Operation Specialist Jobs in Morocco
2265 Jobs Found
<p>At QIMA, the role of Operations is to deliver our industry-leading services to our clients while ensuring that all the work is performed to the QIMA standard of quality. Your role in this will be to: Check email daily in order to receive inspection documents and guidelines; Attend inspections on time and communicate with supplier in a professional way; Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures; Fulfill inspection reports according with company procedures and time lines.</p><p><strong>Desired Candidate Profile</strong></p><p>Think you have what it takes? First of all, we want someone with: Experience in quality management, especially softlines/ garments/ textiles/ footwear (2 years or more); Knowledge of AQL standards, as well as relevant safety and quality regulations; Good command of English (spoken and written); Great attention to detail and strong professional ethics.</p>
<font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description</font></font><br> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Sofitel Tamuda Bay Beach & Spa is recruiting a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Food & Beverage Director</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> . </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
You will be responsible for overseeing all food and beverage operations at the hotel, ensuring excellent service, customer satisfaction, and departmental performance.</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main responsibilities</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise all food outlets and F&B teams.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To guarantee the quality of service and compliance with hotel standards.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">D. To develop customer satisfaction and loyalty.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To manage the department's commercial and financial objectives.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor costs, ratios and performance indicators.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To supervise, support and develop teams.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure coordination with other hotel departments.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with hygiene, safety and quality standards.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the development of new gastronomic offers and experiences.</font></font></li> </ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Search profile</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Higher education in hotel/catering.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in a similar position within a high-end establishment.</font></font></li> <li>Leadership, sens commercial et orientation client.</li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent organizational and managerial skills.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of French and English.</font></font></li> </ul>
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<br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability.
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<br> Job : We are recruiting FTTH Telemarketers! Do you enjoy challenges and have a talent for telephone sales? Join our team and participate in the development of our FTTH (Fiber Optic) offers!<br>- Contact prospects and customers to offer fiber optic deals<br>- Identify needs and advise on the best solutions<br>- Close sales and achieve your goals<br>- Ensure quality follow-up and customer loyalty <br> Required profile : Excellent communication in French<br>Experience in telesales or call center<br>Sales-driven and persuasive<br>Team spirit and motivation <br><br> </div>
<p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Expertise & Design</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : - Design the architecture of the Workspace/MyApps portals, - maintain the technical roadmap, and ensure performance and resilience. </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Industrialization & Operations</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Manage monitoring, automation, and Level 3 support. </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Security & Governance</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Ensure compliance and participate in audits. </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaboration & Leadership</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Work with the Product Owner, network, cybersecurity, and IT teams.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Expert in application access solutions (F5 BIG-IP, Palo Alto, Microsoft Entra ID, MyApps) with technical leadership. Minimum 10 years in the architecture and management of application access portals, with experience in leading technical teams and cross-functional collaboration.</font></font></p><ul><li><strong>Techniques</strong> : F5 BIG-IP (APM, LTM, iRules), Microsoft Entra ID (SAML, OAuth2, MFA), MyApps, Palo Alto/Zscaler (Secure Browser), Zero Trust, gestion des vuln rabilit s (CVE), automatisation (scripts).</li><li><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cybersecurity</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Securing access, TLS compliance, certificate management.</font></font></li><li><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Soft Skills</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Leadership, pedagogy, technical/non-technical communication, fluent English.</font></font></li><li><strong>M thodologies</strong> : Agile (Epics/Features), ITIL (Change/Problem Management), FinOps.</li></ul>
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Job : <p>To ensure the daily administrative, financial, and accounting management of the company, support management in monitoring construction sites (quotes, invoicing, debt collection) and in preparing tender documents, in order to guarantee the smooth daily operation of KOA and the reliability of its management information.</p><br><br><p><u><strong>Administrative Management</strong></u></p><br><br><ul><li>Answering phone calls and managing mail, emails, and filing (paper and digital)</li><li>Writing and formatting letters, reports, and commercial documents</li><li>Monitoring contracts (decennial and professional liability insurance, vehicles, premises) and renewal deadlines</li><li>Personnel administration: employee files, CNSS declarations, tracking of leave and absences, preparation of variable payroll elements for the accountant</li><li>Monitoring medical visits and PPE distribution in coordination with the site teams</li></ul><p><u><strong>Financial and Accounting Management</strong></u></p><br><br><ul><li>Issuing and sending customer invoices; monitoring work progress reports and retention guarantees</li><li>Monitoring payments and customer reminders (debt collection); maintaining a receivables spreadsheet</li><li>Checking and paying supplier invoices in coordination with the purchasing manager</li><li>Cash flow monitoring: bank reconciliations, monthly cash flow forecasts</li><li>Preparing and sending accounting documents to the accountant; monitoring tax declarations (VAT, corporate tax, income tax) within deadlines</li><li>Monitoring expense reports and petty cash</li></ul><p><u><strong>Commercial and Site Support</strong></u></p><br><br><ul><li>Formatting quotes based on technical information provided by management or the team leader</li><li>Preparing and monitoring administrative tender files (tax and social certificates, references, guarantees)</li><li>Opening and maintaining construction site files: customer orders, acceptance certificates, as-built files if applicable</li><li>Updating the construction site monitoring spreadsheet (schedule, invoicing, profit margin) for management</li></ul> <br> <br> Required profile : <p>Master's degree (Bac+5) in management, accounting, or executive assistance </p><br><br><p>Minimum of 3 years of experience in a similar role, ideally in an SME in the construction, industrial, or technical services sector</p><br><br>Skills<ul><li>Proficiency in office software (advanced Excel essential, Word, email)</li><li>Solid understanding of general accounting and cash flow management</li><li>Knowledge of Moroccan social and tax obligations (CNSS, VAT, income tax)</li><li>Professional writing skills in French; oral and written Arabic is necessary for administrative exchanges</li><li>Knowledge of the construction sector (work progress reports, retention guarantees, public contracts) is a strong asset</li></ul>Personal Qualities<ul><li>Rigor and organizational skills; strict adherence to deadlines</li><li>Discretion and confidentiality (financial and social data)</li><li>Versatility and autonomy in a small, growing structure</li><li>Good interpersonal skills with various stakeholders (clients, suppliers, administrations)</li></ul> <br><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><span><span>A breath of fresh air on the oceanfront, </span></span><b><span>Four Seasons Hotel Casablanca</span></b><span><span> offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and </span><span>drinks, or</span><span> relax in the outdoor pool and the club-like spa and fitness center. For business and social events, </span><span>host</span><span> up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.</span></span></p><br><br><br><p><span><span>Four Seas</span><span>ons Casablanca is looking for </span><span>a <b>Pastry Sous-Chef</b> </span></span><span><span>who shares a passion for excellence and who infuses enthusiasm into everything he / she does.</span></span></p><br><br><p><span><span>Work on a team built on mutual respect, collaboration, e</span><span>xcellent </span><span>service</span><span> and passion</span><span>. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.</span></span></p><br><br><p><b>About the role</b></p><br><br><br><p>Plan, organize, control and direct the work of employees responsible for preparation of sweet items, pastries, cakes, ice creams, sorbets, fruit compotes breads, chocolates and show pieces while ensuring superior quality and consistency.</p><br><br><br><p><b>What you will do</b></p><br><br><ul><li>Coordinate the selection, training, development, and evaluation of employees and managers in the Kitchen’s bake/pastry shop through effective management and leadership to ensure that established cultural and core standards are met.</li><li>Assist in the planning and development of recipes, and ensure the correct preparation and presentation of a consistent level for all food items prepared through production and demonstration.</li><li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control.</li><li>Ensure that sanitation standards as set forth by Four Seasons, local, state, and federal regulations are in compliance as well as the cleanliness and organization of the kitchen.</li><li>Maintain control systems which will assure quality and portion consistency, monitor food shipments to ensure they meet established purchasing specifications as well and foster an awareness of the importance of food preparation and quality.</li><li>Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.</li><li>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</li><li>Work harmoniously and professionally with co-workers and supervisors.</li></ul><br><p><b>What you bring : </b></p><br><br><br><p>Excellent knowledge of and passion for local, organic, sustainable ingredients<br>4+ years of experience working in a kitchen management role in a fast-paced and luxury environment<br>Previous experience working with banquet pastry operations is an asset<br>Culinary education with a specialization in pastry arts is an asset<br>Skill at identifying and cultivating talent and passion within the team<br>Strong communication skills in English and French, additional languages are an asset<br>Strong computer skills and ability to use Microsoft Office Outlook, Word, and Excel </p><br><br><p><br><b>What we offer: </b></p><br><br><p><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><br><p><b><u><span>*Due to the local work permit policy in the country, we are looking only for candidates</span><span> with a</span><span> valid </span><span>Moroccan Work Permit</span><span>.</span></u></b></p><br><br><p><b>**Only selected candidates will be contacted</b></p><br><br><br><p><span><span>Learn more about what is like to work at Four Seasons – Visit </span><span>us:</span></span></p><br><br><p><span><span>https://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br><p><u><span>https://www.facebook.com/Fourseasonsjobs</span></u></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br> </div>
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Who we are <p>Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> Job Description <p><strong>YOUR MISSION</strong></p><br><br><p>The way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market. How are we doing this? By paying attention to small details. Glovo is a hyper-local marketplace featuring the most trendy places in each city and delivers their products in less than 30 mins. As a Senior Account Manager, you will play a key role in developing the food business with top partners in Morocco.</p><br><br><p><strong>THE JOURNEY</strong></p><br><br><ul><li><p>Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence.</p><br><br></li><li><p>Onboard new partners on our platform by providing them all the necessary tools and information to start working.</p><br><br></li><li><p>Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM. </p><br><br></li><li><p>Tracking and reporting of performance metrics.</p><br><br></li><li><p>Lead partnership renegotiations to establish a strong working collaboration grounded on sustainable economics for both parties.</p><br><br></li><li><p>Get feedback from our partners and translate it into product, marketing and operations improvement.</p><br><br></li><li><p>Own partner’s assortment → category management.</p><br><br></li><li><p>Prepare reports and dashboards to present to partners and use as a source of operational improvements.</p><br><br></li><li><p>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.</p><br><br></li></ul> Qualifications <p><strong>WHAT YOU WILL BRING TO THE RIDE</strong></p><br><br><ul><li><p>Commercial & easy going attitude</p><br><br></li><li><p>Analytical mindset</p><br><br></li><li><p>Problem solver, look for the root-cause of the problem and go for it till make things happen.</p><br><br></li><li><p>Perfect written and spoken communication</p><br><br></li><li><p>Customer obsession</p><br><br></li><li><p>Proactive, organized, and obsessed with details</p><br><br></li><li><p>An empathetic, inclusive and curious attitude</p><br><br></li><li><p>English is mandatory, along with French & Arabic.</p><br><br></li></ul> Additional Information <br><p>At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. <strong>Learn more about our Leadership Principles </strong><strong><u>here</u></strong><strong>.</strong></p><br><br><p>Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.</p><br><br><p>Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).</p><br><br><p><strong>So, ready to take the wheel and make this the ride of your life?</strong><br>
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Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!</p><br><br> <br><br> </div>
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Company Description<br><p>Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>YOUR MISSION</strong></p><br><p>The way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market. How are we doing this? By paying attention to small details. Glovo is a hyper-local marketplace featuring the most trendy places in each city and delivers their products in less than 30 mins. As a Senior Account Manager, you will play a key role in developing the food business with top partners in Morocco.</p><br><p><strong>THE JOURNEY</strong></p><br><ul><li><p>Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence.</p><br></li><li><p>Onboard new partners on our platform by providing them all the necessary tools and information to start working.</p><br></li><li><p>Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM. </p><br></li><li><p>Tracking and reporting of performance metrics.</p><br></li><li><p>Lead partnership renegotiations to establish a strong working collaboration grounded on sustainable economics for both parties.</p><br></li><li><p>Get feedback from our partners and translate it into product, marketing and operations improvement.</p><br></li><li><p>Own partner’s assortment → category management.</p><br></li><li><p>Prepare reports and dashboards to present to partners and use as a source of operational improvements.</p><br></li><li><p>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.</p><br></li></ul><br>Qualifications<br><p><strong>WHAT YOU WILL BRING TO THE RIDE</strong></p><br><ul><li><p>Commercial & easy going attitude</p><br></li><li><p>Analytical mindset</p><br></li><li><p>Problem solver, look for the root-cause of the problem and go for it till make things happen.</p><br></li><li><p>Perfect written and spoken communication</p><br></li><li><p>Customer obsession</p><br></li><li><p>Proactive, organized, and obsessed with details</p><br></li><li><p>An empathetic, inclusive and curious attitude</p><br></li><li><p>English is mandatory, along with French & Arabic.</p><br></li></ul><br>Additional Information<br><p>At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. <strong>Learn more about our Leadership Principles </strong><strong><u>here</u></strong><strong>.</strong></p><br><p>Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.</p><br><p>Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).</p><br><p><strong>So, ready to take the wheel and make this the ride of your life?</strong><br>
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Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!</p><br><br><br> </div>
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<span>At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span><br>
<strong><span>Department Focus:</span></strong> <span>The Growth team at Deliverect is a dedicated group of proactive and experienced professionals focused on empowering customers to achieve significant growth. By serving as strategic partners, we deeply understand our customers' evolving business needs to offer tailored support and guidance that maximizes the Deliverect platform's potential. We foster strong, long-term relationships, collaborating closely to identify unique opportunities and co-create innovative strategies for their continued success in a dynamic market.</span><br> <strong><span>Your Impact:</span></strong> <span>As a Enterprise Customer Success Manager, you'll be the strategic anchor ensuring our enterprise customers thrive and achieve maximum value from the Deliverect platform. You will focus on driving product adoption and fostering long-term loyalty for a mixed book of accounts, acting as the bridge between our customers and our internal Product and Support teams. Your role is pivotal in fueling retention and revenue growth through exceptional support and a data-driven approach to customer health.</span><br> <strong><span>Logistics:</span></strong> <ul>
<li><span>Fluency in English and French is required, with strong written and verbal communication skills being essential.</span></li>
<li><span>Work Location: This is a full-time, hybrid role with a flexible work schedule, offering 4 days in our local office and 1 day from the comfort of your home.</span></li>
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<p><span>Develop and execute strategies to foster long-term customer relationships and guide enterprise clients through success milestones and product adoption.</span></p><br>
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<p><span>Work Cross-functionally and collaboratively with Enterprise Account Managers and Support teams to resolve complex issues, and advocate for customers by requesting new features from the Product team.</span></p><br>
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<p><span>Monitor customer usage and leverage data to demonstrate Deliverect's value, identifying opportunities to improve customer health and adoption rates. </span></p><br>
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<p><span>Issue Resolution & Support Escalation: Act as an escalation point for complex technical and non technical queries, ensuring timely resolutions.</span></p><br>
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<p><span>Identify potential upsell opportunities and support renewal management to ensure continued revenue growth. </span></p><br>
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</ul><br><p><b>What You Will Bring: </b></p><br><ul>
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<li><span>Professional fluency in English and French is essential for managing our diverse account base.</span></li>
<li><span>2+ years of experience in a customer-facing role such as Customer Support, Customer Success or Account Management, ideally within a SaaS environment.</span></li>
<li><span>An analytical mindset with the ability to analyze complex customer issues and leverage data analysis tools to measure customer health and develop effective solutions.</span></li>
<li><span>Proven ability to manage multiple projects simultaneously, meet deadlines, and navigate a fast-paced environment.</span></li>
<li><span>Exceptional communication skills with the ability to build trust and rapport with key stakeholders across multiple departments.</span></li>
<li><span>Familiarity with Google Suite and Zoom; experience with Planhat and HubSpot is a strong plus.</span></li>
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Job : <ul><li>Ensure maintenance of fire safety systems: DAI, ECS, and CMSI.</li><li>Perform checks, tests, and trials of fire safety equipment.</li><li>Ensure maintenance of access control systems.</li><li>Ensure maintenance and troubleshooting of video surveillance systems.</li><li>Work on GTB (Building Technical Management) installations.</li><li>Perform interventions on VDI (Voice, Data, Images) networks.</li><li>Carry out tests and trials after intervention.</li><li>Diagnose malfunctions and perform troubleshooting operations.</li><li>Read and interpret technical plans and diagrams.</li><li>Record interventions performed in the GMAO (Computer-Assisted Maintenance Management).</li><li>Monitor anomalies and propose corrective actions.</li><li>Follow safety procedures and intervention instructions.</li></ul> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><ul><li>Bac+2 level education: TS, BTS, or DUT in Electronics, Electronic Systems, Networks, or equivalent field.</li><li>Minimum 3 years of experience in low-current systems.</li><li>Good knowledge of fire safety and security systems.</li><li>Experience in diagnosing, maintaining, and troubleshooting equipment.</li></ul><p><strong>Certifications and authorizations:</strong></p><br><br><ul><li>BR electrical authorization is mandatory.</li><li>A Fire Safety System (SSI) certification is appreciated.</li></ul> <br><br> </div>
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Job : <ul><li>Ensure the maintenance of main electrical panels (TGBT) and distribution boards.</li><li>Perform maintenance on lighting and electrical outlets.</li><li>Ensure the monitoring and maintenance of generator sets and UPS.</li><li>Read and interpret electrical schematics.</li><li>Diagnose faults and carry out troubleshooting operations.</li><li>Perform checks and tests after intervention.</li><li>Record interventions performed in the CMMS (Computerized Maintenance Management System).</li><li>Respect safety rules and intervention procedures.</li><li>Report anomalies and propose necessary corrective actions.</li></ul> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><ul><li>Associate's degree (Bac+2): TS, BTS, or DUT in Electrical Engineering or Electromechanics.</li><li>3 to 5 years of experience in building maintenance, tertiary sector, or similar field.</li><li>Good command of low-voltage electrical installations.</li><li>Good ability to read electrical schematics.</li><li>Proficiency in electrical diagnostics and troubleshooting.</li></ul><p><strong>Certifications:</strong></p><br><br><ul><li>Low-voltage electrical certifications: B1V, B2V, BR, BC.</li><li>High-voltage (HTA) certification appreciated.</li></ul><p><strong>Qualities:</strong></p><br><br><br><ul><li>Rigor and sense of responsibility.</li><li>Reactivity and analytical skills.</li><li>Autonomy and team spirit.</li><li>Respect for safety regulations.</li><li>Good service and communication skills</li></ul> <br><br> </div>
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Job : <p>We are hiring - Head Accountant | Around Bouskoura</p><br><br><p>YOUR MISSIONS</p><br><br><p>Supervise and coordinate daily accounting operations<br>Ensure the accuracy and reliability of accounts<br>Handle monthly and annual accounting closings<br>Supervise tax and social security filings<br>Ensure the reliability of accounts<br>Manage relationships with internal and external auditors<br>Participate in the development of financial reports and dashboards<br>Ensure compliance with accounting procedures and current regulations<br>Lead and support the accounting team </p><br><br> <br> <br> Required profile : <p>Master's degree (Bac+5) in Accounting, Finance, Audit, or equivalent<br>Confirmed experience of over 10 years in accounting, ideally in a structured environment. Experience in an audit firm is a real asset.<br>Proficiency in general and analytical accounting<br>Good knowledge of Moroccan tax law<br>Rigor, organization, analytical skills, and sense of responsibility<br>Leadership and teamwork skills.<br>Professional English is an asset</p><br><br><p>Location: Around Bouskoura</p><br><br><p>Interested? Send us your CV with the subject line:<br>"Head Accountant Application" </p><br><br> <br><br> </div>
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Job : <p> Your missions</p><br><br><p>Reporting to the Administrative and Financial Director, you will be primarily responsible for:<br> Lead the daily treasury management and optimize financial flows<br> Develop and monitor treasury forecasts (short, medium, and long term)<br> Ensure the monitoring of bank accounts and manage relationships with banks<br> Negotiate banking conditions and optimize short-term financing<br> Monitor and manage financial risks (foreign exchange, interest rates, liquidity)<br> Supervise settlement, collection, and bank reconciliation operations<br> Prepare treasury reports and dashboards for Management<br> Ensure compliance with internal procedures and regulatory obligations<br> Participate in the optimization of financial management processes<br> </p><br><br> <br> Required profile : <p>Master's degree (Bac+5) in Finance, Accounting, Management, or equivalent<br>5 to 8 years of minimum experience in a similar role (ideally in treasury management)<br>Excellent command of treasury management and financial analysis techniques<br>Good command of ERP tools, and the Office Suite, especially Excel<br>Rigor, organizational skills, and analytical mind<br>Good communication and negotiation skills</p><br><br><br> <br><br> </div>
<br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Purpose of the position: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure the operational and administrative coordination of training activities and guarantee the availability, reliability, and traceability of training data and records. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Missions and responsibilities: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Coordinate daily training activities. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Prepare, publish, and update training schedules. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Monitor trainee attendance and participation. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Ensure administrative and logistical coordination with trainees, instructors, and partners. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Manage, update, and archive training records. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Ensure the uploading and updating of records on the network. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Maintain the training tracking system. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Monitor completion dates, deadlines, validity periods, and training statuses. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Prepare training reports, certificates, and administrative documents. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Ensure the operational coordination of training courses conducted at external partner sites. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Participate in the organization and supervision of exams. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Prepare the necessary documents for audits and contribute to the retrieval of files. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Ensure the daily monitoring of training rooms, equipment, and facilities. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Requirements </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Bachelor's degree (or equivalent) </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- 2-3 years of experience </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Resource planning and capacity management. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Document management and training traceability. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Ability to liaise with operations and external training organizations. </font></font><br><br>
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<p>Production</p><br><br><p>Qualite - Assurance qualite operations</p><br><br><p>Ingénieur Qualité opération F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur & Cadre</p><br><br><p>Temps complet</p><br><br><p>Rattaché au responsable qualité opérations, vos missions principales consistent à :<br>• Gérer les KPIs Qualité (PPM internes ; QN …)<br>• Conduire les audits produits, procédés internes et externes<br>• Coordonner le déploiement des plans d'actions qualité<br>• Veiller à l'application du système qualité<br>• Animer des réunions de résolution des problèmes et piloter la démarche 8D.<br>• Etablir les rapports de FAI et les valider,<br>• Pilotage des projets d'amélioration<br>• Piloter les projets de démarche préventive AMDEC.<br>• S'assurer de la conformité du produit fabriqué ; personnel formé, outillage, dossiers et jigbords conformes<br>• Veiller au bon fonctionnement des réunions QRQC.<br>• Enregistrer et mener l'enquête sur les Rapports de non conformité émis par le client et enregistrer les réclamations dans le support prévu à cet effet</p><br><br><p>Bac+5 avec 2 an d'expérience dans le domaine qualité,<br>Connaissance techniques et industrielles<br>Maitrise des outils qualité<br>Maîtrise des outils qualité et des outils des techniques statistiques<br>Maîtrise d'anglais</p><br><br><br> </div>
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Job : <p>We are hiring - Head Accountant | Around Bouskoura</p><br><br><p>YOUR MISSIONS</p><br><br><p>Supervise and coordinate daily accounting operations<br>Ensure the accuracy and reliability of accounts<br>Handle monthly and annual accounting closings<br>Supervise tax and social security filings<br>Ensure the reliability of accounts<br>Manage relationships with internal and external auditors<br>Participate in the development of financial reports and dashboards<br>Ensure compliance with accounting procedures and current regulations<br>Lead and support the accounting team </p><br><br> <br> <br> Required profile : <p>Master's degree (Bac+5) in Accounting, Finance, Audit, or equivalent<br>Confirmed experience of over 10 years in accounting, ideally in a structured environment. Experience in an audit firm is a real asset.<br>Proficiency in general and analytical accounting<br>Good knowledge of Moroccan tax law<br>Rigor, organization, analytical skills, and sense of responsibility<br>Leadership and teamwork skills.<br>Professional English is an asset</p><br><br><p>Location: Around Bouskoura</p><br><br><p>Interested? Send us your CV with the subject line:<br>"Head Accountant Application" </p><br><br> <br><br> </div>
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Job : <ul><li>Drive and maneuver a telescopic handler on construction sites or industrial sites while respecting safety instructions</li><li>Perform handling, lifting, and placement operations for loads (materials, pallets, equipment), sometimes at height</li><li>Carry out daily checks of the machine (general condition, fluid levels, safety devices, tires),</li><li>Report any technical issues to maintenance teams</li><li>Coordinate maneuvers with ground teams (foreman, handlers)</li><li>Ensure compliance with safety zones and the machine's load capacities.</li></ul> <br> <br> Required profile : <ul><li>Valid telescopic handler certification (category R482 or recognized Moroccan equivalent)</li><li>Experience in operating a telescopic handler on construction, industrial, or logistics sites</li><li>Good knowledge of handling safety rules, thoroughness, vigilance, and organizational skills</li><li>Ability to work outdoors and adapt to different types of construction sites.</li></ul><p>Technical skills:</p><br><br><ul><li>Proficiency in lifting and stacking maneuvers,</li><li>Reading load indicators (charts)</li><li>Knowledge of interchangeable equipment (forks, bucket, skip, spreader bar)</li><li>Adherence to machine stability and balance procedures.</li></ul><p>Conditions: Availability for travel as required by construction sites.</p><br><br> <br><br> </div>
<p>We are seeking a warm, professional, and service-oriented Restaurant Hostess to join our Food & Beverage team. As the first point of contact for our guests, you will play a key role in creating memorable dining experiences by delivering exceptional hospitality from arrival to departure.</p><p>Key Responsibilities</p><ul><li>Welcome guests with a genuine and friendly demeanor.</li><li>Manage reservations and seating arrangements efficiently.</li><li>Escort guests to their tables and provide restaurant information.</li><li>Coordinate closely with the restaurant team to ensure smooth operations.</li><li>Handle guest inquiries, requests, and feedback professionally.</li><li>Maintain accurate reservation records and guest preferences.</li><li>Ensure the reception area is organized and presentable at all times.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a hostess, guest relations, or front-of-house role within hospitality is preferred. Excellent communication and interpersonal skills. Fluent in English and French; additional languages are an advantage. Strong organizational skills and attention to detail. Positive attitude, professional appearance, and passion for guest service. Ability to work flexible schedules, including weekends and holidays.</p>
<p>Developing new marketing strategies to for purchase of copper & aluminium scrap as well as sales of products or introduce new products Developing financial models to determine the cost of producing a product in order to forecast price changes that will be profitable for the company Monitoring market prices for commodities such as base metals, precious metals, other raw materials Studying economic trends and forecasts to identify market opportunities or risks Conducting research on specific commodities in order to identify opportunities for profit Negotiating contracts with suppliers or customers to buy or sell commodities based on pre-established terms Researching trends in the industry such as supply and demand forecasts, political developments, and technological innovations that may affect prices Reviewing trading records and other financial information to identify areas for improvement in operations Managing the inventory of commodities held in storage facilities as well as inventory held by suppliers or customers</p><p><strong>Desired Candidate Profile</strong></p><p>Preferred candidate profile</p>
<p>The Maintenance Technician Tools is an essential player in the SAESC value chain. The Maintenance Technician Tools must ensure the availability, in good condition, of all the tools necessary for production within the set deadlines and carry out the repair and preventive maintenance of the tools.</p><p><strong>Main Missions:</strong></p><ul><li>Ensure the reception and validation of tools</li><li>Verify the conformity and condition of the tools</li><li>Manage technical documentation and its integration into dedicated systems</li><li>Monitor and maintain the tool database</li><li>Plan and monitor maintenance and calibration operations</li><li>Design, modify and improve existing tools</li><li>Ensure the availability of tools for production</li><li>Repair of tools / maintenance of tools</li><li>Ensure good management of quarantine stores according to regulatory requirements</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Training:</strong> Technician in maintenance, mechanics, industrialization or equivalent</li><li><strong>Experience:</strong> Minimum 5 years in a similar position (ideally in industry)</li><li><strong>Technical skills:</strong><ul><li>Mechanical design (CAD)</li><li>Tool management and maintenance</li><li>Reading of plans and industrial standards</li></ul></li><li><strong>Personal qualities:</strong><ul><li>Rigor and organization</li><li>Responsiveness</li><li>Analytical and continuous improvement mindset</li></ul></li></ul>