Islamic Education teacher Jobs - Marrakech Morocco
3 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> </p> <p> <b><font dir="auto" ><font dir="auto" >Your mission: </font></font></b></p> <p><font dir="auto" ><font dir="auto" >As a professional trainer, you will play a key role through the following missions:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Facilitation of initial and continuing training courses</font></font></li> <li><font dir="auto" ><font dir="auto" >Preparation of logistics (modules, documents to be given to customer advisors)</font></font></li> <li><font dir="auto" ><font dir="auto" >Evaluation of knowledge assimilation at the end of vocational training: administration of quizzes, analysis of results</font></font></li> <li><font dir="auto" ><font dir="auto" >Onboarding new recruits: hot and cold briefings</font></font></li> <li><font dir="auto" ><font dir="auto" >Training for customer advisors on new features/changes to customer processes as part of continuing education</font></font></li> <li><font dir="auto" ><font dir="auto" >Identifying training needs and proposing appropriate actions</font></font></li> <li><font dir="auto" ><font dir="auto" >Contributing to the updating of training modules</font></font></li> </ul> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >What we offer you</font></font></b> </p> <p><font dir="auto" ><font dir="auto" >At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer to recognize your contribution:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Opportunities for growth, in an ethical and equitable manner</font></font></li> <li><font dir="auto" ><font dir="auto" >Opportunities for professional development</font></font></li> <li><font dir="auto" ><font dir="auto" >An attractive compensation package including a periodic performance bonus</font></font></li> <li><font dir="auto" ><font dir="auto" >Exceptional employee benefits:</font></font><ul> <li><font dir="auto" ><font dir="auto" >Health insurance</font></font></li> <li><font dir="auto" ><font dir="auto" >Supplementary pension after one year of seniority in the company and subscription</font></font></li> <li><font dir="auto" ><font dir="auto" >Reduced-price catering service</font></font></li> <li><font dir="auto" ><font dir="auto" >Gym with on-site personal trainer. Access is free (this benefit is valid at locations with a gym).</font></font></li> </ul> </li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Possibility of enrollment in the company crèche (valid at sites that have one) or crèche subsidy</font></font></li> </ul> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >The profile of our Game-Changers</font></font></b> </p> <p><font dir="auto" ><font dir="auto" >We are looking for a talented individual who:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Ideally, the candidate will hold a higher education qualification in management/human resources.</font></font></li> <li><font dir="auto" ><font dir="auto" >I have a perfect command of French and English, both written and spoken.</font></font></li> <li><font dir="auto" ><font dir="auto" >Candidates must have at least one or two years of experience as a professional trainer in call centers.</font></font></li> <li><font dir="auto" ><font dir="auto" >Is a teacher?</font></font></li> <li><font dir="auto" ><font dir="auto" >He is known for his adaptability and creativity.</font></font></li> <li><font dir="auto" ><font dir="auto" >East oriented towards results</font></font></li> <li><font dir="auto" ><font dir="auto" >The ability to identify the difficulties faced by customer advisors and to support them</font></font></li> <li><font dir="auto" ><font dir="auto" >He is organized and rigorous</font></font></li> <li><font dir="auto" ><font dir="auto" >He is known for his interpersonal skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Is comfortable using office software (Word, Excel, PowerPoint)</font></font></li> <li><font dir="auto" ><font dir="auto" >Is a source of proposals</font></font></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <p> <b>Description of Role</b> </p> <ul> <li>Key technical resource for the customer.</li> <li>Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance.</li> <li>Join a highly motivated team of leading industry experts.</li> <li>Gain early access to emerging technologies ahead of industry peers and acquire insights on leveraging them effectively.</li> <li>Visit customers to train them and share industry and development expertise (travel may be expected for onsite deliveries).</li> <li>Be part of a thriving developer community that's constantly looking for ways to improve our customers experience, software development goals and use of technology.</li> <li>Build strong customer relationships and ensure deliveries align with customer projects and milestones.</li> <li>Gain access to expertise and support from Microsoft s consulting practice and product groups.</li> <li>Continually learn and grow professionally.</li> <li>Analyse problems.</li> <li>Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness.</li> <li>Exhibit excellent communication abilities and consistently cultivate strategic, long-term relationships with customers to earn their trust.</li> </ul> <p> <b>Required Skills & Capabilities</b> </p> </div> <p> </p> <div> <ul> <li>Teams Meetings & Live Events</li> <li>Teams Phone Calling Plans</li> <li>Teams Phone Devices</li> <li>Teams Phone Direct Routing</li> <li>Teams Phone Mobile</li> <li>Teams Phone Operator Connect</li> <li>Teams Phone System Foundation</li> <li>Teams Premium</li> <li>Teams Rooms</li> </ul> </div> <p> </p> <div> <p> <b> </b> </p> <p> <b>Technical Experience</b> </p> <ul> <li>Deep understanding in Teams Voice architecture.</li> <li>Experience with Migrations to Microsoft Teams, including Phone and Rooms.</li> <li>Deep troubleshooting skills with Teams Phone and media optimization.</li> <li>Track record of supporting customer digital transformation delivering enterprise-grade Teams solutions.</li> <li>Experience delivering proactive services, such as workshops and technical assessments.</li> </ul> <p><br></p></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> </p> <p> <b><font dir="auto" ><font dir="auto" >Your mission: </font></font></b></p> <p><font dir="auto" ><font dir="auto" >As project manager, you will ensure the smooth running of the project through the following missions:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Ensure the achievement of qualitative and quantitative objectives</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitoring of operational indicators, profitability, margin, turnover and absenteeism</font></font></li> <li><font dir="auto" ><font dir="auto" >Regular management of the activity report to top management</font></font></li> <li><font dir="auto" ><font dir="auto" >Preparation of production committees and participation in meetings with the client/contractor</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensures compliance with the client's & Concentrix's quality processes and standards</font></font></li> <li><font dir="auto" ><font dir="auto" >Management of a team of senior supervisors: administrative supervision, setting individual and collective objectives, performance evaluation, defining development areas and managing skills development, briefing on project results</font></font></li> <li><font dir="auto" ><font dir="auto" >Analysis of performance indicators, identification of areas for improvement and implementation of corrective actions</font></font></li> <li><font dir="auto" ><font dir="auto" >Production Incident Management</font></font></li> <li><font dir="auto" ><font dir="auto" >Maintaining a good social climate</font></font></li> <li><font dir="auto" ><font dir="auto" >Cross-functional collaboration with managers of the same account, located in the various Concentrix subsidiaries worldwide (applicable to global accounts)</font></font></li> </ul> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >What we offer you</font></font></b> </p> <p><font dir="auto" ><font dir="auto" >At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer to recognize your contribution:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Opportunities for growth, in an ethical and equitable manner</font></font></li> <li><font dir="auto" ><font dir="auto" >Opportunities for professional development</font></font></li> <li><font dir="auto" ><font dir="auto" >An attractive compensation package including a periodic performance bonus</font></font></li> <li><font dir="auto" ><font dir="auto" >Exceptional employee benefits:</font></font><ul> <li><font dir="auto" ><font dir="auto" >Health insurance</font></font></li> <li><font dir="auto" ><font dir="auto" >Supplementary pension after one year of seniority in the company and subscription</font></font></li> <li><font dir="auto" ><font dir="auto" >Reduced-price catering service</font></font></li> <li><font dir="auto" ><font dir="auto" >Gym with on-site personal trainer. Access is free (this benefit is valid at locations with a gym).</font></font></li> <li><font dir="auto" ><font dir="auto" >Possibility of enrollment in the company crèche (valid at sites that have one) or crèche subsidy</font></font></li> </ul> </li> </ul> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >The profile of our Game-Changers</font></font></b> </p> <p><font dir="auto" ><font dir="auto" >We are looking for a talented individual who:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Holds a higher education degree in management</font></font></li> <li><font dir="auto" ><font dir="auto" >Fluent in French and English</font></font></li> <li><font dir="auto" ><font dir="auto" >Candidates must have at least 3-4 years of experience as a senior manager in a customer service role within contact centers, ideally with English-speaking/international accounts.</font></font></li> <li><font dir="auto" ><font dir="auto" >Possesses analytical capabilities to understand and guide the achievement of quantitative and qualitative objectives.</font></font></li> <li><font dir="auto" ><font dir="auto" >The spirit of synthesis</font></font></li> <li><font dir="auto" ><font dir="auto" >Has strong interpersonal skills and the ability to manage large teams (staff numbers can exceed 100 people)</font></font></li> <li><font dir="auto" ><font dir="auto" >Is active and proactive</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Leadership, decision-making skills and the ability to unite people are essential assets for successfully carrying out one's missions.</font></font></p></div></section>