Fire Fighting EngineerJobs - Casablanca Morocco
42 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Job Description </b><div> <p><font dir="auto" ><font dir="auto" >Within a team of data scientists and data engineers organized in Scrum Agile mode, you will work to implement forecasting calculation tools (forecasting store needs for warehouse supply, forecasting warehouse load, etc.)</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Explore and analyze customer datacenter data</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in defining the scope of new functionalities</font></font></li> <li><font dir="auto" ><font dir="auto" >Developing statistical forecasting and machine learning models</font></font></li> <li><font dir="auto" ><font dir="auto" >Test the functionalities developed</font></font></li> <li><font dir="auto" ><font dir="auto" >Collaborating with operational teams to formulate relevant hypotheses during the creation of statistical models</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <p><font dir="auto" ></font><strong><font dir="auto" ><font dir="auto" >Minimum 7 years'</font></font></strong><font dir="auto" ><font dir="auto" > experience </font><font dir="auto" >in a similar role (Python and SQL)</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Master's degree in Computer Science</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" >You are proficient in the following languages:</font></font></p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >#SQL and #Python</font></font></strong> </li> <li><font dir="auto" ><font dir="auto" >Knowledge of </font></font><strong><font dir="auto" ><font dir="auto" >#GCP</font></font></strong><font dir="auto" ><font dir="auto" > and </font></font><strong><font dir="auto" ><font dir="auto" >BigQuery</font></font></strong><font dir="auto" ><font dir="auto" > would be a plus</font></font></li> <li><font dir="auto" ><font dir="auto" >Agility: being familiar with agile methods, especially </font></font><strong><font dir="auto" ><font dir="auto" >SCRUM</font></font></strong><font dir="auto" ><font dir="auto" > .</font></font></li></ul></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p> <strong><font dir="auto" ><font dir="auto" >As a Senior Level 2 Lead Support,</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" >You are responsible for the operational management of technical support within a critical application environment. You </font><strong><em><font dir="auto" >lead a multidisciplinary team composed of Level 2 support engineers, an automation tester, and an ELK expert.</font></em></strong><font dir="auto" > You are also responsible for </font><strong><font dir="auto" >implementing and improving monitoring and observability practices</font></strong><font dir="auto" > , particularly for Tibco data flows, in conjunction with </font><strong><font dir="auto" >top management</font></strong><font dir="auto" > on the client side.</font></font><strong> <em><font dir="auto" ></font></em> </strong><font dir="auto" ></font><strong><font dir="auto" ></font></strong><font dir="auto" ></font><strong><font dir="auto" ></font></strong><font dir="auto" ></font></p> <ul> <li> <strong> <em> <u><font dir="auto" ><font dir="auto" >Minimum 6 years of experience in application support and/or monitoring, with at least 2 years in a coordination or lead role.</font></font></u> </em> </strong> </li> </ul> <p> <strong>Comp tences techniques :</strong> </p> <p> <strong><font dir="auto" ><font dir="auto" >Operational management & coordination:</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Ensure the supervision and prioritization of level 2 incidents, requests and problems.</font></font></li> <li><font dir="auto" ><font dir="auto" >Manage the team's daily activities (planning, coordination, monitoring of SLAs).</font></font></li> <li><font dir="auto" ><font dir="auto" >Organize and lead team rituals (daily, weekly reviews, steering committees).</font></font></li> </ul> <p> <strong>Monitoring & observabilit :</strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >to be proactive in defining, implementing and improving </font></font><strong><font dir="auto" ><font dir="auto" >KPIs for monitoring</font></font></strong><font dir="auto" ><font dir="auto" > and tracking </font><font dir="auto" >system </font></font><strong><font dir="auto" ><font dir="auto" >performance , particularly </font></font></strong><font dir="auto" ></font><strong><font dir="auto" ><font dir="auto" >Tibco</font></font></strong><font dir="auto" ><font dir="auto" > flows .</font></font></li> <li><font dir="auto" ><font dir="auto" >Collaborating with the ELK expert to ensure </font></font><strong><font dir="auto" ><font dir="auto" >proactive monitoring</font></font></strong><font dir="auto" ><font dir="auto" > and </font></font><strong><font dir="auto" ><font dir="auto" >better observability</font></font></strong><font dir="auto" ><font dir="auto" > .</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the industrialization of support via dashboards, intelligent alerts, automation and documentation.</font></font></li> </ul> <p> <strong>Relation client & coordination transverse :</strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >to be the client's main point of contact for all questions related to support, monitoring and continuous improvement.</font></font></li> <li><font dir="auto" ><font dir="auto" >Escalate critical alerts, propose action plans, document remediation plans.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in governance committees and be a driving force in identifying high value-added initiatives.</font></font></li> </ul> <p> </p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <p> </p> <ul> </ul> <p> <strong>Comp tences techniques :</strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Solid mastery of ITIL processes (incidents, problems, changes).</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of observability solutions: </font></font><strong><font dir="auto" ><font dir="auto" >ELK stack, Grafana, Kibana</font></font></strong><font dir="auto" ><font dir="auto" > , etc.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good understanding of flow architectures and application integration (e.g., </font></font><strong><font dir="auto" ><font dir="auto" >Tibco, ESB</font></font></strong><font dir="auto" ><font dir="auto" > ).</font></font></li> <li><font dir="auto" ><font dir="auto" >Ability to define </font></font><strong><font dir="auto" ><font dir="auto" >relevant KPIs</font></font></strong><font dir="auto" ><font dir="auto" > to measure application health, performance and support responsiveness.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience with ITSM tools (ServiceNow, Jira).</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Personal qualities:</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Strong leadership and communication skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ability to prioritize and make decisions.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analytical mind, rigor and a sense of customer service.</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >LANGUAGES :</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Fluent French.</font></font></li> <li><font dir="auto" ><font dir="auto" >Professional English required.</font></font></li> </ul> <p> </p></div><p></p></section>