Telesales Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join our dynamic company in the <strong>distribution</strong> sector as a <strong>Customer Service Representative</strong>, based in <strong>Agadir</strong>. Your role will be central to our customers' satisfaction, actively contributing to our brand's image and success.</p><br><br><p>Your main goal will be to ensure an exceptional customer experience by developing and maintaining strong, long-lasting relationships. You will be an ambassador for our brand, providing personalized follow-up and professionally meeting each customer's expectations.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Welcoming and advising customers with courtesy and professionalism.</li><li>Managing customer requests, whether commercial, technical, or administrative.</li><li>Processing orders, returns, and complaints as quickly as possible.</li><li>Contributing to customer loyalty through regular follow-up and attentive listening.</li><li>Helping to achieve sales and customer satisfaction goals.</li><li>Collaborating with internal teams to ensure smooth operations.</li></ul> <br> Required profile : <p>A money transfer company is looking for customer service representatives in Agadir.</p><br><br><p>Tasks:</p><br><br><p>-Welcome, listen to, and advise customers in the branch.<br>-Identify needs and propose personalized solutions.<br>-Maintain a trusting relationship and ensure customer portfolio loyalty.<br>-Prospect for new customers.<br>-Contribute to customer satisfaction through the quality of service provided.</p><br><br><p>Required skills:</p><br><br><p>-Knowledge of sales and negotiation techniques.<br>-Good oral and written communication skills.<br>-Listening and communication skills.<br>-Customer focus and service orientation.<br>-Team spirit and thoroughness.<br>-Ability to manage priorities and stress.</p><br><br><p>Training and experience:</p><br><br><p>-Bac+2 / Bac+3 in Commerce, Management, Marketing, or equivalent.<br>-1 to 2 years in a similar role (customer relations, sales, commercial service).</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>SUMMARY OF THE ROLE</span></p><br>Reporting to the General Manager, you will be responsible for strengthening Jotun’s market position and competitiveness across the assigned portfolio. You will leverage deep customer, shopper and market insights to identify growth opportunities, drive profitable growth and develop impactful marketing initiatives and innovations that address customer needs. You will work closely with Sales and other key functions to execute the segment and category strategies within agreed budgets. The position is based in Casablanca, Morocco.<p><span>Responsibilities:</span></p><br><ul><li><span>Initiate and implement campaigns, launches, innovations, or similar based on market analysis, competitor monitoring, and customer insight within assigned areas of responsibility.</span></li><li><span>Drive segment, category, brand, product, or solution performance and leverage business potential through projects and processes in cooperation with other functions</span></li><li><span>Ensure the necessary marketing vehicles (products, systems, and marketing material) are in place.</span></li><li><span>Generate marketing deliverables (insight, business case, key selling arguments, and communication package)</span></li><li><span>Drive the Category innovation strategy by identifying consumer insights and preparing Innovation concepts in cooperation with the Innovation Manager.</span></li><li><span>Responsible for growing category and brand with support from the region, local sales, technical, supply chain, and customer network to achieve agreed financial results and market share.</span></li><li><span>Develop and maintain local assortment and identify market needs, closely coordinate with different functions to increase market shares and profitability.</span></li><li><span>Coordinate and assist in devising the strategies, plan, budget, etc., in order to achieve the company’s objectives and targets.</span></li><li><span>Responsible for new product launches and implementations by working closely with local and regional marketing teams in order to drive the success of new innovations.</span></li><li><span>Develop and implement proper pricing and product management strategies by analyzing market information and working closely with the Sales team in order to increase sales and market share in the responsible geographical area.</span></li><li><span>Being able to match Jotun's product portfolio to our target markets, identifying the gaps, and deciding on corrective action or products needed, matching these needs with correct innovations.</span></li></ul><p><span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</span></p><br><p><span>What we look for<br></span></p><br><ul><li><span>At least 7 years of experience in Marketing, with strong exposure to Retail / Trade Marketing, ideally in Paints, FMCG, Construction or a related industry.<br></span></li><li><span>Proven experience in category, product and brand management, preferably within a retail/distributor environment.<br></span></li><li><span>Strong understanding of customer insights, shopper behaviour, market trends and competitor analysis, with the ability to identify growth opportunities.<br></span></li><li><span>Experience in launching products, developing go-to-market strategies, pricing and in-store marketing initiatives in close collaboration with Sales.<br></span></li><li><span>Commercially driven, analytical and hands-on, with strong stakeholder management and a proven ability to deliver growth, market share and profitability.<br></span></li></ul><p><span>What we offer<br></span></p><br><ul><li><span>Competitive compensation and benefits. <br></span></li><li><span>Continuous learning opportunities and training activities through on-the-job training and our in-house learning. <br></span></li><li><span>Career development opportunities across multiple disciplines and geographies. <br></span></li><li><span>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores. <br></span></li><li><span>A supportive and inclusive company culture where you can be your authentic self. <br></span></li><li><span>A focus on having fun together through team buildings and social activities.<br></span></li></ul><p><br><span><b>POSITION INFORMATION</b></span></p><br><p><b>Company:</b></p><br>Jotun Maroc Sarl D Associe Unique<p><br><b>Contract Type:</b></p><br>Regular<p><b>Time Type:</b></p><br>Full time<p><span><b>CLOSING DATE (dd.mm.yyyy):</b></span></p><br>27.10.2026<p><span>WHO WE ARE</span></p><br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.Jotun Maroc, established in 2009, is one of the key markets within the MEIA region. With a sales office and a rapidly growing team, we aim to further strengthen Jotun’s position in Morocco through ambitious market growth plans that focus on innovation, efficiency and profitability.<p>Visit our Career Page to know more about life at Jotun.</p><br><p>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><br><p>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. &nbsp;</p><br><p>If you think that this role is what you could be doing next, apply now!</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>Your tasks:</strong></p><br><br><ul><li>Develop marketing and communication strategies (online and offline) specific to the home appliance sector</li><li>Develop a multi-channel marketing and communication plan: objectives, targets, budget, actions, and timeline</li><li>Lead the brand's digital marketing strategy (social networks, website, e-mailing, online advertising, SEO) and align it with on-the-ground actions</li><li>Manage community management: daily animation of social networks (usage tips, tutorials, new products, promotions, quizzes, contests) according to current posting trends</li><li>Optimize the website and implement e-mailing campaigns to build customer loyalty</li><li>Design advertising campaigns across various channels with communication agencies, and establish partnerships with influencers and bloggers</li><li>Produce communication materials (flyers, brochures, catalogs, product sheets, advertisements), and collaborate with agencies and external service providers (POS displays, roll-ups)</li><li>Coordinate the evolution of the showroom and related activities</li><li>Be present on the ground (showroom, points of sale, distributors, trade shows, and events) to monitor the effective execution of marketing actions, check the conformity of POS displays, gather feedback from customers and the sales network, and report needs</li><li>Organize participation in trade shows and exhibitions, plan new product launch events, coordinate press relations, and maintain a network in the media world</li><li>Maintain ongoing market watch, identify trends, new needs, and consumption patterns</li><li>Analyze the company's product mix elements: brand platform, products, pricing, promotion-communication, sales</li><li>Analyze sales statistics and forecast vs. actual deviations, identify the most profitable segments, propose loyalty or reactivation actions</li><li>Develop new product ranges</li><li>Track KPIs, evaluate campaign effectiveness, and prepare reports for management</li><li>Follow sales administration procedures and dashboards</li><li>Manage the communication operations budget under the authority of management</li></ul> <br> Required profile : <ul><li>Master's degree (Bac+5) in Marketing and Communication</li><li>8 years of experience in 'Product' and 'Brand' marketing and communication, including experience in a communication agency, within a company, as well as significant experience in digital marketing and managing on-the-ground activities</li><li>Expertise in digital and traditional communication strategies</li><li>Proven expertise in digital marketing: SEO, SEA, social advertising, e-mailing, analytics, e-commerce</li><li>Ability to analyze market data and derive relevant strategies</li><li>Very good communication skills in French, both written and spoken, mastery of professional English</li><li>Creativity and intellectual curiosity, analytical and synthesis skills</li><li>Interpersonal skills, ability to maintain a network</li><li>Enjoys field work, customer contact, and active presence with teams and partners</li><li>Ability to organize, work under pressure, and manage multiple projects simultaneously</li><li>Sense of responsibility, autonomy, adaptability, ability to propose solutions</li><li>Passion for the home appliance industry and understanding of consumer expectations in this field</li><li>Availability and mobility for frequent field travel (points of sale, trade shows, events)</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Within our company, specialized in <b>Insurance / Brokerage</b> and located in the heart of <b>Casablanca</b>, an opportunity for a <b>Customer Relations Intern</b> is open to you. This is the ideal time to launch your career in a dynamic and stimulating environment, where your potential will be fully valued.</p><br><br><p>Your role will be to actively contribute to the excellence of our customer service. You will participate in retaining our customers and continuously improving our services, by providing valuable support to the sales team.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Welcoming and providing personalized advice to clients, whether by phone, email, or in person.</li><li>Handling customer requests, complaints, and resolving issues promptly.</li><li>Participating in updating client files and tracking sales actions.</li><li>Contributing to the organization of events or customer communication campaigns.</li><li>Supporting sales representatives in their daily tasks.</li></ul> <br> <br> Required profile : <p>You have completed a <b>3-year degree (Bac +3)</b>, ideally in <b>Insurance</b> or <b>Banking professions</b>.</p><br><br><p>Previous experience of <b>1 to 1 year</b> in a similar role or in customer service will be a valuable asset for quickly understanding the job's challenges.</p><br><br><p>To succeed in this internship, key skills are sought:</p><br><br><ul><li>Excellent interpersonal skills and proven communication ease.</li><li>Active listening skills and a real customer focus.</li><li>Good organization and accuracy in information processing.</li><li>Proficiency in common computer tools (Office Suite).</li><li>Strong motivation and a desire to learn in the insurance sector.</li></ul><p>If this profile matches you and you wish to grow within a recognized organization, don't wait! Apply now by clicking the button "Send my CV to the recruiter".</p><br><br> <br><br> </div>

<p>As we strengthen our presence in the information market, we are looking for a motivated Sales Representative to help us develop our pipeline and support our growth in the Moroccan and African markets. The Sales Development Representative (SDR) will play a key role in our sales process by qualifying leads and conducting prospecting activities to identify new business opportunities.</p><p><strong>Main Responsibilities:</strong></p><ul><li>Deployment of the commercial strategy: Design and implement an action plan aligned with objectives and macro/microeconomic trends.</li><li>Active prospecting: Identify and engage new clients through calls, professional networks, events, and partnerships.</li><li>Needs analysis: Understand local market expectations regarding commercial information and propose adapted solutions.</li><li>Promotion of Business Information solutions: Highlight URBA360 and the Quality Label financial excellence certification as levers for performance and trust.</li><li>Follow-up &amp; Reporting: Ensure objectives are met, negotiate and finalize contracts, ensure customer satisfaction follow-up.</li><li>Competitive intelligence: Analyze competitors' actions to adjust strategy accordingly.</li><li>Digitalization: Master Coface tools (Icon/URBA, Broker Portal, EL Portal, Cofanet, EDM).</li><li>Quality of service: Ensure KPI achievement and optimize the integration of commercial information.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><ul><li><strong>Experience:</strong> 3-5 years in B2B commercial development or business development, with a focus on the Maghreb region market.</li><li><strong>Relationship Skills:</strong> Strong ability to establish and maintain trusting relationships.</li><li><strong>Communication:</strong> Excellent oral and written communication skills, with a keen sense of interpersonal skills.</li><li><strong>Customer Orientation:</strong> Ability to understand customer needs and match them with our solutions.</li><li>Motivation and tenacity, with a proactive and results-oriented mindset.</li><li><strong>Technical Skills:</strong> Proficiency in Excel tools for reporting and analysis.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable&nbsp;prices . We are part of IKEA Al-Homaizi Limited, operating in&nbsp;three countries - Kuwait, Jordan, and MOROCCO.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion &amp;&nbsp;Diversity,&nbsp;All with&nbsp;Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><p><strong>Purpose of the function</strong></p><br><p>To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value.</p><br><p><strong>Purpose of the job</strong></p><br><p>To drive profitable growth in the Services&amp;offices business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA.</p><br><p><strong>Key assignments&nbsp;</strong></p><br><ul><li>Develop the Workplace &amp; Services customer portfolio in line with the IKEA for Business strategy and priorities.</li><li>Build and maintain long-term relationships with companies, office decision-makers, facility managers, service providers and other key stakeholders.</li><li>Identify, qualify and develop new business opportunities and maintain a healthy sales pipeline.</li><li>Understand customer needs, workplace requirements, business challenges, project specifications and buying processes, and translate them into relevant IKEA opportunities.</li><li>Lead customer opportunities from initial contact through needs assessment, solution development, proposals, negotiations and agreement.</li><li>Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to develop and deliver relevant IKEA solutions.</li><li>Grow existing accounts through repeat business, cross-selling and identification of additional workplace or customer needs.</li><li>Manage the sales pipeline and follow up sales, conversion, profitability and agreed IKEA for Business KPIs.</li><li>Build market knowledge by following workplace trends, business developments, competitors and emerging opportunities.</li><li>Share customer and market insights to improve the IKEA for Business offer, customer experience and ways of working.</li></ul><br>Qualifications<br><p><strong>Knowledge</strong></p><br><ul><li>Workplace and services sector, customer landscape and business opportunities.</li><li>B2B sales, Key Account Management and business development.</li><li>Solution selling and translating customer needs into relevant IKEA solutions.</li><li>Good understanding of the value of functionality, form, quality, sustainability and affordability.</li><li>Commercial principles including sales, profitability, pricing and pipeline management.</li><li>Moroccan workplace and services market, including key players, decision-makers and business dynamics.</li></ul><p><strong>Motivation</strong></p><br><ul><li>Passionate about people, business and IKEA.</li><li>Driven by understanding how people and businesses work and creating solutions that add value.</li><li>Energised by building relationships, networks and new business opportunities.</li><li>Motivated by making the IKEA offer relevant, accessible and affordable for business customers.</li><li>Entrepreneurial, proactive and comfortable taking ownership.</li><li>Curious and motivated by learning from customers, workplaces and the market.</li><li>Driven to achieve results in line with IKEA values.</li><li>Enjoys working through collaboration and achieving results without formal authority.</li></ul><p><strong>Capabilities</strong></p><br><ul><li>Understands the customer’s business and puts their needs at the centre.</li><li>Is self-starting and proactive, taking initiative and creating opportunities without waiting for direction.</li><li>Drives profitable growth while balancing customer value and IKEA goals.</li><li>Builds trust and long-term customer relationships.</li><li>Connects customer needs with simple, relevant and affordable IKEA solutions.</li><li>Influences stakeholders and moves opportunities forward without formal authority.</li><li>Connects people, functions and IKEA capabilities around the customer.</li><li>Challenges complexity and finds better ways of working.</li><li>Uses customer and market insights to identify new opportunities.</li><li>Takes ownership, acts with urgency and delivers results.</li></ul><p><strong>Ideal experience &amp; education&nbsp;</strong></p><br><ul><li>Bachelor’s degree or equivalent in Business, Sales, Marketing, Business Administration, Facility Management, or a related field.</li><li>5+ years of relevant B2B sales, Key Account Management or Business Development experience, with significant experience in the Workplace, Office or Services sector.</li><li>Proven experience working with companies, corporate offices, service providers, facility management companies or similar businesses.</li><li>Proven track record in developing customer portfolios, generating new business and managing strategic customer relationships.</li><li>Experience managing complex sales cycles, projects and multiple customer stakeholders.</li><li>Strong understanding of the Moroccan workplace and services market, including key players, decision-makers and business dynamics.</li><li>Proven experience in solution selling, negotiation and pipeline management.</li><li>Strong digital skills and experience using CRM and sales management tools.</li><li>Fluent in French and English.</li><li>Willingness and ability to travel to customers and business locations as required.</li></ul><br>Additional Information<br><p>A few more details for you:</p><br><p>This is a full-time position based in IKEA Zenata . Some travel may be required.</p><br><p>Please send your CV in English and tell us why you would be a good fit for this role.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable&nbsp;prices . We are part of IKEA Al-Homaizi Limited, operating in&nbsp;three countries - Kuwait, Jordan, and MOROCCO.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion &amp;&nbsp;Diversity,&nbsp;All with&nbsp;Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><p><strong>Purpose of the function</strong></p><br><p>To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value.</p><br><p><strong>Purpose of the job</strong></p><br><p>To drive profitable growth in the Hospitality business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA.</p><br><p><strong>Key assignments&nbsp;</strong></p><br><ul><li>Develop the Hospitality customer portfolio in line with the IKEA for Business strategy and priorities.</li><li>Build and maintain long-term relationships with key decision-makers and stakeholders within the Hospitality sector.</li><li>Identify, qualify and develop new business opportunities and maintain a healthy sales pipeline.</li><li>Understand customer needs, business challenges, project requirements and buying processes, and translate them into relevant IKEA opportunities.</li><li>Lead customer opportunities from initial contact through needs assessment, solution development, proposals, negotiations and agreement.</li><li>Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to deliver relevant IKEA solutions.</li><li>Grow existing accounts through repeat business, cross-selling and identification of additional customer needs.</li><li>Manage sales pipeline and follow up sales, conversion, profitability and agreed IKEA for Business KPIs.</li><li>Build market knowledge by following Hospitality trends, customers, competitors and emerging opportunities.</li><li>Share customer and market insights to improve the IKEA for Business offer, customer experience and ways of working.</li></ul><br>Qualifications<br><p><strong>Knowledge</strong></p><br><ul><li>Hospitality sector, customer landscape and business opportunities.</li><li>B2B sales, Key Account Management and business development.</li><li>Solution selling and translating customer needs into IKEA solutions.</li><li>Good understanding of the value of functionality, form, quality, sustainability and affordability.</li><li>Commercial principles including sales, profitability, pricing and pipeline management.</li><li>Moroccan Hospitality market, key players and stakeholder landscape.</li></ul><p><strong>Motivation</strong></p><br><ul><li>Passionate about people, business and IKEA.</li><li>Driven by understanding customers and creating solutions that add value.</li><li>Energised by building relationships, networks and new business opportunities.</li><li>Motivated by making the IKEA offer relevant, accessible and affordable for business customers.</li><li>Entrepreneurial, proactive and comfortable taking ownership.</li><li>Curious and motivated by learning from customers and the market.</li><li>Driven to achieve results in line with IKEA values.</li><li>Enjoys working through collaboration and achieving results without formal authority.</li></ul><p><strong>Capabilities</strong></p><br><ul><li>Understands the customer’s business and puts their needs at the centre.</li><li>Is self-starting and proactive, taking initiative and creating opportunities without waiting for direction.</li><li>Drives profitable growth while balancing customer value and IKEA goals.</li><li>Builds trust and long-term customer relationships.</li><li>Connects customer needs with simple, relevant and affordable IKEA solutions.</li><li>Influences stakeholders and moves opportunities forward without formal authority.</li><li>Connects people, functions and IKEA capabilities around the customer.</li><li>Challenges complexity and finds better ways of working.</li><li>Uses customer and market insights to identify new opportunities.</li><li>Takes ownership, acts with urgency and delivers results.</li></ul><p><strong>Ideal experience &amp; education&nbsp;</strong>​​​​​​​</p><br><ul><li>Bachelor’s degree or equivalent in Business, Sales, Marketing, Hospitality Management, or a related field.</li><li>5+ years of relevant B2B sales, Key Account Management or Business Development experience, with significant experience in the Hospitality sector.</li><li>Proven experience working with hotels, resorts, restaurants, hospitality groups or similar hospitality businesses.</li><li>Proven track record in developing customer portfolios, generating new business and managing strategic customer relationships.</li><li>Experience managing complex sales cycles, projects and multiple customer stakeholders.</li><li>Strong understanding of the Moroccan Hospitality market, including key players, decision-makers and business dynamics.</li><li>Proven experience in solution selling, negotiation and pipeline management.</li><li>Strong digital skills and experience using CRM and sales management tools.</li><li>Fluent in French and English.</li><li>Willingness and ability to travel to customers and business locations as required.</li></ul><br>Additional Information<br><p>A few more details for you:</p><br><p>This is a full-time position based in IKEA Zenata . Some travel may be required.</p><br><p>Please send your CV in English and tell us why you would be a good fit for this role.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Maroc Climate and Security (MCS) – Carrier</strong> operates within a <strong>predominantly cooperative culture</strong>, where people, trust and team spirit shape daily collaboration. The organization relies on a close management approach that supports empowerment, mentorship and collective commitment to meaningful missions. This collaborative foundation is balanced by a <strong>strong performance orientation</strong>, reflected in clear objectives and results-driven practices. It is further complemented by an <strong>innovative dimension</strong> that values initiative, alongside <strong>structured organizational processes</strong> ensuring efficiency, consistency and reliability. </p><br><br> <br> Job : <ul><li>Analyze and process technical requests related to after-sales service.</li><li>Verify installations, equipment, and interventions to ensure they meet technical requirements.</li><li>Diagnose malfunctions and identify the causes of anomalies.</li><li>Control the quality and conformity of the technical solutions implemented.</li><li>Review intervention reports and propose necessary corrective actions.</li><li>Ensure the follow-up of customer technical complaints until their resolution.</li><li>Collaborate with technical and commercial teams and various partners to ensure efficient handling of requests.</li><li>Participate in the continuous improvement of After-Sales processes.</li><li>Prepare technical reports and ensure reporting of incidents and interventions.</li><li>Ensure compliance with applicable procedures, standards, and technical requirements.</li></ul> <br> Required profile : <ul><li>Master's degree (Bac+5) in Industrial Engineering, Mechanical Engineering, Electromechanical Engineering, Energy Engineering, Electrical Engineering, or a similar field.</li><li>Previous experience in after-sales service, maintenance, diagnosis, or technical support is desired.</li><li>Good analytical and technical problem-solving skills.</li><li>Proficiency in reading and analyzing technical documents.</li><li>Good command of French and English.</li><li>Proficiency in computer tools and the Microsoft Office suite.</li><li>Rigor, organization, and attention to detail.</li><li>Good interpersonal skills and ability to work with different stakeholders.</li><li>Team spirit and customer focus.</li></ul> <br><br> </div>

<p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p>RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs &amp; promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li><li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li><li>One (1) year - preferably in Pharmaceuticals</li><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li><li>BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision</li><li>PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change</li><li>SELF Continuously Grow &amp; Develop Contribute Special Expertise</li></ul>

<p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events.</p><p><b>RESPONSIBILITIES</b>:</p><ul><li>Represent Aspen through achieving daily targeted calls to physicians and pharmacists.</li><li>Conducting AVAs &amp; promotional activities</li><li>Achieve sales budget in the designated territory.</li><li>Build sustainable positive relationships with target HCPs and different stakeholders.</li><li>Maintain an updated customer database</li><li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals.</li><li>Monitoring competitors, staying informed about competitors activities in a defined area.</li><li>Organising appointments and meetings with community- and hospital-based healthcare staff</li><li>Introduce ASPEN products in the hospital tender nomenclature</li><li>Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists</li><li>Undertaking relevant field research</li><li>Meeting both the business and scientific needs of healthcare professionals</li><li>Maintaining detailed records</li><li>Attending and organising trade exhibitions, conferences and meetings</li><li>Managing budgets and reviewing sales performance</li><li>Writing reports and other documents</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory)</li><li>Three (0-3) in Medical Representative, Key Account Manager or Similar</li><li>One (1) preferably in Pharmaceuticals</li></ul><p><strong>TECHNICAL SKILLS:</strong></p><ul><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li></ul><p><strong>KEY ATTRIBUTES:</strong></p><ul><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li></ul><p><strong>ASPEN COMPETENCIES:</strong></p><ul><li><strong>BUSINESS</strong><br>Foster Consumer &amp; Customer Commitment<br>Makes Good Decision</li><li><strong>PEOPLE</strong><br>Communicate Effectively<br>Dealing with ambiguity/Embrace change</li><li><strong>SELF</strong><br>Continuously Grow &amp; Develop<br>Contribute Special Expertise</li></ul>

<p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events. RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs &amp; promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p><strong>Desired Candidate Profile</strong></p><p>Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Fairmont Hotels &amp; Resorts</strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.</p><br><p><strong>Fairmont Royal Palm Marrakech</strong></p><br><p>Located on an exceptional estate, in the heart of a century-old olive grove overlooking the Atlas Mountains, the Fairmont Royal Palm Marrakech offers a truly unique setting. Just twenty minutes from the vibrant “Red City,” on the Amizmiz Road, the Fairmont Royal Palm Marrakech features 134 keys spread across suites and villas, three restaurants, a 3,500-sqm spa, as well as a sports center with a 2,000-sqm swimming pool, an 18-hole golf course, and a unique kids club.</p><br><br>Job Description<br><br><p>Under the general guidance of the Director of Sales &amp; Marketing, the position is responsible for the following:</p><br><ul><li><p>Providing leadership and direction to the Sales team, fostering a culture of excellence, accountability, and collaboration.</p><br></li><li><p>Assisting in the development of sales strategies and overseeing the execution of plans and tactics to increase direct revenue across all segments.</p><br></li><li><p>Driving revenue growth by developing existing accounts and identifying new business opportunities.</p><br></li><li><p>Ensuring revenues meet or exceed budgeted targets to maximize profitability.</p><br></li><li><p>Supporting the enhancement of the Resort’s market positioning and overall performance.</p><br></li></ul><br>Qualifications<br><br><ul><li><p>Previous experience in sales</p><br></li><li><p>A university degree in a related field is preferred</p><br></li><li><p>Excellent written and verbal communication skills required</p><br></li><li><p>Strong interpersonal and problem-solving skills</p><br></li><li><p>Highly responsible and reliable</p><br></li><li><p>Ability to focus on guest needs while remaining calm and courteous at all times</p><br></li></ul><br>Additional Information<br><br><p><strong>Employee Benefits: </strong><br>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, <strong>discounted stays across Fairmont &amp; Raffles properties</strong>, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.&nbsp;</p><br><p><strong>Our Values</strong></p><br><p>Respect:<br>We value the needs, ideas and individuality of others.&nbsp;We treat everyone with fairness and dignity.&nbsp;</p><br><p>Excellence:<br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.​</p><br><p>Belonging:<br>We celebrate our differences.&nbsp;We support each other and&nbsp;we always stand together.​</p><br><p>Empowerment:<br>We have authority to take initiative and anticipate moments that&nbsp;create unforgettable experiences.&nbsp;​</p><br><p>Integrity:<br>We build trust through mutual respect and being authentic.​</p><br><p><strong>Diversity &amp; Inclusion</strong></p><br><p>Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Credit &amp; Collection Analyst<br><br><b>Job Description:</b><p><span><b>About Us</b></span></p><br><br><p><span>We are a dynamic and growing organization committed to delivering excellence in financial services and risk management. Our team plays a critical role in supporting sustainable business growth through sound credit decisions, effective receivables management, and strong collaboration with commercial teams. We foster an environment where analytical thinking, accuracy, and continuous improvement are key.</span></p><br><br><p><span>As part of our company’s growth, <b>Arrow Component </b>is strengthening its teams and is looking for a <b>Credit Analyst</b>.</span></p><br><br><p><span><b>About the Role</b></span></p><br><br><p><span>As a <b>Credit Analyst</b>, you will be responsible for evaluating customer creditworthiness, managing credit exposure, and supporting effective credit and collection processes</span></p><br><br><p><span><b>Key Responsibilities include:</b></span></p><br><br><ul><li><span>Review and analyze credit information for new and existing customer accounts to assess financial health and recommend appropriate credit limits.</span></li><li><span>Conduct detailed credit analysis to identify risks and opportunities, including accounts eligible for credit line increases and accounts requiring closer monitoring.</span></li><li><span>Assess and report on customer risk, providing recommendations on risk mitigation strategies and alternative financing solutions.</span></li><li><span>Manage aspects of <b>credit and collection</b>, ensuring timely follow-up on outstanding receivables.</span></li><li><span>Exercise credit authority for larger accounts where applicable.</span></li><li><span>Develop, maintain, and enhance internal credit tools such as risk models, projection models, and customer credit scoring systems.</span></li><li><span>Review and resolve customer credit issues, working closely with Sales and internal stakeholders.</span></li><li><span>Review and release pending sales orders in line with credit policies.</span></li><li><span>Coordinate communication with customers and internal teams regarding credit matters.</span></li><li><span>Support onboarding of new Sales and Operations employees by explaining Financial Services processes, policies, and procedures.</span></li><li><span>Contribute to<b> (accounts receivable management)</b> activities where needed.</span></li></ul><br><p><span><b>Who Are We Looking For?</b></span></p><br><br><p><span>We are looking for a detail-oriented and analytical professional with strong financial acumen and a proactive approach to credit risk and collections.</span></p><br><br><p><span><b>Qualifications &amp; Skills:</b></span></p><br><br><ul><li><span><span>Fluent Communication skills in </span><b><span>English</span></b></span></li><li><span><b><span>2 to 4 years of experience</span></b><span> in credit analysis, credit management, or accounts receivable.</span></span></li><li><span><span>Degree in Finance, Accounting, Economics, or a related field (preferred).</span></span></li><li><span><span>Solid understanding of credit risk assessment and financial analysis.</span></span></li><li><span><span>Experience working with ERP systems such as Oracle, SAP, or similar ERP tools.</span></span></li><li><span><span>Familiarity with credit management practices is a strong plus.</span></span></li><li><span><span>Ability to analyze complex data and make sound credit decisions.</span></span></li><li><span><span>Strong problem-solving skills and attention to detail.</span></span></li><li><span><span>Good communication skills with the ability to collaborate effectively with Sales and other departments.</span></span></li><li><span><span>Ability to manage multiple priorities in a fast-paced environment.</span></span></li></ul><br><p><span><b>What’s in It for You?</b></span></p><br><br><ul><li><span><span>Opportunity to work in a </span><b><span>key finance role</span></b><span> with direct impact on business performance and risk management.</span></span></li><li><span><span>Exposure to </span><b><span>credit strategy, financial analysis, and receivables management</span></b><span>.</span></span></li><li><span><span>A collaborative and international work environment.</span></span></li><li><span><span>Professional development and growth opportunities within finance and credit management.</span></span></li><li><span><span>Competitive compensation and benefits package.</span></span><br>#LI-FR2<br></li></ul><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Accounting/Finance<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>G</strong><strong>roupe Smeia</strong> operates within a <strong>well-balanced culture</strong>, with innovation forming the core of its approach through creativity, experimentation, and the encouragement of initiative. This dynamic is supported by a strong collaborative dimension, emphasizing trust, accountability, and high-quality human relationships. The company also relies on structured processes to ensure efficiency, reliability, and consistency, while maintaining a clear focus on performance and results. Together, these elements create a versatile culture that blends agility, teamwork, operational discipline, and performance orientation. </p><br><br> <br> Job : <p>Reporting to the Head of After-Sales and Spare Parts Department, the main responsibilities are:</p><br><br><p>- Ensure customer satisfaction through high-quality technical after-sales service in line with Manufacturer standards.<br>- In collaboration with the Head of After-Sales and Spare Parts Department, ensure the application of service sales standards for customer satisfaction and to achieve set goals for productivity and performance.<br>- Act as the interface with the manufacturer's technical teams for technical support requests from the Team Leader.<br>- Ensure the availability of all equipment and special tools needed for vehicle repairs.<br>- Monitor operations related to quality actions.<br>- Collaborate with the Head of the Technical Training Section for Body and Paint training.<br>- Ensure the training of technicians.</p><br><br> <br> Required profile : <p>Are you passionate about the automotive sector with previous experience in a similar role? Don't hesitate to join us.</p><br><br> <br><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Company Description: An iconic landmark of the Moroccan capital, the Sofitel Rabat Jardin des Roses embodies French elegance enhanced by the Moroccan art of living. Nestled in the heart of 8 hectares of lush gardens, the hotel offers an inspiring environment where hospitality, culture, and excellence converge. Featuring recently renovated rooms and suites, several restaurants with diverse culinary experiences, an exceptional spa with a heated indoor pool, sports facilities, and prestigious event spaces, the Sofitel Rabat Jardin des Roses welcomes a discerning international clientele, both leisure and corporate. Joining the Sofitel Rabat Jardin des Roses means becoming part of a family where a passion for service, refined relationships, and a strong team spirit shape every experience. Guided by the values ​​of the Accor group, our establishment values ​​talent, encourages professional development and cultivates an inspiring, multicultural and deeply human work environment.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Our establishment, renowned for its timeless elegance, personalized service, and exquisitely refined customer experience, is seeking a Sales Director who embodies excellence and elevates our vision to the next level. We are looking for an inspiring leader with a strong appreciation for luxury, capable of developing ambitious strategies and forging exclusive partnerships in an environment where every detail matters.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your responsibilities</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design and manage the overall commercial strategy in order to strengthen the hotel's premium positioning.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop strategic segments: High-end corporate, MICE, Luxury leisure, international markets.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify new growth opportunities and create exclusive offers tailored to a demanding clientele.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Building and maintaining privileged relationships with key players in the sector: luxury travel agencies, multinationals, embassies, high-end event organizers...</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Represent the hotel at international trade shows, VIP events and high-visibility promotional activities.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise and inspire the sales team (Sales, Events, Reservations) by establishing a culture of excellence, innovation and performance.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor key indicators and propose pricing strategies in collaboration with the Revenue Manager.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Working in synergy with the Marketing department to strengthen brand image and ensure an elegant and coherent digital presence.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To guarantee an impeccable customer experience, in accordance with the highest standards of luxury hospitality.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer service orientation - Relational elegance - Team spirit - Customer passion - Rigor - Adaptability - Attention to detail - Dynamism - Professionalism - Communication - Heartist spirit - Operational excellence</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Higher education (Bac+5) in business, hotel management or equivalent.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in a similar role within a luxury hotel or international hotel group.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perfect mastery of sales and negotiation techniques in the world of luxury.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Natural leadership, strategic vision and a keen sense of performance.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent interpersonal skills, sense of protocol and professional elegance.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Fluency in French and English; a third language is a distinct asset.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In-depth knowledge of international markets and the expectations of a premium clientele.</font></font></li></ul>

<p>The Design Firms Solutions Consultant role is about value-creation on opportunities with our customers (design firms, contractors and End-Users), design solutions that deliver differentiated value, support the business case behind every proposal, and grow into a trusted advisor for our key accounts. This is a consultative, customer-facing role at the intersection of technology, business strategy, and sales ideal for someone who wants to move beyond product expertise into shaping how customers run their operations. You will work closely with Sales, System Architects, Project Teams, and the wider Value Chain (EPC and System Integrator partners) to turn customer challenges into quantified, fundable transformation roadmaps. The targeted segments for this role are Water and Wastewater, Mining, Transportation, Datacenters and Smart Buildings</p><h4>What You'll Do</h4><ul><li>Use your expertise in customer processes and apply Schneider Electric technology to solve real operational problems, building a convincing, quantified business case for change.</li><li>Partner with Sales to define the account solution approach and co-build a customer transformation roadmap.</li><li>Support Partners and System integrators in shaping the value proposition and technical offers for targeted opportunities, including conceptual design of differentiated, complex solutions.</li><li>Orchestrate Proof of Value / Proof of Concept engagements with customers.</li><li>Identify and generate new business opportunities within existing and prospective accounts.</li><li>Following deployment, support Sales in tracking outcomes and discussing measured impact with the customer.</li></ul><h4>Who You'll Work With</h4><ul><li>End-Users: senior leaders, and operational managers.</li><li>Sales teams and Key Account Managers</li><li>System Architects and Project Tendering Teams.</li><li>Value Chain partners: EPCs, Partners and Systems Integrators.</li><li>Industry associations, independent industry experts, and technology partners.</li></ul><h4>What We're Looking For</h4><h5>Core Competencies</h5><ul><li>Strong understanding of customer systems and ecosystems, and the ability to translate that understanding into how customers run their business processes and applications in at least two of the following targeted segments: Water and Wastewater, Mining, Transportation, Datacenters and Smart Buildings</li><li>At least ten years experience with design firms to design a clear blueprint for a solution and a credible strategy for building and deploying it.</li><li>Confidence engaging customers in business-value conversations not just technical ones including presenting and defending a roadmap.</li><li>Ability to lead internal teams and stakeholders to deliver new solutions and support strategic priorities.</li></ul><h5>Profile &amp; Personal Attributes</h5><ul><li>Excellent external communication skills, with high customer empathy</li><li>Excellent French and English language</li><li>Strong technical credibility and an established professional reputation within Design Firms Community</li><li>Strong technical understanding of country standards and regulations</li><li>Strong connection base with major Design Firms and EPC s</li><li>Business acumen and strategic thinking comfortable moving between technical detail and executive-level business cases.</li><li>Passionate, resilient, and self-driven; comfortable operating with a degree of ambiguity in a consultative, opportunity-generating role.</li></ul><h4>What's in it for me?</h4><ul><li>Meaningful work where your expertise directly impacts customer success and business results</li><li>Access to innovative technology solutions and comprehensive training resources</li><li>Autonomy to manage your territory and shape your approach to achieving goals</li><li>Collaborative culture that values professional growth and continuous learning</li><li>Bring your sales talent to a team that's ready to support your success apply today!</li></ul><p>Rewards designed for you Our Total Rewards is our way of saying: We see you and we value you. It s more than just pay and benefits it s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we're here for what matters most to you. Discover more at our Career Page. * Country-specific programs and initiatives may be available.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><h4>What We're Looking For</h4><h5>Core Competencies</h5><ul><li>Strong understanding of customer systems and ecosystems, and the ability to translate that understanding into how customers run their business processes and applications in at least two of the following targeted segments: Water and Wastewater, Mining, Transportation, Datacenters and Smart Buildings</li><li>At least ten years experience with design firms to design a clear blueprint for a solution and a credible strategy for building and deploying it.</li><li>Confidence engaging customers in business-value conversations not just technical ones including presenting and defending a roadmap.</li><li>Ability to lead internal teams and stakeholders to deliver new solutions and support strategic priorities.</li></ul><h5>Profile &amp; Personal Attributes</h5><ul><li>Excellent external communication skills, with high customer empathy</li><li>Excellent French and English language</li><li>Strong technical credibility and an established professional reputation within Design Firms Community</li><li>Strong technical understanding of country standards and regulations</li><li>Strong connection base with major Design Firms and EPC s</li><li>Business acumen and strategic thinking comfortable moving between technical detail and executive-level business cases.</li><li>Passionate, resilient, and self-driven; comfortable operating with a degree of ambiguity in a consultative, opportunity-generating role.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Contract Manager defines and drives the contractual strategy to sustainably protect Expleo s interests while supporting its business priorities. Oversees the entire contract lifecycle, from strategic bids to execution and contractual changes, ensuring compliance, risk control, economic performance, and alignment with Group objectives. The candidate secures complex deals, improves project performance and profitability, strengthens contractual discipline within Sales &amp; Delivery teams, and contributes to the structuring of the Group s contractual and operational framework. Acting as a true Business Partner, he/she builds trust with internal and external stakeholders and creates a robust, secure, and value-generating contractual environment: Building trust through Contract Excellence. Responsibilities Contract Management Leadership Lead the operational deployment of Contract Management in GERMANY and ensure a robust framework covering the entire lifecycle: Bid Contract Delivery Change. Intervene on strategic bids based on defined criteria (value, risk, business stakes) and ensure contractual compliance throughout the process. Oversee contractual performance during Delivery and ensure proper application of the contractual framework by operational teams. Bid Phase (Pre-signature) Contribute to bid preparation in close coordination with Sales, Delivery, Finance, and Legal teams. Ensure coverage of minimum Contract Management requirements: Clearly defined scope and assumptions, Identified and assessed risks, Robust pricing plan, Defined change mechanisms, Secured acceptance criteria and payment terms. Verify margin calculation (Project Margin) and alignment with OBU/IBU references. Ensure identification and re-approval of contractual deviations. Participate in Bid Reviews for high-value or high-risk opportunities. Contract Phase (Signature &amp; Transition) Ensure Contract Management requirements are correctly integrated into the final contract and reflect the parties commitments. Organize and lead a clear and complete Contract Delivery transition: Conversion of contractual obligations into operational actions, Allocation of responsibilities, Definition and sharing of contractual governance. Delivery Phase (Post-signature) Ensure contract compliance by all internal and external stakeholders. Oversee compliance with obligations, deliverables, acceptances, and KPIs. Drive change management and decision gates to avoid unbilled work and secure economic performance. Contribute to profitability improvement: Margin protection, Reduction of non-billable work, Participate in Project Reviews (top accounts, critical projects). Identify contractual opportunities, risks, and continuous improvement levers. Change &amp; Closure Phase Lead and document contractual changes: amendments, claims, renewals, scope extensions. Contribute to lessons learned, knowledge capitalization, and dissemination of best practices (REX). Essential skills Cross-functional Leadership Ability to influence without direct hierarchical authority. Excellent synthesis skills. English and German Fluent Language Skills Experience Capacity to challenge teams to strengthen contractual discipline. Business Partnering Strong business orientation and understanding of commercial and operational challenges. Ability to build trust-based relationships with Sales, Delivery, and clients. Solution-oriented mindset: securing while enabling business. Ease in interactions with clients, partners, lawyers, and internal teams. Ability to balance protection of interests with business fluidity. Analytical Mindset &amp; Rigor Highly structured contractual approach. Precision, discipline, ability to standardize practices. Technical Skills (Hard Skills) Advanced Contract Lifecycle Expertise Full mastery of the Bid Contract Delivery Change lifecycle. Ability to structure complex bids, analyze risks, challenge assumptions, and secure margins. Contract Analysis &amp; Risk Management In-depth review of complex contracts (MSA, SOW, Framework Agreements). Identification and assessment of commercial, operational, financial, and legal risks. Mastery of contractual mechanisms: change management, decision gates, claims, KPIs, milestones. Economic Performance Management Strong knowledge of pricing models and project profitability. Cash-in monitoring, control of non-billable work, margin optimization. Good understanding of Project Management Good understanding of Delivery methodologies. Strong coordination with Sales, PMO, Delivery, Finance, and Legal. Proficiency with contract and project management tools: Salesforce, Power BI, project tracking tools.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>English and German Fluent Language Skills Experience Capacity to challenge teams to strengthen contractual discipline. Business Partnering Strong business orientation and understanding of commercial and operational challenges. Ability to build trust-based relationships with Sales, Delivery, and clients. Solution-oriented mindset: securing while enabling business. Ease in interactions with clients, partners, lawyers, and internal teams. Ability to balance protection of interests with business fluidity. Analytical Mindset &amp; Rigor Highly structured contractual approach. Precision, discipline, ability to standardize practices. Technical Skills (Hard Skills) Advanced Contract Lifecycle Expertise Full mastery of the Bid Contract Delivery Change lifecycle. Ability to structure complex bids, analyze risks, challenge assumptions, and secure margins. Contract Analysis &amp; Risk Management In-depth review of complex contracts (MSA, SOW, Framework Agreements). Identification and assessment of commercial, operational, financial, and legal risks. Mastery of contractual mechanisms: change management, decision gates, claims, KPIs, milestones. Economic Performance Management Strong knowledge of pricing models and project profitability. Cash-in monitoring, control of non-billable work, margin optimization. Good understanding of Project Management Good understanding of Delivery methodologies. Strong coordination with Sales, PMO, Delivery, Finance, and Legal. Proficiency with contract and project management tools: Salesforce, Power BI, project tracking tools.</p><p></p></section>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join a dynamic team in a human-sized atmosphere at our Casablanca office.</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Missions:</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitoring of contracts and purchase orders</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Billing for services</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Validation of subcontractor invoices</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">&nbsp;Billing dispute management</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Justification of outstanding invoices to the management control department.</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Profile:</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At least one year of experience in sales administration</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in Excel and the entire invoicing cycle</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication skills in French, both spoken and written.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At least one year of experience in sales administration; proficiency in Excel and the entire invoicing cycle; excellent communication skills in French, both spoken and written.</font></font></p>

<p>Managing the Order-to-Invoice process, Communicating with customers and suppliers, providing after-sales support (primarily via email, occasionally by phone or chat), Order management and backlog monitoring, Handling and responding to customer requests and backlog changes, Coordinating with internal departments such as Sales and Logistics, Ensuring On-Time Delivery in line with customer and company targets, Driving customer satisfaction and process efficiency.</p><p><strong>Desired Candidate Profile</strong></p><p>Proficiency in English Solid knowledge of Microsoft Office , especially Excel (intermediate to advanced), Previous experience in Customer Service , Excellent communication and coordination skills, A customer-focused mindset, Strong team player.</p>

<p>The Telemarketer's main mission is to conduct remote sales, file qualification, prospecting, surveys, order taking, appointment setting, market research, etc., by making or receiving calls with customers or prospects.</p><p><br></p><p>Before taking on his mission, he receives comprehensive training to prepare him for the responsibilities he will be given.</p><p><br></p><p>#MA</p><p><br></p><p><b>Desired profile</b></p><p>&nbsp;</p><p><br></p><p>Perfect command of the French language, with good fluency in both spoken and written French.</p><p>Sales techniques and arguments</p><p>Good active listening skills</p><p>Mastery of telephone marketing techniques</p><p>Excellent customer approach and strong ability to persuade.</p><p>Ability to manage stress</p><p><b><br></b></p><p><b>Experience required</b></p><p>&nbsp;</p><p><br></p><p>Experience in telemarketing is desirable</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>