Logistics Manager Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>DXC – CDG</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a <strong>collaborative culture</strong>, fostering trust, empowerment and close managerial support. It also integrates an <strong>innovation dimension</strong>, encouraging initiative, adaptability and experimentation. Finally, a well-established <strong>organizational culture</strong> provides structure, ensuring process rigor, reliability and operational efficiency. </p><br><br> <br> Job : <p>Full-time mission at the client's site.</p><br><br> <br> Required profile : <p>Excellent command of the SPRING Framework (Spring Boot, Security, Batch, etc.)</p><br><br><p>Command of JSON data formats</p><br><br><p>Command of Git or a similar version control tool</p><br><br><p>Command of SQL/PLSQL and Object-Relational Mapping (ORM) principles</p><br><br><p>Good knowledge of micro-services architectures</p><br><br><p>Knowledge of different types of architecture (Monolithic, event-driven, etc.)</p><br><br><p>Command of Kafka (mandatory skill)</p><br><br><p>Knowledge of messaging tools (RabbitMQ, etc.)</p><br><br><p>Knowledge of DevSecOps processes</p><br><br><p>Knowledge of containerization principles (Docker or other)</p><br><br><p>Development in Agile mode (Scrum, etc.)</p><br><br><p>Integration of AI models</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As part of our business development, we are hiring B2B Sales Representatives / Telemarketers to join our sales team.</p><br><br><p>Your main mission will be to contact companies and professionals, identify their needs, present our offers, and guide them to the point of sale.</p><br><br><p><strong>Your main tasks</strong></p><br><br><ul><li>Prospect companies and professionals by phone.</li><li>Identify the needs and expectations of prospects.</li><li>Present and promote our products and services.</li><li>Argue clearly and professionally.</li><li>Answer questions and manage objections.</li><li>Turn prospects into customers.</li><li>Provide commercial follow-up for prospects.</li><li>Update information and actions taken in the CRM.</li><li>Actively participate in achieving individual and collective goals.</li><li>Adhere to the company's procedures and quality standards.</li></ul> <br> <br> Required profile : <p><strong>Profile sought</strong></p><br><br><ul><li>First successful experience in B2B sales, telesales, prospecting, or customer relations.</li><li>Excellent spoken French.</li><li>Very comfortable on the phone.</li><li>Commercial mindset and love for challenges.</li><li>Ability to listen, argue, and convince.</li><li>Perseverance and ability to handle objections.</li><li>Autonomous, dynamic, and responsible.</li><li>Comfortable with computer tools and CRMs.</li></ul> <br><br> </div>

<p>We are looking for an experienced/senior back-end developer, proficient in Spring Boot, Kafka and MongoDB, devops with significant experience in the design and operation of distributed services in an Agile/DevOps environment.</p><p><b>His missions:</b></p><ul><li>Design, develop and maintain back-end microservices in Java / Spring Boot.</li><li>Implement and operate real-time messaging and streaming solutions via Kafka.</li><li>Develop and optimize MongoDB databases to manage large volumes of data.</li><li>Participate in technical and functional design phases.</li><li>Integrate quality best practices (tests, code reviews, CI/CD).</li><li>Contribute to the security and performance of applications.</li><li>Work in close collaboration with the front, DevOps and product teams.</li><li>Evolve in an Agile environment (Scrum/SAFe).</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><p><strong>Required skills:</strong></p><ul><li>5 years of experience in Java development minimum</li><li>Very good command of Java / Spring Boot.</li><li>Expertise in Kafka (streaming, messaging, high availability).</li><li>Experience in MongoDB (modeling, optimization, management of large volumes).</li><li>Solid knowledge of microservices and REST APIs integration.</li><li>Practice of CI/CD environments and Docker/Kubernetes.</li><li>Agile / Scrum Methodologies.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property’s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment to the owner and company.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Rooms Team<br>• Champions the brand’s service vision for product and service delivery.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Monitors and promotes room rates, specials, and promotions at the residence.<br>Managing Profitability<br>• Analyzes service issues and identifies trends.<br>• Works with Rooms team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews and audits expenses.<br>Managing Revenue Goals<br>• Monitors Rooms operations sales performance against budget.<br>• Reviews reports and financial statements to determine Rooms operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses.<br>• Compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Ensuring and Providing Exceptional Customer Service<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Coordinates and communicates event details both verbally and in writing to the customer and property operations.<br>• Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations.<br>• Responds to and handles guest problems and complaints.<br>• Uses personal judgment and expertise to enhance the customer experience.<br>• Stays available to solve problems and/or suggest alternatives to previous arrangements.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Ensures that employees understand expectations and parameters for Room duties.<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>Managing and Conducting Human Resources Activities<br>• Interviews and hires employees.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>• Identifies talents of direct reports and their teams, and assists with their growth and development plans.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes service issues and identifies trends.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>Managing Revenue Goals<br>• Monitors hotel operations sales performance against budget.<br>• Reviews reports and financial statements to determine hotel operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy &amp; rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Leading Operations and Department Teams<br>• Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Maroc Telecom</strong> operates within a corporate culture driven by <strong>innovation</strong>, where creativity, agility and the pursuit of new solutions are key drivers of development. This dynamic is complemented by a strong spirit of <strong>collaboration</strong>, encouraging teamwork, knowledge sharing and employee engagement. The company also values <strong>performance</strong> and achievement, while relying on structured practices that ensure efficiency and quality execution. This balance creates a stimulating, collaborative and continuously improving work environment. </p><br><br> <br> Job : <ul><li><strong>Operational Compliance Monitoring:</strong> Ensure the effective implementation of compliance by the relevant operational departments, based on the mapping developed by the monitoring/mapping unit, in close coordination with the contacts per department.</li><li><strong>Internal Procedures Governance:</strong> Ensure that internal procedures are systematically updated by their responsible units, with supporting evidence collected.</li><li><strong>Action Plan Monitoring:</strong> Ensure rigorous monitoring of compliance action plans and adherence to regulatory deadlines.</li><li><strong>Risk Management:</strong> Develop, manage, and continuously update the regulatory risk matrix.</li><li><strong>Reporting and Management:</strong> Prepare periodic reports (compliance status, risk map, key highlights, etc.) according to Group and management requirements.</li><li><strong>Awareness and Training:</strong> Conduct training sessions and seminars for the relevant departments to inform them about major regulatory topics, and raise awareness among operational teams about the importance of regulatory compliance, identified risks, and action plans to be implemented to eliminate any risk of non-compliance.</li></ul> <br> Required profile : <p><strong>Education:</strong> Higher education (Master's degree - Bac+5) in Risk Management, Audit, Compliance, Business Law, Telecommunications Law, or an engineering profile with a strong legal aptitude.<br><strong>Experience:</strong> 3 years or more of experience in auditing, internal control, risk management, or regulatory compliance, ideally in the telecommunications sector or in services with high regulatory requirements.</p><br><br><p><strong>Key Skills:</strong></p><br><br><ul><li>Mastery of risk management and compliance control methodologies.</li><li>Excellent interpersonal and pedagogical skills (training facilitation, change management).</li><li>Rigor, sense of evidence, auditability, and traceability.</li><li>Proactivity and critical analysis in evaluating regulatory vulnerability areas and optimizing internal control processes.</li><li>Perfect command of French and English (written and spoken).</li></ul><p><strong>Why Maroc Telecom?</strong></p><br><br><p>Maroc Telecom is evolving into a technology group, moving beyond the traditional telecommunications model to become a TechCo, at the heart of digital transformation in Morocco and Africa.</p><br><br><p>Present in Morocco and several French-speaking African countries, the Group connects millions of customers and businesses through mobile, fixed, internet services, and a growing portfolio of digital and technological solutions.</p><br><br><p><strong>Joining Maroc Telecom means:</strong></p><br><br><ul><li>Participating in an ambitious Tech transformation, beyond a classic telecom model.</li><li>Working with large and varied data volumes, covering multiple markets and uses.</li><li>Benefiting from continuous development, learning, and career advancement opportunities.</li><li>Actively contributing to building a group that redefines the role of technology and data in services and connectivity in Africa.</li></ul><p>If you are driven by curiosity, impact, and a desire to learn, Maroc Telecom offers you the opportunity to grow your career while participating in the construction of a transforming Tech group.</p><br><br><p><strong>What we offer</strong></p><br><br><ul><li>A dynamic and evolving work environment.</li><li>Competitive salary and benefits.</li><li>Opportunities for training, development, and internal mobility.</li><li>The possibility of working on high-impact projects within experienced teams.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property’s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment to the owner and company.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Rooms Team<br>• Champions the brand’s service vision for product and service delivery.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Monitors and promotes room rates, specials, and promotions at the residence.<br>Managing Profitability<br>• Analyzes service issues and identifies trends.<br>• Works with Rooms team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews and audits expenses.<br>Managing Revenue Goals<br>• Monitors Rooms operations sales performance against budget.<br>• Reviews reports and financial statements to determine Rooms operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses.<br>• Compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Ensuring and Providing Exceptional Customer Service<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Coordinates and communicates event details both verbally and in writing to the customer and property operations.<br>• Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations.<br>• Responds to and handles guest problems and complaints.<br>• Uses personal judgment and expertise to enhance the customer experience.<br>• Stays available to solve problems and/or suggest alternatives to previous arrangements.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Ensures that employees understand expectations and parameters for Room duties.<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>Managing and Conducting Human Resources Activities<br>• Interviews and hires employees.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>• Identifies talents of direct reports and their teams, and assists with their growth and development plans.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p>Supervises the daily operations of the Spa and ensures the smooth running of the department. Ensures the quality of services and compliance with the establishment's service standards. Welcomes clients and ensures their satisfaction throughout their Spa experience. Coordinates the daily activities of the team and ensures efficient organization of operations. Monitors compliance with care protocols, internal procedures, and LQA (Leading Quality Assurance) standards. Manages reservations and ensures optimal occupancy of treatment rooms and Spa facilities. Monitors cleanliness, hygiene, and presentation of treatment rooms, common areas, and Spa equipment. Manages customer complaints professionally and implements appropriate corrective actions. Ensures good information flow within the team and effective communication with the hotel's various departments. Participates in the training and integration of new employees.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma Bac+2 in Hotel Management, Management, Wellness or equivalent field.</p><p>3 to 5 years of professional experience, including at least 2 years in a similar role, ideally within a high-end hotel or an establishment of the same standing.</p><p>Technical Skills</p><ul><li>Good knowledge of Spa operations and luxury establishment quality standards.</li><li>Good command of reception, reservation, and customer relations techniques.</li><li>Ability to supervise daily operations and coordinate team activities.</li><li>Good knowledge of care protocols and wellness products.</li><li>Mastery of LQA (Leading Quality Assurance) standards with the ability to ensure their daily application.</li><li>Good knowledge of hygiene and safety standards and procedures applicable to wellness areas.</li></ul><p>Personal Qualities</p><ul><li>Excellent sense of service and strong customer orientation.</li><li>Excellent communication and coordination skills.</li><li>Organizational skills, rigor, and attention to detail.</li><li>Ability to supervise and support teams on a daily basis.</li><li>Responsiveness, autonomy, and ability to manage priorities.</li><li>Team spirit, sense of responsibility, and ability to solve problems professionally.</li></ul><p>Languages</p><ul><li>Excellent command of French and English, both spoken and written.</li><li>Proficiency in a third language is an asset.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p><strong>Fairmont Hotels &amp; Resorts</strong></p><br><p>Rejoignez une équipe dynamique et faites partie d’un réseau de 90 établissements d’exception, avec 34 nouvelles ouvertures en cours, répartis dans 30 pays à travers le monde.<br>Nos établissements s’étendent des plages d’Hawaï aux parcs nationaux préservés du Canada, du cœur de Londres aux déserts des Émirats Arabes Unis.</p><br><p><strong>Fairmont Royal Palm Marrakech</strong></p><br><p>C‘est sur un domaine d’exception, au cœur d’une oliveraie centenaire dominé par l’Atlas que se trouve le Fairmont Royal Palm Marrakech. À seulement vingt minutes de la vibrante « Ville Rouge », sur la route d’Amizmiz, le Fairmont Royal Palm Marrakech propose le meilleur : 134 clés réparties en suites et villas, trois restaurants, un Spa d'une superficie de 3500 m2 ainsi qu’un centre sportif avec une piscine de 2000 m2, un golf de 18 trous et un club enfant unique.</p><br><br>Description du poste<br><br><p>Relevant du chef de partie pâtisserie, les responsabilités et les fonctions essentielles du poste comprennent, sans s’y limiter :</p><br><ul><li>Offrir aux clients des services professionnels, attachants et prévenants tout en aidant les collègues&nbsp;;</li><li>Préparer et dresser tous les plats, qu’ils soient destinés à la carte ou au buffet, conformément aux recettes et aux normes de l’hôte&nbsp;;</li><li>Partager activement ses idées, ses opinions et ses suggestions lors des réunions préparatoires quotidiennes&nbsp;;</li><li>Assurer la rotation correcte des produits dans toutes les chambres froides afin de réduire le gaspillage&nbsp;;</li><li>Veiller à ce que les réquisitions de la salle d’entreposage soient exactes&nbsp;;</li><li>Connaître parfaitement tous les plats du menu, les plats du jour et les promotions&nbsp;;</li><li>Veiller à la propreté et à l’entretien de toutes les zones de travail, des ustensiles et des équipements&nbsp;;</li><li>Respecter les politiques, les procédures et les normes de service relatives aux cuisines&nbsp;;</li><li>Respecter toutes les politiques d’hygiène et de sécurité lors de la manipulation d’aliments et de boissons&nbsp;;</li><li>Autres tâches, telles qu’assignées.</li></ul><br>Qualifications<br><br><ul><li>Expérience préalable dans le domaine culinaire&nbsp;;</li><li>Une attestation de compagnonnage ou un équivalent international est un atout&nbsp;;</li><li>Un diplôme ou un certificat dans une discipline culinaire est un atout&nbsp;;</li><li>Excellentes compétences interpersonnelles et&nbsp; compétences en&nbsp; résolution de problèmes&nbsp;;</li><li>Particulièrement responsable et fiable&nbsp;;</li><li>Capacité à travailler efficacement sous pression dans un environnement au rythme soutenu&nbsp;;</li><li>Capacité à travailler en équipe&nbsp;;</li><li>Capacité à concentrer son attention sur les besoins des clients, en restant calme et courtois à tout moment.</li></ul><br>Informations supplémentaires<br><br><p><em><strong>Avantages collaborateurs</strong></em></p><br><p>Rejoignez nos équipes et bénéficiez d’un ensemble d’avantages exclusifs, incluant des surclassements offerts, des séjours prolongés, des tarifs préférentiels au sein des établissements <strong>Fairmont &amp; Raffles</strong>, ainsi que des réductions sur la restauration et le bien-être, sans oublier de nombreuses attentions pensées pour enrichir votre expérience.</p><br><p>Nous avons à cœur de prendre soin de nos collaborateurs et de valoriser leur engagement en leur offrant des avantages à la hauteur de leur investissement.</p><br><p><em><strong>Nos valeurs</strong></em></p><br><p><strong>Respect</strong><br>Nous valorisons les besoins, les idées et l’individualité de chacun.<br>Nous traitons toutes les personnes avec équité et dignité.</p><br><p><strong>Excellence</strong><br>Nous créons des liens authentiques et saisissons chaque occasion pour faire sentir à notre entourage qu’il est unique.</p><br><p><strong>Appartenance</strong><br>Nous célébrons nos différences, nous nous soutenons mutuellement et avançons toujours ensemble.</p><br><p><strong>Autonomisation</strong><br>Nous donnons à chacun la liberté de prendre des initiatives et d’anticiper les moments qui créent des expériences inoubliables.</p><br><p><strong>Intégrité</strong><br>Nous bâtissons la confiance à travers le respect mutuel et l’authenticité.</p><br><p><strong><em>Diversité &amp; Inclusion</em></strong></p><br><p>Fairmont s’engage à créer un environnement inclusif où la diversité des talents peut pleinement s’épanouir.<br>Nous accueillons avec enthousiasme des candidats issus de tous horizons.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>The Marketing &amp; Communication Director of the Es Saadi Marrakech Resort is responsible for defining and implementing a global strategy to strengthen the establishment's positioning in the luxury market, increase its notoriety, enhance its attractiveness, and effectively support commercial performance.</p><br><br><p>He/she ensures the consistency and harmonization of all marketing and communication actions, whether branding, online and offline marketing, communication, public relations and press, or partnerships, in order to guarantee a strong, consistent, and differentiating image for the Resort.</p><br><br><p>In close collaboration with other departments, he/she contributes to the strategic alignment of the product, encourages innovation, and ensures the relevance of the offer in response to the expectations of demanding clientele.</p><br><br><p>He/she leads, manages, and develops the marketing and communication team, instilling a dynamic of excellence, performance, and creativity to serve the growth ambitions of the Es Saadi Marrakech Resort.</p><br><br> <br> <br> Required profile : <p>Holder of a Bac +5 degree from a Business School / Communication and Marketing.</p><br><br><p>Minimum of 10 years of experience in Project Management, Management, development, and implementation of maintenance strategies for international companies.</p><br><br><p>Specialist in premium / luxury hospitality.</p><br><br><p>Proficiency in planning and project management tools such as: Trello, Asana, Monday.com.</p><br><br><p>Proficiency in campaign tracking and management tools: Google Analytics, Tableau, advanced Excel.</p><br><br><p>Understanding of digital tools specific to the hotel industry: PMS, CRM...etc.</p><br><br> <br><br> </div>

<p><b>Company and job description:</b></p><p>As part of our client's development, we are looking for a Sales Administration Officer.</p><p><br></p><p>The base position is in Casablanca.</p><p><br></p><p>As agreed, as part of strengthening the Sales Administration Department, I am submitting a request to open a position for a Sales Administration Officer , on a full-time permanent contract, reporting hierarchically to the Development &amp; Sales Director.</p><p>Context and purpose of the position:</p><p><br></p><p>The position aims to ensure the administrative, contractual and operational management of sales and tenders, from the receipt of commercial opportunities to invoicing, in order to secure revenue and guarantee the compliance of customer files.</p><p>Main tasks:</p><p><br></p><p>Administrative management of sales and updating of customer files in the ERP system</p><p>Tender management: analysis, file preparation, submission, and results monitoring</p><p>Administrative coordination between sales teams and internal departments (Engineering &amp; Methods, Factory, Accounting, After-Sales Service)</p><p>Invoicing and contract monitoring (progress, advance payments, balances, payment schedules)</p><p>Document management, compliance and dispute/claims follow-up</p><p>Reporting and support for sales administration dashboards and tenders</p><p>Profile :</p><p>Bachelor's degree (3-4 years of higher education) in management, business or administration</p><p>3 to 5 years minimum experience in a similar position, ideally in an industrial environment</p><p>Experience in managing tenders would be an asset</p><p>Essential proficiency in SAGE ERP</p><p>Proficient in Excel, meticulous, organized, able to meet deadlines, and possesses strong cross-functional communication skills.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Job : <p><strong>The main missions of the HR Director are:</strong></p><br><br><p><strong>AI Transformation &amp; Change Management</strong></p><br><br><ul><li><span>Lead, alongside General Management, the deployment of a network of change-driving managers</span></li><li><span>Build the skills and job mapping</span></li><li>Lead the upskilling program to accelerate the adoption of AI by the business units.</li></ul><p><strong>Delivery Model &amp; Project Talent Management</strong></p><br><br><ul><li>Lead staffing and redeployment of employees between missions</li><li>Anticipate the evolution of professions and develop multidisciplinary skills</li><li>Support professional transitions related to the evolution of the business portfolio</li></ul><p><strong>Social Law &amp; Relations with Employee Representatives</strong></p><br><br><ul><li>Ensure compliance with Moroccan labor law</li><li>Lead disciplinary and litigation procedures</li><li>Organize professional elections and maintain social dialogue with employee representatives</li></ul><p><strong>Group Compliance &amp; Workplace Harassment Prevention</strong></p><br><br><ul><li>Lead Group reporting on workplace harassment, sexism, discrimination, and violence alerts</li><li>Ensure consistency between Group procedures, internal procedures, and labor legislation</li><li>Secure the handling of reports</li></ul><p><strong>Workforce Planning, Talent Management &amp; Compensation</strong></p><br><br><ul><li>Lead the compensation policy, salary reviews, and workforce planning</li><li>Optimize the payroll in a context of high client pricing pressure</li><li>Facilitate talent reviews and develop partnerships with Moroccan universities and schools</li></ul><p><strong>CSR &amp; Employer Branding</strong></p><br><br><ul><li>Champion the company's social certifications and labels (CSR, professional equality, quality of work life)</li><li>Lead employer branding and internal communication</li><li>Coordinate cross-functional HR topics with the Group's subsidiaries.<br>&nbsp;</li></ul> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Director of Performance Steering &amp; Management Control, your main responsibilities will be:<br>• Contribute to defining realistic financial objectives aligned with the Group strategy<br>• Define the methodological framework and tools for multi-year planning<br>• Develop the multi-year plan (PMT) for CDG EP and the Group<br>• Establish the financial trajectory for CDG EP and the Group<br>• Ensure monitoring of set financial objectives and Group performance indicators, and produce related reports<br>• Oversee and manage the Group's performance steering and management control function and supervise its operations<br>&nbsp;</p><br><br> <br> Required profile : <p>What we are looking for:<br>• A Master's degree (Bac +5) from a top engineering or business school, or equivalent<br>• Approximately 8 years of experience in financial and strategic planning, as well as financial steering<br>• Experience gained in a consulting firm, investment bank, or financial institution<br>What you will bring:<br>• Good command of financial planning and analysis tools<br>• Proven experience in building medium-term plans or business plans<br>• Good knowledge of financial modeling, company valuation, and economic analysis and steering<br>• Good knowledge of the Group's businesses and activities, which is a major asset<br>• Interpersonal skills for cross-functional coordination with different Group entities<br>• Advanced proficiency in Excel, financial planning solutions, and BI tools<br>• Rigor, organizational skills, results-orientation, analytical and synthesis abilities, and anticipation skills.<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Saham Bank</strong> is driven by a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork are central to daily operations. Proximity management encourages support, accountability and long-term collaboration across teams. This human-centered approach is reinforced by a <strong>strong organizational foundation</strong>, ensuring process efficiency, compliance and operational reliability. A <strong>controlled performance mindset</strong> and a <strong>moderate openness to innovation</strong> further support the bank’s balanced and sustainable development. </p><br><br> <br> Job : <p>Within our branch network, you will be the first point of contact for our clients and will play an essential role in their satisfaction and loyalty.</p><br><br><p><strong>Welcome and support our clients</strong></p><br><br><ul><li>Offer a warm, professional, and personalized welcome.</li><li>Understand client needs and guide them to suitable solutions.</li><li>Ensure a smooth and high-quality customer experience with every interaction.</li></ul><p><strong>Support digital transformation</strong></p><br><br><ul><li>Educate and assist clients in using the bank's digital services.</li><li>Promote innovative solutions and new digital journeys.</li><li>Actively participate in the adoption of digital tools in the branch.</li></ul><p><strong>Handle everyday banking operations</strong></p><br><br><ul><li>Perform daily operations in compliance with procedures and quality requirements.</li><li>Respond effectively to common client requests.</li><li>Ensure the compliance and security of operations performed.</li></ul><p><strong>Contribute to business development</strong></p><br><br><ul><li>Identify business opportunities during interactions with clients.</li><li>Detect needs in savings, financing, insurance, or banking services.</li><li>Actively participate in achieving the branch's objectives.<br>&nbsp;</li></ul> <br> Required profile : <p>Beyond the diploma, we are primarily looking for people passionate about customer relations and driven by the desire to make a difference.</p><br><br><p>You are likely the candidate we are looking for if:</p><br><br><ul><li>You have excellent interpersonal and communication skills.</li><li>You enjoy advising, supporting, and building trusting relationships.</li><li>You are focused on customer satisfaction and results.</li><li>You are comfortable with digital tools and new technologies.</li><li>You appreciate dynamic environments where every day is different.</li></ul><p><strong>Your profile:</strong></p><br><br><ul><li>Bachelor's degree or higher in Business, Management, Banking, Finance, Marketing, Economics, Customer Relations, or equivalent.</li><li>Recent graduates with high potential or candidates with initial experience.</li><li>Excellent presentation and verbal communication skills.</li><li>Service-oriented, rigorous, team spirit, and proactive.</li></ul><p><strong>What we offer you:</strong></p><br><br><ul><li>A stimulating professional experience within a major player in the financial sector.</li><li>A stimulating and supportive work environment.</li><li>Real opportunities for career advancement and professional development.</li><li>The chance to participate in the transformation of the Moroccan banking sector.</li><li>Support from dedicated teams who value collective performance and innovation.</li></ul><p><span><strong>Ready to give your career a new boost?</strong></span><br>Join Saham Bank and become an active part of an ambitious transformation dedicated to an ever more innovative and personalized customer experience.<br>&nbsp;</p><br><br> <br><br> </div>

<p>Join a dynamic team and contribute to improving the customer experience on a financial project!</p><p><br></p><p>Foundever is recruiting Bilingual (English &amp; French) Customer Service Representatives for a new project in collaboration with a major player in financial services.</p><p><br></p><p>Your responsibilities will include:</p><p><br></p><p>• Answering customer calls and providing quick and effective solutions;</p><p>• Resolving issues by personalizing each interaction with professionalism;</p><p>• Collaborating within a passionate and responsible team focused on customer satisfaction.</p><p><br></p><p>Primary Job Responsibilities</p><p>Desired Profile</p><p>• You are perfectly fluent in spoken French and English;</p><p>• You possess excellent communication and organizational skills;</p><p>• Minimum education level: High school diploma;</p><p>• You are able to manage pressure and solve problems quickly.</p><p><br></p><p>Employee benefits and other</p><p>In addition to a permanent employment contract (CDI), social security, private health insurance, and transportation provided during closing hours, Foundever offers you:</p><p><br></p><p>• Certified training;</p><p>• Real opportunities for professional development, with solid career prospects: 90% of our promotions come from internal mobility;</p><p>• A flexible, inclusive, and creative work environment;</p><p>• A performance bonus;</p><p>• A progressive salary;</p><p>• CNSS (National Social Security Fund) enrollment;</p><p>• Private health insurance;</p><p>• A social club.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>PwC</strong> operates within a <strong>highly structured and process-driven culture</strong>, where rigor, reliability and quality standards are central to performance. This framework is closely balanced by an equally strong <strong>collaborative dimension</strong>, promoting trust, teamwork and a supportive, people-focused leadership style. A <strong>measured competitive mindset</strong> reinforces results orientation and market reputation, while innovation remains present but more controlled and secondary. </p><br><br> <br> Job : <p>As part of its business development, PwC Business Services is looking for a junior accounts payable clerk</p><br><br><p><strong>Responsibilities:</strong></p><br><br><p>Within a dedicated team, you will mainly work on tasks for clients who are major national and international players:</p><br><br><ul><li>Ensure the entry and checking of supplier invoices.</li><li>Prepare payments and manage due dates.</li><li>Participate in managing disputes with suppliers.</li><li>Update accounting files and databases.</li></ul> <br> <br> Required profile : <ul><li>A master's degree (BAC+5) in accounting or finance.</li><li>1 year of experience or beginner with a motivation and desire to learn.</li><li>Good organizational skills and attention to detail.</li><li>Proficiency in office software (Excel, Word).</li><li>Team spirit and good communication skills.&nbsp;</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Electrical Department, your missions will be:</p><br><br><ul><li>To ensure the studies and technical management of projects,</li><li>To manage and optimize the production of plans (structural calculation notes and written documents),</li><li>To ensure the establishment of power balances, APS, APD deliverables, and the financial estimation of the project,</li><li>To establish specifications (tender regulations, CPT, description of works),</li><li>To manage and supervise the team of designers and draftsmen involved in the project,</li><li>To ensure the technical follow-up of execution plans and the conformity of services provided.&nbsp;</li></ul><br><p>Novec is committed to promoting diversity in recruitment and preventing all forms of discrimination.&nbsp;</p><br><br> <br> <br> Required profile : <ul><li>State engineer in electrical engineering from a top engineering school,&nbsp;</li><li>Minimum 3 years of experience in a design office,</li><li>Proficiency in low-voltage (CFA) and photovoltaic studies,</li><li>Proficiency in software for sizing electrical installations: (CANECO, DIALUX, EASE, PV SYST etc.)</li><li>Proficiency in electrical standards applicable in the construction field.</li><li>Rigor, availability, commitment,</li><li>Autonomy, dynamism,</li><li>Responsiveness and proactivity,</li><li>Team spirit</li></ul><br><br><p>Novec is committed to promoting diversity in recruitment and preventing all forms of discrimination&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>Développeur Web &amp; Mobile + GECD + Signature électronique : nous recherchons ce profil au Maroc ??</span><br></p><br><p><span>GEC – Global Experts Consulting recrute un Développeur Web &amp; Mobile disposant d’une expérience concrète sur des projets de Gestion Ãlectronique du Courrier et des Documents (#GECD).</span><br></p><br><p><span>Nous ne recherchons pas uniquement un profil Full Stack classique : une expérience en GECD / GED et en signature électronique / cryptographie est particulièrement recherchée.</span><br></p><br><p><span>Bac+5 minimum, idéalement Ingénieur d’Ãtat</span><br></p><br><p><span>Expérience confirmée en développement Web &amp; Mobile</span><br></p><br><p><span>Expérience significative sur des projets GECD / GED</span><br></p><br><p><span>Participation Ã&nbsp; plusieurs projets de dématérialisation / gestion documentaire</span><br></p><br><p><span>Développement et intégration de solutions Web &amp; Mobile</span><br></p><br><p><span>Intégration d’API et de services applicatifs</span><br></p><br><p><span>Expérience en signature électronique et/ou cryptographie</span><br></p><br><p><span>Certifications en développement Web et Mobile fortement recherchées</span><br></p><br><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Deployment and management of the CMMS (Computerized Maintenance Management System).&nbsp;</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Deployment and monitoring of the maintenance policy through key indicators: -OEE, FPY, load/capacity, MTTR, MTBF.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Management of a multidisciplinary team composed of engineers, technicians and blueprinters, as well as external service providers.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Development and maintenance in operational condition of the industrial equipment and tools.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Management of investments and purchases related to industrial resources. Design and industrialization of non-catalog resources and specific tooling, including the drafting of specifications.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Securing production resources through the management of spare parts, alternative resources, services and maintenance contracts, as well as the implementation of business continuity plans.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Enrichment and updating of experiment plans and failure trees.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing the launch of the One Safran Maintenance project.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Guarantee of metrology and monitoring of measuring equipment on site.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bac + 5 ing nieur</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">10+ years of experience in a similar position with team management</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Industrial, aeronautical or automotive sector</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Man of the field</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Preferred electronic profile</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Synthesis spirit</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Orient is starving</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent computer skills</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Performance et support</p><br><br><p>Systemes d'informations - Management operationnel SI</p><br><br><p>Responsable Workplace et Support F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Rattaché.e au responsable du Service Workplace et Support du domaine Infrastructure Telecom et Support (ITS), la/le responsable des activités Workplace et Support de la région Maroc a pour principales missions de :<br>- suivre la qualité de service des activités de support informatique de proximité ;<br>- recueillir et prendre en compte les escalades et demandes d'amélioration des services de support ;<br>- piloter les activités de transferts « shift left » vers les équipes Helpdesk externalisées ;<br>- encadrer les équipes techniques internes en charge de réaliser des actions de support spécifiques aux métiers ;<br>- proposer et piloter les plans de progrès ;<br>- piloter la qualité des référentiels (inventaires, bases de connaissances) de son périmètre ;<br>- gérer le parc informatique, copieurs, environnement salles de réunions et smartphone de son périmètre ;<br>- mener les analyses de performance et qualités de son périmètre.</p><br><br><p>Déplacements possibles à l'international<br>garant des standards du Groupe</p><br><br><p>Très bon communiquant, esprit de synthèse, à l'aise avec les sujets techniques, orienté service et résultats</p><br><br><br> </div>