Property Consultants Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><span>GEC recrute | Consultant Senior Transferts &amp; Paiements Internationaux / Remittances (transferts de fonds)</span></b><br></p><br><p><b><span>Global Experts Consulting (GEC)</span></b><span> recherche, dans le cadre d’une nouvelle mission, un </span><b><span>Consultant Senior expert des transferts et paiements internationaux</span></b><span>, avec une solide maîtrise des environnements </span><b><span>Remittances / Cross-Border Payments</span></b><span>.</span><br></p><br><span>Définir la stratégie de développement des transferts internationaux par corridor</span><br><br><span>Analyser les flux, volumes, revenus, marges, pricing et FX</span><br><br><span>Détecter les opportunités de croissance sur la clientèle MDM/MRE</span><br><br><span>Identifier, développer et structurer des partenariats avec des </span><b><span>MTO, fintechs, banques et acteurs du paiement</span></b><br><br><span>Accompagner la digitalisation des parcours de transfert et la création de nouvelles offres</span><br><br><span>Construire les business cases, benchmarks et modèles économiques</span><br><br><span>Travailler avec les équipes Produit et IT sur le backlog, les user stories, la priorisation et les releases</span><br><br><span>Intégrer les enjeux </span><b><span>cross-border, SWIFT, MTO, KYC et LAB-FT</span></b><br><br><p><b><span>Profil recherché</span></b><br></p><br><b><span>8 ans d’expérience minimum</span></b><span>, idéalement au sein d’une banque, fintech, MTO ou d’un environnement paiement</span><br><br><span>Expertise avérée en </span><b><span>transferts internationaux / remittances / cross-border payments</span></b><br><br><span>Bonne maîtrise des écosystèmes </span><b><span>MTO, SWIFT, Visa Direct, Mastercard Send, fintechs et banques correspondantes</span></b><br><br><span>Expérience en stratégie produit, business development et/ou gestion de partenariats</span><br><br><span>La connaissance du marché </span><b><span>MDM/MRE et des corridors de transfert vers le Maroc</span></b><span> constitue un véritable atout</span><br><br><span>Aisance dans des environnements transverses Business / Produit / IT</span><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>Recruitment Consultant</strong> for a position in Sidi Maarouf, Casablanca<br>Location: <strong>Sidi Maarouf</strong>, <strong>Casablanca</strong> - near Casanearshore<br><strong>Salary: 6,000 DH net/month + Performance bonuses + Health insurance</strong></p><br><br><p>We are looking for a Recruitment Officer with successful previous experience in recruitment.</p><br><br><p><u><strong>Main tasks</strong></u><br>Post and update job offers on different recruitment channels.<br>Collect, sort, and analyze CVs and applications received.<br>Conduct telephone pre-selections.<br>Organize and conduct recruitment interviews.<br>Recruit candidates for temporary and secondment assignments.<br>Also participate in recruiting permanent profiles (CDI) for our clients.<br>Build and update a talent pool.<br>Ensure follow-up of applications and recruitment needs.</p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought</strong></u><br>Minimum Bachelor's degree (Bac+3) in HR, management, or equivalent.<br><strong>Previous recruitment experience required.</strong><br>Excellent ability to evaluate and select candidates.<br><strong>Perfect French, both written and spoken.</strong><br><strong>Very good interpersonal skills, comfortable in interviews, and organized.</strong><br>Responsive, rigorous, and able to manage multiple recruitments simultaneously.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary We are looking for a Data Loss Prevention (DLP) Implementation Consultant to deploy, configure, and implement an enterprise Data Loss Prevention solution.<br> The consultant will be responsible for installing and activating the DLP platform, configuring security policies, deploying endpoint agents for Windows and macOS devices, and ensuring the solution is operational and aligned with customer security requirements.<br> Key Responsibilities Activate and configure DLP software licenses.<br> Install and deploy the DLP Management Server.<br> Configure the DLP Server according to best practices.<br> Design, implement, and fine-tune DLP policies.<br> Configure policy rules for data protection and compliance.<br> Deploy DLP endpoint agents on Windows and macOS devices.<br> Validate agent communication with the DLP server.<br> Perform system testing and troubleshooting.<br> Monitor deployment progress and resolve implementation issues.<br> Collaborate with customer IT and security teams during implementation.<br> Prepare deployment documentation and configuration guides.<br> Conduct knowledge transfer sessions for customer administrators.<br> Support UAT and go-live activities.<br> Ensure implementation follows vendor and security best practices.<br> Required Qualifications Bachelor's degree in Computer Science, Information Security, or a related field.<br> 3+ years of experience implementing enterprise DLP solutions.<br> Experience deploying DLP servers and endpoint agents.<br> Knowledge of Windows and macOS administration.<br> Experience creating and managing DLP policies.<br> Understanding of endpoint security and data protection concepts.<br> Familiarity with Active Directory and Group Policy.<br> Strong troubleshooting and analytical skills.<br> Excellent communication and documentation skills.<br> Preferred Qualifications Experience with one or more DLP solutions such as: Forcepoint DLP Symantec DLP (Broadcom) Trellix/McAfee DLP Microsoft Purview DLP Digital Guardian CoSoSys Endpoint Protector Security certifications such as Security+, CISSP, or vendor-specific certifications.<br> Experience with SIEM and endpoint security solutions.<br> Experience with data classification and compliance frameworks (GDPR, ISO 27001, HIPAA, PCI-DSS).<br> Soft Skills Customer-facing communication skills.<br> Strong documentation abilities.<br> Problem-solving mindset.<br> Ability to work independently.<br> Strong organizational skills.<br> Team collaboration.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>The PMO consultant will support a local project team and will be responsible for:</p><br><br><p>• <strong>Managing and controlling the project budget</strong>: Track actual costs, commitments, and forecasts, ensuring they align with the allocated budget;<br>• <strong>Analyzing financial variances</strong>: Identify deviations between planned and actual costs, and propose corrective action plans;<br>• <strong>Managing financial forecasts</strong>: Develop and update cost forecasts in collaboration with project managers and stakeholders;<br>• <strong>Managing financial indicators</strong>: Define and track financial KPIs (e.g., Cumulative Cost, Cost Variance, ROI)<br>• <strong>Optimizing costs</strong>: Identify opportunities for savings and cost reduction without impacting quality or deadlines;<br>• <strong>Leading financial reviews</strong></p><br><br> <br> Required profile : <ul><li>Engineering school or M2 engineering degree</li><li>Professional experience from 0 to 6 years after graduation.</li><li>Experience in the automotive/aeronautics/railway sector</li><li>Ability to work on client site at least 3 days/week</li><li>Proficiency in cost fundamentals: CBS, direct/indirect cost, CAPEX/OPEX, cost to complete, forecast/actual analysis, workload/capacity analysis, workload curve</li><li>Proficiency in cost management tools: Planisware, Primavera, SAP/Oracle</li><li>Very good command of office tools, including Excel/PPT</li><li>Knowledge and experience in automotive/aeronautics/railway industrial environments</li><li>Developed consulting mindset: autonomous, flexible, proactive, client/result-oriented, "fast learner"</li><li>Very good communicator</li><li>Rigor &amp; flexibility</li><li>French C1 minimum</li><li>English B2 minimum</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><span>GEC – Global Experts Consulting recrute | Chef de Projet AMOA Digital &amp; Crédit | Casablanca</span></b><br></p><br><p><span>Dans le cadre d’une nouvelle mission dans le secteur bancaire, nous recherchons un </span><b><span>Chef de Projet AMOA / Consultant Senior</span></b><span> disposant d’une solide expérience dans le pilotage de </span><b><span>projets digitaux</span></b><span>, avec une bonne connaissance des métiers du </span><b><span>crédit / financement</span></b><span>.</span><br></p><br><span>Expérience confirmée en </span><b><span>gestion de projets digitaux</span></b><span> dans un environnement bancaire ou financier</span><br><br><span>Bonne connaissance des </span><b><span>parcours Crédit / Lending</span></b><span> : demande de crédit, instruction, décision, contractualisation, déblocage…</span><br><br><span>Capacité Ã&nbsp; assurer l’interface entre les </span><b><span>équipes Métiers et IT</span></b><span> et Ã&nbsp; traduire les besoins métier en solutions fonctionnelles</span><br><br><span>Maîtrise du </span><b><span>recueil et de l’analyse des besoins</span></b><span>, de l’animation d’ateliers et du cadrage fonctionnel</span><br><br><span>Excellente capacité Ã&nbsp; rédiger des </span><b><span>expressions de besoins, spécifications fonctionnelles, user stories et critères d’acceptation</span></b><br><br><span>Bonne compréhension des environnements SI : </span><b><span>API, flux, interfaces, intégration et échanges inter-applicatifs</span></b><br><br><span>Expérience en </span><b><span>recette fonctionnelle / UAT</span></b><span>, suivi des anomalies et accompagnement jusqu’Ã&nbsp; la mise en production</span><br><br><span>Maîtrise des méthodologies </span><b><span>Agile / Scrum</span></b><span> et capacité Ã&nbsp; travailler avec des équipes techniques</span><br><br><span>Autonomie, excellent relationnel et capacité Ã&nbsp; coordonner des interlocuteurs Métiers, IT et partenaires</span><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.&nbsp;</p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at&nbsp;IOM workplace culture | International Organization for Migration</p><br><p><strong>Project Context and Scope</strong></p><br><p><span><span>The consultancy is directly related to </span><span>Head of Programmes</span><span>, and thereby supporting the Strategic Development and Management unit of the Morocco mission. The IOM Morocco mission currently implements projects in a wide variety of thematic areas through three distinct pillars: 1) Migration, Development and Governance; 2) Protection and Resilience and 3) Support to marginalized youth. The interventions within these pillars are all interlinked and require coordination and linkages between them in order to ensure one coherent approach for the mission in terms of migration interventions in the country.&nbsp;</span></span></p><br><p><span><span>Under the direct supervision of Head of Programmes and the overall supervision of the Chief of Mission, the Project Support Consultant will provide support to the different projects implemented by the three departments, based on a monthly/weekly tasks schedule coordinated with the Head of Programmes, and with a focus on: project development, reporting, developing strategic partnerships and events/trainings organization.</span></span></p><br><p><span><span>More specifically, the project support staff will support the implementation of protection, development and governance related initiatives, by providing essential operational and administrative support. By assisting programmatic units, the consultant will ensure efficient reporting, project monitoring, and development, contributing to the alignment of activities with project goals. His/Her role in quality control of documents and data entry ensures the accuracy and reliability of information used for decision-making. These tasks collectively streamline project workflows, maintain accountability, and enable informed adjustments, ensuring effective project delivery aligned with IOM's mission and project objectives.</span></span></p><br><p><br><strong>Organizational Department / Unit to which the Consultant is contributing</strong></p><br><p>Mission Management - Head of programmes</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>The consultant will be responsible for:</p><br><br><ul><li>Designing and developing interactive and dynamic dashboards in Tableau Desktop.</li><li>Optimizing dashboards and applying Data Visualization best practices.</li><li>Writing and optimizing SQL queries for data analysis.</li><li>Using BigQuery for data extraction and analysis.</li><li>Designing visualizations adapted to business needs.</li><li>Participating in the simplification and enhancement of data.</li><li>Collaborating with business and technical teams.</li><li>Contributing to the Vusion and RFF projects.</li></ul> <br> Required profile : <p>Graduated with a Master's degree (Bac+5) from an engineering school or equivalent university with a specialization in IT, or with equivalent significant experience.</p><br><br><p><u><strong>Experience</strong></u>: 3 to 7 years of experience in Data Visualization</p><br><br><p><strong><u>Required Skills:</u></strong></p><br><br><ul><li>Tableau Desktop, SQL, BigQuery, Data Visualization, Data Analytics, Dashboard Design<br></li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><b>GEC</b> recrute | Consultant /<b> Product Owner Senior Investissement &amp; Titres</b></span><br></p><br><p><span>Vous êtes expert des produits d’investissement et vous avez déjÃ&nbsp; contribué Ã&nbsp; la transformation digitale des parcours d’épargne ou de Bourse en ligne ? Cette opportunité est faite pour vous.</span><br></p><br><p><span>Dans le cadre d’une mission stratégique, <b>Global Experts Consulting</b> recherche un <b>Consultant / Product Owner</b> Senior capable de faire le lien entre les métiers de l’investissement, les <b>équipes IT et les enjeux de transformation digitale</b>.</span><br></p><br><p><span><u>Vos principales missions :</u></span><br></p><br><p><span>Concevoir et faire évoluer les parcours clients digitaux liés Ã&nbsp; l’épargne et Ã&nbsp; l’investissement.</span><br></p><br><p><span>Recueillir les besoins métiers, formaliser les exigences fonctionnelles et piloter le backlog produit.</span><br></p><br><p><span>Contribuer aux projets de Bourse en ligne, gestion d’actifs, gestion sous mandat et intermédiation.</span><br></p><br><p><span>Assurer la coordination des équipes métiers, IT et des différentes parties prenantes.</span><br></p><br><p><span>Piloter les projets de transformation : cadrage, planning, gouvernance, comitologie et suivi des livrables.</span><br></p><br><p><span>Réaliser les études d’impact, préparer les recettes fonctionnelles et accompagner les mises en production.</span><br></p><br><p><span>Suivre les KPI digitaux et proposer des améliorations continues des parcours et services.</span><br></p><br><p><span><u>Le profil recherché :</u></span><br></p><br><p><span>Bac+5 avec une spécialisation en finance de marché ou équivalent.</span><br></p><br><p><span>Minimum 6 ans d’expérience dans les métiers de l’investissement, des titres ou de la banque d’investissement.</span><br></p><br><p><span>Solide connaissance de la Bourse en ligne, de l’Asset Management, du Wealth Management ou de la gestion sous mandat.</span><br></p><br><p><span>Bonne compréhension de la chaîne front-to-back, incluant les dimensions risques et comptabilité.</span><br></p><br><p><span>Expérience confirmée en Product Ownership, AMOA ou pilotage de projets digitaux.</span><br></p><br><p><span>Maîtrise des méthodes Agile, de la rédaction de spécifications et des processus de recette.</span><br></p><br><p><span>Excellentes capacités de communication, d’analyse et de coordination.</span><br></p><br><br> </div>

<p><font dir="auto" ><font dir="auto" >Job Description: As part of our team expansion, we are seeking a Senior DevOps Consultant to support our clients in modernizing their infrastructures and industrializing their development and deployment processes. You will primarily work on Private Cloud, On-Premise, and Hybrid environments, with the goal of improving the reliability, security, automation, and performance of the platforms.</font></font></p><p><font dir="auto" ><font dir="auto" ><b><br></b></font></font></p><p><font dir="auto" ><font dir="auto" ><b>Your responsibilities:</b></font></font></p><ul><li><font dir="auto" ><font dir="auto" >Supporting teams in adopting and improving DevOps and GitOps practices.</font></font></li><li><font dir="auto" ><font dir="auto" >Design, deploy and maintain robust and secure CI/CD pipelines (Jenkins, GitLab CI, Azure DevOps).</font></font></li><li><font dir="auto" ><font dir="auto" >Automate deployment, configuration and operation processes using Ansible, Terraform, ArgoCD or Flux.</font></font></li><li><font dir="auto" ><font dir="auto" >Design and administer infrastructures via the Infrastructure as Code (IaC) approach.</font></font></li><li><font dir="auto" ><font dir="auto" >Deploy, administer and optimize containerization and orchestration platforms (Docker, Kubernetes, Helm).</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in the design, deployment and operation of Private Cloud, On-Premise and Hybrid environments.</font></font></li><li><font dir="auto" ><font dir="auto" >Implement supervision, monitoring and observability solutions (Prometheus, Grafana).</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in securing infrastructures (secrets management, IAM, HashiCorp Vault, Azure Key Vault, OPA).</font></font></li><li><font dir="auto" ><font dir="auto" >Analyze and resolve complex incidents, monitor corrective actions and contribute to continuous improvement.</font></font></li><li><font dir="auto" ><font dir="auto" >Supporting technical teams in disseminating DevOps best practices and automation approaches.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >Master's degree (or equivalent) in Computer Science. Minimum 5 years of experience on DevOps projects. Solid experience with Private Cloud, On-Premise, or Hybrid environments. Strong command of Linux (Red Hat, Ubuntu) and Windows Server systems. Excellent command of Docker, Kubernetes, Helm, and Docker Compose. Proficiency with CI/CD tools: Jenkins, GitLab CI, Azure DevOps. Significant experience with Terraform, Ansible, and GitOps practices (ArgoCD, Flux). Good scripting skills (Python, Bash, PowerShell, or Go). Knowledge of SQL and NoSQL databases. Experience with monitoring solutions (Prometheus, Grafana) and platform security. Experience with a public cloud (AWS, Azure, or GCP) is an asset, but expertise in Private Cloud and On-Premise infrastructures is essential. The following certifications will be appreciated: Kubernetes (CKA), Docker, Azure DevOps Engineer, AWS Solutions Architect. Any certification related to DevOps practices or infrastructure automation.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><b><span><b><b>GEC _ Global Experts Consulting</b></b></span></b></span><b>recrute | Consultant Chef de Projets #AMOA #Anglophone – Crédit Ã&nbsp; la consommation | Casablanca</b><br><br><span>Dans le cadre d’une nouvelle mission stratégique pour notre client bancaire, nous recherchons un</span><b>Chef de Projets AMOA Expert (au moins 10 ans d'expérience) Anglophone</b><span>disposant d’une solide expérience dans le domaine du</span><b>crédit Ã&nbsp; la consommation / Consumer Finance</b><span>.</span><br><br><span>Expérience confirmée en</span><b>AMOA / Business Analysis</b><span>sur des projets SI dans le secteur du</span><b>crédit Ã&nbsp; la consommation</b><br><br><span>Bonne connaissance des processus et parcours</span><b>crédit / financement</b><br><br><span>Capacité Ã&nbsp; recueillir et analyser les besoins métiers et Ã&nbsp; rédiger les</span><b>spécifications fonctionnelles</b><br><br><span>Expérience dans l’animation d’</span><b>ateliers métiers</b><span>et la coordination entre les équipes</span><b>Métier et IT</b><br><br><span>Capacité Ã&nbsp; assurer le suivi fonctionnel des projets, du cadrage jusqu'Ã&nbsp; la mise en Åuvre</span><br><br><span>Expérience en</span><b>recette fonctionnelle / UAT</b><span>et en conduite du changement appréciée</span><br><br><span>Excellentes capacités de communication, de coordination et de gestion des parties prenantes</span><br><br><b>Maîtrise de l’anglais obligatoire</b><br><br></span><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>The Project Management Consultant supports project teams in operational activity management, schedule tracking, stakeholder coordination, and reporting. They contribute to managing costs, deadlines, and risks to ensure the successful execution of projects in an industrial environment.</p><br><br><p><strong>Main Responsibilities</strong></p><br><br><ul><li>Ensure tracking of project schedules, deadlines, milestones, and deliverables.</li><li>Consolidate and analyze project progress data.</li><li>Produce regular reports on project status, risks, actions, and performance indicators.</li><li>Participate in the coordination of different stakeholders and the follow-up of action plans.</li><li>Identify deviations from objectives and contribute to the implementation of corrective actions.</li><li>Prepare management support materials and meeting minutes.</li><li>Ensure the reliability and updating of project tracking data.</li><li>Contribute to the continuous improvement of project management tools and processes.</li></ul> <br> Required profile : <p><strong>Profile Sought</strong></p><br><br><ul><li>Master's degree (Bac+5) in Industrial Engineering, Project Management, or equivalent.</li><li><strong>Junior</strong> profile with less than one year of experience or a recent graduate.</li><li>Academic experience or an <strong>internship (PFE) in the automotive sector</strong> is a plus.</li><li>Good understanding of industrial environments.</li></ul><p><strong>Technical Skills</strong></p><br><br><ul><li>Advanced proficiency in <strong>Excel</strong>.</li><li>Knowledge of <strong>Business Intelligence (BI)</strong> tools appreciated.</li><li>Good command of office and reporting tools.</li><li>Basic knowledge in project management and performance indicator tracking.</li><li>Data analysis and processing skills.</li></ul><p><strong>Soft Skills</strong></p><br><br><ul><li>Analytical and problem-solving skills.</li><li>Organizational skills and rigor.</li><li>Coordination and teamwork ability.</li><li>Results-oriented.</li><li>Flexibility and adaptability.</li><li>Good professional demeanor.</li></ul><p><strong>Languages</strong></p><br><br><ul><li>Fluent French.</li><li>Professional English.</li></ul> <br><br> </div>

<p><font dir="auto" ><font dir="auto" >The Vital Hiring Spirit. The group has grown over the last 20 years by following an ambitious and forward-looking strategy. It offers its 1,300+ active clients centralized expertise for their digital transformation challenges (ERP, Data, CRM), while guaranteeing optimal security for their information systems through dedicated cybersecurity support. As a recognized partner of software publishers (Microsoft, SAP) with 16 agencies in France, TVH Consulting brings a unique value proposition to the market. Employees define TVH Consulting as a collaborative, dynamic company focused on friendliness, trust, involvement, and mutual support. People are therefore at the heart of our success, as is professional excellence, which resonates daily in each of our projects, delivered with passion by our 400 experts. TOGETHER, let's create your path. Your future team: Experts in business consulting, the Microsoft Business Central team is currently composed of over 70 experts with different specializations: accounting, logistics, production, trade, etc. Due to the growth of our needs within our Microsoft support team, we are recruiting a Microsoft Business Central Functional Support Consultant.</font></font></p><p><font dir="auto" ><font dir="auto" >Your future missions: At the heart of our clients' business challenges, you will provide support and functional guidance to guarantee the performance and proper use of the ERP. Your missions will consist of: Providing functional support to users; Analyzing incidents and proposing appropriate solutions; Configuring and developing Business Central according to business needs; Supporting users (training, best practices, documentation); Participating in the continuous improvement and evolution of the solution; Liaising with the technical teams. You will primarily work on the following modules: finance, purchasing, sales, and inventory.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >With a Bachelor's or Master's degree (or equivalent), you have at least 5 years of experience as an ERP Consultant at Business Central or Navision. You have a good understanding of business processes (finance, supply chain, management). You are comfortable with functional configuration and needs analysis. You are able to handle several projects simultaneously. You have a good level of English. You have strong analytical and summarization skills. Good to know: QVCT (Quality of Work Life) integrated into our quarterly CSR initiatives, paid leave, employee benefits, company health insurance contribution, work-life balance (remote work possible). Our process and your interviews: An initial phone call followed by an interview with Priya, our Recruitment Officer. A second interview with Jean-Pierre, our Business Central Business Unit Manager. Feedback, whether positive or negative.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><span>GEC – Global Experts Consulting recrute | 2 Consultants AMOA Senior – Transformation Bancaire | Casablanca</span></b><br></p><br><p><span>Vous êtes consultant AMOA Senior et vous avez déjÃ&nbsp; accompagné des projets de transformation complexes dans le secteur bancaire ? Nous recherchons deux profils capables de faire le lien entre les enjeux métiers, les équipes projets et la mise en Åuvre opérationnelle.</span><br></p><br><p><b><span>Votre mission</span></b><br></p><br><p><span>Accompagner les équipes métiers et projets dans le cadrage des besoins et la définition des solutions cibles.</span><br></p><br><p><span>Recueillir, analyser et formaliser les exigences fonctionnelles.</span><br></p><br><p><span>Animer les ateliers de travail et coordonner les différentes parties prenantes.</span><br></p><br><p><span>Piloter l’avancement des chantiers, suivre les plans d’actions, les risques et les livrables.</span><br></p><br><p><span>Contribuer Ã&nbsp; la conduite du changement et Ã&nbsp; l’accompagnement des utilisateurs.</span><br></p><br><p><span>Sécuriser l’atteinte des objectifs du programme en matière de qualité, de délais et de résultats.</span><br></p><br><p><b><span>Profil recherché</span></b><br></p><br><p><span>Expérience senior confirmée en AMOA, idéalement dans le secteur bancaire.</span><br></p><br><p><span>Expérience avérée sur des projets de transformation complexes et transverses.</span><br></p><br><p><span>Excellentes capacités d’analyse, de formalisation et de communication.</span><br></p><br><p><span>Capacité Ã&nbsp; coordonner des interlocuteurs métiers, IT et projets.</span><br></p><br><p><span>Autonomie, rigueur, sens du résultat et aptitude Ã&nbsp; être rapidement opérationnel.</span><br></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Qui sommes-nous?</strong></p><br><p>Artefact est une nouvelle génération de cabinet de conseil spécialisée en Data dont plus de 1300 employés répartis sur 15 pays ont pour mission d’accompagner la transformation chez nos clients.</p><br><p>Nous offrons une large gamme de solutions data-driven, que nous adaptions aux besoins spécifiques de nos clients, que ce soit des projets IA pour l'automatisation des process internes à chaque étape de leur chaîne de valeur, la création d'expériences consommateurs innovantes et personnalisées, le conseil en stratégie data et marketing digital jusqu'à la gestion du mix-média et plus encore !</p><br><p>La performance de nos services data repose sur une réelle expertise technologique en Intelligence Artificielle et des compétences métiers acquises auprès de plus de 1000 clients dans le monde, tels que AccorHotels, Orange, Carrefour, Engie, Emirates, Deutsche Telekom, Monoprix…&amp;nbsp;</p><br><p>La force d'Artefact repose sur un mix unique d'atouts: une connaissance des technologies de pointe en data, des méthodes agiles permettant de délivrer très rapidement les projets et des équipes composées des meilleurs experts dans leurs domaines (business consultants, data analysts, data scientists, ingénieurs data…).</p><br><p>&amp;nbsp;</p><br><p><span><strong>Responsabilités principales :</strong></span></p><br><p><strong>Définition de stratégie autour de la Data et de l’IA</strong></p><br><ul><li>Accompagner la transformation data de nos clients C-Levels dans leurs différents domaines d'activité : COMEX, marketing, digital, supply-chain, opérations, customer support, IT, etc.</li><li>Faire preuvre d’agilité intellectuelle et de rigueur pour piloter des projets à haute valeur stratégique pour nos clients en vous appuyant sur l'expertise et les offres d'Artefact:&amp;nbsp;<ul><li>Stratégie Data et IA&amp;nbsp;</li><li>Business case et valorisation (topline, bottomline, CSR, …)</li><li>Gouvernance de la donnée &amp;amp; Operating Model</li><li>Cadrage et déploiement de Cas d’usages data et IA</li><li>Culture, gestion du changement &amp;amp; adoption autour de la data et IA</li></ul></li></ul><p><span><strong>Missions :</strong></span></p><br><p>Le Senior Data Consultant pilote, avec une large autonomie, des projets complets de bout en bout. Localisé dans des équipes chez le client ou dans nos bureaux, il/elle est supervisé/e par un n+1 (manager, directeur, partner) et il est amené à encadrer les consultants plus juniors.<strong>&amp;nbsp;</strong></p><br><p><strong>Les activités à sa charge comprennent notamment :</strong></p><br><ul><li><strong>Le pilotage d’un ou plusieurs streams</strong><ul><li>Garantir le delivery de la mission</li><li>Identifier les points de blocage et proposer des solutions</li><li>Assurer la gestion de projet (Prise de note, compte-rendu, documentation, planning…)</li><li>Fournir des feedbacks constructifs aux membres plus juniors de l'équipe</li></ul></li><li><strong>La production des livrables de mission</strong><ul><li>Produire de manière autonome des présentations (benchmarks, études de cas, workshops decks, sections steerco).&amp;nbsp;</li><li>Rédiger des storylines (messages clés, contenu...)</li><li>Concevoir et livrer des slides percutantes&amp;nbsp;</li><li>Animer les interviews et workshops.</li></ul></li><li><strong>La conduite de la relation client</strong><ul><li>Construire une relation de confiance avec les clients</li><li>Démontrer de l'assurance dans les situations de networking</li><li>Identifier de potentielles opportunités business&amp;nbsp;</li></ul></li><li><strong>La contribution active au développement d’Artefact</strong><ul><li>Développer une offre, une Industrie, un chapter ou un partenariat avec votre école&amp;nbsp;</li><li>Participer au processus de recrutement par le biais d'entretiens avec les candidats</li><li>Animation de différents trainings pour former les nouveaux arrivants.</li></ul></li></ul><p><strong><span>Impact Interne :</span><br></strong></p><br><ul><li>Soutenir le référent sur une ou plusieurs expertises et les développer (Stratégie, data governance, data marketing... ) : construction de nouvelles offres, formation des consultants, actions marketing, développement de partenariats, pitchs clients....&amp;nbsp;&amp;nbsp;</li><li>Assurer la diffusion des connaissances du département conseil au sein de l'entreprise.</li><li>Participer à des événements externes et créer du contenu Artefact</li><li>Devenir une partie intégrante du processus de recrutement, nous aider à recruter les prochains talents, et ensuite coacher et développer les compétences des consultants juniors.</li></ul><p><strong><span>Profil :</span><br></strong></p><br><ul><li>Vous avez 2 à 3 ans d'expérience professionnelle dans un cabinet de conseil,</li><li>Vous avez un profil avec une double casquette : ‘<strong>Business</strong>’ et ‘<strong>Data</strong>’</li><li>Vous êtes curieux(se) et passionné(e) par les sujets liés à la data et à l’évolution technologique.</li><li>Vous avez un état d'esprit analytique et aimez la résolution de problèmes.&amp;nbsp;</li><li>Vous avez de l'expérience dans la gestion des clients, vous savez comment identifier les opportunités commerciales et vous aimez les interactions.&amp;nbsp;</li><li>Vous faites preuve de rigueur et proactivité</li><li>Vous maîtrisez : Suite Google/Pack Office, outils de workshop.</li><li>Une excellente communication (écrite / orale) en <strong>Français</strong> et en <strong>Anglais</strong> est obligatoire.&amp;nbsp;</li></ul><p><span><strong>Pourquoi nous rejoindre ?<br></strong></span></p><br><ul><li>Un mélange unique de talents (Data consultants, Data Analyst, Data scientist, software engineer), et une hyper croissance continue offrant de nombreuses opportunités de carrières rapides.&amp;nbsp;</li><li>Un endroit idéal pour apprendre : Vous maîtriserez les compétences clés du monde de l'entreprise de demain : vous recevez des formations régulières sur la technologie (offre Artefact, technologies de la donnée,...), votre travail en équipes hybrides, vous apprenez les façons de travailler spécifiques à la tech (product mindset, agilité...). A la fin de votre expérience Artefact, vous êtes un leader technologique expérimenté.</li><li>La culture : Innovation, Collaboration et Action sont nos valeurs, pour faire simple, nous sommes des faiseurs qui travaillent ensemble afin de créer des solutions innovantes.&amp;nbsp;</li><li>Esprit d'entreprise : vous rejoindrez une équipe d'entrepreneurs motivés. Nous n'abandonnerons pas tant que nous n'aurons pas fait un grand pas dans ce secteur !<br></li></ul><p>Chez Artefact, nous recrutons nos collaborateurs uniquement en fonction de nos besoins et des qualités propres de chaque candidat. Nous assurons le développement de leurs compétences professionnelles et de leurs responsabilités sans discrimination d’aucune sorte, notamment de croyances, de genre, d’âge, de situation d'handicap, d’origine ethnique, d’orientation sexuelle, d’appartenance à une organisation politique, religieuse, syndicale ou à une minorité.&amp;nbsp;<br></p><br><p><strong>Come join us !</strong></p><br><p>&amp;nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The consultant shall, within the relevant timeframe, provide ECA SRO-NA with: - Continuous technical support advisory services and providing capacity building activities to the NDPC and Ghanian institutions/ministries to better leverage diaspora contribution to sustainable development in Ghana. - Periodic monitoring, evaluation, and follow-up reports on programme implementation and progress in implementing the matrix of reforms in Ghana. - Technical inputs and knowledge products documenting Ghana’s experience and best practices for application in other countries. - Adapted tools and adequate frameworks and related guidance to support other countries in integrating diaspora contributions into national and medium-term development planning and channeling remittances to investment. The plan and deadlines for the deliverables will be discussed and decided in consultation between the consultant and SRO-NA<br> Work Location<br>GHANA<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background and rationale for support Diasporas contribute significantly to the sustainable development of both destination and origin countries, making diverse economic, social, and cultural contributions. They bring home significant remittances and skills from destination countries, providing significant benefits to home countries and as useful source of technological transfer, and innovative ideas for national development. Migrants also acquire financial resources for sole and joint investment to improve lives, make financial returns, or both. Despite their increasing importance, diaspora policies still receive less consideration than immigration policies. Remittances are a vital tool for development and have significant implications for economic growth through the increase of consumption, investment, and social spending (education, health, social security…). Remittances inflows have increased significantly in recent years and have become the main financial external inflow in African countries, surpassing other inflows that traditionally play an important role in these countries, such as official development assistance (ODA) and foreign direct investment (FDI). However, the positive contribution of international migrants, remittances in particular, is overlooked. And while countries have made some progress on capitalizing on migrants' contribution to development, in African countries these efforts continue to be a missed opportunity. Understanding migrants' positive contribution to their receiving countries and designing policies and tools that protect and empower them is key for maximizing the socioeconomic benefits of migration. Knowing the importance of remittances to economic development and to facilitate evidence-based policies and their implementation, the governments, the private sector, and the NGOs need clear tools, framework and policies that help to better optimize the contribution of Diasporas in the development of their countries of origin. In this context, ECA is implementing a programme on "Strengthening the migration-development nexus in Africa » from 2024 to 2027. The programme supports six African Member States that have diverse migration patterns, strategic geographical location, significant migration flows, diverse diaspora, significant remittance inflows (in percentage of GDP), and proactive efforts from the government to leverage migration for development and channel remittances to productive investments. Duties and Responsibilities: Under the direct supervision of the Chief of the Subregional Initiatives Section and the Economic Affairs Officer, and the overall supervision of the Director of the North Africa Regional Office, the consultant will provide continuous technical support and advisory services under the Programme “Strengthening the Migration–Development Nexus in Africa,” to leverage the contribution of Ghanian diaspora and channel remittances to investment including developing adequate tools/instruments, monitoring and follow-up of reforms implementation in Ghana, while supporting other countries through the transfer of Ghana’s experience and best practices to develop their own frameworks/ tools for integrating diaspora contributions into development planning and channeling remittances to investment. The consultant will: - provide continuous technical and advisory support to the NDPC, the national technical working group and Ghanaian institutions/ministries in charge of remittances and diaspora contribution under the Programme “Strengthening the Migration–Development Nexus in Africa”, especially in the area of providing: - capacity building training to Metropolitan, Municipal and Districts Assembles (MMDAs) in Ghana on how to mainstream migration and diaspora contributions and remittance in their respective Medium-Term Plans (MTDPs), 2026-2029, using the Ghana training toolkits - technical backstopping to MMDAs in preparing their respective “Migration for development and Diaspora Contributions and Remittances Action Plans; - technical coordination and support to Bank of Ghana (BoG), Ministry of Finance (MoF); Ministry of Foreign Affairs (MFA), Diaspora Desk, Office of the President, Ghana Investment Promotion Centre (GIPC)/Ministry of Trade and Industries (MOTI) to develop appropriate instruments/tools to operationalize the migration and diaspora contributions and remittance interventions outlined in the Medium Term National Development Policy Framework, 2026-2029. These instruments/tools include National Remittance Strategy and Diaspora Investment Strategy; and - support to national dissemination and advocacy programmes on migration and diaspora contributions and remittances, instituted by NDPC. - Monitor, evaluate, and follow up on programme and policy reforms implementation in Ghana to ensure effective implementation, delivery and results, including: - finalizing the results framework for monitoring the implementation of migration and diaspora contributions and remittance interventions outlined in the Medium-Term National Development Policy Framework, 2026-2029; and - provide technical support to NDPC to mainstream relevant Key Performance Indicators (KPIs) in the Medium-Term National Development Policy Framework, 2026-2029 indicator matrix, as well as collecting the baseline data and setting the relevant targets to the implementation period. - Support implementation and provide technical inputs and promoting south-south cooperation with other countries beneficiaries of the programme through the transfer of Ghana’s experience and dissemination of best practices. - Assist other countries and provide technical inputs and advisory services in developing their own tools to integrate diaspora contributions into national and medium-term development planning and channel remittances to productive investment.<br> Qualifications/special skills<br>Advanced university degree (Masters' degree) in economics, social science (Statistics, Development, Economics, Sociology, Demography, Population Studies, Migration, etc.) or any related field is required. A first-level university degree in a combination of additional two years of qualifying experience may be accepted in lieu of the master's degree. A PhD in the same field is an advantage A minimum of 5 years of experience in Economy/social research and analysis is required Experience in policy planning and elaboration of policies, and analysis of migration trends and contribution to development is desirable Experience with national organizations in charge of planning and migration issues in Ghana or with the normative and/or operational work of the African Union and the United Nations system is desirable<br> Languages<br>English and French are the working languages of the UN Secretariat. For this consultancy, Fluency in English is required. Knowledge of Arabic or French is desirable<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p><font dir="auto" ><font dir="auto" >Do you want to design high-impact change strategies and support companies in their profound transformations? Join our Business Transformation &amp; Change Management projects within the Human Resources &amp; Transformation Business Unit, specializing in the transformation of HR departments, working with clients in a variety of sectors (banking, energy, transportation, public sector, retail, etc.). As a consultant, you will work with key accounts on high-impact strategic and operational projects, whether digital, organizational, cultural, or business-related, such as: Business Transformation Strategic Plan: defining new operational models, analyzing disruptions, and developing strategic plans. Reorganizations: conducting organizational diagnostics, designing new structures, and addressing social challenges. Operational Performance: deploying optimization and efficiency strategies, and reducing costs. Post-Merger Integration: Prepare and manage merger, carve-out, or dismantling projects, from risk/opportunity identification to deployment (organization, leadership, culture). Governance: Implement governance models that optimize decision-making processes. Change Management Audit: Conduct maturity and impact assessments of change. Strategic Plan: Develop support strategies tailored to the client's context. Communication: Design and lead communication and engagement initiatives. Coaching &amp; Training: Support managers in their transformation approach (coaching, workshops, co-development) and leaders in sponsoring transformation programs. Monitoring: Manage, measure, and sustain results over time. You will also be involved in the firm's internal activities, focusing on various topics: Developing or strengthening our offerings / analyzing innovations and current challenges. Developing new opportunities through responses to calls for tenders and commercial proposals. The team's publication policy (writing articles, presenting sector-specific analyses, studies, white papers, etc.).</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >A graduate of a top engineering or business school, you ideally have 3-5 years of successful experience in consulting or organizational transformation. You have a strong interest in data and AI challenges, the ability to quickly develop expertise in these areas, and are enthusiastic about helping our clients seize opportunities. Are you curious and enjoy teamwork? Are you known for your analytical skills? Do you want to join a dynamic and motivating professional environment? Do you share our values ​​of excellence, entrepreneurship, innovation, sharing, kindness, and work-life balance? Are you fluent in French and English in a professional context? Then join us!</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>The PMO Consultant supports project teams in the operational management and monitoring of activities. They are responsible for managing schedules, tracking milestones and deliverables, and producing reports to ensure that cost, quality, and deadline objectives are met.</p><br><br><p><strong>Main responsibilities</strong></p><br><br><ul><li>Ensure tracking of project schedules, deadlines, and key milestones.</li><li>Monitor deadlines and the progress of deliverables.</li><li>Consolidate project data and track performance indicators.</li><li>Produce regular reports on project progress (status, risks, actions, budgets).</li><li>Identify deviations, alert stakeholders, and contribute to the implementation of corrective actions.</li><li>Coordinate communication between different project stakeholders.</li><li>Participate in monitoring meetings and the preparation of steering materials.</li><li>Ensure the reliability and updating of monitoring data.</li></ul> <br> Required profile : <p><strong>Profile sought</strong></p><br><br><ul><li>Master's degree (Bac+5) in Industrial Engineering, Project Management, or equivalent field.</li><li>First experience of <strong>1 to 2 years</strong> in PMO, project management, or activity management.</li><li>Good understanding of industrial environments.</li></ul><p><strong>Technical Skills</strong></p><br><br><ul><li>Advanced proficiency in <strong>Excel</strong>.</li><li>Knowledge of <strong>Business Intelligence (BI)</strong> tools is a plus.</li><li>Good command of office and reporting tools.</li><li>Knowledge of project management methodologies.</li></ul><p><strong>Soft Skills</strong></p><br><br><ul><li>Excellent communication skills in French and English.</li><li>Analytical and problem-solving skills.</li><li>Organizational skills and rigor.</li><li>Coordination and teamwork ability.</li><li>Results-oriented.</li><li>Adaptability and flexibility.</li><li>Good professional demeanor and interpersonal skills.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><span><span><span><b><span><span><b>GEC _ Global Experts Consulting</b></span></span></b></span></span></span><span><span><span>– recrute |</span></span></span><span><span><span><b>#Consultant</b></span></span></span><span><span><span>Senior Business</span></span></span><span><span><span><b>#Banking</b></span></span></span><span><span><span>&amp;</span></span></span><span><span><span><b>#Fintech</b></span></span></span><span><span><span>– Expérience</span></span></span><span><span><span><b><span><span><b>Qonto</b></span></span></b></span></span></span></span><br><br><span><span><span><span>Dans le cadre d’une nouvelle mission stratégique Ã&nbsp;</span></span></span></span><span><span><span><span><b>#</b>Casablanca</span></span></span></span><span><span><span><span>, nous recherchons un</span></span></span></span><span><span><span><span><b>#Consultant</b></span></span></span></span><span><span><span><span>Senior expert du business de la banque et des services financiers, ayant une expérience professionnelle chez</span></span></span></span><span><span><span><span><b><span><span><b>Qonto</b></span></span></b></span></span></span></span><span><span><span><span>.</span></span></span></span><br><br><span><span><span><span>Expérience significative chez</span></span></span></span><span><span><span><span><b><span><span><b>Qonto</b></span></span></b></span></span></span></span><span><span><span><span>, idéalement sur des fonctions</span></span></span></span><span><span><span><span><b>#Business</b></span></span></span></span><span><span><span><span>,</span></span></span></span><span><span><span><span><b>#Strategy</b></span></span></span></span><span><span><span><span>,</span></span></span></span><span><span><span><span><b>#Product</b></span></span></span></span><span><span><span><span>,</span></span></span></span><span><span><span></span></span></span></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Le consultant contribuera à la production des documents suivants (en format électronique) : • Le rapport d’analyse du contexte national relatif aux cadres existants (juridiques, réglementaires, d’investissement, etc.) en matière d’envois de fonds et de contribution de la diaspora au développement aux Comores, • Note de politiques publiques (policy brief) sur la contribution de la diaspora comorienne au développement • Le cadre réglementaire et institutionnel efficace, incluant les des réformes politiques et des outils/instruments stratégiques adaptés aux besoins de la diaspora pour orienter les transferts de fonds vers l’investissement ; • La feuille de route détaillée pour la mise en place du cadre identifié et des outils stratégiques associés, ainsi qu’un plan d’action clair visant à optimiser les investissements de la diaspora et leur contribution au développement des Comores. • Un rapport et d’une boîte à outils sur l’intégration des contributions de la diaspora dans les politiques de développement aux Comores ; • Tous les documents, notes conceptuelles et présentations nécessaires aux réunions de validation et atelier de dissémination, ainsi qu’aux ateliers de renforcement des capacités. La performance du consultant sera évaluée sur la base des éléments suivants : • Le respect des délais de soumission des livrables ; • La mise en œuvre des activités nationales et des ateliers ; • L’alignement avec les objectifs et la méthodologie définis dans les termes de référence ; • La qualité des rapports produits, telle qu’appréciée à travers les commentaires reçus. Tous les travaux doivent être originaux et inclure les références appropriées aux auteurs et aux sources de données ; • La connaissance du contexte économique national. Le consultant mettra à la disposition de la CEA et du Ministère des Finances, du Budget et du Secteur bancaire l’ensemble des documents, bases de données (le cas échéant, de préférence en format Excel), figures et présentations. L’ensemble des livrables devra être rédigé en langue française.<br> Work Location<br>COMOROS<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Contexte et justification de l’appui Les diasporas contribuent de manière significative au développement durable tant des pays d’accueil que des pays d’origine, en apportant des contributions économiques, sociales et culturelles diversifiées. Elles transfèrent des volumes importants de fonds ainsi que des compétences acquises dans les pays de destination, générant des avantages positives pour les pays d’origine, notamment en matière de transfert de technologies et d’innovation au service du développement national. Les diasporas mobilisent également des ressources financières pour des investissements individuels ou collectifs, visant à améliorer les conditions de vie et/ou à générer des rendements économiques. Malgré cette importance croissante, les politiques relatives aux diasporas demeurent moins développées et insuffisamment prise en compte. Les envois de fonds constituent un levier essentiel du développement et ont des effets significatifs sur la croissance économique, en soutenant la consommation, l’investissement et les dépenses sociales (éducation, santé, protection sociale). Au cours des dernières années, les flux de transferts de fonds ont connu une augmentation notable et représentent désormais la principale source de financement externe dans de nombreux pays africains, dépassant l’aide publique au développement (APD) et les investissements directs étrangers (IDE). Toutefois, la contribution positive des diasporas internationaux, en particulier des envois de fonds, demeure insuffisamment valorisée. Malgré certains progrès, les efforts visant à tirer pleinement parti de ces contributions restent en deçà de leur potentiel, en particulier dans le contexte africain. Une meilleure compréhension de la contribution des diasporas et l’élaboration de politiques publiques adaptées, visant à les protéger et à les autonomiser, sont essentielles pour maximiser les bénéfices de la migration. Dans ce contexte, la CEA met en œuvre un programme intitulé « Renforcer le lien migration-développement en Afrique » (2024-2028) afin de renforcer les capacités de 6 pays à intégrer la contribution de la diaspora dans leurs stratégies nationales de développement. L’objectif est d’optimiser l’impact des transferts de fonds effectués par les travailleurs du secteur formel de la diaspora vers leur pays d’origine, contribuant ainsi à un développement durable. Aux Comores, ces transferts de fonds représentent une source essentielle de financement du développement (plus de 20 % du PIB) et leur utilisation pourrait être encore plus efficace si le cadre, politiques, réformes et les outils adéquats étaient mis en place pour les orienter vers l’investissement. Fonctions et responsabilités Sous la supervision directe du Chef de la Section des initiatives sous-régionales et du responsable de programme chargée des affaires économiques, et sous la supervision générale du Directeur du Bureau sous-régional pour l’Afrique du Nord, le consultant fournira un appui technique et opérationnel afin de faciliter l’intégration des contributions de la diaspora dans l’agenda de développement des Comores et l’élaboration d’un cadre adéquat permettant de mieux valoriser ces contributions. Il travaillera en étroite collaboration avec le ministère des Finances du Budget et du Secteur bancaire pour : • Collecter et fournir les informations et données nécessaires ; • Appuyer la préparation du rapport d’analyse de la situation nationale en fournissant des contributions contextuelles, facilitant les consultations avec les parties prenantes et garantissant la validation des résultats afin d’assurer leur adéquation avec le contexte national ; il contribuera également à la collecte et l’analyse des données et informations nationales relatives aux aspects institutionnels, juridiques et financiers des envois de fonds et à leur contribution au développement durable ; • Contribuer à l’appui technique au budget citoyen 2027 qui va accompagner la loi de Finances • Apporter l’appui nécessaire à l’élaboration et à l’adaptation contextuelle de la Boite à outils (Toolkit) pour intégrer la composante transferts de fonds et contribution de la diaspora dans les stratégies et politiques nationales. • Assurer l’organisation des réunions nationales et des ateliers, y compris la gestion des aspects logistiques, la coordination avec les parties prenantes, la préparation des documents de travail et le bon déroulement des activités. Résultats attendus de la mission Dans les délais impartis, le consultant contribuera à la production des livrables suivants : 1. Contribution au rapport d’analyse de la situation nationale, incluant la collecte de données, les contributions des parties prenantes et la validation de l’évaluation des cadres institutionnels, juridiques et financiers relatifs aux envois de fonds et au développement durable ; 2. Contribution à l’élaboration du cadre réglementaire et institutionnel adéquat, incluant des apports sur le contexte national, les options de politiques publiques et les perspectives des parties prenantes afin d’assurer la pertinence et la faisabilité des recommandations et ainsi qu’ à l’élaboration d’une feuille de route détaillée et d’un plan d’action, incluant l’appui à la définition des actions, des échéanciers, des mécanismes de coordination et des dispositifs de suivi-évaluation, en vue de renforcer l’investissement de la diaspora et sa contribution au développement aux Comores. 3. Contribution à l’appui technique au budget citoyen 2027 4. Contribution à l’élaboration d’un rapport et d’une boîte à outils sur l’intégration des contributions de la diaspora dans les politiques nationales de développement aux Comores ; 5. Contribuer et participer au différents ateliers et réunions de validation des livrables ainsi qu’aux ateliers de renforcement des capacités Le calendrier et les échéances des livrables seront définis d’un commun accord entre le consultant, le Ministère des Finances, du Budget et du Secteur bancaire et le SRO-NA.<br> Qualifications/special skills<br>Au minimum, un Diplôme universitaire supérieur (Master ou équivalent) en économie, Finances, statistiques ou domaines connexes est requis. Un minimum de cinq d’expérience en économie et en finance est requis Connaissance du contexte économique, institutionnel et politique des Comores est désirable Une expérience avérée en analyse des politiques économiques au niveau national, ainsi qu’une bonne maîtrise des dynamiques liées à la migration, aux transferts de fonds et à l’engagement de la diaspora, constitue un avantage<br> Languages<br>L'anglais et le français sont les langues de travail du Secrétariat de l'ONU. Pour cette consultation, la maîtrise de la langue française est exigée. La maîtrise de l’anglais ou l’arabe est un avantage<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p> <strong>Who we are?</strong> </p> <p> <strong>SupportYourApp </strong>is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions?</p> <p>Join our community as a <strong>Customer Support Consultant </strong>today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes.</p> <p> <strong>What you will do:</strong> </p> <ul> <li>Deliver outstanding customer support via emails, chats and calls;</li> <li>Follow internal procedures and SOPs;</li> <li>Collaborate with internal teams to ensure efficient issue resolution;</li> <li>Handle sensitive customer data with care and security;</li> <li>Apply the latest and greatest customer happiness practices;</li> <li>Maintain deep understanding of client solutions and meet KPI;</li> <li>Communicate with developers and cross-functional specialists.</li> </ul> <p> <strong>What you need to succeed in this role: </strong> </p> <ul> <li> <strong>Fluency in German and English (C1 or higher), both spoken and written;</strong> </li> <li> <strong>At least 6-12 months of experience in customer support;</strong> </li> <li>Strong analytical thinking and research skills;</li> <li>Positive, proactive and responsible attitude;</li> <li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li> </ul> <p> <strong>Benefits: </strong> </p> <ul> <li>Flexible schedule: 5 days a week, from 8:00 AM 4:00 PM or 12:00 PM 8:00 PM GMT+2;</li> <li>Opportunity to work fully remote;</li> <li>Inclusive international environment;</li> <li>Compensation in USD;</li> <li>Good bonuses for referring friends;</li> <li>Paid intensive training and probation;</li> <li>Work-life balance;</li> <li>Responsive management interested in your growth and long-lasting cooperation;</li> <li>Greenhouse conditions for self-development.</li> </ul> <p>*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</p> <p> You can learn more about the company and its culture by visiting our official website and social pages on Facebook , Instagram , and LinkedIn .</p> <p>So if you're a proactive <strong>Support Specialist</strong> who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!</p> <p>Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.</p> <p>Know someone perfect for the role? Refer them and get rewarded!</p> <p> <em>We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.</em> </p> <p> <em>Your personal data will be processed as described in the SupportYourApp </em> <em>Candidate Privacy Notice</em> <em>.</em> </p> <p> </p> <p> <em>Internal code: 3WO</em> </p>