Insurance Coordinator Jobs in Morocco
841 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Position:</b>Inside Sales Associate (German speaker)<br><br><b>Job Description:</b><p><b><span>About US:</span></b></p><br><br><p><b><span>Arrow Enterprise Computing Solutions</span></b><span>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</span></p><br><br><p><span>As part of its growth, <b>ARROW BSC</b> is strengthening its teams and is looking for a <b>sales operation associate (</b></span><b><span>German speaker</span></b><b><span>)</span></b><span>,</span></p><br><br><br><p><b><span>What you will be doing at ARROW:</span></b></p><br><br><ul><li><p><span>Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately,</span></p><br><br></li><li><p><span>Providing administrative support to the sales team,</span></p><br><br></li><li><p><span>Handling Vendor requests and issues related to orders</span></p><br><br></li></ul><br><p><b><span>Who are we looking for:</span></b></p><br><br><ul><li><p>Fluent level in <b><span>(German)</span></b></p><br><br></li><li><p>Excellent written and oral communication skills,</p><br><br></li><li><p>Ability to work in teams and collaborate with other departments,</p><br><br></li></ul><br><p><b><span>What is in it for you?</span></b></p><br><br><ul><li><p>Full Permanent contract,</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance,</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators,</p><br><br></li><li><p>Work culture where you can make an impact,</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><br><p>#LI-HL1</p><br><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><b>Your mission as a Customer Advisor:</b></p><p>Your main role will be to be our clients' privileged contact person. You will be responsible for:</p><ul><li>Assisting prospects and clients in solving problems or providing information.</li><li>Actively contributing to promoting our brand image and developing customer satisfaction.</li><li>Effectively managing complaints.</li><li>Being an ambassador for customer satisfaction!</li></ul><p>By what means?</p><p>Incoming calls, emails, letters, and potentially interactions via social networks. No telephone prospecting!</p><p>What we offer you:</p><p>At Concentrix, we prioritize the recognition of our talents. Here are the unique benefits we offer to acknowledge your contribution:</p><ul><li><b>Remuneration and benefits:</b><ul><li>Language bonus for multilingual profiles</li><li>Performance bonuses</li><li>Regularity bonus from the 12th month</li><li>Special Eid al-Adha bonus</li><li>Flexible hours with the possibility of remote work after integration</li><li>Free access to the gym</li><li>Transport provided</li></ul></li><li><b>Social benefits:</b><ul><li>Advantageous health insurance + CNSS/AMO</li><li>Complementary retirement after one year</li></ul></li><li><b>Optimal working conditions:</b><ul><li>Initial and continuous training.</li><li>A work environment that values quality of life at work.</li><li>Professional development opportunities.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">We are looking for talents who possess:</p><ul><li>Perfect command of French, both written and spoken.</li><li>Excellent communication skills, organized, autonomous, and adopt a positive attitude.</li><li>Proficiency in digital tools and a natural curiosity for adopting new technologies.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Position:</b>Sales Operation Associate (German Speaker)<br><br><b>Job Description:</b><p>Job Description</p><br><br><p><b>About US:</b></p><br><br><p><b>Arrow Enterprise Computing Solutions</b>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><br><br><p>As part of its growth, <b>ARROW ECS </b>is strengthening its teams and is looking for a <b>sales operation associate (German speaker)</b>,</p><br><br><br><p><b>What you will be doing at ARROW:</b></p><br><br><br><ul><li><p>Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately,</p><br><br></li><li><p>Providing administrative support to the sales team,</p><br><br></li><li><p>Handling Vendor requests and issues related to orders</p><br><br></li></ul><br><p><b>Who are we looking for?</b></p><br><br><br><ul><li><p>Fluent level in <b>(German C1)</b></p><br><br></li><li><p>Excellent written and oral communication skills,</p><br><br></li><li><p>Ability to work in teams and collaborate with other departments,</p><br><br></li></ul><p><b>What is in it for you?</b></p><br><br><ul><li><p>Full Permanent contract,</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance,</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators,</p><br><br></li><li><p>Work culture where you can make an impact,</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><br><br><p>#LI-YB1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Who are we? </font></font></strong></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative and innovative environment.</font></font></p>
<p> </p>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your mission as a Technical Customer Advisor</font></font></strong> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a Technical Customer Advisor, you will play a key role in:</font></font></p>
<ul>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responding to customer requests accurately</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Handling incoming calls to answer questions and resolve technical issues, while ensuring rigorous follow-up.</font></font></p>
</li>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Resolving technical problems effectively</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Analyzing customer needs, identifying suitable solutions and guiding users in resolving their problems.</font></font></p>
</li>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">D demonstrating advanced technical aptitude</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Use your skills to understand and solve complex situations, while adopting the tools and technologies available.</font></font></p>
</li>
</ul>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What we offer you</font></font></strong> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:</font></font></p>
<ul>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">An attractive salary with additional bonuses</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> :</font></font></p>
</li>
<ul>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Language bonus dedicated to our multilingual Game-Changers.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Regularity bonus from the 12th month and motivating performance bonuses.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">First special A d El Adha.</font></font></p>
</li>
</ul>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Exceptional employee benefits</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> :</font></font></p>
</li>
<ul>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advantageous health insurance and supplementary retirement benefits after one year.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Flexible hours with the possibility of teleworking after an integration period.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Free access to our gym.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Transport assur allowing you to travel to your workplace safely and without logistical constraints.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ongoing training to develop your skills and acquire new knowledge tailored to the position.</font></font></p></li></ul></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Who are we? </font></font></strong></p>
<p> </p>
<p> <em><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Concentrix is an international company operating in more than 70 countries. Specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.</font></font></em> </p>
<p> </p>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your mission as a Customer Advisor</font></font></strong> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your main role will be to be the primary point of contact for our clients. Your responsibilities will include:</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> To support prospects and clients in solving problems or to provide information.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> To actively contribute to promoting our brand image and developing customer satisfaction.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Manage complaints effectively.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Be an ambassador for customer satisfaction!</font></font></p>
<p> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">By what means? Incoming calls, emails, letters, and potentially, interactions via social media. No cold calling!</font></font></p>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What we offer you:</font></font></strong> </p>
<p> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:</font></font></p>
<p> </p>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Remuneration and benefits:</font></font></strong> </p>
<ul>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Language bonus for multilingual profiles</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Performance bonuses</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Regularity bonus starting from the 12th month</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">First special A d El Adha</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Flexible hours with the possibility of remote work after integration.</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Free access to the gym</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Transport assured</font></font></li>
</ul>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Employee benefits:</font></font></strong> </p>
<ul>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advantageous health insurance + CNSS/AMO</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supplementary pension after one year</font></font></li>
</ul>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Optimal working conditions:</font></font></strong> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">o Initial and continuing training.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">o A work environment that values quality of life at work.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">o Career development prospects.</font></font></p>
<p> </p>
<p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Who are we? </font></font></strong></p>
<p> </p>
<p> <em><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Concentrix is an international company operating in more than 70 countries. Specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.</font></font></em> </p>
<p> </p>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your mission as a Customer Advisor</font></font></strong> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your main role will be to be the primary point of contact for our clients. Your responsibilities will include:</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> To support prospects and clients in solving problems or to provide information.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> To actively contribute to promoting our brand image and developing customer satisfaction.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Manage complaints effectively.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Be an ambassador for customer satisfaction!</font></font></p>
<p> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">By what means? Incoming calls, emails, letters, and potentially, interactions via social media. No cold calling!</font></font></p>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What we offer you:</font></font></strong> </p>
<p> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:</font></font></p>
<p> </p>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Remuneration and benefits:</font></font></strong> </p>
<ul>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Language bonus for multilingual profiles</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Performance bonuses</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Regularity bonus starting from the 12th month</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">First special A d El Adha</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Flexible hours with the possibility of remote work after integration.</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Free access to the gym</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Transport assured</font></font></li>
</ul>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Employee benefits:</font></font></strong> </p>
<ul>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advantageous health insurance + CNSS/AMO</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supplementary pension after one year</font></font></li>
</ul>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Optimal working conditions:</font></font></strong> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">o Initial and continuing training.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">o A work environment that values quality of life at work.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">o Career development prospects.</font></font></p>
<p> </p>
<p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Who are we? </font></font></strong></p>
<p> </p>
<p> <em><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Concentrix is an international company operating in more than 70 countries. Specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.</font></font></em> </p>
<p> </p>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your mission as a Customer Advisor</font></font></strong> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your main role will be to be the primary point of contact for our clients. Your responsibilities will include:</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> To support prospects and clients in solving problems or to provide information.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> To actively contribute to promoting our brand image and developing customer satisfaction.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Manage complaints effectively.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Be an ambassador for customer satisfaction!</font></font></p>
<p> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">By what means? Incoming calls, emails, letters, and potentially, interactions via social media. No cold calling!</font></font></p>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What we offer you:</font></font></strong> </p>
<p> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:</font></font></p>
<p> </p>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Remuneration and benefits:</font></font></strong> </p>
<ul>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Language bonus for multilingual profiles</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Performance bonuses</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Regularity bonus starting from the 12th month</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">First special A d El Adha</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Flexible hours with the possibility of remote work after integration.</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Free access to the gym</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Transport assured</font></font></li>
</ul>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Employee benefits:</font></font></strong> </p>
<ul>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advantageous health insurance + CNSS/AMO</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supplementary pension after one year</font></font></li>
</ul>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Optimal working conditions:</font></font></strong> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">o Initial and continuing training.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">o A work environment that values quality of life at work.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">o Career development prospects.</font></font></p>
<p> </p>
<p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>PMO IFRS Assurance - Transformation Program Freelance --Casablanca, Morocco-- Ref. : PHONE_NUMBER Context : As part of a transformation program for the Finance Department (IFRS 17/9 scope, digitalization, Procure-to-Pay, reporting, closing) for our client, we are looking for a PMO to support the framing, steering, and transverse coordination of the program. Duration : 12 months renewable Location : Casablanca, Morocco Start Date : ASAP Main Missions : Conduct diagnosis of Finance processes and map flows Contribute to the roadmap and stream framing Structure governance, facilitate meetings, and produce support materials (RACI, minutes, follow-ups) Build and maintain the consolidated master plan, track milestones and deliverables Identify and manage risks, dependencies, and alerts Coordinate Finance, IT, business, and partner teams Ensure progress reporting (KPIs, dashboards) Support teams on the operational aspect (workshops, needs formalization) Participate in change management actions and skills transfer</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Profile sought: Master's degree (Business school, Engineering, University) in Finance, Audit, Project Management, or Transformation Proven experience in PMO for complex programs Experience in Finance transformation (insurance or financial sector strongly desired) Excellent command of office and steering tools (MS Project, Excel, PowerPoint, reporting tools) Key Skills : Program governance and steering Risk and dependency management Reporting and progress tracking Transverse coordination and meeting facilitation Change management Rigor, organization, analytical and synthesis skills Proactivity, autonomy, results orientation</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Choosing Capgemini means choosing a company where you can shape your career according to your aspirations. With the support and inspiration of a global community of experts, you can rewrite your future. Join us to redefine the boundaries of what's possible, help unlock the value of technology for the world's leading organizations, and participate in building a more sustainable and inclusive world. Your mission: Within our project teams, you will contribute to the development of innovative digital solutions for major clients in the banking, insurance, energy, and industrial sectors. You will join a multidisciplinary team, organized using Agile methodologies, working on high-impact business projects. As an Automated Test Engineer, you will be involved in a variety of missions such as:</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Diploma m (e) of a Bac+5 in computer science or equivalent.</font></font></li><li><font dir="auto" ><font dir="auto" >Proven experience in test automation with Selenium WebDriver and Robot Framework.</font></font></li><li><font dir="auto" ><font dir="auto" >My mastery of a programming language (Python, Java, etc.) used in test scripts.</font></font></li><li><font dir="auto" ><font dir="auto" >Knowledge of version control tools (Git) and continuous integration tools (Jenkins, GitLab CI...).</font></font></li><li><font dir="auto" ><font dir="auto" >Good understanding of software testing methodologies and Agile environments.</font></font></li><li><font dir="auto" ><font dir="auto" >Analytical mind, rigor and ability to work in a team.</font></font></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Mission</strong></u>:</p><br><br><p>On behalf of our client, a leader in travel management, we are looking for a <u><strong>Team Leader German speaker</strong></u></p><br><br><br><p>Reporting to the project manager, your missions will be to:</p><br><br><ul><li>Ensure qualitative and quantitative objectives are met</li><li>Ensure compliance with the client's & Concentrix's processes and quality standards</li><li>Provide regular activity reports to the client and top management</li><li>Manage and lead a team of customer advisors: coaching, regular individual check-ins and team meetings, implementation of support plans for low performers...</li><li>Analyze individual and collective performance indicators to identify areas for improvement and implement corrective actions</li><li>Ensure the availability of necessary resources and production means to handle workloads</li><li>Manage turnover, absenteeism and implement necessary action plans</li><li>Provide administrative supervision of your team (holidays, absences, lateness...)</li><li>Alert on problems that could impact production</li><li>Manage production incidents</li></ul> <br> <br> Required profile : <p><u><strong>Profile</strong></u>:</p><br><br><ul><li>Higher education in management/business administration</li><li>You have perfect command of German and English</li><li>You have at least 6 months of experience as a manager</li><li>You have analytical skills to understand and drive the achievement of objectives</li><li>You have foresight and are focused on customer satisfaction and solutions</li><li>You are organized and rigorous</li><li>You are recognized for your interpersonal skills</li><li>You have good listening skills</li><li>You are proactive in offering solutions</li><li>Leadership and strong management skills are essential qualities to successfully carry out your mission</li><li>You are comfortable with office tools (Word, Excel, PowerPoint and internet) and telephony</li></ul><p><br><u><strong>Benefits</strong></u></p><br><br><p>We offer you:</p><br><br><ul><li>An attractive salary package including a language bonus + expertise bonus + performance bonus</li><li>A credit of 300€/semester to use on the project platform for all employees.</li><li>A range of benefits: health insurance, on-site catering area, discounts with partner brands with Webhelp...</li><li>Pleasant working conditions and opportunities for career advancement</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Position</b>: Customer Success Manager Microsoft with German Job Description: Arrow Enterprise Computing Solutions , a division of the Arrow Electronics Group (16,500 employees across 58 countries, with revenue of over $29 billion) , provides IT professionals (service providers, software vendors, and system integrators) with comprehensive technology solutions, along with training and services, in five main segments: servers, storage, and virtualization, networking and security, infrastructure software, and cloud solutions. As part of its growth, ARROW ECS is expanding its teams and seeking a Customer Success Manager Microsoft About the Role In this role, you support the Microsoft / Cloud Inside Sales team both operationally and administratively with a focus on the ArrowSphere platform. The objective is to manage processes efficiently, provide optimal partner support, and ensure smooth operations. Your Responsibilities Review and validation of ArrowSphere orders (multi-vendor) Error analysis, ticket creation, and coordination with account management Validation of bill feeds and invoicing data Proactive management of vendor renewals Partner support (ArrowSphere, invoices, credit notes) Escalation management Independent work in the Microsoft Partner Center portal to manage partner and customer information Close collaboration with Inside Sales and Operations teams Salesforce queue management Microsoft tenant transfer monitoring Management of ArrowSphere user registrations What is in it For You? Full Permanent contract, Social advantage: CNSS, CIMR, Health insurance. Very good working atmosphere in a team of passionate collaborators. Work culture where you can make an impact. Dynamic environment with a friendly work atmosphere. Interesting career development opportunities in a quickly growing environment. Working within an international organization, recognized worldwide in its sector. #LI-HL1 Do you see yourself as our future colleague? If yes send us your application. PLEASE ATTACH YOUR RESUME IN ENGLISH Location: MA-Casablanca, Morocco (Boulevard Al Quods) Time Type: Full time Job Category: Sales</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Your Profile Experience in customer service, inside sales, or IT business in general Structured and detail-oriented working style Strong communication and problem-solving skills Ability to work independently and as part of a team Basic understanding of cloud technologies (IaaS, PaaS, SaaS) Fluent English & German speaking</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission as a Telesales Customer Advisor:</strong></u></p><br><br><p>As a Telesales Customer Advisor, you will play a key role in:</p><br><br><p>• Promoting our clients' products and services<br>• Identifying customer needs and proposing suitable solutions.<br>• Negotiating and retaining customers<br>• Turning every interaction into a sales opportunity and building lasting relationships.<br>• Contributing to collective performance<br>• Sharing your ideas and actively participating in the continuous improvement of our processes.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:<br>• Perfectly master spoken and written French<br>• Have excellent communication skills<br>• Are organized, independent, and positive<br>• Master digital tools<br>• Love taking on challenges and are customer-focused</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>Upon receipt of your application, you will receive an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.<br>2 Phone conversation<br>An initial conversation with a member of the recruitment team to discover Concentrix and validate your suitability for the position.<br>3 In-person interview<br>A meeting to delve deeper into your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from 12 months<br>• Special Eid El Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Who are we? Concentrix is an international company established in over 70 countries. Specialists in improving customer experience and optimizing master processes, we help companies transform and achieve excellence, in an inclusive, collaborative and innovative environment.</p><p>Your mission as a Customer Advisor:</p><p>Your main role will be to be our clients' privileged point of contact. You will be responsible for:</p><ul><li>Accompanying prospects and clients in solving problems or providing information.</li><li>Actively contributing to promoting our brand image and developing customer satisfaction.</li><li>Effectively managing complaints.</li><li>Being an ambassador for customer satisfaction!</li></ul><p>By what means?</p><p>Incoming calls, emails, letters, and potentially interactions via social networks. No telephone prospecting!</p><p>What we offer you:</p><p>At Concentrix, we prioritize the development of our talents. Here are the unique benefits we offer to recognize your contribution:</p><ul><li>Compensation and benefits:</li><li>Language bonus for multilingual profiles</li><li>Performance bonuses</li><li>Regularity bonus from 12 months</li><li>Special Eid al-Adha bonus</li><li>Flexible hours with the possibility of remote work after integration</li><li>Free access to the gym</li><li>Transport provided</li><li>Social benefits:</li><li>Advantageous health insurance + CNSS/AMO</li><li>Complementary retirement after one year</li><li>Optimal working conditions:</li><li>Initial and continuous training.</li><li>A work environment that values quality of life at work.</li><li>Professional development opportunities.</li></ul><p>The profile we are looking for:</p><p>We are looking for talents who possess:</p><ul><li>Perfect command of French, both written and spoken.</li><li>Excellent communication skills, organized, autonomous, and with a positive attitude.</li><li>Proficiency in digital tools and a natural curiosity to adopt new technologies.</li></ul><p>Our recruitment process:</p><ol><li>Telephone pre-qualification: a first discussion with a member of the recruitment team to validate the prerequisites for the position.</li><li>In person:</li><li>Collective presentation, answers to your questions, and written tests (French and IT).</li><li>Individual interview (30 minutes): an in-depth discussion with a member of our recruitment team to validate your skills and align your ambitions with our culture.</li></ol><p>Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction meet!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Perfect command of French, both written and spoken.</li><li>Excellent communication skills, organized, autonomous, and with a positive attitude.</li><li>Proficiency in digital tools and a natural curiosity to adopt new technologies.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are an international company present in more than 70 countries. We lead in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.</p><p>As a Customer Service Representative, you play an essential role by:</p><ul><li>Answering customer needs: Ensuring quality service by responding to inquiries via phone, email, or chat.</li><li>Solving problems: Identifying and resolving requests or complaints to ensure customer satisfaction.</li><li>Serving customers: Providing tailored solutions to strengthen customer trust and loyalty.</li><li>Contributing to continuous improvement: Sharing customer feedback to optimize our services and processes.</li></ul><p>At Concentrix, we place great value on appreciating our talent. Here are the unique benefits we offer to recognize your contribution:</p><ul><li>Attractive remuneration with additional bonuses: Language bonus for our multilingual game-changers. Regularity bonus from the 12th month and performance-based bonuses. Special bonus for Eid al-Adha.</li><li>Excellent social benefits: Advantageous health insurance and supplementary pension after one year. Free access to our gym. Secure transport to your workplace without logistical hurdles.</li><li>Continuous training to develop your skills and acquire new, job-relevant knowledge.</li><li>Dynamic work environment: Thematic events and gifts throughout the year to foster team spirit.</li></ul><p>Our recruitment process:</p><ul><li>Online tests (1h): Upon receipt of your application, you will receive an email inviting you to take a series of online tests. These interactive assessments aim to evaluate your linguistic, technical skills, as well as your personality. A crucial step to better understand your potential and stand out!</li><li>Telephone interview: An initial conversation with a member of our recruitment team to get to know Concentrix and check if your profile fits.</li><li>On-site interview: An in-depth conversation to validate your skills and align your ambitions with our company culture.</li></ul><p>Ready to take on the challenge? Join the Concentrix adventure where innovation and excellence meet!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">We are looking for talents who: Speak and write German perfectly, English skills are a plus. Possess excellent communication skills, are well-organized, autonomous, and have a positive attitude. Master digital tools and show natural curiosity to adapt to new technologies. Embrace challenges with enthusiasm and have a passion for customer satisfaction.</p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The mission of the 2PL Traffic Supervisor is to ensure the transportation of goods in response to specific customer needs, with a focus on profitability, adherence to commitments (timeliness, costs, and quality), compliance with current legislation, and compliance rules.</p><p><strong>WHAT ARE YOU GOING TO DO?</strong></p><p><strong>Activity management:</strong></p><ul><li>Managing 2PL traffic activity and ensuring compliance with processes</li><li>Managing a portfolio of dedicated carriers and distributing them within the team</li><li>Verifying legal and documentary compliance for trips within Morocco</li><li>Ensuring the smooth transportation of trailers from the arrival port to the final destination, and their return in good condition to the embarkation port within agreed-upon deadlines</li><li>Checking that tractors and trailers have all necessary documents (transport approval, registration, insurance, technical inspection)</li><li>Communicating and informing internal and external stakeholders about trip progress.</li><li>Implementing the company s safety and security policy</li></ul><p><strong>Financial indicators:</strong></p><ul><li>Tracking and achieving budgetary objectives set by management, determining action plans</li><li>Controlling and validating, in agreement with management, the cost items related to the activity</li></ul><p><strong>Management:</strong></p><ul><li>Managing and challenging an operational team (19 drivers, 3 operators, 1 admin, 2 customs administrators)</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you Dare to Grow with us?</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>Your role as a Customer Service Advisor. </strong></p>
<p> </p>
<p>As a Customer Service Advisor, you ll play a key part in:<br> <strong>Meeting customer needs:</strong> Delivering high-quality service by responding to inquiries through phone, email, or chat.<br> <strong>Solving problems:</strong> Addressing customer issues or complaints to ensure satisfaction.<br> <strong>Building customer loyalty:</strong> Offering personalized solutions to strengthen customer trust and loyalty.<br> <strong>Contributing to continuous improvement:</strong> Sharing customer feedback to enhance our services and processes.</p>
<p> </p>
<p> <strong>What we offer:</strong> </p>
<p> </p>
<p>At Concentrix, we place high value on our talent. Here s what we offer to recognize your contributions:</p>
<p> <strong>Competitive salary with additional bonuses:</strong> </p>
<ul>
<li>
<p>Language bonus for our multilingual Game-Changers.</p>
</li>
<li>
<p>Regularity bonus starting from the 12th month and performance-based incentives.</p>
</li>
<li>
<p>Special Eid El Adha bonus.</p>
</li>
</ul>
<p> <strong> Outstanding benefits:</strong> </p>
<ul>
<li>
<p>Comprehensive health insurance and pension plan after one year.</p>
</li>
<li>
<p>Flexible working hours with the option for remote work after the initial training period.</p>
</li>
<li>
<p>Free access to our gym facilities.</p>
</li>
<li>
<p>Transport provided for a smooth and safe commute to work.</p>
</li>
<li>
<p>Ongoing professional development to enhance your skills and knowledge for the role.</p>
</li>
</ul>
<p> <strong> A dynamic workplace:</strong> </p>
<ul>
<li>
<p>Fun, themed events and gifts throughout the year to build team spirit.</p>
</li>
</ul>
<p> </p>
<p> <strong>The profile of our Game Changers</strong> </p>
<p> </p>
<p>We re seeking talents who:</p>
<p> <strong>Are fluent in English</strong>, both written and spoken. <br> <strong>Have excellent communication skills</strong>, are organized, independent, and have a positive attitude. <br> <strong>Are comfortable using digital tools</strong> and naturally curious about new technologies. <br> <strong>Are excited by challenges</strong> and passionate about customer satisfaction. </p>
<p> </p>
<p> <strong>Our recruitment process:</strong> </p>
<p> <strong>Online assessments</strong> <strong>(1h):</strong> After we receive your application, we ll send you an invitation to complete a series of online assessments. These tests are designed to assess your language skills, technical abilities, and personality. Helping us better understand your potential!</p>
<p> <strong>Phone interview:</strong> A conversation with a member of our recruitment team to introduce Concentrix and confirm if you re a good fit for the role.</p>
<p> <strong>In-person interview:</strong> A deeper discussion to confirm your skills and align your goals with our company culture.</p>
<p> </p>
<p> <strong>Ready to take the challenge?</strong> Join the Concentrix journey, where innovation and excellence come together! </p>",</div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong><font dir="auto" ><font dir="auto" >Who are we? </font></font></strong></p>
<p> <strong><font dir="auto" ><font dir="auto" >Concentrix</font></font></strong><font dir="auto" ><font dir="auto" > is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative and innovative environment.</font></font></p>
<p> <br> <strong><font dir="auto" ><font dir="auto" >Your mission as a Customer Advisor in Telesales</font></font></strong> </p>
<p> </p>
<p><font dir="auto" ><font dir="auto" >As a Customer Sales Advisor, you will play a key role:</font></font></p>
<p> <br> <strong><font dir="auto" ><font dir="auto" >By promoting our clients' products or services:</font></font></strong><font dir="auto" ><font dir="auto" > Identify and respond precisely to client needs in order to offer them tailored solutions. </font></font><br> <strong><font dir="auto" ><font dir="auto" >By negotiating and building loyalty:</font></font></strong><font dir="auto" ><font dir="auto" > Transform every interaction into an opportunity, close sales, and build lasting relationships. </font></font><br> <strong><font dir="auto" ><font dir="auto" >By boosting collective performance:</font></font></strong><font dir="auto" ><font dir="auto" > Share your ideas and actively contribute to the continuous optimization of our processes.</font></font></p>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >What we offer you</font></font></strong> </p>
<p> </p>
<p><font dir="auto" ><font dir="auto" >At </font></font><strong><font dir="auto" ><font dir="auto" >Concentrix,</font></font></strong><font dir="auto" ><font dir="auto" > we value the potential of each individual by offering tailor-made opportunities, with compensation adjusted to your experience, whether you are a motivated beginner or an expert in direct sales.</font></font></p>
<p> <br><font dir="auto" ><font dir="auto" >Here are the unique benefits we offer to recognize your contribution:</font></font></p>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >An attractive and personalized compensation package based on your experience level:</font></font></strong> <br><font dir="auto" ><font dir="auto" > A package of 7100 DH from the first month if you have proven experience in telesales. </font></font><br><font dir="auto" ><font dir="auto" > If you are a beginner, </font></font><strong><font dir="auto" ><font dir="auto" >an exceptional package of 4600 DH is offered.</font></font></strong> </p>
<p> <br> <strong><font dir="auto" ><font dir="auto" >In addition to your salary, you will benefit from exceptional bonuses:</font></font></strong> </p>
<p> <br><font dir="auto" ><font dir="auto" > Paid training during the first month of integration. </font></font><br><font dir="auto" ><font dir="auto" > Unlimited bonus based on achieving your objectives. </font></font><br><font dir="auto" ><font dir="auto" > Dedicated language bonus for our multilingual Game-Changers. </font></font><br><font dir="auto" ><font dir="auto" > Regularity bonus from month 12 and motivating performance bonuses. Special </font></font><br><font dir="auto" ><font dir="auto" > bonus for Al Adha. </font></font><br> <br> <strong><font dir="auto" ><font dir="auto" >Numerous additional benefits:</font></font></strong> </p>
<p> <br><font dir="auto" ><font dir="auto" > Comprehensive health insurance and supplementary retirement plan after one year. </font></font><br><font dir="auto" ><font dir="auto" > Free telemedicine consultations available 7 days a week for your entire family. </font></font><br><font dir="auto" ><font dir="auto" > Flexible hours with the possibility of remote work after an integration period. </font></font><br><font dir="auto" ><font dir="auto" > Free access to our gyms and company-run childcare facilities. </font></font><br><font dir="auto" ><font dir="auto" > Ongoing training to develop your skills and acquire new knowledge relevant to the position.</font></font></p>
<p> <br> <strong><font dir="auto" ><font dir="auto" >A dynamic work environment:</font></font></strong> <br><font dir="auto" ><font dir="auto" > Themed events and gifts throughout the year to strengthen team spirit.</font></font></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> </p> <p> <b><font dir="auto" ><font dir="auto" >Your mission: </font></font></b></p> <p><font dir="auto" ><font dir="auto" >As a senior payroll specialist, you will be responsible for the following tasks:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Collect payroll data in accordance with established schedules (working hours, overtime, absences, type of contract, variable bonuses, status, bank details)</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Check the payroll data and enter it into the Sage tool</font></font></li> <li><font dir="auto" ><font dir="auto" >Contribute to the payment of salary advances</font></font></li> <li><font dir="auto" ><font dir="auto" >D. Declare social security contributions to social and tax authorities</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare the payslips</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare the final settlement statements</font></font></li> <li><font dir="auto" ><font dir="auto" >Responding to inquiries regarding compensation</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure compliance with payroll legislation and regulatory changes</font></font></li> <li><font dir="auto" ><font dir="auto" >Manage interactions with departments across all Concentrix subsidiaries (HR, Workforce Management, Production)</font></font></li> </ul> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >What we offer you</font></font></b> </p> <p><font dir="auto" ><font dir="auto" >At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer to recognize your contribution:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Opportunities for growth, in an ethical and equitable manner</font></font></li> <li><font dir="auto" ><font dir="auto" >Opportunities for professional development</font></font></li> <li><font dir="auto" ><font dir="auto" >An attractive compensation package including a periodic performance bonus</font></font></li> <li><font dir="auto" ><font dir="auto" >Exceptional employee benefits:</font></font><ul> <li><font dir="auto" ><font dir="auto" >Health insurance</font></font></li> <li><font dir="auto" ><font dir="auto" >Supplementary pension after one year of seniority in the company and subscription</font></font></li> <li><font dir="auto" ><font dir="auto" >Reduced-price catering service</font></font></li> <li><font dir="auto" ><font dir="auto" >Gym with on-site personal trainer. Access is free (this benefit is valid at locations with a gym).</font></font></li> </ul> </li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Possibility of enrollment in the company crèche (valid at sites that have one) or crèche subsidy</font></font></li> </ul> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >The profile of our Game-Changers</font></font></b> </p> <p><font dir="auto" ><font dir="auto" >We are looking for a talented individual who:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Holds a higher education degree, ideally in management, human resources or accounting.</font></font></li> <li><font dir="auto" ><font dir="auto" >Must have at least 4-5 years of experience in a similar position (ideally in large organizations with a workforce ranging between 800 and 1000 employees or in a trust company)</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastering written and spoken French</font></font></li> <li><font dir="auto" ><font dir="auto" >Has a good knowledge of payroll regulations</font></font></li> <li><font dir="auto" ><font dir="auto" >My mastery of Sage software and a good level of Excel</font></font></li> <li><font dir="auto" ><font dir="auto" >Demonstrates discretion and respects confidentiality.</font></font></li> <li><font dir="auto" ><font dir="auto" >He is known for his interpersonal skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >He is rigorous, methodical and organized</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Proficiency in written and spoken English is desirable.</font></font></p> <p><font dir="auto" ><font dir="auto" >Flexible working hours are required, particularly during monthly closings.</font></font></p> <p> </p> <p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p> <b><font dir="auto" ><font dir="auto" >Your mission</font></font></b> </p> <p><font dir="auto" ><font dir="auto" >The ROM will report directly to the GOM (Global Operations Manager) and will assist them in supervising service delivery across their entire scope. </font></font><br><font dir="auto" ><font dir="auto" >The ROM will be responsible for a defined area, which may correspond to part or all of the account's scope (to be confirmed by the GOM and reassessed according to the ROM's skills development).</font></font></p> <p><font dir="auto" ><font dir="auto" >In accordance with the contract, the ROM will support the GOM in overseeing the daily operations of the Client account. This role consists of coordinating and supporting the efforts of the GOM and the Site Manager to drive overall performance and operational results.</font></font></p> <p> <b><font dir="auto" ><font dir="auto" >The profile of our Game-Changers</font></font></b> </p> <ul> <li><font dir="auto" ><font dir="auto" >Advanced degree in management</font></font></li> <li><font dir="auto" ><font dir="auto" >Fluent in French and English (B2 level and above for English)</font></font></li> <li><font dir="auto" ><font dir="auto" >Communicating effectively with the various cross-functional teams within the organization;</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure consistency between the Supplier and the Client;</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure regular monitoring and communication with teams, problem solving, and compliance with customer indicators as well as service level agreements (SLAs);</font></font></li> <li><font dir="auto" ><font dir="auto" >To contribute significantly to activities related to customer satisfaction, customer relationship management and program management;</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure that operational objectives are met, or even exceeded (e.g., indicators of the balanced scorecard);</font></font></li> <li><font dir="auto" ><font dir="auto" >Collaborating with other operations managers to anticipate customer needs and act proactively;</font></font></li> <li><font dir="auto" ><font dir="auto" >Support </font></font><b><font dir="auto" ><font dir="auto" >performance reviews</font></font></b><font dir="auto" ><font dir="auto" > between the supplier and the customer, and </font></font><b><font dir="auto" ><font dir="auto" >implement the</font></font></b><font dir="auto" ><font dir="auto" > resulting action plans;</font></font></li> <li><font dir="auto" ><font dir="auto" >To serve as the </font></font><b><font dir="auto" ><font dir="auto" >main point of contact for escalations</font></font></b><font dir="auto" ><font dir="auto" > .</font></font></li> </ul> <p> <b><font dir="auto" ><font dir="auto" >What we offer you</font></font></b> </p> <p><font dir="auto" ><font dir="auto" >At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer to recognize your contribution:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Opportunities for growth, in an ethical and equitable manner</font></font></li> <li><font dir="auto" ><font dir="auto" >Opportunities for professional development</font></font></li> <li><font dir="auto" ><font dir="auto" >An attractive salary</font></font></li> <li><font dir="auto" ><font dir="auto" >Exceptional employee benefits:</font></font><ul> <li><font dir="auto" ><font dir="auto" >Health insurance</font></font></li> <li><font dir="auto" ><font dir="auto" >Supplementary pension after one year of seniority in the company and subscription</font></font></li> <li><font dir="auto" ><font dir="auto" >Catering service</font></font></li> <li><font dir="auto" ><font dir="auto" >Gym with on-site personal trainer. Access is free (this benefit is valid at locations with a gym).</font></font></li> <li><font dir="auto" ><font dir="auto" >Possibility of enrollment in the company crèche (valid at sites that have one) or crèche subsidy</font></font></li> </ul> </li> </ul> <p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Who are we? </font></font><br> <br><font dir="auto" ><font dir="auto" >Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.</font></font></p> <p> </p> <p> </p> <p> <u>Mission</u>:</p> <p> </p> <p><font dir="auto" ><font dir="auto" >Reporting to the project manager, your responsibilities will include:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Ensure the achievement of qualitative and quantitative objectives</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensuring compliance with the client's and Concentrix's quality processes and standards</font></font></li> <li><font dir="auto" ><font dir="auto" >Provide regular activity reports to the client and top management</font></font></li> <li><font dir="auto" ><font dir="auto" >Managing and leading a team of customer advisors: coaching, holding regular individual meetings and team meetings, implementing support plans for low performers...</font></font></li> <li><font dir="auto" ><font dir="auto" >Analyze individual and collective performance indicators to identify areas for improvement and implement corrective actions.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the availability of the resources and means of production necessary to maintain the flows</font></font></li> <li><font dir="auto" ><font dir="auto" >Managing turnover and absenteeism, and implementing the necessary action plans</font></font></li> <li><font dir="auto" ><font dir="auto" >Provide administrative support for your team (leave, absences, lateness)</font></font></li> <li><font dir="auto" ><font dir="auto" >Alerting to problems that could impact production</font></font></li> <li><font dir="auto" ><font dir="auto" >managing production incidents</font></font></li> </ul> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >What we offer you</font></font></b> </p> <p><font dir="auto" ><font dir="auto" >At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer to recognize your contribution:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Opportunities for growth, in an ethical and equitable manner</font></font></li> <li><font dir="auto" ><font dir="auto" >Opportunities for professional development</font></font></li> <li><font dir="auto" ><font dir="auto" >An attractive compensation package including a periodic performance bonus</font></font></li> <li><font dir="auto" ><font dir="auto" >Exceptional employee benefits:</font></font><ul> <li><font dir="auto" ><font dir="auto" >Health insurance</font></font></li> <li><font dir="auto" ><font dir="auto" >Supplementary pension after one year of seniority in the company and subscription</font></font></li> <li><font dir="auto" ><font dir="auto" >Reduced-price catering service</font></font></li> <li><font dir="auto" ><font dir="auto" >Gym with on-site personal trainer. Access is free (this benefit is valid at locations with a gym).</font></font></li> <li><font dir="auto" ><font dir="auto" >Possibility of enrollment in the company crèche (valid at sites that have one) or crèche subsidy</font></font></li> </ul> </li> </ul> <p> </p> <p> <u><font dir="auto" ><font dir="auto" >Profile</font></font></u><font dir="auto" ><font dir="auto" > :</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >You have 1 year of experience as a call center manager</font></font></li> <li> <div><font dir="auto" ><font dir="auto" >You have a perfect command of French and English, both written and spoken.</font></font></div> </li> <li><font dir="auto" ><font dir="auto" >You possess the analytical skills to understand and guide the achievement of objectives</font></font></li> <li><font dir="auto" ><font dir="auto" >You have a sense of anticipation and are focused on customer satisfaction and solutions.</font></font></li> <li><font dir="auto" ><font dir="auto" >You are organized and meticulous.</font></font></li> <li><font dir="auto" ><font dir="auto" >You are known for your interpersonal skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >You have a good sense of listening</font></font></li></ul></div></section>