Production Technician Jobs
938 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsibilities:</p><p>Ensure the implementation, training, and clinical assistance on urology equipment, particularly on Urodynamics, Holters, and Intensive Care Ventilators ranges.</p><p>Conduct demonstrations and workshops (WS) in operating rooms and intensive care units, in collaboration with medical and technical teams.</p><p>Provide high-level technical and application support, in coordination with the technical department, to ensure optimal use of devices and user satisfaction.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Training:</p><p>Biomedical engineer, senior technician in biomedical, or equivalent training in the field of medical devices.</p><p>Experience:</p><p>Minimum 4-6 years of experience in an application or clinical support role, ideally in operating rooms, intensive care, or urology.</p><p>Technical skills:</p><p>Proficiency in operating room equipment, surgical visualization systems, and associated medical devices.</p><p></p></section>
<p>The Maintenance Technician Tools is an essential player in the SAESC value chain. The Maintenance Technician Tools must ensure the availability, in good condition, of all the tools necessary for production within the set deadlines and carry out the repair and preventive maintenance of the tools.</p><p><strong>Main Missions:</strong></p><ul><li>Ensure the reception and validation of tools</li><li>Verify the conformity and condition of the tools</li><li>Manage technical documentation and its integration into dedicated systems</li><li>Monitor and maintain the tool database</li><li>Plan and monitor maintenance and calibration operations</li><li>Design, modify and improve existing tools</li><li>Ensure the availability of tools for production</li><li>Repair of tools / maintenance of tools</li><li>Ensure good management of quarantine stores according to regulatory requirements</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Training:</strong> Technician in maintenance, mechanics, industrialization or equivalent</li><li><strong>Experience:</strong> Minimum 5 years in a similar position (ideally in industry)</li><li><strong>Technical skills:</strong><ul><li>Mechanical design (CAD)</li><li>Tool management and maintenance</li><li>Reading of plans and industrial standards</li></ul></li><li><strong>Personal qualities:</strong><ul><li>Rigor and organization</li><li>Responsiveness</li><li>Analytical and continuous improvement mindset</li></ul></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Description of the company and the position: As part of our client's development, we are looking for an Application Specialist (Operating Room):</p><p>Responsibilities:</p><ul><li>Ensure the setup, training, and clinical assistance on operating room equipment.</li><li>Conduct demonstrations and workshops (WS) within operating rooms, in collaboration with medical, paramedical, and technical teams.</li><li>Provide high-level technical and application support to ensure optimal use of devices and user satisfaction.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Profile:</p><p>Training:</p><ul><li>Biomedical engineer, senior biomedical technician, or equivalent training in the field of medical devices.</li></ul><p>Experience:</p><ul><li>Minimum 4-6 years of experience in an application or clinical support role, ideally in an operating room.</li></ul><p>Technical Skills:</p><ul><li>Mastery of operating room equipment, surgical visualization systems, and associated medical devices.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsibilities :</p><p>Ensure the commissioning, training, and clinical assistance on resuscitation equipment, particularly ventilators, monitors, and patient monitoring systems.</p><p>Conduct demonstrations and workshops (WS) in resuscitation and intensive care units, in collaboration with medical and technical teams.</p><p>Provide high-level technical and application support to ensure optimal use of devices and user satisfaction.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Profile :</p><p>Education :</p><p>Biomedical engineer, senior technician in biomedical, or equivalent training in the field of medical devices.</p><p>Experience :</p><p>Minimum 4-6 years of experience in an application or clinical support role, ideally in resuscitation or intensive care.</p><p>Technical Skills :</p><p>Proficiency in ventilators, monitoring systems, and resuscitation equipment.</p><p></p></section>
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Company culture : <p><strong>Cosumar</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where human relationships, teamwork and employee support play an important role. This collaborative approach is reinforced by a strong <strong>organizational</strong> dimension, ensuring rigor, efficiency and process reliability. The company also values <strong>performance</strong> and goal achievement, while maintaining openness to <strong>innovation</strong> and continuous improvement. This balance fosters a structured, people-oriented and progress-driven work environment.
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<br> Job : <p>Industrial Technician</p><br><br> <br> <br> Required profile : <p>Industrial Technician</p><br><br> <br><br> </div>
<p>Responsibilities:</p><ul><li>Ensure the proper use of equipment by medical or nursing staff.</li><li>Ensure proper mastery of equipment in relation to the patient.</li><li>Ensure part of the maintenance when it comes to highly specialized equipment requiring specific skills.</li><li>Train nursing and medical staff on the use of equipment to ensure they are comfortable with it and handle it correctly.</li><li>Inform on how to use it and on safety constraints.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Profile:</p><ul><li>Training: Biomedical Engineer, Senior Biomedical Technician or equivalent training in the field of medical devices.</li><li>Experience: Minimum 4-6 years of experience in an application or clinical support role.</li><li>Mastery of biomedical equipment maintenance, ability to work physically or handle instruments, analytical and synthesis skills, and computer proficiency.</li></ul>
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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <p>Logistics Agent: Receiving, storing, preparing orders, internal and external flows.</p><br><br><ul><li>Project contract</li><li>Nouaceur - Casablanca (Transport provided)</li><li>Immediate availability</li><li>Salary: 4,000 DH Net</li></ul> <br> <br> Required profile : <ul><li>Diploma: High School Diploma / Bac+2 (Specialized Technician or University equivalent)</li><li>Experience: 1 to 2 years in an industrial environment</li><li>Available immediately</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p> <strong><font dir="auto" ><font dir="auto" >Objective</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" > Ensuring digital transformation and supplier support before, during, and after the transition to new PPS processes</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Job responsibilities</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" > Data collection from suppliers (PPS contacts, triple COFOR, EDI status)</font></font></p> <p><font dir="auto" ><font dir="auto" > Kick-Off</font></font></p> <p><font dir="auto" ><font dir="auto" > B2B Registration</font></font></p> <p><font dir="auto" ><font dir="auto" > eSupplierConnect Support</font></font></p> <p><font dir="auto" ><font dir="auto" > IT environment update for client</font></font></p> <p><font dir="auto" ><font dir="auto" > ITMS/PLE training and B2B/ORION portal</font></font></p> <p><font dir="auto" ><font dir="auto" > Supplier progress tracking</font></font></p> <p><font dir="auto" ><font dir="auto" > Escalation of the blocking points</font></font></p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><font dir="auto" ><font dir="auto" >Qualifications </font></font></p><div> <p> <strong><font dir="auto" ><font dir="auto" >Required skills</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Technician / Engineer in Supply Chain Digital Transformation (Automotive)</font></font></li> <li><font dir="auto" ><font dir="auto" >Minimum </font></font><strong><font dir="auto" ><font dir="auto" >2 years of experience</font></font></strong><font dir="auto" ><font dir="auto" > in an </font></font><strong><font dir="auto" ><font dir="auto" >international and multi-site industrial environment</font></font></strong> </li> <li><font dir="auto" ><font dir="auto" >My mastery of the </font></font><strong><font dir="auto" ><font dir="auto" >automotive sector</font></font></strong><font dir="auto" ><font dir="auto" > and </font><font dir="auto" >essential </font></font><strong><font dir="auto" ><font dir="auto" >supply chain processes</font></font></strong><font dir="auto" ></font></li> <li><font dir="auto" ><font dir="auto" >Experience in </font></font><strong><font dir="auto" ><font dir="auto" >supplier relationship management</font></font></strong> </li> <li><font dir="auto" ><strong><font dir="auto" >Change management</font></strong><font dir="auto" > skills</font></font><strong><font dir="auto" ></font></strong> </li> <li> <strong><font dir="auto" ><font dir="auto" >English required</font></font></strong><font dir="auto" ><font dir="auto" > for international supplier exchanges.</font></font></li> <li> <p> <strong><font dir="auto" ><font dir="auto" >Tools:</font></font></strong> <br><font dir="auto" ><font dir="auto" >
EDI (international standards) / ERP / eSupplierConnect / ORION / ITMS / PLE / CORAIL / COFOR / Packaging / PN</font></font></p></li></ul></div><p></p></section>
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Job : <p>We are open to applications in all our fields:</p><br><br><p>• Works, operations, and project management<br>• Studies, methods, planning, and cost control<br>• Maintenance, equipment, and logistics<br>• Quality, health, safety, and environment<br>• Waste treatment and recovery<br>• Administrative and support functions: finance, purchasing, legal, IT, human resources ...</p><br><br><br> <br> Required profile : <p>Whether you are a beginner, a technician, an engineer, an experienced manager, or an expert in your field, you can send us your application.</p><br><br> <br><br> </div>
<p>The ProdOps Technician provides first-level operational support for IT infrastructure and manufacturing applications. This role is part of the 24x7 DTIT ProdOps team and is critical to maintaining service availability for manufacturing operations.</p><p><b>Your Key Responsibilities</b></p><ul><li>Monitor IT systems and manufacturing applications using Zabbix</li><li>Provide 24x7 first-level support for incidents and user calls</li><li>Troubleshoot, resolve, or escalate incidents to second-level support</li><li>Identify recurring issues and report them to ProdOps management and L2 teams</li><li>Support computer room vigilance and compliance requirements</li><li>Provide first-level support for cyber security incidents</li><li>Communicate and escalate major incidents in a timely manner</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Technician/License diploma in systems and information technology</li><li>2-5 years experience, in IT operations and production environment</li><li>Good understanding of IT infrastructure and incident management</li><li>Experience with:<ul><li>Unix and Windows servers</li><li>Storage systems</li><li>Databases</li><li>Network devices</li><li>Manufacturing applications</li></ul></li><li>Strong communication, escalation, and problem-solving skills</li><li>Ability to work in shift, 6h-14h/14h-22h/22h-06h, in 24x7 on-site environment context</li></ul>
<font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Project Quality Assurance Technician contributes to the quality control of products and processes throughout the project lifecycle, from the development phase to industrialization and production launch. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">They participate in defining and applying customer and internal quality requirements, monitoring quality actions, and preparing for various industrial milestones. They contribute to the implementation of process control systems, monitoring control plans, and verifying the conformity of project deliverables. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In collaboration with the Project, Industrialization, Production, and Quality teams, as well as suppliers, they participate in identifying and addressing quality deviations, monitoring non-conformities, and implementing corrective actions. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">They contribute to risk analyses, conformity reviews, and project quality rituals. The Project Quality Assurance Technician </font><font dir="auto" style="vertical-align: inherit;">also participates in problem-solving methodologies such as 8D, RPO, and QRQC, and ensures follow-up on actions until their completion. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Project Quality Assurance Technician thus contributes to securing industrial milestones, managing quality risks, and ensuring compliance with customer and internal requirements, as well as validating production instruction sheets. </font></font><br><br><p><strong>Desired Candidate Profile</strong></p><br><font dir="auto" style="vertical-align: inherit;">A two-year or three-year post-secondary degree (Bac+2 or Bac+3) in Quality, Industrial Engineering, Mechanical Engineering, Production Engineering, Aeronautics, or a related field.</font><br><font dir="auto" style="vertical-align: inherit;">Initial experience in Project Quality, Quality Assurance, Industrialization, or Production Quality, ideally in a demanding industrial environment.</font><br><font dir="auto" style="vertical-align: inherit;">A good understanding of the principles and tools of Project Quality Assurance and quality monitoring during the industrialization phase.</font><br><font dir="auto" style="vertical-align: inherit;">Knowledge of APQP methodologies and key industrial milestones.</font><br><font dir="auto" style="vertical-align: inherit;">Proficient in problem-solving tools: 8D, RPO, QRQC, and root cause analysis.</font><br><font dir="auto" style="vertical-align: inherit;">Knowledge of risk analysis tools such as FMEA/FMECA, control plans, and master plans.</font><br><font dir="auto" style="vertical-align: inherit;">Ability to track non-conformities, deviations, and action plans through to closure.</font><br><font dir="auto" style="vertical-align: inherit;">Ability to work collaboratively with Project, Industrialization, Methods, Production, Quality, and Supplier teams.</font><br><font dir="auto" style="vertical-align: inherit;">Rigorous, organized, autonomous, analytical, and a team player.</font><br><font dir="auto" style="vertical-align: inherit;">Excellent communication and reporting skills.</font><br><font dir="auto" style="vertical-align: inherit;">Professional English, both written and spoken, is required to work in an international environment.</font><br><font dir="auto" style="vertical-align: inherit;">Integration within a dynamic, multidisciplinary project team.</font><br><font dir="auto" style="vertical-align: inherit;">Participation in high-value-added industrial projects.</font><br><font dir="auto" style="vertical-align: inherit;">Cross-functional role within Project, Quality, Industrialization, and Production teams.</font><br><font dir="auto" style="vertical-align: inherit;">Participation in the various phases of the project cycle, from design to industrialization.</font><br><font dir="auto" style="vertical-align: inherit;">Development of skills in Project Quality Assurance, APQP, risk management, and industrial milestone management.</font><br><font dir="auto" style="vertical-align: inherit;">Practical application of problem-solving methodologies (8D, RPO, QRQC).</font><br><font dir="auto" style="vertical-align: inherit;">International industrial environment with the use of professional English.</font><br><font dir="auto" style="vertical-align: inherit;">Opportunities for skills development and career advancement in quality and industrialization roles.</font><br><font dir="auto" style="vertical-align: inherit;">Occasional travel may be required depending on project needs and interactions with suppliers.</font><br>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The mission constitutes the operational level of monitoring and piloting signaling construction sites. It includes the supervision of works in the area, monitoring the technical and regulatory compliance of services provided by subcontractors. To this end, and depending on the site's needs, it includes:</p><ul><li>Organization and supervision of the execution of signaling works by subcontractors in the area (installation of signals, CDV, ADV, post cabling, cabinets, technical buildings);</li><li>Contribution to the development and monitoring of the detailed schedule for their area, in coherence with the overall schedule of the SIG lot;</li><li>Carrying out compliance checks of services performed by subcontractors, based on studies (DEX, PT, PV) and technical documents;</li><li>Proceeding with the closure of hold points and critical points of the quality plan that condition the continuation of the works;</li><li>Monitoring the availability of materials and consumables, in coordination with SIG base logistics;</li><li>Application and implementation of market safety and quality provisions (PPSPS, PAQ, QSE procedures) and completion of monitoring documents (daily reports, FNC, FIR);</li><li>Ensuring field liaison with the works management;</li><li>Participation in meetings (weekly, site progress..), reporting daily on progress and promptly escalating any technical, safety, or contractual risks.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience in signaling works (to ONCF standard)</li><li>Number of years of experience: 10 years minimum</li><li>Degree (Engineer or equivalent; technician): BAC +2 to +5</li><li>Techniques, methods, and tools to implement: Monitoring and control of signaling works, site management, knowledge of equipment and technical references.</li></ul><p></p></section>
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<br> Company culture : <p><strong>Groupe Bel</strong> operates within a corporate culture primarily driven by <strong>collaboration</strong>, where human relationships, teamwork and employee development play a central role. This collaborative environment is combined with a strong focus on <strong>performance</strong>, emphasizing results, commitment and customer satisfaction. The company also relies on structured practices that support efficiency and quality, while encouraging <strong>innovation</strong> and openness to new ideas. This balance creates a work environment that is both people-oriented, stimulating and excellence-driven.
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<br> Job : <p>The Civil Engineering Technician is responsible for the preparation, monitoring, control, and maintenance of works related to infrastructure and buildings. They contribute to ensuring the technical compliance of structures, compliance with safety standards, deadlines, costs, and quality requirements, in coordination with internal teams, engineers, and external service providers.</p><br><br><p>Main missions</p><br><br><ol><li>Design and preparation of projects: develop technical plans and diagrams using CAD/CAM software, particularly AutoCAD; analyze specifications, technical constraints, and project needs; participate in writing specifications in collaboration with engineers.</li><li>Diagnosis and technical studies: carry out tests on materials such as concrete, steel, or soil to ensure their quality; participate in geotechnical studies; inspect and evaluate existing infrastructure for renovation, maintenance, or compliance projects.</li><li>Supervision and monitoring of works: plan, monitor, and control the progress of construction sites; ensure compliance of works with standards, plans, specifications, and safety rules; coordinate interventions with field teams, engineers, workers, and subcontractors; write progress reports and contribute to resolving technical problems.</li><li>Cost and deadline management: contribute to estimating project costs; propose budget optimization solutions; monitor completion deadlines and alert in case of deviation from the planned schedule.</li><li>Maintenance and quality control: check the conformity of structures and infrastructure with applicable regulations; plan and carry out preventive and corrective maintenance actions; participate in identifying and managing infrastructure-related risks.</li><li>Team and subcontractor management: supervise and support a team of 3 direct reports; organize, assign, and monitor team activities; coordinate, manage, and control interventions by subcontractors; ensure compliance with safety rules, deadlines, execution quality, and contractual commitments.</li></ol><p>Scope of intervention</p><br><br><ul><li>Construction, maintenance, and rehabilitation of buildings, roads, bridges, dams, tunnels, or other infrastructure.</li><li>Installation, monitoring, and verification of drinking water supply systems.</li><li>Monitoring of renovation or rehabilitation projects for existing infrastructure.</li></ul> <br> Required profile : <p>Profile sought</p><br><br><p>Education Minimum ISTA / Technical Baccalaureate + 2 years of higher education with specialization in building maintenance, civil engineering, or equivalent field.</p><br><br><p>Experience Minimum 3 years of significant experience in building maintenance, civil engineering, construction monitoring, or infrastructure management.</p><br><br><p>Technical knowledge Knowledge of regulations, safety standards, project management, tools, materials, technical procedures, and quality control methods.</p><br><br><p>Required skills</p><br><br><ul><li>Good technical analysis skills and ability to read, understand, and interpret complex plans and diagrams.</li><li>Mastery of standards, safety rules, and regulatory requirements related to buildings and public works.</li><li>Proficiency in design and modeling tools such as AutoCAD, Revit, or equivalent software.</li><li>Good command of office tools and software for technical monitoring, modeling, or simulation.</li><li>Ability to work in a team and network with internal and external stakeholders.</li><li>Responsiveness, rigor, and ability to manage unforeseen events in the field.</li><li>Ability to manage an operational team, organize priorities, monitor field performance, and support employees in carrying out their missions.</li><li>Ability to manage subcontractors, coordinate their interventions, control the quality of services, and ensure compliance with safety rules and deadlines.</li><li>French spoken and written required.</li><li>Intermediate English level desired.</li></ul> <br><br> </div>
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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <p>We are recruiting a Higher Technician in Mechanical or Electrical Engineering, or equivalent, for an innovative industrial project. You will play a key role in managing the purchases for a major project, including a desalination unit.</p><br><br><ul><li>Position based in Casa Finance City</li><li>Temporary contract (6 months)</li><li>Immediate availability ASAP</li><li>Hydraulic and energy infrastructure sector</li></ul><p><u><strong>Main tasks:</strong></u></p><br><br><ul><li>Management of purchases and tenders</li><li>Ensure supplier selection, tender launch, offer analysis, and negotiation of commercial terms</li><li>Follow-up of supplies and import operations</li><li>Reporting, cost control, and document management</li></ul> <br> <br> Required profile : <ul><li>Bachelor's degree/Master's degree in Mechanical or Electrical Engineering, or equivalent</li><li>Proven experience in international purchasing (min. 2 years)</li><li>Skills in negotiation, contract management, and international logistics</li><li>Bilingual French/English</li><li>Proficiency in advanced Excel and an ERP system like SAGE100</li><li>Experience in an EPC (Engineering, Procurement & Construction) environment is a major asset</li></ul> <br><br> </div>
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<p><strong>Technical Support Senior Technician - French Speaker </strong></p><br><p>At Dell Technologies, world-class service doesn’t end when customers purchase our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization, and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution, and document it.</p><br><p>Join us as a <strong>Senior Technical Support Technician</strong> on our <strong>Technical Support</strong> Team in <strong>Casablanca </strong>to do the best work of your career and make a profound social impact.</p><br><p><strong>What you’ll achieve</strong></p><br><p><br>The Technical Support Team is responsible for providing online and distance phone support, through a technical diagnosis of desktops, laptops, peripherals (tablets, printers, projectors, etc.), and customized software assistance that supports Dell products and others according to the situations. As a Technical Support Senior Technician for EMEA, you will answer questions relating to the installation, the proper functioning, configuration, customization of specific products according to procedures and clearly defined rules (e.g. the type of guarantee, the warranty expiration, the type of customer contract, etc...) and apply a logical technical diagnosis to identify customer issues and investigate the possible causes effectively in order to provide appropriate solutions. </p><br><p><br><strong>You will:</strong></p><br><ul><li>Provide first-level support</li><li>Use troubleshooting techniques and tools to identify technical defects/issues</li><li>Assign incidents in line with documented guidelines and procedures</li><li>Actively support the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout the life of the incident</li><li>Clearly and concisely log and track details of solutions provided to resolve customer issue while maintaining and updating customer database</li></ul><p>Take the first step towards your dream career</p><br><p><br>Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for in this role:<br><strong>Essential Requirements</strong></p><br><ul><li>Fluent communication skills in French</li><li>Minimum of 1-year related experience in Technical Support</li><li>Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills</li><li>Good organizational and interpersonal skills</li><li>Excellent telephone and customer handling skills</li></ul><p><strong>Who we are</strong></p><br><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.<br>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.</p><br><p><br>Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.</p><br><br> </div>
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<p><strong>Technical Support Senior Technician - French Speaker </strong></p><br><p>At Dell Technologies, world-class service doesn’t end when customers purchase our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization, and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution, and document it.</p><br><p>Join us as a <strong>Senior Technical Support Technician</strong> on our <strong>Technical Support</strong> Team in <strong>Casablanca </strong>to do the best work of your career and make a profound social impact.</p><br><p><strong>What you’ll achieve</strong></p><br><p><br>The Technical Support Team is responsible for providing online and distance phone support, through a technical diagnosis of desktops, laptops, peripherals (tablets, printers, projectors, etc.), and customized software assistance that supports Dell products and others according to the situations. As a Technical Support Senior Technician for EMEA, you will answer questions relating to the installation, the proper functioning, configuration, customization of specific products according to procedures and clearly defined rules (e.g. the type of guarantee, the warranty expiration, the type of customer contract, etc...) and apply a logical technical diagnosis to identify customer issues and investigate the possible causes effectively in order to provide appropriate solutions. </p><br><p><br><strong>You will:</strong></p><br><ul><li>Provide first-level support</li><li>Use troubleshooting techniques and tools to identify technical defects/issues</li><li>Assign incidents in line with documented guidelines and procedures</li><li>Actively support the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout the life of the incident</li><li>Clearly and concisely log and track details of solutions provided to resolve customer issue while maintaining and updating customer database</li></ul><p>Take the first step towards your dream career</p><br><p><br>Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for in this role:<br><strong>Essential Requirements</strong></p><br><ul><li>Fluent communication skills in French</li><li>Minimum of 1-year related experience in Technical Support</li><li>Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills</li><li>Good organizational and interpersonal skills</li><li>Excellent telephone and customer handling skills</li></ul><p><strong>Who we are</strong></p><br><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.<br>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.</p><br><p><br>Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.</p><br><br> </div>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <p>* Respond to telephone calls and written requests from our partners and clients.<br>* Schedule and transmit work orders to field technicians.<br>* Manage reports from technician interventions.<br>* Contact clients, technicians, and suppliers to organize and coordinate interventions.<br>* Evaluate and ensure client satisfaction.</p><br><br> <br> <br> Required profile : <p>* Bac+2 or higher.<br>* Experience in FTTH technical service.<br>* Good level of French, both spoken and written (mandatory).<br>* Required experience in technical service.<br>* Ability to work independently and in a team.<br>* Good attention to detail and analytical skills.</p><br><br> <br><br> </div>
<p><br></p><p>We are looking for a Helpdesk Technician who will be responsible for providing quick and useful assistance regarding IT systems, answering questions on technical subjects, and providing advice for resolving them.</p><p>Here is an overview of your daily life:</p><ul><li>Serve as the first point of contact for users for technical assistance and processing of their IT requests, by phone, email, or self-service portal.</li><li>Perform remote troubleshooting using diagnostic techniques and relevant questions.</li><li>Determine the best solution based on the problem and the details provided by users.</li><li>Support users throughout the incident resolution process.</li><li>Escalate unresolved incidents to different support groups.</li><li>Provide accurate information about IT products or services.</li><li>Log requests and incidents in different ITSM (IT Service Management) systems.</li><li>Transmit feedback or suggestions from clients to the relevant internal team.</li><li>Identify and suggest improvements to existing procedures.</li><li>Implement and update the knowledge base.</li></ul><p>Technical Environment:</p><ul><li>ITSM: Preferably LAN desk.</li><li>Knowledge base: SharePoint and Confluence.</li><li>Remote control tool: Teamviewer / SCCM / LogmeIn.</li><li>Office suite: Office 365.</li><li>Windows environment.</li><li>Analysis of software functionality.</li><li>Desktop / Laptop IT Hardware: Lenovo / HP / DELL.</li><li>Office and multifunction printers.</li><li>Multi-brand mobile devices: iOS / Android.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bac+3 ideally in information technology, computer science, or another relevant field.</p><p>Proven experience as a helpdesk technician or in another user technical support role.</p><p>Technical know-how and professional knowledge of office products, databases, and remote access.</p><p>Able to diagnose and resolve hardware and software incidents.</p><p>Good communication skills in French and English, both written and oral.</p><p>Good customer management by phone and email.</p><p>Know-how:</p><ul><li>Professional knowledge of customer support</li><li>Good knowledge of virtualized environments</li><li>Good knowledge of network technologies</li></ul><p>Attitude:</p><ul><li>Listening, customer service oriented</li><li>Ability to manage stress</li><li>Adaptability</li><li>Sense of rigor and reactivity are essential</li><li>Very good assimilation capacity</li></ul><p>Skills:</p><ul><li>Good level of French and English (oral and written)</li><li>Very good speaking ability</li><li>Availability and flexibility (HNO Shift)</li><li>Teamwork spirit</li></ul>
<br><div><div> <p> <strong> <u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your function</font></font></u> </strong> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Industrial Maintenance & New Works Technician maintains, repairs, inspects, and modifies electronic and electrical equipment. They must demonstrate sound technical knowledge but also be attentive to fully understand the technical constraints faced by their interlocutor.</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As an Industrial Maintenance & New Works Technician, your responsibilities will be as follows*:</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure preventive and corrective maintenance of industrial equipment;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reduce machine downtime;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Complete intervention reports and monitor equipment;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To guarantee the reliability and safety of equipment by respecting safety, quality and environmental rules;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the optimization of maintenance costs and the continuous improvement of facilities;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Carry out preventive and corrective maintenance interventions on industrial equipment;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diagnose faults and propose appropriate solutions;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform adjustments, repairs and replacements of defective parts;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the installation and commissioning of the new machines;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise on-site personnel;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Check that the machines are functioning correctly after intervention;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Respect safety standards and internal procedures;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the continuous improvement of maintenance processes;</font></font></li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the maintenance workshop is tidy and clean.</font></font></p> <p> </p> <p> </p> </li> </ul> <p> <strong> <u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required skills and knowledge:</font></font></u> </strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To have a Bac+2 or higher qualification;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Having 5 years of experience in a similar position;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of the French language, both written and spoken;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of diagnostic and measurement tools;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Having technical versatility (electricity, mechanics, hydraulics and automation);</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Having the ability to read and interpret electrical and mechanical diagrams;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Having the ability to work in a team and communicate effectively;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Driver's license required</font></font></li> </ul> <p> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your interpersonal skills, your curiosity, but also your ability to be proactive and to be oriented towards innovation will allow you to carry out your missions successfully and to thrive in this position.</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be working in a dynamic and growing environment.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will benefit from the agility and flexibility of an SME combined with the solidity and resources of an international group that has existed for 170 years.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will benefit from a personalized integration program upon taking up your position, regular training within a group where career development prospects are rich and diverse.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are committed to an environmental and social (CSR) policy in the areas of Biodiversity, Diversity & Inclusion, Parenthood, Ethics and Skills Development.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We aim for carbon neutrality by 2050 for all our activities.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We invest 5% of our turnover every year for the past 20 years in innovation for sustainable development.</font></font></li></ul></div></div><div><div><div>
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<p><br></p> <p> <strong> <u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your function</font></font></u> </strong> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Industrial Maintenance & New Works Technician maintains, repairs, inspects, and modifies electronic and electrical equipment. They must demonstrate sound technical knowledge but also be attentive to fully understand the technical constraints faced by their interlocutor.</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As an Industrial Maintenance & New Works Technician, your responsibilities will be as follows*:</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure preventive and corrective maintenance of industrial equipment;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reduce machine downtime;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Complete intervention reports and monitor equipment;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To guarantee the reliability and safety of equipment by respecting safety, quality and environmental rules;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the optimization of maintenance costs and the continuous improvement of facilities;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Carry out preventive and corrective maintenance interventions on industrial equipment;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diagnose faults and propose appropriate solutions;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform adjustments, repairs and replacements of defective parts;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the installation and commissioning of the new machines;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise on-site personnel;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Check that the machines are functioning correctly after intervention;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Respect safety standards and internal procedures;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the continuous improvement of maintenance processes;</font></font></li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the maintenance workshop is tidy and clean.</font></font></p> <p> </p> <p> </p> </li> </ul> <p> <strong> <u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required skills and knowledge:</font></font></u> </strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To have a Bac+2 or higher qualification;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Having 5 years of experience in a similar position;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of the French language, both written and spoken;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of diagnostic and measurement tools;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Having technical versatility (electricity, mechanics, hydraulics and automation);</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Having the ability to read and interpret electrical and mechanical diagrams;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Having the ability to work in a team and communicate effectively;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Driver's license required</font></font></li> </ul> <p> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your interpersonal skills, your curiosity, but also your ability to be proactive and to be oriented towards innovation will allow you to carry out your missions successfully and to thrive in this position.</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be working in a dynamic and growing environment.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will benefit from the agility and flexibility of an SME combined with the solidity and resources of an international group that has existed for 170 years.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will benefit from a personalized integration program upon taking up your position, regular training within a group where career development prospects are rich and diverse.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are committed to an environmental and social (CSR) policy in the areas of Biodiversity, Diversity & Inclusion, Parenthood, Ethics and Skills Development.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We aim for carbon neutrality by 2050 for all our activities.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We invest 5% of our turnover every year for the past 20 years in innovation for sustainable development.</font></font></li> </ul>