Social Media Marketing Jobs - Agadir Morocco

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The inbound call center agent is responsible for answering incoming customer calls. Their role is to identify customer needs and provide a solution as quickly as possible. Sometimes, they may also need to close sales. Reporting to the team leader, their main responsibilities include: receiving incoming customer calls, actively listening to callers, identifying their needs, analyzing their requests and directing them appropriately, maintaining the highest quality of customer service, and ensuring the achievement of the project's quantitative and qualitative objectives. Before taking on the role, comprehensive training is provided to prepare them for the responsibilities entrusted to them.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perfect command of the French language, with excellent oral and written communication skills. Strong argumentation skills. Commercial acumen. Excellent listening skills. Demonstrated empathy. Experience in telemarketing (inbound calls) is desirable.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The inbound call center agent is responsible for answering incoming customer calls. Their role is to identify customer needs and provide a solution as quickly as possible. Sometimes, they may also need to close sales. Reporting to the team leader, their main responsibilities include: receiving incoming customer calls, actively listening to callers, identifying their needs, analyzing their requests and directing them appropriately, maintaining the highest quality of customer service, and ensuring the achievement of the project's quantitative and qualitative objectives. Before taking on the role, comprehensive training is provided to prepare them for the responsibilities entrusted to them.&nbsp;</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perfect command of the French language, with excellent oral and written fluency. Excellent argumentation skills. Commercial logic. Genuine listening skills. Demonstrated empathy. Experience required. Experience in telemarketing is desirable (inbound calls).</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The inbound call center agent is responsible for answering incoming customer calls. Their role is to identify customer needs and provide a solution as quickly as possible. Sometimes, they may also need to close sales. Reporting to the team leader, their main responsibilities include: receiving incoming customer calls, actively listening to callers, identifying their needs, analyzing their requests and directing them appropriately, maintaining the highest quality of customer service, and ensuring the achievement of the project's quantitative and qualitative objectives. Before taking on the role, comprehensive training is provided to prepare them for the responsibilities entrusted to them.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perfect command of the French language, with excellent oral and written communication skills. Strong argumentation skills. Commercial acumen. Excellent listening skills. Demonstrated empathy. Experience in telemarketing (inbound calls) is desirable.</font></font></p>

<p>The Role As BRIXIO continues to grow, we are looking for a Customer Success &amp; Renewals Manager to take ownership of the commercial health and long-term development of our managed service and support portfolio. This is not a technical support or project management position. Your focus begins where implementation projects transition into long-term client relationships. You will own renewals, retention, account health and the conversion of completed projects into ongoing support and managed services . You will develop a clear understanding of every account in your portfolio: the value being delivered, the health of the relationship, upcoming renewals, potential risks and opportunities for further development. This is a newly created role with genuine ownership. You will have the opportunity to build the processes, governance and structure behind BRIXIO's customer success and renewal function. What You Will Own Renewals &amp; Retention Own the consolidated renewal calendar across Cloudflare subscriptions and BRIXIO service contracts. Lead renewal planning and client conversations early enough to enable proactive decision-making. Use subscription renewals as an opportunity to review usage, entitlement, service requirements and potential managed-service needs. Maintain accurate renewal forecasts across the portfolio. Build and maintain an account-health view using service performance, ticket trends, incidents, consumption and stakeholder engagement. Identify accounts at risk and coordinate recovery plans with the relevant operational teams. Review lost renewals and ensure relevant insights are captured and acted upon. Project-to-Service Conversion Own the conversion of completed Cloudflare implementation projects into ongoing support and managed-service relationships. Work with Delivery Managers at project closure and hypercare exit to identify and progress conversion opportunities. Maintain a structured pipeline of conversion opportunities, with clear status and next actions. Develop commercial proposals in collaboration with the Sales Director and operations teams. Actively manage prepaid and on-demand professional services contracts to support utilisation, client value and future renewal. Client Governance &amp; Account Health Prepare and lead Quarterly Business Reviews for major accounts, covering value delivered, service performance, roadmap, risks and next steps. Establish an appropriate governance rhythm for mid-sized and smaller accounts. Maintain a portfolio dashboard providing clear visibility of account health, renewal status, risks and conversion performance. Maintain appropriate account segmentation and adjust it as client relationships grow or evolve. Account Growth Identify expansion opportunities based on genuine client needs and signals such as traffic growth, new applications, evolving security requirements, additional business units or service consumption. Qualify opportunities and work with the sales team to progress them, while directly managing smaller opportunities where appropriate. Keep clients informed of relevant Cloudflare capabilities in a consultative and credible way. Commercial Operations &amp; Collaboration Work across BRIXIO's international organisation, collaborating with operations and support, sales, architecture, pre-sales and finance teams. Maintain accurate account, renewal and pipeline information within Zoho CRM and BrixioOne . Establish scalable processes and ways of working for a newly created function. Bring structure and visibility to the portfolio as BRIXIO continues to grow. Your First 90 Days Your initial priorities will be clearly defined: Portfolio baseline: establish the position of every managed service and support contract, including value, renewal date, account health, stakeholders and risk. Renewal calendar: create a consolidated 12-month view of Cloudflare subscription and BRIXIO service renewals. Conversion pipeline: review recently completed and closing implementation projects and build a qualified project-to-service conversion pipeline. Service consumption: take ownership of prepaid and on-demand service contracts and improve utilisation. Governance: establish the Quarterly Business Review cycle and reporting structure for major accounts. What We're Looking For 4+ years of experience in Customer Success, Account Management, Service Delivery Management or a comparable client-facing commercial role within technology services. Demonstrable experience owning renewals and retention , ideally with measurable commercial outcomes. Experience within an MSP, managed security provider, systems integrator, consultancy or SaaS environment involving recurring revenue. Confidence working with contracts, pricing, service entitlements and SLAs. Experience with vendor subscriptions or licence renewals within a reseller or indirect model would be a strong advantage. Experience creating or developing a customer-success, renewal or account-management function would also be highly valued. Technical Understanding You do not need to be an engineer, but you should be comfortable having credible conversations with security and infrastructure stakeholders. Ideally, you will have: A working understanding of DNS, CDN, WAF, DDoS mitigation and Zero Trust , or the ability to develop this knowledge quickly. The ability to interpret service reports and analytics and translate them into meaningful client conversations. Confidence working alongside technical delivery, operations and architecture teams. Cloudflare product training, access to Cloudflare University and funded certification will be provided. Languages Full professional fluency in French and English is essential , both written and spoken. You will work with French-speaking European accounts as well as enterprise and public-sector clients across the Gulf, including leading governance conversations and preparing client-facing material in both languages. Arabic is a significant advantage for the Gulf portfolio. What Will Help You Succeed You are likely to thrive in this role if you are: Highly organised and systematic, with the ability to maintain visibility across a significant portfolio of accounts. Commercially confident and comfortable discussing renewals, pricing and scope with clients. Credible with both client-side technical stakeholders and internal operations teams. Able to identify account risk proactively rather than waiting for a client to escalate.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>What We're Looking For 4+ years of experience in Customer Success, Account Management, Service Delivery Management or a comparable client-facing commercial role within technology services. Demonstrable experience owning renewals and retention , ideally with measurable commercial outcomes. Experience within an MSP, managed security provider, systems integrator, consultancy or SaaS environment involving recurring revenue. Confidence working with contracts, pricing, service entitlements and SLAs. Experience with vendor subscriptions or licence renewals within a reseller or indirect model would be a strong advantage. Experience creating or developing a customer-success, renewal or account-management function would also be highly valued. Technical Understanding You do not need to be an engineer, but you should be comfortable having credible conversations with security and infrastructure stakeholders. Ideally, you will have: A working understanding of DNS, CDN, WAF, DDoS mitigation and Zero Trust , or the ability to develop this knowledge quickly. The ability to interpret service reports and analytics and translate them into meaningful client conversations. Confidence working alongside technical delivery, operations and architecture teams. Cloudflare product training, access to Cloudflare University and funded certification will be provided. Languages Full professional fluency in French and English is essential , both written and spoken. You will work with French-speaking European accounts as well as enterprise and public-sector clients across the Gulf, including leading governance conversations and preparing client-facing material in both languages. Arabic is a significant advantage for the Gulf portfolio. What Will Help You Succeed You are likely to thrive in this role if you are: Highly organised and systematic, with the ability to maintain visibility across a significant portfolio of accounts. Commercially confident and comfortable discussing renewals, pricing and scope with clients. Credible with both client-side technical stakeholders and internal operations teams. Able to identify account risk proactively rather than waiting for a client to escalate. Self-directed and comfortable building structure where no established playbook currently exists.</p>

<p>The inbound call center agent is responsible for answering incoming customer calls. Their role is to identify customer needs and provide a solution as quickly as possible. Sometimes, they also have to close sales. Reporting to the team leader, their main responsibilities include:</p><p><br></p><p>Receive incoming calls from customers</p><p>Actively listen to the speakers</p><p>Identify their needs, analyze their requests and guide them</p><p>Maintaining the highest quality of customer service</p><p>To ensure the achievement of the project's quantitative and qualitative objectives.</p><p>Before taking on the mission, comprehensive training is provided to prepare him for the responsibilities that will be entrusted to him.</p><p><br></p><p>Desired profile</p><p>&nbsp;</p><p><br></p><p>Perfect command of the French language, with good fluency in both spoken and written French.</p><p>Excellent argumentative skills.</p><p>Business logic.</p><p>A genuine sense of listening.</p><p>Unwavering empathy.</p><p>Experience required</p><p>&nbsp;</p><p><br></p><p>Experience in telemarketing is desirable (Inbound calls)</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p> <strong>The world needs more Intrepid people:</strong> </p> <p> </p> <p>We are looking for a Reservations Coordinator Morocco. In this role, you ll be at the heart of supporting the successful and efficient management of Intrepid s reservations function in Morocco, working closely with the Reservations, Operations, Product and Sales teams to ensure bookings, cancellations and trip arrangements are managed accurately and smoothly. </p> <p> </p> <p>You ll take ownership of supplier communications, reservation administration and helping deliver seamless travel experiences for our customers. </p> <p> </p> <p>You ll enjoy working in a collaborative and fast-paced environment where no two days are quite the same. This is an opportunity to play an important role in connecting customers with unforgettable travel experiences while supporting the commercial and operational success of our Morocco trips </p><p><strong>Desired Candidate Profile</strong></p><p> <strong>Some of the experience you ll bring with you may include: </strong> </p> <p> </p> <ul> <li> <p>Experience in reservations, travel operations, administration or a similar coordination role </p> </li> </ul> <ul> <li> <p>Knowledge of Morocco and/or experience working within the travel industry </p> </li> </ul> <ul> <li> <p>Experience managing bookings, supplier communications or customer enquiries </p> </li> </ul> <ul> <li> <p>Strong working knowledge of Microsoft Excel and Word </p> </li> </ul> <ul> <li> <p>Professional written and verbal communication skills in both English and French </p> </li> </ul> <ul> <li> <p>Experience working with multiple priorities and maintaining accuracy in a fast-paced environment </p> </li> </ul> <p> </p> <p>We know people bring different experiences and perspectives, so even if you don t tick every box, we still encourage you to apply. </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p><strong>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</strong></p><br><p><strong>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</strong></p><br><br><br>Job Description<p>- Manages and supervises the Operations Quality org unit according to defined objectives and KPIs</p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery</p><br><p>- Takes responsibility for standard &amp; governance adherence and process execution</p><br><p>- Leads the direct reports in the area of responsibility</p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received</p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results</p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge</p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p><br><br><br>Qualifications and Experience<p>Engineer degree in Industrial Engineering, Quality, or equivalent.</p><br><br><br>Benefits<p>2 to 3 years of experience in a similar role, preferably in the automotive industry.</p><br><br><br>Interested?Apply nowAll jobs<br><p>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description de l'entreprise<p><strong>LEONI is a global provider of products, solutions, and services for energy and data management in the automotive industry. With around 87,000 employees in 21 countries and EUR 5 billion in sales in 2024, we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</strong></p><br><p><strong>We believe that meaningful connections drive innovation and success. At LEONI, you will join a diverse, international, and collaborative team shaping the future of mobility, from autonomous driving to alternative drives and smart charging solutions.</strong></p><br><p><strong>Since mid‑2025, we have been part of the Luxshare Group, one of the world’s leading solution providers for consumer electronics, communications and data centers, automotive, and medical industries, based in China. Join us and help shape the future of connectivity together.</strong></p><br><br><br>Description du poste<p>- Maintains accurate supplier and article master data<br></p><br><p>- Checks Material Requirements Planning (MRP) results and sends orders to suppliers<br></p><br><p>- Tracks supplier deliveries, identifies bottlenecks and escalates risk of shortages<br></p><br><p>- Ensures optimum stock level for raw materials and takes actions to avoid and reduce excess/obsoletes, etc.<br></p><br><p>- Supports technical changes by ensuring ordering/deliveries of new components<br></p><br><p>- Supports the supplier integration (localization, consignment agreements, logistics agreements, delivery performance evaluation, etc.)<br></p><br><p>- Develops and maintains regular contact with suppliers<br></p><br><p>- Regularly reviews the supplier delivery performance evaluation<br></p><br><p>- Supports the stock-take and cycle counting processes in the plant</p><br><br><br>Qualifications et Expérience<p>-&nbsp;<strong>Level of education:&nbsp;</strong>Bac+3/+5 degree in Supply Chain, Logistics, or a related field.</p><br><p>-&nbsp;<strong>Experience</strong>: Recent graduate or up to 1 year of relevant experience in logistics, supply chain, or a similar domain.</p><br><br><br>Avantages <p>- French language, fluently spoken and writing.<br></p><br><p>- English language, fluently spoken and writing.</p><br><br><br>Intérêt éveillé ?Postuler maintenantTous les emplois<br><p>Pour des raisons de simplification linguistique et de lisibilité, seule la forme masculine est utilisée dans le texte.<br>LEONI traite les données relatives à votre candidature dans un système informatique uniforme au sein de l'entreprise et fait appel à des prestataires de services étrangers. En envoyant votre candidature, vous acceptez cette procédure. LEONI garantit le respect de la protection des données.</p><br><br> </div>

<p>We are seeking enthusiastic, professional, and guest-focused Waiters to join our hospitality team at <strong>The Groves</strong> for the upcoming Riyadh Season.</p> <p>As a Waiter, you will be responsible for delivering excellent food and beverage service, ensuring guests enjoy a memorable dining experience. You will play an important role in maintaining service standards, supporting restaurant operations, and creating a welcoming atmosphere for all guests.</p> <p> </p> <p> <strong>Instagram: littlekrazy_sa </strong> </p> <p> <strong>3 month seasonal contract: Visa + flights + basic salary + accommodation + transport all provided for by the company. No expense for candidates.</strong> </p> <p> </p> Key Responsibilities <ul> <li>Welcome guests warmly and assist with seating where required.</li> <li>Present menus, explain menu items, and answer guest questions.</li> <li>Take food and beverage orders accurately and communicate them to the kitchen and bar.</li> <li>Serve food and beverages promptly and professionally.</li> <li>Ensure correct food presentation and delivery to the appropriate tables.</li> <li>Check on guests throughout their dining experience and respond to their needs.</li> <li>Clear used plates, cutlery, glasses, and other items efficiently.</li> <li>Reset and prepare tables for the next guests.</li> <li>Maintain cleanliness and organisation of the restaurant, service stations, and dining areas.</li> <li>Assist with food running and general service duties during busy periods.</li> <li>Process guest bills and payments accurately when required.</li> <li>Handle guest complaints professionally and escalate issues to the supervisor when necessary.</li> <li>Follow food safety, hygiene, and restaurant service standards.</li> <li>Work closely with the kitchen, bar, and front-of-house teams to ensure smooth operations.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience as a Waiter in a restaurant, hotel, or hospitality environment.</li><li>Good spoken English and confident communication skills.</li><li>Strong customer service and interpersonal skills.</li><li>Professional appearance and positive attitude.</li><li>Ability to work in a fast-paced, high-volume environment.</li><li>Good knowledge of food and beverage service.</li><li>Ability to multitask and work effectively under pressure.</li><li>Flexible to work shifts, weekends, and public holidays.</li><li>Team player with a strong work ethic and attention to detail.</li></ul>

<p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing Bar/Lounge Operations</strong> </p> <p> Implements agreed upon beverage policy and procedures throughout the property.</p> <p> Manages in compliance with all local, state and Federal beverage and liquor laws.</p> <p> Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue &amp; returns, food standards, and period end inventory.</p> <p> Monitors adherence to all liquor control policies and procedures.</p> <p> Attends pre- and post-convention meetings as needed to understand group needs</p> <p> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</p> <p> Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.</p> <p> Manages to achieve or exceed budgeted goals.</p> <p> Ensures compliance with all Bar/Lounge policies, standards and procedures.</p> <p> Maintains food handling and sanitation standards.</p> <p> Manages inventories according to budget and business levels.</p> <p> Assists with developing menus and promotions as necessary.</p> <p> </p> <p> <strong>Leading Bar/Lounge Team</strong> </p> <p> Trains staff on liquor control policies and procedures.</p> <p> Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p> <p> Ensures employees understand expectations and parameters.</p> <p> Communicates critical information to the Bar/Lounge staff regarding each event.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service</strong> </p> <p> Provides excellent customer service.</p> <p> Interacts with guests to obtain feedback on product quality and service levels.</p> <p> Responds effectively to guest problems and complaints.</p> <p> Empowers employees to provide excellent customer service.</p> <p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p> <p> Provides feedback to individuals in an effort to improve service performance.</p> <p> Reviews comment cards and guest satisfaction results with employees.</p> <p> </p> <p> <strong>Managing Human Resource Activities</strong> </p> <p> Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</p> <p> Participates in the development and implementation of corrective action plans.</p><p><strong>Desired Candidate Profile</strong></p><p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>

<p>Company Description LEONI is a global provider of products, solutions, and services for power distribution and connectivity in the automotive industry. The Group employs approximately 95,000 people across 23 countries and generated consolidated sales of approximately EUR 3.9 billion in 2025, excluding the former Automotive Cable Solutions division. With a 74.9% ownership stake in LEONI, LUXSHARE is both the company s majority shareholder and a strategic partner, actively supporting and enabling LEONI s long-term growth and success while contributing to its strategic direction. LEONI s customer base spans leading global automotive OEMs, commercial vehicle manufacturers, and component suppliers. Join us and help drive the transformation of the automotive world.</p><p>Job Description - Provides internal advice, creates concepts and promotes the implementation of activities on the topics of talent management, learning, personnel and management development, LEONI values and cultural development - Supports HR and country or site management in the annual talent management cycle - employee development conversations, performance &amp; development conferences, succession planning, etc. , including relevant IT tool support - Consults, designs, implements, controls and monitors country-specific development and talent activities, including development diagnostics in collaboration with leaders - Designs, implements and manages the country-specific learning offers and programs, including support for the learning management system LMS, is responsible for the national training catalog and supports global learning offers and the implementation of the global learning catalog - Assesses and analyses local learning needs according to organizational needs and creates and maintains the relevant annual training plan - Plans local learning offers and training courses, manages external training providers - coordination of content, coordination and support in training implementation, billing, overarching relationship management - or carries out training courses itself - Supports in coordinating and carrying out global employee surveys, conducts country or site surveys, consolidates results, assists in analyzing results and following up on derived actions - Advises, designs, implements, steers and monitors country-specific activities for further cultural development and the LEONI values - Ensures the quality of country-specific activities and measures and reports and monitors corresponding key figures - Communicates regularly with colleagues from the Global People Development, Leadership &amp; Culture team and the global expert community and supports cross-country projects, activities and the continuous improvement of processes and tools - Implementation and further development of local employee retention concepts based on global HR standards</p><p><strong>Desired Candidate Profile</strong></p><h3>Qualifications and Experience</h3>Degree : Bac+3/5 in Human Resources Experience : Working experience is required.<br><ul> <li>French language, fluently spoken and writing.</li> <li>English language, fluently spoken and writing.</li> </ul>

<p> <strong>Job summary:</strong> </p> <p>The Morocco Innovation and Evaluation Lab (MEL) is looking to hire a Senior Research Associate (SRA) to coordinate its research efforts to foster a culture of evidence-based policymaking in Morocco.</p> <p>The Senior Research Associate will support the implementation of an impact evaluation conducted by a team of international researchers in partnership with the UM6P- OCP ecosystem. This position will be based in our offices at the University Mohammed VI Polytechnic campus in Rabat.</p> <p> <strong>About the Morocco Innovation and Evaluation Lab (MEL):</strong> </p> <p>The MEL is a collaboration between the University Mohammed VI Polytechnic (UM6P), the Abdul Latif Jameel Poverty Action Lab (J-PAL) at the Massachusetts Institute of Technology and the Harvard Center for International Development (CID). The Morocco Innovation and Evaluation Lab emerged from the Morocco Employment Lab, an initiative that was launched in 2020 in partnership with the Millennium Challenge Account - Morocco Agency (MCA-Morocco) and hosted by the Policy Center for the New South. With the support of Community Jameel, the lab is expanding its work beyond employment into sectors such as education, social protection, firm growth, agriculture, and environment.</p> <p>The MEL works in close collaboration with the public, private, NGO, and philanthropic sectors in Morocco to conduct evaluations that speak to their priorities and share rigorous evidence to inform their decisions.</p> <p> <strong>About the position:</strong> </p> <p>The position offers a unique opportunity for the Senior Research Associate to support the research infrastructure of the Morocco Innovation and Evaluation Lab and assist the research project in the design and implementation of impact evaluations as well as data collection, management, and analysis, in an organization undertaking cutting-edge development research. </p> <p>The Senior Research Associate will be directly supervised by the MEL s Director and the Research Manager. The Senior RA will work closely with senior staff from J-PAL and CID, academic researchers and other field staff to perform a variety of research tasks. </p> <p>This research project is a qualitative pilot study designed to inform the development of a full randomized controlled trial (RCT) aimed at strengthening equity in 1337's admissions process. It is conducted by affiliated and international researchers, including<strong> Esther Duflo (MIT), Bruno Crepon (ENSAE), Rema Hanna (Harvard University), Florencia Devoto (UM6P), and Kamil Kohen (Paris School of Economics).</strong> </p> <p> <strong>Key Responsibilities:</strong> </p> <p>The Senior Research Associate is responsible for the supervision of the project and its successful implementation in the field, which includes:</p> <ul> <li>Propose and, as appropriate, implement innovations in the different stages of a project in coordination with Principal Investigators;</li> <li>Maintain and grow effective relationships with partner organizations;</li> <li>Oversee and lead the field research activities, including the implementation of the evaluation, according to the research design in coordination with partners;</li> <li>Supervise a maximum of two Research Associates working on the projects;</li> <li>Assist with hiring survey firms, including drafting terms of reference;</li> <li>Liaising with field staff running the evaluations and collaborating with them including travel to research field sites;</li> <li>Conduct background research in conjunction with field research activities;</li> <li>Designing survey questionnaires, conducting qualitative research, refining study design and surveying instruments;</li> <li>Supervise in person or phone data collection and ensure the good quality of the data;</li> <li>Assist with the preparation of administrative databases;</li> <li>Assist with data cleaning and preliminary data analysis; and</li> <li>Any other work assigned by Principal Investigators.</li> </ul> <p>He/she will also be responsible for ensuring good communication and organization on a daily basis:</p> <ul> <li>Facilitate, strengthen and maintain effective and efficient communication as the primary contact point with Principal Investigators;</li> <li>Provide periodic updates on project activities to PIs and subject experts;</li> <li>Participate in the planning and design of any outreach activities;</li> <li>Ensure that project activities are on schedule and prepare project update reports according to agreements with funders and partners.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li> <strong>Education</strong> <ul> <li>A Master's Degree in economics, public policy, mathematics, statistics or related technical fields including training in microeconomics, econometrics, statistics, and advanced mathematics;</li> <li>Graduate-level coursework in economics is a plus.</li> </ul> </li> <li> <strong>Experience</strong> <ul> <li>Minimum 3 years of relevant experience, including 2 years of research experience;</li> <li>Experience with STATA and/or R data analysis software is a must; experience interpreting data analysis; experience with academic writing;</li> <li>Experience with budget management is a plus;</li> <li>Experience with living in Morocco is a strong advantage.</li> </ul> </li> <li> <strong>Skills</strong> <ul> <li>Very strong quantitative, organisational, and communication skills are necessary;</li> <li>Fluency in French and in English. Arabic command is a strong advantage;</li> <li>Flexible, self-motivating, able to manage multiple tasks efficiently, and a team player;</li> <li>Demonstrated ability to manage high-level relationships with partner organisations;</li> <li>Familiarity with evaluation methods and randomized controlled trials preferred;</li> <li>Ability to work under pressure and meet deadlines.</li> </ul> </li> </ul>

<h3>The Role</h3>As a Professional Services Engineer , you will design, build and implement Cloudflare environments for BRIXIO's French-speaking enterprise and public-sector clients and help take them successfully into production. This is a hands-on implementation role covering onboarding, migration from existing CDN and WAF platforms, WAF and DDoS deployment, Zero Trust rollout, DNS cutovers, SASE and production hardening. You will work within properly planned and governed client projects. The Delivery Manager owns the project plan and delivery governance, while the Principal Architect provides technical authority and owns the overall design. Your responsibility is the build, validation and client-facing technical implementation . The client portfolio includes French banks, industrial groups, public bodies and media organisations. You will regularly work directly with their technical teams in French, explaining what you are implementing, why particular decisions have been made and how production changes will be managed. This is not a back-office engineering role . We are hiring at two levels: Senior Engineer: capable of owning a Cloudflare migration end to end and independently leading technical conversations with clients. Mid-Level Engineer: strong network/security fundamentals and implementation experience, with the opportunity to deepen Cloudflare expertise through structured training and certification.<p></p><h3>What You Will Do</h3>Cloudflare Implementation &amp; Migration<p></p><p>Configure and deploy Cloudflare environments across DNS, CDN and caching, WAF, DDoS mitigation, rate limiting, Bot Management, Zero Trust and Access, tunnels and SASE components . Deliver migrations from incumbent platforms, particularly Akamai and other CDN/WAF providers . Handle rule translation, traffic cutover planning, staged deployment and rollback design. Plan and execute production DNS cutovers , ensuring a validated rollback is available at every stage. Build and deliver pilots and proofs of concept, from individual applications through to full production rollouts. Test, validate and tune deployed environments, including cache-hit ratio, latency, WAF false positives and other client-relevant performance characteristics.</p><p>Client-Facing Technical Delivery</p><p>Lead technical working sessions with client teams in French, including workshops, configuration reviews, cutover rehearsals and go-live calls. Explain technical decisions, risks and implementation considerations clearly to both engineers and management stakeholders. Produce client-facing technical documentation in French and English , including configuration records, runbooks, cutover plans and project-closure documentation. Identify and raise technical or delivery risks as soon as they become visible rather than allowing them to surface late in the project.</p><p>Working Within the Delivery Model</p><p>Work according to the project plan established by the Delivery Manager. Provide clear and accurate progress updates and flag potential delays or blockers early. Escalate architecture and design questions to the Principal Architect rather than making unapproved architectural changes during delivery. Maintain accurate project timesheets and record effort against the appropriate projects. Identify and communicate potential out-of-scope client requests to the Delivery Manager. Deliver a structured handover into managed services at project closure, including complete documentation, runbooks and known risks, allowing the support team to operate the environment effectively from day one.</p><p>Collaboration &amp; Knowledge Sharing</p><p>Work with implementation engineers in Dubai and Poland, managed services teams in Morocco and the Philippines, and pre-sales and architecture teams in France. Use Zoho Projects and BrixioOne as the source of truth for project tasks, documentation and reporting. Contribute to BRIXIO's internal knowledge base and reusable implementation patterns and playbooks. Support managed services teams with escalations requiring deeper implementation expertise. Share technical knowledge across the wider delivery organisation.</p><p></p><h3>What We're Looking For</h3>Technical Foundation<p></p><p>You should have a strong practical understanding of: DNS, HTTP/HTTPS, TLS and certificates Proxies and reverse proxies Caching and CDN mechanics Web application architecture Origin infrastructure Cloud fundamentals across AWS, Azure or GCP You should be able to clearly explain what happens between a browser and an origin infrastructure and confidently troubleshoot problems across that path. You will also need a solid grounding in web application security, including: WAF concepts OWASP Top 10 Bot mitigation DDoS attack patterns Rate limiting You should be comfortable using technical troubleshooting tools including: curl dig traceroute Browser developer tools Packet capture tools where required You should also have scripting and automation capability using technologies such as Python, Bash or Terraform , together with experience working with REST APIs . Experience with Cloudflare Workers is a strong advantage.</p><p>Cloudflare Experience</p><p>For the Senior position , hands-on Cloudflare implementation experience is required. For the Mid-Level position , Cloudflare experience is a strong advantage but is not mandatory where you bring strong experience with comparable CDN, WAF or Zero Trust technologies . Candidates coming from platforms such as Akamai or other relevant CDN/security technologies can be considered where the underlying technical foundation is strong. BRIXIO provides access to Cloudflare University, partner-only training and funded certification to support continued development.</p><p>Delivery Experience</p><p>Senior Engineer 5+ years of experience implementing network, security or cloud infrastructure for external clients. Demonstrated experience owning technical delivery within client-facing projects. Hands-on Cloudflare implementation experience. Ability to independently lead technical client discussions and implementation activities.</p><p><br></p><p></p><p><strong>Desired Candidate Profile</strong></p><p></p><h3>What We're Looking For</h3>Technical Foundation<p></p><p>You should have a strong practical understanding of: DNS, HTTP/HTTPS, TLS and certificates Proxies and reverse proxies Caching and CDN mechanics Web application architecture Origin infrastructure Cloud fundamentals across AWS, Azure or GCP You should be able to clearly explain what happens between a browser and an origin infrastructure and confidently troubleshoot problems across that path. You will also need a solid grounding in web application security, including: WAF concepts OWASP Top 10 Bot mitigation DDoS attack patterns Rate limiting You should be comfortable using technical troubleshooting tools including: curl dig traceroute Browser developer tools Packet capture tools where required You should also have scripting and automation capability using technologies such as Python, Bash or Terraform , together with experience working with REST APIs . Experience with Cloudflare Workers is a strong advantage.</p><p>Cloudflare Experience</p><p>For the Senior position , hands-on Cloudflare implementation experience is required. For the Mid-Level position , Cloudflare experience is a strong advantage but is not mandatory where you bring strong experience with comparable CDN, WAF or Zero Trust technologies . Candidates coming from platforms such as Akamai or other relevant CDN/security technologies can be considered where the underlying technical foundation is strong. BRIXIO provides access to Cloudflare University, partner-only training and funded certification to support continued development.</p><p>Delivery Experience</p><p>Senior Engineer 5+ years of experience implementing network, security or cloud infrastructure for external clients. Demonstrated experience owning technical delivery within client-facing projects. Hands-on Cloudflare implementation experience. Ability to independently lead technical client discussions and implementation activities.</p><p>Mid-Level Engineer 3+ years of relevant experience in network, security or cloud environments. Alternatively, strong technical support or NOC experience combined with genuine implementation exposure. Strong technical fundamentals and the ability to develop deeper Cloudflare expertise.</p><p>For Both Levels</p><p>Experience working within a professional services, consultancy, MSP or systems integrator environment with committed project timelines. Experience with production cutovers or migrations under formal change control is a significant advantage. Confidence working directly with external clients.</p><p>Languages</p><p>Full professional fluency in both French and English is a hard requirement. French is the primary working language for this portfolio. You will conduct technical workshops, participate in cutover and go-live calls, and prepare client-facing technical documentation in French. English is required for collaboration with BRIXIO's international teams and work involving Gulf and Asian accounts. Both French and English will be assessed during the interview process.</p><p></p><h3>How You Work</h3>We are looking for someone who is: Rigorous and methodical when working with production environments. Disciplined about documenting configurations and changes as work progresses. Comfortable working directly with clients, including when communicating technical risks or problems. Honest about the limits of their knowledge and willing to involve the Principal Architect when appropriate. Able to distinguish between genuine technical blockers and issues that simply require additional implementation time. Comfortable working remotely within an international team spanning Morocco, France, the Gulf, Poland and the Philippines.<p></p>

<p><br></p> <ul> <li>Ensures the deployment of the Integrated Management System (IMS) within the facility level and approves the need of translation when it is necessary</li> <li>Secures the development of local standards if needed</li> <li>Coordinates, trains and coaches the plant facility organization for sufficient level of knowledge in Quality standards and tools</li> <li>Manages the facility management review activities by collects the inputs and</li> <li>communicates the output of the management review meeting</li> <li>Ensures the compliance of the plant facility systems with the customer specific requirements, IATF 16949, ISO 45001 &amp; ISO 14001 and all local regulations</li> <li>Coordinates and ensures the effective implementation and generalization of corrective and preventive actions resulted from audits with the team in the concerned area </li> <li>Leads the internal and external audits preparation within the production facility</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li> <strong>Level of Education</strong>: Engineer/ Master's degree</li> <li> <strong>Branch Of Study: </strong>Mechanical/Electrical/Industrial or equivalent</li> <li> <strong>Experience</strong>: French and English are mandatory<strong> </strong> </li> <li> <strong>Social competences:</strong> Communication /Social &amp; intercultural sensitivity / Change management /Target &amp; result orientation/ Motivation &amp; resilience /Self-organization /Conflict management / Teamwork</li> <li> <strong>Professional competence</strong> : Master the Lean Manufacturing, Hoshin Kanri &amp; Continuous Improvement Technique</li> </ul>

<ul> <li>Ensures the deployment of the Integrated Management System (IMS) within the facility level and approves the need of translation when it is necessary</li> <li>Secures the development of local standards if needed</li> <li>Coordinates, trains and coaches the plant facility organization for sufficient level of knowledge in Quality standards and tools</li> <li>Manages the facility management review activities by collects the inputs and</li> <li>communicates the output of the management review meeting</li> <li>Ensures the compliance of the plant facility systems with the customer specific requirements, IATF 16949, ISO 45001 &amp; ISO 14001 and all local regulations</li> <li>Coordinates and ensures the effective implementation and generalization of corrective and preventive actions resulted from audits with the team in the concerned area </li> <li>Leads the internal and external audits preparation within the production facility</li></ul><p><strong>Desired Candidate Profile</strong></p><ul> <li> <strong>Level of Education</strong>: Engineer/ Master's degree</li> <li> <strong>Branch Of Study: </strong>Mechanical/Electrical/Industrial or equivalent</li> <li> <strong>Experience</strong>: French and English are mandatory<strong> </strong> </li> <li> <strong>Social competences:</strong> Communication /Social &amp; intercultural sensitivity / Change management /Target &amp; result orientation/ Motivation &amp; resilience /Self-organization /Conflict management / Teamwork</li> <li> <strong>Professional competence</strong> : Master the Lean Manufacturing, Hoshin Kanri &amp; Continuous Improvement Technique</li></ul>

<p><b>Description </b><em><b>Position</b> at SEWS CABIND MAROC</em></p><p><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Multinational automotive equipment company</font></font></b></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are looking for talented individuals passionate about innovation, quality and sustainable development.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of strengthening our teams at our Jorf Lasfar site, we are recruiting a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Human Resources Manager</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> :</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Bac+4/5 in Human Resources Management, Social Law, Management or equivalent.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Proven experience in a generalist HR role, ideally in an industrial environment.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Good command of labor legislation and key HR processes: recruitment, training, HR development and social relations management.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Experience in the automotive sector is an asset.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Leadership, listening skills and excellent communication skills.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Rigor, autonomy, organizational skills and ability to support change.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- My mastery of office tools and HR indicators.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Whether you are a recent graduate or an experienced professional, we are looking for committed, rigorous individuals ready to take on new challenges in a dynamic environment.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Boost your career, ride towards the future with us!</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Location: El Jadida </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Application: please send your CV to </font></font><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">[email protected]</font></font></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> specifying the job title.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">#eljadida #automotive #Morocco</font></font></p>

<p><br></p> <p> As an innovation and technology partner, LEONI combines deep engineering expertise with broad systems capabilities to support customers in the transition toward more sustainable, connected, and intelligent mobility. Its solutions address key areas including autonomous driving, electrification and alternative powertrains, and charging infrastructure. LEONI is also advancing next-generation vehicle electrical architectures, including zonal architectures, to reduce system complexity, enable higher levels of automation, and support the evolving requirements of software-defined vehicles. </p> <ul> <li>Tracks and controls the headcount availability by dedicated KPI s</li> <li>Contributes to the decision-making process on the respective plants footprint by submitting HR relevant data as labour market analysis, costs development, etc.</li> <li>Analyzes and reports HR data based on global HR standards and local requirements</li> <li>Prepares and provides HR data for RFQs and new business or business transfer plans considering payroll and time data</li> <li>Provides advice and subject matter expertise in the area of HR Controlling, within HR community and towards the business</li> <li>Ensures adherence to globally defined policies, processes, tools and frameworks</li> <li>Prepares regular ad-hoc analysis, reports and presentations</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li> <strong>Level of Education</strong>: Master s degree or more.</li> <li> <strong>Branch Of Study: </strong>finance &amp; controlling.</li> <li> <strong>Experience:</strong> 1 years experience in the automotive industry<strong> </strong> </li> <li> <strong>Language: </strong>French and English are mandatory<strong> </strong> </li> <li> <strong>Social competences:</strong> Communication /Social &amp; intercultural sensitivity / Change management /Target &amp; result orientation/ Motivation &amp; resilience / Cost Management/ Costs and Expenses Control/ Planning/ Benchmarking/ Data Analysis</li> <li> <strong>Professional competence:</strong> Master the Lean Manufacturing, Hoshin Kanri &amp; Continuous Improvement Technique, Analytics, Presentation Skills, Business Support</li> </ul>

<p><b>1. Shift Operations Management</b></p><p><br></p><p>Ensure production execution according to planning, priorities, and operational procedures.</p><p>Monitor daily output and ensure achievement of production targets (OEE, yield, scrap, cycle time).</p><p>Coordinate shift activities and ensure proper handover between shifts.</p><p><b><br></b></p><p><b>2. Team Supervision</b></p><p><br></p><p>Lead and support operators/technicians during the shift.</p><p>Ensure correct manpower allocation based on workload and critical operations.</p><p>Coach and motivate the team to improve performance and discipline.</p><p>Ensure compliance with attendance, shift rules, and shopfloor organization.</p><p><b><br></b></p><p><b>3. Quality &amp; Process Control</b></p><p><br></p><p>Ensure compliance with quality standards, work instructions and process parameters.</p><p>React quickly to deviations and coordinate containment actions when needed.</p><p>Support investigations of non-conformities and implement corrective actions.</p><p><b><br></b></p><p><b>4. Safety &amp; Compliance</b></p><p><br></p><p>Ensure strict compliance with safety rules and internal policies.</p><p>Promote safety culture (5S, PPE usage, safe behavior).</p><p>Stop production if required in case of safety risk.</p><p><b><br></b></p><p><b>5. Troubleshooting &amp; Escalation</b></p><p><br></p><p>Provide first-level troubleshooting for process/equipment issues.</p><p>Coordinate with Maintenance, Process Engineering and Quality teams for resolution.</p><p>Escalate major issues according to escalation procedures.</p><p><b><br></b></p><p><b>6. Continuous Improvement</b></p><p><br></p><p>Participate in Lean manufacturing initiatives (5S, Kaizen, SMED, standard work).</p><p>Identify improvement opportunities and implement action plans.</p><p>Contribute to reduction of downtime, scrap and rework.</p><p><b><br></b></p><p><b>7. Reporting &amp; Documentation</b></p><p><br></p><p>Prepare shift reports (production output, issues, actions, downtime reasons).</p><p>Ensure proper documentation and traceability (logs, checklists, deviations).</p><p>Ensure correct KPI tracking and data accuracy.</p><p><b><br></b></p><p><b>8. Key Performance Indicators (KPIs)</b></p><p><br></p><p>Production output vs plan</p><p>OEE / Efficiency</p><p>Downtime reduction</p><p>Scrap and yield performance</p><p>Quality incidents / deviations</p><p>Safety incidents / near misses</p><p>5S audit score</p><p>Team discipline &amp; shift stability</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><b>YOUR SKILLS &amp; EXPERIENCES :</b></p><p><br></p><p>Engineer degree in Industrial Engineering, Mechanical, Electrical,&nbsp; Automation….. from big school.</p><p><br></p><p>internship experience in manufacturing is a plus.</p><p><br></p><p>Willingness to work in shifts (including nights/weekends depending on schedule).</p><p><br></p><p>Leadership potential and ability to manage shopfloor teams.</p><p><br></p><p>Strong communication skills and ability to coordinate multiple stakeholders.</p><p><br></p><p>Problem-solving mindset (structured thinking, root cause analysis).</p><p><br></p><p>Ability to work under pressure and handle priorities in real-time.</p><p><br></p><p>Basic understanding of manufacturing processes and industrial KPIs.</p><p><br></p><p>Knowledge of Lean Manufacturing principles is a plus.</p><p><br></p><p>Good computer skills (Excel, reporting tools, ERP/MES knowledge is a plus).</p><p><br></p><p>French: fluent ;&nbsp; &nbsp;English: intermediate to fluent (preferred)</p>

<p>Executes consistent and effective grading remuneration and rewarding system in the country in Comp. and Ben. role based on global HR standards</p><p>Sets-up compensation and benefits structure for the country based on global HR standards</p><p>Monitors competitive wage ranges and trends in order to develop and adjust compensation schemes based on global HR standards</p><p>Plans and deploys salary increases -collective and performance-based increases - based on global HR standards</p><p>Provides consultancy on C&amp;B relevant tasks and questions and offers trainings and intros including materials on C&amp;B topics</p><p>Ensures adherence to globally defined policies, processes, tools and frameworks</p><p>Ensures accurate &amp; compliant data quality including analysis, reporting, presentations etc.)for all C&amp;B related data, regular maintenance and required cleansing of data according to global or local rules definedMaster's degree (Bac+5) in Human Resources, Finance, Accounting, Business Administration, or equivalent</p><h4>Qualifications and Experience</h4><ul><li>Master's degree (Bac+5) in Human Resources, Finance, Accounting, Business Administration, or equivalent</li><li>5 - 8 years of experience in Compensation &amp; Benefits, Total Rewards, payroll, or remuneration management</li><li>Fluent French and professional English; fluency in English is an advantage in an international environment</li><li>Good knowledge of Moroccan labor law, social security obligations, and payroll taxation</li><li>Ability to conduct market salary surveys, analyze salary gaps, and formulate competitive remuneration recommendations</li><li>Strong knowledge of salary structures, compensation policies, employee benefits, and variable compensation schemes</li></ul><p>Interested? Apply now All jobs</p><p>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications and Experience</h4><ul><li>Master's degree (Bac+5) in Human Resources, Finance, Accounting, Business Administration, or equivalent</li><li>5 - 8 years of experience in Compensation &amp; Benefits, Total Rewards, payroll, or remuneration management</li><li>Fluent French and professional English; fluency in English is an advantage in an international environment</li><li>Good knowledge of Moroccan labor law, social security obligations, and payroll taxation</li><li>Ability to conduct market salary surveys, analyze salary gaps, and formulate competitive remuneration recommendations</li><li>Strong knowledge of salary structures, compensation policies, employee benefits, and variable compensation schemes</li></ul>

<p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Functions as the strategic business leader of the property s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Developing and Maintaining Food and Beverage/Culinary Goals</strong> </p> <p> Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.</p> <p> Reviews financial reports and statements to determine how Food and Beverage is performing against budget.</p> <p> Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.</p> <p> Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department s financial performance.</p> <p> Establishes challenging, realistic and obtainable goals to guide operation and performance.</p> <p> Strives to improve service performance.</p> <p> </p> <p> <strong>Developing and Maintaining Budgets</strong> </p> <p> Develops and manages Food and Beverage budget.</p> <p> Monitors the department s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.</p> <p> Ensures cash control and liquor control policies are in place in food &amp; beverage areas and followed by all related employees.</p> <p> Focuses on maintaining profit margins without compromising guest or employee satisfaction.</p> <p> </p> <p> <strong>Leading Food and Beverage/Culinary Team</strong> </p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Encourages and builds mutual trust, respect, and cooperation among team members.</p> <p> Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</p> <p> Serves as a role model to demonstrate appropriate behaviors.</p> <p> Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.</p> <p> Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.</p> <p> Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).</p> <p> Establishes and maintains open, collaborative relationships with direct reports and entire food &amp; beverage team. Ensures direct reports do the same for their team.</p> <p> Develops a food and beverage operating strategy that is aligned with the brand s business strategy and leads its execution.</p> <p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p> <p> Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service</strong> </p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p> <p> Reviews findings from comment cards and guest satisfaction results with F&amp; B team and ensures appropriate corrective action is taken.</p> <p> Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p> <p> Empowers employees to provide excellent guest service.</p> <p> Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.</p> <p> Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.</p> <p> </p> <p> <strong>Managing and Conducting Human Resource Activities</strong> </p> <p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p> <p> Coaches and supports food &amp; beverage leadership team to effectively manage wages, food &amp; beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).</p> <p> Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.</p> <p> Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</p> <p> Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.</p> <p> Brings issues to the attention of Human Resources as necessary.</p> <p> Ensures employees are treated fairly and equitably.</p> <p> Coaches team by providing specific feedback to improve performance.</p> <p> </p> <p> <strong>Additional Responsibilities</strong> </p> <p> Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner.</p> <p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p> <p> Analyzes information and evaluating results to choose the best solution and solve problems.</p> <p> Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.</p> <p> Order and purchase equipment and supplies.</p> <p> </p> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p><p><strong>Desired Candidate Profile</strong></p><p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.</p> <p> </p> <p> <strong>Skills and Knowledge</strong> </p> <p> <strong>Customer and Personal Service</strong> - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.</p> <p> <strong>Management of Financial Resources</strong> - Determining how money will be spent to get the work done, and accounting for these expenditures.</p> <p> <strong>Administration and Management -</strong> Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.</p> <p> <strong>Applied Business Knowledge</strong> - Understanding market dynamics, enterprise level objectives and important aspects of the company s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.</p> <p> <strong>Management of Material Resources</strong> - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.</p>