Fire Fighting EngineerJobs
1157 Jobs Found
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Social Media Video Editor today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Transform raw footage and briefs into ready-to-publish social media content based on reference materials and specific guidelines; Edit content to match the required pacing, visual style, and effects; Perform color correction and color grading to ensure a polished final look; Clean, mix, and optimize audio, including reusing or replacing soundtracks and refining voiceovers; Generate, review, and verify subtitles for accuracy and readability.<br> What you need to succeed in this role: Excellent English skills (at least C1 level); Strong portfolio of 10+ published and successful Instagram/TikTok videos is a must; Strong practical understanding of food and dishes; Highly adaptable and comfortable working in a fast-paced environment; Proactive, driven, and solution-oriented, with a strong sense of initiative; Flexible, reliable, organized, and detail-oriented; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Benefits: Fixed schedule: Monday–Friday, 9 AM - 6 PM GMT+2; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Video Editor who thrives on delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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Job : <p>Reporting to the Director of the CFO/CFA Business Unit (High Current / Low Current), the Business Development Manager is responsible for identifying, creating, and qualifying new business opportunities in their target markets. They are a growth engine for the company, with a proactive and "Outside-In" approach: understanding market dynamics and customer needs to generate business and open new accounts.<br>They act upstream in the sales cycle, transforming market signals into qualified opportunities, and then ensuring their structured handover to the closing sales teams.<br>The Business Unit covers three complementary technical areas - High Current (CFO), Low Current (CFA: video surveillance, security and access control, sound systems, BMS/BMS, VDI, active networks…) and Technical Lighting (controlled by DMX/KNX/DALI) - united under a differentiating "one-stop-shop" positioning. The Business Development Manager champions this integrated value proposition and actively develops commercial synergies between the three areas.</p><br><br><p><br>They are specifically responsible for:</p><br><br><ul><li>Identifying and developing new priority markets, segments, or geographic areas</li><li>Carrying out active and structured prospecting to generate new business opportunities</li><li>Conducting continuous market watch (projects, tenders, trends, key players)</li><li>Building and maintaining a qualified, reliable, and up-to-date opportunity pipeline</li><li>Defining account entry strategies and identifying the right access levers (specifiers, partners, decision-makers)</li><li>Mapping customer ecosystems</li><li>Developing strategic partnerships to accelerate opportunity generation</li><li>Managing upstream sales cycles until advanced qualification and handover to KAMs</li><li>Contributing to tender responses during the identification and pre-qualification phase</li><li>Ensuring the quality of CRM data and upstream forecasting</li><li>Capitalizing on field feedback and market knowledge</li><li>Promoting the integrated multi-trade offering (CFO, CFA, Technical Lighting) and developing cross-selling between the three areas to maximize value per account</li></ul> <br> <br> Required profile : <ul><li><strong>Education:</strong> Master's degree from a business or engineering school</li><li><strong>Experience:</strong> Minimum 10 years in B2B/B2G business development, ideally in the energy, public lighting, urban infrastructure, public services, or energy efficiency solutions sectors. Experience in low current fields (electronic security, video surveillance, access control, active networks, VDI, BMS/BMS…) and/or technical lighting (architectural or sports) is a decisive asset for this cross-functional role covering all three areas of the BU.</li></ul><p><strong>Key Skills:</strong> business development and prospecting for large public and private accounts; identification, qualification, and structuring of complex opportunities; mastery of long sales cycles and public tenders; sales pipeline management and CRM tools; understanding of technical, economic, and regulatory issues in energy and public lighting; development of strategic partnerships and management of a network of specifiers; high-level commercial negotiation; business case construction; knowledge of low current and technical lighting fields (DMX/KNX/DALI); knowledge of ecosystem manufacturers (Schneider, ABB, Cisco, Axis, Philips); mastery of quality requirements (ISO 9001).<br><strong>Soft Skills:</strong> entrepreneurial and results-oriented mindset, commercial rigor and discipline, perseverance and resilience, influencing and communication skills, autonomy and initiative.<br><strong>Location & Mobility:</strong></p><br><br><ul><li>Position based at headquarters (Marrakech/Rabat), with national reach. Frequent travel within the national territory (field prospecting, account visits, trade shows). Fluent French is essential; professional English is required; Arabic is appreciated.</li></ul><p><br><strong>What we offer:</strong></p><br><br><ul><li>Permanent contract (CDI)</li><li>Remote work: no</li><li>Tools: ERP SAGE X3/CRM, technical support (technical department & suppliers)</li></ul> <br><br> </div>
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Job : <p>Reporting to the Director of the CFO/CFA Business Unit (High Current / Low Current), the Business Development Manager is responsible for identifying, creating, and qualifying new commercial opportunities in their target markets. They are a growth engine for the company, with a proactive and "Outside-In" approach: understanding market dynamics and customer needs to generate business and open new accounts.<br>They act upstream in the sales cycle, transforming market signals into qualified opportunities, and then ensuring their structured handover to the closing sales teams.<br>The Business Unit covers three complementary technical areas - High Current (CFO), Low Current (CFA: video surveillance, security and access control, public address systems, BMS/BMS, VDI, active networks…) and Technical Lighting (controlled by DMX/KNX/DALI) - united under a differentiating "one-stop-shop" positioning. The Business Development Manager champions this integrated value proposition and actively develops commercial synergies between the three areas.</p><br><br><p><br>They are specifically responsible for:</p><br><br><ul><li>Identifying and developing new priority markets, segments, or geographical areas</li><li>Ensuring active and structured prospecting to generate new commercial opportunities</li><li>Conducting continuous market monitoring (projects, tenders, trends, key players)</li><li>Building and maintaining a qualified, reliable, and up-to-date opportunity pipeline</li><li>Defining account entry strategies and identifying the right access levers (prescribers, partners, decision-makers)</li><li>Mapping customer ecosystems</li><li>Developing strategic partnerships to accelerate opportunity generation</li><li>Managing upstream sales cycles until advanced qualification and handover to KAMs</li><li>Contributing to tender responses during the detection and pre-qualification phases</li><li>Ensuring the quality of CRM data and upstream forecasting</li><li>Capitalizing on field feedback and market knowledge</li><li>Promoting the integrated multi-field offer (CFO, CFA, Technical Lighting) and developing cross-selling between the three areas to maximize value per account</li></ul> <br> Required profile : <ul><li><strong>Education:</strong> Master's degree from a business or engineering school</li><li><strong>Experience: </strong>Minimum 10 years in B2B/B2G business development, ideally in the energy, public lighting, urban infrastructure, public services, or energy efficiency solutions sectors. Experience in low current fields (electronic security, video surveillance, access control, active networks, VDI, BMS/BMS…) and/or technical lighting (architectural or sports) is a decisive asset for this cross-functional role covering all three areas of the Business Unit.</li></ul><p><strong>Key Skills:</strong> business development and prospecting with large public and private accounts; identification, qualification, and structuring of complex opportunities; mastery of long sales cycles and public tenders; commercial pipeline management and CRM tools; understanding of technical, economic, and regulatory issues in energy and public lighting; development of strategic partnerships and management of a prescriber network; high-level commercial negotiation; business case construction; knowledge of low current and technical lighting fields (DMX/KNX/DALI); knowledge of manufacturer ecosystems (Schneider, ABB, Cisco, Axis, Philips); mastery of quality requirements (ISO 9001).<br><strong>Soft Skills:</strong> entrepreneurial and results-oriented mindset, commercial rigor and discipline, perseverance and resilience, influence and communication skills, autonomy and initiative.<br><strong>Location & Mobility:</strong></p><br><br><ul><li>Position based at headquarters (Marrakech/Rabat), with national reach. Frequent travel within the national territory (field prospecting, account visits, trade shows). Fluent French required; professional English required; Arabic appreciated.</li></ul><p><br><strong>What we offer:</strong></p><br><br><ul><li>Permanent contract (CDI)</li><li>Remote work: no</li><li>Tools: ERP SAGE X3/CRM, technical support (technical department & suppliers)</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position Summary In this role, you will be responsible for driving Nestl s presence and performance within the pharmacy channel by positioning the company as a trusted nutrition partner for infant products. You will ensure optimal product availability, visibility, and quality while delivering excellence in in-store execution and compliance with company standards and the WHO Code. The role involves building strong, long-term partnerships with pharmacy staff through training and engagement, as well as expanding the customer base through active prospecting. Additionally, you will contribute to achieving sales targets, monitor market and competitor activities, and collaborate closely with KAMs to drive territory performance, execute commercial plans, and support data-driven decision-making A Day In The Life Position Nestl as a trusted partner and preferred provider of nutritional solutions among pharmacy staff. Ensure consistent product supply, availability, and in-store visibility of Nestl infant nutrition products by maintaining optimal stock levels aligned with each pharmacy s potential, minimizing the risk of stock-outs. Monitor and ensure product freshness across visited pharmacies in compliance with the FEFO (First Expired, First Out) principle. Provide monthly reporting to KAS on expired, near-expiry, or damaged products identified in pharmacies via the Viscum application. Ensure clear product understanding by delivering concise information on product indications, composition, and usage guidelines to guarantee safe and accurate preparation. Develop and sustain long-term partnerships with pharmacies by building strong relationships with staff through continuous training, regular updates on infant nutrition and product innovations, maintaining high service standards, and ensuring effective complaint handling with relevant departments (Quality, Consumer Services, etc.). Train and raise awareness among pharmacy staff on the WHO Code. Ensure optimal territory coverage and execution in line with the route plan validated by the KAM. Drive continuous expansion of the customer portfolio through active prospecting and onboarding of new pharmacies. Partner with the KAM to conduct semi-annual data reviews and support pharmacy segmentation and classification. Monitor and report competitor activities, particularly WHO Code violations, by accurately documenting and escalating cases to the External Relations & Policy Manager. Propose and implement approved action plans in alignment with Nestl s strategic objectives and priorities. Deliver secondary sales targets for key product categories (Cerelac and Growing-Up Milk: NAN 3, NIDO). Execute the predefined routing plan through the Visicom application. Ensure full compliance with pharmacy visit standards following ICE (In-Call Execution) guidelines. Complete and submit daily activity reports at the end of each working day. Execute the defined Picture of Success standards across assigned pharmacies.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 years experience as a pharmaceutical Sales Representative Fluency In French and A Good Level In English is a Must Experience working in cross functional teams. Bachelor Degree in Science, Commerce or any other relative field. Ability to build strong relationships with different stakeholders. Possess strong Discipline, Consistency, Good Analytical Skills.</p><p></p></section>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What You Will Do: Deliver outstanding customer support via emails and calls; Assist customers with product-related inquiries; Support customers throughout the purchase process; Stay up to date with product changes and updates; Troubleshoot technical issues over the phone; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists; What you need to succeed in this role: Excellent English (C1 for both written and spoken is a must ); 1+ year experience in customer support; Strong verbal communication skills; Previous experience with a wide product range; Comfortable using technical terminology and guiding customers through troubleshooting steps; Pre-sales experience; Attention to details ; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Flexible schedule; Opportunity to cooperate fully remotely ; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code:1SC</span> </div>
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Company culture : <p>
<strong>Akwa Group</strong> operates within a balanced culture where <strong>collaboration and performance</strong> play a central role. The company values strong human relationships, teamwork and accountability, while maintaining a clear focus on results and achievement. This dynamic is complemented by an <strong>openness to innovation</strong>, supporting agility and adaptation to market changes. Overall, it reflects an environment that combines collective engagement, performance-driven mindset and the ability to evolve. </p><br><br>
<br> Job : <p><strong>Network Analyst</strong></p><br><br><p>Location: Casablanca, Morocco<br>Contract type: Permanent (CDI)<br>Experience: 1 to 5 years<br>Education level: Bachelor's to Master's degree (3-5 years post-secondary) (IT, Networks, Telecoms)<br>Salary: To be negotiated based on profile and experience</p><br><br><p>About us:<br>To support our growth and the modernization of our IT infrastructure, we arelooking for a motivated Network Analyst passionate about technology.<br>Joining our team means becoming part of a dynamic environment where learningand development are encouraged.</p><br><br><p>Main responsibilities:<br>• Installation, configuration, and maintenance of network equipment<br>(switches, routers, firewalls, Wi-Fi, etc.)<br>• Provide level 2 support for network incidents (LAN, WAN, Wi-Fi).<br>• Monitor network performance and supervise it using monitoring tools<br>(e.g., Zabbix, SolarWinds, Librenms)<br>• Analyze and resolve connectivity and security incidents<br>• Document procedures and network configurations<br>• Participate in infrastructure evolution projects (migration,<br>deployment, optimization)<br>• Provide technical assistance to internal users and clients</p><br><br><p>Profile sought:<br>• Degree in IT, networks, or telecommunications<br>• Cisco certification (CCNA) or equivalent<br>• Solid knowledge of network protocols: TCP/IP, VLAN, STP, BGP<br>• Good understanding of IP addressing principles (IPv4/IPv6) and DNS/DHCP<br>• Basic knowledge of security technologies: Firewalls (Fortinet, Palo Alto).<br>• Analytical mindset, rigor, customer service orientation, and ability to work in a team<br>• Technical curiosity and strong desire to learn<br>• Autonomy and sense of responsibility</p><br><br> <br> Required profile : <p><strong>Network Analyst</strong></p><br><br><p>Location: Casablanca, Morocco<br>Contract type: Permanent (CDI)<br>Experience: 1 to 5 years<br>Education level: Bachelor's to Master's degree (3-5 years post-secondary) (IT, Networks, Telecoms)<br>Salary: To be negotiated based on profile and experience</p><br><br><p>About us:<br>To support our growth and the modernization of our IT infrastructure, we arelooking for a motivated Network Analyst passionate about technology.<br>Joining our team means becoming part of a dynamic environment where learningand development are encouraged.</p><br><br><p>Main responsibilities:<br>• Installation, configuration, and maintenance of network equipment<br>(switches, routers, firewalls, Wi-Fi, etc.)<br>• Provide level 2 support for network incidents (LAN, WAN, Wi-Fi).<br>• Monitor network performance and supervise it using monitoring tools<br>(e.g., Zabbix, SolarWinds, Librenms)<br>• Analyze and resolve connectivity and security incidents<br>• Document procedures and network configurations<br>• Participate in infrastructure evolution projects (migration,<br>deployment, optimization)<br>• Provide technical assistance to internal users and clients</p><br><br><p>Profile sought:<br>• Degree in IT, networks, or telecommunications<br>• Cisco certification (CCNA) or equivalent<br>• Solid knowledge of network protocols: TCP/IP, VLAN, STP, BGP<br>• Good understanding of IP addressing principles (IPv4/IPv6) and DNS/DHCP<br>• Basic knowledge of security technologies: Firewalls (Fortinet, Palo Alto).<br>• Analytical mindset, rigor, customer service orientation, and ability to work in a team<br>• Technical curiosity and strong desire to learn<br>• Autonomy and sense of responsibility</p><br><br> <br><br> </div>
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<span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C2/Native both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.<br>No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<br> Company culture : <p><strong>Foods and Goods</strong> stands out for a culture strongly driven by <strong>competition and performance</strong>, where ambition, challenge and measurable results shape daily operations. This approach is complemented by a <strong>collaborative</strong> dimension that encourages close management, teamwork and individual accountability. More moderate <strong>organizational</strong> and <strong>innovation</strong> aspects provide structure and selective openness to new ideas. The environment is well suited to committed, results-oriented profiles who thrive in demanding settings.
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<br> Job : <p>Within the IT department, your main tasks will be:</p><br><br><p>• Administration of the SQL server and databases<br>• Administration of the Microsoft Office 365 solution (Outlook, SharePoint, OneDrive)<br>• Administration of Windows Network services (Authentication, access rights, and File Sharing)<br>• Management of heterogeneous IT equipment (Servers, computers, telephony, printers, access points, mobile devices, switches, firewalls, routers, fiber optic links, surveillance cameras, DVRs)<br>• Assistance and technical support for users (hardware and software, and proficiency in MS Office tools)<br>• Administration of the video surveillance system<br>• Prevention of anomalies and failures<br></p><br><br> <br> <br> Required profile : <p>With a minimum of a 2-year degree (BAC+2) in the field, the candidate masters the following skills:</p><br><br><p><strong>Technical Skills:</strong></p><br><br><ul><li>Mastery of all tools described in the various tasks: IT infrastructure, SQL, Microsoft Office 365, IT equipment management, Cybersecurity, etc.</li></ul><p><strong>Languages:</strong></p><br><br><ul><li>Arabic and French: perfect oral and written mastery</li><li>English: Good knowledge</li></ul><p><strong>Personal Skills:</strong></p><br><br><ul><li>Serious, Organized</li><li>Responsive, and solution-oriented</li><li>Rigorous, and detail-oriented</li><li>Curious and up-to-date with new developments</li></ul> <br><br> </div>
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Company culture : <p><strong>ALH Holding</strong> is characterized by a <strong>collaboration-driven culture</strong>, where people, trust and teamwork are central to the organization. Employees operate in a supportive environment shaped by close management that encourages engagement and accountability. This foundation is strengthened by a <strong>strong organizational focus</strong>, ensuring structure, efficiency and process reliability. The culture is further balanced by a performance mindset and openness to innovation, supporting both results and adaptability.
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<br> Job : <p> To provide physical and telephone reception for visitors, clients, and employees<br> To direct visitors and manage access to the premises<br> To manage the telephone switchboard and handle mail and packages<br> To ensure the management of meeting rooms and reservations<br> To maintain the common areas and reception area<br> To oversee the need for office supplies and consumables<br> To follow up with external service providers (cleaning, security, maintenance, catering, etc.)<br> To participate in the management of office equipment and supplies<br> To follow up on internal requests related to general services<br> To ensure the follow-up of technical interventions and maintenance operations</p><br><br> <br> Required profile : <p> Associate's degree (Bac+2) in management, administration, or secretarial studies<br>
A first experience of 1 to 3 years in a similar role is mandatory</p><br><br>
<p> Neat appearance and excellent reception skills<br> Good interpersonal skills and service-oriented attitude<br> Organization, rigor, and ability to manage multiple tasks simultaneously<br> Good oral and written communication skills</p><br><br> <br><br> </div>
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<span>Mission principale Assurer la gestion et la sécurisation juridique des activités de l’entreprise, avec un focus particulier sur la gestion des contrats, le suivi des contentieux sociaux et le conseil juridique aux différentes directions.<br> Missions principalesGestion des contrats Rédiger, analyser, négocier et valider les contrats commerciaux, conventions et accords divers Assurer la sécurisation juridique des engagements de l’entreprise Participer aux négociations contractuelles avec les partenaires, prestataires et clients Identifier les risques juridiques et proposer les ajustements nécessaires Assurer le suivi juridique et administratif des contrats jusqu’à leur exécution Gestion du contentieux social Suivre et gérer les dossiers de contentieux sociaux Préparer les dossiers en coordination avec les avocats et les équipes RH Assurer le suivi des procédures judiciaires et des échéances Conseiller les équipes internes sur les problématiques liées au droit du travail Participer à la prévention et à la gestion des risques sociaux Conseil juridique & conformité Accompagner les différentes directions sur les sujets juridiques du quotidien Veiller à la conformité des pratiques avec la réglementation en vigueur Réaliser une veille juridique en droit social et droit des contrats Participer à la rédaction de notes juridiques, procédures et documents internes Profil recherché Formation Bac+5 en Droit des affaires, Droit privé ou équivalent Expérience de plus de 6 ans sur une fonction similaire Excellente maîtrise du droit des contrats et du droit social Expérience confirmée en gestion des contentieux sociaux Très bonnes capacités rédactionnelles et analytiques Français courant, anglais apprécié Qualités requises Rigueur et sens de l’organisation Réactivité et autonomie Excellent relationnel et capacité de négociation Sens de la confidentialité Esprit d’analyse et de synthèse</span> </div>
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<span>Who are we?<br> SupportYourApp is a global intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, emails and chats; Escalating complex cases to the internal team; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent French & English skills (at least C1 for both spoken and written); At least 6 months of experience in customer and technical support role is a must; Experience with CRM systems; Experience handling customer issues in a ticket-based support environment across multiple channels, including email, phone, and chat.<br> Ability to learn and follow precise procedures; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer ( at least 16Gb of RAM ) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience supporting time and attendance software and/or workforce management systems from a support perspective, rather than solely as an end user.<br> Benefits: Fixed schedule: Monday–Friday, 8 AM–4 PM EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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Company culture : <p>Akkodis is driven by a strong <strong>innovation-first</strong> culture, where creativity, experimentation, and bold thinking fuel daily engineering and R&D work.<br>
This spirit is balanced by a solid <strong>collaborative mindset</strong>, with supportive teams and hands-on managers who encourage growth and knowledge-sharing.<br>
A structured and disciplined approach ensures <strong>operational excellence</strong>, meeting the high standards of the tech and engineering industries.<br>
<strong>Performance</strong> and a healthy competitive drive further strengthen the company’s ambition as a global leader.
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<br> Job : <p>Under the supervision of the Integration Manager, you will administer the databases (DB) for the solutions:</p><br><br><br><p>Missions:</p><br><br><p>- Installation, configuration, updates, and maintenance (SQL Server, MySQL, PostgreSQL, Oracle).</p><br><br><p>- Performance optimization, backup/restore management, and high availability.</p><br><br><p>- Security: policy management, access, and permissions.</p><br><br><p>- Support: incident resolution, assistance to developers for query optimization and data migration.</p><br><br><p>- Automation: script creation for repetitive tasks.</p><br><br><p>- Architecture: tracking technological changes, proposing improvements, and technical documentation.</p><br><br><p>- Collaboration: internal technical support and DB design according to business needs.</p><br><br> <br> <br> Required profile : <p>Profile sought:</p><br><br><p>Higher education in IT with 4+ years of experience as a DBA. Confirmed expertise in SQL environments (MySQL, Oracle, DB2, PostgreSQL, MariaDB) and NoSQL. English required.</p><br><br><br><p>Technical skills:</p><br><br><p>- DBMS: Expertise in SQL Server, MySQL, PostgreSQL, Oracle (install, config, update).</p><br><br><p>- Languages: SQL, PL/SQL, and automation scripting.</p><br><br><p>- Architecture: Modeling, encryption, high availability, replication, backup/restore.</p><br><br><p>- Environment: Windows/Linux OS, monitoring tools, and performance tuning.</p><br><br><br><p>Soft skills:</p><br><br><p>- Rigor, precision, and meeting deadlines.</p><br><br><p>- Analytical thinking, proactivity, and responsiveness.</p><br><br><p>- Excellent communication skills, teamwork, and technological curiosity.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.</p><p><font dir="auto" ><font dir="auto" >Main missions</font></font></p><p><font dir="auto" ><font dir="auto" >As part of this internship, you will be integrated into the finance team and actively participate in the department's various activities. You will benefit from practical training covering several key areas, including:</font></font></p><p><font dir="auto" ><font dir="auto" >Management control:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Participation in budget monitoring and variance analysis</font></font></li><li><font dir="auto" ><font dir="auto" >Contribution to the preparation of financial reports</font></font></li><li><font dir="auto" ><font dir="auto" >Dashboard update assistance</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Accounting :</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Support for accounting entries and monitoring of day-to-day operations</font></font></li><li><font dir="auto" ><font dir="auto" >Contribution to ad hoc financial analyses</font></font></li><li><font dir="auto" ><font dir="auto" >Participation in the preparation of strategic and operational documents</font></font></li><li><font dir="auto" ><font dir="auto" >Support across various cross-cutting financial topics</font></font></li><li><font dir="auto" ><font dir="auto" >Participation in monthly closings</font></font></li><li><font dir="auto" ><font dir="auto" >Assistance in tracking supplier and customer invoices</font></font></li></ul><p>Support au Country Finance Manager :</p><ul><li><font dir="auto" ><font dir="auto" >Specific responsibilities</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Grant management:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Contribute to the recovery of a grant by collecting and organizing the required supporting documents (supplier invoices, training certificates, etc.)</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the conformity and completeness of the documents provided</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Physical inventory:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Responsible for conducting the physical inventory of assets at the Rabat and Casablanca sites</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the reconciliation between physical data and accounting records</font></font></li><li><font dir="auto" ><font dir="auto" >Identify and report any discrepancies</font></font></li></ul><p><font dir="auto" ><font dir="auto" >What you will learn</font></font></p><ul><li><font dir="auto" ><font dir="auto" >A complete operational view of financial functions</font></font></li><li><font dir="auto" ><font dir="auto" >Practical experience in management control and accounting</font></font></li><li><font dir="auto" ><font dir="auto" >Direct exposure to the responsibilities of a Country Finance Manager</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >student in finance, accounting or management (Bac+2 Bac+3)</font></font></li><li><font dir="auto" ><font dir="auto" >Rigour, organisation and attention to detail</font></font></li><li><font dir="auto" ><font dir="auto" >Proficient in office software, especially Excel</font></font></li><li><font dir="auto" ><font dir="auto" >Analytical skills and ability to work in a team</font></font></li><li><font dir="auto" ><font dir="auto" >Good level of communication</font></font></li></ul><p></p></section>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and video calls; Collaborate with internal teams to investigate and resolve customer issues efficiently; Represent the company by ensuring a positive customer experience throughout the issue resolution process; Develop strong product knowledge to provide accurate guidance and support; Assist customers with customized reports and analysis using data visualization tools; Monitor and troubleshoot connection issues using internal and external tools; Maintain detailed records of customer interactions, troubleshooting steps, and resolutions within the support ticketing system; Escalate complex technical issues to engineering teams when required to ensure timely resolution; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English skills (at least C1 for both spoken and written); 3-5 years of experience in customer and technical support role is a must; Proven knowledge of the payments ecosystem mechanisms; Ability to troubleshoot using databases & other technical tools; Excellent customer-facing skills to ensure a positive customer experience; Strong analytical thinking and research skills; Ability to identify when an escalation to the Engineering team is required; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience with SQL \ Postman; Experience with MongoDB , Tableau, Snowflake; QA background.<br> Benefits: Fixed schedule: Monday–Friday, 10 AM - 6 PM GMT+3 Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3F1</span> </div>
<h2 class="h5">Job description</h2>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>