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<p>AVL Maroc SARL AU offers a job in Morocco (MA) as Data Platform & DevOps Engineer</p><p>We are looking for a Data Platform Engineer responsible for supporting the administration, governance, and operational management of the Databricks platform. The role focuses on ensuring platform stability, security, cost efficiency, and enabling data teams through standardized processes and automation.</p><p>YOUR RESPONSIBILITIES:</p><p>Platform Administration & Governance</p><ul><li>Support the administration of Databricks environments (DEV, TEST, PROD)</li><li>Manage user access, roles, and permissions</li><li>Support identity provisioning via Azure AD / AWS IAM</li><li>Collaborate with cloud teams on connectivity, storage access, and security topics</li></ul><p>Workspace Operations & Support</p><ul><li>Manage access to notebooks, jobs, clusters, and SQL Warehouses</li><li>Support cluster configuration and usage policies</li><li>Troubleshoot platform-related issues and coordinate with support teams</li><li>Maintain operational documentation and internal guidelines</li></ul><p>Data Governance & Security</p><ul><li>Support Unity Catalog governance (catalogs, schemas, tables)</li><li>Manage access controls and data ownership</li><li>Ensure platform security standards and audit readiness</li><li>Contribute to compliance and governance processes</li></ul><p>DevOps & Automation</p><ul><li>Support CI/CD processes for Databricks deployments</li><li>Participate in automation initiatives using Git-based workflows</li><li>Contribute to standard templates and deployment practices</li><li>Support lifecycle management across environments</li></ul><p>Cost & Usage Management</p><ul><li>Monitor platform usage and identify optimization opportunities</li><li>Support cost tracking and reporting activities</li><li>Contribute to tagging and governance practices for cost attribution</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>YOUR PROFILE:</h2><p>Formation : Master s degree (Bac+5) in Computer Science, Software Engineering, Data Engineering, or a related technical field</p><p>Experience</p><ul><li>Minimum 1 years of experience as a Data Plateform Enginner</li><li>Good understanding of CI/CD concepts and Git-based workflows</li><li>Experience working in cloud-based data platforms or DevOps environments is a plus</li></ul><p>Technical Skills</p><ul><li>Experience with Databricks administration (workspace management, access management, clusters, Unity Catalog is a plus)</li><li>Knowledge of Azure cloud services (preferred) or other cloud providers</li><li>Familiarity with Infrastructure as Code concepts (Terraform is a plus)</li><li>Scripting knowledge (Python or Bash is a plus)</li></ul><p>Certifications (Nice to Have)</p><ul><li>Databricks certifications (ex: Databricks Certified Data Engineer, Databricks Platform Administrator)</li><li>Cloud certifications such as Azure Data Engineer, AWS Solutions Architect, or equivalent</li></ul><p>Languages & Soft Skills</p><ul><li>Strong English communication skills (written and spoken)</li><li>Good analytical and troubleshooting skills</li><li>Ability to work in a collaborative and international environment</li><li>Proactive mindset and structured way of working</li></ul><p>Technical Profile:</p><ul><li>- Databricks Expertise: Deep experience with Unity Catalog, Account Console, and Workspace administration</li><li>- IaC & Automation: Expert proficiency in Terraform; experience with Databricks CLI, Asset Bundles, and REST API</li><li>- Cloud Infrastructure: Strong knowledge of Azure (preferred) or AWS/GCP networking and security</li><li>- CI/CD Tooling: Proven experience with GitHub Actions, Azure DevOps, or GitLab CI</li><li>- Scripting: Proficient in Python and Bash for platform automation</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Plans the production capacity (equipment, personnel) and schedules (incl. e.g. additional shifts) according to the requirements of the customer Coordinates the optimal utilization of production equipment Ensures the on time production Controls the achievement of the daily, weekly and monthly targets according to schedule, Supports the Production control, Analysis of the production results from the previous day (e.g. efficiency, quality, waste of products, rejects etc.) and identifies and introduces the necessary counter measures (e.g. KOSU, KATA) and/or ensures escalation</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications and Experience</h2><p>Level of Education : Engineer Or master's degree.</p><p>Branch Of Study: Mechanical/Electrical/Industrial or equivalent</p><p>Experience : 5 years experience in the same position in the automotive industry</p><p>Language : French and English are mandatory</p><p></p></section>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as an E-commerce Content Manager today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Build and maintain landing pages in Makaira using existing page-builder elements; Structure and enrich page content — copy, images, video — within approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text; Keep up with evolving tools and technology in the e-commerce content space.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of hands-on experience in e-commerce content management, copywriting, or landing page creation; Experience working with e-commerce platforms (e.<br>g. Shopify, Magento, Makaira, or similar); Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive E-commerce Content Manager who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as an E-Commerce Landing Page Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Build and maintain landing pages in Makaira using existing page-builder elements; Structure and enrich page content — copy, images, video — within approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text; Keep up with evolving tools and technology in the e-commerce content space.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of hands-on experience in e-commerce content management, copywriting, or landing page creation; Experience working with e-commerce platforms (e.<br>g. Shopify, Magento, Makaira, or similar); Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive E-Commerce Landing Page Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>
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<span>Who are we?<br> SupportYourApp is a global intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, emails and chats; Escalating complex cases to the internal team; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent French & English skills (at least C1 for both spoken and written); At least 6 months of experience in customer and technical support role is a must; Experience with CRM systems; Experience handling customer issues in a ticket-based support environment across multiple channels, including email, phone, and chat.<br> Ability to learn and follow precise procedures; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer ( at least 16Gb of RAM ) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience supporting time and attendance software and/or workforce management systems from a support perspective, rather than solely as an end user.<br> Benefits: Fixed schedule: Monday–Friday, 8 AM–4 PM EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
<p>As a Quality Engineer, you ensure high quality of software solutions in collaboration with the whole development team. Your focus lies on effective testing, quality in automation, programming and deploying software. Automation of test activities plays an important part in your role. You understand and use the required tooling to support this.</p><p><strong>Desired Candidate Profile</strong></p><p>You are an experienced Quality Engineer who can work in various environments. You have demonstrable relevant work experience in Agile projects for clients for at least 3 years. Automation plays an important role in your test activities and you understand and use the tooling to support this.</p>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <ul><li>Follow up with business contacts to collect documents for quality meetings</li><li>Generate project indicators</li><li>Participate in certain quality reviews for indicator presentation and meeting minutes</li><li>Organize and lead marathon meetings</li></ul> <br> Required profile : <ul><li>Engineer or Master's degree in <strong>Industrial Engineering / Quality / Project Management / Supply Chain</strong></li><li>1 to 2 years of experience</li><li>Good communication in French and English, dynamic</li><li>Ability to manage difficult contacts</li><li>Proactive</li><li>Analytical and synthesis skills</li><li>Proficiency in Excel would be a plus for generating KPIs</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Manages and supervises the product Section org unit according to defined objectives and KPIs Designs and leads initiatives with regard to product Section Takes Responsibility for standards, governance and processes in area of Responsibility Defines and steers budgets for the development of activities within area of Responsibility Manages and supervises multiple org units within product Section Proposes and implements measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Qualifications and Experience</font></font></h2><p><font dir="auto" ><font dir="auto" >Level of Education: Engineer or Master Degree Branch Of Study: Mechanical/Electrical/Industrial or equivalent Experience: A minimum of 7 years in a leadership position in the automotive industry is mandatory Language: English and French are mandatory</font></font></p><h2><font dir="auto" ><font dir="auto" >Social skills:</font></font></h2><p><font dir="auto" ><font dir="auto" >Communication /Social & intercultural sensitivity / Change management /Target & result orientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork</font></font></p><h2><font dir="auto" ><font dir="auto" >Professional competence:</font></font></h2><p><font dir="auto" ><font dir="auto" >Delegation & control, Employee coaching & development, Leadership</font></font></p><p></p></section>
<p>MTA is looking for Software Validation Engineer to join the R&D team. Key Responsibilities: - Analysis and requirements review; - Test protocol definition and execution for checking the system functionalities; - Trace and analyze the test results; - Bug-tracking (i.e. JIRA or RedMine); - Requirement management and traceability (i.e. DOORS);</p><p><strong>Desired Candidate Profile</strong></p><p><b>Requirements</b>:<br>- Master/Engineer degree in Electrical and Computer Science Engineering or related field;<br>- 3+ years of experience in software verification and validation in real-time/embedded contexts;<br>- Fluent in English;<br>- Experience in automotive, aerospace or rail industry;<br>- Knowledge of black-box and white-box testing methodologies;<br>- CAN/LIN bus knowledge;<br>- Preferred knowledge of CAN tools such as Vector suite (i.e. CANalyzer or CANoe);<br>- Knowledge of ASPICE/CMMI processes;<br>- Knowledge of MATLAB, Stateflow and Simulink modelling systems;<br>- Nice to have knowledge of the Safety (Functional Safety) standard;<br>- Nice to have knowledge of the Cyber Security standard;</p>
<p>Data engineers collect, transform and store data using pipelines and storage systems. This involves extracting data from various data source systems, transforming it into the staging area, and loading it into database, data warehouse or data lake systems. The Data Engineer ensures quantitative and qualitative access to data sources. He/she ensures availability of data and guarantees the quality of its use in-order-to facilitate its exploitation by Data analysts and Data scientists. His/her scope of intervention is focused on application systems around data management and processing and on Big Data, IoT platforms.</p><p><strong>Desired Candidate Profile</strong></p><p>Engineer / Master Big Data or similar He/she uses analytic applications, techniques, and statistical methods to organize, synthesize and translate data efficiently. He/she produces statistical studies, carries out analyses on any kind of available data sources in order to produce value. Drives analysis to solve a problem and/or satisfy a business need.</p>
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Job : <p>We are open to applications in all our fields:</p><br><br><p>• Works, operations, and project management<br>• Studies, methods, planning, and cost control<br>• Maintenance, equipment, and logistics<br>• Quality, health, safety, and environment<br>• Waste treatment and recovery<br>• Administrative and support functions: finance, purchasing, legal, IT, human resources ...</p><br><br><br> <br> Required profile : <p>Whether you are a beginner, a technician, an engineer, an experienced manager, or an expert in your field, you can send us your application.</p><br><br> <br><br> </div>
<p>Job Description Check Quality methodology application and contribute to a continuous improvement Define the Quality path to reach Quality Objectives From CX, manage the action plan and provide the forcast . Consolidate the milestone Quality Process and deliverables ( Issues , Risk, Tracability..) From preliminary Phase up to SOP Ensure that quality organization is put in place and Act as conduit for the Quality core teams . Ensure relation ship with all stakeholders Ensure the achievement of Quality target Of secondary luanches/application by Evaluation the outcome of the design process and writing the secondary luanch quality assessment Guarantee that there is no impact on quality during product or process changes , ater mass production by ensuring the quality of product and process Evolution Milestones ( For Serial Life) Report Towards Chief Engineer Establish Quality project KPI book</p><p><strong>Desired Candidate Profile</strong></p><p>Master's degree in Industrial Engineering ; 1 to 3 years of experience in a similar role ; Good level french /english. Technical Skills : Supplier/Production Quality Engineer ; Automotive experience mandatory .</p>
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Job : <p>The technical project manager will be in charge of planning, supervising, and controlling studies and works, ensuring deadlines are met, costs and resources used are optimized, and quality requirements are satisfied.<br>To this end, you will have the following main missions:</p><br><br><p>• Participate in launching calls for tenders and coordinate the processing of offers until the companies are awarded;• Ensure the monitoring and control of studies and works in their different phases;• During works, ensure the monitoring and control of adaptation studies;• Ensure coordination between the different stakeholders in studies and works (consulting firms, architects, surveyors, companies, etc.);• Control and validate tender documents (DCE);• Manage study and work contracts in administrative, legal, and financial aspects;• Control statements of work and ensure payment follow-up for service providers;• Develop periodic reporting on projects under their portfolio.</p><br><br> <br> Required profile : <ul><li>State engineer or Master's degree in Civil Engineering (Bac+5 level);</li><li>Minimum 8 years of professional experience in a similar position in the field of Roads and Utilities (VRD) and urban development.</li></ul><p>Skills required for the position:</p><br><br><ul><li>Excellent command of project management;</li><li>Perfect knowledge of contract award procedures, calls for tenders (AO), and administrative, legal, and financial monitoring of contracts;</li><li>Proficiency in controlling and monitoring VRD studies and works in all their phases;</li><li>Rigor and autonomy in project management;</li><li>Interpersonal and communication skills;</li><li>Negotiation and conflict management skills.</li></ul> <br><br> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and outgoing calls; Respond , troubleshoot and escalate support requests, including technical issues, via email, phone, chat, scheduled video calls; Maintain regular communication with customers and provide timely updates on open issues and resolutions; Identify, reproduce, and report bugs clearly to Product and Development teams; Gather customer feedback, identify recurring needs, and suggest product improvements to enhance the platform experience; Maintain high service standards by meeting KPIs such as response time, resolution rate, and customer satisfaction; Accurately document all customer interactions in the CRM system; Stay up to date with platform updates, new policies, and industry trends.<br> What you need to succeed in this role: Excellent French and English skills (C1 for both spoken and written); At least 2+ years of experience in Customer Support, SaaS Support, or Technical Support, preferably supporting complex technical solutions similar role is a must ; Strong Excel skills, including VLOOKUP, reporting and data analysis; Excellent problem-solving abilities with a customer-first mindset; Ability to handle multiple tasks and prioritize effectively in a fast-paced environment; High attention to detail and accuracy in managing customer information; Experience with CRM systems; Commitment to delivering high-quality customer service and meeting performance targets; Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with Zendesk is a strong advantage; An analytical mindset with the ability to identify patterns, solve problems, and suggest improvements.<br> Benefits and Perks: Flexible schedule; Inclusive international environment; Compensation in USD; Good bonuses for referring friends Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and video calls; Collaborate with internal teams to investigate and resolve customer issues efficiently; Represent the company by ensuring a positive customer experience throughout the issue resolution process; Develop strong product knowledge to provide accurate guidance and support; Assist customers with customized reports and analysis using data visualization tools; Monitor and troubleshoot connection issues using internal and external tools; Maintain detailed records of customer interactions, troubleshooting steps, and resolutions within the support ticketing system; Escalate complex technical issues to engineering teams when required to ensure timely resolution; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English skills (at least C1 for both spoken and written); 3-5 years of experience in customer and technical support role is a must; Proven knowledge of the payments ecosystem mechanisms; Ability to troubleshoot using databases & other technical tools; Excellent customer-facing skills to ensure a positive customer experience; Strong analytical thinking and research skills; Ability to identify when an escalation to the Engineering team is required; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience with SQL \ Postman; Experience with MongoDB , Tableau, Snowflake; QA background.<br> Benefits: Fixed schedule: Monday–Friday, 10 AM - 6 PM GMT+3 Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3F1</span> </div>
<h2 class="h5">Job description</h2>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>
<h2 class="h5">Job description</h2>
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<span><b>Lear For You</b> <br>
</span><p>We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because <strong>we want to be more for you.</strong></p><br>
<p>A path to a better career. A better future.</p><br>
<p>Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.</p><br>
<p>They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.</p><br>
<p>Are you ready for a better career? A better future?</p><br><br><br><b>Job Description</b> <br><span><strong>We kindly request that you submit your CV in English. Please be advised that only CVs submitted in English will be taken into consideration during the selection process.</strong></span><br> <p>As part of the EU & Africa JIT and Structures AME team, the Senior AME Engineer is tasked with supporting the execution of multiple regional projects to defined standards in accordance with Lear’s AME Roadmap.</p><br>
<p>The Senior AME Engineer may work on a variety of projects tasked with implementing automated solutions into Lear JIT, Trim or Structures facilities. The Senior AME provides SME knowledge within a particular AME domain.</p><br>
<p>Reporting to the Senior AME Manager, this position plays a leading role within the AME team tasked with overseeing the Lear’s transition to automated solutions within EU&AF plants. Additional tasks performed by the Senior AME Engineer include defining the timing and execution plan into any given facility, flagging any risks or budget deviations to senior management, devising solutions to ensure minimal downtime or operational disruption during execution.</p><br>
<p>The AME Senior Engineer plays a key role in the assessment of supplier capabilities through the tender and equipment supply chain process, creating work instructions and ensuring project implementation is conducted to Lear standards and delivered in accordance with project timing milestones.</p><br><br><br><b>Responsibilities</b> <br><ul>
<li>Collaborate with Central AME, Plant Operations, EHS, Purchasing, Commercial, and Program Management teams to deliver AME projects.</li>
<li>Develop and validate strong business cases, ensuring a clear technical, operational, and financial justification for each project.</li>
<li>Support Lear’s RFQ process through technical expertise and cross-functional coordination.</li>
<li>Coach plant and regional teams, driving knowledge transfer and supporting sustainable serial operations.</li>
<li>Ensure deployment and adherence to Lear AME standards, methodologies, and best practices.</li>
<li>Participate in project feasibility assessments, execution strategy discussions, implementation planning, cost reviews, and timeline management.</li>
<li>Stay at the forefront of technological advancements and promote innovative solutions across the organization.</li>
<li>Champion a safe working environment by ensuring compliance with all HSE regulations, local policies, and company procedures.</li>
</ul><br><br><b>Education Requirements</b> <br><ul>
<li>University Degree in Mechanical / Industrial Engineering or comparable discipline</li>
</ul><br><br><b>Experience Requirements</b> <br><ul>
<li>5+ years’ work experience in <strong>JIT, Trim or Structures facilities would be a plus.</strong></li>
<li>knowledge in at least one of the following fields : welding, maintenance, robotics, automation, EOL systems, Digital Twin</li>
<li>Experience in supporting execution of multiple advanced manufacturing projects into operational environment</li>
<li>Strong analytical skills / problem solving skills with accuracy and attention to detail</li>
<li>Demonstrated experience of presenting to regional leaders </li>
<li>Expert level of Microsoft Office including Excel and PowerPoint.</li>
<li>Willingness and flexibility to travel within the role.</li>
<li>Ensures a safe working environment, follow, support, and maintain working practices, comply with all relevant HSE legislation and local policies and procedures.</li>
</ul><br><br><b>Languages</b> <br><ul>
<li>Fluency in English language both written and verbal</li>
</ul><br><br><b>Equal Opportunity Employer</b> <br>
<p><span><em>Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.</em></span></p><br>
<p><span><em>We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.</em></span></p><br>
<p><em><span>Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.</span></em></p><br><br><br><br>
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<p><br></p><p><b>JOB PURPOSE:</b></p><p>Lead the day-to-day field execution of WTG and BoP maintenance activities, ensuring safe, high quality, and timely delivery of preventive and corrective works, strong troubleshooting support, and proper documentation discipline, to sustain high availability and reliability of the wind farm under the supervision of the Site Engineer.</p><p><b>KEY ACCOUNTABILITIES:</b></p><p><b>Health, Safety, Security & Environment</b></p><ul><li>Ensure compliance with HSSE policies, procedures, and controls across the plant to guarantee employee and asset safety, legislative compliance, and responsible environmental practices.</li><li>Perform regular PTW process inspection and ensure full compliance with NOMAC HSSE standards.</li><li>Ensure subcontractors full compliance with NOMAC HSSE standards and site rules.</li><li>Ensure a high level of HSSE awareness through regular coaching / toolbox talks and field presence to correct deviations.</li><li>Report all incidents and occurrences as per NOMAC Health and Safety policy and support investigation and action follow-up.</li><li>Lead daily field housekeeping closure after work (tools removal, waste collection, parts returned, area left safe/clean).</li><li>Perform weekly 5S walkdowns with technicians (turbine bases, workshop, service vehicles) and close actions.</li><li>Ensure technicians comply with fleet rules and confirm vehicle readiness before dispatch (safety equipment + basic checks).</li><li>Review weekly overspeed alerts for his team and apply first-level coaching, escalating repeated cases to Site Engineer / HSE.</li></ul><p><b>Operations & Maintenance Execution (WTG + BoP)</b></p><ul><li>Supervise preventive and corrective maintenance works, daily troubleshooting, and repair/replacement of wind turbine mechanical, electrical, and hydraulic systems/components.</li><li>Supervise preventive and corrective maintenance activities of BoP equipment.</li><li>Provide first-line technical guidance to service technicians and ensure safe, efficient execution and quality of work.</li><li>Support and lead major component replacement activities (e.g., generators, Transformer, gearbox) by coordinating resources, tools, and field readiness.</li><li>Daily toolbox + job readiness check before dispatch (scope, hazards, tools, spares, access, weather, communications).</li><li>Work quality hold points for critical tasks (MV terminations, transformer work, torque marking, reinstatement checks).</li><li>Defect elimination loop: create/maintain a simple repeat defects log and propose permanent corrective actions to Site Engineer.</li><li>Lifting & rigging readiness checks: verify lifting accessories certificates/condition before any lift (even when crane is contractor-owned).</li><li>Return-to-service verification discipline: ensure basic functional checks are completed (and recorded) before handing back to SCADA.</li><li>On Call/standby coordination: ensure fair on-call distribution, clear escalation and response protocol during breakdowns.</li></ul><p><b>PTW / LOTO</b></p><ul><li>Establish and maintain general safety from the system / Lock Out Tag Out (LOTO).</li><li>Support the proper implementation of PTW requirements and safe work execution in the field.</li></ul><p><b>Troubleshooting, Performance Monitoring & Downtime Control</b></p><ul><li>Interpret turbine faults and support troubleshooting to minimize downtime and improve availability.</li><li>Monitor turbine performance and identify recurring issues/potential problems requiring corrective action.</li><li>Support optimization of turbine downtime and service KPIs through better prioritization and execution discipline.</li><li>Follow up MPC recommendations and implement improvement actions to minimize generation losses and enhance plant performance.</li></ul><p><b>Work Management, Documentation & Reporting Quality</b></p><ul><li>Ensure technicians complete all relevant paperwork and system reporting (work orders, checklists, PTWs, reports) with good quality and on time.</li><li>Review and validate WO closure quality (clear problem/cause/action, measurements, parts used, attachments) and coach technicians to improve reporting discipline.</li><li>Maintain service logs and contributes to operational/maintenance reporting as requested by the Site Engineer.</li></ul><p><b>People Supervision & Capability Building</b></p><ul><li>Manage and monitor the performance of direct reports (service technicians) and provide regular feedback, coaching, and guidance.</li><li>Ensure knowledge transfer and continuous guidance of junior technicians and support competence progression.</li><li>Ensure discipline, teamwork, and proper work organization to deliver tasks efficiently and safely.</li><li>Manage daily attendance and work allocation; ensure technicians respect start/finish times, on call readiness, and approved leave plan; report deviations and recurring non-compliance to Site Engineer.</li><li>Ensure full adherence to P&C procedures related to work schedule, shift roster, on-call duty, attendance, leave planning, and recovery days, including timely communication and approval workflow.</li><li>Maintain professional discipline: punctuality, readiness for duty, timely handover, and compliance with site rules and instructions.</li></ul><p><b>Contractor Supervision</b></p><ul><li>Supervise contractors/subcontractors during on-site activities to ensure compliance with HSSE requirements, method statements, quality expectations, and site rules.</li><li>Follow up contractor progress and support field acceptance of completed works with proper evidence/documentation. Procedures, Continuous Improvement</li><li>Assist in the development and improvement of technical and safety procedures for main service activities and contribute to maintaining an updated site procedure library.</li><li>Perform quality audits/inspections on executed work to confirm maintenance is performed diligently and equipment is left in good condition. Tools, Spares & Cross-Functional Coordination</li><li>Ensure proper care of company tools and vehicles and enforce good housekeeping practices.</li><li>Coordinate with storekeeper/procurement/operations for spare parts readiness and required external services to avoid execution delays.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's in electrical / Electromechanical Engineering (or relevant technical degree)</li><li>5 years experience in wind sector overseeing operation and maintenance.</li><li>Minimum 3 years as Wind Turbine Technician (Vestas V90 experience preferred), including troubleshooting, up-tower repairs, and major component exposure.</li><li>Wind turbine troubleshooting + planned maintenance execution</li><li>MV/HV substation & BoP coordination (switchgear, protection, transformers, MV cables)</li><li>Team leadership, contractor supervision, and safe execution discipline</li><li>Strong reporting, RCA support, and action closure mindset</li><li>Planning, prioritization, and performance-oriented deliver</li><li>Safety leadership & compliance mindset</li><li>Accountability and execution ownership</li><li>Communication and collaboration</li><li>Problem-solving and structured thinking</li><li>Integrity, discipline, and resilience under pressure</li></ul>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>AXA GBS Morocco</strong> operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and strong professional relationships are key priorities. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and team cohesion. This human-centered approach is <strong>reinforced</strong> by a strong <strong>organizational framework</strong>, ensuring reliability, structure, and operational efficiency. It is <strong>complemented</strong> by a moderate focus on <strong>innovation</strong> and <strong>performance</strong>, supporting continuous improvement within a well-defined environment.
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<br> Job : <p><u><em><strong>JOB PURPOSE:</strong></em></u></p><br><br><p>As a BI Engineer, you will join the Reporting Factory Team.</p><br><br><p>The role of the BI Engineer is to design, develop, and maintain strong BI solutions that empower AXA GBS Morocco and the broader global organization in making data-driven decisions.</p><br><br><p>The BI Engineer will leverage certified expertise in BI Tools and technologies to produce accurate and actionable reports for diverse stakeholders, including services owners and product owners.</p><br><br><p>Working within a multi-country, multicultural team, this role ensures the timely delivery of high-quality BI Solutions while fostering collaboration, aligning with company objectives, and adhering to best practices in a global corporate environment.</p><br><br><p><br>DIMENSION: <strong>International</strong></p><br><br><p><em><u><strong>POSITION & MISSIONS:</strong></u></em></p><br><br><p><em><strong>Power BI report: </strong></em></p><br><br><ul><li>Build and deploy reporting factory solutions based on Power-BI</li><li>Build official reports and dashboards for all the products and services in the scope of the reporting factory (aligned to product and service operating models)</li><li>Maintain, update and provide assistance to key stakeholders from a BI perspective</li><li>Work within a multicultural team across many global locations</li><li>Work in an agile methodology</li></ul> <br> <br> Required profile : <p><em><u><strong>PROFILE, SKILLS & COMPETENCIES:</strong></u></em></p><br><br><p><em><strong>Soft Skills :</strong></em></p><br><br><ul><li>Ability to converse technically in English with senior managers</li><li>Ability to work remotely and converse with team members located globally</li><li>Knowledge of agile delivery methods</li><li>Creation of English language reports</li><li>Ability to quickly understand and translate business needs, and to model them</li></ul><p><u><em><strong>Technical Skills :</strong></em></u></p><br><br><p><em><strong>Must Have Skills:</strong></em></p><br><br><ul><li>Over 2 years' experience in creating and maintaining PowerBI reports</li><li>Good Knowledge of Microsoft Power platform and connectors to external data sources</li><li>Good Knowledge of PowerShell language and confidence in creation (and maintenance) of scripts.</li><li>Good experience in data modeling based on Power-BI</li><li>PowerBI Modelling and Visualizing data in dashboards (any examples would be great)</li><li>Ability to implement row level security features within BI reports</li><li>Ensure the consistent quality of data and update over the lifecycle of the report</li><li>Understand, consolidate, correlate data</li><li>Clean up data to keep relevant table (limit treatment workload, cost)</li><li>Set up automated data feed process</li><li>Implement process to change structure of reports based on the evolution of product</li><li>PowerBI MS Certified.</li></ul><p><em><strong>Additional Skills:</strong></em></p><br><br><ul><li>Knowledge of MS Graph API</li><li>Understanding of Active Directory and creation of privileged access within PowerBI</li></ul> <br><br> </div>