CSS developer Jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description Are You Ready to Make It Happen at Mondel z International? Join our Mission to Lead the Future of Snacking. Make It Matter. In this role, you are the single point of contact for local leaders in a specific geographic or plant location. You manage the interactions between business stakeholders and sourcing teams and collaborate across the manufacturing, supply chain and the commercial business. You also manage the local implementation of regional and/or global projects. How you will contribute You will execute the daily procurement agenda by acting as the single point of contact for the procurement function at a site, in a country or country cluster, and will oversee the daily interaction with plants, supply chain, commercial teams, quality assurance, sourcing teams and suppliers. You will also deliver service-level targets by ensuring material availability, escalating when needed, and support business continuity planning implementation, activating when needed, support the execution of sourcing projects and execute sourcing/spot-buying or contracting activities as agreed with the accountable spend areas, and own the source-to-pay process compliance key indicators and take corrective action when necessary. What you will bring A desire to drive your future and accelerate your career with experience and knowledge in: Procurement Communication and interpersonal skills that help you be proactive and manage stakeholders Problem solving to ensure timely resolution of challenges Customer service orientation Working well under pressure, managing multiple priorities, dealing with ambiguity, and the willingness and ability to learn More about this role The Procurement lead has managerial responsibility for end-to-end procurement for Morocco He/She is responsible for cost and cash as well as execution of day-to-day operational procurement activities to ensure all purchase requirements for business are served with the lowest possible cost, at the right quality and delivery times while complying with Mondelez global procurement policy. The Procurement Lead will act as a point of contact towards the internal customer for Procurement related questions, support local purchasing requests in collaboration with the Spend Area management organization, to drive productivity and manage efficient contracts implementation and support alignment on site; related to one or several sites. Will work with business, end users, or Master Shoppers in given countries acting as valued and trusted Business Partner. Works with global or regional Sourcing teams to implement contracts locally and to provide local specifics on demand or requirements. Works with suppliers as needed and partners with the Regional Procurement teams to enable spot purchases, create SAP contracts for raw and packaging materials. Provides support to and coaches Master Shoppers and procurement specialists, as needed. Ensures other regulatory compliance for all processes in scope. Main responsibilities: Project Management responsibilities: Business Delivery &amp; Continuity - Be the interface of procurement team and provide procurement input or support in New Product development, Trials and Innovations, and new supplier qualifications Stakeholder Management : Solve Problems and resolve conflicts to ensure raw materials are supplied into factories at the right price, time, quantity and quality. / Build up solid information sharing and collaboration routines with local stakeholders to facilitate effective cross-functional interactions for direct/indirect materials. Supply issue resolution: Identify the root cause of supply issues and align with respective stakeholders on the solution. / Assist to fast track the options and liase with stakeholders to get approvals needed Act as escalation point for local business users or Master Shoppers related issues in the plant and drive resolution in line with regional and global Procurement policies Supplier performance Monitoring: Support in supplier performance monitoring, support monthly Raw &amp; Pack Material Inventory, Support Quality Notifications review process with supplier, supplier quality and plant team Strategic/Spot Buy, CMAAS Support responsibilities: Provide input on local spend situation and Spend Area practices. Gather local internal customers requirements. Identify with local legal requirements that necessitate an adaptation of the contract. And Support local supplier qualification assessment. Lead Procurement Scorecard Delivery: Deliver KPIs for productivity, Cash, Service, Quality Education / Certifications: Master degree in business or engineering Knowledge, Skills and Experience Required: Minimum 8 years procurement experience +2 years Managerial experience Fluency in French &amp; English Proficiency in MS Office No Relocation support available Business Unit Summary Mondel z International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy. Mondel z International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Procurement Operations Procurement</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A desire to drive your future and accelerate your career with experience and knowledge in: Procurement Communication and interpersonal skills that help you be proactive and manage stakeholders Problem solving to ensure timely resolution of challenges Customer service orientation Working well under pressure, managing multiple priorities, dealing with ambiguity, and the willingness and ability to learn</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p>Akkodis is driven by a strong <strong>innovation-first</strong> culture, where creativity, experimentation, and bold thinking fuel daily engineering and R&amp;D work.<br> This spirit is balanced by a solid <strong>collaborative mindset</strong>, with supportive teams and hands-on managers who encourage growth and knowledge-sharing.<br> A structured and disciplined approach ensures <strong>operational excellence</strong>, meeting the high standards of the tech and engineering industries.<br> <strong>Performance</strong> and a healthy competitive drive further strengthen the company’s ambition as a global leader. </p><br><br> <br> Job : <p>Under the supervision of the Integration Manager, you will administer the databases (DB) for the solutions:</p><br><br><br><p>Missions:</p><br><br><p>- Installation, configuration, updates, and maintenance (SQL Server, MySQL, PostgreSQL, Oracle).</p><br><br><p>- Performance optimization, backup/restore management, and high availability.</p><br><br><p>- Security: policy management, access, and permissions.</p><br><br><p>- Support: incident resolution, assistance to developers for query optimization and data migration.</p><br><br><p>- Automation: script creation for repetitive tasks.</p><br><br><p>- Architecture: tracking technological changes, proposing improvements, and technical documentation.</p><br><br><p>- Collaboration: internal technical support and DB design according to business needs.</p><br><br> <br> <br> Required profile : <p>Profile sought:</p><br><br><p>Higher education in IT with 4+ years of experience as a DBA. Confirmed expertise in SQL environments (MySQL, Oracle, DB2, PostgreSQL, MariaDB) and NoSQL. English required.</p><br><br><br><p>Technical skills:</p><br><br><p>- DBMS: Expertise in SQL Server, MySQL, PostgreSQL, Oracle (install, config, update).</p><br><br><p>- Languages: SQL, PL/SQL, and automation scripting.</p><br><br><p>- Architecture: Modeling, encryption, high availability, replication, backup/restore.</p><br><br><p>- Environment: Windows/Linux OS, monitoring tools, and performance tuning.</p><br><br><br><p>Soft skills:</p><br><br><p>- Rigor, precision, and meeting deadlines.</p><br><br><p>- Analytical thinking, proactivity, and responsiveness.</p><br><br><p>- Excellent communication skills, teamwork, and technological curiosity.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><span><span><span><span><span><span>RIBATIS</span></span></span><span><span><span>&nbsp;, Opérateur de la transformation digitale dans le domaine du&nbsp;</span></span></span><span><span><span>#eGOV</span></span></span><span><span><span>,&nbsp;cherche à&nbsp;</span></span></span><span><span><span>#Recruter</span></span></span><span><span><span>&nbsp;un </span></span></span><span><span>#CHARGE </span></span><span>de la</span><span><span> #FORMATION </span></span><span>&amp;</span><span><span>#eLEARNING</span></span><span><span><span>&nbsp;:</span></span></span></span></span></span></b><br></p><br><b><span><span><span>- Missions</span></span></span></b><span><span><span> :</span></span></span><br><br><p><span><span><span>·</span></span></span><span>Établir les <b>roadmaps de formation internes et externes</b> en collaboration avec les chefs de produits et les directeurs métiers et techniques&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Élaborer les <b>circuits e-learning (Learning paths) sur les solutions et technologies </b>utilisées par les collaborateurs internes et les clients externes. Exemples de circuits de formation : ROKHAS Urbanisme, ROKHAS Économique, Karaz developer, Karaz fonctionnel, …&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Définir les <b>objectifs pédagogiques des circuits et contenus e-learning</b> et les décliner en <b>objectifs opérationnels&nbsp;</b>;</span><br></p><br><p><span><span><span>·</span></span></span><span>Sélectionner et référencer les <b>contenus eLearning</b> à intégrer aux circuits eLearning conçus par l’entreprise&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Mettre en place et maintenir la <b>logistique de préparation des formations</b> (Outils digitaux, équipements d’enregistrement, espaces de tournage, …)&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Organiser la <b>logistique de formation</b> pour les formations tenues en présentiel aux bénéfices des collaborateurs ou des clients et partenaires externes&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Rédiger <b>les scénarii et storyboards des formations&nbsp;</b>;</span><br></p><br><p><span><span><span>·</span></span></span><span>Tester et recetter les <b>contenus e-learning produits&nbsp;</b>;</span><br></p><br><p><span><span><span>·</span></span></span><span>Suivre le <b>planning</b>, les <b>engagements de qualité</b>, les <b>coûts</b> et les <b>risques projet&nbsp;</b>;</span><br></p><br><p><span><span><span>·</span></span></span><span>Créer des <b>contenus pédagogiques multimédia transverses</b> (Images, sons, animations, ...) et les intégrer à la <b>structure des cours e-learning&nbsp;</b>;</span><br></p><br><p><span><span><span>·</span></span></span><span>Rédiger les <b>documents de référence nécessaires à la production d'un cours e-learning</b> (Charte e-Learning, charte rédactionnelle, charte graphique, document technique...)&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Coordonner les <b>ressources amenées à intervenir</b> directement ou indirectement <b>dans la production d'un module e-Learning</b> (Formateur, Ergonome, Développeur Informatique, ...)&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Paramétrer et administrer <b>la plateforme e-learning de l’entreprise&nbsp;</b>;</span><br></p><br><p><span><span><span>·</span></span></span><span>Déployer les <b>contenus e-learning produits</b> au niveau de la plateforme eLearning de l’entreprise&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Structurer et publier les <b>contenu e-learning de l’entreprise</b> au niveau des plateformes publiques : Udemy, LinkedIn learning, Open classroom, …&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Concevoir et piloter les <b>plans de communication et de promotion des contenus et circuits e-learning</b>.</span><br></p><br><span><span><span>---------------------</span></span></span><br><span><span><span>Pour toute personne intéressée, prière de nous adresser vos candidatures sur&nbsp;</span></span></span><span><span><span>rh@ribatis.com</span></span></span><span><span><span>&nbsp;en précisant au niveau de l'objet de l'émail l'offre pour laquelle vous postulez.</span></span></span><br><br><p><span><span><span>#Hiring</span></span></span><span> <span><span>#Charge_formation</span></span><span><span>_</span><span>eLearning</span></span><span><span>#Chargeformationelearning</span></span><span><span>#Formation</span></span><span><span>#Learning</span></span><span><span>#IT #LMS</span></span></span></p><br><br><span>Profil</span><p><b><span><span><span>- Formation initiale</span></span></span></b><span><span><span> : BAC+5, Spécialité Ingénierie de formation, e-learning, …</span></span></span><br></p><br><p><b><span><span><span>- Expérience</span></span></span></b><span><span><span> : Au moins 1 année probante dans un poste équivalent</span></span></span><br></p><br><p><b><span><span><span>- Savoir-être</span></span></span></b><span><span><span> : Une personne</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Créative/Innovante&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Sait écouter/analyser/concevoir&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Organisée.</span></span></span><br></p><br><span><span><span>​</span></span></span><br><br><p><b><span><span><span>- Savoir-faire</span></span></span></b><span><span><span> : Une personne qui sait </span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Maîtrise les techniques pédagogiques &amp; e-learning&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Mettre en place une plateforme e-learning&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Manipuler les équipements audio-visuels.</span></span></span><br></p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>The Customer Success Account Manager</strong> <strong>(CSAM)</strong> is responsible for the relationship with assigned number of corporate customers at the technical level and for the escalation management.</p> <p> </p> <p>CSAM increases customer satisfaction and loyalty to the company, enhances efficiency of Kaspersky product usage by our customers, improves security posture of customers through effective IS consulting and guidance as well as builds and maintains relationships with key customer contacts at the business level.</p> <p> </p> <p> <strong>Responsibilities:</strong> </p> <ul> <li>Provide technical support to customers under MSA support contract, and/or standard support;</li> <li>Build, maintain good working relationship with assigned MSA accounts, and ensure their satisfaction with Kaspersky support and products;</li> <li>Accountable for the renewal of MSA contracts and growth of new MSA customers together with sales team;</li> <li>Take initiative on technical skills, self-learning and development towards obtaining Kaspersky Certifications;</li> <li>Apply system analysis techniques and procedures and consult with end users to diagnose product and system issues, and determine appropriate system configurations and specifications to optimize usage of Kaspersky products;</li> <li>Resolve, manage, escalate, and drive satisfactory resolution of customers technical support issues based on Kaspersky products and technologies;</li> <li>Communicate progress on a regular basis to stakeholders in the customer/partner organizations for normal and escalated technical issues;</li> <li>Understand customer business requirements so as to recommend improved software settings/tasks/policies, or hardware upgrades for effective operation of Kaspersky applications;</li> <li>Comply with the technical support workflow/processes as prescribed by HQ;</li> <li>Proactively contribute to the enrichment of our Knowledge Base;</li> <li>Deliver Kaspersky Professional Services for Kaspersky Solutions to B2B clients (this includes but not limited to implementation, training, configuration, migration, health checks, project management);</li> <li>Deliver consultative-based knowledge transfer and documentation to Kaspersky s clients;</li> <li>Monthly reporting to MSA Client and management;</li> <li>Be the technical support representative in the home country, taking ownership for customer/partner support escalations, and drive issue resolution using established processes and procedures in a timely manner.</li> </ul> <br> <p> <strong>Required Communication Skills:</strong> </p> <ul> <li>English verbal communication skills at the professional level;</li> <li>Written English communication skills at the professional level;</li> <li>Ability to engage effectively with clients at the senior technical and middle management levels;</li> <li>Strong interpersonal and negotiation skills.</li> </ul> <p> </p> <p> <strong>Required Technical Skills:</strong> </p> <p> </p> <p> <i> <strong>Advanced:</strong> </i> </p> <ul> <li>Microsoft OS (Server 2019+ and Windows 10+), MS Certified is an advantage;</li> <li>Linux OS (Ubuntu, CentOS);</li> <li>Enterprise Networking Technologies (eg. TCP/IP, DNS, Firewall, Active Directory);</li> <li>Virtualization environments (VMware EXSi, Hyper-V);</li> <li>Troubleshooting skills including the ability to analyse logs, traces, and dump files (Wireshark, Windows Logs, Windows Performance).</li> </ul> <p> <i> <strong>Intermediate:</strong> </i> </p> <ul> <li>MS SQL and MS Exchange;</li> <li>Web and Messaging Systems.</li> </ul> <p> <i> <strong>Optional:</strong> </i> </p> <ul> <li>Kaspersky product certifications;</li> <li>CompTIA CASP+.</li> </ul> <p> </p> <p> <strong>Education / Technical Certifications:</strong> </p> <ul> <li>Completed degree (BS) in Information Technology, Computer Science or equivalent;</li> <li>7+ years of experience in IT industry; 4+ years of experience in IT security;</li> <li>MCP or equivalent : Windows Server 2019+ and Windows 10+;</li> <li>CCNA beneficial;</li> <li>VMware EXSi;</li> <li>Linux.</li> </ul> <p> <i>* Candidate will be required to pass Kaspersky Internal core certifications within 3 months after on-boarding.</i> </p> <p> </p> <p> <strong>Other Required Skills:</strong> </p> <ul> <li>Positive attitude in taking on ownership for issue resolution, root cause analysis, and remediation;</li> <li>Analytical Troubleshooting Skills;</li> <li>Ability to articulate issues clearly, communicate next steps with confidence;</li> <li>Sound decision making and critical thinking skills;</li> <li>Good time management, organization and prioritization skills.</li> </ul> <p> </p> <p><br></p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description Context As part of the development of its IT outsourcing and user support activities, our IT services company is looking for a Level 1/Level 2 Support Lead. A true operational expert, you will manage the on-site and remote support activities, guarantee the quality of service delivered to clients, and support the professional development of the technicians. Main Responsibilities Management of Support Activities Supervise the daily activities of the Level 1 and Level 2 support teams. Ensure compliance with SLAs and contractual commitments. Prioritize incidents and coordinate resolution actions. Monitor key performance indicators (KPIs) and produce associated reports. Organize and lead team meetings and operational briefings. Incident and Request Management Respond to complex or critical incidents requiring advanced expertise. Escalate issues to Level 3 teams, publishers, or suppliers when necessary. Guarantee the quality of ticket processing and adherence to procedures. Participate in crisis management and escalation teams. Functional Management and Support: Provide functional supervision to Level 1 and Level 2 technicians. Distribute workloads and optimize available resources. Train and support employees in their skills development. Ensure the application of ITIL best practices and internal processes. Continuous Improvement: Identify areas for improvement in support processes. Participate in the creation and updating of the knowledge base. Propose actions to reduce the volume of recurring incidents. Contribute to transformation and improvement projects for support tools. Customer Relations: Be the primary point of contact for clients on operational matters. Participate in monitoring committees and service reviews. Ensure proactive communication on major incidents and action plans.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Comp tences techniques</p><ul><li><font dir="auto" ><font dir="auto" >Systems and Environments</font></font></li><li>Windows 10/11</li><li>Windows Server</li><li>Microsoft 365</li><li>Active Directory / Azure AD (Entra ID)</li><li>Exchange Online</li><li>Teams</li><li><font dir="auto" ><font dir="auto" >Intune (appr ci )</font></font></li><li><font dir="auto" ><font dir="auto" >R buckets TCP/IP LAN / WAN</font></font></li><li>VPN</li><li><font dir="auto" ><font dir="auto" >Wi-Fi</font></font></li><li>DNS / DHCP</li><li><font dir="auto" ><font dir="auto" >Tools</font></font></li><li><font dir="auto" ><font dir="auto" >ITSM tools (ServiceNow, EasyVista, GLPI, Jira Service Management, etc.)</font></font></li><li><font dir="auto" ><font dir="auto" >Remote access tools</font></font></li><li>Supervision et monitoring</li><li>Suite Microsoft Office</li><li>M thodologies ITIL Foundation ou quivalent</li><li><font dir="auto" ><font dir="auto" >Incident, problem and change management</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Profile</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Education Bac +3 Bac +5 in Computer Science, Networks or Information Systems.</font></font></li><li>Exp rience</li><li><font dir="auto" ><font dir="auto" >Significant experience in N1/N2 user support.</font></font></li><li><font dir="auto" ><font dir="auto" >Successful first experience in coordinating or managing a support team.</font></font></li><li><font dir="auto" ><font dir="auto" >Experience in a multi-site environment and/or IT services company is highly valued.</font></font></li><li><font dir="auto" ><font dir="auto" >Behavioral skills</font></font></li><li><font dir="auto" ><font dir="auto" >Leadership and ability to unite a team.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent customer service skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Analytical and problem-solving skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Priority management and stress resistance.</font></font></li><li><font dir="auto" ><font dir="auto" >Team spirit and communication skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Rigour, autonomy and proactivity.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Key Performance Indicators (KPIs)</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Compliance with SLAs.</font></font></li><li><font dir="auto" ><font dir="auto" >First-level solution rate.</font></font></li><li><font dir="auto" ><font dir="auto" >Average incident handling time.</font></font></li><li>Satisfaction client (CSAT).</li><li><font dir="auto" ><font dir="auto" >Number of incidents r currents.</font></font></li><li><font dir="auto" ><font dir="auto" >Quality and completeness of the documentation.</font></font></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as an Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What You Will Do: Deliver outstanding customer support via phone and email; Manage incoming tickets, investigate issues and ensure timely follow-ups; Provide first-level troubleshooting and escalate complex cases when needed; Guide customers through software workflows, settings and configuration screens using documented procedures; Support customers with how-to questions and common accounting workflows; Coordinate with internal specialists regarding escalated cases; Maintain accurate ticket documentation and contribute to knowledge base updates; Keep up with evolving tools, processes and product updates; Handle sensitive customer data with care and security; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Native French; Excellent English communication skills (at least C1 level for both spoken and written); Experience in a customer-facing support role, ideally within a B2B or software environment; Strong communication skills and ability to manage customer expectations professionally; Structured and process-oriented approach to troubleshooting and ticket handling; Ability to investigate issues methodically and follow documented procedures to identify when issues should be escalated; Comfortable navigating complex software, settings, and configuration screens; Fast learner with the ability to master complex software products over time; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Dutch communication skills (at least C1 level for both spoken and written); Experience with ERP or accounting software such as Exact Globe, Exact Online, SAP, Odoo, or similar platforms; Basic bookkeeping or accounting knowledge, including invoicing, general ledger, and accounts payable/receivable concepts; Remote desktop support experience (Splashtop, TeamViewer, AnyDesk); Experience with CRM systems; Basic SQL or database awareness; Familiarity with Peppol or electronic invoicing; Benefits and Perks: Fixed schedule: Monday–Friday, 9am - 5pm, GMT+2; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2W3</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Capgemini</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its practices. A close management approach fosters guidance, empowerment and skills development within a supportive environment. This culture is reinforced by a strong <strong>organizational dimension</strong>, ensuring process rigor, reliability and operational efficiency. It is complemented by a <strong>competitive component</strong> focused on performance and customer satisfaction, while a more moderate <strong>innovation dimension</strong> supports the continuous evolution of services and expertise. </p><br><br> <br> Job : <p>Join a dynamic company in the <strong>IT</strong> sector in the heart of <strong>Casablanca</strong>. As a <strong>Senior Salesforce Sales &amp; Service Cloud Consultant</strong>, your mission will be to support our clients in transforming their customer experience through innovative solutions.</p><br><br><p>Actively contribute to the success of our clients' projects by providing in-depth expertise on the Salesforce Sales Cloud and Service Cloud platforms. Aim for excellence in designing and implementing high-performing solutions, while ensuring customer satisfaction and developing lasting trusting relationships.</p><br><br><p>Your key responsibilities will include:</p><br><br><ul><li>Analyzing clients' business needs and translating them into functional and technical specifications.</li><li>Configuring and customizing Salesforce Sales Cloud and Service Cloud environments.</li><li>Designing and implementing complex workflows, automations, and integrations.</li><li>Training and supporting end-users and internal teams.</li><li>Providing technical support and strategic advice to optimize platform usage.</li><li>Keeping up with technological advancements in the Salesforce ecosystem.</li></ul> <br> <br> Required profile : <p>You hold a degree of <strong>Master's level (Bac +5) or higher</strong>, ideally in <strong>Computer Science</strong> or <strong>Electronics</strong>.</p><br><br><p>Professional experience of <strong>5 to 10 years</strong> is required, with <strong>demonstrated expertise in Salesforce</strong>, specifically on the <strong>Sales</strong> and <strong>Service</strong> clouds.</p><br><br><p>To excel in this role, the following skills are sought:</p><br><br><ul><li>In-depth mastery of the Salesforce Sales Cloud and Service Cloud platform.</li><li>Excellent analytical, design, and problem-solving skills.</li><li>Ability to manage complex projects and interact with various stakeholders.</li><li>Strong communication and presentation skills.</li><li>Knowledge of project management methodologies (Agile preferred).</li><li>Salesforce certifications (Administrator, Consultant) would be a plus.</li></ul><p>If you see yourself in this description and wish to take on new, stimulating challenges, don't wait! Apply now using the "Send my CV to the recruiter" button below.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>DXC – CDG</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a <strong>collaborative culture</strong>, fostering trust, empowerment and close managerial support. It also integrates an <strong>innovation dimension</strong>, encouraging initiative, adaptability and experimentation. Finally, a well-established <strong>organizational culture</strong> provides structure, ensuring process rigor, reliability and operational efficiency. </p><br><br> <br> Job : <p>Your main tasks as a Help Desk agent:</p><br><br><ul><li>Handle user requests (Calls + E-mails).</li><li>Resolve incidents within the Service Desk scope.</li><li>Maintain communication between different support levels.</li><li>Contribute to service improvement and respect contractual commitments and security rules.</li></ul><br><p>Offer link via Talent Soft</p><br><br><p>https://dxc-career.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=72&amp;idOrigine=502&amp;LCID=1036&amp;offerReference=2024-72</p><br><br> <br> Required profile : <p>- Degree in Computer Systems &amp; Networks.<br><strong>- Good command of communication in English and French&nbsp;</strong><br>- Good knowledge of Windows environments &amp; office software.</p><br><br><br><p>- Minimum 1 year of experience in a service desk role.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What You Will Do: Deliver outstanding customer support via emails and calls; Assist customers with product-related inquiries; Support customers throughout the purchase process; Stay up to date with product changes and updates; Troubleshoot technical issues over the phone; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists; What you need to succeed in this role: Excellent English (C1 for both written and spoken is a must ); 1+ year experience in customer support; Strong verbal communication skills; Previous experience with a wide product range; Comfortable using technical terminology and guiding customers through troubleshooting steps; Pre-sales experience; Attention to details ; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Flexible schedule; Opportunity to cooperate fully remotely ; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code:1SC</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>What You Will Do:</strong></p><ul> <li>Deliver outstanding customer support via phone and email;</li> <li>Manage incoming tickets, investigate issues and ensure timely follow-ups;</li> <li>Provide first-level troubleshooting and escalate complex cases when needed;</li> <li>Guide customers through software workflows, settings and configuration screens using documented procedures;</li> <li>Support customers with how-to questions and common accounting workflows;</li> <li>Coordinate with internal specialists regarding escalated cases;</li> <li>Maintain accurate ticket documentation and contribute to knowledge base updates;</li> <li>Keep up with evolving tools, processes and product updates;</li> <li>Handle sensitive customer data with care and security;</li> <li>Maintain deep understanding of client solutions and meet KPI;</li> <li>Communicate with developers and cross-functional specialists.</li> </ul><p><strong>What you need to succeed in this role:</strong></p><ul> <li><strong>Native French;</strong></li> <li><strong>Excellent English communication skills (at least C1 level for both spoken and written);</strong></li> <li>Experience in a customer-facing support role, ideally within a B2B or software environment;</li> <li>Strong communication skills and ability to manage customer expectations professionally;</li> <li>Structured and process-oriented approach to troubleshooting and ticket handling;</li> <li>Ability to investigate issues methodically and follow documented procedures to identify when issues should be escalated;</li> <li>Comfortable navigating complex software, settings, and configuration screens;</li> <li>Fast learner with the ability to master complex software products over time;</li> <li>Positive, proactive and responsible attitude;</li> <li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Native French;</strong> Excellent English communication skills (at least C1 level for both spoken and written); Experience in a customer-facing support role, ideally within a B2B or software environment; Strong communication skills and ability to manage customer expectations professionally; Structured and process-oriented approach to troubleshooting and ticket handling; Ability to investigate issues methodically and follow documented procedures to identify when issues should be escalated; Comfortable navigating complex software, settings, and configuration screens; Fast learner with the ability to master complex software products over time; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Context: Supporting the transformation of business processes (subscription, contract management, claims, debt collection) within the framework of regulatory projects, IT system redesigns, or customer experience improvements. Responsibilities: Gathering, analyzing, and challenging business requirements; Facilitating scoping and co-creation workshops; Writing functional specifications, user stories, and processes (BPMN); Serving as the interface between business, IT, and service providers; Participating in user acceptance testing and change management.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bac+5 (ing nieur, commerce, finance)</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">5-10 years of experience, including at least 3 in insurance</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent knowledge of products and cycles in one or more areas (Life, Health, Property &amp; Casualty)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of Agile methodologies and the V-model</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Key skills: Drafting specifications and requirements documents; Facilitating workshops and managing stakeholders; Understanding IT architectures and data</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Professional English</font></font></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Capgemini Engineering</strong> is characterized by a strong <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its operations. A close management approach supports guidance, empowerment and talent development within a caring environment. This dynamic is reinforced by a significant <strong>innovation dimension</strong>, encouraging creativity, initiative and experimentation to deliver high-value solutions. It is also supported by a structured <strong>organizational foundation</strong> ensuring rigor and reliability, while a more moderate <strong>competitive component</strong> sustains a balanced performance mindset. </p><br><br> <br> Job : <p>As a CSV Engineer, your main responsibilities will be:</p><br><br><ul><li>Ensure the validation of computerized systems (CSV) in compliance with pharmaceutical regulatory requirements (GxP, FDA, EMA)</li><li>Apply the Validation Lifecycle according to the V-Model</li><li>Implement a Risk-Based Approach</li><li>Write and manage validation documentation:<ul><li>Validation Plan</li><li>IQ / OQ / PQ Protocols</li><li>Validation Reports</li></ul></li><li>Analyze and formalize requirements:<ul><li>URS (User Requirements Specifications)</li><li>FS (Functional Specifications)</li><li>DS (Design Specifications)</li></ul></li><li>Participate in the qualification of systems (equipment, software, automated systems)</li><li>Collaborate with quality, IT, production, and automation teams</li></ul> <br> <br> Required profile : <p>&nbsp;CSV Engineer - Pharma Basic education level BAC +5 Specialization Industrial engineering, automation, industrial IT, or equivalent Junior to confirmed experience (1 to 5 years) Skills</p><br><br><ul><li>Good command of computerized system validation in a GxP environment</li><li>Knowledge of standards: GAMP 5, 21 CFR Part 11</li><li>Experience in IQ / OQ / PQ qualification</li><li>Mastery of documentation: URS, FS, DS, validation plans, and reports</li><li>Understanding of automated and computerized systems in the pharmaceutical industry</li><li>Attention to detail, traceability, and regulatory compliance</li><li>Analytical and risk management skills</li><li>Good interpersonal skills and teamwork</li></ul><p>Languages French: fluent English: professional</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Master the entire Mule application lifecycle (from design to monitoring). Participate in the design, architecture, and integration of Mulesoft APIs. Deploy and optimize data pipelines in the cloud on a daily basis. Develop new flows/APIs. Ensure and industrialize best practices for Mulesoft API development: Implementation of recognized Mulesoft design patterns. Use of unit tests in MUnit. Effective use of Mulesoft flow components. Ensure the scalability, modularity, and modernity of Mulesoft APIs. Be able to deploy Mulesoft APIs on any type of runtime (on-premises/Cloud Hub/RTF). Be able to perform production deployments of Mulesoft APIs.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >A total experience of at least 7 years</font></font></li><li><font dir="auto" ><font dir="auto" >Extensive experience (minimum 4 years of experience) on the Mulesoft ecosystem.</font></font></li><li><font dir="auto" ><font dir="auto" >Having cross-functional knowledge of iPaaS/API management with other tools (ESB/Boomi, Talend, Tibco, etc.) is a real plus</font></font></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Sales Manager, your objective is clear: to increase revenue, win new clients, and build lasting business relationships with advertisers, agencies, and partners.</p><br><br><ul><li>Actively prospect and develop new accounts with advertisers, agencies, and partners;</li><li>Develop, manage, and retain your client portfolio;</li><li>Identify new business opportunities and contribute to acquiring new budgets;</li><li>Market our various offers: advertising, communication packages, Brand Content, partnerships, and digital solutions;</li><li>Understand client needs and build tailored commercial proposals, in collaboration with editorial and marketing teams;</li><li>Lead commercial negotiations, from proposal to contract and campaign monitoring;</li><li>Achieve set revenue targets and provide regular reporting on your activity;</li><li>Ensure quality customer follow-up to develop loyalty and the commercial potential of each account;</li><li>Be proactive in evolving our offers and identifying new revenue streams.</li></ul> <br> <br> Required profile : <p>Do you have a commercial mindset, a taste for challenges, and a good understanding of the media, advertising, and digital world?</p><br><br><ul><li>Higher education in sales, marketing, communication, or equivalent;</li><li>Successful experience in a sales role, ideally in media, advertising, communication, digital, or ad sales;</li><li>A true commercial developer with a strong appetite for prospecting and winning new clients;</li><li>Excellent negotiation and closing skills;</li><li>Excellent interpersonal skills, customer service orientation, and ability to develop a professional network;</li><li>Autonomy, rigor, responsiveness, and strong results orientation;</li><li>Good knowledge of the media, advertising, and digital ecosystem;</li><li>Very good command of French and Arabic, both spoken and written.</li></ul><p>Do you enjoy prospecting, convincing, negotiating, and developing business? We want to meet you.</p><br><br> <br><br> </div>

<p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related Work Experience:</strong> At least 1 year of related work experience.</p> <p><strong>Supervisory Experience:</strong> At least 1 year of supervisory experience.</p> <p><strong>License or Certification:</strong> None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Capgemini Engineering, a global leader in engineering services, brings together teams of engineers, scientists, and architects to help the world's most innovative companies unlock their potential. From autonomous cars to life-saving robots, our digital and software technology experts go off the beaten path by providing unique R&amp;D and engineering services across all sectors. Join us for a career full of opportunities, where you can make a difference and where no two days are alike.</p><p>About the position</p><p>As part of the development of our activities in the pharmaceutical sector, we are recruiting a CSV Engineer (Computer System Validation Engineer). You will work in a regulated environment (GxP) to ensure the compliance, reliability, and traceability of the IT systems used in production and quality processes.</p><p>Job responsibilities</p><p>As a CSV Engineer, your main responsibilities will be:</p><ul><li>Ensure the validation of IT systems (CSV) in compliance with pharmaceutical regulatory requirements (GxP, FDA, EMA)</li><li>Apply the Validation Lifecycle according to the V-Model</li><li>Implement a Risk-Based Approach</li><li>Draft and manage validation documentation: Validation Plan, IQ / OQ / PQ Protocols, Validation Reports</li><li>Analyze and formalize requirements: URS (User Requirements Specifications), FS (Functional Specifications), DS (Design Specifications)</li><li>Participate in system qualification (equipment, software, automated systems)</li><li>Collaborate with quality, IT, production, and automation teams</li></ul><p>Some reasons to join us</p><p>Quality of life at work: Possibility of remote work in Morocco as well as internationally and autonomy in organizing your daily life, hybrid missions according to your preferences.</p><p>Continuous learning: access to dedicated training and certifications for your technology, personalized support, and a structured integration process.</p><p>Varied and high-impact projects: work with major companies in various sectors with stimulating business and technological challenges.</p><p>Our commitments and priorities:</p><p>The Capgemini Group promotes an inclusive culture in a multicultural and disability-friendly environment. By joining us, you will join a collective that values diversity, develops the potential of its talents, engages in solidarity initiatives with its partners, and is committed to reducing its environmental impact across all its sites and with its clients.</p><p>Capgemini is a global, responsible, and multicultural leader, bringing together nearly 300,000 people in over 50 countries. With 55 years of experience, we are a strategic partner for companies in the transformation of their activities by leveraging the full power of technology and innovation in constantly evolving fields such as cloud, data, Artificial Intelligence, connectivity, software, digital engineering, or platforms.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h3>Your profile for the position</h3><ul><li>Job title: CSV Engineer Pharma</li><li>Basic education level: BAC +5</li><li>Specialization: Industrial engineering, automation, industrial IT or equivalent</li><li>Experience: Junior confirmed (1-5 years)</li><li>Skills: Good command of IT system validation in GxP environment, Knowledge of standards: GAMP 5, 21 CFR Part 11, Experience in IQ / OQ / PQ qualification, Mastery of documentation: URS, FS, DS, validation plans and reports, Understanding of automated and IT systems in the pharmaceutical industry, Sense of rigor, traceability, and regulatory compliance, Analytical and risk management skills, Good interpersonal skills and teamwork</li><li>Languages: French: fluent, English: professional</li></ul><p></p></section>

<p>Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, Arrow ECS is strengthening its teams and is looking for a Business Development Manager. We are seeking an experienced and results-driven Manager to lead our global Lead Generation team. This role is responsible for driving pipeline growth by ensuring effective conversion of Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs), while building scalable processes, ensuring data accuracy, and aligning closely with Sales and Marketing teams across regions.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, coach, and develop a global team of Lead Generation Specialists / SDRs focused on MQL to SQL conversion</li><li>Define and implement strategies to improve lead qualification, conversion rates, and pipeline generation</li><li>Own and optimize the end to end MQL to SQL process ensuring consistency across regions</li><li>Partner closely with Marketing to align on campaign performance, lead quality, and targeting strategies</li><li>Collaborate with Sales leadership to ensure smooth handoff of SQLs and strong pipeline conversion</li><li>Monitor and report on key performance metrics (conversion rates, pipeline value, speed to lead, activity levels)</li><li>Establish and enforce best practices in CRM usage (e.g., Salesforce), data hygiene, and reporting</li><li>Drive continuous improvement through process optimization, training, and performance management</li></ul><p><strong>What is in it for you?</strong></p><p>Full Permanent contract, Social advantages: CNSS, CIMR, Health insurance, Very good working atmosphere in a team of passionate collaborators, Work culture where you can make an impact, Dynamic environment with a friendly work atmosphere, Interesting career development opportunities in a quickly growing environment, Working within an international organization, recognized worldwide in its sector.</p><p>Do you see yourself as our future colleague? If yes send us your application. #LI-HL1</p><p><strong>Desired Candidate Profile</strong></p><p>4+ years of experience in Inside Sales, Lead Generation, or Business Development within the IT/Tech industry</p><p>Proven experience managing and scaling high-performing sales development or lead generation teams</p><p>Strong track record of improving MQL to SQL conversion and generating qualified pipeline</p><p>Deep understanding of B2B sales cycles, particularly in IT solutions or services</p><p>Experience working in a global or multi-regional environment</p><p>Strong analytical skills with the ability to interpret data and drive decisions</p><p>Excellent leadership, communication, and stakeholder management skills</p><p>Fluent in English &amp; French ( additional languages are a plus)</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be working on-site at our client's facility, a transport industry company in Charente-Maritime. As a Test and Validation Engineer, you will be involved in the validation of the TCMS within the framework of the TGV-M development. You have strong skills in control systems, industrial computing, and understanding electrical diagrams. Technical Project: Functional validation of one or more train functions (Air Conditioning, Braking, Energy, etc.) Validation and testing of TCMS cabling and software Validation and testing of the integration of equipment connected to the TCMS Drafting of functional test specifications for the train Running of test specifications on simulators and on a test bench Analysis of anomalies, their causes, and support for their correction Verification of compliance with the correction of reported anomalies Interfaces with other project teams (Control, Systems, Software Development) Technical Environment: ControlBuild TestStand Simulation Test Bench ClearQuest Standards related to the railway environment...</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications</font></font></h3><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired profile: Master's degree (Bac+5) in Mechatronics/Electrical Engineering; Experience: More than one year; French: Fluent/Master's level spoken and written; English: Fluent/Master's level spoken and written.</font></font></p><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required skills:</font></font></h3><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Requirements management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supplier management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">DOORS (is a plus)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Electric</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mechanical</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Pneumatic</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Hydraulic</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Facilitating meetings, monitoring progress on topics,</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Synthesis spirit</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Practical mindset (being able to put oneself in the shoes of the users of the tools)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Initiative and autonomy</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Raising the alarm to those giving orders and decision-makers;</font></font></li></ul><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Behavioral skills: (strong user-centric approach and customer interface)</font></font></h3><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication and customer relationship management skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical and scientific curiosity</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in a team</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Skills in analyzing and synthesizing problems/bugs</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Autonomous in finding solutions</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Methodical</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigorous</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Taking initiative</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Adaptable to continuous change</font></font></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for highly skilled Senior Python Data Scraping Engineers to join the Tendem project and drive specialized data scraping workflows within our hybrid AI + human system.<br> In this role, as an AI Pilot – that’s how we refer to this role at Mindrift – you’ll collaborate with Tendem Agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results.<br> This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction and processing.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> This is a freelance role for a Tendem project.<br> As a Senior Python Data Scraping Engineer , you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches.<br> Key Responsibilities: Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.<br> Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.<br> Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.<br> Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.<br> Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.<br> Requirements: At least 5+ years of relevant experience in data engineering, web scraping, automation, or software development (required).<br> Bachelor’s or Master’s Degree in Engineering, Applied Mathematics, Computer Science, or related technical fields is a plus.<br> Candidates should have a strong technical foundation and practical experience with scripting, automation, and AI-assisted workflows.<br> We are looking for specialists who can solve non-trivial problems, work confidently with LLMs, and systematically collect, structure, and validate data from diverse sources.<br> A methodical, detail-oriented approach and the ability to work independently are essential.<br> Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML) Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets) Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows Hands-on experience with LLM frameworks (LangChain, OpenRouter, or similar) applied to automation tasks Strong attention to detail and commitment to data accuracy Self-directed work ethic with ability to troubleshoot independently A link to GitHub is a plus English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $25 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>