E-marketing Jobs in Morocco
1769 Jobs Found
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<p><strong>Publication date :</strong> Jul 24, 2026, 12:00AM</p><br><br><p><strong>Contract duration : </strong></p><br><br>Vidéo EVP<br>Déclaration de mission de l'entreprise<p>Lorsque vous êtes prêt, Orange Business est là pour vous accompagner !<br>Nous sommes un intégrateur réseau et digital qui comprend l’ensemble de la chaîne de valeur du monde numérique, permettant à nos clients de se concentrer sur les initiatives stratégiques qui façonnent leur activité.<br>Chaque jour, vous collaborerez avec une équipe dédiée à fournir des solutions globales, cohérentes et durables, où que nos clients opèrent. Avec plus de 30 000 salariés en Asie, dans les Amériques, en Afrique et en Europe, nous offrons un environnement dynamique pour développer et perfectionner vos compétences dans un secteur riche en défis et opportunités passionnants.</p><br><br>À propos du rôle<p><span><span>Nous recherchons, un(e) assistant(e) ayant pour principale mission d’assister les ingénieurs commerciaux dans leur activité quotidienne.</span></span><br></p><br><br><ul><li><span><span>Vous participez à la rédaction des appels d'offres et des offres complexes</span></span></li><li><span><span>Vous rédigez et envoyez les propositions de prix</span></span></li><li><span><span>Vous classezles propositions envoyées</span></span></li><li><span><span>Vous prenez contact avec les partenaires / fournisseurs pour obtenir les prix d'achat</span></span></li><li><span><span>Vous calculez les marges et éditez des tableaux de bord</span></span></li><li><span><span>Vous traitez les commandes (dosser administratif et financier)</span></span></li><li><span><span>Vous faites l'interface avec les équipes ADV et logistique principalement</span></span></li><li><span><span>Vous relancez les clients</span></span></li></ul><br><p><span><span>Le tout, dans le respect des règles administratives, juridiques, financières, éthiques et commerciales fixées par la BU.</span></span></p><br><br>À propos de vous<p><span><span>Vous maîtrisez les outils bureautiques classiques (Excel, Word, …)</span></span><br><span><span>Dynamique, doté(e) d'un excellent relationnel, vous êtes passionné(e) par votre métier et avez le goût du service.</span></span></p><br><br><p><span><span>Nous avons donc besoin de quelqu’un de polyvalent et de proactif.</span></span><br><span><span>L’autonomie et la prise d’initiative sont des qualités requises pour maitriser au mieux ce poste.</span></span></p><br><br><p>You bring passion, energy, taste for exploration and adaptability. You seek the opportunity to expand your knowledge and develop new skills.</p><br><br>Informations supplémentaires<p><strong>• Opportunités mondiales:</strong> Travailler au sein d’équipes multinationales avec la possibilité de collaborer avec des collègues et des clients du monde entier..<br><strong>• Environnement de travail flexible:</strong> Horaires flexibles et possibilité de combiner travail au bureau et à domicile (modalités hybrides).<br><strong>• Développement professionnel:</strong> Programmes de formation et opportunités de montée en compétences ou de reconversion.<br><strong>• Évolution de carrière:</strong> Possibilités de progression interne et de mobilité au sein d’Orange.<br><strong>• Culture bienveillante et audacieuse:</strong> Programmes de santé et de bien-être, initiatives en faveur de la diversité et de l’inclusion, actions de Responsabilité Sociétale des Entreprises (RSE) et événements de lien avec les salariés.<br><strong>• Programmes de récompenses:</strong> Programme de parrainage.</p><br><br>Égalité des chances en matière d'emploi<p>Quel que soit votre âge, votre identité de genre, votre origine ethnique, votre religion/croyance, votre orientation sexuelle, votre situation matrimoniale, votre neurotype, votre handicap, votre statut de vétéran ou votre apparence, nous encourageons la diversité au sein de nos équipes, car elle constitue une force pour le collectif et un vecteur d’innovation. Le groupe Orange est une entreprise inclusive et égalitaire : n’hésitez pas à nous faire part de vos besoins spécifiques.</p><br><br>Récompenses..<p> At Orange, only your skills matter.
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<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
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<span></span><p><strong><span>Purpose & Overall Relevance for the Organization:</span></strong></p><br>
<p><span>This role is critical to supporting the profitability of the business for EMC DTC Morocco by focusing on allocation, in-season trading, inventory management, and maximizing profit through agile, data-driven decision-making across the Value stores and Ecom platform. The role will contribute to the execution of commercial strategies, leveraging smart and comprehensive views of marketplace trends and trading performance. The role emphasizes quick action to capitalize on opportunities, driving revenue and margin improvement across the EMC DTC business which includes Retail & ecom.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <p><strong><span>Pre-Season Strategy & OTB Planning</span></strong></p><br>
<ul>
<li><span>Translate the seasonal brand and commercial strategy into clear channel level range and allocation assortment plans for the market, and store cluster.</span></li>
<li><span>Partner closely with Planning and Buying to align pre-season assumptions on demand, launch depth, phasing, stock turns and sell through targets.</span></li>
<li><span>Support the development of seasonal OTB and intake plans by providing market specific allocation and availability insights across channels.</span></li>
<li><span>Define success metrics for launches, seasonal conversion, and key campaign moments, ensuring clarity ahead of season start.</span></li>
</ul> <p><strong><span>In-Season Trading:</span></strong></p><br>
<ul>
<li><span>Monitor daily and weekly sales performance to identify opportunities for quick action on fast-selling products and mitigate risks on slow-moving inventory.</span></li>
<li><span>Execute launches, seasonal conversion, and key campaign moments, ensuring clarity ahead of the trade moment.</span></li>
<li><span>Develop and execute in-season trading strategies to capture demand at optimal margins and outpace competitors in key categories.</span></li>
<li><span> Lead markdown, promotion, and replenishment decisions to maximize sell-through and profitability.</span></li>
<li><span>Drive inventory clearance strategies to maintain healthy stock levels across retail & e-commerce channels.</span></li>
<li><span>Collaborate with cross-functional teams to align inventory movement with consumer demand and market trends.</span></li>
<li><span>Ensure alignment of stock allocations and replenishments with channel-specific performance goals.</span></li>
<li><span>Implement pricing strategies that drive profitability while maintaining competitiveness.</span></li>
<li><span>Build scalable foundations for future growth by implementing best practices and innovative solutions.</span></li>
<li><span>Contribute to the development of key planning reports and be responsible for its implementation and adoption in channels.</span></li>
</ul> <p><strong><span>Cross-Functional Collaboration:</span></strong></p><br>
<ul>
<li><span>Work closely with Planning, Buying, Finance, Demand planning, SCM & operations teams to ensure alignment of trading actions with broader business strategies.</span></li>
</ul> <p><strong><span>Key Relationships: </span></strong></p><br>
<ul>
<li><span>Planning</span></li>
<li><span>Buying</span></li>
<li><span>Operations</span></li>
<li><span>Brand</span></li>
<li><span>Finance</span></li>
<li><span>Supply Chain</span></li>
<li><span>Franchise sales</span></li>
<li><span>EM Hub Merchandising, Ecom & Franchise team</span></li>
</ul> <p><strong><span>Knowledge, Skills and Abilities</span></strong><span>: </span></p><br>
<ul>
<li><span>High degree of commercial and business acumen </span></li>
<li><span>Strong time-management, planning and organizational skills </span></li>
<li><span>Ability to multi-task in a dynamic environment and challenge the status quo</span></li>
<li><span>Leadership and influencing skills</span></li>
<li><span>Advanced user of MS Office suite of products</span></li>
<li><span>Fluent in English</span></li>
<li><span>Advanced knowledge of Retail Management Systems</span></li>
<li><span>Strong analytical skills</span></li>
<li><span>Structured, organised and process orientated</span></li>
<li><span>Attention to detail as error in analysis will have crucial impact to business</span></li>
<li><span>Ability to work effectively within a team environment and under pressure<br> </span></li>
</ul> <p><strong><span>Requisite Education and Experience / Minimum Qualifications: </span></strong></p><br> <p><span>University degree in business/Finance/Merchandising.<br>Merchandising Experience: Minimum 3 years<br></span></p><br> </div>
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<br>Description de l'entreprise<br><br><p>Écrin emblématique de la capitale marocaine, le Sofitel Rabat Jardin des Roses incarne l'élégance française sublimée par l'art de vivre marocain. Niché au cœur de 8 hectares de jardins luxuriants, l'hôtel offre un environnement inspirant où se rencontrent hospitalité, culture et excellence.<br>Doté de chambres et de suite récemment rénovées, de plusieurs restaurants aux univers variés, d'un spa d'exception avec piscine couverte chauffée, d'installations sportives et d'espaces événementiels prestigieux, le Sofitel Rabat Jardin des Roses accueille une clientèle internationale exigeante, aussi bien loisirs que corporate.<br>Rejoindre le Sofitel Rabat Jardin des Roses, c'est intégrer une Maison où la passion du service, l'élégance relationnelle et l'esprit d'équipe façonnent chaque expérience. Porté par les valeurs du groupe Accor, notre établissement valorise les talents, encourage l'évolution professionnelle et cultive un environnement de travail inspirant, multiculturel et profondément humain.</p><br><br>Description du poste<br><br><p>Notre établissement, reconnu pour son élégance intemporelle, son service personnalisé et son expérience client d’un raffinement absolu, recherche un Directeur Commercial capable d’incarner l’excellence et de porter notre vision à un niveau supérieur.<br>Nous recherchons un leader inspirant, doté d’une forte culture du luxe, capable de développer des stratégies ambitieuses et de créer des partenariats exclusifs dans un environnement où chaque détail compte.<br>Vos responsabilités</p><br><ul><li>Concevoir et piloter la stratégie commerciale globale afin de renforcer le positionnement premium de l’hôtel.</li><li>Développer les segments stratégiques : Corporate haut de gamme, MICE, Loisirs luxe, marchés internationaux.</li><li>Identifier de nouvelles opportunités de croissance et créer des offres exclusives adaptées à une clientèle exigeante.</li><li>Nouer et entretenir des relations privilégiées avec les acteurs clés du secteur : agences de voyages de luxe, multinationales, ambassades, organisateurs d’événements haut de gamme..</li><li>Représenter l’hôtel lors de salons internationaux, événements VIP et actions de promotion à forte visibilité.</li><li>Superviser et inspirer l’équipe commerciale (Sales, Events, Réservations) en instaurant une culture d’excellence, d’innovation et de performance.</li><li>Piloter les indicateurs clés et proposer des stratégies tarifaires en collaboration avec le Revenue Manager.</li><li>Travailler en synergie avec le département Marketing pour renforcer l’image de marque et assurer une présence digitale élégante et cohérente.</li><li>Garantir une expérience client irréprochable, en accord avec les standards les plus élevés de l’hôtellerie de luxe.</li></ul><br>Qualifications<br><br><p>Sens du service - Elegance relationnelle - Esprit d'équipe - Passion client - Rigueur - Adaptabilité - Sens du détail - Dynamisme - Professionnalisme - Communication - Esprit Heartist® - Excellence opérationnelle Votre profil • Formation supérieure Bac+5 en commerce, management hôtelier ou équivalent. • Expérience confirmée dans un poste similaire au sein d’un hôtel de luxe ou d’un groupe hôtelier international. • Maîtrise parfaite des techniques de vente et de négociation dans l’univers du luxe. • Leadership naturel, vision stratégique et sens aigu de la performance. • Excellentes compétences relationnelles, sens du protocole et élégance professionnelle. • Maîtrise du français et de l’anglais ; une troisième langue est un atout distinctif. • Connaissance approfondie des marchés internationaux et des attentes d’une clientèle premium.</p><br> </div>
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<span></span><p><span><span>RIBATIS</span></span><span><span><span> , Opérateur de la transformation digitale dans le domaine du </span></span></span><span><span>#eGOV</span></span><span><span><span>, cherche à </span></span></span><span><span>#Recruter</span></span><span><span><span> un </span></span></span><span><span>#INGENIEUR</span><span><span>de</span></span><span>#AVANT_VENTE</span></span><span><span>#IT</span></span><span><span><span> :</span></span></span><br></p><br><b><span><span><span>- Missions</span></span></span></b><span><span><span><span><b>:</b></span></span></span></span><br><br><p><span><span><span><span><span><span><span>·</span></span></span><span><span><span>Apporter son <b>expertise</b> et
rédiger des <b>préconisations d'adaptation de l'offre et des stratégies
commerciales </b>;</span></span></span><br></span></span></span></span></p><br><p><span><span><span>·</span></span></span><span><span><span>Établir une <b>veille technologique
et économique</b> du marché ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Participer à des <b>salons,
conférences</b> dans le but de représenter son entreprise et d'obtenir des
informations sur le marché ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Comprendre les <b>besoins des
clients</b> ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Identifier les <b>appels d'offres
publics et consultations restreintes</b> correspondant à nos domaines
d'expertise et y répondre ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Analyser et chiffrer les <b>propositions</b> ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Étudier et analyser les <b>techniques
de gestion et d'organisation de la concurrence</b> ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Accompagner et conseiller <b>les
commerciaux sur le terrain auprès des clients</b> afin de les aider à <b>affiner
leur argumentaire de vente </b>;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Effectuer un <b>reporting des
actions réalisées </b>;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Développer des <b>outils de
présentation et de démonstration</b> pour soutenir les équipes commerciales ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Établir des <b>relations avec les
partenaires stratégiques</b> pour des projets collaboratifs ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Participer à l'élaboration de <b>supports
marketing et techniques</b> pour promouvoir les offres ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Assurer la <b>liaison entre les
clients et les équipes internes</b> pour garantir la satisfaction et la qualité
des services.</span></span></span><br></p><br><p><span><span><span><span><span><span><span>---------------------</span></span></span><br></span></span></span></span></p><br><span><br><span><span>Pour toute personne intéressée, prière de nous adresser vos candidatures sur </span></span></span><span><span>rh@ribatis.com</span></span><span><span><span> en précisant au niveau de l'objet de l'émail l'offre pour laquelle vous postulez.</span></span></span><br><p><span><span><span><span><span><span>#Hiring</span></span><span><span><span>#Ingenieur_avant_vente_IT</span></span><span><span>#IngenieuravantventeIT</span></span></span><br></span></span></span></span></p><br><br><span>Profil<span><span><b><span><span><span><span><span>- Formation initiale</span></span></span></span></span></b><span><span><span><span><span><span><b>: </b>BAC+5 SCIENTIFIQUE OU COMMERCIAL</span></span></span></span></span></span></span></span><br><span><span><b><span><span><span><span>- Expérience</span></span></span></span></b><span><span><b><span><span>:</span></span></b><span><span><span><span><span><span>Au moins une année probante dans un poste équivalent</span></span></span></span></span></span></span></span></span></span><br><br><b><span><span>- Savoir faire : </span></span><span><span><span><span><span><span>Une personne qui</span></span></span></span></span></span></b><br><span><span>• S'adapte aux différents environnements technologiques;<br></span></span></span> </div>
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Job : <p>We are recruiting - HR Back-office Officer</p><br><br><p>As part of a new need, we are looking for an HR Back-office Officer to join a dynamic HR team and contribute to the management and optimization of HR processes.</p><br><br> <br> <br> Required profile : <p>Profile sought:</p><br><br><p>Bachelor's degree minimum in Human Resources / Management, ideally a Master's in Human Resources<br>3 to 5 years of experience in an HR / Personnel Administration environment<br>Professional / fluent English essential<br>Very good command of digital HR tools and digital environments<br>Preliminary knowledge of Artificial Intelligence applied to HR<br>Good command / solid knowledge of labor legislation<br>Agile, independent, organized profile, comfortable in an evolving environment<br>If you are interested and match the profile, do not hesitate to send us your CV.</p><br><br><p>Applications that meet the criteria will be carefully reviewed.</p><br><br><p>#Recruitment #Hiring #HR #HumanResources #HRJobs #RessourcesHumaines #RH #TalentAcquisition #JobOpportunity #Morocco</p><br><br> <br><br> </div>
<p>Concentrix is an international company present in more than 70 countries. We specialize in improving the customer experience and optimizing business processes, helping organizations transform and achieve excellence in an inclusive, collaborative, and innovative environment.</p><p>Your mission as a Customer Service Representative:</p><p>Your primary responsibility will be to be the privileged point of contact for our clients. Your duties will include:</p><ul><li>Assisting prospects and clients in resolving issues and providing information.</li><li>Actively contributing to promoting our brand image and strengthening customer satisfaction.</li><li>Effectively managing complaints.</li><li>Being a true ambassador of excellence in customer service.</li></ul><p>How will you do it?</p><p>Through incoming calls, emails, correspondence, and potentially social media interactions. No cold calling or sales calls!</p><p>What we offer:</p><p>At Concentrix, the recognition and development of our talents is a priority.</p><ul><li>Remuneration and benefits:</li><li>Spanish language bonus.</li><li>Performance bonuses.</li><li>Attendance and punctuality bonus from 12 months.</li><li>Special Aid Al Adha bonus.</li><li>Flexible working hours with the possibility of teleworking after the integration period.</li><li>Free access to the gym.</li><li>Company-provided transportation.</li><li>Social benefits:</li><li>Advantageous medical insurance + CNSS/AMO.</li><li>Supplementary retirement plan after one year of seniority.</li><li>Excellent working conditions:</li><li>Initial and continuous training.</li><li>A work environment that promotes quality of life at work.</li><li>Real opportunities for growth and professional development.</li></ul><p>Profile sought:</p><ul><li>Proficiency in Spanish, both oral and written.</li><li>Good command of computer tools.</li><li>Customer service orientation.</li><li>Active listening, empathy, and friendliness.</li><li>Analytical skills.</li><li>Ability to identify needs and anticipate solutions.</li></ul><p>Come to learn, develop professionally, and contribute to the success of our teams by applying your perseverance and customer orientation!</p><p>Our selection process:</p><ol><li>Telephone pre-selection: First interview with a member of the selection team to validate the job requirements.</li><li>In-person: Group presentation and tests: Company presentation, Q&A session, and written tests (French and computer skills).</li><li>Individual interview (30 minutes): In-depth conversation with a member of the selection team to assess your skills and align your professional goals with our company culture.</li></ol><p>Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction meet. We look forward to meeting you soon!</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proficiency in Spanish, both oral and written.</li><li>Good command of computer tools.</li><li>Customer service orientation.</li><li>Active listening, empathy, and friendliness.</li><li>Analytical skills.</li><li>Ability to identify needs and anticipate solutions.</li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Shared Services Center Manager, your role is to contribute to decision-making through data reports and analyses. As a Junior BI Analyst, you will be responsible for the design and development of BI or digital solutions using appropriate tools and technologies for end users. You will be responsible for the various phases, from requirements gathering and writing functional and technical specifications to delivery, monitoring, and support. Your main responsibilities will include: Data Analysis: Data Collection and Management: Identifying, collecting, and consolidating data from various sources. Ensuring data quality and integrity to guarantee accurate and reliable analyses. Identifying data anomalies to ensure optimal data sources for analysis. Report Creation and Reporting: Design and develop business intelligence (BI) solutions using appropriate tools and technologies to make them usable by end users. Ensure the updating and maintenance of reports and reporting. Continuous Improvement: Monitor technological and methodological developments in the field of business intelligence. Propose and implement continuous improvements to processes, tools, and practices to optimize the effectiveness and relevance of BI solutions. Strategic Monitoring: Track market trends and best practices in business intelligence. Identify opportunities for innovation and development to improve business performance through data analysis. Project Management: Take full responsibility for digital transformation and BI projects, from planning and execution to monitoring and closure, ensuring adherence to deadlines, budgets, and objectives. Collaborating with internal and external stakeholders to understand needs. Identifying project requirements, objectives, and constraints. Training and support: Creating various content materials (user guides, processes, etc.) using PowerPoint, SharePoint, or other formats. Providing user support and training on new reports and applications. Providing technical support to teams regarding the use of BI tools and digital applications. Maintenance within the defined scope.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Freshly graduated or with up to 2 years of experience, you have a higher education degree and have already held a similar position. Rigor, dynamism, and strong interpersonal skills are qualities that perfectly describe you. You are proficient in the following tools: Power BI, its languages, and external tools; SQL databases. Proficiency in the following tools is a plus: Power Apps, Power Automate, Excel, SharePoint</font></font></p>
<p>Purpose of the function To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value. Purpose of the job To drive profitable growth in the Hospitality business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA. Key assignments Develop the Hospitality customer portfolio in line with the IKEA for Business strategy and priorities. Build and maintain long-term relationships with key decision-makers and stakeholders within the Hospitality sector. Identify, qualify and develop new business opportunities and maintain a healthy sales pipeline. Understand customer needs, business challenges, project requirements and buying processes, and translate them into relevant IKEA opportunities. Lead customer opportunities from initial contact through needs assessment, solution development, proposals, negotiations and agreement. Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to deliver relevant IKEA solutions. Grow existing accounts through repeat business, cross-selling and identification of additional customer needs. Manage sales pipeline and follow up sales, conversion, profitability and agreed IKEA for Business KPIs. Build market knowledge by following Hospitality trends, customers, competitors and emerging opportunities. Share customer and market insights to improve the IKEA for Business offer, customer experience and ways of working.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Knowledge Hospitality sector, customer landscape and business opportunities.</li><li>B2B sales, Key Account Management and business development.</li><li>Solution selling and translating customer needs into IKEA solutions.</li><li>Good understanding of the value of functionality, form, quality, sustainability and affordability.</li><li>Commercial principles including sales, profitability, pricing and pipeline management.</li><li>Moroccan Hospitality market, key players and stakeholder landscape.</li><li>Passion for people, business and IKEA.</li><li>Driven by understanding customers and creating solutions that add value.</li><li>Energised by building relationships, networks and new business opportunities.</li><li>Motivated by making the IKEA offer relevant, accessible and affordable for business customers.</li><li>Entrepreneurial, proactive and comfortable taking ownership.</li><li>Curious and motivated by learning from customers and the market.</li><li>Driven to achieve results in line with IKEA values.</li><li>Enjoys working through collaboration and achieving results without formal authority.</li><li>Understands the customer s business and puts their needs at the centre.</li><li>Is self-starting and proactive, taking initiative and creating opportunities without waiting for direction.</li><li>Drives profitable growth while balancing customer value and IKEA goals.</li><li>Builds trust and long-term customer relationships.</li><li>Connects customer needs with simple, relevant and affordable IKEA solutions.</li><li>Influences stakeholders and moves opportunities forward without formal authority.</li><li>Connects people, functions and IKEA capabilities around the customer.</li><li>Challenges complexity and finds better ways of working.</li><li>Uses customer and market insights to identify new opportunities.</li><li>Takes ownership, acts with urgency and delivers results.</li><li>Bachelor s degree or equivalent in Business, Sales, Marketing, Hospitality Management, or a related field.</li><li>5+ years of relevant B2B sales, Key Account Management or Business Development experience, with significant experience in the Hospitality sector.</li><li>Proven experience working with hotels, resorts, restaurants, hospitality groups or similar hospitality businesses.</li><li>Proven track record in developing customer portfolios, generating new business and managing strategic customer relationships.</li><li>Experience managing complex sales cycles, projects and multiple customer stakeholders.</li><li>Strong understanding of the Moroccan Hospitality market, including key players, decision-makers and business dynamics.</li><li>Proven experience in solution selling, negotiation and pipeline management.</li><li>Strong digital skills and experience using CRM and sales management tools.</li><li>Fluent in French and English.</li><li>Willingness and ability to travel to customers and business locations as required.</li></ul>
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<span>Who are we?<br> SupportYourApp is a global intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, emails and chats; Escalating complex cases to the internal team; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent French & English skills (at least C1 for both spoken and written); At least 6 months of experience in customer and technical support role is a must; Experience with CRM systems; Experience handling customer issues in a ticket-based support environment across multiple channels, including email, phone, and chat.<br> Ability to learn and follow precise procedures; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer ( at least 16Gb of RAM ) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience supporting time and attendance software and/or workforce management systems from a support perspective, rather than solely as an end user.<br> Benefits: Fixed schedule: Monday–Friday, 8 AM–4 PM EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>The main tasks will be:</p><br><br><p><strong>1. Develop the architecture of a project area (TA):</strong></p><br><br><p>- Ensure the robustness of the DE and its work areas (CAD) and perform benchmarking</p><br><br><p>- Synthesize service data (BVH or SILH scope), feasibility, mandatory items, after-sales, assembly, style/product requests.</p><br><br><p>- Respect the priorities and deadlines agreed with business stakeholders (Architecture, zone referents...)</p><br><br><p>- Create digital definitions of parts and integrate them into the digital model.</p><br><br><p>- Guarantee the correct application of standard referential data and business rules.</p><br><br><p><strong>2- Lead architecture meetings (TA):</strong></p><br><br><p><strong>-</strong> Present the studies carried out and be proactive on identified challenges</p><br><br><p>- Lead meetings for their zone (Agenda, Minutes, and action tracking)</p><br><br><p><strong>3- Ensure architecture deliverables with contributing departments (TA):</strong></p><br><br><p><strong>-</strong> Formalize studies by distributing a summary document (Minutes of validation of decisions made...)</p><br><br><p><strong>4- Produce a silhouette deliverable (TA):</strong></p><br><br><p>At each milestone:</p><br><br><p>- Create style briefs for their zone (technical specifications for assigning constraints to style departments)</p><br><br><p>- Provide regulatory deliverables</p><br><br><p>- Analyze critical interfaces in collaboration with the layout teams.</p><br><br><p>- Ensure the S/T/P convergence of their zone by analyzing styles and proposing ways to align constraints and style</p><br><br><p>- Contribute to the development of the handover document with the layout teams.</p><br><br><p><strong>5- Formalize lessons learned (RETEX) and studies with summary documents (TA):</strong></p><br><br><p>Formalize lessons learned and identify areas for improvement</p><br><br><p><strong>-</strong> Capitalize on generic constructions</p><br><br> <br> Required profile : <ul><li>Master's degree (Bac +5) in engineering</li><li>Knowledge of vehicles (Platform & Top Hat)</li><li>Proficiency in performance standards and architecture tools</li><li>CAD skills: CATIA (PLM)</li><li>Good communication and negotiation skills</li><li>Analytical and synthesis skills</li><li>Proficiency in English</li><li>3 to 5 years of professional experience</li></ul> <br><br> </div>
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Job : <p>Reporting to the Agriculture and Rural Development Department, you will contribute to the design, analysis, and implementation of projects aimed at supporting the economic and social development of the agricultural and rural sector.</p><br><br><p>Your main tasks will focus on the following areas:</p><br><br><ul><li>Financial structuring of development projects (PPP and others),</li><li>Market studies for agricultural, agro-industrial, tourism sectors, etc.,</li><li>Economic analysis of projects (identification, preparation, feasibility, and evaluation),</li><li>Development of business plans for organizational forms (GIE, Cooperatives, companies, etc.).</li></ul> <br> Required profile : <ul><li>Holder of a Master's degree or specialized Master's in marketing, financial management, or business;</li><li>With confirmed experience of at least one year, preferably in the field of studies;</li><li>Proficiency in financial and economic analysis tools;</li><li>Knowledge of the dynamics of the agricultural sector and rural development projects;</li><li>Good writing and synthesis skills for studies and reports.</li><li>Ability to work independently and as part of a team;</li><li>Rigor, availability, and dynamism,</li><li>Responsiveness and proactivity,</li><li>Team spirit.</li></ul> <br><br> </div>
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<p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><span>Role Purpose</span><p>Be the face of the British Council, delivering a professional and engaging customer experience while providing high-quality guidance across our English and Exams services. You will promote and cross-sell our products, support customers in making informed decisions, and contribute to achieving sales targets and KPIs. By demonstrating excellent service standards and collaboration, you will play a key role in supporting our Teaching Centre and Exams teams to meet their business objectives.</p><br><br><span>Main Accountabilities</span><p>You will deliver excellent customer service by responding to enquiries across multiple channels (face-to-face, phone, email, and social media) in line with British Council standards. This includes welcoming customers, providing clear and helpful information, and generating interest in our services by guiding customers to book consultations, placement tests, exams, or attend events. You will maintain accurate and up-to-date CRM records, ensure timely follow-ups, and provide a seamless customer journey by either resolving enquiries directly or escalating them appropriately. You will also manage requests such as refunds and transfers in line with policy.</p><br><br><p>In addition, you will play a key role in driving sales by meeting or exceeding targets and KPIs. This includes conducting placement tests, providing consultations, registering exam candidates, and acting as a single point of contact for prospects from initial enquiry to final sale. You will actively cross-sell relevant products and services, follow up with existing customers to encourage re-registration, and make outbound calls to improve conversion rates. Alongside this, you will ensure full compliance with financial and audit requirements by accurately processing payments, maintaining records, and completing reconciliations.</p><br><br><p>You will continuously build strong product knowledge, pricing awareness, and system proficiency across CRM, booking, and registration platforms. You will also support marketing and sales activities, including events and promotions, help maintain a professional front-of-house environment, and contribute to customer insights through surveys and feedback. As part of the wider team, you will collaborate across functions and support broader operational activities to ensure the smooth running of services and achievement of business objectives.</p><br><br><p><span><span><strong>Qualifications & Skills</strong></span></span></p><br><br><p><strong>Essentials</strong></p><br><br><ul><li>Experience in a customer service and sales role. </li><li>Good written and oral communication skills in English</li><li> High School Certificate</li><li> Experience in a customer service and sales role</li></ul><p><strong>Desirable</strong></p><br><br><ul><li> Tele-sales experience, Education sector experience, Knowledge of CRM</li><li> University degree</li></ul><p><span><strong>Important Information</strong></span></p><br><br><p>Location: Morocco - Rabat</p><br><br><p>Closing Date: 24 September 2026</p><br><br><p>Contract Type: Non-Permenant Worker</p><br><br><p><strong>The role is open to candidates who have legal right to live and work in the job location. </strong></p><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>
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<p><b>Date Posted:</b></p><br>2026-07-30<p><b>Country: </b></p><br>Morocco<p><b>Location: </b></p><br>Coline Business Center, n°442, La Coline II, Californie -Ain Chock- Casablanca,Casablanca,20190,Morocco<p><span>At Otis, we move billions of people every day! How? Through our talented Team of more than 72,000 employees, who are passionate about what we do and what’s next.</span></p><br><p><span>From our foundation of excellent products (escalators, elevators and moving walkways) to our next chapter of digital transformation, this is a great time to join our Company!</span></p><br><p><b><span>OTIS</span></b><span>, a global leader in the elevator industry, is expanding its team and is hiring several <b>NEW EQUIPMENT PROJECT MANAGERS (F/M) </b>in <b>MORROCCO</b>.</span></p><br><p><b><u><span>Role Overview:</span></u></b></p><br><p><span>We are seeking a highly skilled and motivated professional responsible for managing and executing elevator installation projects from contract review to handover, ensuring timely, within-budget, and high-quality delivery while maintaining excellent customer satisfaction and adhering to company policies and procedures.</span></p><br><p><i><span>This person can be based in Casablanca, Rabat, Marrakech, and/or Tangier.</span></i></p><br><p><b><u><span>On a typical day you will:</span></u></b></p><br><p><u><span>Contract Review & Project Planning</span></u></p><br><ul><li><p><span>Review contracts, tender documents, and project specifications to understand scope, timelines, and commercial terms.</span></p><br></li><li><p><span>Identify risks, opportunities, clarifications, and mitigation strategies.</span></p><br></li><li><p><span>Collaborate with Sales Representatives for project takeover and establish project plans, budgets, resource allocation, milestones, timelines, and KPIs.</span></p><br></li><li><p><span>Coordinate with cross-functional teams to ensure successful project execution.</span></p><br></li></ul><p><span></span></p><br><p><u><span>Project Execution & Resource Management</span></u></p><br><ul><li><p><span>Manage and coordinate labor, subcontractors, materials, equipment, and deliveries.</span></p><br></li><li><p><span>Schedule subcontractor activities and monitor project progress, quality, costs, and timelines.</span></p><br></li><li><p><span>Ensure effective utilization of project resources throughout execution.</span></p><br></li></ul><p><span></span></p><br><p><u><span>Budget & Commercial Management</span></u></p><br><ul><li><p><span>Develop and manage project budgets, expenses, billing terms, payment certificates, and cash flow.</span></p><br></li><li><p><span>Identify cost-saving opportunities and risk mitigation measures.</span></p><br></li><li><p><span>Manage Variation Orders (VOs), including documentation, approvals, pricing, and scheduling impacts.</span></p><br></li></ul><p><u><span>Customer Relationship Management</span></u></p><br><ul><li><p><span>Develop and maintain strong customer relationships.</span></p><br></li><li><p><span>Communicate project progress, timelines, and expectations.</span></p><br></li><li><p><span>Address customer concerns and ensure customer satisfaction.</span></p><br></li><li><p><span>Identify opportunities for business conversion and growth.</span></p><br></li></ul><p><u><span>Team Leadership</span></u></p><br><ul><li><p><span>Supervise installation, testing, and commissioning teams.</span></p><br></li><li><p><span>Provide technical guidance and support.</span></p><br></li></ul><p><u><span>Quality, Safety & Compliance</span></u></p><br><ul><li><p><span>Conduct regular site visits to monitor progress, quality, and safety.</span></p><br></li><li><p><span>Identify and resolve issues, defects, and deviations.</span></p><br></li><li><p><span>Ensure compliance with company quality standards, Otis safety requirements, and product compliance processes.</span></p><br></li><li><p><span>Conduct FPAs for employees and subcontractors.</span></p><br></li><li><p><span>Liaise with FOD regarding product quality issues.</span></p><br></li></ul><p><u><span>Commissioning & Handover</span></u></p><br><ul><li><p><span>Coordinate commissioning activities and ensure system functionality and performance.</span></p><br></li><li><p><span>Conduct customer training.</span></p><br></li><li><p><span>Manage handover to the Service Department and the customer, ensuring all findings are properly closed.</span></p><br></li></ul><p><b><u><span>What You Will Need to be Successful:</span></u></b></p><br><ul><li><p><span>Bachelor’s degree in engineering, Construction Management, Project Management, Business Administration, or a related field.</span></p><br></li><li><p><span>Proven experience in project management or in a similar technical environment.</span></p><br></li><li><p><span>Experience managing contracts, project budgets, cash flow, billing processes, and commercial terms.</span></p><br></li><li><p><span>Demonstrated ability to manage subcontractors, labor resources, material deliveries, and project schedules.</span></p><br></li><li><p><span><span><span>S</span></span></span><span>trong knowledge of project planning, risk management, cost control, and KPI tracking.</span></p><br></li><li><p><span>Experience leading cross-functional teams, including installation, testing, and commissioning personnel.</span></p><br></li><li><p><span>Knowledge of quality assurance processes, safety standards, and compliance requirements.</span></p><br></li><li><p><span>Proficiency in Microsoft Office and project management tools.</span></p><br></li><li><p><span>Ability to manage multiple projects simultaneously while meeting deadlines.</span></p><br></li></ul><p><b><u><span>Preferred Qualifications</span></u></b></p><br><ul><li><p><span>Project Management certification.</span></p><br></li><li><p><span>Experience in the elevator, escalator, building systems, construction, or industrial sectors.</span></p><br></li><li><p><span>Knowledge of health and safety regulations and industry best practices.</span></p><br></li><li><p><span>Experience working in customer-facing project environments.</span></p><br></li></ul><p><u><b><span>Soft Skills & Competencies</span></b></u></p><br><ul><li><p><span>Strong customer relationship management and stakeholder communication skills.</span></p><br></li><li><p><span>Strong problem-solving, decision-making, and organizational skills.</span></p><br></li><li><p><span>Team Spirit: Ability to work effectively within a team and contribute to the company’s objectives.</span></p><br></li><li><p><span>Adaptability: Ability to work in a dynamic environment and manage changing priorities.</span></p><br></li><li><p><span>Communication Skills: Strong communication in French and working English (written and verbal).</span></p><br></li></ul><p><b><u><span>What can we offer you?</span></u></b></p><br><ul><li><p><span>The chance to work for an industry leading company and a global brand.</span></p><br></li><li><p><span>A culture that encourages innovation and appreciation of our talent is the key to our success.</span></p><br></li><li><p><span>Competitive compensation package.</span></p><br></li><li><p><span>Growth opportunities in a multinational environment.</span></p><br></li></ul><p><span></span></p><br><p>#BuildWhatsNext</p><br><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. </p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. </p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. </p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. </p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. </p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. </p><br><p>Become a part of the Otis team and help us #Buildwhatsnext! </p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>
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<p>Who We Are</p><br><br><p><span>Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.</span><br><span>To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. </span></p><br><br><p>What You'll Do</p><br><br><p><span>As a Project Leader at BCG’s Casablanca office, you will lead consulting teams and work closely with senior executives cross-sector, for example, mining, financial services, government or public sector or industrial goods to address their most critical strategic and operational challenges. You will play a key role in structuring complex problems, developing recommendations, and ensuring projects deliver meaningful and sustainable impact.<br></span></p><br><br><br><p><span>You will collaborate with colleagues and industry experts across Casablanca and BCG’s global network to help clients navigate disruption, accelerate digital transformation, strengthen risk and regulatory capabilities, and unlock new growth opportunities.</span></p><br><br><br><p><span><strong>Examples of engagements may include:</strong></span></p><br><br><ul><li><span>Develop a growth strategy for the retail banking business of an African financial group</span></li><li><span>Develop a Decarbonization Roadmap for Global Fertilizer Player </span></li><li><span>Building comprehensive Target Operating Model for Crisis Management in Mining </span></li><li><span><span>Physical Climate Risk Assessment for an Oil and Gas Player</span> </span></li></ul><br><p><span><strong>On a day-to-day basis, you will:</strong></span></p><br><br><ul><li><span>Lead project teams to analyse complex challenges and deliver strategic recommendations across sectors</span></li><li><span>Translate analytical insights into clear, actionable strategies for senior client stakeholders</span></li><li><span>Manage project execution, ensuring high-quality delivery, strong collaboration, and timely outcomes</span></li><li><span>Build trusted relationships with client leaders and facilitate productive discussions and decision-making</span></li><li><span>Coach and develop junior consultants, fostering a collaborative and high-performing team environment</span></li><li><span>Contribute to knowledge development and thought leadership within BCG’s practices</span></li><li><span>Support business development activities, including proposal preparation and client engagement</span></li></ul><br><p>What You'll Bring</p><br><br><ul><li><span>7 to 12 years of relevant experience in top-tier consulting, or a related industry with demonstrated consulting experience</span></li><li><span>Deep expertise in one or more sectors (for example, mining, industrial goods, automotive, energy, government/ public, banking/ financial services, digital transformations)</span></li><li><span>Demonstrated expertise in project management and leadership to provide proficiency in prioritizing and balancing multiple project demands</span></li><li><span>Excellent analytical, and strategic thinking abilities to develop transformative solutions</span></li><li><span>Exceptional stakeholder management and communication skills to engage and align cross functional teams</span></li><li><span>Adept at relationship building and client management across various levels.</span></li><li><span>Commitment to inclusivity, developing others and creating an environment of mutual trust and respect</span></li></ul><br><p>Who You'll Work With</p><br><br><p><span>BCG aims to be the consultant of choice for leaders in the consulting industry. The Casablanca office operates at the intersection of some of the region's most complex strategic challenges- from large-scale industrial transformation to financial sector evolution and the energy transition. You will work alongside senior BCG leaders and collaborate across offices to bring the best of the firm to every engagement.</span></p><br><br><br><p>Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. <br>BCG is an E - Verify Employer. Click here for more information on E-Verify.</p><br><br> <br> </div>
<h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description</font></font></h3><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The UX Business Analyst acts as the interface between business challenges, user needs, and the product and technical teams. Their role is to understand business issues and usage patterns, translate them into functional requirements and relevant user experiences, and then support their implementation through to validation. They thus contribute to designing useful, simple, accessible digital products and services that are aligned with business objectives.</font></font></p><h4><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main responsibilities:</font></font></h4><ol><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Business needs analysis: Gather and analyze needs from business units and stakeholders. Identify challenges, constraints, objectives, and success criteria. Facilitate scoping and requirements gathering workshops. Map business processes and identify pain points. Challenge requests to uncover the true need behind the proposed solution. Formalize functional requirements and business rules.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">UX Analysis and Research: Understand user needs, behaviors, and pain points. Prepare and conduct user interviews, workshops, and tests. Analyze available quantitative and qualitative data. Perform benchmarking and competitive analysis. Build or refine user personas, user journeys, and customer/user journey maps. Identify pain points and opportunities for improvement.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Functional and UX Design: Design user journeys and workflows. Define the functional architecture and information organization. Create wireframes, prototypes, and functional mockups. Translate user and business needs into concrete functionalities. Participate in defining and prioritizing the backlog. Collaborate with UX/UI Designers when the role is shared within the team.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Specifications and Delivery: Write user stories, functionalities, business rules, and acceptance criteria. Maintain functional documentation. Participate in Agile ceremonies. Support developers during the implementation phase. Answer functional questions and clarify requirements. Participate in functional acceptance testing and user testing. Verify the solution's compliance with the stated requirements.</font></font></li></ol><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree (or equivalent) in Computer Science, Engineering, UX, Digital Technology, or a related field. Minimum 5 years of experience in Business Analysis, Product, UX, or functional consulting. Experience with digital products or services. Excellent analytical and synthesis skills. Strong communication and interpersonal skills. Ability to communicate effectively with both business stakeholders and technical teams. Critical thinking and the ability to challenge requirements. User-centric and results-oriented. Autonomous, curious, and able to work in a cross-functional environment.</font></font></p><h4><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Research skills:</font></font></h4><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">UX: User research, user journeys, personas, user testing, wireframing and prototyping, design thinking...</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Product & Agile: Product Discovery, Backlog Management and Prioritization, Product/Design/Tech Collaboration, Product Culture and Results Orientation</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Tools: Figma, Jira/Confluence. Knowledge of analytics tools is a plus.</font></font></li></ul>
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Company Description<br><p>Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>YOUR MISSION</strong></p><br><p>The way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market. How are we doing this? By paying attention to small details. Glovo is a hyper-local marketplace featuring the most trendy places in each city and delivers their products in less than 30 mins. As a Senior Account Manager, you will play a key role in developing the food business with top partners in Morocco.</p><br><p><strong>THE JOURNEY</strong></p><br><ul><li><p>Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence.</p><br></li><li><p>Onboard new partners on our platform by providing them all the necessary tools and information to start working.</p><br></li><li><p>Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM. </p><br></li><li><p>Tracking and reporting of performance metrics.</p><br></li><li><p>Lead partnership renegotiations to establish a strong working collaboration grounded on sustainable economics for both parties.</p><br></li><li><p>Get feedback from our partners and translate it into product, marketing and operations improvement.</p><br></li><li><p>Own partner’s assortment → category management.</p><br></li><li><p>Prepare reports and dashboards to present to partners and use as a source of operational improvements.</p><br></li><li><p>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.</p><br></li></ul><br>Qualifications<br><p><strong>WHAT YOU WILL BRING TO THE RIDE</strong></p><br><ul><li><p>Commercial & easy going attitude</p><br></li><li><p>Analytical mindset</p><br></li><li><p>Problem solver, look for the root-cause of the problem and go for it till make things happen.</p><br></li><li><p>Perfect written and spoken communication</p><br></li><li><p>Customer obsession</p><br></li><li><p>Proactive, organized, and obsessed with details</p><br></li><li><p>An empathetic, inclusive and curious attitude</p><br></li><li><p>English is mandatory, along with French & Arabic.</p><br></li></ul><br>Additional Information<br><p>At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. <strong>Learn more about our Leadership Principles </strong><strong><u>here</u></strong><strong>.</strong></p><br><p>Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.</p><br><p>Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).</p><br><p><strong>So, ready to take the wheel and make this the ride of your life?</strong><br>
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Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!</p><br><br><br> </div>
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Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role.
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<br> Job : <p>Reporting to the Operations Department, your main mission will be to provide technical support in various tasks of audiovisual production and realization. As such, your main activities will be:</p><br><br><p>- Ensure the installation, uninstallation, and adjustment of audiovisual equipment;</p><br><br><p>- Carry out routine maintenance and first-level maintenance of audiovisual equipment;</p><br><br><p>- Take charge of sound management, including the use of digital consoles;</p><br><br><p>- Ensure live and delayed production, in accordance with a programming schedule or a script;</p><br><br><p>- Ensure the continuity of shots and avoid continuity errors;</p><br><br><p>- Participate in the choice of shots in coordination with the production team.<br> </p><br><br> <br> <br> Required profile : <p><strong>As a potential candidate:</strong></p><br><br><p>You have a technician or specialized technician diploma in Multimedia, Audiovisual, or equivalent, with a minimum of 2 years of experience in a similar position.</p><br><br><p><strong> Required skills:</strong></p><br><br><p>- You have good knowledge of digital production and broadcast chains.<br>- You master audiovisual capture techniques and the environment of the equine sector.<br>- You have good knowledge of TV production (image, sound, staging).<br>- You master audiovisual and multimedia equipment.<br>- You know the language and all audiovisual professions.<br>- You have the ability to analyze and continuously monitor technical developments in equipment and graphic design software.<br>- You master office software: Microsoft Office.<br>- You have excellent visual culture.<br>- Sense of creativity and fertile imagination.<br>- Sense of commitment, adaptability, initiative, and collaboration.<br>- Sense of communication and interpersonal skills.<br>- Reactivity and team spirit.<br> </p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role.
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<br> Job : <p>Reporting to the Operations Department, your main mission will be to provide technical support in various tasks of audiovisual production and realization. As such, your main activities will be:</p><br><br><p>- Ensure the installation, uninstallation, and adjustment of audiovisual equipment;</p><br><br><p>- Carry out routine maintenance and first-level maintenance of audiovisual equipment;</p><br><br><p>- Take charge of sound management, including the use of digital consoles;</p><br><br><p>- Ensure live and delayed production, in accordance with a programming schedule or a script;</p><br><br><p>- Ensure the continuity of shots and avoid continuity errors;</p><br><br><p>- Participate in the choice of shots in coordination with the production team.<br> </p><br><br> <br> <br> Required profile : <p><strong>As a potential candidate:</strong></p><br><br><p>You have a technician or specialized technician diploma in Multimedia, Audiovisual, or equivalent, with a minimum of 2 years of experience in a similar position.</p><br><br><p><strong> Required skills:</strong></p><br><br><p>- You have good knowledge of digital production and broadcast chains.<br>- You master audiovisual capture techniques and the environment of the equine sector.<br>- You have good knowledge of TV production (image, sound, staging).<br>- You master audiovisual and multimedia equipment.<br>- You know the language and all audiovisual professions.<br>- You have the ability to analyze and continuously monitor technical developments in equipment and graphic design software.<br>- You master office software: Microsoft Office.<br>- You have excellent visual culture.<br>- Sense of creativity and fertile imagination.<br>- Sense of commitment, adaptability, initiative, and collaboration.<br>- Sense of communication and interpersonal skills.<br>- Reactivity and team spirit.<br> </p><br><br> <br><br> </div>
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<p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><br><br><br><p><span>Job Category</span></p><br><br>Customer Success<br><p><span>Job Details</span></p><br><br><br><p><span><b><b>About Salesforce</b></b></span></p><br><br><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.</p><br><br><br><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><br><br><br><br><br>Marketing Cloud & Data 360 Solution Architect<br>DEPARTMENT DESCRIPTION<br><p>Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team's expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.<br></p><br><br>OVERVIEW OF THE ROLE<br><p>Salesforce is currently seeking a <b>Marketing Cloud & Data 360 Solution Architect</b> to join our Professional Services team within Professional Services. This role is centered on being a "Data & Engagement" subject matter expert, leading the design and implementation of enterprise-grade customer engagement and data management solutions. <b>Marketing Cloud and Data 360 expertise is required</b> (similar Martech and CDP expertise is also acceptable), to drive cross-cloud success and unlock enterprise AI and personalization use cases. Deeper Data 360 specialization is considered a plus on top of this core requirement.<br>The Solution Architect is responsible for architecting scalable, data-driven engagement solutions across enterprise landscapes, ensuring customer data is unified, governed, and activated effectively across channels. You will work closely with Project Managers and Technical Architects to ensure on-time, fully functioning integrations. The ideal candidate thrives in an entrepreneurial atmosphere, communicates tactfully with business operations, and effectively designs, tests, and deploys complex marketing and data solutions. You must be an excellent communicator who can tailor delivery to a variety of audiences.<br></p><br><br>YOUR IMPACT<br><p>Through our extended onboarding program of formal certification, internal training, knowledge transfer, hands-on experience and closely working with other Consultants, Architects and Project Managers you will become a Salesforce Domain Authority at the forefront of our offerings, delivering outstanding customer success.<br></p><br><br><ul><li><b>Become a Trusted SME:</b> Act as the primary authority for Marketing Cloud and Data 360 to support project delivery, including how data and engagement architecture relate to the success of Agentforce and AI-driven personalization.</li><li><b>Strategic Design:</b> Drive the creation of application and technical design documents (Blueprints/FSD) which leverage Salesforce best practices and effectively integrate Salesforce into the customer's infrastructure.</li><li><b>Unified Customer Engagement:</b> Design and guide customer's enterprise data and engagement architecture, highlighting the importance of Data Governance, consent management, and ensuring solutions adhere to security and privacy regulations.</li><li><b>Technical Excellence:</b> Provide guidance on integration development best practices, Enterprise Architecture standards, and environment management. Lead code reviews and define coding standards (SQL, SSJS, AMPScript).</li><li><b>Stakeholder Management:</b> Facilitate and influence Executive Customer stakeholders while aligning technology strategy to business value and ROI.</li><li><b>Risk Mitigation:</b> Troubleshoot key customer implementation issues and demonstrate the ability to drive to a successful resolution through proactive risk management.<br></li></ul>REQUIRED QUALIFICATIONS<br><ul><li><b>Fluent in English and French <br>Marketing Cloud and Data 360 Expertise:</b> Direct, hands-on experience designing and configuring Marketing Cloud (Email Studio, Journey Builder, Automation Studio) and Data 360 — Ingestion, Unified Profile, Insights, and Activation — and how they integrate . Equivalent experience with a similar Martech or CDP platform is also acceptable.</li><li><b>Martech Expertise</b> : Deep expertise of Martech Ecosysem, Customer journey orchestration, Digital campaign management and Optimization</li><li><b>Architectural Proficiency:</b> Solid understanding of system designs and integration patterns, data modeling, MDM, development Lifecycle and Deployment (DevOps)</li><li><b>Solution Documentation:</b> Ability to clearly and articulately document solutions, including data flows, engineering flowcharts, and technical artifacts.</li><li><b>Requirement Translation:</b> Ability to create a solution based on client requirements and map business processes into our technical product suite.</li><li><b>Cross-Cloud Integration:</b> Knowledge of API patterns (REST/SOAP) and experience integrating Salesforce with different business systems (ETL, CRM, data lakes).</li><li><b>Technical Leadership:</b> Lead inter-team meetings on technical and business challenges; conduct solutions testing and validation.</li><li><b>Mobility:</b> Travel to client sites for onsite discovery and solutions presentations (estimated 25%-50%).</li><li><b>Education:</b> Engineering School Degree or equivalent relevant experience required.<br></li></ul>PREFERRED<br><ul><li><b>Marketing Cloud Expertise</b> : 6+ Years of direct experience with Marketing Cloud, including designing and building multi-channel journeys, increase customer engagement and optimize campaigns ROI.</li><li><b>Data 360 Mastery:</b> 2+ years of direct experience with Data 360, including advanced Unified Profile and Activation design.</li><li><b>AI :</b> Familiarity with Agentforce</li><li><b>Strategic Communication:</b> Excellent written, verbal, and visual communication skills, able to present complex concepts at both tactical and executive levels.</li><li><b>Data Background:</b> 6+ years in marketing technology or data architecture consulting, with a focus on relational data models and SQL.</li><li><b>Ecosystem Knowledge:</b> Familiarity with external data platforms (e.g., Snowflake, Databricks, AWS, GCP) and functional domains such as Finance, Telco, or Retail.</li><li><b>Certifications:</b><ul><li><b>Highly Regarded:</b> Salesforce Certified Marketing Cloud Consultant and/or Marketing Cloud Developer.</li><li><b>Preferred:</b> Salesforce Certified Data 360 Consultant, Marketing Cloud Email Specialist, Marketing Cloud Administrator.</li></ul></li><li><b>Adaptability:</b> Ability to work independently in a fast-paced, fluid environment and remain "scrappy" as we scale and evolve our team.</li></ul><br><p><u>Please be aware that all interviews will take place on-site at our Casablanca office</u></p><br><br><br><br><br><br><p><span>Unleash Your Potential</span></p><br><br><p><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and</span><i>be your best</i><span>, and our AI agents accelerate your impact so you can</span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><br><br><br><p><span>Accommodations</span></p><br><br><p><span>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this </span><span><u><span>Accommodations Request Form</span></u></span><span>.</span></p><br><br><br><p><span>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our </span><span><u><span>Candidate Privacy Statement</span></u></span><span> for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.</span></p><br><br><br><br><p><span>Posting Statement</span></p><br><br><p><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span>Know your rights: workplace discrimination is illegal.<span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>Provide a focal point for existing and new products that will be manufactured for AbbVie under contract by Third Party Manufacturers (TPM) or where AbbVie acts as a Third Party Manufacturer on a contract basis (TPC). Act as the primary interface between the client and the appropriate AbbVie support areas. Establish effective communication and working relationships with the Third Party, Legal, MTS, R&D, Materials Management & Logistics, Marketing & BD, QA, Regulatory, MNO, AbbVie Manufacturing Plants and Program Management to ensure proper supply of materials from the TPM or to AbbVie's Third Party Customer and to manage the commitment as stipulated in the contract(s). Provide leadership for the accounts assigned: compliance, regulatory updates, capacity planning, cost reductions and control, delivery performance and contract management. Individual, with input from Manager, is responsible for negotiating extensions or new contracts.</p><br><p>Responsibilities</p><br><ul><li>Serve as primary contact between AbbVie and Third Party Customer or Third Party Manufacturer. Must travel to TPM/TPC sites and establish meaningful working relationships and understanding of the TPM's capabilities and/or Customer needs.</li><li>Primary AbbVie interface with executive management at TPM's and for TPC's.</li><li>Ensure that contract commitments are being fulfilled by both parties and resolve when they are not. Involve the appropriate AbbVie resources when issues need to be resolved.</li><li>Assure that strategic objectives can be met through TPM capacity analysis versus LRP forecasts. Highlight concerns to required organizations proactively.</li><li>Identify potential opportunities to in-source or out-source other products to maximize the benefit to AbbVie. Identify areas of potential consolidation amongst TPM's.</li><li>Working with appropriate AbbVie functions, negotiate new and extensions to contracts with the Third Parties. Assure performance metrics are clearly established and included in the terms of the contract. Assure that contracts are aligned with strategic business objectives.</li><li>Maintain Third Party Contract information in the Third Party Contract Manufacturing Database(s). Track key dates and milestones and assure they are met or executed.</li><li>Identify TPM's for new and existing products. Support new product launches and transfers. Provide key forecasting information to the TPM's and assure that the launch plans can be met.</li><li>Develop and maintain a TPM Capability and Due Diligence Database. Maintain worldwide expertise including technology, performance, benefits, weaknesses and capacity.</li></ul><p>#LI-AL1</p><br><br>Qualifications<br><br><ul><li>BS or BA in Science, Engineering, Operations, Business or equivalent experience.</li><li>5 to 8 years experience in a combination of the following areas: Manufacturing, Program Management, Materials Management, Logistics, QA, Marketing, Business Development or Engineering.</li><li>Demonstrated success in financial analysis, negotiations and project management.</li><li>Must have excellent Program Management, Presentation, Oral and Written Communication Skills.</li><li>Must be team oriented. Able to understand operations and operational/logistical issues.</li><li>Must be able to manage multiple accounts simultaneously.</li><li>Must have an understanding of regulatory and compliance requirements in relationship to manufacturing and contracts.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our long-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>