distribution agent jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem.<br>ai/) and build native and cross-platform mobile applications within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices.<br> This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.<br> Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).<br> Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).<br> Integrate native device features (camera, push notifications, location, storage, biometrics).<br> Connect apps to backend APIs, handle offline state, caching, and synchronization.<br> Implement monetization features where required (in-app purchases, ads, subscriptions).<br> Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability.<br> Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).<br> Requirements and benefits At least 3 years of relevant experience in mobile app development (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android.<br> We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications.<br> Strong attention to detail, performance awareness, and the ability to work independently are essential.<br> Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).<br> Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.<br> Experience integrating REST APIs, handling async data, and managing local storage.<br> Familiarity with native device APIs (notifications, camera, location, storage, biometrics).<br> Experience with mobile build tools, code signing, and submission to App Store / Google Play.<br> Experience implementing in-app purchases, ads, or subscriptions is a plus.<br> Familiarity with backend services such as Firebase, Supabase, or similar is a plus.<br> Strong attention to detail and commitment to performance, stability, and platform polish.<br> Self-directed work ethic with the ability to ship complete mobile features independently.<br> Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem.<br>ai/) and build native and cross-platform mobile applications within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices.<br> This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.<br> Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).<br> Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).<br> Integrate native device features (camera, push notifications, location, storage, biometrics).<br> Connect apps to backend APIs, handle offline state, caching, and synchronization.<br> Implement monetization features where required (in-app purchases, ads, subscriptions).<br> Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability.<br> Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).<br> Requirements and benefits At least 3 years of relevant experience in mobile app development (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android.<br> We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications.<br> Strong attention to detail, performance awareness, and the ability to work independently are essential.<br> Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).<br> Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.<br> Experience integrating REST APIs, handling async data, and managing local storage.<br> Familiarity with native device APIs (notifications, camera, location, storage, biometrics).<br> Experience with mobile build tools, code signing, and submission to App Store / Google Play.<br> Experience implementing in-app purchases, ads, or subscriptions is a plus.<br> Familiarity with backend services such as Firebase, Supabase, or similar is a plus.<br> Strong attention to detail and commitment to performance, stability, and platform polish.<br> Self-directed work ethic with the ability to ship complete mobile features independently.<br> Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Position : Collections Agent Location: Remote At Whizz, our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions.<br> We offer flexible vehicle ownership and financing options to make e-mobility accessible and empower our customers to succeed.<br> As we continue to expand, we’re seeking a Collections Specialist to join our remote team and support our growth.<br> Responsibilities: Monitor and track overdue accounts, using established protocols to secure timely payments.<br> Maintain accurate and up-to-date records of delinquent accounts, incl.<br> payment arrangements, communications and invoices.<br> Provide exceptional customer service to balance high customer satisfaction with effective collections efforts.<br> Collaborate with other departments to resolve customer issues and disputes efficiently.<br> Prepare and provide regular reports on debt collection activities and progress.<br> Adhere to all state and federal collection laws and regulations, ensuring compliance in all activities.<br> Benefits: Competitive salary with performance bonuses.<br> Friendly and supportive team.<br> Opportunity to work and grow professionally at an international level.<br> Ready to take the wheel of your career?<br> Join us at Whizz and pedal towards success!<br> Apply today!<br> Requirements: 1+ years of experience in Collections Fluent in English (at least C1 level), knowledge of additional language French/Arabic/Spanish - advantage.<br> Proficiency with Microsoft Office and Google Workspace Strong negotiation skills, attention to detail, and the ability to handle challenging customers.<br> High-speed internet connection, personal computer, and headset.<br> Knowledge of state and federal collection laws (preferred).<br> Working Hours: 40 hours a week with 8-9 hour shifts, scheduled within the 9:00 AM to 8:00 PM EST time frame.<br> Shift assignments may vary, with start times adjusted to ensure coverage throughout the operating hours.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The consultant will contribute to the preparation of interior design plans for the homes built and distributed by the government to vulnerable families with a member who has a disability. The homes were constructed as part of the National Social Housing Program. The renovation work will focus on adapting these housing units to the specific type of disability. This will be done in consultation with UN-Habitat, the Tunisian Ministry of Equipment and Housing.</p><p><br></p><p>The Specific Program for Social Housing led by the government of Tunisia aims to eradicate 10,000 rudimentary dwellings and replace them with decent housing, noting that 7,353 dwellings have so far been delivered to beneficiaries, in addition to the distribution of 13,400 social housing units and lots. This specific program does not accommodate the universal needs of the People with disabilities. For this reason, the project has identified two main pilot areas which require attention and intervention of the project.</p><p>Reporting Line The consultant will be working under the direct supervision of the Head of Tunisia office</p><p>Duties and Responsibilities Under the overall supervision of the Head of UN-Habitat Tunisia office in close coordination with the project team and Ministry of Equipment and Housing team, the expert will prepare the interior design of housing, propose the improvement of the access to the house unit and the installation of external equipment. The consultant will undertake the following duties and responsibilities:</p><p>1. Housing Assessment and Accessible Interior Design Plan for the Beneficiary</p><ul><li>Conduct an assessment of the beneficiary s housing situation and how it meets the needs of the person with a disability</li><li>Develop an interior design plan for the house to make it suitable for the beneficiary's mobility and access.</li></ul><p>2. Coordination and Oversight of Accessibility Modification Works and Implementation Activities</p><ul><li>Planning and Coordination of Accessibility Works</li><li>Liaise with contractors, suppliers, and relevant stakeholders.</li><li>Schedule and coordinate all approved housing modification activities.</li><li>Monitoring and Quality Assurance of Implementation</li><li>Supervise the progress of works to ensure compliance with the approved design and accessibility requirements.</li><li>Conduct inspections and verify that completed modifications meet the beneficiary s mobility and access needs.</li></ul><p>3. Capacity Building on Inclusive Design Standards for Different Types of Disabilities</p><ul><li>Develop and Deliver Training on Disability-Specific Design Standards</li><li>Provide training on accessibility and universal design principles for different disability types (physical, visual, hearing, intellectual, and psychosocial disabilities).</li><li>Adapt training materials to the needs of beneficiaries and NGOs.</li><li>Practical Guidance and Awareness Sessions</li><li>Conduct workshops and demonstrations on applying inclusive design standards in homes, community facilities, and service environments.</li><li>Strengthen the capacity of beneficiaries and NGOs to identify and advocate for accessible and disability-inclusive solutions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>An advanced university degree (master s or equivalent) in Architecture, or a related field is required. A first-level university degree, combined with two (2) additional years of qualifying experience, may be accepted in lieu of an advanced university degree.</li><li>At least 5 years of professional experience in Architecture is required.</li><li>Experience working with governments and participatory planning processes is desirable.</li><li>Experience in designing and piloting works for people with disabilities, is desirable.</li><li>Fluency in oral and written Arabic and French is required.</li><li>Knowledge of English is an asset.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem.<br>ai/) and build native and cross-platform mobile applications within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices.<br> This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.<br> Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).<br> Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).<br> Integrate native device features (camera, push notifications, location, storage, biometrics).<br> Connect apps to backend APIs, handle offline state, caching, and synchronization.<br> Implement monetization features where required (in-app purchases, ads, subscriptions).<br> Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability.<br> Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).<br> Requirements and benefits At least 3 years of relevant experience in mobile app development (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android.<br> We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications.<br> Strong attention to detail, performance awareness, and the ability to work independently are essential.<br> Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).<br> Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.<br> Experience integrating REST APIs, handling async data, and managing local storage.<br> Familiarity with native device APIs (notifications, camera, location, storage, biometrics).<br> Experience with mobile build tools, code signing, and submission to App Store / Google Play.<br> Experience implementing in-app purchases, ads, or subscriptions is a plus.<br> Familiarity with backend services such as Firebase, Supabase, or similar is a plus.<br> Strong attention to detail and commitment to performance, stability, and platform polish.<br> Self-directed work ethic with the ability to ship complete mobile features independently.<br> Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Microsoft AI Engineer - CCoE, NA<br><b>Job Description:</b><p>As a Microsoft AI Engineer, you will support partners, internal teams and end customers across North America with the development, integration and implementation of AI agents. You will help translate customer needs into practical solutions, contribute to proof of concepts and quick developments, and guide stakeholders on how Microsoft technologies can be used to deliver effective AI agent outcomes.</p><br><br><br><p><b>What You'll Be Doing</b></p><br><br><ul><li><p>Support partners, internal teams and end customers across North America with the development and integration of AI agents.</p><br><br></li><li><p>Contribute to proof of concepts, demos and quick/simple developments that show how AI agents can address customer challenges.</p><br><br></li><li><p>Engage in customer and partner discussions to understand business needs and help define the best implementation approach for AI agents.</p><br><br></li><li><p>Provide guidance on Microsoft technologies, including Microsoft Copilot, Copilot Studio and related AI capabilities.</p><br><br></li><li><p>Help partners identify relevant AI agent use cases and translate them into practical, commercially relevant solutions.</p><br><br></li><li><p>Collaborate with internal sales, technical and vendor teams to support AI-related opportunities and customer engagements.</p><br><br></li><li><p>Share knowledge, best practices and learnings around emerging AI agent topics with internal teams and partners.</p><br><br></li><li><p>Support customer-facing conversations by explaining technical concepts in a clear and accessible way.</p><br><br></li><li><p>Maintain awareness of developments in Microsoft AI technologies, security considerations and the broader AI agent landscape.</p><br><br></li></ul><br><p><b>What We're Looking For</b></p><br><br><ul><li><p>Good understanding of Microsoft technologies, with strong Microsoft knowledge preferred.</p><br><br></li><li><p>Microsoft Certified Frontier Transformation Engineer is strongly preferred. Willingness/ability to obtain certification is required.</p><br><br></li><li><p>Experience with Microsoft Copilot, Copilot Studio or similar AI agent technologies is required.</p><br><br></li><li><p>Some development skills, including the ability to create quick prototypes or use “vibe coding” approaches to support proof-of-concept work.</p><br><br></li><li><p>Understanding of AI agent development and integration; this is not a pure developer role, but the successful candidate should be comfortable discussing and shaping AI agent solutions.</p><br><br></li><li><p>Ability to support partners and customers in defining practical implementation approaches for AI agents.</p><br><br></li><li><p>Customer-facing experience is preferred, although candidates with the right attitude, strong communication skills and stakeholder engagement ability will also be considered.</p><br><br></li><li><p>Strong communication skills and the ability to engage confidently with internal teams, partners and customers across different countries and functions.</p><br><br></li><li><p>Additional Microsoft certifications would be a plus.</p><br><br></li></ul><br><p><b>Work Arrangement</b></p><br><br><p>Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.&nbsp;</p><br><br><br><p><b>What's In It For You</b></p><br><br><p>At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job.&nbsp;That’s&nbsp;why we offer competitive financial compensation, including various compensation plans and a solid benefits package.&nbsp;</p><br><br><ul><li><p>Medical, Dental, Vision Insurance&nbsp;</p><br><br></li></ul><ul><li><p>401k, With Matching Contributions&nbsp;</p><br><br></li></ul><ul><li><p>Short-Term/Long-Term Disability Insurance&nbsp;</p><br><br></li></ul><ul><li><p>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options&nbsp;</p><br><br></li></ul><ul><li><p>Paid Time Off&nbsp;(including&nbsp;sick, holiday, vacation, etc.)&nbsp;</p><br><br></li></ul><ul><li><p>Tuition Reimbursement&nbsp;</p><br><br></li></ul><ul><li><p>Growth Opportunities&nbsp;</p><br><br></li></ul><ul><li><p>And more!&nbsp;</p><br><br></li></ul><br><p>#LI-EK1</p><br><br><br><b>Annual Hiring Range/Hourly Rate:</b><p>$138,900.00 - $200,000.00 OTE</p><br><br><br><p>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested. &nbsp;</p><br><br><b>Location:</b>US-CO-Colorado (Remote Employees)<br><br>Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status.&nbsp;</span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<br> You'll create challenging tasks and evaluation criteria within realistic simulated environments: Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate What we look for 5+ years in software development Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+ Why this is hard Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution.<br> Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Compensation Up to $40/hr equivalent , depending on level and pace.<br> Tasks are estimated at ~20 hours each; you set your own schedule.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<br> You'll create challenging tasks and evaluation criteria within realistic simulated environments: Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate What we look for 5+ years in software development Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+ Why this is hard Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution.<br> Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Compensation Up to $40/hr equivalent , depending on level and pace.<br> Tasks are estimated at ~20 hours each; you set your own schedule.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br>What this opportunity involves: We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<br> You'll create challenging tasks and evaluation criteria within realistic simulated environments: Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT: Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate What we look for: 8+ years in software development Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+ Why this is hard: Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution.<br> Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paidEffort estimate Tasks for this project are estimated to take 30 hours to complete, depending on complexity.<br> This is an estimate and not a schedule requirement; you choose when and how to work.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation: Up to $150/hr equivalent , depending on level and pace.<br> Tasks are estimated at ~30 hours each; you set your own schedule.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br>What this opportunity involves: We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<br> You'll create challenging tasks and evaluation criteria within realistic simulated environments: Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT: Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate What we look for: 8+ years in software development Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+ Why this is hard: Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution.<br> Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paidEffort estimate Tasks for this project are estimated to take 30 hours to complete, depending on complexity.<br> This is an estimate and not a schedule requirement; you choose when and how to work.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation: Up to $150/hr equivalent , depending on level and pace.<br> Tasks are estimated at ~30 hours each; you set your own schedule.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br>What this opportunity involves: We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<br> You'll create challenging tasks and evaluation criteria within realistic simulated environments: Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT: Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate What we look for: 8+ years in software development Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+ Why this is hard: Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution.<br> Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paidEffort estimate Tasks for this project are estimated to take 30 hours to complete, depending on complexity.<br> This is an estimate and not a schedule requirement; you choose when and how to work.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation: Up to $150/hr equivalent , depending on level and pace.<br> Tasks are estimated at ~30 hours each; you set your own schedule.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br>What this opportunity involves: We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<br> You'll create challenging tasks and evaluation criteria within realistic simulated environments: Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT: Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate What we look for: 8+ years in software development Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+ Why this is hard: Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution.<br> Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paidEffort estimate Tasks for this project are estimated to take 30 hours to complete, depending on complexity.<br> This is an estimate and not a schedule requirement; you choose when and how to work.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation: Up to $150/hr equivalent , depending on level and pace.<br> Tasks are estimated at ~30 hours each; you set your own schedule.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves Frontier coding agents are already good at passing tests.<br> We measure whether they pass them the right way .<br>We're building a dataset to evaluate the safety and conduct of AI coding agents — not just whether they complete a task, but whether they do it honestly, within scope, and without cutting corners.<br>You'll design tasks where the easy path is the unsafe one, and write the tests that catch it: Build realistic developer environments — a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks that pair a benign development goal with a tempting unsafe shortcut: scope creep, policy violations, data corruption, over-permissive changes Write tests that verify whether the agent completed the task the right way — catching corners cut, not just checking outputs Iterate on tasks and tests based on QA feedback — review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT: Not data labeling; Not prompt engineering; Not cybersecurity or red-teaming — there is no attacker in the scenario.<br> Cybersecurity experience is a nice-to-have but not a requirement.<br> We're looking for engineers who understand how code should behave, not penetration testers.<br> Strong software engineers, not security specialists; Not writing code from scratch — the agent writes most of the code; you design the situation and evaluate the outcome; What we look for 4–5+ years in software development; Core stack: Python, JavaScript/TypeScript; Strong test design skills — functional and integration tests that separate safe from unsafe completion, not just correct from incorrect; Hands-on experience with coding agents (Claude Code, GitHub Copilot CLI, Codex, or similar); Familiarity with GitHub PRs and CI workflows as a user; Stack breadth is welcome, not a filter.<br> Tasks simulate real repositories with databases, CI pipelines, and deploy scripts, so wider backend and infrastructure exposure is genuinely useful — but you don't need to be an expert in every layer; English proficiency — B2+ Why this is hard Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> The real difficulty is building the temptation — a scenario where the unsafe or out-of-scope path is the path of least resistance — and then writing tests that reliably catch an agent that took it.<br> Tasks have many valid solutions; tests must accept all of them and reject the bad ones.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 20-25 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves Frontier coding agents are already good at passing tests.<br> We measure whether they pass them the right way .<br>We're building a dataset to evaluate the safety and conduct of AI coding agents — not just whether they complete a task, but whether they do it honestly, within scope, and without cutting corners.<br>You'll design tasks where the easy path is the unsafe one, and write the tests that catch it: Build realistic developer environments — a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks that pair a benign development goal with a tempting unsafe shortcut: scope creep, policy violations, data corruption, over-permissive changes Write tests that verify whether the agent completed the task the right way — catching corners cut, not just checking outputs Iterate on tasks and tests based on QA feedback — review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT: Not data labeling; Not prompt engineering; Not cybersecurity or red-teaming — there is no attacker in the scenario.<br> Cybersecurity experience is a nice-to-have but not a requirement.<br> We're looking for engineers who understand how code should behave, not penetration testers.<br> Strong software engineers, not security specialists; Not writing code from scratch — the agent writes most of the code; you design the situation and evaluate the outcome; What we look for 4–5+ years in software development; Core stack: Python, JavaScript/TypeScript; Strong test design skills — functional and integration tests that separate safe from unsafe completion, not just correct from incorrect; Hands-on experience with coding agents (Claude Code, GitHub Copilot CLI, Codex, or similar); Familiarity with GitHub PRs and CI workflows as a user; Stack breadth is welcome, not a filter.<br> Tasks simulate real repositories with databases, CI pipelines, and deploy scripts, so wider backend and infrastructure exposure is genuinely useful — but you don't need to be an expert in every layer; English proficiency — B2+ Why this is hard Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> The real difficulty is building the temptation — a scenario where the unsafe or out-of-scope path is the path of least resistance — and then writing tests that reliably catch an agent that took it.<br> Tasks have many valid solutions; tests must accept all of them and reject the bad ones.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 20-25 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<p>We wish to strengthen our Sousse team and recruit "Agent Service Client, Sousse".</p><p>Principal responsibilities :</p><ul><li>Respond to customer requests by phone, email, on social networks</li><li>Inform customers according to their requests: duplicate receipts, store information, product return conditions, etc.</li><li>Forward different requests to the relevant departments</li><li>Assemble files concerning bodily and material damage.</li><li>Analyze files and liaise with different departments to find solutions to customer requests, forward files, and ensure follow-up.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience: 0- 3 years</li><li>Skills: Excellent telephone skills, Excellent level in French (C1), Resistance to stress, ability to take a step back, Rigorous, Organized, Good spelling.</li></ul>

<p>We wish to strengthen our Sousse team and recruit "Agent Service Client, Sousse".</p><p><b>Main responsibilities:</b></p><ul><li>Respond to customer requests by phone, email, on social media</li><li>Inform customers according to their requests: duplicates of receipts, store information, product return conditions, etc.</li><li>Forward different requests to the relevant departments</li><li>Assemble files concerning bodily and material damage claims</li><li>Analyze files and liaise with different departments to find solutions to customer requests, forward files, and ensure follow-up</li></ul><p>Work location: Sousse</p><p><strong>Desired Candidate Profile</strong></p><p>Experience: 0- 3 years</p><p>Skills</p><ul><li>Excellent telephone speaking skills</li><li>Excellent level in French (C1)</li><li>Stress resistance, ability to take a step back</li><li>Rigorous</li><li>Organized</li><li>Good spelling</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The consultant will contribute to the preparation of interior design plans for the homes built and distributed by the government to vulnerable families with a member who has a disability. The homes were constructed as part of the National Social Housing Program. The renovation work will focus on adapting these housing units to the specific type of disability. This will be done in consultation with UN-Habitat, the Tunisian Ministry of Equipment and Housing.<br> Work Location<br>Tunis, Tunisia<br> Expected duration<br>12 months<br> Duties and Responsibilities<br>Organizational Setting The mandate of the UN-Habitat Sub-Regional Office in Tunisia is to provide policy advice, technical cooperation and capacity building, especially to empower and support the most vulnerable populations. In line with the key impact area of UN-Habitat's Strategic Plan 2026 - 2029 by identifying SDG localization and participatory multilevel governance as one of its key means of implementation. With a focus on delivering adequate housing, basic services and land for all, the Strategic Plan recognizes that accelerating the 2030 Agenda requires stronger multilevel governance collaboration, inclusive governance systems that engage communities, and the scaling up of local and regional solutions to drive systemic transformation. Tunisia is home to more than 500,000 Persons with different types of disabilities. People with disabilities experience multiple and intersecting forms of social, economic, and political exclusion, which leads to deprivation in access to education, clean water and sanitation, shelter, and waste of human and productive potential. The strains of institutional (affordable housing, services, land rights), structural (gender, age, ethnicity), and spatial (regional imbalance, mobility, congestion, recreation) inequalities are pushing the vulnerable, marginalized, and impoverished into intergenerational cycles of exclusion. People with disabilities are often not ‘planned for’ as the default intended users and inhabitants of cities and their public spaces, which is reflected in the planning, designing, and maintenance of urban spaces and facilities. This is exacerbated by the lack of participatory and people-centric planning processes, as well as the limitation of accurate disaggregated sex and disability data, especially concerning women and girls with disabilities. There is a limited sensitization, awareness, and technical capacity in understanding the diverse requirements of Persons with disabilities, and how these requirements would be incorporated in the urban development agenda. This holds both in the public sector as well as among private sector players involved in ground-level housing implementation in the country. The Specific Program for Social Housing led by the government of Tunisia aims to eradicate 10,000 rudimentary dwellings and replace them with decent housing, noting that 7,353 dwellings have so far been delivered to beneficiaries, in addition to the distribution of 13,400 social housing units and lots. This specific program does not accommodate the universal needs of the People with disabilities. For this reason, the project has identified two main pilot areas which require attention and intervention of the project. Reporting Line The consultant will be working under the direct supervision of the Head of Tunisia office   Duties and Responsibilities Under the overall supervision of the Head of UN-Habitat Tunisia office in close coordination with the project team and Ministry of Equipment and Housing team, the expert will prepare the interior design of housing, propose the improvement of the access to the house unit and the installation of external equipment. The consultant will undertake the following duties and responsibilities: 1. Housing Assessment and Accessible Interior Design Plan for the Beneficiary • Conduct an assessment of the beneficiary’s housing situation and how it meets the needs of the person with a disability • Develop an interior design plan for the house to make it suitable for the beneficiary's mobility and access. 2. Coordination and Oversight of Accessibility Modification Works and Implementation Activities Planning and Coordination of Accessibility Works • Liaise with contractors, suppliers, and relevant stakeholders. • Schedule and coordinate all approved housing modification activities. Monitoring and Quality Assurance of Implementation • Supervise the progress of works to ensure compliance with the approved design and accessibility requirements. • Conduct inspections and verify that completed modifications meet the beneficiary’s mobility and access needs. 3. Capacity Building on Inclusive Design Standards for Different Types of Disabilities Develop and Deliver Training on Disability-Specific Design Standards • Provide training on accessibility and universal design principles for different disability types (physical, visual, hearing, intellectual, and psychosocial disabilities). • Adapt training materials to the needs of beneficiaries and NGOs. Practical Guidance and Awareness Sessions • Conduct workshops and demonstrations on applying inclusive design standards in homes, community facilities, and service environments. • Strengthen the capacity of beneficiaries and NGOs to identify and advocate for accessible and disability-inclusive solutions.<br> Qualifications/special skills<br>An advanced university degree (master’s or equivalent) in Architecture, or a related field is required. A first-level university degree, combined with two (2) additional years of qualifying experience, may be accepted in lieu of an advanced university degree. At least 5 years of professional experience in Architecture is required. Experience working with governments and participatory planning processes is desirable. Experience in designing and piloting works for people with disabilities, is desirable.<br> Languages<br>Fluency in oral and written Arabic and French is required. Knowledge of English is an asset.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p>Finality of the position: Prospecting and research of suppliers of Goods and Services. Management of purchases with internal clients and suppliers of Goods and Services.</p><p>Main tasks:</p><ul><li>Negotiation of prices and purchase conditions for suppliers of Goods and Services.</li><li>Launching and editing orders on Optima.</li><li>Monitoring the progress of purchase orders for Goods and Services.</li><li>Document management and filing of supplier information.</li><li>Transmission of Quality quotes to suppliers.</li><li>Monitoring responses and follow-ups to action requests from suppliers.</li><li>Communicate Environmental, Safety, and Ethics/Integrity requirements to suppliers.</li><li>Ensure the recovery of SDS for new chemical products, following the transfer of new projects.</li><li>Respect and enforce Safety and Environmental rules on and off the site.</li><li>Report performance and improvement suggestions to management and the energy management team.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Other Skills:</p><ul><li>Having a study level of Bac+3/5 in Economics, Management, Commerce, Distribution or Marketing.</li><li>Have at least 2 years of experience in a similar position.</li><li>Skills in managing purchases, stocks, and distribution.</li><li>Knowledge of the reference merchandise sector.</li><li>Skills in managing and evaluating the provisional budget and the balance sheet.</li><li>Ability to conduct commercial negotiations.</li><li>Knowledge of administrative procedures for order management.</li><li>Knowledge of standards for commercial transactions.</li><li>Use of main IT applications and management software.</li><li>Analytical skills.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Goldstar Customer Support Agent NA Location : Tunis, Tunisia Reporting to: Contact CentreOperations Supervisor Overview of Role: The Customer Support Agent is responsible for managing pre-order, post-order, and general customerinquiries for theNorth American market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key pointof contact for customers and sales teams,supporting the fullorder lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities Customer Support &amp; Communication Handle inbound and outbound customer communications via email,phone, and chatin a professional and timely manner. Provide excellent customer service by resolving inquiries, complaints, and escalations throughto full resolution. Proactively communicate updates and manage customer expectations throughout theorder process. Pre-Order Support Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives. Support customers and sales teams with productselection, vision boards,and other sales tools. Handle inquiries relatedto compliance, packaging, rush requests, and special orderrequirements. Post-Order Support Provide order updates, tracking information, and support for out-of-stock alternatives or order changes. Manage missed ship dates,delivery issues, returns, pickups, and reverselogistics activities. Create redo orders, production requests, and factory backorders where required. Issue Resolution &amp; Escalation Management Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently. Process credit memosand coordinate corrective actions where necessary. Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution. Cross-Functional Collaboration Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction. Support internal teams with API inquiries, website registration, and system-related processes when needed. Administration &amp; Performance Maintain accuraterecords of customerinteractions, issues, and resolutions in internal systems. Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met. Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS). Additional Duties Comply with allcompany policies, procedures, and safety regulations. Maintain a cleanand organised workenvironment. Support additional tasksand projects as required by management. Must be available to handle inboundand outbound communications (internal and external). Growth &amp; Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. This role can open the door to positions such as Senior Marketing Coordinator, Marketing Specialist, or other cross-functional roles within the business.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements &amp; Qualifications Experience Previous experience in a customer service or sales role is essential. Experience in a B2B environment is an advantage. Experience in the promotional products industry is a plus but not required. Skills &amp; Competencies Languages Native-level or near-native English language skills are required, particularly in spoken communication , as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in English are also essential Strong customer service mindset with excellent communication and interpersonal skills. Strong problem-solving skillsand ability to make decisions quickly under pressure. Excellent attention to detail and a high level of accuracy. Strong organisational and time management skills with the ability to prioritize effectively. Ability to work with urgency in a fast-paced and dynamic environment. Team playerwith the abilityto collaborate cross-functionally. Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage Our Hiring Process Application Review Phone screening (if your profile matches the role requirements) One interview with the Marketing Manager if the screening is successful (45 minutes to 1 hour) Final decision</p><p></p></section>

<p><b>Job Title: Goldstar Processing Support Agent - North America (Evening Shift) Location : Tunis, Tunisia Reporting </b>to: Contact Centre Supervisor Overview of Role: The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><ul><li>Accurately enter customer orders into GOPA(Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li><li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li><li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li><li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li><li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email.</li><li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li><li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</li><li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</li><li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</li><li>Proactively communicate with customers to manage expectations and ensure satisfaction.</li><li>Any other tasks that may be required.</li></ul><p>Growth &amp; Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p>Perks of the Evening Shift</p><ul><li>Gain international business exposure and cross-functional experience.</li><li>Develop valuable communication, problem-solving, and customer service skills in a global environment.</li><li>Enjoy your mornings free for personal commitments, errands, or appointments.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Attention to detail strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Excellent English level in written and oral is essential.</li><li>Strong communicator</li><li>A team player with the ability to build relationships, and work with and through others to achieve Goldstar s goals is essential</li><li>Customer Service Focus - A passion for delivering the highest levels of customer service, a customer is king mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products.</li><li>Experience using the Matrix/GOPA entry app is an advantage.</li></ul>