School agent Jobs
940 Jobs Found
Rekrute
Morocco - Rabat
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Company culture : <p><strong>CGI Technologies and Solutions Morocco</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its operations. A close management approach fosters guidance, empowerment and skills development within a supportive environment. This dynamic is reinforced by a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. It is complemented by an <strong>innovation dimension</strong> that encourages adaptability and initiative, while a more moderate <strong>competitive component</strong> supports a balanced results-driven mindset.
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<br> Job : <p><br>Job description<br>As part of strengthening our team, we are recruiting a Network Agent to ensure the continuity and quality of technical service for our clients, guaranteeing permanent availability and effective communication.</p><br><br><p><u><strong>Functions and responsibilities</strong></u></p><br><br><p>- Resolve client technical incidents.<br>- Ensure the processing of user requests (via Ticketing tools) in accordance with the contract and agreed deadlines.<br>- Respect established guidelines, procedures, and processes.<br>- Write adequate reporting, respecting schedules and sending formats.<br>- Contribute to the continuous improvement of the service and respect contractual commitments and group security rules.</p><br><br> <br> <br> Required profile : <p>• Language skills:<br> o Good communication skills in French (spoken and written).<br> o Intermediate English level (able to understand and discuss technical topics).<br>• Experience:<br> o Previous experience in customer service or user support.<br>• Technical skills:<br> o Good level in technical support (supervision, virtualization, diagnostics).<br> o Knowledge of supervision tools and virtual environments (VMware, Hyper-V, etc.).<br> o Computer knowledge (degree)</p><br><br><p>CGI is an inclusive employer and mindful of applications from people with disabilities and the career development of men and women.</p><br><br> <br><br> </div>
Rekrute
Morocco - Rabat
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Company culture : <p><strong>Kitea</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where teamwork, trust and strong human relationships play an essential role. The company promotes close leadership that supports employee engagement, accountability and development. This collaborative foundation is strengthened by an <strong>openness to innovation</strong>, encouraging agility, creativity and adaptation to market changes. It also relies on a structured organization and a performance-oriented mindset, ensuring efficiency, reliability and a focus on results.
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<br> Job : <p>Join our team as a KGM Customer Service Reception Agent and help provide a quality customer experience in our store.</p><br><br><p>Your main tasks will be:</p><br><br><p>Handle in-person and phone reception for customers of the after-sales service.<br>Identify customer needs and direct them to the appropriate contacts.<br>Open, track, and close after-sales service files.<br>Schedule appointments with after-sales service advisors and the workshop.<br>Inform customers about the progress of repairs and interventions.<br>Follow up on customer requests and ensure deadlines are met.<br>Perform administrative tasks related to the after-sales service activities.<br>Contribute to the satisfaction and loyalty of KGM customers </p><br><br> <br> Required profile : <p>You have a minimum of a 2-year degree (Bac+2) and wish to develop your experience in customer relations and after-sales service within a dynamic environment.</p><br><br><p>You have the following qualities:</p><br><br><p>Excellent reception and customer service skills.<br>Very good appearance and interpersonal skills.<br>Good oral and written communication in French and Arabic.<br>Proficiency in office tools (Word, Excel, Outlook).<br>Organizational skills, rigor, and ability to manage priorities.<br>Team spirit and ability to handle multiple requests simultaneously.<br>Previous experience in reception, administration, or customer service is a plus.</p><br><br> <br><br> </div>
Four Seasons Hotels and Resorts
Morocco - Rabat
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><p><b>Reservations Agent – Four Seasons Hotel Rabat Kasr Al Bahr, Morocco</b> </p><br><br><p><b>About Four Seasons Hotels and Resorts:</b> </p><br><br><p>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and growing. At Four Seasons, we are powered by people and our culture enables everything we do. </p><br><br><br><p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. </p><br><br><br><p><b>About Four Seasons Hotel Rabat Kasr Al Bahr, Morocco:</b> </p><br><br><p>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean. </p><br><br><br><p><b>The Role of Reservations Agent:</b> </p><br><br><p>We currently have an opportunity for Reservations Agent to join our Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco! </p><br><br><br><p>Reporting into our Reservations Manager, Responsible for selling the resort and providing information to prospective guests. To capture sales from the incoming calls and coordinate details of each reservation to ensure the guest’s satisfaction. </p><br><br><p>Focusing on quality assurance, call and email conversion, maintaining global standards and working closely with the Worldwide Reservations Office, actively driving sales for the hotel by maintaining business relationships, controlling room and rate availability, working with Sales in handling group bookings. </p><br><br><br><p><b>Our Ideal Reservations Agent candidate will have:</b> </p><br><br><p>Reservations agent experience in luxury hospitality operations, exceptional communicator, with excellent interpersonal and relationship-building skills, and an exceptional eye for detail. </p><br><br><br><p>We are looking for a special individual who shares our passion for excellence and whom delights in the magic of curating special experiences and memories for our guests. </p><br><br><br><p><b>Fluency in French, Arabic and English is a must for this location, along with eligibility to work in Morocco.</b> </p><br><br><br><p>Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.”</p><br><br><br><br><br><br><br> </div>
Rekrute
Morocco - Rabat
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Job : <p>The Quality Assurance Agent will be responsible for supporting colleagues and suppliers in respecting the group's and its brands' quality standards and processes, while ensuring that product safety and quality meet the brands' requirements.</p><br><br><p>Daily activities and key responsibilities:</p><br><br><ul><li>Collaborate with the Quality Assurance (QA) manager, team leader, QA team, and office team to streamline brand-related activities and integrate its values and processes.</li><li>Transfer knowledge of the group's standard quality operating procedures to suppliers, train them, and ensure they fully understand expectations.</li><li>Provide hands-on training on QA/QC procedures and conduct random checks.</li><li>Organize pre-production meetings and carry out inspections according to the daily schedule.</li><li>Identify the causes of production and quality problems to provide appropriate solutions and establish a zero-defect culture within the factory.</li><li>Regularly update the action plan for the manager.</li><li>Share and discuss inspection results with the QA manager and team leader; prepare and enter inspection reports into the dedicated portal.</li><li>Maintain constructive working relationships with all suppliers and teams.</li><li>Effectively represent the company's policy, codes of good practice, and work processes to internal and external stakeholders, while ensuring that product development and sourcing are carried out in a socially responsible environment.</li><li>Perform any other tasks assigned by the supervisor.</li></ul><br> <br> Required profile : <p>To succeed in this role, the candidate must be results-oriented; they must be able to manage complexity and demonstrate a true team spirit.</p><br><br><p>SKILLS:</p><br><br><ul><li>Highly organized person with excellent communication, interpersonal, and planning skills; able to manage multiple tasks simultaneously and solve problems.</li><li>Autonomous, proactive, and able to work under pressure.</li><li>Solid understanding of fabrics, garments, and quality control criteria.</li><li>Willingness to learn and ability to adapt to a new environment.</li></ul><p>EXPERIENCE & QUALIFICATIONS:</p><br><br><ul><li>At least 3 years of experience in the Textile/Apparel sector</li><li>Experience dealing with European clients, preferably in the French market</li><li>Degree in a related field is a plus</li><li>Experience within a multinational buying office is a plus</li><li>Excellent communication skills and good command of French (oral and written) as well as the local language.</li></ul> <br><br> </div>
Confidential
Morocco - Rabat
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job description: The Fairmont La Marina Rabat Sal is recruiting a Front Desk Agent to join its team. Your role: Reporting to the Reception Supervisor, the responsibilities and essential functions of the position include: Welcoming guests, ensuring check-in and check-out, preparing bills and processing payments while guaranteeing exceptional service according to chain standards; Taking initiative and continuously offering a personalized experience for the guest; Escort guests to their rooms and explaining the operation of the hotel and its facilities; Promoting the hotel's outlets (restaurants, bars, and spa) by seeking opportunities to enhance guests' stays through upselling; Assigning rooms according to guest preferences (profile); Ensuring the promotion of the ALL loyalty program; Following up on guest requests (technical, laundry, lost and found, etc.); Participating in departmental information and training sessions; Managing cash registers and transactions; Handling and following up on complaints and ensuring communication; Maintaining a professional attitude Professional, smiling and remaining calm at all times. Respect the policies, procedures and service standards of the department and the company. All other tasks as assigned.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >A two-year post-secondary degree in Hotel Management; a minimum of two years' experience in Reception; excellent customer service and sales skills; ability to take initiative; adaptability and flexibility; knowledge of the Opera system; fluency in French and English; knowledge of other languages is a plus</font></font></p><p></p></section>
Rekrute
Morocco - Rabat
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Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
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<br> Job : <p>We are looking for an <strong>IT Operations Agent</strong> to join our Digital Foundation & Operations department. The main mission is to ensure the functional and technical automatic processing of information systems in production, as well as to handle reported incidents.</p><br><br><p><strong>Main tasks:</strong></p><br><br><ul><li>Ensure the proper execution of automatic processing.</li><li>Perform daily tasks (OS, DB system backups).</li><li>Study and analyze logs generated during batch processing.</li><li>Monitor operational incidents, analyze their causes, and implement corrective measures.</li><li>Communicate and provide visibility on the execution status of automatic processing.</li></ul> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><ul><li>Associate's or Bachelor's degree (2-3 years) in IT or equivalent.</li><li>Rigor with a keen eye for detail</li><li>Communication and teamwork skills</li></ul><p>"Label'vie is committed to preventing all forms of discrimination, particularly those based on gender, physical or mental condition, or family situation and responsibilities. Label'vie is committed to promoting equal opportunities between men and women in terms of access to employment and training, working conditions, remuneration, career development, and access to positions of responsibility.".</p><br><br> <br><br> </div>
Four Seasons Hotels and Resorts
Morocco - Rabat
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p><b>About Four Seasons</b></p><br><br><br><p>Four Seasons Hotels & Resorts is guided by the Golden Rule—treating others as we wish to be treated. For more than six decades, we have delivered genuine hospitality, exceptional quality, and a culture built on trust, respect, and integrity. Joining Four Seasons means becoming part of a team that is passionate about creating memorable guest experiences and fostering an environment where employees can thrive and grow.</p><br><br><br><p><b>The Opportunity</b><br>We are seeking an experienced and service‑driven Reservations Agent to join our reservations team supporting Four Seasons Resort Marrakech and Four Seasons Hotel Casablanca.<br>This role is based in Marrakech and plays a significant part in shaping the guest journey—from the first inquiry to a flawless arrival.</p><br><br><p>As the first point of contact, the Reservations Agent represents the voice of the hotels and ensures every interaction reflects the warmth, professionalism, and excellence of Four Seasons.</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li>Guest Engagement & Sales Effectiveness</li><li>Handle reservation inquiries via telephone, email, chat, and GDS in a courteous, efficient, and professional manner.</li><li>Promote room types, suites, packages, and hotel experiences to maximize revenue opportunities.</li><li>Maintain full knowledge of both properties—including room categories, services, amenities, dining venues, spa offerings, and experiences.</li><li>Deliver personalized service while adhering to Four Seasons standards and communication guidelines.</li><li>Enter, modify, and confirm reservations in the Property Management System with accuracy.</li><li>Manage guest preferences, special requests, traces, and comments to ensure seamless coordination.</li><li>Process cancellations, no-shows, amendments, and ensure timely follow-up with guests.</li><li>Liaise closely with Front Office, Housekeeping, Finance and Sales & Marketing to ensure alignment and efficient operations.</li><li>Communicate clearly with colleagues to provide continuity and visibility across shifts.</li><li>Uphold a professional image—appearance, conduct, and communication—at all times.</li></ul><p><br><b>Preferred Qualifications & Skills</b></p><br><br><ul><li>Previous experience in hotel reservations, customer service, or sales; luxury hospitality experience preferred.</li><li>Fluent in English and French (written and spoken); additional languages are an asset.</li><li>Strong sales skills with the ability to identify guest needs and recommend suitable options.</li><li>Excellent organizational abilities, attention to detail, and capacity to multitask under pressure.</li><li>Positive attitude, strong teamwork spirit, and genuine passion for guest service.</li></ul><p><br><b>What You Can Expect from Four Seasons</b></p><br><br><ul><li>A culture grounded in respect, teamwork, and the Golden Rule.</li><li>Career development opportunities with a world‑renowned luxury brand.</li><li>A supportive and engaging work environment that values diversity and inclusion.</li><li>Competitive benefits and recognition for excellence in performance.</li></ul><br><br><br><br><br> </div>
Marriott Hotels & Resorts
Morocco - Rabat
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<span><br>POSITION SUMMARY<br>Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Maintain applicant flow, drug screen, orientation and transfer request logs. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, information systems, etc.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
SupportYourApp
Morocco - Rabat
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>
Confidential
Morocco - Casablanca
<p><strong>Employees needed for a travel agency in Casablanca</strong></p><p>A travel agency specializing in Umrah services and flight bookings is looking for serious employees to join the team.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Reception of clients and responding to inquiries</li><li>Assistance in preparing booking files (flight tickets, Umrah)</li><li>Communication with clients by phone and WhatsApp</li><li>Basic administrative tasks</li></ul><p> </p><p><strong>Requirements:</strong></p><ul><li>No prior experience required</li><li> seriousness and punctuality</li><li>Willingness and desire to learn</li><li>Good treatment of clients</li><li>Proficiency in Arabic (French is an added advantage)</li><li>Basic computer skills (Word, Excel, Internet)</li></ul>
Rekrute
Morocco - Rabat
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Job : <ul><li>Establish and send invoices.</li><li>Ensure follow-up of payments and client reminders.</li><li>Handle billing complaints and disputes.</li><li>Coordinate with internal departments to ensure the reliability of billing operations.</li></ul> <br> Required profile : <ul><li>Associate's or Bachelor's degree in Management, Accounting, Finance, or equivalent.</li><li>Experience in billing, accounting, or debt collection.</li><li>Proficiency in office software, especially Excel.</li><li>Accuracy, organization, customer service focus, and good interpersonal skills.<br> </li></ul> <br><br> </div>
Confidential
Morocco - Rabat
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description Your role: Reporting to the Reservations Supervisor, responsibilities include, but are not limited to: Providing exceptional, friendly, and engaging service; Assisting clients with their bookings by gathering necessary information; Maximizing room occupancy and revenue, in line with sales strategies, while regularly monitoring availability; Managing group bookings in conjunction with the sales team; Managing commissions in collaboration with the supervisor; Possessing strong interpersonal skills, you will build customer loyalty and maintain client histories. Other duties as assigned.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Qualifications</font></font></h2><p><font dir="auto" ><font dir="auto" >Your experience and skills include:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Excellent customer service is essential; similar experience is a plus</font></font></li><li><font dir="auto" ><font dir="auto" >My mastery of Opera software or equivalent</font></font></li><li><font dir="auto" ><font dir="auto" >Good communication and conflict management skills</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of English, French and Arabic</font></font></li></ul><p></p></section>
Rekrute
Morocco - Rabat
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Company culture : <p><strong>Ciments du Maroc</strong> stands out for a <strong>predominantly cooperative culture</strong>, where people, trust and the quality of working relationships play a central role. The company promotes a close management style based on support, empowerment and collective commitment. This collaborative foundation is complemented by equally meaningful <strong>innovation</strong> and <strong>organizational</strong> dimensions, supporting continuous improvement, adaptability and process rigor. Performance remains part of the culture, but in a more moderate and secondary way.
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<br> Job : <p>The logistics agent's mission is to:<br>- Operate truck weighings for Inbound & Outbound.<br>- Participate in the planning of cement deliveries.<br>- Ensure communication with drivers.<br> </p><br><br> <br> Required profile : <p><strong>Roles and Responsibilities</strong><br>Respect established procedures for managing inbound and outbound logistics flows.<br>Ensure tracking of acknowledgment of receipt for outgoing and returned deliveries.<br>Participate in establishing the delivery plan for bagged and bulk cement.<br>Perform an inventory of available transport for returns and follow up with transporters in case of shortages.<br>With the agency manager, assign returned orders to trucks.<br>Report to management:<br> • Daily balance sheets/KPIs.<br> • Complaints related to delivery, shipments, service…<br>Receive and forward any type of complaint from drivers to the agency manager.<br>Report any detected anomaly related to documents, trucks, or the information system.<br>Ensure communication with drivers regarding information, awareness campaigns, reminders of safety rules, and respect for behavioral rules within the site.<br>Perform weighing operations and record all products entering or leaving the factory in the registers.<br>Track the movement of paper stock for printing logistics documents.<br>Monitor the proper functioning of the weighbridges and inform the agency manager of any anomaly.<br>Promote the sharing and transfer of experience within the trades.<br>Ensure compliance with safety standards and report any incident to the safety coordinator and management.<br>Ensure compliance with conformity requirements and good professional conduct through organizational and procedural measures in accordance with Group guidelines.<br></p><br><br><p><strong>Skills</strong><br>Organization<br>Analytical Mindset<br>Good interpersonal skills<br>Customer focus</p><br><br><p><strong>Profile of the position</strong><br>University degree (Bac+3)<br>Knowledge appreciated: SAP, Office<br>Languages: Arabic, French</p><br><br> <br><br> </div>
Safran Group
Morocco - Boulemane
<p>Perform entry and/or exit operations and product storage in accordance with procedures. Ensure the reception and physical and IT stocking of products in compliance with Procedures. Prepare parts requested by production based on BSM or disputes, ensuring traceability. Collaborate with the logistics department. Ensure transfers with shipping. Participate in inventories and stock discrepancy control. Stock management. Perform regular rolling inventories to ensure stock availability and accuracy according to rules, ensuring coherent system data with physical reality. Identify and report discrepancies. Anticipate needs for critical parts to avoid stockouts; verify location if stock is decreasing. Ensure parts are stored according to standards. Maintain parts traceability. Work in coordination with production and logistics teams. Ensure product packaging according to their specificities. Ensure versatility within the team. Provide first-level support in execution. By delegation of the hierarchical manager, coordinate team activities. Participate in the implementation of new flows. Ensure follow-up of QRQC indicators. Act as a relay between operational teams and management to report issues.</p><p><strong>Desired Candidate Profile</strong></p><p>BAC or BAC +2</p><p>Proficiency in IT tools (Pack Office)</p><p>Proficiency in management software (SAP).</p><p>Knowledge of transport rules and customs regulations</p>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>Ciments du Maroc</strong> stands out for a <strong>predominantly cooperative culture</strong>, where people, trust and the quality of working relationships play a central role. The company promotes a close management style based on support, empowerment and collective commitment. This collaborative foundation is complemented by equally meaningful <strong>innovation</strong> and <strong>organizational</strong> dimensions, supporting continuous improvement, adaptability and process rigor. Performance remains part of the culture, but in a more moderate and secondary way.
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<br> Job : <p>The logistics agent's mission is to:<br>- Operate truck weighings for Inbound & Outbound.<br>- Participate in the planning of cement deliveries.<br>- Ensure communication with drivers.<br> </p><br><br> <br> Required profile : <p><strong>Roles and Responsibilities</strong><br> Respect established procedures for managing inbound and outbound logistics flows.<br> Ensure follow-up of acknowledgment of receipt for departures and returns deliveries.<br> Participate in the establishment of the delivery schedule for bagged and bulk cement.<br> Perform an inventory of available transport for returns and follow up with transporters in case of shortages.<br> With the agency manager, assign returned orders to trucks.<br> Report to management:<br> • Daily summaries/KPIs.<br> • Complaints related to delivery, shipments, service, etc.<br> Receive and relay all types of complaints from drivers to the agency manager.<br> Report any anomalies observed related to documents, trucks, or the information system.<br> Ensure communication with drivers regarding information, awareness campaigns, safety rule reminders, and respect for behavior rules within the site.<br> Perform weighing operations and record all products entering or leaving the factory in the registers.<br> Track the movement of paper stock for the issuance of logistics documents.<br> Monitor the proper functioning of weighbridges and notify the agency manager in case of any anomaly.<br> Facilitate the sharing and transfer of experience within the professions.<br> Ensure compliance with safety standards and report any incidents to the safety manager and management.<br> Ensure compliance with conformity requirements and professional conduct through organizational and procedural measures in accordance with Group guidelines.</p><br><br><p><strong>Skills</strong><br> Organization<br> Analytical Mindset<br> Interpersonal Skills<br> Customer Focus</p><br><br><p><strong>Job Profile</strong><br> University degree (Bac+3 level)<br> Knowledge appreciated: SAP, Office.<br> Languages: Arabic, French</p><br><br> <br><br> </div>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>CAC (Centrale Automobile Chérifienne)</strong> is characterized by a strong <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its organization. A close management approach supports guidance, empowerment and long-term working relationships within committed teams. This dynamic is complemented by a <strong>competitive dimension</strong>, focused on performance, ambition and customer satisfaction. It is also supported by a structured <strong>organizational culture</strong>, ensuring rigor, efficiency and process reliability, while a more moderate <strong>innovative component</strong> fosters adaptability and continuous improvement.
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<br> Job : <p>• Creation and opening of import files ;<br>• Follow-up of files with various service providers (freight forwarders, carriers, etc.) ;<br>• Accounting and sending of documents to the Finance Department ;<br>• Updating tracking sheets and reports in Excel ;<br>• Filing and administrative management of import files.<br> </p><br><br> <br> Required profile : <p>• Bac+2 (Associate's degree or equivalent) in logistics, international trade, transport, purchasing, accounting, or equivalent;<br>• Proficiency in Microsoft Excel;<br>• Good organization, attention to detail, and follow-through skills;<br>• Good communication and coordination skills with service providers.<br> </p><br><br> <br><br> </div>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
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Job : <p><span><span><strong><span><span>Reporting to General Management</span></span></strong><span><span>, and more specifically to the Accounting team, your main mission will be to manage the company's customer accounting and cash operations.<br><strong>As such, your main responsibilities will be as follows:</strong></span></span></span></span></p><br><br><ul><li>Receive payments.</li><li>Ensure validation of quotes and purchase orders.</li><li>File receipts and invoices.</li><li>Track recovery status daily.</li><li>Prepare check deposits and cash payments.</li><li>Send daily recovery status to the accounting department with payments received and corresponding statements.</li><li>Generate payment receipts from Sage.</li><li>Issue payment methods from Sage.</li><li>Issue invoices from Sage</li><li>Verify payment methods</li><li>Hand over funds each day</li><li>Archive documents according to procedures</li></ul> <br> Required profile : <p><span><span><span><span><span>With a degree of <strong>Master's degree (Bac+4) or higher</strong> in <strong>accounting</strong>, you have at least <strong>2 years of experience</strong> in a similar role.</span></span></span></span><br><span><span><span><span>You are dynamic and looking for an opportunity to thrive within a <strong>young</strong> and <strong>motivated team</strong>, in a rapidly <strong>evolving</strong> sector.</span></span></span></span></span></p><br><br><p><span><span><span><span><span>You are already based in Casablanca.</span></span></span></span></span></p><br><br><p><span><span><span><strong><span><span>Required skills and qualities:</span></span></strong></span></span></span></p><br><br><ul><li><span><span><span><span>Professionalism, rigor, and autonomy</span></span></span></span></li><li><span><span><span><span>Good communication skills in French,</span></span></span></span></li><li><span><span><span><span>General accounting standards,</span></span></span></span></li><li><span><span><span><span>Proficiency in computer tools and the <strong>SAGE</strong> <strong>100</strong> software (sales and accounting management) and <strong>SAGE X3</strong></span></span></span></span></li></ul><p><span><span><span><span>We will help you optimize your skills, improve your chances of success and promotion to become a true professional mastering all the required skills.</span></span></span></span></p><br><br> <br><br> </div>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <p>Ensure the organization and optimization of the availability of means and services while guaranteeing compliance with standards and the safety of property and people.<br>• Support and monitor external service providers<br>• Control and supervise the performance of services<br>• Ensure the application of Maroc Leasing procedures with external service providers<br>• Follow up and maintain dashboards for maintenance and building upkeep with the service provider.<br>• Monitor works and construction sites.<br>• Guarantee the maintenance and cleaning of the premises.<br>• Report on their activity<br>• Implement control measures to ensure the safety of people and the security of property<br>• Manage the storage and logistics of recovered assets (Stock In / Out, Appraisals, Inventories, …)<br>• Carry out technical monitoring<br> </p><br><br> <br> <br> Required profile : <p>Bac+3 Technical training;<br>Professional experience: 2 years minimum in a similar role.<br> </p><br><br> <br><br> </div>
Morocco - Rabat
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<br>Description de l'entreprise<br><br><p>Conçu dans un style contemporain, l'hôtel 5 étoiles Sofitel Marrakech Palais Imperial & Spa est un espace de calme et de volupté au milieu d'un somptueux jardin avec vue sur les montagnes de l'Atlas.</p><br><br>Description du poste<br><br><ul><li>Accueillir les clients tout en respectant les scripts et les standards ACCOR </li><li>S’occuper des Check-in des clients membres et VIP</li><li>Être créateur de l’expérience client </li><li>Traiter et suivre les réclamations des clients d’une manière proactive et professionnelle</li><li>S’assurer que toutes les chambres attribuées aux VIP, sont inspectées et que les amenities sont mises en place avant le Check-in</li><li>Personnaliser le service, selon les besoins des clients</li><li>Planifier des appels de courtoisie afin de s’assurer du bon déroulement du séjour des clients ;</li><li>Fournir un service anticipatif, sur mesure, intuitif et transparent lors du traitement des demandes des clients</li><li>Optimiser les revenues à travers la vente incitative</li><li>Faire le suivi des commentaires clients, partager les feedbacks avec la direction et proposer des plans d’action</li><li>Participer au recrutement des clients ALL</li><li>Alimenter la base de données des préférences clients</li><li>Participer à la stratégie adoptée par le groupe ACCOR et le propriétaire </li><li>Contribuer à l’amélioration du score RPS de l’hôtel</li><li>Répondre et gérer les réclamations clients</li><li>Respecter les standards et procédures interne du groupe ACCOR et du propriétaire</li><li>S’assurer directement de la satisfaction client</li></ul><br>Qualifications<br><br><ul><li>Diplôme en management hôtelier ou en hébergement</li><li>Capacités de communication orale et écrite</li><li>Sens d’écoute et d’empathie</li><li>Sens de l’organisation</li><li>curiosité</li></ul> </div>
Morocco - Boulemane
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >To play a role in prevention, assistance and action.</font></font></p><p><font dir="auto" ><font dir="auto" >1. Ensure continuous coverage at the security post (day and night).</font></font></p><p><font dir="auto" ><font dir="auto" >2. Follow and enforce the safety rules concerning the people and property of the establishment.</font></font></p><p><font dir="auto" ><font dir="auto" >3. Know all the procedures of the department and act according to the instructions received.</font></font></p><p><font dir="auto" ><font dir="auto" >4. Ensure the proper functioning of fire protection equipment by carrying out verification rounds.</font></font></p><p><font dir="auto" ><font dir="auto" >5. Organize patrols to prevent and detect fire risks, including in unoccupied premises (day and night).</font></font></p><p><font dir="auto" ><font dir="auto" >6. Enforce fire safety instructions and direct rescue efforts while awaiting the arrival of the fire brigade.</font></font></p><p><font dir="auto" ><font dir="auto" >7. Provide assistance to employees and customers who are victims of an accident or any other medical problem until the arrival of emergency services.</font></font></p><p><font dir="auto" ><font dir="auto" >8. Ensure that emergency exits and hotel access points are clear day and night.</font></font></p><p><font dir="auto" ><font dir="auto" >9. To prevent, by one's presence, the entry of undesirable elements likely to disturb the activity of the hotel and to limit the risks of theft or damage by an attentive presence.</font></font></p><p><font dir="auto" ><font dir="auto" >10. To offer customers pleasant, efficient and professional service in accordance with Four Seasons Standards.</font></font></p><p><font dir="auto" ><font dir="auto" >11. Inform the Security management of customer complaints and comments and make appropriate efforts to correct and follow up on them.</font></font></p><p><font dir="auto" ><font dir="auto" >12. At the request of management, provide any assistance within the department or more generally within the hospital as needed.</font></font></p></div></section>