Jobs For Faculty Of Education Graduates

0 to 0 years Naukri Gulf

Site Director

On-site - Morocco - Agadir 26 June 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Reporting to the Regional Director in Agadir and a member of the management committee, you will lead and manage all activities and human resources at your site, ensuring compliance with contractual commitments to clients, Concentrix Group processes and standards, and within the budget set by senior management. You will lead the site's management team in close collaboration with the functional departments. You will be responsible for achieving objectives and fulfilling commitments made to clients at your site. You will organize and coordinate all technical and functional support resources for the site under your responsibility. You will ensure adherence to budgetary objectives with a constant focus on site profitability. You will promote the Concentrix culture and enforce internal regulations, labor laws, and safety rules on the site. You manage internal communication across the sites and ensure a positive work environment. To this end, you guarantee high-quality social dialogue and chair local employee representative bodies. You represent the company to clients and key local economic and political stakeholders.</div></section><section>Desired Candidate ProfileYou hold a higher education degree from a business school, engineering school, or equivalent. You have significant experience of at least 5 years in a similar role, managing production sites and multidisciplinary teams, ideally within the contact center sector. You have experience leading teams of over 300 employees. As a manager and ambassador, you possess strong analytical and synthesis skills, leadership qualities, excellent communication skills, and a passion for management. You are customer- and results-oriented. You have a solid understanding of P&L and budget management. You have experience in managing employee relations and facilitating employee representative bodies. Fluency in written and spoken English is required.</section>

1 - 3 Years Naukri Gulf

Supervisor

On-site - Morocco - Agadir 8 June 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Your mission:  As a supervisor, you ensure the smooth running of the project through the following tasks: <ul> <li>Ensure the achievement of qualitative and quantitative objectives</li> <li>Managing a team of customer advisors: coaching, holding regular individual meetings and team meetings, implementing support plans for low performers, administrative management (leave, absences, lateness, etc.)...</li> <li>Ensures the availability of resources and means of production necessary to maintain the flows</li> <li>Analysis of individual and collective performance indicators to identify areas for improvement and implement corrective actions</li> <li>Customer advisors will be assisted in handling calls if needed.</li> <li>Alert about problems that could impact production</li> <li>Ensures compliance with the client's processes and quality standards</li> </ul> What we offer you At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer to recognize your contribution: <ul> <li>Opportunities for growth, in an ethical and equitable manner</li> <li>Opportunities for professional development</li> <li>An attractive compensation package including a periodic performance bonus</li> <li>Exceptional employee benefits:<ul> <li>Health insurance</li> <li>Supplementary pension after one year of seniority in the company and subscription</li> <li>Reduced-price catering service</li> <li>Gym with on-site personal trainer. Access is free (this benefit is valid at locations with a gym).</li> </ul> </li> </ul> <ul> <li>Possibility of enrollment in the company crèche (valid at sites that have one) or crèche subsidy</li> </ul> The profile of our Game-Changers We are looking for a talented individual who: <ul> <li>Ideally, the candidate will hold a higher education qualification in management.</li> <li>My command of German and English is perfect.</li> <li>Must have at least 6 months of experience as a call center manager.</li> <li>It possesses analytical capabilities to understand and guide the achievement of objectives</li> <li>Has a sense of anticipation and is oriented towards customer satisfaction and solutions</li> <li>The ability to identify the difficulties faced by customer advisors and to implement the appropriate support plan.</li> <li>He is organized and rigorous</li> <li>He is known for his interpersonal skills.</li> <li>A sense of listening</li> <li>Is comfortable using office software (Word, Excel, PowerPoint)</li> <li>Is a source of proposals</li> </ul> Leadership and strong managerial skills are qualities required to successfully carry out the mission.</div></section>

Jobs For Faculty Of Education Graduates - Agadir Morocco

Site Director

Supervisor

Site Owners

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Jobs For Faculty Of Education Graduates - Agadir Morocco

Site Director

Supervisor

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