Operation Specialist Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><u><strong>1. Operations Supervision:</strong></u><br>• Ensure coordination and supervision of daily plant treatment activities.<br>• Monitor crushing, grinding, cycloning, gravity pre-concentration, leaching, and solid-liquid separation (counter-current decantation) processes to ensure their efficiency and compliance with established standards and indicators.<br><u><strong>2. Team Management </strong></u>:<br>• Coach and motivate a team of operators and assistant operators.<br>• Supervise the work of operators by distributing tasks and responsibilities fairly and effectively, while ensuring close monitoring throughout the shift.<br>• Provide continuous training and support to the team to improve skills and performance.<br><u><strong>3. Communication and Collaboration:</strong></u><br>• Coordinate activities with other departments, including maintenance, metallurgy, warehouse, and purchasing.<br>• Communicate effectively with the Treatment Manager and team members to ensure a clear understanding of goals and expectations.<br>• Collect yield calculation information.<br>• Understand the quality parameters of the solution, finished product, and performance data.</p><br><br><p><u><strong>HSE Roles &amp; Responsibilities</strong></u></p><br><br><p>1. Ensure the safety of operators on duty.<br>2. Responsible for the use of PPE for the entire team.<br>3. Contribute positively to the training of treatment operators in the areas of occupational health and safety.<br>4. Ensure adherence to safety standards and operating procedures.<br>5. Report any safety or environmental anomaly/incident/accident that occurs during the work shift to the manager.<br>6. Participate in ZMSM's HSE approach (HSE committee; procedure updates, etc.).<br>7. Ensure the safety of equipment and the cleanliness of the plant.<br>&nbsp;</p><br><br> <br> Required profile : <p><u><strong>Knowledge:</strong></u><br>1. Understand plant operation and recognize failure modes.<br>2. Know the product specifications and cuts expected by the functions: crushing screening, grinding cycloning, gravity pre-concentration, leaching &amp; counter-current decantation.<br>3. Understand and interpret the performance data of unit operations.<br>4. Understand the PFD and P&amp;ID of the plant and the role of reagents.<br>5. Understand the technologies of the machines installed in their unit.<br>6. Know the operation of equipment and control loops.<br>7. Be aware of the risks and failure modes related to their operations.<br>8. Understand the operation and flow-sheet of a counter-current decantation unit.<br>9. Know the start-up, shutdown, and operating procedures.<br><u><strong>Skills:</strong></u><br>1. Sampling<br>2. Mass and metallurgical balances<br>3. Optimization of operating costs<br><u><strong>Attitude:</strong></u><br>1. Dynamism and responsiveness<br>2. Listening and respect for superiors<br>3. Organizational skills and rigor in carrying out assigned tasks.<br>&nbsp;</p><br><br><p><u><strong>Profile</strong></u></p><br><br><p>Required education level: Bac +2 to Bac +3 in mineral processing, industrial chemistry, or equivalent.<br>Desired diplomas: Higher Technician Diploma<br>Experience: 3 years of experience in mineral processing or similar industry.<br>Mandatory training: Advanced knowledge of hydrometallurgy processes and fragmentation &amp; grinding techniques.</p><br><br><p><strong>Mandatory training to be completed before starting the job:</strong><br>• Team Leadership Training<br>• Specific training on the risks associated with cyanide handling.<br>• Training on intervention and emergency management procedures in case of a cyanide incident.<br>• Basic HSE training including: PPE use, mechanical and electrical risks, and emergency situations.<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, emails and chats; Escalating complex cases to the internal team; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent French &amp; English skills (at least C1 for both spoken and written); At least 6 months of experience in customer and technical support role is a must; Experience with CRM systems; Experience handling customer issues in a ticket-based support environment across multiple channels, including email, phone, and chat.<br> Ability to learn and follow precise procedures; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer ( at least 16Gb of RAM ) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience supporting time and attendance software and/or workforce management systems from a support perspective, rather than solely as an end user.<br> Benefits: Fixed schedule: Monday–Friday, 8 AM–4 PM EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and video calls; Collaborate with internal teams to investigate and resolve customer issues efficiently; Represent the company by ensuring a positive customer experience throughout the issue resolution process; Develop strong product knowledge to provide accurate guidance and support; Assist customers with customized reports and analysis using data visualization tools; Monitor and troubleshoot connection issues using internal and external tools; Maintain detailed records of customer interactions, troubleshooting steps, and resolutions within the support ticketing system; Escalate complex technical issues to engineering teams when required to ensure timely resolution; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English skills (at least C1 for both spoken and written); 3-5 years of experience in customer and technical support role is a must; Proven knowledge of the payments ecosystem mechanisms; Ability to troubleshoot using databases &amp; other technical tools; Excellent customer-facing skills to ensure a positive customer experience; Strong analytical thinking and research skills; Ability to identify when an escalation to the Engineering team is required; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience with SQL \ Postman; Experience with MongoDB , Tableau, Snowflake; QA background.<br> Benefits: Fixed schedule: Monday–Friday, 10 AM - 6 PM GMT+3 Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3F1</span> </div>

<div><p><strong>Sales support</strong></p>   <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p>   <p>DHL Global Forwarding has an opening for <strong>Sales support </strong>in Morocco. In this role, you will, under supervision, support sales plans and processes to achieve business growth, profitability, and customer retention goals within a defined territory, in alignment with business strategy, financial objectives, Group guidelines, and policies.</p> <p><strong><em>Join us in connecting people and improving lives!              </em></strong></p>     <p><strong>In this Sales support position </strong></p> <ul> <li>You will, under supervision, support sales sub-function plans and processes to deliver business growth, improve profitability, and enhance customer retention within a defined area/territory, in line with business strategy, financial objectives, Group guidelines, and company policies.</li> </ul>   <ul> <li>You will undertake generally repetitive tasks to implement sales, marketing, customer retention, advertising, pricing, and distribution plans.</li> </ul>   <ul> <li>You will comply with established procedures to reconcile sales, revenues, and costs against forecasts to identify problem areas and discrepancies.</li> </ul>   <ul> <li>You will assist in identifying and reporting improvement opportunities based on pipeline reporting, in collaboration with the Sales Effectiveness team.</li> </ul>   <ul> <li>You will verify and analyze market trends and customer requirements and support the translation of products/services into solutions that meet customer needs.</li> </ul>   <ul> <li>You will, under supervision, provide administrative support in managing sales support processes and tools to ensure sales force effectiveness</li> </ul>   <p><strong>Qualifications & Experience</strong></p> <ul> <li>Skills: Sales Management, New Business Development, Sales Forecasting, CRM, Customer Satisfaction, Customer Acquisition, Customer Retention, Customer Segmentation, Market Segmentation, Account Management, Market Trends, Product Development Strategy, Product Development Life Cycle, Change Management, Advertising, Pricing, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback</li> </ul>   <ul> <li>Education Level</li> </ul> <p>               Vocational/Specialized/Technical/Certification</p>   <ul> <li>Experience Level</li> </ul> <p>less than 2 years</p>   <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul>     <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p> <p> <font color="#ffffff">#LI-MEA</font></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Lear For You</b> <br> </span><p>We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because <strong>we want to be more for you.</strong></p><br> <p>A path to a better career. A better future.</p><br> <p>Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.</p><br> <p>They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.</p><br> <p>Are you ready for a better career? A better future?</p><br><br><br><b>Job Description</b> <br><p>Reporting to the Tooling Supervisor, the Tooling Specialist is responsible for ensuring the preventive and corrective maintenance of plastic injection molds. The role also involves carrying out various activities related to mold repair, troubleshooting, modification, and maintenance processes to ensure optimal tooling performance and production continuity.</p><br><br><br><b>Responsibilities</b> <br><ul> <li>Execute and monitor the preventive maintenance schedule for plastic injection molds.</li> <li>Perform corrective maintenance on plastic injection molds to ensure their reliability and proper operation.</li> <li>Monitor the condition, compliance, and availability of production resources and supplies (tooling, machines, spare parts, etc.).</li> <li>Communicate effectively with the Production Department and manage priorities related to mold status to minimize production downtime.</li> <li>Identify equipment and component malfunctions and implement appropriate corrective actions.</li> <li>Propose and implement continuous improvement initiatives related to productivity, quality, safety, and cost efficiency.</li> <li>Verify, complete, and maintain daily reports and maintenance tracking documentation.</li> <li>Provide technical support to the Engineering, Production, Quality, and Maintenance departments.</li> <li>Inspect produced parts and develop rework solutions when necessary.</li> <li>Participate in tooling analysis and continuous improvement meetings.</li> <li>Manufacture and machine precision mechanical components.</li> <li>Ensure compliance with quality standards and customer requirements.</li> <li>Ensure adherence to health and safety policies, rules, and procedures.</li> <li>Ensure compliance with environmental procedures and regulations.</li> </ul><br><br><b>Skills</b> <br>AutoCAD<br>SolidWorks (CAD)<br>Injection Molding<br>Tooling<br><br><br><b>Education Requirements</b> <br><p>Technician Diploma (Bac+2), preferably as a Specialized Technician in Tooling, Mold Making, or Mechanical Manufacturing Methods.</p><br><br><br><b>Experience Requirements</b> <br><p>Experience in mechanical manufacturing or injection molding, preferably in the automotive industry, is an asset.</p><br><br><br><b>Certifications / Licenses</b> <br><p>NA</p><br><br><br><b>Languages</b> <br><ul> <li>French</li> <li>English</li> </ul><br><br><b>Equal Opportunity Employer</b> <br> <p><span><em>Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.</em></span></p><br> <p><span><em>We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.</em></span></p><br> <p><em><span>Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.</span></em></p><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company: Nestl Maroc SA<br>Location: Casablanca<br>Full-time</p><p><strong>POSITION SUMMARY</strong></p><p>Lead the end-to-end Supply Chain operations across the North West Africa Cluster to deliver both top-line growth and bottom-line performance targets by ensuring efficient, seamless, and resilient operations. The role is responsible for driving operational excellence across planning, procurement, manufacturing, logistics, customer service, and distribution while ensuring alignment with cluster business objectives and global Supply Chain priorities. As a key member of the Cluster Management Committee (MANCOM), the Supply Chain Cluster Head collaborates closely with Cluster leadership teams and Head Office functional leaders to translate business strategy into operational execution, identify productivity opportunities, and drive continuous improvement initiatives across the value chain.</p><p>The position also requires strong external stakeholder management, partnering with customers, contract manufacturers, logistics service providers, and other strategic partners to enhance service levels, optimize costs, improve operational efficiency, and support sustainable business growth.</p><p>In partnership with the Head Office Supply Chain leadership team, the role is accountable for building organizational capability across the cluster by coaching, mentoring, and developing Supply Chain talent, strengthening succession pipelines, and fostering a high-performance culture.</p><p><strong>A DAY IN THE LIFE</strong></p><p>He/She will be responsible for driving the cascaded MENA SC strategy and orchestrating the consolidated tactical and operational activities in conjunction with the cluster agenda, along with the Cluster MANCOM, to deliver top- and bottom-line targets.</p><p>As a member of the MENA Supply Chain Leadership Team, he/she will strongly support the establishment of key functional priorities in line with business objectives and customize and cascade these down to the cluster.</p><p>He/She will also have responsibility for building SC capability within the SC community across MENA, coaching and developing talent, and contributing to succession planning along with the Function Head from the SCLT.</p><p>As a senior MANCOM and SCLT member, the role will also drive the Caring Leadership agenda for Safety &amp; Health for people across the cluster geographical scope as well as across MENA.</p><p>Responsible for running a smooth and efficient operation, driving a customer-centric mindset within the cluster across all SC E2E functions (CFSC, VMI, CMI, Logistics, Import-Export (except UAE), Clearance, and Co-Man support), and ensuring best-in-class customer service.</p><p>Drive the reduction of TDC and Cost of Distribution (Logistics Call to Arms) by launching new initiatives across the cluster in warehousing, importation, and secondary network distribution.</p><p>Lead, develop, and accelerate Supply Chain customer focus, increasing collaboration opportunities and customer perception to become the leader in the industry.</p><p>Support Technical and Procurement in identifying and developing local sourcing opportunities.</p><p>Contribute to Procurement and DSP by providing inputs on stock cover policy and availability risk mitigation.</p><p>He/She is a key decision-maker and approver of exceptions to agreed stock cover levels at trade. He/She has full responsibility for Finished Goods inventory and stock cover versus target at Nestl , as well as full responsibility for ensuring freshness and reducing bad goods risks.</p><p><strong>WHAT WILL MAKE YOU SUCCESSFUL</strong></p><p>Bachelor's degree in Engineering, Supply Chain, Business Administration, Operations Management, or a related field. Master's degree is an advantage.</p><p>12 15+ years of progressive Supply Chain experience, including leadership roles within FMCG, Consumer Goods, Manufacturing, or related industries.</p><p>Proven experience leading multi-functional and multi-country Supply Chain operations.</p><p>Strong customer focus with the ability to build effective internal and external partnerships.</p><p>Strong stakeholder management, influencing, and communication skills, with the ability to operate effectively at executive level.</p><p>Strong business acumen with demonstrated ability to balance service, cost, inventory, and growth objectives</p><p>Strong leadership and problem-solving skills with the ability to interpret data and make informed decisions.</p><p>Must have excellent communication skills (credible influencing &amp; persuasion)</p><p>Detail-oriented with a focus on accuracy and quality.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Engineering, Supply Chain, Business Administration, Operations Management, or a related field. Master's degree is an advantage.</p><p>12 15+ years of progressive Supply Chain experience, including leadership roles within FMCG, Consumer Goods, Manufacturing, or related industries.</p><p>Proven experience leading multi-functional and multi-country Supply Chain operations.</p><p>Strong customer focus with the ability to build effective internal and external partnerships.</p><p>Strong stakeholder management, influencing, and communication skills, with the ability to operate effectively at executive level.</p><p>Strong business acumen with demonstrated ability to balance service, cost, inventory, and growth objectives</p><p>Strong leadership and problem-solving skills with the ability to interpret data and make informed decisions.</p><p>Must have excellent communication skills (credible influencing &amp; persuasion)</p><p>Detail-oriented with a focus on accuracy and quality.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mission We are looking for a Sales Engineer to strengthen our Oil-Free Air business in Morocco. The main mission is to develop sales of oil-free Portfolio : Smart Air , Industrial Cooling and Energy conversion solutions across different industrial segments. The role will focus on new equipment sales, replacement opportunities, project development, customer relationship management and proactive market coverage. The objective is to support the growth ambition of the Oil-Free Air business by developing new opportunities, increasing customer coverage and contributing to a more diversified and sustainable business base. Main Responsibilities: Develop and Manage assigned industrial segments, including customer mapping, opportunity identification and business development actions. Drive proactive customer visits, technical-commercial presentations and compressed-air systems assessments. Build and follow a strong pipeline of projects, replacements and new installations. Develop replacement opportunities from the installed base. Work closely with customers, consultants, contractors and key decision makers. Prepare and follow commercial offers in coordination with internal teams. Follow opportunities from lead generation to order closing. Coordinate with Product Specialist, Service team and internal support functions. Use CRM tools to track customer visits, opportunities, pipeline and forecast. Support business diversification and market development initiatives. Candidate Profile Engineering degree or technical background, preferably in mechanical, electrical, industrial or energy engineering. Experience in B2B industrial sales, preferably with capital equipment. Knowledge of compressors, utilities, industrial equipment or rotating machines is a strong advantage. Ability to understand customer processes and propose value-based solutions. Strong commercial mindset and ability to develop new accounts. Good communication and negotiation skills. Structured, proactive and result-oriented. Comfortable with regular customer visits and field activity. What We Expect The successful candidate should be able to increase customer coverage, create new business opportunities, convert replacement potential into orders and contribute to the sustainable growth of the Oil-Free Air business. Key Success Indicators Customer coverage and visit activity. New opportunities created. Pipeline value and quality. Order intake performance. Replacement opportunities identified and converted. CRM discipline and forecast accuracy. Development of new accounts and applications. Ability to manage a sales pipeline and work with targets. Fluent in French and Arabic; English is required for internal communication. Travel Requirements The position includes regular business travel within Morocco and occasional missions across the West &amp; Central Africa region. These missions may include customer visits, distributor support, project follow-up, business development activities, technical-commercial presentations and participation in key negotiations. The candidate must be comfortable with travel and able to operate in different industrial and multicultural environments. What we offer : A challenging role with significant growth potential. Continuous learning and development opportunities. Exposure to innovative and sustainable technologies. Career growth opportunities within Atlas Copco Group through our internal job market. An inclusive, collaborative and people-focused culture. Competitive compensation and benefits package. The opportunity to make a direct impact on industrial sustainability and energy efficiency. Contact information Talent Acquisition Team:Faycal Boukdir Email:faycal.boukdir@atlascopco.com Hiring Manager: Mehdi Hlala Our selection process includes interviews and for some roles skills assessments to gain a deeper insights into your profile. We're eager to get to know you, hear about your skills, and discuss your potential to grow with us. Contact information Talent Acquisition Team: Faycal Boukdir</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Cosumar</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where human relationships, teamwork and employee support play an important role. This collaborative approach is reinforced by a strong <strong>organizational</strong> dimension, ensuring rigor, efficiency and process reliability. The company also values <strong>performance</strong> and goal achievement, while maintaining openness to <strong>innovation</strong> and continuous improvement. This balance fosters a structured, people-oriented and progress-driven work environment. </p><br><br> <br> Job : <p>Join a dynamic company in the Agri-food sector as a <strong>PROCESS TECHNICIAN</strong> at one of our sites located in the <strong>Loukkos</strong> region. This is a unique opportunity to actively contribute to production processes in a stimulating environment.</p><br><br><p>Your role will be essential in optimizing manufacturing processes, ensuring product compliance, and adhering to safety standards. The goal is to guarantee efficient, high-quality production.</p><br><br><p>Your main tasks will include:</p><br><br><p>Ensuring maintenance of technological equipment:<br>• Prepare the maintenance program considering the pre-established maintenance plan and analysis of<br>past breakdowns during the campaign<br>• Open, dismantle, and diagnose equipment and establish the list of spare parts needed for interventions<br>• Check the availability of spare parts in coordination with the storekeeper and act accordingly<br>• Ensure the maintenance program is carried out within the deadlines<br>• Propose improvement actions to the line manager and implement validated actions<br>• Support external service providers in carrying out outsourced maintenance work<br>• Prepare the weekly progress report of the work and send it to the line manager<br>Perform and/or participate in tests:<br>• Participate in mechanical tests of equipment and ensure work is done to remove reservations made by the testing committee<br>• Perform hot tests of the station, check interlocks, and correct any malfunctions<br>Campaign:<br>Configure the station's equipment according to operational requirements and management instructions<br>• Prepare and commission the station's equipment in coordination with the power plant and the distribution station<br>Operate the drying and pelletizing station:<br>• Prepare your workstation and familiarize yourself with operating and maintenance instructions<br>• Monitor the process parameters and act appropriately<br>• Consult laboratory analysis results and act accordingly<br>• Start and monitor the cleaning operation of the relevant machines.<br>• Complete tracking forms<br>• Inform management of any significant events related to the station's operation<br>• At the end of the campaign, clean and preserve the equipment<br>Monitor the proper functioning of equipment:<br>Perform rounds to check the proper functioning of equipment and notify the relevant maintenance department in case of malfunction<br>• Monitor the smooth running of the packaging operation<br>• Perform maintenance tasks that are your responsibility (lubrication, oil level, etc.)<br>Prevent HSE risks in your activities:<br>• Participate in identifying risks in your work area<br>• Observe prescribed precautions and protections<br>• Apply standards in every action<br>Participate in continuous improvement projects:<br>• Ensure optimization and achievement of energy consumption objectives<br>• Conduct briefing and debriefing meetings with the line manager<br>• Propose improvement actions to the line manager for validation and implement validated actions </p><br><br> <br> <br> Required profile : <p>You have a Bac+2/3 level education in process engineering, electromechanics, or equivalent.</p><br><br><p>Internship experience in a similar role is required, ideally in the agri-food sector or heavy industry.</p><br><br><p>If you see yourself in this profile and are ready to take on this challenge, do not hesitate to apply quickly using the button "Send my CV to the recruiter" below.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, chats, and emails; Manage day-to-day guest communication and ensure a smooth guest experience; Ensure the operational success of our guest services and maintain high levels of guest satisfaction; Manage day-to-day guest communication, ensuring timely, professional, and consistent responses across various platforms; Monitor and respond to messages during key hours, particularly around critical booking periods such as arrivals and departures; Coordinate with cleaning and maintenance teams to ensure smooth operations, resolving any issues efficiently; Handle guest concerns from start to full resolution, escalating when necessary to ensure guest satisfaction; Use internal tools (Hostaway, Duve, Turno, AppSheet) to manage reservations, tasks, and guest information accurately; Process booking modifications, including extensions, date changes, and special requests promptly; Evaluate and manage refund requests in line with company policies and guidelines, following up to ensure timely resolution.<br> What you need to succeed in this role: Excellent English and French skills (C1 for both spoken and written); At least 6 months of experience in a customer support role; Strong analytical thinking and research skills; Experience in travel industry/hospitality; Positive, proactive and responsible attitude; Familiarity with internal tools such as Hostaway, Duve, Turno, AppSheet, or similar reservation and guest management systems; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in hospitality or property management industry.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Meski Invest - Riva Industries</strong> demonstrates a highly balanced corporate culture, with <strong>collaboration</strong> as its leading dimension, fostering strong human relationships, teamwork and close leadership. This people-oriented culture is supported by a strong focus on <strong>structure and operational excellence</strong>, where processes, rigor and quality are key priorities. The company also values <strong>performance</strong> and achievement, while maintaining openness to <strong>innovation</strong> and new ideas. This balance creates a work environment that is both people-centered, demanding and growth-oriented. </p><br><br> <br> Job : <p>Join a dynamic company in the <strong>metalworking/steel industry</strong> as a <strong>Body Shop Manager</strong>. This position is based in <strong>MEKNES</strong>, a booming city, and offers a unique opportunity to lead a team and contribute to operational performance.</p><br><br><p>Take responsibility for the daily management of the body shop. Your role will be essential to ensure the achievement of production objectives, the quality of interventions, and customer satisfaction. You will ensure the smooth operation of teams and equipment.</p><br><br><p>Your main tasks will include direct supervision of technician teams, organization and planning of bodywork, and quality control of services provided. You will also be responsible for managing stocks of spare parts and consumables, implementing safety procedures, and meeting intervention deadlines. Managing customer relations for the technical aspects of repairs will also be part of your daily routine.</p><br><br> <br> <br> Required profile : <p>A <strong>2-year college degree</strong> (Bac +2) is required.</p><br><br><p>Significant experience of <strong>3 to 10 years</strong> in managing a body shop, ideally in the automotive or industrial sector, is expected.</p><br><br><p>The skills sought are diverse:</p><br><br><ul><li>you are already a manager in a garage</li><li>a team management capacity</li><li>Proven technical expertise in <strong>bodywork</strong> and <strong>automotive repair</strong>.</li><li>Solid skills in <strong>team management</strong> and <strong>workshop animation</strong>.</li><li>Good knowledge of aspects related to <strong>sales administration</strong> and <strong>after-sales service (SAV)</strong> is a plus.</li><li>The ability to manage <strong>work</strong> and <strong>projects</strong> in compliance with quality standards.</li><li>Excellent <strong>communication</strong> and <strong>organization</strong> skills.</li><li>Knowledge of the <strong>construction industry (BTP)</strong> would be a plus.</li></ul><p>If you recognize yourself in this description and this challenge motivates you, do not hesitate to apply!</p><br><br> <br><br> </div>

<p>We are looking for a talented Product Specialist to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><p>If you want to be part of a team that cares about impact, this is the place for you.</p><p>As a Product Specialist, you will be responsible for achieving both quantitative and qualitative objectives, ensuring the effective deployment of available resources.</p><p>Acting as a true owner of your territory, you will lead initiatives in prospecting, information sharing, communication, and public relations with healthcare professionals, leveraging various tools and channels (training, marketing materials, congresses, etc.)</p><p>You will also manage, develop, and animate a strong network of specialist doctors.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in Science and/or Business</li><li>Minimum of 5 years of proven experience in the pharmaceutical industry</li><li>High standards of integrity and transparency</li><li>Strong customer orientation</li><li>Entrepreneurial mindset, responsible, autonomous, and self-driven</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Overview: The Industrial Sewing Machine Technician is responsible for installing, maintaining, troubleshooting, and repairing industrial sewing machines and related equipment to ensure smooth and efficient production operations. This role contributes to production performance by minimizing downtime, optimizing machine performance, and ensuring compliance with quality and safety standards.</font></font></p><p><font dir="auto" ><font dir="auto" >Main Responsibilities: Install, configure, and adjust industrial sewing machines and associated equipment. Perform preventative maintenance according to established maintenance schedules. Diagnose mechanical, electrical, and pneumatic malfunctions and carry out necessary repairs. Respond quickly to breakdowns to minimize production downtime. Adjust and calibrate machines to ensure stitch quality and production efficiency. Replace worn or defective parts such as needles, motors, belts, loopers, and drive mechanisms. Maintain maintenance records, intervention reports, and track spare parts usage. Assist production teams in machine operation and basic troubleshooting. Ensure equipment operates in accordance with quality and safety standards. Participate in continuous improvement and cost reduction initiatives. Maintain the cleanliness of machines and work areas, and ensure their proper lubrication.</font></font></p><p>Responsibilities Install, set up, and adjust industrial sewing machines and equipment. Perform preventive maintenance according to maintenance schedules. Diagnose mechanical, electrical, and pneumatic issues and carry out repairs. Troubleshoot machine breakdowns quickly to minimize production downtime. Calibrate machines to ensure proper stitch quality and production efficiency. Replace worn or defective parts such as needles, motors, belts, loopers, and feed mechanisms. Maintain maintenance records, repair logs, and spare parts usage. Support production teams in machine operation and basic troubleshooting. Ensure machines operate according to safety and quality standards. Participate in continuous improvement and cost-reduction initiatives. Maintain cleanliness and proper lubrication of machines and work areas.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p><font dir="auto" ><font dir="auto" >Skills and abilities required</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Solid knowledge of industrial sewing machines (lockstitch, overlock, coverstitch, bar tacker, etc.).</font></font></li><li><font dir="auto" ><font dir="auto" >Skills in mechanical diagnostics and troubleshooting as well as basic electricity.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to read and interpret technical manuals and machine diagrams.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent analytical and problem-solving skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to work under pressure and react quickly in case of breakdown.</font></font></li><li><font dir="auto" ><font dir="auto" >Attention to detail and commitment to quality.</font></font></li><li><font dir="auto" ><font dir="auto" >My mastery of basic IT tools for maintenance reporting (knowledge of a CMMS/GMAO system is an asset).</font></font></li></ul><p>Required Skills &amp; Competencies</p><ul><li>Strong knowledge of industrial sewing machines (lockstitch, overlock, flatlock, bar-tack, etc.).</li><li>Mechanical and basic electrical troubleshooting skills.</li><li>Ability to read technical manuals and machine diagrams.</li><li>Good problem-solving and analytical skills.</li><li>Ability to work under pressure and respond quickly to breakdowns.</li><li>Attention to detail and quality.</li><li>Basic computer skills for maintenance reporting (CMMS is a plus).</li></ul><h2>Formation et exp rience</h2><p><font dir="auto" ><font dir="auto" >Diploma or technical certificate in mechanics, electromechanics or industrial maintenance.</font></font></p><p><font dir="auto" ><font dir="auto" >2-5 years experience in industrial sewing machine maintenance, ideally in the clothing or textile industry. Experience with preventive maintenance systems is an advantage.</font></font></p><p>Education &amp; Experience</p><ul><li>Diploma or Technical Certificate in Mechanical, Electromechanical, or Industrial Maintenance.</li><li>2-5 years of experience in sewing machine maintenance, preferably in garment or textile manufacturing.</li><li>Experience with preventive maintenance systems is an advantage.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>• Operate the boiler room: <br>• Prepare the workstation and follow operating and maintenance instructions<br>• Monitor the operating parameters of the station and act appropriately<br>• Follow laboratory analysis results and act accordingly<br>• Complete the daily shift report and fill out tracking sheets<br>• Ensure the evacuation of residues (dust, ash) from coal boilers<br>• Report any significant event related to the station's operation to the supervisor in a timely manner<br>• Monitor the stock of boiler consumables (coal, fuel, chemicals) and act as needed<br>• Apply and participate in the development of operational standards<br>• Start the water production/treatment station if necessary*<br>• Perform systematic chimney sweeping operations*<br> Monitor the proper functioning of equipment:<br>• Perform rounds to check the proper functioning of equipment and act accordingly<br>• Prepare equipment for maintenance interventions and assist with risky interventions<br>• Participate in the development of the list of maintenance work to be done (daily, annual shutdown) and transmit it to the shift leader<br>• Supervise the execution of maintenance work during the shutdown (subcontractors, internal workshops)<br>• Execute the shutdown and startup schedule of the plant<br>• Perform systematic maintenance tasks under your responsibility (lubrication, oil level,<br>oil cooler cleaning, ..)**<br> Configure station equipment according to operating requirements and hierarchical instructions:<br>• Prepare and commission boilers<br>• In case of planned or unplanned shutdown, perform necessary palliative or curative maintenance tasks<br>**<br> Prevent HSE risks in the exercise of activities:<br>• Participate in identifying risks in the work area<br>• Apply QHSE standards and rules in every action<br> Participate in Group continuous improvement projects:<br>• Propose improvement actions within the scope of activity<br>• Participate in continuous improvement projects at the level of the reporting department<br>• Participate in cross-functional projects<br>Between campaigns (Sugar factories) **<br> Ensure the maintenance of boilers and associated equipment</p><br><br><p>• Prepare the maintenance program considering the pre-established maintenance plan and the analysis of the breakdown history during the campaign<br>• Proceed with opening, dismantling, and diagnosing equipment and establish the list of spare parts needed for interventions<br>• Check the availability of spare parts in coordination with the storekeeper and act accordingly<br>• Ensure the maintenance program is carried out within the allotted time<br>• Propose improvement actions to the supervisor and implement validated actions<br>• Support contractors in carrying out outsourced maintenance work (furnace work, safety valve calibration)<br>• Prepare the weekly progress report and send it to the supervisor<br> Participate in and/or perform tests:<br>• Participate in mechanical and control system tests of equipment and ensure work is carried out to remove reservations made by the testing committee<br>• Prepare and attend the hydraulic test carried out by the regulatory body<br>• Perform station startup tests and rectify any malfunctions<br>• Ensure steam availability for the plant's hot tests&nbsp;</p><br><br> <br> Required profile : <p>Conditions of access to the position:<br>• Education: Bac + 2 in Process Engineering/Electromechanics or equivalent.<br>• Experience: 0<br> Professional skills:<br>• Production / Energy Management<br>• Sugar extraction and refining techniques<br>• Mechanical maintenance<br>• Electrical maintenance,<br>• Automation, instrumentation, and control<br>• Maintenance management<br>• Operational standards&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via chats and emails; Manage customer support tickets and maintain a 24-hour response SLA; Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements; Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality; Maintain and improve customer-facing documentation and self-service resources in GitBook; Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written); Experience with Zendesk, including workflow optimization, automations and support operations; Troubleshooting skills, including the ability to distinguish between product bugs, user environment issues and third-party platform limitations; Experience with Linear or similar modern ticketing and prioritization platforms; Ability to translate technical concepts into clear, user-friendly language and communicate with both engineers and non-technical users; Understanding of software releases, migrations and their potential impact on customers and product performance; Organizational skills, including the ability to identify trends, run support retrospectives and turn insights into actionable feedback; An AI-first approach, using AI tools to reduce repetitive work and improve chatbot/FAQ automation; Ability to read and interpret logs (JSON) and troubleshoot issues using tools such as Grafana, browser developer tools and changelogs; Experience managing incidents, identifying patterns during ticket surges and communicating proactively with customers and internal teams; Understanding of cross-platform web applications, native applications and common data migration risks such as data loss, malformed records and parsing errors; Ability to learn and follow precise procedures; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with CRM systems; Familiarity with reselling/marketplace platforms.<br> Benefits: Fixed schedule : Monday–Tuesday, Friday from 9 AM–5 PM, and Wednesday–Thursday 12 PM–8 PM, EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2ZI</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Orange Business</strong> stands out for its <strong>strongly collaborative culture</strong>, placing people, trust and collective engagement at the heart of its operations. The company promotes close and supportive management, fostering autonomy, accountability and continuous skills development within a caring work environment. This collaborative foundation is reinforced by a <strong>significant innovation component</strong>, encouraging creativity, initiative and agility across teams. Structured processes support operational efficiency, while performance objectives are integrated in a balanced and sustainable way. </p><br><br> <br> Job : about the role<br><p><span><span>The main mission of the Mobile Core Network Engineer is to ensure the design and implementation of innovative core network solutions that enhance the overall telecommunications infrastructure, driving the organization forward towards its vision of seamless connectivity and advanced network reliability.</span></span><br><span><b><span><strong>Main activities</strong></span></b></span></p><br><br><ul><li><span><span>Design and develop technical solutions tailored to client projects, including High-Level Design (HLD) and Low-Level Design (LLD).</span></span></li><li><span><span>Define the implementation roadmap for 4G and 5G core network solutions aligned with client needs.</span></span></li><li><span><span>Contribute to the successful deployment of mobile core network solutions in lab, pre-production, and production environments, ensuring horizontal and vertical integration.</span></span></li><li><span><span>Work within a Continuous Integration/Continuous Deployment (CI-CD) environment.</span></span></li><li><span><span>Define test scenarios, execute tests, and analyze collected traces in end-to-end (E2E) environments, including 5G, VoLTE, and IoT applications.</span></span></li><li><span><span>Provide ongoing support for deployed solutions in production and address any related responsibilities.</span></span></li></ul><p><span><b><span><strong>Required Skills:</strong></span></b></span><br><span><span>In-depth knowledge of mobile networks, encompassing protocols, architectures, and interworking capabilities.</span></span></p><br><br><ul><li><span><span>Mastery of LTE/5G architectures and engineering concepts. Knowledge of 3GPP standards related to mobile core networks.</span></span></li><li><span><span>Practical experience with key mobile core network elements, including AMF/MME, SMF/SPGW-C, UPF/SPGW-U, and others.&nbsp;</span></span></li><li><span><span>Proven experience in deploying mobile core network solutions in operational environment.</span></span></li><li><span><span>Experience in support activities for operational networks.</span></span></li><li><span><span>Familiarity with functional, performance, and E2E testing tools.</span></span></li><li><span><span>Proficient with CI-CD integration and testing automation tools, such as GitLab.</span></span></li><li><span><span>Experience with containerized mobile core network deployments in Telco cloud environments, such as Redhat OpenShift.&nbsp;</span></span></li><li><span><span>Knowledge of OSS and BSS tools</span></span></li><li><span><span>Understanding of 4G/5G RAN radio networks.</span></span></li><li><span><span>Practical knowledge of IPv4 and IPv6 architectures, including IP routing, QoS, MPLS, and VPN technologies.</span></span></li><li><span><span>Awareness of security measures and technologies pertinent to mobile core networks.</span></span></li><li><span><span>Ability to coordinate and manage technical activities</span></span><span>.</span></li><li><span><span>Ability to manage supplier relationships.</span></span></li><li><span><span>Ability to prioritize tasks and meet tight deadlines.</span></span></li><li><span><span>Demonstrated rigor, curiosity, and attention to detail in technical tasks.</span></span></li><li><span><span>Effective communication skills to translate client needs into technical requirements.</span></span></li><li><span><span>Active participation in collaborative solution design.</span></span></li><li><span><span>Strong interpersonal skills and a collaborative spirit.</span></span></li><li><span><span>A solid understanding of the importance of delivering high-quality products within established costs and timelines.</span></span></li><li><span><span>A commitment to continuous learning and staying up-to-date with technological advancements.</span></span></li><li><span><span>Proficient in English, both spoken and written.</span></span></li></ul><p><span><b><span><strong>Education:</strong></span></b></span><br><span><span>Graduate degree in Software Engineering, Telecommunications Engineering, or a related field.</span></span></p><br><br><p><span><span>A minimum of 5 to 8 years of proven experience in telecommunications focused on mobile core networks.</span></span></p><br><br><p><span><span>The role requires work in shifts (24/7 operation)</span></span> </p><br><br> Required profile : <p> about you</p><br><br><p>Within OINIS/ Services, the "Mobile Services" department is responsible for the architecture, engineering, the construction, deployment and operation of all international mobile services (roaming, messaging, 5G CNaaS), which are one of the growth drivers for international wholesale. The department's ambition is to drive the software transformation of mobile services as part of the move to 5G.</p><br><br><p>The Mobile Core Network Team is in charge of the architecture, engineering, deployment and operation of the mobile core network. The team is providing support to multiple projects delivered to OB (IoT-A, IoT-N, …) and OW/OWI (M(V)NO CNaaS, OLB, …). It contributes also to answer to different RFPs (IRIS2, …).</p><br><br><p>additional information</p><br><br><ul><li>Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world</li><li>Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working)</li><li>Professional development: training programs and upskilling/re-skilling opportunities</li><li>Career growth: Internal growth and mobility opportunities within Orange</li><li>Caring and daring culture: health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events</li><li>Reward programs: Employee Referral Program, Change Maker Awards</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>The Data Platform implements a "Data Centric" architecture, the reference point for data in the IS to break down the company's information silos.</p><br><br><p>It provides this data via <strong>APIs</strong> to the entire ecosystem to generalize its processing and real-time consultation, and it simplifies and speeds up the analytical processing of our data to converge operational and decision-making processes.</p><br><br><p>Integrated into the Data Platform teams, the consultant will be responsible for:</p><br><br><ul><li><p>Participating in the implementation and continuous improvement of data pipelines using DevOps technologies such as <strong>Kubernetes, GCP, or Kafka</strong>.</p><br><br></li><li><p>Being in charge of <strong>deployment automation</strong>, <strong>performance monitoring</strong>, and <strong>incident management</strong>.</p><br><br></li><li><p>Working closely with <strong>development and infrastructure</strong> teams to ensure the <strong>reliability and scalability</strong> of data platforms.</p><br><br></li></ul> <br> <br> Required profile : <p>Degree level Bac+5 in Computer Science</p><br><br><p><u><strong>Experience:</strong></u> More than <strong>7 years</strong></p><br><br><p><u><strong>Required Skills:</strong></u></p><br><br><ul><li><p>Mastery of <strong>GCP</strong> (Google Cloud Platform) technologies such as Google Kubernetes Engine (GKE), Cloud Storage, Cloud <strong>SQL</strong>, and Cloud Monitoring.</p><br><br></li><li><p>In-depth mastery of Apache <strong>Kafka</strong>, from advanced configuration (partitioning, replication, compaction) to production operation, including performance tuning, fine-grained topic and offset management, security implementation (TLS, SASL, ACL), and integration with monitoring tools like Prometheus and Grafana</p><br><br></li><li><p>Solid experience with <strong>Kubernetes</strong>, including cluster creation and management, application deployment, and performance monitoring.</p><br><br></li><li><p>Comfortable with <strong>DevOps concepts</strong>, such as continuous integration (CI) and continuous delivery (CD), and associated tools.</p><br><br></li><li><p>Knowledge of security best practices and access policy implementation.</p><br><br></li><li><p>Understanding of basic relational database concepts.</p><br><br></li><li><p>Mastery of scripting languages (bash, <strong>Python</strong>, etc.).</p><br><br></li><li><p><strong>Analytical skills</strong> and continuous improvement: Ability to evaluate code and its impacts, as well as to question existing solutions to improve them.</p><br><br></li><li><p>Ability to work autonomously and manage time effectively.</p><br><br></li><li><p>Excellent written and oral <strong>communication</strong>: Ability to produce high-quality deliverables and reports.</p><br><br></li><li><p><strong>Team spirit</strong>: Ability to collaborate effectively with team members to achieve common goals.</p><br><br></li><li><p>Mastery of <strong>Agile</strong> concepts (<strong>Scrum</strong>, Sprint Planning, Backlog...).</p><br><br></li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong>Location:</strong> Marrakesh, Morocco</p><br> <p><strong>Job Type:</strong>&nbsp;Full-time</p><br> <p><strong>Hashtag:</strong>&nbsp;#LI-MM1</p><br> <p><strong>About Us</strong></p><br> <p>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission.</p><br> <p>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 9 R&amp;D centers across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.&nbsp;</p><br> <p><strong>Description:</strong></p><br> <p>We are looking for a talented&nbsp;<strong>Product Specialist&nbsp;</strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><br> <p>If you want to be part of a team that cares about impact, this is the place for you.</p><br> <p><strong>Key Responsibilities:</strong></p><br> <ul> <li>As a Product Specialist, you will be responsible for achieving both quantitative and qualitative objectives, ensuring the effective deployment of available resources.</li> <li>Acting as a true owner of your territory, you will lead initiatives in prospecting, information sharing, communication, and public relations with healthcare professionals, leveraging various tools and channels (training, marketing materials, congresses, etc.)</li> <li>You will also manage, develop, and animate a strong network of specialist doctors.</li> </ul> <p><strong>Qualifications:</strong></p><br> <p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><br> <ul> <li>University degree in Science and/or Business</li> <li>Minimum of 5 years of proven experience in the pharmaceutical industry</li> <li>High standards of integrity and transparency&nbsp;</li> <li>Strong customer orientation</li> <li>Entrepreneurial mindset, responsible, autonomous, and self-driven</li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>As part of strengthening its activities, our client is looking for an experienced Facility Manager to ensure the overall management of infrastructure, technical operations, development projects, and compliance of facilities.<br>Reporting to the Operations Department, the position holder will be responsible for the proper functioning of technical equipment, supervision of service providers, compliance with safety and quality standards, and budget management for general services.<br>The position requires strong technical expertise, project management skills, and excellent command of ISO standards as well as EHS (Environment, Health &amp; Safety) requirements, ideally in a BPO, service center, or data center environment.</p><br><br><p><strong>1. Technical Operations Management</strong></p><br><br><p>Ensure daily operation of technical facilities:</p><br><br><p>HVAC / Air Conditioning<br>Electrical Networks<br>UPS<br>BMS<br>Fire detection and safety systems (FAS)</p><br><br><p><br>Define and manage preventive and predictive maintenance programs.<br>Analyze technical incidents and implement necessary corrective actions.<br>Supervise maintenance providers and ensure compliance with contractual commitments (SLA).<br>Evaluate plans, specifications, technical proposals, and project specifications related to facilities.<br>Monitor infrastructure performance indicators and propose continuous improvement actions.<br>Control energy consumption and implement optimization actions.<br>Ensure the maintenance and updating of all technical documentation and maintenance records.</p><br><br><p><br><strong>2. Infrastructure and Development Project Management</strong></p><br><br><p>Manage site extension, renovation, redevelopment, and fit-out projects.<br>Coordinate all stakeholders: internal teams, architects, engineering firms, contractors, and suppliers.<br>Supervise work related to facilities:</p><br><br><p>MEP (Mechanical, Electrical &amp; Plumbing)<br>IT Cabling<br>Electrical Distribution<br>Building Automation</p><br><br><p><br>Conduct site inspections and quality audits during execution phases.<br>Manage purchase requests as well as installation, testing, and commissioning of technical equipment.<br>Monitor project schedule, budget, quality, and risks.<br>Conduct feasibility studies and technical site assessments.<br>Organize acceptance and handover operations to operations.<br>Manage multiple projects simultaneously while respecting deadlines and quality standards.</p><br><br><p><br><strong>3. Regulatory Compliance and ISO Audit Management</strong></p><br><br><p>Ensure facilities and processes comply with applicable ISO standards (ISO 9001, ISO 14001, and ISO 45001).<br>Keep all required documents up to date:</p><br><br><p>Control Records<br>Authorizations<br>Calibration Certificates<br>Training Plans<br>Audit Reports</p><br><br><p><br>Participate in internal and external audits as well as client inspections.<br>Implement corrective and preventive actions following audits.<br>Actively contribute to the continuous improvement of processes.</p><br><br><p><br><strong>4. Budget Management</strong></p><br><br><p>Develop and monitor the annual operating budget and investments (CAPEX).<br>Control operational expenses and identify cost optimization opportunities.<br>Analyze supplier quotes and negotiate contractual terms.<br>Ensure tracking of invoices, maintenance contracts, energy consumption, and project expenses.<br>Ensure compliance with approved budgets.<br>Prepare reports and dashboards for management.</p><br><br><p><br><strong>5. Health, Safety, and Environment (HSE)</strong></p><br><br><p>Ensure compliance with health, safety, and environmental regulations.<br>Deploy and monitor safety procedures, emergency plans, and fire protection systems.<br>Organize safety audits, risk assessments, and evacuation drills.<br>Monitor the safety compliance of service providers and technical interventions.<br>Lead investigations in case of incidents and ensure the implementation of corrective actions.<br>Develop a strong safety culture within the teams.<br>Train employees on operational procedures and safety instructions.</p><br><br><p><br><strong>6. General Services Management (Soft Services)</strong></p><br><br><p>Supervise providers for:</p><br><br><p>Security<br>Cleaning<br>Cafeteria/pantry management</p><br><br><p><br>Monitor quality, hygiene, and cleanliness standards.<br>Ensure tracking of consumables and equipment stock.<br>Ensure the quality of reception services and compliance with company standards.<br>Regularly evaluate supplier performance through defined KPIs.</p><br><br><p><br><strong>7. Client Relations and Communication</strong></p><br><br><p>Act as the primary point of contact for client escalations related to infrastructure and general services.<br>Ensure regular communication on:</p><br><br><p>Technical operations<br>Incidents<br>Energy consumption<br>Equipment performance<br>Project progress</p><br><br> <br> <br> Required profile : <p><strong>Education</strong></p><br><br><p>Engineering Degree in Electrical Engineering or Mechanical Engineering.<br>Certifications in Facility Management, Project Management, or Health &amp; Safety are a plus.</p><br><br><p><strong>Experience</strong></p><br><br><p>Minimum 8 to 10 years of experience in managing general services and infrastructure.<br>Experience desired in a BPO, service center, call center, or data center environment.</p><br><br><p><strong>Technical Skills</strong></p><br><br><p>Proficiency in MEP systems and building automation solutions.<br>Excellent knowledge of the following standards:</p><br><br><p>ISO 9001<br>ISO 14001<br>ISO 45001</p><br><br><p><br>Good command of CMMS, CAFM, and BMS tools.<br>Solid experience in technical and development project management.</p><br><br><p><strong>Behavioral Skills</strong></p><br><br><p>Leadership and ability to manage multidisciplinary teams.<br>Excellent interpersonal and communication skills.<br>Sense of organization and ability to manage priorities.<br>Analytical thinking and problem-solving skills.<br>Results-oriented and continuous improvement mindset.</p><br><br><p><strong>Languages</strong></p><br><br><p>French: fluent<br>English: good level required</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Description</strong></p><p>Position title : Customer service specialist</p><p>Job Area : Sales Operations</p><p>Location : Casablanca - Morocco</p><p>Business Sector : MENCA</p><p><strong>The Company</strong></p><p>Electrolux is a successful international company, leader in the home and professional appliances markets with its headquarters in Stockholm. Our company is present in 60 countries and sells in more than 150 markets with over 55,000 employees around the world. We have been around for more and our success has to be attributed to the entrepreneurial spirit of our people. We believe in exposing individuals to challenging roles, offering them growth opportunities and empowering them to make the right decisions. Our innovative culture created through people with diverse backgrounds provides a framework for developing market-breaking products. Respect and Diversity; Ethics and Integrity; and Safety and Environment awareness govern all that we do. We have a wide understanding of our consumers needs and desires. Through our Taste, Care and Well-being strategy , we want to design and produce innovative products and services, that help our customers to reach the goals they desire.</p><p><strong>Business Area &amp; the role</strong></p><p>The jobholder will be based in Casablanca office reporting to Sales Operations Manager, working closely with the Sales Team, credit specialist, inbound specialist and 3PL. She/He will be the key responsible to fulfil orders after alignment with Key account managers and delivering those orders to end customers.</p><p><strong>Job responsibilities</strong></p><ul><li>Manage the incoming calls and customer service inquiries.</li><li>Process and manage customer orders</li><li>Track and monitor order status, and provide timely updates to customers</li><li>Review and verify order information and shipping instructions to ensure 100% accuracy.</li><li>Identify and assess customer s needs to achieve satisfaction.</li><li>Manage with the support of 3PL the returns orders execution.</li><li>Track and manage the recovery of proof of deliveries from our 3PL.</li><li>Maintain daily production and communication of Sales report.</li><li>Archive Sales transactions and returns documents as per the Electrolux guidelines.</li><li>Reporting to Sales Operations Manager</li></ul><p><strong>Competencies</strong></p><ul><li>ENERGY Deliver Results.</li><li>OPENESS Consumer &amp; Customer Focus</li><li>AGILITY Adaptability.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Educational Requirements</strong></p><p>High School diploma with 1 year Customer Service, and or Order Processing Services related experience.</p><p><strong>Experience and Skill Requirements</strong></p><p>Excellent communication skills (both written and verbal).</p><p>Must have strong attention to detail and excellent computer skills</p><p>The ability to work on multiple tasks simultaneously to effectively meet required deadlines.</p><p>Experience with SAP a plus.</p><p><strong>Language Requirements</strong></p><p>Arabic- French (Good written and spoken)</p><p></p></section>