Payroll Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability. </p><br><br> <br> Job : Missions:*Advice and support for operational staff- Respond to operational staff requests on all HR topics (recruitment, staff administration, health insurance, payroll, labor law, compensation, performance management, training, career management, etc.).- Support managers in establishing a culture of performance, meritocracy, and fair treatment (monitoring absenteeism, performance management, internal mobility management, disciplinary management, etc.).- Assist operational staff in their HR-related decisions by helping them integrate the HR variable into their decisions (recruitment, disciplinary decisions, performance reviews, promotions, etc.).- Explain and ensure operational staff apply all HR procedures.- Update HR monitoring and reporting tools and send them to HR management monthly.- Develop all social dashboards to track activity (absenteeism, performance, turnover, compensation, leave, etc.)*HR Development- Coordinate, lead, and monitor the Onboarding Program,- Support managers in team development: determine support needs, define the training plan for employees in the scope of the function, prepare and support succession plans in coordination with HR management,- Update job descriptions and performance evaluation templates,- Deploy and lead actions following the annual employee satisfaction survey. <br> <br> Required profile : - With a Bachelor's or Master's degree in HR, you have at least 2 years of experience in a similar role.*Personal Skills:- Broad understanding of HR services- Dynamic- Good interpersonal skills, diplomacy- Professionalism- Listening and availability- Adaptability <br><br> </div>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.</p> <p> </p> <p>Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 1 year of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Do you aspire to a strategic role at the heart of a dynamic company in the industrial sector? Join our recruiter as a <strong>Human Resources Manager M/F</strong> at their industrial site located in <strong>Berrechid</strong>. Your main mission will be to lead and develop the HR function to support the organization's growth and performance.</p><br><br><p>Your <strong>objectives</strong> will focus on optimizing employee management, strengthening company culture, and ensuring compliance of HR practices.</p><br><br><p>On a daily basis, your <strong>tasks</strong> will revolve around several major areas:</p><br><br><ul><li>Define and implement the HR strategy in line with the company's objectives.</li><li>Oversee all HR processes: administrative management, compensation, disciplinary and social aspects, recruitment, and onboarding.</li><li>Ensure compliance with social regulations and labor law.</li><li>Promote a positive company culture focused on employee engagement and well-being.</li><li>Manage social relations and dialogue with employee representatives.</li><li>Lead cross-functional HR projects (payroll management, training policies, etc.).</li></ul><br> <br> Required profile : <p>Your academic background should include a degree of <strong>Bachelor's degree (Bac +3) or higher</strong>, ideally in <strong>Human Resources, Personnel Management, or Training</strong>.</p><br><br><p>Solid <strong>experience</strong> of 7 years or more in generalist HR roles is required. Knowledge of the metallurgy sector or related industries would be a major asset.</p><br><br><p>Beyond your education and experience, your personal and professional <strong>skills</strong> will make the difference. You have excellent command of HR issues and a strategic vision. Your ability to communicate easily, your listening skills, and your natural leadership will enable you to inspire and unite your teams.</p><br><br><ul><li>Rigor and organization</li><li>Strong relational and managerial skills</li><li>Analytical and synthesis abilities</li><li>Proactivity and autonomy</li><li>Adaptability and ability to propose solutions</li></ul><p>If you recognize yourself in this description and this challenge stimulates your ambition, don't wait any longer! Submit your application now via the button "Send my resume to the recruiter".</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency. </p><br><br> <br> Job : <p>As a People Administration Specialist, you will report to the People &amp; Culture team and will be responsible for:</p><br><br><br><p>- Classifying and archiving all human resources department documents.<br>- Writing certificates, warnings, or correspondence based on instructions from your manager.<br>- Monitoring, updating, and correcting errors in the Kronos file.<br>- Ensuring the follow-up of employee registration with the National Social Security Fund.<br>- Ensuring the update of the leave file and contacting individuals with very significant balances via their managers.<br>- Following up on the reimbursement of employee sick leave files with the insurance company.<br>- Preparing employee visa files for foreign assignments.<br>- Ensuring effective communication of different types of information circulating within the company by choosing the appropriate communication method (memos, etc.).<br>- Reporting discrepancies and differences noted between Kronos and payroll.<br>- Adhering to the company culture and ensuring continuous improvement at all levels.<br>- Monitoring and analyzing absenteeism weekly and alerting projects that are off-target.<br>- Regularly following up with nurses on medical visits, including hiring, periodic, or annual check-ups.<br>- Weekly monitoring of the administrative documents file.<br>- Complying with group policy and safety procedures.</p><br><br> <br> Required profile : <p>We are looking for a profile with:</p><br><br><p>- A degree in Human Resources.<br>- Proven experience in a similar role.<br>- Proficiency in computer tools: Word, Excel, Access.<br>- Basic knowledge of Moroccan labor law.<br>- Knowledge of current authorities: labor inspectorate, accident insurance service at the Wilaya.<br>- Discretion, organization, sociability, good communication skills, excellent interpersonal skills with employees.&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Axa Services Maroc</strong>&nbsp;operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success. </p><br><br> <br> Job : <p><strong>Missions:</strong></p><br><br><p><strong>Reporting to the Accounting Manager,</strong> your main mission is <strong>to ensure the maintenance of accounts by coordinating and verifying general and analytical accounting data</strong>.</p><br><br><p><strong>Missions:</strong></p><br><br><p>Reporting to the Accounting Manager, your main mission is to ensure the maintenance of accounts by coordinating and verifying general and analytical accounting data.</p><br><br><ul><li><strong>General Accounting:</strong><ul><li>Process payroll elements and accounting documents.</li><li>Code accounting documents to facilitate access in case of analysis, claims, or control.</li><li>File accounting documents</li><li>Create journals and accounting accounts with the approval of the accounting manager</li><li>Monitor accounting archives</li><li>Perform a preliminary check of purchase files</li><li>Provide accounting information for budget preparation and studies</li><li>Participate in statutory auditor missions (provide requested documents)</li><li>Perform a primary analysis of accounting accounts</li><li>Process corrections required after accounting reporting and recommendations from the accounting manager</li><li>Prepare the provisions file</li><li>Edit and issue financial statements (trial balances, general ledgers, reports)</li></ul></li><li><strong>Analytical Accounting:</strong><ul><li>Perform an initial reliability check on analytical reports</li><li>Participate in account analysis and comments</li><li>Prepare appendices for the annual balance sheet</li></ul></li><li><strong>Tax Process:</strong><ul><li>Prepare tax declarations (VAT, Corporate Tax, ..........)</li><li>Monitor the reconciliation of VAT, Income Tax, and social security accounts</li></ul></li></ul> <br> <br> Required profile : <p>Holding a <strong>Bac+2/3 (Associate's or Bachelor's degree)</strong> in Accounting, you have <strong>5 years of experience as an accountant.</strong></p><br><br><p>Fully independent and with good interpersonal skills, <strong>you have a good sense of analysis and synthesis.</strong> You enjoy working with numbers and master accounting principles.<br>You have a good knowledge of general and analytical accounting with knowledge of taxation and the purchasing and inventory management process.<br>Your rigor, your organizational skills, your commitment, and your autonomy are key elements for success in this role.</p><br><br> <br><br> </div>

<p><b>Description</b></p><p>Please note this is Fixed Term Contract - 6 months</p><p><br></p><p>At Amazon, our HR Regional Partners are known for their knowledge of HR policies, processes and tools. They act as the front-line consultants to the business supporting managers in creating positive employee experience and offering the best HR advice on people matters. HR Assistant role is critical in executing administration support in documents management and Employee Relations process.</p><p><br></p><p><b>Key job responsibilities</b></p><p>Coordinate bailiff processes for disciplinary process: document delivery, notification follow-up, documents verification, and full management of sanction documentation</p><p>Prepare and submit disciplinary packages to labor inspection authorities with summary letters and all supporting materials</p><p>Assemble litigation files in coordination with outside counsel, covering HR, payroll, and legal</p><p>Manage on-site bailiff visits: receive bailiffs, acknowledge notified documentation, and coordinate follow-up when initial attendance is not possible</p><p>Research, triage, and reassign incoming cases to appropriate owners based on scope, escalating to legal teams when required</p><p>Archive all case-related documentation in employee files, ensuring completeness, traceability, and compliance</p><p><b><br></b></p><p><b>Basic Qualifications</b></p><p>- High school or equivalent</p><p>- Experience with Microsoft Office</p><p>- Customer service experience</p><p>- Experience in confidential environments</p><p>- High proficiency in Arabic, French and English</p><p><br></p><p>Preferred Qualifications</p><p>- Experience in human resources</p><p>- Bachelor's degree, or PhD</p><p><br></p><p>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school or equivalent</li><li>Experience with Microsoft Office</li><li>Customer service experience</li><li>Experience in confidential environments</li><li>High proficiency in Arabic, French and English</li><li>Experience in human resources</li><li>Bachelor's degree, or PhD</li></ul><p>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the applicatio</p>

<p>We are seeking a high-caliber Financial Director to lead the financial strategy, control, and reporting of our client s operations at the Assoufid site in Morocco. This executive role goes far beyond accounting it s a strategic position that demands leadership across budgeting, investor relations, taxation, and multi-entity financial operations. You ll play a critical role in shaping financial governance and business decision-making as they scale operations locally and internationally.</p><p><strong>Core Responsibilities</strong></p><p>1. Strategic Finance &amp; Leadership</p><ul><li>Drive long-term financial planning aligned with business strategy</li><li>Oversee capital budgeting, performance metrics, and risk management</li><li>Develop financial and tax strategies, lead treasury and investor relations</li><li>Serve as a financial advisor to the Executive Director and senior management</li></ul><p>2. Governance, Compliance &amp; Internal Controls</p><ul><li>Ensure compliance with Moroccan and IFRS accounting standards</li><li>Maintain robust systems of internal controls and audit readiness</li><li>Oversee legal, tax, and corporate governance matters across entities</li><li>Document and enforce accounting policies and procedures</li></ul><p>3. Operational Finance &amp; Team Management</p><ul><li>Lead all finance operations across accounting, reporting, and treasury</li><li>Design an optimal org structure within the finance function</li><li>Supervise financial operations of subsidiaries and foreign entities</li><li>Manage outsourced functions and vendor relationships</li></ul><p>4. Transaction Oversight</p><ul><li>Ensure timely processing of AP, AR, payroll, and debt servicing</li><li>Lead financing activities, including debt/equity arrangements</li><li>Maintain accurate financial records, reconciliations, and documentation systems</li></ul><p>5. Reporting &amp; Decision Support</p><ul><li>Issue accurate and timely financial statements and dashboards</li><li>Lead budget planning and forecasting processes</li><li>Analyze variances and report on operational KPIs and performance drivers</li><li>Support commercial decisions, capital investments, pricing, and negotiations</li><li>Coordinate the preparation of corporate annual reports and investor materials</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Moroccan nationals</li><li>Bachelor's degree in Finance or Accounting (mandatory)</li><li>Advanced qualifications preferred: CPA, CFA, CMA, Expert Compatible, MBA</li><li>A legal background is a plus</li><li>Fluent in English and French (written and verbal)</li><li>15+ years of experience, with 5+ years in senior executive finance, audit, or banking roles</li><li>Experience in real estate, and preferably with Big 4 external audit background</li><li>Deep knowledge of Moroccan financial reporting and IFRS</li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The objective of the mission is to guarantee the continuity, quality and performance of HRIS solutions (SAP HR, SuccessFactors, HR4U), by managing application delivery in coordination with third-party, technical teams and stakeholders, in a nearshore and multi-context context.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The consultant will be responsible for:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To guarantee the quality of service, availability and performance of HRIS application modules.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Track incidents, requests, and developments not handled by the service desk.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure cyber compliance and application security (audits, patches, MCO/MCS).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor the obsolescence, updates, evolutions and maintainability of solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Synchronize daily delivery between the trades, BA teams and technical teams (TGITS, nearshore/offshore).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure communication with integrators and centers of expertise.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Arbitrate priorities in collaboration with business and technical managers.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Build or co-consolidate the technical and functional roadmap.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare and validate the transition to r current mode (Move to Run).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define the expected service levels, commitments and quality criteria.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the application of TGITS standards, methodologies and SOX rules.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Keep the documentation up to date (processes, operations, safety instructions).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Track the backlog, workload, milestones and commitments.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Verify the quality of deliverables and compliance with SLAs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Produce structured and recurring reporting (dashboards, quality indicators, incidents, backlog, SLA, capacity).</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma of a Bac+5 in engineering school or equivalent university degree with a specialization in computer science, or demonstrating equivalent significant experience.</font></font></p><h2>Exp rience :</h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">5-10 years of experience with HRIS solutions (SAP HR, SuccessFactors or equivalent).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in managing application delivery within a critical scope with high business visibility.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in the energy sector is a major asset.</font></font></li></ul><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required skills:</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">HRIS: SAP HR, SuccessFactors, HR4U – operation, configuration, upgrades</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Third-party HR processes: payroll, training, talent, personnel administration</font></font></li><li>Delivery &amp; Run : cycle RUN/BUILD, gestion des incidents et du backlog, MCO/MCS, SLA</li><li>Conformit : s curit applicative, r gles SOX, standards TGITS</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Management: application roadmap, structured reporting, dashboards, capacity management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cross-functional: coordination of multicultural teams, liaison between integrators and centers of expertise</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join a dynamic company in the <strong>Distribution</strong> sector as an <strong>HR Officer</strong>. The position is based in <strong>Casablanca</strong>, a stimulating environment at the heart of Moroccan economic activity. Your mission will be to actively contribute to the management and development of human resources, by participating in the implementation of the HR strategy.</p><br><br><p>The main goal of this role is to ensure the optimization of personnel management while fostering a positive and effective work environment. It involves supporting employees in their professional journey and assisting management with HR decisions.</p><br><br><p>Your responsibilities will include:</p><br><br><ul><li>Participation in <strong>recruitment</strong>, from defining the need to integrating new hires.</li><li>Administrative management of personnel: contracts, payroll, absences, etc.</li><li>Monitoring and managing <strong>training</strong> and skills development.</li><li>Contribution to the implementation and monitoring of <strong>HR policies</strong>.</li><li>Supporting managers and employees on matters related to labor law and social relations.</li><li>Participation in cross-functional HR projects.<br></li></ul> <br> Required profile : <p>For this position, a <strong>Master's degree (Bac +5) or higher</strong> is required, ideally in <strong>Human Resources, Personnel Management, or Training</strong>. A strong academic background will be key to your success.</p><br><br><p>Professional experience of <strong>3 to 5 years</strong> is expected. It is essential that this period has been dedicated to similar roles in human resource management, allowing you to master the challenges of the profession.</p><br><br><p>We are looking for someone with excellent communication and organizational skills. You have a thorough knowledge of Moroccan labor law. Your listening skills, rigor, and ability to work in a team will be major assets. Proficiency in HR software tools is also a plus.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Es Saadi Marrakech Resort</strong> stands out for a culture strongly driven by <strong>collaboration</strong>, where people, well-being and the quality of human relationships are central. Teams operate in a supportive environment built on trust, solidarity and close management that acts as a mentor and facilitator. This culture is balanced by <strong>innovation</strong> and <strong>organizational</strong> dimensions, encouraging creativity and initiative while ensuring structured processes and operational reliability. <strong>Competition</strong> plays a limited role, with the emphasis clearly placed on collective engagement and collaboration in delivering an outstanding guest experience. </p><br><br> <br> Job : <p>The Executive Chef oversees all kitchen and stewarding operations to ensure culinary excellence, customer satisfaction, and the profitability of the establishment.</p><br><br><p><strong>1. Human Resources Management and Supervision</strong><br>Recruitment and onboarding: Participate in hiring and develop job descriptions with HR.</p><br><br><p>Team Development: Train, coach, evaluate performance, and establish training plans.</p><br><br><p>Company Culture: Lead meetings, maintain fluid communication, convey a positive attitude, and ensure compliance with grooming standards.</p><br><br><p><strong>2. Financial and Administrative Management</strong><br>Budget and Costs: Monitor daily food costs, track payroll, and adhere to budget forecasts.</p><br><br><p>Procurement Management: Coordinate supplies with finance according to current procedures and policies.</p><br><br><p>Reporting and Sales: Contribute to monthly financial reviews, optimize revenue, and identify new business opportunities.</p><br><br><p><strong>3. Operational Excellence and Quality</strong><br>Culinary Standards: Establish precise recipe cards with presentation photos for each menu.</p><br><br><p>Customer Experience: Be present during service, interact with guests, and adjust offerings based on feedback.</p><br><br><p>Optimization: Improve productivity, workflow, and energy management.</p><br><br><p><strong>4. Standards, Hygiene, and Maintenance</strong><br>Food Safety: Ensure strict adherence to hygiene standards (HACCP certification) and keep documentation up to date.</p><br><br><p>Facilities: Ensure organization, cleanliness, and proper condition of equipment and work areas, reporting any malfunctions immediately to maintenance.</p><br><br> <br> <br> Required profile : <p>REQUIRED SKILLS:</p><br><br><ul><li>Confirmed culinary talent.</li><li>Human resource management skills (team management, conflict resolution, etc.).</li><li>Professional attitude and behavior (teamwork skills, autonomy, dynamism, interpersonal skills, honesty, versatility, initiative, organization, etc.)</li><li>Proficiency in French and English. Knowledge of other languages is an asset.</li><li>Knowledge of the tourism sector and customer needs.</li><li>Knowledge and application of labor standards and basic principles of safety, hygiene, and sanitation.</li><li>Written and verbal communication skills.</li><li>Leadership and decision-making ability.</li><li>Stress tolerance.</li></ul><p>INTERNAL AND EXTERNAL RELATIONS</p><br><br><ul><li>Direct relationship with Resort staff.</li><li>Relationship with clients.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> <p>We are looking for a passionate and dedicated HR Generalist to join our dynamic team. You will be responsible for supporting various departments within the company in the efficient implementation of all HR end to end processes in alignment with the Group’s guidelines.</p><br><br> <br> <br> <br> <ul><li>Participate in the elaboration of the annual recruitment plan in line with the Group’s process</li><li>Support line managers in the recruitment process for all open positions: Sourcing &amp; Interviews</li><li>Prepare salary offers for new hires, in line with Group’s Reward guidelines.</li><li>Prepare and conduct the on-boarding for all new hires</li><li>Prepare an annual training agenda and ensure the implementation of planned actions</li><li>Manage work attendance monitoring system (absence, sickness, leave, etc) </li><li>Participate in ensuring a proper a payroll management and timely HR Administration in compliance with local labour law</li><li>Support the implementation of HR processes and contribute to their continuous improvement.</li><li>Contribute to the implementation of Ferrero’s performance management system.</li><li>Participate in different HR projects</li></ul> <br> <br> <br> <ul><li>Master degree in Human Resources or a related field.</li><li>Significant experience in a similar role, preferably in FMCG Sector.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>Strong organization, communication and conflict resolution skills</li><li>Proficiency in Microsoft Excel</li><li>Previous experience in using SAP Success Factor, is a plus.</li></ul> <br> <br> <br> <p>Ferrero began its journey in the small town of <strong>Alba in Piedmont, Italy, in 1946.</strong> Today, it is one of the world’s largest sweet-packaged food companies, with many <strong>iconic brands</strong> sold in countries all over the world. Find out more about Ferrero at <u>ferrero.com</u>.</p><br><br> <br> <br> <br> <p>Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.<br>Find out more <u>here</u>.</p><br><br> <br> <br> <br><br> </div>

<p><br></p><p>You ll support the day-to-day HR administration and employee experience of our external talent, onboarding them, ensuring their success throughout their contract, and proactively resolving any issues that arise. You ll serve as their go-to person for all operational and HR-related questions, and partner closely with internal stakeholders to make sure they have what they need to perform. You ll report to the HR Manager and work closely with recruiters, account managers, and clients. This role is critical to talent satisfaction, retention, and performance. You ll be part of the glue that holds our external workforce together.</p><p>What You ll Own</p><ul><li>Onboard new external talent: welcome them, set expectations, and ensure they have all necessary tools and context</li><li>Act as the main point of contact for external talent during their assignment</li><li>Monitor performance, engagement, and satisfaction of external talent across accounts</li><li>Collaborate with Account Managers and HR to address performance issues or risks</li><li>Coordinate monthly check-ins and pulse surveys</li><li>Partner with payroll and operations to ensure payments and expenses are processed smoothly</li><li>Manage PTO for every Talent</li><li>Manage offboarding for external talent, including feedback collection</li><li>Maintain accurate records in Deel and our HR databases</li><li>Coordinate with Client Success when necessary to ensure alignment on talent needs and expectations</li><li>Support visa, documentation, or local compliance needs as applicable</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Have 2 – 4 years of experience in HR, operations, account management, or a similar client-facing role</p><p>Have managed remote teams or external talent in a global setting</p><p>Are proactive, organized, and extremely responsive, people come to you for solutions</p><p>Have excellent communication and problem-solving skills</p><p>Can juggle multiple accounts, stakeholders, and priorities without dropping the ball</p><p>Are fluent in English (written and spoken) and confident communicating with international clients and talent</p><p>Thrive in a fast-paced, high-accountability environment</p><p>Bonus Points If You:</p><ul><li>Have experience working with Deel or similar global employment platforms</li><li>Have supported LATAM, African, or APAC markets in previous roles</li><li>Have improved talent engagement, performance tracking, or onboarding processes</li><li>Have worked at a staffing agency, BPO, or similar high-volume talent environment</li></ul>

<p>JOB SUMMARY Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.</p><p>CORE WORK ACTIVITIES Supporting Management of Spa Operations and Budgets Assumes the responsibilities of the Spa Director in his/her absence. Ensures all employees have the proper supplies, equipment and uniforms. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Manages supplies and equipment inventories within budget. Maintains cleanliness of spa and related areas and equipment. Understands the impact of department s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals. Ensuring and Delivering Exceptional Customer Service Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement. Strives to improve service performance. Conducting Human Resources Activities Solicits employee feedback, utilizing an open door policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Ensures employees understand expectations and parameters. Brings issues to the attention of the department manager and Human Resources as necessary. Observes service behaviors of employees and providing feedback to individuals. Participates in employee progressive discipline procedures. Participates in an on-going employee recognition program. Reviews comment cards and guest satisfaction results with employees. Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job. Supervises on-going training initiatives and conducting training when appropriate. Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team. Celebrates successes and publicly recognizes the contributions of team members. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Assists the Spa Director in managing the day-to-day operations of the spa as necessary.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</p>

<p><b>Responsibilities and essential job functions include, but are not limited to:</b></p><ul><li>Consistently offer professional, engaging and courteous service;</li><li>Lead and manage the outlet team in all areas of operations ensuring service standards are met;</li><li>Handle guest concerns and react quickly and professionally;</li><li>Supervise bartenders, captains, commis, and interns;</li><li>Conduct training for employees;</li><li>Assist the restaurant manager in preparing and managing service meetings and briefings;</li><li>Maximize the profitability of their service (Revenue, Average Price, Payroll, VVA);</li><li>Ensure service standards are met;</li><li>Anticipate and identify activity-related needs (Food, beverage, VVA, etc.);</li><li>Define daily tasks and objectives for employees;</li><li>Lead and prepare daily briefings related to service and activity;</li><li>Supervise schedules;</li><li>Conduct training to develop employee skills and identify potential;</li><li>In collaboration with their manager, organize recruitment and selection of staff under their hierarchical responsibility according to needs, activity, and budget;</li><li>Follow up and control compliance with job descriptions and work procedures;</li><li>Supervise the work of hostesses (emails, fax transmissions, etc.);</li><li>Ensure the application of hygiene and safety standards in the restaurant;</li><li>Supervise and ensure compliance with service quality criteria and update them regularly;</li><li>Control and participate in service;</li><li>Control the quality of dishes served to customers;</li><li>Control day-of and upcoming reservations;</li><li>Lead briefings;</li><li>Supervise and control setups;</li><li>Check the general condition of the equipment provided to them.</li><li>Welcome the customer in collaboration with the hostess;</li><li>Ensure customers are comfortably seated;</li><li>Respect and enforce service protocol;</li><li>Take orders if necessary;</li><li>Specify in writing and verbally the particular information of an order;</li><li>Serve certain dishes with the captain or commis if necessary;</li><li>Verify the accuracy of the bills (food and wine) before and after printing;</li><li>Anticipate and physically accompany the departure of each client;</li><li>Collect customer feedback;</li><li>Follow up on complaints or other disputes arising during service and send a written report at the end of service to their manager;</li><li>Supervise the management of equipment, linen, merchandise stock, and cleaning product stocks;</li><li>Check the cleanliness of their entire service area;</li><li>Other duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a bar management position;</li><li>Previous experience using a point of sale system;</li><li>Knowledge of Microsoft Windows applications;</li><li>A university degree in a related discipline is preferred;</li><li>Excellent communication and organizational skills;</li><li>Excellent interpersonal skills and problem-solving skills;</li><li>Particularly responsible and reliable;</li><li>Ability to work effectively under pressure in a fast-paced environment;</li><li>Ability to work as part of a team;</li><li>Ability to focus on guest needs, remaining calm and courteous at all times.</li></ul>

<p>JOB SUMMARY Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.</p><p>CORE WORK ACTIVITIES</p><p>Managing Bar/Lounge Operations</p><p>Implements agreed upon beverage policy and procedures throughout the property. Manages in compliance with all local, state and Federal beverage and liquor laws. Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue &amp; returns, food standards, and period end inventory. Monitors adherence to all liquor control policies and procedures. Attends pre- and post-convention meetings as needed to understand group needs Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Participates in the management of department's controllable expenses to achieve or exceed budgeted goals. Manages to achieve or exceed budgeted goals. Ensures compliance with all Bar/Lounge policies, standards and procedures. Maintains food handling and sanitation standards. Manages inventories according to budget and business levels. Assists with developing menus and promotions as necessary.</p><p>Leading Bar/Lounge Team</p><p>Trains staff on liquor control policies and procedures. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures employees understand expectations and parameters. Communicates critical information to the Bar/Lounge staff regarding each event.</p><p>Ensuring Exceptional Customer Service</p><p>Provides excellent customer service. Interacts with guests to obtain feedback on product quality and service levels. Responds effectively to guest problems and complaints. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Provides feedback to individuals in an effort to improve service performance. Reviews comment cards and guest satisfaction results with employees.</p><p>Managing Human Resource Activities</p><p>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in the development and implementation of corrective action plans.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Meski Invest - Riva Industries</strong> demonstrates a highly balanced corporate culture, with <strong>collaboration</strong> as its leading dimension, fostering strong human relationships, teamwork and close leadership. This people-oriented culture is supported by a strong focus on <strong>structure and operational excellence</strong>, where processes, rigor and quality are key priorities. The company also values <strong>performance</strong> and achievement, while maintaining openness to <strong>innovation</strong> and new ideas. This balance creates a work environment that is both people-centered, demanding and growth-oriented. </p><br><br> <br> Job : <p>Join a dynamic company in the <strong>Metallurgy / Steel industry</strong> as an <strong>HR Assistant</strong>. Based in <strong>Meknès</strong>, this position represents a unique opportunity to join a key team and actively contribute to its performance.</p><br><br><p>The main goal of this role is to provide essential administrative and organizational support to the Human Resources department. It involves ensuring the smooth day-to-day running of HR processes and participating in the continuous improvement of internal practices.</p><br><br><p>Your main tasks will include administrative management of personnel, from hiring to departure. You will be responsible for tracking employee files, preparing payroll information, and managing absences. Additionally, you will participate in organizing training, internal communication, and ensuring HR procedures are followed.</p><br><br><p>You will also be asked to:</p><br><br><ul><li>Handle telephone and in-person reception for candidates and employees.</li><li>Manage office supplies and orders related to the HR department.</li><li>Contribute to updating social dashboards.</li><li>Participate in preparing HR meetings.</li></ul> <br> <br> Required profile : <p>To be considered for this position, a <strong>Bachelor's degree (Bac +3)</strong> is required. Higher education in <strong>Executive Assistantship</strong>, <strong>General Services</strong>, or in <strong>Management, Accounting, or Finance</strong> will be particularly appreciated.</p><br><br><p>Confirmed experience of <strong>3 to 5 years</strong> in a similar role is essential. Knowledge of the industrial sector is a plus.</p><br><br><ul><li>Proficiency in office tools (Pack Office).</li><li>Excellent oral and written communication skills.</li><li>Organizational skills, rigor, and discretion.</li><li>Ability to manage multiple tasks simultaneously and meet deadlines.</li><li>Good interpersonal skills and team spirit.</li></ul><p>If you see yourself in this profile and this opportunity sparks your curiosity, don't wait any longer to apply!</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Make a real impact? Help shape experiences that transform how people connect, celebrate, and engage with events? Are you excited to work with a team that challenges the status quo, breaks away from the ordinary, and builds what's next? If yes, you're in the right place. webook.com is one of the leading event ticketing and experience platforms, known for its innovation, agility, and ability to scale. We've powered some of the largest events in the region, with over 2 billion SAR in ticket sales and now we're expanding globally.</p><p><b>Role Overview</b>: We are looking for a proactive Office Administrator to support the daily operations of our Casablanca office. This role combines office management responsibilities with light HR and people-operations support, ensuring a smooth employee experience and efficient workplace environment.</p><p>Key Responsibilities</p><p>Office Administration</p><ul><li>Manage day-to-day office operations and ensure a well-organized workspace.</li><li>Coordinate with vendors, building management, and service providers.</li><li>Oversee office supplies, equipment, and maintenance.</li><li>Support travel arrangements, logistics, and meeting coordination.</li><li>Maintain records, documentation, and internal tracking sheets.</li><li>Collaborate with the IT Team for all Morocco team IT assets requirements.</li></ul><p>HR &amp; People Support</p><ul><li>Assist with onboarding logistics for new joiners (workspace setup, documentation follow-ups).</li><li>Register new employees with CNSS</li><li>Coordinate with payroll or finance to ensure accurate monthly CNSS contributions and deductions</li><li>Coordinate with HR teams on employee requests and administrative processes.</li><li>Support attendance tracking and internal coordination when needed.</li><li>Help organize internal events, engagement initiatives, and team activities.</li><li>Maintain confidentiality of employee information at all times.</li><li>Liaise with government entities and external providers regarding employee registrations and compliance matters.</li><li>Ensure alignment with local labor law requirements.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2 4 years of experience in Office Administration, HR Administration, or similar roles.</p><p>Strong organizational and multitasking skills.</p><p>Excellent communication skills in Arabic and English. French is a plus</p><p>Proficiency in Google Workspace or Microsoft Office.</p><p>Ability to handle sensitive information with discretion.</p><p>Nice to Have</p><ul><li>Previous experience supporting HR or People Operations.</li><li>Experience working in a fast-paced or international environment.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Maintain applicant flow, drug screen, orientation and transfer request logs. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, information systems, etc.</p> <p> </p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 1 year of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p></div></section>

<h3>Key Responsibilities</h3><p>HRIS &amp; Digital HR Transformation</p><ul><li>Support the deployment, maintenance, and continuous improvement of HR systems across the Africa Area.</li><li>Act as a key point of contact for HR system-related activities, ensuring alignment between global standards and local business requirements.</li><li>Support the implementation and enhancement of HR digital transformation initiatives, including HR Service Delivery (HRSD) in ServiceNow and other HR platforms.</li><li>Coordinate and support testing activities, including User Acceptance Testing (UAT), functional testing, and validation of system enhancements.</li><li>Investigate, troubleshoot, and resolve HR system issues in collaboration with Global HRIS teams and local HR stakeholders.</li><li>Ensure data quality, integrity, and consistency across HR systems and interfaces.</li><li>Support system integrations between HR platforms, payroll providers, and other business applications.</li><li>Maintain HR knowledge articles, process documentation, workflows, and user guides.</li><li>Assist with project planning, documentation, timelines, and follow-up actions related to HR technology initiatives.</li><li>Prepare reports, dashboards, analyses, and presentations for HR leadership and management teams.</li><li>Identify opportunities to improve automation, process efficiency, data accuracy, and employee experience.</li></ul><p>Compensation &amp; Benefits Support</p><ul><li>Support the administration and coordination of Compensation &amp; Benefits processes across the 15 countries within the Africa Area.</li><li>Assist with annual compensation review cycles, salary benchmarking, incentive plans, and compensation reporting activities.</li><li>Support data collection, validation, and consolidation for compensation and benefits analyses.</li><li>Ensure HR systems accurately reflect compensation structures, organizational changes, and employee data.</li><li>Collaborate with local HR teams and external providers to maintain benefits-related information and reporting.</li><li>Generate reports and analytics to support compensation decision-making and workforce planning.</li><li>Support audits, compliance reviews, and governance requirements related to employee data and compensation processes.</li><li>Assist in the preparation of compensation and headcount reports for Area and Global HR stakeholders.</li></ul><p>HR Analytics &amp; Reporting</p><ul><li>Develop and maintain HR dashboards and reporting solutions using available HR systems and analytical tools.</li><li>Monitor HR data trends and provide insights to support business and talent decisions.</li><li>Support workforce planning, organizational design, succession planning, and talent management reporting requirements.</li><li>Ensure timely production of recurring and ad hoc HR reports for country, area, and global stakeholders.</li></ul><p>Stakeholder Management &amp; Training</p><ul><li>Provide guidance and support to HR teams across Africa on HR systems, processes, and best practices.</li><li>Deliver end-user training and awareness sessions for new functionalities, tools, and system enhancements.</li><li>Promote adoption of HR digital solutions and encourage best practices across the region.</li><li>Serve as a liaison between Area HR, local HR teams, and Global HRIS teams to ensure effective communication and issue resolution.</li><li>Contribute to continuous improvement initiatives and the evolution of HR digital capabilities within the Africa Area.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications &amp; Experience</p><ul><li>Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field.</li><li>Experience in HR Information Systems administration, implementation, or support.</li><li>Knowledge of HR platforms such as SuccessFactors, ServiceNow HRSD, Workday, or similar HR technologies.</li><li>Experience supporting Compensation &amp; Benefits processes, HR reporting, and data analytics.</li><li>Strong analytical skills with excellent attention to detail and data accuracy.</li><li>Experience working in a multinational and multicultural environment.</li><li>Strong project coordination and stakeholder management skills.</li><li>Advanced proficiency in Microsoft Excel and reporting tools.</li><li>Excellent communication skills in English and French.</li><li>Ability to manage multiple priorities across a geographically diverse region.</li></ul>

<p>Take guest orders, communicate special requests to the kitchen, and coordinate delivery of orders and complementary in-room amenities according to Four Seasons Standards. Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards, describe the selection of food &amp; beverage menu items to guests by offering interesting, and vivid descriptions of each item, origin, taste, and preparation methods. Upsell additional services and products to maximize revenues. Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; check completed kitchen orders with the guest’s original order; Private Bar and beverage food quality; guestroom by Room Service Servers in a timely manner to ensure proper food and beverage quality; properly and accurately close guest checks; record guest charges and gratuities. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. Coordinate amenity delivery by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion. Maintain and file logs of amenity deliveries, table retrievals and private bar service requests. Update Opera with guest preferences collected and maintain regular reports to review in-house and arriving VIPs with special requests/set-ups. Comply with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in Empact. Work harmoniously and professionally with co-workers and supervisors. Stock and order paper (cups, tags, straws etc) and office (Micros paper, printing paper, amenity cards, breakfast doorknob menus etc) supply items. Assist in setting tray tables for delivery. Work closely with the housekeeping coordinator to handle in-room guest requests simultaneously and seamlessly. Use HotSOS to dispatch staff to guestroom (and residential) floors to complete the needed request. Use Opera reports to prepare for hotel guests; share communication with team and beyond regarding preferences; update records/profiles etc. Coordinate with banquets when special deliveries are requested from an event to the guest room (i.e. midnight snack for bride and groom etc). Complete cashiering duties as per guideline daily. Assist in preparing regular Avero reports to analyze performance and adjust strategy according to guest preferences. Assist with payroll reporting. Have excellent Food &amp; Beverage product knowledge and be able to be assertive and provide alternatives and solutions to guests inquiries / problems / suggestions. Liaise with the Kitchen shift leader whenever in doubt about any guests' requests which are out of the menu / extraordinary, prior to confirming with the guests. Be able to use Open table and appropriately take a guest’s reservation for any of our food and beverage outlets Standard Duties: To provide a friendly and professional service that always exceeds guests expectations. Assist in phone coverage with other departments. Assist the department to upkeep relevant noticeboards. Prepare related paperwork for new hires. Requires knowledge and the ability to operate computer equipment including word processing and spreadsheet software plus other systems (i.e. Opera, Windows, Bayan payroll and analysis reports etc). To accept responsibility for the health, safety and welfare of all areas of the department, guests and employees and to respond properly to any hotel emergency. To safeguard guests and employees with knowledge and application of health and safety, accident prevention, fire drills and first aid. To ensure you read the hotel's employee handbook and understand and adhere to its rules and regulations, particularly the policies and procedures relating to Fire, Hygiene, Health and Safety. To undertake other duties and responsibilities which, while not part of the normal routine, will be within the position's overall scope. To report for duty punctually wearing the correct uniform/attire and name badge. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards. Wear hair restraint/hat, gloves, apron, jacket and closed-toed shoes while on duty. To comply with local legislation as required. To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule. To respond to any changes in the department as dictated by the needs of industry, company or hotel. To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs. To conduct and attend training sessions as outlined. Perform other tasks or projects as assigned by the Director of Food &amp; Beverage or In-Room Dining Manager. Must be able to obtain any required food handling and/or sanitation certifications required by local or state agencies.</p><p><strong>Desired Candidate Profile</strong></p><p>Must be able to obtain any required food handling and/or sanitation certifications required by local or state agencies.</p>