Public relations delegate Jobs
1309 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>HUIR – International University Hospital of Rabat</strong> operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong <strong>innovation dimension</strong>, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role.
</p><br><br>
<br> Job : <p><strong>The Back-Office Manager (M/F)</strong> is responsible for overseeing the entire billing process for healthcare services provided to patients. (He/She) ensures the accuracy and reliability of billing data, compliance with regulatory and contractual requirements, and optimization of the institution's revenue.</p><br><br><p>He/She also ensures the follow-up of the file submission process, from their creation and verification to their complete settlement by paying organizations, guaranteeing compliance with deadlines and quality of administrative processing.</p><br><br><p><br>Responsibilities:</p><br><br><p><br>Process Optimization:</p><br><br><ul><li>Participate in the development and implementation of BAF procedures to ensure the efficiency and accuracy of operations;</li><li>Identify and propose improvements to BAF processes to optimize efficiency.</li></ul><p>Organization and supervision of the billing process</p><br><br><ul><li>Coordinate and control the daily production of invoices for different types of stays: hospitalization, outpatient consultations, emergencies, medical examinations (laboratory, imaging, etc.).</li><li>Ensure compliance between services recorded in the hospital information system (HIS) and billing data.</li></ul><p>Organization and supervision of the shipping process</p><br><br><ul><li>He/She supervises the sending of files to paying organizations in accordance with the deadlines and methods defined by current agreements.</li><li>Organize and control the follow-up of submitted files until their final settlement.</li></ul><p>Management of relations with internal departments</p><br><br><ul><li>Collaborate closely with medical departments, admissions, coding, economic services, and pharmacies.</li><li>Participate in coordination meetings with clinical departments to improve the billing circuit.</li></ul><p>Monitoring and management of agreements and pricing</p><br><br><ul><li>Apply current tariffs (national tariffs, CNOPS agreements, CNSS, mutual insurance...).</li><li>Monitor agreements signed with paying organizations and ensure their update.</li></ul><p>Invoice control and validation</p><br><br><ul><li>Verify the accuracy of data (patient identity, stay, services provided, coverage rate).</li><li>Control and validate invoices before transmission to collection.</li></ul><p>Control and validation of submission files</p><br><br><ul><li>Ensure the completeness of supporting documents.</li><li>Validation of files before final submission to organizations.</li></ul><p>Management and training</p><br><br><ul><li>Manage the billing team (administrative staff, billing agents).</li><li>Identify continuous training needs for the team (software usage, new procedures, etc.).</li></ul><p>Revenue and collection monitoring</p><br><br><ul><li>Work with the collection department to ensure the recovery of debts.</li><li>Analyze performance indicators: billing rate, collection rate, average deadlines.</li></ul><p>Production of reports and dashboards</p><br><br><ul><li>Produce periodic reports on billing activity.</li><li>Propose corrective actions to reduce rejections and optimize financial flow management.</li></ul> <br> Required profile : <p>Degree from Bac +4 to Bac +5 in financial or accounting management.<br>Significant experience (10 years or more) in hospital billing.<br>Previous experience in a hospital project context is a major asset.<br>Additional training in hospital management, insurance management, or medical billing is an asset.<br>In-depth knowledge of Moroccan legislation regarding billing and social coverage is essential.<br>Proficiency in hospital management software and billing systems.<br>Good knowledge of administrative and accounting procedures related to healthcare billing.<br>Knowledge of standards and regulations regarding social security, health insurance, and mutual insurance.<br>Competence in using office tools (Word, Excel, etc.).<br>Rigor and precision, and ability to manage and work in a team.<br>Excellent communication and interpersonal skills.<br>Organizational skills, autonomy, and stress management.<br>Listening skills and responsiveness to the needs of patients and external partners.</p><br><br> <br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Under the authority of the Head of the Language Center (RCDL) and the Deputy Director of the branch, the language course coordinator ensures the organization and continuity of courses and certification sessions, leads and develops the teaching team, designs teaching materials and resources, and actively contributes to the projects of the network of French Institutes in Morocco. In this capacity, they play a key role in student satisfaction and the center's attractiveness, combining pedagogical rigor, a service-oriented approach, and the ability to unite a team.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma in French as a Foreign Language (Bac+5) and/or experience in teaching FLE/FOS of at least 5 years.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">DELF/DALF examiner-marker accreditation desired</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My perfect mastery of the French language (spoken, read, written)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">All references are subject to verification.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 3 years of experience teaching French as a Foreign Language/French for Specific Purposes</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in pedagogical coordination, facilitation or team management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in training trainers is appreciated.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in developing corporate (B2B) courses or in instructional design is a plus.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">FLE/FOS methodologies and educational engineering</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">DELF / DALF / TCF certifications and their organization</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in Microsoft Office, online collaborative tools, and digital learning platforms</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Go for innovation</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Use of digital technology in the classroom, the contribution of AI in a teaching context</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour, a sense of organisation and responsibility</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Leadership, dynamism and initiative</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent interpersonal and writing skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to listen to and adapt to diverse audiences</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">comfortable in a multicultural environment</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Discretion and a sense of public service</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Availability in the evening during classroom observations</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Weekend work: the activity takes place from Wednesday to Sunday.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A category B driving licence is essential: Some course locations and partners may be far from the institute, requiring significant mobility.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participation in IFM network meetings and events (occasional travel)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work across departments and with other services: communication, administration, reception, etc.</font></font></li></ul>
<p>Supervises housekeeping staff, including housekeepers, maids, and valets. Develops efficient work schedules based on hotel occupancy. Conducts regular inspections to ensure compliance with cleanliness standards. Manages guest special requests and ensures their satisfaction. Trains housekeeping staff on hotel standards and procedures. Develops housekeeping policies and procedures in line with hotel standards. Coordinates with other departments to ensure smooth communication. Ensures regular maintenance of housekeeping equipment. Develops partnerships with quality cleaning product suppliers. Manages laundry and linen operations efficiently. Applies inventory management practices to avoid stockouts. Implements recycling programs for waste generated by the department. Proposes improvements in housekeeping procedures to increase efficiency. Manages the housekeeping department budget judiciously. Organizes continuous training for staff on new cleaning techniques. Collaborates with maintenance and engineering departments to resolve technical issues.</p><p><strong>Desired Candidate Profile</strong></p><p>Degree Bac+3 in Hotel Management, Hotel Management, Accommodation, or equivalent field.</p><p>Minimum of 5 years of professional experience, including at least 2 years in an equivalent role or within an establishment of the same standing.</p><p>Technical Skills</p><ul><li>Ability to assist the General Housekeeper in the organization and daily follow-up of the Housekeeping department.</li><li>Good command of room control, public areas, and adherence to the establishment's quality standards.</li><li>Ability to follow schedules, assign tasks, and ensure follow-up of cleaning teams.</li><li>Good command of computer tools and hotel software is an asset.</li><li>Good knowledge of LQA (Leading Quality Assurance) standards and ability to ensure their daily application to guarantee service excellence.</li><li>Solid command of hotel management systems (PMS), knowledge of Opera Cloud is an asset.</li></ul><p>Personal Qualities</p><ul><li>Excellent organizational skills, rigor, and constant attention to detail, with particular attention to maintaining quality and excellence standards.</li><li>Excellent service orientation and strong customer focus.</li><li>Responsiveness and ability to manage priorities in a dynamic environment.</li><li>Team spirit, autonomy, and initiative-taking ability.</li><li>Excellent communication and coordination skills with different hotel departments.</li></ul><p>Languages</p><ul><li>Excellent command of French and English, both oral and written.</li><li>Proficiency in a third language is an asset.</li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: As part of our team expansion, we are seeking a Senior DevOps Consultant to support our clients in modernizing their infrastructures and industrializing their development and deployment processes. You will primarily work on Private Cloud, On-Premise, and Hybrid environments, with the goal of improving the reliability, security, automation, and performance of the platforms. Your responsibilities will include: Supporting teams in adopting and improving DevOps and GitOps practices; designing, deploying, and maintaining robust and secure CI/CD pipelines (Jenkins, GitLab CI, Azure DevOps); and automating deployment, configuration, and operations processes using Ansible, Terraform, ArgoCD, or Flux. Design and administer infrastructures using the Infrastructure as Code (IaC) approach. Deploy, administer, and optimize containerization and orchestration platforms (Docker, Kubernetes, Helm). Participate in the design, deployment, and operation of private cloud, on-premises, and hybrid environments. Implement monitoring, supervision, and observability solutions (Prometheus, Grafana). Contribute to infrastructure security (secret management, IAM, HashiCorp Vault, Azure Key Vault, OPA). Analyze and resolve complex incidents, track corrective actions, and contribute to continuous improvement. Support technical teams in disseminating DevOps best practices and automation methodologies.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in Computer Science or equivalent. Minimum 5 years of experience on DevOps projects. Solid experience with Private Cloud, On-Premise, or Hybrid environments. Strong command of Linux systems (Red Hat, Ubuntu) and Windows Server. Excellent command of Docker, Kubernetes, Helm, and Docker Compose. Proficiency with CI/CD tools: Jenkins, GitLab CI, Azure DevOps. Significant experience with Terraform, Ansible, and GitOps practices (ArgoCD, Flux). Good scripting skills (Python, Bash, PowerShell, or Go). Knowledge of SQL and NoSQL databases. Experience with monitoring solutions (Prometheus, Grafana) and platform security. Experience with a public cloud (AWS, Azure, or GCP) is an asset, but expertise in Private Cloud and On-Premise infrastructures is essential. The following certifications will be appreciated: Kubernetes (CKA), Docker, Azure DevOps Engineer, AWS Solutions Architect. Any certification related to DevOps practices or infrastructure automation.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: As part of our team expansion, we are seeking a Senior DevOps Consultant to support our clients in modernizing their infrastructures and industrializing their development and deployment processes. You will primarily work on Private Cloud, On-Premise, and Hybrid environments, with the goal of improving the reliability, security, automation, and performance of the platforms.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b><br></b></font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Your responsibilities:</b></font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting teams in adopting and improving DevOps and GitOps practices.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, deploy and maintain robust and secure CI/CD pipelines (Jenkins, GitLab CI, Azure DevOps).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Automate deployment, configuration and operation processes using Ansible, Terraform, ArgoCD or Flux.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design and administer infrastructures via the Infrastructure as Code (IaC) approach.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Deploy, administer and optimize containerization and orchestration platforms (Docker, Kubernetes, Helm).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the design, deployment and operation of Private Cloud, On-Premise and Hybrid environments.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement supervision, monitoring and observability solutions (Prometheus, Grafana).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in securing infrastructures (secrets management, IAM, HashiCorp Vault, Azure Key Vault, OPA).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze and resolve complex incidents, monitor corrective actions and contribute to continuous improvement.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting technical teams in disseminating DevOps best practices and automation approaches.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (or equivalent) in Computer Science. Minimum 5 years of experience on DevOps projects. Solid experience with Private Cloud, On-Premise, or Hybrid environments. Strong command of Linux (Red Hat, Ubuntu) and Windows Server systems. Excellent command of Docker, Kubernetes, Helm, and Docker Compose. Proficiency with CI/CD tools: Jenkins, GitLab CI, Azure DevOps. Significant experience with Terraform, Ansible, and GitOps practices (ArgoCD, Flux). Good scripting skills (Python, Bash, PowerShell, or Go). Knowledge of SQL and NoSQL databases. Experience with monitoring solutions (Prometheus, Grafana) and platform security. Experience with a public cloud (AWS, Azure, or GCP) is an asset, but expertise in Private Cloud and On-Premise infrastructures is essential. The following certifications will be appreciated: Kubernetes (CKA), Docker, Azure DevOps Engineer, AWS Solutions Architect. Any certification related to DevOps practices or infrastructure automation.</font></font></p>
<p>You want to design high-impact change strategies and support companies in their in-depth transformations? Intervene in the context of Business Transformation & Change Management projects, within the Human Resources & Transformation Business Unit, specializing in the transformation of HR departments, with clients in various sectors of activity (banking, energy, transport, public sector, retail, etc.). As a consultant, you will intervene with major clients on high-impact strategic and operational projects, whether digital, organizational, cultural or technical, such as: Business Transformation Strategic Plan: define new operational models, analyze disruptions and develop strategic plans. Reorganizations: carry out organizational diagnostics, design new structures and support social issues. Operational Performance: deploy optimization and efficiency strategies, cost reduction. Post-Merger Integration: prepare and manage merger, carve-out or dismantling projects, from identifying risks/opportunities to deployment (organization, leadership, culture). Governance: implement governance models optimizing decision chains. Change Management Audit: carry out maturity and change impact diagnostics. Strategic Plan: develop support strategies adapted to the client's context. Communication: design and manage communication and engagement mechanisms. Coaching & Training: support managers in their transformation posture (coaching, workshops, co-development) and leaders in their sponsorship of transformation programs. Monitoring: manage, measure and anchor results over time. You will also be involved in the internal life of the firm, around different topics: The development or strengthening of our offers / decrypting current innovations and issues. The development of new opportunities through responses to calls for tenders and commercial proposals. The team's publication policy (writing articles, presenting sector-specific decrypts, studies, white papers, etc.).</p><p><strong>Desired Candidate Profile</strong></p><p>Graduate of a major engineering school or business school, you ideally have 3 to 5 years of successful experience in consulting or organizational transformation. You have an appetite for issues related to data and AI, the ability to quickly develop skills in these areas and are enthusiastic about the idea of supporting our clients in seizing opportunities. </p>
<p><strong>Position Overview</strong><br>The Software Business Unit (SWBU) leads the development, commercialization, and management of Stellantis software products and connected services. The organization focuses on delivering innovative digital experiences, driving customer satisfaction, and generating sustainable recurring revenue across brands and markets. The Business Unit Management Enlarged Europe and Middle East Africa (BMEE) team is responsible for driving the overall commercial performance of Stellantis Connected Services across the Enlarged Europe and Middle East & Africa regions. For each connected service, BMEE defines and executes the commercial strategy, ensures its deployment across the different regions for all targeted brands/markets, and continuously monitors sales performance to identify opportunities and draw corrective action plans when required. Within BMEE, the Brand Account Manager Assistant (Supplier s Project Manager) supports the Brand Account Manager (STELLANTIS Project Manager) regarding:<br></p><ul><li>Brand Account and portfolio management</li><li>Pricing Management and commercial strategy execution</li><li>Business performance monitoring</li><li>Cross-functional coordination to ensure successful delivery of connected services objectives</li></ul><strong>Key Interfaces / Stakeholders</strong><br>Internal (SWBU / SWX):<br><ul><li>Brand Account Manager</li><li>Business Management Enlarged Europe (BMEE) team</li><li>Software Product Business (SWPM) team</li><li>Operations & customer support (OP4C) team</li><li>SWX Finance team</li></ul>Brands & Regions:<br><ul><li>Brand representatives in EMEA markets</li><li>Brand marketing, sales, and connected services teams</li></ul><strong>Required Qualifications & Experience</strong><br>First professional experience (internship or initial role) in business management, pricing, marketing, consulting, or project coordination. Strong interest in connected services, digital products, data-driven business models and the automotive industry. Fluency in English (written and spoken) is mandatory.<br><strong>Key Competencies & Skills</strong><br><ul><li>Strong analytical skills with the ability to structure and interpret business data and KPIs.</li><li>Good understanding of commercial performance drivers and pricing principles.</li><li>Ability to work in a cross-functional and multicultural environment.</li><li>Structured, detail-oriented, and reliable, with strong follow-up capabilities.</li><li>Clear and professional communication skills, both written and oral.</li><li>Proactive mindset and willingness to learn in a fast-evolving business context.</li></ul><strong>Nice-to-have / Additional Assets</strong><br><ul><li>Exposure to the automotive, digital, or subscription-based services environment.</li><li>Initial experience with benchmarking or competitive analysis.</li><li>Knowledge of tools used for reporting, business performance monitoring, or data analysis</li><li>Additional European language(s) would be considered a plus.</li></ul><p></p><p><strong>Desired Candidate Profile</strong></p><p>Master s degree (Bac+5) in Marketing / Business. Strong interest in connected services, digital products, data-driven business models, and the automotive industry. Experience: 1 to 3 years of experience. First professional experience (internship or initial role) in business management, pricing, marketing, consulting, or project coordination. Required Skills: Fluency in English (written and spoken) is mandatory. Strong analytical skills with the ability to structure and interpret business data and KPIs. Good understanding of commercial performance drivers and pricing principles. Ability to work in a cross-functional and multicultural environment. Structured, detail-oriented, and reliable, with strong follow-up capabilities. Clear and professional communication skills, both written and oral. Proactive mindset and willingness to learn in a fast-evolving business context. Nice-to-have / Additional Assets: Exposure to the automotive, digital, or subscription-based services environment; initial experience with benchmarking or competitive analysis; knowledge of tools used for reporting, business performance monitoring, or data analysis; additional European language(s) would be considered a plus.</p>
<p>1. Position Overview The Software Business Unit (SWBU) leads the development, commercialization, and management of Stellantis software products and connected services. The organization focuses on delivering innovative digital experiences, driving customer satisfaction, and generating sustainable recurring revenue across brands and markets. The Business Unit Management Enlarged Europe and Middle East Africa (BMEE) team is responsible for driving the overall commercial performance of Stellantis Connected Services across the Enlarged Europe and Middle East & Africa regions. For each connected service, BMEE defines and executes the commercial strategy, ensures its deployment across the different regions for all targeted brands/markets, and continuously monitors sales performance to identify opportunities and draw corrective action plans when required. Within BMEE, the Brand Account Manager Assistant (Supplier s Project Manager) supports the Brand Account Manager (STELLANTIS Project Manager) regarding:</p><p>Brand Account and portfolio management</p><p>Pricing Management and commercial strategy execution</p><p>Business performance monitoring</p><p>Cross-functional coordination to ensure successful delivery of connected services objectives</p><p>2. Key Interfaces / Stakeholders</p><p>Internal (SWBU / SWX):</p><ul><li>Brand Account Manager</li><li>Business Management Enlarged Europe (BMEE) team</li><li>Software Product Business (SWPM) team</li><li>Operations & customer support (OP4C) team</li><li>SWX Finance team</li></ul><p>Brands & Regions:</p><ul><li>Brand representatives in EMEA markets</li><li>Brand marketing, sales, and connected services teams</li></ul><p>3. Required Qualifications & Experience</p><ul><li>First professional experience (internship or initial role) in business management, pricing, marketing, consulting, or project coordination.</li><li>Strong interest in connected services, digital products, data-driven business models and the automotive industry.</li><li>Fluency in English (written and spoken) is mandatory.</li></ul><p>4. Key Competencies & Skills</p><ul><li>Strong analytical skills with the ability to structure and interpret business data and KPIs.</li><li>Good understanding of commercial performance drivers and pricing principles.</li><li>Ability to work in a cross-functional and multicultural environment.</li><li>Structured, detail-oriented, and reliable, with strong follow-up capabilities.</li><li>Clear and professional communication skills, both written and oral.</li><li>Proactive mindset and willingness to learn in a fast-evolving business context.</li></ul><p>5. Nice-to-have / Additional Assets</p><ul><li>Exposure to the automotive, digital, or subscription-based services environment.</li><li>Initial experience with benchmarking or competitive analysis.</li><li>Knowledge of tools used for reporting, business performance monitoring, or data analysis</li><li>Additional European language(s) would be considered a plus.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Profile Required: Master s degree (Bac+5) in Marketing / Business. Strong interest in connected services, digital products, data-driven business models, and the automotive industry. Experience: 1 to 3 years of experience. First professional experience (internship or initial role) in business management, pricing, marketing, consulting, or project coordination. Required Skills: Fluency in English (written and spoken) is mandatory. Strong analytical skills with the ability to structure and interpret business data and KPIs. Good understanding of commercial performance drivers and pricing principles. Ability to work in a cross-functional and multicultural environment. Structured, detail-oriented, and reliable, with strong follow-up capabilities. Clear and professional communication skills, both written and oral. Proactive mindset and willingness to learn in a fast-evolving business context. Nice-to-have / Additional Assets: Exposure to the automotive, digital, or subscription-based services environment; initial experience with benchmarking or competitive analysis; knowledge of tools used for reporting, business performance monitoring, or data analysis; additional European language(s) would be considered a plus.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Finalité de la fonction:</strong></p><br><p>Assurer le pilotage opérationnel et accompagner les managers d’une unité managériale pour répondre aux objectifs fixés par la maison-mère et ASM.</p><br><p><span><strong> Activités Principales:</strong></span></p><br><p><strong> Management d’équipe : </strong></p><br><ul><li> Fixe les objectifs des managers à travers des entretiens formalisés</li><li>Evalue les performances des managers (techniques, commerciales, qualitatives, comportementales)</li><li>Contrôle l’adhérence au planning des managers</li><li>Analyse avec les managers les performances individuelles des collaborateurs de son UM (techniques, commerciales, qualitatives, comportementales) et contrôle la mise en place des plans d’actions d’amélioration</li><li>Selon les périmètres, définit les niveaux de délégation et pouvoirs</li></ul><p><strong> Pilotage d’activité : </strong></p><br><ul><li>Traduit les objectifs de l’unité managériale en programmes d’actions détaillés</li><li>Accompagne les managers dans la définition de la stratégie et du planning de traitement des activités </li><li>Définit et met en œuvre l’organisation de travail de l’unité managériale et les responsabilités des managers </li><li>Gère selon les périmètres la capacité de production de l’UM et identifie les risques de rupture de charge de l’équipe</li><li>Pilote les KPI de l’UM et s’assure de leur appropriation à tous les niveaux de son UM </li></ul><p><strong>Interface avec le support aux opérations :</strong></p><br><ul><li>Selon les périmètres, propose des évolutions organisationnelles pour son UM au responsable opérationnel (et au directeur de filière sur certains périmètres) et les met en œuvre avec l’hypervision</li><li>Anime des points de coordination avec les équipes métier, qualité et hypervision (congé, planning des contrôles…)</li><li>Alerte l’hypervision en cas d’anomalies </li></ul><p><strong> Reporting et relations avec les maisons-mères : </strong></p><br><ul><li>Constitue le relais d’information ascendante et descendante avec sa hiérarchie et la direction générale ASM</li><li>Remonte à sa hiérarchie un reporting d’activité et les points d’avancement des plans d’actions </li><li>Participe à certains comités opérationnels avec les maisons-mères (atteinte des effectifs, déploiement des outils) </li></ul><p><strong> Gestion des chantiers transverses : </strong></p><br><ul><li>Est force de proposition pour identifier des pistes d’amélioration (processus métier, argumentaire, formation)</li><li>Participe à des chantiers organisationnels internes (projets d’amélioration continue)</li><li>Représente son périmètre dans divers comités et/ou événements</li><li>Selon les périmètres, coanime en tant que formateur occasionnel des formations </li></ul><p><strong>Compétences techniques/fonctionnelles:</strong></p><br><ul><li>Connaissance du domaine des assurances</li><li>Connaissance de la gestion d’un centre de relation client</li><li>Connaissance des outils de bureautique</li></ul><p><strong>Compétences transversales:</strong></p><br><ul><li>Orientation client</li><li>Capacité d'influence / communication</li><li>Courage et intégrité</li><li>Esprit d’équipe</li></ul><span><strong>Profil recherché :</strong></span><p><span>De formation supérieure de <strong>Bac + 4/ 5</strong> avec une <strong>spécialisation en Management</strong>, <strong>vous avez 4 ans d’expérience dans un poste similaire ( chef de plateau ,Responsable d'activité.</strong>..) :</span></p><br><ul><li>Maîtrisez les fondamentaux de management et de l'encadrement de grandes équipes,</li><li>Posséder une expérience dans un poste similaire (Chef de projet, Responsable Opérationnel d'activité, Chef de plateau...) en centre de relation client de <strong>minimum</strong> 4 ans.</li><li>Avez une capacité à avoir une vision de l'ensemble des enjeux de la direction et y faire adhérer vos équipes,</li><li>Avez une capacité à agir dans un environnement complexe et à coordonner des actions stratégiques,</li><li>Êtes autonome et pragmatique,</li><li>Avez l’esprit du détail, d’analyse, de synthèse et d’anticipation,</li><li>Avez un sens des responsabilités aigu et un esprit d’équipe,</li><li>Avez une excellente faculté d’écoute et de communication,</li><li>Maîtrisez parfaitement la langue française.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Job Purpose</b> <br><ul><li>To act as the focal point for customers/Agents/GSAs in terms of product and services inquiries, complaints, flight alerts and disruptions across the entire network. </li><li>Assists in monitoring systems, identifies and resolves problems and supports in executing action plans to increase sales and enhance customers’ experience ensuring productivity is in line with set measures and company’s adopted policies and procedures.</li></ul><br><b>Key Result Responsibilities</b> <br><ol><li>Acts as the first contact for customers/travel agents/GSAs with respect to inquiries, information, different types of requests, complaints, etc. and ensures all communication and exchanged information are in line with Company’s standards. </li><li>Supports the Contact Center teams by responding to inquiries raised from different channels such as: calls, website, email, social media, online chat and messaging applications.</li><li>Assesses customers’/travel agents’ needs and channels them in the right direction ensuring timely and satisfactory closures of their cases. Follows up with customers/travel agents and internal departments as necessary.</li><li>Provides accurate information about products and services including policies, tickets, reservation, ancillaries, onboard products and services.</li><li>Assists in handling special class bookings related to FAM trips, barter tickets, incentives, complimentary tickets as per the agreed policies and procedures and coordinates with all stakeholders to take the necessary approvals and validations.</li><li>Supports travel agents on system related matters including activation/deactivation of accounts, creation of users, password resets, etc. Coordinates with the relevant stakeholders and escalates any issues as and when necessary.</li><li>Assists in handling delayed, cancelled and disrupted flights cases, in a timely and professional manner in terms of connection inquiries, availability of alternate flights, and hotel accommodation for long transits. Coordinates with Operations/Dispatch on necessary changes and approvals.</li><li>Assists in sending flight disruption alerts and notifications to customers and all stakeholders using SMS and email alerts; rectifies misconnections in case of cancellations, delays and early departures by coordinating with Operations/Transfer Desk.</li><li>Develops/maintains effective and good relationships with other departments and stakeholders to ensure their support when needed. </li><li>Keeps abreast with market trends in sales and customer services; conducts customer surveys as needed and recommends implementations to improve performance and enhance customers’ experience.</li><li>Performs any additional responsibilities as advised by the Supervisor/Line Manager.</li></ol><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li>High School/Diploma or equivalent; Bachelor degree in a related stream is preferred.</li><li>Capable of using technology systems and tools; proficient in Microsoft Office.</li><li>Fluent in English, Frensh & Arabic </li></ul><br><b>Work Experience</b> <br><ul><li>2+ years of related working experience in a similar role in customer service or support in any service industry, preferably in aviation.</li><li>Possesses effective communication skills.</li><li>Cost-oriented, possesses effective persuasive and problem-solving skills.</li><li>Employs technical expertise and interpersonal relations to execute new initiatives and achieve objectives.</li><li>Capable of understanding customers’ needs and directing them in the right channel.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Ability to work for long hours and under pressure.</li><li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul><br><br> </div>
<p><b>Description</b></p><p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events. RESPONSIBILITIES: Represent Aspen through achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p>What we look for in candidates</p><p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p>Requirements</p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory) Three (0-3) in Medical Representative, Key Account Manager or Similar One (1) preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p><p>Work Level</p><p>Skilled</p><p>Job Type</p><p>Permanent</p><p>Salary</p><p>Market Related</p><p>EE Position</p><p>No</p><p>Location</p><p>Rabat</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory) Three (0-3) in Medical Representative, Key Account Manager or Similar One (1) preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>BTechnologie</strong> is characterized by a corporate culture primarily driven by <strong>organization</strong>, where rigor, reliability and operational efficiency are key drivers of performance. This structured environment is strengthened by a strong <strong>collaborative</strong> dimension, promoting team spirit, quality relationships and supportive leadership. The company also embraces a culture of <strong>performance and challenge</strong>, with a clear focus on results and excellence. Complementing these strengths, an <strong>innovative</strong> mindset brings openness to change and continuous improvement.
</p><br><br>
<br> Job : <p>About the mission:</p><br><br><br><p>As part of strengthening its Cyber Expertise team, our client, a major player in telecommunications, is looking for a B2B Cybersecurity Governance Consultant.</p><br><br><p>You will join a team responsible for cybersecurity governance with Major Account clients. This mission is primarily functional: it is not a technical SOC or cybersecurity expert position, but a role of interface, consulting, and governance.</p><br><br><p>You will be the point of contact for sales and operational teams to respond to client requests regarding cybersecurity, compliance, and business continuity.</p><br><br><br><p>Your missions: </p><br><br><br><ul><li>Ensure the writing, updating, and continuous improvement of cybersecurity documentation (Business Continuity Plan, Disaster Recovery Plan, security reports, procedures, methods, etc.).</li><li>Respond to security questionnaires, tenders, audits, and requests from Major Account clients.</li><li>Be the preferred contact for CISOs and client teams on cybersecurity governance topics.</li><li>Understand client environments and business challenges to provide appropriate responses.</li><li>Participate in the definition and industrialization of response processes (process digitalization, Jira, knowledge base, etc.).</li><li>Maintain and enrich a documentary base centralizing questions/answers and security standards.</li><li>Participate in the improvement of the security indicator catalog and the materials used in security committees.</li><li>Conduct risk analyses and contribute to security audits.</li><li>Ensure compliance with regulatory and normative requirements (GDPR, DORA, NIS2, ISO 27001...).</li><li>Contribute to the design and improvement of an AI agent to automate responses to security questionnaires.<br> </li></ul> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><ul><li>We are primarily looking for a functional profile, capable of understanding cybersecurity issues without being a technical SOC expert.</li><li>You have, among other things:</li><li>Experience in cybersecurity governance or GRC.</li><li>Excellent writing skills.</li><li>Strong interpersonal skills and communication adapted to high-level contacts (CISOs, Major Account clients).</li><li>A good understanding of complex environments and IT ecosystems.</li><li>Ability to formalize methods, procedures, and reference documents.</li><li>A culture of processes and continuous improvement.</li><li>Good knowledge of regulations and standards:</li><li>GDPR</li><li>DORA</li><li>NIS2</li><li>ISO 27001</li><li>Knowledge of telecom networks and operator environments is highly appreciated.</li><li>Experience with a telecom operator is a real asset.</li><li>Expected skills</li><li>Technical</li><li>Cybersecurity Governance</li><li>Risk Management</li><li>Regulatory Compliance</li><li>ISO 27001</li><li>GDPR</li><li>DORA</li><li>NIS2</li><li>Operator Networks</li><li>Telecommunications</li><li>Process digitalization (Jira or equivalent)</li><li>Personal qualities</li><li>Rigor (+++)</li><li>Autonomy</li><li>Curiosity</li><li>Analytical thinking</li><li>Excellent writing skills</li><li>Customer service orientation</li><li>Ability to manage multiple requests simultaneously</li><li>Continuous improvement mindset</li></ul><p><strong>The ideal profile:</strong></p><br><br><p>You work or have worked for a telecom operator or in a similar B2B environment, and you enjoy tasks where communication, writing, governance, and client relations are at the heart of your daily work.</p><br><br><p>You know how to transform complex subjects into clear, structured responses tailored to the expectations of both clients and internal teams.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What we look for in candidates</h2><p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><h2>EDUCATION QUALIFICATIONS AND EXPERIENCE:</h2><ul><li>Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory)</li><li>Three (0-3) in Medical Representative, Key Account Manager or Similar</li><li>One (1) preferably in Pharmaceuticals</li></ul><h2>TECHNICAL SKILLS:</h2><ul><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li></ul><h2>KEY ATTRIBUTES:</h2><ul><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li></ul><h2>ASPEN COMPETENCIES:</h2><ul><li>BUSINESS Foster Consumer & Customer Commitment Makes Good Decision</li><li>PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change</li><li>SELF Continuously Grow & Develop Contribute Special Expertise</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p><strong>Mission:</strong><br>Reporting to the Regional Directorate, you will be responsible for selling and promoting offers and services while actively developing the client portfolio through prospecting and customer loyalty actions.<br> </p><br><br><p><strong>Responsibilities:</strong><br>• Sell offers and services<br>• Achieve set commercial objectives<br>• Conduct telephone and door-to-door prospecting actions<br>• Welcome customers in agencies and provide personalized advice<br>• Handle complaints and ensure follow-up of customer files<br>• Ensure customer retention<br>• Comply with reception standards and waiting times<br>• Participate in commercial and promotional campaigns<br>• Provide field information for improving offers<br> </p><br><br> <br> <br> Required profile : <p><strong>Required Skills:</strong><br>• Dynamic, persistent, and results-oriented<br>• Excellent interpersonal and customer relationship skills<br>• Ability to convince and negotiate<br>• Good organization and autonomy<br>• Team spirit and sense of responsibility<br>• Proficiency in computer and CRM tools<br> </p><br><br><p><strong>Profile sought:</strong><br>• Age: 30 years maximum<br>• Education: Bac+2 (2 years of higher education) or more in sales, marketing, sales techniques, or equivalent<br>• Experience: Experience in sales or customer relations desired<br> </p><br><br><p><strong>Cities concerned:</strong><br>Agadir ; Ain Taoujdate ; Ait Melloul ; Ait Ourir ; Al Hoceima ; Amizmiz ; Arfoud ; Azilal ; Ben Ahmed ; Ben Guerir ; Ben Taib ; Beni Mellal ; Berkane ; Biougra ; Bni Ansar ; Bouarfa ; Dakhla ; Driouch ; El Aioun ; El Jadida ; El Kelaâ des Sraghna ; Errachidia ; Essaouira ; Fès ; Figuig ; Fnideq ; Guelmim ; Ifrane ; Imouzzer Kandar ; Inezegan ; Kasba Tadla; Khémisset ; Khénifra ; Khmiss Zemamra ; Khouribga ; Laayoune ; Larache ; Lqliaa ; M'Diq ; Marrakech ; Nador ; Ouarzazate ; Ouezzane ; Oujda ; Oulmes; Safi ; Settat ; Sidi Bennour ; Sidi Ifni; Sidi Yahya El Gharb ; Souk El Arbaa ; Tafraout ; Tahannaout ; Tahla ; Tan Tan ; Tanger ; Taroudant ; Taza ; Tétouan ; Tiflet ; Tiznit ; Youssoufia<br> </p><br><br> <br><br> </div>
<p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>To ensure the daily administrative, financial, and accounting management of the company, support management in monitoring construction sites (quotes, invoicing, debt collection) and in preparing tender documents, in order to guarantee the smooth daily operation of KOA and the reliability of its management information.</p><br><br><p><u><strong>Administrative Management</strong></u></p><br><br><ul><li>Answering phone calls and managing mail, emails, and filing (paper and digital)</li><li>Writing and formatting letters, reports, and commercial documents</li><li>Monitoring contracts (decennial and professional liability insurance, vehicles, premises) and renewal deadlines</li><li>Personnel administration: employee files, CNSS declarations, tracking of leave and absences, preparation of variable payroll elements for the accountant</li><li>Monitoring medical visits and PPE distribution in coordination with the site teams</li></ul><p><u><strong>Financial and Accounting Management</strong></u></p><br><br><ul><li>Issuing and sending customer invoices; monitoring work progress reports and retention guarantees</li><li>Monitoring payments and customer reminders (debt collection); maintaining a receivables spreadsheet</li><li>Checking and paying supplier invoices in coordination with the purchasing manager</li><li>Cash flow monitoring: bank reconciliations, monthly cash flow forecasts</li><li>Preparing and sending accounting documents to the accountant; monitoring tax declarations (VAT, corporate tax, income tax) within deadlines</li><li>Monitoring expense reports and petty cash</li></ul><p><u><strong>Commercial and Site Support</strong></u></p><br><br><ul><li>Formatting quotes based on technical information provided by management or the team leader</li><li>Preparing and monitoring administrative tender files (tax and social certificates, references, guarantees)</li><li>Opening and maintaining construction site files: customer orders, acceptance certificates, as-built files if applicable</li><li>Updating the construction site monitoring spreadsheet (schedule, invoicing, profit margin) for management</li></ul> <br> <br> Required profile : <p>Master's degree (Bac+5) in management, accounting, or executive assistance </p><br><br><p>Minimum of 3 years of experience in a similar role, ideally in an SME in the construction, industrial, or technical services sector</p><br><br>Skills<ul><li>Proficiency in office software (advanced Excel essential, Word, email)</li><li>Solid understanding of general accounting and cash flow management</li><li>Knowledge of Moroccan social and tax obligations (CNSS, VAT, income tax)</li><li>Professional writing skills in French; oral and written Arabic is necessary for administrative exchanges</li><li>Knowledge of the construction sector (work progress reports, retention guarantees, public contracts) is a strong asset</li></ul>Personal Qualities<ul><li>Rigor and organizational skills; strict adherence to deadlines</li><li>Discretion and confidentiality (financial and social data)</li><li>Versatility and autonomy in a small, growing structure</li><li>Good interpersonal skills with various stakeholders (clients, suppliers, administrations)</li></ul> <br><br> </div>
<p>Diagnose and repair electrical faults in rooms, public areas, and technical zones. Install new electrical equipment and systems as required by the department. Control the compliance of installations with current safety standards. Read and interpret electrical schematics and technical plans. Keep intervention reports and maintenance logs up to date. Coordinate electrical work with external providers when necessary. Intervene quickly in case of breakdown or malfunction report. Perform daily technical rounds to prevent anomalies. Implement actions to reduce energy consumption. Manage spare parts inventory and anticipate supply needs. Collaborate with other technicians to ensure the overall maintenance of the hotel. Apply Accor/Fairmont procedures regarding hygiene, safety, and quality. Participate in internal audits and continuous technical training. Represent the professional and upscale image of the Fairmont brand through the quality of its interventions.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma in electrical engineering, electromechanics, industrial maintenance, or equivalent field. First professional experience in electricity, technical maintenance, or electrical engineering, ideally acquired within a hotel establishment or similar environment.</p><ul><li><strong>Technical Skills:</strong> Excellent command of low-voltage electrical installations, electrical equipment, and electrical distribution systems in a hotel establishment. Good command of installation, preventive and corrective maintenance, troubleshooting, and repair operations for electrical equipment and installations. Ability to read and interpret electrical schematics, technical plans, and maintenance documents. Good command of the use of electrical measurement and diagnostic devices, as well as the tools and equipment necessary for interventions. Knowledge of electrical systems related to hotel equipment and installations, particularly lighting, electrical panels, sockets and power supplies, technical equipment, generator sets, and backup systems. Knowledge of preventive maintenance principles and ability to identify breakdown risks to ensure the continuity of operations. Ability to intervene quickly and effectively in case of breakdown or incident, while limiting the impact on the customer experience and comfort.</li><li><strong>Personal Qualities:</strong> Excellent analytical, diagnostic, and technical problem-solving skills. Responsiveness, availability, and ability to effectively manage emergency situations and priority interventions. Autonomy, initiative, and ability to make appropriate decisions in compliance with establishment procedures and standards.</li><li><strong>Languages:</strong> Good command of French, both oral and written. Command of English is an asset.</li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Do you want to design high-impact change strategies and support companies in their profound transformations? Join our Business Transformation & Change Management projects within the Human Resources & Transformation Business Unit, specializing in the transformation of HR departments, working with clients in a variety of sectors (banking, energy, transportation, public sector, retail, etc.). As a consultant, you will work with key accounts on high-impact strategic and operational projects, whether digital, organizational, cultural, or business-related, such as: Business Transformation Strategic Plan: defining new operational models, analyzing disruptions, and developing strategic plans. Reorganizations: conducting organizational diagnostics, designing new structures, and addressing social challenges. Operational Performance: deploying optimization and efficiency strategies, and reducing costs. Post-Merger Integration: Prepare and manage merger, carve-out, or dismantling projects, from risk/opportunity identification to deployment (organization, leadership, culture). Governance: Implement governance models that optimize decision-making processes. Change Management Audit: Conduct maturity and impact assessments of change. Strategic Plan: Develop support strategies tailored to the client's context. Communication: Design and lead communication and engagement initiatives. Coaching & Training: Support managers in their transformation approach (coaching, workshops, co-development) and leaders in sponsoring transformation programs. Monitoring: Manage, measure, and sustain results over time. You will also be involved in the firm's internal activities, focusing on various topics: Developing or strengthening our offerings / analyzing innovations and current challenges. Developing new opportunities through responses to calls for tenders and commercial proposals. The team's publication policy (writing articles, presenting sector-specific analyses, studies, white papers, etc.).</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A graduate of a top engineering or business school, you ideally have 3-5 years of successful experience in consulting or organizational transformation. You have a strong interest in data and AI challenges, the ability to quickly develop expertise in these areas, and are enthusiastic about helping our clients seize opportunities. Are you curious and enjoy teamwork? Are you known for your analytical skills? Do you want to join a dynamic and motivating professional environment? Do you share our values of excellence, entrepreneurship, innovation, sharing, kindness, and work-life balance? Are you fluent in French and English in a professional context? Then join us!</font></font></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Do you want to design high-impact change strategies and support companies in their profound transformations? Join our Business Transformation & Change Management projects within the Human Resources & Transformation Business Unit, specializing in the transformation of HR departments, working with clients in a variety of sectors (banking, energy, transportation, public sector, retail, etc.). As a consultant, you will work with key accounts on high-impact strategic and operational projects, whether digital, organizational, cultural, or business-related, such as: Business Transformation Strategic Plan: defining new operational models, analyzing disruptions, and developing strategic plans. Reorganizations: conducting organizational diagnostics, designing new structures, and addressing social challenges. Operational Performance: deploying optimization and efficiency strategies, and reducing costs. Post-Merger Integration: Prepare and manage merger, carve-out, or dismantling projects, from risk/opportunity identification to deployment (organization, leadership, culture). Governance: Implement governance models that optimize decision-making processes. Change Management Audit: Conduct maturity and impact assessments of change. Strategic Plan: Develop support strategies tailored to the client's context. Communication: Design and lead communication and engagement initiatives. Coaching & Training: Support managers in their transformation approach (coaching, workshops, co-development) and leaders in sponsoring transformation programs. Monitoring: Manage, measure, and sustain results over time. You will also be involved in the firm's internal activities, focusing on various topics: Developing or strengthening our offerings / analyzing innovations and current challenges. Developing new opportunities through responses to calls for tenders and commercial proposals. The team's publication policy (writing articles, presenting sector-specific analyses, studies, white papers, etc.).</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A graduate of a top engineering or business school, you ideally have 3-5 years of successful experience in consulting or organizational transformation. You have a strong interest in data and AI challenges, the ability to quickly develop expertise in these areas, and are enthusiastic about helping our clients seize opportunities. Are you curious and enjoy teamwork? Are you known for your analytical skills? Do you want to join a dynamic and motivating professional environment? Do you share our values of excellence, entrepreneurship, innovation, sharing, kindness, and work-life balance? Are you fluent in French and English in a professional context? Then join us!</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We're looking for a Project Manager to join our team on a temporary contract basis in Agadir-Ida-Outanane, Morocco. In this role, you will be responsible for planning, executing, and closing projects while ensuring they are delivered on time:</p><p>Procurement and HSE process follow up to secure right equipment for trial development and adequate facilities in line with company policy.</p><p>Budget delivery within operation, planning, people management and 3er parties</p><p>Small and large CaPex portfolio management: Study a demand/project under an OpEx (Sig Sigma) methodology showing that the proposed solution will generate improvements/benefits at the areas where will be develop.</p><p>Create, follow and close of demands/projects in PPM Capex tool.</p><p>Arrange different meetings with stakeholders, project team, engineering, to align project s specifications, actions to be taken, prioritization tasks, risks assessment, deadlines set at the planification.</p><p>Develop a deep collaboration with procurement, creating different Tenders (RFP) to settle comparative tables and determine best contractor or supplier closer to our objective cost and Syngenta Standards.</p><p>Generate, follow, and close Purchase Orders in Sap Ariba.</p><p>Make an efficient yearly cost control of invoices received having a real time knowledge of the cost charged.</p><p>Keep tracking of the schedule agreed in different project and create action or rise concerns about possible time deviations or gains.</p><p>Tracking construction/activity licenses, permits or mandatory regulations with city council or public administration to carry on the project under correct legislation.</p><p>Set and tracking HSE Syngenta & Legal requirements. Work with HSE department to achieve Goal Zero.</p><p>Update of Asset List if necessary, with disposal or transfer asset processes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven expertise in project planning, scheduling, and resource allocation</li><li>Strong proficiency with project management tools</li><li>Excellent stakeholder management and communication skills (written and verbal)</li><li>Strong problem-solving abilities and analytical thinking</li><li>Proven track record of leading teams and managing multiple projects simultaneously</li><li>Solid understanding of project lifecycle management and quality assurance principles</li><li>Time management skills and ability to prioritize competing demands</li><li>Knowledge of project management best practices and continuous improvement methodologies</li></ul><p></p></section>