Property Consultants Jobs
582 Jobs Found
<h2 class="h5">Job description</h2>
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<span></span><p>GEC recrute |
Consultant chef de projet senior dans les domaines Crédits &Risque<br></p><br><p>Dans le cadre d’un
programme stratégique de transformation pour le compte de son client, GEC –
Global Experts Consulting recherche un Consultant chef de projet senior dans
les domaines Crédits &Risque.<br></p><br><p>Votre mission<br></p><br><p>Suivre le cadrage et
la mise en Åuvre des projets Crédits & Risque<br></p><br><p>Accompagner les
métiers dans l'expression de besoin<br></p><br><p>Préparer les CDC ,
les uses cases pour la mise en Åuvre<br></p><br><p>Suivre la mise en
Åuvre du besoin métier avec les contributeurs (Autres Tribus, Squads, IT
Solutions )<br></p><br><p>Préparer les plans
de recette et accompagner les métiers dans la recette<br></p><br><p>Préparer les comités
et animer les instances de gouvernance<br></p><br><p>Formalisation des
dispositifs / Procédures et circulaire<br></p><br><p>Expérience
professionnelle<br></p><br><p>Expérience de 10 ans
minimum et justifiant des connaissances et compétences ci-après :<br></p><br><p>Secteur Bancaire et
expertisemétiers dans les domaines
Crédits et Risques<br></p><br><p>Expérience dans des
projets detransformation digitale et IA<br></p><br><p>Gestion de projet en
mode Agile et cycle en V : Coordination transverse des différents chantiers
d’un projet<br></p><br><p>Expertise dans le
pilotage des programmes de transformation :suivi planning, budget, ressources, reporting<br></p><br><p>Assistance Ã
maitrise d’ouvrage AMOA<br></p><br><p>Force de proposition
/ prise d’initiative (best practices)<br></p><br><p>Aisance
relationnelle, adaptabilité et rigueur Dynamise, curiosité<br></p><br><p><span><span>Expérience
professionnelle<br></span></span></p><br><p><span><span>Minimum 10 ans
d’expérience dans la conception de modèles opérationnels et de gouvernance<br></span></span></p><br><p><span><span>Expérience
significative dans des programmes de transformation d’entreprise<br></span></span></p><br><p><span><span>Expérience dans des
environnements complexes et multisites<br></span></span></p><br><p><span><span>Certifications Lean
Six Sigma Black ou Green / TOGAF ou COBIT / PMP fortement souhaitées<br></span></span></p><br><p><span><span>Compétences
organisationnelles<br></span></span></p><br><p><span><span>Maîtrise Operating
Model<br></span></span></p><br><p><span><span>Maîtrise des
frameworks de gouvernance<br></span></span></p><br><p><span><span>Compétences
méthodologiques<br></span></span></p><br><p><span><span>Expérience de
définition de standards, référentiels et cadres méthodologiques<br></span></span></p><br><p><span><span>Expérience de
structuration de modèles de gouvernance<br></span></span></p><br><p><span><span>Capacité Ã
formaliser et documenter des cadres de fonctionnement complexes<br></span></span></p><br><p><span><span>Leadership et
communication<br></span></span></p><br><p><span><span>Excellentes
capacités rédactionnelles<br></span></span></p><br><p><span><span>Excellentes
capacités d’animation d’ateliers<br></span></span></p><br><p><span><span>Capacité à interagir
avec les directions métier et IT<br></span></span></p><br><p><span><span>Capacité à fédérer
autour d’un modèle cible<br></span></span></p><br><br> </div>
<p>JOB SUMMARY Functions as the strategic business leader of the property's Hotel Operations. The role will provide executive oversight of the Rooms, Food & Beverage, and culinary divisions, ensuring operational excellence, cross-functional alignment, and the continued delivery of Ritz-Carlton standards across the resort. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and employees and provides a return on investment.</p><p>CORE WORK ACTIVITIES</p><p>Managing Profitability Demonstrates and communicates key drivers of guest satisfaction for the brand s target customer. Analyzes service issues and identifies trends. Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. Works with hotel management team to develop an operational strategy that is aligned with the brand s business strategy and leads its execution.</p><p>Managing Revenue Goals Monitors hotel operations sales performance against budget. Reviews reports and financial statements to determine hotel operations performance against budget. Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.</p><p>Leading Operations and Department Teams Champions the brand s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams. Develops systems to enable employees to understand guest satisfaction results. Communicates a clear and consistent message regarding departmental goals to produce desired results.</p><p>Managing the Guest Experience Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. Responds to and handles guest problems and complaints. Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.</p><p>Managing and Conducting Human Resources Activities Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results. Ensures employees are treated fairly and equitably. Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings). Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years' experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 4-year bachelor's degree in business administration, Hotel and Restaurant Management, or related major; 2 years' experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p>
<h2 class="h5">Job description</h2>
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<span></span><p><b><span>GEC – Global Experts Consulting recrute un Consultant Senior Demand Manager | Secteur Bancaire | Casablanca</span></b><br></p><br><p><span>Dans le cadre d'une mission stratégique pour le compte de l'un de nos clients du secteur bancaire, nous recherchons un </span><b><span>Consultant Senior Demand Manager</span></b><span> pour piloter le processus de gestion des demandes, assurer la gouvernance du portefeuille et coordonner les échanges entre les filiales, les équipes métiers et les équipes IT.</span><br></p><br><p><b><span>Vos principales missions :</span></b><br></p><br><span>Piloter le cycle de vie des demandes, de leur qualification jusqu'à leur clôture.</span><br><br><span>Analyser, qualifier et prioriser les besoins exprimés par les filiales.</span><br><br><span>Assurer la coordination entre les équipes métiers, IT et Delivery.</span><br><br><span>Garantir le respect des SLA et assurer le suivi des délais de traitement.</span><br><br><span>Produire les tableaux de bord, KPI et reportings de pilotage.</span><br><br><span>Identifier les risques, points de blocage et proposer les plans d'actions adaptés.</span><br><br><span>Animer les instances de gouvernance et assurer le suivi des décisions.</span><br><br><span>Contribuer à l'amélioration continue du processus de Demand Management.</span><br><br><p><b><span>Profil recherché :</span></b><br></p><br><span>Bac+5 (Ãcole d'Ingénieur ou de Commerce).</span><br><br><span>Minimum 6 ans d'expérience en Demand Management, PMO, Portfolio Management ou Gouvernance SI.</span><br><br><span>Expérience confirmée dans le pilotage de portefeuille de demandes ou de projets.</span><br><br><span>Solide expérience en environnement bancaire.</span><br><br><span>Excellentes compétences en gouvernance, coordination transverse et reporting.</span><br><br><span>Très bonne maîtrise des KPI, SLA et outils de pilotage.</span><br><br><span>Excellentes capacités de communication, d'organisation et de leadership transversal.</span><br><br><span>Disponibilité immédiate ou rapide.</span><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><span>GEC – <b>Global Experts Consulting</b> recrute | Consultant Senior PMO <span>Schéma Directeur des Systèmes d’Information</span> | Casablanca</span><br></p><br><p><span>Dans le cadre de la mise en Åuvre d’un nouveau Schéma Directeur des Systèmes d’Information (SDSI) et du pilotage d’un portefeuille de projets stratégiques, nous recherchons un Consultant Senior PMO SDSI pour accompagner l’un de nos clients du secteur bancaire.</span><br></p><br><p><span>Piloter et assurer le suivi d’un portefeuille de projets stratégiques et tactiques.</span><br></p><br><p><span>Mettre en place et maintenir les tableaux de bord de pilotage et les KPI.</span><br></p><br><p><span>Suivre l’avancement des projets en termes de budget, délais, ressources, risques et points de blocage.</span><br></p><br><p><span>Accompagner les Directeurs de Projet et responsables de livraison dans la planification et le suivi des roadmaps.</span><br></p><br><p><span>Consolider le reporting et garantir une vision transverse de l’avancement du portefeuille.</span><br></p><br><p><span>Préparer les instances de gouvernance : comités de Direction, comités filiales, COPIL et autres instances de pilotage.</span><br></p><br><p><span>Assurer le suivi des décisions, actions et arbitrages issus des différentes instances.</span><br></p><br><p><span>Minimum 6 ans d’expérience en PMO, gestion de programmes ou pilotage de portefeuille de projets.</span><br></p><br><p><span>Expérience confirmée dans le secteur bancaire.</span><br></p><br><p><span>Solide maîtrise du reporting exécutif, des KPI, de la planification et de la gouvernance projet.</span><br></p><br><p><span>Capacité à évoluer dans un environnement SI complexe et à forte dimension transverse.</span><br></p><br><p><span>Une expérience dans des programmes de transformation SI / SDSI est fortement appréciée.</span><br></p><br><p><span>Une expérience sur des projets internationaux ou multi-filiales constitue un plus.</span><br></p><br><br> </div>
<h2 class="h5">Job description</h2>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
<br>
<br> Company culture : <p>
<strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br>
<br>
<br> Job : <p>Within a BCCM and operational resilience team, the Junior Consultant assists senior consultants and project managers in consulting missions, maturity assessments, compliance, business continuity, and operational resilience.He/She contributes to information gathering, gap analysis, deliverable preparation, action plan follow-up, and documentation of continuity, crisis, and business recovery plans.<br>Main activities<br>• Participate in cyber maturity, BCCM, and operational resilience assessment missions.• Contribute to compliance and gap analyses against ISO 27001, ISO 22301, ISO 27005, NIST, or equivalent frameworks.• Collect, organize, and verify documentary evidence related to security controls, business continuity, crisis management, and incident recovery.• Participate in the analysis of cyber and operational risks under the supervision of a senior consultant.• Contribute to the preparation of deliverables: gap analysis, maturity scorecards, tracking sheets, remediation plans, meeting minutes, and presentation materials.• Monitor the progress of action plans and follow up with stakeholders on expected items.• Participate in the documentation or updating of BCP, DRP, crisis management, IT continuity, and operational resilience procedures.• Prepare simple summaries and regular reports for project teams.• Contribute to the preparation of workshops, interviews, questionnaires, and assessment campaigns.• Participate in monitoring GRC best practices, business continuity, cybersecurity, and operational resilience. </p><br><br> <br><br> </div>
<p>Consultant Analyst IT and Data Fiscalite Freelance --Casablanca, Morocco-- Ref. : PHONE_NUMBER Contexte : Dans le cadre de notre projet, nous recrutons un consultant IT et Data sp cialis en fiscalit pour accompagner la modernisation des processus d claratifs et de reporting d une Direction Fiscale. L objectif est de r duire les risques op rationnels li s aux traitements manuels sous Excel et d industrialiser les calculs complexes. Dur e : 6 mois D marrage : ASAP Localisation : Casablanca, Maroc Missions : Cartographier les processus manuels existants (d clarations fiscales, reporting, contr les) Identifier les opportunit s d automatisation et d industrialisation Proposer une feuille de route prioris e des initiatives D velopper et d ployer les automatisations retenues (VBA, Power Query, extractions sources) Optimiser les calculs fiscaux et les flux de donn es Explorer des cas d usage IA pour les contr les de coh rence et traitements volumineux</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Exp rience de 3-7 ans en analyse de processus et automatisation</li><li>Ma trise avanc e d Excel (VBA, Power Query, mod lisation de donn es)</li><li>Exp rience en automatisation de processus et gestion de flux de donn es</li><li>Compr hension des processus fiscaux et d claratifs (un plus significatif)</li><li>Capacit dialoguer avec des quipes m tier non techniques</li><li>Autonomie, rigueur, p dagogie et orientation r sultats</li></ul><p>Comp tences cl s : VBA Excel, Power Query Extraction de donn es (SAP, EDS, etc.) Automatisation de flux, optimisation de calculs Sensibilit aux cas d usage IA/data</p><p>Livrables : Cartographie des processus manuels et des risques Catalogue des opportunit s d automatisation (effort/valeur) Recommandations techniques motiv es Feuille de route prioris e et chiffrage indicatif</p>
<h2 class="h5">Job description</h2>
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<span></span><p><b><span>GEC recrute | Consultant Senior Proxy Product Owner (Proxy PO) – Transformation Digitale Crédit Particuliers | Secteur Bancaire</span></b><br></p><br><p><span>Dans le cadre d'un programme stratégique de transformation pour le compte de notre client bancaire, </span><b><span>GEC – Global Experts Consulting</span></b><span> recherche un </span><b><span>Consultant Senior Proxy Product Owner (Proxy PO)</span></b><span> afin d'accompagner la digitalisation de bout en bout des parcours de crédit aux particuliers.</span><br></p><br><p><b><span>Votre mission :</span></b><br></p><br><p><span>Concevoir les parcours fonctionnels cibles, les processus métiers, les règles de gestion et les interfaces utilisateurs.</span><br></p><br><p><span>Rédiger les User Stories, définir les critères d'acceptation et assurer la qualité des spécifications fonctionnelles.</span><br></p><br><p><span>Alimenter, prioriser et piloter le Product Backlog en collaboration avec les équipes projet.</span><br></p><br><p><span>Faire le lien entre les équipes Métiers, IT, Risques, Conformité et Opérations afin de garantir une parfaite compréhension des besoins.</span><br></p><br><p><span>Participer à la refonte et à la digitalisation des processus de crédit pour améliorer l'expérience client et la performance opérationnelle.</span><br></p><br><p><span>Préparer et accompagner la conduite du changement : communication, formation, guides utilisateurs et accompagnement au déploiement.</span><br></p><br><p><b><span>Profil recherché :</span></b><br></p><br><p><span>Minimum 7 ans d'expérience sur des projets de transformation ou de digitalisation.</span><br></p><br><p><span>Expérience confirmée dans le secteur bancaire ou financier.</span><br></p><br><p><span>Excellente connaissance des parcours de crédit aux particuliers.</span><br></p><br><p><span>Maîtrise des méthodes Agile (Scrum) et des pratiques Product Owner / Proxy Product Owner.</span><br></p><br><p><span>Expérience dans la rédaction de User Stories, backlog, expressions de besoins, cahiers de recette et documentation fonctionnelle.</span><br></p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>JOB SUMMARY </b>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.</p><p>CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</p><p>Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</p><p>Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p><p>Managing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p><p>Supporting Human Resource Activities Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.</p><p>Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><p>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</p><p>OR</p><p>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p><p></p></section>
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<span></span><p><b>GEC recrute | Consultant / Directeur de Projet PMO Senior | Secteur Bancaire | Casablanca</b><br></p><br><p>Dans le cadre d'un programme stratégique de transformation pour le compte de l'un de nos clients bancaires, <b>GEC – Global Experts Consulting</b> recherche un <b>Consultant / Directeur de Projet PMO Senior</b> pour piloter des projets à fort enjeu et assurer la gouvernance de programmes de transformation.<br></p><br><p>Piloter des projets et programmes de transformation de bout en bout, de la planification jusqu'à la mise en Åuvre.<br></p><br><p>Mettre en place la comitologie, animer les instances de gouvernance (COPIL, COPROJ) et assurer le suivi des décisions ainsi que du backlog.<br></p><br><p>Coordonner les équipes Métiers, IT, Production et les partenaires externes afin de garantir le respect des délais, des coûts et de la qualité.<br></p><br><p>Réaliser les études d'impact, élaborer les feuilles de route, définir les trajectoires de transformation et suivre leur exécution.<br></p><br><p>Construire les plannings, estimer les charges, préparer les plans de migration et de bascule et accompagner leur mise en Åuvre.<br></p><br><p>Assurer le suivi des incidents de production, coordonner les plans d'actions correctifs et produire les reportings et KPI destinés aux instances de gouvernance.<br></p><br><p><b>Profil recherché :</b><br></p><br><p>Bac+5 (Ãcole d'Ingénieur, Ãcole de Commerce ou Master).<br></p><br><p>Minimum <b>10 ans d'expérience</b> en direction de projet, PMO ou pilotage de programmes de transformation.<br></p><br><p>Excellente connaissance du secteur bancaire et de la chaîne de traitement des opérations (Front Office, Middle Office, Back Office, Risques et Comptabilité).<br></p><br><p>Solide expertise en gouvernance projet, coordination transverse, gestion des parties prenantes et pilotage de programmes complexes.<br></p><br><p>Leadership, rigueur, excellent relationnel, sens de l'organisation et forte capacité à fédérer les équipes.<br></p><br><br> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><b>GEC recrute | Consultant MOE International Senior | Secteur Bancaire</b><br></p><br><p>Dans le cadre d'une mission stratégique pour le compte de l'un de ses clients bancaires, <b>GEC – Global Experts Consulting</b> recherche un <b>Consultant MOE International Senior</b> pour renforcer les équipes en charge des applications de Banque d'Investissement et des activités Internationales.<br></p><br><b>Vos principales missions :</b><br><br>Assurer le maintien en conditions opérationnelles (RUN) des applications critiques du périmètre International.<br><br>Analyser, diagnostiquer et résoudre les incidents de production (support N2/N3).<br><br>Piloter les demandes d'évolution, réaliser les études d'impact et coordonner leur mise en Åuvre.<br><br>Préparer, organiser et suivre les mises en production en garantissant la qualité des livrables.<br><br>Participer aux campagnes de tests (SIT, UAT, non-régression) et assurer leur bon déroulement.<br><br>Coordonner les échanges entre les équipes métiers, MOA, MOE, développement et éditeurs.<br><br>Produire et maintenir la documentation fonctionnelle et technique des applications.<br><br><b>Profil recherché :</b><br><br>Bac+5 en Informatique ou équivalent.<br><br>Minimum 10 ans d'expérience en MOE au sein d'un environnement bancaire.<br><br>Solide expérience sur des activités RUN et support applicatif.<br><br>Très bonne connaissance des métiers de la Banque d'Investissement, de l'International et idéalement du Trade Finance.<br><br>Maîtrise de <b>Temenos T24 (Transact)</b> ou d'un Core Banking System similaire.<br><br>Excellente maîtrise de SQL (Oracle, PostgreSQL ou SQL Server), Unix/Linux et des environnements de production.<br><br>Connaissance des processus ITIL (Incident, Problem et Change Management).<br><br>Bon niveau de communication, esprit d'analyse et capacité à coordonner plusieurs intervenants.<br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Integrated into the back-office teams of the Supply Chain/Store department, the consultant will be responsible for developing and maintaining the back-office solution and its companion mobile application used by our client's hypermarkets and supermarkets using Microsoft technologies.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proficiency in Microsoft web and mobile development technologies, particularly Xamarin.Forms 5, C#, .Net 4.0 Core ASP .Net MVC 5, ASP .Net Web Forms, Entity Framework.</li><li>Experience with SQL Server databases and associated development tools such as SSIS, SSRS, and Powershell.</li><li>In-depth knowledge of GitLab CI/CD for source code management and continuous integration.</li><li>Knowledge of Agile project management methodologies (Scrum, Sprint Planning, Backlog).</li><li>Diploma (Bac+5) from an engineering school or equivalent university with a specialization in IT, or equivalent significant experience.</li><li>More than 7 years of experience in C# / .Net.</li><li>Experience in the retail or mass distribution sector would be a plus.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Context :</font></font></strong></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of strengthening the DATA&AI development team, we are looking for a consultant for our client to participate in the design, development and industrialization of Data, BI and Artificial Intelligence solutions, in order to enhance the value of the company's data and support its digital transformation.</font></font></p>
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<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Duration: 110 JH</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Start date: ASAP</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Location: Casablanca, Morocco</font></font></li>
</ul>
<p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main tasks:</font></font></strong></p>
<ul>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing the data lifecycle: extraction, transformation, loading and valorization via pipelines and dashboards</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop and maintain ETL flows (Talend Open Studio, Python) and orchestrate workflows with Apache Airflow</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design and deploy interactive dashboards with Qlik Sense</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Use Python to automate processes and perform advanced analyses</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Designing, training and optimizing AI models (Machine Learning, Deep Learning, NLP, Computer Vision)</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Industrializing AI solutions (technical foundation, integration into existing applications)</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define and implement robust and scalable AI architectures (APIs, microservices, MLOps)</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Clean, transform and ensure the quality of datasets for model training</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborating with third-party teams, Data and Dev to ensure production deployment</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure technological monitoring in order to enrich the technical foundation</font></font></li>
</ul>
<p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Additional activities:</font></font></strong></p>
<ul>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Attend the technical and functional scoping workshops</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communicating with project stakeholders</font></font></li>
</ul>
<p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required technical skills:</font></font></strong></p>
<ul>
<li>ETL : Talend Open Studio, Python, Apache Airflow</li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">BI : Click Sense</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Python: automation, analysis, AI development (Pandas, NumPy)</font></font></li>
<li>Frameworks IA : TensorFlow, PyTorch, Scikit-learn</li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">AI Industrialization: Technical Foundation, Integration, MLOps</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Data Governance and Quality</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to transform business needs into high-performance Data & AI solutions</font></font></li>
</ul>
<p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Behavioral skills:</font></font></strong></p>
<ul>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborative work with developers and technical teams</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong commitment and availability</font></font></li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of strengthening the DATA&AI development team, we are looking for a consultant for our client to participate in the design, development and industrialization of Data, BI and Artificial Intelligence solutions, in order to enhance the value of the company's data and support its digital transformation.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>POSITION SUMMARY P</b>atrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees. Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Functions as the strategic business leader of the property s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment.</p><p><strong>CORE WORK ACTIVITIES</strong></p><p><strong>Developing and Maintaining Food and Beverage/Culinary Goals</strong></p><ul><li>Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.</li><li>Reviews financial reports and statements to determine how Food and Beverage is performing against budget.</li><li>Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.</li><li>Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department s financial performance.</li><li>Establishes challenging, realistic and obtainable goals to guide operation and performance.</li><li>Strives to improve service performance.</li></ul><p><strong>Developing and Maintaining Budgets</strong></p><ul><li>Develops and manages Food and Beverage budget.</li><li>Monitors the department s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.</li><li>Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.</li><li>Focuses on maintaining profit margins without compromising guest or employee satisfaction.</li></ul><p><strong>Leading Food and Beverage/Culinary Team</strong></p><ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li><li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li><li>Serves as a role model to demonstrate appropriate behaviors.</li><li>Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.</li><li>Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.</li><li>Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).</li><li>Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team.</li><li>Ensures direct reports do the same for their team.</li><li>Develops a food and beverage operating strategy that is aligned with the brand s business strategy and leads its execution.</li><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li><li>Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.</li></ul><p><strong>Ensuring Exceptional Customer Service</strong></p><ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li>Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken.</li><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li><li>Empowers employees to provide excellent guest service.</li><li>Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.</li><li>Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.</li></ul><p><strong>Managing and Conducting Human Resource Activities</strong></p><ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).</li><li>Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.</li><li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li><li>Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.</li><li>Brings issues to the attention of Human Resources as necessary.</li><li>Ensures employees are treated fairly and equitably.</li><li>Coaches team by providing specific feedback to improve performance.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.</li></ul><ul><li><strong>Skills and Knowledge</strong></li><li>Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.</li><li>Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.</li><li>Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.</li><li>Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of the company s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.</li><li>Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.</p>
<p>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 2 years of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p><p></p></section>
Renforcer le lien migration-développement en Afrique (Consultant pour les Comores)
Research & Development
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>Le consultant contribuera à la production des documents suivants (en format électronique) : • Le rapport d’analyse du contexte national relatif aux cadres existants (juridiques, réglementaires, d’investissement, etc.) en matière d’envois de fonds et de contribution de la diaspora au développement aux Comores, • Note de politiques publiques (policy brief) sur la contribution de la diaspora comorienne au développement • Le cadre réglementaire et institutionnel efficace, incluant les des réformes politiques et des outils/instruments stratégiques adaptés aux besoins de la diaspora pour orienter les transferts de fonds vers l’investissement ; • La feuille de route détaillée pour la mise en place du cadre identifié et des outils stratégiques associés, ainsi qu’un plan d’action clair visant à optimiser les investissements de la diaspora et leur contribution au développement des Comores. • Un rapport et d’une boîte à outils sur l’intégration des contributions de la diaspora dans les politiques de développement aux Comores ; • Tous les documents, notes conceptuelles et présentations nécessaires aux réunions de validation et atelier de dissémination, ainsi qu’aux ateliers de renforcement des capacités. La performance du consultant sera évaluée sur la base des éléments suivants : • Le respect des délais de soumission des livrables ; • La mise en œuvre des activités nationales et des ateliers ; • L’alignement avec les objectifs et la méthodologie définis dans les termes de référence ; • La qualité des rapports produits, telle qu’appréciée à travers les commentaires reçus. Tous les travaux doivent être originaux et inclure les références appropriées aux auteurs et aux sources de données ; • La connaissance du contexte économique national. Le consultant mettra à la disposition de la CEA et du Ministère des Finances, du Budget et du Secteur bancaire l’ensemble des documents, bases de données (le cas échéant, de préférence en format Excel), figures et présentations. L’ensemble des livrables devra être rédigé en langue française.<br> Work Location<br>COMOROS<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Contexte et justification de l’appui Les diasporas contribuent de manière significative au développement durable tant des pays d’accueil que des pays d’origine, en apportant des contributions économiques, sociales et culturelles diversifiées. Elles transfèrent des volumes importants de fonds ainsi que des compétences acquises dans les pays de destination, générant des avantages positives pour les pays d’origine, notamment en matière de transfert de technologies et d’innovation au service du développement national. Les diasporas mobilisent également des ressources financières pour des investissements individuels ou collectifs, visant à améliorer les conditions de vie et/ou à générer des rendements économiques. Malgré cette importance croissante, les politiques relatives aux diasporas demeurent moins développées et insuffisamment prise en compte. Les envois de fonds constituent un levier essentiel du développement et ont des effets significatifs sur la croissance économique, en soutenant la consommation, l’investissement et les dépenses sociales (éducation, santé, protection sociale). Au cours des dernières années, les flux de transferts de fonds ont connu une augmentation notable et représentent désormais la principale source de financement externe dans de nombreux pays africains, dépassant l’aide publique au développement (APD) et les investissements directs étrangers (IDE). Toutefois, la contribution positive des diasporas internationaux, en particulier des envois de fonds, demeure insuffisamment valorisée. Malgré certains progrès, les efforts visant à tirer pleinement parti de ces contributions restent en deçà de leur potentiel, en particulier dans le contexte africain. Une meilleure compréhension de la contribution des diasporas et l’élaboration de politiques publiques adaptées, visant à les protéger et à les autonomiser, sont essentielles pour maximiser les bénéfices de la migration. Dans ce contexte, la CEA met en œuvre un programme intitulé « Renforcer le lien migration-développement en Afrique » (2024-2028) afin de renforcer les capacités de 6 pays à intégrer la contribution de la diaspora dans leurs stratégies nationales de développement. L’objectif est d’optimiser l’impact des transferts de fonds effectués par les travailleurs du secteur formel de la diaspora vers leur pays d’origine, contribuant ainsi à un développement durable. Aux Comores, ces transferts de fonds représentent une source essentielle de financement du développement (plus de 20 % du PIB) et leur utilisation pourrait être encore plus efficace si le cadre, politiques, réformes et les outils adéquats étaient mis en place pour les orienter vers l’investissement. Fonctions et responsabilités Sous la supervision directe du Chef de la Section des initiatives sous-régionales et du responsable de programme chargée des affaires économiques, et sous la supervision générale du Directeur du Bureau sous-régional pour l’Afrique du Nord, le consultant fournira un appui technique et opérationnel afin de faciliter l’intégration des contributions de la diaspora dans l’agenda de développement des Comores et l’élaboration d’un cadre adéquat permettant de mieux valoriser ces contributions. Il travaillera en étroite collaboration avec le ministère des Finances du Budget et du Secteur bancaire pour : • Collecter et fournir les informations et données nécessaires ; • Appuyer la préparation du rapport d’analyse de la situation nationale en fournissant des contributions contextuelles, facilitant les consultations avec les parties prenantes et garantissant la validation des résultats afin d’assurer leur adéquation avec le contexte national ; il contribuera également à la collecte et l’analyse des données et informations nationales relatives aux aspects institutionnels, juridiques et financiers des envois de fonds et à leur contribution au développement durable ; • Contribuer à l’appui technique au budget citoyen 2027 qui va accompagner la loi de Finances • Apporter l’appui nécessaire à l’élaboration et à l’adaptation contextuelle de la Boite à outils (Toolkit) pour intégrer la composante transferts de fonds et contribution de la diaspora dans les stratégies et politiques nationales. • Assurer l’organisation des réunions nationales et des ateliers, y compris la gestion des aspects logistiques, la coordination avec les parties prenantes, la préparation des documents de travail et le bon déroulement des activités. Résultats attendus de la mission Dans les délais impartis, le consultant contribuera à la production des livrables suivants : 1. Contribution au rapport d’analyse de la situation nationale, incluant la collecte de données, les contributions des parties prenantes et la validation de l’évaluation des cadres institutionnels, juridiques et financiers relatifs aux envois de fonds et au développement durable ; 2. Contribution à l’élaboration du cadre réglementaire et institutionnel adéquat, incluant des apports sur le contexte national, les options de politiques publiques et les perspectives des parties prenantes afin d’assurer la pertinence et la faisabilité des recommandations et ainsi qu’ à l’élaboration d’une feuille de route détaillée et d’un plan d’action, incluant l’appui à la définition des actions, des échéanciers, des mécanismes de coordination et des dispositifs de suivi-évaluation, en vue de renforcer l’investissement de la diaspora et sa contribution au développement aux Comores. 3. Contribution à l’appui technique au budget citoyen 2027 4. Contribution à l’élaboration d’un rapport et d’une boîte à outils sur l’intégration des contributions de la diaspora dans les politiques nationales de développement aux Comores ; 5. Contribuer et participer au différents ateliers et réunions de validation des livrables ainsi qu’aux ateliers de renforcement des capacités Le calendrier et les échéances des livrables seront définis d’un commun accord entre le consultant, le Ministère des Finances, du Budget et du Secteur bancaire et le SRO-NA.<br> Qualifications/special skills<br>Au minimum, un Diplôme universitaire supérieur (Master ou équivalent) en économie, Finances, statistiques ou domaines connexes est requis. Un minimum de cinq d’expérience en économie et en finance est requis Connaissance du contexte économique, institutionnel et politique des Comores est désirable Une expérience avérée en analyse des politiques économiques au niveau national, ainsi qu’une bonne maîtrise des dynamiques liées à la migration, aux transferts de fonds et à l’engagement de la diaspora, constitue un avantage<br> Languages<br>L'anglais et le français sont les langues de travail du Secrétariat de l'ONU. Pour cette consultation, la maîtrise de la langue française est exigée. La maîtrise de l’anglais ou l’arabe est un avantage<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>AbbVie is searching for an in-house Senior Counsel for our Patent Prosecution group, part of AbbVie’s Intellectual Property, Transactions, and Innovation legal team. This position will support AbbVie’s Aesthetic, Eye Care and other therapeutic areas, and be based in our offices in North Chicago, IL, Waltham, MA, Irvine, CA, or South San Francisco, CA, with a hybrid work model (on site 3+ days/week).</p><br><p>Acting individually and in cross-functional teams, the in-house Senior Counsel will develop and implement intellectual property strategies for AbbVie’s products and product candidates. </p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Maximize AbbVie’s competitive position through creation and implementation of intellectual property strategies</li><li>Provide legal advice and counsel to cross-functional R&D and business teams on a variety of IP-related matters</li><li>Draft, file, and prosecute strategically useful patent applications worldwide both directly and through management of outside counsel</li><li>Challenge and defend patents in IPR, opposition, interference, and other post-grant proceedings</li><li>Conduct prior art searches, analyze third-party patent positions, and conduct due diligence to support business development activities</li></ul><br>Qualifications<br><br><p><strong>Qualifications</strong>:</p><br><ul><li>JD degree from an accredited law school, state bar admission enabling in-house practice (specific state not required), and <strong>registration to practice before the USPTO</strong></li><li><strong>5+ years of experience practicing patent law as an attorney or patent agent </strong>at a law firm and/or life sciences company, including substantial U.S. and foreign patent prosecution</li><li>Technical background relevant for medical devices, aesthetic products and/or pharmaceuticals patent prosecution, such as:<ul><li>Experience with medical devices, drug/device combination products,-aesthetic products, and/or small molecule and/or biological pharmaceutical discovery & development, and/or</li><li>Technical degree in relevant field, such as biotechnology, biomedical engineering, biochemistry, biology, chemistry, or chemical engineering</li></ul></li><li>Strong legal, analytical, communication, collaboration, and people skills</li><li>Demonstrated ability to manage complex projects to meet deadlines</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our long-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>AbbVie is searching for an in-house Associate General Counsel for our Patent Prosecution group, part of AbbVie’s Intellectual Property, Transactions, and Innovation legal team. This position will support AbbVie’s pharmaceutical products and be based in our offices in North Chicago, IL, Waltham, MA, South San Francisco, CA, or Irvine, CA with a hybrid work model (on site 3+ days/week).</p><br><p>Acting individually and in cross-functional teams, the Associate General Counsel will develop and implement intellectual property strategies for AbbVie’s products and product candidates, with a focus on neuroscience. </p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Maximize AbbVie’s competitive position through creation and implementation of intellectual property strategies</li><li>Provide legal advice and counsel to cross-functional R&D and business teams on a variety of IP-related matters</li><li>Draft, file, and prosecute strategically useful patent applications worldwide both directly and through management of outside counsel</li><li>Challenge and defend patents in IPR, opposition, interference, and other post-grant proceedings</li><li>Conduct prior art searches, analyze third-party patent positions, and conduct due diligence to support business development activities</li></ul><br>Qualifications<br><br><ul><li>JD degree from an accredited law school, state bar admission enabling in-house practice (specific state not required), and registration to practice before the USPTO</li><li><strong>8+ years of experience practicing patent law as an attorney or patent agent at a law firm and/or life sciences company, including substantial U.S. and foreign patent prosecution</strong><ul><li><strong>Experience with India, China, and emerging markets a plus</strong></li></ul></li><li>Technical background relevant for pharmaceutical patent prosecution, such as:<ul><li>Experience with small molecule and/or biological pharmaceutical discovery & development, and/or</li><li>Technical degree in relevant field, such as molecular biology, biotechnology, biochemistry, biology, chemistry, chemical engineering, or biomedical engineering</li></ul></li><li>Strong legal, analytical, communication, collaboration, and people skills</li><li>Demonstrated ability to manage complex projects to meet deadlines</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our long-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<p>JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.</p><p>CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Supporting Human Resource Activities Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>
<p>JOB SUMMARY Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.</p><p>CORE WORK ACTIVITIES Supporting Management of Spa Operations and Budgets Assumes the responsibilities of the Spa Director in his/her absence. Ensures all employees have the proper supplies, equipment and uniforms. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Manages supplies and equipment inventories within budget. Maintains cleanliness of spa and related areas and equipment. Understands the impact of department s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals. Ensuring and Delivering Exceptional Customer Service Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement. Strives to improve service performance. Conducting Human Resources Activities Solicits employee feedback, utilizing an open door policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Ensures employees understand expectations and parameters. Brings issues to the attention of the department manager and Human Resources as necessary. Observes service behaviors of employees and providing feedback to individuals. Participates in employee progressive discipline procedures. Participates in an on-going employee recognition program. Reviews comment cards and guest satisfaction results with employees. Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job. Supervises on-going training initiatives and conducting training when appropriate. Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team. Celebrates successes and publicly recognizes the contributions of team members. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Assists the Spa Director in managing the day-to-day operations of the spa as necessary.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</p>