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<h2 class="h5">Job description</h2>
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Job : <p><strong>Field Sales Representative / Sales Representative - Medical Devices</strong></p><br><br><p>LONGEVITEK is recruiting an experienced Field Sales Representative in medical devices to develop its portfolio of doctors, clinics, hospitals, and medical centers in Morocco. A minimum of 3 to 5 years of experience in selling medical devices or medical equipment is required. The position is based in Casablanca with regular travel in the field.</p><br><br><p>Reporting to the sales management, your mission will be to promote the medical devices and solutions distributed by LONGEVITEK to healthcare professionals.</p><br><br><p>The position requires an active presence in the field, a good understanding of the medical sector, the ability to explain technical equipment, and the aptitude to build a trusting relationship with doctors, clinic managers, buyers, and decision-makers in the health sector.</p><br><br><p>Main Missions</p><br><br><p>You will be responsible for:</p><br><br><p>* Prospecting new clients: doctors, private clinics, medical practices, specialized centers, hospitals, and healthcare facilities.<br>* Presenting the medical devices and solutions offered by LONGEVITEK professionally, clearly, and in compliance.<br>* Organizing regular field visits with healthcare professionals.<br>* Conducting product demonstrations, in coordination with the technical or medical team if necessary.<br>* Identifying the needs of doctors and healthcare facilities to offer suitable solutions.<br>* Developing and retaining a client portfolio.<br>* Ensuring follow-up of prospects, quotes, commercial follow-ups, and orders.<br>* Participating in the organization of training, presentations, medical events, workshops, and conferences.<br>* Reporting field information: client needs, objections, competition, opportunities, and market trends.<br>* Achieving sales objectives set by management.<br>* Representing the LONGEVITEK brand with seriousness, rigor, and professionalism.</p><br><br> <br> Required profile : <p>We are looking for a serious, autonomous, and results-oriented field profile with real experience in the medical sector.</p><br><br><p>The candidate must have:</p><br><br><p>* <strong>A minimum of 3 to 5 years of experience in selling medical devices, medical equipment, or medical technologies.</strong><br>* Good knowledge of the health sector in Morocco.<br>* Proven experience in visiting doctors, clinics, medical practices, or hospitals.<br>* Ability to understand and present technical medical equipment.<br>* Good communication skills with healthcare professionals.<br>* Good negotiation and sales follow-up skills.<br>* Excellent presentation and professional demeanor.<br>* Good command of French and Arabic.<br>* Proficiency in basic office tools: email, Excel, CRM, or sales reporting.<br>* A B driving license. Field mobility is essential.</p><br><br><p>Experience in promoting medical devices is essential; the candidate must have a real ability to sell or promote medical devices and technical equipment.</p><br><br><p>Skills Required</p><br><br><p>* Field sales prospecting.<br>* B2B sales in the medical sector.<br>* Presentation and demonstration of medical devices.<br>* Client portfolio management.<br>* Sales negotiation.<br>* Follow-up of quotes, reminders, and orders.<br>* Regular reporting to management.<br>* Good understanding of decision-making processes in clinics, medical practices, and healthcare facilities.</p><br><br><p>Personal Qualities</p><br><br><p>* Seriousness and rigor.<br>* Autonomy in the field.<br>* Good listening skills.<br>* Ability to persuade without excessive talk.<br>* Professional presentation.<br>* Sense of organization.<br>* Perseverance.<br>* Respect for medical ethics and confidentiality.<br>* Ability to build a trusting relationship with healthcare professionals.</p><br><br> <br><br> </div>
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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <p>Logistics Agent: Receiving, storing, preparing orders, internal and external flows.</p><br><br><ul><li>Project contract</li><li>Nouaceur - Casablanca (Transport provided)</li><li>Immediate availability</li><li>Salary: 4,000 DH Net</li></ul> <br> <br> Required profile : <ul><li>Diploma: High School Diploma / Bac+2 (Specialized Technician or University equivalent)</li><li>Experience: 1 to 2 years in an industrial environment</li><li>Available immediately</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.<br>Additional Requirements<br>• Applicants must have the legal right to work in Morocco.<br>• Fluent in English, Arabic, and French.<br>CORE WORK ACTIVITIES<br>Managing the Human Resources Strategy<br>• Executes and follows-up on engagement survey related activities.<br>• Champions and builds the talent management ranks in support of property and region diversity strategy.<br>• Translates business priorities into property Human Resources strategies, plans and actions<br>• Implements and sustains Human Resources initiatives at the property.<br>• Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.<br>• Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.<br>• Creates value through proactive approaches that will affect performance outcome or control cost.<br>• Monitors effective use of myHR by property managers and employees.<br>• Leads and participates in succession management and workforce planning.<br>• Responsible for Human Resources strategy and execution.<br>• Serves as key change manager for initiatives that have high employee impact.<br>• Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.<br>• Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate.<br>Managing Staffing and Recruitment Process<br>• Analyzes open positions to balance the development of existing talent and business needs.<br>• Serves as coach and expert facilitator of the selection and interviewing process.<br>• Surfaces opportunities in work processes and staffing optimization.<br>• Makes staffing decisions to manage the talent cadre and pipeline at the property.<br>• Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.<br>• Monitors sourcing process and outcomes of staffing process.<br>• Ensures managers are competent in assessing and evaluating hourly staff.<br>Managing Employee Compensation Strategy<br>• Remains current and knowledgeable in the internal and external compensation and work competitive environments.<br>• Leads the planning of the hourly employee total compensation strategy.<br>• Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.<br>• Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.<br>• Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.<br>Managing Staff Development Activities<br>• Ensures completion of the duties and responsibilities of the properties’ Human Resources staff members, as outlined in applicable job description(s).<br>• Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.<br>• Serves as resource to property Human Resources staff on employee relations questions and issues.<br>• Continually reinforces positive employee relations concepts.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><strong>Join Yazaki. Connect to the future. </strong></p><br> <p><strong>Country</strong>: Morocco (MA) <br><strong>City</strong>: Meknes<br><strong>Worksite / Location</strong>: Meknes Plant 1 </p><br> <p><strong>Job Function</strong>: EDS_Manufacturing <br><strong>Job Discipline</strong>: <br><strong>Job Family</strong>: Production (PL)</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a Production Specialist L1 in our plant in Meknes .</p><br><p><strong><span>Tasks & Attributions :</span></strong></p><br>
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<li>Analyze the Master Production Schedule (MPS) and adjust production capacity according to customer demand.</li>
<li>Monitor daily production performance and implement corrective actions when needed.</li>
<li>Prepare manpower and hiring plans based on production requirements.</li>
<li>Analyze absenteeism and support actions to maintain workforce availability.</li>
<li>Ensure compliance with Quality, EHS, PPE, and 5S standards.</li>
<li>Monitor internal defects and support corrective and preventive actions.</li>
<li>Participate in customer complaint analysis and continuous improvement initiatives.</li>
<li>Support and coach Section Leaders to achieve production targets.</li>
<li>Monitor WIP and scrap performance to achieve plant objectives.</li>
<li>Follow up on ProdMon Usage Performance Levels (1–4) to ensure 100% system utilization.</li>
<li>Drive continuous improvement initiatives to enhance productivity and operational efficiency.</li>
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<p><strong><span>Qualifications :</span></strong></p><br>
<ul>
<li>State Engineering Degree or Master's Degree (Bachelor's +5 / Bac+5) in one of the following fields: <ul>
<li>Computer Science</li>
<li>Electrical Engineering</li>
<li>Mechanical Engineering </li>
</ul>
</li>
</ul> <ul>
<li>Strong analytical, synthesis, and reporting skills.</li>
<li>Proficiency in Microsoft Office tools, particularly Excel and PowerPoint.</li>
<li>Languages: Fluent in both French and English.</li>
</ul>
<p>At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. </p><br> <p>We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! </p><br> <p>Ps. Didn't find what you are looking for?<br> Take a look at our careers page! Be careful though, you might find your next dream job. </p><br>
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<p>Job Description Ing nieur en g nie industriel, charg de piloter et d ployer la d marche d'am lioration continue au sein des UAP. Le poste consiste animer des ateliers d'am lioration (Kaizen, r solution de probl mes), accompagner les quipes dans l'optimisation des processus et contribuer l'am lioration de la performance en termes de qualit , co ts et d lais. Il inclut galement la formation des collaborateurs aux principes du Lean Manufacturing, le coaching de futurs Green Belts et le d ploiement d'outils digitaux de pilotage de la performance.</p><p><strong>Desired Candidate Profile</strong></p><p>Ing nieur de formation en g nie industriel ou quivalent, disposant d'une bonne ma trise des concepts du Lean Manufacturing et des m thodes d'am lioration continue. Capable d'animer des groupes de travail, de conduire des projets de transformation et d'accompagner le changement dans un contexte transversal. Dot de solides comp tences en communication, p dagogie et gestion de projet, avec une app tence pour la digitalisation des processus et l'excellence op rationnelle.</p><ul><li>Certifi GB</li><li>Certifi s BB ou parcours de certification est un atout</li><li>Familiaris avec outils digitaux et la programmation (analyse de donn es, automatisation, outils de reporting).</li></ul>
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<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p>
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<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 2 years experience in the housekeeping or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
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<p> <strong>Managing Housekeeping Operations and Budgets</strong> </p>
<p> Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.</p>
<p> Inspects guestrooms on a daily basis.</p>
<p> Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.</p>
<p> Inventories stock to verify adequate supplies.</p>
<p> Supports and supervises an effective inspection program for all guestrooms and public space.</p>
<p> Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</p>
<p> Verifies all employees have proper supplies, equipment and uniforms.</p>
<p> Communicates areas that need attention to staff and follows up to verify understanding.</p>
<p> Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.</p>
<p> Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p>
<p> </p>
<p> <strong>Conducting Human Resources Activities</strong> </p>
<p> Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.</p>
<p> Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.</p>
<p> Schedules employees to business demands and for tracks employee time and attendance.</p>
<p> Verifies employees understand expectations and parameters.</p>
<p> Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.</p>
<p> Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.</p>
<p> Observes service behaviors of employees and provides feedback to individuals.</p>
<p> Verifies employee recognition is taking place on all shifts.</p>
<p> Participates in an on-going employee recognition program.</p>
<p> Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Participates in employee progressive discipline procedures.</p>
<p> Celebrates successes and publicly recognizes the contributions of team members.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Sets a positive example for guest relations.</p>
<p> Understands the brand's service culture.</p>
<p> Participates in the development and implementation of corrective action plans to improve guest satisfaction.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p>
<p> Responds to and handles guest problems and complaints.</p>
<p> Strives to improve service performance.</p>
<p> </p>
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<p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>
<b>OUR STORY</b><br>At STMicroelectronics, we believe in the power of technology to drive innovation and make a positive impact on people, businesses, and society. As a global semiconductor company, our advanced technologies and chips form the hidden foundation of the world we live in today.<br>When you join ST, you will be part of a global business with more than 115 nationalities, present in 40 countries, and comprising over 50,000 diverse and dedicated creators and makers of technology around the world.<br>Developing technologies takes more than talent: it takes amazing people who understand collaboration and respect. People with passion and the desire to disrupt the status quo, drive innovation, and unlock their own potential.<br>Embark on a journey with us, where you can innovate for a future that we want to make smarter and greener, in a responsible and sustainable way. Our technology starts with you.<br>YOUR ROLE<br>Manage local MRB (Material Review Board) activities for Power and Discrete (P&D) products from APMS group. Drive the manufacturing operations to ensure P&D products are realized with the correct standards, specifications, product quality, on time delivery and with optimum cost. Reports the MRB KPI.<br>* Organize and lead committees reviewing non-conforming materials providing expertise on products to support on time delivery<br> * Review with different teams to continuously improve the quality, yield and cycle time to improve the process<br> * Support P&D products and/or process engineering activities and ensure strategy consistency<br> * MRB top detractors & electrical data analysis and regular reporting, drive the improvement<br> * Continuously align with the STS Back-End engineering team on the methodology, identified MRB lots concerns and problem solving solutions (TPAK, T2PAK,..)<br>YOUR SKILLS & EXPERIENCES<br>* Engineer / Master degree in Electronic Technology or similar majors<br> * 2 years above experience in Semiconductor manufacturing, testing development or Quality<br> * Good knowledge of manufacturing flows and knowledge of semiconductor products (SiC, IGBT, Power MOS, Diodes, Power packages & modules, )<br> * Familiar with quality tools (8D, FMEA, SPC, .) and good quality mindset<br> * Fluent in english (spoken & written)<br>ST is proud to be one of the 17 companies certified as a 2025 Global Top Employer and the first and only semiconductor company to achieve this distinction. ST was recognized in this ranking thanks to its continuous improvement approach and stands out particularly in the areas of ethics & integrity, purpose & values, organization & change, business strategy, and performance.<br>At ST, we endeavor to foster a diverse and inclusive workplace, and we do not tolerate discrimination. We aim to recruit and retain a diverse workforce that reflects the societies around us. We strive for equity in career development, career opportunities, and equal remuneration. We encourage candidates who may not meet every single requirement to apply, as we appreciate diverse perspectives and provide opportunities for growth and learning. Diversity, equity, and inclusion (DEI) is woven into our company culture.<br>
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<br> Company culture : <p><strong>Maroc Climate and Security (MCS) – Carrier</strong> operates within a <strong>predominantly cooperative culture</strong>, where people, trust and team spirit shape daily collaboration. The organization relies on a close management approach that supports empowerment, mentorship and collective commitment to meaningful missions. This collaborative foundation is balanced by a <strong>strong performance orientation</strong>, reflected in clear objectives and results-driven practices. It is further complemented by an <strong>innovative dimension</strong> that values initiative, alongside <strong>structured organizational processes</strong> ensuring efficiency, consistency and reliability.
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<br> Job : <p>MCS is currently recruiting Commercial Assistants for Call Reception.</p><br><br><p>Your main mission will be:<br>• Receiving telephone calls from clients and employees of the company (French market) B2B and B2C<br>• In-depth and targeted analysis of customer needs<br>• Routing calls to the correct contact person using internal tools<br>• Sending emails to take messages<br>• Sending requested documents<br>• Projecting a positive image of the represented company.</p><br><br> <br> <br> Required profile : <p>Required skills and experience:</p><br><br><ul><li>Associate's or Bachelor's degree</li><li>2 years of experience in a call center, specifically in call reception, is mandatory.</li><li>Very good command of French, both written and spoken, good speaking ability</li><li>Good listening and service skills, comfortable on the phone</li><li>Excellent ability to absorb information</li><li>Proficiency in office software (Word, Excel, PowerPoint...) would be a plus</li></ul><p><br>Personal qualities:</p><br><br><ul><li>Team spirit and willingness to share best practices</li><li>Commitment to continuous improvement</li></ul><p>Your personal commitment and proactivity will be assets for success in this role</p><br><br><p>Office hours + Weekend OFF</p><br><br> <br><br> </div>
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Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
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<br> Job : <p>As part of the development of our business unit <strong>Supeco</strong>, we are recruiting <strong>HR Supervisors in Tangier.</strong></p><br><br> <p><strong>Main Mission:</strong></p><br><br> <p>Deploy and execute operational HR activities in the stores within its scope (personnel administration, recruitment, discipline, and workforce monitoring), in accordance with the procedures and guidelines defined by the Regional HR Manager.</p><br><br> <p><strong>Missions & Responsibilities:</strong></p><br><br> <ul> <li>Manage store personnel administration.</li> <li>Ensure the recruitment of store profiles.</li> <li>Monitor absences, holidays, timekeeping, and probationary periods.</li> <li>Participate in the management of disciplinary procedures.</li> <li>Support store managers on HR topics.</li> <li>Produce HR reports for its scope.</li> <li>Report alerts and sensitive situations.</li> <li>Participate in the development of internal HR policies.</li> </ul> <br> <br> <br> <br> Required profile : <ul> <li>Master's degree (Bac +5) in Human Resources or equivalent (recent graduate).</li> <li>First experience in Human Resources (internships included).</li> <li>Rigor, organizational skills, confidentiality, and field orientation.</li> <li>Good communication and coordination skills.</li> </ul> <br><br> </div>
Area Manager - Ground Operations - Morocco, Spain & France | Morocco, Spain & France (Morocco)
Aviation & Maritime
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Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br>
Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br>
This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br>
<strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry.
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<br> Job : <p><strong>Area Manager - Ground Operations:</strong></p><br><br><p>Reporting to the respective Head of Ground Operations, the Area Manager leads and oversees airport operations across assigned regions to ensure safe, efficient, and compliant ground handling activities. The role supports the implementation of regional strategies and business plans in alignment with Air Arabia's operational, financial, and customer service objectives. Through effective stakeholder management, data-driven performance monitoring, and cross-functional coordination, the Area Manager ensures operational consistency, revenue protection, and service excellence across all stations.</p><br><br><p><strong>Key Result Responsibilities:</strong></p><br><br><p><strong>Strategic & Operational Execution</strong></p><br><br><p>Support the Head of Ground Operations in developing, implementing, and monitoring regional strategies and business plans, ensuring operational efficiency, cost control, and optimal ROI.<br>Liaise with stakeholders to establish and implement airport services procedures aligned with Air Arabia's quality, safety, and regulatory standards.<br>Conduct feasibility studies and prepare operating budgets for assigned stations; monitor expenditures and recommend cost-saving initiatives.<br>Partner with the Head of Ground Operations to lead the start-up and operational readiness of new hubs/stations, including contracting, manpower, facilities, systems, and training readiness.</p><br><br><p><br><strong>Stakeholder & Contract Management</strong></p><br><br><p>Build and maintain productive relationships with airports, Civil Aviation Authorities, GHAs, and industry bodies to ensure smooth operations and favourable commercial terms.<br>Support the negotiation and management of ground handling and customer service contracts, ensuring company interests are protected and service levels are consistently met.<br>Collaborate with the Commercial team to align operational performance with revenue targets, cost optimization, and customer experience goals.</p><br><br><p><br><strong>Performance Monitoring & Compliance</strong></p><br><br><p>Conduct field visits, audits, and performance reviews for assigned stations and GHAs; analyse data and reports to identify trends, gaps, and improvement opportunities.<br>Work closely with Quality, Safety, and Security teams to ensure adherence to company and regulatory standards, including participation in audits and investigations.<br>Coordinate with IT and government bodies to ensure all systems setup, upgrades, and maintenance comply with operational and regulatory requirements.</p><br><br><p><br><strong>People Leadership & Development</strong></p><br><br><p>Partner with HR to define objectives and KPIs for station teams; provide coaching, feedback, and support to ensure consistent achievement of objectives.<br>Ensure optimal utilization of available resources (manpower, systems, tools, and processes) to maximize operational efficiency.<br>Continuously evaluate systems, tools, and procedures, recommending enhancements to improve reliability and productivity.</p><br><br> <br> Required profile : <p><strong>Qualification & Work Experience</strong></p><br><br><ul><li>Bachelor's degree in aviation management, Business Administration, or related field; a Master's degree is an advantage.</li><li>5+ years of progressive experience in Ground Operations, with at least 2 years in years in a managerial role or multi-station leadership role.</li><li>Proven experience managing airport operations, GHAs, and compliance with international standards (IATA, ICAO, GCAA).</li><li>Commercial and cost-awareness mindset with ability to link operations to ROI.</li><li>Strong leadership, analytical, and negotiation skills.</li><li>Excellent stakeholder management and vendor coordination capabilities</li><li>Proficiency in MS Office and operational management systems. Exposure on data-driven decision-making is a strong advantage.</li><li>High sense of accountability, customer focus, and operational discipline.</li><li>Willingness to travel extensively across assigned regions.</li><li>Moroccan nationality/ residency is a must </li></ul> <br><br> </div>
<p>Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography , we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places at scale and in total security. Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.</p><p>Purpose</p><p>Location: Casablanca, Morocco Contract type: Full-time Work arrangement: After an 8-week onboarding period, you will be eligible to work remotely 2 to 3 days per week.</p><p>About IDEMIA Public Security</p><p>At IDEMIA Public Security, we support governments and public institutions with innovative identity and security solutions. Our teams develop cutting-edge technologies that help build a safer world by protecting people, assets, and identities.</p><p>Job Purpose</p><p>As a QA Lead, you will join an agile team of around twenty professionals, including developers, testers, and Tech Leads. You will play a key role in defining the testing strategy, mentoring and upskilling the team, and ensuring the quality of software deliveries. You will also contribute to strategic projects, particularly the development and continuous evolution of the MBIS application.</p><p>Key Missions</p><ul><li>Define the testing strategy and ensure comprehensive functional test coverage based on user stories and their acceptance criteria</li><li>Write, review, and validate test plans, test scenarios (BDD/Gherkin), and test campaigns</li><li>Develop, execute, and maintain automated tests, while performing manual testing when required</li><li>Oversee the execution of test campaigns, track defects, and ensure their resolution through to closure</li><li>Mentor, train, and upskill QA engineers on testing tools, automation frameworks, and test automation best practices</li><li>Contribute to the continuous improvement of the test automation framework, quality assurance processes, and overall testing strategy</li><li>Lead the QA team's activities, coordinate technical priorities, and ensure the quality of project deliverables</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Technical Skills:</p><ul><li>Master's degree (Master's / Engineering degree) in Computer Science or an equivalent field</li><li>Minimum of 5 years of experience in software test automation, including experience as a QA Lead</li><li>Strong expertise in designing, writing, reviewing, and executing automated test plans</li><li>Experience leading, mentoring, and developing a QA team in test automation practices</li><li>Proficiency in Java, Cucumber, Selenium or Playwright, as well as Git</li><li>Hands-on experience with Jira, Xray, and Confluence</li><li>Good knowledge of SQL and Agile/Scrum methodologies</li></ul><p>Languages:</p><ul><li>French: Fluent</li><li>English: Professional working proficiency</li></ul><p>Soft Skills:</p><ul><li>Strong teamwork and communication skills</li><li>Excellent organizational skills and adaptability</li><li>Analytical mindset with strong attention to detail</li><li>Passion for challenges, innovation, and continuous improvement</li></ul><p>By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think. We deliver cutting edge, future proof innovation that reach the highest technological standards and we re transforming, fast, to stay a leader in a world that s changing fast, too. At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world. Visit our website to know more about the leader in Identity Technologies www.idemia.com</p>
<p>Role purpose</p> <ul> <li>Supporting Operations and site management in HSE and Quality duties, directing and coordinating the site HSE & Quality management system.</li> <li>Working effectively with site teams to ensure compliance with site, company, regulatory and customer requirements, and to promote an HSE & Quality culture</li> <li>Communicating frequently on HSE and Quality performance, trends and improvement actions</li> <li>Responsible for supervising day-to-day activities of Contractors and ensuring jobs are executed in a safe manner by providing direction and control of all field jobs.</li> </ul> <p>Supervising work at height tasks and ensuring the execution is conducted in a safe manner with proper guidelines given when Working at height.</p> <p>Accountabilities</p> <ul> <li>Implementing and maintaining the site Quality Management System and applicable procedures, standards and specifications</li> <li>Supporting implementation and verification of Good Seed and Plant Practices (GSPP) across seed and plant-production activities</li> <li>Verifying product, seed, plant, material and process traceability, identity preservation and segregation requirements</li> <li>Monitoring compliance with approved work instructions, SOPs, hygiene requirements and quality controls at critical process steps</li> <li>Conducting quality audits, self-assessments and process inspections; documenting findings and following up completion of corrective and preventive actions</li> <li>Managing quality deviations and nonconformities, including investigation, root-cause analysis, CAPA follow-up and effectiveness checks</li> <li>Maintaining quality documentation, controlled forms and records; ensuring data integrity, completeness and timely review</li> <li>Delivering quality and GSPP awareness training and coaching to employees, contractors and seasonal workforce</li> <li>Ensuring equipment and processes meet approved HSE and quality requirements</li> <li>Conducting regular HSE and quality inspections</li> <li>Compiling HSE and quality KPIs, statistics and trend analyses</li> <li>Making recommendations and driving corrective actions following incidents, nonconformities and audit findings</li> <li>Providing HSE and Quality induction and awareness training for employees</li> <li>Writing daily, weekly and monthly HSE and Quality reports; maintaining controlled records</li> <li>Undertaking risk assessments</li> <li>Identifying potential hazards</li> <li>Planning safe working practices and making necessary changes</li> <li>Using tools to report and alert about any relevant information that may affect the HSE Performance</li> <li>Enforce Safe Work Practices</li> <li>Correct Unsafe practices</li> <li>Monitor and follow up on the actions and status of reportings</li> <li>Supporting the HSE & Quality Lead on all HSE, Quality and GSPP-related issues.</li> <li>Reviewing and coordinating with HSE Lead the planned activities to guarantee full compliance with all HSE Minimum requirements during the job s execution.</li> <li>Ensuring strict compliance with the HSE requirements. Emphasizing on PTW, Toolbox meetings, PPE wearing, housekeeping, waste management</li> <li>Interact and transfer knowledge to local manpower.</li> <li>Reporting all unsafe acts and conditions as well as near misses and incidents and accidents as per established Company procedures.</li> <li>Attending all site planning, progress, and other appropriate site meetings, particularly those where subcontractors are involved.</li> <li>Carrying out safety inspections and control on safety equipment functionality.</li> <li>Performing routine HSE audits and inspections</li> <li>Participating to HSE meetings as per planned schedule</li> <li>Reporting on daily basis to HSE Lead all activities carried out and planned for the next day, anomalies, near misses, incidents, accidents, and any unsafe condition or observed behavior that could be affecting the HSE Performance.</li> <li>Supporting the correct implementation of PTW</li> <li>Supporting HSE site induction for all new hires</li> <li>Reviewing and coordinating with HSE Lead the planned activities to guarantee full compliance with all HSE Minimum requirements during the job s execution.</li> <li>Ensuring strict compliance with the HSE requirements. Emphasizing on PTW, Toolbox meetings, PPE wearing, housekeeping, waste management</li> <li>Interact and transfer knowledge to local manpower.</li> <li>Reporting all unsafe acts and conditions as well as near misses and incidents and accidents as per established Company procedures.</li> <li>Attending all site planning, progress, and other appropriate site meetings, particularly those where subcontractors are involved.</li> <li>Carrying out safety inspections and control on safety equipment functionality.</li> <li>Performing routine HSE audits and inspections</li> <li>Participating to HSE meetings as per planned schedule</li> <li>Reporting on daily basis to HSE Lead all activities carried out and planned for the next day, anomalies, near misses, incidents, accidents, and any unsafe condition or observed behavior that could be affecting the HSE Performance.</li> <li>Supporting the correct implementation of PTW</li> <li>Supporting HSE site induction for all new hires</li></ul><p><strong>Desired Candidate Profile</strong></p><p> <strong>Knowledge, experience & capabilities</strong> </p> <p>Critical knowledge</p> <ul> <li>Degree in relevant subject</li> <li>HSE and Quality Management System good practice</li> <li>Good technical knowledge and practical appreciation of HSE hazards, quality risks, GSPP and traceability controls</li> <li>Fluent in English</li> </ul> <p>Critical experience</p> <ul> <li>Experience in functional HSE and/or Quality roles, preferably in seed, plant or agricultural operations</li> </ul> <p>Critical technical, professional, and personal capabilities</p> <ul> <li>Leadership & exemplarity</li> <li>Field oriented</li> <li>Organisation skills</li> <li>Ability to use Microsoft tools proficiently</li> <li>Ability to have a pragmatic approach</li> <li>Anticipation and proactiveness</li> <li>Ability to communicate and explain HSE, Quality and GSPP requirements</li> <li>Ability to maintain the interface especially with contractors and subcontractors.</li> <li>Technical understanding of HSE, quality, GSPP, traceability and agricultural production processes.</li> <li>Must be able to work in a team and communicate with individuals at all levels throughout the organization.</li> <li>Must be able to handle and maintain confidential information.</li> <li>Ability and motivation to learn new technologies.</li> </ul> <p>Critical leadership capabilities</p> <p> </p> <ul> <li>Challenges the operational teams</li> <li>Focuses energy on must-wins</li> <li>Develops self and others</li> <li>Manages performance to ensure high standards</li> </ul> <p> </p> <p></p>
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Company culture : <p><strong>ELOAN</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and the achievement of measurable objectives are key drivers. This dynamic is almost equally complemented by a <strong>collaborative culture</strong>, emphasizing people, trust and empowerment, supported by close and supportive management. A solid <strong>organizational dimension</strong> structures the overall environment, ensuring process rigor, reliability and operational efficiency. <strong>Innovation</strong>, however, plays a very limited role and remains marginal within the company’s overall culture.
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<br> Job : <p><strong>Your missions</strong></p><br><br><p>As an intermediary between clients and our banking partners, you will be responsible for:</p><br><br><ol><li>Prospecting and assisting clients with their credit consolidation requests</li><li>Identifying needs and analyzing clients' financial situations</li><li>Carrying out personalized financing simulations</li><li>Preparing applications and ensuring their follow-up until the funds are released</li><li>Negotiating the best terms with our partner banks</li><li>Providing quality commercial follow-up to build customer loyalty</li><li>Following up with clients to optimize returns and conversions</li><li>Achieving and exceeding set commercial objectives</li></ol> <br> <br> Required profile : <p><strong>Profile sought</strong></p><br><br><br><ol><li>Bachelor's to Master's degree in commerce, finance, economics, or equivalent</li><li>Excellent command of French, both spoken and written</li><li>Good interpersonal skills and enjoyment of customer contact, especially by phone</li><li>Challenging spirit and strong motivation to achieve commercial objectives</li><li>Dynamic, rigorous, responsive, and attentive</li><li>A first experience in customer relations, telesales, banking, insurance, or call center is highly appreciated</li></ol><p><br><strong>What we offer</strong></p><br><br><br><ol><li>Net fixed salary: 5,000 DH</li><li>Unlimited bonuses potentially reaching 30,000 DH and more</li><li>Complete certified training (IOBSP) to quickly develop your skills</li><li>Fixed hours and sedentary position for a better work-life balance</li><li>Aid Sghir and Aid Kbir bonuses (for non-working days)</li><li>Health insurance covered 100% by the employer</li><li>CIMR (Moroccan Interprofessional Retirement Fund)</li><li>Possibility of salary advance</li><li>Agreements and benefits with banks, hotels, gyms, opticians, doctors, and hospitals</li><li>Real opportunities for career advancement within the company</li></ol> <br><br> </div>
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<br>Company Description<br><br><p>Sofitel Casablanca Tour Blanche, a 5-star hotel that combines French luxury with a Moroccan soul and unique joie de vivre. Gastronomy, wellbeing and exceptional views enhance your stay.</p><br><p>With a privileged location near the Old Medina, the business district and the port, your stay is in the beating heart of Casablanca. Our teams are at your service, creating personalised experiences for beautiful memories of your time in Morocco.</p><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Develop and implement the hotel's financial planning and budgeting process, in alignment with the hotel's strategic goals and objectives.</li><li>Monitor and review budget performance regularly, identifying areas for improvement and cost-saving opportunities.</li><li>Prepare and present accurate and timely financial reports, including income statements, balance sheets, cash flow statements, and other financial metrics to the hotel's management and ownership.</li><li>Analyse financial data to provide insights into the hotel's performance and make strategic recommendations for improvement. </li><li>Work closely with the revenue management team to set room rates and optimize revenue through effective pricing strategies.</li><li>Monitor and analyse revenue streams from various hotel operations, such as room revenue, food and beverage, and other ancillary services.</li><li>Implement cost control measures to manage expenses efficiently without compromising on service quality and guest satisfaction.</li><li>Review and approve expenditures, ensuring compliance with budgetary guidelines and procurement procedures.</li><li>Oversee the financial operation of the hotel.</li><li>Co-ordinate an effective and efficient Payroll Management/Resource allocation through establishing a flexible work force throughout the Division, based on the principles of multi-skilling and multi-tasking.</li><li>Ensure compliance with all relevant financial regulations, accounting standards, and local tax laws.</li><li>Coordinate and liaise with external auditors during the hotel's annual audit process.</li><li>Oversee cash flow management and maintain adequate cash reserves to meet operational needs.</li><li>Implement and monitor cash handling procedures to minimize risks of fraud or theft.</li></ul><ul><li>Collaborate with the hotel's executive team to develop financial strategies that support overall business objectives.</li></ul><ul><li>Conduct financial analysis to assess investment opportunities, cost-effectiveness on various initiatives.</li><li>Provide tools for future planning and control.</li><li>Ensure that invoices and petty cash are paid and recorded correctly.</li><li>Ensure that remittances are received and recorded correctly</li><li>Support the preparation and processing of journals for all transactions at month-end ensure these are correctly recorded in the general ledger and prepare financial statements accordingly.</li><li>Lead and supervise the finance team, including accountants and financial analysts, providing guidance and support in their roles.</li><li>Facilitate training and development opportunities to enhance the team's financial acumen.</li><li>Ensure that all financial reports are submitted accurately and on time.</li><li>Ensure smooth management of the accounting department and refer those matters that are relevant to the Financial Controller.</li><li>Oversee the implementation and monitoring of internal controls to safeguard assets, mitigate financial risks, and detect any potential discrepancies or fraudulent activities.</li><li>Ensure all historical information is filed in a way that provides easy access, including microfilming or other storage where necessary.</li><li>Organize vacation planning for the Finance and Accounts Department.</li><li>Protect the owners and the management company’s interest in the hotel assets and operations.</li><li>Participates in, and contributes to all material property decisions, providing financial leadership.</li><li>Consults with, and supports activities of RVP & Managing Director and members of Executive Committee.</li><li>Understand and manage the Management Agreement terms, priorities, performance tests and incentive fees distribution requirements</li><li>Manage and control the Owner’s monthly reporting package as per Hotel Management Agreement (HMA).</li><li>Maintain confidentiality of proprietary information at all time</li><li>Liaise with Owners and Accor Regional Office in a courteous and professional way, respond with complete and accurate information</li><li>Maintain transparent communication with Owners, providing regular, detailed financial reports to ensure they are informed of the hotel's performance, profitability, and investment opportunities.</li><li>Provide financial insights and strategic recommendations to the hotel management and ownership to guide decision-making, ensuring sustainable growth and profitability.</li></ul><br>Qualifications<br><br><p><strong>EXPERIENCE & QUALIFICATIONS</strong></p><br><ul><li>Degree in Finance, Accounting or a related field & professional accounting qualification</li><li>Minimum 5 years’ experience in a hotel in an Executive role</li><li>Excellent leadership skills with the ability to manage and motivate finance teams.</li><li>Strong verbal and written communication skills to effectively interact with owners, senior management, and other departments.</li><li>Strong analytical skills with a keen eye for detail and a proactive approach to solving financial issues.</li><li>Ability to assess financial risks and implement strategies to mitigate them.</li></ul><p><strong>AND ABOVE ALL</strong></p><br><ul><li>Embrace the Raffles brand promise and luxury in your role and in all your interactions.</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li><li>Drive top performance to achieve exceptional results</li></ul> </div>
<p>The Shift Production Supervisor is responsible for ensuring safe, efficient and high-quality production execution during his/her shift. The role includes team coordination, production monitoring, troubleshooting support, and continuous improvement actions in order to meet production targets and KPIs. This position is suitable for a junior engineer with strong leadership potential and willingness to develop in a fast-paced manufacturing environment.</p><p>ROLE :</p><p>1. Shift Operations Management</p><ul><li>Ensure production execution according to planning, priorities, and operational procedures.</li><li>Monitor daily output and ensure achievement of production targets (OEE, yield, scrap, cycle time).</li><li>Coordinate shift activities and ensure proper handover between shifts.</li></ul><p>2. Team Supervision</p><ul><li>Lead and support operators/technicians during the shift.</li><li>Ensure correct manpower allocation based on workload and critical operations.</li><li>Coach and motivate the team to improve performance and discipline.</li><li>Ensure compliance with attendance, shift rules, and shopfloor organization.</li></ul><p>3. Quality & Process Control</p><ul><li>Ensure compliance with quality standards, work instructions and process parameters.</li><li>React quickly to deviations and coordinate containment actions when needed.</li><li>Support investigations of non-conformities and implement corrective actions.</li></ul><p>4. Safety & Compliance</p><ul><li>Ensure strict compliance with safety rules and internal policies.</li><li>Promote safety culture (5S, PPE usage, safe behavior).</li><li>Stop production if required in case of safety risk.</li></ul><p>5. Troubleshooting & Escalation</p><ul><li>Provide first-level troubleshooting for process/equipment issues.</li><li>Coordinate with Maintenance, Process Engineering and Quality teams for resolution.</li><li>Escalate major issues according to escalation procedures.</li></ul><p>6. Continuous Improvement</p><ul><li>Participate in Lean manufacturing initiatives (5S, Kaizen, SMED, standard work).</li><li>Identify improvement opportunities and implement action plans.</li><li>Contribute to reduction of downtime, scrap and rework.</li></ul><p>7. Reporting & Documentation</p><ul><li>Prepare shift reports (production output, issues, actions, downtime reasons).</li><li>Ensure proper documentation and traceability (logs, checklists, deviations).</li><li>Ensure correct KPI tracking and data accuracy.</li></ul><p>8. Key Performance Indicators (KPIs)</p><ul><li>Production output vs plan</li><li>OEE / Efficiency</li><li>Downtime reduction</li><li>Scrap and yield performance</li><li>Quality incidents / deviations</li><li>Safety incidents / near misses</li><li>5S audit score</li><li>Team discipline & shift stability</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Engineer degree in Industrial Engineering, Mechanical, Electrical, Automation .. from big school.</p><p>internship experience in manufacturing is a plus.</p><p>Willingness to work in shifts (including nights/weekends depending on schedule).</p><p>Leadership potential and ability to manage shopfloor teams.</p><p>Strong communication skills and ability to coordinate multiple stakeholders.</p><p>Problem-solving mindset (structured thinking, root cause analysis).</p><p>Ability to work under pressure and handle priorities in real-time.</p><p>Basic understanding of manufacturing processes and industrial KPIs.</p><p>Knowledge of Lean Manufacturing principles is a plus.</p><p>Good computer skills (Excel, reporting tools, ERP/MES knowledge is a plus).</p><p>French: fluent ; English: intermediate to fluent (preferred)</p>
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<span><br>JOB SUMMARY<br>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Inspects guestrooms on a daily basis.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to verify adequate supplies.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Verifies all employees have proper supplies, equipment and uniforms.<br>• Communicates areas that need attention to staff and follows up to verify understanding.<br>• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Human Resources Activities<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.<br>• Schedules employees to business demands and for tracks employee time and attendance.<br>• Verifies employees understand expectations and parameters.<br>• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.<br>• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Verifies employee recognition is taking place on all shifts.<br>• Participates in an on-going employee recognition program.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in employee progressive discipline procedures.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Ensuring Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Understands the brand's service culture.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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