Navigation Officer Jobs in Morocco
750 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Sales Executive at Glovo, you will be on the front lines, driving our growth in Morocco. You will be responsible for identifying, pitching, and signing up the best local specialty partners ( Bakeries, Butcheries, Sweets ect..), becoming a key representative of our sales team and a vital part of our city's success.</p><p>THE JOURNEY</p><ul><li>Seal partnerships with the best leads, always aligned with the company s goals</li><li>As owner of Glovo s revenue, ensure all deals meet the required profitability in your country</li><li>Build long-term partnerships and ensure a fast and smooth onboarding process for restaurant partners</li><li>Keep your pipeline updated daily, with a focus on specialities partners as the primary acquisition target</li><li>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop, and make a difference</li><li>Conduct regular field trips to visit t prospects (pitching, negotiating, closing deals)</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2+ years of experience in B2B Sales, with a strong focus on the food and restaurant industry Key contacts within the restaurant industry are a plus Full professional level in the local language and fluency in English and French is a must A hunter mentality always striving to exceed targets and drive growth A relentless drive to make the impossible happen Strong familiarity with CRM tools (Salesforce preferred) and a fast learner Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b><br><font dir="auto" ><font dir="auto" >YOUR MISSION </font></font></b><br><font dir="auto" ><font dir="auto" >The Procurement Specialist is responsible for ensuring the execution of orders for products and services necessary for the smooth operation of SUEZ Morocco's activities. They guarantee the availability of goods within the required timeframes, quantities, and under optimal cost conditions, while respecting internal procedures and contractual commitments. They use the Business Central ERP system for managing and tracking supplies. </font></font><br><font dir="auto" ><font dir="auto" >Main Responsibilities: </font></font><br><font dir="auto" ><font dir="auto" >Processing Supply Requests: </font></font><br><font dir="auto" ><font dir="auto" >Analyze the needs expressed by requesting departments through Business Central. </font></font><br><font dir="auto" ><font dir="auto" >Verify the compliance of requests with framework agreements and purchasing procedures. </font></font><br><font dir="auto" ><font dir="auto" >Prepare and send purchase orders to selected suppliers. </font></font><br><font dir="auto" ><font dir="auto" >Monitor internal approvals according to established authorization channels. </font></font><br><font dir="auto" ><font dir="auto" >Place purchase orders and ensure their follow-up until delivery. </font></font><br><font dir="auto" ><font dir="auto" >ERP update and reporting: </font></font><br><font dir="auto" ><font dir="auto" >Ensure the creation and updating of item records in the ERP system in accordance with internal procedures. </font></font><br><font dir="auto" ><font dir="auto" >Enter and update supply data in Business Central (receipts, lead times, costs). </font></font><br><font dir="auto" ><font dir="auto" >Produce order tracking reports and performance indicators (service rate, on-time delivery, anomalies). </font></font><br><font dir="auto" ><font dir="auto" >Participate in periodic inventories and accounting reconciliations. </font></font><br><font dir="auto" ><font dir="auto" >Supplier relations: </font></font><br><font dir="auto" ><font dir="auto" >Ensure smooth communication with suppliers to guarantee compliance with contractual terms. </font></font><br><font dir="auto" ><font dir="auto" >Contribute to securing supplies by anticipating needs and proposing alternatives </font></font><br><font dir="auto" ><font dir="auto" >; evaluate supplier performance (quality, costs, lead times, service) and contribute to maintaining long-term relationships. </font></font><br><font dir="auto" ><font dir="auto" >Adhere to internal procedures and continuous improvement: </font></font><br><font dir="auto" ><font dir="auto" >Apply internal control procedures and rules regarding purchasing and supply. </font></font><br><font dir="auto" ><font dir="auto" >Participate in the continuous improvement of purchasing processes by proposing optimization actions . </font></font><br><font dir="auto" ><font dir="auto" >Participate in internal and external audits. </font></font><br><br><font dir="auto" ><font dir="auto" ><b>YOUR PROFILE </b></font></font><br><font dir="auto" ><font dir="auto" >Education: </font></font><br><font dir="auto" ><font dir="auto" >Bachelor's degree (or equivalent) in Purchasing Management, Supply Chain, or a related </font></font><br><font dir="auto" ><font dir="auto" >field Experience: </font></font><br><font dir="auto" ><font dir="auto" >2 years of experience as a Procurement Specialist or in a similar role </font></font><br><font dir="auto" ><font dir="auto" >Skills: </font></font><br><font dir="auto" ><font dir="auto" >Mastery of the procurement/purchasing process </font></font><br><font dir="auto" ><font dir="auto" >Basic knowledge of logistics, transportation, and inventory management </font></font><br><font dir="auto" ><font dir="auto" >Proficiency in Microsoft Office (Excel, Word) </font></font><br><font dir="auto" ><font dir="auto" >Rigor and organization </font></font><br><font dir="auto" ><font dir="auto" >Responsiveness and prioritization skills </font></font><br><font dir="auto" ><font dir="auto" >Strong interpersonal and negotiation skills </font></font><br><font dir="auto" ><font dir="auto" >Good knowledge of Business Central (+) </font></font><br><font dir="auto" ><font dir="auto" >BU: International - Africa </font></font><br><br></div></section>
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Company culture : <p><strong>HUIR – International University Hospital of Rabat</strong> operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong <strong>innovation dimension</strong>, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role.
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<br> Job : <p>We are looking for a meticulous and organized <strong>Billing and Shipping Clerk</strong> to handle billing operations and ship files to paying entities.</p><br><br><p>He/She will ensure the compliance of files, adherence to current procedures, and the quality of transmitted information to guarantee reliable and efficient processing of care services. He/She will manage and track billing and file shipping operations, in compliance with internal procedures and the requirements of paying entities.</p><br><br><p><strong>Responsibilities:</strong></p><br><br><p><strong>Billing</strong></p><br><br><ul><li>Prepare and issue invoices for medical and hospital services.</li><li>Verify the compliance of administrative and medical information required for billing.</li><li>Check the consistency between services recorded in the HIS and billing data.</li><li>Apply current rates and agreements (CNOPS, CNSS, mutual insurance, etc.).</li></ul><p><strong>File Shipping</strong></p><br><br><ul><li>Compile files intended for paying entities.</li><li>Verify the completeness of supporting documents before shipping.</li><li>Prepare and ensure the timely dispatch of files.</li><li>Ensure traceability and follow-up of shipped files until their settlement.</li></ul><p><strong>Control and Follow-up</strong></p><br><br><ul><li>Identify discrepancies, rejections, or missing documents.</li><li>Participate in processing returns and requests for additional information.</li></ul> <br> Required profile : <ul><li>Associate's or Bachelor's degree (Bac+2 to Bac+3) in management, accounting, administration, secretarial studies, or a related field.</li><li>Significant experience (3 years or more) in billing, file shipping, or a related field.</li><li>Experience in the healthcare sector is a major asset.</li><li>Experience in hospital billing, management of approval files, or shipping is a major asset.</li><li>Proficiency in computer and office software.</li><li>Good listening skills and responsiveness to the needs of patients and external partners.</li><li>Good knowledge of hospital billing procedures.</li><li>Good knowledge of approval file shipping procedures.</li><li>Knowledge of medical coverage organizations and associated agreements.</li><li>Proficiency in office software (Word, Excel, Outlook).</li><li>Good knowledge of Hospital Information Systems (HIS).</li><li>Ability to read and interpret medico-administrative data.</li><li>Rigor, organizational skills, and autonomy.</li><li>Interpersonal and pedagogical skills.</li><li>Stress resistance, adaptability.</li><li>Functional and operational versatility.</li><li>Team spirit and responsiveness.</li><li>Sense of responsibility and adherence to deadlines.</li><li>Autonomy and responsiveness in file processing.</li><li>Interpersonal and communication skills.</li></ul> <br><br> </div>
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<b>Job Purpose</b> <br><p><span><span><span><span><span><span><span>To support the <span>Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience</span> ensuring productivity is in line with set measures and company’s adopted policies and procedures.</span></span></span></span></span></span></span></p><br><br><b>Key Result Responsibilities</b> <br><ol><li><span><span><span><span><span>Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards. </span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company. </span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Provides accurate information about the company’s products and services; processes travel bookings, modifications and cancellations on reservations. </span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Handles customers’ complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Promotes the company’s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.</span></span></span></span></span></li></ol><br><br>.
<br><ol><li><span><span><span><span><span>Demonstrates thorough understanding of the Contact Center core activities & functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity. </span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</span></span></span></span></span></li></ol><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span><span><span><span>High School/Diploma or equivalent.</span></span></span></span></li><li><span><span><span><span>Capable of using technology systems and tools such as Microsoft Office.</span></span></span></span></li><li><span><span><span><span>Good in English ,Frensh & Arabic Languages .</span></span></span></span></li><li><span><span><span><span>No hearing or articulatory problems.</span></span></span></span></li></ul><br><b>Work Experience</b> <br><ul><li><span><span><span><span><span>No previous experience is required for this role; any experience would be treated as an advantage.</span></span></span></span></span></li><li><span><span><span>Capability of understanding market trends and channeling them leading to effective customer care solutions</span></span></span></li><li><span><span><span><span><span>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of understanding customers’ problems and direct them in the right channel.</span></span></span></span></span></li><li><span><span><span><span><span>Ability to work for long hours and under pressure.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</span></span></span></span></span></li><li><span><span><span><span><span>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</span></span></span></span></span></li></ul><br><br> </div>
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<br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency.
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<br> Job : <p><span>To strengthen our IT recruitment team, we are looking for an IT Tech Sourcer whose mission will be to assist and support recruiters in finding and identifying IT talent (Developers, Scrum Masters, Project Managers, System Support Engineers, Security Architects, Product Owners, Quality Analysts, etc.).</span></p><br><br><p><span>As part of an agile team that promotes collaboration and complementarity, you will have the opportunity to deepen your practical knowledge in identifying profiles, approaching them, and pre-evaluating them, and assembling the standard application file to be sent to the Hiring Manager.</span></p><br><br><br><p><span>Below is a non-exhaustive list of your missions:</span></p><br><br><ul><li><span>Identify profiles to recruit through meetings with Hiring Managers and recruiters</span></li><li><span>Post job ads on all specialized job boards</span></li><li><span>Conduct talent searches through LinkedIn search</span></li><li><span>Develop new sourcing methods</span></li><li><span>Ensure the creation and expansion of an active database of qualified candidates</span></li><li><span>Act as a partner to recruitment managers in the search, identification, and qualification of profiles</span></li></ul><br> <br> <br> Required profile : <strong>Job Offer Description</strong><br><p><span>To strengthen our IT recruitment team, we are looking for an IT Tech Sourcer whose mission will be to assist and support recruiters in finding and identifying IT talent (Developers, Scrum Masters, Project Managers, System Support Engineers, Security Architects, Product Owners, Quality Analysts, etc.).</span></p><br><br><p><span>As part of an agile team that promotes collaboration and complementarity, you will have the opportunity to deepen your practical knowledge in identifying profiles, approaching them, and pre-evaluating them, and assembling the standard application file to be sent to the Hiring Manager.</span></p><br><br><br><p><span>Below is a non-exhaustive list of your missions:</span></p><br><br><ul><li><span>Identify profiles to recruit through meetings with Hiring Managers and recruiters</span></li><li><span>Post job ads on all specialized job boards</span></li><li><span>Conduct talent searches through LinkedIn search</span></li><li><span>Develop new sourcing methods</span></li><li><span>Ensure the creation and expansion of an active database of qualified candidates</span></li><li><span>Act as a partner to recruitment managers in the search, identification, and qualification of profiles</span></li></ul><br><strong>Required Skills and Experience</strong><br><ul><li>A minimum of 6 months of experience as an IT Talent Acquisition Sourcer within a multinational group or a specialized recruitment agency</li><li>Fluency in English is a must</li><li>Proficiency in boolean search techniques for candidates through LinkedIn and other platforms</li><li>A good team player, who knows how to position themselves within a team and add value</li><li>An organized, collaborative, and dynamic person</li><li>A desire to grow in the IT recruitment field</li></ul><br> <br><br> </div>
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<span>By 2050, 70% of the world's population, approximately 7 billion people, will live in cities! The efficiency and safety of rail traffic, the backbone of land transport, as well as the comfort provided to travelers, are major challenges. Together, let's design intelligent transportation systems for future generations now. #SIEMENSMOBILITY Your Roadmap As an Onshore Document Controller (DC), you are responsible for the local (onshore) efficient coordination, control, and follow-up of project documentation activities, under the governance of the offshore Document Manager and in alignment with contractual requirements, project procedures, and Document Management processes defined by the offshore Document Manager (DM) and PMO. You support the project team by ensuring that documents are correctly prepared, submitted, tracked, and distributed, acting as the primary interface between onshore stakeholders and the offshore Document Management team. Your main responsibilities are: Act as the onshore focal point for all Document Management topics Ensure alignment with processes, tools, and rules defined by the offshore DM and PMO Support the implementation and enforcement of the Document Management Plan Perform formal checks of project documents before submission (format, completeness, templates, numbering, metadata) Ensure documents comply with contractual and customer requirements Verify document versioning, status, and traceability Manage onshore document submissions to customers and partners in coordination with offshore DM Ensure correct registration, transmittal, and tracking in the EDMS Support internal and external distribution of documents Support the maintenance of the Project Document List (PDL) in coordination with offshore DM Monitor document workflows, deadlines, and review cycles (comments, approvals) Follow up with onshore stakeholders to ensure timely document delivery Interface with engineering, project management, quality, and configuration management teams onshore Coordinate document-related inputs and responses with the offshore Document Management team Support resolution of document-related issues and escalations Provide regular status updates on document progress, delays, and risks Track comments, responses, and approval status Contribute to project reporting as required by PMO Support onboarding of project team members on document processes and tools Provide guidance on document templates, naming conventions, and workflows Ensure adherence to defined procedures and standards Ensure compliance with Siemens standards, customer requirements, and project procedures Support audits and ensure proper document archiving and traceability Assist in maintaining consistency and standardization across all project documentation Keys to Success At least 5-7 years of experience in a similar role Proficiency in MS Office tools (Excel, PowerPoint, Word, Outlook) and collaboration platforms (e.g. SharePoint, Teams) Ability to manage project documentation, trackers, and reporting tools Administration skills Be thorough and pay attention to detail Able to work well with others Customer service skills Able to use your initiative Listening, writing, speaking, and reading skills in English and French; Spanish is a plus. Able to accept criticism and work well under pressure Flexible and open to change Why board with us? Join a global leader in technological innovation. Thrive in a dynamic and multicultural environment. Develop your skills within passionate teams. Participate in international projects. Benefit from training opportunities and career development. Siemens recruits and recognizes all talents Join us!</span> </div>
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Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br>
Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br>
This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br>
<strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry.
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<br> Job : <p><u><strong>Job purpose:</strong></u></p><br><br><p>To support the Contact Center section across the entire network by handling customers' inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers' experience ensuring productivity is in line with set measures and company's adopted policies and procedures.</p><br><br><p><u><strong>Key Result Responsibilities:</strong></u></p><br><br><ul><li>Handles customers' enquiries, requests and complaints in a positive effective manner whilst ensuring company's branding and corporate image are reflected in a positive manner and as per approved quality standards.<br> </li><li>Responds to customers' incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.<br> </li><li>Provides accurate information about the company's products and services; processes travel bookings, modifications and cancellations on reservations.<br> </li><li>Handles customers' complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.<br> </li><li>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.<br> </li><li>Promotes the company's products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.<br> </li><li>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.</li><li>Demonstrates thorough understanding of the Contact Center core activities & functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.<br> </li><li>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity.<br> </li><li>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.<br> </li><li>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</li></ul> <br> Required profile : <p><u><strong>Qualifications:</strong></u></p><br><br><ul><li>High School/Diploma or equivalent.</li><li>Capable of using technology systems and tools such as Microsoft Office.</li><li>Good in English ,Frensh & Arabic Languages .</li><li>No hearing or articulatory problems.</li></ul><p><u><strong>Work experience:</strong></u></p><br><br><ul><li>No previous experience is required for this role; any experience would be treated as an advantage.</li><li>Capability of understanding market trends and channeling them leading to effective customer care solutions</li><li>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</li><li>Capable of understanding customers' problems and direct them in the right channel.</li><li>Ability to work for long hours and under pressure.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul> <br><br> </div>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a L2 Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails, phone calls and chats; Take ownership of technical issues reported by customers and triage them as needed; Analyze and resolve customer inquiries containing technical issues or feedback; Follow procedures for proper escalation to relevant internal teams and key stakeholders; Maintain accurate records of failures, maintenance activities, and bugs; Contribute to and maintain the company’s support knowledge base and related documentation; Ensure compliance with the company’s Service Level Agreements (SLAs); What you need to succeed in this role: Excellent English communication skills (C1 for both spoken and written) ; At least 1–2 years of proven experience in a Technical Support Engineer or Product Support Engineer role; Hands-on experience with Windows and Linux operating systems; Tech-savvy with hands-on experience in hardware troubleshooting; Solid understanding of hardware and software interactions; Experience working with logs and performing data analysis; Strong troubleshooting and problem-solving abilities; Customer-oriented and responsible attitude; Excellent interpersonal skills; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with UAV/UAS systems; Hands-on experience with network-related architecture and cloud-based systems; Experience with and understanding of firewalls and port configuration.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.<br> Internal code: 37Z</span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>
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<p><span><strong>AXA ASSURANCE MAROC</strong> recrute pour le compte de sa <strong>Direction Développement, Réseaux & Marché Particuliers </strong>un/une <strong>PMO</strong> :</span></p><br><p><span><strong><u>Mission du poste : </u></strong></span></p><br><p><span>Rattaché à la Direction Développement Commercial et Animation Réseaux, le PMO accompagne le pilotage de l’activité et des initiatives stratégiques, des projets de transformation et du portefeuille de projets de la Direction. </span><br><span>Il aide à la prise de décision en réalisant des analyses, des études d'opportunité et des business cases, tout en assurant le suivi de la performance des actions engagées.</span></p><br><p><span><strong><u>Activités du poste :</u></strong></span></p><br><p><span> <strong>Transformation et gestion de projets</strong></span><br><span>• Piloter ou coordonner les projets internes et transverses pour la Direction ;</span><br><span>• Structurer les projets, définir les feuilles de route et suivre leur exécution ;</span><br><span>• Assurer le suivi de l’avancement, des risques, des dépendances et des arbitrages nécessaires ;</span><br><span>• Coordonner les différentes parties prenantes internes et externes ;</span><br><span>• Animer les instances de gouvernance et les comités de pilotage ;</span><br><span>• Assurer le suivi budgétaire des projets et le respect des objectifs qualité, coûts et délais ;</span><br><span>• Accompagner les actions de conduite du changement et de communication associée aux projets.</span></p><br><p><br><span><strong>Pilotage stratégique et aide à la décision</strong></span><br><span>• Réaliser des analyses, études d’opportunités et diagnostics ;</span><br><span>• Construire des business cases et évaluer les impacts financiers, commerciaux et opérationnels des initiatives envisagées ;</span><br><span>• Préparer les supports de décision destinés aux Comités ;</span><br><span>• Identifier les leviers de croissance, d’amélioration de la performance commerciale et d’optimisation des processus ;</span><br><span>• Assurer le suivi des indicateurs stratégiques de la Direction et proposer des plans d’actions correctifs lorsque nécessaire.</span></p><br><p><br><span><strong>Excellence opérationnelle</strong></span><br><span>• Développer et mettre en œuvre des outils de pilotage, tableaux de bord et reportings de performance ;</span><br><span>• Formaliser les processus, référentiels et les bonnes pratiques ;</span><br><span>• Contribuer à l'amélioration continue de l'organisation et des modes de fonctionnement ; </span><br><span>• Veiller à la bonne appropriation des dispositifs mis en place par les équipes concernées ;</span><br><span>• Assurer la préparation et la conduite de l’ensemble des réunions de la direction ainsi que le suivi des décisions ;</span><br><span>• Formaliser les reportings et els rapports d’activité.</span></p><br><p><span> <strong><u>Compétences requises:</u></strong></span></p><br><p><span><u>Compétences techniques :</u></span></p><br><p><span>• Excellentes capacités d’analyse quantitative et qualitative ;</span><br><span>• Solide maîtrise des techniques de résolution de problèmes et de structuration de recommandations ;</span><br><span>• Expérience dans l’élaboration de business cases et d’analyses financières ;</span><br><span>• Maîtrise des outils de gestion de projet et de pilotage de portefeuille ;</span><br><span>• Excellente maîtrise des outils d’analyse de données (Excel, BI…) et de présentations (PowerPoint, Thinkcell…) ;</span><br><span>• Capacité à produire des livrables exécutifs.</span></p><br><p><span> <u>Compétences transversales :</u></span></p><br><p><span>• Forte capacité de synthèse et de structuration ;</span><br><span>• Esprit stratégique et orientation résultats ;</span><br><span>• Leadership et capacité à influencer sans lien hiérarchique ;</span><br><span>• Excellentes qualités de communication écrite et orale ;</span><br><span>• Autonomie, rigueur et sens de l’initiative ;</span><br><span>• Forte capacité d’adaptation et de gestion des priorités ;</span><br><span>• Capacité à évoluer dans des environnements complexes et exigeants ;</span><br><span>• Orientation Client et satisfaction Client.</span></p><br><p><span> <strong><u>Profil recherché :</u></strong></span></p><br><p><span>• Formation supérieure Bac+5 (Grande École d’Ingénieurs, de Commerce ou Université de premier plan) ; </span><br><span>• Expérience de 5 à 10 ans en cabinet de conseil en stratégie ou en transformation, ou dans une fonction de PMO stratégique, transformation ou développement ; </span><br><span>• Une expérience dans les secteurs des services financiers, de l’assurance ou de la distribution constitue un atout ;</span><br><span>• Excellente maîtrise du français et de l’anglais. </span></p><br><p><span>Si le descriptif correspond à votre profil et motivations professionnelles, merci de nous faire parvenir vos CV.</span></p><br><p><span><strong>Pourquoi rejoindre AXA Assurance Maroc ?</strong></span></p><br><ul><li><span>AXA est un des leaders de l’assurance et de la gestion d’actifs à travers le monde.</span></li><li><span>Nous aidons nos 108 millions de clients à traverser les petites et grandes difficultés de la vie.</span></li><li><span>Accéder à des opportunités de développement professionnel et de formation continue pour favoriser votre croissance au sein de notre entreprise et enrichir votre panel de compétences.</span></li><li><span>Evoluer dans une culture d'entreprise basée sur l’agilité, la performance individuelle et collective, la collaboration et l'éthique.</span></li><li><span>Être collaborateur AXA Assurance Maroc, c’est rejoindre un environnement de travail inclusif et diversifié, où chaque individu est valorisé et a la possibilité de s'épanouir.</span></li><li><span>Tous nos emplois sont ouverts aux personnes en situation d’handicap.</span></li></ul> </div>
<p>Under the overall supervision of the AVRR Project Officer and the direct supervision of the National Operation Officer, the Operation Assistant will be in charge of supporting case management and movement operations in the field (specifically through the following duties and responsibilities):</p><p>1. Conduct interviews with new applicants requesting IOM assistance and register their data using IOM relevant systems.</p><p>2. Perform airport services, such as providing custodial care of travel documentation; verifying identities and documentation, including exit permissions, visas, tickets and other items in the travel bag; assisting with airport formalities, including flight arrivals, curb-side assistance, check-in, luggage formalities, immigration procedures, security screening systems and customs clearance; escorting arriving individuals to ground transportation and departing individuals to their gates; visually confirming flights have departed; ensuring individuals with special needs or equipment receive appropriate support; and, as needed, sending notifications using relevant systems.</p><p>3. Assist individuals at IOM offices, or third-party facilities, including upon arrival with sign-in, verification of identity, orientation, food and non-food items, instructions, briefings, activities and resolution of issues; and upon departure for medical appointments, return travel or onward travel with briefings, luggage support and transition to transportation. Enter and update relevant data in the appropriate systems and ensure vulnerable individuals are assisted in a manner that ensures their safety, security and comfort; report all issues immediately to the appropriate supervisor(s).</p><p>4. Exchange correspondence with the Embassies of the countries of origin to request the issuance of travel documents.</p><p>5. Maintain contact with IOM missions in countries of origin, embassies and other essential IOM partners.</p><p>6. Contribute to the monitoring of vulnerable cases in coordination with other direct assistance programs and partner associations to facilitate integrated and effective assistance to program beneficiaries.</p><p>7. Provide regular feedback on work being accomplished to the National Operation Officer and/or supervisors and team members and keep supervisors immediately informed of any issues requiring their attention.</p><p>8. Undertake duty travel, if required, to participate in meetings or training sessions, or to escort individuals.</p><p>9. Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert the National Operation Officer or management of any non-compliance to SOPs or codes of conduct by IOM staff members or partners.</p><p>10. Perform such other duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Education : Bachelor s degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with two years of relevant professional experience; or. School diploma with four years of relevant experience.</p><p>Experience : Experience in collaborating with government authorities, national/international institutions, United Nations agencies, and non-governmental organizations. Experience working on migration or the protection of vulnerable individuals, such as victims of trafficking, unaccompanied and separated children and other vulnerable groups. Prior experience working with international humanitarian organizations, nongovernmental or governmental institutions/organizations in a multicultural setting is an advantage</p>
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Job : <p>Position:</p><br><br><p>Reporting to the Head of the HR Department, the HR Development Officer position is a versatile role. Its main responsibilities are divided according to the following tasks:</p><br><br><p>• Develop, propose, and implement the human resources development policy in terms of recruitment and mobility, career management, performance appraisal systems, and skills development;<br>• Analyze the company's human resources processes and operations;<br>• Meet with various company Managers to gather their vision and expectations regarding human resources projects;<br>• Monitor the policy for senior executives:</p><br><br><p>- Mobility and job openings<br>- Career Management<br>- Career path<br>- Performance Management<br>- Job classification and weighting</p><br><br><p>• Build the HR project(s) by highlighting the objectives, necessary resources, intervention plan, etc.;<br>• Implement projects in coordination with other HR managers (operational or functional);<br>• Ensure reporting to management on the progress of projects;<br>• Analyze obstacles encountered;<br>• Regulate and coordinate group HR development activities<br>• Conduct external monitoring of HR practices in companies of equivalent size. </p><br><br> <br> Required profile : <p>Profile sought:</p><br><br><p><br>With a Master's degree (Bac+5) in Human Resources Management, you have first experience in an HR department and have handled recruitment, training, and skills management.</p><br><br><p>Autonomy, rigor, communication skills, commitment.</p><br><br> <br><br> </div>
<p>About us Infomineo is a pioneering global AI-enhanced research company that transforms how businesses access, analyze, and act on critical intelligence. We've evolved from traditional business research outsourcing to become the strategic partner that combines cutting-edge artificial intelligence with deep human expertise. We offer 3 services to our global clients (leading consulting companies, Fortune 500 companies, and government entities): AI and Data Advisory, Next-Gen Insights and Resource Scaling. This is made possible by relying on 3 pillars of excellence: 1) 350+ industry experts spread across 5 offices (Cairo, Casablanca, Mexico City, Dubai, Barcelona), 2) Our proprietary AI orchestrator, 3) Extensive knowledge assets combining 500,000+ delivered case studies and database subscriptions. Ready to kick start your career with us?</p><p>About this role As a Senior SharePoint Consultant, you take technical ownership of the design, development, testing, packaging, and handover of modern SharePoint solutions for client engagements. You work closely with the Graphic Designer, client stakeholders, and client maintainer to translate business and design requirements into practical, secure, accessible, and maintainable SharePoint solutions. This role requires strong hands-on experience with SharePoint Online, SPFx, React, TypeScript, PnP tooling, and modern SharePoint architecture. A defining feature of the role is that the client does not provide access to their production Microsoft 365 tenant, and no client data may leave their environment. You therefore build and test solutions in our own Microsoft 365 tenant using synthetic content, then deliver deployable packages, provisioning artefacts, and runbooks that the client's maintainer can execute. The role requires greater autonomy than a standard SharePoint implementation role. You are the only SharePoint specialist in the engagement and are expected to make sound technical decisions, challenge unnecessary customization, troubleshooting without production access, and ensure that what is handed over can be successfully deployed and maintained by a non-technical client.</p><p>What will you do?</p><p>Take end-to-end ownership of the SharePoint pilot, covering the following areas:</p><p>PILOT DELIVERY</p><ul><li>Build and deliver a modern SharePoint communication site homepage in collaboration with our Graphic Designer. Implement page layouts, navigation, theming, native SharePoint web parts, and custom components.</li><li>Assess requirements critically and favor out-of-the-box SharePoint capabilities wherever they provide an appropriate solution. Push back on unnecessary custom development, particularly where custom code provides only cosmetic or marginal functional benefit.</li><li>Build reusable components, patterns, and structures that can support the subsequent rollout rather than requiring redevelopment.</li></ul><p>CROSS-TENANT BUILD & HANDOVER</p><ul><li>Maintain a working replica of the client's intended site structure within our Microsoft 365 tenant using synthetic content only.</li><li>Design solutions specifically for deployment across a tenant boundary where the development environment and client environment cannot be directly accessed.</li><li>Create and maintain portable deployment artefacts, including PnP provisioning templates, SPFx .sppkg packages, site scripts, theme JSON, configuration files, and required design assets.</li><li>Identify tenant-specific dependencies and ensure they are documented and configurable during deployment.</li><li>Anticipate differences between the development and client environments, including permissions, policies, existing branding, retention settings, app catalog configuration, and other tenant-level constraints.</li><li>Develop deployment runbooks that allow a non-technical client maintainer to deploy the solution with minimal external assistance. Include validation, troubleshooting, and rollback procedures in deployment documentation.</li><li>Support the client through deployment without directly accessing or modifying their production environment.</li></ul><p>SHAREPOINT IMPLEMENTATION & SPFX</p><ul><li>Implement modern SharePoint solutions using native SharePoint functionality wherever appropriate.</li><li>Develop production-quality SPFx web parts and extensions using React and TypeScript.</li><li>Manage the complete SPFx development workflow, including development, build, bundling, packaging, testing, and deployment preparation.</li><li>Use PnP PowerShell, provisioning templates, PnPjs, and related tooling to automate and reproduce SharePoint configurations.</li><li>Configure modern SharePoint site designs, site scripts, hub sites, navigation, page layouts, themes, and native web parts.</li><li>Use Microsoft Graph where Microsoft 365 data or functionality cannot be appropriately provided through native SharePoint capabilities. Understand API permission scopes and the administrative consent required for Microsoft Graph integrations.</li><li>Use supported SharePoint customisation approaches and avoid fragile CSS injection or unsupported techniques that may break with Microsoft updates.</li></ul><p>DESIGN FIDELITY, RESPONSIVENESS & ACCESSIBILITY</p><ul><li>Translate approved visual designs and mockups into accurate, production-quality SharePoint pages. Implement designs faithfully across spacing, typography, layouts, component states, interactions, and responsive behaviour.</li><li>Work closely with the Graphic Designer to identify technical constraints or design conflicts early and agree practical solutions.</li><li>Build responsive experiences that work effectively across desktop, tablet, and mobile form factors.</li><li>Ensure delivered pages and components meet WCAG 2.1 AA accessibility requirements. Apply appropriate semantic HTML, keyboard navigation, colour contrast, focus states, alternative text, and accessible interaction patterns.</li><li>Monitor page performance and minimise unnecessary client-side processing and impact on first render.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION & PROFESSIONAL EXPERIENCE</p><ul><li>Bachelor's or master's degree in computer science, Information Systems, Software Engineering, or a related field.</li><li>5+ years of professional experience working with SharePoint, including at least 3 years working with SharePoint Online and modern SharePoint experiences.</li><li>Proven experience delivering SharePoint intranets, communication sites, or modern digital workplace solutions.</li><li>A portfolio of delivered SharePoint intranet or communication-site projects that you can demonstrate and discuss.</li><li>Previous consulting or contract delivery experience.</li><li>Experience working with security-constrained, regulated, or otherwise restricted client environments is highly desirable.</li><li>Experience working as the primary or sole SharePoint specialist on a project is highly desirable.</li><li>Professional proficiency in English; French or another relevant client language is a plus.</li></ul><p>TECHNICAL SKILLS</p><ul><li>Strong hands-on experience with SharePoint Online modern experiences.</li><li>Strong understanding of communication sites, team sites, hub sites, site designs, site scripts, navigation, themes, page layouts, lists, libraries, and native web parts.</li><li>Proven production experience developing SPFx web parts and extensions.</li><li>Strong hands-on experience with React and TypeScript.</li><li>Experience with the complete SPFx build, bundle, package, and deployment workflow.</li><li>Solid HTML and CSS fundamentals.</li><li>Practical understanding of accessibility and experience delivering WCAG 2.1 AA-compliant interfaces.</li><li>Strong hands-on experience with PnP PowerShell.</li><li>Experience creating repeatable and maintainable provisioning processes.</li><li>Understanding of Graph API permissions, delegated/application permissions, and tenant administrator consent. Familiarity with REST APIs and authentication concepts is expected.</li><li>Good understanding of the SharePoint App Catalog and SPFx approval process. Understanding of what a tenant administrator must approve before custom code or integrations can run.</li><li>Familiarity with SharePoint permissions, application permissions, API scopes, and tenant-level configuration.</li><li>Experience in preparing deployment packages and technical documentation for administrators.</li><li>Working knowledge of Power Automate and Power Apps. Ability to recognise when Power Platform provides a simpler or more cost-effective solution than custom SPFx development. Understanding of SharePoint integration with Power Platform and associated deployment considerations.</li></ul><p>INTERPERSONAL SKILLS</p><ul><li>Comfortable taking ownership as the sole SharePoint specialist on an engagement.</li><li>Able to work independently without direct access to the client's production environment.</li><li>Strong troubleshooting skills, including the ability to diagnose issues from screenshots, logs, configuration information, and user feedback.</li><li>Excellent written communication skills, with the ability to produce precise and practical deployment documentation.</li><li>Able to teach and enable a client maintainer without assuming prior coding or SharePoint expertise.</li><li>Pragmatic and able to distinguish between genuine technical requirements and unnecessary customization.</li><li>Proactive in identifying dependencies, risks, and decisions that could affect delivery.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p><font dir="auto" ><font dir="auto" >We are looking for an assistant to support our Chief Information Security Officer (CISO) in his various tasks.</font></font></p> <p><font dir="auto" ><font dir="auto" >The ideal candidate will be organized, rigorous, and have a good understanding of IT security issues.</font></font></p> <p> <strong>Missions :</strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Note-taking:</font></font></strong><font dir="auto" ><font dir="auto" > Assist the CISO during meetings, conferences and interviews by taking accurate and complete notes.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Support:</font></font></strong><font dir="auto" ><font dir="auto" > Assist the CISO in their daily tasks, by providing logistical and administrative support.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Monitoring of actions:</font></font></strong><font dir="auto" ><font dir="auto" > Ensure the proper execution of actions decided by the CISO, making sure that deadlines and quality standards are respected.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Documentation:</font></font></strong><font dir="auto" ><font dir="auto" > Prepare, manage and archive documents related to information systems security.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Coordination:</font></font></strong><font dir="auto" ><font dir="auto" > Collaborate with internal and external teams for the implementation of security policies.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Reports:</font></font></strong><font dir="auto" ><font dir="auto" > Write regular reports on the progress of security projects, security incidents and corrective actions.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Awareness:</font></font></strong><font dir="auto" ><font dir="auto" > Participate in raising awareness and training employees on best practices in IT security.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Monitoring:</font></font></strong><font dir="auto" ><font dir="auto" > Ensuring technological and regulatory monitoring in matters of information systems security.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Education:</font></font></strong><font dir="auto" ><font dir="auto" > Bac+2/3 in computer science, information systems security, or equivalent.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Experience:</font></font></strong><font dir="auto" ><font dir="auto" > Previous experience in a similar role is an asset.</font></font></li> <li> <strong>Comp tences :</strong> <ul> <li><font dir="auto" ><font dir="auto" >Proficiency in office software (Word, Excel, PowerPoint).</font></font></li> <li><font dir="auto" ><font dir="auto" >Basic knowledge of computer security principles.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent written and oral communication skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Sense of organization and rigor.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ability to work independently and as part of a team.</font></font></li></ul></li></ul></div><p></p></section>
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Job : <p><strong>Main mission </strong>: ensure the operational management and development of marketplace channels (Website, Glovo and Marjane Mall) by optimizing the product catalog, store performance, and quality of service in order to maximize revenue on E-commerce channels.<br><strong>Missions:</strong></p><br><br><ul><li>Ensure the integration and updating of the product catalog on the different platforms, select references with high potential, and optimize the e-catalogue structure to maximize visibility and sales;</li><li>Review and organize <strong>the e-catalogue structure</strong> according to categories and sub-categories to facilitate navigation and customer experience;</li><li>Select <strong>products with high potential</strong>, <strong>suitable</strong> for each sales channel (website or marketplace);</li><li>Ensure the <strong>reliability of data</strong> by detecting and correcting synchronization anomalies between ERP and platforms;</li><li>Manage and track <strong>daily operations</strong>: openings, closings, cancellations, penalties, and disputes, in close coordination with store teams and service providers;</li><li>Ensure follow-up of new products and launches in coordination with the purchasing team;</li><li>Participate in the implementation of marketing campaigns and track <strong>their impact</strong> on revenue;</li><li>Track <strong>service quality indicators through periodic reports. </strong></li></ul> <br> <br> Required profile : <ul><li>Bachelor's degree or Master's degree (Bac+3/5) in digital marketing and e-commerce or equivalent</li><li>A first experience of at least 2 years in a similar position is appreciated.</li><li>Good command of Excel and e-commerce CMS tools like Magento.</li><li>Knowledge of Adobe Photoshop and Canva (photo editing, visual creation)</li><li>Knowledge of product SEO basics appreciated</li><li>Strong sense of detail and editorial quality (web content)</li><li>Rigor, organization, and ability to manage a large volume of references</li></ul> <br><br> </div>
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<p>Under the overall supervision of the AVRR Project Officer and the direct supervision of the National Operation Officer, the Operation Assistant will be in charge of supporting case management and movement operations in the field (specifically through the following duties and responsibilities):</p><br><br> </div>
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<strong>About Lyra</strong><br> Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be contracted by Lyra Clinical Associates.<br>
Role Overview<br>
<br>As an Affiliate, you will manage your own clinical caseload on a flexible, contractual basis. You<br>will accept cases referred by Lyra’s global corporate clients, providing short-term, goal-oriented<br>counseling to employees and their dependents. You will maintain full autonomy over your<br>practice, choosing your own hours and case volumes while benefiting from Lyra’s clinical tools,<br>administrative support, and professional training. <br> <br>
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<ul>
<li><strong>Clinical Care Delivery</strong>: Provide high-quality, short-term counseling (typically 1 to 8<br>sessions per case) to corporate employees and their families facing stress, burnout,<br>grief, relationship challenges, or mild-to-moderate anxiety and depression.</li>
<li><strong>Evidence-Based Practice:</strong> Utilize evidence-based modalities, such as Cognitive<br>Behavioral Therapy (CBT), Solution-Focused Brief Therapy (SFBT), or Acceptance and<br>Commitment Therapy (ACT), tailored to an EAP context.</li>
<li><strong>Cultural & Linguistic Adaptation</strong>: Deliver care in a culturally sensitive, empathetic<br>manner, adapting clinical frameworks to the unique cultural norms, familial structures,<br>and workplace dynamics of Senegal</li>
<li><strong>Administrative Compliance:</strong> Use Lyra's secure digital platform to manage scheduling,<br>case notes, and global data privacy compliance.</li>
</ul><br><p><b>Requirements:</b></p><br><ul>
<li><strong>Education</strong>: Minimum of Master’s degree in Clinical Psychology, Counselling Psychology or<br>Clinical Social Work</li>
<li><strong>Experience:</strong> Minimum 3 years of post-qualification clinical experience.</li>
<li>Registration: Registered with the local governing body as a psychologist, counsellor or clinical<br>social worker.</li>
<li><strong>Modality</strong>: Proven experience in short-term therapy or employee assistance programs (EAP).<br>Psychoanalytic backgrounds are welcome, but you must be able to practice brief, structured<br>interventions.</li>
<li><strong>Tech Setup:</strong> A secure, confidential space with high-speed internet for telehealth video sessions.</li>
<li><strong>Location:</strong> Must be locally based and legally authorized to practice and provide both in-person and online<br>session</li>
</ul><br><p><b>Here are some of the advantages to joining the Lyra provider network:</b></p><br><ul> <li>Connect with highly compatible clients </li>
<li>Set your own schedule, without a minimum hours requirement</li>
<li>Let Lyra clients easily book appointments with the Lyra Calendar feature, which seamlessly integrates with your calendar</li>
<li>Have peace of mind with Lyra’s 24/7 Care Navigation team for crisis support </li>
<li>Upskill your knowledge base with access to Lyra’s large collection of free and relevant CE credited courses approved by APA, ASWB, and NBCC</li>
<li>Stay in the know with a robust Help Center resources just for Lyra providers<br></li>
</ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role.
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<br> Job : <p>Reporting to the Directorate of National Stud Farms, your mission will be to take charge of all aspects of the daily life of the horses at the stud farm/Reproduction Center, thus contributing to their optimal well-being and performance.</p><br><br><p>As such, your main activities will be:<br><strong>Feeding and Nutrition</strong><br>- Distribute food according to the rationing developed by the Breeding and Reproduction Officer for each horse<br>- Ensure precise dosage of rations<br>- Water the horses when necessary in the absence of automatic waterers<br><strong>Body Care</strong><br>- Perform daily grooming of the horses under your care<br>- Perform hoof care according to the schedule and procedures established by the Breeding and Reproduction Officer<br><strong>Monitoring and Health</strong><br>- Continuously monitor the general condition of the horses<br>- React by promptly informing the stable manager or the head of the equine reproduction center or the breeding and reproduction officer in case of injury or signs of a health problem<br>- Identify and report any unusual behavior<br><strong>Veterinary Assistance</strong><br>- Collaborate closely with the veterinarian during foaling (Mares' Stud)<br><strong>Training and Activity</strong><br>- Work the horses in hand, ridden, or at liberty according to the schedule established by the stable manager/Head of Reproduction/Breeding and Reproduction Officer<br><strong>Infrastructure Maintenance</strong><br>- Regularly clean the stables<br>- Renew bedding for the comfort of the equines<br>- Maintain feeders and waterers by cleaning them<br>- Ensure the general cleanliness of the stables<br>- Ensure the maintenance of the tack according to the schedule established by the stable manager/Head of Equine Reproduction Center/Head of Breeding and Reproduction<br> </p><br><br> <br> <br> Required profile : <p>As a potential candidate:<br>- You have a qualification in animal production or equivalent, with desired experience in an equine environment.<br>- You have knowledge of reproduction, care, feeding, and genetics.<br>- You have a sense of service and cleanliness<br> </p><br><br> <br><br> </div>
<p>The Digital Marketing Manager, Organic & Web owns the execution engine for the company's owned and organic marketing channels. This hands-on individual contributor role produces and optimizes SEO and AEO content, maintains a healthy and high-converting website, runs organic social programs, and operates the company's account-based marketing platform, following a consistent rhythm of produce, publish, measure, and optimize. This role executes established strategy rather than setting it, working closely with Product Marketing, which owns ABM account selection, messaging, and Sales/SDR coordination. It does not own account or messaging strategy, paid media, or backend website engineering; it is accountable for execution quality, content and channel health, measurement, and continuous optimization.</p><p>Key Responsibilities</p><ul><li>Produce and optimize SEO content, landing pages, and on-page fundamentals (structure, metadata, internal linking, search visibility) for the company website, and optimize for citation within AI answer engines such as ChatGPT, Perplexity, and Google AI Overviews.</li><li>Maintain the keyword and topic roadmap with the growth marketing team; monitor rankings, organic traffic, content performance, and AI-citation visibility, and translate recurring SEO/AEO reviews into prioritized actions.</li><li>Execute the organic content pipeline against a predictable calendar, holding consistent quality, messaging, and brand standards, and refresh and repurpose existing content to improve performance.</li><li>Maintain a recurring website review calendar, manage CMS updates, resolve outdated content and broken links, and partner with Marketing Operations on layouts, navigation, calls to action, and landing pages to improve conversion.</li><li>Own organic social execution across active platforms drafting, scheduling, publishing, and optimizing content in a consistent brand voice and run structured A/B tests, applying learnings to content, format, timing, and engagement.</li><li>Operate the ABM platform end to end (audience creation, target-account setup, campaign build, targeting, activation, reporting), executing against Product Marketing's strategy with accurate setup, naming, and tracking.</li><li>Monitor account and campaign performance, develop and scale multi-version 1:few ad creative, and produce performance readouts that report results, insights, and next steps to Product and Growth Marketing.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Four or more years in digital, growth, or content marketing, preferably B2B or B2B SaaS.</li><li>Hands-on SEO (keyword research, topic planning, on-page optimization, internal linking, performance analysis) and familiarity with Answer Engine Optimization.</li><li>Demonstrated ability to write, edit, optimize, and publish high-quality organic content at a consistent cadence.</li><li>Working knowledge of website CMS platforms, page layout, user journeys, and conversion-rate optimization.</li><li>Experience running organic social programs and structured A/B tests.</li><li>Hands-on experience with an ABM platform (e.g., 6sense, Demandbase, Propensity) and a social media management platform (e.g., Oktopost, Sprinklr, Sprout Social).</li><li>Proficiency with GA4 and digital channel reporting, with strong analytical skills to turn data into prioritized actions.</li><li>Strong project and calendar management across multiple recurring workstreams, clear communication across cross-functional stakeholders, and a self-directed, detail-oriented, quality-focused working style.</li></ul>