Radiographer Jobs - Agadir Morocco

<p>Contribute to reliable engine performance by completing maintenance, basic repairs, rebuilds, and upfits according to established standards. <br>Strengthen workshop efficiency by following documented procedures and applying them to complete complex repairs with accuracy. <br>Ensure high quality service delivery through careful disassembly, inspection, cleaning, and reassembly of engines and engine components. <br>Support equipment longevity by performing preventative maintenance based on thorough assessments. <br>Enhance team capability by assisting more experienced technicians with diagnostics and repair plan development. <br>Maintain strong operational records by completing all required documentation including work orders, time sheets, and warranty submissions accurately and on time. <br>Promote a safe and organized work environment by keeping tools and work areas clean, functional, and compliant with Health, Safety &amp; Environmental requirements. <br>Grow technical expertise by completing required training and applying new skills to daily workshop activities.</p><p><strong>Desired Candidate Profile</strong></p><p>Apprentice Trained Engine Technician (Preferred)<br>Vocational diploma from relevant technical institution<br>Locally valid driving permit (Preferred)<br>Intermediate level knowledge of and/or experience with engine products<br>Relevant experience in HHP engine rebuilds.</p> <p>Strong diagnostics capability: Translate customer concerns into a clear troubleshooting plan; use guided workflows, mechanical/electronic tools, and diagnostic software to isolate faults; validate repairs by duplicating the complaint and document findings accurately in business systems.<br>Proficiency with electronic service tools: Select and operate the correct hardware/software toolsets for each service event; interpret electronic outputs and recommendations to determine precise next steps.<br>Systems-thinking for engine interactions: Understand how mechanical and electrical subsystems (exhaust, cooling, fuel, aftertreatment, controls, sensors, driveline, etc.) interact; apply measurements, OEM/service publications, and tools to efficiently diagnose and repair.<br>Quality-focused repair and documentation discipline: Perform repairs and preventative maintenance within standard times and guidelines; execute clean disassembly/reassembly practices, follow re use and progressive damage checks to control total cost of ownership; maintain complete, timely service documentation and escalate complex issues with clear, traceable troubleshooting records.</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The technical support customer service representative's primary role is to remotely collect and process requests from users experiencing difficulties with computer equipment. Reporting to the team leader, their mission involves resolving technical operational and maintenance issues by addressing questions and providing technical solutions while adhering to quality and time constraints. Before assuming this role, comprehensive training is provided to prepare them for the responsibilities entrusted to them.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent command of French, with strong oral and written communication skills. Good listening and guidance skills. Good diagnostic and analytical abilities. Successful completion of relevant technical training. Required experience. Experience in technical support is desirable.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The technical support customer service representative's main mission is to remotely collect and process requests from users experiencing difficulties with computer equipment. Reporting to the team leader, their mission consists of resolving technical operating and maintenance problems by addressing questions and providing technical solutions while adhering to quality and time constraints. Before assuming this role, comprehensive training is provided to prepare them for the responsibilities entrusted to them.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perfect command of the French language, with excellent oral and written communication skills. Strong listening and guidance skills. Good diagnostic and analytical abilities. Successful training relevant to the required technical skills. Required experience. Experience in technical support is desirable.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The technical support customer service representative's primary mission is to remotely collect and process requests from users experiencing difficulties with computer equipment. Reporting to the team leader, their role involves resolving technical operational and maintenance problems by addressing questions and providing technical solutions while adhering to quality and time constraints. Before assuming this role, comprehensive training is provided to prepare them for the responsibilities entrusted to them.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perfect command of the French language, with excellent oral and written communication skills. Strong listening and guidance skills. Good diagnostic and analytical abilities. Successful training relevant to the required technical skills. Experience in technical support is desirable.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure preventive and corrective maintenance of industrial equipment; Reduce machine downtime; Complete intervention reports and monitor equipment; Guarantee the reliability and safety of equipment by respecting safety, quality, and environmental rules; Contribute to the optimization of maintenance costs and the continuous improvement of installations; Carry out preventive and corrective maintenance interventions on industrial equipment; Diagnose breakdowns and propose appropriate solutions; Perform adjustments, repairs, and replacements of defective parts; Participate in the installation and commissioning of new machines; Supervise on-site personnel; Check the proper functioning of machines after intervention; Respect safety standards and internal procedures; Contribute to the continuous improvement of maintenance processes; Ensure the tidiness and cleanliness of the maintenance workshop.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Candidates must hold a Bac+2 (two-year post-secondary degree) or higher; have 5 years of experience in a similar role; be fluent in written and spoken French; be proficient in diagnostic and measurement tools; possess technical versatility (electricity, mechanics, hydraulics, and automation); be able to read and interpret electrical and mechanical diagrams; be able to work effectively in a team and communicate effectively; and hold a valid driver's license.</font></font></p>

<p>Service Operations Staff the client intake channel during your shift, qualify and triage incoming requests, and own first response within committed service levels. Diagnose and resolve incidents across the Cloudflare stack, including WAF, DDoS mitigation, rate limiting, bot management, CDN and caching, DNS, TLS, load balancing, Zero Trust and Workers . Qualify monitoring alerts, act on them using documented runbooks and create tickets where required. Escalate appropriately and early to senior engineers, the MSP &amp; Support Lead and Cloudflare Support in accordance with the escalation matrix. Maintain accurate ticket records in Jira , including detection source, priority and timestamps, supporting accurate service-level reporting. Change Execution Execute production configuration changes under formal change control, including four-eyes validation and a documented rollback plan before deployment. Provide named technical coverage during declared client go-live windows, including pre-go-live validation and active monitoring following cutover. Maintain Cloudflare configuration as code using Terraform and version control . Investigate and resolve configuration drift identified through automated nightly comparisons. Ensure production changes are properly documented and traceable. Proactive Engineering Deliver scheduled proactive activities including configuration and security-posture audits, false-positive analysis, cache and rate-limit calibration, DNS and certificate hygiene, and unused-rule cleanup. Analyse traffic and security telemetry using Cloudflare Analytics, GraphQL API and log data to identify potential problems before they affect clients. Recommend and implement security and performance improvements and demonstrate their impact. Contribute to root-cause analysis following major incidents. Identify recurring causes and raise them through the problem-management process so they can be eliminated rather than repeatedly resolved. Collaboration &amp; Knowledge Work closely with client NOC and security teams, including participation in operational channels and major incident bridges where BRIXIO is integrated with the client's teams. Write and maintain runbooks, Standard Operating Procedures and configuration documentation in Confluence . Support BRIXIO's professional services and implementation teams during escalations and handovers into managed service. Actively share technical knowledge across the team to reduce dependency on individual engineers. What We're Looking For Technical Experience 3+ years of experience in network, security or cloud operations. Experience within managed services, NOC or SOC environments is a strong advantage. Solid working knowledge of DNS, HTTP/HTTPS, TLS, proxies, caching and CDN mechanics . Practical Cloudflare experience across WAF, DDoS mitigation, rate limiting, bot management, CDN and DNS . Where Cloudflare experience is partial, BRIXIO will fund Cloudflare certification, which you will be expected to complete within the first six months. Confidence using diagnostic tools including curl, dig, traceroute, browser developer tools and HAR analysis . Experience with Terraform for Infrastructure as Code. Experience with Git/version control . Scripting capability using Python or Bash . Understanding of web application architecture and application-security fundamentals. Familiarity with Jira Service Management and ITIL-aligned incident, change and problem-management processes. Exposure to observability and monitoring platforms. Experience with AWS, Azure or GCP is an advantage. Languages Full professional fluency in both French and English is a hard requirement. You will handle incidents both in writing and verbally with French- and English-speaking enterprise clients, including during high-pressure situations. You will also prepare client-facing incident and change records in both languages. Both French and English will be assessed during the interview process. Arabic is a significant advantage when supporting BRIXIO's Gulf accounts. How You Work We are looking for someone who is: Calm and methodical when working under incident pressure. Disciplined about escalation rather than improvising when the situation requires additional expertise. Serious about documentation and maintaining accurate technical records. Able to explain technical situations clearly to non-technical stakeholders in either French or English. Comfortable acknowledging what they do not know and finding the right answer. Reliable within a rotating shift environment and disciplined about providing clean handovers to colleagues. Comfortable working remotely within a distributed international team spanning Morocco, the Philippines, France and the Gulf. What Success Looks Like Success in this role means: Increasing numbers of issues are detected and resolved proactively before clients report them. Service-level commitments are consistently met, with any breaches accurately documented and understood. Recurring incidents are progressively eliminated, reducing reactive workload over time. Production changes are executed safely, with rollback plans prepared even when they are not needed. Shift handovers are clean, tickets are accurate and runbooks remain current. Clients develop confidence in the engineers operating their environments. Proactive engineering contributes measurably to improved security, performance and service stability. Why BRIXIO? Join one of a select number of Cloudflare Authorised Service Delivery Partners , working directly with Cloudflare engineering and support teams. Be part of Equans and the Bouygues group , with the stability, scale and career mobility of a major international organisation. Develop genuine Cloudflare depth through access to Cloudflare University, partner-only training and funded certification . Join a managed service designed around defined processes, published rotas, protected proactive engineering time and no expectation of being reachable outside your shift . Develop towards Senior MSP Engineering, Professional Services Implementation, Solution Architecture or Service Delivery Management . Work in an environment where automation is part of the engineering role , with engineers encouraged to contribute to and improve BRIXIO's internal tooling.</p><p><strong>Desired Candidate Profile</strong></p><h3>What We're Looking For</h3><p>Technical Experience</p><ul><li>3+ years of experience in network, security or cloud operations.</li><li>Experience within managed services, NOC or SOC environments is a strong advantage.</li><li>Solid working knowledge of DNS, HTTP/HTTPS, TLS, proxies, caching and CDN mechanics .</li><li>Practical Cloudflare experience across WAF, DDoS mitigation, rate limiting, bot management, CDN and DNS .</li><li>Where Cloudflare experience is partial, BRIXIO will fund Cloudflare certification, which you will be expected to complete within the first six months.</li><li>Confidence using diagnostic tools including curl, dig, traceroute, browser developer tools and HAR analysis .</li><li>Experience with Terraform for Infrastructure as Code.</li><li>Experience with Git/version control .</li><li>Scripting capability using Python or Bash .</li><li>Understanding of web application architecture and application-security fundamentals.</li><li>Familiarity with Jira Service Management and ITIL-aligned incident, change and problem-management processes.</li><li>Exposure to observability and monitoring platforms.</li><li>Experience with AWS, Azure or GCP is an advantage.</li></ul><h3>Languages</h3><ul><li>Full professional fluency in both French and English is a hard requirement. You will handle incidents both in writing and verbally with French- and English-speaking enterprise clients, including during high-pressure situations. You will also prepare client-facing incident and change records in both languages. Both French and English will be assessed during the interview process.</li><li>Arabic is a significant advantage when supporting BRIXIO's Gulf accounts.</li></ul><h3>How You Work</h3><p>We are looking for someone who is:</p><ul><li>Calm and methodical when working under incident pressure.</li><li>Disciplined about escalation rather than improvising when the situation requires additional expertise.</li><li>Serious about documentation and maintaining accurate technical records.</li><li>Able to explain technical situations clearly to non-technical stakeholders in either French or English.</li><li>Comfortable acknowledging what they do not know and finding the right answer.</li><li>Reliable within a rotating shift environment and disciplined about providing clean handovers to colleagues.</li><li>Comfortable working remotely within a distributed international team spanning Morocco, the Philippines, France and the Gulf.</li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Process data received from the client; Interpret events and determine their impact on the configuration; Interpret plans, their nomenclature, and their evolution; Transcribe technical requirements and determine their impact in the manufacturing file; Interpret a template and extract the BOM (Bill of Materials) data and NOTE content; Detect and analyze template problems; Update the various tracking methods: launch, DRs, BOM, etc.; Implement and monitor the action plan that enables the implementation of all necessary measures to manufacture according to the required specifications; Manage modifications and ensure their consideration at the required application levels; Participate in the deployment of the energy management system while respecting the energy consumption optimization guidelines in my workstation; Report any act of energy waste and propose ideas aimed at reducing consumption; Support production in understanding and carrying out configuration events.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Holder of a technician diploma in a technical or industrial field; 2 years of experience in an industrial environment.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Process data received from the client; Interpret events and determine their impact on the configuration; Interpret plans, their nomenclature, and their evolution; Transcribe technical requirements and determine their impact in the manufacturing file; Interpret a template and extract the BOM (Bill of Materials) data and NOTE content; Detect and analyze template problems; Update the various tracking methods: launch, DRs, BOM, etc.; Implement and monitor the action plan that enables the implementation of all necessary measures to manufacture according to the required specifications; Manage modifications and ensure their consideration at the required application levels; Participate in the deployment of the energy management system while respecting the energy consumption optimization guidelines in my workstation; Report any instances of energy waste and suggest ideas for reducing consumption; Support production in understanding and implementing configuration events.&nbsp;</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Holder of a technician diploma in a technical or industrial field; 2 years of experience in an industrial environment.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Process data received from the client; Interpret events and determine their impact on the configuration; Interpret plans, their nomenclature, and their evolution; Transcribe technical requirements and determine their impact in the manufacturing file; Interpret a template and extract the BOM (Bill of Materials) data and NOTE content; Detect and analyze template problems; Update the various tracking methods: launch, DRs, BOM, etc.; Implement and monitor the action plan that enables the implementation of all necessary measures to manufacture according to the required specifications; Manage modifications and ensure their consideration at the required application levels; Participate in the deployment of the energy management system while respecting the energy consumption optimization guidelines in my workstation; Report any act of energy waste and propose ideas aimed at reducing consumption; Support production in understanding and carrying out configuration events.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Holder of a technician diploma in a technical or industrial field; 2 years of experience in an industrial environment.</font></font></p>

<p>Summary of the work:</p><p><br></p><p>Performs diagnostics, repairs and reassemblies of engine-related products in a maintenance workshop, under limited supervision.</p><p><br></p><p>Main responsibilities:</p><p><br></p><p>Uses established procedures and policies effectively to perform complex repairs, including identifying and preparing the necessary parts and tools.</p><p><br></p><p>Disassemble, inspect, clean and reassemble engines and/or engine components</p><p><br></p><p>Performs preventative maintenance based on engine assessment</p><p><br></p><p>Assists more experienced technicians in performing diagnostics and developing engine repair plans in the workshop</p><p><br></p><p>Complete the required documents such as service sheets, attendance sheets, warranty claims and quality-related documents on handwritten forms or via the company's system data entry screens.</p><p><br></p><p>Complete the online training with the required professional skills and qualifications.</p><p><br></p><p>Maintains the cleanliness and proper functioning of the workspace and tools</p><p><br></p><p>Comply with all applicable health, safety, and environmental procedures, policies, and legislation, and notify their supervisor of any problems or incidents.</p><p><br></p><p>SKILLS:</p><p><br></p><p>Communicating effectively - Designing and implementing diverse means of communication, demonstrating a nuanced understanding of the specific needs of different stakeholders.</p><p><br></p><p>Being customer-oriented - Developing strong relationships with customers and providing customer-oriented solutions.</p><p><br></p><p>Being capable of personal development - Actively seeking new ways to develop and be stimulated using both formal and informal development channels.</p><p><br></p><p>Adapting to situations - Adapting one's approach and behavior in real time so that they are in line with the specific requirements of each situation.</p><p><br></p><p>Health and Safety Fundamentals - Promotes and embodies proactive health and safety behaviors by identifying, reporting, and participating in health and safety improvement measures, in order to create an interdependent culture and help eliminate workplace injuries.</p><p><br></p><p>Diagnostics application - Translates customer complaints; troubleshoots problems by following guided workflows and procedures and using specialized tools, and identifies faulty software modules; validates the repair by reproducing the problem to test that it has been fixed; documents the results of the repair in the systems to communicate the actions taken for payment and incident tracking purposes over time.</p><p><br></p><p>Application of electronic service tools - Identifies the range of available hardware and software tools required for a service event; uses appropriate electronic tools to maintain product viability or to diagnose or troubleshoot it; interprets the results or recommendations of these tools to determine the next steps in resolving the event.</p><p><br></p><p>Interactions with engine systems - Interprets and analyzes the relationships between internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, transmission, aftertreatment, controls, sensors, etc.) using tools and service publications (from Cummins and the original equipment manufacturer) and taking steps to diagnose and repair effectively and correctly.</p><p><br></p><p>Product Repair and Maintenance - Repairs and maintains mechanical/electrical products within standard repair times to ensure quality repair; disassembles and assembles engines or generator sets following guidelines to ensure a clean and organized environment; inspects and replaces parts and components according to reuse guidelines to minimize customer ownership costs; performs progressive checks to restore to pre-failure condition.</p><p><br></p><p>Maintenance documentation - Creates and verifies technical information and information on equipment and customers; captures specific data using the required service tools; follows procedures and documents the necessary information in the management system so as to have good visibility on the work undertaken.</p><p><br></p><p>Technical Escalation - Obtains information on technical product issues and utilizes available resources, including data management tools; escalates issues to a higher level of expertise by matching customer response time with investigation efforts; captures problem resolution steps in the appropriate database to ensure consistent transitions and timely resolution.</p><p><br></p><p>Appreciating differences - Recognizing the asset that different perspectives and cultures represent for an organization.</p><p><br></p><p>Training courses, diplomas, certifications:</p><p><br></p><p>Qualified apprentice engine technician (preferred)</p><p><br></p><p>Professional diploma from a competent technical institution</p><p><br></p><p>Local driver's license (preferred)</p><p><br></p><p>This position may require a license to comply with export controls or sanctions regulations.</p><p><br></p><p>Experience:</p><p><br></p><p>Intermediate level of knowledge and/or experience regarding engine-related products</p><p><br></p><p>Education/ Experience:</p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Apprentice Trained Engine Technician (Preferred)</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Vocational diploma from relevant technical institution</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Locally valid driving permit (Preferred)</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Intermediate level knowledge of and/or experience with engine products</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Relevant experience in HHP engine rebuilds.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<p>The role is responsible for driving commercial growth by identifying and prioritizing Value &amp; Access (V&amp;A) opportunities across priority brands and the portfolio. It leads the development and deployment of access, pricing, and reimbursement strategies informed by deep healthcare system and customer insights. The role embeds system, policy, and payer insights into brand and portfolio strategies to support sustainable access outcomes. It works across functions to ensure V&amp;A strategies are fully integrated into brand plans and local account implementation. The role ensures high quality, timely delivery of V&amp;A solutions that maximize payer engagement and impact across the product lifecycle.</p><h3>About the Role Major Accountabilities</h3><h4>Access Strategy, Positioning, and Portfolio Impact</h4><ul><li>Define national access, pricing, and reimbursement strategies per product and portfolio</li><li>Identify, evaluate, and prioritize V&amp;A strategic choices that drive commercial growth</li><li>Translate global access guidance into locally relevant strategies</li><li>Ensure V&amp;A strategies are embedded within integrated brand and portfolio plans</li><li>Align access strategies with product lifecycle stages, including launch and line extensions</li><li>Adapt strategies based on healthcare system, policy, and payer dynamics</li></ul><h4>Insights and Customer Understanding</h4><ul><li>Deliver healthcare system and payer insights relevant to the portfolio to inform decisions</li><li>Generate in depth customer and system insights to shape V&amp;A and Therapeutic Area (TA) strategies</li><li>Embed customer, policy, and system insights consistently across the organization</li><li>Translate insights into actionable V&amp;A strategies and engagement models</li><li>Monitor external environment changes and integrate learnings into strategy updates</li></ul><h4>Support Cross Functional Collaboration and coordination</h4><ul><li>Collaborate closely with cross functional teams including Medical Affairs, Commercial TAs, and Finance, Strategic Account teams and Customer Experience roles</li><li>Influence without formal authority to align stakeholders on V&amp;A priorities</li><li>Foster effective ways of working within matrix and portfolio environments</li></ul><h4>External Stakeholder Engagement and Negotiation</h4><ul><li>Build and maintain strong relationships with external decision makers</li><li>Represent the organization in access related discussions and forums</li><li>Integrate external stakeholder feedback into strategy refinement</li><li>Adjust negotiation approaches based on market and policy context</li></ul><h4>Portfolio Maintenance &amp; Lifecycle Management</h4><ul><li>Support maintenance and evolution of the value proposition for in market brands</li><li>Oversee and support lifecycle access activities (submission renewals, HTA updates, line extensions)</li><li>Support contract renewals, pricing reviews, and access renegotiations</li></ul><h4>Business Insight and Performance Management</h4><ul><li>Provide V&amp;A input into business cases and portfolio decisions</li><li>Monitor access performance using defined Key Performance Indicators (KPIs)</li><li>Track reimbursement, pricing, and listing milestones</li><li>Share best practices and lessons learned across brands and teams</li><li>Support continuous performance review and optimization</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Ideal Background</h3><h4>Education:</h4><ul><li>University degree in life sciences, economics, or related field</li><li>Advanced degree is an advantage but not mandatory</li></ul><h4>Languages:</h4><ul><li>English &amp; French</li><li>Arabic is required</li></ul><h4>Experience/Professional Requirement:</h4><ul><li>5 8 years in market access, pricing, or reimbursement roles</li><li>Experience within pharmaceutical or healthcare environment</li><li>Proven exposure to national access or payer negotiations</li><li>Experience across product launch and lifecycle phases</li></ul><h4>Functional capabilities</h4><ul><li>Strong understanding of pricing and reimbursement systems</li><li>Ability to translate evidence into access value propositions</li><li>Experience working with HEOR (Health Economics and Outcomes Research)</li><li>Solid project and stakeholder management skills</li></ul><h4>Leadership capabilities and mindset</h4><ul><li>Strategic and analytical thinking</li><li>Ability to lead without direct authority</li><li>Comfort managing complexity and ambiguity</li><li>Influencing skills across internal and external stakeholders</li></ul>