Telesales Jobs in Morocco

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are currently seeking a Reservations Coordinator to join our dynamic team. At Radisson Hotel Group, we go beyond the CV: we value unique personalities, skills, talent, and a genuine passion for creating memorable experiences. We are committed to nurturing and developing talent by offering opportunities for advancement and cultivating a culture of continuous learning. As a Reservations Coordinator, you embody precision, efficiency, and a strong customer service focus, contributing to the excellence of our Reservations team. Your role is essential in ensuring seamless and excellent service, combining meticulous attention to detail with a commitment to the guest experience. Our Reservations team is composed of passionate organizers, driven by sales performance, with a keen eye for detail and a deep understanding of customer needs, all dedicated to delivering a remarkable experience and creating memorable moments for our guests. Our Reservations Coordinator thrives on the daily buzz and is fully committed to ensuring maximum occupancy of our establishment. You will be responsible for converting reservation inquiries into sales, ensuring that every step of the customer journey is anticipated and executed flawlessly. You will optimize sales and profitability by following up on customer requests and managing upsells to achieve set targets. As a key member of the team, you will work proactively to guarantee customer satisfaction and ensure the smooth operation of the Reservations department. Join our team as a Reservations Coordinator and contribute to an exceptional service, combining professionalism with a dynamic and positive atmosphere!</font></font></p><p><strong>Desired Candidate Profile</strong></p><p>Flexibilit et attitude positive, "Yes, I Can!"</p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of detail</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Creative in problem-solving</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Passionate about creating exceptional service</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in a team to ensure customer satisfaction</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent oral communication skills</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Enjoy working in a friendly work environment.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in a similar role is an asset, but not essential</font></font></p>

<p><b>ROLE PURPOSE:&nbsp;</b></p><p><br></p><p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p><b><br></b></p><p><b>RESPONSIBILITIES</b>:&nbsp;</p><p><br></p><p>Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs &amp; promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p>What we look for in candidates</p><p><br></p><p><b>ASPEN COMPETENCIES:&nbsp;</b></p><p><br></p><p>BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p><p>Work Level Mid-Level Job Type Permanent Salary Market Related EE Position No</p><p><strong>Desired Candidate Profile</strong></p><p><b>EDUCATION QUALIFICATIONS AND EXPERIENCE:</b></p><p><br></p><p>&nbsp;Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals</p><p><b><br></b></p><p><b>TECHNICAL SKILLS: </b>MS Office - Working knowledge CRM / Call Report - Working knowledge</p><p><b><br></b></p><p><b>KEY ATTRIBUTES: </b>Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <ul><li>Identify your target companies to develop,</li><li>Ensure thorough and methodical field prospecting to cover your territory,</li><li>Deploy an effective approach: phone contact and follow-up, sending sales documentation, mailings...,</li><li>Gather and define customer needs, develop and negotiate your proposals in line with commercial policy, in terms of price, deadlines, and quantities,</li><li>Ensure contract follow-up to develop a relationship of trust and continuity with clients,</li><li>Meet customer requirements throughout the sales contract.</li><li>Detect new business opportunities to optimize your sales growth.</li><li>By maintaining close relationships with your clients, you will quickly become the key contact person in this profession.</li></ul> <br> <br> Required profile : <ul><li>With higher education, you have at least 2 years of experience in a similar role, or you are a beginner.</li><li>You have perfect command of the French language.</li><li>You have mastery of computer tools.</li></ul> <br><br> </div>

<p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events. RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs &amp; promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p>

<p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events. RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs &amp; promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: The Sofitel Tamuda Bay Beach &amp; Spa is recruiting a Revenue Manager. Your mission: You will be responsible for optimizing the hotel's revenue and commercial performance. You will define and implement the Revenue Management strategy to maximize revenue, revenue per available room (RevPAR), and the hotel's profitability, based on demand, the market, and the hotel's positioning. Your main responsibilities include: developing and deploying the hotel's pricing strategy based on demand and commercial objectives; analyzing market trends, competition, booking rates, and demand levels; monitoring key performance indicators (KPIs) daily: occupancy, ADR, RevPAR, pick-up, forecast, and other revenue KPIs; preparing forecasts and contributing to the development of the annual budget; optimizing availability, rates, and restrictions across different distribution channels; and ensuring the monitoring and optimization of the distribution mix to maximize net revenue. Analyze the performance of customer segments and different sales channels. Identify growth opportunities and propose corrective or commercial actions. Conduct regular competitive intelligence and monitor the hotel's pricing strategy. Collaborate closely with the Sales, Marketing, Reservations, E-commerce, and General Management teams. Participate in sales meetings and present revenue analyses and recommendations. Guarantee the quality and reliability of the data used for analyses and decision-making. Ensure regular monitoring of results and implement actions to improve hotel performance.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advanced degree in Revenue Management, Hospitality, Business, Management, or a related field. Proven experience in Revenue Management, ideally in a 4 or 5-star hotel. Excellent command of analytical tools and Excel. Good knowledge of hotel systems, Revenue Management tools, and distribution platforms. Strong analytical skills and excellent understanding of hotel performance indicators. Strategic thinking, rigor, and the ability to anticipate. Excellent communication and collaboration skills. Results-oriented and commercially astute. Fluency in French and English; knowledge of other languages ​​is an asset.</font></font></p>

<p>POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><h2>PREFERRED QUALIFICATIONS</h2> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 2 years of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p>

<p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events. RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs &amp; promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p>

<p><b>ROLE PURPOSE:&nbsp;</b></p><p><br></p><p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p><br></p><p><b><br></b></p><p><b>RESPONSIBILITIES:</b></p><p><br></p><p>&nbsp;Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs &amp; promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p><strong>Desired Candidate Profile</strong></p><p><b>EDUCATION QUALIFICATIONS AND EXPERIENCE:&nbsp;</b></p><p><br></p><p>Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals&nbsp;</p><p><b><br></b></p><p><b>TECHNICAL SKILLS:&nbsp;</b></p><p><br></p><p>MS Office - Working knowledge CRM / Call Report - Working knowledge</p><p><br></p><p><b>&nbsp;KEY ATTRIBUTES:&nbsp;</b></p><p><br></p><p>Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p>

<p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events. RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs &amp; promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Kitea</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where teamwork, trust and strong human relationships play an essential role. The company promotes close leadership that supports employee engagement, accountability and development. This collaborative foundation is strengthened by an <strong>openness to innovation</strong>, encouraging agility, creativity and adaptation to market changes. It also relies on a structured organization and a performance-oriented mindset, ensuring efficiency, reliability and a focus on results. </p><br><br> <br> Job : <p>The Inventory &amp; Distribution Manager oversees stock management and distribution flows to ensure product availability, optimize stock levels, and ensure efficient supply to points of sale, while controlling logistics costs.</p><br><br><p>Your role</p><br><br><p>Define the stock management policy.</p><br><br><p>Optimize stock levels to limit shortages and overstocks.</p><br><br><p>Monitor stock turnover and dormant stock.</p><br><br><p>Analyze sales forecasts and adjust stock levels.</p><br><br><p>Manage inventories and ensure data reliability.</p><br><br><p>Identify inventory discrepancies and implement corrective actions.</p><br><br><p>Optimize product availability rate.</p><br><br><p>Define distribution plans between logistics platforms and stores.</p><br><br><p>Allocate stock according to commercial needs.</p><br><br><p>Arbitrate priorities in case of shortages.</p><br><br><p>Optimize transfers between warehouses and stores.</p><br><br><p>Ensure compliance with delivery times.</p><br><br><p>Optimize transport and distribution costs.</p><br><br><p>Monitor Supply Chain performance indicators.</p><br><br><p>Prepare reports for management.</p><br><br><p>Lead continuous improvement plans.</p><br><br><p>Participate in the S&amp;OP (Sales &amp; Operations Planning) process.</p><br><br> <br> <br> Required profile : <p>A Master's degree (Bac +5 or higher) is required, ideally with a specialization in Distribution or a related field.</p><br><br><p>We are looking for a candidate with a minimum of 5 to 10 years of experience in inventory management and distribution, preferably in the furniture or decoration sector.</p><br><br><p>Your qualifications</p><br><br><ul><li>Excellent command of the Supply Chain.</li><li>Inventory management.</li><li>Distribution.</li><li>Sales forecasting.</li><li>Planning.</li><li>Data analysis.</li><li>Advanced Excel.</li><li>ERP (Microsoft Dynamics, etc.).</li><li>Power BI.</li><li>Team management.</li><li>Analytical mindset.</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p><b>RESPONSIBILITIES</b>:</p><ul><li>Represent Aspen by achieving daily targeted calls to physicians and pharmacists.</li><li>Conducting AVAs &amp; promotional activities</li><li>Achieve sales budget in the designated territory.</li><li>Build sustainable positive relationships with target HCPs and different stakeholders.</li><li>Maintain an updated customer database</li><li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals.</li><li>Monitoring competitors, staying informed about competitors activities in a defined area.</li><li>Organising appointments and meetings with community- and hospital-based healthcare staff</li><li>Introduce ASPEN products in the hospital tender nomenclature</li><li>Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists</li><li>Undertaking relevant field research</li><li>Meeting both the business and scientific needs of healthcare professionals</li><li>Maintaining detailed records</li><li>Attending and organising trade exhibitions, conferences and meetings</li><li>Managing budgets and reviewing sales performance</li><li>Writing reports and other documents</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE:</p><ul><li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li><li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li><li>One (1) year - preferably in Pharmaceuticals</li></ul><p>TECHNICAL SKILLS:</p><ul><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li></ul><p>KEY ATTRIBUTES:</p><ul><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li></ul><p>ASPEN COMPETENCIES:</p><ul><li>BUSINESS Foster Consumer &amp; Customer Commitment</li><li>Makes Good Decision</li><li>PEOPLE Communicate Effectively</li><li>Dealing with ambiguity/Embrace change</li><li>SELF Continuously Grow &amp; Develop</li><li>Contribute Special Expertise</li></ul><p></p></section>

<div> <div> <div> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Post Office&nbsp;&nbsp;&nbsp;</font></font></b></div> <div> <p> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The T l actor's main mission is to do remote sales, file qualification, prospecting, surveys, order taking, appointment setting, market research, on assignment or receiving calls with clients or prospects.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Before taking on his mission, he receives comprehensive training to prepare him for the responsibilities that will be entrusted to him.</font></font></p> <ul> </ul> </div> </div> <div> <div> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Search profile</font></font></b> </div> <div> <p> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perfect mastery of the French language, with good fluency in both spoken and written French.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sales techniques and arguments</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good active listening ability</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of telephone marketing techniques</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent customer approach and strong ability to persuade.</font></font></li> <li>Capacit g rer son stress</li> </ul> </div> </div> <div> <div> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience required</font></font></b> </div> <div> <p> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in telemarketing is desirable</font></font></p> </div> </div> </div>

<p><b>What you will be doing at ARROW:</b></p><p><br></p><p>Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately,</p><p><br></p><p>Providing administrative support to the sales team,</p><p><br></p><p>Handling Vendor requests and issues related to orders</p><p><br></p><p>Who are we looking for:</p><p><br></p><p>Fluent level in (German)</p><p><br></p><p>Excellent written and oral communication skills,</p><p><br></p><p>Ability to work in teams and collaborate with other departments,</p><p><br></p><p><b>What is in it for you?</b></p><p><br></p><p>Full Permanent contract,</p><p><br></p><p>Social advantage: CNSS, CIMR, Health insurance,</p><p><br></p><p>Very good working atmosphere in a team of passionate collaborators,</p><p><br></p><p>Work culture where you can make an impact,</p><p><br></p><p>Working within an international organization, recognized worldwide in its sector.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable&nbsp;prices . We are part of IKEA Al-Homaizi Limited, operating in&nbsp;three countries - Kuwait, Jordan, and MOROCCO.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion &amp;&nbsp;Diversity,&nbsp;All with&nbsp;Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><p><strong>Purpose of the Job</strong></p><br><p>At IKEA, we are dedicated to delivering exceptional customer experiences. As a Key Account Manager, your role is crucial in building and developing relationships with our clients throughout their project journey. Your primary focus will be on ensuring customer satisfaction, fostering loyalty, and facilitating business growth.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>Develop and execute an integrated customer engagement strategy to identify potential customers, understand their needs, and establish initial contact to build rapport and credibility.</p><br></li><li><p>Conduct constructive negotiations with customers to reach mutually beneficial agreements, clearly articulating terms, pricing, and contract details while addressing concerns and objections.</p><br></li><li><p>Serve as the primary liaison between customers and internal teams (designers, supply/services coordinators), ensuring clear communication and seamless coordination throughout project delivery.</p><br></li><li><p>Schedule regular follow-ups and check-ins with existing and potential customers through multiple channels (in-person meetings, phone calls, emails, social media) to provide tailored ongoing support.</p><br></li><li><p>Develop compelling sales presentations that highlight product and service value propositions, tailoring messaging to resonate with target audiences.</p><br></li><li><p>Implement quality control measures to ensure products and services meet customer expectations and maintain high standards throughout the delivery process.</p><br></li></ul><br>Qualifications<br><p><strong>Knowledge</strong></p><br><ul><li>Understanding of local market dynamics, competitor analysis, and business customer goals to develop strategic initiatives that drive sales growth.</li><li>Thorough knowledge of IKEA's product offerings, B2B range, services, and pricing to advise key clients on suitable solutions.</li><li>Strong negotiation abilities to secure favourable terms and agreements with key clients.</li></ul><p><strong>Motivation</strong></p><br><ul><li>Passion for creating exceptional customer experiences and achieving sales targets whilst fostering lasting relationships.</li><li>Resilience and adaptability to embrace changing customer needs and market trends with a positive attitude.</li><li>Alignment with IKEA's values of respect, integrity, and inclusivity.</li></ul><p><strong>Capabilities</strong></p><br><ul><li>Excellent communication, negotiation, and relationship management abilities with a customer-centric approach.</li><li>Strong problem-solving and adaptability skills with attentive listening and empathetic understanding.</li><li>Ability to manage multiple priorities efficiently whilst maintaining high service standards.</li></ul><p><strong>Experience &amp; Education</strong></p><br><ul><li>Bachelor's degree in Business, Marketing, or related field.</li><li>3–5 years of sales experience, preferably in B2B.</li><li>Prior experience in key account management is a plus&nbsp;</li><li>Strong industry knowledge and cross-functional collaboration skills.&nbsp;</li><li>Bilingual proficiency in Arabic and English, promoting inclusivity and accessibility&nbsp;</li></ul><br>Additional Information<br><p>A few more details for you:</p><br><p>This is a full-time position based in IKEA Zenata . Some travel may be required.</p><br><p>Please send your CV in English and tell us why you would be a good fit for this role.</p><br><br><br> </div>

<p>Arrow s Enterprise Computing Solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world s leading technology manufacturers and their channel partners that serve commercial and government markets. Please read more about us https://www.arrow.com/ecs/es Arrow ECS is looking for a Global Program Manager to join our Global Go-To-Market (GTM) team, with primary responsibility for driving program execution across EMEA . This role is ideal for a strategic, execution-focused program leader who enjoys working at the intersection of global strategy, regional sales execution, and operational excellence. As part of the Global ECS Program team, you will ensure that EMEA-led initiatives are fully aligned to Arrow s global partner programs, vendor strategies, and integrated operating model while helping regional teams successfully land and scale priority solution areas. What You ll Do: Lead Global Programs with Regional Impact Own the EMEA execution of global GTM and partner programs, ensuring alignment with Arrow ECS s global strategy. Partner closely with the Global Director of GTM to design and deliver solution-specific sales plays across EMEA. Represent EMEA market needs and insights in global planning discussions to help shape future programs. Drive Sales Play Execution Across EMEA Lead the rollout and execution of global sales plays in EMEA regions, working closely with regional sales, marketing, and partner teams. Ensure global programs are effectively localized for regional markets while maintaining consistency, governance, and measurable outcomes. Enable field teams with clear program frameworks, playbooks, and execution guidance. Partner with Operations &amp; Cloud Teams Work cross-functionally with operations, Cloud, and systems teams to ensure programs are fully integrated, scalable, and execution-ready. Support alignment across tools, processes, incentives, and reporting to deliver a seamless partner and seller experience. Help ensure operational readiness for launches, from integration planning through execution. Collaborate Across a Global, Matrixed Organization Act as a connector between global strategy and regional execution , aligning stakeholders across EMEA and global teams. Collaborate with Cloud teams to support multi-vendor, solution-oriented GTM programs . Influence outcomes across regions and functions without direct authority. Measure Success &amp; Drive Continuous Improvement Track program performance and deliver clear, actionable insights to global and regional leadership. Maintain program documentation, governance, and reporting standards. Use data and regional feedback to continuously refine and improve program effectiveness. What You Bring Bachelor s degree in Business, Marketing, or a related field (Master s preferred). Excellent English 3+ years of experience in program management, GTM strategy, or partner/channel programs within technology or IT distribution. Strong understanding of solution selling, partner ecosystems, and cloud or hybrid technologies . Proven experience managing complex, multi-region programs in a global environment. Excellent communication, stakeholder management, and execution skills. Comfortable working in a fast-paced, matrixed, international organization . Nice to Have Experience working in or with EMEA markets . Exposure to multi-vendor GTM strategies and cloud provider partner programs. Strong analytical skills with experience in program performance measurement and reporting . Do you see yourself as our future colleague? If yes send us your application! Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons. #LI-JC1 Location: MA-Casablanca, Morocco (Boulevard Al Quods) Time Type: Full time Job Category: Business Support</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business, Marketing, or a related field (Master s preferred). Excellent English 3+ years of experience in program management, GTM strategy, or partner/channel programs within technology or IT distribution. Strong understanding of solution selling, partner ecosystems, and cloud or hybrid technologies . Proven experience managing complex, multi-region programs in a global environment. Excellent communication, stakeholder management, and execution skills. Comfortable working in a fast-paced, matrixed, international organization . Nice to Have Experience working in or with EMEA markets . Exposure to multi-vendor GTM strategies and cloud provider partner programs. Strong analytical skills with experience in program performance measurement and reporting .</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br>Account Manager<br><br>Job Scope <br></span><p>The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs.</p><br> <br><br>Main Duties and Responsibilities <br><ul> <li>Define and implement the strategy and roadmap of the assigned products/services line in alignment with the management team</li> <li>Lead the partners’ relations in alignment with the company’s management and strategy</li> <li>Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory</li> <li>Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities</li> <li>Specify market requirements for current and future products/services by conducting market research supported by on-going visits to existing and potential customers</li> <li>Execute and supervise the entire sales cycle from quotation to collection</li> <li>Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly</li> <li>Generate sales for the entire product/service line in terms of long-term revenue and profitability</li> <li>Develop and deliver accurate sales forecasts and market development reports in line with business objectives</li> <li>Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary</li> <li>Promote the company and its services within the Region.</li> </ul> <br><br>Position Requirements <br><br>Education <br><p>Bachelor’s degree in Business Administration, Sales or any other related field.</p><br><br><br>Experience <br><p>5 to 7 years of relevant experience.</p><br> <p>#LI-LM1</p><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Description du poste <div> <p>Dans le cadre du renforcement de notre quipe Salesforce, nous recherchons un(e) <strong>Tech Lead Salesforce Core</strong> passionn (e) et exp riment (e) pour piloter la conception, le d veloppement et la qualit des solutions bas es sur la plateforme Salesforce Core (Sales Cloud, Service Cloud, Platform ).</p> <p> Vous serez garant(e) de la coh rence technique des projets, du respect des meilleures pratiques et de l accompagnement des quipes de d veloppement.</p> <p> <strong>Vos missions</strong> </p> <ul> <li>Concevoir des architectures techniques robustes et volutives sur Salesforce Core.</li> <li>Encadrer et coacher l quipe de d veloppeurs Salesforce (Apex, Lightning, Flows ).</li> <li>Assurer la qualit technique des livrables : revue de code, optimisation, respect des standards Salesforce.</li> <li>Participer aux phases d avant-vente ou d analyse technique : estimation, faisabilit , choix de solutions.</li> <li>D finir et faire respecter les bonnes pratiques de d veloppement et d ploiement.</li> <li>Assurer la veille technologique sur la plateforme Salesforce et anticiper les volutions.</li> <li>Collaborer avec les quipes fonctionnelles pour traduire les besoins m tiers en solutions techniques efficaces.</li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <p> <strong>Profil recherch </strong> </p> <ul> <li>Formation sup rieure en informatique ou quivalent.</li> <li>Exp rience confirm e (6 ans minimum) sur des projets Salesforce Core.</li> <li>Ma trise des clouds <strong>Salesforce Core</strong> : Sales Cloud, Service Cloud, Experience Cloud, Platform.</li> <li>Excellente expertise en Apex, Visualforce, Lightning Web Components, Flows, int gration d API.</li> <li>Exp rience en gestion d quipe ou lead technique.</li> <li>Certifications Salesforce souhait es : <strong>Platform Developer II</strong>, <strong>Technical Architect (ou en cours)</strong>, <strong>Sales/Service Cloud Consultant</strong>.</li> <li>Bonne communication, leadership et esprit d quipe.</li></ul></div><p></p></section>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Reservations Supervisor, responsibilities include, but are not limited to: Providing exceptional, warm, and engaging service while adhering to LQA standards. Assisting guests with their reservations by gathering necessary information. Maximizing room occupancy rates and revenue, in line with sales strategies, while ensuring regular monitoring of availability. Managing group reservations in collaboration with the sales team. Managing commissions in collaboration with the supervisor. Possessing excellent interpersonal skills, contributing to customer loyalty and maintaining customer history. Performing any other related or assigned duties.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent customer service skills are essential; similar experience is a plus. Proficiency in Opera software or equivalent. Good communication and conflict resolution skills. Fluency in English, French, and Arabic.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description du poste<br><br><p>Une nouvelle opportunité professionnelle s’ouvre au Sofitel Tamuda Bay Beach &amp; Spa !</p><br><p>MISSIONS PRINCIPALES</p><br><p>§ Définition et pilotage de la stratégie Sales &amp; Marketing : Élaborer, mettre en œuvre et ajuster la stratégie commerciale et marketing de l’établissement afin de maximiser le chiffre d’affaires, développer les parts de marché et renforcer le positionnement de Sofitel Tamuda Bay Beach &amp; SPA sur ses différents segments : MICE, Corporate, Leisure, Groupes, B2C, Luxury et marchés internationaux.</p><br><p>§ Développement commercial &amp; Business Development : Identifier de nouvelles opportunités de croissance, développer de nouveaux marchés, prospecter de nouveaux comptes et mettre en place des actions commerciales permettant d’atteindre et de dépasser les objectifs de chiffre d’affaires de l’établissement.</p><br><p>§ Management &amp; leadership : Encadrer, fédérer, motiver et développer l’équipe Sales &amp; Marketing en définissant des objectifs clairs, en accompagnant la montée en compétences et en instaurant une culture de performance, de collaboration, d’excellence et d’inclusion.</p><br><p>§ Développement et fidélisation du portefeuille clients : Développer et fidéliser les comptes stratégiques, entreprises, agences, tour-opérateurs, partenaires institutionnels et clients premium. Construire des relations commerciales durables et identifier les opportunités d’upselling, de cross-selling et de fidélisation.</p><br><p>§ Développement du segment MICE &amp; Corporate : Développer activement les segments Corporate, MICE et Groupes à travers la prospection, les appels d’offres, les rendez-vous commerciaux, les salons professionnels, les événements et les partenariats stratégiques.</p><br><p>§ Marketing &amp; communication : Définir et déployer le plan marketing et communication de l’établissement en cohérence avec le positionnement et les standards de la marque Sofitel. Développer des campagnes permettant d’accroître la notoriété, l’attractivité et la visibilité de l’hôtel auprès des marchés cibles.</p><br><p>§ Digital Marketing &amp; réseaux sociaux : Piloter la stratégie digitale et la présence de l’établissement sur les principaux réseaux sociaux tels qu’Instagram, Facebook, LinkedIn, TikTok et YouTube. Définir le calendrier éditorial, superviser la création de contenus premium (photos, vidéos, Reels, Stories, campagnes, expériences clients, offres et événements) et développer l’engagement des communautés.</p><br><p>§ Community Management &amp; e-réputation : Superviser l’animation des communautés digitales, assurer la qualité et la réactivité des interactions avec les clients et prospects et veiller à l’image et à la réputation digitale de l’établissement sur les réseaux sociaux, plateformes d’avis et canaux de réservation.</p><br><p>§ Influence &amp; partenariats digitaux : Identifier et développer des collaborations pertinentes avec des influenceurs, créateurs de contenu, médias, partenaires touristiques et acteurs digitaux afin d’accroître la visibilité de l’hôtel et de développer sa notoriété sur les marchés nationaux et internationaux.</p><br><p>§ Campagnes digitales &amp; acquisition : Concevoir et coordonner des campagnes digitales et social media permettant de générer de la visibilité, du trafic, des leads et des opportunités commerciales. Mesurer leur efficacité et optimiser les investissements en fonction des résultats et du ROI.</p><br><p>§ Distribution &amp; stratégie digitale : Optimiser la présence et la performance de l’établissement sur les différents canaux de distribution, en collaboration avec les équipes Revenue Management, E-Commerce et Distribution, afin d’améliorer la visibilité, la conversion et la contribution des différents canaux.</p><br><p>§ Veille concurrentielle &amp; analyse de marché : Assurer une veille permanente sur les tendances du marché, les évolutions de la demande, les comportements clients, les stratégies des concurrents et les nouvelles opportunités commerciales et digitales afin d’adapter la stratégie de l’établissement.</p><br><p>§ Représentation de l’établissement : Représenter Sofitel Tamuda Bay Beach &amp; SPA auprès des clients, entreprises, agences, partenaires, institutions, médias et lors des salons et événements professionnels. Développer un réseau professionnel contribuant à la notoriété et au développement commercial de l’hôtel.</p><br><p>§ Expérience client &amp; fidélisation : Garantir une relation client personnalisée et conforme aux standards de l’hospitalité premium. Anticiper les attentes des clients, traiter les éventuelles réclamations avec proactivité et transformer les interactions clients en opportunités de fidélisation et de développement commercial.</p><br><p>§ Pilotage de la performance &amp; reporting : Suivre les KPIs Sales, Marketing et Digital, analyser les résultats, établir des reportings réguliers et définir des plans d’action permettant d’améliorer continuellement la performance commerciale et marketing.</p><br><p>§ Coordination interservices : Travailler en étroite collaboration avec les départements Revenue Management, E-Commerce, F&amp;B, Rooms Division, Events et Direction Générale afin d’assurer une approche commerciale cohérente et de transformer les actions Sales &amp; Marketing en résultats concrets.</p><br><p>COMPÉTENCES CLÉS<br>Leadership, business development, marketing &amp; excellence hôtelière</p><br><p>§ Leadership stratégique : Capacité à fédérer, inspirer et responsabiliser les équipes autour d’objectifs ambitieux et d’une culture de l’excellence.</p><br><p>§ Business Development : Forte capacité à identifier les opportunités, développer de nouveaux marchés, négocier des contrats stratégiques et générer de nouvelles sources de revenus.</p><br><p>§ Expertise Sales &amp; Marketing hôtelier : Solide maîtrise des enjeux commerciaux, marketing, MICE, Corporate, Leisure, Groupes et Luxury Hospitality.</p><br><p>§ Expertise digitale &amp; Social Media : Bonne maîtrise des stratégies digitales, réseaux sociaux, création de contenu, campagnes sponsorisées, influence, community management et e-réputation.</p><br><p>§ Communication &amp; négociation : Excellentes aptitudes relationnelles, sens de l’écoute, capacité à convaincre et à négocier avec des interlocuteurs de haut niveau dans un environnement multiculturel.</p><br><p>§ Culture du résultat : Forte orientation business, capacité à analyser les performances, définir les priorités et transformer les stratégies en actions concrètes et mesurables.</p><br><p>§ Orientation client : Sens aigu du service et de l’hospitalité, avec une compréhension approfondie des attentes d’une clientèle premium et internationale.</p><br><p>§ Agilité digitale &amp; analytique : Maîtrise des outils CRM, Sales &amp; Marketing, Social Media, Distribution, Revenue Management et reporting.</p><br><p>§ Innovation &amp; adaptabilité : Capacité à anticiper les tendances, proposer de nouvelles approches commerciales et marketing et s’adapter rapidement aux évolutions du marché.</p><br><p>§ Éthique &amp; exemplarité : Comportement professionnel irréprochable, respect de la confidentialité, promotion de la diversité et de l’inclusion et exemplarité managériale.</p><br><p>PROFIL RECHERCHÉ</p><br><p>§ Expérience significative de minimum 5 à 7 ans dans des fonctions Sales &amp; Marketing, Business Development ou commerciales, idéalement dans l’hôtellerie , Luxury Hospitality ou services premium.</p><br><p>§ Expérience confirmée en management d’équipe et en développement commercial.</p><br><p>§ Diplôme supérieur en Commerce, Marketing, Gestion, Hôtellerie ou domaine équivalent.</p><br><p>§ Excellente maîtrise du français et de l’anglais, à l’écrit comme à l’oral. La maîtrise d’autres langues constitue un atout.</p><br><p>§ Solide connaissance des segments MICE, Corporate, Leisure, Groups et Luxury.</p><br><p>§ Maîtrise des techniques de prospection, négociation, fidélisation, gestion de comptes stratégiques et développement de partenariats.</p><br><p>§ Bonne compréhension des enjeux liés au Revenue Management, Distribution, CRM, E-Commerce et Digital Marketing.</p><br><p>§ Bonne culture des réseaux sociaux, du contenu digital, de l’influence et de la gestion de l’e-réputation.</p><br><p>§ Excellente présentation, aisance relationnelle, capacité de représentation et forte orientation client.</p><br><p>§ Vision stratégique, leadership, hauteur de vue, esprit entrepreneurial et forte culture du résultat.</p><br><p>§ Réactivité, rigueur, autonomie, créativité et capacité à évoluer dans un environnement international, multiculturel et exigeant.</p><br> </div>