Insurance Coordinator Jobs in Morocco
837 Jobs Found
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>In the framework of strengthening our HR team in the Casablanca offices, you will provide direct support to our HR manager on the following missions: Preparation of administrative elements related to employment contracts (information collection, document verification, signature tracking) Constitution and updating of mutual insurance files Post-recruitment offer follow-up: follow-ups and verification of the completeness of elements provided by candidates Entry and updating of HR data in internal tools Logistical and administrative organization of new employee integration pathways.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>You have a Bac+3 degree in Human Resources or Administration, and you wish to evolve in a stimulating and collaborative environment.</li><li>You ideally have a minimum of two years of experience in a firm.</li><li>This position is to be filled as soon as possible.</li><li>Organized: you structure your work methodically and efficiently.</li><li>Rigorous: you pay attention to details and respect procedures.</li><li>Autonomous: you know how to manage your missions proactively and responsibly.</li><li>Possessing an excellent sense of priorities: you know how to manage emergencies and plan effectively.</li><li>Discreet and reliable: you handle confidential information professionally.</li><li>Proficient with office tools (Excel, Word, Outlook).</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><b>Your mission as a Customer Advisor:</b></p><ul><li>Target: Contact decision-makers and companies with high potential.</li><li>Advise: Analyze their needs to propose the appropriate solution.</li><li>Convince: Negotiate contracts and close sales over the phone.</li><li>Follow-up: Update customer files and ensure satisfaction.</li></ul><p>What we offer you:</p><p>At Concentrix, we make the development of our talents a priority. Here are the unique benefits we offer to recognize your contribution:</p><ul><li>Remuneration and benefits:</li><li>Language bonus for multilingual profiles</li><li>Performance bonuses</li><li>Regularity bonus from the 12th month</li><li>Special bonus for Eid al-Adha</li><li>Flexible hours with the possibility of remote work after integration</li><li>Free access to the gym</li><li>Transport provided</li><li>Social benefits:</li><li>Advantageous health insurance + CNSS/AMO</li><li>Complementary retirement after one year</li><li>Optimal working conditions:</li><li>Initial and continuous training.</li><li>A work environment that values quality of life at work.</li><li>Professional development prospects.</li></ul><p>The profile we are looking for:</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>You have confirmed experience in tele-sales</li><li>You have commercial aptitude</li><li>You master the French language</li></ul><p>No experience? No problem! We still invite you to apply, our recruitment managers will contact you to offer you an offer adapted to your profile.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <div> Job Summary <br></div> <div><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical advisors (capped sales bonus, challenges, team building...) </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job description:</font></font><br><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Foundever Group is recruiting customer service representatives for its Casanearshore site. Their mission will be to provide technical assistance to customers experiencing difficulties, fostering loyalty and satisfaction by offering complete and reliable solutions to their requests. </font></font><br> <br> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In this role, you will be responsible for:</font></font></strong> <br> <br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Answering customer calls </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> ; Listening to and diagnosing their needs to provide appropriate solutions; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Applying defined processes and mastering the use of tools </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> ; Reporting any information that could identify a malfunction or improve a procedure; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Contributing to the smooth operation of the service; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> and Ensuring that the qualitative and quantitative objectives set by management are met.</font></font></p> </div> </div> <div> <div> Primary Job Responsibilities <br></div> <div> <div>
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Search Profile:</font></font><br><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> With a high school diploma or higher, </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> prior customer service experience is preferred. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> A good level of French (both spoken and written) is required. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Strong listening and customer service skills are essential. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Good computer skills are necessary. The ideal candidate </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> will be diligent, committed, and punctual.</font></font></p>
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Employee benefits and other:</font></font><br><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Attractive remuneration (fixed + bonus); </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Permanent contract from the first day of training; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> 100% paid training; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Attractive social benefits (Health insurance, Social club); </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Transport provided.</font></font></p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
Working hours:</font></font><br><p><br></p></div></div></div></div></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p>
<p> </p>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your mission as a Customer Service Advisor</font></font></strong> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a Customer Service Advisor, you will play a key role in:</font></font></p>
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<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responding to customer needs:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Ensuring quality service by answering questions via phone, email or chat.</font></font></p>
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<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Problem-solving:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Identify and address requests or complaints to ensure customer satisfaction.</font></font></p>
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<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Building customer loyalty:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Providing personalized solutions to strengthen customer trust and loyalty.</font></font></p>
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<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contributing to continuous improvement:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Sharing customer feedback to optimize our services and processes.</font></font></p>
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<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What we offer you</font></font></strong> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:</font></font></p>
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<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">An attractive salary with additional bonuses</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> :</font></font></p>
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<ul>
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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Language bonus dedicated to our multilingual Game-Changers.</font></font></p>
</li>
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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Regularity bonus from the 12th month and motivating performance bonuses.</font></font></p>
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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">First special A d El Adha.</font></font></p>
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</ul>
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<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Exceptional employee benefits</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> :</font></font></p>
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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advantageous health insurance and supplementary retirement benefits after one year.</font></font></p>
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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Flexible hours with the possibility of teleworking after an integration period.</font></font></p>
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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Free access to our gym.</font></font></p>
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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Transport assur allowing you to travel to your workplace safely and without logistical constraints.</font></font></p>
</li>
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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ongoing training to develop your skills and acquire new knowledge tailored to the position.</font></font></p></li></ul></ul></div></section>
Customer Service Advisor (M/F) - Customer Service - Marrakech - French Concentrix Corporation
Logistics, Supply Chain & Procurement
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your mission as a Customer Service Advisor. </font></font></strong></p>
<p> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a Customer Service Advisor, you will play a key role in:</font></font></p>
<ul>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responding to customer needs:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Ensuring quality service by answering questions via phone, email or chat.</font></font></p>
</li>
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<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Problem-solving:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Identify and address requests or complaints to ensure customer satisfaction.</font></font></p>
</li>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Building customer loyalty:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Providing personalized solutions to strengthen customer trust and loyalty.</font></font></p>
</li>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contributing to continuous improvement:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Sharing customer feedback to optimize our services and processes.</font></font></p>
</li>
</ul>
<p> </p>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What we offer you</font></font></strong> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:</font></font></p>
<ul>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">An attractive salary with additional bonuses</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> :</font></font></p>
</li>
<ul>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Language bonus dedicated to our multilingual Game-Changers.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Regularity bonus from the 12th month and motivating performance bonuses.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">First special A d El Adha.</font></font></p>
</li>
</ul>
<li>
<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Exceptional employee benefits</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> :</font></font></p>
</li>
<ul>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advantageous health insurance and supplementary retirement benefits after one year.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Flexible hours with the possibility of teleworking after an integration period.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Free access to our gym.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Transport assur allowing you to travel to your workplace safely and without logistical constraints.</font></font></p>
</li>
<li>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ongoing training to develop your skills and acquire new knowledge tailored to the position.</font></font></p></li></ul></ul></div></section>
<h2 class="h5">Job description</h2>
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<span><b>Lear For You</b> <br>
</span><p>We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because <strong>we want to be more for you.</strong></p><br>
<p>A path to a better career. A better future.</p><br>
<p>Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.</p><br>
<p>They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.</p><br>
<p>Are you ready for a better career? A better future?</p><br><br><br><b>Job Description</b> <br><p><span><strong>Location : Meknes Plant</strong></span></p><br> <p>Reporting directly to the planning coordinator, our future Production Planner will have as main missions to plan, schedule, and monitor production activities in alignment with customer demand and plant capacity. Ensure smooth communication with procurement, production, and logistics teams to guarantee material availability and timely delivery. Prepare and maintain accurate production schedules and capacity plans. Contribute to the plant objectives of achievement in terms of safety, quality, delivery, and continuous improvement. </p><br><br><br><b>Responsibilities</b> <br><ul>
<li>Maintain 100% customer satisfaction and keep 100% delivery performance</li>
<li>Ensure customer demand analysis and improving the MPS accuracy</li>
<li>Maintain Planning stability, avoid fluctuations in the firm period without affecting customer delivery</li>
<li>100% SIOP, PFEP & Entitlement Model’ for FG.</li>
<li>Keep the Objective of DOH difien for each project</li>
<li>Preparation production Plan & Adherence with agreed L-base</li>
<li>Ensure ABC planification method with Qty & consumption value and top over value</li>
<li>Manage the new running change with minimizing of the obsoletes & Support plant to achieve forecasted efficiency</li>
<li>Improve automatic balancing for MPS integration, and support RM target</li>
</ul><br><br><b>Experience Requirements</b> <br><ul>
<li>Bac+5, with at least 1 year of experience within an automotive Industry</li>
<li>Ability to work in a high-tempo environment and interact with team members over a wide scope of the organization.</li>
<li>Solid understanding on Supply Chain, Logistics</li>
<li>Highly effective communication skills</li>
<li>Proficiency in all Microsoft Office applications.</li>
<li>High level of English language, spoken and written</li>
</ul><br><br><b>Equal Opportunity Employer</b> <br>
<p><span><em>Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.</em></span></p><br>
<p><span><em>We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.</em></span></p><br>
<p><em><span>Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.</span></em></p><br><br><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Who are we? Concentrix is an international company with a presence in more than 70 countries. We are leaders in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. Your role as a Customer Service Advisor: As a Customer Service Advisor, you will play a vital role by:</font></font></p><p><font dir="auto" ><font dir="auto" >Meeting customer needs: Ensuring high-quality service by answering questions via phone, email, or chat.</font></font></p><p><font dir="auto" ><font dir="auto" >Problem solving: Identifying and handling inquiries or complaints to ensure customer satisfaction.</font></font></p><p><font dir="auto" ><font dir="auto" >Customer service: Providing tailored solutions to strengthen customer trust and loyalty.</font></font></p><p><font dir="auto" ><font dir="auto" >Contribute to continuous improvement: Share customer feedback to optimize our services and processes.</font></font></p><p><font dir="auto" ><font dir="auto" >What we offer you: At Concentrix, we place great value on appreciating our talent. Here are the unique benefits we offer to recognize your contribution:</font></font></p><p><font dir="auto" ><font dir="auto" >Attractive compensation with additional bonuses: Language bonus for our multilingual game-changers. Regularity bonus from the 12th month and performance-based bonuses. Special bonus for Ad El Adha.</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent benefits: Option to work on-site or remotely (for those outside Rabat, Sal, Kintra, Agadir, Marrakech, Fez, and Meknes). Advantageous health insurance and supplementary pension after one year. Flexible working hours with the option of working from home after an initial training period. Free access to our gym. Safe and convenient transportation to your workplace.</font></font></p><p><font dir="auto" ><font dir="auto" >Continuous professional development to enhance your skills and acquire new, job-relevant knowledge.</font></font></p><p><font dir="auto" ><font dir="auto" >Dynamic work environment: Themed events and gifts throughout the year to promote team spirit.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >The profile of our game-changers</font></font></h2><p><font dir="auto" ><font dir="auto" >We are looking for talented individuals who:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Fluency in German (speaking and writing required), English skills are an advantage.</font></font></li><li><font dir="auto" ><font dir="auto" >They possess excellent communication skills, are well-organized, independent, and have a positive attitude.</font></font></li><li><font dir="auto" ><font dir="auto" >Master digital tools and demonstrate a natural curiosity to adapt to new technologies.</font></font></li><li><font dir="auto" ><font dir="auto" >Embrace challenges with enthusiasm and have a passion for customer satisfaction.</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Who are we? Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing core processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.</p><p>Your mission as a Customer Service Advisor</p><p>As a Customer Service Advisor, you will play an essential role by:</p><ul><li>Responding to customer needs: Ensuring quality service by responding to questions via phone, email, or chat.</li><li>Resolving problems: Identifying and handling requests or complaints to ensure customer satisfaction.</li><li>Building customer loyalty: Providing personalized solutions to strengthen customer trust and loyalty.</li><li>Contributing to continuous improvement: Sharing customer feedback to optimize our services and processes.</li></ul><p>What we offer you</p><p>At Concentrix, we make valuing our talent a priority. Here are the unique benefits we offer to recognize your contribution:</p><ul><li>Attractive remuneration with additional bonuses: Dedicated language bonus for our multilingual Game-Changers. Regularity bonus from 12 months and motivating performance bonuses. Special Aïd El Adha bonus.</li><li>Exceptional social benefits: Advantageous health insurance and complementary retirement after one year.</li><li>Flexible hours with the possibility of remote work after an integration period.</li><li>Free access to our gym.</li><li>Transport provided to allow you to get to your workplace safely and without logistical constraints.</li><li>Continuous training to develop your skills and acquire new knowledge adapted to the position.</li><li>A dynamic work environment: Themed events and gifts throughout the year to strengthen team spirit.</li></ul><p>The profile of our Game-Changers</p><p>We are looking for talents who:</p><ul><li>Perfectly master French and English, both written and spoken.</li><li>Possess excellent communication skills, are organized, autonomous, and adopt a positive attitude.</li><li>Master digital tools and demonstrate natural curiosity to adopt new technologies.</li><li>Take on challenges with enthusiasm and are passionate about customer satisfaction.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Perfectly master French and English, both written and spoken.</li><li>Possess excellent communication skills, are organized, autonomous, and adopt a positive attitude.</li><li>Master digital tools and demonstrate natural curiosity to adopt new technologies.</li><li>Take on challenges with enthusiasm and are passionate about customer satisfaction.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>Reporting to the Project Management Department, your missions will be:</p><br><br><ul><li>Manage projects (deadlines, costs, and quality)</li><li>Study, evaluate, and estimate project files to propose Novec's service offers,</li><li>Verify the conformity of contracts with the offer and the company's commitments,</li><li>Design and plan projects according to specifications and deadlines,</li><li>Form, assign, and coordinate the work of teams,</li><li>Supervise the project team and assist them in carrying out complex tasks,</li><li>Select and control internal and external subcontractors,</li><li>Establish quarterly forecasts for billing, production, and collections,</li><li>Monitor the collection of issued invoices up to the client's financial structure stage,</li><li>Approve deliverables produced by specialized departments and subcontractors,</li><li>Ensure budget monitoring and adherence to the service schedule, and make necessary adjustments to meet deadlines and the committed budget (cost and deadline estimation),</li><li>Ensure contract management, including expense control, invoice issuance requests, and payment tracking,</li><li>Obtain reference and completion certificates,</li><li>Prepare project files upon completion of a project,</li><li>Promote Novec's brand image in its field of activity,</li><li>Encourage the client to adopt an HSE plan when preparing the tender documents and ensure compliance with the plan if established,</li><li>Raise awareness among residents on the sites for which he is responsible,</li><li>Update subcontractor files (insurance, authorizations, calibration certificates, or accreditations).<br> </li></ul> <br> Required profile : <ul><li>Civil engineering degree,</li><li>You have a minimum of 10 years of experience as a Project Manager,</li><li>Knowledge of current construction regulations and standards</li><li>Ability to manage project budgets effectively,</li><li>Ability to meet deadlines and coordinate the different phases of the project,</li><li>In-depth understanding of technical aspects related to construction and engineering,</li><li>Negotiation skills for contracts and supplier management,</li><li>Excellent communication skills,</li><li>Rigor, autonomy, and dynamism,</li><li>Organization, availability, interface management,</li><li>Team spirit.</li></ul><p>Novec is committed to promoting diversity in recruitment and preventing all forms of discrimination. </p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>Reporting to the Personnel Administration department and in collaboration with our external partners, you will be responsible for managing HR and payroll administration (for approximately 700 employees), while ensuring compliance with current legislation.</p><br><br><p><br><u><strong>Payroll Management:</strong></u></p><br><br><ul><li>Collect, check, and enter variable data</li><li>Send data to the provider according to the defined schedule</li><li>Perform various checks, identify errors, and ensure corrections</li><li>Monitor monthly closings</li><li>Process salary advances</li><li>Prepare exit administrative documents</li></ul><p><u><strong>Personnel Administration (ADP):</strong></u></p><br><br><ul><li>Create and update employee files</li><li>Draft and manage all contractual documents: contracts, amendments, transfer agreements, certificates, various letters, work certificates, etc.</li><li>Ensure data entry and monitoring of HR spreadsheets</li><li>Enter absences in the software</li><li>Manage the administrative aspects of disciplinary procedures (warnings, dismissals, end of probation period)</li><li>Prepare disciplinary hearings and interactions with the Labor Inspectorate (sending sanctions).</li></ul><p><u><strong>Legal Watch and Reporting:</strong></u></p><br><br><ul><li>Monitor regulations related to social law and payroll</li><li>Contribute to improving HR processes and ensuring the reliability and confidentiality of data</li></ul> <br> <br> Required profile : <p><strong>With a Bachelor's degree (Bac+3) in Human Resources, you have significant and confirmed experience of at least 5 years in a similar role.</strong></p><br><br><p>The essential qualities for successfully carrying out these tasks will be: adaptability and organization, thoroughness and responsiveness, the ability to be proactive, to show initiative, to work within a team, good interpersonal skills, proficiency in office software, good knowledge of the Labor Code, discretion, and a sense of confidentiality. Finally, mastery of the French language (written/spoken) is mandatory.</p><br><br><p><u>Social and other benefits:</u></p><br><br><ul><li>Meal voucher bonus of 500 Dhs</li><li>Axa Mutual insurance (95% coverage)</li><li>Salary advance available after 3 months of employment</li><li>EID bonus</li><li>Salary progression based on achieving objectives</li><li>44-hour work week, Monday to Friday</li></ul><p>Do you want to advance your career in a dynamic environment that will value and develop your skills, and offer you the opportunity to gain autonomy and responsibility? Join us and apply!</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong><font dir="auto" ><font dir="auto" >Who are we? </font></font></strong></p>
<p> <strong><font dir="auto" ><font dir="auto" >Concentrix</font></font></strong><font dir="auto" ><font dir="auto" > is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative and innovative environment.</font></font></p>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >Your mission as a Customer Advisor in Telesales</font></font></strong> </p>
<p><font dir="auto" ><font dir="auto" >As a Customer Sales Advisor, you will play a key role:</font></font></p>
<ul>
<li>
<p> <strong><font dir="auto" ><font dir="auto" >By promoting our clients' products or services</font></font></strong><font dir="auto" ><font dir="auto" > : Identify and respond precisely to customer needs in order to offer them tailor-made solutions.</font></font></p>
</li>
<li>
<p> <strong><font dir="auto" ><font dir="auto" >By negotiating and building loyalty</font></font></strong><font dir="auto" ><font dir="auto" > : Transforming every interaction into an opportunity, closing sales and building lasting relationships.</font></font></p>
</li>
<li>
<p> <strong><font dir="auto" ><font dir="auto" >Boosting collective performance</font></font></strong><font dir="auto" ><font dir="auto" > : Share your ideas and actively contribute to the continuous optimization of our processes.</font></font></p>
</li>
</ul>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >What we offer you</font></font></strong> </p>
<p><font dir="auto" ><font dir="auto" >At </font></font><strong><font dir="auto" ><font dir="auto" >Concentrix</font></font></strong><font dir="auto" ><font dir="auto" > , we value everyone's potential by offering tailor-made opportunities, with compensation adjusted to your experience, whether you are a motivated beginner or an expert in direct sales.</font></font></p>
<p><font dir="auto" ><font dir="auto" >Here are the unique benefits we offer to recognize your contribution:</font></font></p>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >An attractive and personalized salary based on your level of experience:</font></font></strong> </p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >A package of </font></font><strong><font dir="auto" ><font dir="auto" >7100 DH</font></font></strong><font dir="auto" ><font dir="auto" > in the first month if you have proven experience in telesales.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >If you are a beginner, an </font></font><strong><font dir="auto" ><font dir="auto" >exceptional package of 4600 DH</font></font></strong><font dir="auto" ><font dir="auto" > is offered to you.</font></font></p>
</li>
</ul>
<p> <strong><font dir="auto" ><font dir="auto" >In addition to your salary, you will benefit from exceptional bonuses:</font></font></strong> </p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Training is provided during the first month of integration.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Unlimited bonus based on achieving your goals.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Language bonus dedicated to our multilingual Game-Changers.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Regularity bonus from the 12th month and motivating performance bonuses.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >First special A d El Adha.</font></font></p>
</li>
</ul>
<p> <strong><font dir="auto" ><font dir="auto" >Numerous additional advantages</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font></p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Advantageous health insurance and supplementary retirement benefits after one year.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Free medical consultations available 7 days a week for your whole family.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Flexible hours with the possibility of teleworking after an integration period.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Free access to our gyms and company crèches.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Ongoing training to develop your skills and acquire new knowledge tailored to the position.</font></font></p></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong><font dir="auto" ><font dir="auto" >Who are we? </font></font></strong><b><font dir="auto" ><font dir="auto" >Customer Advisor (M/F) - Technical Support - CANADIAN market - Agadir - French / English</font></font></b></p>
<p><font dir="auto" ><font dir="auto" >Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative and innovative environment.</font></font></p>
<p> <strong><font dir="auto" ><font dir="auto" >Your mission as a Technical Customer Advisor</font></font></strong> </p>
<p><font dir="auto" ><font dir="auto" >As a Technical Customer Advisor, you will play a key role in:</font></font></p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Responding accurately to customer requests in the Canadian market during the time slot of 2pm to 2am (local time).</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Handling incoming calls to answer questions and resolve technical issues, while ensuring rigorous follow-up.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >R effectively solves technical problems: analysis of customer needs, identification of suitable solutions, and support in the resolution.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >D demonstrating advanced technical aptitude: use of tools and technologies to understand and solve complex situations.</font></font></p>
</li>
</ul>
<p> <strong><font dir="auto" ><font dir="auto" >What we offer you</font></font></strong> </p>
<p><font dir="auto" ><font dir="auto" >At Concentrix, we value our talent and offer unique benefits:</font></font></p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Attractive remuneration with additional bonuses:</font></font></p>
</li>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Language bonus dedicated to our multilingual Game-Changers.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Regularity bonus from the 12th month and motivating performance bonuses.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >First special A d El Adha.</font></font></p>
</li>
</ul>
<li>
<p><font dir="auto" ><font dir="auto" >Exceptional employee benefits:</font></font></p>
</li>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Advantageous health insurance and supplementary retirement benefits after one year.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Free access to our gym.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Transport provided for a safe journey to the workplace.</font></font></p>
</li>
</ul>
<li>
<p><font dir="auto" ><font dir="auto" >Ongoing training to develop your skills and acquire new knowledge tailored to the position.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >A dynamic work environment with activities and gifts throughout the year.</font></font></p>
</li>
</ul>
<p> <strong><font dir="auto" ><font dir="auto" >The profile of our Game-Changers</font></font></strong> </p>
<p><font dir="auto" ><font dir="auto" >We are looking for talented individuals who:</font></font></p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >They are perfectly fluent in French and English, both written and spoken. </font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Available to work between 2 PM and 2 AM (local time)</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Possesses excellent communication skills: clarity, pedagogy, patience, with the ability to explain technical solutions simply </font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Possesses good technical skills: understanding of digital tools and technical systems, with a curiosity to learn quickly </font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >They are organized, autonomous, proactive, and capable of effectively managing priorities even under pressure.</font></font></p></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong><font dir="auto" ><font dir="auto" >Your mission as a Telephone Sales Customer Consultant. </font></font></strong></p>
<p><font dir="auto" ><font dir="auto" >As a Telephone Sales Customer Consultant, you will have a key role:</font></font></p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Promote our customers' products or services: Accurately identify customer needs and offer tailored solutions.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Negotiate and build loyalty: Turn every interaction into an opportunity, close sales and build lasting relationships.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Improve team performance: Share ideas and contribute to the continuous improvement of our processes.</font></font></p>
</li>
</ul>
<p> <strong><font dir="auto" ><font dir="auto" >What we offer you</font></font></strong> </p>
<p><font dir="auto" ><font dir="auto" >At Concentrix, we value everyone's potential, with tailored opportunities and compensation tailored to your experience, whether you're a motivated junior or an experienced direct sales professional.</font></font></p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >An attractive and personalized salary based on your level of experience</font></font></p>
</li>
</ul>
<p><font dir="auto" ><font dir="auto" >In addition to your fixed salary, you will benefit from exceptional bonuses:</font></font></p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Paid training starting from the first month.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Unlimited bonuses based on achieving goals.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Language bonus dedicated to our multilingual Game-Changers.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Regularity bonus from the 12th month and performance-related incentives.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Special bonus for the A d El Adha.</font></font></p>
</li>
</ul>
<p> <strong><font dir="auto" ><font dir="auto" >Numerous additional benefits:</font></font></strong> </p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Affordable health insurance and pension fund after one year.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Free telemedicine consultations 7 days a week for the whole family.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Flexible hours with the possibility of smart working after the integration period.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Free access to company gyms and agreements with nursery schools.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Continuous training to develop your skills and acquire new knowledge related to the role.</font></font></p>
</li>
</ul>
<p> <strong><font dir="auto" ><font dir="auto" >A dynamic work environment:</font></font></strong> </p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Themed entertainment and gifts throughout the year to strengthen team spirit.</font></font></p>
</li>
</ul>
<p> <strong><font dir="auto" ><font dir="auto" >The profile of our Game-Changers</font></font></strong> <br><font dir="auto" ><font dir="auto" > We are looking for talents who:</font></font></p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >They speak perfect Italian, both written and spoken. Knowledge of French is an appreciated plus. </font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >They have excellent communication skills, are organized, autonomous and proactive. </font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >They are familiar with digital tools and are naturally curious about adopting new technologies. </font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >They approach challenges with enthusiasm and are passionate about customer satisfaction. </font></font></p>
</li>
</ul>
<p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> </p> <p> <b><font dir="auto" ><font dir="auto" >Your mission: </font></font></b></p> <p><font dir="auto" ><font dir="auto" >As a professional trainer, you will play a key role through the following missions:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Facilitation of initial and continuing training courses</font></font></li> <li><font dir="auto" ><font dir="auto" >Preparation of logistics (modules, documents to be given to customer advisors)</font></font></li> <li><font dir="auto" ><font dir="auto" >Evaluation of knowledge assimilation at the end of vocational training: administration of quizzes, analysis of results</font></font></li> <li><font dir="auto" ><font dir="auto" >Onboarding new recruits: hot and cold briefings</font></font></li> <li><font dir="auto" ><font dir="auto" >Training for customer advisors on new features/changes to customer processes as part of continuing education</font></font></li> <li><font dir="auto" ><font dir="auto" >Identifying training needs and proposing appropriate actions</font></font></li> <li><font dir="auto" ><font dir="auto" >Contributing to the updating of training modules</font></font></li> </ul> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >What we offer you</font></font></b> </p> <p><font dir="auto" ><font dir="auto" >At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer to recognize your contribution:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Opportunities for growth, in an ethical and equitable manner</font></font></li> <li><font dir="auto" ><font dir="auto" >Opportunities for professional development</font></font></li> <li><font dir="auto" ><font dir="auto" >An attractive compensation package including a periodic performance bonus</font></font></li> <li><font dir="auto" ><font dir="auto" >Exceptional employee benefits:</font></font><ul> <li><font dir="auto" ><font dir="auto" >Health insurance</font></font></li> <li><font dir="auto" ><font dir="auto" >Supplementary pension after one year of seniority in the company and subscription</font></font></li> <li><font dir="auto" ><font dir="auto" >Reduced-price catering service</font></font></li> <li><font dir="auto" ><font dir="auto" >Gym with on-site personal trainer. Access is free (this benefit is valid at locations with a gym).</font></font></li> </ul> </li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Possibility of enrollment in the company crèche (valid at sites that have one) or crèche subsidy</font></font></li> </ul> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >The profile of our Game-Changers</font></font></b> </p> <p><font dir="auto" ><font dir="auto" >We are looking for a talented individual who:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Ideally, the candidate will hold a higher education qualification in management/human resources.</font></font></li> <li><font dir="auto" ><font dir="auto" >I have a perfect command of French and English, both written and spoken.</font></font></li> <li><font dir="auto" ><font dir="auto" >Candidates must have at least one or two years of experience as a professional trainer in call centers.</font></font></li> <li><font dir="auto" ><font dir="auto" >Is a teacher?</font></font></li> <li><font dir="auto" ><font dir="auto" >He is known for his adaptability and creativity.</font></font></li> <li><font dir="auto" ><font dir="auto" >East oriented towards results</font></font></li> <li><font dir="auto" ><font dir="auto" >The ability to identify the difficulties faced by customer advisors and to support them</font></font></li> <li><font dir="auto" ><font dir="auto" >He is organized and rigorous</font></font></li> <li><font dir="auto" ><font dir="auto" >He is known for his interpersonal skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Is comfortable using office software (Word, Excel, PowerPoint)</font></font></li> <li><font dir="auto" ><font dir="auto" >Is a source of proposals</font></font></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> </p>
<p><font dir="auto" ><font dir="auto" >Join a team that turns every call into an opportunity! </font></font></p>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >Who are we ?</font></font></strong> </p>
<p> </p>
<p><font dir="auto" ><font dir="auto" >Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative and innovative environment.</font></font></p>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >Your mission as a Customer Service Advisor</font></font></strong> </p>
<p> </p>
<p><font dir="auto" ><font dir="auto" >As a Customer Service Advisor, you will play a key role in:</font></font></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Responding to customer needs: Ensuring quality service by answering questions via phone, email or chat.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Problem-solving: Identify and address requests or complaints to ensure customer satisfaction.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Building customer loyalty: Providing personalized solutions to strengthen customer trust and loyalty.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Contributing to continuous improvement: Sharing customer feedback to optimize our services and processes.</font></font></li>
</ul>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >What we offer you</font></font></strong> </p>
<p> </p>
<p><font dir="auto" ><font dir="auto" >At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:</font></font></p>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >An attractive salary with additional bonuses:</font></font></strong> </p>
<ul>
<li><font dir="auto" ><font dir="auto" >Language bonus dedicated to our multilingual Game-Changers.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Regularity bonus from the 12th month and motivating performance bonuses.</font></font></li>
<li><font dir="auto" ><font dir="auto" >First special A d El Adha.</font></font></li>
</ul>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >Exceptional employee benefits:</font></font></strong> </p>
<ul>
<li><font dir="auto" ><font dir="auto" >Advantageous health insurance and supplementary retirement benefits after one year.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Flexible hours with the possibility of teleworking after an integration period.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Free access to our gym.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Transport assur allowing you to travel to your workplace safely and without logistical constraints.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Ongoing training to develop your skills and acquire new knowledge tailored to the position.</font></font></li>
</ul>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >A dynamic work environment:</font></font></strong> </p>
<ul>
<li><font dir="auto" ><font dir="auto" >Themed activities and gifts throughout the year to strengthen team spirit.</font></font></li>
</ul>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >The profile of our Game-Changers</font></font></strong> </p>
<p> </p>
<p><font dir="auto" ><font dir="auto" >We are looking for talented individuals who:</font></font></p>
<ul>
<li><font dir="auto" ><font dir="auto" >They are perfectly fluent in French, both written and spoken. </font></font></li>
<li><font dir="auto" ><font dir="auto" >They possess excellent communication skills, are organized, autonomous, and adopt a positive attitude. </font></font></li>
<li><font dir="auto" ><font dir="auto" >They are proficient with digital tools and demonstrate a natural curiosity to adopt new technologies. </font></font></li>
<li><font dir="auto" ><font dir="auto" >Rel vent les d défis avec enthusiasm et sont passionate s à la satisfaction de client.</font></font></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong><font dir="auto" ><font dir="auto" >Who are we? </font></font></strong></p>
<p> <strong><font dir="auto" ><font dir="auto" >Concentrix</font></font></strong><font dir="auto" ><font dir="auto" > is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative and innovative environment.</font></font></p>
<p> <br> <strong><font dir="auto" ><font dir="auto" >Your mission as a Customer Advisor in Telesales</font></font></strong> </p>
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<p><font dir="auto" ><font dir="auto" >As a Customer Sales Advisor, you will play a key role:</font></font></p>
<p> <br> <strong><font dir="auto" ><font dir="auto" >By promoting our clients' products or services:</font></font></strong><font dir="auto" ><font dir="auto" > Identify and respond precisely to client needs in order to offer them tailored solutions. </font></font><br> <strong><font dir="auto" ><font dir="auto" >By negotiating and building loyalty:</font></font></strong><font dir="auto" ><font dir="auto" > Transform every interaction into an opportunity, close sales, and build lasting relationships. </font></font><br> <strong><font dir="auto" ><font dir="auto" >By boosting collective performance:</font></font></strong><font dir="auto" ><font dir="auto" > Share your ideas and actively contribute to the continuous optimization of our processes.</font></font></p>
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<p> <strong><font dir="auto" ><font dir="auto" >What we offer you</font></font></strong> </p>
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<p><font dir="auto" ><font dir="auto" >At </font></font><strong><font dir="auto" ><font dir="auto" >Concentrix,</font></font></strong><font dir="auto" ><font dir="auto" > we value the potential of each individual by offering tailor-made opportunities, with compensation adjusted to your experience, whether you are a motivated beginner or an expert in direct sales.</font></font></p>
<p> <br><font dir="auto" ><font dir="auto" >Here are the unique benefits we offer to recognize your contribution:</font></font></p>
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<p> <strong><font dir="auto" ><font dir="auto" >An attractive and personalized compensation package based on your experience level:</font></font></strong> <br><font dir="auto" ><font dir="auto" > A package of 7100 DH from the first month if you have proven experience in telesales. </font></font><br><font dir="auto" ><font dir="auto" > If you are a beginner, </font></font><strong><font dir="auto" ><font dir="auto" >an exceptional package of 4600 DH is offered.</font></font></strong> </p>
<p> <br> <strong><font dir="auto" ><font dir="auto" >In addition to your salary, you will benefit from exceptional bonuses:</font></font></strong> </p>
<p> <br><font dir="auto" ><font dir="auto" > Paid training during the first month of integration. </font></font><br><font dir="auto" ><font dir="auto" > Unlimited bonus based on achieving your objectives. </font></font><br><font dir="auto" ><font dir="auto" > Dedicated language bonus for our multilingual Game-Changers. </font></font><br><font dir="auto" ><font dir="auto" > Regularity bonus from month 12 and motivating performance bonuses. Special </font></font><br><font dir="auto" ><font dir="auto" > bonus for Al Adha. </font></font><br> <br> <strong><font dir="auto" ><font dir="auto" >Numerous additional benefits:</font></font></strong> </p>
<p> <br><font dir="auto" ><font dir="auto" > Comprehensive health insurance and supplementary retirement plan after one year. </font></font><br><font dir="auto" ><font dir="auto" > Free telemedicine consultations available 7 days a week for your entire family. </font></font><br><font dir="auto" ><font dir="auto" > Flexible hours with the possibility of remote work after an integration period. </font></font><br><font dir="auto" ><font dir="auto" > Free access to our gyms and company-run childcare facilities. </font></font><br><font dir="auto" ><font dir="auto" > Ongoing training to develop your skills and acquire new knowledge relevant to the position.</font></font></p></div></section>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p>
<strong>Coface</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and quality professional relationships at the core of its operations. A close management approach encourages guidance, empowerment and skills development within a supportive environment. This culture is strongly complemented by a <strong>competitive dimension</strong>, focused on performance, results and customer orientation. It is also supported by a structured <strong>organizational foundation</strong> ensuring rigor and reliability, while a more moderate <strong>innovation component</strong> contributes to adaptability and continuous improvement. </p><br><br>
<br> Job : <p>The CBO Analyst ensures the administration of credit insurance policies, with a specialization in issuing policies and endorsements. They ensure the precise and timely processing of contractual documents in accordance with underwriting decisions, while guaranteeing data quality, regulatory compliance, and adherence to service level agreements. They collaborate closely with internal teams to ensure high service quality and efficient operations.</p><br><br><p><strong>Main tasks</strong></p><br><br><ul><li>Perform the activities necessary for the smooth operation of contracts in the relevant systems, particularly the management of contractual conditions and billing.</li><li>Issue contractual documents such as policies, contracts, endorsements, premium notices, and invoices.</li><li>Process requests, complaints, and queries from clients or intermediaries in collaboration with the sales team and Account Executives.</li><li>Manage and prioritize requests while ensuring regular communication with entities and the Team Leader to guarantee SLA compliance.</li></ul><p><strong>Internal and external support</strong></p><br><br><ul><li>Record and create policies in Coface systems.</li><li>Receive and process information and documents provided by prospects and clients to compile and update files.</li><li>Process commercial information, analyze anomalies, and update systems.</li><li>Issue contractual documents (policies and contracts) in accordance with instructions received and ensure their correct recording in the various information systems.</li><li>Respond effectively to requests from internal and external clients within Coface's response time limits.</li></ul><p><strong>Control and process</strong></p><br><br><ul><li>Identify and implement process improvements to optimize workflows and productivity.</li><li>Ensure the proper execution of operational processes.</li><li>Keep insured client files up-to-date and correctly documented.</li><li>Ensure effective communication with sales, technical, and management teams.</li><li>Apply KYC (Know Your Customer) procedures and requirements. </li></ul> <br> Required profile : <ul><li>Proficiency in Excel and strong analytical skills.</li><li>Ability to process and control financial data.</li><li>Knowledge of financial statements, premium calculations, and KPI monitoring.</li><li>Good level of French.</li><li>Excellent communication skills and ability to work in an international environment.</li><li>Bachelor's to Master's degree (Bac+3 to Bac+5) in Accounting, Finance, Management, or equivalent field.</li><li>Strong analytical skills and customer focus.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
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Job : <br><p>Join a dynamic and evolving company in the Cosmetics sector. Located in Bouskoura, our company operates in a stimulating professional environment where people, performance, and talent development are central. We offer our employees a framework that promotes learning, collaboration, and professional growth.</p><br><br><p>Main tasks:</p><br><br><p>Administrative management of staff and HR files.<br>Tracking of timekeeping, absences, leaves, and lateness.<br>Management and follow-up of insurance files.<br>Preparation of HR documents and declarations.<br>Updating HR data and dashboards.<br>Ensuring compliance with internal procedures and social legislation.</p><br><br> <br> Required profile : <p>Your academic background has led you to a <strong>Master's degree (Bac +5)</strong>, with a successful specialization in <strong>Human Resources, Personnel Management, or Training</strong>.</p><br><br><p>A first professional experience of <strong>1 to 3 years</strong> in an HR role is required. This period has allowed you to develop a solid understanding of HR challenges within a company.</p><br><br><ul><li>Excellent knowledge of recruitment techniques and social legislation.</li><li>Good interpersonal skills and a developed sense of listening.</li><li>Analytical and synthesis skills.</li><li>Rigorous organization and adherence to deadlines.</li><li>Proficiency in computer tools and HR software.</li><li>Autonomy and proactivity.</li></ul><p>If you recognize yourself in this description and are motivated by the idea of contributing to the success of a prestigious brand, do not hesitate to apply quickly!</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<b>Position:</b>Inside Sales Associate (German speaker)<br><br><b>Job Description:</b><p><b><span>About US:</span></b></p><br><br><p><b><span>Arrow Enterprise Computing Solutions</span></b><span>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</span></p><br><br><p><span>As part of its growth, <b>ARROW BSC</b> is strengthening its teams and is looking for a <b>sales operation associate (</b></span><b><span>German speaker</span></b><b><span>)</span></b><span>,</span></p><br><br><br><p><b><span>What you will be doing at ARROW:</span></b></p><br><br><ul><li><p><span>Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately,</span></p><br><br></li><li><p><span>Providing administrative support to the sales team,</span></p><br><br></li><li><p><span>Handling Vendor requests and issues related to orders</span></p><br><br></li></ul><br><p><b><span>Who are we looking for:</span></b></p><br><br><ul><li><p>Fluent level in <b><span>(German)</span></b></p><br><br></li><li><p>Excellent written and oral communication skills,</p><br><br></li><li><p>Ability to work in teams and collaborate with other departments,</p><br><br></li></ul><br><p><b><span>What is in it for you?</span></b></p><br><br><ul><li><p>Full Permanent contract,</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance,</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators,</p><br><br></li><li><p>Work culture where you can make an impact,</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><br><p>#LI-HL1</p><br><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>