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<p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events.</p><p><strong>Desired Candidate Profile</strong></p><p>Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory)</p><p>Three (0-3) in Medical Representative, Key Account Manager or Similar</p><p>One (1) preferably in Pharmaceuticals</p><p>MS Office - Working knowledge</p><p>CRM / Call Report - Working knowledge</p><p>Market Knowledge</p><p>Flexibility and tolerance for ambiguity</p><p>Technical /Professional skills</p><p>Consumer relevancy</p><p>Capacity for and resistance to stress</p><p>Industry knowledge</p><p>Problem solving</p><p>Active listening</p><p>Curiosity/learning agility</p><p>Information seeking</p><p>Informal communication skills</p><p>BUSINESS Foster Consumer & Customer Commitment Makes Good Decision</p><p>PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change</p><p>SELF Continuously Grow & Develop Contribute Special Expertise</p>
<p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li><li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li><li>One (1) year - preferably in Pharmaceuticals</li><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li><li>BUSINESS Foster Consumer & Customer Commitment</li><li>Makes Good Decision</li><li>PEOPLE Communicate Effectively</li><li>Dealing with ambiguity/Embrace change</li><li>SELF Continuously Grow & Develop</li><li>Contribute Special Expertise</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory)</li><li>Three (0-3) in Medical Representative, Key Account Manager or Similar</li><li>One (1) preferably in Pharmaceuticals</li><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li><li>Fostering Consumer & Customer Commitment</li><li>Making Good Decisions</li><li>Communicating Effectively</li><li>Dealing with ambiguity/Embracing change</li><li>Continuously Growing & Developing</li><li>Contributing Special Expertise</li></ul><p></p></section>
<p>The Procurement Coordinator will be responsible for managing local procurement activities to support mining operations in Morocco. The Procurement Coordinator will report directly to the Procurement & Contracts Manager and play a key role in ensuring cost-effective and efficient purchasing aligned with company standards.<br><br><strong>Key Responsibilities:</strong><br> </p><p> </p><p> </p><p>· Requesting and comparing quotations (typically 2 to 3 offers per item)</p><p> </p><p>· Price benchmarking and preparation of purchase orders to the suppliers</p><p> </p><p>· Coordinating with suppliers, logistics providers, and customs brokers when required</p><p> </p><p>· Supporting Site operations with timely and accurate purchasing activities</p><p> </p><p>· Reviewing and providing input on purchase agreements and commercial terms, in coordination with the management team</p><p> </p><p>· Maintaining clear records of procurement activities and supplier documentation</p><p> </p><p>· Assisting with supplier performance monitoring and continuous improvement initiatives</p><p> </p><p><strong>Required Skills & Profile:</strong></p><p>· Strong knowledge of the local Moroccan supplier market</p><p>· Practical experience in procurement for mining, construction, or industrial projects</p><p>· Strong negotiation and communication skills</p><p>· Ability to work independently, prioritize tasks, and respond quickly to Site requirements</p><p>· Good commercial awareness and attention to detail</p><p>· Proficiency in Microsoft Office applications, particularly Excel<br><br> </p><p><strong>Languages:</strong></p><p><br>Fluent French (Moroccan dialect required); working level of English<br><br> </p><p> </p><p> </p><p> </p>
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Job : <p>Reporting to the Management Controller Manager, your main responsibilities will be:</p><br><br><ul><li>Manage and supervise the management controller at the mining site and collaborate with the multidisciplinary team at the mining site and at the Casablanca headquarters.</li><li>Implement and improve financial and operational information procedures.</li><li>Manage the annual budget and quarterly forecast process.</li><li>Maintain and optimize the monthly activity report and the dashboards for mining and financial activities (monthly, quarterly, and annually).</li><li>Monitor variances between projected and achieved targets and propose corrective actions, if necessary.</li><li>Lead monthly cost meetings and establish a cost management culture.</li><li>Optimize risk management (inventory levels, internal controls, etc.)</li><li>Maintain the production inventory valuation model (cost price)</li><li>Participate in the validation of purchase requests and their accounting codifications.</li><li>Lead the authorization and monitoring process for capital projects.</li><li>Assist in the implementation and optimization of the GMOA Guide Ti.</li><li>Provide management with analyses to facilitate decision-making.</li></ul> <br> Required profile : <p>You have a Master's degree (Bac +5) from an engineering or business school or equivalent<br>Ideally, you have a certificate in IFRS mastery</p><br><br><p>Training in business intelligence tools (Power BI), Project management training (PMP), Financial modeling training (FMVA)</p><br><br><p>Professional experience: <strong>5 years in a similar position</strong>, preferably in the mining, industrial, and/or construction industry.<br> </p><br><br><p><strong>Knowledge:</strong></p><br><br><ul><li>Mastery of accounting and financial sciences and techniques</li><li>Mastery of Moroccan and international accounting standards (IFRS)</li><li>Mastery of budget management and forecasts</li><li>Mastery of cost price calculation techniques and methods</li><li>Mastery of techniques for analyzing variances between actual and projected results</li><li>Mastery of CAPEX project evaluation techniques</li></ul><p><strong>Skills:</strong></p><br><br><ul><li>Proficiency in Microsoft 365 tools: Excel, PPT, Word, Outlook, Teams...</li><li>Proficiency in management software such as Sage 300 and Guide TI</li><li>Reporting, Presentations.</li><li>Leading presentations and meetings</li><li>Communication in French, Arabic, English is a plus.</li></ul><p><strong>Personal Qualities:</strong></p><br><br><ul><li>Integrity and professional ethics</li><li>Synthesis and analytical skills</li><li>Being firm yet diplomatic</li><li>Ability to negotiate and argue effectively</li><li>High adaptability, open-mindedness, and flexibility</li><li>Professional curiosity and a liking for numbers</li><li>Resourceful, dynamic, autonomous, and results-oriented</li><li>Ability to work within a multidisciplinary and multicultural team</li><li>Recognized sense of planning and organization</li><li>Good interpersonal skills and ease of communication </li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description Profile Experienced Automotive Quality Leader with strong operational expertise, capable of taking immediate ownership of quality performance in a manufacturing environment. You will join a fast-paced production organization and play a key role in stabilizing quality operations, leading teams on the shopfloor, managing escalations, and implementing sustainable corrective actions. This role requires hands-on leadership rather than a traditional consulting approach. The successful candidate will actively manage operational quality activities, independently prioritize issues, drive containment actions, and ensure rigorous follow-up with internal and external stakeholders. Depending on experience, opportunities may include positions such as Interim Quality Manager, Quality Area Lead, or Operational Quality Support. Missions Lead and coordinate operational quality activities within the production environment. Take ownership of customer complaints, quality escalations, and urgent production issues. Implement immediate containment and corrective actions to protect customer deliveries. Drive root cause analysis and ensure sustainable corrective measures are established. Manage internal defects and improve process quality performance. Prioritize quality issues and coordinate action plans with cross-functional teams. Monitor the effectiveness of corrective actions and ensure proper follow-up. Lead and support local quality teams on the shopfloor. Report quality status, risks, and escalations to management and stakeholders. Ensure compliance with automotive quality standards and customer requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Engineering, Quality Management, Industrial Engineering, or equivalent, proven experience in operational quality leadership within the automotive industry, strong hands-on experience in manufacturing and serial production environments, demonstrated ability to manage crisis situations, escalations, and containment activities, experience leading teams and driving operational performance improvements. Experience: Significant experience in customer complaints management, fast reaction and acute quality issue resolution, internal defects management, production process quality improvement, experience with quality containment, root cause analysis, and corrective action implementation, wiring harness manufacturing experience is highly desirable. Communication: Strong leadership, communication, and stakeholder management skills, ability to work effectively in an international environment, French and/or Arabic are considered a plus but are not mandatory.</p><p></p></section>
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Company culture : <p><strong>CGI Technologies and Solutions Morocco</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its operations. A close management approach fosters guidance, empowerment and skills development within a supportive environment. This dynamic is reinforced by a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. It is complemented by an <strong>innovation dimension</strong> that encourages adaptability and initiative, while a more moderate <strong>competitive component</strong> supports a balanced results-driven mindset.
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<br> Job : <p>As part of our development, we are recruiting a contract manager/editor.</p><br><br><p><br>Functions and responsibilities<br>- Drafting, formatting, reviewing, and correcting:<br>o Framework agreements<br>o Contracts<br>o Appendices A to D<br>o Amendments<br>o Special Conditions<br>o Negotiation table (participate in negotiation meetings and update the table)<br>o Flowdowns<br>o Special Conditions<br>- Drafting of confidentiality agreements and mandates confirmations, steps that must be taken urgently as they precede the arrival of subcontractors.<br>- Drafting of procedures, and their updates<br>- Updating contract templates following:<br>o Changes in:<br> Canadian laws<br> CGI Management Framework<br> The 'Security and Acceptable Use Policy', reviewed annually by CGI (Appendix B of subcontracting contracts)<br> Etc.<br>- Methodical filing of Tasks and SharePoint. All documents, processes, actions taken, emails must be listed and secured there, as they serve as a reference and stepping stone during internal and external audits.<br>- Upon arrival for work: collect and validate the required insurance certificates as stipulated in subcontracting contracts:<br>o Commercial General Liability Insurance,<br>o Professional Errors and Omissions Insurance, and<br>o Any other insurance required by the Client, e.g., cybersecurity.<br> Collect insurance renewals from firms or subcontractors.</p><br><br> <br> <br> Required profile : <p>KEY SKILLS:<br>- Disciplined, wanting to understand and adhere to the Management Framework<br>- Tools:<br>o Word<br>o Excel<br>o Power Point<br>o SharePoint<br>o Strong interest in learning new tools to perform better within the Team<br>- Express oneself clearly and concisely<br>- Positive approach in interactions<br>- French and English: well mastered in writing and speaking<br>- Ability to work under pressure<br>- Assets:<br>o Previous experience in contract drafting<br>o Knowledge of Canadian laws.</p><br><br><br><p>CGI is an inclusive employer and considers applications from people with disabilities and the career development of men and women.</p><br><br><br> <br><br> </div>
<p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events.</p><p><strong>Desired Candidate Profile</strong></p><p><u>EDUCATION QUALIFICATIONS AND EXPERIENCE:</u><br>Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory)<br>Three (0-3) in Medical Representative, Key Account Manager or Similar<br>One (1) preferably in Pharmaceuticals</p><p><u>TECHNICAL SKILLS:</u><br>MS Office - Working knowledge<br>CRM / Call Report - Working knowledge</p><p><u>KEY ATTRIBUTES:</u><br>Market Knowledge<br>Flexibility and tolerance for ambiguity<br>Technical /Professional skills<br>Consumer relevancy<br>Capacity for and resistance to stress<br>Industry knowledge<br>Problem solving<br>Active listening<br>Curiosity/learning agility<br>Information seeking<br>Informal communication skills</p><p><u>ASPEN COMPETENCIES:</u><br>BUSINESS Foster Consumer & Customer Commitment Makes Good Decision<br>PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change<br>SELF Continuously Grow & Develop Contribute Special Expertise</p>
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Job : <p>Develop sales of laboratory equipment and solutions to the agri-food and agricultural industries.<br>Manage, develop, and retain a portfolio of strategic clients.<br>Provide technical advice, prepare commercial offers, and follow up with clients.<br>Conduct competitive intelligence and regular reporting to management.</p><br><br> <br> <br> Required profile : <p>University degree (Bac+5), training in agricultural and food industries or equivalent field.<br>Minimum of 3 years of experience in selling animal feed laboratory equipment, or as a lab manager in the same sector.<br>Active client portfolio in the animal feed industry.<br>Excellent command of French and basic knowledge of English.<br>Ability to respond to tenders from various organizations in the sector.<br>Geographical mobility on a national level: prospecting and client proximity.<br>Results-oriented, excellent interpersonal skills, and a commercial drive.<br>Ready to take on the challenge? Apply now</p><br><br><p>qualite@professional-labo.com<br> </p><br><br> <br><br> </div>
<p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events.</p><p><strong>Desired Candidate Profile</strong></p><p><u>EDUCATION QUALIFICATIONS AND EXPERIENCE:</u></p><p>Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory)</p><p>Three (0-3) in Medical Representative, Key Account Manager or Similar</p><p>One (1) preferably in Pharmaceuticals</p><p><u>TECHNICAL SKILLS:</u></p><p>MS Office - Working knowledge</p><p>CRM / Call Report - Working knowledge</p><p><u>KEY ATTRIBUTES:</u></p><p>Market Knowledge</p><p>Flexibility and tolerance for ambiguity</p><p>Technical /Professional skills</p><p>Consumer relevancy</p><p>Capacity for and resistance to stress</p><p>Industry knowledge</p><p>Problem solving</p><p>Active listening</p><p>Curiosity/learning agility</p><p>Information seeking</p><p>Informal communication skills</p><p><u>ASPEN COMPETENCIES:</u></p><p>BUSINESS Foster Consumer & Customer Commitment Makes Good Decision</p><p>PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change</p><p>SELF Continuously Grow & Develop Contribute Special Expertise</p>
<p>Reporting directly to the CPD General Manager, you will lead our integrated, end-to-end category and business development strategy across O+O channels in Morocco. Category & GTM Strategy: Define the total beauty category roadmap and drive winning Go-To-Market plans. Retailer Collaboration: Build strategic, joint business partnerships with key retailers at a Top-to-Top level. Revenue Growth Management (RGM): Drive sustainable, profitable category growth. Merchandising Excellence: Elevate the in-store shopper experience and brand expression at the point of sale.</p><p><strong>Desired Candidate Profile</strong></p><p>We are looking for a highly experienced, strategic leader with an entrepreneurial mindset and a track record of driving commercial success. Category Vision & Growth Management Engaging Selling & Retailer Collaboration Data-Driven Decision Making Joint Business Plan Design Stakeholder Management (These core skills are aligned with the L'Or al Skills Library )</p>
<p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE:<br>Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory)<br>Three (0-3) in Medical Representative, Key Account Manager or Similar<br>One (1) preferably in Pharmaceuticals<br>TECHNICAL SKILLS:<br>MS Office - Working knowledge<br>CRM / Call Report - Working knowledge<br>KEY ATTRIBUTES:<br>Market Knowledge<br>Flexibility and tolerance for ambiguity<br>Technical /Professional skills<br>Consumer relevancy<br>Capacity for and resistance to stress<br>Industry knowledge<br>Problem solving<br>Active listening<br>Curiosity/learning agility<br>Information seeking<br>Informal communication skills<br>ASPEN COMPETENCIES:<br>BUSINESS<br>Foster Consumer & Customer Commitment<br>Makes Good Decision<br>PEOPLE<br>Communicate Effectively<br>Dealing with ambiguity/ Embrace change<br>SELF<br>Continuously Grow & Develop<br>Contribute Special Expertise</p>
<p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events.</p><p><strong>Desired Candidate Profile</strong></p><h2>EDUCATION QUALIFICATIONS AND EXPERIENCE:</h2><ul><li>Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory)</li><li>Three (0-3) in Medical Representative, Key Account Manager or Similar</li><li>One (1) preferably in Pharmaceuticals</li></ul><h2>TECHNICAL SKILLS:</h2><ul><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li></ul><h2>KEY ATTRIBUTES:</h2><ul><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li></ul><h2>ASPEN COMPETENCIES:</h2><h3>BUSINESS</h3><ul><li>Foster Consumer & Customer Commitment</li><li>Makes Good Decision</li></ul><h3>PEOPLE</h3><ul><li>Communicate Effectively</li><li>Dealing with ambiguity/Embrace change</li></ul><h3>SELF</h3><ul><li>Continuously Grow & Develop</li><li>Contribute Special Expertise</li></ul>
<p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events.</p><p><strong>Desired Candidate Profile</strong></p><h2>EDUCATION QUALIFICATIONS AND EXPERIENCE:</h2><ul><li>Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory)</li><li>Three (0-3) in Medical Representative, Key Account Manager or Similar</li><li>One (1) preferably in Pharmaceuticals</li></ul><h2>TECHNICAL SKILLS:</h2><ul><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li></ul><h2>KEY ATTRIBUTES:</h2><ul><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li></ul><h2>ASPEN COMPETENCIES:</h2><h3>BUSINESS</h3><ul><li>Foster Consumer & Customer Commitment</li><li>Makes Good Decision</li></ul><h3>PEOPLE</h3><ul><li>Communicate Effectively</li><li>Dealing with ambiguity/Embrace change</li></ul><h3>SELF</h3><ul><li>Continuously Grow & Develop</li><li>Contribute Special Expertise</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory)</li><li>Three (0-3) in Medical Representative, Key Account Manager or Similar</li><li>One (1) preferably in Pharmaceuticals</li><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li><li>BUSINESS Foster Consumer & Customer Commitment</li><li>Makes Good Decision</li><li>PEOPLE Communicate Effectively</li><li>Dealing with ambiguity/Embrace change</li><li>SELF Continuously Grow & Develop</li><li>Contribute Special Expertise</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory)</li><li>Three (0-3) in Medical Representative, Key Account Manager or Similar</li><li>One (1) preferably in Pharmaceuticals</li></ul><strong>TECHNICAL SKILLS:</strong><ul><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li></ul><strong>KEY ATTRIBUTES:</strong><ul><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li></ul><strong>ASPEN COMPETENCIES:</strong><ul><li><strong>BUSINESS</strong><ul><li>Foster Consumer & Customer Commitment</li><li>Makes Good Decision</li></ul></li><li><strong>PEOPLE</strong><ul><li>Communicate Effectively</li><li>Dealing with ambiguity/ Embrace change</li></ul></li><li><strong>SELF</strong><ul><li>Continuously Grow & Develop</li><li>Contribute Special Expertise</li></ul></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory)</li><li>Three (0-3) in Medical Representative, Key Account Manager or Similar</li><li>One (1) preferably in Pharmaceuticals</li><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li><li>BUSINESS Foster Consumer & Customer Commitment</li><li>Makes Good Decision</li><li>PEOPLE Communicate Effectively</li><li>Dealing with ambiguity/Embrace change</li><li>SELF Continuously Grow & Develop</li><li>Contribute Special Expertise</li></ul><p></p></section>
<p>The Technical Support Manager is responsible for leading a team of analysts providing 1st level support for Oracle Hospitality and F&B product suites (including, Opera, Simphony, RES 3700, Materials Control, R&A etc.) and associated interfaces.</p><p><strong>Duties & Responsibilities</strong></p><ul><li>Lead, mentor, and develop a team of Technical Support Analysts.</li><li>Oversee resolution of complex customer scenarios.</li><li>Act as escalation point for high-priority issues.</li><li>Monitor KPIs and drive operational excellence.</li><li>Ensure consistent use of ICCP Ticketing system.</li><li>Collaborate with Product, Development, Consulting teams.</li><li>Align with Oracle’s 24x7 support standards and strategy.</li><li>Represent support in customer and executive briefings.</li><li>Plan resources and schedules for 24x7 readiness.</li><li>Provide subject-matter expertise in strategic projects.</li></ul><p><strong>Knowledge, Skills & Abilities</strong></p><ul><li>5 – 7 years technical support experience, 2+ years in management.</li><li>Strong understanding of Oracle Hospitality and F&B applications.</li><li>Experience in IT systems administration and POS solutions.</li><li>Graduate degree in technical, hospitality or business field.</li><li>Experience managing customer-facing operations in 24x7 environment.</li><li>Strong problem-solving and escalation handling.</li><li>Knowledge of SQL and OS desirable.</li><li>Familiarity with ITIL/service delivery best practices desirable.</li></ul><p><strong>Other Requirements</strong></p><ul><li>Proven leadership and coaching skills.</li><li>Desire to deliver world-class customer service.</li><li>Excellent English and French communication; other languages an advantage.</li><li>Effective with stakeholders at all levels.</li><li>Shift flexibility (nights, weekends, holidays).</li><li>Organizational skills, ability to manage competing priorities.</li></ul><p><strong>Abilities</strong></p><ul><li>Ability to represent Oracle with customers and executives.</li><li>Cross-cultural management skills.</li><li>Creative thinker with continuous improvement mindset.</li><li>Self-starter with resilience and results focus.</li><li>Manage stress, deadlines, and team morale.</li></ul><p>Note: Leadership role in 24x7 environment. Weekend and shift flexibility required.</p><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing EMAIL_ADDRESS or by calling PHONE_NUMBER in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><p>Leads a specialized area which may have diverse functional elements. Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management. Bachelors degree as well as at least 3 years Client Relations experience or appropriate related experience at Oracle. In addition, a proven track record of excellent problem solving and research skills, and excellent communication skills, while projecting a positive, professional image. Because of the nature of this position, you should have excellent communication skills, as well as the ability to provide leadership and direction to a professional team. As a Manager, you will demonstrate good judgment in the balancing of customer, employee, and company objectives. Your role will have an important part in the development and execution of the Client Relations yearly business plan. In addition, you will be responsible for establishing, implementing, and communicating departmental objectives and service levels. As a manager, you will be responsible for preparing and presenting employee performance appraisals on a regular basis. You will always be prepared to act as a company spokesperson to outside customers regarding their needs and inquiries.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5 – 7 years technical support experience, 2+ years in management.</li><li>Strong understanding of Oracle Hospitality and F&B applications.</li><li>Experience in IT systems administration and POS solutions.</li><li>Graduate degree in technical, hospitality or business field.</li><li>Experience managing customer-facing operations in 24x7 environment.</li><li>Strong problem-solving and escalation handling.</li><li>Knowledge of SQL and OS desirable.</li><li>Familiarity with ITIL/service delivery best practices desirable.</li><li>Proven leadership and coaching skills.</li><li>Desire to deliver world-class customer service.</li><li>Excellent English and French communication; other languages an advantage.</li><li>Effective with stakeholders at all levels.</li><li>Shift flexibility (nights, weekends, holidays).</li><li>Organizational skills, ability to manage competing priorities.</li><li>Ability to represent Oracle with customers and executives.</li><li>Cross-cultural management skills.</li><li>Creative thinker with continuous improvement mindset.</li><li>Self-starter with resilience and results focus.</li><li>Manage stress, deadlines, and team morale.</li><li>Bachelors degree as well as at least 3 years Client Relations experience or appropriate related experience at Oracle.</li><li>Proven track record of excellent problem solving and research skills, and excellent communication skills, while projecting a positive, professional image.</li><li>Excellent communication skills, as well as the ability to provide leadership and direction to a professional team.</li><li>Good judgment in the balancing of customer, employee, and company objectives.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b><br></b></p><p> </p> <p> </p> <div> <div> <div> <p> <u><font dir="auto" ><font dir="auto" ><b>PRIMARY OBJECTIVE:</b></font></font></u> <span> </span> </p> </div> <div> <p> <span><font dir="auto" ><font dir="auto" >The Spa Receptionist ensures an excellent welcome to clients, organizes the link for treatment bookings between clients and spa therapists.</font></font></span> </p> </div> <p> </p> <p> <u><font dir="auto" ><font dir="auto" >PRIMARY FUNCTIONS:</font></font></u> </p> </div> <div> <p> </p> </div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >She will be constantly concerned with the quality of her work and customer satisfaction.</font></font></span> </p> </li> </ul> </div> </div> <div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Assisting clients with their needs and expectations</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >She must have a smile, be friendly.</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Impeccable attire and makeup</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >She will have a keen sense of hygiene and safety.</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Ensuring the proper upkeep and atmosphere of the institute's reception area:</font></font></span> </p> </li> </ul> </div> </div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Cleanliness</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >The scents</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Background music</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Marketing the services provided at the Spa</font></font></span> </p> </li> </ul> </div> <div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Mastering the different benefits</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Ensure the proper implementation of cabin schedules</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Ensure compliance with hygiene rules</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Report any anomalies, malfunctions or remarks to the manager and/or assistant in the logbook (handover register).</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >manage the booking schedule for the different services</font></font></span> </p> </li> </ul> </div> </div> <div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Ensure that all services are invoiced (no exceptions are permitted).</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Ensure that the evening closing is correct and properly recorded on the system.</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >To ensure product collection in the absence of the responsible assistant.</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >ensuring the proper management of skincare products:</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >use collection and transfer vouchers for any product from the conomat.</font></font></span> </p> </li> </ul> </div> </div> <div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Please respect the collection times on Monday and Friday.</font></font></span> </p> </li> </ul> </div> <div> <p> </p> </div> <div> <p> <u><font dir="auto" ><font dir="auto" ><b>SECONDARY MISSIONS:</b></font></font></u> </p> </div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Adhere to Four Seasons Standards</font></font></span> </p> </li> </ul> </div> </div> <div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Respect hygiene and safety standards</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Participate in departmental meetings</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >To demonstrate a high level of ethics, integrity and professionalism in all situations</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Working in harmony with colleagues and superiors</font></font></span> </p> </li> </ul> </div> </div> <p> </p> <p> </p> <p> </p> <p> </p></div></section>
<p>Reporting to the LTSA Project Manager, the Resident Engineer will provide on-site technical support to the client s Operations and Maintenance team, helping to ensure the safe, reliable and efficient operation of Mitsubishi Power equipment under a Long-Term Service Agreement. This is a development-focused role, suited to a junior to mid-level engineer with a background or strong interest in Instrumentation and Control, automation, electrical engineering, commissioning, start-up or industrial operations. You will be trained and supported to develop into a resident I&C and reliability specialist, acting as a key technical interface on site and helping to resolve operational issues, support maintenance activities and improve equipment availability.</p><p>What will you do in the role?</p><ul><li>Provide resident on-site technical support, with a focus on Instrumentation and Control, control systems and unit operation.</li><li>Act as a primary technical interface with the client s Operations and Maintenance team, providing day-to-day technical support and coordination.</li><li>Support rapid troubleshooting, root cause analysis and corrective actions for operational, instrumentation and control system issues.</li><li>Help protect unit availability by identifying technical risks, escalating issues appropriately and supporting effective resolution.</li><li>Support planned, preventive and corrective maintenance activities under the LTSA.</li><li>Develop capability in diagnostics of sensors, actuators, field instrumentation, control loops, control logic and system behaviour.</li><li>Analyse unit performance, trips, derating events and operational trends to help identify root causes and reliability improvements.</li><li>Contribute to control system optimisation, alarm management, tuning and wider reliability improvement activities.</li><li>Support spare parts stock management, including identifying critical spares, monitoring inventory and coordinating replenishment to reduce downtime risk.</li><li>Help prepare planned outages, including scope definition, scheduling, resource planning and technical coordination.</li><li>Act as the initial site coordinator during unplanned maintenance events, helping to structure the response until dedicated outage support is mobilised.</li><li>Liaise with the client, internal project teams, OEM specialists and remote technical support to ensure clear communication and efficient issue resolution.</li><li>Prepare technical updates, issue logs and progress reports for the LTSA Project Manager and wider project team.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>What are we looking for?</h2><ul><li>Graduate-level education in an engineering discipline, ideally Instrumentation and Control, Automation, Electrical Engineering, Mechatronics, Mechanical Engineering or a related field.</li><li>A background or strong interest in I&C, automation, electrical systems, control systems or industrial operations.</li><li>Basic understanding of DCS systems, field instrumentation, sensors, actuators and control loops.</li><li>General understanding of gas turbines, generators, rotating equipment or power generation technology would be beneficial.</li><li>Exposure to commissioning, start-up, operations, maintenance, field service or industrial engineering would be advantageous.</li><li>Strong analytical and troubleshooting skills, with a structured approach to problem-solving.</li><li>A hands-on mindset and willingness to work in a site-based environment.</li><li>Good communication skills, with the confidence and professionalism to work directly with client teams.</li><li>Good time management and coordination skills, with the ability to support multiple technical priorities.</li><li>Fluency in business English.</li><li>Good working knowledge of Microsoft Office, including Word, Excel and PowerPoint.</li><li>Knowledge of MS Project would be advantageous.</li><li>A professional, collaborative and self-driven approach, with high standards of safety, integrity and ownership.</li></ul>