Operation Manager Jobs in Morocco
2411 Jobs Found
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<b>Job Purpose</b> <br><p><span><span><span><span><span><span><span>To support the <span>Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience</span> ensuring productivity is in line with set measures and company’s adopted policies and procedures.</span></span></span></span></span></span></span></p><br><br><b>Key Result Responsibilities</b> <br><ol><li><span><span><span><span><span>Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards. </span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company. </span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Provides accurate information about the company’s products and services; processes travel bookings, modifications and cancellations on reservations. </span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Handles customers’ complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Promotes the company’s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.</span></span></span></span></span></li></ol><br><br>.
<br><ol><li><span><span><span><span><span>Demonstrates thorough understanding of the Contact Center core activities & functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity. </span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</span></span></span></span></span></li></ol><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span><span><span><span>High School/Diploma or equivalent.</span></span></span></span></li><li><span><span><span><span>Capable of using technology systems and tools such as Microsoft Office.</span></span></span></span></li><li><span><span><span><span>Good in English ,Frensh & Arabic Languages .</span></span></span></span></li><li><span><span><span><span>No hearing or articulatory problems.</span></span></span></span></li></ul><br><b>Work Experience</b> <br><ul><li><span><span><span><span><span>No previous experience is required for this role; any experience would be treated as an advantage.</span></span></span></span></span></li><li><span><span><span>Capability of understanding market trends and channeling them leading to effective customer care solutions</span></span></span></li><li><span><span><span><span><span>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of understanding customers’ problems and direct them in the right channel.</span></span></span></span></span></li><li><span><span><span><span><span>Ability to work for long hours and under pressure.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</span></span></span></span></span></li><li><span><span><span><span><span>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</span></span></span></span></span></li></ul><br><br> </div>
<p><font dir="auto" ><font dir="auto" >We are looking for a skilled and motivated Production Trainer to join our team in Ain Sebaa, Morocco. As a Production Trainer, you will play a crucial role in improving the skills and efficiency of our production staff, ensuring high-quality production and maintaining safety standards. Your responsibilities will include: developing and implementing comprehensive training programs for production staff; organizing regular training sessions on production processes, equipment operation, and safety procedures; evaluating employee performance and identifying areas for improvement; creating and updating training materials, including manuals, presentations, and online learning modules; collaborating with production managers to align training initiatives with organizational objectives; and monitoring and analyzing production metrics to identify training needs and measure program effectiveness. Ensure compliance with quality control standards and occupational health and safety regulations. Mentor new employees and provide ongoing support to existing staff. Stay informed of industry best practices and emerging manufacturing technologies. Contribute to continuous improvement initiatives within the production department.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >You hold a degree in industrial engineering, manufacturing, or a related field. You have proven experience as a production trainer or in a similar role within a production environment. You possess in-depth knowledge of production processes, methodologies, and best practices. You have a solid understanding of quality control standards and occupational health and safety regulations. You have excellent communication and presentation skills, with the ability to engage and motivate diverse groups. Skills in developing and implementing effective training programs; Strong analytical and problem-solving skills; Experience with performance evaluation and improvement techniques; Proficiency in relevant production software and tools; Ability to work collaboratively in a team-oriented environment; Excellent time management and organizational skills; Relevant certifications in production management or training (preferred); Fluency in English; knowledge of French and/or Arabic is an asset.</font></font></p>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>The Electronic Development Manager is responsible for the development of an electronic onboard component for vehicles. Developing an electronic component involves considering all factors surrounding the component.</p><br><br><p>The development of an electronic component involves several activities: from project management to validation, including specifications (hardware, software, and mechanical).</p><br><br><p>The Electronic Development Manager is THE "project manager" for their electronic component(s).</p><br><br><p>Your mission will be to define, organize, and lead the specification, design, and validation activities of one or more power modules for electric and/or hybrid vehicles, while respecting the allocated budget, project schedule constraints, and development standards.</p><br><br><p>You will be responsible for collecting requirements and ensuring their translation into specifications for various suppliers. You will have the opportunity to propose innovative technical solutions that meet the expectations of internal clients (performance, features, cost reduction, compactness...).</p><br><br><p>We expect you to be a leader for the various teams to ensure project convergence (schedule and cost control).</p><br><br><p>You will be a key member of the team, responsible for reporting to the project teams.</p><br><br><p>This position offers numerous interactions with different departments of the Company.</p><br><br><p>This role allows you to join a strategic, growing business area with many upcoming technological breakthroughs: the electric vehicle and hybridization solutions for CO² control.</p><br><br><br> <br> Required profile : <p>With a Master's degree (BAC+5) or equivalent in Electrical/Electrotechnical Engineering, you have the following skills:</p><br><br><ul><li>Development of electronic control units and modules</li><li>Management of QCDP (Quality, Cost, Delivery, Performance) for electrical/electronic parts</li><li>Supplier management</li><li>Management of software and hardware specification development</li><li>Writing of software, hardware, and mechanical design documents</li><li>Simulations</li><li>Management of component validation activities</li><li>Documentation of company databases</li><li>Writing test plans and validating test reports (environmental, safety, EMC, functional, and non-functional)</li><li>Component analysis and synthesis of test results</li><li>Synthesis and reporting to project and industrial bodies</li><li>Software calibration review</li></ul> <br><br> </div>
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Company culture : <p><strong>SGS Maroc SA</strong> operates within a <strong>predominantly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s values. A close and supportive management style encourages accountability, teamwork and strong human relationships. This people-focused approach is complemented by a <strong>solid performance-driven dimension</strong>, emphasizing results, competitiveness and customer orientation. Well-established <strong>organizational processes</strong> ensure reliability and operational efficiency, while a more limited innovation focus supports continuous improvement over time.
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<br> Job : <p><br>The Deputy Lab Manager supports the Laboratory Manager in overseeing daily laboratory operations, ensuring quality and HSE compliance, coordinating with operational stakeholders, and driving continuous improvement initiatives. The role also serves as a leadership development position, ensuring operational continuity and supporting the management of laboratory personnel.</p><br><br><p><br><u><strong>Key Responsibilities</strong></u></p><br><br><p><br>• Manage daily laboratory operations and analytical activities.<br>• Ensure effective coordination with inspection and operational teams.<br>• Drive operational excellence and continuous improvement initiatives.<br>• Ensure compliance with Quality, ISO/IEC 17025, and HSE standards.<br>• Support the Laboratory Manager and ensure operational continuity.<br>• Supervise, coach, and develop laboratory personnel.<br> </p><br><br> <br> Required profile : <p><u><strong>Education & Experience</strong></u></p><br><br><p><br>• Bachelor's or Master's degree in Chemistry, Chemical Engineering, or a related scientific discipline.<br>• 5-8 years of experience in petroleum, petrochemical, Oil & Gas laboratory testing, or a similar technical environment.<br>• 2-3 years of supervisory experience in a senior laboratory role.<br>• Strong knowledge of petroleum test methods, ISO/IEC 17025 requirements, and QA/QC practices.</p><br><br><p><br><u><strong>Technical Skills</strong></u></p><br><br><p><br>• Proficiency in petroleum laboratory instrumentation and testing techniques.<br>• Strong understanding of laboratory operations, quality management, and process improvement.<br>• Experience with LIMS and data integrity principles.<br>• Ability to coordinate effectively with operations, inspectors, and stakeholders.</p><br><br><p><br><u><strong>Soft Skills</strong></u></p><br><br><p><br>• Strong leadership, decision-making, and problem-solving abilities.<br>• Excellent communication skills in English; French is highly desirable.<br>• Ability to manage multiple priorities in a fast-paced environment.<br>• Strong sense of integrity, accountability, and professionalism.<br>• Customer-oriented mindset with commercial awareness.</p><br><br><p><br><u><strong>Desired Attributes</strong></u></p><br><br><p><br>• Strong customer focus and technical credibility.<br>• Hands-on operational leadership style.<br>• Commitment to safety, quality, and continuous improvement.<br>• Collaborative approach with cross-functional teams.<br>• Ability to work effectively in multicultural environments.</p><br><br><p><br><u><strong>Work Environment & Travel</strong></u></p><br><br><p><br>• Based primarily at the Tanger Med Laboratory with travel to SGS Morocco sites as required.<br>• Laboratory, port terminal, and client-site environment with strict adherence to SGS HSE procedures.<br>• Regular interaction with laboratory, operations, inspection, and management teams.<br>• Occasional international travel for training, audits, technical support, and projects.<br> </p><br><br> <br><br> </div>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p>
<strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br>
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<br> Job : <p>Within the Security department, you will be responsible for the technical and operational management of the implementation of cybersecurity tools and solutions in the Middle East & Africa (MEA) subsidiaries, ensuring the quality of integration, security, compliance, and adoption by local teams.<br>Main activities</p><br><br><ul><li>Coordination & technical integration (responsibility of "technical project manager")</li><li>Gather and consolidate requirements (technical, security, operational) from the internal program manager for strengthening the security posture of Middle East & Africa (MEA) subsidiaries and ensure their operational deployment in coordination with the IT and Network teams of the subsidiaries.</li><li>Produce/validate technical deliverables: HLD/LLD, architecture documents, network flows, system requirements, sizing, prerequisites.</li><li>Coordinate integration into local environments: AD/Azure AD, messaging, endpoints, network, proxies, firewalls...</li><li>Ensure compliance with Orange standards: security, architecture, naming, logging, hardening, secrets management, certificates...</li></ul><p>Deployment, testing, and go-live</p><br><br><ul><li>Define the deployment strategy (pilot, waves, rollback, change management).</li><li>Prepare and execute technical and security testing: test plans, acceptance criteria, test reports.</li><li>Supervise go-live: change windows, run coordination, incident recovery plan.</li><li>Ensure transition to operations: documentation, runbooks, skills transfer.</li></ul><p>Security, compliance, and risks</p><br><br><ul><li>Ensure compliance with Group policies and local requirements (e.g., data protection, country regulatory constraints).</li><li>Monitor cyber risks related to deployment: configuration deviations, technical debt, exposure (ports/flows), obsolescence, third-party access.</li><li>Contribute to security reviews: threat modeling (if applicable), configuration reviews, logging and retention requirements.</li></ul><p>Partner management (publishers/integrators/managed service providers)</p><br><br><ul><li>Contribute to managing interactions with suppliers of various tools/solutions to be integrated, in coordination with the internal program manager for strengthening the security posture of Middle East & Africa (MEA) subsidiaries: planning, quality, deliverables, escalations, KPIs.</li></ul><p>Subsidiary adoption & support</p><br><br><ul><li>Support local teams (IT, SecOps, network): workshops, training, support, best practices.</li><li>Adapt deployments to on-site constraints (bandwidth, inventory, obsolescence, team availability, languages).</li><li>Contribute to industrialization: models, templates, reusable standards, deployment playbooks.<br> </li></ul> <br><br> </div>
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Company culture : <p><strong>SGS Maroc SA</strong> operates within a <strong>predominantly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s values. A close and supportive management style encourages accountability, teamwork and strong human relationships. This people-focused approach is complemented by a <strong>solid performance-driven dimension</strong>, emphasizing results, competitiveness and customer orientation. Well-established <strong>organizational processes</strong> ensure reliability and operational efficiency, while a more limited innovation focus supports continuous improvement over time.
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<br> Job : <p>As part of its development, our petroleum product analysis laboratory located in Tanger Med is recruiting a chemical technician.</p><br><br><p>Reporting to: Laboratory Manager, and in functional connection with the Technical Manager</p><br><br><p>Specific responsibilities:</p><br><br><p><br>As a Chemical Technician, your main tasks will be:</p><br><br><p><br>• Perform analyses in accordance with international standards and current analysis methods (ASTM, ISO...);• Use the measurement and testing equipment provided (ICP-OES, AAS, XRF, GC, HPLC... etc) following defined operating procedures, verifying them if necessary;• Check the proper functioning of equipment and carry out necessary checks and monitoring;• Record results and all information related to the traceability of tests and samples.• Monitor stock of reagents, standards, and consumables and report any detected anomaly to the line manager;• Enter analysis results into the laboratory information management system (LIMS);• Ensure compliance with the requirements of the existing Quality Management System (ISO/IEC 17025) and HSE rules;• Maintain the laboratory and workstation in a state of cleanliness, order, and safety conforming to good practices, by applying 5S methods daily.• Ensure the management, storage, and traceability of samples within the oil bank in accordance with current procedures</p><br><br> <br> Required profile : <p>Profile sought:<br>Profile</p><br><br><p><br>• Minimum Bac + 3 degree in chemistry / analysis and quality control techniques<br>• Experience in an analysis laboratory, ideally in a petrochemical or petroleum product environment<br>• Good command of analytical techniques (GC, ICP, XRF)<br>• Proficiency in IT tools (MS Office, LIMS appreciated)<br>• A technical English level is expected (reading procedures, technical documentation, and interactions with English-speaking contacts)</p><br><br><p>Other requirements</p><br><br><p><br>• Shift work (laboratory operational 24/7)<br>• Position based in Tanger Med<br>• Driving license B desired with good driving skills<br>• Geographical mobility</p><br><br><p>Required skills</p><br><br><p><br>• Rigor and adherence to procedures<br>• Sense of quality and safety<br>• Ability to work in a team and in an industrial environment<br>• Autonomy and sense of responsibility</p><br><br><p>Personal qualities<br>• Communication techniques;<br>• Firmness and courtesy;<br>• Emotion management;<br>• Respect for deadlines;<br>• Synthesis and analytical skills.</p><br><br> <br><br> </div>
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Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role.
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<br> Job : <p>Reporting to the Commercial Department, your main mission is to manage SOREC's revenue collection process, from game registration to fund deposit, while respecting internal standards and procedures, and to ensure the replacement of the agency manager in case of absence.</p><br><br><p>As such, your main activities will be:</p><br><br><p><strong>Management of betting operations:</strong><br>- Register customer bets by controlling cash balance at the agency level<br>- Conduct unannounced checks of agency operator cash registers<br>- Control and maintain technical installations related to betting operations: terminals, odds, broadcasting<br><strong>Control of funds at the agency level:</strong><br>- Ensure the receipt/handover of funds to transporters<br>- Verify the overall consistency of end-of-day reports<br>Administrative management of the agency<br>- Prepare the cash situation, ensuring that amounts match S2A statements and verifying the accuracy of information entered into the S3K system<br><strong>Assistant role in the absence of the CDA:</strong><br>- Ensure interim management of the agency manager<br>- Take charge of important agency clients in coordination with the agency manager<br>Improvement of agency performance<br>- Propose actions to improve agency performance<br>- Ensure quality of service to customers</p><br><br> <br> Required profile : <p><strong>As a potential candidate:</strong></p><br><br><p>- You have a Bac+2/3 diploma in Management, Finance, or equivalent, with 2 to 5 years of experience, ideally in a similar role.</p><br><br><p>- You have skills in revenue management</p><br><br><p>- You have knowledge of accounting</p><br><br><p>- You have knowledge of gaming regulations</p><br><br><p>- You have knowledge of customer bet registration</p><br><br><p>- You are proficient in the various horse racing game products</p><br><br><p>- You are proficient in cash management and financial flows</p><br><br><p>- You are customer-oriented</p><br><br><p>- You are able to adhere to professional rules and procedures</p><br><br><p>- You have good communication and reporting skills</p><br><br><p>- You have a sense for detail, analysis, and precision</p><br><br><p>- You are able to withstand stress</p><br><br><p>- You are disciplined, compliant, available, and capable of behaving ethically</p><br><br><p>- You are able to work in a team and adapt to changes (creative leadership)</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a General Manager at Radisson Hotel Group, you are the orchestrator of exceptional experiences. Your role goes beyond executing the masterplan; it's about balancing strategic focus on guest experience, revenue generation, and achieving commercial results. Our hotel management team are industry experts and recognized leaders with the ability to prioritize a complex and hands-on workload, and who strive to deliver an experience that is beyond expectation - creating memorable moments for our guests. Our General Managers enjoy the challenge of running our show. It s what makes your heartbeat faster! You will balance executing and delivering the masterplan with a strategic focus on guest experience, revenue generation and achieving commercial results for our stakeholders. You will work with Heads of Department to maximize business opportunities and brand reputation, as well as ensuring adherence to legislation, due diligence requirements and managing the hotel budget. Reporting to the Regional Director, you will work proactively to ensure guest satisfaction and the smooth running of the hotel. As General Manager, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Applicants must be able to speak French and relocate to Morocco. Minimum 10 15 years of progressive hotel leadership experience, with at least 5 years as a General Manager within an upscale, luxury, or international branded hotel. Proven track record of successfully managing full hotel operations, including Rooms, Food & Beverage, Sales & Marketing, Finance, and Human Resources. Strong commercial mindset with demonstrated success in driving RevPAR, ADR, occupancy, market share, and overall profitability. Extensive experience managing multiple revenue streams, particularly Food & Beverage, events, weddings, and leisure-focused operations. Experience working closely with hotel owners, asset managers, and corporate stakeholders, providing strategic guidance and delivering agreed business objectives. Strong leadership capabilities with the ability to build, develop, and retain high-performing teams while fostering a culture of service excellence and accountability. Strong financial acumen, including budgeting, forecasting, cost control, and capital expenditure planning. Excellent communication, negotiation, and stakeholder management skills. Ability to navigate a multicultural environment and effectively lead a diverse workforce. Knowledge of the Moroccan hospitality market, tourism trends, and regional business landscape is preferred.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a General Manager at Radisson Hotel Group, you are the orchestrator of exceptional experiences. Your role goes beyond executing the masterplan; it's about balancing strategic focus on guest experience, revenue generation, and achieving commercial results. Our hotel management team are industry experts and recognized leaders with the ability to prioritize a complex and hands-on workload, and who strive to deliver an experience that is beyond expectation - creating memorable moments for our guests. Our General Managers enjoy the challenge of running our show. It s what makes your heartbeat faster! You will balance executing and delivering the masterplan with a strategic focus on guest experience, revenue generation and achieving commercial results for our stakeholders. You will work with Heads of Department to maximize business opportunities and brand reputation, as well as ensuring adherence to legislation, due diligence requirements and managing the hotel budget. Reporting to the Regional Director, you will work proactively to ensure guest satisfaction and the smooth running of the hotel. As General Manager, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Applicants must be able to speak French and relocate to Morocco. Minimum 10 15 years of progressive hotel leadership experience, with at least 5 years as a General Manager within an upscale, luxury, or international branded hotel. Proven track record of successfully managing full hotel operations, including Rooms, Food & Beverage, Sales & Marketing, Finance, and Human Resources. Strong commercial mindset with demonstrated success in driving RevPAR, ADR, occupancy, market share, and overall profitability. Extensive experience managing multiple revenue streams, particularly Food & Beverage, events, weddings, and leisure-focused operations. Experience working closely with hotel owners, asset managers, and corporate stakeholders, providing strategic guidance and delivering agreed business objectives. Strong leadership capabilities with the ability to build, develop, and retain high-performing teams while fostering a culture of service excellence and accountability. Strong financial acumen, including budgeting, forecasting, cost control, and capital expenditure planning. Excellent communication, negotiation, and stakeholder management skills. Ability to navigate a multicultural environment and effectively lead a diverse workforce. Knowledge of the Moroccan hospitality market, tourism trends, and regional business landscape is preferred.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><div> </div> <div> <p> <b>The Role of Engineer Assistant Manager:</b> </p> </div> <div> <p> <span>We currently have an opportunity for an Engineer Assistant Manager to join our Four Seasons Hotel Rabat<span> </span>Kasr<span> Al Bahr team in Morocco!</span> </span> </p> </div> <div> <p> <span> </span> </p> </div> <div> <p> <span>This role reports to the Director of Engineering and will be responsible for assisting in all aspects of the hotel, building maintenance and<span> </span>landscaping;<span> including electrical, plumbing, refrigeration, heating/cooling, painting, carpentry, structural, recycling, ground care, parking areas, outsourced gardening team, fire, and safety. Additionally, you will </span>be responsible for<span> ensuring that all inquiries are responded to in an efficient, courteous, and professional manner to deliver the </span>highest of<span> standards consistently and to ensure the safety and comfort of our guests and employees.</span> </span> </p> </div> <div> <p> <span> </span> </p> </div> <div> <p> <span>Responsibilities will include talent leadership and development,<span> </span>ensuring<span> execution and follow up of work, preparing requisitions for purchase and work orders, evaluating meter readings and consumption, and supporting the Safety Committee and the energy conservation program.</span> </span> </p> </div> <p> </p> <div> <p> <b>Our Ideal Engineer Assistant Manager candidate will have:</b> </p> </div> <div> <p> <span>Leadership experience in a hotel/resort environment<span> </span>and have<span> technical knowledge of general building maintenance and environmental standards. Project management experience would be a great asset.</span> </span> </p> </div> <div> <p> <span> </span> </p> </div> <div> <p> <span>Along with being strategic, analytical, and having solid business acumen, you will naturally also be a charismatic, nurturing, and inspiring leader with a strong passion for<span> </span>people<span> welfare and development. You will be the Cultural Advocate of the Golden </span>Rule;<span> creating great workplaces for all great people to deliver great experiences. </span> </span> </p> </div> <div> <p> </p> </div> <div> <p> <span> </span> </p> </div> <div> <p> <b>Fluency in French, Arabic and English is<span> </span>a must<span> for this location, along with eligibility to work in Morocco.</span> </b> <span> </span> </p> </div> <div> <p> <span> </span> </p> </div> <div> <p> <span>Four Seasons Hotels and Resorts can offer what many hospitality professionals dream<span> </span>of;<span> the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the</span> <span> next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the </span>Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed employer of choice.</span></p></div> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p></div></section>
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Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br>
Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br>
This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br>
<strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry.
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<br> Job : <p><strong>Job Purpose</strong></p><br><br><p>Nominated by the airline and accepted by the respective civil aviation authority as "Post Holder", the job holder shall monitor and verify all activities in the areas of Flight Operations, Ground Operations, Flight Training, and Engineering Maintenance ensuring all are being carried under the supervision of the relevant "Nominated Post Holder" in compliance with the airline, respective civil aviation authority, and other Regulatory Bodies' standard requirements and regulations. </p><br><br><p><strong>Key Result Responsibilities</strong></p><br><br><p>1- Leads the "Quality Assurance" team and operational activities ensuring all are as per standards, rules and regulations required by the respective civil aviation authority, manufacturer's manuals, and the airline's adopted policies and procedures with focus on safety, efficiency, cost-effectiveness, and human factors considerations.<br>2- Verifies and ensures that Company's established operations, policies, procedures and internal rules and regulations are met under the supervision of the relevant "Nominated Post Holder" and are in compliance and accordance with:<br>a. Conditions and Restrictions of the AOC.<br>b. Applicable Regulatory Requirements<br>c. All relevant Authority Regulations and additional standards set by the Airline.<br>3- Acts as the ultimate accountable manager to ensure that "Quality Assurance Program" is adequately and timely established and implemented in compliance and accordance with applicable regulations and approved manuals.<br>4- Plans, implements and monitors the annual audit plan and inspections; identifies non-conformities, problems or deficiencies and proposes corrective measures and alternative solutions. Monitors and assures that corrective actions are timely taken and placed effective by the responsible line manager.<br>5- Advises the "Accountable Manager" on Quality related matters and supports with needed information and independent assessment of audits and inspections results as well on correction loops as a regular standard basis for the formal management's evaluation of the Quality System effectiveness.<br>6- Establishes effective working relationships/liaises with the respective civil aviation authority, regulatory bodies, Airbus, OEMs, Suppliers, Vendors and Airline Customers, etc., to pursue and facilitate function related needs.</p><br><br><p>7- Sets, implements, and enforces the overall "Quality Assurance" system: policies, procedures, manuals based on regulations, inputs, and recommendations from the Department /Function Heads and Line Managers.</p><br><br><p>8- Establishes, promotes and maintains a corporate culture where "Quality" and "Safety" have top priority in all activities run by all employees (quality and safety awareness) and ensures all aspects of airline operations comply with the Airline's aviation safety Program.</p><br><br><p>9- Partners with departments to ensure all concerns of the "Manager Safety" and "Manager Security" are addressed to concerned, investigated, and resolved in compliance with the Airline's Safety Program.<br>10- Collaborates with Stakeholders such as Legal, Finance, HR and other cross-functional departments and teams to carry out function-related work ensuring timely delivery, efficiency, and cost-effectiveness in utilization of resources, systems and tools.<br>11- Manages the skills and performance of the "Quality Team" with focus on knowledge sharing, process improvement as well as career enhancement. Motivates, coaches, mentors and monitors the overall performance of the team members to achieve high standards in delivering results.<br>12- Partners with HR to set objectives and identify KPIs for the respective team members; ensures his/her subordinates are fully aware and knowledgeable of their targets. Provides on-going support and supervision to the team members to assist them achieve their goals and bridge any gaps identified.<br>13- Provides necessary guidance and support to the Hubs on various matters (policies, procedures, regulations, contracts, communication with vendors, etc.) to assist them in their audit checks.<br>14- Represents the airline officially at the "Authorities", "Regulatory Bodies" and externally in all "Quality" related matters, meetings and events.<br> </p><br><br> <br> Required profile : <p><strong>Qualifications (Academic, training, languages)</strong></p><br><br><p>Post Holder Maintenance/Post Holder Operations</p><br><br><p>Aircraft Maintenance Engineer Licence (CAR66- AMEL),and/or a Bachelor degree in Aircraft Engineering/Aeronautical/Auditing or equivalent;<br>Alternately, a diploma or certificate in the related field and/or ATPL (Airline Transport Pilot License - more than 3000 FH) from a recognized institution combined with needed experience and exposure.<br>Must have completed formal aeronautical maintenance training if it was not his/her major.<br>Must be eligible for approval by the respective civil aviation authority as Manager Quality Assurance "Post Holder".<br>Certificates related to Auditing, Quality Assurance and/or Compliance such as IOSA or ISO - Lead Assessor are highly desirable and some may be treated as conditional for this role.<br>Proficient in Microsoft Office (Advanced Excel and PowerPoint)<br>Excellent command over both written and verbal communication skills: reporting, presentations, etc.<br>Fluent in English Language & national language of country of employment is a plus.</p><br><br><p><strong>Work Experience</strong></p><br><br><p> - 8+ years of working experience in different disciplines in the aviation/airline industry, with a minimum of 4 years at least leading the "Quality Assurance" or "Compliance" function; low cost airline experience is a plus.<br>- Extensive knowledge in civil aviation authority and regulatory bodies' rules and regulations and requirements pertaining to Flight Operations, Ground Operations, Flight Training, and Engineering Maintenance: policies, procedures, manuals, certification, and licensing.<br>- General knowledge in ICAO ISARPS.<br>- In-depth knowledge and experience in airline documentation and records control systems.<br>- Aircrafts technical knowledge and relative exposure to aircrafts maintenance is a plus.<br>- Comprehensive knowledge and working exposure to Safety and Security functional requirements and measures in airlines; knowledgeable in internal/external audit practices.<br>- Experienced in managing the continuing airworthiness of aircrafts in line with Authorities, Manufacturers, and OEMs standard requirements.<br>- Experienced in designing and implementing policies, procedures and manuals as per business needs and in line with adopted regulations and approved quality standards.<br>- Influential at all levels including internal and external parties; experienced in managing relationships at work place and managing a diverse team of people (Skills/Experience).<br>- Proven skills in analysing data, identifying pitfalls and recommending corrective measures.<br>- Cost-oriented, possesses effective problem solving and decision making skills.</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Pastry Culinary Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Ensures and maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Recognizes superior quality products, presentations and flavor.<br>• Maintains food preparation handling and correct storage standards.<br>• Maintains purchasing, receiving and food storage standards.<br>• Supports procedures for food & beverage portion and waste controls.<br>• Follows proper handling and right temperature of all food products.<br>• Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Ensures compliance with all applicable laws and regulations.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Strives to improve service performance.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.<br>• Purchases appropriate supplies and manage inventories according to budget.<br>Supports Training and Development Activities <br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Participates in training staff on menu items including ingredients, preparation methods and unique tastes.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures property policies are administered fairly and consistently.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The incumbent is responsible for administrative tasks related to their department such as administrative filing, data entry operations, archiving, etc. They also ensure the application of purchasing procedures established by their manager for all products necessary for the functioning and operations of the hotel, under the most advantageous conditions.</p><p>Summary of Responsibilities:</p><p>Reporting to the Purchasing Director, the essential responsibilities and functions of the position include, but are not limited to:</p><ul><li>Assisting their manager in the proper execution of delivery conditions in good collaboration with the specific operational stakeholders;</li><li>Maintaining updated invoicing archives (order, receipt, invoice);</li><li>Gathering and classifying documentation for each supplier according to procedures;</li><li>Assisting with the reception and control of goods entering the hotel;</li><li>Assisting with the quantity control of delivered products;</li><li>Contributing to the quality and hygiene of all incoming products;</li><li>Managing the administrative follow-up of the department (filing, archiving, etc.)</li><li>Other tasks as assigned.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience required;</li><li>Knowledge of Microsoft Windows applications an asset;</li><li>Excellent interpersonal and problem-solving skills;</li><li>Particularly responsible and reliable;</li><li>Ability to work effectively under pressure in a fast-paced environment;</li><li>Ability to work in a team;</li></ul><p></p></section>
<div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.</p>
<p>OR</p>
<p> 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.</p>
<p> <strong> MARRIOTT EXPERIENCE MANDATORY</strong> </p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Managing the Human Resources Strategy</strong> </p>
<p> Executes and follows-up on engagement survey related activities.</p>
<p> Champions and builds the talent management ranks in support of property and region diversity strategy.</p>
<p> Translates business priorities into property Human Resources strategies, plans and actions</p>
<p> Implements and sustains Human Resources initiatives at the property.</p>
<p> Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.</p>
<p> Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.</p>
<p> Creates value through proactive approaches that will affect performance outcome or control cost.</p>
<p> Monitors effective use of myHR by property managers and employees.</p>
<p> Leads and participates in succession management and workforce planning.</p>
<p> Responsible for Human Resources strategy and execution.</p>
<p> Serves as key change manager for initiatives that have high employee impact.</p>
<p> Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.</p>
<p> Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate.</p>
<p> </p>
<p> <strong>Managing Staffing and Recruitment Process</strong> </p>
<p> Analyzes open positions to balance the development of existing talent and business needs.</p>
<p> Serves as coach and expert facilitator of the selection and interviewing process.</p>
<p> Surfaces opportunities in work processes and staffing optimization.</p>
<p> Makes staffing decisions to manage the talent cadre and pipeline at the property.</p>
<p> Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.</p>
<p> Monitors sourcing process and outcomes of staffing process.</p>
<p> Ensures managers are competent in assessing and evaluating hourly staff.</p>
<p> </p>
<p> <strong>Managing Employee Compensation Strategy</strong> </p>
<p> Remains current and knowledgeable in the internal and external compensation and work competitive environments.</p>
<p> Leads the planning of the hourly employee total compensation strategy.</p>
<p> Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.</p>
<p> Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.</p>
<p> Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.</p>
<p> </p>
<p> <strong>Managing Staff Development Activities</strong> </p>
<p> Ensures completion of the duties and responsibilities of the properties Human Resources staff members, as outlined in applicable job description(s).</p>
<p> Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.</p>
<p> Serves as resource to property Human Resources staff on employee relations questions and issues.</p>
<p> Continually reinforces positive employee relations concepts.</p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The JAVA Full Stack Developer is responsible for developing the functionalities of different applications and maintaining them in operational condition.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Profile Required</h2><p>Development of new functionalities: Analyze, understand and enrich functional requirements; Conduct technical workshops, understand the business and write detailed functional specifications; Implement business requirements at the application layers; Develop business-oriented applications using business processes and on WEB 2.0 platforms; Propose an adapted software solution; Write technical design documents, develop and execute unit tests; Correct anomalies during different testing cycles; Deploy the version in configuration management and adhere to good development practices; Support functional and technical acceptance testing; Participate in the definition of technical and functional test coverage, assisting the test manager; Ensure the quality of software and documentary deliverables while respecting deadlines and budgets.</p><p>Participation in corrective and adaptive maintenance tasks according to the assignment schedule established by management: Maintain operational applications by making necessary corrections following identified errors; Evolve applications following new regulations or others; Integrate new technologies into existing applications.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.</p><p>CORE WORK ACTIVITIES</p><p>Managing the Human Resources Strategy</p><ul><li>Executes and follows-up on engagement survey related activities.</li><li>Champions and builds the talent management ranks in support of property and region diversity strategy.</li><li>Translates business priorities into property Human Resources strategies, plans and actions</li><li>Implements and sustains Human Resources initiatives at the property.</li><li>Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.</li><li>Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.</li><li>Creates value through proactive approaches that will affect performance outcome or control cost.</li><li>Monitors effective use of myHR by property managers and employees.</li><li>Leads and participates in succession management and workforce planning.</li><li>Responsible for Human Resources strategy and execution.</li><li>Serves as key change manager for initiatives that have high employee impact.</li><li>Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.</li><li>Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate.</li></ul><p>Managing Staffing and Recruitment Process</p><ul><li>Analyzes open positions to balance the development of existing talent and business needs.</li><li>Serves as coach and expert facilitator of the selection and interviewing process.</li><li>Surfaces opportunities in work processes and staffing optimization.</li><li>Makes staffing decisions to manage the talent cadre and pipeline at the property.</li><li>Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.</li><li>Monitors sourcing process and outcomes of staffing process.</li><li>Ensures managers are competent in assessing and evaluating hourly staff.</li></ul><p>Managing Employee Compensation Strategy</p><ul><li>Remains current and knowledgeable in the internal and external compensation and work competitive environments.</li><li>Leads the planning of the hourly employee total compensation strategy.</li><li>Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.</li><li>Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.</li><li>Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.</li></ul><p>Managing Staff Development Activities</p><ul><li>Ensures completion of the duties and responsibilities of the properties Human Resources staff members, as outlined in applicable job description(s).</li><li>Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.</li><li>Serves as resource to property Human Resources staff on employee relations questions and issues.</li><li>Continually reinforces positive employee relations concepts.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><p>2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area. OR 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.</p><p></p></section>
<p>Activities Live an extraordinary and unique adventure within a large industrial group, with the agility and autonomy of an SME. Contract type: Local; Permanent contract. Your role The Planner/Scheduler's mission is to organize, supervise, and direct the production planning according to orders placed by the department (Customer Management, Sales Administration). As a Planner/Scheduler, your responsibilities will be as follows*:</p><ul><li>Schedule and launch production orders according to the production plan (forecast & firm orders);</li><li>Develop and analyze the production plan according to customer needs;</li><li>Prepare and lead the production plan review meeting;</li><li>Optimize the launch of production orders based on constraints while ensuring customer service (product type, batch size, cycle time, etc.);</li><li>Ensure the monitoring of production operations scheduling;</li><li>Calculate and analyze adherence;</li><li>Balance workload across different resources;</li><li>Analyze and ensure the adequacy between workload and production capacity;</li><li>Guarantee adherence to the production plan through daily monitoring (analyze discrepancies between scheduling and quantities produced);</li><li>Relay priorities;</li><li>Work in collaboration with the production manager and other support services to ensure deadlines;</li><li>Analyze the status of ongoing production orders before month-end accounting closure;</li><li>Control the level of work in progress and finished products;</li><li>Develop and monitor catch-up plans in collaboration with the production manager;</li><li>Ensure all tasks within the scope of their functions or at the request of the hierarchical manager;</li></ul><p>*Non-exhaustive list</p><p><strong>Desired Candidate Profile</strong></p><p>Be from a Bac+5 training specializing in logistics, with 3 years of experience in the aeronautics sector. Master office tools essential for their activity (spreadsheet, database, accounting software, etc.) and the structure's ERP. Planning, scheduling, and production management tools. Knowledge of the industrial environment. Your interpersonal skills, your curiosity, but also your ability to be proactive and innovation-oriented will allow you to successfully carry out your missions and thrive in this position. You will evolve in a dynamic and growing environment. You will benefit from the agility and flexibility of an SME combined with the solidity and resources of an international group that has existed for 170 years. You will benefit from an integration program tailored to your onboarding, regular training within a group where career development prospects are rich and diverse. We are committed to an environmental and societal policy (CSR) in terms of Biodiversity, Diversity & Inclusion, Parenthood, Ethics, and Skills Development. We aim for carbon neutrality by 2050 for all our activities. We invest 5% of our turnover each year for the past 20 years in innovation for sustainable development.</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Our client, a major player in the Moroccan restaurant sector, is seeking a Marketing Manager to support its development and strengthen the visibility and performance of its brand. Reporting to the General Management, you will be responsible for defining and deploying the overall marketing strategy, with the objective of supporting profitable growth, developing brand equity, increasing market share, and accelerating digital transformation.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main tasks:</font></font></p><ul><li><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Marketing and Brand Development Strategy</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> - Define and implement the annual marketing strategy in line with business objectives. - Develop integrated marketing plans aimed at increasing sales, traffic, and brand awareness. - Manage the marketing budget and optimize the return on investment of implemented actions. - Ensure brand identity consistency across all customer touchpoints.</font></font></li><li><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Product innovation and commercial offers:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> - Lead the launch of new products, promotional offers, and commercial platforms. - Adapt international marketing initiatives to the specificities of the local market. - Optimize the product offering, pricing strategy, and promotional calendar. - Collaborate with the Operations and Supply Chain teams to ensure successful launches.</font></font></li><li><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Digital, CRM, and Customer Experience:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> - Define and manage the digital marketing strategy across different channels. - Develop customer acquisition, loyalty, and retention initiatives. - Oversee digital platforms (website, mobile application, online ordering, partner platforms). - Design and manage CRM campaigns throughout the customer lifecycle.</font></font></li><li><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communication and Media:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> - Design and deploy communication campaigns (ATL, BTL, digital, influencer, and social media). - Oversee media strategy and investments in collaboration with partner agencies. - Manage external agencies and marketing providers.</font></font></li><li><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sales performance and market analysis:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> - Monitor key marketing and sales performance indicators (KPIs). - Analyze consumer behavior and market trends to identify new growth opportunities. - Support strategic decisions through data analysis. - Define and manage the promotional strategy across different sales channels.</font></font></li><li><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cross-functional leadership and coordination:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> - Work closely with the Operations, Finance, Purchasing, IT, Supply Chain, and Development teams. - Coordinate initiatives with regional marketing teams to ensure alignment with international standards. - Lead cross-functional projects from conception to deployment.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Graduated with a Bac+5 in Marketing, Management, Business Administration or equivalent, from a recognized business school or university.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Minimum 5 years of experience in a similar Marketing Manager or Senior Marketing Manager position.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Significant experience in a fast-paced environment, ideally in quick-service restaurants (QSR), fast-moving consumer goods (FMCG), retail or consumer goods.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Proven expertise in brand strategy, product innovation, digital marketing, CRM, media and sales activation.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Ability to manage complex projects and unite multidisciplinary teams.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Excellent analytical, financial and project management skills.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Strong results orientation, business acumen and data-driven approach.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Excellent communication, presentation, leadership and influencing skills.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Proficiency in French and English; knowledge of Arabic is an asset.</font></font></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>As a <strong>fit20 Coach</strong>, you will take care of members and prospects by appointment.</p><br><br><p><strong>Your main tasks</strong>:</p><br><br><p>* Supervise sessions according to the fit20 method and ensure correct exercise execution;<br>* Adapt training, monitor progress, and maintain member motivation;<br>* Ensure personalized support and consistent quality of service;<br>* Lead discovery sessions, present the concept, and <strong>convert prospects into members</strong> ;<br>* Participate in member retention and studio development;<br>* Independently ensure the smooth running of the studio during your shifts.</p><br><br><p><strong>Complete and certified training in the fit20 method</strong> will be provided upon arrival.<br> </p><br><br> <br> <br> Required profile : <p>We are primarily looking for a profile with experience in <strong>health, physiotherapy, wellness, or individual client/patient support by appointment</strong>. Proven experience in individual coaching is also relevant.</p><br><br><p>You are used to <strong>managing a series of appointments</strong>, working autonomously, and maintaining a consistent level of service throughout the day.</p><br><br><p><strong>Essential for success:</strong></p><br><br><p>* Good physical condition, energy, and dynamism;<br>* Professional and tidy appearance that inspires confidence;<br>* Excellent interpersonal skills, pedagogical ability, and capacity to motivate;<br>* Rigor, punctuality, organization, and sense of responsibility;<br>* Commercial aptitude and ability to persuade;<br>* Fluency in French and Arabic.</p><br><br><p><strong>Certified training, uncapped individual and collective bonuses, and career development prospects</strong> towards Senior Coach, Studio Manager, Trainer, or Manager roles.</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>As a <strong>fit20 Coach</strong>, you will take care of members and prospects by appointment.</p><br><br><p><strong>Your main tasks</strong>:</p><br><br><p>* Supervise sessions according to the fit20 method and ensure correct exercise execution;<br>* Adapt training, monitor progress, and maintain member motivation;<br>* Ensure personalized support and consistent quality of service;<br>* Lead discovery sessions, present the concept, and <strong>convert prospects into members</strong> ;<br>* Participate in member retention and studio development;<br>* Independently ensure the smooth running of the studio during your shifts.</p><br><br><p><strong>Complete and certified training in the fit20 method</strong> will be provided upon arrival.<br> </p><br><br> <br> <br> Required profile : <p>We are primarily looking for a profile with experience in <strong>health, physiotherapy, wellness, or individual client/patient support by appointment</strong>. Proven experience in individual coaching is also relevant.</p><br><br><p>You are used to <strong>managing a series of appointments</strong>, working autonomously, and maintaining a consistent level of service throughout the day.</p><br><br><p><strong>Essential for success:</strong></p><br><br><p>* Good physical condition, energy, and dynamism;<br>* Professional and tidy appearance that inspires confidence;<br>* Excellent interpersonal skills, pedagogical ability, and capacity to motivate;<br>* Rigor, punctuality, organization, and sense of responsibility;<br>* Commercial aptitude and ability to persuade;<br>* Fluency in French and Arabic.</p><br><br><p><strong>Certified training, uncapped individual and collective bonuses, and career development prospects</strong> towards Senior Coach, Studio Manager, Trainer, or Manager roles.</p><br><br> <br><br> </div>