Arabic Teacher Jobs in Morocco
676 Jobs Found
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Job : <p>• Develop, implement, and maintain the hygiene and sanitary control plan across all production lines;<br>• Manage the HACCP system (hazard analysis, critical points, monitoring and verification plans);<br>• Ensure the monitoring and updating of procedures for hygiene, cleaning-disinfection, and pest control;<br>• Conduct regular internal audits (hygiene, process, good manufacturing practices) and propose necessary corrective actions;<br>• Manage relationships with external service providers (pest control, analysis laboratories, certification bodies);<br>• Analyze results of microbiological and physicochemical controls and initiate appropriate actions in case of non-compliance;<br>• Handle and process customer complaints related to hygiene and food safety, in coordination with the quality and production teams;<br>• Monitor regulations (ISO 22000, IFS, BRC, HACCP standards, local regulations) and ensure internal reference systems are updated;<br>• Train and raise awareness among production staff on good hygiene and food safety practices;<br>• Prepare for and support certification audits and inspections by competent authorities;<br>• Develop dashboards and hygiene monitoring indicators, and report regularly to Management.<br> </p><br><br> <br> <br> Required profile : <p>• Engineering degree or Master's degree (Bac+5) in agri-food, hygiene-safety-environment, or equivalent field;<br>• Minimum of 3 to 4 years of experience in a similar position in the agri-food sector;<br>• Proficiency in HACCP, ISO 22000 standards, and ideally IFS/BRC;<br>• Good knowledge of sanitary regulations applicable to the agri-food industry;<br>• Analytical skills, methodological rigor, and organizational skills;<br>• Leadership and interpersonal skills to manage cross-functional teams and ensure staff buy-in to hygiene requirements;<br>• Good writing skills for producing reports, procedures, and minutes;<br>• Proficiency in office tools (Excel, Word, PowerPoint);<br>• Proficiency in French; knowledge of English and/or Arabic is an asset.<br> </p><br><br><p>Required qualities:</p><br><br><p>• Rigor and attention to detail;<br>• Reactivity and ability to manage emergency situations;<br>• Team spirit and ability to unite people around hygiene objectives;<br>• Autonomy and ability to propose solutions;<br>• Integrity and exemplary conduct in following procedures.<br> </p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >As part of the development of our Artificial Intelligence expertise, we are looking for a Lead AI Consultant capable of designing and deploying innovative solutions that address our clients' business challenges. You will work on strategic projects around generative AI, intelligent agents, and automation, with a strong interest in the ServiceNow ecosystem and its AI capabilities.</font></font></p><p><font dir="auto" ><font dir="auto" >Your tasks</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Supporting clients in defining and implementing their AI strategy.</font></font></li><li><font dir="auto" ><font dir="auto" >Design, develop and deploy solutions based on generative AI, LLM, Machine Learning and AI Agents.</font></font></li><li><font dir="auto" ><font dir="auto" >To develop conversational assistants, RAG (Retrieval-Augmented Generation) solutions and intelligent workflows.</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in the technical architecture of the solutions and guarantee their scalability, security and performance.</font></font></li><li><font dir="auto" ><font dir="auto" >Integrate AI solutions into information systems and Cloud platforms (Azure, AWS or GCP).</font></font></li><li><font dir="auto" ><font dir="auto" >Collaborating with technical, engineering, and architectural teams to transform functional needs into innovative solutions.</font></font></li><li><font dir="auto" ><font dir="auto" >Contributing to innovation, technological monitoring and the sharing of best practices.</font></font></li><li><font dir="auto" ><font dir="auto" >To support the skills development of the teams and to ensure a role of technical reference.</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in pre-sales activities, customer workshops, demonstrations and responses to calls for tenders.</font></font></li><li><font dir="auto" ><font dir="auto" >Discover </font></font><span><font dir="auto" ><font dir="auto" >and develop the uses of AI within ServiceNow (Now Assist, AI Agents, AI Search, Workflow Automation).</font></font></span></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Master's degree (Bac+5) in Computer Science, Artificial Intelligence, Data Science or equivalent field.</font></font></p><p><font dir="auto" ><font dir="auto" >Minimum 5 years of experience on AI, Machine Learning or Data projects.</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent mastery of Python.</font></font></p><p><font dir="auto" ><font dir="auto" >Solid experience in AI frameworks and libraries: LangChain, LangGraph, TensorFlow, PyTorch, scikit-learn, Hugging Face.</font></font></p><p><font dir="auto" ><font dir="auto" >Experience with Language Models (LLM), RAG, Vector Databases and AI Agents.</font></font></p><p><font dir="auto" ><font dir="auto" >Good knowledge of REST APIs, microservices and Cloud architectures.</font></font></p><p><font dir="auto" ><font dir="auto" >Experience with Azure AI, AWS Bedrock or Google Vertex AI appreciated.</font></font></p><p><font dir="auto" ><font dir="auto" >ServiceNow experience is a plus; otherwise, a strong motivation to develop this expertise is expected.</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent communication, leadership and customer relationship skills.</font></font></p><p><font dir="auto" ><font dir="auto" >Fluent in French and English.</font></font></p><p><font dir="auto" ><font dir="auto" >The position is open in Casablanca and Sal</font></font></p><p><font dir="auto" ><font dir="auto" >Technical skills appreciated</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Python</font></font></li><li><font dir="auto" ><font dir="auto" >LangChain / LangGraph</font></font></li><li><font dir="auto" ><font dir="auto" >OpenAI, Azure OpenAI, Anthropic, Gemini</font></font></li><li><font dir="auto" ><font dir="auto" >RAG and vector databases (Pinecone, ChromaDB, FAISS, Weaviate)</font></font></li><li><font dir="auto" ><font dir="auto" >Docker, Kubernetes</font></font></li><li><font dir="auto" ><font dir="auto" >Git, CI/CD</font></font></li><li><font dir="auto" ><font dir="auto" >Azure, AWS or GCP</font></font></li><li><font dir="auto" ><font dir="auto" >ServiceNow (Now Assist, AI Search, AI Agents, IntegrationHub) is an asset</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Make a real impact? Help shape experiences that transform how people connect, celebrate, and engage with events? Are you excited to work with a team that challenges the status quo, breaks away from the ordinary, and builds what's next? If yes, you're in the right place. webook.com is one of the leading event ticketing and experience platforms, known for its innovation, agility, and ability to scale. We've powered some of the largest events in the region, with over 2 billion SAR in ticket sales and now we're expanding globally.</p><p><b>Role Overview</b>: We are looking for a proactive Office Administrator to support the daily operations of our Casablanca office. This role combines office management responsibilities with light HR and people-operations support, ensuring a smooth employee experience and efficient workplace environment.</p><p>Key Responsibilities</p><p>Office Administration</p><ul><li>Manage day-to-day office operations and ensure a well-organized workspace.</li><li>Coordinate with vendors, building management, and service providers.</li><li>Oversee office supplies, equipment, and maintenance.</li><li>Support travel arrangements, logistics, and meeting coordination.</li><li>Maintain records, documentation, and internal tracking sheets.</li><li>Collaborate with the IT Team for all Morocco team IT assets requirements.</li></ul><p>HR & People Support</p><ul><li>Assist with onboarding logistics for new joiners (workspace setup, documentation follow-ups).</li><li>Register new employees with CNSS</li><li>Coordinate with payroll or finance to ensure accurate monthly CNSS contributions and deductions</li><li>Coordinate with HR teams on employee requests and administrative processes.</li><li>Support attendance tracking and internal coordination when needed.</li><li>Help organize internal events, engagement initiatives, and team activities.</li><li>Maintain confidentiality of employee information at all times.</li><li>Liaise with government entities and external providers regarding employee registrations and compliance matters.</li><li>Ensure alignment with local labor law requirements.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2 4 years of experience in Office Administration, HR Administration, or similar roles.</p><p>Strong organizational and multitasking skills.</p><p>Excellent communication skills in Arabic and English. French is a plus</p><p>Proficiency in Google Workspace or Microsoft Office.</p><p>Ability to handle sensitive information with discretion.</p><p>Nice to Have</p><ul><li>Previous experience supporting HR or People Operations.</li><li>Experience working in a fast-paced or international environment.</li></ul><p></p></section>
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<span>Job Summary Key Responsibilities We are seeking a highly organized, proactive, and dynamic Executive Assistant to support the Chief Executive Officer (CEO) in a fast-paced, matrixed F&B organization .<br> This role requires exceptional communication skills, strong business acumen, and the ability to manage complex scheduling, relationships, and confidential information with discretion.<br> Preference will be given to candidates who have experience in a hospitality environment.<br> As the primary point of contact between the CEO and both internal and external parties, you will ensure smooth and efficient operations of the executive office.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) & Flights into the country for non-citizens Accommodation Transportation Allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> Executive Support Manage a complex and frequently changing calendar, including meetings, travel, and events.<br> Prepare and organize materials for meetings such as agendas, presentations, briefing notes.<br> Attend key meetings when required, take minutes, and follow up on action items.<br> Handle confidential documents and communications with the utmost discretion.<br> Communication & Coordination Act as a liaison between the CEO and internal/external stakeholders across departments, regions, and levels of seniority.<br> Draft high-quality correspondence, reports, and internal communications on behalf of the CEO.<br> Ensure timely flow of information between the CEO’s office and cross-functional teams.<br> Project & Stakeholder Management Assist in tracking strategic initiatives and ensure deliverables are met by relevant stakeholders.<br> Coordinate with department heads, business units, and partners in a matrix structure.<br> Support the CEO in managing logistics and documentation.<br> Travel & Events Organize complex domestic and international travel itineraries, including accommodations, transport, and agendas.<br> Coordinate leadership offsites, team meetings, and corporate events.<br> Administrative Excellence Oversee expenses, approvals, and budget tracking related to the executive office.<br> Maintain filing systems, contact databases, and document archives.<br> Ad-Hoc Support Provide ad-hoc support to the CEO across operational, strategic, commercial, personal and administrative matters as required.<br> Undertake additional projects, assignments, and other cognate duties as delegated by the CEO to support the successful operation of the business.<br> Demonstrate flexibility and adaptability in responding to evolving business needs and executive priorities.<br> Requirements: Bachelor’s degree in Business Administration or Secretarial Administration.<br> 5+ years of work experience in a Food & Beverage or Hospitality environment as an Executive Assistant or Front of House, Communications and Concierge role.<br> Fluent in English, Arabic is an advantage.<br> Strong understanding of matrix organizations and ability to navigate cross-functional environments.<br> Excellent verbal and written communication skills with a professional and diplomatic demeanor.<br> Proficiency in Google Workspace, and communication/project tools.<br> Ability to handle pressure, meet deadlines, and maintain confidentiality at all times.<br> High level of adaptability, discretion, and emotional intelligence.<br> About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>
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<br><p>Job Title:</p><br><br>MS SharePoint Architect with French<br><p>Job Description</p><br><br><br><p>Location:</p><br><br>ESP Work-at-Home<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>
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<span>Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions.<br> With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.<br> Role Overview We are looking for a native French speaker to support a 16-week AI personalization evaluation project for professional users.<br> Using your primary Google Workspace business Gmail account , you will assess whether AI-generated responses are relevant, accurate, helpful, and appropriately personalized based on professional email history.<br> You will compare outputs, identify weak or unsupported personalization, and provide structured feedback that supports model improvement.<br> CONTRACT: Contractor assignment (16 weeks) COMMITMENT: Part-time (20h/week) or Full-time (40h/week) with minimum 4h PST overlap LOCATION: Remote — Bangladesh, Brazil, Colombia, Egypt, Ghana, India, Indonesia, Kenya, Nigeria, Pakistan, Turkey, Vietnam PROCESS: Application Form -> Short Online Assessment NOTES: Applicants must use their primary professional Google Workspace account and complete the required consent process.<br> Key Responsibilities Evaluate AI-generated responses using professional email history and account activity.<br> Assess outputs for accuracy, relevance, helpfulness, and personalization quality .<br> Identify unsupported assumptions, incorrect personalization, and irrelevant recommendations.<br> Compare multiple responses and select the stronger overall result.<br> Provide clear and structured evaluation feedback.<br> Follow detailed project guidelines and quality standards.<br> Maintain confidentiality and follow all data privacy requirements.<br> Complete assigned evaluations accurately and within project timelines.<br> Native-level proficiency in French .<br> At least 2 years of professional experience.<br> Active Google Workspace or Corporate Gmail account used regularly for professional communication.<br> Business inbox with predominantly French -language emails and approximately 1,000 or more messages .<br> Gmail display language set to French .<br> Willingness to use the business account for evaluation and sign the required consent form.<br></span> </div>
<ul><li><h2>Radiology Technicians – Germany</h2></li><li><h3>We're Hiring – Work Opportunities in Germany</h3></li><li>We are currently seeking qualified and motivated <strong>Radiology Technicians</strong> from <strong>Morocco</strong> who are interested in building their careers in <strong>Germany</strong>.</li><li><h3>Job Requirements</h3></li><li>Bachelor's degree or Diploma in <strong>Radiology / Medical Imaging</strong></li><li><strong>German language proficiency (B1 level)</strong> is preferred</li><li>Previous experience in a <strong>hospital or clinical setting</strong> is an advantage</li><li>Strong motivation to relocate and build a long-term career in Germany</li><li><h3>Required Documents</h3></li><li>Updated CV</li><li>Degree/Diploma Certificate</li><li>Academic Transcript</li><li>Experience Certificates (if applicable)</li><li>German Language Certificate (if available)</li><li><h3>What We Offer</h3></li><li>We provide comprehensive support throughout the entire relocation process, including:</li><li>Application and documentation guidance</li><li>Interview preparation</li><li>Qualification and diploma recognition assistance</li><li>Pre-departure support for relocation to Germany</li><li><strong>Our service is 100% FREE for candidates. No recruitment or placement fees are required.</strong></li><li>Feel free to share this opportunity with anyone who may be interested.</li></ul>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>The consultant will be in charge of:</p><br><br><p><em>●</em> Testing and validating REST APIs with tools like Postman</p><br><br><p>● Designing, developing, and maintaining automated test scripts with the Cucumber framework</p><br><br><p>● Analyzing functional specifications (User Stories) to define automated test cases</p><br><br><p>● Using the Gherkin language to define test scenarios</p><br><br><p>● Implementing and managing CI/CD pipelines for test automation with GitLab CI</p><br><br><p>● Building and maintaining relevant datasets for automated tests</p><br><br><p>● Managing tests and quality tracking with the Jira XRAY tool</p><br><br><p>● Applying software quality assurance principles, including ISTQB</p><br><br><p>● Applying agile methods, including Scrum METHODS, ORGANIZATIONS AND INTERACTION</p><br><br> <br> Required profile : <p>● Master's degree (engineering school or university) in computer science, or equivalent experience</p><br><br><p>● Over 7 years of experience in QA Automation Back</p><br><br><p>● Experience in the retail / mass distribution sector would be an advantage</p><br><br><p><strong>Must Have</strong></p><br><br><p>● Advanced level in JAVA / Spring Boot</p><br><br><p>● Testing and validating REST APIs with tools like Postman</p><br><br><p>● Designing, developing, and maintaining automated test scripts with the Cucumber framework</p><br><br><p><strong>Nice to Have</strong></p><br><br><p>● Analyzing functional specifications (User Stories) to define automated test cases</p><br><br><p>● Using the Gherkin language to define test scenarios</p><br><br><p>● Implementing and managing CI/CD pipelines for test automation with GitLab CI</p><br><br><p>● Building and maintaining relevant datasets for automated tests</p><br><br><p>● Managing tests and quality tracking with the Jira XRAY tool</p><br><br><p>● Applying software quality assurance principles, including ISTQB</p><br><br><p>● Applying agile methods</p><br><br><p>● Communicating clearly and effectively in writing and orally in French for smooth interactions with the business and teams</p><br><br><p>● Analyzing situations and proposing suitable solutions while identifying areas for improvement</p><br><br><p>● Meeting deadlines while maintaining high standards of quality and excellence</p><br><br><p>● Actively collaborating with team members, sharing knowledge, and fostering a collective spirit to achieve common goals</p><br><br><p>● Applying a spirit of continuous improvement to optimize practices and results</p><br><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Data Scientist at Oracle MADC, you will play a pivotal role in shaping the future of Oracle offerings. You will be part of an innovative team who works with cutting edge technologies to bring AI capabilities into Oracle products. In this role you will: Design, develop, and maintain AI and ML models (including Generative AI), ensuring it meets the high standards required by Oracle. Perform data processing, cleansing and quality verification (Data Engineering) Ensure data curation by implementing proper labeling and classifications. Leverage NLP techniques to categorize textual inputs while considering different aspects such as NL intent complexities etc. Conduct rigorous testing and validation processes to ensure the models' accuracy and efficiency. Stay updated with the latest advancements in AI and machine learning, applying innovative techniques and methodologies to continually enhance our systems. Engage with stakeholders to translate complex business requirements into robust technical solutions. Participate in the full lifecycle of the project, from conception through deployment and ongoing maintenance, ensuring they align with our strategic objectives and deliver maximum value. Duties and tasks are varied and complex needing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s or Master s degree in Computer Science, Artificial Intelligence, Machine Learning, Data Science or related field.</li><li>A minimum of 2 years of experience developing machine learning algorithms and data science.</li><li>Extensive knowledge of large language models and natural language processing techniques.</li><li>Good knowledge of SQL.</li><li>Strong proficiency in programming languages such as Python, Java, or C++.</li><li>Excellent problem-solving skills and the ability to work independently on complex projects.</li><li>Strong communication and collaboration skills, with a proven track record of working effectively in cross-functional teams.</li><li>Demonstrated ability to deliver high-quality software products within a fast- paced, dynamic environment.</li><li>BS or MS degree or equivalent experience relevant to functional area.</li><li>4 years of software engineering or related experience.</li><li>As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems.</li><li>Provide technical leadership to other software developers.</li><li>Specify, design and implement modest changes to existing software architecture to meet changing needs.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >We are looking for a passionate Talend Engineer to join our team.</font></font></p> <p><font dir="auto" ><font dir="auto" >As part of ambitious digital transformation projects, you will be responsible for designing, developing and deploying high-performance data integration solutions.</font></font></p> <p><font dir="auto" ><font dir="auto" >You will work within a dynamic team, collaborating with experts to ensure the success of our projects.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Your responsibilities:</font></font></strong> </p> <ol> <li><font dir="auto" ><font dir="auto" >Data routing:</font></font></li> </ol> <ul> <li><font dir="auto" ><font dir="auto" >Gather the business needs of the different companies.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >D. Develop technical solutions for data collection</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Developing technical solutions for data storage</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Perform unit and integration tests.</font></font></li> </ul> <ol> <li><font dir="auto" ><font dir="auto" >Data provision:</font></font></li> </ol> <ul> <li><font dir="auto" ><font dir="auto" >To industrialize and automate data cleaning according to the selected specifications.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Manage, maintain, and document data flows</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Ensure production monitoring and maintenance.</font></font></li> </ul> <ol> <li><font dir="auto" ><font dir="auto" >Monitoring of development projects:</font></font></li> </ol> <ul> <li><font dir="auto" ><font dir="auto" >establish the technical specifications based on the needs analysis.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Report the activity to the project manager.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong><font dir="auto" ><font dir="auto" >Search profile:</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Engineer with advanced training.</font></font></li> <li><font dir="auto" ><font dir="auto" >You have at least </font></font><strong><font dir="auto" ><font dir="auto" >3 years of experience in </font></font></strong><font dir="auto" ></font><strong><font dir="auto" ><font dir="auto" >data engineering</font></font></strong><font dir="auto" ><font dir="auto" > issues </font><font dir="auto" >and skills in </font></font><strong><font dir="auto" ><font dir="auto" >Talend Data</font></font></strong><font dir="auto" ><font dir="auto" > Integration or </font></font><strong><font dir="auto" ><font dir="auto" >Talend Big Data in an </font></font></strong><font dir="auto" ><strong><font dir="auto" >agile</font></strong><font dir="auto" > context .</font></font><strong><font dir="auto" ></font></strong> </li> <li><font dir="auto" ><font dir="auto" >You have knowledge of </font></font><strong><font dir="auto" ><font dir="auto" >data architectures</font></font></strong><font dir="auto" ><font dir="auto" > and cloud environments</font></font></li> <li><font dir="auto" ><font dir="auto" >You have experience in data visualization </font></font><strong><font dir="auto" ><font dir="auto" >(Power BI, Tableau, QlikView, D3.js)</font></font></strong> </li> <li><font dir="auto" ><font dir="auto" >You are proficient in at least one specific programming language </font></font><strong><font dir="auto" ><font dir="auto" >(Spark, Scala, Python, Java, SQL)</font></font></strong> </li> <li><font dir="auto" ><font dir="auto" >You are proficient in operating systems (UNIX, Linux, Solaris) with expertise in data storage and </font></font><strong><font dir="auto" ><font dir="auto" >ETL tools.</font></font></strong> </li> <li><font dir="auto" ><font dir="auto" >Always on the lookout for new technologies and you like to change (Events, conferences, meetups, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Proactive and solution-oriented, you feel free to take risks and excel by sharing your ideas.</font></font></li> <li><font dir="auto" ><font dir="auto" >You are fluent in both spoken and written English.</font></font></li> </ul> <p> </p></div><p></p></section>
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Job : <p>You dream of joining a major player in the <b>Insurance / Brokerage</b> sector and using your expertise in a dynamic city? Our company, firmly established in <b>Tangier</b>, is looking for an experienced <b>Manager</b> to strengthen its teams. Your role will be central to the management and development of our activities, bringing a strategic and operational vision.</p><br><br><p>Joining our structure means actively contributing to our growth and customer satisfaction. The main objective will be to ensure optimal management of the cases entrusted to us, while identifying opportunities for continuous improvement of our processes and offers. You will be a pillar in the sustainability of relationships with our partners and in achieving our commercial objectives.</p><br><br><p>As a <b>Manager</b>, your tasks will be varied and stimulating:</p><br><br><ul><li>Supervise and coordinate daily operations related to insurance contract management.</li><li>Analyze risks and propose solutions adapted to customer needs.</li><li>Develop and monitor performance reports.</li><li>Participate in defining the commercial strategy and its deployment.</li><li>Lead and manage the teams under your responsibility.</li><li>Ensure regulatory compliance of operations.</li><li>Negotiate with insurance companies and partners.</li></ul><p>Your technical expertise and leadership will be major assets in carrying out these responsibilities.</p><br><br> <br> <br> Required profile : <p>To be considered for this position, a <b>Bachelor's degree (Bac +3)</b> is required, ideally supplemented by a recognized specialization in <b>Insurance business lines</b>. This solid academic background has provided you with the fundamental knowledge necessary to excel in the insurance field.</p><br><br><p>We are looking for someone with significant experience, between <b>10 and 20 years</b>, which must have been acquired in the <b>Insurance</b> sector, and more particularly in management or leadership roles. This wealth of experience has allowed you to develop a deep understanding of market challenges and a proven ability to manage complex situations.</p><br><br><p>Beyond your background, your personality and skills will make the difference. You are recognized for your:</p><br><br><ul><li><b>Strong sense of analysis and problem-solving</b>: ability to analyze complex situations and propose practical solutions.</li><li><b>Excellent interpersonal and commercial skills</b>: ease in communication, ability to persuade and build lasting relationships of trust.</li><li><b>Natural leadership and team-building ability</b>: skills to motivate and guide a team towards achieving common goals.</li><li><b>Rigor and organization</b>: impeccable organization to effectively manage priorities and deadlines.</li><li><b>Proficiency in IT tools and insurance-specific software</b>.</li><li><b>Mastery of the French language, knowledge of Arabic or English would be a plus.</b></li></ul><p>If you see yourself in this profile, don't wait any longer!</p><br><br> <br><br> </div>
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<br>Description de l'entreprise<br><br><p><strong>Fairmont Hotels & Resorts</strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.<br><strong>Pourquoi travailler chez Fairmont Tazi Palace Tangier ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</p><br><br>Description du poste<br><br><ul><li>Supervise les opérations quotidiennes du Spa et veille au bon fonctionnement du département.</li><li>Veille à la qualité des prestations et au respect des standards de service de l'établissement.</li><li>Accueille les clients et s'assure de leur satisfaction tout au long de leur expérience au Spa.</li><li>Coordonne les activités quotidiennes de l'équipe et veille à une organisation efficace des opérations.</li><li>Contrôle le respect des protocoles de soins, des procédures internes, ainsi que des standards LQA (Leading Quality Assurance).</li><li>Assure le suivi des réservations et veille à l'optimisation de l'occupation des cabines et des installations du Spa.</li><li>Contrôle la propreté, l'hygiène et la présentation des cabines, des espaces communs et des équipements du Spa.</li><li>Gère les réclamations clients avec professionnalisme et met en œuvre les actions correctives appropriées.</li><li>Veille à la bonne circulation de l'information au sein de l'équipe et assure une communication efficace avec les différents départements de l'hôtel.</li><li>Participe à la formation et à l'intégration des nouveaux collaborateurs.</li></ul><br>Qualifications<br><br><p><strong>Expérience et formation : </strong></p><br><ul><li>Diplôme Bac+2 en Management Hôtelier, Gestion, Bien-être ou domaine équivalent.</li><li>3 à 5 années d'expérience professionnelle, dont au moins 2 années dans une fonction similaire, idéalement au sein d'un hôtel haut de gamme ou d'un établissement de même standing.</li></ul><p><strong>Compétences techniques</strong></p><br><ul><li>Bonne connaissance des opérations d'un Spa et des standards de qualité d'un établissement de luxe.</li><li>Bonne maîtrise des techniques d'accueil, de réservation et de relation client.</li><li>Capacité à superviser les opérations quotidiennes et à coordonner les activités de l'équipe.</li><li>Bonne connaissance des protocoles de soins et des produits de bien-être.</li><li>Maîtrise des standards LQA (Leading Quality Assurance) avec une capacité à veiller à leur application quotidienne.</li><li>Bonne connaissance des normes d'hygiène, de sécurité et des procédures applicables aux espaces de bien-être.</li></ul><p><strong>Qualités personnelles</strong></p><br><ul><li>Excellent sens du service et forte orientation client.</li><li>Excellentes capacités de communication et de coordination.</li><li>Sens de l'organisation, rigueur et souci du détail.</li><li>Capacité à superviser et accompagner les équipes au quotidien.</li><li>Réactivité, autonomie et capacité à gérer les priorités.</li><li>Esprit d'équipe, sens des responsabilités et aptitude à résoudre les problèmes avec professionnalisme.</li></ul><p><strong>Langues</strong></p><br><ul><li>Excellente maîtrise du français et de l'anglais, à l'oral comme à l'écrit.</li><li>La maîtrise d'une troisième langue constitue un atout.</li></ul><br>Informations supplémentaires<br><br><p><strong>Employee Benefits:</strong><br>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, <strong>discounted stays across Fairmont & Raffles properties</strong>, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</p><br><p><strong>Our Values</strong><br>Respect:<br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. </p><br><p>Excellence:<br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.</p><br><p>Belonging:<br>We celebrate our differences. We support each other and we always stand together.</p><br><p>Empowerment:<br>We have authority to take initiative and anticipate moments that create unforgettable experiences. </p><br><p>Integrity:<br>We build trust through mutual respect and being authentic.</p><br><p><strong>Diversity & Inclusion</strong></p><br><p>Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: As a Java Tech Lead at Devoteam, you will play a key role in the design, development, and delivery of key software solutions. You will lead a team of experienced developers and work closely with our architects, project managers, and clients to ensure the success of our projects. Responsibilities: Design, develop, and maintain robust web applications using Java and Angular. Mentor and guide a team of developers, providing technical guidance, code reviews, and in-depth expertise. Collaborate with software architects to define the technical architecture of projects. Work closely with teams and project managers to understand functional requirements and translate them into effective technical solutions. Ensure code quality, performance, and security of developed applications. Actively participate in discussions on improving development processes and adopting best practices. Stay up-to-date with the latest trends and technological developments in the field of Java</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >As a Java Tech Lead, it is essential to possess the following skills and qualities in software development, management, and project management: You have proven experience as a Java Developer and as a technical lead. You have a perfect command of one or more Java languages and demonstrate a particular interest and expertise in application architecture. You are curious about various areas of IT application: web-front-end, mobile apps, backend APIs, Full Stack, etc. You are able to understand the available technical possibilities and express them in the product to optimize it in terms of cost, effort, etc. You have excellent communication and problem-solving skills. You have the ability to work effectively in a collaborative environment and strategically delegate tasks. You have a thorough understanding of software design principles, application architecture, and development best practices. You have a good knowledge of agile development tools and methodologies. You have excellent written and spoken English skills.</font></font></p><p></p></section>
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Job : <p>Join our renowned <strong>educational</strong> institution in <strong>Oujda</strong> and bring your passion for the French language as a <strong>French Teacher</strong>.</p><br><br><p>Your role will be essential in the linguistic development of our learners, by transmitting to them the subtleties of the French language and stimulating their intellectual curiosity. You will actively contribute to the educational excellence of our institution.</p><br><br><p>Your main responsibilities will include:</p><br><br><ul><li>Design and deliver engaging and structured French lessons, adapted to different learner levels.</li><li>Assess student progress through regular tests and targeted exercises.</li><li>Create a stimulating and supportive learning environment.</li><li>Participate in the educational life of the institution and in team meetings.</li><li>Adapt teaching methods to meet the specific needs of each learner.</li></ul> <br> <br> Required profile : <p>A minimum of <strong>Bachelor's degree (Bac +3)</strong> is required.</p><br><br><p>Professional experience of at least <strong>3 years</strong> in teaching French is expected for this position.</p><br><br><p>We are looking for someone with:</p><br><br><ul><li>Excellent teaching skills and a deep knowledge of the French language.</li><li>Ability to motivate and inspire learners of all ages.</li><li>Interpersonal and listening skills to foster a climate of trust.</li><li>Organizational skills and rigor in program follow-up.</li><li>Adaptability and creativity in teaching methods.</li></ul><p>If you are passionate about sharing knowledge and your profile matches these expectations, do not hesitate.</p><br><br> <br><br> </div>
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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <p>We are recruiting for our client in Casablanca, a <strong>Customer Advisor</strong>.<br> </p><br><br><p><u><strong>Main missions:</strong></u></p><br><br><ul><li>Welcome, inform, and assist clients with their requests.</li><li>Handle calls, emails, and client requests.</li><li>Identify client needs and propose suitable solutions.</li><li>Ensure effective follow-up of cases and complaints.</li><li>Build customer loyalty by providing quality service.</li><li>Maintain a high level of customer satisfaction.</li><li>Respect company procedures and quality standards.</li></ul> <br> <br> Required profile : <ul><li>Associate's degree (Bac+2) or higher, preferably in management, commerce, or customer relations.</li><li>Proven experience in a similar role is desired.</li><li>Excellent oral and written communication skills.</li><li>Proficiency in French; knowledge of English is an asset.</li><li>Good command of computer tools.</li><li>Listening skills, customer focus, and interpersonal ease.</li><li>Rigor, organization, and teamwork spirit.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Siemens Mobility designs the trains and signaling systems that shape the mobility of tomorrow: connected, decarbonized, and fluid. From Line 14 in Paris to the lines in Riyadh or New York, our technologies are already making transport smarter, safer, and more accessible. Every day, we reduce the carbon footprint of millions of journeys, a success driven by the diversity of profiles in our company. And this is just the beginning. Join us and put your talent to work for the mobility of tomorrow and a more responsible future.</p><p>As a Contract Manager at Siemens Mobility, you will play a key role in securing our international projects in Morocco. You will bring your expertise in contract and claims management to ensure the success of our railway operations. Ready to take on this exciting challenge?</p><p>Your missions:</p><p>Within Siemens Mobility, you will join our operational teams for a major international project in Morocco. Your expertise in contract management will be essential to ensure the smooth execution and defense of the company's interests. Your main responsibilities will be:</p><ul><li>Identify, describe, quantify, and evaluate the opportunities and risks inherent in the project.</li><li>Analyze, comment, draft, and negotiate contractual documentation, as well as contract and claims management strategies.</li><li>Prepare, manage, and negotiate claims in order to assert the company's rights (e.g., recovery of additional costs, extension of deadlines).</li><li>Collect, prepare, and manage all relevant documents (including correspondence) and evidence, ensuring compliance with deadlines and contractual requirements.</li><li>Ensure the robustness and soundness of the claims made.</li><li>Keep registers and all contractual documentation up to date.</li><li>Coordinate with other departments to ensure compliance with contractual requirements in all processes.</li><li>Define quality standards, develop tools to support contract management processes, draft templates, and conduct internal training sessions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You hold a higher education degree in Law, Finance, Economics, Business Administration, Engineering, or an equivalent field, and have solid, proven experience in contract management. You have at least 7 years of relevant experience in the analysis, drafting, and negotiation of contracts at a high level. Significant experience on complex infrastructure projects in the railway industry or a similar sector is essential. You are familiar with standard international contracts such as FIDIC or those of the World Bank. Proficiency in English and French is essential, and knowledge of Arabic would be an asset. Your organizational rigor is exemplary and your writing skills are excellent. You know how to communicate effectively, demonstrating active listening and assertiveness. Finally, you embody the values of Responsibility, Integrity, Efficiency, Commitment, Collaborative Spirit, Teamwork, and Empathy in your work.</p><p></p></section>
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Job : <p>As part of developing our international business, our company, which makes biscuits, filled treats, and chocolate-covered products, is hiring an Export Manager.</p><br><br><p>Reporting to the General Management, the Export Manager's main job will be to grow the company's sales in international markets, especially in Africa, the Middle East, and other markets with high potential.</p><br><br><p>Main tasks</p><br><br><p>* Define and implement the company's export sales strategy.<br>* Identify and seek out new markets, importers, distributors, wholesalers, and business partners.<br>* Develop and keep a portfolio of international clients.<br>* Analyze target markets, competition, price levels, and consumer habits.<br>* Select priority markets and create sales action plans for each country.<br>* Negotiate prices, volumes, payment terms, exclusivity, and distribution agreements.<br>* Prepare sales offers, quotes, price lists, and pro forma invoices.<br>* Manage export orders, from order receipt to customer delivery.<br>* Coordinate operations with the Supply Chain, Sales Administration, Production, Quality, Finance, and Logistics departments.<br>* Check product availability, production lead times, and shipping dates.<br>* Follow up on order preparation, container loading, and international transport operations.<br>* Ensure export documents are correct: invoices, packing lists, certificates of origin, customs documents, bills of lading, and health certificates.<br>* Make sure products, packaging, and labels meet the regulatory requirements of destination countries.<br>* Track customer payments, outstanding amounts, bank guarantees, and risks related to export operations.<br>* Organize business trips and participate in international trade shows, fairs, and professional meetings.<br>* Prepare samples, catalogs, sales presentations, and materials for prospects.<br>* Track export performance by country, customer, product, volume, revenue, and profit.<br>* Create regular reports for the General Management.<br>* Stay informed about commercial, regulatory, and competitive information in international markets.<br>* Represent the company to partners, distributors, institutions, and organizations related to foreign trade.</p><br><br> <br> Required profile : <p>* Bachelor's or Master's degree in international trade, management, marketing, logistics, or equivalent qualification.<br>* Successful experience in an export sales role.<br>* Experience in the food industry, biscuit making, chocolate making, or fast-moving consumer goods is a significant advantage.<br>* Good knowledge of international trade, transport, customs, and export payment procedures.<br>* Proficiency in Incoterms and the documents needed for international operations.<br>* Strong skills in sales negotiation and market development.<br>* Ability to analyze logistics costs, selling prices, and profitability by market.<br>* Proficiency in French and English.<br>* Proficiency in Arabic and other foreign languages is a plus.<br>* Good command of computer tools, Excel, ERP systems, and sales tracking tools.<br>* Willingness to travel frequently within Morocco and abroad.</p><br><br> <br><br> </div>
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<span>experienced and results-oriented IT Project Manager to lead and deliver strategic IT initiatives across the organization.<br> The successful candidate will be responsible for managing the full project lifecycle, ensuring projects are delivered on time, within scope, and within budget while meeting business objectives and quality standards.<br> The ideal candidate will possess strong leadership, stakeholder management, and communication skills, with extensive experience managing complex IT projects in enterprise environments.<br> Key Responsibilities Lead the planning, execution, monitoring, and closure of IT projects from initiation through delivery.<br> Define project scope, objectives, deliverables, timelines, budgets, and resource requirements.<br> Collaborate with business stakeholders, technical teams, vendors, and external partners to ensure successful project outcomes.<br> Develop and maintain detailed project plans, schedules, and status reports.<br> Identify, assess, and mitigate project risks and issues to minimize impact on project delivery.<br> Manage project budgets, resources, and timelines to ensure efficient execution.<br> Facilitate project meetings, workshops, and steering committee sessions.<br> Ensure compliance with project governance standards, organizational policies, and quality requirements.<br> Track and report project progress, milestones, dependencies, and key performance indicators to senior management.<br> Support change management and ensure smooth implementation and adoption of new solutions.<br> Foster collaboration and maintain effective communication among all project stakeholders.<br> Education Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field .<br> Experience Minimum 10 years of experience in IT project management, with proven experience delivering complex enterprise IT projects.<br> Demonstrated experience managing projects throughout the full project lifecycle.<br> Experience working within Agile, Waterfall, or hybrid project environments .<br> Technical & Professional Skills Strong understanding of project management methodologies, frameworks, and best practices.<br> Experience using project management tools such as Microsoft Project, Jira, Azure DevOps, or similar tools .<br> Good understanding of the Software Development Lifecycle (SDLC) .<br> Experience managing cross-functional teams, vendors, and third-party service providers.<br> PMP, PRINCE2, Agile, Scrum Master, or equivalent certifications are highly desirable.<br> Soft Skills Excellent leadership, organizational, and stakeholder management skills.<br> Strong analytical, problem-solving, and decision-making abilities.<br> Excellent verbal and written communication skills in English; Arabic is an advantage.<br> Ability to manage multiple projects and priorities in a fast-paced environment.<br> Strong interpersonal skills with the ability to build and maintain effective working relationships.<br></span> </div>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Offering personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:<br>• Perfectly master French, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and are curious about new technologies.<br>• Enjoy taking on challenges and are focused on customer satisfaction.</p><br><br><p><u><strong>Recruitment Process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language and technical skills, as well as your personality.<br>2 Phone conversation<br>A first conversation with a member of the recruitment team to discover Concentrix and validate your fit for the position.<br>3 In-person interview<br>A meeting to discuss your profile in more detail and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from 12 months<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Complementary retirement plan after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture</p><br><br> <br><br> </div>
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Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br>
Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br>
This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br>
<strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry.
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<br> Job : <p><strong>Job Purpose</strong></p><br><br><p>Efficiently promotes and executes the day-to-day Air Arabia sales and customer services of the corresponding sales shop to achieve set targets and objectives. Properly handles/directs customers' inquiries and complaints in the right channel to enhance the customers' experience and ensure their satisfaction.</p><br><br><p><strong>Key Result Responsibilities</strong></p><br><br><ul><li>Works on promoting Air Arabia sales and customer activities as per guidance of Supervisor/Manager and in line with the policies and procedures, these activities include but not limited to tickets, packages, holidays, visas, insurance, car rental, etc.</li><li>Processes reservations, travel bookings, and modifications on bookings for walk-in/calling customers and agents, issues tickets and finalizes all necessary travel arrangements thru the system.</li><li>Implements cross-selling techniques identified by the company to promote its products and services and to achieve the individual target set for him/her.</li><li>Follows up on all updates and new products or systems introduced by the company to maintain solid and proper knowledge of the company's services and products.</li><li>Contributes to maximizing sales and profitability by selling ancillaries, insurance, holiday packages, visas, and air rewards. Educates customers on all new promotions, campaigns, special offers, and refers them to specialized personnel when needed.</li><li>Establishes contact with current and potential customers to recover/enhance sales and build trust and credibility at customers' level. Participates in outdoor promotions and sales blitz to promote the company's products and corporate image.</li><li>Responds to all customers' inquiries and handles/directs their complaints raised by visits, calls, emails, etc. immediately and effectively ensuring a positive image of Air Arabia is always reflected.</li><li>Handles all customers in a friendly welcoming attitude and refrains from any attitude that might lead to customer dissatisfaction.</li><li>Communicates with airport team and visa check team to coordinate check-in procedures and formalities with assigned parties whenever required.</li><li>Notifies customers with any changes or modifications on the flights such as delay, cancellations, others, etc.</li><li>Processes /monitors visa applications and cancellations thru the proper channel in line with the Air Arabia general policies and procedures.</li><li>Maintains the company's property such as publications, brochures, equipment, office, waiting area, etc. in a good condition keeping in mind the Air Arabia corporate image. </li></ul> <br> <br> Required profile : <p><strong>Qualifications (Academic, training, languages)</strong></p><br><br><ul><li>Bachelor degree in Tourism/Management or equivalent.</li><li>Additional qualification in Aviation/IATA/Tourism is a plus.</li><li>Proficient in Microsoft Office: Word, Excel, Power Point.</li><li>Good in English and French Languages (Arabic where necessary).</li><li>Acceptable knowledge in Airline/Travel products and services.</li><li>Capable of understanding customers' problems and directing them in the right channel.</li><li>Effective communication skills to utilize in building sales and marketing techniques.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Capable of recommending alternate solutions to customers' problems.</li><li>Effective persuasive, negotiation, and problem solving skills.</li><li>Ability to work for long hours and under pressure.</li><li>Employs interpersonal relations to support company's objectives.</li></ul><p><strong>Work Experience</strong></p><br><br><ul><li>1-2 years of experience in a customer service industry, preferably in Travel/Airline or tourism.</li><li>Fresh graduates may be considered for this role given they demonstrate the required competencies.</li></ul> <br><br> </div>