Insurance Coordinator Jobs in Morocco
992 Jobs Found
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Company culture : <p><strong>CAT Assurance et Réassurance</strong> is driven by a culture strongly focused on <strong>organization</strong>, placing rigor, process reliability and operational efficiency at the core of its performance. Compliance with standards, ethical requirements and structured operations are key reference points for teams. This culture is closely complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. More moderate <strong>innovation</strong> and <strong>competitive components</strong> also support adaptability, continuous improvement and a results-oriented mindset.
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<br> Job : <p>Classify and organize archive documents;<br>Participate in the indexing and digitization of files;<br>Ensure the classification, search, and archiving of documents;<br>Contribute to the proper preservation of archives.</p><br><br> <br> <br> Required profile : <p>Bac+2 minimum in archiving, document management, administration, or a similar field;<br>A first experience (internship) in archive or document management is a plus;<br>Proficiency in office tools (Word, Excel, etc.);<br>Sense of organization, rigor, and discretion;<br>Team spirit, autonomy, and a desire to learn.</p><br><br><p>If you are motivated and wish to gain a rewarding experience in the insurance sector, join us!</p><br><br> <br><br> </div>
<p>Foundever is recruiting for its Yaacoub El Mansour site, customer advisors (Inbound & Outbound Calls). The manager will be responsible for the complete processing of customer files:</p><p>Quote processing: Reception, analysis, and follow-up of incoming requests</p><p>Contract implementation: Entry, editing, and sending of contractual documents</p><p>File completeness: Collection, control, and validation of mandatory documents necessary for contract activation</p><p>Administrative follow-up: Follow-ups, filing, adherence to procedures and deadlines</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree: Baccalaureate and above</li><li>Excellent French proficiency (oral and written)</li><li>Good listening and service skills</li><li>Argumentation skills</li><li>Good interpersonal skills and ability to connect with others</li><li>Proven experience in sales or insurance contract management (ideally in Auto and Multi-risk Home Insurance (MRH))</li><li>Organization, reliability, proactivity</li><li>Customer service orientation and good interpersonal skills</li><li>Adherence to processes and compliance standards</li><li>Ability to manage difficult situations and clients</li></ul>
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Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company.
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<br> Job : <p>Do you enjoy meaningful customer service and know how to build trust over the phone?</p><br><br><p>At ADM Value, we are looking for Spanish-speaking customer service advisors for a pet insurance activity.</p><br><br><p>You will work with clients who are emotionally involved: your mission will be to listen, reassure, and provide clear and reliable solutions.<br><strong>Your responsibilities</strong></p><br><br><ul><li>Contribute to a smooth and high-quality customer experience</li><li>Handle customer requests by phone with professional and empathetic communication</li><li>Listen actively, analyze the need, and provide a clear answer</li><li>Explain information simply (without jargon)</li><li>Guide the customer step-by-step in their requests</li><li>Ensure follow-up of requests until resolution</li></ul> <br> <br> Required profile : <p><strong>Profile sought</strong></p><br><br><ul><li>Perfect command of Spanish (spoken): clarity, fluency, and good communication</li><li>Customer focus: empathy, patience, and service-oriented attitude</li><li>Interest in the animal world (owning or having owned pets is a plus)</li><li>Organization and rigor in managing requests</li></ul><p>Ability to manage emotionally charged situations while maintaining professionalism<br><strong>Conditions and benefits</strong></p><br><br><ul><li>Permanent contract (CDI) from day one</li><li>Social coverage: CNSS + AMO</li><li>Fixed salary + transport allowance + meal allowance</li><li>Performance </li></ul></div>
<p>Join a dynamic team and contribute to improving the customer experience on a financial project!</p><p><br></p><p>Foundever is recruiting Bilingual (English & French) Customer Service Representatives for a new project in collaboration with a major player in financial services.</p><p><br></p><p>Your responsibilities will include:</p><p><br></p><p>• Answering customer calls and providing quick and effective solutions;</p><p>• Resolving issues by personalizing each interaction with professionalism;</p><p>• Collaborating within a passionate and responsible team focused on customer satisfaction.</p><p><br></p><p>Primary Job Responsibilities</p><p>Desired Profile</p><p>• You are perfectly fluent in spoken French and English;</p><p>• You possess excellent communication and organizational skills;</p><p>• Minimum education level: High school diploma;</p><p>• You are able to manage pressure and solve problems quickly.</p><p><br></p><p>Employee benefits and other</p><p>In addition to a permanent employment contract (CDI), social security, private health insurance, and transportation provided during closing hours, Foundever offers you:</p><p><br></p><p>• Certified training;</p><p>• Real opportunities for professional development, with solid career prospects: 90% of our promotions come from internal mobility;</p><p>• A flexible, inclusive, and creative work environment;</p><p>• A performance bonus;</p><p>• A progressive salary;</p><p>• CNSS (National Social Security Fund) enrollment;</p><p>• Private health insurance;</p><p>• A social club.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<div> <div> <div><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">R sum you post</font></font><br></div> <div> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Foundever is recruiting bilingual (French & English) client managers for a British financial project.</font></font></strong> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join a dynamic team and participate in improving the customer experience on a financial project!</font></font></p>
<p> <br> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your missions:</font></font></strong> <br> <br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Answer customer calls and provide quick and effective solutions; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Solve problems by personalizing each interaction with professionalism; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Collaborate within a passionate and responsible team, focused on customer satisfaction.</font></font></p> </div> </div> <div> <div><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main responsibilities</font></font><br></div> <div> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Search Profile</font></font></strong> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> You have excellent spoken French and English skills; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> You possess excellent communication and organizational skills; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Minimum education level: Baccalaureate; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> You are able to manage pressure and solve problems quickly.</font></font></p>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Employee benefits and other</font></font></strong> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In addition to a permanent employment contract (CDI), social security, private health insurance, and round-trip transportation, Foundever offers: </font></font><br> <br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Certified training; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Real opportunities for professional development, with solid career prospects: 90% of our promotions come from internal mobility; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> A flexible, inclusive, and creative work environment; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> A performance bonus; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> A progressive salary; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> CNSS (National Social Security Fund) enrollment; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Private health insurance; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Social club. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Like all positions in our company, this position is open to people with reduced mobility.</font></font></p>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Hourly range</font></font></strong> </p>
<p>07h00 - 23h00</p> </div> </div> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The role of the Manufacturing Supervisor III has specialized field of knowledge and/or is considered a technical subject matter expert (SME) who has advanced expertise in the operations. Lead and facilitate safe operations in line with all safety, regulatory and operational requirements. Assure the long-term effectiveness of the team: deliver high levels of customer service, ensure quality of product and services, comply with all regulatory requirements, achieve desired financial performance including cost reductions, and build a culture of high performance for the team.</p><br><p>Responsibilities</p><br><ul><li>Safety : Manages production safety program while creating an environment where safety is the number one priority in every activity that you do, driving safety improvements and conducting safety gembas routinely. Be present on the floor promoting a culture of zero safety incidents in compliance with all EHS requirements.</li><li>People: Responsible for daily effective deployment of team members and ensure tasks are appropriately delegated to meet production schedule. Ensure that team members are trained to the required standards of their job. Drives engagement with team by having regular 1:1’s, conducting performance reviews, development planning and has survey actions plans in place. Ensure time and attendance is approved on time each week so that employees are paid correctly.</li><li>People: Communicating effectively with your team to ensure important communications are cascaded. Acts as advisor/coach to unit /sub-unit and acts as a trainer/ mentor to junior peers. Can supervise production support personnel.</li><li>Operational: Responsible for the effective coordination of the activities within the shift to meet the production schedule. Ensure a smooth shift handover with the next manager to ensure departmental activities are planned and executed safely.</li><li>Compliance: Ensure compliance with applicable regulatory agencies. Implement a proactive compliance management process where material checks, line clearance checks and spot checks are conducted routinely. Effectively manage any compliance issue that arises during shift that could potentially impact on lot completion.</li><li>Performance: Responsible for complete cycle time management and continuously seeks to identify improvements. Responsible for change-over time management and continuously seeks to identify improvements. Leads or manages the implementation of process improvement projects. Knows all metrics of the site and actively supports initiatives to ensure their area meets expectations and targets.</li><li>Development: Develop direct reports by securing appropriate training and assigning progressively challenging tasks. Ensures all personnel, with specific focus on Key Talent, has development actions/ plans in place and arranging opportunities for growth. Be proactive in self-development by having a growth mindset towards personal development.</li><li>Operational Excellence (OpEx): Leads process improvement initiatives.<br>Obtains improvement ideas from their team and submitting to pertinent group to improve culture, quality, productivity, and safety of their areas.</li><li>Generates and manages non-hazardous and hazardous waste, according with the internal operating procedures and in compliance with local and federal regulations.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree is required. A degree in sciences or engineering is preferred. Minimum 4 yr. experience supervising or leading a functional team. Experience in regulated pharmaceutical industry is strongly preferred.</li><li>Experience: Systems - Proficient in Microsoft Office and other manufacturing systems, such as SAP. Familiarity with industrial automation (distributed control and PLC based systems).</li><li>Experience: Regulatory- Working knowledge of safety, quality systems, and cGMPs is required.</li><li>Experience: Aseptic (If applicable) -Experience working in an aseptic production environment preferred.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount isearned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that areallocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolutediscretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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Job : <p>Join a leading company in the <strong>insurance and brokerage</strong> sector as a <strong>Digital Program Manager</strong>. The position is based in <strong>Casablanca</strong>, in the heart of a stimulating economic dynamic. Your mission will be to lead and orchestrate digital programs, ensuring their strategic alignment with the company's objectives.</p><br><br><p>The main goal is to successfully carry out the company's digital transformation by ensuring the success of the programs entrusted to it. This involves maximizing the value delivered by these initiatives, optimizing existing processes through innovative technologies, and strengthening our market position with high-performing, customer-centric digital solutions.</p><br><br><p>Your main responsibilities will include:</p><br><br><ul><li>Defining the strategic vision and roadmap for digital programs.</li><li>Leading the entire program lifecycle, from design to delivery and adoption.</li><li>Coordinating different project teams (internal and external) and stakeholders.</li><li>Managing program budgets, risks, and schedules.</li><li>Ensuring performance monitoring and regular progress reporting.</li><li>Identifying and proposing digital innovation opportunities to improve customer experience and operational efficiency.</li></ul><p>You will also be responsible for leading steering committees and communicating the vision and progress of the programs to all hierarchical levels.</p><br><br> <br> Required profile : <p>A degree of <strong>Master's level (Bac +5) or higher</strong> is required. A specialization in fields such as <strong>project management, research, R&D, IT, or electronics</strong> would be a considerable asset for understanding the technical and methodological challenges.</p><br><br><p>Significant experience, ranging from <strong>5 to 20 years</strong>, is expected. This experience should ideally have been gained in program or large-scale project management roles, preferably in complex and transforming environments.</p><br><br><p>To succeed in this role, you will need strong skills in:</p><br><br><ul><li><strong>Leadership</strong> and the ability to unite multidisciplinary teams.</li><li><strong>Program and project management</strong> (Agile, Waterfall methodologies, etc.).</li><li><strong>Strategic vision</strong> and understanding of digital challenges in the insurance sector.</li><li>Excellent <strong>communication</strong>, negotiation, and influencing skills.</li><li>Mastery of project management tools and new technologies.</li><li>Customer and results orientation.</li></ul><p>Perfect command of French is essential.</p><br><br> <br><br> </div>
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<span>About Mozn MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence.<br> We’re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence.<br> Our culture is built on the relentless pursuit of excellence and meaningful impact.<br> If you’re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises.<br> About the role The MOZN Channel team is a critical pillar of company growth, and we are seeking a high-impact Channel Sales Lead who thrives in fast-paced environments and operates as the architect behind scalable Mozn partner execution.<br> This role is designed for a commercially driven leader who builds the systems, sales motions, and cross-functional alignment that accelerate partner-led activation, pipeline generation, and revenue growth across the Mozn.<br>ai portfolio.<br> As a Channel Sales Lead, you serve as the single-threaded owner of the Mozn partner narrative, translating our: Recruitment → Enablement → Activation → Capability → Demand Generation → Pipeline → Revenue model into a repeatable, execution-ready motion for a curated set of high-value partners, while simultaneously driving direct market penetration and enterprise sales execution.<br> You will work closely with internal teams, pre-sales leaders, marketing, and executive stakeholders to ensure the territory has clear revenue targets, ongoing sales motions, and structured teaming models that convert partner activation into measurable business outcomes.<br> You operate as both: The regional commercial owner The ecosystem builder Your Impact Architect the Mozn.<br>ai single-thread narrative (Recruitment → Enablement → Activation → Capabilities → Demand Gen → Pipeline → Revenue) and ensure every partner interaction ties to measurable ARR.<br> Drive greenfield market penetration through direct enterprise engagement.<br> Build repeatable partner activation and co-sell frameworks that scale across the region.<br> Design territory plans that balance direct selling and partner leverage.<br> Convert enablement into execution by aligning Mozn.<br>ai strategy and partner sellers around defined account targets.<br> Build structured QBR frameworks that track pipeline, revenue, and activation metrics.<br> Serve as the regional commercial face of Mozn across enterprise, government, and partner ecosystems.<br> What you'll do Take responsibility for the sales, strategy and execution of building new and developing existing accounts and partnerships in the assigned territory.<br> Lead strategic enterprise sales together with your partners while also driving direct opportunities independently.<br> Close partnership agreements while balancing revenue impact, speed to market, and long-term ecosystem value.<br> Evaluate the financial and strategic benefits of new and existing partnerships.<br> Track, report, and optimize partner performance, identifying gaps and executing corrective actions.<br> Own territory revenue targets and deliver measurable results.<br> Build and maintain a pipeline of strategic accounts, taking responsibility from prospecting to close, plus managing ongoing relationships.<br> Collaborate cross-functionally with marketing, pre-sales, and leadership around regional growth.<br> Travel as required to meet customers and partners across the region.<br> You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space.<br> You will be given a lot of responsibility and trust.<br> We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.<br> The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI.<br> We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves.<br> 5+ years of enterprise technology sales experience (AI, SaaS, Cybersecurity, Risk, Analytics preferred).<br> Proven success closing complex enterprise deals directly.<br> Experience managing and activating channel partners or system integrators.<br> Experience operating in hybrid direct + indirect sales environments.<br> Demonstrated success penetrating greenfield markets.<br> Strong account planning and quota management skills.<br> Ability to take opportunities end-to-end from prospecting through closure.<br> Strong executive communication and negotiation skills.<br> Highly organized with strong pipeline discipline.<br> Strong ownership and accountability mindset.<br> Fluent in English, Arabic & French.<br></span> </div>
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Job : <p>Join our dynamic <strong>company in the Insurance / Brokerage sector</strong>, well-established and recognized for its excellence. The <strong>Enterprise Architect</strong> position is based in the vibrant city of <strong>Casablanca</strong>, Morocco. This is an exceptional opportunity to shape the technological future of our organization and lead major strategic initiatives.</p><br><br><p>Your role will be crucial in defining and implementing the company's overall architectural vision. You will align information systems with strategic objectives, ensuring the consistency, scalability, and performance of our technological infrastructures to support our growth and competitiveness in the market.</p><br><br><p>Your responsibilities will include the design and evolution of the enterprise architecture, the evaluation and integration of new technologies, and the definition of standards and best practices. You will work closely with IT and business teams to understand needs and propose innovative solutions. Leading governance bodies and sharing your expertise will also be at the heart of your mission.</p><br><br><ul><li>Define and maintain the enterprise architecture roadmap.</li><li>Develop technological and architectural roadmaps.</li><li>Lead cross-functional projects and ensure the coherence of proposed solutions.</li><li>Ensure the quality, security, and performance of implemented architectures.</li><li>Support teams in digital transformation.</li></ul> <br> Required profile : <p>To excel in this role, a <strong>Master's degree (Bac +5) or higher</strong> is required, ideally in fields such as <strong>Project Management, Research, R&D, IT, or Electronics</strong>. A strong understanding of the insurance business challenges would be a major asset.</p><br><br><p>With significant experience of <strong>10 to 20 years</strong> in architecture roles, you have proven mastery of the different facets of enterprise architecture. Your professional background demonstrates your ability to manage complex environments and successfully lead large-scale transformations.</p><br><br><p>With a sharp strategic vision and an excellent understanding of business needs, you possess in-depth knowledge of application, technical, and data architectures. Your modeling, risk management, and communication skills are exemplary. You are recognized for your leadership, your ability to unite, and to influence. You are fluent in French and English.</p><br><br><ul><li>Expertise in architecture modeling (TOGAF, ArchiMate).</li><li>Knowledge of Cloud, Big Data technologies, and DevOps practices.</li><li>Ability to translate business needs into robust technical solutions.</li><li>Excellent interpersonal and negotiation skills.</li><li>Leadership and decision-making aptitude.</li></ul> <br><br> </div>
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Job : <p>Join a major player in the <strong>Insurance / Brokerage</strong> sector as a <strong>CX & Digital Transformation Manager</strong>. If you want to shape the future of customer experience and lead innovative digital transformation projects, this opportunity in <strong>Casablanca</strong> is for you. Your mission will be to define and orchestrate the overall customer experience strategy, in line with digitalization initiatives, to strengthen our market position.</p><br><br><p>The main goal is to significantly improve our customers' satisfaction and loyalty through a smooth and personalized omnichannel experience. It also involves accelerating our digital transformation by identifying and implementing technologies and processes that will optimize our operations and offer new value propositions.</p><br><br><p>Your responsibilities will cover a wide range of strategic and operational activities. You will be asked to:</p><br><br><ul><li>Design and deploy the overall CX strategy by mapping customer journeys and identifying friction points.</li><li>Lead digital transformation projects, from ideation to implementation, ensuring alignment with business objectives.</li><li>Analyze customer data to extract actionable insights and guide decision-making.</li><li>Collaborate closely with marketing, sales, IT, and operational teams to ensure a coherent approach.</li><li>Implement and monitor key performance indicators (KPIs) related to CX and digitalization.</li><li>Supervise technological and competitive intelligence to anticipate market changes.</li><li>Manage the budget allocated to CX and digital initiatives.</li><li>Promote a customer-centric culture within the organization.</li></ul> <br> Required profile : <p>A <strong>Master's degree (Bac +5) or higher</strong> is required, ideally with a recognized specialization in <strong>Project Management, Studies, R&D, or Marketing</strong>.</p><br><br><p>With <strong>10 to 20 years</strong> of proven experience, ideally gained in the insurance or brokerage sector, you have proven expertise in managing complex digital transformation projects and improving customer experience.</p><br><br><ul><li>Excellent understanding of CX challenges and digital methodologies.</li><li>Proficiency in data analysis and CRM tools.</li><li>Proven skills in project management and team leadership.</li><li>Ability to define a strategic vision and translate it into concrete action plans.</li><li>Exceptional interpersonal and communication skills to unite stakeholders.</li><li>Results-oriented with a strong ability to adapt in a fast-evolving environment.</li><li>Proficiency in French and English, both spoken and written.</li></ul><p>If your background matches this description and you are ready to take on this exciting challenge, don't wait to apply.</p><br><br> <br><br> </div>
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Job : <p><strong>Missions</strong></p><br><br><br><ul><li>To manage medical and health insurance files.</li><li>To provide first aid and basic medical care.</li><li>To monitor the health of employees.</li><li>To participate in the prevention of occupational hazards.</li><li>To contribute to workplace safety and health.</li><li>To lead awareness and prevention actions (first aid, ergonomics, etc.).</li></ul> <br> <br> Required profile : <p><strong>Profile sought</strong></p><br><br><br><ul><li>Diploma of General Nursing recognized by the Ministry of Health and Social Protection (approved public or private institution).</li><li>Experience in an industrial environment is desired.</li><li>Knowledge in HSE, workplace first aid (SST), prevention of occupational hazards, and occupational health.</li><li>Sense of responsibility, rigor, discretion, and good interpersonal skills.</li></ul><p><strong>Location: </strong>Mohammedia<br><strong>Contract:</strong> Temporary work</p><br><br><p><strong>Do you fit the profile?</strong><br>Do not hesitate to apply by sending your CV to the following address: mohammedia@groupe-crit.com</p><br><br> <br><br> </div>
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Work Location<br>This internship is designed to be in person, at the ECA Office for North Africa in Rabat, Morocco, but can be remote or partly remote based on the approval of the supervisor<br> Expected duration<br>3 Months<br> Duties and Responsibilities<br>ECA's mission is to deliver ideas and actions for an empowered and transformed Africa; informed by the 2030 Agenda and Agenda 2063. The mission will be guided by ECA's five new strategic directions which are: advancing ECA's position as a premier knowledge institution that builds on its unique position and privilege to bring global solutions to the continent's problems and take local solution to the continent; developing macroeconomic and structural policy options to accelerate economic diversification and job creation; designing and implementing innovative financing models for infrastructure, and for human, physical and social assets for a transforming Africa; contributing solutions to regional and trans-boundary challenges, with a focus on peace security and social inclusion as an important development nexus; advocating Africa's position at the global level and developing regional responses as a contribution to global governance issues. The ECA Office for North Africa is located in Rabat, Morocco, and serves seven member states: Algeria, Egypt, Libya, Mauritania, Morocco, Sudan, and Tunisia. Its main objective is to contribute to achieving structural transformation and balanced development through sound macroeconomic policies, financing for development and debt management; regional integration, economic diversification, industrialization; and climate change resilience. The office is also paying special attention to challenges specific to middle income countries and policies that can help them spur inclusive economic growth, competitiveness and diversification to escape the middle-income trap. Its core functions are: Strengthening the capacity of member states in the sub-region to design and implement national policies and strategies for sustainable employment creation; Contributing to the implementation of sub-regional development priorities in line with the 2030 Agenda and Agenda 2063 with due consideration for youth and gender perspectives; Improving macroeconomic and fiscal policies, and to ensure sustainable growth; Providing relevant technical assistance to member states and to regional economic communities and intergovernmental organizations in building their capacities to sustain economic, social and political transformation, with a particular focus on employment, skills and balanced development, with the aim of ensuring inclusive growth, taking into consideration access to equal opportunities for women and young people. The internship will be undertaken under the direct supervision of the Communication Officer and the overall guidance of the Director of the Sub-regional Office for North Africa of the United Nations Economic Commission for Africa based in Rabat, Morocco and/or the Head of the Communication division of the United Nations Economic Commission for Africa, based in Addis Ababa (Ethiopia). Responsibilities Under the direct supervision of the Communication Officer, the selected intern will undertake the following assignments and support the accomplishment of the related tasks, including generating related write-ups and story lines. 1. Participate in media & com’s related preparations and research for events organized and covered by the ECA sub-regional office for North Africa, 2. Assist in monitoring media reports (local and international) of ECA events and draft coverage reports, 3. Assist with the coverage of ECA events by contributing to note taking for communication purposes, press releases, social media 4. Assist with the design of visuals (posters, postcards etc.) and video, social media content where applicable 5. Assist with the handling of media inquiries including interview requests 6. Assist with the translation of media content where applicable 7. Assist the Communication Officer with other ad-hoc activities as instructed<br> Qualifications/special skills<br>To qualify for an internship, the following condition must be met: (a) Be enrolled in a graduate school programme (second university degree or equivalent, or higher); (b) Be enrolled in the final academic year of a first university degree programme (minimum bachelor’s level or equivalent); A good knowledge of the North African culture and socio-economic context and culture is an advantage. Internships do not require work experience<br> Languages<br>English and French are the working languages of the United Nations Secretariat. Fluency in French is required for the Internship Programme. Knowledge of English and Arabic is desirable.<br> Additional Information<br>The United Nations is committed to creating a diverse and inclusive environment of mutual respect. Female candidates and persons with disabilities are strongly encouraged to apply. In line with the United Nations Convention on the Rights of Persons with Disabilities, applicants requiring reasonable accommodation at any stage of the recruitment process may contact the internship coordinator for assistance.<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<div> <div> <div><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">About</font></font><br></div> <div> <p> <strong>In addition to a permanent employment contract (CDI), social security, private health insurance, and transportation provided for teams, Foundever Casablanca offers:</strong> <br> <br> Paid, certified training;<br> Career development opportunities with strong prospects for professional growth;<br> A flexible and inclusive work environment;<br> Performance bonuses and salary progression;<br> Registration with CNSS and private health insurance;<br> A social club to strengthen team spirit;<br> Fixed weekends!</p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Working hours:</font></font><br><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">08:00 - 18:00</font></font></p> </div> </div> <div> <div><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">R sum you post</font></font><br></div> <div> <p> <span> <strong>Foundever Casablanca Is Hiring! | English Customer Service Representatives | Logistics Project | Fixed Weekends Off</strong> </span> </p>
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<p> <strong> Looking for a new career opportunity in a dynamic and international environment?</strong> </p>
<p> <strong>Foundever Casablanca is looking for English Customer Service Representatives (English) to join an innovative logistics project and become part of a passionate, supportive, and customer-focused team.</strong> </p>
<p> <strong> Your Responsibilities:</strong> </p>
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<li> <strong>Handle customer inquiries and provide fast, effective, and tailored solutions.</strong> </li>
<li> <strong>Deliver a high-quality customer experience throughout every interaction.</strong> </li>
<li> <strong>Identify and resolve customer issues with professionalism and efficiency.</strong> </li>
<li> <strong>Work collaboratively within a dynamic team committed to customer satisfaction.</strong> </li>
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<p> </p> </div> </div> <div> <div><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main responsibilities</font></font><br></div> <div> <p> <strong>The Profile We re Looking For:</strong> </p>
<p> <br> You are fluent in English, both written and spoken, French is preferred.<br> You have excellent communication and interpersonal skills.<br> You are organized, proactive, and solution-oriented.<br> You are comfortable working under pressure and able to resolve issues quickly.<br> You have at least 12 months of proven professional experience, in any field.</p> </div> </div> </div>
<p>As a Credit Analyst, you will join our Finance organization in Casablanca and support the Nordic Accounts Receivables team. Your responsibilities will include: Managing Accounts Receivables (Follow-up on outstanding receivables & maintain communication with customers) Internal credit policy compliance Daily assistance with credit limit check, approval of orders and application for insurance Managing Account Receivables insurance requests Approving credit requests within internal policies Creation of new customer accountants Supporting the existing team with their tasks Collaboration with our business to support credit limit needs. Ad hoc tasks are often a part of our daily work</p><p><strong>Desired Candidate Profile</strong></p><ul><li>We are a team of ambitious finance professionals who strive to deliver the best possible service to our stakeholders. We hope you can contribute with : Relevant Economics Education Experience in an economics function in an international company is an advance Good analytical and IT skills with hands-on experience and skills in the MS Office tools, especially Excel Can master English fluently</li><li>As a Credit Analyst at Arrow, you will be in close dialogue and collaboration with our Business Managers, and your communicative and collaborative skills are therefore important. You thrive with complex issues while reporting quality is also at first. You are used to planning and managing your time, meeting deadlines, and working with multiple projects at a time.</li></ul>
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Job : <p><strong>Project & Position</strong><br>The Human Resources Department is recruiting a Human Resources File Clerk.<br><strong>Application deadline: July 31, 2026</strong></p><br><br><p>In collaboration and consultation with your supervisor, you will correctly and timely carry out the commercial, organizational, administrative and management tasks within the scope of your role and the set objectives, and you will comply with legal, contractual and internal company guidelines and procedures.<br>You will independently handle cases in the field of human resources management, as well as all related organizational and administrative tasks. You will assist the HR department by following ad hoc instructions. You will check and evaluate personnel files, including applications, ensure the physical and electronic follow-up of personnel data, prepare documents and process service requests related to personnel. Your tasks include the documentation and archiving of personnel files.<br>You will work constructively with all relevant internal and external stakeholders in your area of responsibility, ensuring smooth information transfer and the proper administrative functioning of all processes. You will also ensure appropriate internal and external communication, contribute to process development and knowledge management in your field.<br><strong>Your responsibilities<br>HR Administration</strong></p><br><br><ul><li><strong>Draft employee contracts, update the personnel file</strong></li><li><strong>Manage annual leave and special leave for GIZ staff</strong></li><li><strong>Issue attestations and certificates issued by GIZ</strong></li><li><strong>Develop simulations on the overall costs of positions</strong></li><li><strong>Ensure administrative management of workplace accidents</strong></li><li><strong>Ensure the enrollment of new recruits with the CNSS and mutual insurance</strong></li><li><strong>Ensure follow-up of CNSS reimbursements with the individuals concerned</strong></li><li><strong>Manage absences and their follow-up</strong></li></ul><p><strong>Payroll Management</strong></p><br><br><ul><li><strong>Ensure coordination for payroll processing in accordance with regulatory provisions (collection, verification and processing, control, and analysis)</strong></li><li><strong>Ensure the compliance of payroll elements with current legislation</strong></li><li><strong>Carry out checks on payroll elements</strong></li><li><strong>Support the processing of administrative, fiscal and social aspects related to payroll activities in accordance with fiscal and social obligations related to salaries (CNSS, IR, Mutual Insurance, etc.)</strong></li><li><strong>Support the preparation of final settlements for departures and contract endings</strong></li></ul><p><strong>Archive Management</strong></p><br><br><ul><li><strong>Ensure the backup, classification and archiving of physical and digital documents related to personnel administration</strong></li></ul><p><strong>HR Dashboards Management</strong></p><br><br><ul><li><strong>Track indicators and analyze HR data</strong></li></ul> <br> <br> Required profile : <p><strong>Education</strong></p><br><br><ul><li>Bachelor's degree or higher in HR, finance, administrative management, accounting, human resources economics.</li></ul><p><strong>Work experience</strong></p><br><br><ul><li>At least 2 years of experience in personnel administration and payroll management.</li></ul><p><strong>Knowledge/Skills</strong></p><br><br><ul><li>Mastery of labor legislation (labor code and implementing texts, insurance and social welfare legislation, etc.)</li><li>In-depth knowledge of payroll techniques and structure</li><li>Ability to process payroll and personnel administration using payroll software (Sage, SAP, or other)</li><li>Mastery of advanced data management functions in Excel</li><li>Mastery of payroll management in all its aspects and of fiscal and social declarations</li><li>Very good knowledge of French and good knowledge of English</li><li>Sense of appropriate handling of personnel-related data (confidentiality, data protection)</li><li>Rigor, method, team spirit, analytical skills, communication skills</li><li>Synthesis and analytical skills</li><li>Proactive, initiative-taking</li></ul><p><strong>Location and period</strong></p><br><br><ul><li><strong>Location:</strong> Rabat</li><li><strong>Contract duration:</strong> One-year fixed-term contract</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>You want to join a dynamic team and actively contribute to the administrative management of Human Resources? This position is for you!</p><p>Your main missions:</p><ul><li>Ensure the digitization and filing of HR administrative documents.</li><li>Update and control employee administrative files.</li><li>Perform regular audits of personnel files to ensure their compliance and completeness.</li><li>Manage the follow-up of employee medical files while respecting confidentiality.</li><li>Coordinate and follow up on visits to occupational health.</li><li>Complete declarations for new hires with insurance and retirement partners.</li><li>Update and monitor HR indicators and dashboards.</li><li>Ensure the reliability of HR data and compliance with internal procedures.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Rigorous, organized, discreet, with a good command of IT tools and document management.</p><p>Bac +3 training in economics, social law, management, or equivalent.</p><p>Sense of responsibility and attention to detail.</p><p></p></section>
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Job : <p>Main Missions</p><br><br><ul><li>Define and deploy the company's omnichannel strategy.</li><li>Map and optimize customer journeys.</li><li>Ensure consistency of interactions across all channels.</li><li>Lead digital transformation projects related to customer experience.</li><li>Coordinate business, marketing, sales, and IT teams.</li><li>Use customer data to improve journeys and performance.</li><li>Develop levers for customer conversion, loyalty, and engagement.</li><li>Monitor performance and satisfaction indicators.</li></ul> <br> <br> Required profile : <p>Profile Sought</p><br><br><ul><li>Education: Master's degree (Engineering School, Business School, or University).</li><li>Experience: 7 to 10 years minimum in roles related to customer experience, digital, marketing, or transformation.</li><li>Experience in insurance, banking, or financial services is highly appreciated.</li></ul><p>Required Skills</p><br><br><p>Functional: Omnichannel, customer experience, CRM, digital marketing, project management, change management.</p><br><br><p>Technical: CRM (Salesforce, Dynamics, etc.), analytical tools, digital platforms, CX KPIs (NPS, CSAT, CES).</p><br><br><p>Soft Skills: Leadership, customer focus, communication, analytical thinking, innovation, and cross-functional collaboration</p><br><br> <br><br> </div>
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Job : <p>As a Legal Counsel, you will be responsible for the following main tasks:<br>• Analyzing contractual documents and associated risks;<br>• Drafting legal opinions and advice;<br>• Assisting in the negotiation of all types of markets and contracts;<br>• Participating in the setup of insurance policies and claims management;<br>• Managing and monitoring all documentation relating to corporate law and its application within the company (drafting of articles of association, minutes of meetings, etc.)<br>• Managing pre-litigation and social and commercial litigation in coordination with lawyers and operational departments;<br>• Drafting legal documents and notes;<br>• Providing legal advice and audit services;<br>• Handling all other legal issues related to the company's business.</p><br><br> <br> <br> Required profile : <ul><li>With a Bachelor's degree (Bac+3) or higher in business law, you have at least 3 years of experience as a legal counsel.</li><li>You have a good command of office software.</li></ul> <br><br> </div>
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Job : <p><strong>Project & Position</strong><br>The Human Resources Department is recruiting a Human Resources File Clerk.<br><strong>Application deadline: July 31, 2026</strong></p><br><br><p>In collaboration and consultation with your supervisor, you will correctly and timely carry out the commercial, organizational, administrative and management tasks within the scope of your role and the set objectives, and you will comply with legal, contractual and internal company guidelines and procedures.<br>You will independently handle cases in the field of human resources management, as well as all related organizational and administrative tasks. You will assist the HR department by following ad hoc instructions. You will check and evaluate personnel files, including applications, ensure the physical and electronic follow-up of personnel data, prepare documents and process service requests related to personnel. Your tasks include the documentation and archiving of personnel files.<br>You will work constructively with all relevant internal and external stakeholders in your area of responsibility, ensuring smooth information transfer and the proper administrative functioning of all processes. You will also ensure appropriate internal and external communication, contribute to process development and knowledge management in your field.<br><strong>Your responsibilities<br>HR Administration</strong></p><br><br><ul><li><strong>Draft employee contracts, update the personnel file</strong></li><li><strong>Manage annual leave and special leave for GIZ staff</strong></li><li><strong>Issue attestations and certificates issued by GIZ</strong></li><li><strong>Develop simulations on the overall costs of positions</strong></li><li><strong>Ensure administrative management of workplace accidents</strong></li><li><strong>Ensure the enrollment of new recruits with the CNSS and mutual insurance</strong></li><li><strong>Ensure follow-up of CNSS reimbursements with the individuals concerned</strong></li><li><strong>Manage absences and their follow-up</strong></li></ul><p><strong>Payroll Management</strong></p><br><br><ul><li><strong>Ensure coordination for payroll processing in accordance with regulatory provisions (collection, verification and processing, control, and analysis)</strong></li><li><strong>Ensure the compliance of payroll elements with current legislation</strong></li><li><strong>Carry out checks on payroll elements</strong></li><li><strong>Support the processing of administrative, fiscal and social aspects related to payroll activities in accordance with fiscal and social obligations related to salaries (CNSS, IR, Mutual Insurance, etc.)</strong></li><li><strong>Support the preparation of final settlements for departures and contract endings</strong></li></ul><p><strong>Archive Management</strong></p><br><br><ul><li><strong>Ensure the backup, classification and archiving of physical and digital documents related to personnel administration</strong></li></ul><p><strong>HR Dashboards Management</strong></p><br><br><ul><li><strong>Track indicators and analyze HR data</strong></li></ul> <br> <br> Required profile : <p><strong>Education</strong></p><br><br><ul><li>Bachelor's degree or higher in HR, finance, administrative management, accounting, human resources economics.</li></ul><p><strong>Work experience</strong></p><br><br><ul><li>At least 2 years of experience in personnel administration and payroll management.</li></ul><p><strong>Knowledge/Skills</strong></p><br><br><ul><li>Mastery of labor legislation (labor code and implementing texts, insurance and social welfare legislation, etc.)</li><li>In-depth knowledge of payroll techniques and structure</li><li>Ability to process payroll and personnel administration using payroll software (Sage, SAP, or other)</li><li>Mastery of advanced data management functions in Excel</li><li>Mastery of payroll management in all its aspects and of fiscal and social declarations</li><li>Very good knowledge of French and good knowledge of English</li><li>Sense of appropriate handling of personnel-related data (confidentiality, data protection)</li><li>Rigor, method, team spirit, analytical skills, communication skills</li><li>Synthesis and analytical skills</li><li>Proactive, initiative-taking</li></ul><p><strong>Location and period</strong></p><br><br><ul><li><strong>Location:</strong> Rabat</li><li><strong>Contract duration:</strong> One-year fixed-term contract</li></ul> <br><br> </div>
Bilingual Customer Service Representatives (French & English) for a Canadian financial project. | Casablanca (Morocco)
Customer Service
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<br> Company culture : <p><strong>Foundever</strong> is defined by a culture strongly driven by <strong>innovation</strong>, where creativity, agility and experimentation play a central role in daily operations. This focus is closely balanced by a <strong>collaborative</strong> culture that emphasizes teamwork, trust and a supportive, people-oriented management style. A <strong>competitive</strong> dimension reinforces performance expectations and results orientation, while a more moderate <strong>organizational</strong> component provides structure and reliability. The environment is well suited to curious, committed profiles who thrive in dynamic and evolving settings.
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<br> Job : <p><strong>Job Description</strong></p><br><br><p>Join a dynamic team and help improve customer experience on a financial project!</p><br><br><p>Foundever is recruiting Bilingual Customer Service Representatives (English & French) for a Canadian financial project, in collaboration with a major player in financial services.</p><br><br><p>Your tasks:</p><br><br><p>• Respond to customer calls and provide quick and effective solutions;<br>• Resolve problems by personalizing each interaction with professionalism;<br>• Collaborate within a passionate and responsible team focused on customer satisfaction.</p><br><br><p><strong>Social benefits and others</strong></p><br><br><p>In addition to a permanent contract (CDI), social security, private health insurance, and round-trip transportation, Foundever offers you:</p><br><br><p>• A certified training program;<br>• A language bonus;<br>• A 25% increase for night shifts;<br>• The company offers real opportunities for professional development, with strong career prospects: 90% of our promotions come from internal mobility;<br>• A flexible, inclusive, and creativity-friendly work environment;<br>• A performance bonus;<br>• A progressive salary;<br>• CNSS subscription;<br>• Private health insurance;<br>• A social club.</p><br><br><p>Like all positions in our company, this position is open to people with reduced mobility.</p><br><br> <br> Required profile : <p><strong>Profile Wanted</strong></p><br><br><p>• You have perfect spoken French and English;<br>• You have excellent communication and organization skills;<br>• Minimum education level: High School Diploma (Baccalauréat);<br>• You can handle pressure and solve problems quickly</p><br><br> <br><br> </div>