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<p>Job responsibilities:</p><ul><li>Assist the manager in following up on daily tasks.</li><li>Supervise administrative tasks and organize them.</li><li>Monitor real estate projects and investment opportunities in the Kingdom of Morocco.</li><li>Visit construction and real estate sites with the employer and monitor progress of work.</li><li>Prepare reports and coordinate with relevant authorities.</li></ul><p>Requirements:</p><ul><li>Previous experience in <strong>management</strong>.</li><li>Good knowledge of the <strong>real estate</strong> sector and <strong>investment opportunities in Morocco</strong>.</li><li>Ability to travel between Moroccan cities when needed.</li><li>High communication and organizational skills and willingness to take responsibility.</li><li>Proficiency in using computers and Microsoft Office programs.</li><li>Driver's license preferred.</li></ul><p>Benefits:</p><ul><li>A competitive salary determined according to experience and efficiency.</li><li>Professional work environment.</li><li>Opportunities for career development and participation in outstanding investment and real estate projects</li></ul>
<h3>internship offer in HR</h3><p><br><br>Orchid Island Luxury Real Estate est une agence immobilière haut de gamme basée à Marrakech, spécialisée dans la vente, l'acquisition et la location de propriétés exclusives au Maroc et à l'international. Pionnière dans l'intégration de l'intelligence artificielle et de l'automatisation dans ses processus métiers, Orchid Island allie excellence du service, innovation digitale et expertise du marché immobilier de luxe.</p><p><i><strong>Contexte du stage</strong></i></p><p>Dans le cadre de notre développement et de la structuration de notre département RH, nous recrutons un(e) stagiaire en Ressources Humaines motivé(e) pour accompagner nos équipes sur des missions opérationnelles variées. Ce stage est une opportunité unique d'évoluer dans un environnement professionnel innovant, digitalisé et multiculturel.</p><p><i><strong>Missions principales</strong></i></p><ul><li>Participer au processus de recrutement : rédaction et diffusion des offres de stage sur les plateformes Moroccan et internationales .</li><li>Réaliser le tri et la présélection des candidatures (CV, lettres de motivation, portfolios)</li><li>Constituer et maintenir une base de données candidats structurée (Sheets / Excel)</li><li>Planifier et coordonner les entretiens.</li><li>Contribuer à l'onboarding des nouveaux collaborateurs et stagiaires</li><li>Contribuer à l'amélioration des outils RH internes (formulaires, templates, tableaux de bord)</li></ul><p><i><strong>Profil recherché</strong></i></p><ul><li>Étudiant(e) en Bac+2 à Bac+5 en Gestion des Ressources Humaines, Management ou domaine équivalent</li><li>Bonne communication en français ; l'anglais est un plus apprécié</li><li>Aisance avec les outils bureautiques (Pack Office) et les plateformes numériques</li><li>Sens de la confidentialité, rigueur et organisation</li><li>Esprit d'initiative, autonomie et capacité à travailler en équipe</li><li>Première expérience est appréciée.</li></ul><p><i><strong>Ce que nous offrons</strong></i></p><ul><li>Une immersion professionnelle concrète dans un secteur d'activité premium et en pleine croissance</li><li>Exposition à des outils RH modernes et à l'IA appliquée aux processus RH</li><li>Une lettre de recommandation et une évaluation valorisante en fin de stage</li></ul><p><i><strong>Informations supplémentaires :</strong></i></p><p><strong>Lieu : </strong>Marrakech, Maroc</p><p><strong>Durée : </strong>1 à 3 mois</p><p><strong>Disponibilité : </strong>Dès que possible</p><p><strong>Type de contrat : </strong>stage</p><p><strong>Secteur : </strong>Immobilier de luxe / RH & Administration</p><p><i><strong>Comment postuler ?</strong></i></p><p>Envoyez votre candidature (CV + petite présentation) à :</p><p> </p><p><i><strong>À propos de l'entreprise</strong></i></p><p>Orchid Island Luxury Real Estate est une agence immobilière haut de gamme basée à Marrakech, spécialisée dans la vente, l'acquisition et la location de propriétés exclusives au Maroc et à l'international. Pionnière dans l'intégration de l'intelligence artificielle et de l'automatisation dans ses processus métiers, Orchid Island allie excellence du service, innovation digitale et expertise du marché immobilier de luxe.</p><p><i><strong>Contexte du stage</strong></i></p><p>Dans le cadre de notre développement et de la structuration de notre département RH, nous recrutons un(e) stagiaire en Ressources Humaines motivé(e) pour accompagner nos équipes sur des missions opérationnelles variées. Ce stage est une opportunité unique d'évoluer dans un environnement professionnel innovant, digitalisé et multiculturel.</p><p><i><strong>Missions principales</strong></i></p><ul><li>Participer au processus de recrutement : rédaction et diffusion des offres de stage sur les plateformes Moroccan et internationales .</li><li>Réaliser le tri et la présélection des candidatures (CV, lettres de motivation, portfolios)</li><li>Constituer et maintenir une base de données candidats structurée (Sheets / Excel)</li><li>Planifier et coordonner les entretiens.</li><li>Contribuer à l'onboarding des nouveaux collaborateurs et stagiaires</li><li>Contribuer à l'amélioration des outils RH internes (formulaires, templates, tableaux de bord)</li></ul><p><i><strong>Profil recherché</strong></i></p><ul><li>Étudiant(e) en Bac+2 à Bac+5 en Gestion des Ressources Humaines, Management ou domaine équivalent</li><li>Bonne communication en français ; l'anglais est un plus apprécié</li><li>Aisance avec les outils bureautiques (Pack Office) et les plateformes numériques</li><li>Sens de la confidentialité, rigueur et organisation</li><li>Esprit d'initiative, autonomie et capacité à travailler en équipe</li><li>Première expérience est appréciée.</li></ul><p><i><strong>Ce que nous offrons</strong></i></p><ul><li>Une immersion professionnelle concrète dans un secteur d'activité premium et en pleine croissance</li><li>Exposition à des outils RH modernes et à l'IA appliquée aux processus RH</li><li>Une lettre de recommandation et une évaluation valorisante en fin de stage</li></ul><p><i><strong>Informations supplémentaires :</strong></i></p><p><strong>Lieu : </strong>Marrakech, Maroc</p><p><strong>Durée : </strong>1 à 3 mois</p><p><strong>Disponibilité : </strong>Dès que possible</p><p><strong>Type de contrat : </strong>stage</p><p><strong>Secteur : </strong>Immobilier de luxe / RH & Administration</p><p> </p>
<p>Chez <strong>Orchid Island Luxury Real Estate</strong>, on voit les choses en grand. Nous bousculons les codes de l'immobilier haut de gamme au Maroc en fusionnant le secteur du luxury real estate avec les technologies de pointe : <strong>IA générative, automatisation intelligente et data prédictive</strong>.</p><p>Pour accélérer notre développement, nous cherchons un(e) futur(e) talent passionné(e), curieux(se) et prêt(e) à avoir un <strong>impact réel</strong> dès le premier jour.</p><p>Vos Missions (Le Terrain)</p><p>Intégré(e) au cœur de notre pôle Technique & Innovation, vous ne ferez pas que suivre les projets : vous les construirez. Votre feuille de route s'articulera autour de 3 grands axes stimulants :</p><ol><li><strong>Agents IA & Assistants Virtuels</strong><ul><li>Concevoir, tester et déployer des agents autonomes et des chatbots intelligents pour révolutionner notre relation client.</li><li>Connecter et intégrer de nouvelles briques d'Intelligence Artificielle directement au sein de notre plateforme web.</li></ul></li><li><strong>Data Science & Prédiction Immobilière</strong><ul><li>Traiter et analyser des volumes de données immobilières en utilisant des modèles d'IA adaptés.</li><li>Développer des modèles prédictifs pour identifier les grandes tendances du marché et concevoir des tableaux de bord dynamiques.</li></ul></li><li><strong>Automatisation & Veille Tech</strong><ul><li>Modéliser et automatiser nos workflows internes pour fluidifier et optimiser les processus de l'agence.</li><li>Assurer une veille active sur les dernières innovations IA et tester de nouvelles architectures pour garder une longueur d'avance.</li></ul></li></ol><p>Le Profil Idéal (Ce qu'on recherche)</p><p>Plus qu'un simple CV, nous cherchons un état d'esprit : de l'agilité, de la logique, de l'autonomie et une vraie curiosité pour la tech.</p><ul><li><strong>Hard Skills :</strong><ul><li>Formation supérieure en informatique, data science, intelligence artificielle ou domaine connexe.</li><li>Solides bases en <strong>Python</strong> et aisance avérée avec l'intégration d'APIs de LLM.</li><li>Un vrai attrait pour l'écosystème des agents IA, l'automatisation et le prompting avancé.</li><li>Maîtrise parfaite du français (l'anglais est un atout précieux pour notre clientèle internationale).</li></ul></li><li><strong>Soft Skills :</strong><ul><li>Une passion contagieuse pour l'innovation et le digital.</li><li>De la rigueur dans le code, le sens du détail et une belle autonomie.</li><li>L'envie d'apprendre à vitesse grand V et de relever des défis concrets.</li></ul></li></ul><p>Pourquoi poser vos valises chez nous ?</p><ul><li><strong>Immersion Tech Maximale :</strong> Manipulez et déployez les technologies IA les plus avancées du marché au quotidien.</li><li><strong>Projets à Fort Enjeu :</strong> Collaborez sur des projets stratégiques destinés à des investisseurs et clients premium.</li><li><strong>Apprentissage Accéléré :</strong> Bénéficiez d'un accompagnement de proximité pour booster vos compétences.</li><li><strong>Perspectives :</strong> Ce stage est une porte ouverte. Nous cherchons avant tout nos futurs collaborateurs à long terme.</li><li><strong>Cadre de Vie :</strong> Un environnement stimulant, international et dynamique, en plein cœur de Marrakech.</li></ul><p>Comment postuler ?</p>
<h2 class="h5">Job description</h2>
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<p><strong><span>Missions principales :</span></strong></p><br><ul><li><span>Prendre en charge la gestion des contrats d’épargne (assurance-vie, placements, produits d’investissement).</span></li><li><span>Traiter les demandes clients (souscriptions, rachats, arbitrages, modifications contractuelles) via différents canaux (appels, emails, courriers).</span></li><li><span>Analyser les demandes et vérifier leur conformité avec les conditions contractuelles et la réglementation belge en vigueur.</span></li><li><span>Assurer le traitement administratif et opérationnel des dossiers dans les outils de gestion.</span></li><li><span>Contrôler et valider les opérations financières (versements, rachats, transferts) dans le respect des procédures.</span></li><li><span>Accompagner les clients dans la compréhension de leurs produits d’épargne et les orienter selon leurs besoins.</span></li><li><span>Garantir une communication claire, pédagogique et professionnelle avec les clients et les partenaires.</span></li><li><span>Veiller au respect des délais de traitement et des engagements de qualité de service.</span></li><li><span>Appliquer les exigences réglementaires (KYC, LAB/FT, conformité) propres au marché belge.</span></li><li><span>Gérer les situations sensibles ou réclamations clients avec rigueur et diplomatie.</span></li><li><span>Mettre à jour les données clients et assurer la traçabilité des opérations.</span></li><li><span>Contribuer à l’amélioration continue des processus et à la qualité de service.</span></li></ul><p><strong><span>Profil recherché</span></strong></p><br><ul><li><span>Ancienneté <strong>≥ 24 mois</strong></span></li><li><span>Présence <strong>≥ 90% sur les 12 derniers mois</strong> </span></li><li><span>Population cible : <strong>ALL ASM. </strong></span></li><li><span>Tenue de poste aux <strong>attendus OU objectifs performance en Q1/Q2</strong></span></li><li><span>Expérience en gestion de contrats d’épargne, assurance-vie ou produits financiers. </span></li><li><span>Connaissance du marché et de la réglementation belge (atout important). </span></li><li><span>Maîtrise des opérations liées à l’épargne (rachat, arbitrage, versement, transfert). </span></li><li><span>Bonne compréhension des enjeux de conformité (KYC, lutte anti-blanchiment, FATCA…). </span></li></ul><br> </div>
<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Deliver a high level of customer service at the Service Point, ensuring excellent customer experience while promoting DHL products and services, and contributing to revenue and shipment targets achievement.</em></p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Act as a brand ambassador for DHL, providing professional, friendly and courteous service to all customers.</li><li>Handle walk-in customers efficiently, ensuring immediate attention and response to their shipping needs.</li><li>Promote and sell DHL products and value-added services to achieve revenue and shipment targets.</li><li>Build and maintain strong relationships with new and existing customers, including local stakeholders (e.g. mall management).</li><li>Follow up on customer enquiries and ensure accurate information is provided on services, pricing, transit times and documentation requirements.</li><li>Manage customer complaints effectively and implement corrective actions to avoid recurrence.</li><li>Ensure compliance with Service Point procedures and GSOP standards, including safety and operational processes.</li><li>Maintain accurate daily operations including shipment processing, manifesting and CIA checks.</li><li>Ensure proper handling and reconciliation of cash, including float management and CAA compliance.</li><li>Maintain Service Point readiness by ensuring availability of supplies, equipment and proper functioning of tools.</li><li>Identify opportunities to improve customer experience, processes and service quality.</li><li>Contribute to achieving KPIs such as NPA, revenue targets (RPD / SPD) and year-on-year growth objectives.</li><li>Work collaboratively with internal teams to ensure seamless service delivery and customer satisfaction.</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">Minimum Bac +2 or equivalent qualification. Strong customer service orientation with a passion for delivering excellent customer experience. Good command of <strong>French</strong>, spoken and written. Good organizational skills with ability to manage priorities and workload effectively. Ability to work under pressure in a fast-paced and time-sensitive environment. Strong interpersonal and communication skills. Good knowledge of service industry practices; logistics or international business knowledge is an advantage. Presentable, professional and customer-focused attitude.</p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong><br>Problem Solving: Takes ownership of customer enquiries and provides effective solutions.<br>Customer Orientation: Builds long-term relationships and ensures customer satisfaction.<br>Planning & Organizing: Manages daily tasks efficiently to meet operational and sales targets.<br>Results Orientation: Focuses on achieving revenue, shipment and service KPIs.<br>Teamwork: Works collaboratively and contributes to a positive team environment.<br>Communication: Communicates clearly and effectively with customers and internal stakeholders.<br>Attention to Detail: Ensures accuracy in transactions, documentation and cash handling</p></div>
<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Ensure the delivery of exceptional customer service to Key Account customers by managing their day-to-day service requirements, supporting contracted service commitments, and building strong customer relationships. The role contributes to customer retention, satisfaction and revenue growth by proactively addressing customer needs and identifying additional business opportunities.</em></p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Provide a full range of customer service support to Key Account customers, including bookings, enquiries, shipment follow-up and supply requests.</li><li>Deliver customized services in line with customer agreements, including reporting and other contractual requirements.</li><li>Prepare professional written communications to customers regarding service requests, shipment information and complaint resolution.</li><li>Proactively inform customers of shipment delays, service disruptions and recovery actions.</li><li>Work closely with Key Account Managers and Sales teams to support customer relationships and service excellence.</li><li>Participate in customer visits when required to gather feedback and identify service improvement opportunities.</li><li>Coordinate with Gateway, Operations and DHL Network teams to ensure contracted transit times and service levels are achieved.</li><li>Manage customer billing enquiries and liaise with Finance teams to ensure timely and satisfactory resolution.</li><li>Prepare and distribute weekly, monthly and quarterly customer reports within agreed timelines.</li><li>Drive customer satisfaction by delivering best-in-class service and maintaining strong customer relationships.</li><li>Identify opportunities for cross-selling, upselling and promoting value-added services.</li><li>Share relevant customer feedback and business insights with Sales, Management and internal stakeholders.</li><li>Ensure compliance with DHL policies, procedures and customer service standards.</li><li>Support colleagues and contribute to a collaborative team environment.</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">*Bachelor's Degree, Diploma or equivalent qualification.</p><p Segoe UI"; font-size: 14px;">Minimum 3 years of experience in Customer Service within a service-oriented industry, including handling customer enquiries, complaints and issue resolution.</p><p Segoe UI"; font-size: 14px;">Excellent customer-facing and relationship management skills.</p><p Segoe UI"; font-size: 14px;">Good command of <strong>French</strong>, spoken and written.</p><p Segoe UI"; font-size: 14px;">Strong communication, negotiation and interpersonal skills.</p><p Segoe UI"; font-size: 14px;">Excellent analytical, organizational and problem-solving skills.</p><p Segoe UI"; font-size: 14px;">Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).</p><p Segoe UI"; font-size: 14px;">Knowledge of DHL systems and logistics operations is an advantage.</p><p Segoe UI"; font-size: 14px;">Project management skills are considered a plus.</p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong></p><p Segoe UI"; font-size: 14px;">Analysis: Ability to assess situations, identify root causes and develop effective solutions.</p><p Segoe UI"; font-size: 14px;">Planning & Organizing: Effectively prioritizes activities and manages multiple customer requirements simultaneously.</p><p Segoe UI"; font-size: 14px;">Decision Making: Makes sound and timely decisions to support customer satisfaction and business objectives.</p><p Segoe UI"; font-size: 14px;">Results Orientation: Focuses on achieving service excellence, customer retention and operational targets.</p><p Segoe UI"; font-size: 14px;">Teamwork: Collaborates effectively with Sales, Operations, Finance and Customer Service teams.</p><p Segoe UI"; font-size: 14px;">Accountability: Takes ownership of customer issues and follows through to successful resolution.</p><p Segoe UI"; font-size: 14px;">Communication: Delivers clear, professional and timely communication to customers and stakeholders.</p><p Segoe UI"; font-size: 14px;">Self-Management: Remains calm, positive and effective when handling demanding situations and customer escalations</p></div>
<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express"</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Provide professional tracing and customer care services by managing shipment-related enquiries and service incidents, ensuring timely resolution and outstanding customer experience. The role focuses on service recovery, customer retention and achieving key customer service performance standards.</em> </p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Manage and resolve shipment tracing requests related to delayed, undelivered, misrouted, returned, lost or damaged shipments. </li><li>Investigate customer enquiries and coordinate with relevant departments and DHL network stations to achieve timely resolution. </li><li>Deliver a high level of customer service by understanding customer needs and providing effective solutions. </li><li>Respond to customer enquiries regarding shipment status, services, pricing and customs requirements. </li><li>Handle customer complaints professionally and take appropriate actions to ensure customer satisfaction. </li><li>Escalate and coordinate service recovery actions with Operations, Sales and other support functions when required. </li><li>Support frontline activities by handling overflow calls when necessary. </li><li>Ensure compliance with customer service procedures, network tracing standards and DHL policies. </li><li>Maintain accurate records of customer interactions and case resolutions. </li><li>Identify opportunities to improve customer experience, processes and service quality, and recommend solutions. </li><li>Share relevant information with internal and external stakeholders to facilitate issue resolution and continuous improvement. </li><li>Support team collaboration and contribute positively to a customer-focused environment. </li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">*Bachelor's degree, Diploma or equivalent qualification</p><p Segoe UI"; font-size: 14px;">Minimum 2 years of experience in a Customer Contact Center, Customer Service, Customer Care or Telesales environment, preferably within a service industry. </p><p Segoe UI"; font-size: 14px;">Excellent telephone and customer communication skills. </p><p Segoe UI"; font-size: 14px;">Strong conflict resolution, negotiation and interpersonal skills. </p><p Segoe UI"; font-size: 14px;">Ability to remain calm and professional under pressure while handling customer concerns. </p><p Segoe UI"; font-size: 14px;">Good organizational skills and ability to manage multiple priorities.</p><p Segoe UI"; font-size: 14px;">Fluent in <strong>French and Arabic</strong>, both spoken and written. </p><p Segoe UI"; font-size: 14px;">Knowledge of customer service systems, shipment tracking tools and operational processes is an advantage. </p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong></p><p Segoe UI"; font-size: 14px;">Analysis: Ability to investigate issues, evaluate information and identify effective solutions. </p><p Segoe UI"; font-size: 14px;">Planning & Organizing: Manages workload efficiently and ensures customer enquiries are addressed within agreed timelines. </p><p Segoe UI"; font-size: 14px;">Decision Making: Makes sound decisions while balancing customer expectations and business requirements. </p><p Segoe UI"; font-size: 14px;">Results Orientation: Focuses on achieving customer service KPIs and delivering high-quality outcomes.</p><p Segoe UI"; font-size: 14px;">Teamwork: Collaborates effectively with colleagues and cross-functional teams to resolve customer issues.</p><p Segoe UI"; font-size: 14px;">Accountability: Takes ownership of customer cases and follows through on commitments. </p><p Segoe UI"; font-size: 14px;">Communication: Provides clear, professional and timely communication to customers and stakeholders. </p><p Segoe UI"; font-size: 14px;">Self-Management: Maintains composure, positivity and effectiveness in demanding situations.</p></div>
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<br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability.
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<br> Job : We are hiring FTTH Telemarketers! Do you enjoy challenges and have a talent for phone sales? Join our team and participate in the development of our FTTH (Fiber Optic) offers!- Contact prospects and customers to offer fiber optic deals- Identify needs and advise on the best solutions- Close sales and achieve your goals- Ensure quality follow-up and customer loyalty <br> <br> Required profile : Excellent communication in FrenchExperience in telemarketing or call centerCommercial flair and persuasive skillsTeam spirit and motivation <br><br> </div>
<h2 class="h5">Job description</h2>
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<span>Mission principale Assurer la gestion, le développement et la fidélisation d'un portefeuille de clients en leur proposant des solutions adaptées à leurs besoins.<br> Garantir un haut niveau de satisfaction client tout en contribuant à l'atteinte des objectifs commerciaux de l'entreprise.<br> Principales responsabilitésGestion de la relation client Accueillir, conseiller et accompagner les clients.<br> Identifier les besoins et proposer les produits ou services les plus adaptés.<br> Assurer un suivi personnalisé afin de garantir la satisfaction et la fidélisation des clients.<br> Traiter les réclamations et apporter des solutions dans les meilleurs délais.<br> Développement commercial Développer et gérer un portefeuille clients.<br> Identifier les opportunités de vente additionnelle et de montée en gamme.<br> Réaliser les objectifs commerciaux fixés.<br> Participer aux actions de prospection et de fidélisation.<br> Suivi administratif Constituer et mettre à jour les dossiers clients.<br> Veiller à la conformité des opérations réalisées.<br> Assurer le suivi des contrats, commandes ou dossiers.<br> Alimenter les outils CRM et produire les reportings nécessaires.<br> Qualité de service Garantir une excellente expérience client.<br> Respecter les procédures internes et les exigences réglementaires.<br> Participer à l'amélioration continue des processus de relation client.<br> Profil recherchéFormation Bac+5 en Commerce, Gestion, Marketing, Finance ou équivalent.<br> Expérience Minimum 4 ans d'expérience dans un poste similaire, idéalement dans un environnement structuré (banque, assurance, services ou grande entreprise).<br> Compétences techniques Excellentes techniques de vente et de négociation.<br> Maîtrise des outils CRM et du Pack Office.<br> Bonne capacité d'analyse des besoins clients.<br> Connaissance des techniques de fidélisation et de développement commercial.<br> Maîtrise du français à l'oral et à l'écrit ; l'anglais constitue un atout.<br></span> </div>
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<br> Company culture : <p><strong>Foundever</strong> is defined by a culture strongly driven by <strong>innovation</strong>, where creativity, agility and experimentation play a central role in daily operations. This focus is closely balanced by a <strong>collaborative</strong> culture that emphasizes teamwork, trust and a supportive, people-oriented management style. A <strong>competitive</strong> dimension reinforces performance expectations and results orientation, while a more moderate <strong>organizational</strong> component provides structure and reliability. The environment is well suited to curious, committed profiles who thrive in dynamic and evolving settings.
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<br> Job : <p>Foundever Group is hiring for its Casanearshore site customer advisors who will be responsible for providing technical assistance to customers experiencing difficulties, with the goal of customer loyalty and satisfaction by offering a complete and reliable answer to their needs.</p><br><br><p>In this context, you will be responsible for:<br>• Answering customer calls;<br>• Listening to and diagnosing their needs in order to provide them with the appropriate solution;<br>• Applying defined processes and mastering the use of tools;<br>• Reporting any information that helps identify a malfunction or improve a procedure;<br>• Contributing to the smooth running of the service;<br>• Ensuring that qualitative and quantitative objectives set by management are met.</p><br><br> <br> <br> Required profile : <p>* Profile Sought:</p><br><br><p>• Educated to Baccalaureate level or higher;<br>• A good level of French (spoken and written);<br>• Listening and service-oriented;<br>• Good computer skills;<br>• Diligent, involved, punctual.</p><br><br><p><br>* Social benefits and others:</p><br><br><p>• Permanent contract (CDI) from the first day of training;<br>• Training paid at 100%;<br>• Attractive social benefits (Health Insurance, Social Club, etc.);<br>• Transport provided for both arrival and departure.</p><br><br><p>Like all positions in our company, this position is open to people with reduced mobility.</p><br><br><p>* Working hours:</p><br><br><p>08:00 - 22:00</p><br><br> <br><br> </div>
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Job : <p> <strong>Main missions:</strong></p><br><br><ul><li> Represent and promote the image, values, and excellence of our group to clients and partners</li><li> Ensure the prospecting, development, and retention of a sustainable client portfolio</li><li> Actively contribute to achieving the commercial objectives set by the company</li><li> Guarantee a high level of satisfaction by offering quality service, tailored to the specific expectations and needs of each client</li></ul> <br> <br> Required profile : <ul><li> Holder of a Bac+2/3 degree minimum in Commerce, Marketing, or equivalent</li><li> Profiles with at least a first experience in a similar role, ideally in the automotive sector.</li><li> Enjoys challenges, has a strong sense of customer service, and good communication skills</li></ul> <br><br> </div>
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Job : <p>As a Legal Counsel, you will be responsible for the following main tasks:<br>• Analyzing contractual documents and associated risks;<br>• Drafting legal opinions and advice;<br>• Assisting in the negotiation of all types of markets and contracts;<br>• Participating in the setup of insurance policies and claims management;<br>• Managing and monitoring all documentation relating to corporate law and its application within the company (drafting of articles of association, minutes of meetings, etc.)<br>• Managing pre-litigation and social and commercial litigation in coordination with lawyers and operational departments;<br>• Drafting legal documents and notes;<br>• Providing legal advice and audit services;<br>• Handling all other legal issues related to the company's business.</p><br><br> <br> <br> Required profile : <ul><li>With a Bachelor's degree (Bac+3) or higher in business law, you have at least 3 years of experience as a legal counsel.</li><li>You have a good command of office software.</li></ul> <br><br> </div>
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Job : <p>
<span><strong><span><span><span>Reporting to General Management</span></span></span></strong><span><span><span>, your mission is to promote the company's image and sell REVÊTOU's various products from our showroom.</span></span></span><br>
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<span><span><span>Your main tasks will be:</span></span></span></span></p><br><br>
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<span><span><span><strong><span>Welcome</span></strong><span> and inform customers about our products,</span></span></span></span></li>
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<span><span><span><strong><span>Analyze</span></strong><span> customer needs,</span></span></span></span></li>
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<span><span><span><strong><span>Advise</span></strong><span> effectively on products, features, and choices,</span></span></span></span></li>
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<span><span><span><strong><span>Manage and track</span></strong><span> customer files (preparing and tracking quotes, ensuring order fulfillment, invoicing, logistics follow-up, and payment collection...),</span></span></span></span></li>
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<span><span><span><strong><span>Ensure</span></strong><span> customer loyalty,</span></span></span></span></li>
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<span><span><span><strong><span>Consolidate</span></strong><span> sales and achieve set goals,</span></span></span></span></li>
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<span><span><span><strong><span>Participate</span></strong><span> in the showroom's activities.</span></span></span></span></li>
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<br> <br> Required profile : <p>
<span><span><span><span><span>You have a <strong>minimum Bachelor's degree (Bac + 3)</strong> in commerce, marketing, or management, and you have at least <strong>1 year of proven sales experience</strong>.</span></span></span></span></span><br>
<span><span><span><span><span>You are dynamic and looking for an opportunity to grow within a <strong>young</strong> and <strong>motivated</strong> team, in a fast-growing sector.</span></span></span></span></span></p><br><br>
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<span><span><span><span><span>You are already based in Casablanca.</span></span></span></span></span></p><br><br>
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<span><span><strong><span><span><span>Required skills and qualities:</span></span></span></strong></span></span></p><br><br>
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<span><span><span><span>Professionalism and thoroughness,</span></span></span></span></li>
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<span><span><span><span>Good communication skills in French,</span></span></span></span></li>
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<span><span><span><span>Very good interpersonal skills,</span></span></span></span></li>
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<span><span><span><span>Proficiency in computer tools and the <strong>SAGE</strong> (commercial) software,</span></span></span></span></li>
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<span><span><span><span>Technical knowledge of products and a strong interest in our field of activity,</span></span></span></span></li>
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<span><span><span><span>You are passionate about sales.</span></span></span></span></li>
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<span><span><span><span>We will help you optimize your skills, increase your chances of success, and promote you to become a true professional mastering all the required skills.</span></span></span></span></p><br><br> <br><br> </div>
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Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company.
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<br> Job : <p>Your tasks: • Understand the client's needs precisely: vehicle, usage, guarantees, and budget • Present and advise clients on Car insurance solutions adapted to their situation • Argue and respond to objections with method and professionalism • Accompany the client until the subscription is finalized • Identify opportunities for commercial follow-up on Home insurance when the client's profile is suitable • Develop a relationship of trust throughout the conversation • Achieve commercial objectives while respecting the quality standards of the project Here, there is no forced sale: we sell with structure, listening, and professionalism. You are joining a large-scale setup, currently in its launch phase and expected to ramp up quickly.</p><br><br> <br> Required profile : <p>You are above all a salesperson. Experience in insurance is a plus, but not mandatory. We are looking for profiles capable of learning quickly, convincing, and performing. • Excellent oral French, fluent, structured, and reassuring • A true results-driven culture • Excellent listening and reformulation skills • Perseverance, dynamism, and closing skills • Ability to argue and handle objections • Comfortable with computer tools and CRM • Experience in telesales or insurance is a plus</p><br><br> <br><br> </div>
<p>Purpose of the function To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value. Purpose of the job To drive profitable growth in the Residential & Construction business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA. Key assignments Develop the Residential & Construction customer portfolio in line with the IKEA for Business strategy and priorities. Build and maintain long-term relationships with developers, construction companies, contractors, real estate stakeholders and other key decision-makers. Identify, qualify and develop new business opportunities and maintain a healthy sales pipeline. Understand customer needs, project specifications, business models, timelines and buying processes, and translate them into relevant IKEA opportunities. Lead customer opportunities from initial contact through needs assessment, solution development, proposals, negotiations and agreement. Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to develop and deliver relevant IKEA solutions. Grow existing accounts through repeat business, cross-selling and identification of additional project or customer needs. Manage the sales pipeline and follow up sales, conversion, profitability and agreed IKEA for Business KPIs. Build market knowledge by following construction and real estate trends, projects, competitors and emerging business opportunities. Share customer and market insights to improve the IKEA for Business offer, customer experience and ways of working.</p><p><strong>Desired Candidate Profile</strong></p><p>Knowledge Deep understanding of Residential and construction sector, customer landscape and business opportunities. B2B sales, Key Account Management and business development. Solution selling and translating customer and project needs into IKEA solutions. Good understanding of the value of functionality, form, quality, sustainability and affordability. Commercial principles including sales, profitability, pricing and pipeline management. Moroccan real estate and construction market, including key players, projects and stakeholder landscape. Motivation Passionate about people, business and IKEA. Driven by understanding customers and creating solutions that add value to their projects and businesses. Energised by building relationships, networks and new business opportunities. Motivated by making the IKEA offer relevant, accessible and affordable for business customers. Entrepreneurial, proactive and comfortable taking ownership. Curious and motivated by learning from customers, projects and the market. Driven to achieve results in line with IKEA values. Enjoys working through collaboration and achieving results without formal authority. Capabilities Understands the customer s business and puts their needs at the centre. Is self-starting and proactive, taking initiative and creating opportunities without waiting for direction. Drives profitable growth while balancing customer value and IKEA goals. Builds trust and long-term customer relationships. Connects customer needs with simple, relevant and affordable IKEA solutions. Influences stakeholders and moves opportunities forward without formal authority. Connects people, functions and IKEA capabilities around the customer. Challenges complexity and finds better ways of working. Uses customer and market insights to identify new opportunities. Takes ownership, acts with urgency and delivers results. Ideal experience & education Bachelor s degree or equivalent in Business, Sales, Marketing, Real Estate, Construction Management, or a related field. 5+ years of relevant B2B sales, Key Account Management or Business Development experience, with significant experience in the Residential, Real Estate or Construction sector. Proven experience working with property developers, construction companies, contractors, real estate groups or similar businesses. Proven track record in developing customer portfolios, generating new business and managing strategic customer relationships and delivering results. Experience managing complex sales cycles, projects and multiple customer stakeholders. Strong understanding of the Moroccan residential, real estate and construction market, including key players, decision-makers and business dynamics. Proven experience in solution selling, negotiation and pipeline management. Strong digital skills and experience using CRM and sales management tools. Fluent in French and English. Willingness and ability to travel to customers, project sites and business locations as required.</p>
<p>As part of its development, our BARNES Marrakech office is looking for a residential real estate consultant (M/F) for the Marrakech area. YOUR RESPONSIBILITIES: - Prospecting / sourcing properties for sale - Setting up and following the sales process: property valuation for listings -...</p><p><strong>Desired Candidate Profile</strong></p><p>As part of its development, our BARNES Marrakech office is looking for a residential real estate consultant (M/F) for the Marrakech area.</p>
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Job : <p>Join a dynamic company in the <strong>Real Estate</strong> sector as a <strong>Debt Collection Manager</strong>. Based in <strong>Casablanca</strong>, you will play a key role in managing and optimizing collections, contributing to the financial health of our organization.</p><br><br><p>Your main mission will be to <strong>manage the debt collection activity</strong> to minimize unpaid debts and ensure the company's cash flow. You will ensure strict adherence to procedures and continuous improvement of the department's performance.</p><br><br><p>Your responsibilities will include supervising and leading the collection team, setting up and monitoring performance indicators, and managing complex disputes. You will also work closely with the sales and legal departments to define and adjust collection strategies. Analyzing customer risks and proposing appropriate solutions to secure payments will be an integral part of your daily work.</p><br><br><ul><li>Define and monitor the collection policy.</li><li>Analyze the aging balance and identify at-risk debts.</li><li>Implement friendly and legal recovery actions.</li><li>Negotiate payment plans with debtor clients.</li><li>Produce regular reports on the evolution of collections and unpaid debts.</li></ul> <br> <br> Required profile : <p>To excel in this role, a <strong>Bachelor's degree (or higher)</strong> is required. <strong>Significant experience of 5 to 10 years</strong> in a similar role, <strong>ideally in the real estate sector</strong>, is essential for success in this position.</p><br><br><p>This role requires excellent command of collection techniques, a solid understanding of financial and legal issues, as well as strong analytical and negotiation skills. You also possess proven management skills to unite and motivate a team.</p><br><br><ul><li>Impeccable rigor and organization.</li><li>Good interpersonal skills and a strong sense of diplomacy.</li><li>Proficiency in computer tools and management software.</li><li>Ability to work under pressure and manage priorities.</li></ul><p>If you are ready to take on this exciting challenge and your profile matches these requirements, don't wait any longer and apply now!</p><br><br> <br><br> </div>
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<span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce.<br> Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.<br> About the company Our client is a results-driven business process automation and digital transformation consultancy specializing in streamlining workflows for small to medium-sized enterprises across the UK.<br> The team focuses on helping organizations scale by implementing and optimizing no-code and low-code solutions, such as CRM integrations and automated project management tools.<br> By eliminating manual tasks and connecting disparate software stacks, they empower business owners to regain time and focus on high-value strategic growth.<br> The team operates as a remote-first, agile consultancy that values technical expertise, problem-solving, and client empowerment.<br> As a fast-growing player in the operational efficiency space, they provide a collaborative environment where innovation is prioritized and every team member has a direct impact on client success.<br> They are dedicated to building sustainable, scalable systems that modernize how modern businesses operate in an increasingly digital landscape.<br> Job Type: Full-time (GMT 9-5) Job Summary We are looking for a results-driven Mid-Level Business Development Representative to spearhead growth for a premier commercial cleaning service based in Manchester.<br> This is a pivotal role for an ambitious professional who excels at opening doors and building a pipeline from the ground up.<br> You will be the engine room of our sales process, identifying high-value commercial contracts and ad-hoc deep cleaning opportunities.<br> As an offshore partner, you will play a critical role in our evolution from a specialized cleaning business into a comprehensive facilities management leader.<br> Key Responsibilities Execute multi-channel outbound outreach including cold calling, cold email campaigns, LinkedIn, and Facebook.<br> Identify and source high-quality leads within the commercial sector, focusing on regular cleaning contracts and end-of-tenancy requirements.<br> Qualify prospects and book Free Consultations for the onshore team members.<br> Manage the end-to-end administrative flow between initial contact and the final consultation.<br> Maintain a clean and organized sales pipeline, ensuring consistent follow-up with potential clients.<br> Collaborate with the leadership team to refine the outreach strategy and messaging.<br> Fully remote work environment Career growth opportunities as we scale to a one-stop FM provider Long-term stability and role ownership Performance-based incentives for successful lead generation ️ Flexibility to select and implement your preferred sales tools Proven experience in the professional cleaning industry (Commercial, Residential, or Facilities Management).<br> Ability to work a strict 9-5 schedule in the GMT (London) timezone.<br> Demonstrated experience in lead generation and appointment setting.<br> Expertise in Cold Calling and Cold Emailing strategies.<br> Proficiency in LinkedIn Outreach and advanced Lead Sourcing techniques.<br> Experience with CRM Administration and Pipeline Management tools.<br> Background in the Real Estate or Property Management sectors.<br> Ability to conduct discovery calls and manage calendars for onshore teams.<br></span> </div>
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Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and MOROCCO.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><p><strong>Purpose of the function</strong></p><br><p>To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value.</p><br><p><strong>Purpose of the job</strong></p><br><p>To drive profitable growth in the Residential & Construction business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA.</p><br><p><strong>Key assignments </strong></p><br><ul><li>Develop the Residential & Construction customer portfolio in line with the IKEA for Business strategy and priorities.</li><li>Build and maintain long-term relationships with developers, construction companies, contractors, real estate stakeholders and other key decision-makers.</li><li>Identify, qualify and develop new business opportunities and maintain a healthy sales pipeline.</li><li>Understand customer needs, project specifications, business models, timelines and buying processes, and translate them into relevant IKEA opportunities.</li><li>Lead customer opportunities from initial contact through needs assessment, solution development, proposals, negotiations and agreement.</li><li>Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to develop and deliver relevant IKEA solutions.</li><li>Grow existing accounts through repeat business, cross-selling and identification of additional project or customer needs.</li><li>Manage the sales pipeline and follow up sales, conversion, profitability and agreed IKEA for Business KPIs.</li><li>Build market knowledge by following construction and real estate trends, projects, competitors and emerging business opportunities.</li><li>Share customer and market insights to improve the IKEA for Business offer, customer experience and ways of working.</li></ul><br>Qualifications<br><p><strong>Knowledge</strong></p><br><ul><li>Deep understanding of Residential and construction sector, customer landscape and business opportunities.</li><li>B2B sales, Key Account Management and business development.</li><li>Solution selling and translating customer and project needs into IKEA solutions.</li><li>Good understanding of the value of functionality, form, quality, sustainability and affordability.</li><li>Commercial principles including sales, profitability, pricing and pipeline management.</li><li>Moroccan real estate and construction market, including key players, projects and stakeholder landscape.</li></ul><p><strong> Motivation</strong></p><br><ul><li>Passionate about people, business and IKEA.</li><li>Driven by understanding customers and creating solutions that add value to their projects and businesses.</li><li>Energised by building relationships, networks and new business opportunities.</li><li>Motivated by making the IKEA offer relevant, accessible and affordable for business customers.</li><li>Entrepreneurial, proactive and comfortable taking ownership.</li><li>Curious and motivated by learning from customers, projects and the market.</li><li>Driven to achieve results in line with IKEA values.</li><li>Enjoys working through collaboration and achieving results without formal authority.</li></ul><p><strong>Capabilities</strong></p><br><ul><li>Understands the customer’s business and puts their needs at the centre.</li><li>Is self-starting and proactive, taking initiative and creating opportunities without waiting for direction.</li><li>Drives profitable growth while balancing customer value and IKEA goals.</li><li>Builds trust and long-term customer relationships.</li><li>Connects customer needs with simple, relevant and affordable IKEA solutions.</li><li>Influences stakeholders and moves opportunities forward without formal authority.</li><li>Connects people, functions and IKEA capabilities around the customer.</li><li>Challenges complexity and finds better ways of working.</li><li>Uses customer and market insights to identify new opportunities.</li><li>Takes ownership, acts with urgency and delivers results.</li></ul><p><strong>Ideal experience & education </strong></p><br><ul><li>Bachelor’s degree or equivalent in Business, Sales, Marketing, Real Estate, Construction Management, or a related field.</li><li>5+ years of relevant B2B sales, Key Account Management or Business Development experience, with significant experience in the Residential, Real Estate or Construction sector.</li><li>Proven experience working with property developers, construction companies, contractors, real estate groups or similar businesses.</li><li>Proven track record in developing customer portfolios, generating new business and managing strategic customer relationships and delivering results.</li><li>Experience managing complex sales cycles, projects and multiple customer stakeholders.</li><li>Strong understanding of the Moroccan residential, real estate and construction market, including key players, decision-makers and business dynamics.</li><li>Proven experience in solution selling, negotiation and pipeline management.</li><li>Strong digital skills and experience using CRM and sales management tools.</li><li>Fluent in French and English.</li><li>Willingness and ability to travel to customers, project sites and business locations as required.</li></ul><br>Additional Information<br><p>A few more details for you:</p><br><p>This is a full-time position based in IKEA Zenata . Some travel may be required.</p><br><p>Please send your CV in English and tell us why you would be a good fit for this role.</p><br><br><br> </div>
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Job : <p>Sales and payment monitoring<br>• Prepare reservation files and keep customer files up to date.<br>• Enter sales in Sage and maintain the status of lots (available, reserved, sold).<br>• Prepare payment schedules and record received payments.<br>• Monitor overdue payments, contact customers, and send a periodic payment status report to Management.<br>Notary follow-up<br>• Prepare and send complete files to the notary's office.<br>• Monitor the progress of each file and request missing documents.<br>• Maintain a dashboard of ongoing files and alert in case of blocking.<br>Filing and archiving<br>• Organize physical and digital filing by project, lot, and customer.<br>• Digitize and archive contractual documents; ensure their immediate availability.<br>General administration<br>• Telephone and in-person reception, mail, document drafting.<br>• Forward documents to the accountant and handle the company's daily administrative tasks.<br> </p><br><br> <br> Required profile : <p>• Minimum Bac+2 (2-year higher education degree) in management, accounting, or administration, with at least 3 years of experience in a similar role.<br>• Experience in real estate, land development, or notary's office: a decisive advantage.<br>• Proficiency in Sage Commercial Management and Excel: confirmed mastery (eliminatory criteria).<br>• Fluent French (written and spoken); colloquial Arabic essential for customer relations.<br>• Rigor, organization, autonomy, confidence in making follow-up calls, and absolute discretion.<br> </p><br><br> <br><br> </div>