Logistics Manager Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As part of the development of our industrial company located in the Sapino Deroua Industrial Zone, specializing in the manufacture of biscuits and chocolate products, we are looking for a rigorous, organized and confidential Assistant Director.</p><br><br><p>Your main tasks</p><br><br><p>* Provide daily assistance to General Management.<br>* Manage calendars, appointments, and travel.<br>* Prepare meetings, write minutes, and ensure follow-up of decisions.<br>* Write, format, and archive letters, reports, and administrative documents.<br>* Ensure follow-up of strategic files and coordinate actions with different departments (Production, Supply Chain, Sales, Finance, HR, Quality, etc.).<br>* Prepare dashboards and consolidate information necessary for decision-making.<br>* Organize visitor reception and manage internal and external communications.<br>* Ensure the confidentiality of information processed.</p><br><br> <br> <br> Required profile : <p>* Bachelor's degree to Master's degree in Management, Administration, or equivalent.<br>* Minimum of 3 years of experience in a similar role, ideally in an industrial environment.<br>* Excellent command of French, both written and spoken. English is a plus.<br>* Very good command of Microsoft Office (Excel, Word, PowerPoint).<br>* Sense of organization, rigor, autonomy, discretion, and excellent prioritization skills.<br>* Must live in Deroua, Berrechid, or the immediate surroundings. Applications that do not meet this geographical criterion will not be considered.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Do you want to join a major player in its sector? Our company, firmly established in <strong>Casablanca</strong>, opens its doors to you for a strategic position as <strong>Senior Human Resources Manager</strong>. This is a unique opportunity to put your expertise at the service of a dynamic organization and actively contribute to its growth.</p><br><br><p>Your role will be central in defining and implementing the HR strategy, ensuring alignment with the company's overall objectives. You will be responsible for optimizing HR processes and developing a stimulating and high-performing work environment.</p><br><br><p>On a daily basis, your responsibilities will include:</p><br><br><ul><li>Supervising and developing global HR policies (recruitment, compensation, training, social relations, talent management).</li><li>Supporting managers in managing their teams and developing skills.</li><li>Ensuring legal and regulatory compliance of HR practices.</li><li>Managing relations with social partners.</li><li>Implementing HR indicators to monitor performance and propose areas for improvement.</li><li>Managing cross-functional HR projects aimed at improving organization and well-being at work.</li></ul><p>You will lead key initiatives to make our company a top employer.</p><br><br> <br> Required profile : <p>Your academic background will ideally include a degree of <strong>Master's degree and above</strong>, with a recognized specialization in <strong>HR, Personnel, or Training</strong>. This foundation of theoretical knowledge will be a major asset for understanding the complexity of HR challenges in our sector.</p><br><br><p>Significant professional experience of <strong>10 to 20 years</strong> in generalist or specialized HR roles is expected. You have already held positions of responsibility, ideally in the energy or industry sector, and have mastered the various levers of human resources management.</p><br><br><p>To excel in this role, you have a solid understanding of the strategic issues related to talent management and social relations. You are recognized for your leadership, your analytical and synthesis skills, as well as your excellent interpersonal skills.</p><br><br><ul><li>Mastery of the various facets of the HR function.</li><li>Proven skills in project management and change management.</li><li>Excellent written and oral communication.</li><li>Ability to negotiate and influence.</li><li>Rigor, professional ethics, and organizational skills.</li><li>Adaptability and proactivity.</li></ul><p>If this profile matches you and you are ready to take on this exciting challenge, do not wait to apply.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Do you want to join a major player in its sector? Our company, firmly established in <strong>Casablanca</strong>, opens its doors to you for a strategic position as <strong>Senior Human Resources Manager</strong>. This is a unique opportunity to put your expertise at the service of a dynamic organization and actively contribute to its growth.</p><br><br><p>Your role will be central in defining and implementing the HR strategy, ensuring alignment with the company's overall objectives. You will be responsible for optimizing HR processes and developing a stimulating and high-performing work environment.</p><br><br><p>On a daily basis, your responsibilities will include:</p><br><br><ul><li>Supervising and developing global HR policies (recruitment, compensation, training, social relations, talent management).</li><li>Supporting managers in managing their teams and developing skills.</li><li>Ensuring legal and regulatory compliance of HR practices.</li><li>Managing relations with social partners.</li><li>Implementing HR indicators to monitor performance and propose areas for improvement.</li><li>Managing cross-functional HR projects aimed at improving organization and well-being at work.</li></ul><p>You will lead key initiatives to make our company a top employer.</p><br><br> <br> Required profile : <p>Your academic background will ideally include a degree of <strong>Master's degree and above</strong>, with a recognized specialization in <strong>HR, Personnel, or Training</strong>. This foundation of theoretical knowledge will be a major asset for understanding the complexity of HR challenges in our sector.</p><br><br><p>Significant professional experience of <strong>10 to 20 years</strong> in generalist or specialized HR roles is expected. You have already held positions of responsibility, ideally in the energy or industry sector, and have mastered the various levers of human resources management.</p><br><br><p>To excel in this role, you have a solid understanding of the strategic issues related to talent management and social relations. You are recognized for your leadership, your analytical and synthesis skills, as well as your excellent interpersonal skills.</p><br><br><ul><li>Mastery of the various facets of the HR function.</li><li>Proven skills in project management and change management.</li><li>Excellent written and oral communication.</li><li>Ability to negotiate and influence.</li><li>Rigor, professional ethics, and organizational skills.</li><li>Adaptability and proactivity.</li></ul><p>If this profile matches you and you are ready to take on this exciting challenge, do not wait to apply.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join a dynamic company in the <b>Insurance / Brokerage</b> sector as an <b>INSURANCE AGENCY MANAGER</b>. It is in <b>TANGIER</b> that you can use your expertise and develop your career. This opportunity is ideal for a leader passionate about business development and team management, who wants to bring real added value to a growing structure.</p><br><br><p>Your role will be to lead the agency to meet and exceed sales targets, while ensuring impeccable service quality for our customers. This will involve strengthening our presence in the local market and building loyalty with a diverse clientele through a personalized and expert approach to insurance solutions.</p><br><br><ul><li>Lead and motivate the agency team to ensure optimal performance.</li><li>Develop and implement sales strategies to increase the client portfolio.</li><li>Ensure the administrative and financial management of the agency in compliance with regulations.</li><li>Guarantee customer satisfaction through personalized follow-up and offering solutions tailored to their needs.</li><li>Represent the company to partners and local institutions.</li></ul><p>You will be responsible for the commercial and operational success of the agency.</p><br><br> <br> <br> Required profile : <p>Your academic background includes at least a <b>Bachelor's degree (Bac +3)</b>, ideally supplemented by a specialization in <b>Professional Insurance</b>. This training has provided you with the fundamental knowledge needed to excel in this role.</p><br><br><p>Proven experience of <b>20 years</b> in the insurance sector is required. You have in-depth knowledge of the market and have previously held positions of responsibility, allowing you to master agency management and business development.</p><br><br><ul><li>Natural <b>leadership</b> and ability to motivate a team.</li><li>Strong <b>commercial acumen</b> and negotiation skills.</li><li>Excellent <b>mastery of insurance products</b> and their challenges.</li><li>Strong <b>interpersonal skills</b> and customer service orientation.</li><li>Ability to develop and execute effective <b>sales strategies</b>.</li><li>Rigor, organization, and <b>priority management</b>.</li></ul><p>If you have these strengths and are excited about this challenge, do not hesitate to apply.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join a dynamic company in the <b>Insurance / Brokerage</b> sector as an <b>INSURANCE AGENCY MANAGER</b>. This strategic position is based in <b>Salé</b>. Your main mission will be to lead and develop the commercial activity of the agency while ensuring effective team management.</p><br><br><p>Your main objectives will include meeting and exceeding revenue targets, developing a loyal and profitable customer portfolio, and increasing the agency's visibility in its local market. It will also be about ensuring customer satisfaction and maintaining a high level of expertise among the teams.</p><br><br><p>Your daily responsibilities will cover a wide range of activities:</p><br><br><ul><li>Leading the agency's commercial activity and implementing development strategies.</li><li>Managing, training, and supporting a team of advisors.</li><li>Managing customer relations and developing a portfolio of prospects and clients.</li><li>Analyzing customer needs and proposing suitable insurance solutions.</li><li>Monitoring performance indicators and regular reporting to management.</li><li>Monitoring the competition and identifying market opportunities.</li><li>Ensuring regulatory compliance and adherence to internal procedures.</li></ul> <br> <br> Required profile : <p>To excel in this role, a <b>Bachelor's degree (Bac +3)</b> is required, ideally with a specialization in <b>Insurance professions</b>.</p><br><br><p>Significant experience of <b>5 to 10 years</b> in the insurance sector, ideally with managerial responsibilities or team management, is strongly expected. In-depth knowledge of the local market will be a major asset.</p><br><br><p>Your strengths for success include:</p><br><br><ul><li>Excellent sales and negotiation skills.</li><li>Strong management skills and proven leadership.</li><li>Organizational skills and attention to detail in file management.</li><li>Excellent interpersonal skills and customer service orientation.</li><li>Proactivity, autonomy, and results-oriented.</li><li>Mastery of insurance products and their regulations.</li></ul><p>If you recognize yourself in this description and aspire to a challenging role where your expertise will be valued, don't wait!</p><br><br><p>Send your CV to the recruiter now to discuss this opportunity.</p><br><br> <br><br> </div>

<p>Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography , we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places at scale and in total security. Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.</p><p>Purpose</p><p>Your role - Technical Project Manager</p><p>You will be responsible for managing and executing projects. This role involves coordinating with multiple stakeholders, both internal and external, to ensure projects are delivered on time, within scope, and within budget. The ideal candidate will possess a strong technical background, excellent project management skills, and a keen ability to bridge the gap between technical and non-technical teams.</p><p>Key Missions</p><ul><li>Lead and manage technical integration projects from inception to completion.</li><li>Develop detailed project plans, including scope, objectives, timelines, milestones, deliverables, and resource allocation.</li><li>Coordinate with technical teams to ensure seamless integration of software, hardware, and other technology solutions.</li><li>Act as the primary point of contact for project stakeholders, providing regular updates on project status, risks, and issues.</li><li>Identify potential project risks and develop mitigation strategies to ensure project success.</li><li>Collaborate with cross-functional teams including engineering, product management, quality assurance, and operations.</li><li>Ensure compliance with project management best practices and methodologies.</li><li>Conduct post-project evaluations to identify areas for improvement and ensure lessons learned are incorporated into future projects.</li><li>Manage project budgets and ensure cost-effective delivery of solutions.</li><li>Facilitate effective communication and collaboration among project team members and stakeholders.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Technical Skills : Computer science / Engineering degree (Bac+5) 5+ years of experience in project management, with a focus on technical integration projects. Strong technical background with experience in software development, systems integration, or IT infrastructure. Excellent understanding of project management principles and methodologies. Proficient in project management tools such as Microsoft Project, JIRA, or similar. Experience working in agile and waterfall project environments.</p><p>Languages : French,English: fluent Spanish is plus</p><p>Soft skills : Ability to prioritize tasks effectively. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>SOGEA Maroc un Contract Manager ( H/F) qui aura comme principale mission de participer à l'analyse et suivi de l'application du contrat tout au long du projet, mettre en oeuvre et coordonner des moyens et processus nécessaires à la maîtrise des risques financiers et juridiques encourus.</p><br><p>Vos missions :</p><br><p>Analyser les pièces et les dispositions spécifiques pendant la phase d’appel d’offres en examinant la programmation des travaux, la détermination des "progress measurements", les variations et problématiques liées aux délais, aux coûts et aux paiements, ainsi que les procédures de réclamation;</p><br><p>Assurer le suivi contractuel des chantiers majeurs en suivant les plannings, la remise et l’approbation des documents, les événements impactant l’exécution des travaux, ainsi que les demandes de prolongation de délais et de paiements supplémentaires;</p><br><p>Assister également les directeurs d’exploitation études et travaux en répondant aux sollicitations des différentes parties prenantes internes concernant la gestion contractuelle pendant l’exécution des travaux;</p><br><p>Réaliser l’analyse préalable des réclamations, rédige les mémoires et assure la production des justificatifs nécessaires au traitement des demandes.<br></p><br><br><p>Diplômé(e) d’une école d’ingénieurs, avec une spécialisation en génie civil ou une formation généraliste, vous possédez de solides capacités d’analyse des dossiers et d’évaluation des risques. Vous maîtrisez les principaux documents contractuels de référence, notamment les contrats de type FIDIC.</p><br><p>Doté(e) d’excellentes qualités rédactionnelles, vous disposez également de solides connaissances en gestion budgétaire, financière et économique. Diplomate et rigoureux(se), vous faites preuve d’un sens aigu du détail et d’un excellent esprit d’analyse.</p><br><br><p>Rejoindre Sogea Maroc, c’est :<br>- S’investir au sein d’une entreprise qui œuvre depuis plus d’un siècle pour développer des ouvrages et des infrastructures innovants atteignant un très haut niveau de performance ;<br>- Intégrer des équipes d’experts ;<br>- S’offrir de belles perspectives professionnelles.</p><br><p>Rejoignez-nous et vivez une véritable aventure humaine !</p><br> <p><strong>Entity</strong></p><br> <p>SOGEA MAROC , filiale de SOGEA SATOM, société du groupe VINCI, acteur majeur du marché marocain de la construction. SOGEA MAROC présente depuis 1922, est l'entreprise de référence dans les métiers de l'hydraulique, de l'ouvrage d'art, du génie civil industriel et du bâtiment. Chez SOGEA MAROC, la vision de la réussite est avant tout globale et ne se limite pas uniquement aux aspects économiques. Dans l'optique d'atteindre la performance globale, nous sommes engagés dans une démarche conduite par notre Groupe, pour créer de la valeur à long terme, principalement pour nos collaborateurs. Nous sommes profondément convaincus que « nos meilleurs ambassadeurs sont nos collaborateurs ». Partant de ce principe, nous travaillons à développer la motivation en interne afin que nos talents soient fiers d'appartenir à SOGEA MAROC. Cette démarche favorise également l'attractivité de notre entreprise et facilite l'intégration de nouveau talent. </p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Es Saadi Marrakech Resort</strong> stands out for a culture strongly driven by <strong>collaboration</strong>, where people, well-being and the quality of human relationships are central. Teams operate in a supportive environment built on trust, solidarity and close management that acts as a mentor and facilitator. This culture is balanced by <strong>innovation</strong> and <strong>organizational</strong> dimensions, encouraging creativity and initiative while ensuring structured processes and operational reliability. <strong>Competition</strong> plays a limited role, with the emphasis clearly placed on collective engagement and collaboration in delivering an outstanding guest experience. </p><br><br> <br> Job : <p>Reporting to the Communication Manager (Social Media, PR &amp; Events), you will support the implementation of the Resort's internal and external communication strategy. You will actively contribute to content creation, digital channel management, the organization of prestigious events, and the analysis of our campaigns to strengthen the brand image and visibility of the Resort.</p><br><br><p><em>Missions and Responsibilities</em></p><br><br><ul><li>Multi-channel project management: Participate in steering communication campaigns, from the design phase to their operational deployment.</li><li>Content production &amp; monitoring: Write and create various materials (newsletters, press releases, articles, social media posts).</li><li>Social media management: Develop and coordinate the editorial calendar, plan publications, and analyze community engagement.</li><li>Event management: Actively participate in the preparation, coordination, and organization of the Resort's internal and external events in support of the communication manager.</li><li>Performance &amp; KPIs analysis: Monitor and analyze the results of communication campaigns, then propose corrective actions to maximize the impact of our actions.</li></ul> <br> <br> Required profile : <p>To excel in this role, a <strong>Master's degree (Bac +5) or higher</strong> is required, ideally with a specialization in <strong>Marketing</strong> or a related field.</p><br><br><p><strong>3 to 5 years of experience</strong> in a similar role, preferably in the hospitality or restaurant industry, is essential. Proven experience in managing complex communication projects is a major asset.</p><br><br><p>We are looking for a creative, organized personality with excellent interpersonal skills. Perfect command of digital communication tools, strong writing skills, and a deep understanding of the hospitality sector's challenges are essential. The following skills are particularly valued:</p><br><br><ul><li><strong>Excellent command of multi-channel communication strategies</strong></li><li><strong>Proven project management skills</strong></li><li><strong>Proficiency in digital tools and social media platforms</strong></li><li><strong>Ability to analyze data and draw relevant conclusions</strong></li><li><strong>Interpersonal skills and negotiation skills</strong></li><li><strong>Creativity and ability to propose new ideas</strong></li><li><strong>Rigor and organization</strong></li><li><strong>Proficiency in French and English; knowledge of other languages would be a plus</strong></li></ul><p>If you are passionate about communication and want to take on a new, stimulating challenge in an exceptional setting, don't hesitate! Apply now using the "Send my CV to the recruiter" button.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Prevas</strong> is characterized by a <strong>strong organizational culture</strong>, where structure, reliability and process efficiency are central to its operations. The company values a well-defined framework supported by leadership that ensures consistency and operational performance. This foundation is complemented by a <strong>collaborative dimension</strong>, promoting teamwork, trust and employee development. A performance-driven mindset and openness to innovation further complete this balance, supporting both results and adaptability. </p><br><br> <br> Job : <p>As part of our business development, we are recruiting an Operations Manager for our Marrakech agency.</p><br><br><p>Reporting to the Commercial Development Department of PREVAS, this role is responsible for the operational management of the agency, ensuring the quality of customer service, and contributing to portfolio growth through prospecting and acquiring new clients.</p><br><br><p><strong>Your tasks:</strong></p><br><br><p>- Supervise the daily operations of the agency.<br>- Ensure the compliance of files and procedures with current regulations in the insurance sector.<br>- Lead, support, and develop the skills of the operational team.<br>- Organize, plan, and assign activities within the team.<br>- Optimize internal processes (subscriptions, claims, complaints, and customer follow-up).<br>- Guarantee responsive, high-quality, and satisfaction-oriented customer service.<br>- Develop and maintain trusting relationships with partner insurance companies.<br>- Conduct prospecting activities to grow the agency's client portfolio.<br>- Identify and convert new business opportunities.<br>- Participate in sales meetings and contribute to achieving development goals.<br>- Monitor operational performance indicators (quality, deadlines, customer satisfaction, and productivity).<br>- Prepare regular reports for the Commercial Development Department.</p><br><br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><p>- Master's degree (Bac+5) in Insurance, Management, Finance, or equivalent.<br>- Significant experience of at least 5 years in the insurance sector, ideally within a brokerage agency or in an operational role.<br>- Excellent knowledge of insurance products (Car, Health, Multirisk, Civil Liability, Life, etc.).<br>- Mastery of the workings of a brokerage agency, subscription processes, and claims management.<br>- Good knowledge of the regulatory framework applicable to the insurance sector.<br>- Proficiency in business management tools (DIAM) and office software (Pack Office).<br>- Leadership, ability to manage, support, and unite a team.<br>- Excellent organizational, planning, and priority management skills.<br>- Strong interpersonal skills, customer service orientation, and a commercial mindset.<br>- Analytical thinking, ability to make quick decisions, and resolve operational issues.<br>- Autonomy, initiative, and results-oriented.</p><br><br><p><strong>Benefits and work environment:</strong></p><br><br><p>- A position with responsibilities within a growing insurance brokerage firm.<br>- A dynamic, stimulating, and performance-oriented work environment.<br>- Attractive salary with an annual bonus.<br>- Continuous training program and real career progression opportunities.<br>- Attractive social benefits: CNSS, CIMR, and supplementary health insurance.</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Siemens Mobility designs the trains and signaling systems that shape the mobility of tomorrow: connected, decarbonized, and fluid. From Line 14 in Paris to the lines in Riyadh or New York, our technologies are already making transport smarter, safer, and more accessible. Every day, we reduce the carbon footprint of millions of journeys, a success driven by the diversity of profiles in our company. And this is just the beginning. Join us and put your talent to work for the mobility of tomorrow and a more responsible future.</p><p>As a Contract Manager at Siemens Mobility, you will play a key role in securing our international projects in Morocco. You will bring your expertise in contract and claims management to ensure the success of our railway operations. Ready to take on this exciting challenge?</p><p>Your missions:</p><p>Within Siemens Mobility, you will join our operational teams for a major international project in Morocco. Your expertise in contract management will be essential to ensure the smooth execution and defense of the company's interests. Your main responsibilities will be:</p><ul><li>Identify, describe, quantify, and evaluate the opportunities and risks inherent in the project.</li><li>Analyze, comment, draft, and negotiate contractual documentation, as well as contract and claims management strategies.</li><li>Prepare, manage, and negotiate claims in order to assert the company's rights (e.g., recovery of additional costs, extension of deadlines).</li><li>Collect, prepare, and manage all relevant documents (including correspondence) and evidence, ensuring compliance with deadlines and contractual requirements.</li><li>Ensure the robustness and soundness of the claims made.</li><li>Keep registers and all contractual documentation up to date.</li><li>Coordinate with other departments to ensure compliance with contractual requirements in all processes.</li><li>Define quality standards, develop tools to support contract management processes, draft templates, and conduct internal training sessions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You hold a higher education degree in Law, Finance, Economics, Business Administration, Engineering, or an equivalent field, and have solid, proven experience in contract management. You have at least 7 years of relevant experience in the analysis, drafting, and negotiation of contracts at a high level. Significant experience on complex infrastructure projects in the railway industry or a similar sector is essential. You are familiar with standard international contracts such as FIDIC or those of the World Bank. Proficiency in English and French is essential, and knowledge of Arabic would be an asset. Your organizational rigor is exemplary and your writing skills are excellent. You know how to communicate effectively, demonstrating active listening and assertiveness. Finally, you embody the values of Responsibility, Integrity, Efficiency, Commitment, Collaborative Spirit, Teamwork, and Empathy in your work.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace. </p><br><br> <br> Job : <p>Reporting to the technical support department, your role is to ensure the maintenance, reliability, and availability of equipment and assets by meeting objectives in terms of cost, hygiene, quality, and safety.</p><br><br><br><p><strong>Position:</strong></p><br><br><ul> <li>Ensure the implementation of the preventive maintenance program</li> <li>Perform corrective/Improvement/Preventive/Proactive maintenance.</li> <li>Report malfunctions and implement corrective actions.</li> <li>Ensure compliance with regulations related to safety standards.</li> <li>Manage external service providers.</li> <li>Actively participate in departmental projects.</li> <li>Monitor the condition of assets through regular, effective, and documented rounds and diagnostics.</li> <li>Formalize the technical needs specific to the activity and those of operations.</li> <li>Deal effectively and promptly with complaints from internal customers and store neighbors.</li> <li>Monitor the technical expense budget.</li> <li>Coordinate with the construction team for all work.</li> <li>Oversee the monitoring and acceptance of new construction and remodeling work.</li> <li>Contribute to budget preparation.</li> <li>Consolidate technician follow-ups and prepare weekly, monthly, or other reporting as needed.</li> <li>Recruit, support, evaluate your team and ensure their skill development.</li> </ul><br><br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><p>DUT or BTS in electromechanics with 4 to 5 years of experience in a similar position or as a maintenance manager in industry.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description du poste<br><br><p>Le <strong>Sofitel Tamuda Bay Beach &amp; Spa</strong> recrute un(e) <strong>Revenue Manager</strong>.</p><br><p>Votre mission</p><br><p>Vous serez responsable de l’optimisation des revenus et de la performance commerciale de l’hôtel. Vous définirez et mettrez en œuvre la stratégie Revenue Management afin de maximiser le chiffre d’affaires, le revenu par chambre disponible et la rentabilité de l’établissement, en fonction de la demande, du marché et du positionnement de l’hôtel.</p><br><p>Vos principales responsabilités</p><br><ul><li>Élaborer et déployer la stratégie tarifaire de l’hôtel en fonction de la demande et des objectifs commerciaux.</li><li>Analyser les tendances du marché, la concurrence, le rythme des réservations et les niveaux de demande.</li><li>Suivre quotidiennement les indicateurs de performance : <strong>Occupancy, ADR, RevPAR, Pickup, Forecast</strong> et autres KPI Revenue.</li><li>Réaliser les forecasts et contribuer à l’élaboration du budget annuel.</li><li>Optimiser les disponibilités, tarifs et restrictions sur les différents canaux de distribution.</li><li>Assurer le suivi et l’optimisation du mix de distribution afin de maximiser les revenus nets.</li><li>Analyser les performances des segments de clientèle et des différents canaux de vente.</li><li>Identifier les opportunités de croissance et proposer des actions correctives ou commerciales.</li><li>Effectuer une veille concurrentielle régulière et assurer le suivi du positionnement tarifaire de l’hôtel.</li><li>Collaborer étroitement avec les équipes <strong>Sales, Marketing, Réservations, E-Commerce et Direction Générale</strong>.</li><li>Participer aux réunions commerciales et présenter les analyses et recommandations Revenue.</li><li>Garantir la qualité et la fiabilité des données utilisées pour les analyses et prises de décision.</li><li>Assurer un suivi régulier des résultats et mettre en place des actions permettant d’améliorer la performance de l’hôtel.</li></ul><p>Profil recherché</p><br><ul><li>Formation supérieure en <strong>Revenue Management, Hôtellerie, Commerce, Gestion ou domaine similaire</strong>.</li><li>Expérience confirmée en Revenue Management, idéalement dans un hôtel 4 ou 5 étoiles.</li><li>Excellente maîtrise des outils d’analyse et d’Excel.</li><li>Bonne connaissance des systèmes hôteliers, outils Revenue Management et plateformes de distribution.</li><li>Solides capacités analytiques et excellente compréhension des indicateurs de performance hôtelière.</li><li>Esprit stratégique, rigueur et capacité d’anticipation.</li><li>Excellentes capacités de communication et de collaboration.</li><li>Orientation résultats et sens commercial.</li><li>Maîtrise du <strong>français et de l’anglais</strong> ; la connaissance d’autres langues constitue un atout.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as an E-commerce Content Manager today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Build and maintain landing pages in Makaira using existing page-builder elements; Structure and enrich page content — copy, images, video — within approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text; Keep up with evolving tools and technology in the e-commerce content space.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of hands-on experience in e-commerce content management, copywriting, or landing page creation; Experience working with e-commerce platforms (e.<br>g. Shopify, Magento, Makaira, or similar); Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive E-commerce Content Manager who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p> <strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br> <br> <br> Job : <p>The Mobile and Internet Testing Department ensures the handling of anomalies related to commercial launches of Orange France offers and thus contributes to the quality loop of the catalogs.</p><br><br><p><br>The activity consists of managing production anomalies, from request reception to capitalization, including correction if necessary for the Internet and Mobile scope.<br>The activity concerns all anomalies from a commercial launch and is divided into 2 periods: VSR and Post T3.</p><br><br><p><br>Requests arrive either via a "tempo" tool or by email:</p><br><br><ul><li>Qualify the request to ensure it is indeed an anomaly: find the marketing brief, the catalog, the transverse modeling manager (RMT) who handled the request</li><li>Track the request in the tempo tool (or in sharepoint for now) and assign it to the RMT concerned with the fix</li><li>Respond to the requester to acknowledge receipt of their request</li><li>Ensure that requests are being processed, monitor, and if necessary, follow up to meet deadlines</li><li>Organize and lead meetings with various stakeholders on the subject if needed</li><li>Manage the commercial launch bridge and the VSR bridge during the 15 days following the collection launch.</li><li>Send the daily report</li><li>Participate in billing meetings (every 15 days) and Soft follow-up meetings (every week)</li><li>Participate in the Parameterization committee or lead the meeting if necessary</li><li>Manage catch-up work if needed</li><li>Ensure the ticket is correctly filled out once the fix has been deployed</li><li>Inform the requester of the incident so they can validate the fix</li><li>Organize the review meeting with partners before the final milestone</li><li>Organize the transfer of pain points during the final milestone of the collections and monitor their evolution</li><li>Propose areas for improvement by identifying P0, reiterated, or recurring anomalies</li><li>Participate in the capitalization meeting</li><li>Participate in the steering committee</li><li>The team manages tests on the day of the commercial launch and coordinates various stakeholders, writes the report, and escalates anomalies on the VSR bridge</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Hotel Operations. <br>The role will provide executive oversight of the Rooms, Food &amp; Beverage, and culinary divisions, ensuring operational excellence, cross-functional alignment, and the continued delivery of Ritz-Carlton standards across the resort.<br>Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years' experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in business administration, Hotel and Restaurant Management, or related major; 2 years' experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes service issues and identifies trends.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>Managing Revenue Goals<br>• Monitors hotel operations sales performance against budget.<br>• Reviews reports and financial statements to determine hotel operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy &amp; rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Leading Operations and Department Teams<br>• Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role. </p><br><br> <br> Job : <p>Reporting to the Reproduction and Breeding Manager, your main mission will be to contribute to the execution of the roadmap regarding genetic improvement and performance by supervising all processes related to equine health and reproduction.</p><br><br><p>As such, your main activities will be:</p><br><br><p><strong>Implementation of Equine Reproduction Objectives in Technical and Administrative Aspects and Horse Health for the Company</strong><br>- Ensure compliance with reproduction procedures to guarantee the quality and conformity of practices.<br>- Provide close gynecological monitoring of mares at the Stud Farm's reproduction center, ensuring their well-being and health.<br>- Guarantee the smooth running of the breeding season at the Stud Farm and in the reproduction centers in your region.<br>- Actively participate in organizing the allocation of resources, whether qualified personnel or stallions, within the reproduction centers affiliated with the Stud Farm.<br>- Ensure the completeness and accuracy of documentary databases in information systems, guaranteeing efficient information management.<br>- Maintain vigilant monitoring of supplies and quality of stocks related to reproduction, ensuring that necessary resources are available to support ongoing operations.<br><strong>Monitoring Horse Health and Well-being</strong><br>- Establish and follow a sanitary prophylaxis calendar to ensure preventive health of horses.<br>- Develop and monitor the feeding program, including distribution, to maintain adequate and balanced nutrition.<br>- Establish and monitor a farriery program to maintain the health of horses' hooves and feet.<br>- Provide curative treatments as needed to ensure the recovery of sick or injured horses.<br>- Supervise and follow up on interventions by contracted veterinarians to ensure appropriate medical care.<br>- Ensure the monitoring of supplies and the quality of stocks related to the management of stables and horses to maintain necessary resources.<br>- Establish and monitor a horse training program to ensure their physical condition, training, and well-being.<br><strong>Reporting and Performance Monitoring</strong><br>- Monitor reproduction indicators, collecting data and analyzing the performance of reproduction processes.<br>- Generate periodic reports on reproduction, providing quantitative information and trend analysis.<br><strong>Team Management</strong><br>- Supervise, lead, develop, and manage the performance of the team.</p><br><br> <br> Required profile : <p>As a potential candidate, you:</p><br><br><ul><li>Are a veterinarian by training with proven experience, ideally in the equine world;</li><li>Manage equine reproduction;</li><li>Have knowledge of reproduction and insemination procedures;</li><li>Manage horse feeding and the stables for breeding stallions;</li><li>Manage teams and drive performance;</li><li>Are results-oriented;</li><li>Are rigorous and have organizational skills.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Capgemini Engineering</strong> is characterized by a strong <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its operations. A close management approach supports guidance, empowerment and talent development within a caring environment. This dynamic is reinforced by a significant <strong>innovation dimension</strong>, encouraging creativity, initiative and experimentation to deliver high-value solutions. It is also supported by a structured <strong>organizational foundation</strong> ensuring rigor and reliability, while a more moderate <strong>competitive component</strong> sustains a balanced performance mindset. </p><br><br> <br> Job : <p>We are looking for a <strong>Technical Manager IVI Infotainment &amp; Connectivity</strong> to lead technical teams working on strategic projects related to embedded systems, infotainment, and vehicle connectivity.</p><br><br><p>You will be the technical and managerial point of contact for a multidisciplinary team and will ensure communication with clients, suppliers, and various project stakeholders. This position requires solid technical expertise in IVI/Connectivity systems as well as excellent leadership and team management skills.</p><br><br><br><p><strong> - Your main responsibilities:</strong></p><br><br><br><ul><li>Lead and coordinate the activities of a technical team dedicated to Infotainment &amp; Connectivity projects.</li><li>Provide technical and methodological leadership for the team.</li><li>Define priorities, oversee workload, and ensure deadlines and quality of deliverables are met.</li><li>Support engineers and technical leads in resolving critical issues and technical escalations.</li><li>Track performance indicators (KPIs), project risks, and associated action plans.</li><li>Participate in client governance committees and report on the progress of activities.</li><li>Manage interactions with suppliers and coordinate related technical actions.</li><li>Contribute to the integration, coaching, and skills development of employees.</li><li>Deploy best development practices and implement continuous improvement actions.</li></ul> <br> <br> Required profile : <p>A <strong>Master's degree (Bac +5) in Electronics, Embedded Systems, or Embedded Software</strong> is required.</p><br><br><p>Professional experience of <strong>7 years or more</strong> is expected, ideally in technical leadership roles.</p><br><br><p>To excel in this role, you possess significant expertise in:</p><br><br><ul><li><strong>Project Management</strong>, enabling you to successfully complete complex initiatives.</li><li><strong>Research and Development (R&amp;D)</strong>, with the ability to innovate and define technological directions.</li><li><strong>IT and Electronics</strong>, allowing you to deeply understand the technical challenges of IVI and connectivity.</li><li>Proven skills in <strong>team management</strong> and <strong>communication</strong> are also essential.</li></ul><p>If you are passionate about technological innovation and your profile matches these expectations, apply now!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>We are looking for an " IT Project Management and Steering Manager " profile with 3 or more years of experience in the IT field.</p><br><br><p>Main responsibilities:</p><br><br><p>• Define the scope of projects assigned: objectives, scope, deliverables, schedule, organization, budget, and risk analysis.<br>• Gather and analyze business needs and translate them into requirements and functional specifications.<br>• Participate in the development of consultation documents, the awarding process, and the supervision of IT contract execution.<br>• Manage project execution: track progress, manage milestones and deliverables, make decisions through technical and steering committees.<br>• Lead IT system planning and master plan (SDSI), dematerialization projects, as well as integration and evolution of integrated management solutions (ERP/SAP).<br>• Ensure the monitoring of maintenance, support, and application maintenance contracts for deployed solutions, as well as managing evolution requests.<br>• Act as the project management contact for SRMs for projects carried out for their benefit and support change management with regional teams.<br>• Ensure the consistency of projects with the IT strategy and current governance, security, and architecture principles.<br>• Produce dashboards and reports on progress, risk analysis, and results measurement, and ensure knowledge capitalization related to IT projects.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><strong>Education and required skills:</strong></p><br><br><p>• State Engineer diploma (or equivalent) or "BAC+5" State diploma in information systems, computer science, or similar.<br>• Significant experience (minimum 3 years) in steering and managing information system development, integration, or transformation projects.<br>• Proven experience in implementing and evolving integrated management software, particularly SAP (scoping, design workshops, configuration, data migration, testing, and maintenance).<br>• Proficiency in project management methodologies (classic and agile) and planning and tracking tools.<br>• Ability to manage a multi-project portfolio, considering the volume and diversity of initiatives.<br>• Knowledge of software development and testing tools and methodologies to ensure the quality of integrated solutions.<br>• Ability to work in close collaboration with other departments to integrate solutions and ensure their proper functioning.<br>• Ability to adapt to technological changes.<br>&nbsp;</p><br><br><p><strong>Desired personality traits:</strong></p><br><br><ul><li>Organizational skills and rigor.</li><li>Integrity and availability.</li><li>Analytical skills and autonomy.</li><li>Teamwork skills.</li><li>Excellent written and oral communication skills.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Safran Nacelles</strong> operates within a <strong>predominantly organization-driven culture</strong>, where structured processes, reliability and quality standards are key drivers of performance. The company relies on a highly disciplined environment that values analytical thinking, compliance and operational efficiency. This solid framework is complemented by a <strong>strong cooperative dimension</strong>, encouraging teamwork, trust and supportive management practices. A <strong>moderate innovation mindset</strong> supports continuous improvement, while competitive dynamics remain a secondary aspect of the culture. </p><br><br> <br> Job : <p>Reporting hierarchically to the UAP Manager, you will be responsible for:</p><br><br><p><strong>Producing:</strong></p><br><br><ul><li>Organizes and manages their department, and in particular, publishes the standard documents outlining the distribution of tasks and responsibilities within their team;</li><li>Establishes workload forecasts in line with program requirements and ensures their execution;</li><li>Maintains constant communication with support functions to integrate their sector's actions into their activities, in order to meet requirements and anticipate events;</li><li>Monitors operating budgets and productivity parameters to meet economic objectives for hourly rates;</li><li>Provides their teams with the necessary support to resolve complex or difficult cases;</li><li>Ensures the training and retraining of their personnel on technical evolutions and ensures they are correctly applied;</li><li>Implements general work tools and methods to increase the effectiveness of actions (cost, deadlines, quality, safety, and environment);</li><li>Maintains constant contact with other sectors of the Unit to optimize methods, resources, and the organization of manufacturing, treatment, and inspection sites in a timely manner;</li><li>Reports on the work of their department, and if necessary, prepares a report on major events;</li><li>Leads a continuous improvement process for all personnel by actively participating in the Unit's action plan;</li><li>Implements and maintains a balanced scorecard for all activities in their sector.</li></ul><p><strong>Managing with Quality:</strong></p><br><br><ul><li>Participates in the implementation of the Quality Management System (EN9100).</li></ul> <br> <br> Required profile : <ul><li>Holds an Engineering degree with proven experience in a similar role;</li><li>Good knowledge of mechanics;</li><li>Good knowledge of team management;</li><li>Perfect command of the French language, both written and spoken;</li><li>Proficient in Excel and PowerPoint;</li><li>Knowledge of SAP ERP is a plus.<br>&nbsp;</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join a major player in the <strong>Insurance / Brokerage</strong> sector as a <strong>CX &amp; Digital Transformation Manager</strong>. If you want to shape the future of customer experience and lead innovative digital transformation projects, this opportunity in <strong>Casablanca</strong> is for you. Your mission will be to define and orchestrate the overall customer experience strategy, in line with digitalization initiatives, to strengthen our market position.</p><br><br><p>The main goal is to significantly improve our customers' satisfaction and loyalty through a smooth and personalized omnichannel experience. It also involves accelerating our digital transformation by identifying and implementing technologies and processes that will optimize our operations and offer new value propositions.</p><br><br><p>Your responsibilities will cover a wide range of strategic and operational activities. You will be asked to:</p><br><br><ul><li>Design and deploy the overall CX strategy by mapping customer journeys and identifying friction points.</li><li>Lead digital transformation projects, from ideation to implementation, ensuring alignment with business objectives.</li><li>Analyze customer data to extract actionable insights and guide decision-making.</li><li>Collaborate closely with marketing, sales, IT, and operational teams to ensure a coherent approach.</li><li>Implement and monitor key performance indicators (KPIs) related to CX and digitalization.</li><li>Supervise technological and competitive intelligence to anticipate market changes.</li><li>Manage the budget allocated to CX and digital initiatives.</li><li>Promote a customer-centric culture within the organization.</li></ul> <br> Required profile : <p>A <strong>Master's degree (Bac +5) or higher</strong> is required, ideally with a recognized specialization in <strong>Project Management, Studies, R&amp;D, or Marketing</strong>.</p><br><br><p>With <strong>10 to 20 years</strong> of proven experience, ideally gained in the insurance or brokerage sector, you have proven expertise in managing complex digital transformation projects and improving customer experience.</p><br><br><ul><li>Excellent understanding of CX challenges and digital methodologies.</li><li>Proficiency in data analysis and CRM tools.</li><li>Proven skills in project management and team leadership.</li><li>Ability to define a strategic vision and translate it into concrete action plans.</li><li>Exceptional interpersonal and communication skills to unite stakeholders.</li><li>Results-oriented with a strong ability to adapt in a fast-evolving environment.</li><li>Proficiency in French and English, both spoken and written.</li></ul><p>If your background matches this description and you are ready to take on this exciting challenge, don't wait to apply.</p><br><br> <br><br> </div>