branch manager Jobs in Morocco
373 Jobs Found
Morocco
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.</p><br>
<p>We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.</p><br>
<p>At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. </p><br>
<p><strong>YOUR ROLE</strong></p><br>
<p>As a <strong>Road Operation Administrator</strong>, your role is to coordinate the movement of goods, ensuring transportation flows smoothly and efficiently. This includes planning optimal routes, monitoring vehicle and driver performance, and ensuring strict compliance with safety standards and regulatory requirements.</p><br>
<p><strong>WHAT ARE YOU GOING TO DO?</strong></p><br>
<p><strong>Shipment Planning and Scheduling</strong></p><br>
<ul>
<li>Coordinate inbound and outbound ground shipments to ensure timely deliveries.</li>
<li>Plan efficient transport routes to reduce costs and delivery times.</li>
<li>Collaborate closely with carriers, warehouses, and drivers to optimize delivery schedules.</li>
<li>Communication and Coordination</li>
</ul>
<p><strong>Communication and Coordination</strong></p><br>
<ul>
<li>Act as the main point of contact for internal and external stakeholders (e.g., suppliers, transport service providers).</li>
<li>Maintain active communication with carriers to manage delays, cancellations, and operational issues.</li>
<li>Coordinate with departments such as procurement, sales, and finance to streamline logistics operations.</li>
</ul>
<p><strong>WHAT ARE WE LOOKING FOR?</strong></p><br>
<p><strong>EDUCATION</strong></p><br>
<ul>
<li>Minimum Bachelor's degree (Bac +3) in logistics, transportation, or a related field</li>
</ul>
<p><strong>EXPERIENCE</strong></p><br>
<ul>
<li>Minimum of 2 to 5 years of experience in a similar role, ideally in a transport and logistics sector</li>
</ul>
<p><strong>TECHNICAL SKILLS</strong></p><br>
<ul>
<li>Strong knowledge of road freight transportation in Morocco</li>
<li>Proficient in international trade regulations between Morocco and Europe</li>
<li>Familiarity with the specific requirements of textile goods transportation</li>
<li>Knowledge of transport management software and tracking systems</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Fluent in French and English; Spanish is a plus</li>
</ul>
<p><strong>PERSONAL & INTERPERSONAL SKILLS</strong></p><br>
<ul>
<li>Strong organizational and follow-up skills</li>
<li>Responsiveness and ability to solve problems quickly</li>
<li>Customer service mindset and team-oriented attitude</li>
<li>Adaptability and flexibility in the face of change</li>
</ul> <p><strong>WHAT DO WE HAVE TO OFFER?</strong></p><br>
<p>With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey.</p><br>
<p>There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.</p><br>
<p><strong>ABOUT TOMORROW</strong></p><br>
<p>We value your professional and personal growth. That is why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career</p><br>
<br>
<br> <p>Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis of race, color, creed, ancestry, ethnic origin, gender, sexual orientation, marital status, family status, disability and/or age (as prescribed by law).</p><br>
<p>Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.</p><br>
</div>
Morocco
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.</p><br>
<p>We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.</p><br>
<p>At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. </p><br><p><strong>YOUR ROLE</strong></p><br>
<p>As a <strong>Road Operation Administrator</strong>, your role is to coordinate the movement of goods, ensuring transportation flows smoothly and efficiently. This includes planning optimal routes, monitoring vehicle and driver performance, and ensuring strict compliance with safety standards and regulatory requirements.</p><br>
<p><strong>WHAT ARE YOU GOING TO DO?</strong></p><br>
<p><strong>Shipment Planning and Scheduling</strong></p><br>
<ul>
<li>Coordinate inbound and outbound ground shipments to ensure timely deliveries.</li>
<li>Plan efficient transport routes to reduce costs and delivery times.</li>
<li>Collaborate closely with carriers, warehouses, and drivers to optimize delivery schedules.</li>
<li>Communication and Coordination</li>
</ul>
<p><strong>Communication and Coordination</strong></p><br>
<ul>
<li>Act as the main point of contact for internal and external stakeholders (e.g., suppliers, transport service providers).</li>
<li>Maintain active communication with carriers to manage delays, cancellations, and operational issues.</li>
<li>Coordinate with departments such as procurement, sales, and finance to streamline logistics operations.</li>
</ul>
<p><strong>WHAT ARE WE LOOKING FOR?</strong></p><br>
<p><strong>EDUCATION</strong></p><br>
<ul>
<li>Minimum Bachelor's degree (Bac +3) in logistics, transportation, or a related field</li>
</ul>
<p><strong>EXPERIENCE</strong></p><br>
<ul>
<li>Minimum of 2 to 5 years of experience in a similar role, ideally in a transport and logistics sector</li>
</ul>
<p><strong>TECHNICAL SKILLS</strong></p><br>
<ul>
<li>Strong knowledge of road freight transportation in Morocco</li>
<li>Proficient in international trade regulations between Morocco and Europe</li>
<li>Familiarity with the specific requirements of textile goods transportation</li>
<li>Knowledge of transport management software and tracking systems</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Fluent in French and English; Spanish is a plus</li>
</ul>
<p><strong>PERSONAL & INTERPERSONAL SKILLS</strong></p><br>
<ul>
<li>Strong organizational and follow-up skills</li>
<li>Responsiveness and ability to solve problems quickly</li>
<li>Customer service mindset and team-oriented attitude</li>
<li>Adaptability and flexibility in the face of change</li>
</ul> <p><strong>WHAT DO WE HAVE TO OFFER?</strong></p><br>
<p>With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey.</p><br>
<p>There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.</p><br>
<p><strong>ABOUT TOMORROW</strong></p><br>
<p>We value your professional and personal growth. That is why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career</p><br><p>Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis of race, color, creed, ancestry, ethnic origin, gender, sexual orientation, marital status, family status, disability and/or age (as prescribed by law).</p><br>
<p>Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.</p><br>
</div>
Morocco
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.</p><br>
<p>We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.</p><br>
<p>DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?</p><br>
<p><strong><span>VOTRE ROLE</span></strong></p><br> <p><span>L’Agent d’Exploitation Maritime (Ocean Operations Administrator) est responsable de la gestion des opérations de fret maritime import.</span></p><br> <p><strong><span>CE QUE VOUS ALLEZ FAIRE</span></strong></p><br> <p><strong><span>Operations: Traitement des dossiers Import</span></strong></p><br> <ul>
<li><span>Prise de contact avec Ceva pour l'organisation du transport</span></li>
<li><span>Réception de pré alerte (CFR ou DDP)</span></li>
<li><span>Ouverture du dossier import</span></li>
<li><span>Confrontation des données du BL de chargement et celles des documents</span></li>
<li><span>Suivi de chargement avec la compagnie maritime</span></li>
<li><span>Réception de l’avis d’arrivée et de la facture de la compagnie maritime concernée</span></li>
<li><span>Saisie des données d’expédition sur le logiciel ERP</span></li>
<li><span>Envoi de l’avis d’arrivée au client</span></li>
<li><span>Echange à la compagnie maritime (paiement de la facture et obtention du connaissement / BL)</span></li>
<li><span>Remise du bon à délivrer au client</span></li>
<li><span>Envoi de tous les documents à LINEA pour dédouanement de la marchandise</span></li>
<li><span>Envoi d'ordre de livraison</span></li>
</ul> <p><strong><span>Service clients</span></strong></p><br> <p><strong><span>Support client en amont, en aval et tout au long des opérations</span></strong></p><br>
<ul>
<li><span>Maintien d'une communication efficace avec le client (flux d'information)</span></li>
<li><span>Envoi des informations relatives au dossiers à temps</span></li>
<li><span>Communication des situations/ planning de chargement</span></li>
<li><span>Assurer l’interface avec client (tel, email, réunions, etc.)</span></li>
</ul>
<p><strong><span>Coordination avec les différentes parties prenantes</span></strong></p><br>
<ul>
<li><span>Communication avec les différentes parties prenantes (tierces parties)</span></li>
<li><span>Intervention en cas des incidents et litiges et proposition des solutions adaptées</span></li>
</ul>
<p><strong><span>Gestion des retours clients (réclamations, suggestions, etc.)</span></strong></p><br>
<ul>
<li><span>Réception d'un retour client (réclamation, suggestion, etc.)</span></li>
<li><span>Etude Analyse du retour client en interne</span></li>
<li><span>Suivi et communication des actions engagées au client.</span></li>
</ul> <p><strong><span>Facturation - Vérification documentaire et archivage</span></strong></p><br>
<p><strong><span>Facturation</span></strong></p><br>
<ul>
<li><span>Contrôle et validation des documents du dossier</span></li>
<li><span>Application des tarifs de facturation (Achat-Vente)</span></li>
<li><span>Saisie des factures dans le logiciel ERP</span></li>
<li><span>Edition de la facture et vérification des documents à joindre</span></li>
<li><span>Envoi de la facture au client</span></li>
<li><span>Réception des accusés</span></li>
<li><span>Suivi des encours clients</span></li>
<li><span>Remise de copie de facture au service comptabilité</span></li>
</ul> <p><strong><span>Archivage</span></strong></p><br>
<ul>
<li><span>Vérification des éléments du dossier</span></li>
<li><span>Clôture et archivage du dossier</span></li>
</ul> <p><span>CE QUE NOUS CHERCHONS</span></p><br>
<ul>
<li><span>Diplôme de niveau Bac+3 en commerce international, logistique et transport ou domaine similaire.</span></li>
<li><span>Minimum 2 ans d’expérience dans le fret maritime.</span></li>
</ul> <p><strong><span>Compétences Techniques :</span></strong></p><br>
<ul>
<li><span>Parfaite connaissance des opérations maritimes (import-export)</span></li>
<li><span>Parfaite connaissance de la réglementation de transport maritime.</span></li>
</ul> <p><strong><span>Compétences personnelles et interpersonnelles :</span></strong></p><br>
<ul>
<li><span>Excellente communication écrite et orale.</span></li>
<li><span>Capacité à travailler en équipe et à coordonner des équipes multidisciplinaires.</span></li>
<li><span>Sens de la qualité et du service client</span></li>
<li><span>Négociation et résolution de problèmes</span></li>
<li><span>Maîtrise de l'anglais et du français</span></li>
<li><span>Maîtrise du pack office (en particulier Excel)</span></li> </ul>
<p><strong><span>CE QUE CEVA VOUS OFFRE</span></strong></p><br> <p><span>Avec une véritable culture de récompense et de reconnaissance, nous voulons que nos employés grandissent, se développent et fassent partie de notre parcours.</span></p><br>
<p><span>Il ne fait aucun doute que vous serez rémunéré pour votre travail acharné et votre engagement, donc si vous souhaitez travailler pour l'un des meilleurs fournisseurs de logistique au monde, n'hésitez pas à nous contacter pour trouver votre prochain poste.</span></p><br> <p><strong><span>A PROPOS DE DEMAIN</span></strong></p><br> <p><span>Nous valorisons votre développement professionnel et personnel. C'est pourquoi nous partageons de nombreuses opportunités de carrière pour que vous puissiez vous épanouir au sein de CEVA. Rejoignez CEVA pour une carrière ambitieuse.</span></p><br>
<p>Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis of race, color, creed, ancestry, ethnic origin, gender, sexual orientation, marital status, family status, disability and/or age (as prescribed by law).</p><br>
<p>Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.</p><br>
</div>
Rekrute
Morocco
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p>
<strong>Cnexia Tech</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and measurable results are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation in a fast-evolving technological environment. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency. </p><br><br>
<br> Job : <p>• Facilitate the Application Program to make sure all work hours of developers are charged to the right project codes each month, and on time.<br>• Manage employee timesheet operations by extracting contractor codes, recording leaves across platforms (PowerApps, Excel)<br>• Report to the onshore program finance lead to manage the hours/time for all related projects.<br>• Manage project budgets, execute year-end budget forecasting, and log project expenses in financial tracking systems while verifying actuals against forecasts.<br>• Extract Agile delivery data (stories, features, and program epics) from JIRA per sprint/PI to track overall project budgets and determine the cost per story point based on capacity.<br>• Execute SAP operations to support project financial structures, including setting up and managing billing codes for individual employee time tracking.<br>• Perform administrative duties related to project finance.<br>• Act as the global administrator for the internal leave management system, coordinating holiday schedules and location data for resources.<br>• Identify discrepancies in financial aspect and evaluate impacts to the project.<br>• Liaise with stakeholders involved in the project.<br>• Execute the control processes implemented by the Program Manager.<br>• Participate, lead process in procedure improvement activities and initiatives.<br> </p><br><br> <br> <br> Required profile : <p>• Bachelor's degree in Business Administration or similar courses.<br>• Open to fresh graduates who are eager to kickstart their careers in project management<br>• 2+ years of experience in project control in project management environment.<br>• CAPM or PMP is an advantage.<br>• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)<br>• Excellent communication skills both written and spoken.<br>• Strong analytical skills and detail oriented.</p><br><br><br> <br><br> </div>
Morocco - Boulemane
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b><br></b></p><p><font dir="auto" ><font dir="auto" ><b>YOUR ROLE</b></font></font></p><p><font dir="auto" ><font dir="auto" >The Ocean Operations Administrator is responsible for managing import ocean freight operations.</font></font></p><p><font dir="auto" ><font dir="auto" >WHAT YOU ARE GOING TO DO</font></font></p><p><font dir="auto" ><font dir="auto" >Operations: Import File Processing</font></font></p><p><font dir="auto" ><font dir="auto" >Contact made with Ceva to organize the transport</font></font></p><p><font dir="auto" ><font dir="auto" >Pre-alert receipt (CFR or DDP)</font></font></p><p><font dir="auto" ><font dir="auto" >Opening of the import file</font></font></p><p><font dir="auto" ><font dir="auto" >Comparison of the data from the loading BL and that of the documents</font></font></p><p><font dir="auto" ><font dir="auto" >Load tracking with the shipping company</font></font></p><p><font dir="auto" ><font dir="auto" >Receipt of the arrival notice and invoice from the shipping company concerned</font></font></p><p><font dir="auto" ><font dir="auto" >Entering shipping data into the ERP software</font></font></p><p><font dir="auto" ><font dir="auto" >Sending the arrival notification to the customer</font></font></p><p><font dir="auto" ><font dir="auto" >Exchange with the shipping company (payment of the invoice and obtaining the bill of lading / BL)</font></font></p><p><font dir="auto" ><font dir="auto" >Delivery of the delivery note to the customer</font></font></p><p><font dir="auto" ><font dir="auto" >Sending all LINEA documents for customs clearance of the goods</font></font></p><p><font dir="auto" ><font dir="auto" >Sending delivery order</font></font></p><p>Service clients</p><p><font dir="auto" ><font dir="auto" >Customer support upstream, downstream, and throughout all operations</font></font></p><p><font dir="auto" ><font dir="auto" >Maintaining effective communication with the client (information flow)</font></font></p><p><font dir="auto" ><font dir="auto" >Sending information related to time files</font></font></p><p><font dir="auto" ><font dir="auto" >Communication of situations/loading schedule</font></font></p><p><font dir="auto" ><font dir="auto" >Provide client liaison (telephone, email, meetings, etc.)</font></font></p><p><font dir="auto" ><font dir="auto" >Coordination with the various stakeholders</font></font></p><p><font dir="auto" ><font dir="auto" >Communication with the various stakeholders (third parties)</font></font></p><p><font dir="auto" ><font dir="auto" >Intervention in the event of incidents and disputes and proposal of appropriate solutions</font></font></p><p><font dir="auto" ><font dir="auto" >Managing customer feedback (complaints, suggestions, etc.)</font></font></p><p><font dir="auto" ><font dir="auto" >Receiving customer feedback (complaint, suggestion, etc.)</font></font></p><p><font dir="auto" ><font dir="auto" >Study and Analysis of Internal Customer Feedback</font></font></p><p><font dir="auto" ><font dir="auto" >Monitoring and communication of actions undertaken to the client.</font></font></p><p><font dir="auto" ><font dir="auto" >Billing - Document verification and archiving</font></font></p><p><font dir="auto" ><font dir="auto" >Billing</font></font></p><p><font dir="auto" ><font dir="auto" >Control and validation of the documents in the file</font></font></p><p><font dir="auto" ><font dir="auto" >Application of billing rates (Purchase-Sale)</font></font></p><p><font dir="auto" ><font dir="auto" >Entering invoices into the ERP software</font></font></p><p><font dir="auto" ><font dir="auto" >Issuing the invoice and verifying the attached documents</font></font></p><p><font dir="auto" ><font dir="auto" >Sending the invoice to the customer</font></font></p><p><font dir="auto" ><font dir="auto" >Receipt of acknowledgments</font></font></p><p><font dir="auto" ><font dir="auto" >Monitoring of outstanding customer balances</font></font></p><p><font dir="auto" ><font dir="auto" >Submitting a copy of the invoice to the accounting department</font></font></p><p><font dir="auto" ><font dir="auto" >Archiving</font></font></p><p><font dir="auto" ><font dir="auto" >Verification of the elements of the file</font></font></p><p><font dir="auto" ><font dir="auto" >Closing and archiving the file</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Bachelor's degree (Bac+3 level) in international business, logistics and transport or a similar field.</font></font></p><p><font dir="auto" ><font dir="auto" >Minimum 2 years of experience in maritime freight.</font></font></p><p>Comp tences Techniques :</p><p><font dir="auto" ><font dir="auto" >Thorough knowledge of maritime operations (import-export)</font></font></p><p><font dir="auto" ><font dir="auto" >Thorough knowledge of maritime transport regulations.</font></font></p><p><font dir="auto" ><font dir="auto" >Personal and interpersonal skills:</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent written and oral communication skills.</font></font></p><p><font dir="auto" ><font dir="auto" >Ability to work in a team and coordinate multidisciplinary teams.</font></font></p><p><font dir="auto" ><font dir="auto" >A sense of quality and customer service</font></font></p><p><font dir="auto" ><font dir="auto" >Negotiation and problem-solving</font></font></p><p><font dir="auto" ><font dir="auto" >Mastery of English and French</font></font></p><p><font dir="auto" ><font dir="auto" >My proficiency with Microsoft Office (especially Excel)</font></font></p><p></p></section>
Rekrute
Morocco
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>The Project Buyer may be called upon for any mission/task necessary for the fund's projects (internal or external):</p><br><br><p><strong>Project purchasing strategy and planning</strong></p><br><br><ul><li>Gather and challenge the needs expressed by the project owner and engineering (technical specifications, terms of reference).</li><li>Develop and update the project procurement plan, aligned with the project schedule and budget.</li><li>Define the packaging strategy: breakdown into lots for works/supplies/services.</li><li>Decide on sourcing strategies per lot: make-or-buy, single/multiple sourcing, local vs. international sourcing, Moroccan local content.</li></ul><p><strong>Sourcing, consultation, and awarding of contracts</strong></p><br><br><ul><li>Identify, prospect, and pre-qualify suppliers, companies, and design offices (technical and financial capacity, references, compliance).</li><li>Prepare tender documents (DCE) and launch calls for tender/consultations in compliance with the fund's contract award rules and applicable Moroccan regulations.</li><li>Manage the entire competitive bidding process (schedule, Q&A, bid opening).</li><li>Conduct comparative analysis of offers (technical and commercial aspects using objective evaluation grids and Total Cost of Ownership - TCO - reasoning).</li><li>Lead commercial, contractual, and deadline negotiations.</li><li>Prepare analysis reports and award recommendations submitted to committees/validation bodies.</li></ul><p><strong>Contracting</strong></p><br><br><ul><li>Draft and finalize contracts and agreements (CCAP, CCTP, price schedules) in coordination with the legal department.</li><li>Secure sensitive clauses: pricing and price revision, deadlines, penalties, guarantees, acceptance, ownership, termination.</li><li>Manage bid bonds and guarantees (provisional bond, final bond, retention guarantee).</li></ul><p><strong>Execution management and supplier management</strong></p><br><br><ul><li>Ensure follow-up of contractual execution (deliveries, milestones, acceptances).</li><li>Manage amendments, claims, discrepancies, and disputes in coordination with the project team and legal department.</li><li>Periodically evaluate supplier performance and update the supplier database.</li></ul><p><strong>Cost control and reporting</strong></p><br><br><ul><li>Monitor the project's purchasing budget, measure and document savings/cost avoidance.</li><li>Produce dashboards and purchasing reports (KPIs, progress, commitments).</li><li>Input and ensure the reliability of data in the ERP/purchasing tool.</li></ul> <br> <br> Required profile : <p>EDUCATION: Master's degree / Engineering school, ideally a specialized Master's in Purchasing / Supply Chain.</p><br><br><p>EXPERIENCE: 3 to 6 years in project purchasing / procurement, ideally in CAPEX environments (infrastructure, energy, industry, construction) or in a consulting firm / company managing investment projects.</p><br><br><p>REQUIREMENTS:</p><br><br><ul><li>Project purchasing (procurement) techniques and processes.</li><li>Market regulations (public and/or internal procurement rules) and contract law.</li><li>Cost structure analysis and total cost of ownership reasoning.</li><li>Solid notions of project management.</li><li>Impeccable integrity and ethics.</li><li>Rigor, organizational skills, prioritization.</li></ul> <br><br> </div>
toto
Morocco - Boulemane
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Designs, develops, implements and improves quality assurance programs, product quality standards, and quality plans, in collaboration with the Engineering, Operations, and Supply Chain functions. Advises and consults plant management on all quality-related issues. Provides training, coaching and mentoring regarding product quality standards, quality plans and company Quality System (QS) application use. Performs periodic testing and documents results for certification and compliance purposes. Develops reports, files and other administrative paperwork in support of quality plans and systems. Interacts with customers and suppliers to aid in resolution of major quality issues. Leads issue-related projects and assists plant with establishing effective corrective actions. Monitors adherence to established quality standards, recommending changes as needed. Supports continuous process improvement initiatives and incorporates Lean Manufacturing principles. Ensures the maintenance/revision of relevant documentation. Assists with designing, implementing, maintaining, auditing and improving plant-wide Quality Management Systems. Administers, supports and utilizes the QS applications software as a system administrator. Monitors the effective use of the various QS applications. Communicates goals and objectives, applies company policy, staffs, trains, coaches, recommends salary increases, ensures positive colleague relations and reviews the performance of colleagues. Performs other duties as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Typically possesses a Bachelor's degree (or equivalent) and 4-8 years of relevant experience. Experience with training and providing leadership to colleagues. Knowledge and Skills Possesses in-depth experience with quality/assurance control in a high-volume production setting. Demonstrates excellent written and oral communication skills. Possesses excellent project management skills. Ability to work with testing equipment and maintain accurate documentation records. Demonstrates high degree of motivation and is analytical and results-oriented. Knowledge of ISO, Total Quality Management, Lean tools, and statistical techniques is a plus. Quality/engineering certifications are a plus. Prior knowledge of applicable federal, state, and local regulations is a plus. Travel may be required.</p><p></p></section>
Morocco - Boulemane
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
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<p>Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests.</p>
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<p>Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
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<p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p>
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Morocco - Boulemane
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Road Operation Administrator , your role is to coordinate the movement of goods, ensuring transportation flows smoothly and efficiently. This includes planning optimal routes, monitoring vehicle and driver performance, and ensuring strict compliance with safety standards and regulatory requirements.</p><p>WHAT ARE YOU GOING TO DO?</p><p>Shipment Planning and Scheduling</p><ul><li>Coordinate inbound and outbound ground shipments to ensure timely deliveries.</li><li>Plan efficient transport routes to reduce costs and delivery times.</li><li>Collaborate closely with carriers, warehouses, and drivers to optimize delivery schedules.</li></ul><p>Communication and Coordination</p><ul><li>Act as the main point of contact for internal and external stakeholders (e.g., suppliers, transport service providers).</li><li>Maintain active communication with carriers to manage delays, cancellations, and operational issues.</li><li>Coordinate with departments such as procurement, sales, and finance to streamline logistics operations.</li></ul><p>WHAT DO WE HAVE TO OFFER?</p><p>With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey.</p><p>There s no doubt that you will be compensated for your hard work and commitment so if you d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.</p><p>ABOUT TOMORROW</p><p>We value your professional and personal growth. That is why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis of race, color, creed, ancestry, ethnic origin, gender, sexual orientation, marital status, family status, disability and/or age (as prescribed by law).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>WHAT ARE WE LOOKING FOR?</p><p>EDUCATION</p><ul><li>Minimum Bachelor's degree (Bac +3) in logistics, transportation, or a related field</li></ul><p>EXPERIENCE</p><ul><li>Minimum of 2 to 5 years of experience in a similar role, ideally in a transport and logistics sector</li></ul><p>TECHNICAL SKILLS</p><ul><li>Strong knowledge of road freight transportation in Morocco</li><li>Proficient in international trade regulations between Morocco and Europe</li><li>Familiarity with the specific requirements of textile goods transportation</li><li>Knowledge of transport management software and tracking systems</li><li>Proficient in Microsoft Office Suite</li><li>Fluent in French and English; Spanish is a plus</li></ul><p>PERSONAL & INTERPERSONAL SKILLS</p><ul><li>Strong organizational and follow-up skills</li><li>Responsiveness and ability to solve problems quickly</li><li>Customer service mindset and team-oriented attitude</li><li>Adaptability and flexibility in the face of change</li></ul><p>Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: EMAIL_ADDRESS. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.</p><p></p></section>
Morocco - Boulemane
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>POSITION SUMMARY </b>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>
Morocco - Boulemane
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>
Morocco
<h2 class="h5">Job description</h2>
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<p>Rejoignez SOGEA Maroc ! Nous recrutons un(e) Responsable Parc et Logistique rattaché(e) à la Direction Matériel, pour jouer un rôle clé dans la performance logistique de nos projets.</p><br><p>Rattaché(e) à la direction logistique, le/la Responsable Parc et Logistique a pour mission d’assurer la disponibilité des matériels et équipements nécessaires aux projets tout en optimisant les coûts associés. </p><br><p>À ce titre, vous serez amené(e) à :</p><br><p>- Contrôler et prévoir les niveaux de stocks en produits et pièces et ajuster le plan d'approvisionnement pour prévenir les ruptures;</p><br><p>- Superviser la performance globale des activités de gestion de parc (stocks, manutention, expédition) en lien avec les objectifs de coût, de sécurité et de disponibilité;</p><br><p>- Identifier et déployer des leviers d’optimisation des coûts logistiques et proposer des actions d’amélioration continue;</p><br><p>- Gérer les relations avec les transporteurs : sélection, négociation des prestations et suivi des performances;</p><br><p>- Élaborer et communiquer des reportings de performance logistique;</p><br><p>- Assurer le suivi administratif des équipements : pointages, préfacturation, facturation et planning d’utilisation;</p><br><p>- Garantir la conformité documentaire des matériels (certificats, VGP, état, maintenance) avant leur mise à disposition sur chantier;</p><br><p>-Encadrer et développer les compétences des équipes logistiques.</p><br><br><p>- Formation Bac+5 en logistique ou domaine équivalent;<br>- Expérience de 5 à 8 ans dans une fonction similaire, idéalement dans le secteur BTP;<br>- Maîtrise des processus de gestion de parc, de stocks et de transport;<br>- Compétences avérées en optimisation des coûts logistiques et en amélioration continue;<br>- Bonne capacité d’analyse, de pilotage de la performance et de gestion des priorités<br>Leadership confirmé avec aptitude à accompagner et faire monter en compétences une équipe;<br>- Aisance relationnelle pour interagir avec différents interlocuteurs (chantier, fournisseurs, transporteurs);</p><br><br><p>Rejoindre Sogea Maroc, c’est :</p><br><p>- S’investir au sein d’une entreprise qui œuvre depuis plus d’un siècle pour développer des ouvrages et des infrastructures innovants atteignant un très haut niveau de performance ;<br>- Intégrer des équipes d’experts ;<br>- S’offrir de belles perspectives professionnelles.</p><br><p>Rejoignez-nous et vivez une véritable aventure humaine !</p><br>
<p><strong>Entity</strong></p><br>
<p>SOGEA MAROC , filiale de SOGEA SATOM, société du groupe VINCI, acteur majeur du marché marocain de la construction. SOGEA MAROC présente depuis 1922, est l'entreprise de référence dans les métiers de l'hydraulique, de l'ouvrage d'art, du génie civil industriel et du bâtiment. Chez SOGEA MAROC, la vision de la réussite est avant tout globale et ne se limite pas uniquement aux aspects économiques. Dans l'optique d'atteindre la performance globale, nous sommes engagés dans une démarche conduite par notre Groupe, pour créer de la valeur à long terme, principalement pour nos collaborateurs. Nous sommes profondément convaincus que « nos meilleurs ambassadeurs sont nos collaborateurs ». Partant de ce principe, nous travaillons à développer la motivation en interne afin que nos talents soient fiers d'appartenir à SOGEA MAROC. Cette démarche favorise également l'attractivité de notre entreprise et facilite l'intégration de nouveau talent. </p><br>
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Morocco - Boulemane
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>POSITION SUMMARY P</b>atrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees. Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>
Morocco
<h2 class="h5">Job description</h2>
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<br>Description de l'entreprise<br><br><p><strong>Pourquoi travailler chez Accor ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br><strong>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</strong></p><br><br>Description du poste<br><br><p>Le Superviseur Front Office assure la supervision opérationnelle quotidienne de la réception afin de garantir un accueil chaleureux, un service client de qualité et le respect des standards de l’établissement.<br>Il coordonne l’équipe Front Office durant son shift, veille au bon déroulement des opérations d’arrivée et de départ des clients, traite les demandes et réclamations, et contribue à l’optimisation de l’expérience client ainsi qu’à l’atteinte des objectifs opérationnels et financiers du département Rooms.</p><br><p>RESPONSABILITÉS PRINCIPALES</p><br><p>1. Supervision des opérations Front Office</p><br><ul><li>Superviser le bon déroulement des opérations quotidiennes de la réception.</li><li>Assurer une qualité de service conforme aux standards LQA, de l’hôtel et de la marque Fairmont.</li><li>Contrôler les procédures de check-in, check-out, facturation et encaissement.</li><li>Veiller à la bonne gestion des réservations, attributions de chambres et rooming.</li><li>Assurer une communication fluide entre les différents départements opérationnels.</li></ul><p>2. Expérience et satisfaction client</p><br><ul><li>Accueillir les clients VIP et assurer un suivi personnalisé.</li><li>Gérer les demandes, incidents et réclamations clients avec professionnalisme.</li><li>Anticiper les besoins des clients afin d’offrir une expérience mémorable.</li><li>Veiller à l’application des standards de qualité et de service.</li><li>Suivre les commentaires clients et contribuer à l’amélioration continue.</li></ul><p>3. Gestion et encadrement de l’équipe</p><br><ul><li>Encadrer, motiver et accompagner les Réceptionnistes, Agents Guest Relation et Night Auditors.</li><li>Organiser la répartition des tâches pendant le shift.</li><li>Participer à l’intégration et à la formation des nouveaux Heartists.</li><li>Veiller au respect des procédures internes, de la discipline et des standards de présentation.</li><li>Assurer les briefings opérationnels de début de shift.</li></ul><p>4. Contrôle administratif et financier</p><br><ul><li>Vérifier les encaissements, fonds de caisse et rapports journaliers.</li><li>Contrôler l’exactitude des données dans le PMS.</li><li>Assurer le suivi des no-shows, late check-outs et procédures de facturation.</li><li>Participer à l’optimisation du revenu en appliquant les techniques d’upselling.</li><li>Préparer les rapports opérationnels demandés par la hiérarchie.</li></ul><p>5. Coordination opérationnelle</p><br><ul><li>Assurer la liaison avec les départements Housekeeping, Réservations, Conciergerie, F&B et Technique.</li><li>Assurer la transmission des consignes entre les shifts.</li><li>Veiller au respect des règles de sécurité et procédures d’urgence.</li></ul><br>Qualifications<br><br><p>Compétences techniques</p><br><ul><li>Maîtrise des opérations Front Office.</li><li>Bonne connaissance des standards hôteliers de luxe.</li><li>Maîtrise des logiciels PMS (Opera Cloud, etc.).</li><li>Bonne gestion des situations difficiles et réclamations clients.</li><li>Connaissances en facturation et procédures de caisse.</li></ul><p>Compétences comportementales</p><br><ul><li>Leadership et esprit d’équipe.</li><li>Sens élevé du service client.</li><li>Excellente communication.</li><li>Sens de l’organisation et gestion des priorités.</li><li>Capacité à travailler sous pression.</li><li>Présentation professionnelle et attitude positive.</li></ul><br>Informations supplémentaires<br><br><p><strong>Notre Engagement Diversité & Inclusion :</strong><br>Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.</p><br> </div>
St. Regis
Morocco
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.<br>Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
APM Terminals
Morocco
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<p>APM Terminals</p><br><br><br><br><br><br><br><br><br><br><p>Are you ready to embark on an exciting career journey in the dynamic world of terminal operations? APM Terminals is a global leader in port and terminal management. As part of the A.P. Moller-Maersk Group, we're dedicated to delivering excellence in container handling, logistics solutions, and maritime services across the globe.</p><br><br><br><p>At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. As part of the A.P. Moller-Maersk Group, we connect economies and communities worldwide. Our success is driven by a strong commitment to LEAN methodologies, embedding continuous improvement into every aspect of our operations. Join us and be part of a team that values excellence, collaboration, and innovation.</p><br><br><br><p><b>The Role</b></p><br><br><p>As an <b>OT Process Controller</b> at our TM2 terminal, you will play a vital role in ensuring the seamless operation of our semi-automated container handling systems. Working in a shift-based rotation from the Integrated Operations Center (IOC), you will be the first line of support for control systems managing Quay Cranes, Automated Rail Mounted Gantry Cranes, and Shuttle Carriers. Your contributions will directly impact system availability, incident response, and operational excellence.</p><br><br><p>Key responsibilities include:</p><br><br><ul><li>Provide real-time system support during shift hours within the IOC</li><li>Monitor alarms, interfaces, and process flows for terminal equipment</li><li>Lead Level 1 troubleshooting and escalate to Level 2/3 as needed</li><li>Detect and resolve control system anomalies and software faults</li><li>Coordinate effectively with Operations, Asset Management, and IT teams</li><li>Document incidents, interventions, and shift handovers thoroughly</li><li>Ensure SLA compliance and proper communication flow within the Control Room</li><li>Support LEAN initiatives through accurate reporting and process documentation</li></ul><br><p><b>What We’re Looking For</b></p><br><br><p><b>Lean-minded:</b> we are looking for someone who brings a strong mindset of continuous improvement – someone who is naturally curious, committed to solving problems at the root, and driven to make things better every day.</p><br><br><br><p><b>Required Qualifications:</b></p><br><br><ul><li>Bachelor’s degree in Computer Science, Business, or a related field</li><li>Strong analytical or technical skills with hands-on troubleshooting experience</li><li>Proficiency in relevant tools and systems (SQL, Oracle, BI applications)</li><li>Ability to communicate insights and technical issues clearly</li><li>Excellent attention to detail and organizational skills</li></ul><br><p><b>Preferred Skills:</b></p><br><br><ul><li>Experience in logistics or automated terminal operations</li><li>Familiarity with LEAN methodologies and incident management processes</li><li>Knowledge of automation tools and virtualization technologies</li></ul><br><p><b>Ready to take the next step in your career?</b></p><br><br><p>If you're passionate about technology, operations, and making a real impact in global trade, we encourage you to apply. Join a team that values your expertise, supports your growth, and celebrates your contributions. Let’s shape the future of terminal operations—together.</p><br><br><p>Would you like this formatted for a job posting platform or internal HR system?</p><br><br><br><p><span><span>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.</span></span></p><br><br><br><p><span><span><span>We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing </span><span><span><span><span><span><span><span><span><span><span><span>accommodationrequests@maersk.com</span></span></span></span></span></span></span></span></span></span></span><span>. </span></span></span></p><br><br><br><br><br><br> </div>
Morocco
<h2 class="h5">Job description</h2>
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<br>Description de l'entreprise<br><br><p><strong>Fairmont Hotels & Resorts</strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.<br><strong>Pourquoi travailler chez Fairmont Tazi Palace Tangier ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</p><br><br>Description du poste<br><br><ul><li>Supervise les opérations quotidiennes du Spa et veille au bon fonctionnement du département.</li><li>Veille à la qualité des prestations et au respect des standards de service de l'établissement.</li><li>Accueille les clients et s'assure de leur satisfaction tout au long de leur expérience au Spa.</li><li>Coordonne les activités quotidiennes de l'équipe et veille à une organisation efficace des opérations.</li><li>Contrôle le respect des protocoles de soins, des procédures internes, ainsi que des standards LQA (Leading Quality Assurance).</li><li>Assure le suivi des réservations et veille à l'optimisation de l'occupation des cabines et des installations du Spa.</li><li>Contrôle la propreté, l'hygiène et la présentation des cabines, des espaces communs et des équipements du Spa.</li><li>Gère les réclamations clients avec professionnalisme et met en œuvre les actions correctives appropriées.</li><li>Veille à la bonne circulation de l'information au sein de l'équipe et assure une communication efficace avec les différents départements de l'hôtel.</li><li>Participe à la formation et à l'intégration des nouveaux collaborateurs.</li></ul><br>Qualifications<br><br><p><strong>Expérience et formation : </strong></p><br><ul><li>Diplôme Bac+2 en Management Hôtelier, Gestion, Bien-être ou domaine équivalent.</li><li>3 à 5 années d'expérience professionnelle, dont au moins 2 années dans une fonction similaire, idéalement au sein d'un hôtel haut de gamme ou d'un établissement de même standing.</li></ul><p><strong>Compétences techniques</strong></p><br><ul><li>Bonne connaissance des opérations d'un Spa et des standards de qualité d'un établissement de luxe.</li><li>Bonne maîtrise des techniques d'accueil, de réservation et de relation client.</li><li>Capacité à superviser les opérations quotidiennes et à coordonner les activités de l'équipe.</li><li>Bonne connaissance des protocoles de soins et des produits de bien-être.</li><li>Maîtrise des standards LQA (Leading Quality Assurance) avec une capacité à veiller à leur application quotidienne.</li><li>Bonne connaissance des normes d'hygiène, de sécurité et des procédures applicables aux espaces de bien-être.</li></ul><p><strong>Qualités personnelles</strong></p><br><ul><li>Excellent sens du service et forte orientation client.</li><li>Excellentes capacités de communication et de coordination.</li><li>Sens de l'organisation, rigueur et souci du détail.</li><li>Capacité à superviser et accompagner les équipes au quotidien.</li><li>Réactivité, autonomie et capacité à gérer les priorités.</li><li>Esprit d'équipe, sens des responsabilités et aptitude à résoudre les problèmes avec professionnalisme.</li></ul><p><strong>Langues</strong></p><br><ul><li>Excellente maîtrise du français et de l'anglais, à l'oral comme à l'écrit.</li><li>La maîtrise d'une troisième langue constitue un atout.</li></ul><br>Informations supplémentaires<br><br><p><strong>Employee Benefits:</strong><br>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, <strong>discounted stays across Fairmont & Raffles properties</strong>, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</p><br><p><strong>Our Values</strong><br>Respect:<br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. </p><br><p>Excellence:<br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.</p><br><p>Belonging:<br>We celebrate our differences. We support each other and we always stand together.</p><br><p>Empowerment:<br>We have authority to take initiative and anticipate moments that create unforgettable experiences. </p><br><p>Integrity:<br>We build trust through mutual respect and being authentic.</p><br><p><strong>Diversity & Inclusion</strong></p><br><p>Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br> </div>
toto
Morocco
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests.<br>Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Morocco
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<p><strong>Publication date :</strong> Jul 17, 2026, 12:00AM</p><br><br><p><strong>Contract duration : </strong></p><br><br>Vidéo EVP<br>Déclaration de mission de l'entreprise<p>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>À propos du rôle<p><span><span>Missions</span></span></p><br><br><ul><li><span>Au sein de la Satellite Factory, vous êtes responsable de sécuriser l’obtention des licences satellites nécessaires aux clients d’Orange en conformité avec les règlementations nationales dans chacun des pays des sites clients.</span></li><li><span>Vous gérez les demandes initiales et les renouvellements de licences pour les clients (portefeuille de clients internationaux, type ONG, grands comptes).</span></li><li><span>Vous êtes responsable du suivi des budgets, des contrats de prestataires/consultants externes.</span></li><li><span>Vous challenger les différents fournisseurs externes, vous négociez des contrats cadres avec les conditions commerciales.</span></li><li><span>Vous étudiez proactivement les différentes règlementations télécom liées aux nouvelles constellations LEO.</span></li><li><span>En parallèle, vous participez, avec les équipes opérationnelles (architectes réseaux, relations fournisseurs…), au suivi et à la qualification des prospects satellites du groupe Orange en conformité avec les procédures d’avant ventes des solutions satellites.</span></li></ul><br><p><span><span>Activités</span></span></p><br><br><ul><li><span>Analyser les demandes prospects pour fournir les quotations pour les offres commerciales licences auprès des fournisseurs externes.</span></li><li><span>Assurer la communication des offres auprès des entités commerciales du groupe Orange.</span></li><li><span>Initier les demandes de licence après contractualisation client,</span></li><li><span>Préparer les comités de dépenses,</span></li><li><span>Enregistrer et suivre les commandes jusqu’à leur réception,</span></li><li><span>Production et analyse mensuelle des KPIs pour alimenter le dashboard de la Satellite Factory,</span></li><li><span>Contribution aux exercices budgétaires et analyse des écarts : HLF, Q3F, budget,</span></li><li><span>Participer activement à la Digitalisation de l’activité,</span></li></ul><br>À propos de vous<p><span>OINIS est une entité dédiée à la mise en place de solutions réseaux internationales. La mission d’OINIS est de concevoir, planifier, déployer et exploiter les réseaux internationaux et longue distance (Backbone), ainsi que les infrastructures SI du groupe Orange.</span></p><br><br><p><span>Rejoindre OINIS, c’est rejoindre une équipe d’hommes et de femmes avec différents profils, et évoluer dans un environnement international et multiculturel. Cette richesse humaine chez OINIS vous ouvrira des perspectives d’évolution en profitant de l’expérience de nos équipes et en partageant les vôtres.</span></p><br><br><p><span>Au sein d’OINIS, la direction Infrastructures a pour rôle de définir, construire et maintenir les infrastructures réseaux internationaux basées sur des couches de transmission optique (terrestre ou sous-marine) ou de solutions satellitaires. Avec des compétences reconnues et réparties dans le monde entier, OINIS est un acteur de référence des réseaux, infrastructures, et services.</span></p><br><br><span>Le département Satellite Factory gère les réseaux internationaux de transmission spatiale qui a pour mission principale de développer et d’exploiter les réseaux de transmission par satellite d’Orange pour les clients Entreprises et Opérateurs.</span><br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>Informations supplémentaires<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Égalité des chances en matière d'emploi<p>Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.</p><br><br>Récompenses..<p> At Orange, only your skills matter.
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<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
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Four Seasons Hotels and Resorts
Morocco
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><br><br><p><b><span>ESSENTIAL FUNCTION</span><span>S</span></b></p><br><br><br><ul><li><p><span><span>Assigning rooms for all arrivals, with considerations of the estimated time of arrivals, personal guest preferences and stay history. Special focus on Elite guests and other VIP guests </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Handling and managing “Queue” Rooms</span></span></p><br><br></li><li><p><span><span>Coordinating with Housekeeping to track readiness of rooms for check-in</span></span></p><br><br></li><li><p><span><span>Running daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy</span></span></p><br><br></li><li><p><span><span>Keeping track of changes on room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping</span></span></p><br><br></li><li><p><span><span>Working closely with Reservations department</span><span> to get the Arrival time </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assigning </span><span>Group arrivals</span><span> and updating the group resume.</span></span></p><br><br></li><li><p><span><span>Clearing departures </span><span>and </span><span>b</span><span>ack to back</span><span> rooms </span></span><br><span><span>Reviewing and preparing for early check-ins, express and late check-out requests from guests and providing guidance to teams based on occupancy and arrival patterns</span></span></p><br><br></li><li><p><span><span>Liaise with Housekeeping to prepare showrooms for sales & marketing needs</span></span></p><br><br></li><li><p><span><span>Communicate with Finance Department for any pending account, Open Folio, PM and follow up with any pending payment.</span></span></p><br><br></li><li><p><span><span>Raising the manual requisition and </span><span>Birchstress</span><span> PO/REQ</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintains inventory of the department stationary at the end of the month for proper stock keeping and usage. </span></span></p><br><br></li><li><p><span><span>Daily review the next three days arrivals detail report with FDM / FOAM to make proper arrangement for the rooms. </span></span></p><br><br></li><li><p><span><span>Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest.</span></span></p><br><br></li><li><p><span><span>Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.</span></span></p><br><br></li><li><p><span><span>Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift of both own and the Guest Relations Officer.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Works harmoniously and professionally with co-workers and supervisors. </span></span></p><br><br></li><li><p><span><span>Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Makes confirmation for guest with regards to their booking</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Can answer guest calls and direct them appropriately in the absence of a Communications Operator. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Must be familiar with Four Seasons Hotels & Resorts standard training manual and service culture. </span></span></p><br><br></li><li><p><span><span>Daily review the next three days arrivals detail report with F</span><span>DM</span><span> / FOAM to make proper arrangement for the rooms. </span></span></p><br><br></li></ul><br><br><p><b><span>NON-ESSENTIAL FUNCTIONS</span></b></p><br><br><ul><li><p><span><span>All information should be in confidential.</span></span></p><br><br></li><li><p><span><span>Set up good relationship with all the department of the hotel, and keep smooth working </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Ensures high standards of personal presentation and grooming.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Exercises responsible </span><span>behavior</span><span> at all times and positively representing the hotel and Four Seasons.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Business Center, Executive Club and lobby coverage. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests. Ensures the driveway are well maintained and properly manned at all times. </span></span></p><br><br></li><li><p><span><span>Carries out any other reasonable duties and responsibilities as assigned.</span></span></p><br><br></li></ul><br><br><p><b><span>KNOWLEDGE AND SKILLS</span><span>.</span></b></p><br><br><p><b><span>Education</span></b></p><br><br><ul><li><p><span><span>College graduate or Certificate in Hotel Management.</span></span></p><br><br></li></ul><br><br><p><b><span>Experience </span></b></p><br><br><ul><li><p><span><span>Minimum one year working experience in similar 5-star hotel OR minimum </span><span>two year</span><span> working experience as Front Desk Guest Relations Officer </span></span></p><br><br></li></ul><br><br><br><br><br><br><br><br> </div>