Radiographer Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>You dream of joining a major player in the <b>Insurance / Brokerage</b> sector and using your expertise in a dynamic city? Our company, firmly established in <b>Tangier</b>, is looking for an experienced <b>Manager</b> to strengthen its teams. Your role will be central to the management and development of our activities, bringing a strategic and operational vision.</p><br><br><p>Joining our structure means actively contributing to our growth and customer satisfaction. The main objective will be to ensure optimal management of the cases entrusted to us, while identifying opportunities for continuous improvement of our processes and offers. You will be a pillar in the sustainability of relationships with our partners and in achieving our commercial objectives.</p><br><br><p>As a <b>Manager</b>, your tasks will be varied and stimulating:</p><br><br><ul><li>Supervise and coordinate daily operations related to insurance contract management.</li><li>Analyze risks and propose solutions adapted to customer needs.</li><li>Develop and monitor performance reports.</li><li>Participate in defining the commercial strategy and its deployment.</li><li>Lead and manage the teams under your responsibility.</li><li>Ensure regulatory compliance of operations.</li><li>Negotiate with insurance companies and partners.</li></ul><p>Your technical expertise and leadership will be major assets in carrying out these responsibilities.</p><br><br> <br> <br> Required profile : <p>To be considered for this position, a <b>Bachelor's degree (Bac +3)</b> is required, ideally supplemented by a recognized specialization in <b>Insurance business lines</b>. This solid academic background has provided you with the fundamental knowledge necessary to excel in the insurance field.</p><br><br><p>We are looking for someone with significant experience, between <b>10 and 20 years</b>, which must have been acquired in the <b>Insurance</b> sector, and more particularly in management or leadership roles. This wealth of experience has allowed you to develop a deep understanding of market challenges and a proven ability to manage complex situations.</p><br><br><p>Beyond your background, your personality and skills will make the difference. You are recognized for your:</p><br><br><ul><li><b>Strong sense of analysis and problem-solving</b>: ability to analyze complex situations and propose practical solutions.</li><li><b>Excellent interpersonal and commercial skills</b>: ease in communication, ability to persuade and build lasting relationships of trust.</li><li><b>Natural leadership and team-building ability</b>: skills to motivate and guide a team towards achieving common goals.</li><li><b>Rigor and organization</b>: impeccable organization to effectively manage priorities and deadlines.</li><li><b>Proficiency in IT tools and insurance-specific software</b>.</li><li><b>Mastery of the French language, knowledge of Arabic or English would be a plus.</b></li></ul><p>If you see yourself in this profile, don't wait any longer!</p><br><br> <br><br> </div>

<p><font dir="auto" ><font dir="auto" >Job Description: We are looking for a future Marketing Business Analyst passionate about performance analysis and managing international projects to join our Business Operations team. Do you want to leverage your Project Management experience? You will have the opportunity to play a key role in the development of numerous digital projects and influence daily investment decisions. Your responsibilities will include managing and coordinating project progress, and optimizing and leading the strategy.</font></font></p><p><font dir="auto" ><font dir="auto" >1. Boost market growth: Identify key market characteristics and conduct regular benchmarking. Monitor KPIs using dashboards, analyze and optimize performance in collaboration with the marketing and technical teams. Improve statistical tools and models. Work with the digital marketing teams to optimize advertising campaigns and achieve defined objectives. Collaborate with the product team to coordinate the launch of new services and the evolution of existing ones. Create materials and reports to be shared with partners, prospects, and clients. Manage projects from initial concept to delivery. Ensure coordination between all stakeholders (Business, Technical, Marketing).</font></font></p><p><font dir="auto" ><font dir="auto" >2. Manage operationally: Analyze and measure performance and return on investment. Propose optimization/improvement actions. Conduct iterative test &amp; learn phases (A/B testing). Configure offers on the group's tools. Produce reports and presentations related to the various projects.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >You have 3-5 years of experience in project management, ideally in a digital, technological, telecom, fintech, or online services environment. You are known for your rigor, organizational skills, and ability to manage multiple projects simultaneously. You demonstrate a strong sense of responsibility and a high degree of autonomy. You learn quickly and easily adapt to new tools, working methods, and environments. You possess excellent interpersonal skills and know how to unite multidisciplinary teams around common goals. You are solution-oriented and have strong analytical and problem-solving skills. You are proficient in project management and reporting tools such as Jira, Looker, Tableau, or equivalent solutions. You have a perfect command of Microsoft Office suite tools, particularly Excel, PowerPoint, and Word. Knowledge of digital advertising, Google Ads, and digital marketing is an asset. You are fluent in English and French, both written and spoken.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Axa Services Maroc</strong>&nbsp;operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success. </p><br><br> <br> Job : <p><strong>Purpose of the role:</strong></p><br><br><p>To support customers in emergency situations by organizing all assistance services in accordance with the rules<br>of the profession and customer relationship management.</p><br><br><p><strong>Main Activities:</strong></p><br><br><p><strong>Customer Relationship Management:</strong></p><br><br><p>Handle customer calls in emergency situations<br>Analyze assistance requests and verify customer guarantees<br>Propose the most suitable solutions for the customer's situation within contractual limits<br>Organize and implement the assistance service (field interventions, reservations, etc.)<br>Supervise assistance operations until the operational closure of the file<br>Alert management on sensitive cases<br>Generate commercial opportunities on incoming calls by offering customers additional products and guarantees that meet their needs or by directing them to our partner networks.<br>&nbsp;</p><br><br><p><strong>Processing of assistance invoices:</strong></p><br><br><p>Analyze reimbursement requests and verify customer guarantees<br>Check the conformity of services to be reimbursed<br>Process customer invoice payments<br>EXPECTED FROM EXPERIENCED CEA:<br>Ability to tutor and coach<br>Ability to manage specific activities: testing new processes; piloting operational excellence initiatives<br>Participate in organizational or internal projects (continuous improvement projects)<br>Occasionally participate in working groups to address operational issues</p><br><br><p><strong>Access Requirements:</strong></p><br><br><p><strong>Reference Education:</strong></p><br><br><p>High school diploma or equivalent (Bac or Bac+2/3)</p><br><br><p><strong>Technical/Functional Skills:</strong></p><br><br><p>Proficiency in IT applications for the assistance department<br>Knowledge of assistance products and guarantees<br>Knowledge of office software and telephony solutions<br>Mastery of assistance procedures<br>Mastery of customer relationship management techniques<br>Mastery of location tools<br>Mechanical knowledge (optional)<br>Written and oral communication in French<br>Knowledge of French culture and geography<br>Knowledge of English</p><br><br> <br> <br> Required profile : <p><strong>With higher education from Bac + 2 to Bac + 4, you:</strong></p><br><br><p>- Have perfect command of the French language, both written and spoken.<br>- Master customer relationship management techniques and office software.<br>- Have a keen eye for detail and analytical skills.<br>- Have strong argumentation skills.<br>- Have a sense of responsibility and teamwork.</p><br><br><p><strong><span>We thank all applicants, but we will only contact those selected for the pre-selection process.</span></strong></p><br><br> <br><br> </div>

<p>V&amp;V Engineer is responsible for planning, executing, and coordinating Verification &amp; Validation activities for the ALSTOM, a safety-critical onboard signalling system used in ETCS/ERTMS railway applications. The role ensures that system requirements are correctly implemented, tested, validated, and compliant with railway safety standards throughout the V-cycle development process.</p><p>Key Responsibilities</p><ul><li><strong>Verification Activities</strong></li><ul><li>Review and analyze system, software, and hardware requirements.</li><li>Ensure requirements are clear, testable, traceable, and compliant with project standards.</li><li>Participate in requirements reviews and design reviews.</li><li>Maintain requirement-to-test traceability.</li></ul><li><strong>Validation Activities</strong></li><ul><li>Define validation strategies, test plans, and test procedures.</li><li>Create and execute functional, integration, regression, and system-level tests.</li><li>Validate EVC3 functionalities against ETCS/ERTMS specifications.</li><li>Support customer acceptance and project validation milestones.</li></ul><li><strong>Test Execution &amp; Analysis</strong></li><ul><li>Execute tests on EVC test benches and simulation environments.</li><li>Analyze test results and identify anomalies.</li><li>Raise, track, and verify defect corrections.</li><li>Produce validation reports and test documentation.</li></ul><li><strong>Project Coordination (PRIME Role)</strong></li><ul><li>Lead and coordinate V&amp;V activities within the project.</li><li>Interface with System, Software, Hardware, Safety, and Project teams.</li><li>Monitor V&amp;V progress, risks, and deliverables.</li><li>Support project reviews and technical decision-making.</li></ul></ul><p>Required Technical Skills</p><ul><li>Knowledge of ERTMS/ETCS signalling systems .</li><li>Understanding of EVC (European Vital Computer) architecture and railway onboard signalling.</li><li>Experience with the V-cycle development process .</li><li>Requirement management tools (e.g., DOORS).</li><li>Test management and defect tracking tools.</li><li>Linux environment.</li><li>Scripting/automation (Python is often appreciated).</li><li>Configuration and test bench management.</li></ul><p>Qualifications</p><ul><li>Bachelor's or Master's degree in:</li><ul><li>Electronics Engineering</li><li>Computer Engineering</li><li>Telecommunications</li><li>Railway Systems Engineering</li><li>Embedded Systems</li></ul><li>Experience in:</li><ul><li>Verification &amp; Validation</li><li>Railway signalling</li><li>Safety-critical systems</li><li>Embedded software testing</li></ul></ul><p>Key Competencies</p><ul><li>Analytical thinking</li><li>Problem-solving</li><li>Attention to detail</li><li>Leadership and coordination</li><li>Communication with multidisciplinary teams</li><li>Ability to work in a safety-critical environment</li><li>Autonomy and stakeholder management</li></ul><p>Typical Deliverables</p><ul><li>V&amp;V Strategy and Test Plan</li><li>Test Specifications and Test Cases</li><li>Test Execution Reports</li><li>Defect Reports / Change Requests</li><li>Validation Summary Reports</li><li>Requirements Traceability Matrix (RTM)</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's or Master's degree in: Electronics Engineering, Computer Engineering, Telecommunications, Railway Systems Engineering, Embedded Systems</li><li>Experience in: Verification &amp; Validation, Railway signalling, Safety-critical systems, Embedded software testing</li><li>Analytical thinking</li><li>Problem-solving</li><li>Attention to detail</li><li>Leadership and coordination</li><li>Communication with multidisciplinary teams</li><li>Ability to work in a safety-critical environment</li><li>Autonomy and stakeholder management</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <ul><li>Coordinate and maintain the Project E-BOM based on the Generic BOM.<br>Collect, verify and validate all BOM Change Requests from BCI teams.<br>Ensure BOM compliance, data completeness and structural consistency in PLM.<br>Represent the BCI team in weekly BOM Commission meetings with PFDI.<br>Prepare and secure Sync 3 (Prototype) and Sync 5 (Serial) releases.<br>Create and manage ECOs and release-related data.<br>Monitor BOM quality KPIs and drive corrective actions.<br>Ensure alignment between Project BOM, Module BOM and Generic BOM.<br>Track BOM implementation and data consistency across PLM and BOM ecosystems.<br>Deliver weekly BOM status reporting to PMO and Generic BOM Pilot.</li></ul> <br> Required profile : <ul><li>Background in automotive engineering, industrial engineering or product lifecycle management.</li><li>Proven experience in Bill Of Materials management, PLM environments and project coordination.</li><li>Good understanding of:</li></ul><ol><li>vehicle architecture and module structure,</li><li>product configuration and variant management,</li><li>part lifecycle and release processes.</li></ol><p><strong>Additional Information</strong></p><br><br><p><u><strong>Hard Skills (Technical &amp; Functional)</strong></u></p><br><br><p><em>Strong knowledge of:</em></p><br><br><ul><li>E-BOM structures and logic,</li><li>product configuration and variant management,</li><li>part lifecycle and release management.</li></ul><p>Proven experience with PLM systems, especially ENOVIA from Dassault Systèmes.</p><br><br><p>Ability to manage:</p><br><br><ul><li>initial BOM loading,</li><li>BOM structuring,</li><li>BOM evolution and change control.</li></ul><p>ECO creation and lifecycle follow-up.</p><br><br><p>Strong understanding of:</p><br><br><ul><li>vehicle program organization,</li><li>module and system decomposition,</li><li>project BOM vs module BOM consistency.</li></ul><p>Advanced use of Excel for:</p><br><br><ul><li>BOM analysis,</li><li>reporting,</li><li>data consolidation.</li></ul><p>Experience using business intelligence tools such as SAP BI 4 from SAP.</p><br><br><p>Ability to work with:</p><br><br><ul><li>BOM Change Request files,</li><li>PTA files,</li><li>PowerTools,</li><li>DocInfo,</li><li>CODEP / EBOM viewers.</li></ul><p>Knowledge of release workflows for prototype and serial phases.</p><br><br><p><u><strong>Soft Skills</strong></u></p><br><br><ul><li>Strong communication and stakeholder coordination skills.</li><li>Ability to lead and animate cross-functional meetings autonomously.</li><li>Structured and detail-oriented approach.</li><li>Strong reporting and synthesis capability.</li><li>Ability to work independently within a PMO governance framework.</li><li>Good understanding of project planning and delivery constraints.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Who we are ?</strong></p><br><p><span>Artefact is a new generation of a data service provider, specialising in data consulting and data-driven digital marketing, dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.</span></p><br><p><span>Our broad range of data-driven solutions in data consulting and digital marketing are designed to meet our clients’ specific needs, always conceived with a business-centric approach and delivered with tangible results. Our data-driven services are built upon the deep AI expertise we’ve acquired with our 1000+ client base around the globe.</span></p><br><p><span>We have 850 employees across 20 offices who are focused on accelerating digital transformation. Thanks to a unique mix of company assets: State of the art data technologies, lean AI agile methodologies for fast delivery, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts, all dedicated to bringing extra value to every client.</span></p><br><p>&amp;nbsp;</p><br><p>Over the last few years, Data Science at Artefact Morocco has skyrocketed in terms of novel projects coupled with a growing diverse team. We tackle use cases that bring business value and serve different countries. Our area of expertise involves Applied Mathematics &amp;amp; Statistics for Machine Learning and Deep Learning, with a recently strong focus on Generative AI.&amp;nbsp;</p><br><p><strong>Responsibilities : </strong>In addition to the core Data Science and ML Engineering Team, you will work with different stakeholders to:</p><br><ul><li>Qualify the feasibility of Use Cases, translating business challenges into technical formulations</li><li>Define the business and statistical hypothesis, and build the solution followed by testing and validation</li><li>For those Use Cases that are validated, you will help develop a production-ready solution.</li></ul><p>When consulted on a business challenge, you propose adequate AI or machine learning options to address this need. You act as an expert on the best algorithm to choose given the specific context and constraints. You are a key contributor to the design of the solution. You develop data visualisation features to generate insights and support data storytelling. You iterate with the business in an agile way to develop, adapt and refine the solution to enable maximum business impact. You design, build, maintain, and troubleshoot the data models integrated into the solutions delivered :&amp;nbsp;</p><br><ul><li>Assess the quality of the data; clean and aggregate when necessary</li><li>Compare and choose the right algorithms based on defining the right statistical hypothesis</li><li>Develop and train models</li><li>Follow principles of MLOps when moving models to productions</li><li>Troubleshoot the models in production</li></ul><p><strong>Profile Minimum requirements</strong> :&amp;nbsp;</p><br><ul><li>Must have at least 3 years of prior Data Science experience</li><li><strong>VERY</strong>Proficient in Python</li><li>Has a Master's degree in Applied Mathematics, Advanced Statistics, and Data Science or a related discipline</li><li>Excellent interpersonal and communication skills</li><li>Strong knowledge of data science algorithms and at least one proven experience in developing Statistical and ML algorithms</li><li>Ideally Fluent in English</li></ul><p><strong>Preferred requirements</strong> :&amp;nbsp;</p><br><ul><li>Preferred experience in Consulting;</li><li>Preferred experience in Cloud Technologies;</li><li>Good knowledge of Spark;</li><li>Good knowledge of MLOps principles.<br></li></ul><p><strong>Come join us !&amp;nbsp;</strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Technicien(ne) Essais &amp; Mise en Service | Maroc<br>Façonnez l’avenir de la mobilité urbaine avec KONE.<br><p>KONE offre une excellente opportunité à un(e) <b>Technicien(ne) Essais &amp; Mise en Service expérimenté(e)</b> de rejoindre notre équipe à <b>Casablanca, Maroc</b>, sous la responsabilité de l’Ingénieur Support Technique Terrain.</p><br><br><p>Nous recherchons une personne ayant une expérience pratique dans le secteur des ascenseurs et des escaliers mécaniques, notamment dans les domaines des essais, de la mise en service, de l’installation ou de la maintenance. Vous jouerez un rôle important pour garantir que les ascenseurs sont testés, mis en service et prêts à fonctionner de manière sûre et fiable, conformément aux standards KONE.</p><br><br><p>Il s’agit d’une excellente opportunité pour un(e) technicien(ne) expérimenté(e) souhaitant développer son expertise technique et faire évoluer sa carrière au sein de KONE. Nous proposons des formations continues, des retours réguliers ainsi que des opportunités de développement professionnel.</p><br><br>À propos de KONE<br><p>Chez KONE, notre mission est d’améliorer la fluidité de la vie urbaine. En tant que leader mondial du secteur des ascenseurs et des escaliers mécaniques, nous proposons des ascenseurs, des escaliers mécaniques et des portes automatiques pour bâtiments, ainsi que des solutions de maintenance et de modernisation.</p><br><br><p>Grâce à une gestion plus efficace du <b>People Flow®</b>, nous rendons les déplacements des personnes plus sûrs, plus fluides et plus fiables dans des bâtiments toujours plus hauts et plus intelligents.</p><br>Quelles seront vos missions?<br><p>En tant que <b>Technicien(ne) Essais &amp; Mise en Service</b>, vous serez amené(e) à :</p><br><br><ul><li>Collaborer avec les équipes concernées sur site afin de comprendre l’état et la situation de l’ascenseur.</li><li>S’assurer que l’ascenseur est électriquement sécurisé avant de procéder aux essais et à la mise en service.</li><li>Diagnostiquer et résoudre les problèmes techniques rencontrés au cours des essais et de la mise en service.</li><li>Mettre en service les ascenseurs conformément aux spécifications et paramètres convenus.</li><li>Tester les ascenseurs conformément à la documentation d’essai applicable et aux standards KONE.</li><li>Effectuer les mesures requises et compléter toute la documentation nécessaire.</li><li>Identifier et consigner toute anomalie nécessitant une action corrective.</li><li>Effectuer les inspections finales et compléter la documentation correspondante.</li><li>Communiquer l’état et le statut de l’ascenseur au Superviseur Installation responsable des activités sur site.</li></ul><br>Êtes-vous la personne que nous recherchons ?<br><p>Nous recherchons une personne disposant des qualifications et compétences suivantes :</p><br><ul><li>Un minimum de <b>3 ans d’expérience dans le secteur des ascenseurs et des escaliers mécaniques</b>.</li><li>Une expérience sur des équipements autres que KONE (NKE), notamment les équipements Otis, serait un atout.</li><li>De solides compétences techniques en électricité et/ou en mécanique.</li><li>De bonnes capacités de diagnostic et de résolution de problèmes.</li><li>Une expérience préalable en tant que Technicien Essais, Technicien Support Terrain ou Technicien de Maintenance serait un atout.</li><li>Un bon niveau de communication en anglais.</li><li>Un engagement fort en matière de sécurité, de qualité et de travail bien fait.</li><li>La motivation nécessaire pour apprendre, se développer et construire une carrière à long terme chez KONE.</li><li>Un permis de conduire valide.</li><li>La flexibilité et la disponibilité nécessaires pour effectuer des déplacements dans tout le Maroc selon les besoins.</li></ul><br>Ce que nous offrons<br><p>Chez KONE, vous aurez l’opportunité d’évoluer dans un environnement de travail stimulant et collaboratif, où votre expertise et votre développement professionnel sont valorisés.</p><br><br><p>Nous proposons :</p><br><ul><li>Un environnement de travail dynamique et collaboratif.</li><li>Des opportunités complètes de formation et de développement.</li><li>Des retours réguliers et des échanges sur la performance.</li><li>Des opportunités de développement professionnel et personnel.</li><li>Du mentorat et du coaching.</li><li>Une culture fondée sur la confiance, le respect et la collaboration.</li><li>L’opportunité de travailler au sein d’une entreprise engagée en faveur de la durabilité et de l’innovation.</li><li>Un poste enrichissant qui vous permettra de développer votre expertise technique tout en contribuant concrètement à la réussite de nos clients et de nos projets.</li></ul><br>Prêt(e) à relever votre prochain défi ?<br><p>Si vous avez de l’expérience dans le secteur des ascenseurs et souhaitez saisir une opportunité pour développer votre carrière technique, <b>nous serions ravis de vous rencontrer</b>.</p><br><br><p><b>Postulez dès aujourd’hui et franchissez une nouvelle étape dans votre carrière avec KONE.</b></p><br><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.</i></p><br><p>Read more on <span><i><u>https://kone.com/global/en/careers.html</u></i></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>OFR Bulk Operations &amp; Customer Service Specialist</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p>DHL Global Forwarding has an opening for <strong>OFR Bulk Operations &amp; Customer Service Specialist </strong>in Morocco. In this role, you will Ensure the delivery from A-Z of all the operations process related to OFR shipments.</p><br><br> <p><strong><em>Join us in connecting people and improving lives! </em></strong></p><br><br> <p><strong>In this OFR Bulk Operations &amp; Customer Service Specialist position </strong></p><br><br> <ul> <li>You will handle day-to-day shipments and operational activities for Bulk Ocean Freight, including both import and export shipments.</li> <li>You will liaise with origin and destination offices for forecasts and maintain regular communication with the Sales Department and Department Supervisor.</li> <li>You will place booking orders with shipping lines through the appropriate systems.</li> <li>You will ensure that all shipments comply with customs regulations in Morocco and other applicable country regulations.</li> <li>You will send Bill of Lading (BL) instructions to shipping lines and verify that all information on the Bill of Lading is accurate and complete.</li> <li>You will coordinate with depots for the fitting of flexitanks and arrange container pickups with truckers according to customer requirements and timelines.</li> <li>You will coordinate with customs brokers to manage customs clearance formalities.</li> <li>You will check and prepare all necessary documentation required for export, import, and customs clearance processes.</li> <li>You will issue customer invoices within 4 days of departure for exports and within 3 days of arrival for imports.</li> <li>You will ensure the timely collection of containers from shipping line depots.</li> <li>You will provide customers with complete and accurate information in a timely manner.</li> <li>You will coordinate daily operations and the movement of goods, including hazardous cargo.</li> <li>You will prepare all shipping documents accurately and on time and identify the most appropriate transport mode in consultation with customers.</li> <li>You will ensure all required documents are delivered on time to customers, brokers, shipping lines, and truckers.</li> <li>You will maintain optimal levels of customer satisfaction.</li> <li>You will monitor and control file performance, including gross profit (GP), costs, and revenue.</li> <li>You will consolidate monthly operational data for KPI reporting and analyze performance trends.</li> <li>You will have the responsibility and authority to approve or reject non-conforming freight and containers.</li> <li>You will handle customer complaints and work closely with shipping lines and the station network to implement corrective actions whenever issues or challenges arise.</li> </ul> <p><strong>Qualifications &amp; Experience</strong></p><br><br> <ul> <li>2-4 Years of experience</li> <li>Bachelor’s Degree or equivalent experience/qualification</li> </ul> <ul> <li>Fluent in English, French, and Arabic</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect &amp; Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br> <p> #LI-MEA</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>The TPC Consolidator is responsible for consolidating and monitoring production costs throughout product development. They analyze changes in bills of materials, manage the consistency of economic data, perform cost analyses, and actively contribute to optimization actions aimed at improving the economic performance of projects.</p><br><br><p><strong>Main responsibilities</strong></p><br><br><ul><li>Consolidate the total production cost (TPC) during project development phases.</li><li>Ensure the update and reliability of cost bills of materials.</li><li>Analyze changes in product bills of materials and vehicle structure.</li><li>Collect, consolidate, and manage cost data from purchasing, technical departments, and internal costs.</li><li>Lead cost reviews with different stakeholders.</li><li>Produce economic analyses and comparative summaries against previous forecasts.</li><li>Update the information tools and systems dedicated to the economic management of materials.</li><li>Perform cross-functional techno-economic studies on products and sub-systems.</li><li>Participate in workshops, task forces, and cost reduction actions.</li><li>Measure and analyze price variations between different economic reports.</li><li>Ensure the robustness, quality, and consistency of TPC consolidations.</li></ul> <br> <br> Required profile : <ul><li>Bac+5 Engineering degree in Industrial Engineering or equivalent field.</li><li>First experience or beginner profile with a strong interest in economic analysis and cost management.</li><li>Experience of <strong>1 to 3 years</strong> appreciated in the automotive or manufacturing industry.</li></ul><p><strong>Technical Skills</strong></p><br><br><ul><li>General knowledge of the automotive environment and product development.</li><li>Good understanding of cost references and industrial economic mechanisms.</li><li>Excellent command of <strong>Excel</strong> and <strong>PowerPoint</strong>.</li><li>Strong analytical and mathematical skills.</li><li>Ability to process, consolidate, and summarize large volumes of data.</li><li>Knowledge of product bills of materials (BOM) and cost analyses.</li><li>Knowledge of the automotive world and consolidation activities is an asset.</li><li>Proficiency or knowledge of <strong>TPC</strong> processes is desired.</li></ul><p><strong>Soft Skills</strong></p><br><br><ul><li>Sense of organization and priority management.</li><li>Excellent analytical and synthesis skills.</li><li>Collaborative spirit and teamwork.</li><li>Good interpersonal skills and facilitation ability.</li><li>Negotiation skills.</li><li>Results-oriented.</li><li>Autonomy and rigor.</li><li>Creativity and initiative.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>AXA GBS Morocco</strong>&nbsp;operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and strong professional relationships are key priorities. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and team cohesion. This human-centered approach is <strong>reinforced</strong> by a strong <strong>organizational framework</strong>, ensuring reliability, structure, and operational efficiency. It is <strong>complemented</strong> by a moderate focus on <strong>innovation</strong> and <strong>performance</strong>, supporting continuous improvement within a well-defined environment. </p><br><br> <br> Job : <p>The main mission is to perform local operations and processes for the security of privileged access (Accounts, privilege, recertification ...) with a contribution to standardize the management of all AXA privileged accounts and provide support to users on security topics in their accounts.</p><br><br><p>It is also needed to promote the policy, support the development of strong and sustainable processes.</p><br><br><ul><li>Create and maintain scalable, standardized Frameworks.</li><li>Plan, coordinate and manage periodic recertification campaigns according to the global process and frameworks.</li><li>Manage steakeholder engagements</li><li>Analyze the accounts current state at AXA privileged access level.</li><li>Manage security request management process in SILVA / Service Now</li><li>Support change management initiatives</li><li>Maintain documentation and governance</li><li>Drive continuous improvement.</li><li>Manage the weekly and daily monitoring reports for CyberArk access</li><li>Manage the weekly recertification report</li><li>Participate in the monthly security incidents dashboard.</li><li>Provide a monthly analysis of service level trends.</li></ul> <br> Required profile : <p>Minimum Bac +4 in Security Engineering or a related field.</p><br><br><p>Minimum 3 years of IT Security, Risk, Audit, or information system experience in a dynamic enterprise IT environment is highly recommended</p><br><br><ul><li>An information Security Certification is highly desired (ISO27001 or/and equivalent),</li><li>ITIL V3 certified (Minimum Foundation level).</li><li>Global technical vision of account management, AD.</li><li>Knowledge of legal and compliance aspects.</li><li>Strong communication skills</li><li>Relevant Experience in SharePoint Configuration and Administration</li><li>Experience with Power Automate (formerly Microsoft Flow).</li><li>Global technical vision of the main security tools / environments</li><li>Scripting and automating: Proficiency in PowerShell for automating SharePoint tasks</li><li>Ability to build, document, and improve operational or compliance frameworks</li><li>Proficiency in Excel, PowerBI or similar tools</li><li>Intercultural receptivity and flexibility,</li><li>Organized with proven ability to organize workload, meet deadlines and use time effectively,</li><li>Good interpersonal and communication skills to work effectively in a team,</li><li>Good sense of analysis,</li><li>Professional working proficiency in English &amp; French. (Written and verbal)</li><li>Strong learning aptitude and ability to learn new technologies independently.</li><li>Strong collaboration skills to work across global business units and cross-functional teams.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>HCLTech</strong> operates within a predominantly <strong>competitive and performance-driven culture</strong>, where ambition, challenge, and the achievement of measurable goals are central to success. The company promotes self-improvement, competitiveness, and a strong customer focus, with a clear emphasis on results and market positioning. This performance-driven environment is strongly supported by a robust <strong>innovation</strong> dimension, encouraging initiative, experimentation, and agility. It is further complemented by a collaborative culture focused on people development and teamwork, while structured processes play a more secondary role. </p><br><br> <br> Job : <p><strong><u>About the Role</u></strong></p><br><br><p>We are seeking a Customer Support Analyst to help customers successfully adopt and maximize the value of Cisco IQ. In this role, you will combine customer support, onboarding, and platform adoption activities to ensure a seamless customer experience. You will engage directly with customers, provide guidance on platform capabilities, resolve onboarding challenges, and collaborate with internal teams to drive successful outcomes.</p><br><br><p><u><strong>Key Responsibilities</strong></u></p><br><br><ul><li>Support customers throughout their Cisco IQ onboarding, platform activation, and adoption journey.</li><li>Conduct proactive outreach through calls, emails, webinars, and virtual meetings to engage customers and provide guidance.</li><li>Deliver onboarding sessions, product demonstrations, and customer reviews.</li><li>Respond to customer inquiries and troubleshoot onboarding or platform-related issues.</li><li>Collaborate with cross-functional teams to resolve customer concerns and ensure timely issue resolution.</li><li>Track onboarding progress, customer engagement activities, and platform adoption metrics.</li><li>Capture customer feedback and maintain accurate records in CRM and customer management systems.</li><li>Ensure timely follow-up and effective communication with customers.<br>&nbsp;</li></ul> <br> <br> Required profile : <p><u><strong>What We're Looking For</strong></u></p><br><br><ul><li>2-4 years of experience in Customer Support, Technical Support, Customer Operations, Account Management, or other customer-facing roles.</li><li>Experience interacting with customers through outbound outreach and engagement activities.</li><li>Strong communication, presentation, and problem-solving skills.</li><li>Experience working with CRM tools and customer management platforms.</li><li>Basic understanding of technology, SaaS platforms, and networking concepts.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Strong customer service mindset with the ability to build positive customer relationships.</li></ul><p><u><strong>Nice to Have</strong></u></p><br><br><ul><li>Familiarity with Cisco technologies such as Meraki, Webex, Intersight, SD-WAN, or similar enterprise platforms.</li><li>Experience with reporting, data analysis, and performance tracking.</li><li>Exposure to customer onboarding or technical support environments.</li></ul><p><u><strong>Key Competencies</strong></u></p><br><br><ul><li>Customer-focused approach</li><li>Strong ownership and accountability</li><li>Proactive problem-solving and issue escalation</li><li>Cross-functional collaboration</li><li>Excellent organization and follow-up skills</li><li>Ability to balance customer support and platform adoption objectives<br>&nbsp;</li></ul> <br><br> </div>

<h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description</font></font></h3><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The UX Business Analyst acts as the interface between business challenges, user needs, and the product and technical teams. Their role is to understand business issues and usage patterns, translate them into functional requirements and relevant user experiences, and then support their implementation through to validation. They thus contribute to designing useful, simple, accessible digital products and services that are aligned with business objectives.</font></font></p><h4><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main responsibilities:</font></font></h4><ol><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Business needs analysis: Gather and analyze needs from business units and stakeholders. Identify challenges, constraints, objectives, and success criteria. Facilitate scoping and requirements gathering workshops. Map business processes and identify pain points. Challenge requests to uncover the true need behind the proposed solution. Formalize functional requirements and business rules.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">UX Analysis and Research: Understand user needs, behaviors, and pain points. Prepare and conduct user interviews, workshops, and tests. Analyze available quantitative and qualitative data. Perform benchmarking and competitive analysis. Build or refine user personas, user journeys, and customer/user journey maps. Identify pain points and opportunities for improvement.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Functional and UX Design: Design user journeys and workflows. Define the functional architecture and information organization. Create wireframes, prototypes, and functional mockups. Translate user and business needs into concrete functionalities. Participate in defining and prioritizing the backlog. Collaborate with UX/UI Designers when the role is shared within the team.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Specifications and Delivery: Write user stories, functionalities, business rules, and acceptance criteria. Maintain functional documentation. Participate in Agile ceremonies. Support developers during the implementation phase. Answer functional questions and clarify requirements. Participate in functional acceptance testing and user testing. Verify the solution's compliance with the stated requirements.</font></font></li></ol><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree (or equivalent) in Computer Science, Engineering, UX, Digital Technology, or a related field. Minimum 5 years of experience in Business Analysis, Product, UX, or functional consulting. Experience with digital products or services. Excellent analytical and synthesis skills. Strong communication and interpersonal skills. Ability to communicate effectively with both business stakeholders and technical teams. Critical thinking and the ability to challenge requirements. User-centric and results-oriented. Autonomous, curious, and able to work in a cross-functional environment.</font></font></p><h4><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Research skills:</font></font></h4><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">UX: User research, user journeys, personas, user testing, wireframing and prototyping, design thinking...</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Product &amp; Agile: Product Discovery, Backlog Management and Prioritization, Product/Design/Tech Collaboration, Product Culture and Results Orientation</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Tools: Figma, Jira/Confluence. Knowledge of analytics tools is a plus.</font></font></li></ul>

<p>As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under the guidance of a Team Lead and an Operations Manager and take assisted training modules that help you grow, develop, and improve your skills as you work. You'll stay on top of the client's newest projects and updates, as well as past releases and branding, and help their players continue enjoying the games they love.</p><p>Technical requirements A minimum internet speed of 15 Mb/s download and 15 Mb/s upload with Latency internationally A minimum of 8 GB RAM Windows 11 (All editions except Windows S Mode), or macOS 13.0 or newer A processor with a CPU Mark of at least 9220 , like Intel i5-8400, or stronger ( Has to be 8th Gen Intel or above, if Ryzen, 2nd Gen or above ) A GPU with a G3D Rating of 4806 , like GTX 760, or stronger 2 Monitors A smartphone usable for two-factor authentication that runs at least: Android 10.0 or newer Apple iOS 16.0 or newer</p><p>We offer The flexibility to work 100% remotely with no wasted commute time and travel costs A position at a fast-paced international company with ambitious gaming, e-commerce, and tech clients A casual, diverse, and inclusive culture with people from 80+ countries, speaking 25+ languages - where we celebrate everyone's uniqueness Innovative digital tools and comprehensive training, with access to our library of online training courses Various learning and career development initiatives throughout the year Fun employee engagement activities and participation in 5CA employee-lead communities such as 5CA Connect, Pride, 5CA Gamers, Women of 5CA, to name a few</p><p><strong>Desired Candidate Profile</strong></p><p>About you You speak and write French at an advanced level (C1 minimum) and English at an intermediate level (B2 minimum) . You are based in Morocco. . You have in-depth gaming knowledge and love anything related to video games You own a PS4, PS5, Xbox One, Xbox One Series X, Nintendo Switch or a modern gaming PC/laptop You are a fast learner, take initiative and excel at troubleshooting You have a dedicated quiet workspace located within your residence (Optional) Experience in a Customer service environment is a plus.</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of ERTMS railway projects, we are seeking a Validation Engineer to work on the validation activities of the RBC (Radio Block Centre) configuration. The consultant will integrate with the system/validation teams to verify the conformity of the RBC configuration with functional specifications, project data, and applicable ERTMS rules. Prior experience with ERTMS Level 1 is required to ensure a good understanding of ETCS principles, signaling data, and railway validation processes.</font></font></p><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main missions</font></font></h3><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze the functional specifications and system ERTMS / ETCS.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze the data and parameters necessary for the operation of the RBC.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Verify the consistency of the RBC settings with the project input data.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare and write the validation plans, procedures and scenarios.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">D. Define the test cases that cover the functional requirements.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Carry out validation campaigns on the platform/simulator.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Verify the system's behavior under different operating scenarios.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze the test results and identify deviations from expected behavior.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Investigate anomalies related to system settings, data, or behavior.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To declare, document and follow up on anomalies until their resolution.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform non-regression tests after correction or evolution of the parameter.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure traceability of test case requirements and validation results.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in technical reviews with the system, software, configuration and validation teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Produce validation reports and summaries.</font></font></li></ul><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Research skills</font></font></h3><h4><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rail / ERTMS</font></font></h4><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of the ERTMS / ETCS environment.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Significant experience in ERTMS Level 1.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Understanding the principles of railway signalling.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of railway functional validation processes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of RBC/ETCS Level 2 is a real advantage.</font></font></li></ul><h4>Validation</h4><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">System and functional requirements analysis.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Drafting of test plans and procedures.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Definition and execution of validation scenarios.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analysis of results and investigation of anomalies.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Functional, system and non-regression testing.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing the traceability of requirements.</font></font></li></ul><h4><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Tools / Environments</font></font></h4><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">DOORS or an equivalent requirements management tool.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Anomaly management tools: JIRA / ClearQuest or equivalent.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ERTMS simulation tools and validation platforms.</font></font></li><li>Excel / Pack Office.</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Python or test automation tools would be appreciated.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (or equivalent) in embedded systems, automation, electronics, industrial computing, or railway engineering. Experience in ERTMS Level 1 functional validation. Prior exposure to RBC, ETCS Level 2, or signaling system configuration is highly desirable. Ability to analyze complex technical specifications. Rigor, autonomy, and investigative skills. Strong interpersonal skills for working with system, validation, software, and signaling teams.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p><strong><em>1. Management of L2 teams</em></strong></p><br><br><ul><li>Direct management of Level 2 teams</li><li>Management of workload, capacity, and resource allocation</li><li>Dispatch of incidents and prioritization</li><li>Definition and monitoring of individual and collective objectives</li><li>Supporting employees in their career development</li><li>Development and monitoring of skills development plans</li></ul><p><strong><em>2. Training and skill development</em></strong></p><br><br><ul><li>Construction and monitoring of the teams' training plan</li><li>Development of versatility and functional coverage</li><li>Support for the transformation towards a global and cross-functional support model</li><li>Promotion of the use of AI and automation tools in daily activities</li></ul><p><strong><em>3. Knowledge Management</em></strong></p><br><br><ul><li>Enrichment, structuring, and maintenance of the IT HUB knowledge base</li><li>Definition of documentation and capitalization standards</li><li>Use of Group tools (ServiceNow, Teams, SharePoint, Copilot) to ensure the dissemination and sustainability of knowledge</li><li>Implementation of a Knowledge-Centered Support approach</li></ul><p><strong><em>4. Operational excellence</em></strong></p><br><br><ul><li>Leading continuous improvement of Level 2 support</li><li>Management of corrective and preventive actions</li><li>Coordination of activities between L2 and L3 teams</li><li>Monitoring of expertise requests and improvements reported to higher-level teams</li></ul><p><strong><em>5. Incident management and governance</em></strong></p><br><br><ul><li>Active participation in processes:<ul><li>Incident Management</li><li>Problem Management</li><li>Major Incident Management</li></ul></li><li>Coordination of cross-team resolution actions</li><li>Leading operational governance meetings with stakeholders</li><li>Identification and reporting of friction points, risks, and improvement needs</li></ul><p><strong><em>6. Performance management</em></strong></p><br><br><ul><li>Definition and monitoring of operational KPIs</li><li>Production of dashboards and management reporting</li><li>Analysis of trends, volumes, service quality, and user satisfaction</li><li>Proposal of continuous improvement plans</li></ul><p><strong><em>7. Recruitment and onboarding</em></strong></p><br><br><ul><li>Identification of resource needs</li><li>Participation in recruitment processes</li><li>Selection of profiles aligned with Level 2 needs and Group strategic directions</li><li>Organization and management of new employee onboarding</li></ul> <br> Required profile : <ul><li>Degree: Master's degree in IT</li><li>8 years of experience</li><li>Languages: French and English mandatory (fluent level)</li><li>Experience: Significant experience in managing technical teams and IT support</li><li>Technical skills: Proficiency in IT service management tools (ServiceNow, SharePoint, Teams, Copilot)</li><li>Soft Skills: Leadership, analytical skills, priority management, communication</li></ul> <br><br> </div>

<p>Who are we? Safran is an international high-technology group operating in the fields of aeronautics (propulsion, equipment and interiors), space and defense. Safran Aircraft Engines (SAE) is a subsidiary of the Safran Group. Driven by nearly 15,000 employees spread across 31 sites in 9 countries, SAE has been an aeronautical engine manufacturer for over 110 years. We design, develop, produce, and market, alone or in partnership, engines for civil or military aircraft, as well as for satellites. SAE has a network of civil engine maintenance workshops worldwide and offers its customers a complete range of interventions: performance restoration, replacement of limited-life parts, inspection and maintenance of the entire engine and its equipment. To cope with the increased pace of LEAP engine maintenance in the coming years, Safran Aircraft Engines Services Casablanca (SAESC) has launched the construction of a new shop in Morocco. Our new workshop located in the Casablanca-Settat region will be responsible for the maintenance of new types of civil aircraft engines (LEAP) which equip, among others, the Airbus A320neo and the Boeing 737Max. Within the production department, the Propulsion Revision Engineer is directly involved in the maintenance workshops to ensure the repair, reliability, and regulatory compliance of engines and their modules. In a context of high quality and safety requirements, he/she will integrate a structured support program, combining technical training and soft skills development, with the long-term objective of evolving into a production supervisor position. His/her main missions are as follows: Participate in heavy maintenance (overhaul) activities of the engines: dismantling, inspection, expertise, repair, and reassembly. Apply and enforce maintenance procedures, manufacturer manuals, and regulatory requirements. Contribute to airworthiness monitoring, parts traceability, and associated documentation. Collaborate closely with production, quality, methods, logistics, and test bench teams. Monitor performance indicators and contribute to continuous improvement actions. Progressively take on responsibilities to coordinate production teams, organize workshop activities, and ensure operational objectives are met.</p><p><strong>Desired Candidate Profile</strong></p><p>Your assets for this position: You have successful experience in a similar role and/or you have a professional diploma in aeronautics (or equivalent). A first experience in mechanics and knowledge of the aeronautics world will be a plus! You are recognized for your rigor and proactivity in your missions. The ability to work in a team will be essential. You are able to read and understand English, in order to consult technical documentation before any intervention on parts.&nbsp;</p>

<p style="font-size: 11px;"><strong style="font-size: 11px;">Job Requirements</strong></p><ul style="font-size: 11px;"><li style="font-size: 11px;">In-depth knowledge of mechanical design and manufacturing processes.</li><li style="font-size: 11px;">Knowledge of RDM (resistance of materials)</li><li style="font-size: 11px;">Mastery of industrial drawing standards, functional dimensioning and geometric tolerancing.</li><li style="font-size: 11px;">Knowledge of CAD tools: CATIA V5</li><li style="font-size: 11px;">Knowledge of mechanical calculation tools: Patran / Ansys</li><li style="font-size: 11px;">Ability to analyze and synthesize mechanical design issues.</li><li style="font-size: 11px;">Ability to draft reports, technical notes and training materials.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><br></p>

Mission <div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage product development through to the various project milestones.</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate tradespeople and suppliers.</font></font><br> </li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing technical convergence and product evolution.</font></font><br> </li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow the digital and physical validations.</font></font><br> </li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing risks, open issues and action plans.</font></font><br> </li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure product/process convergence.</font></font></li> </ul> </div> Profile <div> <p> </p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of our business development, we are looking for experienced Engineers &amp; Technicians to strengthen our teams in various product development areas:</font></font></p> <p> </p> <p></p> </div>

<p><br></p><p><b>JOB PURPOSE:</b></p><p>Lead the day-to-day field execution of WTG and BoP maintenance activities, ensuring safe, high quality, and timely delivery of preventive and corrective works, strong troubleshooting support, and proper documentation discipline, to sustain high availability and reliability of the wind farm under the supervision of the Site Engineer.</p><p><b>KEY ACCOUNTABILITIES:</b></p><p><b>Health, Safety, Security &amp; Environment</b></p><ul><li>Ensure compliance with HSSE policies, procedures, and controls across the plant to guarantee employee and asset safety, legislative compliance, and responsible environmental practices.</li><li>Perform regular PTW process inspection and ensure full compliance with NOMAC HSSE standards.</li><li>Ensure subcontractors full compliance with NOMAC HSSE standards and site rules.</li><li>Ensure a high level of HSSE awareness through regular coaching / toolbox talks and field presence to correct deviations.</li><li>Report all incidents and occurrences as per NOMAC Health and Safety policy and support investigation and action follow-up.</li><li>Lead daily field housekeeping closure after work (tools removal, waste collection, parts returned, area left safe/clean).</li><li>Perform weekly 5S walkdowns with technicians (turbine bases, workshop, service vehicles) and close actions.</li><li>Ensure technicians comply with fleet rules and confirm vehicle readiness before dispatch (safety equipment + basic checks).</li><li>Review weekly overspeed alerts for his team and apply first-level coaching, escalating repeated cases to Site Engineer / HSE.</li></ul><p><b>Operations &amp; Maintenance Execution (WTG + BoP)</b></p><ul><li>Supervise preventive and corrective maintenance works, daily troubleshooting, and repair/replacement of wind turbine mechanical, electrical, and hydraulic systems/components.</li><li>Supervise preventive and corrective maintenance activities of BoP equipment.</li><li>Provide first-line technical guidance to service technicians and ensure safe, efficient execution and quality of work.</li><li>Support and lead major component replacement activities (e.g., generators, Transformer, gearbox) by coordinating resources, tools, and field readiness.</li><li>Daily toolbox + job readiness check before dispatch (scope, hazards, tools, spares, access, weather, communications).</li><li>Work quality hold points for critical tasks (MV terminations, transformer work, torque marking, reinstatement checks).</li><li>Defect elimination loop: create/maintain a simple repeat defects log and propose permanent corrective actions to Site Engineer.</li><li>Lifting &amp; rigging readiness checks: verify lifting accessories certificates/condition before any lift (even when crane is contractor-owned).</li><li>Return-to-service verification discipline: ensure basic functional checks are completed (and recorded) before handing back to SCADA.</li><li>On Call/standby coordination: ensure fair on-call distribution, clear escalation and response protocol during breakdowns.</li></ul><p><b>PTW / LOTO</b></p><ul><li>Establish and maintain general safety from the system / Lock Out Tag Out (LOTO).</li><li>Support the proper implementation of PTW requirements and safe work execution in the field.</li></ul><p><b>Troubleshooting, Performance Monitoring &amp; Downtime Control</b></p><ul><li>Interpret turbine faults and support troubleshooting to minimize downtime and improve availability.</li><li>Monitor turbine performance and identify recurring issues/potential problems requiring corrective action.</li><li>Support optimization of turbine downtime and service KPIs through better prioritization and execution discipline.</li><li>Follow up MPC recommendations and implement improvement actions to minimize generation losses and enhance plant performance.</li></ul><p><b>Work Management, Documentation &amp; Reporting Quality</b></p><ul><li>Ensure technicians complete all relevant paperwork and system reporting (work orders, checklists, PTWs, reports) with good quality and on time.</li><li>Review and validate WO closure quality (clear problem/cause/action, measurements, parts used, attachments) and coach technicians to improve reporting discipline.</li><li>Maintain service logs and contributes to operational/maintenance reporting as requested by the Site Engineer.</li></ul><p><b>People Supervision &amp; Capability Building</b></p><ul><li>Manage and monitor the performance of direct reports (service technicians) and provide regular feedback, coaching, and guidance.</li><li>Ensure knowledge transfer and continuous guidance of junior technicians and support competence progression.</li><li>Ensure discipline, teamwork, and proper work organization to deliver tasks efficiently and safely.</li><li>Manage daily attendance and work allocation; ensure technicians respect start/finish times, on call readiness, and approved leave plan; report deviations and recurring non-compliance to Site Engineer.</li><li>Ensure full adherence to P&amp;C procedures related to work schedule, shift roster, on-call duty, attendance, leave planning, and recovery days, including timely communication and approval workflow.</li><li>Maintain professional discipline: punctuality, readiness for duty, timely handover, and compliance with site rules and instructions.</li></ul><p><b>Contractor Supervision</b></p><ul><li>Supervise contractors/subcontractors during on-site activities to ensure compliance with HSSE requirements, method statements, quality expectations, and site rules.</li><li>Follow up contractor progress and support field acceptance of completed works with proper evidence/documentation. Procedures, Continuous Improvement</li><li>Assist in the development and improvement of technical and safety procedures for main service activities and contribute to maintaining an updated site procedure library.</li><li>Perform quality audits/inspections on executed work to confirm maintenance is performed diligently and equipment is left in good condition. Tools, Spares &amp; Cross-Functional Coordination</li><li>Ensure proper care of company tools and vehicles and enforce good housekeeping practices.</li><li>Coordinate with storekeeper/procurement/operations for spare parts readiness and required external services to avoid execution delays.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's in electrical / Electromechanical Engineering (or relevant technical degree)</li><li>5 years experience in wind sector overseeing operation and maintenance.</li><li>Minimum 3 years as Wind Turbine Technician (Vestas V90 experience preferred), including troubleshooting, up-tower repairs, and major component exposure.</li><li>Wind turbine troubleshooting + planned maintenance execution</li><li>MV/HV substation &amp; BoP coordination (switchgear, protection, transformers, MV cables)</li><li>Team leadership, contractor supervision, and safe execution discipline</li><li>Strong reporting, RCA support, and action closure mindset</li><li>Planning, prioritization, and performance-oriented deliver</li><li>Safety leadership &amp; compliance mindset</li><li>Accountability and execution ownership</li><li>Communication and collaboration</li><li>Problem-solving and structured thinking</li><li>Integrity, discipline, and resilience under pressure</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Asset Specialist<br><br><b>Job Description:</b><p><b>ABOUT THE ROLE</b></p><br><br><p>As a Asset Specialist , you will manage the purchase order book, inventory position, and supply planning activities for a defined supplier portfolio, supporting a key supplier within a global listed company. This role supports the wider EMEA business by ensuring product availability, improving inventory quality, reducing excess and slow-moving stock, and helping the business meet customer delivery requirements. You will work closely with suppliers, sales teams, finance, warehouse, and internal operations teams in a hybrid, cross-functional environment.</p><br><br><br><p><b>WHAT WILL YOU DO:</b></p><br><br><p><br>● Responsible for fulfilling purchase orders and managing backlog.<br>● Expedite factory purchase orders to meet customer open order demands.<br>● Match open orders to customer backlog and make requested schedule changes.<br>● Maintain manual bonds for non-e- compass accounts.<br>● Send requests for corporate allocations for backlog. Expedite backlog.<br>● Bond maintenance—at the direction of the material planner.<br>● Manage consignment billings and sure ships as well as EDI ship- complete of released orders.</p><br><br><p><b>Who are we looking for?</b></p><br><br><br><ul><li><p>Fluent level in <b>(English C1)</b></p><br><br></li><li><p>Excellent written and oral communication skills,</p><br><br></li><li><p>Ability to work in teams and collaborate with other departments,</p><br><br></li></ul><br><p><b>What is in it for you?</b></p><br><br><ul><li><p>Full Permanent contract,</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance,</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators,</p><br><br></li><li><p>Work culture where you can make an impact,</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><br><p>#LI-YB1</p><br><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Product &amp; Supplier Management<br> </div>