Public relations delegate Jobs in Morocco 2026 - Apply now

0 to 0 years Bayt

Sales Advisor

On-site - Morocco 25 May 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Disty Technologies is driven by a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation are key drivers of success. This dynamic is balanced by a collaborative dimension, promoting trust, empowerment and close managerial support. The company also embraces an innovation culture, encouraging initiative, adaptability and experimentation. Finally, a structured organizational foundation underpins the whole, ensuring process rigor, reliability and operational efficiency. Job : As a Sales Advisor, you will be responsible for selling our product range to IT resellers in the national market. Customer relations will mainly be by telephone (outgoing and incoming calls) and email. You will be responsible for following up, developing, and retaining our customers. In this role, your main responsibilities will be to: <ul><li>Develop your customer portfolio,</li><li>Retain existing customers,</li><li>Promote Disty Technologies' products and services,</li><li>Conduct competitive analysis,</li><li>Ensure the proper implementation of defined commercial policies,</li><li>Report regularly on your activity to your manager.</li></ul> Required profile : With a commercial or general education, you must have successful experience in a sales role, a minimum of 2 years. Your commitment and perseverance, combined with our expertise, will turn your ambitions into achievements and together, allow us to exceed our goals! With good communication skills and tenacity, you show openness and receptiveness. You fully adhere to the company culture which places customer satisfaction as an absolute priority. </div>

0 to 0 years Bayt

Procurement Associate

On-site - Morocco 1 July 2026

Logistics, Supply Chain & Procurement

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Tiered Approach In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby: <ul> <li>Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li>Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li>Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li>Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply. Background and Organizational Context UNDP Morocco Country Programme Document (CPD) for the period 2023 to 2027 Programme will focus on three UNSDCF priority outcome areas:  (a) inclusive economic transformation and sustainability (UNSDCF outcome 1);  (b) inclusion and social protection (UNSDCF outcome 3); and  (c) governance, resilience, and local development (UNSDCF outcome 4).  Using a portfolio approach, wherever possible, UNDP interventions and its financing framework for economic transformation and sustainability will be informed by the engagement with vulnerable groups under the inclusion/social protection outcome area to design appropriate responses. Similarly, interventions under both inclusion/social protection and economic transformation, as well as Goals-related data monitoring, will inform the design of policies and processes to be supported under the governance, resilience, and local development outcome area – to improve the quality of policy coherence and services under the other outcome areas. UNDP is striving to ensure its procurement function and practices are an integral part of UNDP’s competitive advantage as a development partner of choice. This requires placing more attention on strategically integrating procurement at the project design stage, stimulating innovation in specifications and technologies, and adopting more sustainable production and consumption practices that align with UNDPs sustainable development goals.  Sustainable procurement means making sure products, services, and purchases are as sustainable as possible with the lowest environmental impact and most positive social results. In implementing UNDP strategic procurement priorities, Country offices will strive to use flexible methods for high-value/low-risk and timely delivery that meet the needs of its clients and key stakeholders. Position Purpose Under the guidance and direct supervision of the DRR, Operations Manager, or Procurement Specialist, the Procurement Associate provides leadership in execution of procurement services in CO ensuring their effectiveness, transparency, and integrity.   The Procurement Associate supervises and leads the support staff of the CO Procurement Unit.  S/he promotes a client-focused, quality, and results-oriented approach in the Unit.  The Procurement Associate works in close collaboration with Operations, Programme and project teams in the Country Office, Region and UNDP HQ as well as with vendors and Government officials to deliver information, provide advisory support, and resolve complex procurement-related issues.  UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration. Key Duties and Accountabilities 1.) Administer and supportimplementation of innovative and sustainable procurement strategies and policies that are in alignment with principles of fairness, integrity and transparency to achieve best value for money. <ul> <li>Ensure full compliance of procurement activities with UNDP rules, regulations, policies, and strategic priorities through implementation of effective internal controls and proper functioning of UNDP’s client–oriented procurement management system. </li> <li>Elaborate/establish internal procurement Standard Operating Procedures (SOPs), map CO procurement business processes, and assist in managing workflows in Procurement Unit in coordination with supervisor. </li> <li>Conducts research to provide input to the formulation and implementation of the CO contract strategy that includes tendering processes and evaluation, managing the contract and contractor, legal considerations and payment conditions; and strategic procurement that includes sourcing strategy, supplier selection and evaluation, quality management, and cost reduction strategies.   </li> </ul> 2.) Organize procurement processes for CO, projects, and collaborate with other UN Agencies. <ul> <li>Consolidate procurement plans for the office and projects, and monitor their implementation for the country office and projects.</li> <li>Organize procurement processes that include preparation and conduct of RFQ, ITB or RFP, and the receipt and evaluation of quotations, bids or proposals in full compliance with UNDP rules and regulations. </li> <li>Conduct preliminary review of submissions to internal procurement review committees (CAP, RACP and ACP). </li> <li>Prepare Purchase Orders and contracts in and outside e-procurement systems, prepare purchase orders for contracting services, and create vendors and buyer profiles in e-procurement. Implement internal control system that ensures purchase orders are duly prepared, dispatched, and corrected on a timely basis when there are budget check errors or other problems.</li> <li>Implement harmonized procurement services and analyze new opportunities for joint procurement for the UN agencies in line with the UN reform.</li> </ul> 3.)  Implement a sourcing strategy and e-procurement tools to find best values in marketplace and align purchasing strategy to project and CO goals. <ul> <li>Develop and update rosters of suppliers. </li> <li>Implement supplier selection and evaluation.</li> </ul> 4.) Facilitate procurement knowledge building and knowledge sharing in CO, Region and UNDP. <ul> <li>Organize procurement training for operations and project staff.</li> <li>Organize procurement training for vendors on e-procurement modules.</li> <li>Synthesize lessons learned and best practices in procurement.</li> <li>Make sound contributions to knowledge networks and communities of practice.</li> </ul> 5.) Ensures organization of logistical services focusing on achievement of the following results. <ul> <li>Organization of travel including purchase of tickets, DSA calculation, PO preparation; arrangement of shipments; conference facilities arrangements.</li> <li>Timely conducted DSA, travel agencies, vehicle maintenance, hotel and conference facilities surveys.</li> </ul> The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. Supervisory/Managerial Responsibilities: Supervises support staff in Procurement Unit  Requirements: Education <ul> <li>Secondary education is required </li> <li>A university degree (bachelor´s degree) in Business Administration, Public Administration, Finance, Economics or equivalent will be given due consideration, but it is not a requirement.</li> <li>CIPS level 3 is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage.</li> </ul>  Experience, Knowledge, and Skills <ul> <li>Minimum of 7 years (with secondary education) or 4 years (with bachelor’s degree) of relevant progressively responsible administrative experience is required at the national and international level. </li> <li>At least 3 years in managing public sector procurement of goods and services is desired. </li> <li>Experience in the usage of computers and office software packages (MS Word, Excel, etc) and advance knowledge web-based management systems such as ERP is required.</li> <li>Experience in UN/UNDP and/or international multi-lateral organizations and/or emergency, crisis humanitarian, and development context is desired.</li> <li>Experience in contract management, legal considerations, payment conditions, and/or strategic procurement in the marketplace is desired.         </li> <li>Experience in managing medium-sized tendering and evaluation processes is desired.</li> <li>Experience in the public sector procurement of goods and services is desired.</li> </ul> Language requirements   <ul> <li>Fluency in French and Arabic is required.</li> </ul> Expected Demonstration of Competencies Core :  Achieve Results LEVEL 2:  Scale up solutions and simplifies processes, balances speed and accuracy in doing work Think Innovatively LEVEL 2:  Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking  Learn Continuously LEVEL 2:  Go outside comfort zone, learn from others and support their learning Adapt with Agility  LEVEL 2: Adapt processes/approaches to new situations, involve others in change process Act with Determination  LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously Engage and Partner LEVEL 2:  Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships Enable Diversity and Inclusion LEVEL 2:  Facilitate conversations to bridge differences, considers in decision making People Management  UNDP People Management Competencies can be found in the dedicated site.  Cross-Functional & Technical competencies  Thematic Area Name Definition Procurement Sourcing <ul> <li>Ability to find, evaluate and engage suppliers of goods and services </li> </ul> Procurement  Financial Analysis <ul> <li>Knowledge of evaluating businesses, projects, budgets, and other finance related transactions to determine their performance and suitability </li> </ul> Procurement  Procurement Management <ul> <li>The ability to acquire goods, services or works from an outside external source.</li> </ul> Procurement  Stakeholder Management <ul> <li>Ability to work with incomplete information and balance competing interests to create value for all stakeholders</li> </ul> Business Management  Customer Satisfaction/Client Management <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers' needs.</li> <li>Provide inputs to the development of customer service strategy</li> <li>Look for ways to add value beyond clients’ immediate requests</li> <li>Ability to anticipate client’s upcoming needs and concerns</li> </ul> Business Management Risk Management <ul> <li>Identify and organize action around mitigating and proactively managing risks</li> </ul> Business Management Communication <ul> <li>Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels</li> </ul> Keywords Public Sector Procurement and Sourcing Stakeholder management Purchase order and contract monitoring Supplier evaluation Best value for money  Equal opportunity As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.  UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all. Sexual harassment, exploitation, and abuse of authority UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.  Probation For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period. Right to select multiple candidates UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements. Use of AI by candidates Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection Scam alert UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert. #LI-DNI </div>

0 to 0 years Bayt

Procurement Associate

On-site - Morocco 1 July 2026

Logistics, Supply Chain & Procurement

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Tiered Approach In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby: <ul> <li>Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li>Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li>Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li>Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply. Background and Organizational Context UNDP Morocco Country Programme Document (CPD) for the period 2023 to 2027 Programme will focus on three UNSDCF priority outcome areas:  (a) inclusive economic transformation and sustainability (UNSDCF outcome 1);  (b) inclusion and social protection (UNSDCF outcome 3); and  (c) governance, resilience, and local development (UNSDCF outcome 4).  Using a portfolio approach, wherever possible, UNDP interventions and its financing framework for economic transformation and sustainability will be informed by the engagement with vulnerable groups under the inclusion/social protection outcome area to design appropriate responses. Similarly, interventions under both inclusion/social protection and economic transformation, as well as Goals-related data monitoring, will inform the design of policies and processes to be supported under the governance, resilience, and local development outcome area – to improve the quality of policy coherence and services under the other outcome areas. UNDP is striving to ensure its procurement function and practices are an integral part of UNDP’s competitive advantage as a development partner of choice. This requires placing more attention on strategically integrating procurement at the project design stage, stimulating innovation in specifications and technologies, and adopting more sustainable production and consumption practices that align with UNDPs sustainable development goals.  Sustainable procurement means making sure products, services, and purchases are as sustainable as possible with the lowest environmental impact and most positive social results. In implementing UNDP strategic procurement priorities, Country offices will strive to use flexible methods for high-value/low-risk and timely delivery that meet the needs of its clients and key stakeholders. Position Purpose Under the guidance and direct supervision of the DRR, Operations Manager, or Procurement Specialist, the Procurement Associate provides leadership in execution of procurement services in CO ensuring their effectiveness, transparency, and integrity.   The Procurement Associate supervises and leads the support staff of the CO Procurement Unit.  S/he promotes a client-focused, quality, and results-oriented approach in the Unit.  The Procurement Associate works in close collaboration with Operations, Programme and project teams in the Country Office, Region and UNDP HQ as well as with vendors and Government officials to deliver information, provide advisory support, and resolve complex procurement-related issues.  UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration. Key Duties and Accountabilities 1.) Administer and supportimplementation of innovative and sustainable procurement strategies and policies that are in alignment with principles of fairness, integrity and transparency to achieve best value for money. <ul> <li>Ensure full compliance of procurement activities with UNDP rules, regulations, policies, and strategic priorities through implementation of effective internal controls and proper functioning of UNDP’s client–oriented procurement management system. </li> <li>Elaborate/establish internal procurement Standard Operating Procedures (SOPs), map CO procurement business processes, and assist in managing workflows in Procurement Unit in coordination with supervisor. </li> <li>Conducts research to provide input to the formulation and implementation of the CO contract strategy that includes tendering processes and evaluation, managing the contract and contractor, legal considerations and payment conditions; and strategic procurement that includes sourcing strategy, supplier selection and evaluation, quality management, and cost reduction strategies.   </li> </ul> 2.) Organize procurement processes for CO, projects, and collaborate with other UN Agencies. <ul> <li>Consolidate procurement plans for the office and projects, and monitor their implementation for the country office and projects.</li> <li>Organize procurement processes that include preparation and conduct of RFQ, ITB or RFP, and the receipt and evaluation of quotations, bids or proposals in full compliance with UNDP rules and regulations. </li> <li>Conduct preliminary review of submissions to internal procurement review committees (CAP, RACP and ACP). </li> <li>Prepare Purchase Orders and contracts in and outside e-procurement systems, prepare purchase orders for contracting services, and create vendors and buyer profiles in e-procurement. Implement internal control system that ensures purchase orders are duly prepared, dispatched, and corrected on a timely basis when there are budget check errors or other problems.</li> <li>Implement harmonized procurement services and analyze new opportunities for joint procurement for the UN agencies in line with the UN reform.</li> </ul> 3.)  Implement a sourcing strategy and e-procurement tools to find best values in marketplace and align purchasing strategy to project and CO goals. <ul> <li>Develop and update rosters of suppliers. </li> <li>Implement supplier selection and evaluation.</li> </ul> 4.) Facilitate procurement knowledge building and knowledge sharing in CO, Region and UNDP. <ul> <li>Organize procurement training for operations and project staff.</li> <li>Organize procurement training for vendors on e-procurement modules.</li> <li>Synthesize lessons learned and best practices in procurement.</li> <li>Make sound contributions to knowledge networks and communities of practice.</li> </ul> 5.) Ensures organization of logistical services focusing on achievement of the following results. <ul> <li>Organization of travel including purchase of tickets, DSA calculation, PO preparation; arrangement of shipments; conference facilities arrangements.</li> <li>Timely conducted DSA, travel agencies, vehicle maintenance, hotel and conference facilities surveys.</li> </ul> The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. Supervisory/Managerial Responsibilities: Supervises support staff in Procurement Unit  Requirements: Education <ul> <li>Secondary education is required </li> <li>A university degree (bachelor´s degree) in Business Administration, Public Administration, Finance, Economics or equivalent will be given due consideration, but it is not a requirement.</li> <li>CIPS level 3 is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage.</li> </ul>  Experience, Knowledge, and Skills <ul> <li>Minimum of 7 years (with secondary education) or 4 years (with bachelor’s degree) of relevant progressively responsible administrative experience is required at the national and international level. </li> <li>At least 3 years in managing public sector procurement of goods and services is desired. </li> <li>Experience in the usage of computers and office software packages (MS Word, Excel, etc) and advance knowledge web-based management systems such as ERP is required.</li> <li>Experience in UN/UNDP and/or international multi-lateral organizations and/or emergency, crisis humanitarian, and development context is desired.</li> <li>Experience in contract management, legal considerations, payment conditions, and/or strategic procurement in the marketplace is desired.         </li> <li>Experience in managing medium-sized tendering and evaluation processes is desired.</li> <li>Experience in the public sector procurement of goods and services is desired.</li> </ul> Language requirements   <ul> <li>Fluency in French and Arabic is required.</li> </ul> Expected Demonstration of Competencies Core :  Achieve Results LEVEL 2:  Scale up solutions and simplifies processes, balances speed and accuracy in doing work Think Innovatively LEVEL 2:  Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking  Learn Continuously LEVEL 2:  Go outside comfort zone, learn from others and support their learning Adapt with Agility  LEVEL 2: Adapt processes/approaches to new situations, involve others in change process Act with Determination  LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously Engage and Partner LEVEL 2:  Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships Enable Diversity and Inclusion LEVEL 2:  Facilitate conversations to bridge differences, considers in decision making People Management  UNDP People Management Competencies can be found in the dedicated site.  Cross-Functional & Technical competencies  Thematic Area Name Definition Procurement Sourcing <ul> <li>Ability to find, evaluate and engage suppliers of goods and services </li> </ul> Procurement  Financial Analysis <ul> <li>Knowledge of evaluating businesses, projects, budgets, and other finance related transactions to determine their performance and suitability </li> </ul> Procurement  Procurement Management <ul> <li>The ability to acquire goods, services or works from an outside external source.</li> </ul> Procurement  Stakeholder Management <ul> <li>Ability to work with incomplete information and balance competing interests to create value for all stakeholders</li> </ul> Business Management  Customer Satisfaction/Client Management <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers' needs.</li> <li>Provide inputs to the development of customer service strategy</li> <li>Look for ways to add value beyond clients’ immediate requests</li> <li>Ability to anticipate client’s upcoming needs and concerns</li> </ul> Business Management Risk Management <ul> <li>Identify and organize action around mitigating and proactively managing risks</li> </ul> Business Management Communication <ul> <li>Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels</li> </ul> Keywords Public Sector Procurement and Sourcing Stakeholder management Purchase order and contract monitoring Supplier evaluation Best value for money  Equal opportunity As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.  UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all. Sexual harassment, exploitation, and abuse of authority UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.  Probation For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period. Right to select multiple candidates UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements. Use of AI by candidates Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection Scam alert UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert. #LI-DNI </div>

1 - 6 Years Naukri Gulf

Network Engineer

On-site - Morocco - Boulemane Tuesday

Engineering

Description du poste Context As part of the continuous evolution of the Scalian Group s IT infrastructure, we are recruiting a Network Administrator to support the Network Expert manager to design, deployment, and operational management of the Group s network infrastructures (France & International). The position is strongly operations-oriented, with an emphasis on maintaining and evolving network services while ensuring performance and security across multi-site environments. Reporting line Reports to the Group IT Infrastructure Manager Within the Group IT Infrastructure team Main responsibilities Network operations & administration - Ensure run (MCO) of network infrastructures (LAN, WAN, SD-WAN, Wifi, ToIP) - Manage lifecycle of network equipment (Switch, Firewall and Wi-FI) - Configure and integrate network equipment (Switch, Firewall and Wi-FI) - Maintain and update the network asset inventory - Implement and maintain monitoring solutions - Handle advanced incidents and troubleshooting - Manage public DNS and certificate Network engineering & projects - Design and implement network architecture evolution projects - Support business and application teams in infrastructure deployment - Participate in the industrialization of infrastructures - Integrate new sites or entities into the corporate network Security & compliance (network scope) - Ensure network security posture (firewalls, VPN, segmentation) - Apply and enforce Group security policies - Monitor CVEs and deploy patches on network equipment - Manage VPN solutions (IPSec, SSL) Documentation & continuous improvement - Maintain up-to-date technical documentation - Participate in process improvement and standardization - Define best practices and contribute to infrastructure guidelinesDesired Candidate ProfileQualifications Expected technical skills Good understanding of environments: Systems: Windows server (NPS) Networks: VPN SSL, VPN IPSEC Firewall Stormshield and Fortinet Switch Cisco, Huawei and Fortinet Wi-fi: Aruba Instant + Airwave and Fortinet Routing DHCP, DNS, IPAM Monitoring tools (e.g. SolarWinds) SD-WAN Nice to have : - Standards: ISO 27001 / TISAX - Zscaler ZIA and ZPA - Wallix PAM Soft skills - Analytical mindset - Teamwork and collaboration - Communication with technical and non-technical stakeholders - Autonomy and rigor Languages - Professional English

Bayt

Strategy & Ideation Project Manager | Rabat (Morocco)

On-site - Morocco 12 August 2026

Marketing

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : The Strategy and Ideation Project Manager will be responsible for carrying out, under the supervision of their hierarchical superior, all tasks and work related to strategy and ideation: Strategy and strategic studies: <ul><li>Contribute to defining the strategic vision</li><li>Contribute to the development of Ithmar's strategic plan and its translation into an operational roadmap (Analyze public policies and identify promising sectors/types of projects, Analyze internal and external evolution factors to identify probable impacts on Ithmar's strategic model...)</li><li>Monitor the implementation of Ithmar's strategic plan and update the business plan, if necessary</li><li>Conduct strategic studies (internal or external)</li><li>Conduct market research / thematic in-depth studies for the development teams, in particular (upon request)</li><li>Provide active support to their management in handling issues for the Strategy and Ideation unit and be proactive</li></ul>Pre-qualification - Ideation: <ul><li>Participate in managing the entire ideation process, in collaboration with their hierarchical superior</li><li>Conduct pre-qualification studies for ideas submitted by internal stakeholders of the fund (particularly market studies, strategy, implementation scope...)</li></ul> Management <ul><li>Lead the project team</li><li>Develop the skills of their teams and maximize their performance</li><li>Plan the activities of their collaborators by defining clear objectives and approving the action plans proposed by them</li><li>Monitor and approve the work of their collaborators</li></ul> Required profile : <ul><li>EDUCATION: Master's degree (Bac+5) in Economics, Finance, Strategy, Management</li></ul> <ul><li>EXPERIENCE: 5 to 8 years of experience, including at least 4 years in a strategy consulting firm or corporate strategy department.</li></ul> <ul><li>PREREQUISITES</li></ul> <ul><li>Solid expertise in project management</li><li>Mastery of the technical aspects of projects/opportunities</li><li>Ability to manage multiple complex files simultaneously with rigor and autonomy</li><li>Strong negotiation skills and a keen sense of written and oral communication</li><li>Very good writing skills in French and English</li><li>Excellent interpersonal skills and a sense of collaboration</li><li>Leadership</li><li>Results-oriented</li></ul> </div>

1 - 3 Years Naukri Gulf

Research Associate

On-site - Morocco - Boulemane 22 July 2026

Research & Development

The Morocco Innovation and Evaluation Lab (MEL) is looking for a Research Associate to support the implementation of an impact evaluation conducted by a team of international researchers in the field of education. This position will be based in our offices at the University Mohammed VI Polytechnic campus in Rabat.About The Position: The position offers an opportunity to gain first-hand experience in the design and implementation of impact evaluations as well as data collection, management, and analysis, in an organization undertaking cutting-edge development research. This research project evaluates the impact of an education technology program in Morocco through a randomized evaluation (RCT). It aims to investigate the uptake and impact on learning of such technology in the public school system. The program will be implemented during the 2026-27 school year with regular field visits planned throughout the evaluation period and a pilot and endline data collection scheduled at the end of the school year. The project is led by J-PAL researcher Andreas de Barros from the University of California, Irvine together with a team of early-career researchers. As a Research Associate, you will work closely under the research team s supervision to coordinate and oversee the day-to-day implementation of the project, while supporting data management and ensuring the successful execution of field activities. The position is designed to help the selected candidate prepare for graduate-level studies in economics, quantitative education research, and/or further professional opportunities in impact evaluation. Alumni who worked in similar positions at the MEL have gone on to Ph.D., pre-doc or Masters programs at Harvard, the University of Pennsylvania and the University of Chicago, among others.Key Responsibilities:<ul><li>Research and data collection</li><li>Designing survey instruments.</li><li>Conducting field visits to monitor implementation.</li><li>Cleaning data and assisting in the preliminary analysis.</li><li>Conduct intermediate data analyses on usage and other key indicators, as agreed with the implementing partners.</li><li>Preparing and overseeing pilot and endline data collections. This includes coding surveys on SurveyCTO, training surveyors as well as monitoring and reporting on data entry.</li><li>Refining the design and the survey instruments of the study after the pilot.</li><li>Assisting in the writing of project reports and policy memos.</li><li>Any other work assigned by Principal Investigators (PIs).</li><li>Project management and communication</li><li>Coordinating with the local implementing partner running the program under evaluation. This includes being in regular contact with local and central program implementation teams in order to submit and receive data requests, raising awareness about the research protocols, responding to questions and requests as well as to present intermediate insights where relevant (e.g. flagging low usage).</li><li>Maintaining a detailed project tracker, breaking deliverables into sub-tasks with timelines and effort estimates, monitoring progress, and flagging problems early.</li><li>Maintaining structured communication with the remote PI team and MEL leadership, including weekly updates, meeting agendas and notes, documented action items, and proactive escalation of blockers or dependencies.</li></ul>What We Offer:This position is offered as an initial one-year contract with a comprehensive benefits package, including health insurance, 30 days of paid annual leave, retirement contributions, and access to UM6P's campus facilities, including a fully equipped gym and indoor swimming pool. You will join a dynamic and international team of research associates, MEL permanent staff, and researchers based both in Morocco and abroad. As part of the UM6P community, you will also have the opportunity to participate in the university's vibrant academic life through research seminars, conferences, and other events featuring scholars and practitioners from leading institutions around the world.Desired Candidate Profile<ul><li>A Master's Degree in economics, public policy, math, statistics or related technical fields including training in microeconomics, econometrics, statistics, and advanced mathematics.</li><li>Experience with living in Morocco or a developing country is a strong advantage.</li><li>Previous experience in development research preferred.</li><li>Familiarity with randomized controlled trials is a strong plus.</li><li>Prior experience working with large data sets and programming in Stata, SAS, R or other statistical programs is necessary.</li><li>Prior experience working with Survey CTO or other survey design tools is a plus.</li><li>Excellent communication and interpersonal skills, with sensitivity to cross-cultural contexts and different stakeholders (including PIs). This role requires to be a proactive communicator when coordinating meetings, raising questions and flagging problems.</li><li>Fluency in English and French, and a good command of (Moroccan) Arabic.</li><li>Demonstrate strong time management skills, while recognizing that the nature of project work and peaks in workload may occasionally require flexibility in working hours to meet key milestones and deliverables.</li><li>Be a collaborative team player, willing to support colleagues and contribute across projects when needed.</li><li>Demonstrated ability to manage relationships with partner organizations.</li><li>Strong problem-solving skills and proactive approach.</li><li>Be self-motivated, and a willingness to learn will be essential for doing well in this position.</li></ul>

1 - 3 Years Naukri Gulf

Research Associate

On-site - Morocco - Boulemane 20 July 2026

Research & Development

Job Summary: The Morocco Innovation and Evaluation Lab (MEL) is looking for a Research Associate to support the implementation of an impact evaluation conducted by a team of international researchers in the field of education. This position will be based in our offices at the University Mohammed VI Polytechnic campus in Rabat.About The Position: The position offers an opportunity to gain first-hand experience in the design and implementation of impact evaluations as well as data collection, management, and analysis, in an organization undertaking cutting-edge development research. This research project evaluates the impact of an education technology program in Morocco through a randomized evaluation (RCT). It aims to investigate the uptake and impact on learning of such technology in the public school system. The program will be implemented during the 2026-27 school year with regular field visits planned throughout the evaluation period and a pilot and endline data collection scheduled at the end of the school year. The project is led by J-PAL researcher Andreas de Barros from the University of California, Irvine together with a team of early-career researchers. As a Research Associate, you will work closely under the research team s supervision to coordinate and oversee the day-to-day implementation of the project, while supporting data management and ensuring the successful execution of field activities. The position is designed to help the selected candidate prepare for graduate-level studies in economics, quantitative education research, and/or further professional opportunities in impact evaluation. Alumni who worked in similar positions at the MEL have gone on to Ph.D., pre-doc or Masters programs at Harvard, the University of Pennsylvania and the University of Chicago, among others.Key Responsibilities:<ul><li>Research and data collection<ul><li>Designing survey instruments.</li><li>Conducting field visits to monitor implementation.</li><li>Cleaning data and assisting in the preliminary analysis.</li><li>Conduct intermediate data analyses on usage and other key indicators, as agreed with the implementing partners.</li><li>Preparing and overseeing pilot and endline data collections. This includes coding surveys on SurveyCTO, training surveyors as well as monitoring and reporting on data entry.</li><li>Refining the design and the survey instruments of the study after the pilot.</li><li>Assisting in the writing of project reports and policy memos.</li><li>Any other work assigned by Principal Investigators (PIs).</li></ul></li><li>Project management and communication<ul><li>Coordinating with the local implementing partner running the program under evaluation. This includes being in regular contact with local and central program implementation teams in order to submit and receive data requests, raising awareness about the research protocols, responding to questions and requests as well as to present intermediate insights where relevant (e.g. flagging low usage).</li><li>Maintaining a detailed project tracker, breaking deliverables into sub-tasks with timelines and effort estimates, monitoring progress, and flagging problems early.</li><li>Maintaining structured communication with the remote PI team and MEL leadership, including weekly updates, meeting agendas and notes, documented action items, and proactive escalation of blockers or dependencies.</li></ul></li></ul>What We Offer:This position is offered as an initial one-year contract with a comprehensive benefits package, including health insurance, 30 days of paid annual leave, retirement contributions, and access to UM6P's campus facilities, including a fully equipped gym and indoor swimming pool. You will join a dynamic and international team of research associates, MEL permanent staff, and researchers based both in Morocco and abroad. As part of the UM6P community, you will also have the opportunity to participate in the university's vibrant academic life through research seminars, conferences, and other events featuring scholars and practitioners from leading institutions around the world.Location: The full-time role will be based in Rabat, Morocco.Desired Candidate ProfileQualifications<ul><li>A Master's Degree in economics, public policy, math, statistics or related technical fields including training in microeconomics, econometrics, statistics, and advanced mathematics.</li><li>Experience with living in Morocco or a developing country is a strong advantage.</li><li>Previous experience in development research preferred.</li><li>Familiarity with randomized controlled trials is a strong plus.</li><li>Prior experience working with large data sets and programming in Stata, SAS, R or other statistical programs is necessary.</li><li>Prior experience working with Survey CTO or other survey design tools is a plus.</li></ul>Additional Competencies:<ul><li>Excellent communication and interpersonal skills, with sensitivity to cross-cultural contexts and different stakeholders (including PIs). This role requires to be a proactive communicator when coordinating meetings, raising questions and flagging problems.</li><li>Fluency in English and French, and a good command of (Moroccan) Arabic.</li><li>Demonstrate strong time management skills, while recognizing that the nature of project work and peaks in workload may occasionally require flexibility in working hours to meet key milestones and deliverables.</li><li>Be a collaborative team player, willing to support colleagues and contribute across projects when needed.</li><li>Demonstrated ability to manage relationships with partner organizations.</li><li>Strong problem-solving skills and proactive approach.</li><li>Be self-motivated, and a willingness to learn will be essential for doing well in this position.</li></ul>

1 - 3 Years Naukri Gulf

Research Associate

On-site - Morocco - Boulemane 20 July 2026

Research & Development

Job Summary: The Morocco Innovation and Evaluation Lab (MEL) is looking for a Research Associate to support the implementation of an impact evaluation conducted by a team of international researchers in the field of education. This position will be based in our offices at the University Mohammed VI Polytechnic campus in Rabat.About The Position: The position offers an opportunity to gain first-hand experience in the design and implementation of impact evaluations as well as data collection, management, and analysis, in an organization undertaking cutting-edge development research. This research project evaluates the impact of an education technology program in Morocco through a randomized evaluation (RCT). It aims to investigate the uptake and impact on learning of such technology in the public school system. The program will be implemented during the 2026-27 school year with regular field visits planned throughout the evaluation period and a pilot and endline data collection scheduled at the end of the school year. The project is led by J-PAL researcher Andreas de Barros from the University of California, Irvine together with a team of early-career researchers. As a Research Associate, you will work closely under the research team s supervision to coordinate and oversee the day-to-day implementation of the project, while supporting data management and ensuring the successful execution of field activities. The position is designed to help the selected candidate prepare for graduate-level studies in economics, quantitative education research, and/or further professional opportunities in impact evaluation. Alumni who worked in similar positions at the MEL have gone on to Ph.D., pre-doc or Masters programs at Harvard, the University of Pennsylvania and the University of Chicago, among others.Key Responsibilities:<ul><li>Research and data collection<ul><li>Designing survey instruments.</li><li>Conducting field visits to monitor implementation.</li><li>Cleaning data and assisting in the preliminary analysis.</li><li>Conduct intermediate data analyses on usage and other key indicators, as agreed with the implementing partners.</li><li>Preparing and overseeing pilot and endline data collections. This includes coding surveys on SurveyCTO, training surveyors as well as monitoring and reporting on data entry.</li><li>Refining the design and the survey instruments of the study after the pilot.</li><li>Assisting in the writing of project reports and policy memos.</li><li>Any other work assigned by Principal Investigators (PIs).</li></ul></li><li>Project management and communication<ul><li>Coordinating with the local implementing partner running the program under evaluation. This includes being in regular contact with local and central program implementation teams in order to submit and receive data requests, raising awareness about the research protocols, responding to questions and requests as well as to present intermediate insights where relevant (e.g. flagging low usage).</li><li>Maintaining a detailed project tracker, breaking deliverables into sub-tasks with timelines and effort estimates, monitoring progress, and flagging problems early.</li><li>Maintaining structured communication with the remote PI team and MEL leadership, including weekly updates, meeting agendas and notes, documented action items, and proactive escalation of blockers or dependencies.</li></ul></li></ul>What We Offer:This position is offered as an initial one-year contract with a comprehensive benefits package, including health insurance, 30 days of paid annual leave, retirement contributions, and access to UM6P's campus facilities, including a fully equipped gym and indoor swimming pool. You will join a dynamic and international team of research associates, MEL permanent staff, and researchers based both in Morocco and abroad. As part of the UM6P community, you will also have the opportunity to participate in the university's vibrant academic life through research seminars, conferences, and other events featuring scholars and practitioners from leading institutions around the world.Location: The full-time role will be based in Rabat, Morocco.Desired Candidate ProfileQualifications<ul><li>A Master's Degree in economics, public policy, math, statistics or related technical fields including training in microeconomics, econometrics, statistics, and advanced mathematics.</li><li>Experience with living in Morocco or a developing country is a strong advantage.</li><li>Previous experience in development research preferred.</li><li>Familiarity with randomized controlled trials is a strong plus.</li><li>Prior experience working with large data sets and programming in Stata, SAS, R or other statistical programs is necessary.</li><li>Prior experience working with Survey CTO or other survey design tools is a plus.</li></ul>Additional Competencies:<ul><li>Excellent communication and interpersonal skills, with sensitivity to cross-cultural contexts and different stakeholders (including PIs). This role requires to be a proactive communicator when coordinating meetings, raising questions and flagging problems.</li><li>Fluency in English and French, and a good command of (Moroccan) Arabic.</li><li>Demonstrate strong time management skills, while recognizing that the nature of project work and peaks in workload may occasionally require flexibility in working hours to meet key milestones and deliverables.</li><li>Be a collaborative team player, willing to support colleagues and contribute across projects when needed.</li><li>Demonstrated ability to manage relationships with partner organizations.</li><li>Strong problem-solving skills and proactive approach.</li><li>Be self-motivated, and a willingness to learn will be essential for doing well in this position.</li></ul>

0 to 0 years Bayt

General Manager

On-site - Morocco 25 June 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> General Manager – Marrakech Maroc (H/F) Salaire : Compétitif + bonus - selon l'expérience Propriété: Hôtel Urbain Lifestyle & Trendy (200+ chambres) Expérience actuelle dans un poste de General Manager dans un hôtel de luxe / Lifestyle ou Urban de plus de 100 chambres. Langues: Français et Anglais (courant / bilingue). Nous sommes à la recherche d’un hôtelier d’expérience, avec une ambition de faire de cet établissement ‘une success story’. Cet hôtel est dans la catégorie Lifestyle-Urbaine. Entre ambassadeur de l’établissement et opérateur expérimenté; chef d’orchestre de votre équipe et wizard du commercial et du marketing; etc. Nous recherchons un / une candidat(e) créative, avec une expérience de développement de concept, positionnement de l’établissement dans le marché, ambitieux d’opérer votre établissement avec succès et de devenir une destination de choix au Maroc. Votre mission (si vous l’acceptez…) sera de … <ul> <li>diriger votre équipe avec panache et passion</li><li>mettre en œuvre une stratégie définie en collaboration avec le groupe afin d’atteindre des objectifs de qualité de service, d’attitude et de rentabilité au sein de tous les départements de l'hôtel.</li><li>garantir le bon fonctionnement de votre hôtel en veillant à la réalisation des missions opérationnelles dans le respect des standards du groupe</li><li>assurer la gestion financière en toute autonomie (compte d'exploitation, ratios, rapport...)</li><li>être le garant de la fiabilité des informations; vous analyserez les résultats et mettrez en place des actions correctives si nécessaire</li><li>assurer la qualité des offres hébergement et restauration</li><li>développer votre équipe pour atteindre le meilleur niveau de compétences et de productivité</li><li>offrir un espace de travail avec une atmosphère d’ambition et de développement constant</li><li>offrir une dynamique de travail multiculturelle basée sur l'innovation permanente</li><li>veiller à ce que les «résultats qualité» soient constants et participerez à l'amélioration constante du niveau de qualité perçu par les clients</li><li>veiller à la mise en place et au bon suivi des procédures (sécurité, législation du travail) ainsi que l’exploitation et régulation concernant le débit de boisson et le Code de la Santé Public.</li></ul> Profil idéal <ul> <li>Occuper un poste de Directeur d’hôtel / General Manager avec un minimum de 5 ans d’expériencesen tant que General Manager</li><li>Etre détenteur d’une formation supérieure commerciale ou hôtelière Bac +2/3,</li><li>Passion pour l’hôtellerie at avec un sens pratique de l’emploi</li><li>Doit avoir une expérience d’hôtel 4* min avec division Food and Beverage de plus de 100 chambres.</li><li>Innovateur avec des idées différentes pour développer l’établissement et une équipe ambitieuse et dynamique</li><li>Pratique bilingue du français et de l’anglais (parler et écrit)</li></ul> Vous êtes intéressé par ce grand défi ? ContactezBeatriceavec votre CV mis à jour </div>

0 to 0 years Bayt

Digital Journalist

On-site - Morocco 12 June 2026

Media & Journalism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Hespress is characterized by a corporate culture strongly driven by organization, where rigor, reliability and process efficiency play a central role. This structured approach supports quality execution and consistency in daily practices. The company also values collaboration, fostering teamwork, trust and employee support. A performance-oriented mindset and openness to innovation complete this balance, supporting goal achievement, adaptability and continuous improvement. Job : 1. Ensure real-time editorial monitoring Scan agency feeds, social networks, databases, and AI social-listening tools to detect hot news. Evaluate the relevance/urgency of topics and alert the editorial team. 2. Verify, analyze, and enrich information Cross-reference sources, open documents, and internal archives; use AI fact-checking (deepfake detection, image verification). Synthesize complex data through data journalism and interactive visualizations. 3. Produce AI-optimized multi-format content Write articles, briefs, interviews, profiles, slideshows, and video scripts, then generate drafts/SEO tags via LLM. Integrate enrichments (hyperlinks, tweets, polls, clips) and update continuously. Publish simultaneously on the homepage, Google News, Instagram/Facebook Reels, X, TikTok, and push notifications. 4. Distribute and engage the audience cross-platform Define angles and formats adapted to mobile/vertical-first usage. Coordinate with Social Media for timing, wording, and AI A/B tests (titles, thumbnails). Respond to key comments to foster the community-editorial relationship. 5. Cover the field and represent Hespress / MAROC ADS Travel within Morocco and internationally for events, conferences, breaking news (live-tweets, stories, video duplexes). Provide real-time content to video, photo, and social desks. Ensure ethics and editorial line in every public statement. 6. Measure performance and iterate Track KPIs (read time, shares, watch-time) via automated dashboards. Formulate editorial recommendations based on data insights & predictive AI to improve engagement and content ROI. Required profile : We are looking for a candidate with proven experience, 3 to 5 years of experience in digital journalism or a similar role. Your background should demonstrate an excellent understanding of the online media environment. To succeed in this role, the following skills will be essential: Excellent writing, editing, and proofreading skills in French. Good command of digital media, content management systems (CMS), and SEO principles. Proficiency in social media platforms and digital content distribution strategies. Ability to conduct in-depth research and verify information. Creativity and a keen eye for detail. Ability to work independently as well as in a team, in a dynamic environment. Adaptability and a strong interest in following industry trends. </div>

0 to 0 years Naukri Gulf

Consultant

On-site - Morocco - Casablanca 2 June 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job Description <div> Do you want to design high-impact change strategies and support companies in their profound transformations? You will be involved in Business Transformation & Change Management projects, within the Human Resources & Transformation Business Unit, specializing in the transformation of HR departments, working with clients in various sectors (banking, energy, transport, public sector, retail, etc.). As a consultant, you will work with key accounts on high-impact strategic and operational projects, whether digital, organizational, cultural, or business-related, such as: Business Transformation <ul> <li> Strategic plan : define new operational models, analyze disruptions and develop strategic plans.</li> <li> R organizations : to carry out organizational diagnoses, design new structures and support social issues.</li> <li> Operational performance : deploying optimization and efficiency strategies, and cost reduction strategies.</li> <li> Post-Merger Integration : prepare and manage merger, carve-out or dismantling projects, from risk/opportunity identification to deployment (organization, leadership, culture).</li> <li> Governance : implement governance models that optimize decision-making chains.</li> </ul> Change Management <ul> <li> Audit : to carry out maturity and impact assessments of the change.</li> <li> Strategic plan : develop support strategies adapted to the client's context.</li> <li> Communication : designing and facilitating communication and engagement strategies.</li> <li> Coaching & training : supporting managers in their transformation posture (coaching, workshops, co-development) and leaders in their sponsorship of transformation programs.</li> <li> Monitoring: to manage, measure and anchor the results over time.</li> </ul> You will also be required to get involved in the internal life of the firm, on various topics: <ul> <li>The development or strengthening of our offerings / the analysis of current innovations and challenges.</li> <li>Developing new opportunities through responses to calls for tenders and commercial proposals.</li> <li>The team's publication policy (writing articles, presenting sector-specific analyses, studies, white papers, etc.).</li></ul></div></div></section><section>Desired Candidate ProfileQualifications <div> With a degree from a top engineering school or a top management school, you ideally have a first successful experience of 3 to 5 years in consulting or organizational transformation. You have an affinity for the challenges related to data and AI, an ability to quickly develop skills in these areas, and are enthusiastic about helping our clients seize opportunities. Are you curious and enjoy working in a team? Are you known for your analytical skills? Do you want to join a dynamic and motivating professional environment? Do you share our values of excellence, entrepreneurship, innovation, sharing, kindness, and work-life balance? Do you speak French and English fluently in a professional context? So join us!</div></section>

0 to 0 years Bayt

Concierge

On-site - Morocco 3 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> JOB SUMMARY Head Concierge The Ritz-Carlton Rabat, Dar Es Salam | Rabat, Morocco - Craft Exceptional Experiences at One of Morocco’s Finest Luxury Destinations Nestled within the prestigious Dar Es Salam estate and surrounded by beautifully landscaped gardens, championship golf courses and the cultural richness of Morocco’s capital, The Ritz-Carlton Rabat, Dar Es Salam offers a distinctive blend of contemporary luxury and timeless elegance. Renowned for its refined service, exceptional surroundings and commitment to creating unforgettable memories, the hotel stands as one of North Africa’s most prestigious hospitality destinations. As part of The Ritz-Carlton , a brand recognised worldwide for its legendary service and unwavering dedication to personalised guest experiences, this is an opportunity to lead a critical function that sits at the very heart of the luxury guest journey. We are seeking an accomplished Head Concierge to inspire and lead our Concierge team, ensuring every guest interaction reflects the exceptional standards and genuine care that define The Ritz-Carlton experience. About the Role The Head Concierge is responsible for leading all aspects of the Concierge operation, ensuring guests receive intuitive, personalised and memorable service before, during and after their stay. Acting as a trusted ambassador for both the hotel and destination, you will oversee the delivery of bespoke guest experiences while building strong relationships with local partners, attractions and businesses to enhance every visit This highly visible leadership role requires a strong operational mindset, a passion for luxury hospitality and the ability to inspire a team to consistently exceed guest expectations. Working closely with Front Office and hotel leadership teams, you will help drive guest satisfaction, loyalty and overall hotel performance Key Responsibilities Lead and develop the Concierge team, fostering a culture of trust, collaboration, accountability and service excellence Oversee daily concierge operations, ensuring quality standards are consistently achieved and guest expectations exceeded Champion personalised service for all guests, with particular attention to VIPs, repeat visitors and special requests Develop and maintain a comprehensive network of local luxury partners, restaurants, cultural attractions and service providers to create exceptional guest experiences Ensure the team effectively handles guest enquiries, transportation arrangements, reservations, ticketing and bespoke concierge services Monitor guest feedback and service performance, implementing improvements that strengthen guest satisfaction and loyalty Support the achievement of departmental and property financial objectives through efficient operations and resource management Act as a role model for The Ritz-Carlton Gold Standards, maintaining a visible presence and setting the benchmark for guest relations The Ideal Candidate You are an inspiring hospitality leader who understands that true luxury lies in anticipation, authenticity and attention to detail. You have a proven ability to build high-performing teams and create service cultures where colleagues feel empowered to deliver extraordinary experiences. The successful candidate will bring: Experience leading Concierge, Guest Services or Front Office operations within a luxury hospitality environment A strong understanding of guest engagement, service recovery and personalised luxury experiences Exceptional interpersonal, communication and relationship-building skills The ability to remain composed, professional and solution-focused in a fast-paced environment Commercial awareness and an understanding of how service excellence contributes to business performance A passion for coaching, mentoring and developing talent Deep appreciation for cultural diversity and the ability to anticipate the unique needs of an international clientele Why Join Marriott International At Marriott International , we are committed to helping our associates grow personally and professionally. As the world’s leading hospitality company, we offer unrivalled opportunities to build a global career while working alongside some of the industry’s most talented professionals. By joining The Ritz-Carlton , you will benefit from: Exceptional career development opportunities across Marriott International’s global portfolio. Industry-leading learning and leadership development programmes. A culture built on inclusion, wellbeing and continuous growth. The opportunity to represent one of the world’s most prestigious luxury hospitality brands. The chance to make a meaningful impact through extraordinary guest experiences every day Create Memorable Moments That Last a Lifetime At The Ritz-Carlton, we believe every interaction matters. As Head Concierge , you will play a defining role in shaping the guest experience, creating personalised journeys and leading a team dedicated to delivering legendary service. If you are passionate about luxury hospitality, inspired by excellence and ready to lead at one of Morocco’s most distinguished hotels, we invite you to explore this exceptional opportunity with The Ritz-Carlton Rabat, Dar Es Salam . At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

1 - 5 Years Naukri Gulf

Assistant Manager - Sales & Revenue

On-site - Morocco - Boulemane 30 July 2026

Sales

Job Summary Assistant Manager Revenue & Sales is responsible for managing room inventory, rates, and availability to maximize hotel revenue while ensuring seamless reservation processes and exceptional guest service. This role supports the Director of Revenue in forecasting, reporting, and implementing revenue strategies, while driving customer loyalty and achieving reservations and sales goals.Key ResponsibilitiesRevenue & Inventory Management<ul><li>Manage rooms inventory, rate loading, restrictions, and room authorizations to maximize revenue and ensure straight-line availability.</li><li>Maintain accurate and up-to-date reservation system information at all times.</li><li>Monitor compliance with company promotions, loyalty programs, and eCommerce distribution channels.</li><li>Execute sales and revenue strategies within reservation and sales systems.</li><li>Escalate technical or system-related issues related to reservations or PMS to the appropriate support desk in a timely manner.</li></ul>Reporting & Forecasting<ul><li>Prepare and distribute daily, weekly, and monthly revenue and reservations reports for Hotel Management and the Director of Revenue.</li><li>Assist the Director of Revenue with weekly and monthly forecasting activities.</li><li>Support the preparation of agendas, presentations, and data analysis for revenue and strategy meetings.</li></ul>Reservations & Customer Service<ul><li>Process all reservation requests, modifications, and cancellations accurately and efficiently.</li><li>Drive customer loyalty by delivering service excellence throughout every guest interaction.</li><li>Accommodate, document, and follow up on special guest requests.</li><li>Answer guest inquiries regarding room types, rates, hotel facilities, and services.</li><li>Apply effective upselling and sales techniques to maximize revenue opportunities.</li><li>Input, access, and manage data accurately within the reservation system.</li><li>Ensure correct reservation coding, rate application, and room type designation.</li></ul>Sales<ul><li>Process all reservation requests, modifications, and cancellations accurately and efficiently.</li><li>Drive customer loyalty by delivering service excellence throughout every guest interaction.</li><li>Accommodate, document, and follow up on special guest requests.</li><li>Answer guest inquiries regarding room types, rates, hotel facilities, and services.</li><li>Apply effective upselling and sales techniques to maximize revenue opportunities.</li><li>Input, access, and manage data accurately within the reservation system.</li><li>Ensure correct reservation coding, rate application, and room type designation.</li></ul>Training & Collaboration<ul><li>Provide regular reservations system and process training for Front Office associates.</li><li>Work closely with Front Office, Sales, and Revenue teams to achieve revenue and reservations objectives.</li><li>Actively solicit and manage reservations-related sales opportunities to meet or exceed sales targets.</li></ul>Desired Candidate ProfileQualifications & Skills Required<ul><li>Proven experience in Front Office and/or Reservations within a hotel environment.</li><li>Strong sales and revenue optimization skills.</li><li>High level of attention to detail and accuracy.</li><li>Advanced knowledge of Opera PMS.</li><li>Excellent communication and customer service skills.</li><li>Strong analytical and reporting skills</li></ul>Preferred<ul><li>Experience working with Marsha and Empower Reservations systems.</li><li>Experience with the One Yield RMS (or similar, if no Marriott experience)</li><li>Basic knowledge of MarRFP or similar platforms (e.g., Lanyon).</li><li>Familiarity with One Source and CVENT.</li><li>Previous exposure to revenue management or distribution environments.</li></ul>Personal Attributes<ul><li>Results-driven with a strong commercial mindset.</li><li>Organized, proactive, and able to manage multiple priorities.</li><li>Team player with the ability to collaborate across departments.</li><li>Guest-focused with a passion for service excellence.</li></ul>

1 - 5 Years Naukri Gulf

Health, Safety, and Environment Department Manager

On-site - Morocco - Boulemane 22 July 2026

Research & Development

In a context of strong growth in the aerospace sector and the need to ramp up production of civil aircraft engines, the SAFRAN Group has approved the launch of a project to establish a new assembly facility in Morocco. Our new workshop will be located in Casablanca and will handle the assembly and testing of the new LEAP engines for civil aircraft, which will power the Airbus A320neo.As the Health, Safety and Environment (HSE) Manager for this new site, your main responsibilities will be as follows:<ul><li>Manage HSE performance on the ground by providing the necessary support and skills to drive a dynamic of HSE performance improvement; answer all questions related to safety and the environment, ensuring consistency between different units/departments; identify risks and significant environmental impacts and monitor them; advise and support management and operational staff on HSE matters; initiate communication and awareness-raising actions on HSE; participate in HSE analyses and investigations; identify and report any potential HSE risks to your manager</li><li>Deploy and manage the site's HSE programs (e.g., Operational Progress Plan, Management Review and Steering Committee, Audits, etc.) in accordance with the Group, Company, and Site strategy and local regulatory requirements; propose areas for improvement and action plans; establish HSE action plans to achieve defined objectives and targets; manage HSE improvement projects for which you are the Project Manager; and manage and/or conduct HSE audits and inspections.</li><li>To ensure the implementation of Group tools, methodologies and procedures and to propose areas for improvement; to implement Group tools, methodologies and procedures and to propose areas for improvement; to apply the procedures and documents of the safety and environmental management system</li><li>to manage the crisis management team at the facility in the event of an incident impacting the entire site (for example: power outage, high-potential accident, etc.)</li><li>Ensure regulatory compliance monitoring and follow-up; ensure the application of regulatory provisions and Group standards in HSE matters; ensure the application of the HSE policy/standard and legal compliance; ensure, in conjunction with the site's HR department, the maintenance of up-to-date lists of qualified and/or authorized HSE personnel.</li><li>Manage the team of HSE experts as well as the HSE Correspondents for the production lines and oversee the HSE department budget</li><li>to maintain relations with external authorities</li><li>To be the point of contact for the HSE Coordinator of the Civil Engines Division of Safran Aircraft Engines and the Company HSE Manager</li></ul>The position is subject to on-call duty as part of the POI.Desired Candidate ProfileWith a Master's degree (or equivalent) in Health, Safety, and Environment (HSE), you have solid experience in a similar role within the industrial sector. You are proficient in national regulations and HSE standards and possess strong observation, analytical, and summarization skills. You are proactive and regularly propose initiatives to improve working and operational conditions. You are known for your vigilance, responsiveness, ability to adapt to diverse work environments, and excellent interpersonal and communication skills.

2 - 5 Years Naukri Gulf

Assistant Manager, Pharmaceutical Sales Representative

On-site - Morocco - Boulemane 18 June 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Company: Nestl Maroc SALocation: AgadirFull-timePosition SummaryIn this role, you will be responsible for driving Nestl s presence and performance within the pharmacy channel by positioning the company as a trusted nutrition partner for infant products. You will ensure optimal product availability, visibility, and quality while delivering excellence in in-store execution and compliance with company standards and the WHO Code. The role involves building strong, long-term partnerships with pharmacy staff through training and engagement, as well as expanding the customer base through active prospecting. Additionally, you will contribute to achieving sales targets, monitor market and competitor activities, and collaborate closely with KAMs to drive territory performance, execute commercial plans, and support data-driven decision-makingA Day In The LifePosition Nestl as a trusted partner and preferred provider of nutritional solutions among pharmacy staff.Ensure consistent product supply, availability, and in-store visibility of Nestl infant nutrition products by maintaining optimal stock levels aligned with each pharmacy s potential, minimizing the risk of stock-outs.Monitor and ensure product freshness across visited pharmacies in compliance with the FEFO (First Expired, First Out) principle.Provide monthly reporting to KAS on expired, near-expiry, or damaged products identified in pharmacies via the Viscum application.Ensure clear product understanding by delivering concise information on product indications, composition, and usage guidelines to guarantee safe and accurate preparation.Develop and sustain long-term partnerships with pharmacies by building strong relationships with staff through continuous training, regular updates on infant nutrition and product innovations, maintaining high service standards, and ensuring effective complaint handling with relevant departments (Quality, Consumer Services, etc.).Train and raise awareness among pharmacy staff on the WHO Code.Ensure optimal territory coverage and execution in line with the route plan validated by the KAM.Drive continuous expansion of the customer portfolio through active prospecting and onboarding of new pharmacies.Partner with the KAM to conduct semi-annual data reviews and support pharmacy segmentation and classification.Monitor and report competitor activities, particularly WHO Code violations, by accurately documenting and escalating cases to the External Relations & Policy Manager.Propose and implement approved action plans in alignment with Nestl s strategic objectives and priorities.Deliver secondary sales targets for key product categories (Cerelac and Growing-Up Milk: NAN 3, NIDO).Execute the predefined routing plan through the Visicom application.Ensure full compliance with pharmacy visit standards following ICE (In-Call Execution) guidelines.Complete and submit daily activity reports at the end of each working day.Execute the defined Picture of Success standards across assigned pharmacies.</div></section><section>Desired Candidate Profile<h2>WHAT WILL MAKE YOU SUCCESSFUL</h2><ul><li>Minimum 2 years experience as a pharmaceutical Sales Representative</li><li>Fluency In French and A Good Level In English is a Must</li><li>Experience working in cross functional teams.</li><li>Bachelor Degree in Science, Commerce or any other relative field.</li><li>Ability to build strong relationships with different stakeholders.</li><li>Possess strong Discipline, Consistency, Good Analytical Skills.</li></ul></section>

2 - 7 Years Naukri Gulf

Assistant Manager, Pharmaceutical Sales Representative

On-site - Morocco - Boulemane 17 June 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Position Summary In this role, you will be responsible for driving Nestl s presence and performance within the pharmacy channel by positioning the company as a trusted nutrition partner for infant products. You will ensure optimal product availability, visibility, and quality while delivering excellence in in-store execution and compliance with company standards and the WHO Code. The role involves building strong, long-term partnerships with pharmacy staff through training and engagement, as well as expanding the customer base through active prospecting. Additionally, you will contribute to achieving sales targets, monitor market and competitor activities, and collaborate closely with KAMs to drive territory performance, execute commercial plans, and support data-driven decision-making A Day In The Life Position Nestl as a trusted partner and preferred provider of nutritional solutions among pharmacy staff. Ensure consistent product supply, availability, and in-store visibility of Nestl infant nutrition products by maintaining optimal stock levels aligned with each pharmacy s potential, minimizing the risk of stock-outs. Monitor and ensure product freshness across visited pharmacies in compliance with the FEFO (First Expired, First Out) principle. Provide monthly reporting to KAS on expired, near-expiry, or damaged products identified in pharmacies via the Viscum application. Ensure clear product understanding by delivering concise information on product indications, composition, and usage guidelines to guarantee safe and accurate preparation. Develop and sustain long-term partnerships with pharmacies by building strong relationships with staff through continuous training, regular updates on infant nutrition and product innovations, maintaining high service standards, and ensuring effective complaint handling with relevant departments (Quality, Consumer Services, etc.). Train and raise awareness among pharmacy staff on the WHO Code. Ensure optimal territory coverage and execution in line with the route plan validated by the KAM. Drive continuous expansion of the customer portfolio through active prospecting and onboarding of new pharmacies. Partner with the KAM to conduct semi-annual data reviews and support pharmacy segmentation and classification. Monitor and report competitor activities, particularly WHO Code violations, by accurately documenting and escalating cases to the External Relations & Policy Manager. Propose and implement approved action plans in alignment with Nestl s strategic objectives and priorities. Deliver secondary sales targets for key product categories (Cerelac and Growing-Up Milk: NAN 3, NIDO). Execute the predefined routing plan through the Visicom application. Ensure full compliance with pharmacy visit standards following ICE (In-Call Execution) guidelines. Complete and submit daily activity reports at the end of each working day. Execute the defined Picture of Success standards across assigned pharmacies.</div></section><section>Desired Candidate ProfileMinimum 2 years experience as a pharmaceutical Sales Representative Fluency In French and A Good Level In English is a Must Experience working in cross functional teams. Bachelor Degree in Science, Commerce or any other relative field. Ability to build strong relationships with different stakeholders. Possess strong Discipline, Consistency, Good Analytical Skills.</section>

0 to 0 years Bayt

Communication & Digital Officer

On-site - Morocco 13 June 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : ARCOL operates within a predominantly competitive and performance-driven culture, where ambition, challenge, and the achievement of measurable objectives are central to success. The company promotes self-improvement, competitiveness, and a strong customer focus, with a clear emphasis on results and market positioning. This performance mindset is supported by a solid innovation dimension, encouraging initiative, creativity, and experimentation. It is further reinforced by structured processes that ensure efficiency and reliability, while collaboration and people-focused practices play a more secondary role. Job : <ul><li>Define and implement a communication strategy to increase brand visibility and awareness.</li><li>Develop and manage the digital presence (social media, website, newsletters, email campaigns).</li><li>Manage influencer and partner relations.</li><li>Participate in the creation of creative content (visuals, videos, articles, posts).</li><li>Monitor and analyze the performance of digital campaigns (reporting, KPIs, recommendations).</li><li>Coordinate with creative and sales teams for project execution.</li><li>Implement and monitor radio, TV, and outdoor advertising campaigns.</li><li>Produce catalogs, posters, color charts, etc., from concept to printing.</li><li>Engage the network of trainers by creating training content and designing and implementing engagement activities.</li></ul> Required profile : Education: Master's degree (Bac+5) in Communication, Marketing, or Digital. Experience: Minimum 2 years in an advertising, communication, or digital agency, or in an industrial environment. Skills: <ul><li>Excellent command of digital communication tools and trends.</li><li>Strong skills in storytelling and brand content.</li><li>Good knowledge of press relations & influence.</li><li>Professional English required (spoken and written).</li></ul> </div>

5 - 7 Years Naukri Gulf

Supplier Electronic Billing Specialist

On-site - Morocco - Casablanca 5 June 2026

Engineering

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Job Description The P2P (Procure To Pay) process is central to Safran's ambition: to digitize and streamline the needs-purchasing-delivery-invoicing-payment chain to secure our supplier relationships. In the context of the legal reform mandating electronic invoicing in France from September 2026, Safran is accelerating the transformation of its practices and aims to guarantee a smooth and efficient deployment with its suppliers. To support this transition, we are recruiting a specialist in supplier relations and the integration of electronic invoicing. Functionally, you will report to the Group P2P team. Responsibilities and objectives: Operational support for suppliers: be the key contact for suppliers on all questions related to electronic invoicing, its procedures, and obligations. Organize and plan communication activities (mailings, webinars, FAQs, conference calls). Lead, coordinate, and monitor the supplier onboarding campaign on Safran's Approved Platform (PA) (Generix). Anticipate risks: Identify purchasing categories (excluding Production) at risk of losing essential information necessary for timely invoice validation during the implementation of electronic invoicing. Gather and summarize, for these at-risk purchasing categories, the internal practices of Purchase Request Managers (PRMs) for invoice validation and administrative receipt in ARIBA/ERP. Compare these Safran-specific internal practices with best practices that could be suggested by suppliers. Propose improvement actions to anticipate the identified risks. Coordinate with the purchasing teams and the P2P managers within the company (PRMs). Management and monitoring of actions: Implement and monitor a dashboard, reports, and progress indicators. Communicate key events and progress achieved. Ensure the regular escalation of any roadblocks. Expertise and monitoring: Maintain up-to-date knowledge of regulations. To successfully carry out these missions, you will rely on the Finance Department (MOA FI), the Shared Service Centers (Safran Purchasing and Safran Finance Services), the network of P2P experts within the company, and the central P2P unit. Job Requirements Education: Master's degree (Bac+5) in management, purchasing, finance, business, or equivalent experience. Experience: Proven experience (minimum 3-5 years) in a B2B supplier/customer relationship support role and/or in managing digitization projects, ideally in a group or international environment. Technical Skills: Mastery of the Procure-to-Pay (P2P) process in an industrial group. Very good knowledge of French regulations on electronic invoicing and the principles of the reform. Understanding of digitization platforms (approved platforms, exchange standards, invoice formats). English is an asset. Excellent written and oral communication skills in French, with very good writing skills. Skills: Operational/Methodological: Ability to lead large-scale communication or enrollment campaigns. Ability to organize and structure operational monitoring (monitoring tools, indicators, reporting). Skills in cross-functional project management and multi-stakeholder coordination. Ability to simplify and explain technical processes to diverse audiences (purchasing, finance, non-expert stakeholders). Interpersonal/Soft Skills: Excellent interpersonal skills, customer service orientation, and teaching ability. Organization and rigor. Autonomy, proactivity, and prioritization skills. Adaptability and ability to collaborate in a team, in project mode, with multiple stakeholders. Interest in new paperless technologies and a commitment to continuous improvement. </div></section>

0 to 0 years Bayt

DRH Groupe (H/F)

On-site - Morocco 15 July 2026

Human Resources

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Missions Principales & Axes de Redressement Le futur DRH Groupe n’est pas un simple gestionnaire de paie ; c'est un business partner stratégique et un garant de la discipline. Ses chantiers prioritaires ciblent directement le redressement des défaillances historiques de la fonction : A. Restructuration Opérationnelle, Process & Digitalisation Audit et refonte des processus : Tolérance zéro pour la négligence administrative. Le DRH doit auditer, formaliser et figer des procédures RH claires, standardisées et opposables à toutes les filiales. Transformation digitale : Piloter la migration et l'intégration des outils RH avec les nouveaux systèmes du groupe (ERP, outils de reporting). Automatiser les tableaux de bord RH pour éliminer le traitement manuel et les erreurs de suivi. Gestion rigoureuse des dossiers du personnel : Assurer une conformité réglementaire totale, de l’onboarding (intégration) au départ des collaborateurs, en sécurisant la gestion des contrats, des sanctions disciplinaires et de la paie. B. Culture de la Performance, Recrutement & Rétention Gouvernance par les KPIs : Déployer une culture d'évaluation factuelle. Structurer, mesurer et faire appliquer des indicateurs de performance (KPIs) obligatoires pour l'ensemble des directeurs et des équipes. Stratégie de recrutement agile : Professionnaliser le sourcing et l'acquisition de talents (notamment via la dynamisation des conventions universitaires et partenariats). Réduire drastiquement les délais de recrutement sur les postes critiques (opérations, IT, transit). Accompagnement du changement : Piloter les plans de restructuration en cours, gérer les plans de formation technique et s'assurer de l'adhésion des équipes aux exigences d'excellence opérationnelle du groupe. C. Climat Social, Discipline et Présence Terrain Leadership de terrain : Sortir des bureaux pour aller au contact des réalités opérationnelles des sites (hubs, plateformes aéroportuaires, agences). Discipline et exemplarité : Sanctionner fermement les manquements aux procédures et instaurer un climat de travail rigoureux où la méritocratie prime. Indicateurs Clés de Performance (KPIs) Le DRH Groupe sera directement évalué sur sa capacité à piloter la fonction RH comme un centre de performance : Time-to-Hire (Délai de Recrutement) : Temps moyen écoulé entre le besoin exprimé et l'intégration du candidat, en particulier sur les profils clés. Turnover Rate (Taux de Rotation) : Suivi et maîtrise du taux de départ, avec analyse des causes et mise en place de plans de rétention des talents. Taux d'Automatisation RH / Fiabilité des Données : Pourcentage de processus RH (paie, congés, évaluations) entièrement digitalisés et exempts d'erreurs manuelles. Taux d'Exécution des Évaluations (Performance Review Rate) : Suivi du respect des campagnes d'évaluation et de la déclinaison des KPIs obligatoires chez les managers. Profil Recherché Expérience et Formation Formation : Bac+5 en Management des Ressources Humaines, Droit Social ou grande école de commerce. Expérience : 15 ans d'expérience minimum , dont au moins 5 ans en tant que DRH dans un groupe multisites ou un secteur à forte intensité de main-d'œuvre (logistique, industrie, distribution). Une expérience confirmée dans la conduite du changement ou la restructuration d'une direction RH est obligatoire. Compétences Rares & Aptitudes Maîtrise du Droit Social Marocain : Expertise juridique irréprochable pour sécuriser les relations contractuelles et gérer les contentieux. Culture Tech & Data : Expérience solide dans le déploiement ou l'utilisation avancée de solutions SIRH et d'outils de Business Intelligence (BI). Fermeté et Posture : Leadership affirmé, excellente communication, capacité à imposer le respect des règles tout en restant un médiateur écouté. Profil "mains dedans", orienté exécution et résultats. </div>

0 to 0 years Bayt

Travel Services Agent

On-site - Morocco 11 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Efficiently promotes and executes the day-to-day Air Arabia sales and customer services of the corresponding sales shop to achieve set targets and objectives. Properly handles/directs customers’ inquiries and complaints in the right channel to enhance the customers’ experience and ensure their satisfaction.  Key Result Responsibilities <ul><li>Works on promoting Air Arabia sales and customer activities as per guidance of Supervisor/Manager and in line with the policies and procedures, these activities include but not limited to tickets, packages, holidays, visas, insurance, car rental, etc. </li><li>Processes reservations, travel bookings, and modifications on bookings for walk-in/calling customers and agents, issues tickets and finalizes all necessary travel arrangements thru the system.</li><li>Implements cross-selling techniques identified by the company to promote its products and services and to achieve the individual target set for him/her.</li><li>Follows up on all updates and new products or systems introduced by the company to maintain solid and proper knowledge of the company’s services and products.</li><li>Contributes to maximizing sales and profitability by selling ancillaries, insurance, holiday packages, visas, and air rewards. Educates customers on all new promotions, campaigns, special offers, and refers them to specialized personnel when needed.</li><li>Establishes contact with current and potential customers to recover/enhance sales and build trust and credibility at customers’ level. Participates in outdoor promotions and sales blitz to promote the company's products and corporate image.</li></ul> . <ul><li>Responds to all customers’ inquiries and handles/directs their complaints raised by visits, calls, emails, etc. immediately and effectively ensuring a positive image of Air Arabia is always reflected.</li><li>Handles all customers in a friendly welcoming attitude and refrains from any attitude that might lead to customer dissatisfaction.</li><li>Communicates with airport team and visa check team to coordinate check-in procedures and formalities with assigned parties whenever required.  </li><li>Notifies customers with any changes or modifications on the flights such as delay, cancellations, others, etc.</li><li>Processes /monitors visa applications and cancellations thru the proper channel in line with the Air Arabia general policies and procedures. </li><li>Maintains the company’s property such as publications, brochures, equipment, office, waiting area, etc. in a good condition keeping in mind the Air Arabia corporate image.</li></ul> Qualifications (Academic, training, languages) <ul><li>Bachelor degree in Tourism/Management or equivalent.</li><li>Additional qualification in Aviation/IATA/Tourism is a plus.</li><li>Proficient in Microsoft Office: Word, Excel, Power Point.</li><li>Good in English  and French Languages (Arabic where necessary).</li><li>Acceptable knowledge in Airline/Travel products and services.</li><li>Capable of understanding customers’ problems and directing them in the right channel.</li><li>Effective communication skills to utilize in building sales and marketing techniques.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Capable of recommending alternate solutions to customers’ problems.</li><li>Effective persuasive, negotiation, and problem solving skills.</li><li>Ability to work for long hours and under pressure.</li><li>Employs interpersonal relations to support company’s objectives.</li></ul> Work Experience <ul><li>1-2 years of experience in a customer service industry, preferably in Travel/Airline or tourism.</li><li>Fresh graduates may be considered for this role given they demonstrate the required competencies.</li></ul> </div>

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