, credit, or financial services is a major asset.</li><li>Good knowledge of the economic landscape of the Northern region of Morocco.</li><li>Excellent prospecting and negotiation skills.</li><li>Strong results orientation.</li><li>Ability to develop a professional network.</li><li>Interpersonal skills and excellent communication.</li><li>Proficiency in consultative selling techniques.</li><li>Good knowledge of CRM tools and the Microsoft Office Suite.</li></ul><p></p></section>
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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <p>As part of strengthening its activities, our client is looking for an experienced Facility Manager to ensure the overall management of infrastructure, technical operations, development projects, and compliance of facilities.<br>Reporting to the Operations Department, the position holder will be responsible for the proper functioning of technical equipment, supervision of service providers, compliance with safety and quality standards, and budget management for general services.<br>The position requires strong technical expertise, project management skills, and excellent command of ISO standards as well as EHS (Environment, Health & Safety) requirements, ideally in a BPO, service center, or data center environment.</p><br><br><p><strong>1. Technical Operations Management</strong></p><br><br><p>Ensure daily operation of technical facilities:</p><br><br><p>HVAC / Air Conditioning<br>Electrical Networks<br>UPS<br>BMS<br>Fire detection and safety systems (FAS)</p><br><br><p><br>Define and manage preventive and predictive maintenance programs.<br>Analyze technical incidents and implement necessary corrective actions.<br>Supervise maintenance providers and ensure compliance with contractual commitments (SLA).<br>Evaluate plans, specifications, technical proposals, and project specifications related to facilities.<br>Monitor infrastructure performance indicators and propose continuous improvement actions.<br>Control energy consumption and implement optimization actions.<br>Ensure the maintenance and updating of all technical documentation and maintenance records.</p><br><br><p><br><strong>2. Infrastructure and Development Project Management</strong></p><br><br><p>Manage site extension, renovation, redevelopment, and fit-out projects.<br>Coordinate all stakeholders: internal teams, architects, engineering firms, contractors, and suppliers.<br>Supervise work related to facilities:</p><br><br><p>MEP (Mechanical, Electrical & Plumbing)<br>IT Cabling<br>Electrical Distribution<br>Building Automation</p><br><br><p><br>Conduct site inspections and quality audits during execution phases.<br>Manage purchase requests as well as installation, testing, and commissioning of technical equipment.<br>Monitor project schedule, budget, quality, and risks.<br>Conduct feasibility studies and technical site assessments.<br>Organize acceptance and handover operations to operations.<br>Manage multiple projects simultaneously while respecting deadlines and quality standards.</p><br><br><p><br><strong>3. Regulatory Compliance and ISO Audit Management</strong></p><br><br><p>Ensure facilities and processes comply with applicable ISO standards (ISO 9001, ISO 14001, and ISO 45001).<br>Keep all required documents up to date:</p><br><br><p>Control Records<br>Authorizations<br>Calibration Certificates<br>Training Plans<br>Audit Reports</p><br><br><p><br>Participate in internal and external audits as well as client inspections.<br>Implement corrective and preventive actions following audits.<br>Actively contribute to the continuous improvement of processes.</p><br><br><p><br><strong>4. Budget Management</strong></p><br><br><p>Develop and monitor the annual operating budget and investments (CAPEX).<br>Control operational expenses and identify cost optimization opportunities.<br>Analyze supplier quotes and negotiate contractual terms.<br>Ensure tracking of invoices, maintenance contracts, energy consumption, and project expenses.<br>Ensure compliance with approved budgets.<br>Prepare reports and dashboards for management.</p><br><br><p><br><strong>5. Health, Safety, and Environment (HSE)</strong></p><br><br><p>Ensure compliance with health, safety, and environmental regulations.<br>Deploy and monitor safety procedures, emergency plans, and fire protection systems.<br>Organize safety audits, risk assessments, and evacuation drills.<br>Monitor the safety compliance of service providers and technical interventions.<br>Lead investigations in case of incidents and ensure the implementation of corrective actions.<br>Develop a strong safety culture within the teams.<br>Train employees on operational procedures and safety instructions.</p><br><br><p><br><strong>6. General Services Management (Soft Services)</strong></p><br><br><p>Supervise providers for:</p><br><br><p>Security<br>Cleaning<br>Cafeteria/pantry management</p><br><br><p><br>Monitor quality, hygiene, and cleanliness standards.<br>Ensure tracking of consumables and equipment stock.<br>Ensure the quality of reception services and compliance with company standards.<br>Regularly evaluate supplier performance through defined KPIs.</p><br><br><p><br><strong>7. Client Relations and Communication</strong></p><br><br><p>Act as the primary point of contact for client escalations related to infrastructure and general services.<br>Ensure regular communication on:</p><br><br><p>Technical operations<br>Incidents<br>Energy consumption<br>Equipment performance<br>Project progress</p><br><br> <br> <br> Required profile : <p><strong>Education</strong></p><br><br><p>Engineering Degree in Electrical Engineering or Mechanical Engineering.<br>Certifications in Facility Management, Project Management, or Health & Safety are a plus.</p><br><br><p><strong>Experience</strong></p><br><br><p>Minimum 8 to 10 years of experience in managing general services and infrastructure.<br>Experience desired in a BPO, service center, call center, or data center environment.</p><br><br><p><strong>Technical Skills</strong></p><br><br><p>Proficiency in MEP systems and building automation solutions.<br>Excellent knowledge of the following standards:</p><br><br><p>ISO 9001<br>ISO 14001<br>ISO 45001</p><br><br><p><br>Good command of CMMS, CAFM, and BMS tools.<br>Solid experience in technical and development project management.</p><br><br><p><strong>Behavioral Skills</strong></p><br><br><p>Leadership and ability to manage multidisciplinary teams.<br>Excellent interpersonal and communication skills.<br>Sense of organization and ability to manage priorities.<br>Analytical thinking and problem-solving skills.<br>Results-oriented and continuous improvement mindset.</p><br><br><p><strong>Languages</strong></p><br><br><p>French: fluent<br>English: good level required</p><br><br> <br><br> </div>
<p>Work Location This internship is designed to be in person, at the ECA Office for North Africa in Rabat, Morocco, but can be remote or partly remote based on the approval of the supervisor Expected duration 3 Months Duties and Responsibilities ECA's mission is to deliver ideas and actions for an empowered and transformed Africa; informed by the 2030 Agenda and Agenda 2063. The mission will be guided by ECA's five new strategic directions which are: advancing ECA's position as a premier knowledge institution that builds on its unique position and privilege to bring global solutions to the continent's problems and take local solution to the continent; developing macroeconomic and structural policy options to accelerate economic diversification and job creation; designing and implementing innovative financing models for infrastructure, and for human, physical and social assets for a transforming Africa; contributing solutions to regional and trans-boundary challenges, with a focus on peace security and social inclusion as an important development nexus; advocating Africa's position at the global level and developing regional responses as a contribution to global governance issues. The ECA Office for North Africa is located in Rabat, Morocco, and serves seven member states: Algeria, Egypt, Libya, Mauritania, Morocco, Sudan, and Tunisia. Its main objective is to contribute to achieving structural transformation and balanced development through sound macroeconomic policies, financing for development and debt management; regional integration, economic diversification, industrialization; and climate change resilience. The office is also paying special attention to challenges specific to middle income countries and policies that can help them spur inclusive economic growth, competitiveness and diversification to escape the middle-income trap. Its core functions are: Strengthening the capacity of member states in the sub-region to design and implement national policies and strategies for sustainable employment creation; Contributing to the implementation of sub-regional development priorities in line with the 2030 Agenda and Agenda 2063 with due consideration for youth and gender perspectives; Improving macroeconomic and fiscal policies, and to ensure sustainable growth; Providing relevant technical assistance to member states and to regional economic communities and intergovernmental organizations in building their capacities to sustain economic, social and political transformation, with a particular focus on employment, skills and balanced development, with the aim of ensuring inclusive growth, taking into consideration access to equal opportunities for women and young people. The internship will be undertaken under the direct supervision of the Communication Officer and the overall guidance of the Director of the Sub-regional Office for North Africa of the United Nations Economic Commission for Africa based in Rabat, Morocco and/or the Head of the Communication division of the United Nations Economic Commission for Africa, based in Addis Ababa (Ethiopia). Responsibilities Under the direct supervision of the Communication Officer, the selected intern will undertake the following assignments and support the accomplishment of the related tasks, including generating related write-ups and story lines. 1. Participate in media & com s related preparations and research for events organized and covered by the ECA sub-regional office for North Africa, 2. Assist in monitoring media reports (local and international) of ECA events and draft coverage reports, 3. Assist with the coverage of ECA events by contributing to note taking for communication purposes, press releases, social media 4. Assist with the design of visuals (posters, postcards etc.) and video, social media content where applicable 5. Assist with the handling of media inquiries including interview requests 6. Assist with the translation of media content where applicable 7. Assist the Communication Officer with other ad-hoc activities as instructed</p><p><strong>Desired Candidate Profile</strong></p><ul><li>(a) Be enrolled in a graduate school programme (second university degree or equivalent, or higher);</li><li>(b) Be enrolled in the final academic year of a first university degree programme (minimum bachelor s level or equivalent);</li></ul><p>A good knowledge of the North African culture and socio-economic context and culture is an advantage.</p><p>Internships do not require work experience</p><p>English and French are the working languages of the United Nations Secretariat. Fluency in French is required for the Internship Programme. Knowledge of English and Arabic is desirable.</p>
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<span><br>POSITION SUMMARY<br>Maintain adherence to sanitation/health regulations and requirements. Meet with the Chef to review assignments, anticipate business levels, changes, and other information. Prepare ingredients for cooking, including portioning, chopping, and storing food so that they are ready for service. Continue preparation work between meal services. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Monitor food quality while preparing food. Weigh, measure, and mix ingredients according to recipes or personal judgment. Test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. Ensure proper portion, arrangement, and food garnish to be served. Serve food in proper portions onto proper receptacle. Anticipate and communicate any assistance needed during busy periods. Be aware of food and labor costs and monitor food levels to minimize waste and maintain controls to meet forecasted food costs and identify instances of shortages when items may run out. Direct and assist Stewards to maximize clean-up efficiency. Provide new ideas to and run the department in the absence of the Chef and Sous Chef. Use kitchen tools safely and appropriately. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.<br>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 6 years of related work experience.<br>Supervisory Experience: 1 year of supervisory experience is required.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><u><span>Job Summary:</span></u></p><br><br><p><span><span>The</span><span>Senior</span><span>Health Information System Officer will lead the design, implementation, and management of monitoring, evaluation, and learning activities under the STRIDES</span><span>Morocco</span><span>Activity</span><span>.</span><span>The position</span><span>is</span><span>responsible for</span><span>developing and overseeing the project's MEL framework, indicator tracking systems, and data quality assurance processes, ensuring that data is accurately collected, analyzed, and reported against agreed targets. The HIS Officer III will synthesize project data to inform adaptive management decisions and support evidence-based program adjustments. Working closely with the project team and donor, the position will lead the preparation of performance reports and contribute to workplan development and donor reporting requirements.</span><span>The position will also lead the design and implementation of activities focusing on enhancing</span><span>capacity in data collection, analysis and reporting for actionable disease prevention and response decision making</span><span>in</span><span>Morocco</span><span>.</span><span>The HIS Officer III provide mentorship and capacity building support to staff and in-country partners on HIS and MEL approaches.</span></span></p><br><br><p><u><span>Accountabilities:</span></u></p><br><br><ul><li><p><span><span>Leads the design and rollout of the project's MEL framework, including the development and finalization of the Performance Monitoring Plan in coordination with the project team and donor. </span></span></p><br></li></ul><br><ul><li><p><span><span>Provides technical direction and guidance to project staff on health information systems, data management, and MEL in line with project expected outcomes. </span></span></p><br></li></ul><br><br><ul><li><p><span><span>Leads activities focused on s</span><span>trengthen</span><span>ing</span><span>multisectoral</span><span>health</span><span>data management systems</span><span>for timely, reliable, and actionable surveillance and outbreak information</span><span>, such as improving data review and analysis,</span><span>improving accessibility and</span><span>interoperability of human and animal health surveillance data</span><span>, and</span><span>improving</span><span>effective use of infectious disease information systems at health facilities and laboratories</span></span></p><br></li></ul><br><ul><li><p><span><span>Leads the design and implementation of baseline, midline, and endline assessments and evaluations as required under the project workplan. </span></span></p><br></li></ul><br><ul><li><p><span><span>Develops and</span><span>maintains</span><span>a data quality assurance system, including standard operating procedures for data collection, entry, cleaning, and reporting. </span></span></p><br></li></ul><br><ul><li><p><span><span>Synthesizes</span><span>and</span><span>analyzes</span><span>project data to</span><span>identify</span><span>trends, inform adaptive management decisions, and support evidence-based program adjustments. </span></span></p><br></li></ul><br><ul><li><p><span><span>Develops technical briefs, guidelines, and other materials to document best practices, findings, and recommendations.</span></span></p><br></li></ul><br><ul><li><p><span><span>Leads the development and management of project indicator tracking systems, ensuring all indicators are accurately captured, updated, and reported against agreed targets. </span></span></p><br></li></ul><br><ul><li><p><span><span>Oversees the development and maintenance of data collection tools, databases, and reporting templates to ensure consistency and accuracy across all project activities. </span></span></p><br></li></ul><br><ul><li><p><span><span>Coordinates with technical staff to ensure MEL data informs workplan development, activity design, and adaptive management decisions. </span></span></p><br></li></ul><br><ul><li><p><span><span>Prepares data visualizations and dashboards to communicate project progress to internal and external audiences.</span></span></p><br></li></ul><br><ul><li><p><span><span>Leads the day-to-day implementation of HIS and MEL activities under the STRIDES</span><span>Morocco</span><span>workplan and tracks delivery of outputs against agreed timelines. </span></span></p><br></li></ul><br><ul><li><p><span><span>Directly supervises the MEL Officer,</span><span>providing</span><span>technical guidance, support, and performance oversight, and reviews and</span><span>validates</span><span>data and reports before submission. </span></span></p><br></li></ul><br><ul><li><p><span><span> Provides mentorship and capacity building to supervised staff and in-country partners on HIS and MEL approaches. </span></span></p><br></li></ul><br><ul><li><p><span><span>Leads the preparation of quarterly and annual performance reports, ensuring</span><span>accurate</span><span>and</span><span>timely</span><span>submission of indicator data to the donor. </span></span></p><br></li></ul><br><ul><li><p><span><span>Contributes to the development and review of annual workplans and all donor reporting requirements. </span></span></p><br></li></ul><br><ul><li><p><span><span>Identifies</span><span>and escalates technical issues to senior project staff as needed</span></span></p><br></li></ul><br><p><u><span>Applied Knowledge & Skills:</span></u></p><br><br><ul><li><p><span><span>In-depth knowledge of health information systems, data management, and MEL approaches in a public health context. </span></span></p><br></li></ul><br><ul><li><p><span><span>Familiarity with</span><span>Morocco</span><span>'s national health information systems and relevant government reporting frameworks. </span></span></p><br></li></ul><br><br><ul><li><p><span><span>Strong analytical skills with the ability to interpret data,</span><span>identify</span><span>errors, and prepare clear reports. </span></span></p><br></li></ul><br><ul><li><p><span><span>Proficiency</span><span>in dashboard development, data</span><span>management</span><span>and analytic software e.g., MS Excel, MS Power BI, Tableau, SAS, SPSS, Stata.</span></span></p><br></li></ul><br><ul><li><p><span><span> Excellent organizational and project management skills. </span></span></p><br></li></ul><br><ul><li><p><span><span> Strong written and verbal communication skills in Arabic</span><span>,</span><span>French</span><span>and English; professional</span><span>proficiency</span><span>in both languages is</span><span>required</span><span>. </span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to work collaboratively with diverse teams and government counterparts</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to solve problems and implement corrective action as</span><span>needed.</span></span></p><br></li></ul><br><p><u><span>Education:</span></u></p><br><br><ul><li><p><span><span>Master's Degree or</span><span>its International</span><span>Equivalent in Health Informatics, Public Health, Epidemiology, Statistics, Information Systems, or a Related Field.</span></span></p><br></li></ul><br><ul><li><p><span><span>Project Management (PM) Certification preferred.</span></span></p><br></li></ul><br><p><u><span>Experience:</span></u></p><br><br><ul><li><p><span><span>Typically requires 6+ years of relevant experience in health information systems,</span><span>monitoring</span><span>and evaluation, data management, or a related technical area.</span></span></p><br></li></ul><br><ul><li><p><span><span>Demonstrated experience designing and implementing MEL frameworks, indicator tracking systems, and data quality assurance processes in a public health or global health security context.</span></span></p><br></li></ul><br><ul><li><p><span><span>Experience with health data collection, analysis, and reporting tools and platforms, including electronic health information systems.</span></span></p><br></li></ul><br><br><ul><li><p><span><span>Prior work experience in a non-governmental organization (NGO), government agency, or private organization.</span></span></p><br></li></ul><br><ul><li><p><span><span>Experience working on USG-funded programs preferred.</span></span></p><br></li></ul><br><ul><li><p><span><span>Familiarity with Morocco's health information system landscape and national data reporting structures preferred.</span></span></p><br></li></ul><br><ul><li><p><span><span>Professional</span><span>proficiency</span><span>in</span><span>Arabic and French</span><span>and</span><span>E</span><span>nglis</span><span>h</span><span>is</span><span>required</span><span>.</span></span></p><br></li></ul><br><p><u><span>Technology to be</span><span>Used:</span></u></p><br><br><ul><li><p><span><span>Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint,</span><span>Skype/Zoom/Teams),</span><span>cell</span><span>phone/mobile</span><span>technology,</span><span>and</span><span>standard</span><span>office</span><span>equipment.</span></span></p><br></li></ul><br><p><u><span>Travel</span><span>Requirements:</span></u></p><br><br><ul><li><p><span><span>10% -</span><span>25%</span></span></p><br></li></ul><br><p><span>The expected hiring salary range for this role is MAD 300,000 - 500,000 annually for gross salary. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, market pay, and budget. </span></p><br><br><br><p><span>This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.</span></p><br><p><span>FHI 360 is an </span>equal opportunity and affirmative action employer<span>whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.</span></p><br><p>Our values and commitments to safeguarding:FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.</p><br><p><span>FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.</span></p><br><p><b><span>FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. </span><span>If you have questions or concerns about correspondence from us, please email <span>CareerCenterSupport@fhi360.org</span>.</span></b><br><span>FHI 360 fosters the strength and health of its workforce through a </span><span>competitive benefits package</span><span>, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself. </span></p><br><p><span>Please click </span>here<span> to continue searching FHI 360's Career Portal.</span><br> </p><br> </div>
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<p><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></p><br><br><p><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></p><br><br><br><p><span><span><strong>We connect. We inspire.</strong></span></span></p><br><br><br><p><span><strong>Role Description & Purpose</strong></span></p><br><br><br><p><span>This is a unique opportunity to join the British Council at a pivotal stage of its growth, taking on a key leadership role in shaping the future of a globally recognised commercial enterprise. As a senior market leader within the English & Examinations (E&E) Strategic Business Unit, you will set and deliver strategic market plans aligned to organisational priorities – driving growth, sustainability, and customer experience.</span></p><br><br><br><p><span>You will own market P&L performance, identify and convert revenue opportunities, and lead large, high-performing teams to accelerate commercial growth. This includes overseeing business development and partnership strategies to build sustainable, long-term revenue streams.</span></p><br><br><br><p><span>Success in this role depends on strong cross-functional leadership – partnering with Proposition, Network, and Functional teams to translate global strategy into local market success, align priorities, and deliver profitable, optimised performance.</span></p><br><br><br><p><span>With ambitious targets and significant scope for career development, this is a chance to make a lasting impact on a global business generating over £700 million annually.</span></p><br><br><br><p><span><strong>Role Accountabilities</strong></span></p><br><br><br><p><span>As the senior leader for the market, you will provide inspirational leadership that enables high performance, fosters an inclusive culture, and drives accountability for results. Leading and influencing teams across a complex matrix environment, you will ensure colleagues are aligned behind a shared vision and empowered to deliver ambitious commercial, operational, and customer outcomes.</span></p><br><br><br><p><span>You will be accountable for developing and delivering the country's E&E business plan, translating global strategy into market-led priorities that drive growth, profitability, and long-term sustainability. Owning the market P&L, you will identify and convert revenue opportunities, oversee resource allocation, and optimise performance to achieve demanding financial and commercial targets.</span></p><br><br><br><p><span>Building strong partnerships and influencing senior stakeholders will be central to the role – collaborating closely with Proposition, Sales, Marketing, Operations, Finance, People, and Professional Services teams to secure resources, align priorities, and ensure the successful execution of market plans. Externally, you will represent the British Council with customers, strategic partners, government stakeholders, and other key decision-makers, strengthening market presence and creating opportunities for sustainable growth.</span></p><br><br><br><p><span>Using insight, data, and market intelligence, you will monitor performance, manage risk, resolve complex challenges, and drive continuous improvement across customer, commercial, and operational outcomes.</span></p><br><br><br><br><p><span><strong>Qualifications & Experience</strong></span></p><br><br><br><p><span><strong>Essential</strong></span></p><br><br><br><ul><li><span>Strong leadership and people management skills, with experience leading cross-functional teams within complex matrix organisations</span></li><li><span>Proven experience in a commercial leadership role, delivering business growth and managing P&L for a medium/large market </span></li><li><span>Solid financial acumen, with the ability to manage P&L, make sound investment decisions, and drive profitability while maintaining cost control </span></li><li><span>Excellent stakeholder management skills, with the ability to influence and build relationships across internal and external stakeholders, including senior leaders and government agencies </span></li><li><span>Strong track record in customer experience management, driving satisfaction and retention through effective service delivery </span></li><li><span>Expertise in market analysis, revenue forecasting, and performance tracking, with a data-driven approach to decision-making and problem-solving </span></li><li><span>Written and verbal proficiency in English, as British Council systems and global processes operate in English</span></li></ul><br><p><span><strong>Desirable</strong></span></p><br><br><br><ul><li><span>A relevant degree in business, marketing, or a related field</span></li><li><span>Experience working in international or global markets, particularly in education.</span></li><li><span>Knowledge of global / local market dynamics, customer needs, and competitive landscapes in relevant sectors.</span></li></ul><br><p><span><strong>Important Information</strong></span></p><br><br><br><ul><li><span><strong>Location:</strong> the position is based in Rabat, Morocco.</span></li><li><span><strong>Contract Type</strong>: this is a permanent, full-time position, mostly onsite, with some hybrid flexibility.</span></li><li><span><strong>Salary:</strong> 33,491.00 - 41,221.00 MAD depending on qualifications and experience</span></li><li><span><strong>Benefits:</strong> Annual Leave 25 days/annum, Transport Allowance 500 MAD per month, 13th month salary, Medical Insurance (self and dependant), </span></li><li><span><strong>Right to Work:</strong> The candidates must have legal right to live and work in Morocco. Unfortunately, we cannot offer visa sponsorship or relocation on this occasion.</span></li><li><span><strong>Background Screening:</strong> all successful candidates are obliged to undergo comprehensive background screening.</span></li><li><span><strong>Closing Date:</strong> 16th August 2026</span></li><li><span><strong>Interviews </strong>will take place in the last week of August.</span></li></ul><br><p><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></p><br><br><br><p><span><span><strong>Equality, Diversity and Inclusion Statement</strong></span></span></p><br><br><p><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></p><br><br><br><p><span><span><strong>Safeguarding Statement</strong></span></span></p><br><br><p><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></p><br><br><p><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></p><br><br><br> </div>
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<span>JOB SUMMARY<br>Head Concierge<br>The Ritz-Carlton Rabat, Dar Es Salam | Rabat, Morocco - <br>Craft Exceptional Experiences at One of Morocco’s Finest Luxury Destinations<br>Nestled within the prestigious Dar Es Salam estate and surrounded by beautifully landscaped gardens, championship golf courses and the cultural richness of Morocco’s capital, <br>The Ritz-Carlton Rabat, Dar Es Salam<br>offers a distinctive blend of contemporary luxury and timeless elegance. Renowned for its refined service, exceptional surroundings and commitment to creating unforgettable memories, the hotel stands as one of North Africa’s most prestigious hospitality destinations.<br>As part of <br>The Ritz-Carlton<br>, a brand recognised worldwide for its legendary service and unwavering dedication to personalised guest experiences, this is an opportunity to lead a critical function that sits at the very heart of the luxury guest journey.<br>We are seeking an accomplished <br>Head Concierge<br>to inspire and lead our Concierge team, ensuring every guest interaction reflects the exceptional standards and genuine care that define The Ritz-Carlton experience.<br>About the Role<br>The Head Concierge is responsible for leading all aspects of the Concierge operation, ensuring guests receive intuitive, personalised and memorable service before, during and after their stay. Acting as a trusted ambassador for both the hotel and destination, you will oversee the delivery of bespoke guest experiences while building strong relationships with local partners, attractions and businesses to enhance every visit<br>This highly visible leadership role requires a strong operational mindset, a passion for luxury hospitality and the ability to inspire a team to consistently exceed guest expectations. Working closely with Front Office and hotel leadership teams, you will help drive guest satisfaction, loyalty and overall hotel performance<br>Key Responsibilities<br>Lead and develop the Concierge team, fostering a culture of trust, collaboration, accountability and service excellence<br>Oversee daily concierge operations, ensuring quality standards are consistently achieved and guest expectations exceeded<br>Champion personalised service for all guests, with particular attention to VIPs, repeat visitors and special requests<br>Develop and maintain a comprehensive network of local luxury partners, restaurants, cultural attractions and service providers to create exceptional guest experiences<br>Ensure the team effectively handles guest enquiries, transportation arrangements, reservations, ticketing and bespoke concierge services<br>Monitor guest feedback and service performance, implementing improvements that strengthen guest satisfaction and loyalty<br>Support the achievement of departmental and property financial objectives through efficient operations and resource management<br>Act as a role model for The Ritz-Carlton Gold Standards, maintaining a visible presence and setting the benchmark for guest relations<br>The Ideal Candidate<br>You are an inspiring hospitality leader who understands that true luxury lies in anticipation, authenticity and attention to detail. You have a proven ability to build high-performing teams and create service cultures where colleagues feel empowered to deliver extraordinary experiences.<br>The successful candidate will bring:<br>Experience leading Concierge, Guest Services or Front Office operations within a luxury hospitality environment<br>A strong understanding of guest engagement, service recovery and personalised luxury experiences<br>Exceptional interpersonal, communication and relationship-building skills<br>The ability to remain composed, professional and solution-focused in a fast-paced environment<br>Commercial awareness and an understanding of how service excellence contributes to business performance<br>A passion for coaching, mentoring and developing talent<br>Deep appreciation for cultural diversity and the ability to anticipate the unique needs of an international clientele<br>Why Join Marriott International<br>At <br>Marriott International<br>, we are committed to helping our associates grow personally and professionally. As the world’s leading hospitality company, we offer unrivalled opportunities to build a global career while working alongside some of the industry’s most talented professionals.<br>By joining <br>The Ritz-Carlton<br>, you will benefit from:<br>Exceptional career development opportunities across Marriott International’s global portfolio.<br>Industry-leading learning and leadership development programmes.<br>A culture built on inclusion, wellbeing and continuous growth.<br>The opportunity to represent one of the world’s most prestigious luxury hospitality brands.<br>The chance to make a meaningful impact through extraordinary guest experiences every day<br>Create Memorable Moments That Last a Lifetime<br>At The Ritz-Carlton, we believe every interaction matters. As <br>Head Concierge<br>, you will play a defining role in shaping the guest experience, creating personalised journeys and leading a team dedicated to delivering legendary service. If you are passionate about luxury hospitality, inspired by excellence and ready to lead at one of Morocco’s most distinguished hotels, we invite you to explore this exceptional opportunity with <br>The Ritz-Carlton Rabat, Dar Es Salam<br>.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>About us Infomineo is a pioneering global AI-enhanced research company that transforms how businesses access, analyze, and act on critical intelligence. We've evolved from traditional business research outsourcing to become the strategic partner that combines cutting-edge artificial intelligence with deep human expertise. We offer 3 services to our global clients (leading consulting companies, Fortune 500 companies, and government entities): AI and Data Advisory, Next-Gen Insights and Resource Scaling. This is made possible by relying on 3 pillars of excellence: 1) 350+ industry experts spread across 5 offices (Cairo, Casablanca, Mexico City, Dubai, Barcelona), 2) Our proprietary AI orchestrator, 3) Extensive knowledge assets combining 500,000+ delivered case studies and database subscriptions. Ready to kick start your career with us?</p><p>About this role As a Senior SharePoint Consultant, you take technical ownership of the design, development, testing, packaging, and handover of modern SharePoint solutions for client engagements. You work closely with the Graphic Designer, client stakeholders, and client maintainer to translate business and design requirements into practical, secure, accessible, and maintainable SharePoint solutions. This role requires strong hands-on experience with SharePoint Online, SPFx, React, TypeScript, PnP tooling, and modern SharePoint architecture. A defining feature of the role is that the client does not provide access to their production Microsoft 365 tenant, and no client data may leave their environment. You therefore build and test solutions in our own Microsoft 365 tenant using synthetic content, then deliver deployable packages, provisioning artefacts, and runbooks that the client's maintainer can execute. The role requires greater autonomy than a standard SharePoint implementation role. You are the only SharePoint specialist in the engagement and are expected to make sound technical decisions, challenge unnecessary customization, troubleshooting without production access, and ensure that what is handed over can be successfully deployed and maintained by a non-technical client.</p><p>What will you do?</p><p>Take end-to-end ownership of the SharePoint pilot, covering the following areas:</p><p>PILOT DELIVERY</p><ul><li>Build and deliver a modern SharePoint communication site homepage in collaboration with our Graphic Designer. Implement page layouts, navigation, theming, native SharePoint web parts, and custom components.</li><li>Assess requirements critically and favor out-of-the-box SharePoint capabilities wherever they provide an appropriate solution. Push back on unnecessary custom development, particularly where custom code provides only cosmetic or marginal functional benefit.</li><li>Build reusable components, patterns, and structures that can support the subsequent rollout rather than requiring redevelopment.</li></ul><p>CROSS-TENANT BUILD & HANDOVER</p><ul><li>Maintain a working replica of the client's intended site structure within our Microsoft 365 tenant using synthetic content only.</li><li>Design solutions specifically for deployment across a tenant boundary where the development environment and client environment cannot be directly accessed.</li><li>Create and maintain portable deployment artefacts, including PnP provisioning templates, SPFx .sppkg packages, site scripts, theme JSON, configuration files, and required design assets.</li><li>Identify tenant-specific dependencies and ensure they are documented and configurable during deployment.</li><li>Anticipate differences between the development and client environments, including permissions, policies, existing branding, retention settings, app catalog configuration, and other tenant-level constraints.</li><li>Develop deployment runbooks that allow a non-technical client maintainer to deploy the solution with minimal external assistance. Include validation, troubleshooting, and rollback procedures in deployment documentation.</li><li>Support the client through deployment without directly accessing or modifying their production environment.</li></ul><p>SHAREPOINT IMPLEMENTATION & SPFX</p><ul><li>Implement modern SharePoint solutions using native SharePoint functionality wherever appropriate.</li><li>Develop production-quality SPFx web parts and extensions using React and TypeScript.</li><li>Manage the complete SPFx development workflow, including development, build, bundling, packaging, testing, and deployment preparation.</li><li>Use PnP PowerShell, provisioning templates, PnPjs, and related tooling to automate and reproduce SharePoint configurations.</li><li>Configure modern SharePoint site designs, site scripts, hub sites, navigation, page layouts, themes, and native web parts.</li><li>Use Microsoft Graph where Microsoft 365 data or functionality cannot be appropriately provided through native SharePoint capabilities. Understand API permission scopes and the administrative consent required for Microsoft Graph integrations.</li><li>Use supported SharePoint customisation approaches and avoid fragile CSS injection or unsupported techniques that may break with Microsoft updates.</li></ul><p>DESIGN FIDELITY, RESPONSIVENESS & ACCESSIBILITY</p><ul><li>Translate approved visual designs and mockups into accurate, production-quality SharePoint pages. Implement designs faithfully across spacing, typography, layouts, component states, interactions, and responsive behaviour.</li><li>Work closely with the Graphic Designer to identify technical constraints or design conflicts early and agree practical solutions.</li><li>Build responsive experiences that work effectively across desktop, tablet, and mobile form factors.</li><li>Ensure delivered pages and components meet WCAG 2.1 AA accessibility requirements. Apply appropriate semantic HTML, keyboard navigation, colour contrast, focus states, alternative text, and accessible interaction patterns.</li><li>Monitor page performance and minimise unnecessary client-side processing and impact on first render.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION & PROFESSIONAL EXPERIENCE</p><ul><li>Bachelor's or master's degree in computer science, Information Systems, Software Engineering, or a related field.</li><li>5+ years of professional experience working with SharePoint, including at least 3 years working with SharePoint Online and modern SharePoint experiences.</li><li>Proven experience delivering SharePoint intranets, communication sites, or modern digital workplace solutions.</li><li>A portfolio of delivered SharePoint intranet or communication-site projects that you can demonstrate and discuss.</li><li>Previous consulting or contract delivery experience.</li><li>Experience working with security-constrained, regulated, or otherwise restricted client environments is highly desirable.</li><li>Experience working as the primary or sole SharePoint specialist on a project is highly desirable.</li><li>Professional proficiency in English; French or another relevant client language is a plus.</li></ul><p>TECHNICAL SKILLS</p><ul><li>Strong hands-on experience with SharePoint Online modern experiences.</li><li>Strong understanding of communication sites, team sites, hub sites, site designs, site scripts, navigation, themes, page layouts, lists, libraries, and native web parts.</li><li>Proven production experience developing SPFx web parts and extensions.</li><li>Strong hands-on experience with React and TypeScript.</li><li>Experience with the complete SPFx build, bundle, package, and deployment workflow.</li><li>Solid HTML and CSS fundamentals.</li><li>Practical understanding of accessibility and experience delivering WCAG 2.1 AA-compliant interfaces.</li><li>Strong hands-on experience with PnP PowerShell.</li><li>Experience creating repeatable and maintainable provisioning processes.</li><li>Understanding of Graph API permissions, delegated/application permissions, and tenant administrator consent. Familiarity with REST APIs and authentication concepts is expected.</li><li>Good understanding of the SharePoint App Catalog and SPFx approval process. Understanding of what a tenant administrator must approve before custom code or integrations can run.</li><li>Familiarity with SharePoint permissions, application permissions, API scopes, and tenant-level configuration.</li><li>Experience in preparing deployment packages and technical documentation for administrators.</li><li>Working knowledge of Power Automate and Power Apps. Ability to recognise when Power Platform provides a simpler or more cost-effective solution than custom SPFx development. Understanding of SharePoint integration with Power Platform and associated deployment considerations.</li></ul><p>INTERPERSONAL SKILLS</p><ul><li>Comfortable taking ownership as the sole SharePoint specialist on an engagement.</li><li>Able to work independently without direct access to the client's production environment.</li><li>Strong troubleshooting skills, including the ability to diagnose issues from screenshots, logs, configuration information, and user feedback.</li><li>Excellent written communication skills, with the ability to produce precise and practical deployment documentation.</li><li>Able to teach and enable a client maintainer without assuming prior coding or SharePoint expertise.</li><li>Pragmatic and able to distinguish between genuine technical requirements and unnecessary customization.</li><li>Proactive in identifying dependencies, risks, and decisions that could affect delivery.</li></ul>
<p>Details Mission and objectives Established by the Economic and Social Council (ECOSOC) of the United Nations (UN) in 1958 as one of the UN's five regional commissions, ECA's mandate is to promote the economic and social development of its member States, foster intra-regional integration, and promote international cooperation for Africa's development. The ECA Office for North Africa is located in Rabat, Morocco, and serves seven member states: Algeria, Egypt, Libya, Mauritania, Morocco, Sudan, and Tunisia. The main objective is to contribute to achieving structural transformation and balanced development through implementation of an environment conducive to the creation of employment for women and young people in North Africa. Context Many African Governments are facing challenges in implementing effective public debt management practices and fiscal policies aligned with national development priorities, and macro-fiscal sustainability remains a concern. African countries are facing rising debt and debt service burdens, exacerbated by protracted crises and global macroeconomic uncertainty. Public budgets struggle to cover essential expenditure on social services and to meet commitments to climate action. In this context, UNECA SRO NA is implementing a project titled Enhancing Fiscal Resilience and Sustainable Finance in Africa . The initiative aims to help African governments address the growing debt burden and unlock new opportunities for sustainable, low-carbon economic development. The project will build the capacity of national debt management offices (DMOs), develop sustainable finance mechanisms, and help ensure macroeconomic stability in line with SDG and climate objectives. To achieve these objectives, the project will: i) organize a series of national/regional meetings and training workshops to generate/share knowledge and identify data gaps and challenges in sustaining and enhancing the effectiveness of debt management and (ii) develop a set of scenarios and guidelines to assist countries to better manage their debt and enable policy-makers to adopt appropriate policies to attract sustainable finance The United Nations Economic Commission for Africa (UNECA), through the Subregional Office for North Africa (SRO-NA), is therefore seeking a qualified Associate Researcher to support its debt management initiative. This UNV assignment is a part of the UNECA SRO NA debt management initiative, and the primary focus of this role will be to support project activities through research, logistical coordination, documentation, and effective communication. This position aims to support UNECA SRO-NA in helping its Member States improve public debt management and enhance fiscal space to finance national development priorities in climate action and the SDGs. The Research Associate will work in close cooperation with the Project Coordinator and the project team at UNECA. Task description Within the delegated authority and under the supervision of the project manager or his/her designated mandated representative(s), the UNV Expert on Debt sustainability will: A. Research and Analytical Support Conduct literature reviews, data collection, and analysis related to debt sustainability, public finance, and sustainable financing strategies. Review reports on debt management, debt sustainability and debt distress. Prepare research summaries, policy briefs and technical reports. Identify trends and noteworthy issues for review and discussion by project management. B. Support logistics arrangement and project Implementation Support for project management and implementation throughout all phases of the project cycle. Research, compile, analyze, and summarize basic project data; highlight issues and trends for the supervisor's consideration. Assist in the drafting of project budgets and forecasts in alignment with the programme of work. Work with the manager on financing arrangements, obtaining necessary clearances, and ensuring effective monitoring systems through regular reporting, review meetings, and missions. Ensure compliance with project guidelines and objectives, identify issues, seek clarifications, assess replies, and prepare summaries with actionable suggestions. C. Coordination and Administrative Tasks Provide secretariat support to technical/steering committees and ad hoc task forces: circulate agendas, meeting invitees, prepare background documents, draft meeting minutes, and monitor follow-up actions. Support the coordination and scheduling of internal and external meetings. Prepare official documents and briefing materials for project coordination purposes. Maintain and update internal databases for tracking project correspondence, deliverables, and contacts. Manage storage and updating data, reports, and other project-related information to ensure easy access and version control. D. Logistical and Operational Support Organize and execute logistics for workshops, field missions, and stakeholder consultations. Coordinate travel and accommodation arrangements for project staff and participants. Prepare and distribute workshop and mission materials (e.g., participant packs, presentations, name tags). Coordinate onsite logistics including venue setup, catering, interpretation, and technical support. Monitor project activity timelines and delivery schedules to ensure timely execution and reporting. E. Communication and Reporting Assist in drafting mission reports, formal letters, and stakeholder communications. Support the development of clear and structured communication material for external dissemination. F. Other Duties Perform any other duties as required for the successful implementation of the project. Expected Deliverables Timely and high-quality research contributions aligned with project goals. Efficient logistical arrangements for project activities. Together with the project coordinator, provide well-prepared mission reports Positive feedback from stakeholders on effective communication Completion of official communication documents. A well-maintained database of project documents that supports project continuity and knowledge sharing.</p><p><strong>Desired Candidate Profile</strong></p><p>Eligibility criteria Age 18 - 80 Required experience 7 years Nationality Candidate must be a national, legal resident or hold refugee status in the country of assignment. Assignment requirements Relevant experience 5 years Languages English, Level: Fluent, Required French, Level: Working knowledge, Desirable Arabic, Level: Working knowledge, Desirable Required education level Doctoral degree in Business Administration, Management, Public Administration, or a related field is required; Competencies and values Professionalism Planning & Organizing Accountability Teamwork Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development; Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel; Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment; Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines; Sound security awareness; Skills and experience At least 7 years of professional work experience, at the national and/or international level, in economic research and project management. Experience working with the UN or international or regional development institutions is an advantage. Excellent oral and written skills; excellent drafting, formulation, reporting skills; Accuracy and professionalism in document production and editing; Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development. Ability to coordinate tasks efficiently, work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel and deliver high-quality results under demanding deadlines. Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and statistical analysis tools (such as Stata, EViews, and R), email/internet; familiarity with database management; and office technology equipment; Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines; Have affinity with or interest in debt sustainability, volunteerism as a mechanism for durable development, and the UN System.</p>
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Result of Service<br>The consultant shall, within the relevant timeframe, provide ECA SRO-NA with: - Continuous technical support advisory services and providing capacity building activities to the NDPC and Ghanian institutions/ministries to better leverage diaspora contribution to sustainable development in Ghana. - Periodic monitoring, evaluation, and follow-up reports on programme implementation and progress in implementing the matrix of reforms in Ghana. - Technical inputs and knowledge products documenting Ghana’s experience and best practices for application in other countries. - Adapted tools and adequate frameworks and related guidance to support other countries in integrating diaspora contributions into national and medium-term development planning and channeling remittances to investment. The plan and deadlines for the deliverables will be discussed and decided in consultation between the consultant and SRO-NA<br> Work Location<br>GHANA<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background and rationale for support Diasporas contribute significantly to the sustainable development of both destination and origin countries, making diverse economic, social, and cultural contributions. They bring home significant remittances and skills from destination countries, providing significant benefits to home countries and as useful source of technological transfer, and innovative ideas for national development. Migrants also acquire financial resources for sole and joint investment to improve lives, make financial returns, or both. Despite their increasing importance, diaspora policies still receive less consideration than immigration policies. Remittances are a vital tool for development and have significant implications for economic growth through the increase of consumption, investment, and social spending (education, health, social security…). Remittances inflows have increased significantly in recent years and have become the main financial external inflow in African countries, surpassing other inflows that traditionally play an important role in these countries, such as official development assistance (ODA) and foreign direct investment (FDI). However, the positive contribution of international migrants, remittances in particular, is overlooked. And while countries have made some progress on capitalizing on migrants' contribution to development, in African countries these efforts continue to be a missed opportunity. Understanding migrants' positive contribution to their receiving countries and designing policies and tools that protect and empower them is key for maximizing the socioeconomic benefits of migration. Knowing the importance of remittances to economic development and to facilitate evidence-based policies and their implementation, the governments, the private sector, and the NGOs need clear tools, framework and policies that help to better optimize the contribution of Diasporas in the development of their countries of origin. In this context, ECA is implementing a programme on "Strengthening the migration-development nexus in Africa » from 2024 to 2027. The programme supports six African Member States that have diverse migration patterns, strategic geographical location, significant migration flows, diverse diaspora, significant remittance inflows (in percentage of GDP), and proactive efforts from the government to leverage migration for development and channel remittances to productive investments. Duties and Responsibilities: Under the direct supervision of the Chief of the Subregional Initiatives Section and the Economic Affairs Officer, and the overall supervision of the Director of the North Africa Regional Office, the consultant will provide continuous technical support and advisory services under the Programme “Strengthening the Migration–Development Nexus in Africa,” to leverage the contribution of Ghanian diaspora and channel remittances to investment including developing adequate tools/instruments, monitoring and follow-up of reforms implementation in Ghana, while supporting other countries through the transfer of Ghana’s experience and best practices to develop their own frameworks/ tools for integrating diaspora contributions into development planning and channeling remittances to investment. The consultant will: - provide continuous technical and advisory support to the NDPC, the national technical working group and Ghanaian institutions/ministries in charge of remittances and diaspora contribution under the Programme “Strengthening the Migration–Development Nexus in Africa”, especially in the area of providing: - capacity building training to Metropolitan, Municipal and Districts Assembles (MMDAs) in Ghana on how to mainstream migration and diaspora contributions and remittance in their respective Medium-Term Plans (MTDPs), 2026-2029, using the Ghana training toolkits - technical backstopping to MMDAs in preparing their respective “Migration for development and Diaspora Contributions and Remittances Action Plans; - technical coordination and support to Bank of Ghana (BoG), Ministry of Finance (MoF); Ministry of Foreign Affairs (MFA), Diaspora Desk, Office of the President, Ghana Investment Promotion Centre (GIPC)/Ministry of Trade and Industries (MOTI) to develop appropriate instruments/tools to operationalize the migration and diaspora contributions and remittance interventions outlined in the Medium Term National Development Policy Framework, 2026-2029. These instruments/tools include National Remittance Strategy and Diaspora Investment Strategy; and - support to national dissemination and advocacy programmes on migration and diaspora contributions and remittances, instituted by NDPC. - Monitor, evaluate, and follow up on programme and policy reforms implementation in Ghana to ensure effective implementation, delivery and results, including: - finalizing the results framework for monitoring the implementation of migration and diaspora contributions and remittance interventions outlined in the Medium-Term National Development Policy Framework, 2026-2029; and - provide technical support to NDPC to mainstream relevant Key Performance Indicators (KPIs) in the Medium-Term National Development Policy Framework, 2026-2029 indicator matrix, as well as collecting the baseline data and setting the relevant targets to the implementation period. - Support implementation and provide technical inputs and promoting south-south cooperation with other countries beneficiaries of the programme through the transfer of Ghana’s experience and dissemination of best practices. - Assist other countries and provide technical inputs and advisory services in developing their own tools to integrate diaspora contributions into national and medium-term development planning and channel remittances to productive investment.<br> Qualifications/special skills<br>Advanced university degree (Masters' degree) in economics, social science (Statistics, Development, Economics, Sociology, Demography, Population Studies, Migration, etc.) or any related field is required. A first-level university degree in a combination of additional two years of qualifying experience may be accepted in lieu of the master's degree. A PhD in the same field is an advantage A minimum of 5 years of experience in Economy/social research and analysis is required Experience in policy planning and elaboration of policies, and analysis of migration trends and contribution to development is desirable Experience with national organizations in charge of planning and migration issues in Ghana or with the normative and/or operational work of the African Union and the United Nations system is desirable<br> Languages<br>English and French are the working languages of the UN Secretariat. For this consultancy, Fluency in English is required. Knowledge of Arabic or French is desirable<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.</p><br><br><br><p><b>About the role</b></p><br><br><p>Four Seasons Casablanca is looking for an <b>Assistant Housekeeping Manager </b>who shares a passion for excellence and who infuses enthusiasm into everything he / she does.<br>Work on a team built on mutual respect, collaboration, excellent service and passion for Housekeeping. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.</p><br><br><br><p><b>What you will do</b></p><br><br><ul><li>Manages the staff and controls the daily activities of the Housekeeping Department assuring that our Guest Rooms, Public Areas and Employee Areas meet the highest standards of cleanliness.</li><li>Manages the staff of the Housekeeping Department. Interviews and trains the staff. Conducts Performance Evaluations and disciplines staff when needed. Assures daily labor report and bi-weekly payroll submission is accurate and complete. Ensures communications and follow-up on any problems, guest requests or special requirements.</li><li>Schedules staff. Makes or coordinates the daily assignment of work. Oversees the start of each shift. Monitors daily assignments to assure that productivity and quality standards are being met, staff is being supported and guest needs are being met. Inspects all areas of responsibility daily including a number of Guest rooms. </li><li>Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Responds to all guest requests in an accurate and timely manner. Coordinates the housekeeping needs of any Condominium or Co-op owners. Interaction with guest will be in person and by phone. </li><li>Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as Guest Supplies, Cleaning Supplies and Contract Services. Participates in periodic Linen, Uniform and Supplies Inventories. Assures that equipment is properly maintained. Assists in the preparation of the annual budget for labor and operating expense and for items to be included in the annual Capital Plan. </li><li>Assures effective operation of the Laundry/Valet Department in the absence of the Laundry/Valet Manager. Assists the department when needed. </li><li>Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees responds swiftly and effectively in any hotel emergency or safety situation.</li></ul><br><p><b>What you bring</b></p><br><br><ul><li><span><span>school education or equivalent experience.</span></span></li></ul><br><ul><li><span><span>Experience in a </span><span>luxury brands</span><span> is a plus</span></span></li></ul><br><ul><li>French, English and Arabic are mandatory</li></ul><br><p><b>What we offer: </b><br><span>• Competitive Salary, wages, and a comprehensive benefits package</span><br><span>• Excellent Training and Development opportunities</span><br><span>• Complimentary Accommodation at other Four Seasons Hotels and Resort</span><br><span>• Complimentary Dry Cleaning for Employee Uniforms</span><br><span>• Complimentary Employee Meals</span></p><br><br><br><p><b><u><span>Due to the local work permit policy in the country, we are looking only for candidates</span><span> with a</span><span> valid </span><span>Moroccan Work Permit</span><span>.</span></u></b></p><br><br><br><p><span><span>Learn more about what is like to work at Four Seasons – Visit </span><span>us:</span></span></p><br><br><p><span><span>https://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br><p><u><span>https://www.facebook.com/Fourseasonsjobs</span></u></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><span><span>A breath of fresh air on the oceanfront, </span></span><b><span>Four Seasons Hotel Casablanca</span></b><span><span> offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.</span></span></p><br><br><br><p><span><span>Four Seas</span><span>ons Casablanca is looking for </span><span>an Executive Housekeeper</span></span><span><span>who shares a passion for excellence and who infuses enthusiasm into everything he / she does.</span></span></p><br><br><br><p><span><span>Work on a team built on mutual respect, collaboration, e</span><span>xcellent service and passion</span><span>. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.</span></span></p><br><br><br><p><b><span>BASIC PURPOSE:</span></b></p><br><br><br><p><span>Manages the staff and controls the activities of the Housekeeping Department assuring that our Guest Rooms, Public Areas and Employee Areas meet the highest standards of cleanliness. Direct the efforts of the Laundry/Valet Department.</span></p><br><br><br><p><b>ESSENTIAL FUNCTIONS:</b></p><br><br><br><p>1. Manages the staff of the Housekeeping Department. Interviews, trains and schedules the staff. Conducts Performance Evaluations and disciplines staff when needed. Ensures communications and follow-up on any problems, guest requests or special requirements.</p><br><br><p>2. Establishes detailed cleaning and preventive maintenance programs to ensure appearance and life of all furniture, fixtures and equipment.</p><br><br><p>3. Sets and maintains high standards of cleanliness. Assigns staff to complete the needed activities for the day. Monitors staff’s activities to assure that standards are being met, staff is being supported and guest needs are being met. Inspects all areas of responsibility daily. Works directly with outside contracted companies to assure quality and timeliness of work.</p><br><br><p>4. Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.</p><br><br><p>5. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.</p><br><br><p>6. Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as Uniforms, Linen, Guest Supplies, Cleaning Supplies and Contract Services.</p><br><br><p>7. Establishes and maintains accurate inventory records. Participates in periodic Linen, Uniform and Supplies Inventories.</p><br><br><p>8. Recommends appropriate actions passed on results of inventory. Assures that equipment is properly maintained. Prepares annual budget for labor and operating expense. Proposes items to be included in annual Capital Plan.</p><br><br><p>9. Assures effective operation of the Laundry/Valet Department. Assists the department when needed.</p><br><br><p>10. Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees. Responds swiftly and effectively in any hotel emergency or safety situation.</p><br><br><p>11. Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</p><br><br><p>12. Works harmoniously and professionally with co-workers and supervisors.</p><br><br><br><p><b><span>The primary requirements for this position are:</span></b></p><br><br><ul><li>College degree preferably specializing in hotel management experience is strongly preferred</li><li>Minimum of 3-4 years’ experience in Housekeeping Department Head position.</li><li>Excellent communication skills in French and English and a strong, innovative mindset where there is no box!</li><li>Strong community relations</li><li>The ability to react and adjust to changing business environments and lead the team in ensuring efficient financial management of the business</li><li>Ability to motivate and lead a large team</li></ul><br><p><span><span>Learn more about what is like to work at Four Seasons – Visit </span><span>us:</span></span></p><br><br><p><span><span>https://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br><p><u><span>https://www.facebook.com/Fourseasonsjobs</span></u></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.</p><br><br><br><p><b>About the role</b></p><br><br><p>Four Seasons Casablanca is looking for an <b>Assistant Housekeeping Manager </b>who shares a passion for excellence and who infuses enthusiasm into everything he / she does.<br>Work on a team built on mutual respect, collaboration, excellent service and passion for Housekeeping. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.</p><br><br><br><p><b>What you will do</b></p><br><br><ul><li>Manages the staff and controls the daily activities of the Housekeeping Department assuring that our Guest Rooms, Public Areas and Employee Areas meet the highest standards of cleanliness.</li><li>Manages the staff of the Housekeeping Department. Interviews and trains the staff. Conducts Performance Evaluations and disciplines staff when needed. Assures daily labor report and bi-weekly payroll submission is accurate and complete. Ensures communications and follow-up on any problems, guest requests or special requirements.</li><li>Schedules staff. Makes or coordinates the daily assignment of work. Oversees the start of each shift. Monitors daily assignments to assure that productivity and quality standards are being met, staff is being supported and guest needs are being met. Inspects all areas of responsibility daily including a number of Guest rooms. </li><li>Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Responds to all guest requests in an accurate and timely manner. Coordinates the housekeeping needs of any Condominium or Co-op owners. Interaction with guest will be in person and by phone. </li><li>Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as Guest Supplies, Cleaning Supplies and Contract Services. Participates in periodic Linen, Uniform and Supplies Inventories. Assures that equipment is properly maintained. Assists in the preparation of the annual budget for labor and operating expense and for items to be included in the annual Capital Plan. </li><li>Assures effective operation of the Laundry/Valet Department in the absence of the Laundry/Valet Manager. Assists the department when needed. </li><li>Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees responds swiftly and effectively in any hotel emergency or safety situation.</li></ul><br><p><b>What you bring</b></p><br><br><ul><li><span><span>school education or equivalent experience.</span></span></li></ul><br><ul><li><span><span>Experience in a </span><span>luxury brands</span><span> is a plus</span></span></li></ul><br><ul><li>French, English and Arabic are mandatory</li></ul><br><p><b>What we offer: </b><br><span>• Competitive Salary, wages, and a comprehensive benefits package</span><br><span>• Excellent Training and Development opportunities</span><br><span>• Complimentary Accommodation at other Four Seasons Hotels and Resort</span><br><span>• Complimentary Dry Cleaning for Employee Uniforms</span><br><span>• Complimentary Employee Meals</span></p><br><br><br><p><b><u><span>Due to the local work permit policy in the country, we are looking only for candidates</span><span> with a</span><span> valid </span><span>Moroccan Work Permit</span><span>.</span></u></b></p><br><br><br><p><span><span>Learn more about what is like to work at Four Seasons – Visit </span><span>us:</span></span></p><br><br><p><span><span>https://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br><p><u><span>https://www.facebook.com/Fourseasonsjobs</span></u></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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Org. Setting and Reporting<br>ECA's mission is to deliver ideas and actions for an empowered and transformed Africa; informed by the 2030 Agenda and Agenda 2063. The mission is guided by ECA's five strategic directions which are: advancing ECA's position as a premier knowledge institution that builds on its unique position and privilege to bring global solutions to the continent's problems and take local solutions to the continent; developing macroeconomic and structural policy options to accelerate economic diversification and job creation; designing and implementing innovative financing models for infrastructure, and for human, physical and social assets for a transforming Africa; contributing solutions to regional and transboundary challenges, with a focus on peace security and social inclusion as an important development nexus; advocating Africa's position at the global level and developing regional responses as a contribution to global governance issues. This post is located in the Economic Commission for Africa (ECA), Sub Regional Office for Northern Africa (SRO-NA) in Rabat, Morocco. The Office serves seven member states: Algeria, Egypt, Libya, Mauritania, Morocco, Sudan, and Tunisia. Its main objective is to enhance the environment for accelerated and inclusive growth and sustainable development in North Africa through strengthened economic diversification, fiscal management, regional integration and a better recognition of migrant workers' economic contributions. The incumbent will work under the overall supervision of the Director and the direct supervision of the Administrative Officer of the Office.<br> Responsibilities<br>Within limits of delegated authority, the Staff Assistant will be responsible for the following duties: • Assists in the overall administration of the Office of the Director, i.e. provides substantive and administrative support in managing priorities and workflow of the manager and of the work unit; coordinates and monitors multiple and diverse activities and work processes to ensure that management directives and decisions are properly carried out and products delivered in a timely manner. • Compiles and analyzes basic data from a variety of sources (including Umoja), summarizing and presenting conclusions for review by manager. • Serves as a communications link between supervisor and senior staff; on behalf of supervisor, keeps others informed by conveying directives, reports, status updates and other relevant information; brings sensitive and urgent matters to the attention of the manager. • Takes full responsibility for time management and scheduling on behalf of manager with appropriate consultation as required; effectively prioritizes and resolves related conflicts and competing demands. • Undertakes representational duties on behalf of the manager, to include serving as first point of contact and liaison with senior officials internally and externally. • Screens and prioritizes all incoming correspondence; compiles relevant background documents and references; identifies issues requiring the manager’s attention and refers others to relevant officer for appropriate disposition; monitors and follows-up on actions to be taken. • Researches, compiles and summarizes background materials for use in preparation of reports, briefs, speeches, etc; scan reports from specialized agencies, as well as newspapers, magazine, periodicals and other information sources to identify articles of interest to the manager. • Independently handles a wide range of complex information requests and inquiries (e.g. answer requests requiring file or other research); responds, or drafts responses, to a diverse range of correspondence and other communications. • Supports the manager in presentations to intergovernmental bodies and other meetings, researching issues, preparing briefing notes, slides and subject files, gathering relevant documentation, etc. • Establishes/improves administrative procedures and systems to ensure smooth functioning of the Office of Director, including filing (paper and electronic) systems. • Organizes official receptions, meetings, etc., handling all necessary arrangements (e.g. room reservations, guest/participant lists, invitations, catering, seating arrangements, background documentation, special equipment, etc.). • Prepares, processes and classifies confidential information. • Exercises quality control function for all outgoing documents; proofreads and edits texts for adherence for format, grammar, punctuation and style. • Uses standard word processing package to produce a wide variety of large, complex documents and reports. • Manages, updates and further develops internal databases; updates website; generates a variety of standard and non-standard statistical and other reports from various databases. • Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making. • Assists with visualizations and updating information material such as web pages or brochures. • Performs other duties as assigned.<br> Competencies<br>Professionalism: Knowledge of general office and administrative support including administrative policies, processes and procedures. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.<br> Education<br>High school diploma or equivalent is required<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of Seven years of experience in Administration, general office support or related area is required 1 year or more of experience in data analytics or related area is desirable Experience in office management and support to organization of conferences and workshops is desirable Knowledge of International Organizations human, financial and physical management solutions such as ERP systems is desirable Equivalent combination of education and relevant administrative experience is desirable<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <strong>and</strong> French are required. Arabic is desirable. Knowledge of another UN official language is an advantage. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>French</b>UN Level IIUN Level IIUN Level IIUN Level II<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
<h2 class="h5">Job description</h2>
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<p>Mission and objectives</p><p>Established by the Economic and Social Council (ECOSOC) of the United Nations (UN) in 1958 as one of the UN's five regional commissions, ECA's mandate is to promote the economic and social development of its member States, foster intra-regional integration, and promote international cooperation for Africa's development.</p><p><br></p><p>The ECA Office for North Africa is located in Rabat, Morocco, and serves seven member states: Algeria, Egypt, Libya, Mauritania, Morocco, Sudan, and Tunisia. The main objective is to contribute to achieving structural transformation and balanced development through implementation of an environment conducive to the creation of employment for women and young people in North Africa.</p><p>Context</p><p>Many African Governments are facing challenges in implementing effective public debt management practices and fiscal policies aligned with national development priorities, and macro-fiscal sustainability remains a concern. African countries are facing rising debt and debt service burdens, exacerbated by protracted crises and global macroeconomic uncertainty. Public budgets struggle to cover essential expenditure on social services and to meet commitments to climate action.</p><p>In this context, UNECA SRO NA is implementing a project titled “Enhancing Fiscal Resilience and Sustainable Finance in Africa”. The initiative aims to help African governments address the growing debt burden and unlock new opportunities for sustainable, low-carbon economic development. The project will build the capacity of national debt management offices (DMOs), develop sustainable finance mechanisms, and help ensure macroeconomic stability in line with SDG and climate objectives.</p><p>To achieve these objectives, the project will: i) organize a series of national/regional meetings and training workshops to generate/share knowledge and identify data gaps and challenges in sustaining and enhancing the effectiveness of debt management and (ii) develop a set of scenarios and guidelines to assist countries to better manage their debt and enable policy-makers to adopt appropriate policies to attract sustainable finance</p><p>The United Nations Economic Commission for Africa (UNECA), through the Subregional Office for North Africa (SRO-NA), is therefore seeking a qualified Associate Researcher to support its debt management initiative. This UNV assignment is a part of the UNECA SRO NA debt management initiative, and the primary focus of this role will be to support project activities through research, logistical coordination, documentation, and effective communication. This position aims to support UNECA SRO-NA in helping its Member States improve public debt management and enhance fiscal space to finance national development priorities in climate action and the SDGs. The Research Associate will work in close cooperation with the Project Coordinator and the project team at UNECA.</p><p>Task description</p><p><br></p><p>Within the delegated authority and under the supervision of the project manager or his/her designated mandated representative(s), the UNV Expert on Debt sustainability will:</p><p>A. Research and Analytical Support</p><p>• Conduct literature reviews, data collection, and analysis related to debt sustainability, public finance, and sustainable financing strategies.</p><p>• Review reports on debt management, debt sustainability and debt distress.</p><p>• Prepare research summaries, policy briefs and technical reports.</p><p>• Identify trends and noteworthy issues for review and discussion by project management.</p><p>B. Support logistics arrangement and project Implementation</p><p>• Support for project management and implementation throughout all phases of the project cycle.</p><p>• Research, compile, analyze, and summarize basic project data; highlight issues and trends for the supervisor's consideration.</p><p>• Assist in the drafting of project budgets and forecasts in alignment with the programme of work.</p><p>• Work with the manager on financing arrangements, obtaining necessary clearances, and ensuring effective monitoring systems through regular reporting, review meetings, and missions.</p><p>• Ensure compliance with project guidelines and objectives, identify issues, seek clarifications, assess replies, and prepare summaries with actionable suggestions.</p><p>C. Coordination and Administrative Tasks</p><p>• Provide secretariat support to technical/steering committees and ad hoc task forces: circulate agendas, meeting invitees, prepare background documents, draft meeting minutes, and monitor follow-up actions.</p><p>• Support the coordination and scheduling of internal and external meetings.</p><p>• Prepare official documents and briefing materials for project coordination purposes.</p><p>• Maintain and update internal databases for tracking project correspondence, deliverables, and contacts.</p><p>• Manage storage and updating data, reports, and other project-related information to ensure easy access and version control.</p><p><br></p><p>D. Logistical and Operational Support</p><p>• Organize and execute logistics for workshops, field missions, and stakeholder consultations.</p><p>• Coordinate travel and accommodation arrangements for project staff and participants.</p><p>• Prepare and distribute workshop and mission materials (e.g., participant packs, presentations, name tags).</p><p>• Coordinate onsite logistics including venue setup, catering, interpretation, and technical support.</p><p>• Monitor project activity timelines and delivery schedules to ensure timely execution and reporting.</p><p>E. Communication and Reporting</p><p>• Assist in drafting mission reports, formal letters, and stakeholder communications.</p><p>• Support the development of clear and structured communication material for external dissemination.</p><p>F. Other Duties</p><p>• Perform any other duties as required for the successful implementation of the project.</p><p>Expected Deliverables</p><p>• Timely and high-quality research contributions aligned with project goals.</p><p>• Efficient logistical arrangements for project activities.</p><p>• Together with the project coordinator, provide well-prepared mission reports</p><p>• Positive feedback from stakeholders on effective communication</p><p>• Completion of official communication documents.</p><p>• A well-maintained database of project documents that supports project continuity and knowledge sharing.</p><p><br></p><p>Entitlements related to the volunteering position:</p><p><br></p><p>1. Pre-assignment</p><p>Entry lump sum: USD 350</p><p>Relocation costs: $175 at beginning and</p><p>end of assignment if duty station is outside of</p><p>commuting distance (as determined by UNV)</p><p><br></p><p>2. During Assignment</p><p>Volunteer living allowance: MAD 18450.83</p><p>Learning and training: Access to UNV's</p><p>learning and career development resources</p><p>Annual leave: 2.5 days per month</p><p>Insurance: Comprehensive coverage for</p><p>health, life and malicious acts for the UN</p><p>Volunteer and health insurance coverage for</p><p>up to 3 eligible dependents. See the Conditions</p><p>of Service for more details on eligibility</p><p>criteria.</p><p><br></p><p>3. End of assignment</p><p>Exit lump sum (paid on successful</p><p>completion of assignment): $120 for each</p><p>month served, paid on completion of contract</p><p><br></p><p>Application deadline is on 05 July 2026</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Relevant experience</p><p><br></p><p>5 years</p><p>Languages</p><p>English, Level: Fluent, Required</p><p>French, Level: Working knowledge, Desirable</p><p>Arabic, Level: Working knowledge, Desirable</p><p>Required education level</p><p>Doctoral degree in Business Administration, Management, Public Administration, or a related field is required;</p><p>Competencies and values</p><p>• Professionalism</p><p>• Planning & Organizing</p><p>• Accountability</p><p>• Teamwork</p><p>• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development;</p><p>• Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;</p><p>• Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment;</p><p>• Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;</p><p>• Sound security awareness;</p><p>Skills and experience</p><p><br></p><p>• At least 7 years of professional work experience, at the national and/or international level, in economic research and project management. Experience working with the UN or international or regional development institutions is an advantage.</p><p>• Excellent oral and written skills; excellent drafting, formulation, reporting skills;</p><p>• Accuracy and professionalism in document production and editing;</p><p>• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development.</p><p>• Ability to coordinate tasks efficiently, work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel and deliver high-quality results under demanding deadlines.</p><p>• Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and statistical analysis tools (such as Stata, EViews, and R), email/internet; familiarity with database management; and office technology equipment;</p><p>• Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;</p><p>• Have affinity with or interest in debt sustainability, volunteerism as a mechanism for durable development, and the UN System</p><p><br></p></div>