Insurance Coordinator Jobs in Morocco
829 Jobs Found
<h2 class="h5">Job description</h2>
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Job : <p>We are looking for an <strong>Administrative Agent: Logistics Agent</strong> profile for our entity in Marrakech</p><br><br><p><strong>Main missions</strong></p><br><br><p>• Ensure people's transportation for control missions, meetings, and site visits;<br>• Guarantee secure transport conditions, strictly following the highway code and internal instructions;<br>• Ensure punctuality and good organization of trips according to established schedules;<br>• Ensure the transmission of delivered mail and administrative documents to the concerned entities, following traceability procedures (receipt acknowledgments, register, etc.);<br>• Ensure the routine maintenance of the vehicle (cleanliness, usual checks, follow-up of maintenance operations);<br>• Ensure the validity and up-to-date status of all vehicle documents (insurance, vignette, technical inspection, etc.);<br>• Optimize routes and fuel consumption, considering travel constraints;<br> </p><br><br> <br> <br> Required profile : <p><strong>Profile sought</strong></p><br><br><p>• Minimum education level: secondary education or equivalent;<br>• Driving license B mandatory (minimum 10 years of experience);<br>• Driving license D is an asset;<br>• Valid professional driver's card required;<br>• Any additional training in professional driving is appreciated.</p><br><br><p><strong>Required skills</strong></p><br><br><p>• Mastery of safe and preventive driving;<br>• Good knowledge of the Marrakech-Safi region and traffic routes;<br>• Ability to manage professional trips in an organized manner;<br>• Sense of punctuality and rigor;<br>• Adherence to administrative procedures related to document transmission.</p><br><br><p><strong>Personal qualities</strong></p><br><br><p>• Good communication and a high sense of responsibility and service;<br>• Discretion and respect for confidentiality;<br>• Reliability and seriousness in carrying out tasks;<br>• Good presentation and professional conduct;<br>• Adaptability and availability.<br> </p><br><br> <br><br> </div>
<p>The Business Development Manager Debt Collection is responsible for developing the debt collection activity for third-party clients (Third Party Collection), by prospecting new clients, developing strategic partnerships, and supporting companies in optimizing their accounts receivable management. He/She is responsible for acquiring new collection mandates, managing commercial relationships, and promoting all customer risk management services.</p><p><strong>Commercial Development</strong></p><ul><li>Prospect and win new SME, ETI, and Large Enterprise clients.</li><li>Identify companies' needs in terms of amicable and judicial debt collection.</li><li>Develop a portfolio of active clients across the entire Moroccan territory.</li><li>Develop and implement a commercial action plan dedicated to the Third Party Collection activity.</li><li>Maintain active market and competitor intelligence.</li></ul><p><strong>Client Relationship Management</strong></p><ul><li>Present collection services and associated solutions.</li><li>Understand client issues and propose appropriate solutions.</li><li>Build lasting relationships with financial departments, credit management, general management, and collection managers.</li><li>Ensure the follow-up and loyalty of the client portfolio.</li></ul><p><strong>Commercial Opportunity Management</strong></p><ul><li>Prepare commercial proposals and tenders.</li><li>Negotiate contractual and pricing conditions.</li><li>Coordinate with operational teams to ensure optimal case handling.</li><li>Ensure contract follow-up until signature and implementation.</li></ul><p><strong>Internal Coordination</strong></p><ul><li>Work in close collaboration with the collection, legal, and operational teams.</li><li>Ensure effective transfer of new cases to the relevant teams.</li><li>Participate in the continuous improvement of commercial processes.</li></ul><p><strong>Reporting and Monitoring</strong></p><ul><li>Update the CRM and ensure the quality of commercial data.</li><li>Produce regular reports on commercial activity.</li><li>Monitor the achievement of individual and collective objectives.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2>
<p>Bac+4/5 in Commerce, Finance, Management, Business Law or equivalent.</p>
<h2>Experience</h2>
<p>Minimum 3-5 years of experience in B2B commercial development.</p>
<p>Experience in debt collection, credit insurance, factoring, banking, financial services, or business services is highly desirable.</p>
<p>Good knowledge of the Moroccan economic landscape.</p>
<h2>Technical Skills</h2>
<ul>
<li>Mastery of prospecting and negotiation techniques.</li>
<li>Good understanding of the Order-to-Cash cycle and accounts receivable management.</li>
<li>Knowledge of amicable and judicial debt collection procedures.</li>
<li>Ability to analyze complex needs and build tailored service offers.</li>
<li>Proficiency in CRM tools and the Office Suite.</li>
</ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Position:</b> Customer Service Representative Team Leader<p> </p> <p> </p> <b>Job Description:</b> <div> <b>About US:</b> </div> <div> <div> <div> <div> <p>Join our dynamic Customer Service Associates team at Arrow! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!</p> <p>As part of our company s growth, <b>ARROW Morocco</b> is strengthening its teams and is looking for a <b>Customer Service Team Leader</b>.</p> <p> </p> <p> <b>What you will be doing at ARROW</b> </p> <p> <b>Customer Service Team Leader</b> is responsible for managing a team of Customer Service Representatives (CSR) and overseeing the order to invoice process to meet all related goals and objectives of both, Arrow and our Customer. Team Leader ensures and further develops the right service level to our customers in line with the company goals.</p> <p> </p> <p> <b>Customer Service Team Leader Arrow Electronics</b> </p> <p>As a Customer Service Team Leader at Arrow, you will be responsible for leading and developing a team of Customer Service Representatives to ensure operational excellence and high customer satisfaction.</p> <p> <b>Key Responsibilities:</b> </p> <ul> <li> <p>Coach, train, and support the CSR team to drive performance and engagement</p> </li> <li> <p>Monitor KPIs, identify areas for improvement, and manage resource allocation</p> </li> <li> <p>Oversee team performance and conduct annual appraisals</p> </li> <li> <p>Optimize and implement processes to enhance customer experience and sales support</p> </li> <li> <p>Handle transition management and coordinate quality-related issues</p> </li> </ul> <p> <b>Team Responsibilities Under Your Supervision:</b> </p> <ul> <li> <p>Manage order-to-invoice cycle and order management</p> </li> <li> <p>Ensure timely communication with customers and suppliers, providing post-sales support</p> </li> <li> <p>Drive on-time delivery and manage backlog changes in line with business goals</p> </li> <li> <p>Collaborate closely with Inside Sales, Product Management, Logistics, and Asset teams</p> </li> <li> <p>Oversee customer reserved inventory and maintain operational efficiency</p> </li> </ul> <b>Who are we looking for?</b> Typically you would have <b>3-5 years of previous experience in Customer Service area,</b> <p> Advance level of English plus one of the following languages in advance level, Spanish.</p> <p> Great communication and coordination skills,</p> <p> Good knowledge of MS Office</p> <p> Excel Knowledge in advanced level</p> <p> Excellent organizational skills and professional can do & proactive attitude,</p> <p> Ability to handle demanding situations,</p> <p> Customer Service oriented mindset, proactive and innovative,</p> <p> Supply Chain and people management experience will be an advantage.</p> <p> </p> <b>What is in it for you?</b> Full Permanent contract, <p> Social advantages: CNSS, CIMR, Health insurance,</p> <p> Very good working atmosphere in a team of passionate collaborators,</p> <p> Work culture where you can make an impact,</p> <p> Dynamic environment with a <b>friendly work atmosphere</b>,</p> <p> Fast recruitment process,</p></div></div></div></div></div></section>
<b>Position:</b> Administrative Assistant<p> </p> <p> </p> <b>Job Description:</b> <b>Who We Are:</b> <p>As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer sides.</p> <p> </p> <b>About the Role :</b> <p>The Administrative Assistant provides comprehensive administrative and operational support to the Casablanca site, ensuring the efficient coordination of office activities, business visits, and day-to-day administrative operations. The role is responsible for managing visitor logistics, travel arrangements, meeting coordination, and general office administration while supporting managers and maintaining a professional workplace environment.</p> <p> </p> <p> <b>Main Responsibilities:</b> </p> <ul> <li> <p>Provide administrative support by preparing correspondence, reports, presentations, spreadsheets, and other business documents.</p> </li> <li> <p>Coordinate local and international business visits, including meeting schedules, visitor agendas, hotel reservations, taxi transfers, and site logistics.</p> </li> <li> <p>Organize meetings by scheduling rooms, preparing meeting materials, and coordinating attendees.</p> </li> <li> <p>Coordinate domestic and international travel arrangements when required.</p> </li> <li> <p>Prepare and process expense reports and administrative documentation for approval.</p> </li> <li> <p>Maintain calendars and provide scheduling support for leaders and key stakeholders.</p> </li> <li> <p>Manage office supplies and coordinate with vendors to ensure adequate inventory.</p> </li> <li> <p>Handle incoming and outgoing mail, shipments, and courier services.</p> </li> <li> <p>Support onboarding logistics for new employees and visitors.</p> </li> <li> <p>Assist with the organization of site events, team meetings, and employee engagement activities.</p> </li> <li> <p>Serve as a point of contact for general administrative inquiries and support day-to-day office operations.</p> </li> <li> <p>Ensure administrative processes comply with company policies and procedures.</p> </li> </ul> <p> </p> Job Complexity <ul> <li> <p>Applies established administrative knowledge and procedures to support daily business operations.</p> </li> <li> <p>Works independently on routine assignments with moderate supervision.</p> </li> <li> <p>Prioritizes multiple tasks while meeting deadlines in a fast-paced environment.</p> </li> <li> <p>Identifies administrative issues and resolves them using standard processes, escalating when appropriate.</p> </li> <li> <p>Builds effective working relationships with internal teams, external vendors, and visiting stakeholders.</p> </li> </ul> <p> </p> <b>Who We're Looking For:</b> <ul> <li> <p>Associate degree (2-year degree) or equivalent administrative qualification preferred, or High School Diploma with relevant professional experience.</p> </li> <li> <p>Typically requires 2 4 years of experience in an administrative, executive assistant, office coordinator, or similar role.</p> </li> <li> <p>Experience coordinating travel, business visits, meetings, and office operations is preferred.</p> </li> <li> <p>Strong proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, and Teams).</p> </li> <li> <p>Excellent organizational, communication, and time management skills.</p> </li> <li> <p>Fluent in English and French; additional languages are considered an asset.</p> </li> </ul> <p> </p> <b>What Do We Offer:</b> <ul> <li> <p>Full Permanent contract</p> </li> <li> <p>Social advantage: CNSS, CIMR, Health insurance</p> </li> <li> <p>Very good working atmosphere in a team of passionate collaborators</p> </li> <li> <p>Work culture where you can make an impact</p> </li> <li> <p>Working within an international organization, recognized worldwide in its sector.</p> </li> </ul> <p> </p> <p>Submit your CV in English.</p> <p>Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.</p> <p> </p> <p> </p> <p>#LI-FR1</p> <p> </p> <p> </p> <b>Location:</b> MA-Casablanca, Morocco (Boulevard Al Quods)<p> </p> <p> </p> <b>Time Type:</b> Full time <p> </p> <b>Job Category:</b> Business Support
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<b>Position:</b>Administrative Assistant<br><br><b>Job Description:</b><span><b>Who We Are:</b></span><p><span>As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer sides.</span></p><br><br><br><b><span>About the Role :</span></b><p><span>The Administrative Assistant provides comprehensive administrative and operational support to the Casablanca site, ensuring the efficient coordination of office activities, business visits, and day-to-day administrative operations. The role is responsible for managing visitor logistics, travel arrangements, meeting coordination, and general office administration while supporting managers and maintaining a professional workplace environment.</span></p><br><br><br><p><b><span>Main Responsibilities:</span></b></p><br><br><ul><li><p><span>Provide administrative support by preparing correspondence, reports, presentations, spreadsheets, and other business documents.</span></p><br><br></li><li><p><span>Coordinate local and international business visits, including meeting schedules, visitor agendas, hotel reservations, taxi transfers, and site logistics.</span></p><br><br></li><li><p><span>Organize meetings by scheduling rooms, preparing meeting materials, and coordinating attendees.</span></p><br><br></li><li><p><span>Coordinate domestic and international travel arrangements when required.</span></p><br><br></li><li><p><span>Prepare and process expense reports and administrative documentation for approval.</span></p><br><br></li><li><p><span>Maintain calendars and provide scheduling support for leaders and key stakeholders.</span></p><br><br></li><li><p><span>Manage office supplies and coordinate with vendors to ensure adequate inventory.</span></p><br><br></li><li><p><span>Handle incoming and outgoing mail, shipments, and courier services.</span></p><br><br></li><li><p><span>Support onboarding logistics for new employees and visitors.</span></p><br><br></li><li><p><span>Assist with the organization of site events, team meetings, and employee engagement activities.</span></p><br><br></li><li><p><span>Serve as a point of contact for general administrative inquiries and support day-to-day office operations.</span></p><br><br></li><li><p><span>Ensure administrative processes comply with company policies and procedures.</span></p><br><br></li></ul><br><span>Job Complexity</span><ul><li><p><span>Applies established administrative knowledge and procedures to support daily business operations.</span></p><br><br></li><li><p><span>Works independently on routine assignments with moderate supervision.</span></p><br><br></li><li><p><span>Prioritizes multiple tasks while meeting deadlines in a fast-paced environment.</span></p><br><br></li><li><p><span>Identifies administrative issues and resolves them using standard processes, escalating when appropriate.</span></p><br><br></li><li><p><span>Builds effective working relationships with internal teams, external vendors, and visiting stakeholders.</span></p><br><br></li></ul><br><b>Who We're Looking For:</b><ul><li><p><span>Associate degree (2-year degree) or equivalent administrative qualification preferred, or High School Diploma with relevant professional experience.</span></p><br><br></li><li><p><span>Typically requires 2–4 years of experience in an administrative, executive assistant, office coordinator, or similar role.</span></p><br><br></li><li><p><span>Experience coordinating travel, business visits, meetings, and office operations is preferred.</span></p><br><br></li><li><p><span>Strong proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, and Teams).</span></p><br><br></li><li><p><span>Excellent organizational, communication, and time management skills.</span></p><br><br></li><li><p><span>Fluent in English and French; additional languages are considered an asset.</span></p><br><br></li></ul><br><b>What Do We Offer:</b><ul><li><p>Full Permanent contract</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators</p><br><br></li><li><p>Work culture where you can make an impact</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><br><p><span>Submit your CV in English.</span></p><br><br><p><span>Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.</span></p><br><br><br><br><p>#LI-FR1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Foundever is recruiting for its Yaacoub El Mansour site, call reception customer service representatives:</p><p>Join a new growing activity, a new professional opportunity.</p><p>If you are interested, Apply now!</p><p>Your main missions will be:</p><ul><li>Listen to and diagnose customer needs in order to provide them with a suitable solution</li><li>Apply defined processes and master the use of tools</li><li>Forward any information that helps identify a malfunction or improve a procedure</li><li>Contribute to the smooth running of the service.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A graduate of Baccalaureate and above</li><li>You have an excellent level of French (oral and written)</li><li>A sense of listening and service</li><li>You have a sense of argumentation</li><li>Your temperament and interpersonal skills make it easy for you to connect with others</li><li>Commercial and interpersonal skills in customer management</li><li>Desirable knowledge of the insurance sector,</li><li>Ability to manage difficult situations and clients,</li></ul><p></p></section>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The role of the Manufacturing Supervisor I has basic knowledge and experience in its field and develops competence by performing structured work. Receives guidance and direction from more senior peers. Lead and facilitate safe operations in line with all safety, regulatory and operational requirements. Assure the delivery of high levels of customer service, ensure quality of product and services, comply with all regulatory requirements, achieve desired financial performance including cost reductions, and build a culture of high performance for the team.</p><br><p>Responsibilities</p><br><ul><li>Safety: Create an environment where safety is the number one priority in every activity that you do, driving safety improvements and conducting safety gembas routinely. Be present on the floor promoting a culture of zero safety incidents in compliance with all EHS requirements.</li><li>People: Responsible for daily effective deployment of team members and ensure tasks are appropriately delegated to meet the production schedule. Ensure that team members are trained to the required standards of their job. Drives engagement with team by having regular 1:1s, conducts performance reviews and has survey actions plans in place. Ensure time and attendance is approved on time each week so that employees are paid correctly. Communicating effectively with team cascading important info.</li><li>Operational: Responsible for the effective coordination of the activities within the shift to meet the production schedule. Ensure a smooth shift handover with the next manager to ensure departmental activities are planned and executed safely.</li><li>Compliance: Ensure compliance with applicable regulatory agencies. Execute a proactive compliance management process where material checks, line clearance checks and spot checks are conducted routinely. Effectively manage any compliance issue that arises during shift that could potentially impact on lot completion.</li><li>Performance: Responsible for complete cycle time management and continuously seek to identify improvements. Responsible for change-over time management and continuously seek to identify improvements.</li><li>Development: Develop direct reports by securing appropriate training and assigning progressively challenging tasks. Ensures all personnel has development actions/ plans in place and arranging opportunities for growth.<br>Be proactive in self-development by having a growth mindset towards personal development.</li><li>Operation Excellence (OpEx): Participates in process improvement initiatives.</li><li>Generates and manages non-hazardous and hazardous waste, according with the internal operating procedures and in compliance with local and federal regulations.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree is required. A degree in sciences or engineering is strongly preferred.</li><li>Pharmaceutical Industry experience is strongly preferred.</li><li>Two years of manufacturing or related experience required. Supervisor experience preferred.</li><li>Experience Systems: Proficient in Microsoft Office and other manufacturing systems, such as SAP.</li><li>Experience Regulatory: Working knowledge of safety, quality systems, and cGMPs is required. Familiarity with documentation in a highly regulated environment; good writing skills.</li><li>Experience Aseptic (If applicable): Experience working in an aseptic production environment desirable.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our short-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company.
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<br> Job : <p>Do you enjoy meaningful customer service and know how to build trust over the phone?</p><br><br><p>At ADM Value, we are looking for Spanish-speaking customer service advisors for a pet insurance activity.</p><br><br><p>You will work with clients who are emotionally involved: your mission will be to listen, reassure, and provide clear and reliable solutions.<br><strong>Your responsibilities</strong></p><br><br><ul><li>Contribute to a smooth and high-quality customer experience</li><li>Handle customer requests by phone with professional and empathetic communication</li><li>Listen actively, analyze the need, and provide a clear answer</li><li>Explain information simply (without jargon)</li><li>Guide the customer step-by-step in their requests</li><li>Ensure follow-up of requests until resolution</li></ul> <br> <br> Required profile : <p><strong>Profile sought</strong></p><br><br><ul><li>Perfect command of Spanish (spoken): clarity, fluency, and good communication</li><li>Customer focus: empathy, patience, and service-oriented attitude</li><li>Interest in the animal world (owning or having owned pets is a plus)</li><li>Organization and rigor in managing requests</li></ul><p>Ability to manage emotionally charged situations while maintaining professionalism<br><strong>Conditions and benefits</strong></p><br><br><ul><li>Permanent contract (CDI) from day one</li><li>Social coverage: CNSS + AMO</li><li>Fixed salary + transport allowance + meal allowance</li><li>Performance </li></ul></div>
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Company culture : <p><strong>CAT Assurance et Réassurance</strong> is driven by a culture strongly focused on <strong>organization</strong>, placing rigor, process reliability and operational efficiency at the core of its performance. Compliance with standards, ethical requirements and structured operations are key reference points for teams. This culture is closely complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. More moderate <strong>innovation</strong> and <strong>competitive components</strong> also support adaptability, continuous improvement and a results-oriented mindset.
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<br> Job : <p>Classify and organize archive documents;<br>Participate in the indexing and digitization of files;<br>Ensure the classification, search, and archiving of documents;<br>Contribute to the proper preservation of archives.</p><br><br> <br> <br> Required profile : <p>Bac+2 minimum in archiving, document management, administration, or a similar field;<br>A first experience (internship) in archive or document management is a plus;<br>Proficiency in office tools (Word, Excel, etc.);<br>Sense of organization, rigor, and discretion;<br>Team spirit, autonomy, and a desire to learn.</p><br><br><p>If you are motivated and wish to gain a rewarding experience in the insurance sector, join us!</p><br><br> <br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are currently seeking a Reservations Coordinator to join our dynamic team. At Radisson Hotel Group, we go beyond the CV: we value unique personalities, skills, talent, and a genuine passion for creating memorable experiences. We are committed to nurturing and developing talent by offering opportunities for advancement and cultivating a culture of continuous learning. As a Reservations Coordinator, you embody precision, efficiency, and a strong customer service focus, contributing to the excellence of our Reservations team. Your role is essential in ensuring seamless and excellent service, combining meticulous attention to detail with a commitment to the guest experience. Our Reservations team is composed of passionate organizers, driven by sales performance, with a keen eye for detail and a deep understanding of customer needs, all dedicated to delivering a remarkable experience and creating memorable moments for our guests. Our Reservations Coordinator thrives on the daily buzz and is fully committed to ensuring maximum occupancy of our establishment. You will be responsible for converting reservation inquiries into sales, ensuring that every step of the customer journey is anticipated and executed flawlessly. You will optimize sales and profitability by following up on customer requests and managing upsells to achieve set targets. As a key member of the team, you will work proactively to guarantee customer satisfaction and ensure the smooth operation of the Reservations department. Join our team as a Reservations Coordinator and contribute to an exceptional service, combining professionalism with a dynamic and positive atmosphere!</font></font></p><p><strong>Desired Candidate Profile</strong></p><p>Flexibilit et attitude positive, "Yes, I Can!"</p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of detail</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Creative in problem-solving</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Passionate about creating exceptional service</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in a team to ensure customer satisfaction</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent oral communication skills</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Enjoy working in a friendly work environment.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in a similar role is an asset, but not essential</font></font></p>
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Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company.
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<br> Job : <p>Have you trained teams, shared methods, and helped employees perform better? Do you know how to structure content, explain clearly, and help a group progress?<br>At <strong>ADM Value</strong>, we are hiring a <strong>Tele-sales Trainer</strong> to support teams on a project involving <strong>customer service, management, and sales in auto/motorcycle insurance</strong>, as well as online training activities.<br><strong>You will join a large-scale setup</strong>: a project launch that will grow rapidly. In this context, the trainer's role is central. You will directly participate in building teams, developing their skills, and implementing standards from the start.<br><strong>Your main responsibilities:</strong></p><br><br><p>As a Trainer, you will directly contribute to the operational performance of the teams by ensuring their skill development.</p><br><br><p>You will be responsible for:</p><br><br><ul><li>Designing, updating, and improving training modules for customer relations and tele-sales in insurance.</li><li>Leading training sessions, both in-person and remotely, for new hires and current employees.</li><li>Assessing employee skills and identifying areas for individual and collective improvement.</li><li>Supporting and coaching teams in the field to improve their performance, sales techniques, and customer relationship quality.</li><li>Creating and enhancing educational materials (presentations, guides, videos, practical sheets, etc.), adapting them to evolving activities.</li><li>Working closely with operational managers to adapt training programs to the project's and teams' needs.</li><li>Staying updated on educational and technological trends to propose innovative training methods and ensure content is always current.</li></ul> <br> <br> Required profile : <ul><li>Previous experience of at least 2 years as a trainer or coach in a call center, ideally in the insurance sector.</li><li>Tele-sales experience in insurance products would be an advantage.</li><li>Excellent oral and written communication skills.</li><li>Proficiency in computer tools and training technologies.</li><li>Ability to analyze performance data and suggest improvements.</li><li>In-depth knowledge of insurance products and sales processes.</li><li>Dynamic, good at teaching, and a good listener.</li></ul> <br><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The role of the Manufacturing Supervisor III has specialized field of knowledge and/or is considered a technical subject matter expert (SME) who has advanced expertise in the operations. Lead and facilitate safe operations in line with all safety, regulatory and operational requirements. Assure the long-term effectiveness of the team: deliver high levels of customer service, ensure quality of product and services, comply with all regulatory requirements, achieve desired financial performance including cost reductions, and build a culture of high performance for the team.</p><br><p>Responsibilities</p><br><ul><li>Safety : Manages production safety program while creating an environment where safety is the number one priority in every activity that you do, driving safety improvements and conducting safety gembas routinely. Be present on the floor promoting a culture of zero safety incidents in compliance with all EHS requirements.</li><li>People: Responsible for daily effective deployment of team members and ensure tasks are appropriately delegated to meet production schedule. Ensure that team members are trained to the required standards of their job. Drives engagement with team by having regular 1:1’s, conducting performance reviews, development planning and has survey actions plans in place. Ensure time and attendance is approved on time each week so that employees are paid correctly.</li><li>People: Communicating effectively with your team to ensure important communications are cascaded. Acts as advisor/coach to unit /sub-unit and acts as a trainer/ mentor to junior peers. Can supervise production support personnel.</li><li>Operational: Responsible for the effective coordination of the activities within the shift to meet the production schedule. Ensure a smooth shift handover with the next manager to ensure departmental activities are planned and executed safely.</li><li>Compliance: Ensure compliance with applicable regulatory agencies. Implement a proactive compliance management process where material checks, line clearance checks and spot checks are conducted routinely. Effectively manage any compliance issue that arises during shift that could potentially impact on lot completion.</li><li>Performance: Responsible for complete cycle time management and continuously seeks to identify improvements. Responsible for change-over time management and continuously seeks to identify improvements. Leads or manages the implementation of process improvement projects. Knows all metrics of the site and actively supports initiatives to ensure their area meets expectations and targets.</li><li>Development: Develop direct reports by securing appropriate training and assigning progressively challenging tasks. Ensures all personnel, with specific focus on Key Talent, has development actions/ plans in place and arranging opportunities for growth. Be proactive in self-development by having a growth mindset towards personal development.</li><li>Operational Excellence (OpEx): Leads process improvement initiatives.<br>Obtains improvement ideas from their team and submitting to pertinent group to improve culture, quality, productivity, and safety of their areas.</li><li>Generates and manages non-hazardous and hazardous waste, according with the internal operating procedures and in compliance with local and federal regulations.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree is required. A degree in sciences or engineering is preferred. Minimum 4 yr. experience supervising or leading a functional team. Experience in regulated pharmaceutical industry is strongly preferred.</li><li>Experience: Systems - Proficient in Microsoft Office and other manufacturing systems, such as SAP. Familiarity with industrial automation (distributed control and PLC based systems).</li><li>Experience: Regulatory- Working knowledge of safety, quality systems, and cGMPs is required.</li><li>Experience: Aseptic (If applicable) -Experience working in an aseptic production environment preferred.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount isearned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that areallocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolutediscretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<p><font dir="auto" ><font dir="auto" >Do you want to work in a dynamic environment, with continuous training and professional growth? Do you speak fluent Spanish and are you looking to start or boost your career without prior experience? This is your gateway to a future full of OPPORTUNITIES! Be the friendly and professional face our Spanish-speaking clients need.</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Attending to and accompanying clients, providing personalized and effective solutions.</font></font></li><li><font dir="auto" ><font dir="auto" >Work autonomously to achieve and exceed team goals.</font></font></li><li><font dir="auto" ><font dir="auto" >Representing the values of a leading, multinational, and committed company.</font></font></li></ul><p><strong><font dir="auto" ><font dir="auto" >What we offer:</font></font></strong></p><ul><li><font dir="auto" ><font dir="auto" >CDI contract from day one</font></font></li><li><font dir="auto" ><font dir="auto" >Initial paid training 100%.</font></font></li><li><font dir="auto" ><font dir="auto" >Comprehensive health insurance and CNSS coverage for your peace of mind.</font></font></li><li><font dir="auto" ><font dir="auto" >Continuous training and professional development program so you never stop growing.</font></font></li><li><font dir="auto" ><font dir="auto" >Inclusive, multicultural work environment full of positive energy.</font></font></li><li><font dir="auto" ><font dir="auto" >Real opportunities for internal promotion.</font></font></li><li><font dir="auto" ><font dir="auto" >Good recommendations (Sponsorship).</font></font></li><li><font dir="auto" ><font dir="auto" >Movie tickets, shopping vouchers and much more.</font></font></li><li><font dir="auto" ><font dir="auto" >Social activities, exclusive events and many more benefits.</font></font></li><li><font dir="auto" ><font dir="auto" >Continuing education</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Ready to take the next step? Come and join our team in Tangier. Your future starts here.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" ><font dir="auto" >People with fluent Spanish (C1), experience is not necessary!</font></font></li><li><font dir="auto" ><font dir="auto" >Basic computer skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent communication skills, both oral and written.</font></font></li><li><font dir="auto" ><font dir="auto" >Positive attitude, motivation and passion for customer service.</font></font></li><li><font dir="auto" ><font dir="auto" >Organization, patience and ability to manage stress.</font></font></li></ul>
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<b>Position:</b>Asset Associate Manager<br><br><b>Job Description:</b><p>As part of its growth, <b>ARROW GC </b>is strengthening its teams and is looking for a <b>Team Leader inside sales associate (English speaker)</b>,</p><br><br><br><p><b>What you will be doing at ARROW:</b></p><br><br><ul><li><p>Provide clear direction and guidance to team members,</p><br><br></li><li><p>Identify and address team member training needs,</p><br><br></li><li><p>Facilitate open and effective communication within the team,</p><br><br></li><li><p>Collaborate with team members to find creative solutions to challenges,</p><br><br></li><li><p>Allocate resources effectively to optimize project outcomes,</p><br><br></li><li><p>Report regularly on team progress and key performance indicators.</p><br><br></li></ul><br><p><b>Who are we looking for?</b></p><br><br><ul><li><p>Proven experience in a leadership or supervisory role,</p><br><br></li><li><p>Strong interpersonal and communication skills,</p><br><br></li><li><p>Ability to motivate and engage team members,</p><br><br></li><li><p>Excellent problem-solving and decision-making abilities.</p><br><br></li></ul><br><p><b>What is in it for you?</b></p><br><br><ul><li><p>Full Permanent contract,</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance,</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators,</p><br><br></li><li><p>Work culture where you can make an impact,</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><br><p><span>#LI-YB1</span></p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Product & Supplier Management<br> </div>
<p>JOB PURPOSE / SUMMARY: Within the Inter-Regional Flow team, the intercontinental flow launch coordinator ensures the readiness and launch of supply flows for: New parts delivered to MEA plants from other regions (EE, CN, IAP) and from within MEA. Lead the industrialisation of intercontinental supply flows, aligned with project milestones, to secure successful production launches. Act as the main project contact for all intercontinental logistics flow topics. Maintain the business reference framework and support pre-project studies to define operational requirements. Conduct optimisation studies and identify productivity improvement opportunities.</p><p>ROLE AND RESPONSIBILITIES: Coordinate cross-functional stakeholders involved in flow launches, including BOM Managers, Purchasing, Packaging, Transport, Manufacturing and Engineering. Secure the required inputs to deliver expected project outputs. Maintain accurate project data by tracking changes to references, sourcing and related updates. Coordinate service centre teams and prioritise their workload. Notify project teams of schedule risks and record any required escalations. Prepare an operational workload plan for each project and monitor its execution. Map and review processes, then recommend improvements or task transfers to the service centre. Review logistics cost breakdowns and identify optimisation opportunities. Propose innovative solutions to improve supply chain performance or address crisis situations. Keep project schedules on track while managing changes. Provide solutions to recurring changes in scope or context to prevent extra costs. Monitor and improve flow launch process performance. Escalate key risks when required. Drive continuous improvement of the flow launch process. Lead complex optimisation initiatives. Other: Request new routes and rate proposals from Global Purchasing. Work with Global and Regional teams on new transport, warehousing and packaging projects.</p><p><strong>Desired Candidate Profile</strong></p><p>The role requires:</p><ul><li>A structured and disciplined approach to work.</li><li>Broad knowledge of Logistics, Packaging, Transport, Manufacturing and Bill of Materials.</li><li>Read-only access to relevant applications.</li><li>The ability to analyse processes effectively.</li><li>The ability to use AI tools to support data analysis, process improvement and decision-making.</li><li>An understanding of responsible AI use, including data quality, confidentiality and human validation of outputs.</li></ul>
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<span><b>Lear For You</b> <br>
</span><p>We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because <strong>we want to be more for you.</strong></p><br>
<p>A path to a better career. A better future.</p><br>
<p>Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.</p><br>
<p>They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.</p><br>
<p>Are you ready for a better career? A better future?</p><br><br><br><b>Job Description</b> <br><p><strong><span>Work location : Tangier TFZ</span></strong></p><br> <p>Dedicated to lead and support the industrialization of product (wiring harnesses), from Prototype to serial production.</p><br>
<p>Responsible for developing comprehensive manufacturing work instructions and fostering a culture of continuous improvement. This includes enhancing processes, skill sets, and equipment to achieve superior quality and operational excellence.</p><br>
<p>Contribute to the plant objectives achievement in term of security, quality, Delivery and CI</p><br><br><br><b>Responsibilities</b> <br><ul>
<li>Interface with all plant departments and related functions during a program launch or engineering change implementation.</li>
<li>Prepare, control, and update the Capacity studies and Process Flow Diagrams</li>
<li>Preparation of technical documentation for production process and establishing method and technology for assembly of wire harness.</li>
<li>Prepare design manufacturing board lay-out, production areas lay-out definition.</li>
<li>Ensure, In conjunction with quality & the health, safety & environment coordinator, the performances and the validation of the equipements.</li>
<li>Equipment demand calculation change manufacturing process according to the loads.</li>
<li>Actively participating in general engineering tasks (CI, 5S /LPA audits.)</li>
<li>Participate to all workshops to improve Plant indicators.</li>
</ul><br><br><b>Experience Requirements</b> <br><ul>
<li>Education: bachelor’s degree in engineering, minimum Bac+3.</li>
<li>4 years min experience in manufacturing wiring Industry.</li>
<li>Effective communication skills.</li>
<li>English and French mandatory.</li>
<li>Ability to work with cross functional teams.</li>
<li>Good product & process knowledge for wire harness.</li>
<li>Microsoft office skills (Excel, PPT, …).</li>
</ul><br><br><b>Equal Opportunity Employer</b> <br>
<p><span><em>Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.</em></span></p><br>
<p><span><em>We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.</em></span></p><br>
<p><em><span>Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.</span></em></p><br><br><br><br>
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<b>Job Purpose</b> <br><p><span>Efficiently promotes and executes the day-to-day Air Arabia sales and customer services of the corresponding sales shop to achieve set targets and objectives. Properly handles/directs customers’ inquiries and complaints in the right channel to enhance the customers’ experience and ensure their satisfaction. </span></p><br><br><b>Key Result Responsibilities</b> <br><ul><li><span>Works on promoting Air Arabia sales and customer activities as per guidance of Supervisor/Manager and in line with the policies and procedures, these activities include but not limited to tickets, packages, holidays, visas, insurance, car rental, etc. </span></li><li><span>Processes reservations, travel bookings, and modifications on bookings for walk-in/calling customers and agents, issues tickets and finalizes all necessary travel arrangements thru the system.</span></li><li><span>Implements cross-selling techniques identified by the company to promote its products and services and to achieve the individual target set for him/her.</span></li><li><span>Follows up on all updates and new products or systems introduced by the company to maintain solid and proper knowledge of the company’s services and products.</span></li><li><span>Contributes to maximizing sales and profitability by selling ancillaries, insurance, holiday packages, visas, and air rewards. Educates customers on all new promotions, campaigns, special offers, and refers them to specialized personnel when needed.</span></li><li><span>Establishes contact with current and potential customers to recover/enhance sales and build trust and credibility at customers’ level. Participates in outdoor promotions and sales blitz to promote the company's products and corporate image.</span></li></ul><br>.
<br><ul><li><span>Responds to all customers’ inquiries and handles/directs their complaints raised by visits, calls, emails, etc. immediately and effectively ensuring a positive image of Air Arabia is always reflected.</span></li><li><span>Handles all customers in a friendly welcoming attitude and refrains from any attitude that might lead to customer dissatisfaction.</span></li><li><span>Communicates with airport team and visa check team to coordinate check-in procedures and formalities with assigned parties whenever required. </span></li><li><span>Notifies customers with any changes or modifications on the flights such as delay, cancellations, others, etc.</span></li><li><span>Processes /monitors visa applications and cancellations thru the proper channel in line with the Air Arabia general policies and procedures. </span></li><li><span>Maintains the company’s property such as publications, brochures, equipment, office, waiting area, etc. in a good condition keeping in mind the Air Arabia corporate image.</span></li></ul><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span>Bachelor degree in Tourism/Management or equivalent.</span></li><li><span>Additional qualification in Aviation/IATA/Tourism is a plus.</span></li><li><span>Proficient in Microsoft Office: Word, Excel, Power Point.</span></li><li><span>Good in English and French Languages (Arabic where necessary).</span></li><li><span>Acceptable knowledge in Airline/Travel products and services.</span></li><li><span>Capable of understanding customers’ problems and directing them in the right channel.</span></li><li><span>Effective communication skills to utilize in building sales and marketing techniques.</span></li><li><span>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</span></li><li><span>Capable of recommending alternate solutions to customers’ problems.</span></li><li><span>Effective persuasive, negotiation, and problem solving skills.</span></li><li><span>Ability to work for long hours and under pressure.</span></li><li><span>Employs interpersonal relations to support company’s objectives.</span></li></ul><br><b>Work Experience</b> <br><ul><li><span>1-2 years of experience in a customer service industry, preferably in Travel/Airline or tourism.</span></li><li><span>Fresh graduates may be considered for this role given they demonstrate the required competencies.</span></li></ul><br><br> </div>
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Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <ul><li>Monitor a shared mailbox.</li><li>Acknowledge receipt of requests.</li><li>Analyze and sort requests to the correct tool or team (Rainbow, Concur, Aspen, GB).</li><li>Identify urgent issues and escalate quickly.</li><li>Open and track tickets.</li><li>Monitor invoicing flows and report anomalies.</li></ul> <br> Required profile : <p>Master's degree (engineering school or university) in IT, with 4 years or more of experience</p><br><br><p><strong>Profile type</strong></p><br><br><ul><li>IT Back Office Manager</li><li>Application Support Level 1 (L1)</li><li>RUN / Service Desk Coordinator</li><li>Incident Coordinator</li><li>Operations Support Analyst</li></ul><p><strong>Skills sought</strong></p><br><br><ul><li>Organization and rigor.</li><li>Good communication.</li><li>Sense of priorities.</li><li>Ability to work with multiple teams.</li><li>Proficiency in ticketing tools (ServiceNow, Jira, EasyVista, etc.).</li><li>Professional English if international exchanges are involved.</li></ul> <br><br> </div>
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<b>Position:</b>Sales Operation Associate (German Speaker)<br><br><b>Job Description:</b><p>Job Description</p><br><br><p><b>About US:</b></p><br><br><p><b>Arrow Enterprise Computing Solutions</b>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><br><br><p>As part of its growth, <b>ARROW ECS </b>is strengthening its teams and is looking for a <b>sales operation associate (German speaker)</b>,</p><br><br><br><p><b>What you will be doing at ARROW:</b></p><br><br><br><ul><li><p>Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately,</p><br><br></li><li><p>Providing administrative support to the sales team,</p><br><br></li><li><p>Handling Vendor requests and issues related to orders</p><br><br></li></ul><br><p><b>Who are we looking for?</b></p><br><br><br><ul><li><p>Fluent level in <b>(German C1)</b></p><br><br></li><li><p>Excellent written and oral communication skills,</p><br><br></li><li><p>Ability to work in teams and collaborate with other departments,</p><br><br></li></ul><p><b>What is in it for you?</b></p><br><br><ul><li><p>Full Permanent contract,</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance,</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators,</p><br><br></li><li><p>Work culture where you can make an impact,</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><br><br><p>#LI-YB1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>
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<br> Company culture : <p><strong>Foundever</strong> is defined by a culture strongly driven by <strong>innovation</strong>, where creativity, agility and experimentation play a central role in daily operations. This focus is closely balanced by a <strong>collaborative</strong> culture that emphasizes teamwork, trust and a supportive, people-oriented management style. A <strong>competitive</strong> dimension reinforces performance expectations and results orientation, while a more moderate <strong>organizational</strong> component provides structure and reliability. The environment is well suited to curious, committed profiles who thrive in dynamic and evolving settings.
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<br> Job : <p>In this role, you will be responsible for:<br>• Answering customer calls;<br>• Listening to and diagnosing their needs to provide the appropriate solution;<br>• Applying defined processes and mastering the use of tools;<br>• Reporting any information that helps identify a malfunction or improve a procedure;<br>• Contributing to the smooth running of the service;<br>• Ensuring that qualitative and quantitative objectives set by management are met.</p><br><br> <br> Required profile : <p>• Educated with a Baccalaureate or higher;<br>• A good level of French (both spoken and written);<br>• A sense of listening and service;<br>• Good knowledge of computer tools;<br>• Punctual, committed, and regular.</p><br><br><p>Social benefits and more:</p><br><br><p>• CDI contract from the first day of training;<br>• Training paid at 100%;<br>• Attractive social benefits (Health Insurance, Social Club... );<br>• Transport provided for both arrival and departure.<br>Like all positions in our company, this position is open to people with reduced mobility.</p><br><br> <br><br> </div>