Operation Manager Jobs in Morocco

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors. The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible. While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler s success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills. You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p>Related Work Experience: 6-months related work experience required.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to improving productivity by providing technical support within the workshop, ensure the smooth running of production by putting in place the necessary means and guaranteeing their capability, support manufacturing by providing technical expertise on defects related to the manufacturing process. - Validate the manufacturing process in accordance with the requirements of the design specifications - Draft the necessary documents for the production staff to carry out the processes - Assist production in case of problems related to the processes and manufacturing and control equipment - Organize workstations - Study the implementation of new equipment and processes - Participate from the development phase to the end of the production run - Analyze and take into account feedback from the workshop within the framework of continuous improvement - Conduct validation and characterization plans for test benches and tools - Participate in product validation and characterization tests - Ensure process stability - Conduct expert assessments to isolate root causes through experimentation - Propose solutions to product problems - Analyze test results - Launch tests on the various test equipment - Perform visual inspections - Analyze the Results and performance curves of products from tests - Know and understand the operation of the tested products - Deal with non-quality - Carry out and monitor process FMEAs - Be the guarantor of compliance with the workshop's technical reference: technical specifications, group standards.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">With a Bac + 5 degree in mechanical/electromechanical engineering, multidisciplinary skills (technical and industrial management) and a good ability to synthesize information. Possesses strong interpersonal skills and enjoys working with teams. Autonomous, proactive, and creative. Excellent communicator (interacting with multiple stakeholders: Engineering France, methods, production, clients, suppliers). Knowledge of electrical engineering, IT, and mechanics. Ability to read and understand plans from design offices (electrical/mechanical). Knowledge of instrumentation and measurement. Knowledge of test benches/software. Expertise in problem-solving methodologies (brainstorming, 8D, Ishikawa diagram, FMEA, 5W2H). Proficiency in using digital tools (Minitab/SPC/SAP/Microsoft Office). Experience with statistical methods and tools, including Six Sigma. Ability to write technical test reports and notes.</font></font></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary Key Responsibilities We are seeking a highly organized, proactive, and dynamic Executive Assistant to support the Chief Executive Officer (CEO) in a fast-paced, matrixed F&amp;B organization .<br> This role requires exceptional communication skills, strong business acumen, and the ability to manage complex scheduling, relationships, and confidential information with discretion.<br> Preference will be given to candidates who have experience in a hospitality environment.<br> As the primary point of contact between the CEO and both internal and external parties, you will ensure smooth and efficient operations of the executive office.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) &amp; Flights into the country for non-citizens Accommodation Transportation Allowance Career development &amp; Internal promotions – grow with us across departments and seasons Creative &amp; collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality &amp; entertainment concepts – gain experience in premium F&amp;B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> Executive Support Manage a complex and frequently changing calendar, including meetings, travel, and events.<br> Prepare and organize materials for meetings such as agendas, presentations, briefing notes.<br> Attend key meetings when required, take minutes, and follow up on action items.<br> Handle confidential documents and communications with the utmost discretion.<br> Communication &amp; Coordination Act as a liaison between the CEO and internal/external stakeholders across departments, regions, and levels of seniority.<br> Draft high-quality correspondence, reports, and internal communications on behalf of the CEO.<br> Ensure timely flow of information between the CEO’s office and cross-functional teams.<br> Project &amp; Stakeholder Management Assist in tracking strategic initiatives and ensure deliverables are met by relevant stakeholders.<br> Coordinate with department heads, business units, and partners in a matrix structure.<br> Support the CEO in managing logistics and documentation.<br> Travel &amp; Events Organize complex domestic and international travel itineraries, including accommodations, transport, and agendas.<br> Coordinate leadership offsites, team meetings, and corporate events.<br> Administrative Excellence Oversee expenses, approvals, and budget tracking related to the executive office.<br> Maintain filing systems, contact databases, and document archives.<br> Ad-Hoc Support Provide ad-hoc support to the CEO across operational, strategic, commercial, personal and administrative matters as required.<br> Undertake additional projects, assignments, and other cognate duties as delegated by the CEO to support the successful operation of the business.<br> Demonstrate flexibility and adaptability in responding to evolving business needs and executive priorities.<br> Requirements: Bachelor’s degree in Business Administration or Secretarial Administration.<br> 5+ years of work experience in a Food &amp; Beverage or Hospitality environment as an Executive Assistant or Front of House, Communications and Concierge role.<br> Fluent in English, Arabic is an advantage.<br> Strong understanding of matrix organizations and ability to navigate cross-functional environments.<br> Excellent verbal and written communication skills with a professional and diplomatic demeanor.<br> Proficiency in Google Workspace, and communication/project tools.<br> Ability to handle pressure, meet deadlines, and maintain confidentiality at all times.<br> High level of adaptability, discretion, and emotional intelligence.<br> About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB PURPOSE The Trade Marketing Coordinator is responsible for executing trade marketing plans and campaigns to drive sales and promote the company's products and brands in the Morocco market. This includes working with retailers, wholesalers, and distributors to marketing strategies, promotions, and events. The Trade Marketing Coordinator also plays a key role in managing the company's trade budget and ensuring that trade marketing campaigns are aligned with the overall sales and marketing strategy.</p><p><b>KEY DUTIES AND RESPONSIBILITIES</b></p><ul><li>Channel Customer Marketing strategies aligned with brand planning deliver PRA s commercial goals</li><li>Contribute to development of Customer Marketing strategies</li><li>Implement parts of Customer Marketing strategies</li><li>Assist in Evaluation of Customer Marketing strategies</li><li>Productive relationships with internal and external stakeholders maintained</li><li>Coordinate with sales, operations and finance</li><li>Finance budget managed effectively</li><li>Manage costs against approved budget</li><li>Regional events and promotions raise the profile of key brands</li><li>Plan regional events</li><li>Oversee the execution of regional events</li><li>Conduct post-event analysis with Area Manager</li><li>Administrative duties</li><li>Draw up event/promotion-specific briefs and budgets.</li><li>Manage and update a POS database and stock control</li><li>General supervision of the marketing store.</li><li>Compile, facilitate processing and filing of pre and post-event documents e.g. quotations, buyer requisitions, LPOs, deliveries, invoices etc.</li><li>Ensure cordial relationships with service providers / suppliers</li></ul><p>OTHER KEY REQUIREMENTS</p><ul><li>Leverage sell-out data to generate actionable business insights and support decision-making</li><li>Analyze inventory levels to identify risks and uncover growth opportunities</li><li>Develop promotional strategies and evaluate their effectiveness to maximize ROI</li><li>Define, implement, and monitor pricing strategies and trade agreements</li><li>Lead forecasting activities and actively contribute to the Sales &amp; Operations Planning (S&amp;OP) process</li><li>Ensure strong cross-functional coordination between Finance and Sales teams</li><li>Support the successful launch of new products and drive innovation initiatives</li><li>Build and maintain robust market intelligence (sell-out data, IWSR insights, and other relevant sources)</li><li>Monitor and optimize A&amp;P (Advertising &amp; Promotion) investments to ensure efficiency and impact</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree (Business school, marketing, economics, management degree, etc.)</li><li>Proficiency in Arabic, French and English</li><li>3 years of experience in Marketing, preferably in the fast-moving consumer goods (FMCG) sector</li><li>Ideally from a multinational environment or a large-scale organization</li><li>Results-driven with a strong appetite for challenges</li><li>Strong sense of urgency and prioritization, proactive and detail-oriented</li><li>Based in Casablanca</li><li>Must have a drivers license</li><li>Willingness and ability to work in the evenings, nights and weekends when necessary</li></ul><p>KEY COMPETENCIES</p><ul><li>Excellent verbal and written communication skills</li><li>Strong influencing and negotiation abilities</li><li>Exceptional planning and organizational skills</li><li>Advanced IT proficiency, particularly in Microsoft Office (with strong Excel capabilities)</li><li>Ability to perform effectively under pressure and meet tight deadlines</li><li>Results-oriented with a proactive and innovative mindset</li><li>Strong interpersonal skills with the ability to build and maintain relationships</li><li>Collaborative team player with a commitment to shared objectives</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Technical Support Engineer – Dutch Speaker</b></p><br><p>At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge is, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem.</p><br><p>Join us to do the best work of your career and make a profound social impact as a <b>Technical Support Engineer </b>on our<b> Technical Support </b>Team in <b>Casablanca, Morocco</b>.</p><br><p><br><b>What you’ll achieve</b><br> As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.<br><b>You will:</b></p><br><ul> <li> <p>Resolve customer-reported issues while working closely with other multi-functional teams</p><br></li> <li> <p>Provide feedback to Engineering for improving product quality and reliability</p><br></li> <li> <p>Determine priority levels while negotiating and setting expectations with customers</p><br></li> <li> <p>Document relevant information and ensure that the customer is communicated with in a timely manner and treated with the highest degree of respect</p><br></li> <li> <p>Drive operational excellence through quality closures and proper escalation of issues</p><br></li></ul><p><br><b>Take the first step towards your dream career</b><br> Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:</p><br><p><b>Essential Requirements</b></p><br><ul> <li> <p>2 to 5 years of related experience</p><br></li> <li> <p>Great communication skills in <b>Dutch and English</b></p><br></li> <li> <p>First-rate customer focus, phone etiquette, and work ethic</p><br></li> <li> <p>Ability to work under pressure with calmness and composure</p><br></li> <li> <p>Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures</p><br></li> <li> <p>Ability to take on shift work, holidays, weekends and on-call responsibilities</p><br></li></ul><p><br><b>Who we are</b></p><br><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.<br> Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.<br> Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.</p><br><br> </div>

<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Ensure the safe and efficient loading and off-loading of aircrafts and trucks at the Gateway (CAS-GTW) in compliance with DHL operational procedures, safety regulations and quality standards, following the instructions of the Team Leader or Supervisor.</em></p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Ensure that all ramp and ground handling equipment is functionally tested before operations start.</li><li>Operate ramp machinery and equipment safely and responsibly.</li><li>Ensure correct handling, storage and post-operation checks of ramp equipment.</li><li>Perform loading and unloading of aircrafts, ULDs and trucks according to operational instructions.</li><li>Support operational activities where labor is required, including cleaning and housekeeping (5S).</li><li>Maintain the work area clean, tidy and safe at all times.</li><li>Report immediately any damage, defect, incident or operational error to the Team Leader or Supervisor.</li><li>Ensure full compliance with operational processes and DHL-specific safety and security regulations.</li><li>Be familiar with the work area, including the location of first aid kits and fire-fighting equipment.</li><li>Actively contribute to a safe working environment by identifying hazards and reporting near-miss events.</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">*Team-oriented, dedicated, responsible and able to work independently.<br>Quality-conscious with a strong safety mindset.<br>Basic knowledge of computers and relevant operational systems is an advantage.<br>Knowledge of the logistics or aviation industry is an asset.<br>Ability to speak, understand and read <strong>French</strong>.<br>Ability to speak, understand and read <strong>English</strong> is an advantage.<br>Valid driving license category <strong>B</strong>.</p><p Segoe UI"; font-size: 14px;">Training required or to be completed:<br>Introductory legal mandatory training including DG Category 8 and Security.<br>Code of Practice, Code of Conduct and Information Security Awareness.<br>CIS Welcome to My Country, My Company and My Function.<br>CIS Cross-Functional Curriculum.<br>CIS ULD Build-Up Awareness and Coy Reload/Unload.<br>Apron Safety and ISO Awareness.</p></div><div> </div><div> </div><div> </div><div> </div><div> </div><div></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Head of the Management Mandates Monitoring Unit, within the Investment Portfolio Department of the Investment and Holdings Pole, your main responsibilities will be:</p><br><br><p><br><strong>1. Supervision and monitoring of the outsourcing mandate for the financial management of CDG's own portfolio</strong><br>• Contribute to the development and updating of the framework for managing the outsourcing mandate.<br>• Participate in defining the mandate's performance objectives, in coordination with various stakeholders.<br>• Contribute to developing the investment strategy in collaboration with the relevant bodies.<br>• Analyze market operation requests proposed by the mandate holder outside the pre-established management framework, before submitting them to the competent bodies for validation.<br>• Ensure compliance with strategic orientations, investment constraints, and mandate provisions.</p><br><br><p><br><strong>2. Support for steering and investment committees</strong><br>• Participate in monitoring meetings with the mandate holder to review and approve investment strategy proposals for the various portfolios managed under mandate.<br>• Contribute to the preparation of documents and materials for CDG's various governance bodies.<br>• Act as the interface between the mandate holder and the various entities and bodies concerned by the mandate.<br>• Ensure follow-up on the implementation of investment strategies approved by the various committees.<br>• Contribute to evaluating the mandate holder's management results and analyzing their performance.</p><br><br><p><br><strong>3. Reporting and continuous improvement</strong><br>• Contribute to the development and continuous improvement of the unit's activities.<br>• Prepare activity-related reports and monitor steering indicators.<br>• Design and evolve tools for monitoring and measuring the performance of management mandates, covering various asset classes.<br>• Participate in optimizing the processes for monitoring, controlling, and steering mandates.<br>&nbsp;</p><br><br> <br> Required profile : <p><strong>What we are looking for:</strong></p><br><br><p>• Master's degree (Bac+5) from a Business School, Engineering School, or University Master's in Financial Markets, Asset Management, Financial Engineering, Economics, or equivalent.<br>• Approximately 4 years of experience in asset management, financial markets, investment portfolio monitoring, or a similar role.</p><br><br><p><strong>What you will bring:</strong></p><br><br><p>• Strong command of financial markets and investment products.<br>• Knowledge of portfolio management and performance measurement principles.<br>• Proficiency in reporting and financial analysis techniques.<br>• Good command of Excel and office tools; knowledge of asset management and Business Intelligence tools is a plus.<br>• Analytical and synthesis skills.<br>• Rigor and organizational skills.<br>• Ability to work in a team and cross-functionally.<br>&nbsp;</p><br><br> <br><br> </div>

<p>Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.</p><p>About the role We currently have an opportunity for a Restaurant Server/ Commis De Rang to join our new opening restaurant at the Four Seasons Hotel Casablanca, Morocco. The Busser position assists the Food Server in providing an expertly served dining experience conforming by clearing and resetting tables according to standards.</p><p>What you will do You will be responsible for ensuring exceptional service and attention to our guests. Responsibilities will include describing the selection of food and beverage menu items to our guests by offering interesting and vivid descriptions of each item s origin, taste and preparation methods. communicating guest orders including any special needs to requests to the kitchen. Coordinating food timings, anticipating guest needs, ascertaining satisfaction and offering suggestions. closing guest checks, being highly visible in the operation, and taking care of special requests with dedication to providing an attentive and distinctive experience for our guests.</p><p>What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit.</p><p><strong>Desired Candidate Profile</strong></p><p>Four Seasons Casablanca is looking for a Commis de Rang who shares a passion for excellence and who infuses enthusiasm into everything he / she does. Work on a team built on mutual respect, collaboration, excellent service and passion.</p><p>Food service experience in luxury hotels and/or stand-alone restaurants or restaurant groups, You should have attention to detail, strong interpersonal and relationship building skills, the ability to multi-task with excellent organizational skills, be a team player and bring your personal touch and energy to our guest experiences. We are looking for a special individual who shares our passion for excellence and who delights in the magic of curating special experiences and memories for our guests. You must have fluency in Arabic , English and French</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Design, develop, and maintain robust and scalable applications using Java, Spring Boot, and React. Proven experience with microservices and event-driven architectures. Proficiency in relational and/or document-oriented databases (PostgreSQL, MongoDB). Experience with Clean Architecture and Domain-Driven Design (DDD) principles. Participation in the design and maintenance of a coherent Design System. Experience with Test-Driven Development (TDD), unit testing (JUnit + Mockito), and end-to-end testing. Skills in JavaScript/TypeScript, Jest/ViteTest, and Vite. Contribute to continuous product quality improvement (coverage, SonarQube, SOLID, Yagni). Proficiency in DevOps workflows: GitLab CI/CD, containerization, and pipeline automation. Git version control applied according to best practices (branching, MR, code review). Participate in the entire software development cycle: design, development, deployment, and operation. Ensure ongoing maintenance and bug fixes for existing applications. Apply agile methodologies, particularly Scrum. Actively contribute to the continuous improvement of engineering practices.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Master's degree (Bac+5) in engineering or equivalent university degree with a specialization in computer science, or equivalent significant experience. Over 7 years of experience in Java/React. Experience in the retail or mass distribution sector would be a plus. Excellent written and oral communication skills: Good written and oral communication in French for smooth interactions with the business. Analytical mindset and continuous improvement. Ability to take a step back and see the bigger picture. Ability to meet deadlines while maintaining high standards. Team spirit.</font></font></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Akdital </strong>is driven by a strong <strong>performance-oriented</strong> culture, where ambition, high standards, and continuous improvement are key to delivering exceptional healthcare.<br> This competitive mindset is balanced by a real commitment to <strong>innovation</strong>, supporting the development of new medical and organizational practices.<br> <strong>Collaboration</strong> also plays an important role, with solid teamwork and supportive management in a demanding environment.<br> A structured and disciplined approach ensures the <strong>quality, safety, and reliability</strong> essential to the medical sector. </p><br><br> <br> Job : <p>Are you passionate about catering and service quality in a healthcare setting? Our private clinic, located in Al Hoceima, is looking for a Catering Supervisor to ensure quality catering services for patients, visitors, and staff.</p><br><br><p>By joining our establishment, you will contribute to the smooth operation of the catering service by ensuring compliance with hygiene, food safety, and quality standards. You will play an essential role in organizing teams and continuously improving services to offer a service that meets the requirements of a healthcare facility.</p><br><br><p>Your main responsibilities</p><br><br><ul><li>Supervise the daily operations of the catering service and ensure the continuity of services.</li><li>Manage, organize, and support catering teams to ensure efficient and quality service.</li><li>Ensure compliance with hygiene standards, food safety (HACCP), and the clinic's internal procedures.</li><li>Monitor the quality of meals served and adherence to patients' prescribed diets.</li><li>Plan the service's activities and ensure optimal allocation of human resources.</li><li>Manage stocks of food and consumables, oversee orders, and ensure their supply.</li><li>Collaborate with medical, dietary, and administrative teams to meet patients' specific nutritional needs.</li><li>Handle complaints or requests related to the catering service and implement necessary corrective actions.</li><li>Participate in menu planning in collaboration with relevant professionals, respecting nutritional and budgetary requirements.</li><li>Ensure compliance with current regulations and quality and safety standards applicable to healthcare facilities.</li></ul> <br> <br> Required profile : <p>With a Bachelor's degree (Bac+3) or higher in Hospitality, Catering, Service Management, or an equivalent field, you have 3 to 5 years of experience in a similar role, ideally within a healthcare facility, clinic, hospital, or hotel structure.</p><br><br><p>We are looking for a professional recognized for their organizational skills, leadership, and high standards in service quality.</p><br><br><p>The expected skills are:</p><br><br><ul><li>Excellent management and team motivation skills.</li><li>Ability to organize, plan, and supervise the daily activities of the catering service.</li><li>Good command of hygiene standards, food safety (HACCP), and quality procedures.</li><li>Organizational skills, rigor, and reactivity to unforeseen events.</li><li>Excellent interpersonal skills and ability to collaborate with medical, nursing, and administrative teams.</li><li>Proficiency in stock management, procurement, and cost tracking.</li><li>Initiative, problem-solving ability, and results-oriented.</li><li>Good knowledge of the requirements for collective catering, ideally in a hospital setting.</li></ul><p>If you wish to join a recognized private clinic and contribute to offering a catering service that meets the highest quality standards, we invite you to submit your application by clicking on the "Send my CV to the recruiter" button.</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Contract Type: Regular / Permanent WHO WE ARE Present in 40 countries with 40,000 employees, SUEZ provides essential services to protect and improve quality of life in the face of growing environmental challenges. SUEZ enables its clients to provide access to water and waste services through resilient and innovative solutions. SUEZ Consulting, a SUEZ Group entity, supports the cities and regions of tomorrow, as well as industrial sites, in their energy and ecological transition. With fine expertise and an approach focused on the expectations and ecosystem of our clients: - Support in all stages of their projects: from strategy (strategic advice, technical assistance, audit) to all the stages bringing the project to life (assistance with project management, project management, studies, project management, assistance for operation, maintenance, training and planning) - Our teams work on hydraulic infrastructure, waste management &amp; recovery, urban development, mobility, energy transition and digital territories YOUR MISSION To support our growth in Africa and the Middle East, we are looking for a: Sanitation &amp; Drinking Water Expert - M/F Location: As part of this position, you will join the Moroccan subsidiary of Suez Consulting, C3E, based in Casablanca. Scope of intervention: You will be required to conduct studies in Morocco and internationally, particularly in Africa and the Middle East. Internationally, most projects are carried out in conjunction with international donors (AFD, WB, ADB, AfDB, EU, EIB), for whom our teams provide engineering services for essential services: drinking water, sanitation (stormwater and wastewater), and waste management in developing and emerging countries. YOUR MISSIONS: • Manage, conduct, and validate hydraulic studies (master plans, feasibility studies, diagnostics, preliminary and detailed studies, preparation of tender documents, analysis and evaluation of bids, etc.). • Design and size structural infrastructure (drinking water supply and distribution networks, combined sewer/stormwater/wastewater networks, pumping and lift stations, reservoirs, etc.). • Carry out and/or supervise advanced hydraulic modeling of drinking water and wastewater networks. • Define optimal technical choices, integrating resilient, sustainable, and economically viable solutions. • Ensure adherence to project budgets and deadlines. • Participate in the coordination and contractual management of partners (co-contractors, subcontractors, project owners, funders, or beneficiaries) to ensure successful project execution and client satisfaction. • Undertake short-term assignments in Africa and the Middle East.• Ensure critical review and technical validation of deliverables produced by the teams. • Guarantee compliance with national and international norms, regulations, and standards. • Provide technical support to project managers and engineers. • Assist project owners in technical decision-making. • Participate in strategic meetings and technical project monitoring committees. • Contribute to the continuous improvement of internal methods and tools. • Ensure knowledge transfer and the development of technical skills within the teams. • Conduct technological and regulatory monitoring in the water sector. YOUR PROFILE • Hold a Master's degree (BAC+5) in Engineering (engineering school specializing in hydraulic engineering, rural engineering, civil engineering, or equivalent). • Minimum 15 years of experience in drinking water and/or wastewater studies. Expertise in both areas is an asset. • Strong skills in network hydraulics, pumping stations, storage facilities, etc. • Proficiency in hydraulic calculation and modeling software for drinking water and wastewater, including transient regimes. • You have excellent interpersonal and listening skills. • You are autonomous, organized, and a strong team player. • You are rigorous, responsive, and possess strong analytical skills. • You have excellent written and verbal communication skills in English and French. At SUEZ Consulting, we believe that diversity is a driver of innovation and performance, shaping a sustainable environment. Recruitment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, or disability. Suez values ​​work-life balance; this position is open to remote work. BU: International - Europe CATEGORY: Management Apply now Share Save Jobstorage facilities, etc.). • Proficiency in hydraulic calculation and modeling software in the field of drinking water and sanitation, including transient regimes. • You have excellent interpersonal and listening skills. • You are autonomous, organized, and a strong team player. • You are rigorous, responsive, and possess strong action-oriented skills. • You have excellent written and verbal communication skills in English and French. At SUEZ Consulting, we believe that diversity is a driver of innovation and performance, shaping a sustainable environment. Recruitment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, or disability. Suez values ​​work-life balance; this position is open to remote work. BU: International - Europe CATEGORY: Management Apply now Share Save Jobstorage facilities, etc.). • Proficiency in hydraulic calculation and modeling software in the field of drinking water and sanitation, including transient regimes. • You have excellent interpersonal and listening skills. • You are autonomous, organized, and a strong team player. • You are rigorous, responsive, and possess strong action-oriented skills. • You have excellent written and verbal communication skills in English and French. At SUEZ Consulting, we believe that diversity is a driver of innovation and performance, shaping a sustainable environment. Recruitment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, or disability. Suez values ​​work-life balance; this position is open to remote work. BU: International - Europe CATEGORY: Management Apply now Share Save Job</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Possess an engineering degree (BAC+5) in Hydraulic Engineering, Rural Engineering, Civil Engineering, or equivalent.</li><li>Minimum of 15 years of experience in drinking water and/or sanitation studies. Proficiency in both areas is a plus.</li><li>Strong skills in network hydraulics, pumping stations, storage structures, etc.</li><li>Proficiency in hydraulic calculation and modeling software for drinking water and sanitation, including transient regimes.</li><li>Possess good interpersonal skills and a good sense of listening.</li><li>Be autonomous, organized, and have a strong team spirit.</li><li>Be rigorous and responsive with good writing skills.</li><li>Excellent written and verbal communication skills in English and French.</li></ul><p></p></section>

<p>Position: Sales Operations Associate Job Description: About US: Join our dynamic Customer Operations team at Arrow ! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you! As part of our company s growth, ARROW Morocco is strengthening its teams and is looking for a Sales Operation Associate, PLEASE ATTACH YOUR RESUME IN ENGLISH We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive. If you speak English and you like to work with other people - this might be something for you!</p><p>What You ll Be Doing at Arrow?</p><p>As a Sales Operations Associate, your role will be diverse and essential to our operations. In this back-office role, you will support our customer-facing, Sales and Customer Service colleagues, allowing them to focus on selling and servicing our customers. Your responsibilities will include:</p><ul><li>Quotation Management: Collaborate with Sales colleagues to construct and manage quotes for new customer bids, new buys, shortages, annual contracts, and specialized quoting activities.</li><li>Automation: Ensure all systems and data are aligned to drive automation across selling and service processes.</li><li>Price Support: Upload customer bills of material and request special price support where applicable. Maintain and update product-related data points that are often requested to supplement the pricing elements, such as stock status, lead-time, MOQ, item classification, and other specifications.</li><li>Order Processing support: Ensure quoted prices are reflected in contract price fields and customer part numbers are clean for seamless order processing.</li><li>Issue Resolution: Resolve data mismatches and order issues promptly and undertake corrective actions to prevent recurrence.</li><li>Post-Invoice Adjustments: Handle post-invoice adjustments both internally and externally when necessary.</li><li>Backlog Management: Review quote related alerts and holds in the Oracle ERP system and make necessary corrections to ensure smooth processing.</li><li>Team Collaboration: Enable customer-facing colleagues to build deep customer relationships and provide exceptional service by managing quotes and resolving queries efficiently, allowing them to focus on creating real value for our customers.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>English on min B2 level (both spoken and written), additional language is an asset.</li><li>Good knowledge of MS Office, Excel is a plus</li><li>Customer Service , Order Management or Sales experience</li><li>Accountability</li><li>Communication and coordination skills</li><li>Customer-oriented attitude</li><li>Team player</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">&nbsp;Level 3 NSOC Network &amp; Security Expert (Network and Security Operations Center) | Devoteam Morocco Nearshore<br><br></font></font><div><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Job Description</b></font></font></span></font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><br></font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of strengthening our Network &amp; Security operations teams, we are looking for a Level 3 NSOC Expert to work on high availability critical infrastructures within a complex international environment.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Attached to the Network and Security Operations Centre, you will be a key player in maintaining the operational condition of the infrastructures and providing level 3 technical expertise.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your tasks</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Provide level 3 expertise on network and security infrastructures with a strong focus on F5 Load Balancer solutions.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Diagnose, analyze and resolve complex production incidents.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> To handle escalated incidents, problems and changes in accordance with service commitments.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> To support the N2 teams as a technical reference and contribute to their skills development.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Ensure the operational maintenance of network and security equipment (Load Balancers, Firewalls, Proxies, DNS, VPN, etc.).</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Supervise the infrastructure and ensure its availability, performance and resilience.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Manage technical changes, assess associated risks and define validation and non-regression strategies.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Ensure the monitoring of the lifecycle of equipment and software: patching, updates, upgrades and obsolescence management.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Collaborating with publishers and manufacturers in the context of technical escalations.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Participate in the continuous improvement of services, the standardization of practices and the automation of operational tasks.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Write and maintain technical documentation, operating procedures and support guidelines.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Contribute to transformation projects, production deployments and BUILD to RUN transitions.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Participate in on-call duty and the management of critical incidents.</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical environment</font></font></strong> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> F5 Load Balancers </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> NSX-T </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Fortinet </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Check Point </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Palo Alto </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Cato Networks </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> FortiManager </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> FortiAnalyzer </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> BlueCoat Proxy </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Proxy Cloud </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> DNS </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Pulse Secure Connect </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Automation via Python, API and Ansible </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Networks IP, BGP, Internet access and Data Center infrastructures</font></font></p> <p><br></p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications </font></font></p><div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Engineering degree or Master's degree (Bac+5) in computer science, networks, or telecommunications. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Minimum </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">7 years</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> of experience in the administration and operation of network and security infrastructures within large production environments. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Proven expertise in network security infrastructures and data center environments. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Excellent command of F5 and/or Fortinet solutions. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Knowledge of advanced network architectures and routing protocols. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Experience in automating and industrializing operations. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Professional English required. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Excellent analytical, diagnostic, and problem-solving skills. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Customer service oriented, team player, rigorous, and autonomous.</font></font></p></div><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: As part of strengthening our Network &amp; Security operations teams, we are looking for a Level 3 NSOC Expert to work on critical, high-availability infrastructures within a complex international environment. Reporting to the Network and Security Operations Center, you will be a key player in maintaining the operational status of infrastructures and providing Level 3 technical expertise. Your responsibilities will include: Providing Level 3 expertise on network and security infrastructures, with a strong focus on F5 Load Balancer solutions; diagnosing, analyzing, and resolving complex production incidents; managing escalated incidents, problems, and changes while adhering to service level agreements; and supporting Level 2 teams as a technical expert and contributing to their skills development. Ensure the operational maintenance of network and security equipment (Load Balancers, Firewalls, Proxies, DNS, VPN, etc.). Monitor infrastructure and guarantee its availability, performance, and resilience. Manage technical changes, assess associated risks, and define validation and regression strategies. Oversee the lifecycle of equipment and software: patching, updates, upgrades, and obsolescence management. Collaborate with vendors and manufacturers during technical escalations. Participate in the continuous improvement of services, the standardization of practices, and the automation of operational tasks. Write and maintain technical documentation, operating procedures, and support guidelines. Contribute to transformation projects, production deployments, and BUILD-to-RUN transitions. Participate in on-call duty and critical incident management. Technical environment: F5 Load Balancers, NSX-T, Fortinet, Check Point, Palo Alto Cato Networks, FortiManager, FortiAnalyzer, BlueCoat Proxy, Cloud Proxy, DNS, Pulse Secure Connect. Automation via Python, APIs, and Ansible. IP networks, BGP, Internet access, and Data Center infrastructures. Why join us? You will work in a demanding, large-scale technical environment, offering constant challenges related to the performance, availability, and security of infrastructures. You will participate in strategic projects while actively contributing to the continuous improvement of services and the evolution of network and security architectures.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Engineering degree or Master's degree (Bac+5) in computer science, networks, or telecommunications. Minimum 7 years of experience in the administration and operation of network and security infrastructures within large production environments. Proven expertise in network security infrastructures and data center environments. Excellent command of F5 and/or Fortinet solutions. Knowledge of advanced network architectures and routing protocols. Experience in automating and industrializing operations. Professional English required. Excellent analytical, diagnostic, and problem-solving skills. Customer service oriented, team player, rigorous, and autonomous.</font></font></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>JOB SUMMARY<br>Head Concierge<br>The Ritz-Carlton Rabat, Dar Es Salam | Rabat, Morocco - <br>Craft Exceptional Experiences at One of Morocco’s Finest Luxury Destinations<br>Nestled within the prestigious Dar Es Salam estate and surrounded by beautifully landscaped gardens, championship golf courses and the cultural richness of Morocco’s capital, <br>The Ritz-Carlton Rabat, Dar Es Salam<br>offers a distinctive blend of contemporary luxury and timeless elegance. Renowned for its refined service, exceptional surroundings and commitment to creating unforgettable memories, the hotel stands as one of North Africa’s most prestigious hospitality destinations.<br>As part of <br>The Ritz-Carlton<br>, a brand recognised worldwide for its legendary service and unwavering dedication to personalised guest experiences, this is an opportunity to lead a critical function that sits at the very heart of the luxury guest journey.<br>We are seeking an accomplished <br>Head Concierge<br>to inspire and lead our Concierge team, ensuring every guest interaction reflects the exceptional standards and genuine care that define The Ritz-Carlton experience.<br>About the Role<br>The Head Concierge is responsible for leading all aspects of the Concierge operation, ensuring guests receive intuitive, personalised and memorable service before, during and after their stay. Acting as a trusted ambassador for both the hotel and destination, you will oversee the delivery of bespoke guest experiences while building strong relationships with local partners, attractions and businesses to enhance every visit<br>This highly visible leadership role requires a strong operational mindset, a passion for luxury hospitality and the ability to inspire a team to consistently exceed guest expectations. Working closely with Front Office and hotel leadership teams, you will help drive guest satisfaction, loyalty and overall hotel performance<br>Key Responsibilities<br>Lead and develop the Concierge team, fostering a culture of trust, collaboration, accountability and service excellence<br>Oversee daily concierge operations, ensuring quality standards are consistently achieved and guest expectations exceeded<br>Champion personalised service for all guests, with particular attention to VIPs, repeat visitors and special requests<br>Develop and maintain a comprehensive network of local luxury partners, restaurants, cultural attractions and service providers to create exceptional guest experiences<br>Ensure the team effectively handles guest enquiries, transportation arrangements, reservations, ticketing and bespoke concierge services<br>Monitor guest feedback and service performance, implementing improvements that strengthen guest satisfaction and loyalty<br>Support the achievement of departmental and property financial objectives through efficient operations and resource management<br>Act as a role model for The Ritz-Carlton Gold Standards, maintaining a visible presence and setting the benchmark for guest relations<br>The Ideal Candidate<br>You are an inspiring hospitality leader who understands that true luxury lies in anticipation, authenticity and attention to detail. You have a proven ability to build high-performing teams and create service cultures where colleagues feel empowered to deliver extraordinary experiences.<br>The successful candidate will bring:<br>Experience leading Concierge, Guest Services or Front Office operations within a luxury hospitality environment<br>A strong understanding of guest engagement, service recovery and personalised luxury experiences<br>Exceptional interpersonal, communication and relationship-building skills<br>The ability to remain composed, professional and solution-focused in a fast-paced environment<br>Commercial awareness and an understanding of how service excellence contributes to business performance<br>A passion for coaching, mentoring and developing talent<br>Deep appreciation for cultural diversity and the ability to anticipate the unique needs of an international clientele<br>Why Join Marriott International<br>At <br>Marriott International<br>, we are committed to helping our associates grow personally and professionally. As the world’s leading hospitality company, we offer unrivalled opportunities to build a global career while working alongside some of the industry’s most talented professionals.<br>By joining <br>The Ritz-Carlton<br>, you will benefit from:<br>Exceptional career development opportunities across Marriott International’s global portfolio.<br>Industry-leading learning and leadership development programmes.<br>A culture built on inclusion, wellbeing and continuous growth.<br>The opportunity to represent one of the world’s most prestigious luxury hospitality brands.<br>The chance to make a meaningful impact through extraordinary guest experiences every day<br>Create Memorable Moments That Last a Lifetime<br>At The Ritz-Carlton, we believe every interaction matters. As <br>Head Concierge<br>, you will play a defining role in shaping the guest experience, creating personalised journeys and leading a team dedicated to delivering legendary service. If you are passionate about luxury hospitality, inspired by excellence and ready to lead at one of Morocco’s most distinguished hotels, we invite you to explore this exceptional opportunity with <br>The Ritz-Carlton Rabat, Dar Es Salam<br>.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><span><span><b>About the location:</b></span></span></p><br><br><br><p><span>A breath of fresh air on the oceanfront, <b>Four Seasons Hotel Casablanca</b> offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 184 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool, spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.&nbsp;</span></p><br><br><br><p><span><span>Four Seasons Casablanca is looking for a Guest Service Agent who shares a passion for excellence and who infuses enthusiasm into everything he does.&nbsp;</span></span></p><br><br><p><span><span>Work on a team built on mutual respect, collaboration, excellent service and passion. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests.</span></span></p><br><br><br><p><span><span><b>What you will do:</b></span> </span></p><br><br><ul><li><span><span>Must be able to work overnight and follow proper protocol in the overnight hours of hotel operation.&nbsp;</span></span></li><li><span><span>Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. </span></span></li><li><span><span>Assisting valet parking service upon guest’s request on vehicle parking, retrieval..</span></span></li><li><span><span>Maintains proper records of stored luggage, package deliveries and pick-ups in compliance with Four Seasons Standards. </span></span></li><li><span><span>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.&nbsp;</span></span></li><li><span><span>Helps resolve customer complaints, assists guests in all inquiries in connection with hotel services, hours of operations, in-house events, directions, etc. </span></span></li><li><span><span>Providing arriving guests with a hotel orientation.</span></span></li><li><span><span>Will complete any tasks of a Doorman, Bellman. Greet all guests with a smile and offer them assistance. </span></span></li><li><span><span>Assist overnight MOD with guests requests. </span></span></li><li><span><span>Works harmoniously and professionally with co-workers.</span></span></li></ul><br><p><span><span><b>What we offer:&nbsp;</b></span><br><span>• Competitive Salary, wages, and a comprehensive benefits package</span><br><span>• Excellent Training and Development opportunities</span><br><span>• Complimentary Accommodation at other Four Seasons Hotels and Resort</span><br><span>• Complimentary Dry Cleaning for Employee Uniforms</span><br><span>• Complimentary Employee Meals</span></span></p><br><br><p><span><span><b><u>Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit.</u>&nbsp;</b></span></span></p><br><br><p><span><span><b>**only selected candidates will be contacted</b></span></span></p><br><br><br><p><span><span>Learn more about what is like to work at Four Seasons – Visit us:&nbsp;</span></span></p><br><br><p><span><span>https://jobs.fourseasons.com</span></span></p><br><br><p><span><span><u>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</u></span></span></p><br><br><p><span><span><u>https://www.facebook.com/Fourseasonsjobs</u></span></span></p><br><br><p><span><span><u>https://twitter.com/FourSeasonsJobs</u></span></span></p><br><br><br><br><p><span><span>The management level for this position is:</span></span></p><br><br><p><span><span>Operations - Individual Contributor</span></span></p><br><br><br><br><p><span><span>The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.</span></span></p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>Warehouse Associates are accountable for accurately performing a combination of manual and automated tasks necessary for receipt, storage, transporting, picking, packing, shipping, staging, delivery etc. of product that may be hazardous, temperature sensitive, or of high value amid continuously demonstrating behaviors aligned with Abbvie’s attributes and values.</p><br><p>Responsibilities</p><br><ul><li>Comply with all appropriate policies and procedures to successfully maintain training, safety, GxP, and governmental agency standards.</li><li>Ability to comprehend and accurately process paperwork in accordance with policies and procedures.</li><li>Demonstrated ability to adapt to fast changing work demands.</li><li>Responsible for cross-training in multiple areas of the operation while maintaining a low level of quality mistakes.</li><li>Accurately receive and inspect inbound product/material for infestation, overages, shortages, and damages (OS&amp;D).</li><li>Efficiently and correctly pick customer orders for shipment, ensuring that the correct number and type of product is picked.</li><li>Transfers and locates material/product to general storage areas or shipping locations.</li><li>Verify quantity, quality, labeling and address with the customer’s order to ensure outgoing shipments are complete and accurate.</li><li>Demonstrate expertise and serve as the subject matter expert (SME) during compliance audits. Maintain open communication with leadership regarding audit findings and proposes plan of action for resolution.</li><li>Maintain valid driver’s license required for driving departmental vehicles.</li></ul><br>Qualifications<br><br><ul><li>High School Diploma or GED with 5+ years of related experience preferably within a pharmaceutical operations setting.</li><li>Accurately complete basic math calculations. Ability to read and understand training documents, product labeling and warehouse signage written in English.</li><li>Pass medical screening and/or background checks conducted by local, state, and federal authorities.</li><li>Self-motivated with ability to work in a fast-paced positive team-oriented environment, with moderate supervision an emphasis on customer satisfaction.</li><li>Demonstrated ability to adapt to fast changing work demands.</li><li>5+ years working with ERP system, preferably SAP. Familiarity with Microsoft office products, general computer skills and RF scanners required. Ability to analyze, think creatively, decide, an effectively communicate verbally and written.</li><li>Very strong working knowledge applying CDA, TSA, IATA, DOT, IMDG and/or FTZ compliance regulations for the receiving and shipping of materials</li><li>Capable to lift 50 lbs., and/or more with assistance. Able to bend, reach, stoop, climb, stand and walk for entire shift of 8 hours or more.</li><li>Ability to work in an atmosphere range of -20°C to 30°C (-4°F to 86°F), wearing the required Personal Protective Equipment (PPE) to complete assigned tasks.</li><li>Operate various types of material handling equipment including but not limited to forklifts, hand tools and other devices operated in a warehouse environment while maintaining the highest level of productivity and accuracy.</li></ul><br>Additional Information<br><br><p>​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</li><li>This job is eligible to&nbsp;participate&nbsp;in our short-term incentive&nbsp;programs.&nbsp;​</li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p>At JTI we celebrate differences, and everyone truly belongs. <strong>46,000 people from all over the world</strong> are continuously building their unique success story with us.<strong> 83% of employees feel happy </strong> working at JTI.</p><br> <p>To make a difference with us, all you need to do is bring your <strong> human best.</strong></p><br> <p>What will your story be? Apply now! &nbsp;</p><br> <p><strong>Learn more: jti.com</strong></p><br> <p><strong>BUILDING &amp; UTILITIES PROCESS LEAD</strong></p><br> <p>We are seeking a committed and analytical Building &amp; Utilities Process Lead in Tetuan, Morocco, to report to the Engineering.</p><br> <p><strong>WHAT YOU WILL BE DOING</strong></p><br> <p>As a Building &amp; Utilities Process Lead, you will be fully responsible for the efficient, reliable, and sustainable operation of all utility systems, including electricity, water, steam, compressed air, and chilled water. You will monitor system performance using BMS, analyze data, and prepare energy and utility performance reports to support business and sustainability targets. You will ensure all related processes meet JTI’s operational and compliance standards by maintaining documentation such as ISO, IMS, IWS, and OPL. You will also lead loss elimination and performance improvement activities, contributing directly to the achievement of departmental KPIs.</p><br> <p>You will participate in DDS (Daily Direction Setting) meetings to report results, flag issues, and request resources. You will own and manage DMS processes including CL (Centerline), CO (Changeover), and CM (Change Management), standardize equipment and procedures, and lead 5S and Kaizen initiatives across utilities and energy areas. You will support and implement decarbonization and efficiency projects (e.g. solar PV, heat recovery), ensure full EHS and legal compliance, and contribute to talent development through coaching, training, and knowledge sharing across teams and processes.</p><br> <p><strong>EDUCATION</strong></p><br> <p>University (Master’s) Degree in Engineering or similar (preferably Electromechanics)</p><br> <p><strong>WORK EXPERIENCE</strong></p><br> <p>1–3 years experience in a similar job</p><br> <p><strong>SKILLS</strong></p><br> <ul> <li>Engineering – EHS Understanding (Advanced level)</li> <li>Team Management (Advanced level)</li> <li>Maintenance Planning (Operational level)</li> <li>Process Knowledge (Advanced level)</li> <li>Utility Operating Knowledge (Operational level)</li> <li>Project Management (Operational level)</li> <li>Good knowledge of English &amp; French</li> <li>Strong PC skills (MS Office programs)</li> <li>Competency in relevant SAP transactions</li> </ul> <p>Are you ready to join us? Build your success story at JTI. Apply now!</p><br> <p>Next Steps:</p><br> <p>After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor &gt; Assessment tests &gt; Interviews &gt; Offer. Each step is eliminatory and may vary by role type.</p><br> <p>At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Develops strategies to maximize outlet profitability while maintaining high service standards. Oversees the planning and execution of special events and promotions to drive sales. Analyzes the outlet's financial performance and implements corrective measures as needed. Ensures compliance with food hygiene, safety, and customer service standards. Monitors market trends and adjusts the menu and offerings accordingly. Manages customer complaints effectively and proactively to ensure satisfaction. Implements initiatives to enhance the customer experience and increase loyalty. Collaborates with other hotel departments to ensure a consistent overall experience. Maintains adequate inventory of supplies and products necessary for the smooth operation of the outlet. Involves staff in ongoing training sessions to maintain exceptional service levels. Evaluates individual team member performance and identifies opportunities for improvement. Participates in management meetings to discuss overall hotel objectives and strategies. Represents the outlet at promotional events or trade shows to increase visibility. Uses data and analytics to make informed decisions regarding promotions, menus, etc. Manages the administrative aspects of the outlet, including budget management and financial reporting.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience and Education: Bachelor's degree (Bac+3) or Master's degree (Bac+5) in Hotel Management, Hospitality, Tourism, Business Administration, or a related field. At least 3 years of professional experience in the food and beverage department, ideally in a high-end or luxury establishment. Technical Skills: Excellent command of food and beverage operations and the daily management of one or more points of sale (restaurant, bar, lounge, room service, etc.). Strong financial management skills, including budget preparation, performance indicator monitoring, cost control, and profitability optimization. In-depth knowledge of hygiene standards, food safety regulations, and applicable food and beverage industry regulations. Good understanding of LQA (Leading Quality Assurance) standards and the ability to ensure their daily application to guarantee excellent service. Personal Qualities: Excellent leadership skills, with the ability to mentor, motivate, and develop teams in a process of operational excellence and service quality. Excellent analytical, decision-making, and problem-solving skills in a demanding and constantly evolving environment. Strong customer focus and a keen sense of operational excellence, ensuring a personalized and memorable experience for every guest. Excellent communication, customer relationship management, and complex situation resolution skills. Strong organizational skills, attention to detail, and the ability to effectively manage priorities in a dynamic and demanding environment. Initiative, autonomy, and strong decision-making skills. Continuous commitment to improving customer satisfaction and optimizing operational processes. Languages: Excellent command of French and English, both spoken and written. Proficiency in a third language is an asset.</font></font></p><p></p></section>

<p>KEY DIMENSIONS: SCOPE &amp; SCALE The Customer Engagement Lead role is designed to focus exclusively on customer engagement at the country level. This role assumes paramount importance in directly engaging with customers, understanding their needs and preferences, and driving strategies that enhance customer satisfaction and loyalty.</p><p>Customer Strategic Focus: Lead the development of a customer-centric strategic focus that aligns with overall business objectives, identifying key opportunities to enhance engagement and satisfaction. Customer Persona Development: Craft detailed customer personas based on robust data and insights, enabling the team to deeply understand the motivations, challenges, and behaviors of different customer segments. Customer Journey Mapping: Map out comprehensive customer journeys for each persona, identifying key touchpoints and opportunities to engage and add value Customer Engagement Plan: Design and implement a strategic customer engagement plan that leverages identified personas and journey insights with detail specific activities, channels, and messages tailored to engage each segment effectively, driving meaningful interactions and building strong relationships Go-to-Market Channel Assessment &amp; Choices: Conduct thorough assessments of available go-to-market channels, evaluating their effectiveness in reaching target customer segments. Make strategic choices about which channels to prioritize based on alignmenet with customer preferences and behaviors, ensuring efficient and impactful reach Call Plan by Channel: Develop detailed call plans for each chosen channel, outlining the frequency, messaging and objectives of interactions. This planning ensures that all customer communications are consistent, personalized, and strategically timed to optimize engagement and response rates Glocal Context Elaboration: Articulate a glocal strategy that balances global brand strategies with local market nuances. This involves adapting global engagement initiatives to fit local customer preferences and regulatory environments, ensuring strategies are both globally aligned and locally resonant.</p><p>ROLE RESPONSIBILITIES Lead and execute innovative customer engagement strategies within the assigned geography/country, prioritizing direct interactions with customers. The role aims to embody and advocate for a Customer First philosophy, ensuring that all engagement initiatives are deeply aligned with customer needs, thereby driving satisfaction and loyalty. Customer Engagement Strategy: Develop and implement a comprehensive customer engagement strategy that prioritizes direct, meaningful interactions, leveraging insights to drive engagement and satisfaction Design customer journeys: Ensure the personalization of customer interactions &amp; content across channels Analyze touchpoints across the customer journey: Leverage data to understand individual preferences and tailor the customer experience, ensuring a more personalized and relevant engagement Content Strategy Plan: Develop the adapted content, on a glocal manner, in respect of the regulatory frame &amp; in coordination with the dedicated partner functions (medical, regulatory...) Collaboration with Brand Leads: Work closely with Brand Leads to ensure that engagement strategies complement and amplify brand strategies, align with the overall objectives Omni-Channel Engagement: Utilize an omni-channel approach to engage customers across multiple platforms, ensuring consistency and personalization in all communications to meet customers where they are. Map out the entire customer journey, identifying touchpoints across various channels. Analyze how customers interact with the brand at each touchpoint and work to optimize these interactions for a seamless and positive experience. Customer Insight and Analysis: Collect customer feedback and insights to identify areas for improvement Enhance customer satisfaction, loyalty, and overall experience by addressing pain points and meeting customer expectations Cross-Functional Leadership: Lead the customer engagement with a strong Customer First ethos, empowering team members to innovate and excel in their engagement initiatives Work in close cooperation with the salesforce optimizing processes and systems to ensure a seamless and positive customer journey Ensure that employees understand and deliver a positive customer experience is a key aspect of CX roles. This involves training employees to meet customer expectations and handle various customer interactions effectively Work in Agile when possible with the transversal team when possible, with an innovation mindset</p><p>MAIN REQUIREMENTS Education Background: Minimum Bachelor s degree in Marketing, Business Administration, or any related field Pharmaceutical Industry Understanding: Deep understanding of the pharmaceutical industry s regulatory environment, market dynamics and customer engagement Customer knowledge: Understanding HCPs preferred experiences. Deep knowledge of key clients &amp; the end-to-end customer journey. CX professionals need to identify and map out the various touchpoints and interactions customers have with the company, from initial awareness to post-purchase support. Strong expertise in Omnichannel and Channel mix Knowledge and experience of innovative methodologies such as scrum, lean start up , nudge and design thinking. Out of the box thinker, always searching for new opportunities Technical proficiency: Experience with digital engagement tools, AI applications for customer insights, and familiarity with Agile methodologies Language Proficiency: Fluent in the primary language(s) of the country or countries of operation, with strong communication skills Role model of PTW behaviours</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum Bachelor's degree in Marketing, Business Administration, or any related field.</li><li>Deep understanding of the pharmaceutical industry's regulatory environment, market dynamics, and customer engagement.</li><li>Understanding of HCPs preferred experiences. Deep knowledge of key clients &amp; the end-to-end customer journey.</li><li>Strong expertise in Omnichannel and Channel mix.</li><li>Knowledge and experience of innovative methodologies such as scrum, lean startup, nudge, and design thinking.</li><li>Out-of-the-box thinker, always searching for new opportunities.</li><li>Experience with digital engagement tools, AI applications for customer insights, and familiarity with Agile methodologies.</li><li>Fluent in the primary language(s) of the country or countries of operation, with strong communication skills.</li><li>Proven track record of developing and implementing successful customer engagement strategies that have significantly improved customer satisfaction and loyalty.</li><li>Proven experience in leading customer engagement or relationship management initiatives, preferably within the healthcare or pharmaceutical sector.</li><li>Hands-on experience in leading digital transformation projects, specifically those enhancing customer engagement through AI and data analytics.</li><li>Demonstrated ability to manage projects using Agile methodologies, effectively leading cross-functional teams and adapting strategies in a dynamic, fast-paced environment.</li><li>Experience ensuring all customer engagement activities comply with local regulations and ethical standards, particularly in the pharmaceutical or healthcare industry.</li><li>Ability to leverage insights and data to develop and execute effective customer engagement strategies.</li><li>Demonstrated ability to lead by example, fostering a Customer First culture within the team and across the organization.</li><li>A deep commitment to understanding and prioritizing the customer's needs and preferences.</li><li>Flexibility to adapt strategies in real-time based on customer feedback and market changes, and creativity in finding new ways to engage and delight customers.</li><li>Strong collaborative skills to work effectively with Brand Leads and cross-functional teams, ensuring alignment between customer engagement and brand strategies.</li><li>Ability and mindset to adapt to new ways of working such as Agile.</li><li>Proficiency in digital engagement tools and platforms, with a strong understanding of how AI can be applied to enhance customer interactions and personalize communication.</li></ul>