CS Cart Jobs in Morocco
3135 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>The Customer Success Account Manager</strong> <strong>(CSAM)</strong> is responsible for the relationship with assigned number of corporate customers at the technical level and for the escalation management.</p> <p> </p> <p>CSAM increases customer satisfaction and loyalty to the company, enhances efficiency of Kaspersky product usage by our customers, improves security posture of customers through effective IS consulting and guidance as well as builds and maintains relationships with key customer contacts at the business level.</p> <p> </p> <p> <strong>Responsibilities:</strong> </p> <ul> <li>Provide technical support to customers under MSA support contract, and/or standard support;</li> <li>Build, maintain good working relationship with assigned MSA accounts, and ensure their satisfaction with Kaspersky support and products;</li> <li>Accountable for the renewal of MSA contracts and growth of new MSA customers together with sales team;</li> <li>Take initiative on technical skills, self-learning and development towards obtaining Kaspersky Certifications;</li> <li>Apply system analysis techniques and procedures and consult with end users to diagnose product and system issues, and determine appropriate system configurations and specifications to optimize usage of Kaspersky products;</li> <li>Resolve, manage, escalate, and drive satisfactory resolution of customers technical support issues based on Kaspersky products and technologies;</li> <li>Communicate progress on a regular basis to stakeholders in the customer/partner organizations for normal and escalated technical issues;</li> <li>Understand customer business requirements so as to recommend improved software settings/tasks/policies, or hardware upgrades for effective operation of Kaspersky applications;</li> <li>Comply with the technical support workflow/processes as prescribed by HQ;</li> <li>Proactively contribute to the enrichment of our Knowledge Base;</li> <li>Deliver Kaspersky Professional Services for Kaspersky Solutions to B2B clients (this includes but not limited to implementation, training, configuration, migration, health checks, project management);</li> <li>Deliver consultative-based knowledge transfer and documentation to Kaspersky s clients;</li> <li>Monthly reporting to MSA Client and management;</li> <li>Be the technical support representative in the home country, taking ownership for customer/partner support escalations, and drive issue resolution using established processes and procedures in a timely manner.</li> </ul> <br> <p> <strong>Required Communication Skills:</strong> </p> <ul> <li>English verbal communication skills at the professional level;</li> <li>Written English communication skills at the professional level;</li> <li>Ability to engage effectively with clients at the senior technical and middle management levels;</li> <li>Strong interpersonal and negotiation skills.</li> </ul> <p> </p> <p> <strong>Required Technical Skills:</strong> </p> <p> </p> <p> <i> <strong>Advanced:</strong> </i> </p> <ul> <li>Microsoft OS (Server 2019+ and Windows 10+), MS Certified is an advantage;</li> <li>Linux OS (Ubuntu, CentOS);</li> <li>Enterprise Networking Technologies (eg. TCP/IP, DNS, Firewall, Active Directory);</li> <li>Virtualization environments (VMware EXSi, Hyper-V);</li> <li>Troubleshooting skills including the ability to analyse logs, traces, and dump files (Wireshark, Windows Logs, Windows Performance).</li> </ul> <p> <i> <strong>Intermediate:</strong> </i> </p> <ul> <li>MS SQL and MS Exchange;</li> <li>Web and Messaging Systems.</li> </ul> <p> <i> <strong>Optional:</strong> </i> </p> <ul> <li>Kaspersky product certifications;</li> <li>CompTIA CASP+.</li> </ul> <p> </p> <p> <strong>Education / Technical Certifications:</strong> </p> <ul> <li>Completed degree (BS) in Information Technology, Computer Science or equivalent;</li> <li>7+ years of experience in IT industry; 4+ years of experience in IT security;</li> <li>MCP or equivalent : Windows Server 2019+ and Windows 10+;</li> <li>CCNA beneficial;</li> <li>VMware EXSi;</li> <li>Linux.</li> </ul> <p> <i>* Candidate will be required to pass Kaspersky Internal core certifications within 3 months after on-boarding.</i> </p> <p> </p> <p> <strong>Other Required Skills:</strong> </p> <ul> <li>Positive attitude in taking on ownership for issue resolution, root cause analysis, and remediation;</li> <li>Analytical Troubleshooting Skills;</li> <li>Ability to articulate issues clearly, communicate next steps with confidence;</li> <li>Sound decision making and critical thinking skills;</li> <li>Good time management, organization and prioritization skills.</li> </ul> <p> </p> <p><br></p></div></section>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Back-Office Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Manage Coverage Engine workflow end-to-end, completing sourcing, matching, and QA while ensuring checklist compliance; Verify and curate source data, ensuring accuracy of details; Maintain high-quality assets (links, images, and official references); Conduct quality assurance on all outputs, ensuring visual accuracy, realism, and adherence to presentation guidelines; Handle sensitive customer data with care and security; Identify and escalate technical issues via appropriate channels; ensure timely resolution; Support additional operational tasks within scope as needed; What you need to succeed in this role: Excellent English communication skills (C1 for both spoken and written); Strong attention to detail and visual judgment for accurate matching and quality assurance; Ability to consistently follow strict processes, checklists, and guidelines; Good understanding of food and dishes, with resourcefulness for quick online research and verification; Ability to work independently while following established procedures and service expectations; Proficiency in web-based tools and Google Sheets (filters, basic formulas, pivot tables); Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Backup power supply to ensure uninterrupted work.<br> Benefits: Fixed Schedule: Monday–Friday, 9 AM–6 PM, UTC Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <p>Main tasks:</p><br><br><ul><li>Provide first-level technical support to users.</li><li>Receive, qualify, and process requests and incidents via phone, email, or ticketing tool.</li><li>Diagnose and resolve hardware and software incidents.</li><li>Follow up on tickets until they are resolved and inform users of progress.</li><li>Write and update technical documentation and procedures.</li><li>Ensure quality service while respecting deadlines and service level agreements (SLAs).</li></ul> <br> Required profile : <ul><li>Bac+2 (2-year post-secondary degree) in IT or equivalent.</li><li>Good knowledge of Windows environments, Microsoft 365, and support tools.</li><li>Basic knowledge of networks (TCP/IP, DNS, DHCP).</li><li>Experience in a call center is a plus.</li><li>Good command of French, both spoken and written.</li><li>Customer service orientation, listening skills, rigor, and team spirit.</li><li>Immediate availability.</li></ul> <br><br> </div>
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<p><b>Greif</b> is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries. </p><br><p>With a commitment to legendary customer service, operational excellence, and global sustainability, <b>Greif </b>packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders. </p><br><p>Learn more about the company's <b>Customized Polymer</b>, <b>Sustainable Fiber</b>, <b>Durable Metal</b>, and <b>Integrated Solutions</b> at <b>www.greif.com</b> and follow <b>Greif</b> on Instagram and LinkedIn. </p><br><p><b>OUR VISION: </b></p><br><p>To Be the Advantage That Helps Our Customers Win. </p><br><p><b>OUR PURPOSE: </b></p><br><p>Creating packaging solutions for life’s essentials. </p><br><p><b>Job Requisition #:</b></p><br>034627 MAINTENACE SUPERVISOR (Open)<p><b><span>Job Description:</span></b></p><br>About the Role<p>We are seeking a proactive, hands-on<b>Maintenance Supervisor </b>to join our team in Casablanca, Morocco. This role is key to maintaining safe, reliable, and efficient manufacturing operations through strong technical support and continuous improvement. The ideal candidate brings solid experience in the<b>plastics industry</b>and strong knowledge of<b>hydraulic systems</b>, along with the ability to troubleshoot, improve, and support production equipment in a fast-paced environment.</p><br>Key Responsibilities<ul><li><span>Lead maintenance scheduling, equipment repairs, and overall equipment reliability.</span></li><li><span>Recommend and implement equipment improvements to enhance uptime, performance, and yield.</span></li><li><span>Troubleshoot and resolve complex equipment issues, with a strong focus on<b>hydraulic, mechanical, and electrical systems</b>.</span></li><li><span>Perform preventive maintenance, failure analysis, and unscheduled repairs.</span></li><li><span>Support equipment modifications, installations, and in-house fabrication activities.</span></li><li><span>Procure replacement parts and tools as needed for operations.</span></li><li><span>Develop or support maintenance procedures and train colleagues on equipment use.</span></li><li><span>Promote a strong safety culture by ensuring proper PPE use, machine guarding, and safe work practices.</span></li><li><span>Set daily operational priorities and ensure company policies and procedures are followed.</span></li><li><span>Perform other duties as assigned.</span></li></ul>Experience and Education<ul><li><span>Bachelor’s degree or equivalent technical background preferred.</span></li><li><span>Experience in a manufacturing environment is required.</span></li><li><span>Background in the<b>plastics industry</b>is strongly preferred.</span></li><li><span>Strong practical knowledge of<b>hydraulic systems</b>is essential.</span></li></ul>Knowledge and Skills<ul><li><span>Strong analytical, troubleshooting, and problem-solving skills.</span></li><li><span>Technical knowledge of<b>hydraulic</b>, mechanical, electrical/electronic, instrumentation, and computer systems.</span></li><li><span>Experience assembling and disassembling manufacturing equipment.</span></li><li><span>Ability to diagnose and resolve mechanical and electrical equipment issues effectively.</span></li><li><span>Strong planning, project coordination, and organizational skills.</span></li><li><span>Ability to work collaboratively and lead day-to-day operational activities.</span></li><li><span>Strong commitment to safety, quality, and continuous improvement.</span></li></ul><p>At <b>Greif</b>, we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential. </p><br><p><i><b>Protect Yourself From Scams:</b></i> <i>We value the integrity of our recruitment process and prioritize the well-being of our candidates. While you may find Greif job postings on various platforms, all legitimate opportunities can be verified on our official Careers page at </i><i>www.greif.com</i><i>. All communication from Greif regarding job opportunities will also come from an @greif.com email address. If you have concerns about the legitimacy of a job posting, receive an unsolicited job offer or suspect fraudulent activity, please contact us for verification via this link </i>Contact Us - Greif<i>.</i></p><br><p><b>EEO Statement:</b></p><br><p><span><span><span><span>https://www.greif.com/wp-content/uploads/2023/04/HR-101-Equal-Employment-Opportunity-Policy-English.pdf</span></span></span></span></p><br><p><i>We offer a competitive salary, excellent benefits and opportunity for growth. Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other</i> <i>any other legally protected characteristic.</i></p><br><p><i>For more information read Greif’s Equal Opportunity Policy.</i></p><br> </div>
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<span>Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Apply now for the position of Customer Services Sales Representative, and you will Drive New orders and Revenue generation for CS, and actively participate in service continuity and customer satisfaction, based in Casablanca, Morocco. Your will: • Act as main customers’ contact regarding Sales topics, and take all necessary actions to ensure high contract capture rate results • Be responsible for preparing, approving by appropriate responsible, and archiving all CS sales related documentation, including customer documentation • Establish and maintain contact with customers across your area of responsibility, and provide them with constant support • Maintain contact with all internal stakeholders to provide business support and to share all necessary information at the right time and on a periodic basis • Lead the CS tenders and public contracts through all dedicated processes • Support EQ Sales team to sign POS maintenance contracts • Use your in-depth knowledge and your analytical thinking to execute superior strategy • Be responsible for achieving annual targets on New order, Revenue, Price increase, Contract’s capture rate • Work closely with the PM team to ensure that final acceptance documents for public contracts are signed on time • Follow up all T&M offers by setting up customer discussions to ensure the reception of POs on time Your qualifications and characteristics: • Bachelor’s degree in engineering or equivalent • Proven knowledge of the medical imaging industry and strong understanding of customer services requirements • Customer-oriented mindset, and advanced ability to build strong relationships • Strong communication skills, active listening, and interpersonal skills • Resilient and persistent, you showed ability to manage tough negotiations and to follow up on open topics • Well organized and flexible, you effectively manage your time • Accountable and result oriented • Ability to work with different teams, and to solve problems • Strong oral and written communication skills in Arabic, French and English. To find out more about the specific business, have a look at Products & Services - Siemens Healthineers (siemens-healthineers.com) Who we are: We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at Jobs & careers (siemens-healthineers.com) As an equal opportunity employer, we welcome applications from individuals with disabilities. We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><div><div><div><div><ul> </ul> </div> </div> </div> <div> <div> <b><font dir="auto" ><font dir="auto" >Your profile</font></font></b> </div> <div> <ul> <li><font dir="auto" ><font dir="auto" >Diploma (m/f) of a </font></font><strong><font dir="auto" ><font dir="auto" >Bac+5 in computer science</font></font></strong><font dir="auto" ><font dir="auto" > , information systems or equivalent</font></font></li> <li><font dir="auto" ><font dir="auto" >Proven experience in </font></font><strong><font dir="auto" ><font dir="auto" >functional testing</font></font></strong><font dir="auto" ><font dir="auto" > , with a strong focus on </font></font><strong><font dir="auto" ><font dir="auto" >API testing</font></font></strong> </li> <li><font dir="auto" ><font dir="auto" >Good mastery of </font></font><strong><font dir="auto" ><font dir="auto" >REST service testing</font></font></strong><font dir="auto" ><font dir="auto" > using tools such as </font></font><strong><font dir="auto" ><font dir="auto" >Postman</font></font></strong> </li> <li><font dir="auto" ><font dir="auto" >Ability to analyze </font></font><strong><font dir="auto" ><font dir="auto" >functional specifications</font></font></strong><font dir="auto" ><font dir="auto" > and design relevant test scenarios</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of </font></font><strong><font dir="auto" ><font dir="auto" >software testing methodologies</font></font></strong><font dir="auto" ><font dir="auto" > and the bug lifecycle</font></font></li> <li><font dir="auto" ><font dir="auto" > Comfortable using </font></font><strong><font dir="auto" ><font dir="auto" >issue tracking</font></font></strong><font dir="auto" ><font dir="auto" > tools (JIRA or equivalent)</font></font></li> <li><font dir="auto" ><font dir="auto" >Understanding of </font></font><strong><font dir="auto" ><font dir="auto" >Agile/Scrum environments</font></font></strong> </li> <li><font dir="auto" ><font dir="auto" >Analytical skills, rigor, autonomy and </font></font><strong><font dir="auto" ><font dir="auto" >good communication skills</font></font></strong> </li> <li><font dir="auto" ><font dir="auto" >Ability to work effectively in a </font></font><strong><font dir="auto" ><font dir="auto" >multidisciplinary team</font></font></strong> </li> </ul> </div> </div> <div> <div> <b><font dir="auto" ><font dir="auto" >Some reasons to join us</font></font></b> </div> <div> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Quality of life at work:</font></font></strong><font dir="auto" ><font dir="auto" > Possibility of teleworking in Morocco as well as internationally and autonomy in the organization of your daily life, hybrid missions according to your preferences.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Continuous learning:</font></font></strong><font dir="auto" ><font dir="auto" > access to training and certifications dedicated to your technology, personalized support and structured integration pathway.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Diverse projects and high impact:</font></font></strong><font dir="auto" ><font dir="auto" > work with major accounts in diversified sectors with stimulating business and technological challenges.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Cosyst me d'expertise:</font></font></strong><font dir="auto" ><font dir="auto" > benefit from personalized technical support and active integration into our third-party SM communities.</font></font></li> </ul> </div> </div> <div> <div><br></div></div></div></div></section>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p><strong>Orange Maroc</strong> operates within a corporate culture that strongly combines <strong>collaboration</strong> and <strong>performance</strong>, with both dimensions playing an equally important role. The company values teamwork, trust, employee support and collective success, while also encouraging ambition, achievement and a strong results-oriented mindset. This culture is complemented by an <strong>innovative</strong> approach that promotes agility and adaptability in a constantly evolving environment. Greater emphasis is placed on people and performance than on formal processes, creating a work environment that is collaborative, demanding and stimulating.
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<br> Job : <p><strong>MISSION:</strong></p><br><br><p>Ensure the technical qualification of customer needs within the scope of the position and structure suitable ICT solutions, ensuring their technical consistency, operational feasibility, and alignment with the architecture standards defined by the ICT Directorate's Solution Architects and Solution Product Managers.<br>Translate customer requirements into structured technical proposals and actively contribute to RFP/RFQ responses, securing technical assumptions and implementation scenarios in the pre-sales phase.Contribute to the development of solution costing in coordination with the Solution Architects teams and provide technical support to clients within the framework of bid processes.</p><br><br><p><strong>SCOPE:</strong></p><br><br><p>The position covers all Public Cloud offers, including:<br>Hyperscalers (AWS, Azure, OCI, GCP, etc.) across all IaaS, PaaS, and SaaS layers<br>Enterprise SaaS Solutions from hyperscalers (M365, Google Workspace, and associated collaborative solutions)<br>Advanced SaaS and PaaS solutions from hyperscalers, including generative AI services, intelligent assistants, Data & Analytics platforms (Data Lake, Data Warehouse), and managed ML services<br>Associated cross-functional cloud services (DNS, domain names, SSL certificates, etc.)<br>Regulatory, security, and sovereignty requirements applicable to Public Cloud environments</p><br><br><p><strong>MAIN RESPONSIBILITIES:</strong><br>Technically qualify customer needs in the pre-sales phase and analyze functional, technical, and regulatory requirements<br>Translate functional and technical needs into structured ICT solutions, consistent with the catalog and adapted to the client's operational context<br>Contribute to the construction of solution architectures in collaboration with Solution Architects<br>Evaluate the technical and operational feasibility of proposals, identifying dependencies, prerequisites, and integration constraints<br>Identify technical risks and propose appropriate mitigation scenarios<br>Contribute to RFP/RFQ responses and associated technical documentation, ensuring the quality and consistency of deliverables<br>Build and consolidate final technical proposals within the framework of bid processes, ensuring the soundness of the assumptions made<br>Contribute to the development of solution costing in coordination with the Solution Architects teams<br>Support Sales teams in complex sales cycles, particularly on strategic or multi-technology opportunities<br>Participate in technical presentations, workshops, and client scoping sessions<br>Support the execution of Proof of Concepts (PoC) and contribute to the technical validation of proposed scenarios<br>Challenge technical assumptions and ensure the overall consistency of proposed solutions<br>Contribute to the capitalization of feedback and the updating of internal repositories<br>Ensure the alignment of proposals with architecture standards and product orientations defined by the Solution & Product Engineering Department<br> </p><br><br> <br> Required profile : <p>- Education:</p><br><br><ul><li>Master's degree (Bac+5) in Computer Science, Networks, Telecommunications, or Information Systems.</li><li>Engineering degree or specialized Master's in Cloud Computing, IT Infrastructure, or Information Technology.</li></ul><p>- Experience:</p><br><br><ul><li>Experience in Cloud consulting, Cloud architecture, or technical pre-sales.</li><li>Proficiency in Public Cloud solutions (AWS, Azure, GCP, OCI) for IaaS, PaaS, and SaaS layers.</li><li>Experience in designing and sizing Cloud solutions for B2B clients.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>OUR STORY At STMicroelectronics, we believe in the power of technology to drive innovation and make a positive impact on people, businesses, and society. As a global semiconductor company, our advanced technologies and chips form the hidden foundation of the world we live in today. When you join ST, you will be part of a global business with more than 115 nationalities, present in 40 countries, and comprising over 50,000 diverse and dedicated creators and makers of technology around the world. Developing technologies takes more than talent: it takes amazing people who understand collaboration and respect. People with passion and the desire to disrupt the status quo, drive innovation, and unlock their own potential. Embark on a journey with us, where you can innovate for a future that we want to make smarter and greener, in a responsible and sustainable way. Our technology starts with you.</p><p>YOUR ROLE * Process Scope: Die Attach Process Glue/ Soft Solder/ Solder Paste * Responsible for providing technical support and guidance on process implementation and analysis to ensure conformance of the manufacturing process to set specifications. * Support in development of new products and ensure proper implementation of established manufacturing processes. Perform new material and machine qualification and improvement. * Identify, modify, and upgrade processes and controls to meet set quality standards, yield and meet the target milestone at optimum cost. * Supports manufacturing and Quality Programs * To lead Technical Team or group for improvements and Projects * Ensure that EHSE aspect will be considered during new product/new process introduction and Ensure New process or product conformity vs EHSE requirements</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Engineer / Master diploma</li><li>Technical Background: Strong technical knowledge of assembly processes, strategic thinking, leadership, and analytical problem solving.</li><li>The Central Process Engineer is responsible in over-all result of new product/process. (Definition, Design, detailed preparation, validation and qualification, release, industrialization). Handling multiple jobs and responsibilities, projects at the same time.</li><li>Deep fundamental knowhow on process field of competence, technical ability to perform optimization and analytical capability to perform research and problem solving (simple/complex) is vital to this job.</li><li>Degree of autonomy: High level of autonomy in the technical decision-making process is needed. Interaction with N+1, N+2, N+3 are mainly for strategic alignment or project review.</li><li>Need high scientific & technical background in Die attach</li><li>High level of communication behavior</li><li>Leadership skills to a multi-cultural teams; highly technical members that need to be all engaged and working together to improve company operations (quality, cost,yield</li><li>Knowledge with MS office/ PowerBI</li><li>Strong Knowledge in Statistical Tools and Software</li><li>English business proficiency</li><li>PMP certified, Six Sigma certified are advantage</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Laboratory and Diagnostic Officer provides basic technical support and assistance in laboratory systems strengthening and diagnostics under the STRIDES Morocco Activity. The position supports the day-to-day implementation of laboratory-related activities under the guidance of the Senior Laboratory and Diagnostic Officer, assists with the development of technical materials and reports, and contributes to workplan preparation and progress documentation. Working closely with the senior technical team, relevant government counterparts, and in-country partners, the Officer will support the delivery of laboratory and diagnostic interventions, monitor activity progress, and assist in building the capacity of the national laboratory system .</p><p>Accountabilities:</p><ul><li>Assists in providing technical support for the implementation of laboratory systems strengthening and diagnostic activities in alignment with Morocco's national health priorities and STRIDES Morocco workplan objectives.</li><li>Supports engagement with the Ministry of Health and relevant government counterparts by preparing documentation, logistics, and follow-up materials for technical meetings and activities.</li><li>Contributes to the development and dissemination of laboratory-related tools, guidelines, training materials, and standard operating procedures.</li><li>Monitors and maintains project protocols, instruments, data sets, manuals, training materials, and reports related to laboratory systems and diagnostics.</li><li>Conducts searches of published literature and technical resources on evolving issues in laboratory systems, diagnostics, and global health security.</li><li>Contributes to the development and sharing of lessons learned, knowledge products, innovations, and best practices related to laboratory strengthening in Morocco.</li><li>Works closely with the assigned technical team to ensure laboratory activities are implemented according to standard operating procedures and project quality standards.</li><li>Provides quality control and quality assurance support for laboratory-related technical outputs and deliverables.</li><li>Supports workplan preparation, finalization, and tracking of activity progress against approved timelines.</li><li>Participates in client and funder meetings and assists with the preparation of related reports and presentations.</li><li>Provides administrative and logistical support for technical training events, workshops, field visits, and other laboratory-related activities.</li><li>Supports preparation of quarterly and annual progress reports and other required project documentation.</li><li>Gathers information, data, and statistics needed to provide evidence for reports, presentations, and technical papers.</li><li>Assists with compiling technical content including reports, presentations, and manuscripts.</li><li>Participates in data review processes and supports the use of data for decision-making.</li><li>Performs other duties as assigned.</li></ul><p>Applied Knowledge & Skills:</p><ul><li>Basic working knowledge of laboratory systems, biosafety, and quality management principles relevant to public health programs.</li><li>Familiarity with Morocco's public health system and national laboratory landscape.</li><li>Basic understanding of diagnostic methods and laboratory quality standards (e.g., ISO 15189, SLIPTA) as they apply to national health systems.</li><li>Proficiency with database management software and online search tools required.</li><li>Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.</li><li>Articulate, professional, and able to communicate in a clear, positive manner with clients, government counterparts, and staff.</li><li>Excellent oral and written communication skills; professional proficiency in Arabic, French, and English required.</li><li>Excellent organizational and analytical skills.</li><li>Demonstrated proficiency with using Microsoft Office Suite required.</li><li>Ability to analyze and interpret data, identify errors, and prepare reports.</li><li>Ability to solve problems and implement corrective action as needed.</li></ul><p>Problem Solving & Impact:</p><ul><li>Works on problems of moderate scope that require analysis or interpretation of various factors.</li><li>Exercises judgment within defined procedures and practices to determine appropriate action.</li><li>Builds rapport with internal and external staff.</li><li>Decision may affect a work unit or area within a department.</li></ul><p>Supervision Given/Received:</p><ul><li>Has no supervisory responsibility.</li><li>Receives general instructions on routine work and detailed instructions on new assignments or projects.</li><li>Reports to the Senior Laboratory and Diagnostic Officer, STRIDES Morocco.</li></ul><p>Typical Physical Demands:</p><ul><li>Typical office environment.</li><li>Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.</li><li>Ability to sit and stand for extended periods of time.</li><li>Ability to lift/move up to 5 lbs.</li></ul><p>Technology to be Used:</p><ul><li>Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.</li></ul><p>Travel Requirements:</p><ul><li>10% - 25%</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree or its international equivalent in Laboratory Sciences, Public Health, Biomedical Sciences, or a related field.</li><li>Typically requires 2+ years of relevant experience in laboratory systems, diagnostics, or a related technical area.</li><li>Prior work experience in a non-governmental organization (NGO), government agency, or private organization preferred.</li><li>Exposure to USAID- or U.S. Department of State-funded projects in Morocco or the MENA region is an advantage.</li><li>Professional proficiency in Arabic, French, and English; strong written and verbal communication skills in all three languages required.</li></ul><p></p></section>
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Job : <p>Reporting to the Head of Department, your responsibilities are;</p><br><br><ul><li>Identification, evaluation, and monitoring of IT risks, particularly Cyber risks.</li><li>Choice, implementation, and operational maintenance of security measures to control IT risks: Firewall, backup programs, cryptography, authentication, etc.</li><li>Monitoring the application of the IT security policy.</li><li>Monitoring of IT security improvement actions and reporting.</li><li>Establish an IT risk prevention plan and maintain the IT business continuity plan in operational condition.</li><li>Analyze risks and malfunctions and monitor the security of information systems.</li></ul><p>Technological Watch:</p><br><br><ul><li>Ensure the application of security standards and norms.</li><li>Audit compliance with IT security standards (ISO 27001, CEH,...)</li></ul> <br> <br> Required profile : Holder of a diploma (BAC+5) from an Engineering School in Computer Science or equivalent university degree (MIAGE).<br>Mandatory training in security standards (ISO27001, CEH)<br> <br><u><strong>Mandatory experience in: </strong></u><br> <br>- Information System Security.<br>- Deployment of SI security infrastructure (Antivirus, Firewalls, Appliances, IDS/IPS...)<br> <br><u><strong>Desirable experience in: </strong></u><br> <br>- Information system security audit, Penetration testing<br> <br>You are bilingual, with a good command of both Arabic and English.<br>Then this position is for you!<br> <br><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <ul><li>Provide functional and/or technical support for CODEP and RTM-GCB tools</li><li>Handle user tickets (analysis, diagnosis, resolution)</li><li>Assist users in learning how to use the tools</li><li>Participate in incident management and anomaly tracking</li><li>Contribute to documentation (user guides, procedures)</li><li>Provide regular reports on activities and problems encountered</li><li>Collaborate with business and IT teams in an international environment</li></ul> <br> Required profile : <p>Master's degree in computer science / information systems</p><br><br><p><strong>MUST qualifications:</strong></p><br><br><ul><li>Knowledge or interest in STELLANTIS tools</li><li>CODEP</li><li>RTM-GCB</li><li>Good understanding of application environments and user support</li></ul><p><strong>Languages:</strong></p><br><br><ul><li>French: B2</li><li>Italian: B2</li><li>English: B1+</li></ul> <br><br> </div>
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<br> Company culture : <p><b>HEOMI </b>is characterized by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. The company also integrates a more moderate <strong>innovation component</strong>, encouraging initiative and adaptability. Finally, a less dominant <strong>organizational dimension</strong> provides a structuring framework to support efficiency.
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<br> Job : <p>Joining HEOMI means saying yes to a meaningful experience, where encounters and tasks push you to grow every day within a committed and dynamic team.</p><br><br><p>Reporting to the IT Director, your main responsibilities as an AS400 / RPG Developer will be:</p><br><br><p>- Analyze needs;</p><br><br><p>- Automate work methods;</p><br><br><p>- Develop applications in FREE RPG, RPG III, RPGILE, RPGLE;</p><br><br><p>- Maintain applications in RPG 3, RPG 4;</p><br><br><p>- Provide technical support to users;</p><br><br><p>- Ensure technological watch;</p><br><br><p>- Write IT documentation;</p><br><br><p>- Participate in change management.</p><br><br> <br> <br> Required profile : <p><strong><u>Education and Experience: </u></strong></p><br><br><p>- Master's degree (BAC+5) in IT with at least 2 years of experience in a similar role.</p><br><br><p><br><strong><u>Required technical skills: </u></strong></p><br><br><br><p>- You can perform programming in FREE RPG/RPG3/RPG4, modular programming, bug fixing, SQL, and documentation.</p><br><br><p>- You have a good understanding of software architecture and Agile methodology.</p><br><br><p>- You have very good knowledge in two of the following environments:</p><br><br><p>- Functional environment:</p><br><br><p>- Health / Third-party payment / Teletransmission / Accounting / Insurance management.</p><br><br><p>- Technical environment:</p><br><br><p>- FREE RPG / RPG 3 / RPG 4 / AS400 / DSPF and complex screens (multi-format, subfiles, windows...) / Print files (PRTF) / DB2.</p><br><br><p>We are looking for employees with a great team spirit, who are autonomous, curious, and dynamic. People with strong human values, necessary for learning a trade that may be new, but is incredibly exciting and rewarding.</p><br><br> <br><br> </div>
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<span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C2/Native both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>
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<span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C1/C2 both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>
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<br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency.
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<br> Job : <ul><li>Design, deploy, and administer network infrastructures (LAN, WAN, WLAN, VPN).</li><li>Install, configure, and maintain Cisco network equipment (switches, routers, Wi-Fi controllers).</li><li>Administer <strong>Fortinet</strong> security solutions (FortiGate, Forticlient EMS, FortiNAC, IPS, SSL/IPSec VPN).</li><li>Ensure the availability, performance, and monitoring of network infrastructures.</li><li>Configure and maintain firewalls, security policies, VLANs, ACLs, and VPNs.</li><li>Implement cybersecurity best practices and strengthen information system security.</li><li>Perform security audits, vulnerability analyses, and monitor remediation plans.</li><li>Participate in the management, analysis, and resolution of security incidents.</li><li>Monitor infrastructures using monitoring and reporting tools.</li><li>Write and maintain technical documentation for infrastructures.</li><li>Collaborate with systems, cloud, and support teams on IT projects.</li><li>Provide Level 2/3 technical support for network and security issues.</li></ul> <br> Required profile : <strong>Job Offer Description</strong><br><ul><li>Design, deploy, and administer network infrastructures (LAN, WAN, WLAN, VPN).</li><li>Install, configure, and maintain Cisco network equipment (switches, routers, Wi-Fi controllers).</li><li>Administer <strong>Fortinet</strong> security solutions (FortiGate, Forticlient EMS, FortiNAC, IPS, SSL/IPSec VPN).</li><li>Ensure the availability, performance, and monitoring of network infrastructures.</li><li>Configure and maintain firewalls, security policies, VLANs, ACLs, and VPNs.</li><li>Implement cybersecurity best practices and strengthen information system security.</li><li>Perform security audits, vulnerability analyses, and monitor remediation plans.</li><li>Participate in the management, analysis, and resolution of security incidents.</li><li>Monitor infrastructures using monitoring and reporting tools.</li><li>Write and maintain technical documentation for infrastructures.</li><li>Collaborate with systems, cloud, and support teams on IT projects.</li><li>Provide Level 2/3 technical support for network and security issues.</li></ul><br><strong>Required Skills and Experience</strong><br><p><strong>Education</strong></p><br><br><ul><li>Master's degree (Bac+5) in Computer Science, Networks, Telecommunications, Cybersecurity, or equivalent.</li></ul><p><strong>Experience</strong></p><br><br><ul><li>Minimum of <strong>3 years of experience</strong> in network administration and cybersecurity.</li></ul><p><strong>Technical Skills</strong></p><br><br><ul><li>Excellent command of TCP/IP protocols, VLAN, STP, OSPF, BGP, NAT, DHCP, DNS, and VPN.</li><li>Solid experience with <strong>Cisco</strong> equipment (Switching & Routing).</li><li>Very good command of <strong>Fortinet</strong> solutions, especially <strong>FortiGate</strong>.</li><li>Good knowledge of security technologies: Firewall, IDS/IPS, MFA, NAC, SIEM, network segmentation.</li><li>Experience in administering IPsec and SSL VPNs.</li><li>Proficiency in network monitoring tools (PRTG, Zabbix, SolarWinds, or equivalent).</li><li>Knowledge of Windows Server and Linux environments.</li><li>Knowledge of virtualization (VMware, Hyper-V) and Cloud (Azure, AWS) is a plus.</li></ul><p><strong>Appreciated Certifications</strong></p><br><br><ul><li>Cisco <strong>CCNA</strong> or <strong>CCNP</strong></li><li><strong>Fortinet NSE4</strong> / <strong>Fortinet Certified Professional (FCP)</strong></li><li>CEH or any equivalent cybersecurity certification</li></ul><p><strong>Personal Qualities</strong></p><br><br><ul><li>Analytical and problem-solving skills.</li><li>Rigor, autonomy, and organizational skills.</li><li>Ability to work in a team and manage multiple projects simultaneously.</li><li>Good communication and technical documentation skills.</li><li>Responsiveness to incidents and service orientation.</li></ul> <br><br> </div>
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Company culture : <p><strong>Capgemini</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its practices. A close management approach fosters guidance, empowerment and skills development within a supportive environment. This culture is reinforced by a strong <strong>organizational dimension</strong>, ensuring process rigor, reliability and operational efficiency. It is complemented by a <strong>competitive component</strong> focused on performance and customer satisfaction, while a more moderate <strong>innovation dimension</strong> supports the continuous evolution of services and expertise.
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<br> Job : <p>Join a dynamic company in the <strong>IT</strong> sector as a <strong>Tech Lead Java/Angular and Kafka</strong>. The position is based in <strong>Rabat</strong>, at the heart of a booming technological ecosystem. You will have the opportunity to lead innovative projects and actively contribute to our growth.</p><br><br><p>Your role will be crucial in defining and implementing technical architectures, mentoring development teams, and ensuring the quality and performance of the solutions developed. You will be a key player in the technical success of our projects, ensuring technological coherence and the adoption of best practices.</p><br><br><p>Your responsibilities will include:</p><br><br><ul><li>Technical design of applications and data flows.</li><li>Development of efficient and robust Java components.</li><li>Implementation and optimization of data pipelines with Kafka.</li><li>Technical leadership of front-end developments with Angular.</li><li>Monitoring code quality and implementing good development practices.</li><li>Supervising and providing technical support to developers.</li><li>Technological watch to propose continuous improvements.</li></ul> <br> Required profile : <p>To excel in this role, a <strong>Master's degree (Bac +5) or higher</strong> is required, ideally in a higher education program focused on <strong>IT</strong> or <strong>Electronics</strong>.</p><br><br><p>Solid experience of <strong>8 to 10 years</strong> in similar roles is expected, with demonstrated expertise in Java, Angular, and Kafka technologies.</p><br><br><p>Essential skills for this position include:</p><br><br><ul><li>In-depth mastery of Java and its ecosystem.</li><li>Excellent knowledge of Angular and modern front-end frameworks.</li><li>Solid understanding of Kafka architecture and its use for real-time data stream processing.</li><li>Proven experience as a Tech Lead, with leadership and communication skills.</li><li>Ability to design scalable and high-performance software architectures.</li><li>Proficiency in Agile methodologies.</li><li>A strong aptitude for solving complex problems and finding innovative solutions.</li></ul><p>If this challenge motivates you and your profile matches our expectations, apply without delay using the button "Send my CV to the recruiter" below.</p><br><br> <br><br> </div>
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Company culture : <p><strong>Hit Radio</strong> operates within a predominantly <strong>innovation-driven culture</strong>, where creativity, boldness, and experimentation are key drivers of success. The company encourages initiative, agility, and open-mindedness, creating a stimulating environment for individuals seeking autonomy and continuous renewal. This creative mindset is reinforced by a strong <strong>collaborative dimension</strong>, promoting close management, teamwork, and high-quality human relationships. <strong>Performance orientation</strong> and <strong>structured processes</strong> are also present, serving as supportive frameworks that enhance efficiency and collective achievement.
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<br> Job : <p>Desired start date: as soon as possible<br>Status: Non-managerial</p><br><br><p>Tasks:</p><br><br><p>Reporting to the technical department, you will ensure the smooth broadcasting of Hit Radio programs and guarantee the proper functioning of IT tools and equipment. Your main tasks will include:<br>• Ensure the administration, maintenance, and updating of servers and IT infrastructures (Windows, Linux, MacOS)<br>• Administer systems used for the production, storage, and broadcasting of multimedia content<br>• Ensure network monitoring and optimization, especially during live broadcasts<br>• Provide Level 1 and 2 technical support to internal users<br>• Diagnose and resolve hardware and software incidents on production equipment (editing stations, cameras, etc.).<br>• Ensure preventive and corrective maintenance of broadcast equipment: mixing consoles, audio processors, codecs, FM transmitters, etc.<br>• Diagnose failures in broadcast infrastructure, analyze root causes of malfunctions, and propose improvement plans<br>• Manage Audio over IP (AoIP) infrastructure to optimize audio signal transmission between different studios and remote sites<br>• Administer broadcasting solutions (air traffic control software, playout, radio automation, etc.)<br>• Manage audio streams for broadcasting on various platforms (FM, DAB+, web radio, online streaming)<br>• Configure and maintain telephone and on-air interaction systems<br> <br> </p><br><br> <br> <br> Required profile : <p>Min. education level required:<br>• Master's degree (Bac+4) or equivalent in IT, Systems & Networks, Audiovisual, or equivalent.</p><br><br><p><br>Experience level:</p><br><br><p>• 3 to 5 years of experience in a similar role</p><br><br><p>Profile: </p><br><br><p>• Proficiency in operating systems (Windows Server, Linux, MacOS), virtualization (VMware, Hyper-V), network protocols (TCP/IP, DNS, DHCP, VPN)<br>• Solid knowledge in cybersecurity, access management, data protection, and backups<br>• Audio & Broadcast Technologies: Knowledge of Audio over IP broadcasting systems (AES67, Dante), broadcast equipment (mixing consoles, FM transmitters, audio processors).<br>• Experience with Cloud solutions (AWS, Microsoft 365) and multimedia content management tools<br>• Monitoring and Performance Management: Mastery of monitoring tools to ensure the availability of IT and broadcast infrastructures<br>• Strong analytical and problem-solving skills for complex technical issues<br>• Responsiveness and priority management<br>• Good communication skills<br> </p><br><br> <br><br> </div>
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Job : <p><u><strong>Mission 1: Environment Deployment and Integration</strong></u></p><br><br><ul><li>Participate in the deployment of different versions of the solutions on internal and client environments</li><li>Contribute to the configuration, setup, and administration of the technical components of the solutions</li><li>Ensure the maintenance of development, testing, and production environments</li><li>Support integration teams during installations and version upgrades</li></ul><p><u><strong>Mission 2: Infrastructure Administration and Operation</strong></u></p><br><br><ul><li>Participate in the administration of Cloud infrastructures and application environments</li><li>Ensure the proper functioning of servers, services, and technical components</li><li>Contribute to monitoring the availability, performance, and supervision of applications</li><li>Participate in the analysis of technical incidents and their resolution</li><li>Carry out routine operations and maintenance tasks</li></ul><p><u><strong>Mission 3: Platform Security and Reliability</strong></u></p><br><br><ul><li>Participate in the implementation of good security practices for environments</li><li>Contribute to the management of access, certificates, and authentication mechanisms</li><li>Ensure the maintenance of platform security, availability, and performance levels</li><li>Participate in backup, restore, and service continuity operations</li><li>Contribute to technological watch on topics related to DevOps, Cloud, and cybersecurity</li></ul><p><u><strong>Mission 4: Industrialization and Continuous Improvement</strong></u></p><br><br><ul><li>Participate in the automation of administration, deployment, and operation tasks</li><li>Contribute to the documentation of architectures, technical procedures, and best practices</li><li>Participate in the continuous improvement of DevOps tools and processes</li><li>Provide technical support to development, integration, and support teams<br> </li></ul> <br> <br> Required profile : <p><u><strong>Education and Experience</strong></u></p><br><br><ul><li>Master's degree (Bac+5) in Computer Science, Software Engineering, Information Systems, or Networks & Telecommunications</li><li>Valid experience (1 to 3 years) in a technological environment (software publisher, IT consulting firm, integrator, or IT department), focusing on DevOps, system administration, Cloud, or application infrastructure</li></ul><p><u><strong>Skills</strong></u></p><br><br><ul><li>Good knowledge of Linux environments and Web servers (NGINX)</li><li>Knowledge of distributed architectures and micro-services</li><li>Knowledge of Docker containers and virtualization principles</li><li>Knowledge of Cloud environments and API architectures</li><li>Basic understanding of networks, HTTP(S) protocols, DNS, SSL/TLS, and system security</li><li>Knowledge of monitoring and logging tools (Grafana, ELK, Zipkin)</li><li>Ability to diagnose technical incidents and propose solutions</li></ul><p><u><strong>Personal Qualities</strong></u></p><br><br><ul><li>Technical curiosity and willingness to learn</li><li>Analytical skills and methodology in problem-solving</li><li>Rigor and organizational skills</li><li>Team spirit and collaboration with development and integration teams</li><li>Progressive autonomy and sense of responsibility</li><li>Proactivity and willingness to contribute to continuous improvement</li></ul><p><u><strong>Languages</strong></u></p><br><br><ul><li>French: fluent</li><li>English: professional</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>POSITION SUMMARY </b>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>
<h2 class="h5">Job description</h2>
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<p>Solenis is seeking an experienced <b>Applications Specialist</b> to support growth of our product portfolio across key mining segments, including Precious Metals (Gold, Silver), Base Metals(Copper, Nickel), and/or Phosphate Rock.</p><br><p>This customer-facing technical role provides hands-on applications expertise and technical sales support, working closely with Sales, Business Development, R&D, and Equipment teams to solve complex customer challenges and support new product introductions.</p><br>Key Responsibilities<ul><li>Provide technical applications support to customers, sales teams, and partners throughout the sales process</li><li>Deliver on-site and multi-site technical support, including applications testing and troubleshooting</li><li>Support the development, validation, and commercialisation of new and existing solutions</li><li>Prepare customer technical reports, trial proposals, and support commercial proposals</li><li>Primary technical focus on solid–liquid separation, process water treatment, scale inhibition, defoamers, grinding aids, and filter aids</li></ul>Qualifications & Experience<ul><li>Tertiary qualification in a technical or scientific discipline</li><li>10+ years’ experience in mining processes, with strong expertise in solid–liquid separation and process water conditioning</li><li>Experience with mining and heavy industry chemical treatment applications</li><li>Familiarity with utilities water treatment</li><li>Strong communication skills and ability to work independently</li><li>Willingness to travel up to 50% of the time</li><li>Location: Zambia, South Africa or any country within the Copperbelt</li></ul><br> </div>